Gigaset A270 Service Manual

A170/A170A A270/A270A
You can find the most up-to-date
user guide at
www.gigaset.com/manuals
User guide online on your
smartphone or tablet:
Download the Gigaset Help app

Contents

Contents
Overview of the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Overview of the A170A/A270A base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Illustration in the user guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents of the package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting the base to power supply and telephone network . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connecting the base to the router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting the charging cradle (if supplied). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting up the handset for use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accepting a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Caller display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Handsfree mode (A270/A270A only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Automatic network provider selection (Preselection). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Message/call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Call list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Answer machine list (A170A/A270A only) / network mailbox list. . . . . . . . . . . . . . . . . . . . . . . . . 18
Local answer machine (A170A/A270A only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Setting up the answer machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operation using the handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operation when on the move (remote operation). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Network mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Locating a handset – "Paging" (A170A/A270A only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Registering a handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
De-registering the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Making internal calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Additional functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alarm clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ECO DECT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Quick dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents
Telephone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Call volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Music on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Key 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Repeater support (A170A/A270A only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Resetting the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating the base with a PABX/router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customer Service & Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Questions and answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Guarantee Certificate - United Kingdom and Ireland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Manufacturer warranty (Middle East) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Manufacturer's advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Authorisation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contact with liquid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Technical details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Entering letters/characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Not all functions described in the user guide are available in all countries or from all network providers.
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3

Overview of the handset

1
4
5
6
7
8 9
3
11
10
MENU
INT
11.05.
16:52
1
2
Overview of the handset
1 Answer machine icon (A170A/A270A only) 2 Charge level of the batteries
Flashing: Batteries almost empty
Flashing: Charge process
Empty to fully charged
3 Display keys and functions ( p. 12)
Various functions, depending on the operating situation
4Talk key / Handsfree key
Handsfree mode (A270/A270A only) Accept call; select number displayed
Open the redial list Start dialling
5 End call key and On/Off key
End call; cancel function Go back one menu level Return to idle status Switch the handset on and
off (in idle status)
6 Control key
Navigate through menus and entry fields Open the directory Set the call volume
7 Key 1
Playback messages on the answer machine (A170A/A270A only) / network mailbox
8 Key 0/Recall key
Consultation call (flash)
9 Hash key/Lock key
Enable/disable keypad lock (in idle status)
Toggle between upper/lower case and digits (when inputting text)
Insert a dialling pause
10 Star key
Switch the ringtones on/off Enter special characters Switch from pulse dialling to
tone dialling (for the existing connection)
11 Microphone
¥ Press briefly ¥ Press and hold
¥ Press briefly ¥ Press and hold ¥ Press and hold
¥ Press down ¥ Press up
¥ Press and hold
¥ Press and hold
¥ Press and hold
¥ Press briefly
¥ Press and hold
¥ Press and hold ¥ Press briefly ¥ Press briefly
New messages in the call list / network mailbox list ( p. 17) are shown on the display by message New messages.

Overview of the A170A/A270A base

C
E
A
D
B
F
Overview of the A170A/A270A base
DBack key
During message playback: Go to the start of the current message: Skip to the previous message:
E On/Off and Playback/Stop key
Switch the answer machine on/off: During message playback: Play back messages:
AVolume keys (– = quieter; + = louder)
During message playback: adjust the speech volume
While the phone is ringing: adjust the ringtone volume
B Delete key
During message playback: Delete current message.
CForward key
During message playback: Go to the next message.
Cancel playback:
Lights up: Answer machine switched on,
Flashes: New message; message is being
Flashes very quickly:
F Registration/paging key
Locate a handset ("paging"): Register the handset:
¤ press once
¤ press twice
¤ Press and hold
¤ Press briefly ¤ Press briefly
no new messages
played or recorded
Memory full
¤ Press briefly
¤ Press briefly
5

Illustration in the user guide

Illustration in the user guide
Warnings, the non-adherence to which can result in damage to devices or personal injury.
Important information regarding function and appropriate handling or functions that could generate costs.
Additional helpful information.

