Gigaset C610IP, C610A IP User Guide

Page 1

Congratulations

By purchasing a Gigaset, you have chosen a brand that is fully committed to sustainability. This product’s packaging is eco-friendly!

To learn more, visit www.gigaset.com.

Page 2

Gigaset C610/610A IP – your perfect companion

... with impressive internal qualities. The large TFT display, user-friendly keypad and clearly laid out menu are very simple to use. Your Gigaset can do a lot more than just make calls:

Ethernet port

Connect your Gigaset to the Internet and your PC via Ethernet. Use your public and private directories on the Internet ( directory on the PC simultaneously.

Directory for 150 vCards – appointments

Save phone numbers and other data to the local directory (¢ page 76). Enter anniversaries in the directory and set reminders (

Use your Gigaset as a PBX

It's easy to configure your Gigaset thanks to the wizards

They help you to configure the VoIP connections for your phone and to assign the receive and send connections to the registered handsets and (for the Gigaset C610A IP) to the integrated answering machines (

Go online with your Gigaset

Use your phone's Info Center and have information specifically provided for the phone from the Internet shown on the display (

¢ page 84). Update the directory on your Gigaset and your

¢ page 82).

¢ page 23).

¢ page 102).

Other practical information

Transfer the directory from an existing Gigaset handset (¢ page 80), use the programmable digit and display keys ( skip back five seconds when listening to answering machine messages to repeat the last sec-

¢ page 112), use your phone to read your e-mail (without a PC).

tion (

Environment

Gigaset Green Home – be environmentally aware when using your phone. For details of our ECO DECT products, visit www.gigaset.com/service

¢ page 140) for quick dial or quick access to important functions,

Page 3

Gigaset C610/610A IP – your perfect companion

For more information about your phone, visit www.gigaset.com/gigaset

After purchasing your Gigaset phone, please register it at

www.gigaset.com/service you request are dealt with even faster!

Have fun using your new phone!

Please note

To change the display language, proceed as follows (¢ page 143):

C610ip or www.gigaset.com/gigasetC610Aip.

– this will ensure any questions you may have or warranty services

¤ Press right on the control key v. ¤ Press left on the control key u to select the

the right display key.

symbol and confirm the selection with

¤ Press the bottom of the control key s three times and confirm with the right display

key.

¤ Press the bottom of the control key suntil the correct language is selected. The press

the right display key.

Page 4

Handset at a glance

07:15 am

INT 1 Feb 14

Calls

Handset at a glance

1 Display in idle status 2 Battery charge status ( 3 Display keys ( 4 Message key (

Access to call and message lists; Flashing: new message or new call

5 End call key, On/Off key

End a call; cancel function; go back one menu level (press briefly); return to idle status (press and hold); handset on/off (press and hold in idle status)

6 Hash key

Keypad lock on/off (press and hold in idle status); toggles between upper/lower case and digits

7 Mute key (

Muting the microphone

8 Microphone 9 Flash key

- Consultation call (flash)

- Insert a dialing pause (press and hold)

10 Star key

Activate/deactivate ringtones (press and hold); with an open connection: switch between pulse dialing/tone dialing (press briefly); text input: open table of special characters

11 Connection socket for headset jack

(

¢page 38)

12 Key 1

Dial answering machine (C610A IP only)/ Network mailbox (press and hold)

13 Talk k ey

Flashing: incoming call; accept call; open connection list (press and hold;

¢page 42)

¢page 61)

¢page 37)

¢page 74)

¢page 51);

14 Speaker key

Switch between earpiece and speakerphone

mode 15 Control key ( 16 Signal strength (

Green: Eco Mode (¢page 127) activated

¢page 41)

¢page 37)

Page 5

Display icons

Signalling

External call (¢ page 55)

ØåÚ ØþÚ

Internal call (¢page 136)

Answering machine is recording (

¢ page 112)

8:00 am

07:15 am

INT 1 Feb 14

™



02 10 09 08

Calls

ØðÚ

Anniversary (¢ page 83)

ØìÚ

Alarm clock (¢ page 128)

Signal strength i(¢ page 127)

Ringtone switched off (

¢ page 149)

Battery charging (¢ page 37) Battery charge status (¢ page 37)

Alarm clock switched on and wake-up time set

(¢page 128) Current time (¢page 38) Current day and month (¢page 38) Name of the handset (¢ page 139)

Number of new messages:

u ÃOn the answering machine/network mailbox

(

¢ page 72)

u ™In the missed calls list (¢ page 74) u ¾In the e-mail list (¢ page 98) u  In the missed alarms list (¢ page 75)

Display icons

The following icons are displayed dependent on the settings and the operating status of your telephone:

Page 6

The base at a glance

Base key

1 Paging key

Lights up: LAN connection active (phone is connected to router) Flashes: Data transfer to LAN connection Press briefly: start paging, display IP address on handset Press and hold: set base to registration mode

Page 7

Contents

Gigaset C610/610A IP – your perfect companion . . . . . . . . . . . . . . . . . . . . 1

Handset at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Display icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

The base at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Checking the package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Setting up the handset for use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Installing the base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Connecting the base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Setting up the phone – installation wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Date/time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Connecting the headset to the handset (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Attaching the belt clip (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Proceeding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Using the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Control key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Display keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Keys on the keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Correcting incorrect entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Menu guidance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Activating/deactivating the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Activating/deactivating the keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Understanding the operating steps in the user guide . . . . . . . . . . . . . . . . . . . . . . . . . 45

Menu tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Making an external call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Accepting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Calling Line Identification (Caller ID) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Notes on calling line display (Caller ID) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

VoIP telephony via Gigaset.net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Gigaset HDSP – telephony with brilliant sound quality . . . . . . . . . . . . . . . . . . . . . . . . 60

Activating/deactivating speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Muting the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Making calls using network services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Configuring general settings for all calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Configuring settings for the next call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Configuring settings during an external call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Functions after a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Page 8

Contents

Using lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Redial list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Answering machine list (Gigaset C610A IP only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Opening lists with the message key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Missed alarms list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Using directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Local handset directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Using online directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Using the private net directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Using the Gigaset.net directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Making cost-effective calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Defining dialing plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Linking a number with a call-by-call number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Displaying the call duration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

E-mail notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Opening the incoming e-mail list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Viewing the message header and text of an e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Viewing e-mail sender's address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Deleting e-mail messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Info Center – continuous Internet access from your phone . . . . . . . . 102

Customizing info services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Starting the Info Center, selecting info services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Login for personalized info services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Operating the Info Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Accessing info services using quick dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Displaying information from the Internet as a screensaver . . . . . . . . . . . . . . . . . . . . 111

Operating the Gigaset C610A IP base answering machine . . . . . . . . 112

Operation via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Operating when on the move (remote operation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Using the network mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Activating/deactivating the network mailbox, entering numbers . . . . . . . . . . . . . 123

Configuring a answering machine for quick dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

ECO DECT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Setting the alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Using a handset as a room monitor (Babyphone) . . . . . . . . . . . . . . . . . 129

One Touch Call (toddler call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Page 9

Contents

Connecting/using other handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Registering handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

De-registering handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Searching for a handset, finding the phone's IP address ("Paging") . . . . . . . . . . . . 135

Changing the base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Making internal calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Changing the name of an internal party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Changing the internal number of an internal party . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Setting the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Accessing functions and numbers quickly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Changing the display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Setting the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Activating/deactivating auto answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Changing the speaker/earpiece volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Changing ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Activating/deactivating advisory tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Restoring the handset default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Configuring the system settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Setting the date and time manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Protecting against unauthorized access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Entering your own local area code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Activating/deactivating music on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Setting the base's IP address in LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Configuring VoIP connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Assigning send and receive connections to internal parties . . . . . . . . . . . . . . . . . . . 157

Updating the phone firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Resetting the base to the default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Restarting the base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Checking the base MAC address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Connecting the phone to a PBX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Dialling modes and flash time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Saving an access code (outside line code) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Setting pauses (fixed line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Switching temporarily to tone dialing (DTMF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Configuring the phone via the Web configurator . . . . . . . . . . . . . . . . . 165

Connecting the PC with the telephone's Web configurator . . . . . . . . . . . . . . . . . . . 166

Logging in to/off the Web configurator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Understanding the structure of the Web configurator pages . . . . . . . . . . . . . . . . . 170

Web configurator menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Functions of the Web configurator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Page 10

Contents

Industry Canada Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

FCC / ACTA Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Service (Customer Care) for USA and Canada . . . . . . . . . . . . . . . . . . . . . 194

End-user limited warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Service (Customer Care) for Mexico . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Questions and answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Information on operating Gigaset VoIP telephones with

Network Address Translation (NAT) routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

VoIP status codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Checking service information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Contact with liquid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Writing and editing text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Mounting the base on the wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Mounting the charger on the wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Page 11

Safety precautions

Warning

Read the safety precautions and the user guide before use. Explain their content and the potential hazards associated with using the telephone to your

children.

Use only the power adapter supplied, as indicated on the underside of the base or charger. Use only the cables supplied for fixed line and LAN connection and connect these to the intended port only.

Use only rechargeable batteries that correspond to the specification

¢ page 208). Never use a conventional (non-rechargeable) battery or other battery

(

types as this could result in significant health risks and personal injury. Do not charge the handset in the charger while the headset is connected.

Using your telephone may affect nearby medical equipment. Be aware of the technical conditions in your particular environment, e.g., doctor's surgery. If you use a medical device (e.g., a pacemaker), please contact the device manufacturer. They will be able to advise you regarding the susceptibility of the device to external sources of high frequency energy. Please refer to the "Appendix" chapter for the specifications of this Gigaset product.

Do not hold the rear of the handset to your ear when it is ringing or when speaker mode is activated. Otherwise you risk serious and permanent damage to your hearing.

Your Gigaset is compatible with the majority of digital hearing aids on the market. However, perfect function with all hearing aids cannot be guaranteed.

The handset may cause interference in analog hearing aids (humming or whistling) or cause them to overload. If you require assistance, please contact the hearing aid supplier.

Do not install the base or charger in bathrooms or shower rooms. The base and charger are not splashproof (

¢ page 208).

Do not use your phone in environments with a potential explosion hazard (e.g., paint shops).

Page 12

Safety precautions

If you give your phone to a third party, make sure you also give them the user guide.

Remove faulty bases from use or have them repaired by our Service team, as these could interfere with other wireless services. Disconnect the telephone network connector (TNV circuit connector) before removing the cover.

Please note

u Please note that only terminals that are operated in-house (inside buildings) may be con-

nected to the analog RJ-11 connection.

u Not all of the functions described in this user guide are available in all countries. u The device cannot be used in the event of a power failure. It is also not possible to make

emergency calls (e.g. 911) when there is a power failure."

Page 13

First steps

Checking the package contents

1 Gigaset C610 IP or C610A IP base 2 One power cable for connecting the base to the A/C power outlet 3 One phone cable to connect the base to the analog fixed line (TAE RJ11 6-pole;

flattened cable) 3a or 3b, depending on the country/provider

4 One Ethernet (LAN) cable (Cat 5 with 2 RJ45 modular jacks) for connecting the

base to a router (LAN/Internet) 5 One Gigaset C610H handset 6 Two batteries for the handset (uncharged) 7 One battery cover for the handset 8 One belt clip for the handset 9 One handset charger 10 One power adapter for connecting the charger to the A/C power outlet 11 One quick guide and a CD

Page 14

First steps

Firmware updates

This user guide describes the functions of your phone from firmware version 020 onwards.

Whenever there are new or improved functions for your Gigaset, firmware updates are made available for you to download to your base ( If this results in operational changes for using your phone, a new version of this user guide or the necessary amendments will be published on the Internet at

www.gigaset.com Select the product to open the relevant product page for your base, where you

will find a link to the user guide. To find out what version of firmware is currently loaded,

¢ page 159).

¢ page 206.

Page 15

First steps

¤ Insert the batteries with

the polarity in the correct direction. The polarity is indicated in/on the battery compartment.

¤ First insert the battery

cover at the top 1.

¤ Then press the cover 2

until it clicks into place.

To open the battery cover, for instance to change the batteries:

¤ Insert a coin into the cavity

on the casing, then pull the battery cover in an upward direction.

Setting up the handset for use

The display is protected by a plastic film.

Please remove the protective film!

Inserting the batteries and closing the battery cover

Use only rechargeable batteries (¢ page 208) recommended by Gigaset Communications GmbH i.e., never use a conventional (non-rechargeable) battery, as this could result in significant health risks and personal injury. For example, the outer casing of the batteries could be damaged or the batteries could explode. The phone could also malfunction or be damaged as a result of using batteries that are not of the recommended type.

