Gigaset COMFORT520AIPBASE User Guide

Download

COMFORT

500/520/550 A

IP BASE

The most up-to-date user guide

can be found at

www.gigaset.com/manuals

Contents

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Symbols in the user guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Using the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Making/receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Call diverts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Call and message lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Message Centre (MWI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Contacts on the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Contacts in the web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Settings for directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Setting up other directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Answering machine and announcements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Answering machines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Announcements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Additional functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Baby monitor (room monitor) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Black lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Expanding the DECT network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Settings on the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Setting the date and time manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Tones and signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Making/receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Contents

Settings in the Web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Making/receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Advanced settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Making/receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

VoIP profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Status information and diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

System information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Tools for diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Customer Service & Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Menu overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Not all functions described in the user guide are available in all countries or from all network providers.

Base

Overview

Base

A Registration/paging key

Locate a handset (paging):

settings:

Steady green: System ready for use Flashing green: Device in DECT registration mode or connecting to

Steady amber: New firmware available Steady red: No network connection, device not ready for use Flashing red (slow): No connection to Gigaset Cloud Flashing red (quickly): Device is being reset

 Press briefly (< 1 sec.)

The IP address for the telephone appears in the handset display.

 Press and hold (1 – 5 sec.)  Press and hold, with the power plug inserted, and wait

for 10 seconds till the key lights up red.

Gigaset Cloud

Handset

10:45

INT 1

3. Aug

Calls Calendar

Handset

5 Control key / Menu key

Open menu; mute; Open directory; Adjust volume; Initiate an internet call; Navigate through menus and entry fields

6Hash key / Lock key

Lock/unlock the keypad; enter a dialling pause

Toggle between upper/ lower case and digits

7Recall key

Consultation call (flash)

8 Microphone 9Star key

Activating/deactivating the ringtone

Special characters table open

10 Headset connector (3.5mm jack) 11 Key 1

Dial voicemail

12 Talk key / Handsfree key

Accept call; select displayed number; switch between handset and handsfree mode; open redial list

Start dialling

13 Message key

Access to the call and message lists; flashes: new message or new call

press and hold

Press briefly

press and hold

Press briefly

press and hold

Press briefly

press and hold

1Display 2 Status bar

Icons display current settings and operating status of the telephone

3 Display keys and functions

various functions, depending on the operating situation

4 End call key / On/Off key

End call; Cancel function; one level back

back to idle mode, switch handset on/off

Press briefly

press and hold

If multiple functions are listed, the key function depends on the situation.

Symbols in the user guide

Icons

Warnings, which, if not observed, can result in damage to devices or to personal injury.

Important information regarding function and appropriate handling or functions that could generate costs.

Prerequisite for carrying out the following action.

Additional helpful information.

Handset keys

or Talk key or Handsfree key

End call key to Number/letter keys

/ Control key rim / centre Message key

Recall key Star key

Hash key

OK, Back, Select, Change, Save, ... Display keys

Handset procedures

Example: Activating/deactivating auto answer:

 Settings OK Te le p ho ny OK Auto Answer Change (=activated)

Display Meaning

 Every arrow initiates an action.  Open main menu: Press the middle of the control key when the

handset is idle status.

 Settings  OK

 Tel e ph on y  OK

Use the control key to navigate to the submenu Settings. Confirm with the display key OK or the control key . The Settings

submenu is opened.

Select the Te le ph on y entry using the control key . Press OK to confirm. The Tel e ph o ny submenu is opened.

 Auto Answer Select the Auto Answer entry using the control key .  Change Activate or deactivate it using Change.

Function is activated /deactivated .

Symbols in the user guide

Procedures for web interface

Example: Enable 24-hour time format

 Settings System Date & Time 24h Time Format (=activated) Save

Step Actions required

 Open the web interface  Settings At the bottom of the navigation area, click Settings.

The settings menu is opened in the navigation area.

 System In the settings menu, click System.

The System submenu is opened.

 Date & Time In the submenu System, click Date & Time.

The time settings are displayed.

 24h Time Format Next to 24h Time Format, click the switch.

The function is activated ( = activated)

 Save Click the Save button.

Safety precautions

Read the safety precautions and the user guide before use.

The device cannot be used in the event of a power failure. In case of a power failure it is also not possible to make emergency calls.

If the LAN or Internet connection is down, functions that require an Internet connection are not available, such as Internet telephony (VoIP), online directories and the Info Center.

Emergency numbers cannot be dialled if the keypad/display lock is activated!

Use only rechargeable batteries that correspond to the specification (see list of permitted batteries www.gigaset.com/service rechargeable) battery or other battery types as this could result in significant health risks and personal injury. Rechargeable batteries, which are noticeably damaged, must be replaced.

The handset must not be operated if the battery cover is open. Ensure that the batteries can not be short-circuited by objects in the battery compar t-

ment.

Do not use the devices in environments with a potential explosion hazard (e.g. paint shops).

The devices are not splashproof. For this reason do not install them in a damp environment such as bathrooms or shower rooms.

Safety precautions

). Never use a conventional (non-

Use only the power adapter indicated on the device.

Remove faulty devices from use or have them repaired by our Service team, as these could interfere with other wireless services.

Do not use the device if the display is cracked or broken. Broken glass or plastic can cause injury to hands and face. Send the device to our Service department to be repaired.

Do not hold the rear of the handset to your ear when it is ringing or when speaker mode is activated. Otherwise you risk serious and permanent damage to your hearing.

The phone may cause interference in analogue hearing aids (humming or whistling) or cause them to overload. If you require assistance, please contact the hearing aid supplier.

Safety precautions

Keep small cells and batteries, which can be swallowed, out of the reach of children. Swallowing a battery can lead to burns, perforation of soft tissue and death. Severe burns can occur within 2 hours of swallowing. In the case of a swallowed cell or battery, seek medical care immediately.

To prevent loss of hearing, avoid listening at high volume over long periods of time.

Using your telephone may affect nearby medical equipment. Be aware of the technical conditions in your particular environment, e.g. doctor's surgery. If you use a medical device (e.g. a pacemaker), please contact the device manufacturer. They will be able to advise you regarding the susceptibility of the device to external sources of high frequency energy (for the specifications of your Gigaset product see "Technical data").

Only shielded cables should be used to connect the telephone to the local network.

Data protection notice

When the device is connected to the router, it will automatically contact the Gigaset Support Server. It will send the following device-specific information once per day:

• Serial number / item number

• MAC address

• Private IP address for the Gigaset in the LAN, its port numbers

• Device name

• Software version

On the support server, this information is linked to the existing device-specific information:

• system-related/device-specific passwords

Getting started

LAN

Package contents

• One base station, one plug-in power supply unit for the base station, one LAN cable

• One handset, one battery cover, two batteries, one charging cradle with power adapter, one

belt clip

• one installation guide

The telephone is designed for use in closed, dry rooms within a temperature range of +5°C to +45°C.

Position the base on a level, non-slip surface at a central point in the flat or house. The device's feet do not usually leave any marks on installation surfaces. However, due to the multitude of different varnishes and polishes used on furniture, contact marks on the surfaces cannot be completely ruled out.

Never expose the telephone to heat sources, direct sunlight or other electrical devices.

Protect your telephone from moisture, dust, corrosive liquids and vapours. In the case of wall mounting, a height of 2 m must not be exceeded.

Connecting the telephone

 Connect the LAN port on the device to the local network, e.g. using a router or switch.  Connect the device to the mains power .

Data protection notice

When the device is connected to the router, it will automatically contact the Gigaset Support Server. It will send the following device-specific information once per day:

• Serial number / item number

• MAC address

• Private IP address for the Gigaset in the LAN, its port numbers

• Device name

• Software version

On the support server, this information is linked to the existing device-specific information:

• system-related/device-specific passwords

Setting up the handset for use

The display is protected by a plastic film. Remove protective film!

Connecting the charging cradle

 Connect the flat plug of the power adapter .  Plug the power adapter into the power

socket .

To remove the plug from the charging cradle again:

 Disconnect the power adapter from the mains

power supply.

 Press the release button .  Remove the flat plug .

Inserting the batteries

Only use rechargeable batteries otherwise major health risks and injury may result. For example, the outer casing of the batteries could be damaged beyond repair or the batteries could explode. The device could also malfunction or be damaged as a result of using batteries that are not of the recommended type.

 Insert the batteries

(for correct +/- direction, see diagram).

 Fit the battery cover from

the top.

 Press the cover until it

clicks into place.

Attaching the belt clip

The handset has notches on each side for attaching the belt clip.

• Attaching the belt clip: Press the belt clip onto the

back of the handset so that the tabs on the belt clip click into place in the notches.

• Removing the belt clip: Press the centre of the belt clip

firmly with your thumb. Push the nail of your other thumb up between the clip and the casing. Slide the clip upwards to remove.

Re-open the battery cover:

 Insert a fingernail into the

notch at the top of the cover and slide it downwards.

Charging the batteries

8 h

 Charge the batteries fully prior to first use in the

charging cradle.

The batteries are fully charged when the power icon disappears from the display.

Batteries can heat up during the charge process. This is not dangerous. Over time, the charging capacity of the batteries will decrease for technical reasons. Switch the handset off if you are not using it for a couple of days. If you are not using the handset for a couple of weeks, switch it off and remove the

batteries.

Set display language and country

 Press control key until the language required is selected on the display, e.g. Francais

 Press control key until the desired country is shown on the display OK

Registering a handset

The display shows Please register handset. The telephone needs to be set up before first use. As soon as you are prompted to do so in the phone's setup wizard, start the registration process on the handset with the right display button.

Setting up the telephone for use

 Scan the QR code on the left on the back of the device with a QR code reader on a smart-

phone or tablet.

 Open the browser on a mobile device or PC Enter gigaset-config.com in the address line

If multiple Gigaset devices are displayed: Select Gigaset IP BASE

The telephone web user interface starts with the setup wizard, which takes you step-by-step through the configuration process. Follow the instructions on the screen.

You can end configuration after any step by pressing Finish. The overview page of the web user interface is then displayed.

Step 1 : Select language and country Step 2 : Set and repeat password Step 3 : Set up telephone connection. You will need your provider's connection data.

 Click SIP Line configuration

Step 4 : Register DECT handset or DECT repeater on your telephone.

 Device configuration Select the required device

Once configuration is complete, the overview page of the web user interface is displayed.

Your telephone is now ready to use.

You can o nly r egi ste r one device with the setup wizard. Register more devices with one of the device wizards.

 Click at the bottom in the navigation bar . . . The wizards overview opens

Start the DECT device or DECT repeater wizard

Getting to know your telephone

Using the telephone

Getting to know your telephone

Switching the handset on/off

Switching on: Switching off:

If you place a switched-off handset in the base or charging cradle, it switches itself on automatically.

Locking/unlocking the keypad

The keypad lock prevents any accidental use of the phone. Lock/unlock the keypad: Press and hold Keypad lock activated: The icon is shown on the display

 when the handset is switched off, press and hold the end call key  when the handset is in idle status, press and hold the end call key

If a call is indicated on the handset, the keypad automatically unlocks and you can accept the call. It then locks again when the call is finished.

It is also not possible to call emergency numbers when keypad lock is enabled.

Getting to know your telephone

Current functions of the display keys

Display keys

Back Save

Control key

The control key enables you to navigate the menus and input fields, and also to call up certain functions depending on the situation.

In the description below, the side of the control key is marked with an arrow (up, down, left, right) that must be pressed in the different operating situations, e.g. for “press right on the control key”. means "press the middle of the control key".

In sleep mode

Open the main menu:

In idle status and during a call

Open the handset's local directory: Open the phone’s central directory: Open the list of handsets, internal call/consultation: Adjust the loudspeaker volume for receiver and handsfree mode:

Conversation ongoing

Mute microphone:

In submenus, selection and entry fields

Confirm function/selection:

 Press or

 Press briefly  Press and hold  Press  Press

 Press

Display keys

The display keys perform a range of functions depending on the operating situation.

 Press display key . . . Function shown in display above is opened.

Getting to know your telephone

Menu navigation

The functions of your phone are displayed in a menu comprising multiple levels.

Open the main menu:

To open a submenu: Go back one menu level:

Select entry/function:

Activate/deactivate function:

Activate/deactivate option:

Changing to idle status:

The display automatically returns to idle status after a period of inactivity.

 In idle status, press the control key in the middle or on

the right

 Select submenu with confirm with OK  Press the display key Back

or: Briefly press the end call key

 Press the display key OK

or: Press the control key

 Press display key Change

( = activated/ = deactivated)

 Press display key Select

( = selected/ = not selected)

 Press and hold the end call key

Entering text

To enter text in a text field, multiple letters and numbers are assigned to each key between and and the key. When a key is pressed, the possible characters are shown at the bottom of the display. The selected character is highlighted.

Select letters/numbers: Switch between lower case, upper

case and digit entry mode:

Enter special characters:

Select entry field:

Change input position: Delete characters in front of the

cursor: Delete words in front of the cursor:

The availability of special characters depends on the language setting.

 tap the key multiple times in succession  press the hash key

When editing a directory entry, the first letter and each letter following a space are automatically in upper case.

 press the star key to navigate to the required

character Insert

 select field with

A field is activated when there is a flashing cursor inside it.

 use to move the position of the cursor

 tap  Press and hold

Getting to know your telephone

Connecting the headset

 Use the 3.5 mm jack to connect the headset to the left-hand side of

the handset .

The headset volume corresponds to the setting for the receiver volume.

Quick access to numbers and functions

Assigning numbers to number keys (quick dial)

The keys to can be assigned a number from the directory.

No number has yet been assigned to the number key.

 Press and hold the number key

 Briefly press the number key Press the display key QuickDial

The directory opens.

 Select entry OK if required, select number with OK . . . the entry is stored on

the number key

If the entry in the directory is deleted later, this will not affect the assignment of the number key.