Keys

or Talk key Handsfree key
End call key to Digit/letter keys
Control key Recall key
Hash key Star key
MENU, OK, INT Display keys

Procedures

Example: Switching Auto answer on/off:
¤ MENU Settings OK Handset OK Auto Answer OK
( = enabled)
Step Follow this procedure
¤ MENU Press the display key MENU. ¤ Settings
¤ OK ¤ Handset
¤ OK ¤ Auto Answer Select the Auto Answer entry using the control key . ¤ OK Enable or disable it using OK. Function is enabled .
Use the control key to navigate to entry Settings. Press OK to confirm. The submenu Settings opens.
Select the Handset entry using the control key . Press OK to confirm. The submenu Handset opens.
Safety precautions
Read the safety precautions and the user guide before use.
The device cannot be used in the event of a power failure. In case of a power failure it is also not possible to make emergency calls.
Emergency numbers cannot be dialled if the keypad/display lock is activated!
Use only rechargeable batteries that correspond to the specification (see list of per­mitted batteries www.gigaset.com/service rechargeable) battery or other battery types as this could result in significant health risks and personal injury. Rechargeable batteries, which are noticeably damaged, must be replaced.
The handset must not be operated if the battery cover is open.
Do not use the devices in environments with a potential explosion hazard (e.g. paint shops).
The devices are not splashproof. For this reason do not install them in a damp environ­ment such as bathrooms or shower rooms.
Use only the power adapter indicated on the device. Whilst charging, the power socket must be easily accessible.
Remove faulty devices from use or have them repaired by our Service team, as these could interfere with other wireless services.
Do not use the device if the display is cracked or broken. Broken glass or plastic can cause injury to hands and face. Send the device to our Service department to be repaired.
Do not hold the rear of the handset to your ear when it is ringing or when speaker mode is activated. Otherwise you risk serious and permanent damage to your hearing.
The phone may cause interference in analogue hearing aids (humming or whistling) or cause them to overload. If you require assistance, please contact the hearing aid sup­plier.
Using your telephone may affect nearby medical equipment. Be aware of the technical conditions in your particular environment, e.g. doctor's surgery. If you use a medical device (e.g. a pacemaker), please cont act the device manufacturer. They will be able to advise you regarding the susceptibility of the device to external sources of high fre­quency energy (for the specifications of your Gigaset product see "Specifications").
Safety precautions
). Never use a conventional (non-
7

Getting started

Getting started

Contents of the package

one base
one power adapter
one handset
one phone cable
two batteries
one battery cover
one user guide
If you have purchased a model with multiple handsets, the package should contain two batteries, a battery cover and a charging cradle with power adapter for each additional handset.
Pos iti on th e ba se on a le vel, non- sli p sur fa ce at a cen tra l poi nt i n the flat or h ouse . You can also
fit the base to a wall. The range of the base is 300 metres outdoors and 50 metres indoors. The base and the charging cradle are designed for use in enclosed, dry rooms within
a temperature range of +5 °C to +45 °C. The device's feet do not usually leave any marks on surfaces. However, due to the
multitude of different varnishes and polishes used on furniture, contact marks on the surfaces cannot be completely ruled out.
Never expose the telephone to heat sources, direct sunlight or other electrical devices.
Protect your telephone from moisture, dust, corrosive liquids and vapours.
Getting started
1
2
A170/A270
2
1
A170A/A270A
1
2
1
2
A170/A270
1
A170A/A270A
1
2 2
1
2
3
4
123
4

Connecting the base to power supply and telephone network

¤ Connect the power adapter . ¤ Connect the phone jack and insert the cables into the cable channels.
The power adapter must alw a power supply.
The answer machine (A170A/A270A only) will not be ready for operation until approximately 30 seconds after the base has been connected.
ays be connected as the phone does not work without

Connecting the base to the router

You can also operate the telephone on the analogue connection of a router.
¤ Connect the phone jack and connect it to the analogue port of a router .
Any echoes can be reduced by switching on Echo mode ( p. 32).

Connecting the charging cradle (if supplied)

¤ Connect the flat plug of the power
adapter .
¤ Plug the power adapter into the
power socket .
If you have to remove the plug from the charging cradle again: release button and disconnect the plug .
Press the
9
Getting started
6.5 h

Setting up the handset for use

The display is protected by a plastic film. Please remove the protective film!