Warning

Page 16

¤ Plug the power adapter into

the plug socket 2.

¤ Connect the flat plug from

the power adapter 1.

To disconnect the plug from the charger, press the release button 3 and disconnect the plug 4.

Connecting the charger

First steps

Placing the handset in the charger

¤ Place the handset in the charger with its display facing forward.

Each handset is registered with the base at the factory. You do not need to register the handset again. If you wish to use your handset with a different base or use additional handsets with your base, you have to register the handset manually

¢ page 133.

To charge the batteries, leave the handset in the charger.

Please note

Only place the handset in the charger that is intended for it.

Page 17

First steps

¤ Place the handset in the charger for

ten hours.

¤ Then remove the handset from the

charger and do not replace it until the batteries are fully discharged.

Initial charging and discharging of the batteries

The correct charge level can only be displayed if the batteries are first fully charged

and discharged.

Please note

u After the first battery charge and discharge, you may place your handset in

the charger after every call.

u Always repeat the charging and discharging procedure if you remove the

batteries from the handset and reinsert them.

u The batteries may warm up during charging. This is not dangerous. u After a while, the charge capacity of the batteries will decrease for technical

reasons.

Page 18

Installing the base

The base is designed for use in dry rooms in a temperature range of +5°C to +45°C.

¤ Set up the base at a central point in the building.

Please note

Pay attention to the range of the base. This is up to 300 m in unobstructed outdoor areas and up to 50 m inside buildings. The range is reduced when Eco Mode is activated (

The phone's feet do not usually leave any marks on surfaces. However, due to the multitude of different varnishes and polishes used on today's furnishings, the occurrence of marks on the surfaces cannot be completely ruled out.

Warning

u Never expose the telephone to any of the following: heat sources, direct sun-

light or other electrical appliances.

u Protect your Gigaset from moisture, dust, corrosive liquids and fumes.

First steps

¢ page 127).

Page 19

First steps

Connecting the base

The following diagram is an overview of all connections for your base. The individual connections are described in detail below. In order for you to make calls on your phone via the fixed line and VoIP, you need to connect the base to the fixed line and Internet (see diagram below).

Follow the steps in the order given below: 1 Connect the phone and power cables to the base. 2 Connect the base to the telephone network and the A/C power outlet. 3 Connect the base to the router for accessing the Internet (via router and modem

or via router with integrated modem) and for configuring the base via the Web

configurator. 4 Connect the PC to the router.

You can then connect a wired headset to the handset.

Page 20

First steps

Back panel

of the base

1. Connecting the phone and power cables to the base

1 Insert the phone cable (cable with RJ11 plug) into the lower connection socket

at the rear of the base. 2 Insert the power cable of the power adapter into the upper connection socket

at the rear of the base. 3 Push both cables into the appropriate cable channels.

Warning

Use only the power and telephone cables supplied. Pin connections on telephone cables can vary (pin connections

¢ page 210).

Page 21

First steps

Back panel

of the base

2. Connecting the base to the fixed line and the A/C power outlet

1 Insert the RJ-11 connector of the phone cord into the RJ-11 telephone network

socket in the wall. 2 Then insert the power adapter into the mains socket.

Warning

Keep the power cable plugged in at all times for operation, as the phone does not work without an A/C power connection.

You can now use your phone to make calls via the fixed line and can be reached

fixed line number.

on your

GigasetC610A IP: an answering machine on the base is set with a pre-recorded announcement in answer and record mode (¢page 112).

Page 22

First steps

3. Connecting the base with a router (Internet)

Data protection notice

When the device is connected to the router, it automatically contacts the Gigaset support server to make it easier for you to configure the devices and to enable communication with the Internet services.

For this purpose, every device sends the following device-specific information once every day:

u Serial number/item number u MAC address u Private IP address for the Gigaset in the LAN/its port numbers u Device name u Software version

On the support server, this information is linked to the existing device-specific information:

u Gigaset.net phone number u System-related/device-specific passwords

Further information about the Gigaset.net service data saved can be found at www.gigaset.net/privacy-policy

Your base features a LAN connection that you can use to connect the base to a router.

Connection to a router is required for Internet telephony VoIP (Voice over Internet Protocol). You can set up and configure up to six accounts (VoIP phone numbers) from one or more VoIP provider(s) on the phone.

You also need a connection to the router for the following features on your phone:

u You want to be notified as soon as new software is available for your phone on

the Internet.

u You want the date and time on your phone to be updated by a time server on

the Internet.

u You want to use info services and/or online directories on your phone.

You can also connect a PC to the router if you want to set your phone via its Web configurator.

For Internet access you need a router connected to the Internet via a modem (this may be integrated in the router).

Please note

For telephony via the Internet, you need a broadband Internet connection (e.g., DSL) and a router that connects your phone to the Internet. You can find a list of recommended routers on the Internet at:

www.gigaset.com/service From here, go to the FAQ page and select your Gigaset IP telephone. Search for

"Router", for example.

Page 23

First steps

Back panel

of the base

1 Insert a plug from the Ethernet cable supplied (Cat 5 with 2 RJ45 Western mod-

ular plugs) into the LAN connection socket at the side of the base. 2 Then insert the second Ethernet cable plug into a LAN socket on the router.

As soon as the cable connecting the phone and router is plugged in and the router is switched on, the key lights up on the front of the base (paging key).

You are now able to establish VoIP connections within Gigaset.net

(

¢ page 59).

Page 24

Setting up the phone – installation wizard

Auto configuration:

The configuration process for VoIP connections is automated for some VoIP providers. The provider creates a configuration file with all required VoIP access data (the general VoIP provider data and your personal account data). This file is placed on a configuration server on the Internet for downloading to your phone.

Your provider gives you a configuration code. The installation wizard on your phone ( code at the relevant point. All the required VoIP data is then downloaded automatically onto your phone.

The configuration file is only transferred via a secure connection (TLS authentication). If the TLS authentication fails, the message key f flashes. Press the message key to display the Certificate error - Please check your certificates in the Web configurator. message. Press the right display key to confirm the message.

not be established and what you can do. If the configuration file fails to download (e.g., because the configuration server is

not available), the phone keeps trying to establish a connection until the file is downloaded successfully to the phone.

If no VoIP connections have been generated on the phone yet, you can start the installation wizard. The wizard allows you to make all necessary settings for your phone.

Two individual wizards are combined to form the installation wizard. 1IP wizard 2 Connection wizard

¢ page 179) Web page tells you why the secure connection could

¢ page 23) prompts you to enter the

¢ page 168).

First steps

Starting the installation wizard

As soon as the handset battery is sufficiently charged, the message key f on the handset will flash (approx. 20 minutes after you have put the handset in the charger).

¤ Press the message key f.

Page 25

First steps

IP Wizard

Start IP

installation wizard?

No Yes

1. IP wizard: making VoIP settings

You will see the following display:

Before you can use the Internet (VoIP) to phone any other numbers on the Internet, the fixed line or the mobile network, you need the services of a VoIP provider who supports the VoIP SIP standard.

Prerequisite: you have registered with a VoIP provider (e.g., via your PC) and set up at least one VoIP account (IP account).

To use VoIP, you now need to enter the access data for your VoIP account. You will receive all the necessary data from your VoIP provider. This will include:

Either:

u Your user name (if required by the VoIP provider).

This is the user name of your IP account (caller ID), frequently identical to your

phone number.

u Your authentication name or login ID u The (login) password registered with the VoIP provider u General settings for your VoIP provider (server addresses etc.)

Or:

u An auto configuration code (activation code)

Your Gigaset phone's IP wizard can help you make these entries.

Please note

You can configure up to six VoIP connections. When you get started with the phone, you can initially only configure one VoIP connection. You can configure additional VoIP connections later with the IP wizard ( figurator.

¢ page 155) or Web con-

Page 26

First steps

IP Wizard

This wizard helps you to configure an IP account and register it with your

provider so you can -

Select IP Account

IP 1

IP 2

IP 3

IP 4

IP 5

Back OK

Starting the IP wizard

Prerequisite: the phone is connected to the router. Your router is connected to the

Internet (

¢ page 21).

¤ Press on the centre of the control key w or on the right display key §Yes§ to start

the IP wizard.

Information about the IP wizard appears in the display.

¤ Press the bottom of the control key

s to scroll down.

¤ Press the §OK§ display key to con-

tinue.

A list of all possible IP connections is shown in the display (IP 1 to IP 6). VoIP connections that are already configured are marked with

³.

¤ If necessary, press down on the con-

trol key s to select a connection.

¤ Press the §OK§ display key to con-

tinue.

Page 27

First steps

IP Wizard

Do you have a

code for auto

configuration?

No Yes

You will see the following display:

Your VoIP provider has supplied you with an authentication name/pass- word and, where applicable, a user name:

¤ Press the key below §No§ on the dis-

play screen.

¤ For further information, please see

"Downloading VoIP provider data"

¢ page 29.

You hav e received an auto configuration code (activation code) from your

VoIP provider:

¤ Press the key below §Yes§ on the

display screen.

¤ For further information, please see

"Entering the auto configuration

¢ page 28.

code"

Page 28

First steps

No Internet connection:

The phone requires an Internet connection for you to register your telephone with a VoIP provider. If a connection cannot be made, one of the following messages is displayed:

u If the phone cannot establish a connection to the router, the message

IP address not available is displayed. Check the plug connection between the router and the base and check the

settings on the router. Your phone is preconfigured for dynamic assignment of the IP address. In

order for your router to "recognize" the phone, dynamic IP address assignment must also be activated on the router i.e., the router's DHCP server must be activated.

If the DHC P se rve r ca nnot o r sh oul d not b e ac tiv ated, you mu st a ssi gn a fi xed IP address to the phone (

u If the phone cannot establish a connection to the Internet, the message

Internet connection not available is displayed. The IP server may be temporarily unavailable. In this case, try to make a con-

nection again later. Otherwise: check the plug connection between the router and the modem

or DSL connection and check the settings on the router.

¢ page 153).

¤ Press §OK§; the IP wizard is closed.

You will then need to call up the wizard later via the menu to configure the IP connection.

Page 29

First steps

IP Wizard

Activation code for

autoconfiguration:

< C OK

Entering the auto configuration code

¤ Using the keypad, enter the auto

configuration code you received from the provider (max. 32 characters).

¤ Press the key below §OK§ on the

display screen.

All data required for VoIP telephony is loaded directly from the Internet to your phone.

When all the data has been successfully loaded onto your phone, Your IP account is registered with your provider. appears on the display.

¤ For further information, please see "2. Connection wizard", page 33.

Page 30

First steps

Select your country

Country 1

Country 2

Country 3

Country 4

Country 5

Back OK

Select a Provider

Provider 1

Provider 2

Provider 3

Provider 4

Provider 5

Back OK

Downloading VoIP provider data

The connection wizard establishes a connection with the Gigaset configuration server on the Internet. Various profiles with general access data for different VoIP providers can be downloaded here.

After a brief period you will see the following display:

A list of countries is loaded.

¤ Press up or down on the control key

q repeatedly until the country in which you want to use the phone is selected in the display.

¤ Press the key below §OK§ on the

display screen to confirm your selection.

A list of the VoIP providers for which a profile with the general access data is available on the configuration server is displayed.

The general access data for your VoIP provider will be downloaded and saved on the phone.

¤ Press up or down on the control key

qrepeatedly until your VoIP provider is selected in the display.

¤ Press the key below §OK§ on the

display screen to confirm your selection.

Page 31

First steps

You have not been able to download your provider's data

If your VoIP provider does not appear in the list, i.e., its general data is not provided for download, you must cancel the IP wizard:

¤ Briefly press the end call key a repeatedly until End wizard? appears in

the display and then press the display key You can perform the subsequent steps of the installation wizard. You must then make the required VoIP provider and IP account settings using

the Web configurator. You receive the general provider data from your VoIP provider.

You can change the assignment of the VoIP connection as send/receive connection at a later time via the telephone menu or the Web configurator.

§Yes§.

Page 32

First steps

IP Wizard

User ID:

Abc

< C OK

IP Wizard

Password:

Abc

< C OK

Entering user data for your VoIP account

You are now prompted to enter your personal access data for your VoIP account. The following are provider-dependent:

u User ID, Password, User name

Please note ...

... when entering access data, it is case sensitive.

To switch between upper and lower case and digits, press the # key (several times if necessary). You can see briefly in the display whether upper case, lower case or digit input is selected.

Characters entered incorrectly can be deleted using the left display key below

Ñ. The character to the left of the cursor is deleted.

You can navigate within the input field using the control key r (left/right).

