Gateway WBR-100 User Manual

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your Gateway Windows network

installationguide

802.11b wireless series Router model WBR-100

Installing

Configuring

 

 

Contents

1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Important safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Parts and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2 Initial setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Making connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Connecting the hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Configuring the computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Contacting and configuring the router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Contacting the router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Configuring the router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

3 Routine Router Settings and Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using router settings and features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Configuring LAN settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Configuring wireless settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Changing the password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Checking router status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Setting up wireless operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Returning the router settings to the default settings . . . . . . . . . . . . . . . . . . . . 32

4 Advanced Features and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Configuring advanced Internet settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Configuring access control settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Turning on remote management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Setting up a virtual server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Using a dynamic DNS service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Upgrading the firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Using the PC Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Changing router options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Changing security settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

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Establishing a router security scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Change log settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Set the MAC address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Configure routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

5 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Ping utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Setting a static IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Problem resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Automated troubleshooting system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

A Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Terms you should know . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

B Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

C Safety, Regulatory, and Legal Information. . . . . . . . . . . . . . . . . . . . . . .79

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1

Introduction

This chapter introduces the Gateway Wireless 802.11b access point router.

Read this chapter to learn about:

Product features

Safety

Package contents

Connectors and LEDs

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Chapter 1: Introduction

Features

Your Gateway Wireless Router features:

Compact, modern design

High speed (11 Mbps in the 2.4 GHz band - 802.11b)

Remote administration and firmware upgrades through the Internet

DHCP service to your network

Sophisticated security features, including up to 128-Bit WEP encryption, Web and port filtering, WAN request blocking and DMZ hosting

Virtual Private Networking (VPN) over the Internet (with IPSec, L2TP, and PPTP pass-through)

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Important safeguards

Important safeguards

Warning Do not attempt to remove the cover. There are no user-serviceable parts inside. Removing the cover voids the warranty.

Have your wireless router repaired by qualified service personnel only.

Precautions

Do not place your wireless router in direct sunlight or near a heat source, as this may damage the housing or electronic components of the device.

Do not open or try to repair the device yourself.

Do not place your wireless router in a damp or excessively humid location, such as a bathroom.

To avoid possible electrical damage due to power surges, use a shielded, anti-surge plug-strip.

To avoid possible damage due to lightning, turn off and unplug the router during electrical storms.

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Chapter 1: Introduction

Package contents

Along with your wireless router, the package also contains the following items:

AC Adapter

Ethernet cable

User’s guide

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Parts and accessories

Parts and accessories

The following additional parts and accessories may be helpful in setting up your wireless network:

Wireless Network Controller cards (for computers or notebooks)

RJ-45 (Cat-5) network cables (various lengths)

Contact Gateway for information on ordering these and other accessories.

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Chapter 1: Introduction

Front

LED

Description

 

 

Power

Off - The router is turned off

 

On (green) - Power on

 

Flashing (green) - After a firmware

 

upgrade

 

 

Wireless

On (green) - The wireless mode is on

 

 

WAN

Flashing (green) - Activity on the WAN

 

connection

 

 

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Front

LED

Description

LAN 4 - 1 Off - The connection does not have an

Ethernet link

On (green) - Ethernet link detected on indicated connection

Flashing (green) - Data traffic on indicated connection

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Chapter 1: Introduction

Back

Antenna

Power connection

WAN Port

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LAN Ports Reset switch

Connector/control

Description

 

 

Power connection

Plug the AC adapter into this connection

 

and plug the power cord into the AC

 

adapter. Use only the AC adapter and

 

power cord that came with the wireless

 

router. Use of any other AC adapter or

 

power cord may damage your router and

 

void the warranty.

 

 

Reset switch

Press the reset button to return all

 

configuration settings to the default

 

settings.

 

 

WAN port

Connect the DSL or cable modem to this

 

RJ-45 Ethernet port.

 

 

LAN ports

Connect a computer, hub, or switch to

 

these RJ-45 Ethernet ports.

 

 

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Initial setup

Read this chapter to learn how to:

Make connections

Configure the computers

Contact and configure the router

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Chapter 2: Initial setup

Making connections

Preparation

If you intend to use the router to connect your network to the Internet, you need a broadband Internet connection (DSL or cable). You also need the following information and equipment:

A host computer (initially connected to router to enter configuration information) that has a network interface card.

An RJ-45 Ethernet cable (Cat-5 or better)

A DSL or cable modem (purchased or provided by your ISP)

Host computer’s IP address (assigned by your ISP, if a static IP address is required)

Subnet mask (assigned by your ISP, if a static IP address is required)

Default gateway (assigned by your ISP, if a static IP address is required)

Primary DNS IP address (assigned by your ISP, if a static IP address is required)

Host computer’s name and workgroup (available through the Windows Control Panel under System information)

Connecting the hardware

To connect the hardware:

1 Turn off and unplug the host computer, the DSL or cable modem, and the router.

2 Using an RJ-45 Ethernet cable (Cat-5 or better), connect the Ethernet port of the host computer to the LAN 1 connection on the back of the router.

