Gateway WBR-100 User Manual
your Gateway Windows network
installationguide
802.11b wireless series Router model WBR-100
Installing
Configuring
Contents
1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Important safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Parts and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2Initial setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Making connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connecting the hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Configuring the computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Contacting and configuring the router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Contacting the router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Configuring the router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3 Routine Router Settings and Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using router settings and features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Configuring LAN settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Configuring wireless settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Changing the password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Checking router status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Setting up wireless operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Returning the router settings to the default settings . . . . . . . . . . . . . . . . . . . . 32
4 Advanced Features and Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . 33
Advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Configuring advanced Internet settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Configuring access control settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Turning on remote management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Setting up a virtual server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Using a dynamic DNS service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Upgrading the firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Using the PC Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Changing router options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Changing security settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
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Establishing a router security scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Change log settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Set the MAC address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Configure routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
5 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Ping utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Setting a static IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Problem resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Automated troubleshooting system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
A Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Terms you should know . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
B Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
C Safety, Regulatory, and Legal Information. . . . . . . . . . . . . . . . . . . . . . .79
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Introduction
This chapter introduces the Gateway Wireless 802.11b
access point router.
Read this chapter to learn about:
■ Product features
■ Safety
■ Package contents
■ Connectors and LEDs
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Chapter 1: Introduction
Features
Your Gateway Wireless Router features:
■ Compact, modern design
■ High speed (11 Mbps in the 2.4 GHz band - 802.11b)
■ Remote administration and firmware upgrades through the Internet
■ DHCP service to your network
■ Sophisticated security features, including up to 128-Bit WEP encryption,
Web and port filtering, WAN request blocking and DMZ hosting
■ Virtual Private Networking (VPN) over the Internet (with IPSec, L2TP, and
PPTP pass-through)
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Important safeguards
Warning Do not attempt to remove the cover. There are no
user-serviceable parts inside. Removing the cover voids
the warranty.
Have your wireless router repaired by qualified service
personnel only.
Precautions
■ Do not place your wireless router in direct sunlight or near a heat source,
as this may damage the housing or electronic components of the device.
■ Do not open or try to repair the device yourself.
■ Do not place your wireless router in a damp or excessively humid location,
such as a bathroom.
■ To avoid possible electrical damage due to power surges, use a shielded,
anti-surge plug-strip.
■ To avoid possible damage due to lightning, turn off and unplug the router
during electrical storms.
Important safeguards
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Chapter 1: Introduction
Package contents
Along with your wireless router, the package also contains the following items:
AC Adapter
Ethernet cable
User’s guide
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Parts and accessories
Parts and accessories
The following additional parts and accessories may be helpful in setting up your
wireless network:
■ Wireless Network Controller cards (for computers or notebooks)
■ RJ-45 (Cat-5) network cables (various lengths)
Contact Gateway for information on ordering these and other accessories.
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Chapter 1: Introduction
Front
LED Description
Power Off - The router is turned off
On (green) - Power on
Flashing (green) - After a firmware
upgrade
Wireless On (green) - The wireless mode is on
WAN Flashing (green) - Activity on the WAN
connection
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LED Description
LAN 4 - 1 Off - The connection does not have an
Ethernet link
On (green) - Ethernet link detected on
indicated connection
Flashing (green) - Data traffic on indicated
connection
Front
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Chapter 1: Introduction
Back
Antenna
Power connection
LAN Ports
WAN Por t
Reset switch
Connector/control Description
Power connection Plug the AC adapter into this connection
and plug the power cord into the AC
adapter. Use only the AC adapter and
power cord that came with the wireless
router. Use of any other AC adapter or
power cord may damage your router and
void the warranty.
Reset switch Press the reset button to return all
configuration settings to the default
settings.
WAN port Connect the DSL or cable modem to this
RJ-45 Ethernet port.
LAN ports Connect a computer, hub, or switch to
these RJ-45 Ethernet ports.