¤ Using the keypad, enter the authen-

tication name that you received from your VoIP provider.

¤ Press the key under §OK§ on the

display screen.

¤ Use the keypad to enter your

password.

¤ Press the key under §OK§ on the

display screen.

Page 33

First steps

IP Wizard

User name:

Abc

< C OK

IP Wizard

Registering with

provider...

¤ Using the keypad, enter the user

name that you received from your VoIP provider.

¤ Press the key under §OK§ on the

display screen.

Once you have made all the necessary entries, the IP wizard will try to register the phone with the VoIP provider.

After successful registration, the message "Your IP account is registered with your provider." appears in the display.

The connection wizard starts.

Page 34

First steps

Connection Wizard

Assign connections

to handset

INT1?

No Yes

2. Connection wizard

The connection wizard enables you to assign previously configured connections (fixed line connection, Gigaset.net and VoIP connections,

¢ page 59 and

¢ page 24) to internal parties as receive and, if applicable, as send connections.

Internal parties are the registered handsets and (for Gigaset C610A IP) the base answering machine.

u Receive connections are the phone numbers (connections) on which you can

be called. Incoming calls are only forwarded to the internal parties (end devices) for which the relevant connection is assigned as receive connection.

u Send connections are the numbers that are sent to the called party. The net-

work provider calculates charges based on the send connections. You can assign each internal party a number or the associated connection as a send connection.

u Each connection (number) of your phone can be both a send as well as a receive

connection. You can assign each connection to several internal parties as send and/or receive connection. It may only be assigned to one answering machine as a receive connection.

Default assignment

All configured connections are assigned as receive connections to the handsets and the local answering machine 1 for the Gigaset C610A IP at registration/start-up.

The fixed line connection is assigned to the handsets as a send connection.

Starting the connection assistant

¤ Press the display key §Yes§ if you

wish to change the setting for the send and receive connections of the handset with the internal name INT1.

¤ Press the display key §No§ if you do

not wish to change the setting for this handset.

Page 35

First steps

Rec. Connections

INT1

receives calls for

Fixed Line: 4560123

IP1: 12345602

Gigaset.net: 12345#9

Change OK

INT 1

Receive calls for

IP1:

< Ye s >

Receive calls for

Gigaset.net:

Back Save

§OK§ to skip the following steps. Continue from £e.

Press Press §Change§ to display the following:

The list of receive connections currently assigned is displayed.

Press down on the control key s to scroll through the list if necessary.

¤ Press the display key §Change§ if you

wish to change the receive connection setting.

¤ Press the display key §OK§ if you do

not wish to change the setting.

If no calls to the VoIP connection IP1 are to be signalled on the handset:

¤ Press right on the control key v

to set to No.

Page 36

First steps

INT 1

IP1:

Yes

Receive calls for Gigaset.net:

< Ye s >

Back Save

Send Connections

INT1

sends calls with

Fixed Lin:

4560123

Change OK

¤ Press down on the control key s

to switch to the next connection. Select either Ye s or No as described above.

¤ Repeat the steps for each connec-

tion.

¤ Press the display key §Save§ once

you have finished configuring the settings for the handset.

The updated list of receive connections is displayed one more time for you to check.

Press the display key

§OK§ to confirm the assignment.

The send connection currently set for the handset is displayed: Fixed Lin.

¤ Press the display key §OK§ if you do

not wish to change the setting. Skip the following step.

¤ To change the setting, press the

display key

§Change§.

Page 37

First steps

INT 1

Connection for

outgoing calls:

< IP1 >

Back Save

If the handset is to make calls via a different connection/phone number:

¤ Press right on the control key v

repeatedly, until the required connection is displayed (in the example, IP1).

¤ Press the display key §Save§ to save

the settings.

Instead of a connection, you can also select Sel. at each call. Each time you make a call, you can then select the connection you wish to use on this handset.

If other handsets are already registered to the base, you are requested to assign send and receive connections for the handsets. The following is shown in the display:

Assign connections to handset ?

¤ Perform steps a. to f. for each registered handset.

On the Gigaset C610A IP:

Once you have assigned send and receive connections to all handsets, you are prompted to assign the receive connections for the three answering machines on the base.

"Assign connections to answering machine ?" is shown in the display.

¤ Perform steps a. to d. for each answering machine.

Please note: each connection may only be assigned to one of the three local answering machines as a receive connection. If you assign a receive connection to an answering machine and this connection is already assigned to another answering machine, the "old" assignment is deleted.

Page 38

First steps

Connection Wizard

‰

Connec tion

assignment

complete

i V

07:15 am

INT 1 Feb 14

AM 1+2 on

Calls

After successfully configuring the settings, you will briefly see the following display:

Completing the installation

The handset then returns to idle status (an example of the display in idle status):

Displays

u Reception between the base and the handset:

– Good to poor: Ð i Ñ Ò –No reception: ¼ (red) Green: Eco Mode activated

u Battery charge status:

– { white: charged over 66% – { white: charged between 34% and 66% – y white: charged between 11% and 33% – y red: charged below 11% – y flashes red: battery almost empty (less

than 10-minutes talktime)

– xyxyx{x{ white: battery charging

u INT 1

Internal name of the handset

Gigaset C610A IP: the answering machines of the base to which you assigned a receive connection are activated and switched on in answer and record mode with a standard announcement ( sage on the display, for example.

Please note

If you have chosen a color scheme with a white background, the white symbols are displayed in black.

¢ page 112). This is shown by the AM 1+2 on mes-

Page 39

First steps

Please note

To protect your phone and its system settings from unauthorized access, please define a 4-digit number code (system PIN) known only to yourself. This code must be entered before you can register/de-register handsets or alter your phone's VoIP or LAN settings.

The default system PIN is 0000 (4 x zero). For instructions on changing the PIN,

¢ page 152.

Date/time

There are two methods of setting the date and time:

u By default, your phone is configured so that the date and time are transferred

from a time server on the Internet, provided it is connected to the Internet. You can activate/deactivate the synchronization with a time server via the

Web conf igurator (

u You can also set the date and time manually via the menu of one of the regis-

tered handsets (

To ensure you have the correct time for incoming calls and to use the alarm clock, the date and time must be set.

¢ page 185).

¢ page 151).

Connecting the headset to the handset (optional)

You can connect a headset with 2.5 mm jack connectors. See the relevant product page for information on recommended headsets www.gigaset.com/customercare

Page 40

Attaching the belt clip (optional)

The handset has notches on each side to attach the belt clip.

¤ To at tach – press the belt clip

onto the back of the handset so that the protrusions on the belt clip engage with the notches.

¤ To re move – press the centre

of the belt clip firmly with your right thumb, push the fingernail of your left index finger up between the clip and the housing and pull the clip in an upward direction.

First steps

Page 41

First steps

ggg

Proceeding

Now you have successfully set up your phone, you will certainly want to adapt it to your personal requirements. Use the following guide to quickly locate the most important subjects.

If you are unfamiliar with menu-driven devices such as other Gigaset telephones, read the section entitled "Using the phone"

Information on ... ... is located here.

Making external calls and accepting calls page 51

Setting the ringtone melody and volume page 146

Storing your own local area code in the telephone page 152

Setting Eco Mode page 127

¢ page 41 first.

Setting the answering machine (Gigaset C610A IP)

Operating the telephone on a PBX page 162

Registering available Gigaset handsets to the base and transferring their directory entries to the new handset

Using online directories page 84

Entering additional VoIP accounts page 155

Configuring the phone via the Web configurator page 165

If you have any questions about using your phone, please read the tips on troubleshooting (

(

¢ page 198).

¢ page 198) or contact our Customer Care team

page 112

page 133 page 80

Page 42

Using the phone

Control key

Below, the side of the control key that you must press in the respective operating situation is marked in black (top, bottom, right, left, centre) e.g., v for "press right on the control key" or w for "press the centre of the control key".

The control key has a number of different functions:

When the handset is in idle status

s Press briefly to open the handset directory.

Press and hold to open the list of available online directories.

v Open the main menu. u Open the list of handsets. t Call up the menu for setting the handset's call volume (page 146).

In the main menu

t, s, v or u

Navigate to the required function.

In submenus and lists

t/s Scroll up/down line by line.

Using the phone

In input fields

Use the control key to move the cursor up t, down s, right v or left u. Press and hold v or u to move the cursor word by word.

During an external call

s Open the directory. u Initiate an internal consultation call. t Adjust the loudspeaker volume for earpiece and speakerphone.

Functions when pressing the middle of the control key

Depending on the operating situation, the key has different functions.

u In idle status the key opens the main menu. u In submenus, selection and input fields, the key takes on the function of the

display keys

§OK§, §Yes§, §Save§, §Select§ or §Change§.

Please note

These instructions demonstrate opening the main menu by pressing the right of the control key v and confirming the functions by pressing the appropriate display key. However, if you prefer, you can use the control key as described above.

Page 43

Using the phone

Back Save

Current display key functions

Display keys

Options

Back

Save

Display keys

The functions of the display keys change depending on the particular operating situation. Example:

Some important display keys:

Open a menu for further functions. Confirm selection. Delete key: delete character by character/word by word from right to

left. Go back one menu level or cancel operation. Save entry. Open the redial list. Gigaset C610A IP: forward a call to an answering machine.

Keys on the keypad

c/ Q/ * etc.

Press the matching key on the handset.

~ Enter digits or letters.

Correcting incorrect entries

You can correct incorrect characters in the input fields by navigating to the incorrect entry using the control key. You can then:

u Delete the character to the left of the cursor with the display key Ñ (press and

hold to delete the word)

u Insert characters at the cursor position u Overwrite the highlighted (flashing) character e.g., when entering time and

date.

Page 44

Menu guidance

Settings

É Ï

Back OK

Settings

Date/Time

Audio Settings

Display

Language

Registration

Back OK

You can access your telephone's functions by using a menu that has a number of levels.

The menu view can be extended (expert mode Expert mode is the active default setting.

Settings or functions that are only available in expert mode are marked in these instructions with the

Switching between standard mode/expert mode and the menu overview

¢ page 47.

Main menu (first menu level)

¤ When the handset is in idle status, press the right control key v to open the

main menu.

The main menu functions are shown in the display as icons. The icon for the selected function is highlighted in orange and the name of the associated function appears in the display header.

To access a function i.e., to open the corresponding submenu (next menu level):

¤ Use the control key p to select the required func-

tion and press the display key

Briefly press the display key §Back§ or the end call key

a to revert back to idle status.

•

icon.

§OK§.

Using the phone

) or restricted (standard mode).

•

Submenus

The functions in the submenus are displayed as lists (example on the right).

To access a function:

¤ Scroll to the function with the control key q and

§OK§.

press

Briefly press the display key §Back§ or the end call key a to return to the previous menu level/cancel the operation.

Page 45

Using the phone

Reverting to idle status

You can revert to idle status from anywhere in the menu as follows:

¤ Press and hold the end call key a.

Or:

¤ Do not press any key: After 2 minutes the display will automatically re ver t t o id le

status.

Settings that have not been saved by selecting the display keys

§Change§ are lost.

An example of the display in idle status is shown on page 37.

Activating/deactivating the handset

a With the phone in idle status, press and hold the end call key

(confirmation tone) to deactivate the handset. Press and hold the end call key again to reactivate the handset.

Please note

When the handset is activated, an animation showing the Gigaset logo is displayed for several seconds.

Activating/deactivating the keypad lock

The keypad lock prevents any unwanted use of the phone. # Press and hold the hash key in idle status to activate or deactivate the

keypad lock. You will hear the confirmation tone. If the keypad lock is activated, you will see a message when you press a key. The keypad lock deactivates automatically when you receive a call. It is reactivated

when the call is finished.

§OK§, §Yes§, §Save§ or

Please note

When the keypad lock is active, you cannot call emergency numbers.

Page 46

Understanding the operating steps in the user guide

¤ Press right on the control key v

to open the main menu.

¤ Press right, left, down and up on

the control key p to navigate to the Settings submenu.

¤ Press the display key §OK§ to confirm

your selection.

¤ Press down on the control key

until the Display menu option is highlighted.

¤ Press the display key §OK§ to confirm

your selection.

Settings

Date/Time

Display

Language

Registration

Telephony

Back OK

Settings

É Ï

Back OK

The operating steps are shown in abbreviated form.

Example:

The display: v ¢Ï ¢ Display ¢Large Font (³=on) means:

Using the phone

Page 47

Using the phone

The change is effective immediately and does not need to be confirmed.

¤ Press down on the control key

until the Large Font menu option is highlighted.

¤ Press the display key §Change§ to

activate/deactivate the function.

