Gigaset DE 900 IP PRO User Manual
Gigaset DE900 IP PRO – More than just a telephone
Gigaset DE900 IP PRO – More than just a telephone
Your Gigaset DE900 IP PRO is an IP phone designed for professional use.
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Easy to set up
Use the automatic configuration via the Gigaset phone system or the default settings for
approx. 200 preconfigured VoIP providers.
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Web user interfaces for configuration
Operate and configure your telephone from your PC with ease.
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High Definition Sound Performance – HDSP
Make phone calls with brilliant sound quality.
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Phone functions for the professional user
Use the call divert, conference call, automatic ringback, call reject and Do Not Disturb
(DND) functions.
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Multiple directories
Manage your personal directory with up to 500 vCards (caller pictures are possible). Use an
LDAP online directory or online directories on the Internet.
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Connection to a Gigaset T500 PRO or Gigaset T300 PRO Gigaset phone system
Connect your telephone to a Gigaset phone system and make use of a shared line with
colleagues and central management of your call lists or call switching, for example.
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Network connection
Connect your telephone to the local network via Ethernet. Connect a PC using your telephone as a gigabit Ethernet switch.
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Wireless connection to the local network (WLAN)
Use your telephone in a wireless network.
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Numerous options for mobile communication
Use DECT, Bluetooth or cable to connect a headset. You can connect a handset via DECT
or Bluetooth and a mobile phone via DECT.
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Protect the environment
Reduce environmental pollution with the energy-saving power adapter and automatic
deactivation of DECT functionality. Reduce radiation with Eco Mode+ for DECT.
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Gigaset MobileOFFICE™
Do you change workstations? Ensure your PC and phone settings are available wherever
you work.
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Individual settings
Load your own pictures and ringtones, subscribe to Internet services and choose how you
want the display to look.
Assign functions or frequently used numbers to the keys.
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Virtually unlimited storage
Connect a USB storage device to expand storage space for pictures, ringtones and vCards.
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Gigaset DE900 IP PRO – More than just a telephone
Further information on your phone can be found online at
www.gigaset.com/pro/gigasetDE900ippro
Enjoy your new phone!
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Phone overview
Understanding the keys
21 3 4 5
6 7 8 9
10 11 12 13 14 15
Phone overview
1 Mute key Activate/deactivate microphone (mute)
2 Speaker key Activate/deactivate speaker
3 Headset key Make call via headset
4 Volume key Depending on the operating mode: Adjust the volume of the
5 Display keys Activate display functions
6 Information Centre Open the Information Centre
7 Do Not Disturb key Do Not Disturb (DND) function
8 Call records key Record a call
9 Message Centre Open call and message lists
10 End call/back key End/reject call; cancel function;
11 Navigation key Scroll through lists and entries. In idle status:
12 Consultation key Initiate/end consultation call
4
speaker, receiver, headset or ringer
go back one menu level (press briefly);
return to idle status (press and hold)
Open redial list.
È
Confirm or start action, select entry
‰
Open directory
Z
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Phone overview
Call Select Line
Current time
Area of application
Adjustable display,
e.g., time zone, time,
calendar, picture
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Display functions
(page 24)
T
T
T
Display icons
T
Display symbols
Date and Time
U
U
You set the time and date
format using the Web
configurator
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Currently used
account
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Call Select Line
13 Conference key Initiate conference call
14 Tran sfer ke y Transfer call to another party
15 Function keys Programmable keys
Understanding Light Emitting Diodes (LEDs)
Flashes Incoming call.
A
Lights up Call is being made via the speaker.
Flashes Incoming call (a headset must be connected).
B
Lights up Call is being made via the headset.
Lights up The microphone is muted.
C
Flashes New message in the Message Centre.
E
Lights up Call is being recorded.
F
Lights up "Do Not Disturb" function is activated.
G
Lights up One or more callers on hold.
J
Lights up Conference call is activated.
K
Flashes Incoming call on the number programmed to this key.
S
Lights up Call is being made on the number programmed to this key.
Understanding the display
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5
Phone overview
Understanding the display symbols
ÐiÑÒ
«
WLAN).
USB storage device is connected. The icon flashes when data is being transferred.£page 118
Ý
DECT function is activated. A green icon indicates that Eco Mode+ is also acti-
¼
vated.
Headset connected via DECT.
¼ô
Bluetooth function (BT) activated.
ò
Headset connected via BT.
òô
Ringer deactivated.