Dialling a number

 Press and hold the number key . . . the number is dialled immediately

 Briefly press the number key . . . the number/name (possibly in abbreviated form) is shown

on the left display key press the display key . . . the number is dialled

Changing the number key assignment

 Briefly press the number key Change . . . the directory is opened . . . possible options:

Changing the assignment:

Delete assignment:

 Select entry OK select the number if necessary

 Clear Key

Getting to know your telephone

Assigning the display key / changing assignments

The left and right display keys have a function preset by default when in idle status. You can change the assignment.

 In idle status, press and hold the display key . . . the list of possible key assignments is

opened Select function OK . . . the assignment of the display key is changed

Starting a function

 In telephone idle status, briefly press the display key . . . the assigned function is carried out

Using the web interface

The web interface provides access to call logs, directories, messages and phone settings via an internet browser on your PC, tablet or smartphone.

Your phone is connected to the local network.

Starting the web interface

 Open internet browser  Enter www.gigaset-config.com into the address field of the browser . . . the login screen is

displayed If there are multiple available Gigaset IP phones on your network, all of them will be

displayed select device . . . the login screen will be displayed

 Enter IP address of the phone (without preceding zeros) into the address field of the browser

. . . the login screen is displayed

Defining the telephone's IP address

 Press the Paging key briefly on the base . . . the IP address is displayed on the registered

handsets

The IP address can also be found in the network configuration of your router.

Changing the language

The currently set language is displayed on the login screen and all other web interface screens at the top right of the header next to the icon.

 Click the icon select language . . . the selected language is loaded

Registration

 Enter password Login . . . the web interface is started, the Overview screen is displayed

Getting to know your telephone

Logging out

 Click the icon in the top right of the navigation bar Logout ... the login screen is

displayed again

Adapt profile

Changing the web interface password

 At the top right in the header, click the icon Profile Change Password enter

current password enter new password repeat new password Save

Overview screen (Dashboard) of the web interface

After starting the web interface, the overview screen is displayed. It contains various graphical elements (widgets) with information on the statuses of components of the phone and provides quick access to important functions and settings.

Open overview screen from any operating situations in the web interface:

 in the header row, click the Gigaset logo

or: Home Overview

Information on the system

Status list New missed calls Number of new missed calls

 Link to screen System status

 Link in the call list Missed

New voicemails Number of new voice messages

 Link to screen Voice mail

Devices Number of devices registered on the phone

 Link to screen Phone devices

VoIP connections Number of registered connections

 Link to screen Connections

Firmware Versio n Version of the firmware currently installed

 Link to screen Update & Restore

Uptime Time since last system start (days, hours, minutes)

 Link to screen System status

Calls

Initiate and end call via the keypad.

Only one call can be managed at a time. Calls with multiple participants (consultation calls, call swapping, conference calls, . . . ) can be managed via the phone display.

Getting to know your telephone

Call list

List of last calls received, made and missed with name (if known) or number, date and time and icon for the call type.

missed calls incoming calls outgoing calls

Open call list All: Save number to directory:

Block a number:

Delete an entry: Delete list:

 click Call list

 next to the entry, click Save No. . . . a form is opened for

creating a new directory entry

 next to the entry, click Block Nr. . . . the number is entered

into the black list, calls with this number will no longer be put through

 next to the entry, click Delete  next to the entry, click Delete list

Call divert rules

Shows the call divert rules currently configured.

Activate/deactivate call divert:

Set up call divert:

 click on the switch next to the entry ( = activated)  click Call divert rules in the header . . . the Settings – Call diverts

screen is opened

Getting to know your telephone

Wizards

Wizards go step by step through the configuration of important phone components. The following wizards are available:

DECT device Registering a DECT handset on the phone

DECT repeater Setting up a DECT repeater to extend the range

SIP Connection Setting up telephony connections

Call divert rule Defining call diverts

 Open web interface at the bottom of the navigation bar, click Wizard select

wizard

The wizard carries out the necessary steps.

Next to the next step Back back to the last step without transferring the settings Cancel cancel wizard Finish complete wizard, transfer settings

Wizards are opened automatically for the relevant configuration activities.

Hardware reset

Reset the device to factory settings if the web user interface is not longer accessible (e.g. if the password is no longer known):

 Unplug the power adapter Press and hold the paging key Plug the power adapter back

in . . . The LED starts flashing red after approx. 10 seconds Release the paging key . . . The device restarts and all settings are restored to default settings

Making/receiving calls

Your phone is connected to the local network. At least one VoIP connection has been set up and assigned to the telephone. At least one handset is registered.

Calling numbers

 Enter the number using the handset keys Press the Talk key

The connection is dialled via the connection set for the handset for outgoing calls.

Dialling from the directory

From the handset’s local directory:

 Press the Control key briefly Select entry Press the Talk key Select

number if necessary OK

From the central directory:

 Press and hold the Control key Select entry Press the Talk key

Select number if necessary OK

Dialling from the redial list

The redial list contains the numbers last dialled with the handset.

 Press the Talk key Select entry Press the Talk key

Selecting from a call list

There are call lists for outgoing, accepted or missed calls.

 Call Lists OK Select call list OK Select entry Press talk key

The call lists can be called up directly via the Display key Calls if the relevant function has been assigned to the display key.

The list of new missed calls can also be opened by pressing the message key .

Dialling with quick dial key

One of the keys to is to be assigned to the entry in the directory with the desired phone number.

 Press and hold the quick dial key to which the required number is assigned

Making/receiving calls

One touch call

A saved number is dialled by pressing any key. This allows children who are not yet able to enter a number to call a certain number, for example.

Activate one touch call mode:

 Additional Features OK One Touch Call OK activate Activation

Call to enter the number or use to take it from the directory Save ... the

active one touch mode is shown in the idle display Make a one touch call: Cancel a one touch call: End a one touch call:

 Press any key . . . the saved number is dialled  Press the End call key  Press and hold the End call key

Entering a dialling pause when dialling

 Press and hold hash key . . . a P appears on the display

Dialling via the web interface

 Open web interface Home on the screen Overview

enter the number via the keypad click . . . the call is initi-

ated on the default telephony device, the handset rings

Deleting numbers in the entry field: Making a call: Pressing the talk key on the handset Ending a call: click

Only one call can be managed at a time. Calls with multiple participants (consultation calls, call swapping, conference calls, . . . ) can be managed via the phone display.

Making/receiving calls

Accepting a call

An incoming call is indicated by ringing, by a display on the screen and by the flashing Handsfree key.

The display shows

• the caller's name if it has been stored in the directory

• the caller's number if it has been sent

Accepting the call:

 Press the Talk key

When Auto Answer is enabled:

 Remove the handset from the charging cradle

Switch the ringtone off:

Rejecting the call:

When a call comes in, the system looks for a matching entry in the local directory. If the number is not found there, the central directory is searched.

 Silent . . . The call can continue to be accepted whilst it is being

shown on the display

 Reject

or: Press the End call key

Protection against unwanted calls

Switching the ringtone on/off

An incoming call is not signalled by ringing, but is displayed on the screen. Switching the ringtone on/off: Press and hold the Star key Ringtone is switched off: the following icon is shown on the display Switch on an alert tone (beep) instead of the ringtone:

 Press and hold the star key Beep

The ringtone is switched off and the warning tone is switched on: the icon appears in the display

Making/receiving calls

Time control for external calls

Date and time have been set.

Enter a time period during which the handset should suspend ringing to indicate external calls e.g. during the night.

 Settings OK Audio Settings OK Ringtones (Handset) OK Time

Control Edit use to switch on/off

If switched on, enter time:

Save:

The time control only applies to the handset for which the setting is configured. The telephone will continue to ring for calls from number s that have been assigne d to

a VIP group in the handset directory.

 switch between Suspend ring. from and Suspend ring.

until enter beginning and end of the period

 Save

Permitting/preventing call waiting

If the function is activated, an incoming call during an existing call is indicated by a call waiting tone.

On the web interface

 Settings Te le p ho ny Advanced settings Call waiting ... The Call waiting

sections lists the registered telephony devices activate/deactivate call waiting with the

checkbox ( = activated) Save

Protection from anonymous calls

On the web interface

If the function is activated on the web interface, calls without calling line identification are blocked on all handsets.

 Home Contacts Blocking list Block anonymous caller activate/deactivate

function with the switch ( = activated)

On the handset

If the function on the handset is activated, the handset will not ring for calls without calling line identification.

 Settings Audio Settings OK Ringtones (Handset) OK Anon. Calls

Silent Edit ( = activated) . . . the call is only indicated on the display.

Making/receiving calls

During a call

Changing the volume

Applies to the current mode being used (handsfree, receiver or headset, if available):

 press adjust volume Save

The setting is automatically saved after around 3 seconds, even if Save is not pressed.

Muting

Disabling the microphone in the handset, the hands-free facility and the headset. The other party to the call no longer hears what is being said.

Enable/disable the microphone during a call: Press

Enable/disable hands-free (if available)

Making calls via the speaker and the microphone of the hands-free function. Enabling/disabling the hands-free function during a call:

 Press the Hands-free key

Hands-free function is enabled: the key is illuminated

Ending a call

 Press the End call key

Calling with multiple participants

Accepting/rejecting call waiting

The PABX or the provider supports this function and the function is activated on the telephone.

Another call comes in during a call. The call is signalled in the display and by the call waiting tone.

Accept a call:

 Accept . . . the connection to the waiting participant is made. The first participant is put on

hold and hears music on hold.

Reject a call: Reject End the call, resume the on-hold call: Press the End call key .

Making/receiving calls

Permitting/preventing call waiting

If the function is activated, an incoming call during an existing call is indicated by a call waiting tone.

On the web interface

 Settings Te le p ho ny Advanced settings Call waiting ... The Call waiting

sections lists the registered telephony devices activate/deactivate call waiting with the

checkbox ( = activated) Save

Consultation calls

You are on a call and you want to call another participant.

 Ext. Call . . . the current call is put on hold, the participant hears music on hold  Initiate a consultation call via the keypad, from the directory or from the call list . . . the

second participant is called carr y out and end the call . . . the connection to the first partic-

ipant is reactivated

Call swapping

Switching back and forth between two participants. The other call is placed on hold.

 During an external call, dial a second participant (dialling) or accept a waiting call . . . the first

call is put on hold To switch between the participants: Press the control key End call swapping:

 Options End Active Call . . . the active call is ended, the on-hold call is activated

 Press the end call key . . . both calls are ended

or: or: The active participant ends the call.

 Retrieve . . . the connection to the participant on hold is reactivated

or: The participant on hold ends the call . . . the connection to the active participant

remains active.

Conference call

Speaking to multiple participants at the same time. You are on a call while a second participant is on hold.

 Confer. . . . all participants are connected to each other

Ending a conference call:

 End

or: Press the End call key

Making/receiving calls

Making internal calls

Multiple handsets have been registered to the base station.

 Press briefly . . . the list of handsets is opened, this handset is indicated by <

Select handset or Call All (group call) Press Talk key

Fast access for group call: Press and hold

Internal consultation

Make a call with an external party and initiate a consultation call with an internal party.

 Press . . . the list of handsets is opened Select handset or Call All OK ... the

internal participant(s) are called

Return to the external call:

 Options End Active Call OK

Call diverts

Incoming calls are forwarded to another connection. You can set up call diverts for devices and connections.

In addition, you can set up higher-level call divert rules that apply to multiple devices and connections and at specific times, for example, that all incoming calls for a line are diverted to another connection from 6 pm onwards.

A call divert for a connection applies to all devices to which this connection is assigned as an incoming connection.

The following call diverts are available: Always Calls are diverted immediately.

When busy Calls are diverted if the line is busy. If no answer Calls are diverted if no-one picks up after a defined time period.

If you need an individual announcement for call divert, you must record it beforehand. Otherwise, a standard message is used.

Editing call diverts on the web interface

Setting up call diverts

 Settings Te le p ho ny Call diverts next to a device or connection, click

required diver t (Always / On Busy / When no answer) activate with switch ( = activated)

... in the list Ta rge t corresponding divert destinations are provided select destination

(Phone number / DECT handset) enter number depending on the selected destination or

select from the list

When no answer: The call is diverted to the specified number if it is not picked up within the time period entered in Delay.

 Select time period from the selection list Delay

Save the settings:

 Save . . . the call divert is listed in the web interface on the Settings – Te le ph o ny – Call

diverts screen

Call diverts for connections are shown on the display for the relevant handsets if the handset support this function.

Activating/deactivating and editing call divert

 Settings Te le p ho ny Call diverts next to a device or connection, click

activate/deactivate required call forwarding (Always / When busy / When no answer) with

switch ( = activated) if necessary, change Tar get and/or corresponding number

Save

Call diverts

Setting up call divert rules

You can set up call divert rules for multiple devices and connections. If a call forwarding rule is active, an incoming call is immediately handled in accordance with the rule and is no longer forwarded to the affected devices.

 Settings Te le p ho ny Call diverts . . . the rules set up are listed under Call divert

rules

Set up new rule: Add rule or: Wizards Call divert rule . . . the wizard for setting up call divert rules is started follow the instructions in the wizard

 Specify name and mode for the rule

Name Name for the rule under which it is to be displayed in the list

Mode How is the rule to be activated?

Scheduled The call divert is switched on and off automatically at specified

Manual The call divert is switched on and off manually if necessary.

In mode Scheduled: Set schedule

times.

 Specify times at which the rules are to apply via the time lines

or: Click +Time and select the times for each day

 Drag devices and connections (numbers) to which this rule is to apply from the list Availa ble

devices and connections list up into the Active devices and connections list

 Specify mode and destination for the call divert

Announcement &

target The caller hears an announcement and is then diverted to a number.

 Select required announcement from the list  Select name/internal number of a telephony device, call group or

answering machine or enter External phone number

Announcement The caller hears an announcement, then the connection is ended.

 Select required announcement from the list

Tar ge t The call is diverted to an internal or external number.

 Select name/internal number of a telephony device, call group or

answering machine or enter External phone number

Announcements must be available for modes Announcement and Announcement & target.