3 Using an RJ-45 Ethernet cable (Cat-5 or better), connect the Ethernet port on your DSL or cable modem to the WAN connection on the back of router.

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Making connections

Warning Use only the AC adapter and power cord provided with the router. Use of any other adapter or power cord your router and void your warranty

4 Plug the AC adapter into the power cord, then plug the power cord into an electrical outlet. Connect the other end of the adapter to the power connector on the back of the router. (see the illustration on “Back” on page 8)

The green Power LED turns on

The green Wireless LED turns on

5 Turn on the DSL or cable modem. Check the LEDs on the modem to make sure that the modem is connected and operating normally. The WAN LED on the router lights when the modem is connected correctly to the router.

6 Turn on the host computer. The LAN LED corresponding to the RJ-45 jack used for the LAN connection on the router lights when the computer is connected correctly to the router.

 

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Chapter 2: Initial setup

Configuring the computers

Now that you have the hardware connected, you need to configure the computers you want to include in your network to let them obtain an IP address automatically. An IP address lets the computers communicate with and operate on your new network. Use the configuration procedure specific to your computer’s operating system:

To configure computers using Windows XP:

1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Network and Internet Connections.

2 Click/Double-click Network Connections. The Network Connections window opens.

3 Double-click the Local Area Connection icon for your network interface card. If you see more than one, double-click the one that connects to your local network. The Local Area Connection Status dialog box opens. Click Properties.

4 In the Components checked are used by this connection list, click Internet Protocol (TCP/IP), then click Properties.

5 Check Obtain an IP address automatically, and make sure that Obtain DNS server address automatically is selected.

6 Click OK to accept the settings.

7 Click OK again to exit.

8 Repeat Step 1 through Step 7 for each computer on your network running Windows XP.

To configure computers using Windows 2000:

1 Click Start, Settings, then click Control Panel.

2 Double-click the Network and Dial-up Connections icon to open the Network dialog box.

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Configuring the computers

3 Double-click the Local Area Connection icon for your network interface card. If you see more than one icon, select the one that connects to your local network. The Local Area Connection Status dialog box opens. Click

Properties.

4 In the Components checked are used by this connection list, click Internet Protocol (TCP/IP), then click Properties.

5 Check Obtain an IP address automatically, and make sure that Obtain DNS server address automatically is selected.

6 Click OK to accept the settings.

7 Click OK again to exit.

8 Repeat Step 1 through Step 7 for each computer on your network running Windows 2000.

To configure computers using Windows 98SE or Me:

1 Click Start, Settings, then click Control Panel.

2 Double-click the Network icon to open the Network dialog box.

3 Click the Configuration tab, click the TCP/IP protocol for your network interface card, then click Properties. If you do not see TCP/IP, you need to install the TCP/IP protocol. See the documentation that came with your network interface card for information on installing the TCP/IP protocol)

4 Check to select the Obtain an IP address automatically check box, then click the Gateway tab and make sure that the Installed gateways box is not selected.

5 Click OK to accept the settings.

6 Click OK again to exit. Follow any on-screen instructions.

7 Reboot your system.

8 Repeat Step 1through Step 7 for each computer on your network running Windows 98SE or Me.

 

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Chapter 2: Initial setup

Contacting and configuring the router

Now that all the hardware connections have been made, you must configure the router must to operate on your network and to connect to the Internet through an ISP.

Initial configurations vary somewhat, depending on your ISP. Contact your ISP before you configure your router, and determine the following:

If your ISP assigns a static IP address or provides one automatically (DHCP) each time you connect to the ISP

For an automatic IP address, the Host Name (if required) and the Domain Name (if required)

For a static IP address, the IP address, subnet mask, default gateway, and DNS address (at least one)

If you are connected with a DSL modem using Point to Point Protocol over Ethernet (PPPoE), or if your ISP requires a user name and password, the user name and password you need to use

If your ISP uses RAS (Singapore) or PPTP (Europe), instructions for setting up.

Contacting the router

To contact the router:

1 Launch your Web browser on the host computer.

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Contacting and configuring the router

2 In the address box, type 192.168.1.1, then press ENTER. A message tells you to enter a User name and Password.

3 When a message tells you to enter a User name and Password, type admin in both boxes (the default), then click OK. The Setup page opens.

4 Go to “Configuring the router” on page 16.

 

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Chapter 2: Initial setup

Configuring the router

Use the router Setup Wizard to do the initial configuration of the router. The Setup Wizard steps you through the process by asking you a series of questions. If you cannot answer some of the questions, contact your ISP for additional information. After the Setup Wizard has finished, the initial configuration of your router should be complete.

For help or additional information on any of the configuration windows described here, click items with bold blue lettering or the Help button at the bottom of the window.

The Setup Wizard

To configure the router:

1 After accessing the Setup page (see “Contacting the router” on page 14), click Setup Wizard in the left column. The Setup Wizard window opens. Click Next to continue.

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Contacting and configuring the router

2 In the Setup Wizard - Internet Access window, click the type of Internet access you have. If you are not sure what kind of service you have, look on your modem (it may say Cable Modem or DSL Modem) or contact your ISP for the information. When you have made your selection, click Next to continue.

