Gateway XHD3000 User Manual

XHD3000 30-inch Widescreen LCD Monitor
USERGUIDE
®

Contents

Chapter 1: Checking Out Your Monitor . . . . . . 1
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Monitor connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Remote control features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Chapter 2: Setting Up Your Monitor. . . . . . . . 11
Connecting the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Connecting video inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Connecting audio inputs and outputs . . . . . . . . . . . . . . . .14
Connecting power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Setting up the optional speaker bar . . . . . . . . . . . . . . . . . .19
Connecting the USB hub . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Connecting a security cable . . . . . . . . . . . . . . . . . . . . . . . . .22
Preparing the remote control . . . . . . . . . . . . . . . . . . . . . . . .22
Positioning the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Ergonomic guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Chapter 3: Using Your Monitor. . . . . . . . . . . . 27
Starting the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Turning on the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Using the EzTouch menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Using the shortcut menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Using the main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Adjusting monitor settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Using monitor menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Changing Windows screen settings . . . . . . . . . . . . . . . . . .38
Using the speaker bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Energy declaration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Maintaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
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Contents
Chapter 4: Troubleshooting . . . . . . . . . . . . . . . 43
Troubleshooting guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
No power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
No picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Display colors are wrong . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Picture has shadows or “ghosts” . . . . . . . . . . . . . . . . . . . . 46
Color is not uniform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Image is not sized or centered correctly . . . . . . . . . . . . . 47
Bad picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Gaming support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
The monitor has pixels that are always dark or too bright 49
Speaker bar does not work . . . . . . . . . . . . . . . . . . . . . . . . . 49
HDCP FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Video FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Chapter 5: Using the Universa l Remote Control53
Programming the universal remote control . . . . . . . . . . . . . . 54
Resetting the remote control . . . . . . . . . . . . . . . . . . . . . . . 55
Recording with the remote control . . . . . . . . . . . . . . . . . . 55
Detecting low batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Using the IR Blaster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Remote control programming codes . . . . . . . . . . . . . . . . . . . . 57
Default device ID codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Television codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
DVD player codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
VCR codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
PVR codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Video accessory codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Audio amplifier codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Audio receiver codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Audio accessory codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Cable set-top box codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Satellite set-top box codes . . . . . . . . . . . . . . . . . . . . . . . . . 68
Media Center controller codes . . . . . . . . . . . . . . . . . . . . . . 69
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Appendix A: Specifications . . . . . . . . . . . . . . . 71
Monitor specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Video modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Speaker bar specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Remote control specifications . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Appendix B: Safety , Regulatory, and Lega l
Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
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Contents
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CHAPTER1

Checking Out Y our Monitor

Package contents
Monitor f eatures
Remot e control f eature s
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CHAPTER 1: Checking Out Your Monitor

Pa ckage cont ents

Your monitor’s box should contain the following items:
Monitor (base attached)
Speaker bar (optional on some models))
ACpower adapter
Audio patch cable
DVI vi de o c ab le
IR blaster cable
2
EzTune software CD
USB hub cable
VGA video cable
AC p ow er co rd
Univers al rem ote con tro l
Two AA batteries (for remote control)
User Guide
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Monitor f eature s

Front

IR remote sensor
Menu touch button* Power touch
button*/Power LED
* For instructions on using the touch but t ons, see
EzTouch menu” on page 29
“Using the
.
3

Back

CHAPTER 1: Checking Out Your Monitor
Cable lock slot
Ports and jacks (underneath)
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Monitor connec tions

