Gateway XHD3000 User Manual

XHD3000 30-inch Widescreen LCD Monitor
USERGUIDE
®

Contents

Chapter 1: Checking Out Your Monitor . . . . . . 1
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Monitor connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Remote control features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Chapter 2: Setting Up Your Monitor. . . . . . . . 11
Connecting the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Connecting video inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Connecting audio inputs and outputs . . . . . . . . . . . . . . . .14
Connecting power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Setting up the optional speaker bar . . . . . . . . . . . . . . . . . .19
Connecting the USB hub . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Connecting a security cable . . . . . . . . . . . . . . . . . . . . . . . . .22
Preparing the remote control . . . . . . . . . . . . . . . . . . . . . . . .22
Positioning the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Ergonomic guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Chapter 3: Using Your Monitor. . . . . . . . . . . . 27
Starting the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Turning on the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Using the EzTouch menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Using the shortcut menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Using the main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Adjusting monitor settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Using monitor menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Changing Windows screen settings . . . . . . . . . . . . . . . . . .38
Using the speaker bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Energy declaration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Maintaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
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Contents
Chapter 4: Troubleshooting . . . . . . . . . . . . . . . 43
Troubleshooting guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
No power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
No picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Display colors are wrong . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Picture has shadows or “ghosts” . . . . . . . . . . . . . . . . . . . . 46
Color is not uniform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Image is not sized or centered correctly . . . . . . . . . . . . . 47
Bad picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Gaming support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
The monitor has pixels that are always dark or too bright 49
Speaker bar does not work . . . . . . . . . . . . . . . . . . . . . . . . . 49
HDCP FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Video FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Chapter 5: Using the Universa l Remote Control53
Programming the universal remote control . . . . . . . . . . . . . . 54
Resetting the remote control . . . . . . . . . . . . . . . . . . . . . . . 55
Recording with the remote control . . . . . . . . . . . . . . . . . . 55
Detecting low batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Using the IR Blaster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Remote control programming codes . . . . . . . . . . . . . . . . . . . . 57
Default device ID codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Television codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
DVD player codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
VCR codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
PVR codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Video accessory codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Audio amplifier codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Audio receiver codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Audio accessory codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Cable set-top box codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Satellite set-top box codes . . . . . . . . . . . . . . . . . . . . . . . . . 68
Media Center controller codes . . . . . . . . . . . . . . . . . . . . . . 69
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Appendix A: Specifications . . . . . . . . . . . . . . . 71
Monitor specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Video modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Speaker bar specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Remote control specifications . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Appendix B: Safety , Regulatory, and Lega l
Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
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Contents
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CHAPTER1

Checking Out Y our Monitor

Package contents
Monitor f eatures
Remot e control f eature s
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CHAPTER 1: Checking Out Your Monitor

Pa ckage cont ents

Your monitor’s box should contain the following items:
Monitor (base attached)
Speaker bar (optional on some models))
ACpower adapter
Audio patch cable
DVI vi de o c ab le
IR blaster cable
2
EzTune software CD
USB hub cable
VGA video cable
AC p ow er co rd
Univers al rem ote con tro l
Two AA batteries (for remote control)
User Guide
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Monitor f eature s

Front

IR remote sensor
Menu touch button* Power touch
button*/Power LED
* For instructions on using the touch but t ons, see
EzTouch menu” on page 29
“Using the
.
3

Back

CHAPTER 1: Checking Out Your Monitor
Cable lock slot
Ports and jacks (underneath)
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Monitor connec tions

Alth ou gh th is g ui de cov er s b as ic set up, re fer to t he foll owi n g illustration for advanced audio and video setup help.
L/R audio in (composite)
L/R audio in (component)
L/R audio in (S-Video)
L/R audio out
S/PDIF coaxial output
DVI mode audio
Composite video
Component video
Monitor power
S/PDIF TOSLINK output
Speaker bar power
Speaker bar audio
VGA mode audio
IR blaster
S-Video
VGA DVI HDMI
(connect to
USB-B
computer)
USB-A (connect to USB devices)
Connector Use
S/PDIF coaxial output Connect to the S/PDIF (digital) coaxial in jacks on a
L/R audio out Connect t o the au dio in jacks on a stan dard tw o-channel
L/R audio in (S-Video) Connect to the L/R audio out jacks on the S-Video device. L/R audio in
(composite video) L/R audio in
(component video) DVI mode audio Connect to the headphone/speakers jack on your
Comp os ite vid e o Connect t o the comp osite v ideo out jac ks on a composit e
Component video Connect to the component video out jacks on a
Monitor power Conn ec t to th e m on ito r ’s AC p ow er ad ap ter.
device to play the audio on that device.
stereo device to play the audio on that device.
Connect to the L/R audio out jacks on the composite video device.
Connect to the L/R audio out jacks on the component video device.
computer for the DVI display mode’s audio source.
video sourc e, such as a VCR.
component video sour ce , such as ahigh-end DVD player.
Speaker bar power Connect to the optional speaker bar. S/PDIF TOSLINK
output
Connect to the S/PDIF TOSLINK (digital optical) audio in jacks on a device to play the audio on that device.
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CHAPTER 1: Checking Out Your Monitor
Connector Use
Speaker bar audio Connect to the optional speaker bar. VGA mo de au di o Connect to the headphone/speakers jack on your
IR b las ter Conn ec t to the I R bl as ter se ns or. S-Video Connect to the S-Video out jack on an S-Video video
VGA Conn ec t to a VGA ja ck on a VGA vi de o so ur ce, suc h as
DVI Connect t o a D VI jack on a D VI v ideo sour ce , suc h as y our
HDMI Connect to an HDMI jack on an HDMI video source, such
USB-B Connect to a standard USB port (USB-A) on your
USB-A Connect to USB devices, such as cameras, printers, and
computer for the VGA display mode’s audio source.
source, such as a DVD player.
your computer.
computer.
as a set-top box.
computer. This lets your monitor act as a USB hub.
flash drives.
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R emote co ntrol f eatur es

Select cable/satellite remote mode
Power
Open Window s Media Center
Select DVD
remote mode
Back menu
Programming
guide/DVD
menu Channel recall
Volume
Select LCD remo te mo de
Playback controls
Display on-screen information
Menu controls
Clear/exit/ cancel (depends on mode)
Channel/skip chapter (depends on mode)
Mute
Numeric keypad
Input (video
source select)
Menu
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CHAPTER 1: Checking Out Your Monitor
Important
Your remote control works for your monitor, but you must program it to work for your other devices (such as cable or satellite set-top boxes and DVD players). For more information, see “Progra mmi n g t he universal remot e con trol”
on page 54.
Button Function
Select cable/satellite remote mod e
Select DVD remote mode
Back menu Press t o go bac k on e menu le vel (while in an on-sc r een
Programming guide/DVD menu
Channel recall Press to return to the previous channel that was
Volume Press to adjust the volume. Input (video source
select)
Power Press to turn the monitor on and off. If using a di s play
Open Windows Media Center
Select LCD remote mode
For univ ersal r emot e contr ol func tions, pre ss t o cont rol your cable or satellite set-top box.
For univ ersal r emot e contr ol func tions, pre ss t o cont rol your DVD player.
menu). Press to open your cable or satellite provider’s
programming guide (while in cable or satellite mode) or to open the DVD menu (while in DVD mode).
viewed.
Press LCD, then press Input to select the video source. You can select DVI, HDMI, VGA, Composite, Component, or S-Video.
mode other than LCD, press to turn off the selected component.
While in LCD mode, press to open Windows Media Center. (Your computer must have a Windows Media Center IR receiver installed. IR receivers must be purchased separately.)
After usin g uni v ers al r emot e contr ol func tio ns (suc h a s for a set- top box or DVD pl aye r) , pr ess thi s b ut ton to control your LC D monitor.
Playback controls Press to operate t he pla y bac k functions of the selec ted
Display on-screen information
Menu controls Press to navigate through on- screen menus. Clear/exit/cancel Press to clear a character, exit a menu, or cancel a
device. Press to display the current resolution and video input
mode.
command. (Function depends on the current mode.)
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Button Function
Channel/skip chapter/tune (depends on mode)
Mute Press to mute the soun d, an d press agai n to res tore
Numeric keypad Press to directly enter channel numbers, chapter
Menu Press to open the LCD panel’s on-screen menu.
Press to change the channel or skip chapters. (Function depends o n the current m ode.)
sound.
numbers, or values in menu sett ings.
Important: You may notice a delay when the Menu button is first pressed. The first time the Menu button is pressed, the on-screen menu changes from 2’ mode (smaller sized menu that is controlled from the touch pad) to 10’ mode (larger sized menu that is controlled from the re mote con t rol ). If you press a button on the front panel after pressing the Menu button on the remote, you will experience another delay while the on-screen menu changes from 10’ mode to 2’ mode.
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CHAPTER 1: Checking Out Your Monitor
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CHAPTER2

Setting Up Y our Monit or

Connec ting the monitor
Setting up the optional speak er bar
Positioning the monitor
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CHAPTER2: Setting Up Your Monitor

Connec ting the monit or

Connec ting video inputs

Important
To use the monitor’s full (highest) resolution (2560× 1600), you must use the included dual-link DVI cable to connect the monitor to a dual-link capable video card on your computer.
A single-link DVI cable or video card limits resolution to 1920× 1200. VGA and HDMI connections are also limited to a maximum 1920 × 1200
resolution.
Tip
Because of your monitor’s built-in video processing features, we recommend that if you use a DVD player that is not high-definition, you should disable your player’s built-in up conversion and output video at 480i when possible.
To connect your computer and ot her video sourc es to
your m oni tor:
1 Position your computer and the monitor so you can
reach the ba ck o f e ach .
2 Make sure that your computer is turned off, then connect
the DVI video cable to the D VI v ideo port (white) on your computer.
-OR­If your computer has only an analog VGA (blue) port,
connect the VGA video cable to the port.
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Important
Yo u should not co nnec t t o bot h t he D VI and V GA po rts on t he same computer at the same time. However, you may connect up to three computers to the display at the same time using the DVI, VGA, and HDMI ports and switch between the inputs using the EzTouch controls or remo te c o nt ro l.
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3 Connect the other end of the video cable to t he matching
video port on the back of your monitor.
OR
4 Connect other video source s (such as a D VD play er , vi deo
camera, or video recei ver) t o the appropriat e video jack s on the back of the monitor.
For basic video quality, connect your video device’s
COMPOSITE jack to the corresponding jack on the back of your monitor (cable not included).
For better video quality, connect your video device’s
S-VIDEO jack to the corresponding jack on the back of your monitor. (cable not i ncluded)
For best video quality, connect your video device’s
COMPONENT VIDEO jacks (green Y, bluePb, and red Pr) or HDMI jacks to the correspon d ing jacks on the back of your monitor (cables not included).
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CHAPTER2: Setting Up Your Monitor
Important
When displaying standard-definition video (480i or 480p), you should set your video source device’s output to 480i. Your monitor has superior deinte rlacing and v ideo proce ssing f eatures t hat are best utiliz ed on 480i video.
When displaying high-definition video (720p, 1080i, and 1080p), you should set your video source device’s output to 1080i fo r b e st performance.
Composite video
Component video
VGA
S-Video
5 Connect the audio inputs that correspond to the video
inputs. For more informatio n, see “Connecting audio
inputs and outputs” on page 14.