Display

Screensaver

Large Font

Color Schemes

Backlight

Back Change

Display

Screensaver

Large Font

Color Schemes

Backlight

Back Change

¤ Press the key below §Back§ to s kip bac k

to the previous menu level.

Press and hold the end call key a to return to idle status.

Page 48

Menu tree

Setting standard or expert mode

The menu view can be extended (expert mode•) or restricted (standard mode). Menu options that are only available in expert mode are marked with the • icon.

To change these settings:

Selectv

¢ §Select§ (the active mode is marked with Ø)

To open the main menu: press v when the handset is in idle status.

Messaging

E-Mail ¢page 97

¢Menu View ¢Simplified (standard mode) or Complete (expert mode)

Menu tree

Call Lists

All Calls

Outgoing Calls

Accepted Calls

Missed Calls

Voice Mail

Play Messages Net AM: Fixed Line

Net AM: IP1

Net AM: IP2

Net AM: IP6

Ans. Mach. 1

Ans. Mach. 2

Ans. Mach. 3

Activation Ans. Mach. 1

Ans. Mach. 2

Ans. Mach. 3

Announcements Rec. Announcement Ans. Mach. 1 to 3

Play Announcement Ans. Mach. 1 to 3

Del. Announcement Ans. Mach. 1 to 3

¢page 71

¢page 112 ¢page 123

¢page 115

¢page 113

¢page 114

Rec. Advisory Msg. Ans. Mach. 1 to 3

Play Advisory Msg. Ans. Mach. 1 to 3

Del. Advisory Msg. Ans. Mach. 1 to 3

Page 49

Menu tree

Recordings ¢page 119

Call Screening Handset

¢page 119

Network Mailboxes Net AM: Fixed Line

Net AM: IP1

Net AM: IP2

Net AM: IP6

Set Key 1 Net AM: Phone

Net AM: IP1

Net AM: IP2

Net AM: IP6

Answ. Machine

Select Services

Next Call Withhold Number ¢page 66

Call Waiting Fixed line only

Call Forwarding Internal Line

Fixed Line

IP1

IP2

IP6

¢page 123

¢page 124

¢page 64 ¢page 63

Call Waiting VoIP only

All Calls Anony.

Unkn. Call Reject. Fixed line only

Transfer (EC T)

Ringback Off

É Additional Features

Info Center ¢page 102

Alarm Clock

Room Monitor

One Touch Call

¢page 64 ¢page 62 ¢page 65 ¢page 65 ¢page 70

¢page 128 ¢page 129 ¢page 132

Page 50

Ï Settings

Date/Time ¢ page 151

Audio Settings Handset Volume

• Advisory Tones ¢page 150

Ringtones(Handset) Volume

Melodies

Time Control

Anon. Calls Silent

Menu tree

¢page 146

¢page 147

¢page 148 ¢page 148

Music on Hold

Display Screensaver

Info Ticker

Large Font

Color Schemes

• Backlight ¢page 145

Language

Registration Register Handset

De-reg. Handset

Select Base

•Tel ephony Au to Answer ¢page 145

VoIP Wizard

Send Connections INT 1 ... INT 6

Rec. Connections INT 1 ... INT 6

Answer Machine 1 ... Answer Machine 3

Dialing Mode Tone

Pulse

Flash

Access Code

Local Area Code

Extra Area Codes

¢page 153 ¢page 143

¢page 144 ¢page 144 ¢page 144

¢page 143 ¢page 133 ¢page 134 ¢page 136

¢page 155 ¢page 157

¢page 158 ¢page 112

¢page 162

¢page 163 ¢page 152 ¢page 152

Page 51

Menu tree

•System Reset Handset ¢page 160

Base Reset

Base Restart

Local Network

Update Firmware

System PIN

¢page 160 ¢page 161 ¢page 153 ¢page 159 ¢page 151

Menu View Simplified

Complete

Eco Mode Eco Mode

¢page 47

¢page 127

Page 52

Making calls

If the display backlight is deactivated (¢ page 145), it can be reactivated by pressing any key.

Please note

You can make up to three external calls at the same time via your base, depending on the quality of your DSL connection.

Making an external call

External calls are calls made via the public telephone network (fixed line, mobile phone network) or via the Internet (VoIP).

To make an external call, you need to define one of the phone connections as a send connection. You have the following options:

u Assign a connection to the handset as a send connection permanently

¢ page 157).

(

You can use a "fallback" via a display key (

u Select a send connection on the handset each time you make a call.

Permanently assigned send connection

Prerequisite:

A specific connection (fixed line or VoIP connection) is assigned to the handset as a send connection (

~c Enter the number and press the talk key. The number is dialed.

Or:

c Press and hold. A list of your phone's connections will be displayed. q Select a connection.

§Dial§/w Press the display key or the middle of the control key.

~ Enter the number. The number is dialed approximately 3.5 seconds

Instead of the talk key c, you can also press the speaker key dto make a call with the speakerphone.

In this user guide, each of these variants is indicated by "Press the talk key c". The dialed number and the send connection used are shown in the display (e.g., via

IP2). The connection name you have assigned is displayed where available. Otherwise, the standard name is used.

¢ page 157).

after the last digit is entered.

Making calls

¢ page 140).

Page 53

Making calls

Please note

u If a dialing plan has been defined for the dialed phone number

¢ page 181), then the connection specified in the dialing plan will be used

(

to establish the connection instead of the send connection. If the phone number is blocked by a dialing plan, it will not be dialed. Not possible is displayed.

u If you use VoIP to make a call to a fixed line, you may also have to dial the area

code for local calls (depending on the provider). You can avoid having to dial your own area code by entering it in the configuration and activating the Predial area code for local calls via VoIP option (see Web configurator).

u You have activated the Automatic Fallback to Fixed Line option with the

Web configurator. If an attempt to make a call via a VoIP connection fails, the phone automatically attempts to establish the connection via the fixed line.

u Gigaset.net numbers ending with the suffix #9 are automatically dialed via

the Gigaset.net connection. The calls are free of charge (

¢ page 59).

Selecting a connection at each call

Prerequisite: "Sel. at each call" has been assigned to the handset instead of a send

connection (

~c Enter the number and press the talk key. The list of all the phone's con-

q Select a connection.

§Dial§/w Press the display key or the middle of the control key.

If a dialing plan has been defined for the dialed phone number (¢ page 181), then the send connection specified in the dialing plan is used.

¢ page 157).

nections is displayed.

Please note

u You can cancel the dialing process with the end call key a. u You are shown the duration of the call while the call is in progress. u Dialling with the directory (page 76) or call and redial list (page 71) saves

you from repeatedly keying in phone numbers.

u If you have multiple handsets registered to the base, you can make internal

calls free of charge (page 136).

Page 54

Making calls

Using an alternative connection/connection list on the display key

Prerequisite: you have assigned an "alternative connection" or the list with all con-

figured connections to a display key (

§Sel. Line§ Press the display key.

q Select a connection. c/§Dial§ Press the talk key or display key. ~ Enter a number. The number is dialed approximately 3.5 seconds after

the last digit is entered. Any dialing plan (

is ignored. The selected send connection is always used.

¢ page 181) that has been defined for the dialed phone number

¢ page 140).

Calling an IP address (provider-dependent)

You can also dial an IP address instead of a phone number using VoIP.

¤ Press the star key * to separate the sections of the IP address

(e.g., 149*246*122*28).

¤ If necessary, press the hash #key to attach the SIP port number of the person

you are calling to the IP address (e.g., 149*246*122*28#5060).

If your VoIP provider does not support the dialing of IP addresses, each part of the address will be interpreted as a normal phone number.

Dialling emergency numbers

Dialling plans for emergency numbers (e.g., the local police emergency number) are preset on the phone for certain countries. Emergency calls are then always made via the fixed line.

However, you can change the connection through which each emergency number should be called (e.g., if the phone is not connected to the fixed line). You must make sure, however, that the VoIP provider for the selected connection supports emergency numbers. If the VoIP connection is deleted from the configuration, the emergency call can no longer be made.

If no dialing plans for emergency numbers are preset on your telephone, you should set dialing plans yourself. Assign them to a connection that you know supports emergency numbers. Calls to emergency numbers are always supported by fixed lines.

Please note: if no dialing plans are defined for emergency numbers and you have programmed an automatic local area code, the code will also be prefixed to emergency numbers as soon as they are dialed via a VoIP connection.

Page 55

Making calls

Displaying the phone number you are calling (COLP)

Prerequisites:

u Your network provider supports COLP (Connected Line Identification Presenta-

tion). You may need to activate COLP with the provider (ask your provider about this).

u The called party has not activated COLR (Connected Line Identification Restric-

tion).

For outgoing calls, the phone number of the connection on which the call is received is displayed on the handset.

The displayed number may differ from the number you have dialed. Examples:

u The called party has activated call forwarding. u The call is answered by another connection within a PBX system.

If there is an entry in the directory for this phone number, the corresponding name will be displayed.

Please note

u The actual number of the connection you have reached (or the assigned

name) is displayed instead of the called number during call swapping, conference calls and consultation calls.

u When the phone number is copied to the directory and the redial list, the

dialed number (not the displayed number) is copied.

Ending a call

a Press the end call key.

Page 56

Accepting a call

An incoming call is indicated in three ways: By ringing, by a display on the screen and by the flashing speaker key d.

Please note

Only calls to the receive connections assigned to the handset are signalled

¢ page 158).

(

The following applies in particular if VoIP connections are configured on your base:

u If you have not assigned the receive connections on your phone, all incom-

ing calls are signalled on all registered handsets.

u If you have assigned connections but not assigned a connection to any

handset or answering machine as the receive connection, calls on this connection will not be signalled.

Gigaset C610A IP: if the number is only assigned to an answering machine, calls will not be signalled. If the answering machine is switched on, it will accept the call.

u If a call cannot be assigned to any connection on the phone, this call is sig-

nalled on all handsets.

Accept the call by:

¤ Pressing the talk key c. ¤ Pressing the speaker key d. ¤ Gigaset C610A IP: if the receive connection is assigned to an answering machine

and that answering machine is not busy with another call: – For calls to one of your VoIP connections:

Select

¢ page 118).

(

– For calls to your fixed line connection:

Press the display key Ô to forward the call to the answering machine.

To deactivate the ringtone, press the long as it is displayed on the screen.

If you press the end call key a, a call to a VoIP connection is rejected. For a call to the fixed line connection, only the ringtone is deactivated as with

Making calls

§Options§ ¢ Divert to AM to forward the call to the answering machine

§Silence§ display key. You can accept the call as

§Silence§.

Page 57

Making calls

Ø«Ú

1234567890

for IP1

Accept Silence

Gigaset C610 IP

1 2

Gigaset C610A IP

Ø«Ú

ä

1234567890

for IP1

Silence

Calling Line Identification (Caller ID)

When you receive a call, the caller's number and/or name is displayed on the screen if the following prerequisites are met:

u Your network provider supports CLIP, CLI and CNIP.

– CLI (Calling Line Identification): the caller's number is transmitted. – CLIP (Calling Line Identification Presentation): the caller's number is dis-

played.

– CNIP (Calling Name Identification Presentation): The caller's name is dis-

played.

u You have requested CLIP or CNIP from your network provider. u The caller has arranged CLI with the network provider.

Call display

If the caller's number is saved in your directory, the number is replaced with the corresponding directory entry

You can use the display to decide which receive connection the call is directed to. Example of display

ä/ k/ l

symbol and name/number).

1 Ringtone icon (background color changes if VIP group is assigned ¢page 77) 2 Where applicable, 3 Number or name of caller 4 Receive connection: Indicates which of your phone numbers the caller has dialed. The

name you set when configuring the phone or the default name is displayed (Fixed Line or IP1 to IP6). For calls from Gigaset.net, for Gigaset.net is displayed.

ä/ k/ l

symbol from the directory

Page 58

Making calls

Ø«Ú

1234567890 Anna Sand London for IP2

Accept Silence

The following is displayed instead of the number:

u External, if no number is transmitted. u Private, if the caller has withheld Calling Line Identification (page 62). u Not available, if the caller has not arranged Calling Line Identification.

Display with CNIP

If you have CNIP, then the name (town) that is registered with your network provider for the caller's number is displayed. If the number of the caller is stored in your directory, the CNIP display is replaced by the corresponding directory entry.

(Example of display)

1Caller's number 2 Name and town/city

The display shows:

u External, if no number is transmitted. u Private, if the caller has withheld Calling Line Identification (page 62). u Not available, if the caller has not arranged Calling Line Identification.

Page 59

Making calls

Notes on calling line display (Caller ID)

By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone.

However, if the caller's number is not displayed, this can be due to the following:

u You have not requested Caller ID from your provider u Your telephone is connected via a PBX or a router with an integrated PBX (gate-

way) that does not transmit all information.