 Settings Te l ep ho ny Audio Announcements

Call diverts

Activating/deactivating call divert rules

 Settings Te le p ho ny Call diverts Call divert rules . . . the rules set up are

displayed activate/deactivate call divert rules with switch ( = activated)

or: on the overview screen

 Home Overview ... Call divert rules displays the rules set up activate/deacti-

vate call divert rule with switch ( = activated)

Prioritising call divert rules

The settings in the call forwarding rules may overlap or contradict one another. This is why call divert rules are prioritised. The higher a rule is in the list, the higher its priority. When there is more than one call forwarding rule, the entries are preceded by two points

Change priority:

 Settings Te le p ho ny Call diverts Call divert rules . . . the rules set up are

displayed move call divert rules up or down using the points

Editing call divert on the handset

On the handset you can set up and activate/deactivate call diverts for connections. Settings of the handset are transferred to the web user interface and apply to all handsets to which the same connection is assigned as an incoming number.

 Select Services OK where necessary, select connection Options Call

Divert OK Select the type of call forwarding: All Calls / When Busy / No Answer

Activation:

Divert to:

Delay time when selecting No Answer:

 use to switch on/off  Enter the number

or: Transfer a number from a directory

 Delay Select time

The call is diverted to the number specified when it is not accepted within the entered time period.

Save the settings:

 Save

Call lists

Call and message lists

Call lists

The phone saves different types of calls in lists. The following call lists are available:

All calls All outgoing, accepted and missed calls Outgoing calls Last dialled numbers (redial list). Accepted calls Calls that were accepted Missed calls Calls that were not accepted

If there are missed calls that have not yet been viewed, the message key

flashes . The icon and the number are shown on the display. If the call list is full, a new entry overwrites the oldest. Individual call lists are available on the handsets. You can display all call lists in the web user

interface.

Editing call diverts on the web interface

 Home Overview from the selection menu under Call list select the device from

which you want to display the call list . . . the calls of the selected device are listed with the name or number and time of the call

Open detailed view of all call lists: click Call list

or:

 Home Messages Call list  Home Overview under Status list click New missed calls . . . If there are

or:

any missed calls you haven't viewed, the Missed list is displayed, otherwise All

 Select the required list in the header (All, Incoming, Missed, Outgoing)

Information about the calls

Icon for the call type:

•

missed calls accepted calls outgoing calls

• Name of the caller if the number is stored in the directory

• Phone number of the caller or called party

• Line over which the call was conducted

• Time and date of the call

Call lists

Calling people back / repeating calls

 Open the call list if necessary, select the required list select the required handset for the

call click the number in the entry

or: next to the entry, click Direct call ... the handset rings press the Talk key ... the call number is dialled

Copying a number to the directory

Transfer the number as a new contact into the central directory.

 Open call list if necessar y, select the required list next to the entry, tap Save No.

select Central contacts create entry Save

Blocking a number

Blocking numbers from undesired callers. Blocked phone numbers are added to the black list and will no longer be signalled in the future.

 Op en cal l l is t if n ec es sar y, sel ec t t he r eq uir ed li st next to the entry, tap Block Nr.

confirm with Ok . . . the number is transferred to the black list

Deleting entries

 Open call list if necessary, select the required list next to the entry, click

Deleting an entry: Deleting all entries:

 Delete confirm with Ok  Delete list confirm with Ok

Editing a call list on the handset

Opening the call list

 Call Lists OK Select list OK

Missed calls: Outgoing calls:

If a display key is assigned the Call Lists function:

 Press message key Missed Calls OK  Press the Talk key

 Press the Display key Calls Select list OK

Information about the calls

Icon for the call type:

•

missed calls incoming calls outgoing calls

• Name of the caller if the number is stored in the directory

• Phone number of the caller or called party if no name is available

• For an internal call: Name of the handset

• Line over which the call was conducted

• Time and date of the call

Displaying more information about an entry:

 Open call list Select list OK Select entry View

Call lists

Edit call list

 Open call list Select list OK Select entry Options ...

Transferring a number to a directory

You can copy the phone number as a new contact in the handset's local directory or in the central directory of the base.

 Copy to Directory OK Handset Directory / Base Directory OK

Blocking numbers from unwanted callers

Blocked phone numbers are added to the black list and will no longer be signalled in the future.

 Block Number OK

Deleting entries

Deleting an entry: Delete all entries:

 Delete Entry OK  Delete all OK Confirm action with Ye s

Message Centre (MWI)

With a simple key function, the telephone provides fast access to missed calls, new voice messages and missed alarms (MWI = Message Waiting Indicator).

The Message key on the handset flashes if there are new messages. A new message is considered a missed call if it has been received since the Missed list was last opened; a voice mail is considered new if it has not been listened to.

The message key can only be assigned to one answering machine. The assignment is carried out in the web interface in the device settings.

Icons on the display show the receipt of new messages.

New missed calls: + number New voice messages: + number New missed alarms: + number

Displaying messages

On the handset

The message key flashes.

 Press the message key . . . message lists containing messages are listed select the

required list OK . . . the calls or messages are listed

On the web interface

On the overview screen, the number of new missed calls and new voice messages are shown in orange under Status list.

 Home Overview

Missed calls:

New voice messages:

Listen to a voice message:

 under Status list click New missed calls . . . the list Missed

is displayed

 under Status list click New voicemails ... the list Voic e-

mails is displayed

 move the mouse pointer over the icon tap . . .

the message is played via the PC loudspeaker or mobile device

Open message lists via menu

 Home Messages Call list / Vo icema il

Missed alarms are handset-specific and are only displayed on the handset.

Contacts on the handset

Directories

The telephone provides various directories. The directories are accessible both via the display of the registered handsets and via the web interface.

Local directory Directory of the registered handsets. central directory

(base directory) Other directories Directories made available through other providers, such as Google

Name resolution

For incoming calls, names are displayed instead of numbers if the number is found in a directory. For name resolution, all configured directories are used with the following priority:

1 Local contacts 2 Central contacts 3Google contacts 4 Microsoft 365 contacts 5LDAP contacts

Contacts on the handset

Shared directory of the base available on all HX handsets. Can be edited on the handsets and on the web interface.

Contacts or Microsoft Office. Access to these directories must be set up and enabled in the web interface.

Open the directory

Local directory: Centralised telephone book:

The entries are shown in alphabetical order by last name by default. The sorting order can be changed.

 Briefly press the lower control key  Press and hold the lower control key

Setting the order of the directory entries

Directory entries can be sorted by first name or surname.

 Open the directory Options Sort by Surname / Sort by First Name

If no name was entered, the default telephone number is shown in the surname field. These entries appear at the beginning of the list, regardless of how the entries are sorted.

The sorting order is as follows: Space | Digits (0-9) | Letters (alphabetical) | Other characters.

Contacts on the handset

Searching for and viewing a contact

 Scroll to the required contact

or:

 Enter the first few letters of the first or last name . . . As soon as e ntries are found

that match the input, they are displayed Select the desired contact

View the contents of the entry: View

Creating a new contact:

An entry contains the first name and/or last name and up to three phone numbers. Additionally in the local directory: Birthday, VIP ringtone

 Open directory <New Entry> OK switch between the entry fields with

Name: Numbers:

Anniversary: At the specified time, a reminder of the birthday is indicated on the display.

 Enter First Name Enter Surname  Select number type (Home, Office or Mobile) Enter number

enter more numbers if necessary

 Anniversary switch on/off with

If activated: Select date, time and signal for signalling

Caller Melody (VIP):

Save:

Select a specific ringtone for calls from this contact.

 Select the ringtone to be used to signal a call from the participant or

No Melody

If a Caller Melody (VIP) is assigned, the entry in the directory will have the icon against it.

 Save

You must enter at least one phone number. If an entry does not include a name, the first phone number entered is stored and

displayed as the name instead.

Edit contact information

 Open directory Select contact Options Edit Entry OK . . . the entry is

opened make the required changes Save

Assigning speed dial keys

Assign a phone number from a directory to one of the – keys as a speed dial number.

 Press and hold the required quick dial key

or: Tap the required quick dial key QuickDial

 Handset Directory / Handset Directory OK Select entry OK

Clearing a key assignment:

Contacts on the handset

 Tap the assigned quick dial key Edit Select directory OK Clear Key ... the

assignment is cleared

Copy contacts from local to central directory

 Open directory Select contact Options

Send entry:

Send list:

Deleting a contact

 Copy entry OK to Base Directory . . . the entry is sent

Send another entry / end transfer: Yes / No

 Copy all OK to Base Directory . . . all contacts are transferred to the

central directory

 Open directory Select contact Options

Delete entry: Delete list:

Displaying the number of entries available in the directory

 Delete Entry OK . . . the entry is deleted  Delete all OK confirm process with Ye s . . . all contacts are deleted

 Open directory Options Available Memor y OK

Contacts in the web interface

Open the directory

 Home Contacts Central contacts

The entries are sorted alphabetically by last name by default. You can change the sort order under Settings Contacts.

The first 10 contacts are displayed in a table. If there are more contacts, additional screens are created.

Scroll through the directory:

 Use the scroll element at the bottom right to switch between the screens

To change the number of contacts displayed on a screen:

 Use the selection element at the bottom left to select the desired number of entries

Create new contact

An entry contains: First name and/or surname and a maximum of three numbers.

 Select number type (Home / Mobile / Office) enter number

Enter additional numbers:

 Add number . . . an additional entry field for a number is inserted select number type

enter number

 Save

You must enter at least one phone number. If an entry does not include a name, the first number entered is stored and displayed

as the name instead.

Edit contact information

 Home Contacts Central contac ts next to the entry, tap Edit make the

required settings Save

Download contact

Download contacts in JSON format and save to a computer:

 Home Contacts Central co ntacts next to the entry, tap Download in

the system dialog box for file selection, select the storage location where the directory is to be stored, change the file name if necessary

Contacts saved as a JSON file can be imported into the directories in the Settings menu.

Settings for directories

Deleting a contact

 Home Contacts Central contacts next to the entry, tap Delete

confirm deletion with Ok

Multiple selection with download, delete

Simultaneously download or delete multiple or all contacts:

Multiple: All: All on the screen:

 select the box to the left of the contacts ( = selected)  with arrow in the table header Select all  with arrow in the table header Select whole page

 Click function Download or Delete in the header row

Settings for directories

Change sort order

Directory entries can be sorted by first name or surname.

On the web interface

 Select Settings Contacts Contacts Contact sorting First name or Last

name (=selected) Save

Saving/importing a directory

Saving contacts as a JSON file or importing from a JSON file.

On the web interface

 Settings Contacts Contacts in the area Central contacts

Save:

Import:

During the import,

• contacts with identical first names and surnames are overwritten. If only one name is iden-

tical, a new contact is created.

• Number added.

 Save contac ts i n t he s ys tem di al og b ox for fi le s el ec tio n, sel ec t t he s to rag e

location where the directory is to be stored, change the file name if necessary

 Browse select the previously saved directory in the computer file system

Contacts without numbers are not imported.

Setting up other directories

In addition to the local and central directory, other directories can also be provided on the Gigaset COMFORT 5xx IP BASE.

Google contacts / contacts from Microsoft 365

Provide the contacts of a Google or Microsoft account in the web user interface. To do this, you generate an activation code that is linked to the user account on the device page of the provider.

 Settings Contacts Google contacts / Microsoft 365 click the Generate acti-

vation code button . . . the activation code is generated and displayed; the code is valid for 30 minutes

 Click the link to the Google or Microsoft device screen enter activation code Next log

into your Google or Microsoft account or create a new account . . . the authentication is tested, if successful the link is generated

Access to existing contacts is read-only. It is not possible to edit or delete contacts. New contacts can be created and edited in the Google or Microsoft account.

Contacts can be copied to the central directory. The synchronisation with the platform takes place every 15 minutes.

Answering machines

Answering machine and announcements

Answering machines

The telephone provides three local answering machines. You can also enable answering machines for configured connections if they are made available by the provider.

Voice messages can be listened to on the handsets and from the web interface.

Local answering machines

Local answering machines are configured on the web interface and assigned to the handsets. They can be activated and deactivated here.

On the web interface

 Settings Te le p ho ny Vo icema ils Local voicemail boxes ... the answering

machines are displayed with the following information:

Name Name of the answering machine; this can be freely selected. Internal No. Internal number of the answering machine. Mode Recording The caller hears an announcement and is able to then

Advisory The caller hears an announcement. Scheduler The answering machine switches between the

Number assignment Numbers that are assigned to the answering machine. Activation Answering machine activated/not activated ( = activated)

leave a message.

Recording and Advisory modes at pre-determined times.

Changing settings:

 click change settings Save

Configuring an answering machine

On the web interface

 Settings Te le p ho ny Vo icema ils next to the answering machine, click  Enter the name for the answering machine under which it is to be displayed in the list

(max. 32 characters)

 If a PIN is to be entered to listen to voice messages on the phone activate option Enable

PIN ( = activated)

Answering machines

 Select the mode in which the answering machine is to be operated: Recording /Advisory /

Scheduler

Selecting announcements

You can select announcements for all modes. All announcements stored on the system as well as a standard announcement are provided.

If you have not yet recorded an announcement:

 Next to Audio messages can be recorded and uploaded from click here

 Settings Te le p ho ny Audio Announcements

When you have recorded the announcements you want, return to the Voic email s screen.

Select announcement:

 From the list Recording message or Advisory message, select a saved announcement or

Default

Play announcement:

 Next to the selected announcement, click . . . the announcement is played via the loud-

speaker/PC headset

Other settings

 For the mode Recording: select the maximum message length (30 sec. - 5 min.) from the list

Recording length

 From the Ring delay list, select the time span after which the answering machine is to pick

up an incoming call (0 - 30 sec.)

Creating a schedule for Scheduler mode

In addition to the settings for the announcements, recording time and delay, specify for this mode when the answering machine is to be operated in Recording mode and when in Advisory mode.

 Select Recording or Advisory mode  Determine the times at which this mode should be active via the time lines

or: Click +Time and select the times for each day Times when Recording mode is active are displayed with a red bar; times in Advisory mode are

displayed with a yellow bar.

Assigning numbers to the answering machines

All connections configured for the device are displayed under Number assignment.

 Mark the numbers for which the answering machine is to accept calls

A handset can only be informed of new voice messages by one answering machine.