Connec ting audio inputs and outputs

To connect your computer and ot her audio sourc es to
your m oni tor:
1 Position your computer and the monitor so you can
reach the ba ck o f e ach .
DVI
HDMI
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2 Connect the stereo patch cable to your computer’s
headphone jack (green) and your monitor’ s D V I audio or VGA audio jack. This is the most basic audio connection for your computer.
Stereo
patch cable
DVI audio
jack
VGA a udi o
jack
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CHAPTER2: Setting Up Your Monitor
3 Connect other audio sources (such as a DVD player or
audio receiver) to the appropriate audio jacks on the back of th e mo nito r.
For basic audio quality, connect your audio source to
the L/R (two-channel stereo) audio in jacks for the device. Your monitor has L/R stereo jack pairs that are associated with S-Video, Composite (standard), and Component video modes (cables not included).
For best audio perfor mance, if your video connection
uses HDMI, the digital audio is also conveye d along the same cable, and no additional audio connection is required. You may need to set your video sour c e’s audio mode to PCM or ANALOG to hear the audio. See your source device’s user guide for more information.
Composite audio in
S/PDIF OUT ( coax ial)
S-Video audio in
Audio out
Compo ne nt au di o in
DVI m od e a ud io
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S/PDIF OUT (Toslink)
VGA mode audio
Important
The connector type used fo r S-Video, Composite, and Component audio inputs is also known as an RCA connector.
Important
The connec to r type u sed f or D VI mode audio and VG A mode audio inputs is also known as a 3.5mm stereo connector.
You can connect your monitor to another audio device, such as an audio receiver, to project the sound.
To connect your monitor to a receiver or other audio
device:
For basic audio quality, connect your audio device to the
L/R (two-channel ster eo) audio out jac k s on t h e back of the monitor.
-OR­For best audio performance, you can connect your a udio
device t o one of the S/PDIF output jack s. All analog audio inputs routed into t he monit or a r e output on the S/ PDIF output ports.

Connec ting pow er

To connect power:
1 Position yo ur monitor so you can reach the back. 2 Plug the adapter’s power cord into the power connector
under the back of the monitor. The power cord is locked into place.
Caution
Make su re th a t th e pi n s i n th e p o w er c ord l in e u p wi th th e h o l es
in the power connect or. Failure to do so ma y resu lt in bent or bro k en pins.
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Caution
Plug the power adapte r into the monitor before you plug the
power adapter into a power outlet.
Power
adapter
locking
sleeve
Power
connector
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CHAPTER2: Setting Up Your Monitor
3 Plug the AC power cord into the AC power adapter, then
plug the ACpower cord into a power outlet. We recommend using a surge protector to protect your mon ito r fro m vo lt age s pi kes.
Caution
Do not block the ventilation openings in the power adapter. Make sure to place the adapter in a well-ventilated area.
4 To make sure that the m onitor ’s power is c orrectly
con necte d, che ck the powe r to uch bu tton on the fron t button panel. The pow er icon on the power but ton glows blue when plugged in or amber when no source is detected. The button glows purple when the monitor is turned off. If the power ico n is n ot vis ibl e, power is n o t connected.
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Important
The first time ACpower is conne cted, the monitor initializes for about 15seconds. While it is initializing, two of the buttons on the touch panel flash alternately. The monitor is unresponsive when ACpower is initially c onn ected. When the butt o ns stop flashing, the monit o r t urns on and looks for any incoming video signals (see “Star ti n g th e m o n ito r” on
page 28).
Disabling the automatic product tour
The monitor is configured at the factory to automatically begin playing a brief tour of the product and it’s features whenever the monitor is turned on and no input signal is present. We enco ur ag e yo u to wa tch t hi s to u r to l ea rn a b ou t the fea tu res and capabilities of your monitor display.
To disable the product tour:
1 Touch (Menu).
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2 Touch (Main Menu), (Advanced),
(Integrat ed Product T our), t he n t ou c h (Disable).
The product tour is disabled. After the tour is disabled, you can view it again at any
time by pressing and holding the power button for five seconds.
For more information on using the touch buttons, see
“Using the EzTou ch menu” on page 29.

Setting up the optional speaker bar

An optional speaker bar , which has ex cellent sound, is available for mounting underneath your monitor. You can order a speaker bar from www.gateway.com
To install the speaker bar:
1 Tu rn of f t h e m o n i t o r.
Important
If you con ne ct th e s pe aker bar to th e m on ito r wh il e th e m on ito r is turned on, the speaker bar will not initiali z e and will no t work corr ec tly. If this happens, turn the monitor off, then back on to enable the speaker bar.
2 Remove the three thu mbscrews from the ba ck of the
monitor.
.
Thumbscrews
3 Sli de the spe ake r ba r o nto the bo ttom of th e mo ni tor,
then use th e thre e thu mbscr ews to se cure i t into pl ace.
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CHAPTER2: Setting Up Your Monitor
4 Plug the speaker bar’s power and audio plugs into the
appropriate connectors underneath the monitor.
Speaker bar power
For information on using the speaker bar, see “Using the
speaker bar” on page 40.

Connec ting the U SB hub

Y our monitor has a built- in, powered, USB 2. 0 6-port hub. When connected to your computer’s USB port, the hub provides six USB ports for co nnectin g as many as s ix USB-c ompat ible devices.
Important
For the monitor’s U SB h ub to provide high-spee d U S B 2.0 connecti ons, the hub must be connected to a USB2.0 port on your computer. If the hub is connected to a USB 1.1 port, the monitor’s ports will provide only the slower USB1.1 connections.
Important
This monitor requires a driver to work correctly. The driver is included on the EzTune installationCD.
To connect the USB hub:
1 T urn on your computer, then install the EzT une s of tw ar e
from the included EzTune installationCD.
2 Position yo ur monitor so you can reach the back.
Speaker bar audio
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3 Connect the included USB cable t o the U SB-B port on t he
back of the monitor, then connect the other end of the cable to a USB-A (standard) port on your computer.
Important
Only the computer and monitor should be connected during the first installa tion and bootup. Do not p lug an y de v ices in t o t he U SB-A ports at this time. After the USB driver is installed, it is safe to plug additional devices into the monitor’s USB hub.
USB-B port (connect to computer) USB-A hub ports
Additional USB jacks
Additional USB jacks are locat ed on th e left side of t he monit or.
USB -A p ort s
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CHAPTER2: Setting Up Your Monitor

Connec ting a sec urity c able

Y ou can secure your monitor and speak e r bar to your desk (or to ano the r h eavy ob je ct) w ith a c abl e l ock, such as a Kensington™ lock. To connect a cable lock, follow the cable lock’ s instructio ns to connect it t o the cable loc k slot on the back of your monitor (cable lock not included).
Cable lock slo t

Preparing t he remot e control

Your monitor’s universal remote control comes with batte ries that you must install before using it.
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To insta ll ba tteri es in to th e rem ote co nt rol:
1 Remove th e b a tte r y co m p a rt m e nt c ove r on th e b ack o f
the remote c ontrol.
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CHAPTER2: Setting Up Your Monitor
2 Insert the batteries while matching the + and - symbols
on the diagram inside the battery compartment, then close the battery compartment cover.
Important
Your remote control works for your monitor, but you must program it to work for your other devices (such as cable satellite set-top boxes and DVD players). For more information, see “Programming the
universal remote control” on page 54.
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P ositioning the monit or

You can adjust the monitor for left and right pan and up and down tilt angle.
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CHAPTER2: Setting Up Your Monitor

Ergonomic guideline s

The recommended screen positioning is based upon the following guidelines. These guidelines are based on available scientific literature and published standards.
Screen height
The recommended screen height f or displa ys (e xcept in spec ial circumstances, such as for bifocal use) is that the top of the display shoul d be set a t or slig htly bel ow (about 1 inch or 25mm) your eye level while you are sitting in a com fortable working posture. This guideline places the cent er of the s creen at an ideal 15° to 20° viewing angle for most desktop d isp l ays. If the display has multiple users, the screen height should be easily adjustable to accommodate each user’s height and preference.
Screen tilt
The screen should be tilted so your line of sight is perpendicular to the screen. This angle creates the most consistent viewing distance when scanning fr om the top of the screen to the bottom. You may need to adjust lighting to avoid screen glare when the screen is tilted upward.
Screen distance fr om user
The screen should first be placed at arm’s length f rom the user, then adjusted back and forth to suit individual preference.
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CHAPTER3

Using Y our Monit or

Starting the monit or
Using the EzTouch menu
Adjusting monitor set tings
Changing Windo ws sc reen s etting s
Using the speake r bar
Po wer management
Maintaining
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CHAPTER3: Using Your Monitor

Starting the monit or

Caution
If you pla n to connect your monit or’s USB hub to the c omp uter’s USB port,
firs t in s tal l th e i ncl ud ed Ez Tune s oft ware on to yo ur co mp uter.

T ur ning on the monit or

To s t a rt t h e m o n i to r :
1 Touch the power button on the front of monitor. The
power LED on the power button changes from purple (off) to blue (on), then turns amber/orange (standby) if no video source is detecte d.
Tip
For more information on using your monitor’s touch buttons, see
“Using the EzTouch menu” on page29.
28
Power butto n
2 T ur n on your computer. After your computer is running,
the power LED on the monitor’s pow er butt on should be blue, indicating that the monitor has detected a video source. Allow about 15 seconds for th e display image to appear.
If you do not see an image after waiting 15 seconds, check the color of the power button light.
No light—The monitor is not receiving power. Make
sure that the monitor is plugged into an AC outlet.
Purple—The monitor is turned off. Press the power
butto n to tu rn i t o n.
www.gateway.com
Amber—The monitor is not de t ec ting a v ideo source.
Check the video input connections and make sure that the computer is turned on and connected corre ctly to t he mon ito r.
Blue—The monitor is detecting a vi deo source.
For more troubleshooting information, see
“Troubleshooting” on page43.
Tip
The first prompt you see is the language selection menu settin gs. You must select a default language for the OSD before you can proceed. To modify the langua ge you se lect at a future tim e, use the Advanc ed menu. If you cannot access the Advanced menu because you chose a language you cannot read, do the following:
• Unplug th e monito r fro m the power outlet for ten o r m o re seconds.
• Plug the monitor back into the power outlet.
You will be prompted for the language selection menu settings again.
Important
If you turn on the monitor and no video inputs are conne cted, t he product tour starts. To disable the product tour, see “Power
management” on page41.
3 Adjust the t ilt o f th e mo ni tor for the b es t viewing an gl e. 4 For VGA input only: After you see the Windows
desktop, touch (Menu) on the front of your monitor, then touch (Auto) to auto ma ti cal ly a dj ust your display image to the ideal settings.
5 Use the on-screen display (OSD) to adjust other monitor
settings. For more information , see “Using the EzTouch
menu” on page 29.