Is your telephone connected via a PBX/gateway?

You can establish this by checking for an additional device connected between your telephone and home connection e.g., a PBX, gateway etc. In most cases, simply resetting this device will remedy the situation:

¤ Briefly disconnect the PBXpbx power plug. Re-insert the plug and wait for the

device to restart.

If the caller number is still not displayed:

¤ Check the Caller ID settings of your PBX and activate this function if necessary.

In the user guide for the device, search for the term "CID" (or an alternative term such as "calling line identification", "phone number transmission", "caller ID" etc.). If necessary, contact the device manufacturer.

If this does not resolve the problem, it is possible that your network provider does not provide the Caller ID service for this number.

Have you ordered the calling line display service from your network provider?

¤ Check whether your provider supports calling line display (Caller ID) and that

the function has been activated for you. If necessary, contact your provider.

Additional information on this subject can be found on the Gigaset homepage at: www.gigaset.com/service

Page 60

VoIP telephony via Gigaset.net

You can use Gigaset.net to make free phone calls via the Internet directly to other Gigaset.net users without having to set up an account with a VoIP provider or make any further settings. You simply have to connect your phone to the power supply and the Internet connection and, if necessary, enter yourself in the Gigaset.net online directory under a name of your choice (

Gigaset.net is a VoIP service provided by Gigaset Communications GmbH to which all users of a Gigaset VoIP device can subscribe.

You can call other subscribers to Gigaset.net free of charge i.e., there are no telephone charges other than the costs for your Internet connection. Connections to/ from other networks are not possible.

Numbers ending with the suffix #9 are automatically dialed via the Gigaset.net connection.

Please note

Gigaset.net supports broadband telephony: Gigaset.net calls that you make from your phone with a different broadband-capable terminal have excellent sound quality.

Every Gigaset VoIP device is assigned a Gigaset.net phone number by default

¢ page 206).

(

All registered subscribers are included in the Gigaset.net directory, which you are able to access.

An echo service is available for you to check your VoIP connection. The echo service is available in six languages:

u 12341#9 (English) u 12342#9 (Dutch) u 12343#9 (Italian) u 12344#9 (French) u 12345#9 (German) u 12346#9 (Spanish)

After an announcement, the echo service immediately sends back the voice data you have received in the form of an echo.

Making calls

¢ page 93).

Exclusion of liability

Gigaset.net is a voluntary service provided by Gigaset Communications GmbH with no liability or guarantee for the availability of the network and the service.

Please note

If you do not use your Gigaset.net connection for six months, it is automatically disabled. You cannot be reached for calls from Gigaset.net.

The connection is reactivated as soon as you:

u Start a search in the Gigaset.net directory u Make a call via Gigaset.net (dial a number with #9 at the end) u Activate the connection via the Web configurator

Page 61

Making calls

Gigaset HDSP – telephony with brilliant sound quality

Your Gigaset telephone supports the broadband codec G.722. You can therefore use it to make calls with brilliant sound quality (High Definition Sound Performance).

If you register broadband-capable handsets with your base, internal calls between these handsets will also be made via broadband.

The following are prerequisites for broadband connections on your telephone:

u For internal calls:

The handsets involved are broadband-capable, i.e., they support codec G.722.

u For external calls via VoIP:

– You make the call from a broadband-capable handset. – You have selected codec G.722 for outgoing calls. – Your VoIP provider supports broadband connections. – The recipient's phone supports codec G.722 and accepts the establishment

of a broadband connection.

Please note

The VoIP service Gigaset.net (¢page 59) supports broadband connections.

Page 62

Activating/deactivating speakerphone

With speakerphone, instead of holding the handset to your ear you can put it down, for example on the table in front of you. For example, this allows others to participate in the call.

Activating speakerphone while dialing

~d Enter the number and press the speaker key.

Switching between earpiece and speakerphone

d Press the speaker key. During a call and when listening to the answering machine (on the

Gigaset C610A IP), activate or deactivate speakerphone. If you wish to place the handset in the charger during a call:

¤ Press and hold the speaker key d while placing the handset in the base.

For instructions on adjusting the speaker volume, ¢ page 146.

Muting the handset

You can mute the handset's microphone during an external call (including during a conference or when call swapping). The other parties cannot hear you, but you can still hear them.

Prerequisite: you are conducting an external call.

Muting the microphone

h Press the mute key. The display shows Microphone is off.

Making calls

Unmuting the microphone

h Press the mute key again to unmute the microphone.

If a second call (call waiting) is received in mute mode, this is signalled acoustically as usual. However, it is only shown on the display once the microphone has been unmuted.

Please note

In mute mode, all keys on the handset are deactivated with the exception of the:

u Mute key h u End call key a, that you can use to end the call.

Page 63

Making calls using network services

Network services are functions that your network provider makes available to you.

Please note:

u Some settings cannot be made simultaneously on multiple handsets. If this is

the case, you will hear a negative acknowledge tone.

u Some network services may only be used if you have requested them from your

fixed line provider (there may be an extra charge).

¤ If you require assistance, please contact your network provider.

Configuring general settings for all calls

Anonymous calling – withholding number

You can make anonymous calls (CLIR = Calling Line Identification Restriction). Your phone number will not be displayed when you make outgoing calls. You are calling anonymously.

Prerequisites:

u For anonymous calls via your fixed line connection, you need to have requested

the relevant service (feature) from your network provider.

u Anonymous calls are only possible via VoIP connections through providers that

support the "anonymous calling" function. You may have to ask your VoIP provider to activate this function.

Activating/deactivating "anonymous calling" for all calls

Withholding caller ID can be permanently activated/deactivated for all your phone's connections.

When this function is activated, the phone number is withheld for all fixed line calls and for all calls via VoIP connections. Withholding caller ID is activated for all registered handsets.

¢ ÇSelect Services

All Calls Anony.

Select and press For instructions on withholding the number temporarily for a subsequent call see

page 66.

§OK§ (μ =on).

Page 64

Making calls using network services

General call forwarding (CF)

A distinction is made between

u Forwarding calls internally and u Forwarding calls to an external phone number

Call forwarding to an external connection

With call forwarding the call is forwarded to another external connection. Your call forwarding settings can be specific to a particular connection i.e., for every connection (fixed line number and VoIP connection) that is assigned to the handset as a receive connection.

Prerequisite: the VoIP provider supports call forwarding.

¢ ÇSelect Services ¢Call Forwarding

A list containing the configured and activated receive connections for your phone and Internal Line is displayed.

¤ Select the receive connection for which you want to activate or deactivate call

forwarding, and press

§OK§.

¤ You can enter data in the following fields:

Status

Activate/deactivate call forwarding.

Phone Number

Enter the number to which the call is to be forwarded. You can specify a different fixed line, VoIP or mobile number for every connection.

You must specify another Gigaset.net number when forwarding a call from your Gigaset.net number.

When

Select All Calls / When Busy / No Answer. All Calls: calls are forwarded immediately i.e., no more calls to this connection

are signalled on your phone.

No Answer: calls are forwarded if no one accepts the call within several rings. When Busy: calls are forwarded when your line is busy.

§Send§ Press the display key.

For forwarding calls from the fixed line:

A connection is established to the telephone network to activate/deactivate call forwarding.

¤ After confirmation from the fixed line, press the end call key a.

Please note

forwarding calls to your phone numbers can result in additional costs.

Please consult your provider.

Page 65

Making calls using network services

forwarding calls internally

You can forward all external calls intended for a receive connection on the handset to a different handset.

¢ ÇSelect Services ¢Call Forwarding

Internal Line

Select and press

¤ You can enter data in the following fields:

Activation

Activate/deactivate call forwarding.

To Handset

Select internal party. No Handset is displayed if internal call forwarding has not been set previously

or if the previously set handset is no longer registered.

Ring Delay

If you prefer to have a delay before the call is forwarded, select the length of the delay (None, 10 sec., 20 sec. or 30 sec.). If you select None, the call is not signalled on the handset and is forwarded immediately.

§Save§ Press the display key.

Internal call forwarding is only single-stage i.e., if calls for the handset are forwarded to a different handset (e.g., MT1) on which call forwarding is also active (e.g., to MT2), this second call forwarding is not activated. The calls are signalled on handset MT1.

§OK§.

Please note

u Any call for the handset that has been forwarded is entered in the call lists. u If a call to a receive connection that is only assigned to the handset is for-

warded to a handset that is not available (e.g., the handset is deactivated), the call is rejected after a short time.

Activating/deactivating call waiting for external calls (VoIP only)

If the function is activated, during an external call you will hear a call waiting tone to signal that another external caller is trying to get through. If you have Caller ID, the number of the waiting caller or the corresponding directory entry is shown in the display. The caller will hear the ringing tone.

When call waiting is deactivated, the caller will hear the busy tone if you are already making a call, you are the only party assigned to this connection and this connection is not assigned to an answering machine.

Activating/deactivating call waiting

Prerequisite for calls via VoIP: parallel VoIP connections are permitted on your tel-

ephone (default setting; setting can be changed via the Web configurator).

¢ ÇSelect Services ¢Call Waiting

v Status Select On / Off to activate/deactivate call waiting.

¤ Press the display key §Save§.

Page 66

Making calls using network services

Call waiting is activated/deactivated for all connections to the telephone and all registered handsets.

Special settings for calls via VoIP

Activating/deactivating transfer – ECT (Explicit Call Transfer)

If the Transfer (ECT) function is activated, you can connect two external callers on a VoIP connection with each other by pressing the end call key a ( This assumes that you are making an external call via one of your VoIP connections and start an external consultation call.

You can activate/deactivate this function via your handset.

¢ ÇSelect Services

v Transfer (ECT)

Select and press

Please note

You can use the Web configurator to make further settings for the call transfer on a VoIP connection (

§OK§ (³= on).

¢ page 184).

¢ page 69).

Special settings for calls via the analog fixed line

Rejecting anonymous calls

Calls to your fixed line number for which the caller has withheld Calling Line Identification (Caller ID) are rejected.

¢ ÇSelect Services ¢Unkn. Call Reject.

v Status: Activate/deactivate.

§Send§ Press the display key to send a specific code to the exchange.

¤ After confirmation from the telephone network, press the end call key a.

Page 67

Making calls using network services

Configuring settings for the next call

Activating "anonymous calling" for the next call

You can withhold your phone number for the next call (CLIR = Calling Line Identification Restriction). The setting applies to all the phone's connections.

In idle status:

¢ Ç Select Services ¢ Next Call ¢ Block Number

Select and press ~ Enter the number or copy from the directory.

§Dial§/c Press the display or talk key. The number is dialed.

Generally, you can withhold your number for all calls, ¢ page 62.

Suppress call waiting with the next call (fixed line)

Prerequisite: you have selected a fixed line connection as the send connection.

Call waiting will not be signalled for the next call, even if "Call Waiting" is activated

(

¢ page 64).

v ¢ Ç Select Services ¢ Next Call ¢ Call Waiting ~ Enter phone number.

§Dial§/c Press the display or talk key. The number is dialed.

Please note

The phone number is stored, together with the setting, in the redial list.

§OK§.

Page 68

Making calls using network services

Configuring settings during an external call

Please note

For VoIP telephony, the services described below are only available if parallel IP connections are permitted.

Initiating ringback when busy/no answer (fixed line)

Please note

u The function can only be used for making calls via the fixed line. u A display key/menu function for activating ringback only appears if the

exchange supports this feature.

If the person you are calling does not answer or their line is busy, you can initiate ringback.

Ringback when busy: the ringback will take place as soon as the party in question terminates the current call.

Ringback when no answer: the ringback will take place as soon as the party in question has made a call.

Initiating ringback:

Prerequisite: you have dialed a number and set your fixed line connection as the

send connection.

§Options§ ¢Ringback

Select and press If ringback has been successfully activated, an appropriate message is displayed.

The call is ended. The handset returns to idle status. If ringback has not been successfully activated in the exchange, an appropriate

message is displayed. a Press the end call key.

§OK§.

Initiating ringback during an external consultation call:

You wish to initiate an external consultation call during an external call. The line is busy or there is no answer.

§Options§ ¢Ringback

Select and press

§End§ Press the display key to return to the party on hold.

§OK§.

Please note

u You can only activate one ringback at a time. If you activate a second ring-

back, the first one is automatically deleted.

u The ringback is initiated on the previously used send connection. u The ringback can only be received on the handset that activated the ring-

back.

Page 69

Making calls using network services

Accepting a waiting call

You are making an external call and hear the call waiting tone.

§Accept§ Press the display key.