Alth ou gh th is g ui de cov er s b as ic set up, re fer to t he foll owi n g illustration for advanced audio and video setup help.
L/R audio in (composite)
L/R audio in (component)
L/R audio in (S-Video)
L/R audio out
S/PDIF coaxial output
DVI mode audio
Composite video
Component video
Monitor power
S/PDIF TOSLINK output
Speaker bar power
Speaker bar audio
VGA mode audio
IR blaster
S-Video
VGA DVI HDMI
(connect to
USB-B
computer)
USB-A (connect to USB devices)
Connector Use
S/PDIF coaxial output Connect to the S/PDIF (digital) coaxial in jacks on a
L/R audio out Connect t o the au dio in jacks on a stan dard tw o-channel
L/R audio in (S-Video) Connect to the L/R audio out jacks on the S-Video device. L/R audio in
(composite video) L/R audio in
(component video) DVI mode audio Connect to the headphone/speakers jack on your
Comp os ite vid e o Connect t o the comp osite v ideo out jac ks on a composit e
Component video Connect to the component video out jacks on a
Monitor power Conn ec t to th e m on ito r ’s AC p ow er ad ap ter.
device to play the audio on that device.
stereo device to play the audio on that device.
Connect to the L/R audio out jacks on the composite video device.
Connect to the L/R audio out jacks on the component video device.
computer for the DVI display mode’s audio source.
video sourc e, such as a VCR.
component video sour ce , such as ahigh-end DVD player.
Speaker bar power Connect to the optional speaker bar. S/PDIF TOSLINK
output
Connect to the S/PDIF TOSLINK (digital optical) audio in jacks on a device to play the audio on that device.
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CHAPTER 1: Checking Out Your Monitor
Connector Use
Speaker bar audio Connect to the optional speaker bar. VGA mo de au di o Connect to the headphone/speakers jack on your
IR b las ter Conn ec t to the I R bl as ter se ns or. S-Video Connect to the S-Video out jack on an S-Video video
VGA Conn ec t to a VGA ja ck on a VGA vi de o so ur ce, suc h as
DVI Connect t o a D VI jack on a D VI v ideo sour ce , suc h as y our
HDMI Connect to an HDMI jack on an HDMI video source, such
USB-B Connect to a standard USB port (USB-A) on your
USB-A Connect to USB devices, such as cameras, printers, and
computer for the VGA display mode’s audio source.
source, such as a DVD player.
your computer.
computer.
as a set-top box.
computer. This lets your monitor act as a USB hub.
flash drives.
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R emote co ntrol f eatur es

Select cable/satellite remote mode
Power
Open Window s Media Center
Select DVD
remote mode
Back menu
Programming
guide/DVD
menu Channel recall
Volume
Select LCD remo te mo de
Playback controls
Display on-screen information
Menu controls
Clear/exit/ cancel (depends on mode)
Channel/skip chapter (depends on mode)
Mute
Numeric keypad
Input (video
source select)
Menu
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CHAPTER 1: Checking Out Your Monitor
Important
Your remote control works for your monitor, but you must program it to work for your other devices (such as cable or satellite set-top boxes and DVD players). For more information, see “Progra mmi n g t he universal remot e con trol”
on page 54.
Button Function
Select cable/satellite remote mod e
Select DVD remote mode
Back menu Press t o go bac k on e menu le vel (while in an on-sc r een
Programming guide/DVD menu
Channel recall Press to return to the previous channel that was
Volume Press to adjust the volume. Input (video source
select)
Power Press to turn the monitor on and off. If using a di s play
Open Windows Media Center
Select LCD remote mode
For univ ersal r emot e contr ol func tions, pre ss t o cont rol your cable or satellite set-top box.
For univ ersal r emot e contr ol func tions, pre ss t o cont rol your DVD player.
menu). Press to open your cable or satellite provider’s
programming guide (while in cable or satellite mode) or to open the DVD menu (while in DVD mode).
viewed.
Press LCD, then press Input to select the video source. You can select DVI, HDMI, VGA, Composite, Component, or S-Video.
mode other than LCD, press to turn off the selected component.
While in LCD mode, press to open Windows Media Center. (Your computer must have a Windows Media Center IR receiver installed. IR receivers must be purchased separately.)
After usin g uni v ers al r emot e contr ol func tio ns (suc h a s for a set- top box or DVD pl aye r) , pr ess thi s b ut ton to control your LC D monitor.
Playback controls Press to operate t he pla y bac k functions of the selec ted
Display on-screen information
Menu controls Press to navigate through on- screen menus. Clear/exit/cancel Press to clear a character, exit a menu, or cancel a
device. Press to display the current resolution and video input
mode.
command. (Function depends on the current mode.)
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Button Function
Channel/skip chapter/tune (depends on mode)
Mute Press to mute the soun d, an d press agai n to res tore
Numeric keypad Press to directly enter channel numbers, chapter
Menu Press to open the LCD panel’s on-screen menu.
Press to change the channel or skip chapters. (Function depends o n the current m ode.)
sound.
numbers, or values in menu sett ings.
Important: You may notice a delay when the Menu button is first pressed. The first time the Menu button is pressed, the on-screen menu changes from 2’ mode (smaller sized menu that is controlled from the touch pad) to 10’ mode (larger sized menu that is controlled from the re mote con t rol ). If you press a button on the front panel after pressing the Menu button on the remote, you will experience another delay while the on-screen menu changes from 10’ mode to 2’ mode.
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CHAPTER 1: Checking Out Your Monitor
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CHAPTER2

Setting Up Y our Monit or

Connec ting the monitor
Setting up the optional speak er bar
Positioning the monitor
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CHAPTER2: Setting Up Your Monitor