Using t he EzT ouch menu

This monitor features an on-screen display (OSD) and EzTouch menu buttons that let you adjust settings. Your monitor saves the settings, e ven if y ou turn off the monitor. Your monitor ha s two lev els of menus, and the func tionality of t he touch but tons depends on the menu that is currently open:
The shortc ut menu (the first menu that appears) lets y ou
quickly change some of the most commonly accessed settings.
The main menu lets y ou acce ss all of the func tions of t he
display and precisely adjust all levels of settings.
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CHAPTER3: Using Your Monitor

Using the sh ort cut menu

To use the shortcut menu:
Tip
To use an EzTouch menu button, lightly touch it.
1 Touch (Menu) on the front of your monitor . The rest
of the buttons light up and the shortcut menu opens. (The menu’s appearance and choices v ary, depending on the currentl y active video input and whether the speaker bar is attached.)
Volume Adjust
Mute
Information
Vide o S c a l i ng
30
Input Select
Cancel
Main Men u
Slide your finger up or down the (Volume Adjust)
button area to increase or decrease the volume level.
Touch (Mute) to mute all sound.
Touch (Information) to see inf ormation about the
current v ideo source. The ty pe of information you see varies based on the type of video source.
Touch (Video Sca ling ) to scale images to fill the
screen. For more informati on, see “Video Adjust
menu” on page 35.
www.gateway.com
Touch (PIP On) to turn on Picture-in-Picture, and
press (PIP Settings) to ad just the PIP p osit ion , size, and other advanced PIP settings. PIP adjustments may also be made using the included EzTune software. You must have multiple video sources connected for these options to be available. PIP is onl y available whe n DVI is selec t e d a s t he main input and the display is set to 2560 x 1600 (dual-link DVI connection required.
Tip
PIP On and PIP Settings are only a v ailable when a Dual-Link DVI
source is connected.
Touch (Input Select) to swi tch to ano the r
available video source.
Touch (Cancel) to exit the short cut menu. You can
also wait abo ut 30 se conds without pressing a button, after which the menu closes by itself.
Touch (Main Menu) to open the main menu.
Important
The button functions change depending on the menu you are in.
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CHAPTER3: Using Your Monitor

Using the main menu

To use the main menu:
1 Touch (Menu) on the front of your monitor . The rest
of the buttons light up and the shortcut menu opens.
Choose Option
Select
Menu Off
32
Important
The EzTouch menu buttons are very sensitive, and may be “pressed” by holding your finger just above their surface. To completely “release” a touch button, make sure that you lift your finger well away from the button .
2 Touch (Main Menu) . The main menu opens.
Tip
While the OSD is active, on-screen labels appear next to the buttons to he lp you i de nt if y th em .
You can se lect from th e fol lowin g sett ing s:
Auto—Automat icall y opt imiz e s the monit or’ s dis pla y
setti ngs to m atch the sel ecte d vi de o s ourc e.
Picture—Lets you change Brightness, Sharpness,
Contrast, Gamma, Black Level, Saturation, and Hue settings.
www.gateway.com
PIP Settings—Lets you change the PIP po sition, si z e ,
and other advanced PIP settings.
Vi deo A djust —Lets you change Theme Mode,
Color Temp, and Vide o Sca ling settings .
Geometry—Lets you change Horizontal Position,
Ver ti ca l Po si ti on , Clock, and Phase settings.
Audio—Lets you change Volume, Bass, Treble, 3D
Audio, Audio Source, Auto Delay, and Manual Delay settings.
Advanced—Lets you change Color, Language, LED
Mode, DVI Video Mode, Resolu t i o n Re mi n d e r, IR Training, Auto Inp ut D etec tion , Integrated Product Tour, and Information settings.
Reset— Resets a ll sett ings to their factory defau lts.
Tip
For more detailed explanations of the menu choices, see
“Adjusting monitor se ttings” o n pag e 33.
3 Touch one of the ( Choose Option) b utto ns to
highlight a setting, then touch (Select) to open the selected menu or setting.
4 T ouch one of the (Adjust) buttons to adjust the setting
or change the option.
5 Touch (Back) to re tu rn to a p revio us me nu. 6 When you have finished making all adjustments, touch
(Menu Off) to exit. Your changes are saved.

Adjusting monit or set tings

Use the monitor controls (located on the monitor itself) and computer controls (accessible through Windows) to adjust the display image. For more inf ormation about computer controls, see “Changing W indows s creen s et tings” on page38. For more information about monitor controls, see “Using the EzTouch
menu” on page 29.
Tip
Many common settings for VGA, DVI, and HDMI (PC only) can also be adjusted and controlled using the EzTune software included with your monitor. After installing EzTune, see the program’s online help.
33
CHAPTER3: Using Your Monitor

Using monit or menu s

Use the monitor’s on-screen display (OSD) menus to change settings and sele ct inputs .
OSD Menu Description Main menu
Pictur e menu
Auto—Automatically adjusts your monitor to its optimum
settings. (VGA input only) Picture—Ope ns the Picture menu, where you can adjust brightness, c ontrast, a nd gamm a. PIP Settings—Opens the PIP Settings menu, where you can adjust the source, position, size, and transparency of the Picture-in-Picture image. Video Adjust—Opens the Video Adjust menu, where you can adjust the RGB (red, green, and blue) values of the video image from a source such as composite video, S-Video, or component video. Geometry—Opens the Geometry menu, where you can adjust image size and minimize distortions. Audio—Opens the Audio m enu, where you ca n adjust v olume , bass, treble, 3D audio, audio source, auto delay, and manual delay. Advanced—Opens the Advanced menu, where you can adjust color balance, change the OSD language, and display information about current monitor sett ings. Reset— Rese ts the m oni to r to it s fa cto ry se tti ngs for th e currently displayed input.
Brightness—Adjusts the amount of light in all portions of the picture. Us e t he lo w est brightne s s s et ting y ou are c omf or table with to maximize the life of the monitor backlights. You may need to readjust brightness afte r the monitor warms up.
Sharpness—Adjusts the clarity of the image. Contrast—Adjusts the le vel of white between the lightest and
darkest portions of an image. Gamma—Customizes the gamma level. High gamma levels increase white levels and low gamma levels increase contrast. Black Level—Adjusts the brightness level in the darkest part of the image. Saturation—Adjusts the intensity of a hue. High saturation results in very bright, vivid colors. Low saturation results in grayish colors. Hue—Adjusts the color spectrum of the display.
34
OSD Menu Description
www.gateway.com
PIP Settings menu
Video A djust menu
PIP Display—Toggles the di spl ay of th e PIP wi ndow. PIP Source—Sets the source of the video used in the PIP
window. PIP Position—Sets the position of the PIP window on the main screen.
PIP Size—Sets the size of the PIP window. PIP Transparency—Sets the transpar en cy of the PIP window.
When the PIP window is transparent, you are able to see through the P IP vi deo displa y t o your W indo w s desk t op, w hich makes it easier to access your computer programs while watching video. PIP Full or PIP Restore—Makes the PIP image full scr e e n and restores the PIP to its original size. PIP Picture—Opens a menu where you can set the PIP brightness, contrast, sharpness, black level, saturation, and hue. Important: PIP is only available when you are displaying PC input as the main input and the monitor is set to 2560 x 1600 (dual-li nk DVI conne ction requ ired) .
Unless otherwise indicated, these settings apply only to SD (standard definitio n) video at 4 80i and below . Wher e “PC inpu t” is indicated, the resolutions that apply are from 800× 600 to 2560 × 1600. Theme Mode - Activates the built-in color engine to enhance the graphic effects according to what is displayed on the screen. Choose from Web, Game, Movie, Picture, or Custom. Color Temp – Adjusts the tints of the colors in the picture. Choose from Cool, Neutral , and Warm
Sharpness—Adjusts sharpness for video images. Film Mode Detection—Film Mode Detection detects frame
rates of the source image and adapts the frame rate of the display for ultimate image quality. Bad Edit Detection and Correction co rrects inc orrectly synchro nized video.
35
CHAPTER3: Using Your Monitor
OSD Menu Description Video Adjust
menu (cont)
Video Scaling—Sets video aspect ratios and scaling between
Wide, Zoom, and 1:1 modes. PCin put: sets resoluti on aspect ratios and scaling between Wide, Zoom, and 1:1.
Wide mode stretches a standard broadcast or f ull-frame image to fi ll the entire screen. Widescreen (1 .76:1) ima ges fi ll th e entir e s c re en without distortion, while widescreen (1.85:1 and 2.35:1) images appear without distortion but with black bars at the top and bottom. PC input: Stretches the ima ge to fit the enti re screen.
Zoom mode cr ops off a port ion of a widescr een image in order t o fill the entire screen with a distortion-free and black bar-free image. PCinput: Zooms the image to fill the screen from top to bottom with black bars on the left and right sides of the image.
1:1 mode preserves the movie’s original aspect ratio, so a standard broadcast or full-frame mo vie appears with black bars on the l eft and righ t of the ima ge. PCinput: Preserves the original aspect ratio of the resolution by using black bars on the left and right sides and variable sizes of black bars on the top and bottom of the image (depends on resolution).
36
Noise Reduction—Uses noise reduction filters that adapt to the amount of noise and motion from the video source. Cross Color Reduction—Reduces cross-color artifacts, such as unintentional flashing colors or rainbow patterns, that result from composite video signals. Overscan—A video signal is often displayed slightly cut off at all edges. If Overscan is turned off, you may notice strange video anomali es on the edge s of the video bein g displ ayed. This is normal and is part of the data embedded in any video signal. To avo id seeing these anomalies, turn Overscan on.
OSD Menu Description
www.gateway.com
Geometry menu
Audio menu
Horizontal Position—Moves the display image left and right.
You can also press the Auto button to configure the vertical and horizontal position automatically. Important: Auto only works with VGA input. Vertical Position—Move s the display im age up anddown. You can also press the Auto button to configure the vertical and horizontal position automatically. Important: Auto only works with VGA input. Clock—Minimizes any vertical bars or stripes visible on the screen bac kgr ound. The hori zontal screen si ze will also change . Gateway recomm ends that you do not a djus t the Clock setting. Phase—Minimizes any horizontal distortion and clears or sharpens the displa ye d char ac te rs. Gat ew a y r ecommends that you do not adjust the Phase setting.
Volume—Adjusts volume. Bass—Adjusts bass tones. Treble—Adjusts treble tones. 3D Audio—Enables simulated surround sound. Audio Source—Selects the audio source. Allows the audio
source to be set to the main or PIP window. When set to PIP window and the PIP is displayed on screen, the audio being played switches from the main to the PIP window. When the PIP window is closed, the main audio is heard. When set to main, PIP audio is only heard when the PIP is set to full screen. Auto Delay—Automatically adjusts the audio to be in sync with the video. Audio and video may be out of sync due to the time it takes to process the video information verses the time it takes to process the audio information. Manual Delay (ms)—If auto delay does not adequately sync the audio and video signals, you can manually sync the two signals. The audio delay can be adjusted in milliseconds.
37
CHAPTER3: Using Your Monitor
OSD Menu Description Advanced
menu
Color—Customizes the color levels. Language—Changes the language of the OSD. LED Mode—Change s the brightne ss of the Me nu, Standby , a nd
Power LED to Day Mode or Nite Mode. When watching movies in a darkened room, you may want to change the LED mode to Nite Mode to avoid an over-bright, distracting power LED indicator. DVI Video Mode—Changes the DVI video mo de by enabl ing either RGB Color Space (used for digital input) and YUV Color Space (used f or analog TV input such as NT SC , P AL, and SE CAM). IR Training—Trains other universal remote controls to learn the IR comma nds that cont rol the mon itor fea tures. Use thi s option if you prefer not to use the included monitor remote control. Input Search—Enables automatic se arching for valid vid eo inputs. If set to dis abl ed, you must manuall y change the input using the touch pad or remote control. If set to enabled, the monitor aut omatically s earche s for an ac tive input and displa ys it when one is found. Integrated Product Tour—Enables the product tour. If set to enabled and if there are no active video inputs found, the display aut om atical ly s tar ts t he pr od uct t our when th e displa y is turned on. After watching the product tour, you should set this featur e to disabled. You can watch the product tour again by pressing and holding the Menu button for thre e sec onds . Resolu tion Remind er—If the computer display input (VGA, single-link DVI, or HDMI-PC only) is not set to 1920× 1200 or if the computer display input (dual-link DVI) is not set to 2560× 1600, display s a remind er that y ou should chan ge your computer’s settings to use the optimum 1920× 1200 or 2560× 1600 resolution. If you prefer using your monitor at a resolution less than the optimum, use this option to turn off the Resolution Reminder. For information on changing your computer’s di spl ay resolution, see “Changing Window s s creen
settings” on page 38.
Information—Displ ays current screen resoluti on an d input source for the main display. Reset All— Resets a ll valu es to th e factory settin gs.