ó
New messages on the network mailbox. The number
Ã
Missed calls.
™
New e-mails.
Ë
Alarm clock function activated. The wake-up time is displayed to the right.
·
Other icons may appear depending on the function. These are displayed alongside the corresponding
description.
Signal strength of the WLAN connection (device connected via
Mobile phone connected via DECT.£page 105
¼l
Mobile phone connected via BT.
òl
is displayed to the
right.
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6
Contents
Contents
Gigaset DE900 IP PRO – More than just a telephone . . . . . . . . . . . . . . . . . . . . . . . . . 2
Phone overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Understanding the keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Understanding Light Emitting Diodes (LEDs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Understanding the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Following safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Using the phone in different scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Check the package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Setting up and connecting the device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Setting up the device (for the first time) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Proceeding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Operating via the keypad and display menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Menu tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Receiving incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using functions when making a telephone call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Making a call to multiple participants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Setting up call divert (CD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Using the call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Viewing entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Dialling a number from a list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Copying an entry from the call list to the directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Deleting an entry or list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Using directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Using the local directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Using your local directory on a USB stick . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Using an LDAP directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using online directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Managing messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Voice mails on the network mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Call records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Managing e-mail messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Accessing messages via the Message Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
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Contents
Managing the calendar and alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Managing the calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Displaying alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Missed alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Alarm clock function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Using Internet services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Door interphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Closing info services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Operating door interphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Displaying maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
On an incoming call or during a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
In the directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
As info service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Configuring basic settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Setting the date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Setting the ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Activating/deactivating advisory tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Setting the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Setting the language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Resetting the device to the default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Configuring settings for the local network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
LAN settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Configuring WLAN settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Connecting a mobile phone or headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Connecting a headset via RJ9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Connecting a mobile phone or headset via Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Connecting a mobile phone or headset via DECT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Using the resource directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Managing screensavers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Managing caller pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Managing sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Checking the capacity of the Resource Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Using a USB connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Connecting a USB device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Using a USB storage device to expand the memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Using a USB stick for Gigaset MobileOFFICE™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Web configurator – configuring the phone on a PC . . . . . . . . . . . . . . . . . . . . . . . 119
Starting the Web configurator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Understanding the Web configurator menu tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Running the setup assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
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Contents
Configuring phone settings via the Web configurator . . . . . . . . . . . . . . . . . . . . 132
Network and connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Telephony . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Checking the status of the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Service (Customer Care) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Questions and answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Protecting our environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Contact with liquid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Authorisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Using insert strips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Using Gigaset QuickSync – additional functions for the PC interface . . . . . . . . . . . . . . . . . . 199
Key combinations for phone system functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Using free software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
9
Following safety precautions
$
ƒ
Following safety precautions
Warning
Be sure to read this user guide and the safety precautions before using your telephone.
Use only the power adapter indicated on the device.
Use only the cable supplied for LAN connection and connect it to the intended
ports only.
Using your telephone may affect nearby medical equipment. Be aware of the technical conditions in your particular environment, e.g. doctor's surgery.
If you use a medical device (e.g. a pacemaker), please contact the device manufacturer. They will be able to advise you regarding the susceptibility of the device to
external sources of high frequency energy (for the
specifications of your Gigaset product see "Technical Data").
The devices are not splashproof. For this reason do not install them in a damp environment such as bathrooms or shower rooms.
Do not use the devices in environments with a potential explosion hazard
(e.g. paint shops).
If you give your Gigaset to a third party, make sure you also give them the user
guide.
10
Remove faulty devices from use or have them repaired by our Service team, as
these could interfere with other wireless services.
Using the phone in different scenarios
DSL connection
1
2
3
4
5
6
7
ISDN, S2M
Using the phone in different scenarios
Using your phone in a professional environment with phone system and server
structure
If you use your Gigaset DE900 IP PRO in a corporate network with a telephone infrastructure,
your phone incorporates functions and data from the phone system and servers.
In a corporate environment, the VoIP accounts and most of the settings are configured centrally by the phone system.
§§1§§
Gigaset IP telephone
§§2§§
Gigaset IP telephone with integrated gigabit switch (Gigaset DE900 IP PRO).
Your PC is connected directly to the phone, providing you with an additional LAN connection in your network.
§§3§§
DECT base for connection to DECT handsets
§§4§§
Ethernet switch
Supports Quality of Service (QoS), Gigabit Ethernet and PoE (Power over Ethernet).