VoIP: Once you have accepted the waiting call, you can switch between the two callers ("Call swapping (VoIP only)"

ference (VoIP only)"

¢ page 69).

Please note

u Without Caller ID, a waiting call is only announced with a signal tone. u An internal, waiting call is shown on the display. You can neither accept the

internal call nor reject it.

u For instructions on accepting a waiting external call during an internal call,

¢ page 138.

Rejecting a waiting call (VoIP only)

You can hear the call waiting tone but do not want to speak to the caller.

§Reject§ Press the display key.

The caller hears the busy tone.

Please note

You can also press the end call key a to end the current call, and then press the talk key c again to accept the second call.

¢ page 69) or speak to both at the same time ("Con-

Consultation calls (external)

You can call a second external caller. The first call is placed on hold. During an external call:

§Ext. Call§ Press the display key.

The previous call is placed on hold. The caller hears an announcement

or music on hold. ~ Enter the second participant's telephone number. The phone number is dialed. You are connected to the second participant. If the participant does not answer, select the display key

participant. The consultation call is established via the same send connection as the first call.

Please note

You can also select the second participant's phone number from the directory

(page 81), redial list or a call list (page 72).

§End§ to return to the first

Page 70

Making calls using network services

Ending a consultation call (VoIP only)

§Options§ ¢End Active Call

You are reconnected to the first call participant. If you have established the consultation call via your fixed line connection, you can

also end the consultation call by pressing the end call key a. The connection is briefly interrupted and you will receive a recall. As soon as the recall is accepted, you are reconnected to the first call participant.

This only applies to VoIP connections if the call transfer is not activated by ending the call ("ECT"

¢ page 65 and "Transfer Call by On-Hook" ¢ page 184).

Call swapping (VoIP only)

You can speak to two callers one at a time (call swap). Prerequisite: you are conducting an external call and have called a second partici-

pant (consultation call) or have accepted a waiting call.

¤ Use q to swap between the participants.

The caller you are currently speaking to is marked with the æ icon.

Ending a currently active call

§Options§ ¢End Active Call

You are re-connected to the waiting caller.

Conference (VoIP only)

You can speak to two participants simultaneously. Prerequisite: you are conducting an external call and have called a second partici-

pant (consultation call) or have accepted a waiting call.

¤ Press the display key §Conf.§.

You and the other two callers (both marked by the æ icon) can hear and speak to each other simultaneously.

Ending a conference call

¤ Press the display key §End Conf.§.

You return to "call swap" status. You are reconnected to the first participant. Or: Prerequisite:

u Transfer Call by On-Hook is not activated ("ECT" ¢ page 65; VoIP: "Configuring

call transfer via VoIP",

a Press the end call key to end the call with both participants.

Each of the callers can end their participation in the conference call by pressing the end call key and replacing the handset.

¢ page 184).

Page 71

Making calls using network services

Transferring calls

Transferring a call to an internal party

You are mak ing an external call and would like to transfer it to another handset.

¤ Set up an internal consultation call (¢page 137).

a Press the end call key (even before the other party has answered) to

transfer the call.

Transferring a call to an external number – ECT (Explicit Call Transfer)

You are mak ing an external call via a VoIP connection and wish to transfer the call to another external party.

Prerequisite: the feature is supported by the relevant network provider.

If you have activated the Transfer Call by On-Hook function for VoIP using the Web configurator (Configuring call transfer via VoIP,

a Press the end call key (even before the other party has answered) to

transfer the call.

Functions after a call

Cancelling ringback

Prerequisite: ringback is activated for your fixed line connection (page 67). v ¢ Ç Select Services ¢ Ringback Off

A connection is established to the exchange and a code sent.

¤ After confirmation from the telephone network, press the end call key a.

¢ page 184).

Please note

If the ringback was signalled before you could cancel it, you can end it using

§Cancel§.

Page 72

Using lists

The options are:

u Redial list u E-mail list u Call lists u Answering machine list (Gigaset 610A IP only)

Redial list

The redial list contains the 20 numbers last dialed (max. 32 digits). If one of the numbers is in the directory, the corresponding name will be displayed.

Manual redial

Ò Press the display key to open the redial list.

s Select entry. c Press the talk key again. The number is dialed.

When a name is displayed, you can display the corresponding phone number:

¤ Press the display key §View§ or the middle of the control key. ¤ Press right or left on the control key as required to view the next/previous

number.

Open the redial list. Once you have assigned a line (e.g., to establish an external consultation call); you must then press the display key number.

Using lists

§OK§ to dial the selected

Managing entries in the redial list

In idle status:

Ò Press the display key.

s Select entry.

§Options§ Open menu.

You can select the following functions with q:

Copy to Directory

Copy an entry to the directory (page 76).

Display Number

(As in the directory, page 79)

Delete Entry

Delete selected entry. (As in the directory, page 79)

Delete List

Delete complete list. (As in the directory, page 80)

Page 73

Using lists

All Calls

™ . . . 12345678901

Smith, Frank

for IP2

02. 18.11 03:40pm

View Options

Answering machine list (Gigaset C610A IP only)

You can use the answering machine list to listen to the messages that are on the answering machine (

¢ page 115).

Call lists

Prerequisite: Caller ID (CID, ¢ page 56)

Your base saves a range of call types:

u Accepted calls (from the user or the answering machine) u Outgoing calls u Missed calls

You can view each type of call separately or gain an overview of all calls. The list of accepted and missed calls contains the last 30 entries for each. The list of outgoing calls contains the last 60 entries.

In idle status, open the call lists by selecting the via the menu:

¢ All Calls / Outgoing Calls / Accepted Calls / Missed Calls

Please note

You can receive information on unknown numbers free of charge via the reverse search in the online directory (

List entry

New messages are displayed at the top. Example of a list entry:

§Calls§ (¢page 142) display key or

¢ page 84).

The following is displayed:

u List type (in header) u The entry status (only in the list of missed calls)

u The caller's number u CNIP information u Name of the connection to which the missed/accepted call was directed (for

Bold: new entry

receive connection), or via which the outgoing call was dialed (via send connection). The connection name you have assigned is displayed where available. Otherwise, the standard name is used.

Page 74

Using lists

u Date and time of call (if set) u Type of entry:

– Accepted calls ( – Missed calls ( – Outgoing calls ( – Calls recorded by the answering machine (

u In the missed calls list:

The number of missed calls from this number in the form [3] ([1] = "A missed call" is not displayed)

› )

™ )

š )

Ã)

Please note

Multiple calls from the same number are stored once in the missed calls list (the latest call). The number of calls from this number is shown in brackets after the entry.

One Private entry is created for all missed calls for which the number of the caller is withheld.

In addition, one Not available entry is created for every call for which the number was not transferred.

Press the talk key c or the speaker key d to call the selected caller back. Press the

the number linked to the name. If you have CNIP, then the name and town that are registered with your network provider for this number is displayed. If the name and town are not shown, it means that the caller has not requested Calling Line Identification or that Calling Line Identification has been withheld.

Use the

Copy to Directory

Delete Entry

Delete List

When you exit the call lists, all entries are set to the status "old", i.e., the next time you call up the list, they will no longer be shown in bold.

§View§ display key to access additional information, including for example

§Options§ display key to select the following options:

Copy number to the directory.

Delete selected entry.

Delete all entries.

Please note

In the case of each handset, only those accepted/missed calls directed to its receive connections are shown.

Page 75

Using lists

¾



02 10 09



Messages & Calls

Calls: (3)

Missed Alarms (1)

Back OK

Opening lists with the message key

Use the message key f to open the following lists:

u Answering machine list (Gigaset C610A IP only) or Network mailbox, if your net-

work provider supports this function and quick dial is set for the network mail-

¢ page 124).

box (

u Missed calls list u Missed alarms list

An advisory tone sounds as soon as a new entry appears on a list. The message key f also flashes if a new message is on the network mailbox on the local answering machine for the Gigaset C610A IP. Flashing is disabled when you press the flashing key.

In idle status, the display shows an icon for the new message:

Icon New message ...

Ã ... in an answering machine list (Gigaset C610A IP only) or on the

network mailboxes

™ ... in the Missed Calls list

Ë ... in e-mail list

 ... in the Missed Alarms list

The number of new entries is displayed under the corresponding icon.

Please note

If calls are saved in the network mailbox, you will receive a message if the appropriate settings have been made (see your network provider user guide).

After pressing the message key f, you can see all lists containing messages and the network mailbox lists.

Lists containing new messages are at the top of the list and are marked in a bold font.

Select a list with q. To open, press

§OK§.

Page 76

Missed alarms list

Missed anniversaries (¢ page 83) are displayed in the Missed Alarms list if:

u You do not accept an anniversary. u The anniversary was signalled during a phone call. u The handset is deactivated at the time of the anniversary. u You open the list by pressing the message key f (¢page 74).

Each entry is displayed with:

u Number or name u Date/time

The most recent entry is at the head of the list. Press the §Delete§ display key, to delete the selected entry. If 10 entries are already stored in the list, the next appointment reminder will delete

the oldest entry.

Using lists

Page 77

Using directories

The options are:

u (Local) directory (¢ page 76) u Public online directory and Yellow Pages (¢page 84) u Gigaset.net directory (¢ page 90) u Private net directory

Local handset directory

You can save a total of 150 entries in the directory. You can create a personalized directory for your own individual handset. You can

also send entries to other handsets (page 80).

Please note

You can assign numbers from the directory to the digit/display keys for quick access (quick dial) (page 140).

Directory entries

You can save the following information in a directory entry:

u First name and surname u Up to three numbers u E-mail address u Anniversary with reminder u VIP ringtone with VIP icon.

Open the directory in idle status or during an external call with the s key (press briefly).

Length of the entries

3 numbers: Max. 32 digits each

First name and surname: Max. 16 characters each

E-mail address: Max. 60 characters

Page 78

Using directories

Ball, Tim

äk l Sand, Anna

Turner, Tom

Saving number(s) in the directory – new entry

s ¢ <New Entry>

¤ You can enter data in the following fields:

First Name: / Last Name:

Enter first names and/or surnames. If you do not enter a name in either of the fields, the first phone number saved in the entry is saved and displayed in place of a surname. For instructions on entering text and special characters,

Phone (Home): / Phone (Office): / Phone (Mobile):

Enter a number in at least one of the fields. When scrolling through the directory, prefixed icons indicate which numbers

are contained in the entry:

ä denotes Phone (Home), kdenotes Phone (Office), l denotes Phone (Mobile).

E-Mail:

Enter the e-mail address.

Anniversary:

Select On or Off. With setting On:

Enter Anniversary Date and Anniv. (Time) and select reminder type: Anniv.

(Signal)

VIP Group:

Mark directory entry as VIP (Very Important Person). You can assign one of 6 VIP groups to each entry. These groups are defined by the color of the Æ icon, the name of the VIP group and the corresponding ringtone.

You recognize VIP calls by the ringtone. The ringtone animation background color changes to the VIP group color.

Prerequisite: Calling Line Identification (page 56).

§Save§ Press the display key.

¢ page 82.

¢ page 211.

Page 79

Using directories

Order of directory entries

Directory entries are generally sorted alphabetically by surname. Spaces and digits take first priority. If only the first name was entered in the directory, this is incorporated into the sort order instead of the surname.

The sort order is as follows: 1Space 2 Digits (0–9) 3 Letters (alphabetical) 4 Remaining characters (*, #, $ etc.)

To get round the alphabetical order of the entries, insert a space or a digit in front of the first letter of the surname. These entries will then move to the beginning of the directory.

Searching for a directory entry

s Open the directory. You have the following options:

u Use s to scroll through the entries until the required name is selected.

Press s briefly to scroll on an entry-to-entry basis. Press and hold s to scroll through the directory.

u Enter the first letter of the name; use the s key to scroll to the entry if neces-

sary.

The directory searches for the surname. If a surname has not been added, then it will search for the first name.

Dialling with the directory

s ¢ s (Select entry) c Press the talk key.

Or during a call:

§OK§ Press the display key.

If the entry only contains one phone number, this is the number that is dialed. If the entry contains several numbers, the icons for the numbers stored are dis-

played: ä/ k/ l.

r Select a number. c / §OK§ Press the talk key or display key. The number is dialed.

Please note

When dialing, you can link several numbers from the directory (e.g., a call-bycall number to a telephone number,

¢ page 95).

Page 80

Using directories

Managing directory entries

Viewing entries

s ¢ s(Select entry)

§View§ / w Press the display key or the middle of the control key. The entry will be

displayed. q Scroll through the entry if necessary.

Using other functions

Prerequisite: the directory was opened while the handset was in idle status.

§Options§ Press the display key.