Changing Windo ws s creen s ettings

Color depth and screen resolution are two of the most basic moni tor sett ing s yo u may ne ed to ch ang e to su it your ne ed s.
Color d epth is the number of colors your computer uses to display images on your monitor. Most images look best displayed wit h the maximum number of colors av ailable. If the color in your images seems “false” or “jumpy,” especially after you have played a game or run a video-intensive program, check the color depth setting and return it to the highest color setting, if necessar y.
38
www.gateway.com
Screen resol utio n is the number of pixels (individual colored dots) your computer uses to display images on your monitor. The higher the resolution, the more information and screen components (such as icons and menu bars) can be displayed on the monitor.
Important
To use the monitor’s full (highest) resolution (2560× 1600), you must use the included dual-link DVI cable to connect the monitor to a dual-link capable video card on your computer.
A single-link DVI cable or video card limits resolution to 1920 × 1200. VGA and HDMI connections are also limited to 1920× 1200 resolution.
Tip
If the vi deo i mage appe ars c orrupt o r garble d af t e r y ou c ha nge resolution settings, your video card may not be capable of supporting the selected resolution.
Help
For more information about adjusting the screen, click Start, then click Help and Support. Type adjusting monitor setting s in the Search Help box, then press E
NTER.
To change the color depth and screen resolution in
Windows Vista
®
:
1 Click (Start), Control Panel, then under Appearance
and Personalization, click Adjust Screen Resolution. The Display Settings dialog box opens.
Shortcut
You can also right-click on your Windows desktop, then click
Personalize.
2 T o change the color depth, c lick t he Colors list, then click
the color depth you want. Color quality settings:
Low (8-bit) = 256 colors
Med ium (16-bit) = 65,500 colors
Highest (32-bit) = 16,700,000 colors
3 To change the screen resolution, drag the Resolution
slider to the size you prefer.
4 Click Apply. If the new settings do not look right, click
No. If the new settings make t he scr een illegible and you
cannot click No, the settings return to their previous values after several seconds.
5 Click OK, then click Yes to save your cha ng es.
39
CHAPTER3: Using Your Monitor
To change the color depth and screen resolution in
Windows XP:
1 Click Start, then click Control Panel. The Control Panel
opens. If your Control Panel is in Category View, click
Appearance and Themes.
Shortcut
You can also right-click on your Windows desktop, then click
Properties.
2 Click Display. The Di splay Pro perties dialog box opens. 3 Click the Settings tab. 4 T o change the color depth, click the arrow button to open
the Color q uality list, click the color depth you want. Color quality settings:
Low (8-bit) = 256 colors
Med ium (16-bit) = 65,500 colors
Highest (32-bit) = 16,700,000 colors
5 To change the screen resolution, drag the Screen
resolution slider to the size you prefer. The optimum resolution for your display is 2560 × 1600.
6 Click Apply. If the new settings do not look right, click
No. If the new settings make t he scr een illegible and you
cannot click No, the settings return to their previous values after several seconds.
7 Click OK

Using t he speaker bar

Important
If you connect the speaker bar to the monitor while the monitor is turned on, the speaker bar will not initialize and will not work correctly. If this happens, turn the monitor off, then back on to enable the speaker bar.
To turn on the speaker bar:
The speaker bar is always on. If you connected the
speaker bar by following the instructions in “Setting up
the optional speaker bar” on page19, the speaker bar
receives power constantly from the monitor’s speaker bar power connector.
40
www.gateway.com
To use headphones :
Plug headphones into either of the speaker bar’s
headphone jacks. The speaker bar’s volume is muted, and sound is played through the connect ed headphones. You can connect headphones to both headphone jacks, and sound plays out of both sets of headphones.

P ower man agement

Whenever no v ideo signal is det ect ed b y your monit or , it ent ers Standby mode, a mode that uses very little power. When in Standby mode, the power button turns orange. Turning off your computer stops its video signal to the monitor, so if your computer is the only video source connected, your monitor enters Standby.
If the monitor does not enter Standby, and instead displays a prompt for the product tour, you should disable the product tour.
To disable the product tour a nd enable Sta ndby mode:
1 Touch (Menu), (Main Menu), then touch 2 Touch one of the ( Adjust) b utto ns to se lect
(Advanced).
Integrated Product Tour, then press (Select) to
disable the tour.

Energy declar ation

When connected to a computer t hat supports the VES A Display Power Management Signaling (DPMS) Protocol, the monitor can conserve significant energy by reducing power consumption during periods of non-use. When your computer goes into the energy sav i ng mode , the monitor will then enter the ActiveOff mode (sleep) . In the ActiveO ff mode the Power LED will still show orange.
Use these conventions and the power can be reduced to the following levels:
VESA St ate LED Indicator Power Con su mpt io n
On Blue 168 W Standby Amber 19 W Off Purple 19 W
41
CHAPTER3: Using Your Monitor
To “wake” the monitor when it is in Standby/Active Off mode, move the mouse or press any keyboard key. You can change the monitor’s pow er management settings u sing the W indows Control Panel. For more inf or mation, see your computer’s Us er Guide.

Maintaining

To keep the monitor in optimal working order:
Do not block the ven tilation holes.
Do no t exp ose the mon ito r to rai n o r us e n ea r wa ter.
Keep the monitor away from radiators or heat vents.
Keep the monitor out of direct sunlight.
Caution
Do not use any type of abrasive pad or glass cleaner. You will
permanently scratch the screen.
To clean the monitor, use a soft cloth slightly moistened
with water only. Wipe the cabinet, screen, and controls.
42
CHAPTER4

Troubleshooting

T rouble shooting guidelines
T rouble shooting sympt oms
HDCP FAQs
Video FAQs
43
CHAPTER4: Troubleshooting

T r oubleshooting guidelines

If you have problems with the monitor, the information
in this chapter may help you solve them without needing to ca ll Cu stom er Ca re.
Make sure t hat the monitor ha s w armed up f or about 30
minutes before making any judgments about the picture quality.

T r oubleshooting sy mptoms

No power

Make sure that the power cord is connected correctly to
both the ba ck o f th e m on itor an d th e wa ll ou tlet . F or more information about connec ting the pow er cord, s ee
“Connecting power” on page17.
Important
If the power LED is on, the monitor is receiving power.

No picture

44
Touch (Menu), then touch (Input Select) to make
sure that you have selected the correct video source.
Make sure that the power cord is connected correctly to
both the ba ck o f th e m on itor an d th e wa ll ou tlet . F or more information about connec ting the pow er cord, s ee
“Connecting power” on page17.
Make sure that the video cable is connected securely to
the back of the monitor and computer. For more information ab out c onnectin g the vid eo cabl e, see
“Connecting video inputs” on page12.
Make s ure tha t th e m on ito r i s tu rn ed on .
Reset the mo nito r to th e factor y se ttin gs. For m ore
information, see “Advanced menu” on page 38.
www.gateway.com
If the power LED is orange, it means that the monitor is
not detecting a video source or input detection is disabled. Complete the following steps:
Move the mouse or press any key on the keyboard
to bring the computer monitor out of sleep mode.
Press Input on the remote control to choose another
input or touch (Menu), then touch (Input Select) to choose another input.
Make sure that your computer is turned on.
Restart your computer with the monitor turned on.
Make sure that the video cable is not damaged.
Check the end of the video cable for any pins that
might be bent or pushed in .
Reset the OSD. For more information, see “Advanced
menu” on page 38.
Important
If the monitor is not detecting a video signal, you will see a “No Signal” message on the display followed by a “No Input Detected” message. At this point, a video tutorial will play.
T urn off the monitor and unplug the video cable from the
back of your computer. Turn the monitor back on and wait for ten seconds. If the monitor is functioning correctly, a “No Signal” message appears. For more information ab out c onnectin g the vid eo cabl e, see
“Connecting video inputs” on page12.
You have the monitor connected to your notebook’s VGA port but see no image on the screen.
If your notebook supports dual displays, you can use
both your notebook’s display and this monitor in extended desktop multi-monitor mode. See Windows Help to learn how to enable multiple monitors.
You can also use this monitor as your primary monitor
and not use the notebook’ s sc reen. Notebook computers typically ha ve an F between your notebook’s display and an externally attached display. On Gateway n otebooks, this key combination is F top row of keys. See your notebook user guide for more information.
N ke y combination t hat lets y ou tog gle
N+F4. The F4 key i s l o c a te d al o n g t h e
45
CHAPTER4: Troubleshooting

Display colors ar e wrong

Touch (Menu), (Ma in Menu), then (Auto) to
autom at ica ll y ad jus t th e d is pl ay i mag e to th e ideal settings. (VGA input only.)
Restart your computer with the monitor turned on.
Make sure that the video cable is connected securely to
the back of the monitor and your computer. For more information ab out c onnectin g the vid eo cabl e, see
“Connecting video inputs” on page12.
Make sure that the video cable is not damaged.
Check the end of the video cable for any pins that might
be bent or pushed in.

Pic ture has shado ws or “ gho sts”

Touch (Menu), (Ma in Menu), then (Auto) to
autom at ica ll y ad jus t th e d is pl ay i mag e to th e ideal settings. (VGA input only.)
Remove any exte nsion cables or switchboxes.
Make sure that the video cable is connected securely to
the back of the monitor and your computer. For more information ab out c onnectin g the vid eo cabl e, see
“Connecting video inputs” on page12.
Make sure that the video cable is not damaged.
Check the end of the video cable for any pins that might
be bent or pushed in.
Make sure t hat your monitor connection is u sing the VG A
cable that came with your monitor.

Color is not unif or m

Touch (Menu), (Ma in Menu), then (Auto) to
autom at ica ll y ad jus t th e d is pl ay i mag e to th e ideal settings. (VGA input only.)
Make s ure tha t th e m on itor war ms u p fo r a t l eas t
30 minutes before making a final judgment about color uniformity or brightness.
46
www.gateway.com

Image is not siz ed or cent ered correc tly

Touch (Menu), (Ma in Menu), then (Auto) to
autom at ica ll y ad jus t th e d is pl ay i mag e to th e ideal settings. (VGA input only.)
Use the position controls to adjust the image. For
instructions on ho w to adjust th e display image po sition, see “Adjusting monitor settings” on page 33.
If you see black bars on left and right of the screen and wan t to st re tch th e vi de o t o fi t m or e o f t he sc re en :
Touch (Menu), (Main Menu ), (Video Adjust),
then touch (Video Scaling). T o fill more of t he screen , choose Wide, Zoom, or 1:1 modes.

Bad pictur e

Important
To use the monitor’s full (highest) resolution (2560× 1600), you must use the included dual-link DVI cable to connect the monitor to a dual-link capable video card on your computer.
A single-link DVI cable or video card limits resolution to 1920 × 1200. VGA and HDMI connections are also limited to 1920× 1200 resolution.
The image looks stretched or fuzzy when you connect the moni tor to yo ur c omp uter
You must ad j ust the operatin g system’s display settings
to match the m oni tor ’s op tim al ( native) 2560 × 1600 setting (available only on systems using a dual-link DVI cable attached to a dual-link DVI-capable video card). VGA, HDMI, or a single-link DVI cable or video card have a maximum resolution on this monitor of 1920 × 1200. For information on adjus ting settings in Windows, see
“Changing Windows screen settings” on page38.
You do not see 2560× 1600 available in the Windows display control panel
Make sure th at your video card can display at
256 0× 1 600 re solution. If y ou ha ve onl y a single-link D VI cable or video card, the maximum resolution you can display on this monitor is 1920× 1200.
Make sure that you are using either the DVI cable that
came with your monitor or a third party cable that is dual-link capable.
Some video cards th at have two DVI p orts su pport
dual-link on one of the DVI ports. T urn of f your computer , move the DVI cable to the altern ate DVI port, then re start your computer.
47
This may be caused by older video drivers on your
computer. See the Gateway supp ort Web site at
www.gateway.com
computer. You can also go directly to your video card’s support Web site for the most up-to-date video drivers. The Web sites for the major video card manufacturers are:
®
ATI Intel®: www.intel.com Nvidia®: www.nvidia.com
You see “noise” or “trash” on the screen
The signal on HDMI or DVI-D may be HDCP encoded. If
the signal is not decoded correctly, the video either flashes or shows colored snow.
Make sure that the output device is directly plugged
into the monitor (remove any video
switchers/receivers).
Unpl ug the HDMI or DVI cable to reestablish a
connection with the output device.
Stop and restart the output device to allow
renegotiation.