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Initial setup
Read this chapter to learn how to:
■ Make connections
■ Configure the computers
■ Contact and configure the router
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Chapter 2: Initial setup
Making connections
Preparation
If you intend to use the router to connect your network to the Internet, you
need a broadband Internet connection (DSL or cable). You also need the
following information and equipment:
■ A host computer (initially connected to router to enter configuration
information) that has a network interface card.
■ An RJ-45 Ethernet cable (Cat-5 or better)
■ A DSL or cable modem (purchased or provided by your ISP)
■ Host computer’s IP address (assigned by your ISP, if a static IP address is
required)
■ Subnet mask (assigned by your ISP, if a static IP address is required)
■ Default gateway (assigned by your ISP, if a static IP address is required)
■ Primary DNS IP address (assigned by your ISP, if a static IP address is
required)
■ Host computer’s name and workgroup (available through the Windows
Control Panel under System information)
Connecting the hardware
To connect the hardware:
1 Turn off and unplug the host computer, the DSL or cable modem, and the
router.
2 Using an RJ-45 Ethernet cable (Cat-5 or better), connect the Ethernet port
of the host computer to the LAN 1 connection on the back of the router.
3 Using an RJ-45 Ethernet cable (Cat-5 or better), connect the Ethernet port
on your DSL or cable modem to the WAN connection on the back of router.
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Making connections
Warning Use only the AC adapter and power cord provided with the
router. Use of any other adapter or power cord your router
and void your warranty
4 Plug the AC adapter into the power cord, then plug the power cord into
an electrical outlet. Connect the other end of the adapter to the power
connector on the back of the router. (see the illustration on “Back” on
page 8)
■ The green Power LED turns on
■ The green Wireless LED turns on
5 Turn on the DSL or cable modem. Check the LEDs on the modem to make
sure that the modem is connected and operating normally. The WAN LED
on the router lights when the modem is connected correctly to the router.
6 Turn on the host computer. The LAN LED corresponding to the RJ-45 jack
used for the LAN connection on the router lights when the computer is
connected correctly to the router.
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Chapter 2: Initial setup
Configuring the computers
Now that you have the hardware connected, you need to configure the
computers you want to include in your network to let them obtain an IP address
automatically. An IP address lets the computers communicate with and operate
on your new network. Use the configuration procedure specific to your
computer’s operating system:
To configure computers using Windows XP:
1 Click Start, then click Control Panel. The Control Panel wi ndow open s. I f yo ur
Control Panel is in Category View, click
2 Click/Double-click Network Connections. The Network Connections window
opens.
3 Double-click the Local Area Connection icon for your network interface card.
If you see more than one, double-click the one that connects to your local
network. The
Local Area Connection Status
4 In the Components checked are used by this connection list, click Internet
Protocol (TCP/IP)
, then click Properties.
Network and Internet Connections.
dialog box opens. Click Properties.
5 Check Obtain an IP address automatically, and make sure that Obtain DNS
server address automatically
is selected.
6 Click OK to accept the settings.
7 Click OK again to exit.
8 Repeat Step 1 through Step 7 for each computer on your network running
Windows XP.
To configure computers using Windows 2000:
1 Click Start, Settings, then click Control Panel.
2 Double-click the Network and Dial-up Connections icon to open the Network
dialog box.
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Configuring the computers
3 Double-click the Local Area Connection icon for your network interface card.
If you see more than one icon, select the one that connects to your local
network. The Local Area Connection Status dialog box opens. Click
Properties.
4 In the Components checked are used by this connection list, click Internet
Protocol (TCP/IP)
, then click Properties.
5 Check Obtain an IP address automatically, and make sure that Obtain DNS
server address automatically
is selected.
6 Click OK to accept the settings.
7 Click OK again to exit.
8 Repeat Step 1 through Step 7 for each computer on your network running
Windows 2000.