You can select the following functions with q:

Display Number

To ed it or add to a s aved nu mber, or to save it as a new entr y, pr ess Óafter the number is displayed. Select the number for the entry, if necessary, and change or edit the saved number before dialing with c, or press Óto save as a new entry.

Delete Entry

Delete selected entry.

Copy Entry

– to Internal: Send a single entry to a handset (

¢ page 80).

Editing entries

s ¢ s(Select entry)

§View§ §Change§

Press the display keys one after the other.

¤ Perform changes and save.

Using other functions

When the handset is in idle status: s ¢ s(Select entry) ¢ §Options§ (Open menu) You can select the following functions with q:

Display Number

(see above/page 79)

Edit Entry

Edit selected entry.

Delete Entry

Delete selected entry.

Copy Entry

(see above/page 79)

VIP Groups

Edit VIP group name and ringtone. To do this: Select VIP group

¢ §Edit§ ¢ Edit entry ¢ §Save§.

Page 81

Using directories

Delete List

Delete all entries in the directory.

Copy All

to Internal: Send the complete list to a handset (

Available Memory

Display the number of entries that are still available in the directory.

Exchanging directory/entries with other handsets

You can send entries from the local directory or the complete local directory to handsets as well as receive directory entries from the handsets.

Please note:

u Entries with identical numbers are not overwritten on the receiving handset. u The transfer is cancelled if the phone rings or the receiver's memory is full. u Pictures and sounds assigned to entries are not transferred.

Prerequisites:

u The sending and receiving handsets must both be registered to the same base. u The other handset can send and receive directory entries.

Sending a directory/directory entries to a handset

s ¢ s(Select entry) ¢ §Options§ (Open menu) ¢ Copy Entry / Copy All

¢ to Internal

s Select the internal number of the receiving handset and press §OK§. The transfer begins. You can transfer several individual entries one after the other by responding to the

Entry copied - Copy next entry? prompt with the middle of the control key w.

A successful transfer is confirmed by a message and confirmation tone on the receiving handset.

¢ page 80).

§Yes§, selecting the entry and pressing

Please note

The transfer is interrupted in the event of an external incoming call.

Receiving a directory/directory entries from a handset

Prerequisite: the handset is in idle status.

¤ Start the transfer of directory entries on the handset as described in the handset

user guide.

If the data has been transferred successfully, the display on your handset will indicate the number of entries received (so far).

Page 82

Using directories

Adding a displayed number to the directory

You can add numbers to the directory:

u From a list e.g., the call list, answering machine list or the redial list u From a public online directory or the Yellow Pages u From your private net directory u When dialing a number

A number is displayed:

§Options§ ¢Copy to Directory

Or:

Ó Press the display key.

The directory is opened. You can create a new entry or extend an existing entry.

s Select <New Entry> or the directory entry and press §OK§. r Select the type of phone number ä / k/ land press §OK§.

The number is copied into the corresponding field. If the number field is already occupied, Overwrite existing number? is displayed.

§Yes§ Press the display key to overwrite the number. If you select §No§, you are

asked to select another type of phone number.

¤ If necessary, complete the entry (¢ page 77).

Please note

For a new entry:

u If you have CNIP, the first 16 characters of the transmitted name are also cop-

ied to the Last Name line.

u If you are copying a number from an online directory, the surname or nick-

name (if available) are copied into the First Name field.

u The message playback is interrupted during the number transfer from the

answering machine list.

Copying a number or e-mail address from the directory

In some operating situations, you can open the directory to copy a number or email address, for example. Your handset need not be in idle status.

¤ Depending on the operating situation, open the directory with s or ö.

q Select entry (¢ page 78).

Page 83

Using directories

Saving an anniversary in the directory

For each entry in the directory, you can save an anniversary and specify a time at which a reminder call should be made on the anniversary (default setting: Off).

§View§ §Change§

s Scroll to the Anniversary: line. v Select On. The following fields are displayed.

¤ You can enter data in the following fields:

Anniversary Date

Enter day/month/year in 8-digit format.

Anniv. (Time)

Enter the hour/minute for the reminder call in 4-digit format.

Anniv. (Signal)

Select the reminder type.

§Save§ Press the display key.

A time must be specified for reminder calls. If you select a visual signal, a time is not required and is automatically set to 00.00.

Deactivating anniversaries

s ¢ s (Select entry)

§View§ §Change§

s Scroll to the Anniversary: line. v Select Off.

§Save§ Press the display key.

¢ s (Select entry)

Press the display keys one after the other.

Please note

Press the display keys one after the other.

Page 84

Using directories

ØðÚ

Miller,

Frank

Off

Anniversary reminder call

In idle status, a reminder call is shown in the display of the handset (¢page 4) and

signalled with the selected ringtone.

You can:

§Off§ Press the display key to acknowledge and end the reminder call.

When you are on the phone, a reminder call is indicated on the handset with a single advisory tone.

Anniversaries that are indicated during a call and are not acknowledged are entered in the Missed Alarms list (

¢ page 75).

Page 85

Using directories

Using online directories

You can use public online directories (online directories and classified directories e.g., "Yellow Pages") depending on your provider.

You can configure the online directories you wish to use via the Web configurator.

Exclusion of liability

Gigaset Communications GmbH assumes no guarantee or liability for the availability of this service. The service may be discontinued at any time.

Opening an online directory/Yellow Pages

Prerequisite: the handset is in idle status.

s Press and hold.

This opens the list of online directories. Provider-specific names appear in the display.

q Select a directory (online directory or Yellow Pages) from the list and

§OK§.

press This establishes a connection to the online directory or the Yellow Pages. If there is only one online directory available, a connection is immediately estab-

lished if you press and hold down the control key s.

Please note

You can also establish a connection to the online directory as follows:

¤ When the handset is idle, dial 1#91 and press the talk key c. ¤ To establish a connection to the Yellow Pages, dial 2#91. ¤ To establish a connection to the Gigaset.net directory, dial 1188#9.

Calls to the online directory are always free of charge.

Searching for an entry

Prerequisite: you have opened the online directory/Yellow Pages.

¤ You can enter data in the following fields:

Last Name: (online directory) or Category/Name: (Yellow Pages)

Enter the name, part of a name or the category (max. 30 characters). City: Enter the name of the town/city in which the party you are searching

for lives (max. 30 characters).

If you have already completed a search, the last names of the towns/

cities you entered are displayed (maximum of five).

You can enter a new name or select one of the city names displayed

using s and confirm with Or: Number: Enter the number (max. 30 characters).

§OK§.

¤ Press the display key §Search§ or w to start the search.

Page 86

Using directories

You must make an entry in Last Name or Category/Name: and in City or in Number. Searching by number is only possible if supported by the online directory

you have selected. For instructions on entering text see page 211.

A list of the towns/cities found is displayed if the search returns more than one result:

q Select the town/city.

If the name of a town/city is longer than one line, it is abbreviated.

§View§ to view the complete name.

Select

If no matching town/city is found: Press

criteria. The entries for Category/Name and City are copied and you

can change them.

§Search§ Press the display key to continue the search.

A corresponding message will appear on the display if no party is found to match the search criteria. You have the following options:

§Change§ to change the search

¤ Press the display key §New§ to start a new search.

¤ Press the display key §Change§ to change the search criteria. The name and town/

city are copied over and you can change them.

No hits are displayed if the list of hits is too large. A message to this effect is displayed.

¤ Press the display key §Detail§ to start a refined search (¢page 87).

¤ Depending on the provider, you can view the list if the number of hits is shown

on the display. Press the display key

§View§.

Page 87

Using directories

Online Directory 1/50

Sand, Marie Elisabe ...

0049123456789

Parkstraße 11

Berlin 12345

View Options

Search result (hit list)

The search result is shown as a list on the display. Example:

1. 1/50: Consecutive number/total number of hits (only the consecutive number is dis-

2. Four lines including party's name, category, telephone number and address (possibly

You have the following options:

¤ You can scroll through the list with q. ¤ Press the display key §View§. Displays the full details of the entry (name, category

where applicable, address, telephone numbers). You can scroll through the entry with q.

Use

Refine search

Refine search criteria and restrict hit list (

New search

Start a new search.

Copy to Directory

Copy an entry to the local directory. If an entry contains several numbers, they are displayed in a selection list. A new entry is created for the selected number. The surname is transferred to the Last Name field of the local directory

(

Copy to Private NetDir.

Transfer the selected entry to the private net directory. The private directory and online directory must be provided by the same provider.

Depending on your provider, you can add a nickname to the entry in your private directory.

played if the total number of hits >99).

abbreviated). If a fixed line number is not available, the mobile number (if available) is displayed.

§Options§ to access the following options:

¢ page 87).

¢ page 81).

Page 88

Using directories

Calling subscribers

Prerequisite: a hit list is displayed.

¤ Select the entry and press the talk key c.

If the entry only contains one phone number, this is the one that is dialed. A list of numbers appears if there is more than one number.

¤ Using q, select a number and press the display key §Dial§.

Starting a refined search

You can use the search options available in the refined search (first name and/or street) to limit the number of hits returned by a previous search.

Prerequisite: a search result is displayed (hit list with multiple entries or a message indicating too many hits).

§Detail§ Press the display key.

§Options§ ¢Refine search

Select and press The search criteria from the previous search are copied and entered in the corre-

sponding fields.

Last Name: (online directory) or Category/Name: (Yellow Pages)

If necessary, change the name/category or extend the partial name. City: Name of the city/town from the previous search is shown (cannot be

changed).

Street: If necessary, change the name of the street (max. 30 chars.). First Name: (only in the online directory)

If necessary, enter the first name (max. 30 characters).

§Search§ Start refined search.

§OK§.

Page 89

Using directories

Using the private net directory

Some providers offer users the option of creating and managing a private net directory on the Internet.

The advantage of an online directory is that you can call up entries from any telephone or PC, e.g., from your VoIP phone in the office or your PC at a hotel.

You can use the private net directory on your handset.

Prerequisites:

u Create your private net directory using your PC's Web browser. u Create and manage entries in the online directory via your PC's Web browser. u Activate the online directory on your phone using the Web configurator. You

must save the username and password in particular for accessing your personal online directory on the phone.

You can use the directory from every registered handset.

Opening the online directory

Prerequisite: the handset is in idle status.

s Press and hold.

This opens the list of (online) directories. The provider-specific name is displayed for the private net directory.

q Select the private online directory from the list and press §OK§. Your private online directory is opened.

Please note

If there is no other online directory available apart from the private online directory:

¤ Press s briefly. The private online directory opens. ¤ Press and hold s. The handset's local directory opens.

The entries in the online directory are sorted alphabetically according to the first non-space field in the entry. This is generally the nickname or surname.

Selecting, viewing and managing entries in the online directory

Prerequisite: the online directory is open (see above).

¤ Scroll with s to the required entry.

Or: Enter the first letter of the name and scroll with s to the required entry.

¤ Press the display key §View§.

The detailed view with the complete entry opens. You can scroll through the entry with the control key q.

The following data is shown, if available (in the sequence specific to the provider): Nickname, name, first name, phone number, mobile number, VoIP number, street,

house number, post code, town/city, company name, category, date of birth, email.

Page 90

Using directories

Using other functions

§Options§ Press the display key.

You can select the following functions with q:

Enter nickname

You can edit or delete the nickname in an entry. Press

Copy to Directory

Copy an entry to the local directory (

¢ page 81).

§Save§ to save the change.

Please note

You can copy numbers from a public directory to your private online directory

¢ page 86).

(

Calling up an entry in the online directory

Prerequisite: you have opened the online directory.

q Select entry (open the details view, if necessary). c Press the talk key.

If the entry only contains one phone number, this is the one that is dialed. If the entry contains more than one phone number (e.g., mobile number and

phone number), they are offered to you for selection. q Select the number to be dialed.

§OK§ Press the display key.

The selected phone number is dialed.

Transferring the local directory to the private online directory

You can save entries in the local directory in vCard format as a vcf file on your PC using the Web configurator (

Several providers support functions on your Web pages that you can use to copy these files to the online directory.

¢ Web configurator on page 185).

Page 91

Using directories

Own Details

Your Gigaset.net

nickname:

abc

< C Save

Using the Gigaset.net directory

The handset is in idle status. s Press and hold.

This opens the list of online directories.

Gigaset.net

Select and press §OK§. The Gigaset.net directory opens.

Please note

u Calls to the Gigaset.net directory are always free of charge. u You can also open the Gigaset.net directory by dialing 1188#9 (phone

number of the Gigaset.net directory) and pressing the talk key c.

If a connection cannot be established with the Gigaset.net directory, an error message is sent and the handset will return to idle status.

Opening the Gigaset.net directory for the first time

When you open the Gigaset.net directory for the first time, you are asked to enter a nickname for your connection. You are entered in the Gigaset.net directory under this name.