Gaming support

CHAPTER4: Troubleshooting
for updated video drivers for your
: www.ati.com
48
Your games do not have support for widescreen displays.
Newer games are adding support for widescreen
displays as the widescreen format beco mes more popular. C heck the game’ s W eb site f or update s. You can also consu lt the following Web site for specific settin gs and options to configure older games to support widescreen: www.widescreengamingforum.com adjustments may require you to make changes to the Windows System Registry. We recommend making a complete system backup before changing the System Registry.
. Some
www.gateway.com

The monit or has pi xels t hat are alw a ys dark or too bright

This condition is normal and inherent in the TFT
technology used in activ e-matrix LCD scr eens. Gatewa y’s inspection standards keep these to a minimum. If you feel these pix els are unacceptably numerous or dense on your displa y, contact Gatew a y Customer Care to identify whether a repair or r eplacement is justified based on t he number of pixels affected.

Speake r bar does not work

You installed the speaker bar, but no sound is coming out of the speakers.
Make sure that the speaker bar power cord is plugged
into the powe r c on ne ctor on t he bac k o f you r mon ito r and that the monitor is plugged into an A Cpower outlet.
Make sure that the speaker bar’s audio cable is plugged
into the speaker bar audio jack on the back of your monitor.
Make sure that the cable from the audio output jack on
your device is plugged into the correct audio input jack on the monitor. For more information, see “Connecting
audio inputs and outputs” on page 14.
If you are using HDMI audio, you must set your device
to output audio in PCM mode. See the user guide that came with your device for more information.
If you just finished installing and connecting the speak er
bar, restart your monitor so that it can recognize the new speaker bar.
Make s ure tha t th e v olu me is tu rne d u p.
Make sure that headphones are not plugged into the
headphone jacks on the sides of the speaker bar. When headphones are connected, no sound comes out of the speaker bar’s speakers.
Your headphone/speaker jack may have been muted
using Windows sound controls. To check your headphone/speaker mute settings, click the speaker icon in the Window s tas kbar, or click (Start), Control Panel, Sounds and Audio Devices, the Volume tab, then click Advanced. For optimum volume control u sing the spea ker bar, we recommen d that you set the Windows volume mid-way between the lowest and highest setting.
49
CHAPTER4: Troubleshooting
You want to plug in your headphones, but there is a headphone jack on bo th sides of the speaker bar.
You can use either jack or both jacks at the same time.
When headphones are connected, no sound comes out of the speaker bar’s speakers.
You do not get sound from your headphones.
Make sure t hat your speaker bar is connec ted to an audio
source by unplugging your headphones and adjusting the speaker bar ’s volume.
The sound coming from the speakers sounds distorted.
Turn down the volume until the distortion disappears.
Check the audio output volume of the sound device the
speaker bar is connected to. If the audio device’s output volume is set too high, the speaker bar’s sound may always be distorted. To adjust the audio device’s output volume , see the de vice’ s user guid e. T o adjust t he volume in Windows, click the sp eaker icon in the Windows taskbar, or click (Start), Control Panel, Sounds and Audio Devices, the Volume tab, then click Advanced. For optimum volume control using the speaker bar, we recommend that you set the Windo ws volume mid-way between the lowest and highest setting.

HDCP F AQs

What is HDCP and how do I troubleshoot it?

High-bandwidth Digital Content Protection (HDCP) is a
specification develope d by the Intel protect digital entertainment content that uses a digital visual interface (DVI) , including HDMI connections.
HDCP encrypts the transmission of digital content (signal) between the video source (comput er, D VD player , or set-top box) and the digital display (monitor, digital telev ision, or projec t or). HDCP is not designed to pre v ent copying or recordin g of digit al content, but only to prote ct th e i nteg rit y o f th e c on ten t as tra ns mi tted.
50
®
Corpora tion to
www.gateway.com

How does HDCP work?

Implementation of HDCP requires a license obtainable
from the Digital Content Protection, LLC, which then issues a set of unique sec re t de vice keys to all author iz ed device s. During a uthenticati on, the r ecei ving de v ice onl y accepts content after it acknowledges the keys. To further prevent stealing of the data or line tapping, the transmitter and receiver generate a shared secret value that is constantly chec ked throughout the transmission. After authentication is established, the transmitter encrypts the data and sends it to the receiver for decryption.

What happens if I lose signal to the display while watching a movie on a HDCP-equipped component?

The component must be restarted to establish
renegotiation. For example , while watc hing a movie on a HDCP-enabled
DVD player, you change the receiving device (DTV, monitor, or projector) input to watch broadcast TV, then change the input back to w atch t he DVD mov ie. How ev er , you are unable to watch the movie. This is because when the input was changed, the receiver lost the HDCP signal. Restart the HDCP-enabled DVD player to allow renegotiation.

My computer has an HD-DVD or Blu-Ray DVD player and I receive an error message when I try to play an HD or Blu-Ray DVD

This issue occurs when you have you r PC desktop set to
2560 x 1600 (Dual-Link mo de) reso lution . Currently, PC graphics cards are incapable of negotiating the HDCP key while in Dual-Link mode. HDCP key negotiation is required to play consumer High Definitions DVDs. To resolve this issue, set your Windows desktop resolution to 1920 x 1200 before playing your HD or Blu-Ray DVD. For more information about adjusting settings in Windows, see “Changing Windows screen settings” on
page 38.

What is the cause if a movie starts and then slowly fades to sta tic?

The receiving device is not HDCP compatible or it is not
negotiating correctly. Restart the video source and re-plug all video cables from the source to the monitor.

How do I know if a component is HDCP compliant?

If the video source device does not have a DVI or HDMI
connection, it is not HDCP compliant.
51

Vi deo F AQs

When I display video fro m S-Video, comp osite, or component, why does the video look overly compressed?

See your video device user manual to adjust the video
or TV format output to 16:9. Setting this option to 4:3 results in compressed video. This is done differently on all brands of video devices, so it is important that you read your video device user guide or the help tools within your video device’s software.
You can also opt imize the vid eo scali ng settings in the
monitor. Touch (Menu), (Main Menu),
(Video Adjust) , then touch ( Video Scaling). To change to the mode you want, choose Wide, Zoom, or 1:1 modes.

When I try t o use Pictu re in Pictur e (PIP), why can I not select other video inputs?

PIP is availab le o nly when 2560 × 1600 PC vide o over
dual-link DVI is selected as the primary video source.

Can I connect my game console to this monitor?

Yes. Using optional video cables you can connect your
game console directly to the monitor. Use Component Video (YPbPr) or HDMI if yo ur game cons o l e s upports it , because this results in the best picture quality.
CHAPTER4: Troubleshooting
52

When playing D VDs or wat ching video sourc es, I sometimes see random black and white noise at the t o p of t he pic tur e.

This information is known as the Vertical Blanking
Interval or VBI data. This is typically where information such as sub-titles or closed captioning text is stored on a video frame by frame basis. To remove this information, Touch (Menu), (Main Menu),
(Video Adjust), then touch (Overscan) to se t t his option to enabled. The video will slightly zoom to eliminate this effect.
CHAPTER5
Using the Univ ersal
Remote Control
Programming t he univ ersal remot e control
Using the IR Blaster
Remot e control pr ogramming codes
53
CHAPTER 5: Using the U niversal Remote Control

Progr amming the univ ersal remote control

You can program the remote control directly (by entering a five-digit code) or by browsing codes.
To directly program the remote control with a code:
1 Press and hold the mode butt on (CBL/SAT, DVD, LCD, or
MEDIA CENTER) for the devic e y ou w ant t o pr ogra m for about four seconds. The LED flashes twice, indicating that the bu tton is rea dy to be pro gra mm ed .
2 Press the five-digit code for the device. Afte r the code is
entered, the LED flashes twice, indicating that programming is complete.
If an invalid key or code is entered, or if ten seconds passes w ithout a butt on press, pr ogramming mode ends and the previous values are restored. The LED lights for about a half second, then turns off.
To progr a m t he re mote control by browsing through the
most common codes:
1 Press and hold the mode butt on (CBL/SAT, DVD, LCD, or
MEDIA CENTER) for the devic e y ou w ant t o pr ogra m for about four seconds. The LED flashes twice, indicating that the bu tton is rea dy to be pro gra mm ed .
2 Press 991, then press the digit that corresponds to the
type of device you want to associate with that mode’s button:
54
Device type Digit
LCD 0 DVD 1 CBL/SAT 2 Media Center 3 Tuner 4
The remote is temporarily programmed with the first most common code for the selected device type.
www.gateway.com
3 Press the co ntro l b utto ns (p owe r, Vol+, play, stop, and
Mute) to test whether the current code is valid. If the
buttons work as they should, press the mode button you pressed in step 1 once to save the code. The LED blinks twice. You are done.
- OR ­If the buttons do not work as they should, press CH+ to
temporaril y prog ram t he nex t mo st common code, then press the control buttons again. Keep pressing the test and CH+ butt ons until you f ind a code that w orks. When you find a working code, press the mode button you pressed in step 1 once to save the code. The LED blinks twice, and you are done.

Resetting the remote control

You can clear all programming and reset all remote control setti ngs to th eir facto ry de faul ts .
To reset the remote control:
1 Press and hold a mode button (CBL/SAT, DVD, LCD, or
MEDIA CENTER) for about four seconds. The LED flashes twice.
2 Press 977 . The LED flashes four times indicating that the
remo te c ont ro l is rese t to its facto ry de faul ts .

Recording with the remote control

Y ou can use the universal remote control to record vi deo from a compatible recordable video device. To prevent the accidental recording of video, you must press the record button twice before recording can start.
To record a program:
1 Press and hold a mode button (CBL/SAT, DVD, LCD, or
MEDIA CENTER) for the devi ce you want to recor d from.
2 Press the record button. Recording begins.

Detecting low batteries

Your remote control’s batteries can last several months of standard use, but you will need to replace them from time to time with fresh batteries.
55
CHAPTER 5: Using the U niversal Remote Control
To test you r re mote c ont rol ’s batte ries :
Press and release any button on the remote control. If
the b atte rie s n ee d to be rep la ced , t he L ED fl ash es f ive times.
Important
Whil e the b atter ies are lo w, the remote con trol can not enter
programming mode.