§§5§§
Phone system (e.g., Gigaset T500 PRO)
Forms Internet telephony, ISDN or S2M connections. Analogue devices can be connected.
A network connection is established using Ethernet.
§§6§§
Acts as a gateway to the Internet for the connected devices. Routes VoIP calls from the
phone system to the Internet.
§§7§§
File, e-mail and workgroup servers, or NAS systems, can be wirelessly integrated into the
phone system architecture. As a result:
– Invitations to conference calls can be organised via the phone system
11
Using the phone in different scenarios
Internet
Connection
ISDN,
S2M
SIP provider
1
3
2
– The phone system can be backed up to a server or the system can be started via the net-
work
– Online directories (LDAP) can be managed centrally
Using your phone in a simplified environment without a phone system
You can also use your Gigaset DE900 IP PRO without a phone system.
§§1§§
Gigaset IP telephone with integrated gigabit switch (Gigaset DE900 IP PRO).
Your PC is connected directly to the phone, providing you with an additional LAN connection in your network.
§§2§§
Acts as a gateway to the Internet for the connected devices. Routes VoIP calls from the
phone to the Internet. You establish the connection to the gateway via cable or wirelessly
via WLAN.
§§3§§
The SIP provider transfers calls from the Internet and establishes a connection with the
standard telephone network.
In this scenario, you must manually configure the VoIP accounts for your phone. You can create up to 12 VoIP accounts on your phone.
12
First steps
Check the package contents
First steps
Telephone: Gigaset DE900 IP PRO
Receiver with cable for connection to the
phone
Ethernet cable for connection to the local
network (switch/router/gateway)
Power adapter for connecting the phone to
the mains power supply (if required)
with three different plug-in modules
(Europe, Great Britain, USA)
The device is powered by PoE (Power over
Ethernet) if it is connected to a switch with
£
PoE-functionality (
CD containing Gigaset QuickSync™ PC software
and this user guide
Insert strips for labelling
the function keys (with protective film)
page 17).
13
First steps
Firmware update
Whenever there are new or improved functions for your Gigaset, firmware updates are made
available for you to download to your phone (page 192). If this results in operational
changes to your phone, a new version of this user guide or the necessary amendments are
published on the Internet at www.gigaset.com/pro
Select the product to open the relevant product page for your telephone, where you will find
a link to the user guide.
To find out what version of firmware is currently loaded on your phone, see page 194.
.
Setting up and connecting the device
The phone is designed for use in dry rooms in a temperature range of ±0°C to +45°C.
¤
Set up the phone at a central point where a connection to the local network is available.
Please note
The following conditions must be observed:
u
If you want to establish a wireless connection using DECT, pay attention to the range of
the base station. This is up to 300 m in unobstructed outdoor areas and up to 50 m inside
buildings.
u
If you wish to establish a connection with the local network using WLAN, please ensure
that the device is within range of the access point.
Warning
u
Never expose the Gigaset DE900 IP PRO to the following:
heat sources, direct sunlight or other electrical appliances.
u
Protect your Gigaset from moisture, dust, corrosive liquids and fumes.
14
First steps
1
2
3
Connecting the receiver
§§1§§
Insert the connector, which can be found on the longer straight end of the connection cable, into the connection port on the bottom of the phone.
§§2§§
Place the straight part of the cable in the cable recess provided.
3 Insert the other jack on the connection cable into the port on the receiver.
15
First steps
21
Connecting the network cable
To make calls via VoIP, your phone must have Internet access. This connection is established
in the local network via a gateway.
You connect your phone to the same local network as the gateway. See the Using the phone
in different scenarios section on page 11 for an overview of the different options.
§§1§§
Attach one end of the Ethernet cable supplied to the right-hand LAN port on the
rear of the phone.
§§2§§
Attach the other end of the Ethernet cable to a LAN port on your network Ethernet switch or on the router itself.
An Ethernet cable is not required if you connect your phone to the local network using WLAN.
However, we recommend that you use a cable the first time you establish a connection.
Warning
If you connect your Gigaset DE900 IP PRO to a PoE-capable Ethernet switch (PoE class
IEEE802.3af), it will be supplied with power via PoE (Power over Ethernet). The PoE network
must not exceed the premises boundaries.
16
First steps
2
1
Connecting the PC
You must connect your Gigaset DE900 IP PRO to a PC to use the Web user interface or to configure the phone using the Web configurator.