¤ Using the keypad, enter the name that you would like to be listed under in the

¤ Press the right-hand display key §Save§.

Gigaset.net directory. The name may contain a maximum of 25 characters.

Page 92

Using directories

Gigaset.net

1/5

Saal, Frank

Sailor, Ben

Sailor, Anna

Sand, Marie Elisabe ....

Sand, Otto

View Options

Data protection notice

If you enter a nickname at this point, it is stored on a central Gigaset server. The nickname appears in the Gigaset.net directory, and other subscribers that use the Gigaset.net service can call you using this nickname. By entering your data, you agree to having your data saved. If you do not wish this to happen, you can cancel the operation at this point.

Cancel operation: Do not enter a name and press the display key

§Save§. You can use the directory

to search for other Gigaset.net subscribers and call them. However, no nickname is entered for you (your phone).

Or: Press and hold the end call key a to exit the Gigaset.net directory (without

performing a search).

Further information about the Gigaset.net service data saved can be found at www.gigaset.net/privacy-policy

If an entry with this name already exists, the message Nickname already exists.

Please change. is displayed. You are prompted to enter a name again.

Searching for subscribers in the Gigaset.net directory

Once the connection to the Gigaset.net directory has been established, you are asked to enter a name that you want to search for.

Gigaset.net name:

Enter the name or part of a name (max. 25 characters).

§Search§ Press the display key to start the search.

If the search has been successful, a hit list is displayed containing all the names that begin with the specified character string.

Example:

1. 1/5: Entry number/number of hits

2. Name of an entry, possibly abbreviated

You can scroll through the hit list with q.

If no matching entry is found, a corresponding message is displayed. You have the following options:

Page 93

Using directories

¤ Press the display key §New§ to start a new search.

¤ Press the §Change§ display key to change the search criteria. The name you previ-

ously entered in the search field is used as search criterion. You can then expand or edit as required.

If there are too many matching entries in the Gigaset.net directory, the message Too many entries found is displayed instead of a hit list.

¤ Press the display key §Detail§ to start a refined search. The previously entered

name is copied and you can edit/expand it.

Calling subscribers

qc Select the subscriber from the hit list and press the talk key.

Viewing the subscriber's number

q Select the subscriber from the hit list.

§View§ Press the display key.

The display shows the Gigaset.net number and the subscriber's name, whereby the name may appear over a number of lines.

q Display the name and number of the next/previous subscriber in the

u Connections to Gigaset.net are always established via the Internet. This is

u You can open the Gigaset.net directory and establish connections, even if

hit list.

Please note

regardless of the send connection configured/selected on your handset.

you have not entered yourself in the Gigaset.net directory.

Using other functions

Prerequisite: the hit list is displayed.

q(Select entry) ¢ §Options§ You can select the following functions with q:

Copy to Directory

Copy the number to the handset directory. The number and name (abbreviated if necessary, max. 16 characters) are copied to the local directory.

¤ Edit and save the entry where necessary (¢ page 77).

The hit list is displayed again.

New search

Start a search with a new name (¢ page 91).

Refine search

Start a refined search. The name previously searched for is copied and you can edit/expand it.

Own Details

See "Entering, editing and deleting own entry" on page 93.

Page 94

Using directories

Please note

If you select a Gigaset.net number from the local directory, the connection is automatically established via Gigaset.net (Internet).

Entering, editing and deleting own entry

You have the following options:

u Edit the name of your entry in the Gigaset.net directory. u Delete your entry from the Gigaset.net directory.

Viewing your own entry

You are connected to the Gigaset.net directory and have performed a search. A hit list is displayed:

¤ Select §Options§ ¢ Own Details and press §OK§.

Your Gigaset.net number and, where applicable, your current name are displayed.

Entering/editing a name

§Change§ Press the display key.

~ Edit the name or enter a new name (max. 25 characters) and press §OK§.

You can delete the name with Ñ.

Data protection notice

Cancel operation:

¤ Do not enter a name (or delete the name currently entered) and press the

display key

Or:

§Save§. You return to the hit list.

¤ Press and hold the end call key to return to the hitlist.

Further information about the Gigaset.net service data saved can be found at www.gigaset.net/privacy-policy

If there is no existing entry with this name in the Gigaset.net directory, the name is saved. A message to this effect is displayed. The handset switches to idle status.

If there is already an entry with this name, or the entered name contains impermissible characters, you are requested to enter a different name.

If an entry was created successfully in the Gigaset.net directory, the message "Saved" is displayed.

Page 95

Using directories

u If you delete the name, your entry is deleted from the directory. You are no

u You can also enter/edit your Gigaset.net name via the Web configurator.

Calling a Gigaset.net subscriber

You can call a Gigaset.net subscriber directly via the Gigaset.net directory (see above) or via their Gigaset. net number:

~/s Enter the Gigaset.net number (including the #9) or select it from the

c Press the talk key.

Every number ending with #9 is dialed via Gigaset.net.

Please note

longer "visible" to other Gigaset.net subscribers. However, you can still be reached via your Gigaset.net number. For instructions on displaying the number,

¢ page 206.

local directory.

Page 96

Making cost-effective calls

Make phone calls through a network provider who offers particularly low-cost call rates (call-by-call; fixed line only).

Using the Internet (VoIP) is the preferred cost-effective way of making calls.

Defining dialing plans

You can also use your phone's cost control function for calls to fixed line or mobile networks. In addition to your fixed line connection, you can open accounts with various VoIP providers offering favourable rates for calls to other networks. In the phone configuration, define the best connections (account), e.g., for specific regional, national and mobile network codes, to be used when calls are

¢ Web configurator, User-defined dialing plans – specifying rules for

made (

telephony, page 181). Or define the send connection to be used when you actually

dial the number (dialing via line selection,

Linking a number with a call-by-call number

You can predial call-by-call numbers for calls via your fixed line connection. Use the call-by-call numbers to select the network of a cost-effective provider for a call.

You can store the call-by-call numbers from several network providers in the local directory (

To prefix a number with a call-by-call number ("linking"), when the handset is in idle status:

s Press briefly to open the local directory. s Select entry (call-by-call number).

§Options§ Press the display key.

Display Number

The call-by-call number is shown on the display. ~c Enter the phone number and press the talk key.

Or:

s Press briefly again to copy the number from the local directory. q Select entry ( q If there are several numbers stored in the entry:

c Press the talk key. Both numbers are dialed.

¢ page 77).

Select and press

§OK§.

¢ page 78).

Select the number and press

¢ page 52).

§OK§.

Making cost-effective calls

Page 97

Making cost-effective calls

Displaying the call duration

The duration of each call appears in the display for all external calls

u During the conversation u Until approximately 3 seconds after terminating the call.

Please note

The actual duration of the call can vary from that shown by a few seconds.

Page 98

E-mail notifications

Your phone will notify you when new e-mail messages have been received on your POP3 server.

You can set your phone to periodically connect to your POP3 server and check whether you have new messages.

Any new e-mail messages that have been received are displayed on the handset: you will hear an advisory tone, the message key f will flash and the be displayed in the idle display.

Please note

u If new e-mail messages have been received, pressing the message key f

will display them in the E-Mail list.

Using the handset, you can display the sender, date/time of receipt and the subject and message text (abbreviated if necessary) for each e-mail in the incoming e-mail

¢ page 98).

list (

The prerequisite for displaying the e-mail messages on the handset is that you have used the Web configurator to save the name of the POP3 server and your personal access data (account name, password) in the phone (

Please note

If you have also activated the authentication of the phone with the POP3 server via a secure connection in the Web configurator and this fails, the e-mail messages are not downloaded to your phone.

In this case, pressing the flashing message key f Certificate error - Please check your certificates in the Web configurator..

¤ Press the display key §OK§ to confirm the message. ¤ Log in to the Web configurator (¢page 168). The Security Web page

¢ page 179) tells you why the secure connection could not be established

(

and what you can do.

E-mail notifications

Ë icon will

¢ page 185).

will display the message

Page 99

E-mail notifications

E-mail Incoming

Frank.Miller@mailp.com

02.10.11 3:40pm

Happy Birthday

Anna Sand

02.10.11 10:38am

Read Delete

Opening the incoming e-mail list

Prerequisites:

u You have set up an e-mail account with an ISP. u The incoming e-mail server uses the POP3 protocol. u The name of the POP3 server and your personal access data (account name,

password) are stored in the phone.

Messaging

v Or if new e-mail messages have been received (message key f flashes): f ¢ E-Mail

The phone establishes a connection to the POP3 server. A list of e-mail messages that are stored there is displayed.

New unread messages appear above old read messages. The most recent entry is at the head of the list.

The following details are displayed for each e-mail: name or e-mail address of the sender (one line, abbreviated if necessary) and date and time (date and time will only display correct values if sender and recipient are located in the same time zone).

Example display:

¢ E-Mail

1 E-mail address or name transmitted by the sender (abbreviated if necessary)

Bold: new message. All e-mail messages that were not present in the incoming e-mail server when the inbox was last opened are identified as "new". All other e-mails are not marked, regardless of whether or not they have been read.

2 Date and time of receipt of e-mail message

If the inbox on the incoming e-mail server is empty, No entries will appear in the display.

Page 100

E-mail notifications

Please note

Many e-mail providers activate spam protection measures by default. E-mail messages classified as spam are stored in a separate folder and are therefore not shown in the incoming mail list.

Some e-mail providers allow you to deactivate spam protection or show spam e-mails in the incoming mail list.

Other e-mail providers may send a message to the inbox when a new spam email is received. This is to inform you that a suspected spam e-mail has been received.

The date and sender of this mail are repeatedly updated, so that it is always displayed as a new message.

Messages when establishing a connection

The following problems may occur when connecting to the POP3 server. The messages are displayed in the display for a few seconds.

Server not accessible

The connection to the POP3 server could not be established. This may have the following causes:

– Incorrect entry for the name of the incoming e-mail server (

rator).

– Temporary problems with the POP3 server (server is down or is not con-

nected to the Internet).

¢ Web configu-

¤ Check settings in the Web configurator. ¤ Try again later.

Currently not possible

The resources your phone requires to make the connection are busy, e.g.: – The permitted number of VoIP connections has already been reached. – One of the registered handsets is currently connected to the POP3 server.

¤ Try again later.

Error when logging in to the POP3 server. This may have the following cause: – Incorrect entries for name of POP3 server, user name and/or password.

¤ Check settings (¢ Web configurator).

Mailbox settings incomplete

Incomplete entries for name of incoming e-mail server, user name and/or password.

¤ Check/add to settings (¢ Web configurator).

Gigaset C610IP, C610A IP User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Handset at a glance

Display icons

The base at a glance

Contents

Safety precautions

First steps

Checking the package contents

Setting up the handset for use

Inserting the batteries and closing the battery cover

Connecting the charger

Placing the handset in the charger

Initial charging and discharging of the batteries

Installing the base

Connecting the base

1. Connecting the phone and power cables to the base

2. Connecting the base to the fixed line and the A/C power outlet

3. Connecting the base with a router (Internet)

1. IP wizard: making VoIP settings

2. Connection wizard

Completing the installation

Date/time

Connecting the headset to the handset (optional)

Attaching the belt clip (optional)

Proceeding

Using the phone

Control key

Display keys

Keys on the keypad

Correcting incorrect entries

Menu guidance

Main menu (first menu level)

Submenus

Reverting to idle status

Activating/deactivating the handset

Activating/deactivating the keypad lock

Understanding the operating steps in the user guide

Menu tree

Making calls

Making an external call

Calling an IP address (provider-dependent)

Dialling emergency numbers

Displaying the phone number you are calling (COLP)

Ending a call

Accepting a call

Calling Line Identification (Caller ID)

Call display

Display with CNIP

Notes on calling line display (Caller ID)

VoIP telephony via Gigaset.net

Activating/deactivating speakerphone

Muting the handset

Making calls using network services

Configuring general settings for all calls

General call forwarding (CF)

Activating/deactivating call waiting for external calls (VoIP only)

Special settings for calls via VoIP

Special settings for calls via the analog fixed line

Configuring settings for the next call

Activating "anonymous calling" for the next call

Suppress call waiting with the next call (fixed line)

Configuring settings during an external call

Initiating ringback when busy/no answer (fixed line)

Accepting a waiting call

Rejecting a waiting call (VoIP only)

Consultation calls (external)

Call swapping (VoIP only)

Conference (VoIP only)

Transferring calls

Functions after a call

Cancelling ringback

Using lists

Redial list

Manual redial

Managing entries in the redial list

Answering machine list (Gigaset C610A IP only)

Call lists