Using t he IR Blast er

You can use the provided IR Blaster cable to control a device such as a DVD player, cable or satellite box, or computer with a Windows Media Center IR r eceiver . B y using the IR Blaster , y ou can place the device in an out of the way location where you do not normally have line-of-sight with the remote control.
Important
Do not connect t he IR Blast er unt il af ter y ou ha ve progra mmed th e remot e control for the device you want to control. For more information, see
“Programming the universal remote control” on page 54.
To connect the IR Blas ter:
1 Plug the IR Bl as ter in to th e IR B la ste r c on ne cto r lo c ate d
on the back of the monitor. For the location of the IR Blaster connector, see “Monitor connections” on page 5.
2 Peel the backing off of the double-sided tape that is
attached to the IR Blaster emitter.
3 Stick the emitter over the IR receiver on the devi ce you
want to con trol .
56
To u s e t he I R B la s te r :
1 Point the remote control at the monitor, then press the
mode button for the device you want to control. (For example, if you want to pause the DVD player, press DVD.)
2 Press the control button for the device. (For example,
press the pause button.) The monitor rebroadcasts the com man d from the remo te co ntro l to th e devi ce.
www.gateway.com

Re mote contr ol progr amming codes

Defa ult dev ice ID code s

Y our remot e control has t he f ollowing codes pr ogrammed into it from the fa ctory:
Remote control mode Default device Code
LCD DVD CBL/SAT Media Center

T ele vi sion codes

Gateway XH D30 00 01756 Sony 10533 General Ins trum ent 20476
31272
Admiral
Advent
Aiko Akai
Albatron America Action Anam AOC Apex Digital Audiovox
Aventura Bell & Howell Bradford Broksonic Candle Carnivale
00093, 00463
007 6 1, 007 83, 0081 5, 00817, 00842
00092 00812, 00702,
00030, 00672
00700 00180 00180 00030 00748, 00879, 00765 00451, 00180,
00092, 0080 2, 008 75 00171
00154 00180 00236, 00463 00030 00030
Memorex
MGA
Midland Mitsubishi
Monivision Motorola MTC Multitech NAD NEC
NetTV Nikko Norcent NTC Onwa Optimus
00154, 00463, 00150, 00178
00150, 00178, 00030
00047, 00017, 00051 00250, 00093,
01 250, 00 150, 00 1 78, 00 8 36 , 01171, 0 1182
00700 00093 00060, 00030 00180 00156, 00178, 00866 00156, 00030, 01704
01755 00178, 00030, 00092 00748 00092 00180 00154, 00250,
00166, 00650
57
CHAPTER 5: Using the U niversal Remote Control
Carver Celebrity Celera
Changhong
Citizen
Clarion
Commercial Solutions
Contec Craig Crosley Crown
Curtis Mathes
CXC Daewoo
Dell Denon Dumont Durabrand
Electroband
Electrograph
Emerson
Envision
00054 00000 00765
00765
00060, 00030, 00092
00180
01447, 0 0 04 7
00180 00180 00054 00180
00047, 00054, 00154, 00451, 00093, 00060, 00702, 00030, 001 45, 00 1 6 6, 0 114 7 , 01347
00180 00451, 00092, 0166 1,
00672 01080, 01178
00145, 00511 00017 00463, 00180,
00178, 0 0171, 0103 4 00000
01755
00154, 00236, 00463, 00180, 00178, 00171
00030, 00813
Optonica Orion Panasonic
Penney
Philco
Philips
Pilot
Pioneer Polaroid Portland Prima
Princeton
Prism Proscan
Proton Pulsar Quasar RadioShack
RCA
Realistic
Runco
Sampo
00093 00236, 00 463, 01463 00250, 00051,
00 65 0 , 01168 00047, 00156,
00051, 00060, 00178, 00030, 01347
00054, 00030
01454, 00054, 00690
00030
00166, 00679, 00866 00765, 00865 00092 007 6 1, 00 78 3, 0081 5,
00817 00700
00051 01447, 00047, 01347
00178 00017 00250, 000 5 1, 00650 00047, 00154,
00180, 00178, 00030 01447, 0 0 04 7,
00090, 00679, 01047, 01147, 01247, 01347, 015 4 7
00154, 00180, 00178, 00030
00017, 00030
00030, 01755
58
www.gateway.com
ESA
Fisher Fujitsu
Funai Futuretech Gateway
GE
Gibralter Go Video GoldStar Goodmans Grunpy Haier Hallmark Harman/Kardon Harvard
Havermy Helios Hello Kitty Hisense Hitachi
Hyundai Infinity Insignia
Inteq JBL JCB
00812, 00171
00154 00683, 00809,
00853 , 01181 00180, 00171
00180 01755, 01756
01 447 , 0004 7 , 0005 1, 00451, 00178, 01347
00017, 00030 00886 00178, 00030 00360 00180 01034 00178 00054 00180
00093 00865 00451 00748 001 78, 0 1 1 45, 001 45,
01245 00849
00054 00171
00017 00054 00000
Samsung
Sansui Sanyo
Scotch Scott Sears
Sharp
Sheng Chia Sony Soundesign Squareview SSS Starlite Superscan Supreme SVA
Sylva nia Symphonic Tandy Tatung Technics
Techview Techwood Teknika
Telefunken TMK TNCi
00060, 00812, 00702, 00178, 00030, 00766, 00814, 01060
00463 00154, 00088, 01179
00178 00236, 00180, 00178 00047, 00054,
00154, 00156, 00178, 00171
00093, 01165
00093 01100, 00000, 01167 00180, 00178 00171 00180 00180 00093, 00864 00000 00748, 00587,
00865, 008 70, 008 7 1 00054, 00030, 00171
00180, 00171 00093 01756 00250, 00051
00847 00051 00054, 00180,
00150, 00060, 00092
00702 00178 00017
59
CHAPTER 5: Using the U niversal Remote Control
Jensen
JVC
KEC Kenwood KLH KTV LG
Loewe LXI
Magnavox
Marantz
Matsushita Maxent Megapower
Megatron
00761, 00815, 00817
00053, 00731, 01172, 01253
00180 00030 00765 00180, 00030 01 265, 0017 8, 00442,
00700, 00856, 01178 00136
00047, 00054, 00154, 00156, 00178
01454, 00054, 00030, 00706, 00802, 01254
00054, 00030, 00855
00250, 0 0650 01755 00700
00178, 00145
Toshiba
TVS
Vec to r R es e a rc h Victor Vidikron Vidtech Viewsonic
Vizio Wards
Waycon
Westinghouse
White Westinghouse Yamaha Zenith
00154, 01256, 00156 , 01265 , 00060, 00650, 00845, 01 1 56, 0 1 1 69, 01356, 01656 , 01704
00463
00030 00053 00054 00178 00857, 00864,
00 88 5, 01755 00864, 00885, 01 7 56
00054, 00178, 00030, 00866, 01156
00156
00885, 00889
00463 00030 0001 7 , 00463, 0 12 65,
00178, 00092

DVD p lay er code s

Aiwa
Akai Alco Allegro Apex Digital
Arrgo Audiovox Blaupunkt Blue Parade
10641
106 95 , 10 8 99 10790 10869 10672, 10717, 10830,
11020, 11056, 11061 11023 10790 10717 10571
60
Magnavox
Marantz Memorex Microsoft Mintek
Mitsubishi NAD NEC Nesa
10503 , 10539, 10646, 10675, 10821, 11268
10539 106 95 , 10 831 10522 10839, 10717
11521, 10521, 11403 10741 10785 10717
www.gateway.com
Broksonic Cinea CineVision
Craig
CyberHome
Daewoo Denon Disney DVD2000 Emerson
Enterprise
ESA Funai Gateway GE
Go Video
GoldStar Greenhill
Harman/Kardon Hitachi Hiteker
iLo Initial Insignia Integra JBL JVC
10695 10831 10869
10831
10816, 10874, 11023, 11024, 11129
10784, 10869, 11172 10490, 10634 10675 10521 10591, 10675, 10821,
11268 10591
10821, 11268 10675 , 11268 11158 10522 , 10 815, 10717
10744, 10741, 10783, 10869 , 1 104 4, 1 10 75, 11158
10741 10717
10582, 10702 10573, 10664, 11247 10672
11348 10717 11268 10627 10702 10558, 10 623 ,
10867, 11164
Onkyo Oritron Panasonic
Philips
Pioneer
Polaroid Polk Aud io Presidian Proscan Qwestar
RCA
Rio Rotel Sampo Samsung
Sansui
Sensory Science Sharp
Shinsonic Sonic Blue Sony
Superscan Sylva nia Symphonic Teac Technics Theta Digital
10503 , 10627, 11417 10651 10490, 10703, 11362,
11462, 11490, 11762 10503 , 10539,
106 46 , 106 75 , 10854, 11260, 11267 , 11354
10525 , 10571, 10 631
11020, 11061 10539 10675 10522 10651
10522, 10571, 10717, 10790, 10822, 11022, 11132
10869 10623 10752 1049 0 , 10 573 ,
10820, 10899, 11044, 11075
10695
11158 1063 0, 10 675 ,
10752, 11256 10533 , 1083 9
10869 10533 , 11533,
108 64 , 11033, 11431 10821
10675, 10 821, 11268 10675, 10 821 10717, 10790 1049 0 , 10703 10571
61
CHAPTER 5: Using the U niversal Remote Control
Kawasaki
Kenwood KLH Koss LG LiteOn Loewe

VCR code s

ABS Admiral Adventura Aiwa Alienware American High Asha Audiovox Beaumark Bell & Howell Broksonic
Calix Canon
Carver
Citizen Craig Curtis Mathes
Cybernex CyberPower Daewoo Dell Denon
10790
10490, 10534 10717, 10790, 11020 10651 105 91, 10741, 1 0 8 69 11058, 11158 10511
11972 1004 8 , 10 2 09 10000 10037, 10 0 00 11972 10035 10240 10037 10240 10104 10184, 10121, 10209,
11 479 10037
10035
10081
10037, 11278 10037, 10 0 47, 1024 0 100 60 , 10 035 ,
10162, 11035 10240 11972 1004 5 , 11278 11972 10042
Toshiba
Urban Concepts US Logic Venturer Xbox Yamaha Zenith
Mitsubishi Motorola MTC Multitech NEC Nikko Niveus Media Noblex Northgate Olympus Optimus
Orion Panasonic
Penney
Pentax Philco Philips
Pilot Pioneer Polk Aud io Profitronic Proscan
10503, 10695, 11045, 111 5 4
10503 10839 10790 10522 10490, 10539, 1054 5 10503, 10591, 10741,
10869
10067, 10043, 10807 10035 , 100 4 8 10240 , 100 0 0 10000 10104, 10 06 7, 11287 10037 11972 10240 11972 10035 11062, 10162, 10037,
1004 8 , 1010 4 10184 , 10 20 9, 11479
11062, 10035, 10162, 10225 , 10616, 11035
10035 , 1003 7, 10240, 10042, 11035, 11237
10042 10035 10035, 10081, 10618,
10739 10037 10067 10081 10240 10060, 11060
62
www.gateway.com
DirecTV Durabrand Dynatech Electrohome Electrophonic Emerex
Emerson
Fisher Fuji Fujitsu Funai
Garrard Gateway
GE
General
GoldStar
Gradiente Harley Davidson Harman/Kardon Hewlett Packard
HI-Q Hitachi Howard Computers
HP Hughes Network
Systems
10739 10039 10000 10037 10037 10032
10037, 1018 4 , 10000, 10121, 1004 3, 10209 , 1 12 78, 11479
1004 7, 10104 10035 , 10033 10045 10000
10000 11972
10060, 10035, 102 40, 1080 7 , 1 10 35, 11060
10045
10037, 11237
10000 10000 10081 11972
10047 10037, 10000, 10042 11972
11972 1004 2, 10739
Pulsar Quasar RadioShack Radix Randex RCA
Realistic
ReplayTV Ricavision Runco Samsung
Sanky Sansui
Sanyo
Scott
Sears
Sharp Shogun Sonic Blue Sony
Stack 9 STS Sylva nia
Symphonic Systemax
10039 10035 , 10162, 11035 10000 10037 10037 10060, 10240,
1004 2, 108 07, 10880, 11035, 11060
10035 , 1003 7, 1004 8 , 10 0 47, 100 00 , 10104
10614, 1 0616 11972 10039 10240 , 100 4 5,
10739, 11014 1004 8 , 10 039 10000, 10067,
1020 9, 11479 10047, 10240, 10104,
11330
10184, 10045, 10121, 10043
10035, 10037, 10047, 100 00 , 100 42 , 10104, 11237
10048, 10807, 11285 10240 10614, 1 0616 10035 , 10032 ,
10033 , 100 0 0, 10636, 11232, 11 295, 11972
11972 10042 10035 , 100 81,
10000, 10043, 11781 10000
11972
63
CHAPTER 5: Using the U niversal Remote Control
Humax Hush iBUYPOWER JVC KEC Kenwood
Kodak Linksys
Lloyd's LXI Magnasonic Magnavox
Magnin Marantz Marta Matsushita Media Center PC MEI Memorex
MGA MGN Technology Microsoft
Mind Minolta
10739 11972 11972 100 67, 11279 10037 10067
10035 , 1003 7 11972
10000 10037 11278 10035, 10039, 10081,
10000, 11781 10240
10035 , 100 81 10037 10035 , 10162 11972 10035 10035, 10162, 10037,
1004 8 , 10 039, 1004 7, 1024 0, 100 00 , 10104 , 1020 9, 11237
10240, 10 043 10240 11972
11972 10042
Tag a r Sy s te m s Teac Technics Teknika Thomas Tivo
TMK Toshiba
Totevision Touch Unitech Vector
Video Co nce pt s Videomagic Videosonic Viewsonic Villain Voodoo Wards
White Westinghouse XR- 1 000 Zenith
ZT Group
11972 10000 10035 , 10162 10035 , 10037, 10 000 10000 10618, 10636, 10739,
11996 10240
10045, 10042, 10043, 10845, 1 1008, 111 4 5, 1 1 2 90, 11972, 11996
10037, 10 24 0 11972 10240 10045
10045 10037 10240 11972 10000 11972 100 60 , 10 035 ,
1004 8 , 10 0 47, 100 81, 1024 0 , 100 00 , 100 42
10209 10035 , 100 0 0 10039, 1003 3,
10000 , 1020 9, 11479 11972