3 If you selected Cable Modem, type the Hostname and Domain Name (if required by your ISP), and the Login method. Do not change the default MAC (physical) Address unless your ISP recorded your computer’s hardware address and requires it for your Internet connection. If this is the case, click Clone MAC Address to have your computer’s MAC address copied to the router. Click Next to continue.

Indicate how the IP Address is assigned by your ISP. If they assign one automatically each time you connect, select Dynamic. If they specify an IP address that does not change, select Static and type the IP Address, the subnet mask, the default gateway, and the DNS. Click Next to finish.

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Chapter 2: Initial setup

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5

6

If you selected DSL/ADSL Modem, select the type of Login (if any) used for Internet access. Click Next to continue.

PPPoE - Type the User Name and Password provided by your ISP. Also, indicate if you connect automatically, and the interval that elapses before you are automatically disconnected. Click Next to continue.

-OR -

PPTP (Europe only) - Enter the PPTP Server IP Address, the User Name and Password provided by your ISP. Also, indicate if you connect automatically, and the interval that elapses before you are automatically disconnected. Click Next to continue.

-THEN -

Indicate how the IP Address is assigned by your ISP. If they assign one automatically each time you connect, select Dynamic. If they specify an IP address that does not change, select Static and type the IP address, the subnet mask, the default gateway, and the DNS. Click Next to finish.

If you selected Telstra Bigpond Cable (Australia):

Enter the Server IP Address, the Login User Name and Login Password provided by your ISP. Also, indicate if you connect automatically, and the interval that elapses before you are automatically disconnected. Click Next to continue.

-THEN -

Indicate how the IP Address is assigned by your ISP. If they assign one automatically each time you connect, select Dynamic. If they specify an IP address that does not change, select Static and type the IP Address, the subnet mask, the default gateway, and the DNS. Click Next to finish.

If you selected SingTel RAS:

Type the Login User Name and Login Password provided by your ISP. Also, select the type of RAS Plan you have (512k or 256k Ethernet), then indicate if you connect automatically (as needed), or if your connection is always maintained. Click Next to finish.

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Contacting and configuring the router

7 If you selected Other (e.g., Fixed Wireless):

Indicate how the IP Address is assigned by your ISP. If they assign one automatically each time you connect, select Dynamic. If they specify an IP address that does not change, select Static and type the IP Address, the subnet mask, the default gateway, and the DNS. Click Next to finish.

8 Click Finish to complete the initial router configuration. We suggest that you leave the check in the Test Internet Connection check box to have the connection tested automatically.

 

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Chapter 2: Initial setup

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Routine Router

SettingsStatusand 3

Read this chapter to learn how to:

Set up LAN settings

Set up wireless settings

Reset the password

Check router status

Set up security for wireless operation

Restore the router’s default settings

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Chapter 3: Routine Router Settings and Status

Using router settings and features

The router comes with pre-set settings that let it operate in most situations. You can make changes to these settings if you want to turn on additional features on your router or to make your router conform to your ISP’s requirements for Internet access.

The Gateway Wireless Router Setup utility lets you turn many of the router’s features on and off to customize your network.

Configuring LAN settings

These settings configure the router for operation within your local area network. The LAN IP address is the address your computers see and the address they use to contact the router.

We recommend that you use the default values for IP address and subnet mask, unless the address is already being used in your LAN or your LAN is using a different address range.

To configure the LAN settings:

1 After accessing the Setup page (see “Contacting the router” on page 14), click LAN in the left column. The LAN window opens.

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Using router settings and features

2 If the IP address and subnet mask must be changed, type the new IP address and subnet mask in the boxes provided, otherwise leave the default settings.

3 In the DHCP Server box, make sure that the check box is selected (default) if you want the router to provide DHCP service to your network (by assigning an IP address automatically to each computer on your network when they sign on). Click the box to remove the check only if you have another router or DHCP server on your network providing this service.

The Start IP Address is the first IP address assigned by the router. Subsequent IP addresses will increment by one until all addresses are assigned (up to the Finish IP Address). The first three fields are assigned by the router to match the router’s IP address and function correctly in the LAN.

The Finish IP Address is the last IP address assigned by the router. It determines the maximum number of IP addresses that can be assigned by the router. The first three fields are assigned by the router to match the router’s IP address and function correctly in the LAN.

4 Click Save to save your entries or Cancel to remove your changes and return to the default settings.

 

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Chapter 3: Routine Router Settings and Status

Configuring wireless settings

To configure the wireless settings:

1 After accessing the Setup page (see “Contacting the router” on page 14), click Wireless in the left column. The Wireless window opens. In the Identification area, the Regulatory Domain and Station Name are automatically provided.

2 Type the name of your wireless LAN in the SSID (service set identifier) box. This must be consistent for your entire local network. It is case sensitive and can be up to 32 alphanumeric characters in length.

Important The SSID must be exactly the same for all wireless stations on your entire local wireless network. Wireless stations with a different setting will be unable to communicate with the rest of the network.

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+ 63 hidden pages