Connec ting the monit or

Connec ting video inputs

Important
To use the monitor’s full (highest) resolution (2560× 1600), you must use the included dual-link DVI cable to connect the monitor to a dual-link capable video card on your computer.
A single-link DVI cable or video card limits resolution to 1920× 1200. VGA and HDMI connections are also limited to a maximum 1920 × 1200
resolution.
Tip
Because of your monitor’s built-in video processing features, we recommend that if you use a DVD player that is not high-definition, you should disable your player’s built-in up conversion and output video at 480i when possible.
To connect your computer and ot her video sourc es to
your m oni tor:
1 Position your computer and the monitor so you can
reach the ba ck o f e ach .
2 Make sure that your computer is turned off, then connect
the DVI video cable to the D VI v ideo port (white) on your computer.
-OR­If your computer has only an analog VGA (blue) port,
connect the VGA video cable to the port.
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Important
Yo u should not co nnec t t o bot h t he D VI and V GA po rts on t he same computer at the same time. However, you may connect up to three computers to the display at the same time using the DVI, VGA, and HDMI ports and switch between the inputs using the EzTouch controls or remo te c o nt ro l.
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3 Connect the other end of the video cable to t he matching
video port on the back of your monitor.
OR
4 Connect other video source s (such as a D VD play er , vi deo
camera, or video recei ver) t o the appropriat e video jack s on the back of the monitor.
For basic video quality, connect your video device’s
COMPOSITE jack to the corresponding jack on the back of your monitor (cable not included).
For better video quality, connect your video device’s
S-VIDEO jack to the corresponding jack on the back of your monitor. (cable not i ncluded)
For best video quality, connect your video device’s
COMPONENT VIDEO jacks (green Y, bluePb, and red Pr) or HDMI jacks to the correspon d ing jacks on the back of your monitor (cables not included).
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CHAPTER2: Setting Up Your Monitor
Important
When displaying standard-definition video (480i or 480p), you should set your video source device’s output to 480i. Your monitor has superior deinte rlacing and v ideo proce ssing f eatures t hat are best utiliz ed on 480i video.
When displaying high-definition video (720p, 1080i, and 1080p), you should set your video source device’s output to 1080i fo r b e st performance.
Composite video
Component video
VGA
S-Video
5 Connect the audio inputs that correspond to the video
inputs. For more informatio n, see “Connecting audio
inputs and outputs” on page 14.

Connec ting audio inputs and outputs

To connect your computer and ot her audio sourc es to
your m oni tor:
1 Position your computer and the monitor so you can
reach the ba ck o f e ach .
DVI
HDMI
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2 Connect the stereo patch cable to your computer’s
headphone jack (green) and your monitor’ s D V I audio or VGA audio jack. This is the most basic audio connection for your computer.
Stereo
patch cable
DVI audio
jack
VGA a udi o
jack
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CHAPTER2: Setting Up Your Monitor
3 Connect other audio sources (such as a DVD player or
audio receiver) to the appropriate audio jacks on the back of th e mo nito r.
For basic audio quality, connect your audio source to
the L/R (two-channel stereo) audio in jacks for the device. Your monitor has L/R stereo jack pairs that are associated with S-Video, Composite (standard), and Component video modes (cables not included).
For best audio perfor mance, if your video connection
uses HDMI, the digital audio is also conveye d along the same cable, and no additional audio connection is required. You may need to set your video sour c e’s audio mode to PCM or ANALOG to hear the audio. See your source device’s user guide for more information.
Composite audio in
S/PDIF OUT ( coax ial)
S-Video audio in
Audio out
Compo ne nt au di o in
DVI m od e a ud io
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S/PDIF OUT (Toslink)
VGA mode audio
Important
The connector type used fo r S-Video, Composite, and Component audio inputs is also known as an RCA connector.
Important
The connec to r type u sed f or D VI mode audio and VG A mode audio inputs is also known as a 3.5mm stereo connector.
You can connect your monitor to another audio device, such as an audio receiver, to project the sound.
To connect your monitor to a receiver or other audio
device:
For basic audio quality, connect your audio device to the
L/R (two-channel ster eo) audio out jac k s on t h e back of the monitor.
-OR­For best audio performance, you can connect your a udio
device t o one of the S/PDIF output jack s. All analog audio inputs routed into t he monit or a r e output on the S/ PDIF output ports.