Your p hon e ha s an integ rate d two -po rt s wit ch. Thi s allo ws you to c onnec t yo ur P C to the local
network via the phone and avoid using additional connection ports on the switch or router.
You need an additional Ethernet cable to connect a PC.
§§1§§
Connect an Ethernet cable to the left-hand LAN port on the rear of the phone.
§§2§§
Connect the other end of the Ethernet cable to a LAN port on the PC.
Connecting a device to the mains power supply (if required)
Your Gigaset DE900 IP PRO is supplied with sufficient power by PoE (Power over Ethernet) and
does not need to be connected to the mains power supply. Prerequisite: The device is con-
£
nected to an Ethernet switch with PoE functionality (PoE class IEEE802.3af) (
However, in the following cases you must connect the device to the mains power supply:
u
If you connect the device to the local network using WLAN
u
If you connect additional extension modules to the device (£page 19).
The power adapter is supplied with three different plug-in modules for Europe, Great Britain
and the USA. First attach the appropriate plug-in module to the power supply unit.
page 16).
17
First steps
Europe
Geat Britain
USA
1
2
2
1
3
§§1§§
Slide the required plug-in module into the recess on the underside of the power supply
unit until it clicks into place.
§§2§§
To remove the plug-in module again, press on the button marked Push and pull the plugin module out of the power supply unit.
§§1§§
Connect the power adapter to the port on the rear of the phone.
§§2§§
Then insert the plug into the mains socket.
Warning
Use only the power adapter supplied.
Please note
You can safeguard your device against theft by fitting a Kensington lock. The corresponding
hole can be found on the rear of the device (
§§3§§
).
18
First steps
Extension module
1
3
Extension module Gigaset DE900 IP PRO
2
Connecting extension modules (optional)
You can increase the number of programmable keys using extension modules (max. three;
£
can be ordered as accessories
mable keys. The function keys can be programmed using the Web configurator
£
page 178).
(
The package contains:
u
One extension module
u
One connection frame with four fastening screws
u
One connection cable
u
Insert strips
page 209). Each module includes 14 additional program-
§§1§§
Position the extension module to the right of the phone (on left when viewed from below),
so that the module and phone are the same height and meet in the centre.
§§2§§
Insert the clasps on the connection frame into the respective notches on the phone and
module and push the connection frame upwards until it clicks into place. Secure the connection frame with the screws provided.
§§3§§
Establish the connections using the cable supplied.
19
First steps
Select your Language
OK
English
Deutsch
Francais
Italiano
Espanol
Portugues
Nederlands
Select your Time Zone
OK
GMT: Dublin, London
GMT+1: Amsterdam, Berlin, ...
GMT+2: Athens, Cairo, Israel
GMT+3: Bagdahd, Kuweit ...
GMT+4: Abu Dhabi, Mucat
GMT+5: Islamabad, Karachi
GMT+6: Dhaka, Colombo
Setting up the device (for the first time)
Your device will start automatically as soon as it is connected to the mains power supply.
Please be aware that the device is powered by PoE (Power over Ethernet). This means that it
is supplied with power as soon as it is connected to an Ethernet switch with PoE-functionality.
The first time you use the device, an installation wizard will start automatically and guide you
through the necessary installation steps.
Configuring language and time zone settings
¤
Use the navigation key to select the
required language. To do this, press up or
q
down on the navigation key
Further information about the navigation
key can be found on £page 26.
¤
Press the display key under
your selection.
You can also use the OK function on the
navigation key (by pressing
tre of the key).
¤
Use the navigation key to select the
required time zone.
.
§OK§
to confirm
‰
in the cen-
?
¤
Press the display key under
your selection.
When you have made your selection, press the end key
You can correct your selection if necessary.
Please note
The date and time are automatically set by a time server. You can select a time server using
the Web configurator or deactivate this function (
20
I
£
page 182).
to return to the last entry screen.
§OK§
to confirm
First steps
Local Network
Back Save
Network Type
IPv4
Activated Network:
LAN
IP Address Type:
Static
IP Address:
Establishing a connection to the local network/WLAN
Your phone must be connected to the local network before it can connect to the Internet and
before you can operate it from a PC.
The device checks to see if a network connection already exists. The network connection is
automatically established if the phone has automatically been assigned an IP address from a
DHCP server in the network. If this is the case, the following screen will not appear and you
£
can skip to
Please note
The following network configuration is the default setting on your device: LAN with IP protocol version 4 (IPv4) and DHCP.
If your phone has no network connection, you will need to configure the network manually.