Answering machines

Network answering machines

A network answering machine is a service provided by your telephony provider. If the service is activated, voice messages are recorded by the provider for calls that are received via a connection and are not accepted. The messages can be queried on the phones to which the connection is assigned.

Network answering machines must be appointed by the provider if necessary.

On the web interface

 Settings Te le p ho ny Vo icema ils Network Voicemail Box ... for each config-

ured connection, a network answering machine is entered next to the entry, tap enter number of the network answering machine Save

Assigning an answering machine for MWI display

Gigaset COMFORT 5xx IP BASE can use multiple answering machines and receive MWI messages for them. Incoming MWI messages are signalled on the telephones with the message key .

Handsets only ever receive notifications for one answering machine. If multiple answering machines are assigned to these devices, the last answering machine set up will be signalled on the device.

Check/change assignment:

 Settings Te le p ho ny Phone devices next to the entry for the telephony

device, click . . . the local and network answering machines set up are listed under

Message configuration (MWI)

The activated answering machine is marked

 If necessary, select another answering machine or No selection

Activating/deactivating an answering machine

On the web interface

 Settings Te le p ho ny Vo icema ils . . . the available answering machines are

displayed activate/deactivate answering machines with switch ( = activated)

Answering machines

Listening to voice messages via the web interface

At least one answering machine is configured and activated.

 Home Messages Voicemail . . . the voice messages of all answering machines are

listed click the icon to the left of the entry . . . the message is played via the computer loudspeaker

New messages

Status list – New voicemails displays the number of new voice messages. If there are new voice

messages, the display will be orange.

 Tap New voicemails . . . the message list of the web interface is opened

Actions for voice messages

On the web interface

 Home Messages Voicem ail . . . the list of voice messages on all answering

machines is opened

Listening:

Save number to directory: Transferring a number to

the black list:

Delete an entry:

 click the icon next to the voice message

cancel listening:

 click New contact Central contacts create an entry  click Block confirm with Ok . . . no more calls are put

through from this number

 click Delete confirm with Ok

Answering machines

Listening to voicemails on the handset

At least one mailbox is configured, activated and assigned to the handset.

A new voicemail is displayed as follows:

• The message key flashes.

• The display shows the symbol and the number of new messages.

Listening to voicemails

Message key: From the menu:

Playing back network mailbox messages

Message key: From the menu:

. . . an interactive voice menu will start, follow the voice menu instructions

The Message key flashes when the answering machine is assigned to the handset for the message display (MWI). Only one answering machine can be configured for MWI for each handset.

Assignment is carried out on the Web user interface.

Actions during playback

Initiate consultation call:

Change volume: Switch handsfree profile:

Pause/continue playback:

 Press message key Voice Mail OK  Voice Mail OK Play Messages OK

 Press message key Network Mailbox OK  Voice Mail OK Network Mailbox OK

 Ext. Call . . . the playback is interrupted

You can initiate a call to an external number, the connection to the answering machine is put on hold.

When you end the external call, the connection to the answering machine is reactivated.

 Options Volume OK Set the volume Save  Options Handsfree Profiles OK Select a profile

Save

 Options Hold Call OK . . . the playback is interrupted

Resume playback: Back

Announcements

Upload or record announcements for the answering machines and call diverts.

On the web interface

 Settings Te le p ho ny Audio Announcements . . . the announcements are

displayed with the name, duration and file size

Play announcement:

Change announcement name:

Delete announcement:

Load language file:

The voice file is in one of the following formats: MP3, OGG, ULAW, WAV

 Drag voice file from your computer's file system in the section next to Upload file Upload

announcement

or:

 Browse file select the file from the file system Upload announcement

If you have uploaded your own voice files, the storage location used is shown next to Memory.

Record announcement:

 Select from the list the handset which you want to use to record the announcement click

Start recording OK . . . the handset rings press the talk key record the announcement end the recording with the key . . . the announceme nt is entered into the list of announcements, and the date and time of the recording is used as the name

Change the name of recordings before you use them on the system. If changed later on, you will need to reassign the announcement wherever you use it.

 click next to the entry . . . the announcement is played via

the phone loudspeaker pause playback with

 next to the entry, click enter the new name Save  next to the entry, click confirm with Ok

Calendar

Additional functions

Calendar

The calendar displays the day of a month. You can remind yourself of up to 30 appointments. Set the calendar for each handset.

You can ass ign the Calendar function to a display key. In the calendar, the current day is outlined in white; on days with appointments, the numbers

are displayed in colour. When a day is selected, it will be outlined in colour.

Saving appointments to the calendar

Date and time have been set.

 Additional Features OK Calendar OK select the desired day OK

switch between the entry fields with Activate/deactivate: Enter date: Enter time: Set name:

Set alarm tone:

Save appointment:

If an appointment has already been entered: <New Entry> OK Enter data for the appointment.

 Select Activation: On or Off  Date . . . the selected day is preset enter new date  Time enter hours and minutes of the appointment  Tex t enter a name for the appointment (e.g. dinner,

meeting)

 Signal select the melody for the reminder call or deacti-

vate acoustic signalling

 Save

Notification of appointments/anniversaries

Anniversaries are transferred from the directory and displayed as an appointment. An appointment/anniversary is displayed with an icon in idle status and signalled for 60 seconds with the selected ringtone.

Acknowledge and end the reminder call: Press display key OFF

During a call, a reminder is indicated on the handset once with an advisory tone on the handset.

Calendar

Displaying missed (unacknowledged) appointments/anniversaries

The following appointments and anniversaries are saved in the Missed Alarms list:

• The appointment/anniversary call was not acknowledged.

• The appointment/anniversary was signalled during a phone call.

• The handset was deactivated at the time of the appointment/anniversary.

The last 10 entries are stored. The icon and the number of new entries are shown on the display. The most recent entry appears at the top of the list.

Opening the list

 Press the message key Missed Alarms OK scroll through the list if

needed

 Additional Features OK Missed Alarms OK

Each entry is displayed with the number or name, date and time. The most recent entry appears at the top of the list.

Delete an appointment/anniversary: Delete

Displaying/changing/deleting saved appointments

 Additional Features OK Calendar OK Select day OK ... the

appointment list is displayed Select appointment . . . possible options: Display appointment details:

Change appointment:

Activate/deactivate appointment: Delete appointment: Delete all appointments for a day:

 View . . . the settings for the appointment are

displayed

 View Edit

or Options Edit Entry OK

 Options Activate/Deactivate OK  Options Delete Entry OK  Options Delete all Appoints. OK Ye s

Timer

The timer triggers an alarm at the end of a specified time. The timer is set for each handset individually.

You can ass ign the Timer function to a display key.

Setting a timer (countdown)

 Additional Features OK Timer OK

Activate/deactivate: Set duration:

Save the timer:

The timer starts the countdown. In the idle display, icon and the remaining hours and minutes are displayed until one minute is left. From this point, the remaining seconds are counted down. At the end of the countdown, the alarm is triggered.

Switching off/repeating the alarm

Switch off alarm: Repeat alarm:

 Activation: Select On or Off  Duration Enter hours and minutes for the timer

Min.: 00:01 (one minute); Max.: 23:59 (23 hours, 59 minutes)

 Save

 OFF  Restart . . . the timer display is displayed again set another dura-

tion as required Save ... the countdown is restarted

Alarm

Date and time have been set.

Activating/deactivating the alarm and setting the wake-up time

 Alarm Clock OK use to switch between the entry fields

Activate/deactivate: Set the wake-up time: Set days: Adjust the volume:

Set alarm: Save setting:

When the alarm clock is activated, the icon and the wake-up time are displayed in idle status.

Alarm

An alarm is shown on the display and indicated by the selected ringtone melody. The wake-up call sounds for 60 seconds. If no key is pressed, it is repeated after 5 minutes. After the second repetition, the alarm call is deactivated for 24 hours.

 Activation: Select On or Off  Time enter hour and minutes  Occurrence Select between Monday-Friday and Daily  Volu me Volume can be set in 5 levels or crescendo

(increasing volume).

 Melody Select a ringtone melody for the alarm  Save

During a call, the alarm is only indicated by a short tone.

Switching off /repeating the alarm after an interval (snooze mode)

Switching off the alarm: OFF Repeat alarm (snooze mode): Press Snooze or any key . . . the alarm is switched off and

repeated after 5 minutes.

Baby monitor (room monitor)

When the baby monitor is switched on, the stored (internal or external) destination number is called as soon as a defined noise level is exceeded in the vicinity of the handset. The alarm to an external number is cancelled after about 90 seconds.

The Two Way Talk function can be used to answer the alarm. This function is used to switch the loudspeaker of the handset located in the baby's room on or off.

In baby monitor mode, incoming calls are only indicated on the display (without ringtone). The display backlight is reduced to 50%. Advisory tones are deactivated. All keys are locked, with the exception of the display keys and the centre of the control key.

If you accept an incoming call, th e baby monitor mode is suspended for the duration of the call, but the function remains activated. Baby monitor mode is not deactivated by switching the handset off and on again.

The handset should be positioned 1 to 2 metres away from the baby. The microphone must be pointing towards the baby.

Activating the function reduces the operating time of your handset. For this reason, place the handset in the charging cradle if necessary.

The baby monitor is activated 20 seconds after switching on. The answer machine for the destination number must be switched off. After switching on:

 Test sensitivity.  Test the connection, if the alarm is being forwarded to an external number.

Activating and setting the baby monitor

 Additional Features OK Baby Monitor OK switch between the entry fields

with Activate/deactivate: Enter destination:

Activate/deactivate intercom function:

 Activation: Select On or Off  Send alarm to Select External or Internal

External: Number Enter number or select a number from the directory: Internal: Handset Change Select handset OK

 Two Way Talk Select On or Off

Set microphone sensitivity:

 Sensitivity Select High or Low

Save setting:

When the baby monitor is activated, the icon and the destination number are displayed in idle status.

 Save

Baby monitor (room monitor)

Deactivate baby monitor/cancel alarm

Deactivating the baby monitor: Cancel the alarm:

 In idle status, press the display key OFF  Press the End call key during an alarm

Deactivating the baby monitor remotely

The alarm is forwarded to an external destination number. The receiving phone supports tone dialling.

 Accept the alarm call Press the keys

The baby monitor is deactivated and the handset is in idle status. The settings on the handset in baby monitor mode (e.g. no ringtone) will remain activated until you press the display key OFF.

The baby monitor cannot be reactivated remotely.

Black lists

Black lists can be set up individually for all registered handsets and/or on each handset using the base station's web user interface.

Editing black lists in the web interface

Blocking numbers for incoming and outgoing calls.

Incoming calls Blocked numbers are no longer put through on the extensions. The call is

Outgoing calls Blocked numbers can no longer be called. The caller hears a short advisory

Managing the black list

On the web interface

 Home Contacts Blocking list . . . blocked numbers are sorted numerically and

listed with comments

Select the required black list:

 Click Incoming calls or Outgoing calls

Filter list:

 Enter filter criteria in the Filter by number or comment text field

By number: Enter the start digits of the numbers By comment: Enter letters occurring in a comment

 Click . . . Only the matching entries are displayed

Change entry comment:

 Next to the entry, click change comment Save

Deleting a number from the black list:

 Next to the entry, click confirm with Ok

immediately rejected. Depending on the VoIP connection, the caller hears only a short tone or an announcement.

tone.

Entering a number into the black list

On the web interface

 Home Contacts Blocking list Add select whether the block is to apply to

Incoming calls or to Outgoing calls enter the number enter the comment for the block Save . . . the block is entered into the black list

Transferring numbers from the call and message lists

Transfer numbers from a call list or the list of voice messages into the black list.

Black lists

On the web interface

 Home Messages Call list / Voicemai l next to the entry, tap Block Nr.

confirm with Ok . . . the number is transferred to the black list Incoming calls

Setting the black list for the handset

When the black list function is activated, calls from black list numbers are not indicated or are only indicated on the display.

The black list is activated (indicated in the menu with ) when Silent Call or Block Call is selected as the protection mode. It is activated automatically with the first entry.

Activating/deactivating the black list

 Settings OK Te le ph on y OK Blocklist OK Protection Mode OK

select desired protection:

No Protection All calls are signalled, including from callers whose numbers are on the

Silent Call The phone does not ring and the incoming call is only shown on the display. Block Call The telephone will not ring and the incoming call will not appear on the

Store settings: Save

black list.

display.

Displaying/editing the black list

 Settings OK Tel ep h on y OK Blocklist OK Blocked Numbers OK ...

the list of blocked numbers is displayed Possible options:

First entry: Another entry:

 New Enter number Save  Options New Entry OK Enter number Save

Blocking a number range:

 Only enter the starting digits of the number Save Con firm

prompt Add this number as a pattern? with Yes ... all numbers starting with the entered digits are ignored.

With a dynamic black list, protect number before deletion:

 Confirm prompt Lock this number? with Ye s

Change entry: Protect number:

 Select entry Options Edit Entry OK  Select entry Options Lock Number Edit

(=activated) . . . the number is indicated in the list by the icon , and it is not deleted with a dynamic black list activated

Black lists

Searching for a number: Delete entry: Delete list:

 Options Search OK Enter number Search  Select entry Options OK Delete Entry  Options Delete all OK confirm with Ye s

Transferring a caller number to the black list

Phone numbers transferred to the black list are only blocked when the black list is activated.

On incoming call (only possible when black list is activated)

 Press display key Block Ye s . . . the phone number is saved to the black list

During a call

 Options Block Number Ye s . . . the call is cancelled and the phone number saved to the

black list

Transferring a number from a call list to the black list

 Call Lists OK Select Accepted Calls / Missed Calls OK Select

entry Options Copy to Blocklist OK

Calls from blocked numbers are displayed in the call list with icon .

Dynamic black list

A spam number is not usually active for a long time. New call numbers are generated continually for the same cold calls. However, the number of black list entries is limited by the storage space.

The black list is managed as a dynamic list. The oldest number is removed from the list when the list is full, and a new number is entered.