Connec ting pow er

To connect power:
1 Position yo ur monitor so you can reach the back. 2 Plug the adapter’s power cord into the power connector
under the back of the monitor. The power cord is locked into place.
Caution
Make su re th a t th e pi n s i n th e p o w er c ord l in e u p wi th th e h o l es
in the power connect or. Failure to do so ma y resu lt in bent or bro k en pins.
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Caution
Plug the power adapte r into the monitor before you plug the
power adapter into a power outlet.
Power
adapter
locking
sleeve
Power
connector
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CHAPTER2: Setting Up Your Monitor
3 Plug the AC power cord into the AC power adapter, then
plug the ACpower cord into a power outlet. We recommend using a surge protector to protect your mon ito r fro m vo lt age s pi kes.
Caution
Do not block the ventilation openings in the power adapter. Make sure to place the adapter in a well-ventilated area.
4 To make sure that the m onitor ’s power is c orrectly
con necte d, che ck the powe r to uch bu tton on the fron t button panel. The pow er icon on the power but ton glows blue when plugged in or amber when no source is detected. The button glows purple when the monitor is turned off. If the power ico n is n ot vis ibl e, power is n o t connected.
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Important
The first time ACpower is conne cted, the monitor initializes for about 15seconds. While it is initializing, two of the buttons on the touch panel flash alternately. The monitor is unresponsive when ACpower is initially c onn ected. When the butt o ns stop flashing, the monit o r t urns on and looks for any incoming video signals (see “Star ti n g th e m o n ito r” on
page 28).
Disabling the automatic product tour
The monitor is configured at the factory to automatically begin playing a brief tour of the product and it’s features whenever the monitor is turned on and no input signal is present. We enco ur ag e yo u to wa tch t hi s to u r to l ea rn a b ou t the fea tu res and capabilities of your monitor display.
To disable the product tour:
1 Touch (Menu).
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2 Touch (Main Menu), (Advanced),
(Integrat ed Product T our), t he n t ou c h (Disable).
The product tour is disabled. After the tour is disabled, you can view it again at any
time by pressing and holding the power button for five seconds.
For more information on using the touch buttons, see
“Using the EzTou ch menu” on page 29.

Setting up the optional speaker bar

An optional speaker bar , which has ex cellent sound, is available for mounting underneath your monitor. You can order a speaker bar from www.gateway.com
To install the speaker bar:
1 Tu rn of f t h e m o n i t o r.
Important
If you con ne ct th e s pe aker bar to th e m on ito r wh il e th e m on ito r is turned on, the speaker bar will not initiali z e and will no t work corr ec tly. If this happens, turn the monitor off, then back on to enable the speaker bar.
2 Remove the three thu mbscrews from the ba ck of the
monitor.
.
Thumbscrews
3 Sli de the spe ake r ba r o nto the bo ttom of th e mo ni tor,
then use th e thre e thu mbscr ews to se cure i t into pl ace.
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CHAPTER2: Setting Up Your Monitor
4 Plug the speaker bar’s power and audio plugs into the
appropriate connectors underneath the monitor.
Speaker bar power
For information on using the speaker bar, see “Using the
speaker bar” on page 40.

Connec ting the U SB hub

Y our monitor has a built- in, powered, USB 2. 0 6-port hub. When connected to your computer’s USB port, the hub provides six USB ports for co nnectin g as many as s ix USB-c ompat ible devices.
Important
For the monitor’s U SB h ub to provide high-spee d U S B 2.0 connecti ons, the hub must be connected to a USB2.0 port on your computer. If the hub is connected to a USB 1.1 port, the monitor’s ports will provide only the slower USB1.1 connections.
Important
This monitor requires a driver to work correctly. The driver is included on the EzTune installationCD.
To connect the USB hub:
1 T urn on your computer, then install the EzT une s of tw ar e
from the included EzTune installationCD.
2 Position yo ur monitor so you can reach the back.
Speaker bar audio
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3 Connect the included USB cable t o the U SB-B port on t he
back of the monitor, then connect the other end of the cable to a USB-A (standard) port on your computer.
Important
Only the computer and monitor should be connected during the first installa tion and bootup. Do not p lug an y de v ices in t o t he U SB-A ports at this time. After the USB driver is installed, it is safe to plug additional devices into the monitor’s USB hub.
USB-B port (connect to computer) USB-A hub ports
Additional USB jacks
Additional USB jacks are locat ed on th e left side of t he monit or.
USB -A p ort s
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CHAPTER2: Setting Up Your Monitor

Connec ting a sec urity c able

Y ou can secure your monitor and speak e r bar to your desk (or to ano the r h eavy ob je ct) w ith a c abl e l ock, such as a Kensington™ lock. To connect a cable lock, follow the cable lock’ s instructio ns to connect it t o the cable loc k slot on the back of your monitor (cable lock not included).
Cable lock slo t

Preparing t he remot e control

Your monitor’s universal remote control comes with batte ries that you must install before using it.
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+ 64 hidden pages