PVR codes

ABS Alienware CyberPower
64
11972 11972 11972
Niveus Media Northgate Panasonic
11972 11972 10616
www.gateway.com
Dell DirecTV Gateway Hewlett Packard Howard Computers HP Hughes Network
11972 10739 11972 11972 11972 11972 10739
Systems Humax Hush iBUYPOWER JVC Linksys Media Center PC Microsoft Mind
10739 11972 11972 11279 11972 11972 11972 11972

Video a ccess ory codes

ABS Accurian ADS Tech Alienware Buffalo CyberPower D-Link DDI Dedicated Devices Epson Gateway Hewlett Packard Howard Computers HP Hush iBUYPOWER Keyspan Leviton
31272 31653 31596 31272 31739 31272 3155 4 , 317 31 31644 31644 31563 31272 31272 , 3126 7 31272 31272 31272 31272 31344 31644
Philips RCA ReplayTV Samsung Sonic Blue Sony Stack 9
Systemax Tag a r Sy s te m s Tivo Toshiba Touch Viewsonic Voodoo ZT Group
Niveus Media Northgate Panasonic Pinnacle Systems Pioneer Princeton PrismIQ Ricavision Roku Samsung Sensory Science Sharp SMC Sony Stack 9 Streamzap Sylva nia Systemax
10618, 10739 10880 10614, 1 0616 10739 10614, 1 0616 1063 6, 11972 11972
11972 11972 10618, 10636, 10739 11008, 11972, 11996 11972 11972 11972 11972
31272 31272 31120 31268 31010 30113, 30295 31574 31272 31486 31190, 314 9 0 31126 31010 31 456 31272 , 3132 4 , 313 6 4 31272 31309 31563 31272
65
CHAPTER 5: Using the U niversal Remote Control
LG Linksys Macro Ima ge
31415 31272 , 3136 5 31383
Technology Media Center PC Microsoft Mind Motorola MyHD
31272 31272 31272 31363 31383

Audio amplifier code s

Bose Durabrand Elan GE Harman/Kardon JVC Left Coast Lenoxx Marantz
40674 41561 40647 40078 40892 40331 40892 41561 40892
Tag a r Sy s te m s Toshiba Touch
Viewsonic Vizio Voodoo ZT Group
Optimus Philips Pioneer Polk Aud io RCA Soundesign Victor Wards Yamaha
31272 31272 31272
31272 , 3132 9 31126 31272 31272
40823 40892 40823 40892 40823 40078 40331 40078 40354

Audio rece ive r codes

ADC Aiwa
Alco
Anam
Apex Digital Audiotronic
Audiovox B & K
40531 41405, 41243, 41388,
41641 41390
4160 9, 41074
41257, 41774 41189
41390 40701, 40820, 40840
66
Norcent Nova
Onkyo
Optimus
Oritron Panasonic
Philips Pioneer
41389 41389
40135, 40842, 41298, 41320, 41531
4102 3 , 4 0 5 31, 40 670 , 41074
41366 41308, 41518, 41288,
41316, 41548, 41633, 41763, 4176 4
41189, 412 6 9, 412 6 6 4102 3 , 4 0 014 ,
40150, 40531, 40630, 41384
www.gateway.com
BK Bose
Capetronic Carver Coby Daewoo Denon Fisher Gateway
Harman/Kardon
Hitachi Integra JBL JVC Kenwood KLH Koss LG
Magnavox
Marantz
40702 41229, 419 33
40531 41189 41389 41250 41360 , 41142 41801 41517
401 1 0, 40891, 4 1 304, 41306
41801 40135, 41298, 41320 40110, 41306 41374, 414 9 5 41313, 415 70 , 415 6 9 41390 , 414 28 41366 41293
41189, 41269, 40531, 41514
41189, 412 6 9
Proscan RCA
Rio Samsung Sansui Sanyo Sherwood Sonic Blue Sony
Soundesign
Stereophonics Sunfire Teac Technics Thorens Venturer Wards Yamaha
Zenith
41254 41023, 41609, 41254,
40531, 41074, 41390, 41511
41869 41295 , 415 0 0 41764 4146 9, 418 01 41077, 41 517 41869 41058, 41441, 41258,
41759, 41622, 41558, 41658 , 4175 8 , 418 58
40670
41023 41313 41074, 41390 41308, 41518, 4138 4 41189 41390 40014 40176, 41176, 41276 ,
41331, 41375 41293

Audio acce ssory codes

Apple Creative D-Link Integra Marantz Motorola NaviPod
41115, 416 4 4 40872 41522 41789 41491 41464 41644
Netgear Omnifi Onkyo Roku Slim Devices SSI Yamaha
41785 41605 41789 41828 41844 41522 4180 9, 418 10
67
CHAPTER 5: Using the U niversal Remote Control

Cable set -t op box codes

ABC Americast
Bell South Digeo Director Genera l I ns trum ent
GoldStar
Jerrold
Memorex Motorola
Pace Panasonic Paragon
20003, 20008 20899
20899 21187 20476 20476, 20810,
20276, 20003 20144
20476, 20810, 20276, 20003
20000 21376, 20476,
20 810, 2 0276 , 21187 21877, 20237, 20008
20000 20000
Philips Pioneer
Pulsar Quasar Runco Samsung
Scientific Atlanta
Sony
Starcom Supercable
Torx Toshiba Zenith

Satel lite se t -top bo x codes

Aiwa Chaparral Crossdigital DirecTV
Dish Network System
Dishpro
DX Antenna
21514 20216 21109 21377 , 20392, 20566,
20639, 21639, 21142, 20247, 20749, 21749, 20819, 21856, 21076, 21108, 20099, 21109, 21392, 21414, 21442, 2160 9, 216 4 0
21505, 21005, 20775, 21775
21505, 21005, 20775, 21775
21530
Maspro Mitsubishi NEC Panasonic
Philips
Proscan
RCA
21305, 20317 21 877, 20877 , 20 1 44,
20533 20000
20000 20000 20144
21 877, 20877 , 2047 7 , 20008
21006
20003 20276
20003 20000 20000, 20525,
20899
21530 20749 21519 2024 7, 2 0701, 21526
21142, 20749, 21749, 21076, 20722, 20099, 21442, 20856
20392, 20 566
20566, 20855, 2014 3 , 213 92
68
www.gateway.com
Echostar
Expressvu GE GOI
Hitachi HTS
Hughes Network Systems
JVC LG Magnavox
21505, 21005, 20775, 21775
20775, 21775 20566 20775, 21775
20 819, 2125 0, 2152 5 20775, 21775
21142, 20749, 21749, 21 442
20775, 21531, 21775 21414 20722
Samsung
Sanyo Sharp Sony
Tivo Toshiba
Ultimate TV
Uniden Zenith

Media Cent er controller codes

ABS Alienware CyberPower Gateway Hewlett Packard Howard Computers HP Hush iBUYPOWER Keyspan Linksys Media Center PC Microsoft Mind
31272 31272 31272 31272 31272 31272 31272 31272 31272 31344 31272 31272 31272 31272
Niveus Media Northgate PrismIQ Ricavision Sony Stack 9 Streamzap Systemax Tag a r Sy s te m s Toshiba Touch Viewsonic Voodoo ZT Group
21377, 21276, 21108, 21109, 214 42 , 216 0 9
21219 21517 20639 , 2 1 6 39, 215 24,
21640 21142, 2144 2
20749, 21749, 20790, 21285 , 2151 6 , 2153 0
21392, 21640
20722 21856, 20856
31272 31272 31574 31272 31272 , 3132 4 31272 31309 31272 31272 31272 31272 31272 31272 31272
69
CHAPTER 5: Using the U niversal Remote Control
70
APPENDIXA

Specifications

Monitor specifications
Speaker bar specif ications
Remot e control specifications
71
APPENDIXA: Specifications

Monitor spec ifications

Specifications are subject to change without notice or obligation. Many pr oduc ts f or Gat e w a y and its sub sidia rie s are custom engineered by our suppliers to Gateway specifications and may vary from similarly marketed products.
Pane l s i ze
Panel type
Pixel resolution
Pixe l p it c h
Aspect ratio
Brightness
Cont rast ra tio
Viewing angles
Response time
Frequency
Lamp type/life
Colors
OSD langua ges
30 inches (dia gonal) 30-inch viewable
TFT active matrix S-PVA Anti-glare coating
2560× 1600 (dual-link DVI) 1920 × 1200 (single-link DVI, VGA, and HDMI) (60Hz )
0.0099 × 0.0099 inches (0.251 mm× 0.251 mm) 16:10 400 cd/m 1000:1 (typical) 176° horizontal, 176° vertical 6 ms (typical, gray to gray) Horizontal: 74 KHz
Verti c al : 60 Hz 50,000 hours (minimum)
16.7 million English, French, Spanish, Italian, Japanese, Dutch
2
72
www.gateway.com
Connections and inputs
Included cables
Power consumption
Power input
Certifications
Analog (VGA): 15-pin mini d-sub VGA
Digital (DVI-D): 24-pin DVD-D (supports 480p, 720p, and 1080i). Includes HDCP (High-bandwidth Digital Content Protection)
Composite
S-Video
Component Y Pb Pr (supports 480i and 1080p)
HDMI (supports 480i, 480p, 720p, 1080i, and 1080p)
2.5 mm IR B laster
Audio input: 3.5 mm for DVI and VGA, RCA L/R for Compon ent , Comp osite, an d S-Vid eo
Audio ou tput: Speaker bar, RCA L/R, S/PDIF Coax, and S/PDIF Toslink
AC power input
USB 2.0 B-type (input)
USB 2.0 A-type (output × 6)
12V/2A speaker bar power output
15-pin mini d-sub analog VGA Dual-Link DVI cable
3.5 mm male/male audio cable USB A-B Power
Normal operation: ≤168 W Standby mode: ≤19W Off: 19 W
100~240 VAC, 50/60Hz (external adapter) 24VDC/5.5 A, 12VDC/4.5 A (moni tor)
UL, cUL, FCC Class B, CE, PSE, NOM, VCCI, TCO’99
Wall mount bracket
Weight
Dimensions
Temperature
Humidity
Altitude
Security
VESA 4 3.937 inches (4 100mm) Monitor: 20.8lbs. (9.4 kg)
Speaker Bar: 3 lbs. (1.3kg) Stand: 6.4lbs. (2.9 kg)
22.24 × 17. 02 ~2 2.15 × 15 .37 i nc he s (564.8 × 432.3~562.7 × 390.3 mm)
Operating: 32~122°F (0~50°C) @ 50% humidity Storage: -13~140°F (-25~60°C)
Operating: 20~90% (non-condensing) Storage: 5~90% (non-condensing)
Operating: 15,000 feet (4,572 m) maximum Storage: 40,000 feet (12,192 m) maximum
Kensington lock slot
73
APPENDIXA: Specifications
IR extender
Shock and vibration
Adhesive side: Straight to target: >5 feet (1.52 m ). Angle: 30° up/down, 30° left/right from center at 5 feet (1.52 m)
Shock (non-operating): 50G Vibration (n on-op erating ): 1.5G