Depending on the type of network, you will need the following information about the configuration:
u
If the network uses IP protocol version 4 (IPv4) with a static IP address, you will need:
The device IP address, the network subnet mask, the IP addresses of the standard gateway
and DNS server.
u
If the network uses IP protocol version 6 (IPv6):
IP addresses automatically: select IPv6 as Network Type. The connection is then estab-
lished automatically.
IP addresses statically: the device IP address, the address prefix length and the DNS server
IP address.
u
If you are using the wireless local network (WLAN), you will need:
The name of the WLAN with which you wish to connect the phone (SSID), network key
If there is still no network connection, you will then be asked whether you wish to configure
the connection manually.
¤
Select
¤
Select
£
(
Your device is now connected to the local network and can be configured for Internet telephony.
page 22.
§§Yes§§
if you have the required information.
§§No§§
if you want to use the display menu to configure the network at a later date
page 95).
§§Yes§§§
If you selected
network immediately.
Depending on your selection, additional
screens may be displayed so you can enter
the required information.
More detailed information on LAN/WLAN
configuration can be found on
¤
Once you have configured the settings,
press the display key under
, you can configure the
£
page 95.
§§Save§§
.
21
First steps
Configuring Internet telephony
Before you can use the Internet to phone anyone over the Internet, the fixed line network or
the mobile phone network, you need the services of a VoIP provider.
Prerequisite:
– You have a phone system in your network that provides VoIP accounts for your device,
or
– You have registered with a VoIP provider (e.g., via your PC) and set up a VoIP account.
The device searches the network for a provisioning file and checks whether VoIP accounts
already exist. If the telephone has existing VoIP accounts, these accounts are configured automatically. You can now make calls with your phone via the Internet.
If the telephone has no existing VoIP accounts, you must configure them manually. The Web
£
configurator's installation wizard will help you with this (
page 122).
22
First steps
Proceeding
Now you have successfully set up your phone, you can adapt it to your personal requi rements.
Use the following guide to quickly locate the most important topics.
If you are unfamiliar with menu-driven devices such as other Gigaset telephones, you should
first read the section entitled Using the phone on page 24.
Operating the phone via the keypad and display menu £page 24
Making calls £page 33
Setting up and using directories £page 52
Displaying Internet services £page 74
Setting ringers £page 83
Setting the idle display and screensavers £page 86
Connecting a headset or mobile phone £page 101
Loading your own pictures and sounds £page 111
Setting up VoIP accounts £page 122
If you have any questions about using your phone, please read the tips on
troubleshooting (page 196) or contact our Customer Care team (page 196).
23
Using the phone
Back OK
Current display key functions
Display keys
Û
?
ß
Using the phone
You have a range of options for operating and configuring your Gigaset DE900 IP PRO in a
way that is convenient for you. For example, you can initiate a phone call or conference call
using the phone's keypad and display menu. You can access your local telephone directory
via the phone's display menu or the Web user interface You can change your configuration
settings using the display menu or the Web configurator.
If your phone is connected to a Gigaset T300 PRO or Gigaset T300 PRO phone system, you can
also use the capabilities of the phone system, such as Call Manager, centrally-stored call lists,
conference scheduling and function key assignment.
Operating via the keypad and display menu
Display and display keys
The display gives you quick access to all the functions on your phone, particularly the menu
functions.
£
In idle status, icons on the display indicate the status of your phone (
you can select the information you wish to display, e.g., time, calendar or pictures
£
page 86).
(
Use the display keys to activate the phone's functions and to navigate through the menu. Dif-
ferent functions are available depending on the operating situation. These functions are displayed at the bottom of the screen.
Example:
page 5). Alternatively,
Some important display keys:
§§Options§§
§§OK§§
§§Back§§
§§Save§§
24
Open a menu for further functions.
Confirm selection.
Delete key: Delete one character at a time from right to left.
Skip back one menu level or cancel the operation.
Save entry.
Copy the displayed entry to the directory.
Using the phone
Ûß
j
§k§
l 5
abc
Prepare Dialling
11:45
peter.black@k|
Û
?
Writing and editing text
A text editor is provided for entering text via the keypad.
~
Enter the text.
Each key between Q and O is assigned
several letters and digits. Press the relevant
key a certain number of times to enter a
particular character.
5
For example k = 2 x the
The characters available are shown in the
editor field. The highlighted character is
inserted to the left of the cursor.