Activate/deactivate dynamic function:

 Settings OK Te le ph on y OK Blocklist OK Dynamic List Edit

(=activated)

Numbers protected from deletion are not removed.

Expanding the DECT network

For freedom of movement when making calls, you can register up to six cordless DECT handsets on Gigaset COMFORT 5xx IP BASE.

The range of the DECT wireless network can be increased by using up to two Gigaset Repeater HX.

Registering/de-registering DECT handsets

On the web interface

 Settings Te le p ho ny Phone devices Add DECT handset ... the wizard for

the DECT registration is opened Next

The phone goes to registration mode. The remaining registration time and the registration PIN are displayed.

 Start the registration process on the DECT handset . . . the handset searches for a base in

registration mode enter registration PIN . . . the handset is registered and entered in the list of handsets

DECT handset de-registration

 Settings Te le p ho ny Phone devices DECT handsets next to the handset,

click confirm with Ok . . . the handset is de-registered

Replacing a DECT handset

Replacing one handset with another when changing a handset. All settings associated with the first handset are retained, only the DECT registration is changed.

This function is also useful if you have uploaded a backup file, as some settings cannot be copied when backing up the system (DECT registration, Google/Microsoft accounts).

On the web interface

 Settings Te le p ho ny Phone devices DECT handsets next to the handset,

click Replace device ... the wizard DECT replace is opened, a registration procedure is started

 Registering a new DECT handset Finish

The following settings will be transferred: Name, internal number, numbers for outgoing and incoming calls, MWI assignment of an answering machine.

Expanding the DECT network

Setting the registration PIN

The registration PIN must be entered on the handset or repeater during the registration process (preset: 0000). You can change the registration PIN.

On the web interface

 Settings Te le p ho ny Advanced settings DECT settings  Enter the four-digit registration PIN in the text field

Save settings: Save

Registration process on the handset

A handset can be registered to up to four bases.

Registration must be initiated both on the base and on the handset. Both must occur within 180 seconds.

Handset not yet registered to a base: Press the display key Register Handset already registered to a base:

 Settings OK Registration OK Register Handset OK . . . a search is

carried out for a registered base enter the system PIN if required OK

If the handset is already registered with four bases, select the base to be replaced by the new base.

Once registration is complete, the handset returns to idle status. The internal number of handset name is shown on the display. If not, repeat the procedure.

The selection Basic Registration is only required if you want to register the handset on a base that is not fully compatible with the handset (e.g. an older Gigaset base or a base/router from another manufacturer. This selection guarantees correct displays on the handset, but can restrict some functions.

Expanding the DECT network

De-registering the handset/changing the base

De-registering a handset

 Settings OK Registration OK De-reg. Handset OK ... the

handset used is selected select a different handset if necessary OK enter the system PIN if required OK Confirm de-registration with Ye s

If the handset is still registered to other bases, it switches to the base with the best reception (Best Base).

Changing the base

The handset is registered on multiple bases and you want to change the base.

 Settings OK Registration OK Select Base OK Select base or

Best Base Select ( = selected) Best Base: The handset selects the base with the best reception when it loses connection to

the current base.

Changing the name of the base

The bases are displayed in the list with the name Base 1 – Base 4 . For ease of use, you can change the name.

 Settings OK Registration OK Select Base OK Select base

Name delete current name enter new name Save

Change handset name

 . . . the list of handsets is opened, your own handset is marked < select handset

Options Rename OK delete current name enter new name OK

Locating a handset (paging)

 Briefly press the registration/paging key on the base station.

All handsets will ring at the same time ("paging"), even if ringtones are switched off. Exception: handset on which the baby monitor is activated.

Ending the search

 Briefly press the registration/paging key on the base station

or press the Talk key on the handset or press the Display key Silent or no action. The paging call will end automatically after a while.

on the handset

Expanding the DECT network

Connecting DECT repeaters

A repeater increases the reception range of the Gigaset handsets with the base. You can register up to two Gigaset Repeater HX units.

More information on the Gigaset Repeater HX units is available from the repeater user guide and online at www.gigaset.com

On the web interface

 Settings Te le p ho n y Phone devices Add DECT Repeater HX ... the wizard

DECT repeater is started follow the instructions in the wizard

If required, you can change the name of the repeater set up.

When the repeater has been registered successfully, the left-hand LED on the repeater will be continuously lit. Detailed information on the registration procedure on the repeater:

user guide for your repeater

ECO DECT

ECO DECT includes settings for the range and radiation on the DECT wireless network. On delivery, the device is configured to guarantee an optimal connection between the handset and the base station with as little radiation as possible. In idle status, the handset does not transmit (it is radiation-free). Only the base station maintains contact with the handset using weak wireless signals. During a call, the transmit power automatically adapts to the distance between base station and handset. The shorter the distance to the base station, the lower the radiation.

ECO DECT settings can be made on the base station or on a handset and apply to all DECT devices.

Maximum range

The maximum range for the DECT connection is disabled upon delivery. This means radiation is reduced by up to 80%. This reduces the range by approx. 50%.

If a repeater is to be used to increase the range, maximum range must be switched on. This happens automatically when this feature is activated.

Enabling/disabling maximum range on the base station

In web user interface

 Settings Te le p ho ny Advanced settings DECT settings Maximum range

Enable/disable with the switch ( = range and radiation reduced)

Switching the maximum handset range on/off

 Settings OK ECO DECT OK Maximum Range Change (=range and

radiation reduced)

Expanding the DECT network

Switching off radiation completely in idle status

With the radiation-free function, you can further reduce the radiation. Radiation is deactivated completely when the base station and handsets are in idle status. The wireless connection is only established automatically for incoming and outgoing calls. This means there is a 2 second or so delay in establishing a connection.

So that a handset can establish a wireless connection with the base more quickly for an incoming call, it must "listen" to the base more often, i.e. scan the environment. This increases power usage and reduces the standby and talktime of the handset.

Radiation-free activated:

• there is no range display / range alarm on the handset. Contactability can be tested by

attempting to establish a connection.

• The icon appears on the handset display.

The radiation-free function is deactivated by default. To be abl e to u se th e radiation-free function, all registered handsets must support this

feature. Regardless of the device on which the function is activated, it is always activated for all handsets.

If a handset is registered that does not support this feature, radiation-free is automatically deactivated. When this handset is de-registered, the function will automatically be re-activated.

Enabling/disabling radiation-free on the base station

In web user interface

 Settings Te le p ho ny Advanced settings DECT settings No radiation

Enable/disable with the switch ( = radiation disabled)

Switching radiation-free on the handset on/off

 Settings OK ECO DECT OK No Radiation Change (=radiation deac-

tivated)

Setting the date and time manually

Settings on the handset

The telephone is preconfigured. Settings for the handset (e.g. ringtones, display settings, etc.) only apply to this handset. System settings (e.g. date and time, area codes, etc.) can be changed on the handset or via the web interface. These apply to all registered handsets.

Setting the date and time manually

The date and time must be set so that the correct date and time can be assigned to incoming calls and the alarm clock or calendar can be used. Date and time are synchronised between the handset and base.

The address of a time server on the internet is stored on your phone. The date and time are taken from this time server provided that the phone is connected to the internet and synchronisation with the time server is activated. Manual settings are overwritten in this case.

 Settings OK Date/Time OK

Master Time:

Date:

Time:

Save setting:

 Select Manual  Enter the day, month and year in 8-digit format  Enter hours and minutes in 4-digit format  Save

Display language

 Settings OK Language OK select language Select (=selected)

If an incomprehensible language is set:

 press keys slowly one after the other select correct language press

the right-hand display key

Tones and signals

Earpiece/handsfree volume

You can set the volume of the earpiece and speaker at 5 levels independently of each other.

During a call

 Handset Volume Set volume Save . . . the setting is saved

Without saving, the setting is automatically saved after around 3 seconds.

In sleep mode

 Handset Volume

 Settings OK Audio Settings OK Handset Volume OK Earpiece /

Speaker Set volume Save

Earpiece and handsfree profile

Select a profile for the earpiece and handsfree mode to adapt the telephone as much as possible to the surroundings. Check which is the most comfortable profile for you and your caller.

 Settings OK Audio Settings OK Acoustic Profiles Earpiece Profiles/

Handsfree Profiles OK Select profile Select (=selected)

Earpiece Profiles: High or Low (default setting) Handsfree Profiles: Profile 1 (default setting) or Profile 2

Tones and signals

Ringtones

Ringtone volume

Volume can be set at 5 levels or crescendo (increasing volume).

 Settings OK Audio Settings OK Ringtones (Handset) OK Vo lume

OK For internal calls and alarms / External Calls Set volume Save

Ringtone melody

Set different ringtones for internal and external calls.

 Settings OK Audio Settings OK Ringtones (Handset) OK Melodies

OK Select connection if necessary Select ringtone/melody in each case Save

Advisory tones

The handset issues acoustic signals for different activities and statuses. These advisory tones can be switched on/off independently of each other.

 Settings OK Audio Settings OK Advisory Tones OK Select advi-

sory tone Activate/deactivate advisory tone with Save

Key Tones: Tone when keys are pressed Confirmation: Confirmation/error tone after making entries, advisory tone when a

Battery: Warning tone when there are fewer than 10 minutes of talk time

Out of Range: Warning tone when the handset is moved out of range of the base

new message has been received

remaining (every 60 seconds)

There is no battery warning when the baby monitor is activated.

Display

Screensaver

A digital or analogue clock can be selected to be displayed as a screensaver when in idle status.

 Settings OK Display OK Screensaver ( =activated) Edit

Activation: Selection:

View screensaver:

Save selection: The screensaver is activated approx. 10 seconds after the display has changed to idle status. End screensaver

 Press the End call key briefly . . . the display changes to idle status

Large font

Show text and icons in call lists and in the directory in a larger size in order to improve legibility. Only one entry is shown in the display and names are abbreviated if necessary. The number is displayed in large font when it is dialled.

 Settings OK Display OK Large Font Edit ( = activated)

 switch on/off with  Select screensaver (Digital Clock / Analog Clock)  View  Save

Colour scheme

You can choose from a range of colour combinations for the display.

 Settings OK Display OK Colour Scheme OK select required

colour scheme Selection (=selected)

Display backlight

The display light is switched off when the handset is not used over a long period of time. You can set this function separately for situations handset in charging cradle and handset not in charging cradle set separately.

During a call, the display normally stays on. You can switch off this function.

 Settings OK Display OK Backlight OK Select situation in idle

status (In Charger, Out of Charger, In Talk State) Switch backlight on/off with Save

The handset's standby time can be significantly reduced if the display backlight is activated.

Making/receiving calls

Auto Answer

When set to Auto Answer, the handset accepts an incoming call as soon as it is removed from the charging cradle.

 Settings OK Tel e ph on y OK Auto Answer Edit (=activated)

Regardless of the setting Auto Answer, the connection ends as soon as you place the handset back in the charging cradle.

Dialling codes

Your dialling code (international and local area code) must be saved on the phone before you can transfer phone numbers (country and area codes).

The dialling codes are preset and can also be set on the base.

 Settings OK Tel e ph on y OK Area Codes OK check (pre)set dialling

codes. Edit number:

 Select/switch entry field Change input position Delete digit if

applicable Enter digit Save

Changing the name of a connection (line)

 Settings OK Tel ep h on y OK Connections OK . . . all available connections

(lines) are displayed Select connection OK Connection Name OK

delete current name enter new name Save

Assigning handsets to a connection (line)

Multiple handsets can be assigned to a connection. Incoming calls to the number designated to a connection will be forwarded to all handsets assigned to the connection.

 Settings OK Tel e ph o ny OK Connections OK Select connection

OK Assigned Handsets . . . all registered handsets are displayed Select handset

Change ( = Handset is assigned)

Making/receiving calls

Displaying the status of the telephone connection

Showing the system status

 Settings OK Te le p ho ny OK Diagnostic OK System OK ... the

system status is displayed (OK or Error)

When there is a system error, show information on the fault cause: Details

Showing the line status

 Settings OK Te le p ho ny OK Diagnostic OK Line OK ... The

following status information is shown: Line Status, Line State, Call Divert

Show more information (dependent on status): Details Example: Line Status = Error, Details shows additional information on the type of fault

Status details are only updated when the relevant menu is accessed. If the status changes during the display, the data is not updated.

Showing status messages in idle display

 Settings OK Te le p ho ny OK Diagnostic OK Notifications OK

System / Line Select On or Off Save

If a status display is enabled, relevant messages are shown in the idle display. If there is more than one active message, the one with the highest priority is shown, e.g. System error or Line

error before Call Divert active.

System

Resetting the handset

Reset any individual settings and changes that you have made.

 Settings OK System OK Handset Reset OK Confirm with Ye s ... The

handset settings are reset

The following settings are not affected by a reset:

• registration of the handset to the base

• Date and time

• Directory entries and call lists

Handset update

The handset supports firmware updating via the DECT radio link to the base/router (SUOTA = Software Update Over The Air).

The base supports this function and is connected to the internet.

The telephone checks whether or not there is a new firmware for the handset. If so, a message is displayed on the handset.

 Start the firmware update with Ye s .

Start the firmware update manually

 Settings OK System OK Handset Update OK Update OK . . . if there

is new firmware available, the update will start

The update process may take up to 30 minutes. During this time, only restricted handset use is available.

Checking the firmware version

 Settings OK System OK Handset Update OK Current Version OK

. . . the firmware version of the handset is displayed

System

Changing the base PIN

Secure the telephone's system settings with a PIN. You must enter the base PIN when registering and deregistering a handset or when restoring to default settings, for example.

Change the telephone's 4-digit base PIN (default setting: 0000):

 Settings OK System OK Base PIN OK Enter the current system

PIN OK Enter the new system PIN Save

Displaying the base version

Displaying information on the base hardware and software (Firmware, EEPROM, Hardware).

 Settings OK System OK Base Version OK

Restoring base to default settings

 Settings OK System OK Base Reset OK Confirm with Ye s

Date and time

Settings in the Web interface

Date and time

The date and time must be set so that the correct date and time can be assigned to incoming calls and the alarm clock can be used. Date and time are synchronised between the handset and base.