Inserting the batteries

Only use rechargeable batteries, as this could otherwise result in significant health risks and personal injury. For example, the outer casing of the batteries could be destroyed or the batteries could explode. The device could also malfunction or be damaged as a result of using batteries that are not of the recommended type.
¤ Insert the batteries with
the polarity in the correct direction.
The polarity is indicated in the battery compartment.
¤ Insert the battery cover
from the top.
¤ Then slide the cover
upwards until it clicks into place.
To open the battery cover, for instance to replace the batter­ies:
¤ Reach into the notch
at the top of the cover and slide the cover down-wards.

Charging the batteries

¤ Charge the batteries fully prior to first use in the base or
the charging cradle.
The batteries are fully charged when the battery icon on the display stops flashing.
Batteries may heat up during charging. This is not dangerous. After a time, the charging capacity of the batteries will decrease for technical reasons. Handsets contained in the package have already been registered to the base. If,
however, a handset has not been registered (Register HS or Put into base is displayed), please register it manually ( p. 23).

Changing the display language

You can change the display language, if the telephone has been set to an incomprehensible language.
¤ MENU Press the keys slowly in succession . . . the language set
(e. g. English) is displayed
¤ To select a different language: Press the control key until the language required is
selected on the display, e. g. Francais OK ( = selected)
Getting started
973 SET: [0]
973 SET: [2]

Setting time and date

Set the date/time so that the correct date and time can be assigned to incoming calls, and to enable the alarm to be used.
¤ MENU Settings OK Date/Time OK Enter the date in 8 digits (day, month
and year) OK Enter the time in 4 digits (hours and minutes) OK (Display: Saved)
Moving the input position to the left or the right:
Press up or down on the control key
Copying the date and time
If your telephone is sent the date and time in a caller display (for example by your network operator, a router or a PABX) you can specify whether and when this data should be copied.
¤ Press the keys: MENU
. . . You will see the following displayed; the current setting flashes, e.g.
¤ Press the key to determine when the data is copied:
never or once, if the date and time are not set in your telephone or always
. . . You will see your selection (e.g. 2 f
or 'always'):
¤ Press the display key OK.
11

Operating the handset

MENU
Operating the handset

Switching the handset on and off

¤ Press and hold the End call key
When you place a switched-off handset into the base or the charging cradle, it switches on automatically after about 30 seconds.
When the handset is removed from the base/char

Locking/unlocking the keypad

¤ Press and hold the hash key .

Display keys and functions

¤ Press the display key . . . The function shown above it on the display is accessed.
Display Meaning on keypress INT Call ano MENU Open the main menu/submenu OK Confirm menu function / save entry
Display functions accessed from the control key
ther handset internally
Back one menu level Delete previous character
ging cradle, the display switches off briefly.
Display Meaning on keypress
Use
to scroll up/down and to set the volume
Move the cursor left and right with

Menu navigation

Your phone has many functions, and they are available to you from menus. Select menu function:
¤ When the telephone is in idle status press the display key MENU . . . the menu is opened. ¤ Use the control key to scroll to the desired function Confirm with OK.
Return to idle status: Press and hold the key .

Making calls

Making calls

Making a call

¤ Enter the number Press the Talk key . . . The number is dialled
or
¤ Press and hold the Talk key . . . The dial tone can be heard Enter the number
To change the receiver volume during a call: Use To end call / cancel dialling: Press the End call key Provide every number automatically with a netw
ork provider prefix: p. 15

Dialling from the directory

¤ Open the directory with Use to scroll to the desired entry. ¤ Press the Talk key

Dialling from the call list

Opening the call list: MENU Messages CallsList 01+02 OK
¤ Select entry

Dialling from the redial list

The list contains the 10 numbers last dialled with the handset.
¤ Press briefly Select entry
to set the volume
Managing entries in the redial list
¤ Press briefly Select entry MENU Select function OK
Possible functions: U
se Number / Copy to Dir. / Delete Entry / Delete List

Accepting a call

¤ Press the Talk key .
Func tion Auto Answer enabled: Simply take the handset out of the base/charging cradle Enabling function Au
to Answer:
¤ MENU Settings OK Handset OK Auto Answer OK
( = activated)
13
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