Deleting/correcting characters
Press the display key. The character to the left of the cursor is deleted. Press and
hold to delete the word to the left of the cursor.
Entry mode
A range of entry modes are available depending on the operating situation. The current
mode is displayed on the right-hand side of the editor field.
Abc Letters, first letter upper case, others lower case, e.g., for entering names.
abc Lower case only, e.g., for entering e-mail addresses.
123 Digits only for entering numbers.
Switching entry mode
#
Moving the cursor
r
q
Press the hash key. The text entry mode will change.
Press the navigation key briefly: moves the cursor one character at a time.
Press and hold the navigation key: moves the cursor word by word.
Press the navigation key: moves the cursor line by line. The cursor stays in a hor-
izontal position.
key.
25
Using the phone
Back Insert
Special Characters
;:,.-+*#
§%&@? ! ¡
{}()[]<>
¥£$ | ~^
_’ " =/ \
€
Open
redial list
Open
directory
Open
main menu
Entering special characters
*
Press the star key. The table of special characters is displayed.
Navigation key
The navigation key enables you to access important telephone functions
quickly. You can use it to scroll through lists and directories with ease.
In idle status
p
§Insert§
Select the required character.
Press the display key. The
selected character is inser ted at
the cursor position.
In menus and lists
Depending on the operating situation:
§§OK§§, §§Yes§§, §§Save§§, §§Select§§
Copy a number that has been entered or is shown in the display into the
directory.
26
Press briefly:
Navigate to the line above/below.
Press and hold:
Scroll up/down the list one line at a time.
"Rotate" left or right (key is touch sensitive):
Quickly scroll through the list. Clockwise to scroll down. Anti-clockwise
to scroll up.
or
§§Change§§
.
Using the phone
Back OK
Select Services
Additional Features
Organizer
Messages
Call Lists
Contacts
Settings
In input fields
Move the cursor up/down
line by line
Press briefly:
Move the cursor to the left/right one character at a time.
Press and hold:
Move the cursor to the left/right quickly.
Understanding the navigation key
The following illustrations demonstrate how to use the navigation key:
‰
Press the centre of the navigation key.
stuv
w
Rotate the navigation key to scroll quickly up/down a list.
Press down/up/left/right on the navigation key.
Using the menus
Your telephone's functions are accessed using a menu that has a number of levels.
Opening the main menu
¤
When the phone is in idle status, press the centre of the navigation key ‰.
The display menu functions are shown as a
list with the respective icons.
An orange box identifies the selected function.
Accessing a function or opening the corresponding submenu
¤
Navigate to the required entry using the navigation key q and press the
‰
or the
Back to the previous level
¤
Press the
The current operation is cancelled and you will return to the previous menu level.
You can revert to idle status from the main menu.
navigation key.
§Back§
display key or briefly press the end key
I
.
§OK§
display key
27
Using the phone
Copy to Directory
Back
OK
Adam
Black, Susan
Brown, Tim
Forster, Fred
Judy
Miller, Peter
White, Phil
Reverting to idle status
You can revert to idle status from anywhere in the display menu as follows:
¤
Press and hold the end key
Or:
¤
Do not press any key: After 3 minutes the display will automatically revert to idle status.
Settings that have not been saved by selecting the display keys
‰
the navigation key
are lost.
I
.
§OK§, §Yes§, §Save§
or
§Change§
Scrolling through lists
If it is not possible to view all of the functions/
list entries at the same time (list is too long),
arrows appear on the right-hand side. The
arrows indicate the direction in which you
need to scroll to view the rest of the entries in
the list.
or
28
Using the phone
Back OK
Select Services
Additional Features
Organizer
Messages
Call Lists
Contacts
Settings
Understanding the operating steps
The operating steps used to navigate through the display menu are shown in abbreviated
form.
For example, setting the ringer volume
‰
¢Settings ¢Audio Settings ¢Ringer Settings ¢Volume
means:
¤
Press the centre of the navigation key to
open the main menu.
¤
Navigate up/down using the navigation
q
until the Settings submenu is
key
selected.
¤
Press the display key
selection.
§OK§
to confirm your
29
Using the phone
¤
Continue to navigate through the menu
using the navigation and display key until
you reach the Volu me submenu.
Settings
Back OK
Date / Time
Audio Settings
Display
Language
Connectivity
Reset
Audio Settings
Back
OK
Ringer Settings
Advisory Tones
Volume
Back Save
Calls:
Ringer Settings
Back OK
Volume
Melodies
Anon. Call Silencing
30
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