The address of a time server on the internet is stored on your phone. The date and time are taken from this time server provided that the phone is connected to the Internet and synchronisation with the time server is activated. Manual settings are overwritten in this case.

 Settings System Date & Time

24h Time Format:

Time Zone: Use time from network: The address of a time server on the internet or on the local network is

Time server: Shows the URL or IP address of the time server if Use time from

Last synchronisation with time server: Date and time of the last synchronisation.

Date:Current date Time:Current time

Save the settings:

 Set the desired time format with the switch

= 24-hour time format, e.g. 10:00, 18:00 = 12-hour time format, e.g. 10:00 AM, 06:00 PM

 Select the time zone in which the phone is operated

stored on your phone. By default, the date and time are taken from this time server provided that the phone is connected to the network and synchronisation with the time server is activated ( = activated).

The time of the last synchronisation, current date and time are displayed in the web interface.

Setting the time manually:

 Deactivate the function with the switch ( = deactivated)  Setting the date and time manually

network is activated. Default setting: pool.ntp.org or the address of the router if this is set

as the time server. If another time server is being used on your network, enter this here.

 Save

Making/receiving calls

Managing telephony devices

Telephony devices are DECT handsets or DECT repeaters.

 Settings Te le p ho ny Phone devices ... the areas DECT handsets and DECT

Repeater display the registered telephony devices with the following information:

Name Internal name of the device. The name of your own device is set up during

Internal No. Internal number of the device Outgoing No. Number for outgoing calls Incoming No. Number(s) for incoming calls Firmware Version of the firmware currently installed on the device, if known

Add device:

 Add select device type ( DECT handset) . . . the corresponding wizard is started.

The other configuration depends on the selected device type. The device wizard conducts all other steps. Follow the instructions displayed.

Edit device: Delete device:

commissioning and displayed in the header row of the idle display.

 click next to the entry  next to the entry, click confirm prompt with Ye s

Set Message configuration (MWI)

(MWI = Message Waiting Indi cator) If the function is activated, the message key flashes when a new voice message is received.

Define for which answering machine new incoming voice messages are signalled via the message key. You configure this setting for DECT handsets. Only one answering machine can be configured for MWI at a time.

 Settings Te le p ho ny Phone devices next to the entry for a DECT handset,

click ... under Message configuration (MWI), the local and network answering machines

set up are listed

 If necessary, select a different answering machine or No selection ( = selected)

Setting the default phone device

The default phone device is used when you initiate a call from the web user interface, e.g. the overview page, from the directory or from the call list.

 Settings Te le p ho ny Advanced settings Default telephony device Select

the required device ( = selected)

Setting up connections

So that you can make calls, you need at least one VoIP account (connection) for internet telephony: This can be provided via a provider or a PABX. You will receive access data for registration (username, login name, password etc.).

Each telephony device must be assigned at least one connection. Devices can have different connections for incoming and outgoing calls.

Displaying connections

 Settings Te le p ho ny Connections . . . the connections already set up are listed

with the following information:

Name Name of the connection; the name of the connection is set when

Provider Telephone provider providing the connection Phone numbers Telephone numbers available for the connection Status Status of the connection (Registered/Not registered) Activation / = the connection is deactivated/activated

The status of registration is updated dynamically. If all the data has been entered correctly, it will take about three to ten seconds for a

line to show as Registered.

setting up the connection and can be changed.

If you do not need a connection temporarily, you can deactivate it.

Adding a new connection

Gigaset provides provider profiles for setting up VoIP connections in which the basic parameters are set appropriately for a provider. All you have to do is enter the access data. If there is no profile for your provider, configure it manually.

To set up connections, use the wizard SIP Connection.

You need access data from an IP telephony provider (username, login name, password etc.).

 Wizards SIP Connection

or:

 Settings Te l ep h on y Connections Add

The wizard takes you step by step through all necessary configuration steps.

Editing/deleting connections

 Settings Te le p ho ny Connections . . . the set up connections are listed

Edit connection: Delete connection:

 next to the entry, click make changes Save  next to the entry, click confirm with Ok

System

Country

The country is preset using the system settings. The selection is used for country-specific settings. If you are operating the device in another country, change the preset.

 Settings System Country select the required country Save

Updating the firmware

If there is new firmware available for the phone, you will receive a message: On the web interface: in the widget System status on the overview screen

On the web interface

 Settings System Update & Restore Firmware update

Run firmware update automatically

If the Automatic firmware update option is activated, a firmware update is run automatically when there is new firmware available.

 Automatic firmware update activate/deactivate with switch ( = activated)

Run firmware update manually

The currently installed firmware version is displayed.

 Click Check . . . a check is performed for more up-to-date firmware

If there is new firmware: download and install firmware update

Update firmware with file

You need a firmware file.

 Drag the file from the file system into the Upload file section

 Click Browse file select firmware file from the file system Upload ... the file is

or:

loaded to the phone Update . . . the update is started

The firmware update can take several minutes. The phone cannot be used during the procedure. When the update is complete, the phone goes into idle status.

System

Saving and restoring settings

Saving data from the telephone to the PC and restoring it back to the telephone if necessary.

On the web interface

 Settings System Update & Restore Save & Restore

Saving and restoring device settings:

Save:

Restore:

 click Download se lec t sav e loc ati on in the file syst em Save ... the informa-

tion is stored as a ZIP file Default setting for file name: settings.zip

 drag the saved ZIP file from the file system into the section next to Restore

settings

 Browse file select the ZIP file in the file system Open

or:

After a successful restore operation, the system restarts. You are logged off from the system.

Restarting the system

 Settings System Reboot & Reset click Reboot confirm prompt with

Reboot . . . the telephone is restarted and will be temporarily unavailable for use

Once the process is complete, the login screen is displayed again, the telephone is in idle status.

Restoring the phone to default settings

 Settings System Reboot & Reset click Reset confirm prompt with Reset . . .

all settings are reset

Making/receiving calls

Advanced settings

Making/receiving calls

Area and country codes

When making landline calls, you may also need to dial the area code for local calls (depending on the provider). Specify that the area code is automatically preselected for all VoIP calls in the same local area and also for national long-distance calls. This means that the area code is set before all numbers that do not begin with 0 – even when dialling numbers from the directory and from other lists.

On the web interface

 Settings Te le p ho ny Number handling Area codes  From the selection list, select the country where the phone is being used . . . the international

and national area code is then entered in the Prefix and Area Code fields

International

Prefix Prefix for the international dialling code. Value: max. 4 digits, 0-9 Area Code International dialling code. Value: max. 4 digits, 0-9

Example "United Kingdom" Prefix = 00, Area Code =44

National

Prefix Prefix for the area code. Value: max. 4 digits, 0-9. These digits are prefixed to the

National Area code for your location (depending on country/provider).

Example "London" Prefix =0, Area Code = 207

Save settings: Save

area code for national long distance calls.

Value: max. 8 digits, 0-9

Making/receiving calls

Access code

If you operate the telephone on a PABX, you may have to dial an access code for external calls (e.g. "0"). If you save the dialling code in the configuration, it is automatically prefixed with each external call. The setting applies to all registered telephony devices.

On the web interface

 Settings Te le p ho ny Dialing plans Number handling Access code

Enter the access code: Activate function: Identify internal

numbers:

Save the settings:

 Enter the access code set on the PABX  Activate function with switch ( = activated)  Select the number of digits used for internal numbers from the

Length of internal numbers menu

The access code is only prefixed if the number entered contains more digits.

 Save

Dialling rules

You can use dialling rules to specify which connection should always be used to dial specific phone numbers.

Manage dialling rules

On the web interface

 Settings Te le p ho ny Dialing plans . . . the existing dialling rules are listed by

number

Filtering a list:

 Enter filter criteria in the Filter by number or comment text field

By number: Enter the start digits of the numbers

By comment: Enter letters occurring in a comment

 click . . . only the matching entries are displayed

Edit dialling rule:

 next to the entry, click change name Save

Delete dialling rule:

 next to the entry, click confirm with Ok

Making/receiving calls

Create a new dialling rule

On the web interface

 Settings Te le p ho ny Dialing plans Add enter number define whether

the number is to be prefixed with the area code ( = activated) select connection via

which the number is to be dialled activate dialling rule with switch ( = activated)

enter description for the dialling rule Save . . . the dialling rule is entered in the list

Activate/deactivate the dialling rule

On the web interface

 Settings Te le ph on y Dialing plans next to the entry, click activate/deac-

tivate dialling rule with switch ( = activated) Save

Setting STUN server

Once you have downloaded the profile of your VoIP provider from the Gigaset configuration server, the settings for STUN are already initialised (STUN = Session Traversal Utilities for NAT). The STUN server you set here is used as an alternative or as a fallback for the system.

The phone can determine its public address using STUN. The phone needs this address to receive caller voice data.

If your telephone is connected to a router with NAT (Network Address Translation) and/or a firewall, it might still be the case that a few settings in this area need configuring for your phone to be accessible (i.e. addressable) from the Internet. NAT hides the IP addresses of nodes in the LAN behind the shared, public IP address of the router.

On the web interface

 Settings Te le p ho ny Advanced settings STUN server

Activate STUN

STUN server address

Save the settings:

 Activate/deactivate function with the switch ( = activated)  Enter the (fully-qualified) DNS name or the IP address of the STUN

server on the internet followed by the port number (e.g. publicstun:3478)

 Save

The STUN server is set up system-wide. To enable use for an external VoIP connection, the ICE support function must be activated for the connection. This happens automatically for connections that are set up via provider profile. Contact your SIP provider as required for more information on setting up a STUN server.

Audio

Voice quality

The voice quality of VoIP calls is mainly dependent on the codec used for the transmission and the available bandwidth of the network connection. A "better" codec (better voice quality) requires more data to be transferred, i.e. it requires a network connection with a larger bandwidth.

You can change the sound quality by selecting the voice codecs your phone should use, and specifying the order in which the codecs are suggested when a VoIP connection is established. The codec actually used is negotiated between the transmitter and the receiver when establishing a connection.

Two quality levels with default settings are offered: one optimised for low bandwidths and one optimised for high bandwidths. You can change the assigned codecs or compile your own codec preference.

On the web interface

 Settings Te le p ho ny Audio Voice quality . . . the connections set up are

displayed with quality level and codecs used next to the entry, click

 Select quality levels with the buttons (High bandwidth / Low bandwidth / Own codec pref-

erence) . . . the button for the selected quality level is shown in orange, the codecs used are

shown according to the selection in the lists Selected codecs and Available codecs

Selected codecs contains the codecs assigned to the quality level Available codecs contains the codecs available on the phone but not assigned to the

quality level

Remove codec:

Add codec:

Change sequence of the codecs:

Save the settings:

 next to the entry, click . . . the codec is moved from the Selected

codecs list to the Available codecs list

 next to the entry, click . . . the codec is moved from the

Available codecs list to the Selected codecs list

 move an entry in the list Selected codecs up or down

 Save

Provisioning

Selecting a ringtone

Tones, e.g. dialling tone, ringback tone, busy tone or call waiting tone, vary from one country or region to another. By default the selection is made depending on the country set. This setting can be changed.

The country is set for the system using the setup wizard and can be changed in the Settings – System – Country menu.

The setting for Ton e se lecti on has no effect on the country set for the system.

On the web interface

 Settings Te le p ho ny Audio Ton e se lection from the selection menu To ne

scheme select the country with the ringtone scheme you want to use

When entering a number for call preparation, a dialling tone is emitted by default.

Provisioning

The Gigaset provisioning server provides software updates, voice files and device settings via provider profiles. Default server address: http://profile.gigaset.net/device/%DVID/

The system can be adapted to company-specific requirements by importing an individual provisioning profile. Functions can be added or removed.

For this, a separate provisioning server with an individual provisioning profile must be set up. Information on this wiki.gigaset.com

On the web interface

 Settings System Provisioning in the field Data Server (URL) enter the

complete URL of the provisioning server

Start provisioning: click Start

Importing an incorrect provisioning profile may render the phone unusable.

The provisioning profile is used by the Gigaset provisioning server by default. If you reset the phone to the default settings, this profile will be restored

VoIP profile

When setting up connections, you can choose from various provider profiles where the provider-specific settings are preset.

Make sure that the profiles are updated automatically if anything changes in the settings.

On the web interface

 Settings System VoIP profile activate/deactivate function with the switch

( = activated)

Network

Local network (LAN)

The telephone is automatically integrated into the local network by default. You connect the telephone to the network (e.g. via a router), the IP address is assigned automatically and the other network settings are transferred over.

If you need a different configuration for your network, do it manually.

On the web interface

 Settings Network LAN LAN interface

Setting the network configuration manually

IP address type  Select Static IP address

Subnet mask

Standard gateway

Preferred DNS server

Alternative DNS server Optional (only on the web interface):

 Enter the required IP address

It must be in the valid address range of the standard gateway and the subnet mask used.

 Enter subnet mask used in the network

The subnet mask specifies how many parts of the IP address are used for addressing the telephone and how many for the network.

 Enter the IP address of the standard gateway

This is usually a router or switch in the network.

 Enter the IP address of the DNS server used on the network

The DNS server assigns device names to IP addresses.

 Enter the IP address of a second DNS server used on the network

Network

VLAN

VLAN (Virtual Local Area Network) divide a physical network into multiple virtual networks. Enable VLAN if your phone is on a local network divided into virtual subnets. In a "tagged" VLAN, data packets are assigned to individual subnets with tags that consist of, among other things, a VLAN identifier and the VLAN priority. The VLAN password identifies the subnet. The VLAN priority permits the prioritisation of various data, e.g. the preferred transport of voice data.

In the phone configuration, save the VLAN identifier and VLAN priority of your network. Your VLAN provider will supply you with this data.

On the web interface

 Settings Network LAN VLAN VLAN tagging activate/deactivate (LAN acti-

vated; No =deactivated)

Other settings

VLAN identifier (LAN) ID of the virtual network of the LAN interface;

VLAN Priority (LAN) VLAN priority of the virtual network of the LAN interface;

Save settings: Save

If you enter values in the VLAN configuration that do not match your local network, the device and the web user interface can no longer be reached. In this case, reset the device to factory settings.

permissible values: 0 – 4094

permissible values: 0 – 7

Activate/deactivate Link Layer Discovery Protocol

The Link Layer Discovery Protocol (LLDP) allows devices from different providers to exchange information with directly connected neighbouring devices, for example for troubleshooting or network management. Activate LLDP if you have devices from different providers on your network.