Video mo des

Your monitor supports several video modes. If you do not use the best mode for the monitor, the display image may look slig htly “fu zzy.”
Resolution Refresh
Rate (Hz)
640 x 480 60 31.5 25.175 1.33 Y Y Y 800 x 600 60 37.9 40.0 Y Y Y 848 x 480 60 31.0 33.75 1.77 Y N N 1024 x 768 60 48.4 65.0 1.33 Y Y Y 1152 x 864 60 53.7 81.624 1.33 Y Y Y 1280 x 768 60 47.8 79.5 1.67 Y Y N
Horizontal frequency (kHz)
Pixel frequency (MHz)
Aspect Ratio
VGA EDD
DVI EDD
HDMI EDD
1280 x 800 60 49.702 83.499 1.6 Y Y Y 1280x 960 60 60.0 108.0 1.33 Y Y Y 1280 x 1024 60 64.0 108.0 1.25 Y Y Y 1360 x 768 60 47.7 85.5 1.77 Y Y Y 1400x 1050 60 65.3 121.75 1.33 Y Y N 1440x 900 60 59.9 106.5 1.6 Y Y Y 1600x 1200 60 75.0 162.0 1.33 Y Y Y 1680 x 1050 60 65.3 1 46.25 1.6 Y Y Y 1792 x 1344 60 83.64 204.75 1.33 N Y N 1856 x 1392 60 86.33 218.25 1.33 N Y N
74
www.gateway.com
Resolution Refresh
Rate (Hz)
1920 x 1200 60 RB 74.0 154.0 1.6 Y Y Y 1920 x 1440 60 90.0 234.0 1.3 N Y N 2048 x 1536 60 94.769 209.25 1.3 N Y N 2560x 1600 60 RB 98.713 268.5 1.6 N Y N 480i 59.94 15.734 27.0 1.33 N N Y 480p 59.94 31.469 27.0 1.33 N N Y 720p 60 45.0 74.25 1.77 N N Y 1080i 60 33.75 74.25 1.77 N N Y 1080p 60 67.5 148.5 1.77 N N Y 576i 50 15.625 27.0 1.33 N N Y 576p 50 31.25 54.0 1.33 N N Y 720p 50 37.5 74.25 1.77 N N Y 1080i 50 28.125 74.25 1.77 N N Y 1080p 50 56.25 148.5 1.77 N N Y
Horizontal frequency (kHz)
Pixel frequency (MHz)
Aspect Ratio
VGA EDD
DVI EDD
HDMI EDD
75
APPENDIXA: Specifications

Speak er bar specifications

Specifications are subject to change without notice or obligation. Many pr oduc ts f or Gat e w a y and its sub sidia rie s are custom engineered by our suppliers to Gateway specifications and may vary from similarly marketed products.
Amplifi er power outp ut
Signal-to-noise ratio
Audio in put impe dance
Audio Input line level
Power supply
Operating supply range
Subsonic EQ
Audio processor
Stereo enhancement
Amplifier turn on/off
delay
Amplifier mute/standby
Thermal protection
Short circuit protection
7 Watts RMS x 2 channels at 8 Ω and 10% TH D+ N (Amplifier filters flat. Audio Precision Analyzer filters: 10-22KHz, 12.0VDC In)
> 65 dBA (reference: 1 watt into 8 Ω) > 10K Ω
0.7Vrms at 10% THD (Vol = Max, Bass/Treble = Flat, 3D Off)
0.35Vrms at 10% THD (Vol = Max, Bass/Treble = +6dB, 3D Off)
12VDC ± 0.4VDC, 2.0 Amps minimum
10.0VDC to 16.0VDC Fixed response Volume, Bass, Treble, and Stereo enhance. I2C interface Yes < 0.2 seconds, noiseless
Yes, activated by I2C Interface and headphone insertion Yes Yes
Overload p rotec tion Under voltage protection Reverse pow er protection
Cooling
Power amplifier
76
Yes Yes Yes, polarized power plug, positive center pin Passive convect ion Class D
www.gateway.com

Re mote contr ol specifications

Specifications are subject to change without notice or obligation. Many pr oduc ts f or Gat e w a y and its sub sidia rie s are custom engineered by our suppliers to Gateway specifications and may vary from similarly marketed products.
Range (straight to target)
Operating angle
Temperature
Power
Keyp re s s co n fi r ma ti o n
50 feet (15.24 m) 20° up/down, 25° left/right from center at 20 feet
(6.1 m) Operating range: 32°~122°F (0°~50°C)
Non-operating range: -4°~140°F (-20°~60°C) Two AAA batteries (alkaline preferred, heavy
duty/carbon acceptable), with memory backup Red L ED
77
APPENDIXA: Specifications
78
APPENDIXB
Saf ety , Regulat ory , and
Legal Inf ormation
Important safe ty information
Envir onmental information
Regulatory compliance statements
Notices
79
APPENDIX B: Safety, Regulatory, and Legal Information

Important saf ety inf ormation

Warning
Alway s f ollo w the se instruc tion s to help guar d against personal in jury and
damage to your Gateway product.
Warning
Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden enviro nments, or industrial facilities.
Your Gatew ay product is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentatio n are followed.
Sett ing up y our s yst em
Read and follow all instructions marked on the product an d in th e doc ume ntation b ef ore you operate your system. Retain all safety and operating instructions for future use.
Do not use this product near water or a heat source such as a radiator.
Set up the system on a stable work surface.
The product should only be operated from the type of power source i ndicated on the ratin g la bel .
If your prod uct has a voltage selector switch, make sure that the switch is in the proper position for your area. The voltage selector switch is set at the factory to the correct voltage.
Openings in the monitor case are provid ed for ventilation. Do not block or cover these openings. Make sure you provide adequate space, at least 6inches (15cm), around the system for ventilation when you s et up yo ur work area . Never insert objects of any kind into the monitor ventilation openings.
Some products are equipped with a three-wire power cord to make sure that the product is properly grounded when in use. The plug on this cord will only fit into a grounding-type outlet. This is a safety feature. If you are unable to insert the plug into an outlet, contact an electrician to install the appropriate outlet.
If you use an extension cord with this system, make sure that the total ampere rating on the products plugged into the extension cord does not exceed the extension cord ampere rat ing.
80
Care during use
Warning
To prevent ele ctri c s hock , n ever rem ove th e c over. No use r s er vice abl e parts inside. Refer servicing to qualified service personnel.
Do not walk on the power cord or allow anything to rest on it.
Do not spill anything on the system. The best way to avoid spills is to avoid eating and drinking near your system.
Do not expos e the mon ito r to ra in or use ne ar wa ter. If th e mo ni tor d oes get ex pose d to moisture, unplug it and allow it to dry for 24 hours . Call Gateway Customer Care for advice on wh ethe r th e mo ni tor i s sa fe to t urn back on.
When the monitor is turned off, a small amount of electrical current still flows through the monitor. To av oid electrical shock, always unplug all power cables and modem cables from the wall outlets before cleaning the system.
www.gateway.com
Unplug the system from the wall outlet and refer servi cing to qualified pe rsonnel i f:
The power cord or plug is damaged.
Liquid has been spilled into the system.
The system does not operate properly when the operating instructions are followed.
The system was dropped or the cabinet is damaged.
The system performance changes.
Replacement parts and accessories
Use only replacement parts and accessories recommended by Gateway.

Env ironmental inf ormation

Recycling

Warning
Hg
or disposed of according to local, state, or federal laws.
The product you have purchased contains extracted natural resources that have been used in the manufacturing process. This product may contain substances known to be hazardous to the environment or to human health.
To prevent releases of harmful substances into the environment and to maximize the use of our natural resources, Gateway provides the f ollowing information on how you can responsibly recycle or reuse most of the materials in your “end of life” product.
Waste Electrical and Electronic Equipment (commonly known as WEEE) should never be disposed of in the municipal waste stream (residential garbage collection). The “Crossed-Out Waste Bin” label affixed to this product is your reminder to dispose of your “end of life” product properly.
Substances such as glass, plastics, and cert ain chemical compo unds are high ly recoverable, recyclable, and reusable. You can do your part for the environment by following these si mple steps:
Finally, we suggest that you practice other environmentally friendly actions by understanding and using the en ergy-sav ing features of this product (where applic ab le), recy c ling th e inne r and outer packaging (including shipping containers) this product was delivered in, and by disposing of or recycling used batteries properly.
With your help, we can reduce the amount of natural resources needed to produce electrical and electronic equipment, minimize the use of landfills for the disposal of “en d of life” products, and generally improve our quality of life by ensuring that potentially hazardous substances are not released into the environment and are disposed of properly.
For additional recycling information specific to your area, please go to
www.gateway.com/recycle
Lamp(s) inside this product contain mercury and must be recycled
When your electrical or electronic equipment is no longer useful to you, “take it back” to your local or regional waste collection administration for recycling.
In some cases, your “end of life” product may be “trade d in” for credit towards the purchase of new Gateway equipment. Call Gateway to see if this program is available in your area.
If you need further assistance in recycling, reusing, or trading in your “end of life” product, you may contact us at the Customer Care number listed in your product’s user guide and we will be gl ad to help you with your effort.
.
81
APPENDIX B: Safety, Regulatory, and Legal Information

Re gulatory compliance statements

United State s of America
Feder al Commu nications C ommission (F C C) Unintention al emit ter per FC C P art1 5
This device has been tested and found to comply with the limits for a ClassB digital device, pursuant to Part15 of the FCC rules. These limits are designed to provide reasonable protection against harmful in t er f erence in a res identia l inst allat ion. T h is e quip men t generates, u s e s, and can radiate radio frequenc y energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the us er is encoura ged to try to correct the interf er ence by one or m ore of the f ollo wing measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment to an outlet on a different circuit from that to which the receiver is connected
Consult the dealer or an experience d radio/TV technician for help.
Compliance Accessorie s cable. These accessories are required to be used in order to ensure compliance with FCC rules.
: The acces s orie s a s s o c iat ed w it h th is equipm ent ar e: sh ielded v ide o
Canada
82
FC C declar ation o f conf orm ity
Model: TFT30W90** (XHD3000)
Caution
Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product.
Propositio n 65 Warning
This product contains chemicals, including lead, known to the State of California to cause cancer, birth defects or reproductive harm.
Respon si bl e p art y: Gateway, Inc.
7565 Irv ine C e nter D r i ve Irvine, CA92618USA
This device complies with Part 15 of the FCC Rules. Operation of this device is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Industry Canada (IC) Unintentional emitter per ICES-003
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada.
Le présent appareil numérique n’émet pas de bruits rad ioélectriques dépassant les l imites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par Industrie Canada.

Notices

© 2007 Gateway, Inc. All rights reserved.
Gateway, Inc. 7565 I r vi n e Ce n te r D r ive Irvine, CA 92618 USA All Rights Reserved
This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway.
The info rmation in t his manua l has been car efully c heck ed and is belie v ed to be accur ate. H owe ve r , changes are made periodically. These changes are incorporated in newer publication editions. Gateway may improve and/or change products described in this publication at any time. Due to continuing system improvements, Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, cons ult the Gateway Web site at
www.gateway.com
incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
In the interest of continued product development, Gateway reserves the right to make improvements in this manual and the products it describes at any time, without notices or obligation.
Patents
Patent numbers: UEI 6,587, 067 (direct code setup; UEI 6,496,135 (code verification)
www.gateway.com
. In no event will G atewa y b e lia ble f o r dir ec t, in dir ec t, s pe ci al, e xemplary,
T rademar k ackno wledgments
Gateway and eMachines are trademarks or registered trademarks of Gateway, Inc. in the United States and other countries. All other brands an d product names are trademarks or registered trademarks of their respective companies.
83
APPENDIX B: Safety, Regulatory, and Legal Information
84
MAN XHD3000 USR GDE R0 8/07
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