On the web interface

 Settings Network LAN Link Layer Discovery Protocol (LLDP) activate/deac-

tivate with switch ( = activated) enter value for Packet intervals (interval in which

LLDP packages are transferred) (preset: 60 sec.)

Network

Quality of Service (QoS)

The sound quality depends on the priority of the voice data on the network. The VoIP data packets are prioritised using the QoS protocol DiffServ (Differentiated Services). DiffServ defines a number of classes for the quality of service and, within these classes, various priority levels for which specific prioritisation procedures are defined.

You can specify different QoS values for SIP and RTP packets. SIP packages contain the signalling data, whereas the RTP (Real-time Transport Protocol) is used for the voice data transmission.

On the web interface

 Settings Network LAN Quality of Service (QoS) in the fields SIP ToS / Diff-

Serv and RTP ToS/DiffServ, enter the required QoS values (value range: 0 to 63)

Common values for VoIP (default setting):

SIP 34 High service class for fast switching of the data flow (accelerated process) RTP 46 Highest service class for fast forwarding of data packets (accelerated forwarding)

Do not change these values without first contacting your network operator. A higher value does not necessarily mean a higher priority. The value determines the service class, not the priority. The prioritisation procedure used in each case meets the requirements of this class and is not necessarily suitable for transferring voice data.

Network security

Setting up HTTP authentication

HTTP authentication authorises a user to access the telephone's web interface by entering a user name and password.

On the web interface

 Settings Network Security HTTP authentication enter HTTP Digest -

Username enter HTTP Digest - Password Save

Manage certificates

The phone supports the establishment of secure (encrypted) data connections on the internet with the TLS security protocol (Transport Layer Security). With TLS, the client (the telephone) uses certificates to identify the server. The electronic identity of communication partners is certified with the help of the certificates. These certificates must be stored on the phone.

There are server and client certificates. The operator of a website is authenticated by the client with server certificates. The client identifies itself as authorised to access the website of a server with a client certificate.

Network

Server certificates

On the web interface

 Settings Network Security Certificates . . . the currently installed certificates

are listed

Type: C A The certificate is confirmed by a trusted body (Certificate Authority or Certifi-

Type: I nvalid The certificate is confirmed by a trusted body.

Show detailed information on the certificate:

cation Authority).

 next to the name of the certificate, click Details

Delete certificate:

 next to the name of the certificate, click Remove

Load new certificate

 Drag the certificate file from your computer's file system into the area next to File upload

 Browse file select the certificate file from the file system File upload

or:

If you have uploaded additional certificates, the storage location used is shown next to Memory

usage.

Client certificates

You need a private key file in addition to the certificate file for a client certificate.

On the web interface

 Settings Network Security Client certificate . . . the currently installed certif-

icates are listed Upload Client Certificate as described above

Upload private key:

 Drag the private key file from your computer's file system into the area next to File upload

or:

 Browse file select private key file from the file system File upload

If the private key is protected with a password, it is displayed and can be changed if necessary.

Network

HTTP server

Configure access to the web interface of the phone.

On the web interface

 Settings Network Advanced settings HTTP server Configure settings

HTTP connection type How access to the web interface can be provided:

HTTPS: only via a secure connection HTTP: only via an unsecured connection

HTTP + HTTPS: both are possible HTTP port Port used to establish the connection with HTTP (preset: 80) HTTPS port Port used to establish the connection with HTTPS (preset: 443) Automatic logout Period after which a user is automatically logged out of the web user

Device name in network

Save the settings:

interface if no entries are made

Name of the phone as used on the network; this name may differ from

the name of the phone set in the device settings

 Save

HTTP proxy server

If the connection to the network is established via a proxy, enter the data here.

On the web interface

 Settings Network Advanced settings HTTP proxy server Configure

settings

Proxy server address IP address of the HTTP proxy server Proxy server port Port via which the connection to the HTTP proxy is established

Save the settings:

 Save

System information

Status information and diagnostics

System information

Show information on the configuration and status of the system.

On the web interface

 Settings Service System status IP configuration

Device name in the network

LAN MAC address Hardware address of the LAN interface, 12 digits. LAN IP address If the phone is connected via LAN:

RFPI Radio Fixed Part Identity of the base station. The RFPI is the unique

MAC ID Consists of the 12-digit MAC address and a 4-digit code.

LAN port Technical specifications of the LAN connection, e.g. 100 MBit full

 Settings Service System status Software

Firmwa re Version Firmware currently installed on the phone Firmwa re Variant Firmware variant, normally: Gigaset IP BASE Startups Number of start processes relative to the total operating time Reboots Number of start processes initiated with the Reboot function Tota l oper ating time Total operating time of the device since commissioning Operating time Operating time since the last system start

Device name of the phone on the local network. This may vary from the internal name of the phone shown on the display.

The phone's IP address on the local network

identification of the DECT interface.

Programmed by the manufacturer and makes the device uniquely identifiable for certain services, suchas redirect (URL forwarding) or licensing.

duplex

 Settings Service System status Date & Time

Time Current time Date Current date Time server URL of the time server used Last synchronisation Time of the last synchronisation of date and time with the time

server

 Settings Service System status Connection status

Name of the connections set up

Registration status of the connection with the provider: Registered / Not registered

 Settings Service System status Device status

Name of the set up telephony devices

Registration status of the device:

Registered / Not registered

Tools for diagnostics

System logs

Uploading phone system logs to PC

During operation, the phone saves information on selected phone processes (events, configuration changes, errors) in system logs (SysLog). You can upload these to a PC for further use by service personnel.

On the web interface

 Settings Service Diagnostics Download all logs click Save to PC select

save location in the file system Save . . . the information is stored as a ZIP file Default setting for file name: diagnostic_data_homeip_<timestamp>.zip

System logging with setting Remote Syslog

The information collected in the system logs can be sent to a SysLog server. When the function is enabled, the system logs are continuously transmitted to the SysLog server.

On the web interface

 Settings Service Diagnostics System logging Activate/deactivate Remote

SysLog with the switch ( = activated) enter the complete URL of the SysLog server followed by the port number in the text field (e.g. www.mysyslogserver.net:514) Save

System logs may also contain personal data, suchas the IP address.

Support

PCAP log files

PCAP (Packet Capture) is a program that allows you to record system activities over a certain period of time for diagnostic purposes.

In the case of unencrypted SIP lines, the voice data may also be present in the PCAP records.

On the web interface

 Settings Service Diagnostics PCAP logging

To start a recording: To e nd a re cor din g: To save a recording:

 click Start  click Stop  Download select save location in the file system Save ...

the information is stored as a ZIP file Default setting for file name:

pcap_normal_homeip_<timestamp>_decrypted.zip

Automatic restart

To limit the size of the system logs, you can regularly initiate an automatic restart. The system logs are then reset. When restarting, the old logs are archived up to a certain size/number.

On the web interface

 Settings Service Diagnostics Reboot activate/deactivate automatic

restart with switch ( = activated) select day ( = selected) use buttons and to set the time Save

Support

The Support screen contains important links, information on the software licences used as well as data protection.

On the web interface

 Settings Service Support

Links to the Gigaset Service Portal, to the user guides and to the Wiki:

 Customer support

Show Open Source licences used in the software:

 Software licenses

Show information on data protection:

 Data protection and Information security

Customer Service & Assistance

Appendix

Customer Service & Assistance

Do you have any questions? As a Gigaset customer, you can find help quickly in this User Manual and in the service section of our Gigaset online portal www.gigaset.com/service

In our constantly updated online service you can find:

• Extensive information about our products

• FAQ compilations

• Keyword search to help find topics quickly

• Compatibility database: Find out which base stations and handsets can be combined.

• Product comparison: Compare the features of several products with each other.

• Downloads for user manuals and current software updates

• E-mail contact form for customer service

In order to contact our customer service via email, please use the email contact form from our Gigaset online portal after selecting your home country.

Our representatives are also available on the telephone hotlines for consultation.

Customer Service & Assistance

Australia- - - - - - - - - - - - - - - - - - - +61 1300 780 878 Austria - - - - - - - - - - - - - - - - - - - - - -0043 1 311 3046 Bahrain - - - - - - - - - - - - - - - - - - - - - - - -31 73 11 173 Belgium - - - - - - - - - - - - - - - - - - - - - - - - 07815 6679 Bosnia Herzegovina - - - - - - - - - - - - - - - 033 276 649 Brazil Grandes Capitais e Regiões Metropolitanas:

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4003 3020

- - - - - - - - - - - - - - - - - - (Preço de uma ligação local)

Demais localidades:

- - - - - - - - - - - - - - - - - - - - - - - - - - - - 0800 888 3020

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -(Gratuito) Bulgaria - - - - - - - - - - - - - - - - - - - - - +359 2 9710666 Canada - - - - - - - - - - - - - - - - - - - - - 1-866 247-8758 China - - - - - - - - - - - - 0 21 400 670 6007 (RMB 0.11) Croatia - - - - - - - - - - - - - - - - - - - - - - - - 01 / 2456 555 Czech Republic - - - - - - - - - - - - - - - - - - 233 032 727 Denmark - - - - - - - - - - - - - - - - - - - - - +45 43682003 Finlan d- - - - - - - - - - - - - - - - - - -+358 (0)9725 19734 France - - - - - - - - - - - - - - - - - - - - - - (0)1 57 32 45 22 Germany - - - - - - - - - - - - - - - - - - - - 02871 / 912 912 Greece - - - - - - - - - - - - - - - - - - - - +30 2111 98 1778 Hong Kong - - - - - - - - - - - - - - - - - - - - - - 2763 0203

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2389 7285 Hungary- - - - - - - - - - - - - - - - - - - - - - 06(1)267-2109 India - - - - - - - - - - - - - - - - - - - - - Please refer to your

- - - - - - - - - - - - - - - - - - - - - - - - - local warranty card Indonesia- - - - - - - - - - - - - - - - - - - -(62-21) 5673813

- - - - - - - - - - - - - - - - - - - - - - - - -(62-21) 888856000

Ireland - - - - - - - - - - - - - - - - - - - - - - - - 0818 200 033 Italy - - - - - - - - - - - - - - - - - - - - - - - - - 02.600.630.45

(Il numero è di tipo “urbano nazionale” e può essere chiamato da qualunque operatore di rete fissa o mobile. Il costo della chiamata è inerente al proprio piano tariffario definito con l’operatore telefonico, ad esempio in caso di un contratto con tariffa FLAT, non ci sono costi aggiuntivi per la chiamata a questo numero, in quanto si tratta di un numero urbano nazionale.)

Jordan - - - - - - - - - - - - - - - - - 00962 6 5625460/1/2 Kuwait - - - - - - - - - - - - +965 -22458737/22458738 Lebanon - - - - - - - - - - - - - - - - - - - - - -+9611240259/

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - +9611236110

Luxembourg - - - - - - - - - - - - - - - (+352) 8002 3811 Malaysia - - - - - - - - - - - - - - - - - - - - +603-8076 9696 Malta - - - - - - - - - - - - - - - +39 02360 46111 (0,10 €) Mexico

- - - - - - -01800 999 4442738 (01800 999 GIGASET)

Netherlands - - - - - - - - - - - - - - - - - - - 0900-3333102 New Zealand - - - - - - - - - - - - - - - - - - -0800 780 878 Norway- - - - - - - - - - - - - - - - - - - - - - -+47 2231 0845 Oman - - - - - - - - - - - - - - -+968 70928 Ext. 49/21/75 Polan d - - - - - - - - - - - - - - - - - - - - - - - - -801 140 160 Port ugal - - - - - - - - - - - - - - - - - - (+351) 308 804 760

- - - - - - - - - - - - - - - - - (custo de uma chamada local) Romania- - - - - - - - - - - - - - - - - - - +40 021 204 9190 Russia - - - - - - - - - - - - - - - - - - - - - - - 8-800 333 4956 Serbia - - - - - - - - - - - - - - - - - - - - - - - - -0800 222 111 Singapore- - - - - - - - - - - - - - - - - - - - - - - - 6735 9100 Slovak Republic - - - - - - - - - - - - - - - - -0905 035 305 Slovenija- - - - - - - - - - - - - - - - - - - +386 (1) 5466 511 South Africa - - - - - - - - - - - - - - - - - - - 0800 98 08 42 Sp

ain - - - - - - - - - - - - - - - - - - - - - (+34) 910 920 931 Sweden - - - - - - - - - +45 43682003/+47 2231 0845 Switzerland - - - - - - - - - - - - - - - - - - - - 0848 212 000 Tai wan - - - - - - - - - - - - - - - - - - - - - - - - 02 266 24343 Turk ey- - - - - - - Son kullanıcı için +90 212 888 6346

Bayi için +90 212 888 6347

Ukraine- - - - - - - - - - - - - - - - - - - +380-44-451-71-72 United Arab Emirates - - - - - - - - - - - +971 44504288 United Kingdom- - - - - - - - - - - - - - - - 020 36953111 USA - - - - - - - - - - - - - - - - - - - - - - - - 1-866 247-8758

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -tollfree

Please have your record of purchase ready when calling. After sales service is not offered in countries where our product is not sold by authorised dealers.

For questions about VoIP access, please contact the respective service provider.

Customer Service & Assistance

Warranty document

Unless otherwise specified, the guarantor (hereinafter referred to as "Gigaset Technologies") grants the consumer (customer) a durability warranty under the following conditions (warranty conditions), without prejudice to the consumer's statutory rights relating to defects. The customer's warranty rights are not limited by this warranty. Warranty rights can be asserted free of charge. This warranty represents an obligation on the part of the guarantor in addition to the statutory warranty rights that can be asserted free of charge for defect claims.

Warranty conditions:

• New devices (telephones, smartphones) and their components in which a defect is detected within

24 months from the date of purchase resulting from a manufacturing and/or materials fault will, at the customer's discretion, be exchanged free of charge for a technologically current device or repaired by Gigaset Technologies. This durability warranty applies for 12 months from the date of purchase for parts subject to wear (all moving parts that can be replaced by the customer itself, e.g. spare parts, batteries, keyboards, housing).

• T his war ranty does no t appl y in the event a defec t to dev ices i s attri butabl e to im proper treatm ent and /or

a failure to follow the operating guides.

• This warranty does not cover any services provided by the appointed dealer or by the customer himself

(e.g. installation, configuration, software downloads). Manuals and, where applicable, accompanying software on a separate data carrier are also excluded from the warranty.

• Proof of purchase plus date of purchase are required as evidence of a valid warranty. Warranty claims must

be asserted within two (2) months of the awareness of a warranty event.

• Replaced devices or their components returned to Gigaset Technologies during the course of an exchange

are transferred to the ownership of Gigaset Technologies.

• This warranty applies to new devices acquired within the European Union. These will be exchanged free

of charge for a technologically current device or repaired by Gigaset Technologies. The warrantor is Gigaset Technologies GmbH, Frankenstraße 2, D-46395 Bocholt.

• No further or different claims arising from this manufacturer's warranty will be accepted.

Gigaset Technologies accepts no liability for operational interruptions, loss of profit and loss of data, software additionally installed by the customer or other information. The customer is responsible for safeguarding these. The liability disclaimer does not apply if liability is mandatory, for example under the Product Liability Act, in cases of wilful intent, gross negligence, injury to life, limb and health or breach of material contractual obligations. Claims for damages in respect of breach of material contractual obligations are however limited to foreseeable losses typical for the contract, unless liability is as a result of wilful intent, gross negligence, injury to life, limb and health or under the Product Liability Act.

• Successful assertion of a warranty claim does not extend the term of the warranty.

• Unless there is a warranty event, Gigaset Technologies reserves the right to charge the customer for an

exchange or repair. Gigaset Technologies will inform the customer of this in advance.

• Any change to th e rules governing burden of proof to the detriment of t he customer is not connected with

the above rules.

• Federal German law applies to this warranty, to the exclusion of the United Nations Convention on

Contracts for the International Sale of Goods (CISG). This choice of law does not deprive the consumer of the protection he/she would have been granted under provisions that cannot be derogated from by agreement, according to the law of the country in which he/she has her habitual residence ('favourability principle").

Please contact the warrantor's customer services to redeem and asser t this warranty. You can find the relevant telephone number in our Service Portal at www.gigaset.com/service

Customer Service & Assistance

Manufacturer information

Authorisation

Voice over IP telephony is possible via the LAN interface (IEEE 802.3). Depending on your telecommunication network interface, an additional router/switch could be necessary. For further information please contact your Internet provider.

Country-specific requirements have been taken into consideration. Gigaset Technologies GmbH hereby declares that the following radio equipment types are in compliance with

Directive 2014/53/EU: S30852-S3061-XXXX / S30852-S3038-XXXX / S30852-S3061-XXXX / S30852-S3040-XXXX / S30852-S3051-XXXX / S30852-S3037-XXXX / S30852-S3051-XXXX / S30852-S3037-XXXX / S30852-S3122-XXXX / S30852-S3122-XXXX / S30852-S2870-XXXX / S30852-S3123-XXXX / S30852-S2876-XXXX / S30852-S3124-XXXX / S30852-S2876-XXXX / S30852-S3124-XXXX / S30852-S2876-XXXX / S30852-S3124-XXXX

The full text of the EU declaration of conformity is available at the following internet address: www.gigaset.com/docs

If this product will as well be imported into the UK:

Gigaset Technologies GmbH hereby declares that the following radio equipment types are in compliance with the Radio Equipment Regulations 2017: S30852-S3061-XXXX / S30852-S3038-XXXX / S30852-S3061-XXXX / S30852-S3040-XXXX / S30852-S3051-XXXX / S30852-S3037-XXXX / S30852-S3051-XXXX / S30852-S3037-XXXX / S30852-S3122-XXXX / S30852-S3122-XXXX / S30852-S2870-XXXX / S30852-S3123-XXXX / S30852-S2876-XXXX / S30852-S3124-XXXX / S30852-S2876-XXXX / S30852-S3124-XXXX / S30852-S2876-XXXX / S30852-S3124-XXXX

The full text of the UK declaration of conformity is available at the following internet address: www.gigaset.com/docs

This declaration could also be available in the "International Declarations of Conformity" or "European Declarations of Conformity" files.

Therefore please check all of these files.

The information on the compliance of our products with the UK Product Security and Telecommunications Infrastructure (PSTI) Act 2022 is available at the following internet address:

www.gigaset.com/PSTI

Data protection

We at Gigaset take the protection of our customers’ data very seriously. It is precisely for this reason that we are ensuring all our products feature "Privacy by Design" as standard. All information we collec t is used to make our products as good as possible. In the process, we ensure your details are protected and only used for the purposes of making available to you a product or service. We know which path your data takes through the company and ensure this happens in line with data protection specifications in a secure and protected manner.

The full text of the privacy policy is available from: www.gigaset.com/privacy-policy

Customer Service & Assistance

Environment

Environmental management system

Further information on environmentally friendly products and processes is available on the Internet at www.gigaset.com

ISO 9001 (Quality): Certified since 17/02/1994 by TÜV SÜD Management Service GmbH.

Gigaset Technologies GmbH is certified pursuant to the international standards ISO 14001 and ISO 9001.

ISO 14001 (Environment): Certified since September 2007 by TÜV SÜD Management Service GmbH.

Disposal

All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.

negative consequences for the environment and human health. It is a precondition for reuse and recycling of used electrical and electronic equipment.

For more detailed information about disposal of your old appliance, please contact your local council refuse centre or the original supplier of the product.

This crossed-out wheeled bin symbol on the product means the product is covered by the European Directive 2012/19/EU.

UK: The Waste Electrical and Electronic Equipment Regulations 2013. The correct disposal and separate collection of your old appliance will help prevent potential

Care

Wipe the device with a damp cloth or an antistatic cloth. Do not use solvents or microfibre cloths. Never use a dry cloth; this can cause static.

In rare cases, contact with chemical substances can cause changes to the device’s exterior. Due to the wide variety of chemical products available on the market, it was not possible to test all substances.

Impairments in high-gloss finishes can be carefully removed using display polishes for mobile phones.

Contact with liquid

If the device comes into contact with liquid: 1 Unplug all cables from the device. 2 Allow the liquid to drain from the device. 3Pat all parts dry. 4 Place the device in a dry, warm place for at least 72 hours (not in a m icrowave, oven etc.) with the keypad

facing down (if applicable).

5 Do not switch on the device again until it is completely dry.

When it has fully dried out, you will normally be able to use it again.

Technical data

Batteries

Technology: 2 x AAA NiMH Volt age: 1.2 V Capacity: 750 mAh

Handset operating times/charging times

The operating time of your Gigaset depends on the capacity of the battery, its age and the way it is used. (All times are maximums).

Standby time (hours) 320 / 190 *

Talktime (hours) 17

Operating time for 1.5 h of calls per day (hours) 160 / 115*

Charging time in charging cradle (hours) 8

*Function No R adiation switched off / function No Radiation switched on, without display backlight in idle status

Power consumption of the handset in the charging cradle

When charging: approx. 1.50 W To maintain the charge status: approx. 0.50 W

Base station power consumption

In standby mode approx. 2.0 W Max. power consumption approx. 5.0 W

General technical data

1 x LAN RJ45 10/100/1000 auto MDI/ MDIX

Supply voltage See power adapter name plate

Environmental conditions for operation +5°C to +45°C; 20% to 75% relative humidity

DECT

CATiq 1.0, CATiq 2.0, CATiq 2.1 and CATiq 3.0 (software update over the air)

No. of channels 60 duplex channels

Radio frequency range 1880-1900 MHz

Speech coding G.722, G.729, G.711 alaw, G.711 ulaw

Transmission power 10 mW average power per channel, 250 mW pulse power

Range up to 50 m indoors, up to 300 m outdoors

supported

Handset power adapter

Manufacturer Salom Electric (Xiamen) Co. Ltd.

Commercial register: 91350200612003878C 31 Building, Huli Industrial District, Xiamen, Fujiam361006, P.R. China

Salcomp (Shenzen) Co. Ltd. Commercial register: 91440300618932635P Salcomp Road, Furond Industrial Area, Xinqiao, Shajing, Baoan District, Shenzen 518125 China

Model ID C705 (EU variant)

Input voltage 230 V Input alternating current frequency 50 Hz Output voltage 4 V Output current 0.15 A Output power 0.6 W Average efficiency during use > 46 % Efficiency at low load (10%) Not relevant - only for output power > 10 W Power consumption at zero load < 0.1 W

C710 (UK variant)

Power adapter base

Manufacturer Salom Electric (Xiamen) Co. Ltd.

Model ID C706 / C745 Input voltage 230 V Input alternating current frequency 50 Hz Output voltage 12 V Output current 1 A Output power 12 W Average efficiency during use > 83% Efficiency at low load (10%) > 60% Power consumption at zero load < 0.10 W

Commercial register 91350200612003878C 31 Building, Huli Industrial District, Xiamen, Fujian 361006, P.R. China LEADER ELECTRONICS Commercial register 913211007039359372 8F, No.138 Ln. 235 Baoqio Rd. Xindian Dist. New Taipei City 23145, Taiwan

Technical data

Character charts

1) Space

2) Line break

1x 2x 3x 4x 5x 6x 7x 8x 9x 10x

1 abc2дбавгз def 3лйик gh i4ïíìî

jkl5

mno6цсутфх

pqr s7ß tuv8üúùû

wxy z 9 ÿ ýæøå

.,?! 0

Character charts

The character set used on the handset is dependent on the language set.

Entering letters/characters

Press the relevant key several times. Briefly press the Hash key to swi tch from mode "Abc" to "123", from "123" to "abc" and from "abc" to

"Ab c".

Press and hold the hash key . . . The available characters of the key are offered for selection one after

the other

Standard characters

Press the relevant key several times.

Icons

Icons in the status bar

Icon Meaning

Signal strength, depending on the number of bars 1 – 100 % (for No Radiation off) white: Maximum Range on; green Maximum Range off

red: no connection to the base (for No Radiation off)

white: Maximum Range on; green: Maximum Range off (for No Radiation on)

Battery charge status, depending on the bar length 0 – 100 % white: over 11% ; red: below 11%; flashes red: Battery almost empty (approx. 5 minutes of talk-

time left)

Battery is charging (current charge status): 0 % - 100 %

Ringtone deactivated

"Beep" ringtone activated

Keypad lock activated

Icons of the display keys

Icon Meaning

Open redial list

Delete text

Open directory

Copy number to directory

Icons

Display icons to indicate ...

Icon Meaning

External call

Internal call

Establishing a connection (outgoing call)

Connection established

Connection ended / not possible to establish a connection

Reminder call for appointment

Reminder for anniversary

Alarm

Countdown timer

Other display icons

Icon Meaning

Missed calls

Missed appointments

New voice messages

Alarm activated, display with wake-up time

Timer switched on, display with countdown

Baby monitor activated

Action complete (green)

Action failed (red)

Information

(Security) prompt

Please wait ...

Menu overview

Handset

Open main menu: in idle status, press or

Alarm Clock

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 52

Menu overview

Call Lists

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

p. 33

Voice Mail

Play Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 47

Network Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 47

Select Services

Call Divert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .p.32

Additional Features

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 49

Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 51

Baby Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .p.53

One Touch Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 24

Missed Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 50

Settings

Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.63

Audio Settings Handset Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 64

Acoustic Profiles Earpiece Profiles p. 64

Handsfree Profiles p. 64

Advisory Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 65

Ringtones (Handset) Volume p. 65

Melodies p. 65

Time Control p. 26

Anon. Calls Silent p. 26

Display Screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 66

Large Font . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 66

Colour Schemes . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 66

Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 66

Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 63

Menu overview

Registration Register Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 59

Basic Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 59

De-register Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 60

Select Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 60

Telephony Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 67

Area Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 67

Blocklist Blocked Numbers p. 56

Protection Mode p. 56

Dynamic List p. 57

Connections Connection Name p. 67

Assigned Handsets p. 67

Diagnostic System p. 68

Line p. 68

Notifications p. 68

System Handset Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 69

Handset Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 69

Base PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 70

Base Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 70

Base Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 70

ECO DECT Maxi mum Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 61

No Radiation . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 62

100

Gigaset COMFORT520AIPBASE User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Base

Overview

Handset

Symbols in the user guide

Icons

Handset keys

Handset procedures

Procedures for web interface

Safety precautions

Getting started

Package contents

Connecting the telephone

Setting up the handset for use

Connecting the charging cradle

Inserting the batteries

Attaching the belt clip

Charging the batteries

Set display language and country

Registering a handset

Setting up the telephone for use

Getting to know your telephone

Using the telephone

Switching the handset on/off

Locking/unlocking the keypad

Display keys

Control key

Menu navigation

Entering text

Connecting the headset

Quick access to numbers and functions

Assigning numbers to number keys (quick dial)

Assigning the display key / changing assignments

Using the web interface

Starting the web interface

Changing the language

Registration

Logging out

Adapt profile

Overview screen (Dashboard) of the web interface

Information on the system

Calls

Call list

Call divert rules

Wizards

Hardware reset

Making/receiving calls

Calling numbers

Dialling from the directory

Dialling from the redial list

Selecting from a call list

Dialling with quick dial key

One touch call

Entering a dialling pause when dialling

Dialling via the web interface

Accepting a call

Protection against unwanted calls

Switching the ringtone on/off

Time control for external calls

Permitting/preventing call waiting

Protection from anonymous calls

During a call

Changing the volume

Muting

Enable/disable hands-free (if available)

Ending a call

Calling with multiple participants

Accepting/rejecting call waiting

Permitting/preventing call waiting

Consultation calls

Call swapping

Conference call

Making internal calls

Internal consultation

Call diverts

Editing call diverts on the web interface