To configure computers using Windows 98SE or Me:
1 Click Start, Settings, then click Control Panel.
2 Double-click the Network icon to open the Network dialog box.
3 Click the Configuration tab, click the TCP/IP protocol for your network
interface card, then click
install the TCP/IP protocol. See the documentation that came with your
network interface card for information on installing the TCP/IP protocol)
Properties. If you do not see TCP/IP, you need to
4 Check to select the Obtain an IP address automatically check box, then click
the
Gateway tab and make sure that the Installed gateways box is not
selected.
5 Click OK to accept the settings.
6 Click OK again to exit. Follow any on-screen instructions.
7 Reboot your system.
8 Repeat Step 1through Step 7 for each computer on your network running
Windows 98SE or Me.
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Chapter 2: Initial setup
Contacting and configuring the router
Now that all the hardware connections have been made, you must configure
the router must to operate on your network and to connect to the Internet
through an ISP.
Initial configurations vary somewhat, depending on your ISP. Contact your ISP
before you configure your router, and determine the following:
■ If your ISP assigns a static IP address or provides one automatically (DHCP)
each time you connect to the ISP
■ For an automatic IP address, the Host Name (if required) and the Domain
Name (if required)
■ For a static IP address, the IP address, subnet mask, default gateway, and
DNS address (at least one)
■ If you are connected with a DSL modem using Point to Point Protocol over
Ethernet (PPPoE), or if your ISP requires a user name and password, the
user name and password you need to use
■ If your ISP uses RAS (Singapore) or PPTP (Europe), instructions for setting
up.
Contacting the router
To contact the router:
1 Launch your Web browser on the host computer.
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Contacting and configuring the router
2 In the address box, type 192.168.1.1, then press ENTER. A message tells you
to enter a User name and Password.
3 When a message tells you to enter a User name and Password, type admin
in both boxes (the default), then click
OK. The Setup page opens.
4 Go to “Configuring the router” on page 16.
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Chapter 2: Initial setup
Configuring the router
Use the router Setup Wizard to do the initial configuration of the router. The
Setup Wizard steps you through the process by asking you a series of questions.
If you cannot answer some of the questions, contact your ISP for additional
information. After the Setup Wizard has finished, the initial configuration of
your router should be complete.
For help or additional information on any of the configuration windows
described here, click items with bold blue lettering or the Help button at the
bottom of the window.
The Setup Wizard
To configure the router:
1 After accessing the Setup page (see “Contacting the router” on page 14),
click
Setup Wizard in the left column. The Setup Wizard window opens. Click
Next to continue.
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Contacting and configuring the router
2 In the Setup Wizard - Internet Access window, click the type of Internet access
you have. If you are not sure what kind of service you have, look on your
modem (it may say Cable Modem or DSL Modem) or contact your ISP for
the information. When you have made your selection, click
continue.
Next to
3 If you selected Cable Modem, type the Hostname and Domain Name (if
required by your ISP), and the Login method. Do not change the default
MAC (physical) Address unless your ISP recorded your computer’s hardware
address and requires it for your Internet connection. If this is the case, click
Clone MAC Address to have your computer’s MAC address copied to the
router. Click
Indicate how the
automatically each time you connect, select
address that does not change, select
subnet mask, the default gateway, and the DNS. Click
Next to continue.
IP Address is assigned by your ISP. If they assign one
Dynamic. If they specify an IP
Static and type the IP Address, the
Next to finish.
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Chapter 2: Initial setup
4 If you selected DSL/ADSL Modem, select the type of Login (if any) used for
Internet access. Click
■ PPPoE - Type the User Name and Password provided b y yo ur IS P. Also,
■ PPTP (Europe only) - Enter the PPTP Server IP Address, the User
■ Indicate how the IP Address is assigned by your ISP. If they assign one
5 If you selected Telstra Bigpond Cable (Australia):
Next to continue.
indicate if you connect automatically, and the interval that elapses
before you are automatically disconnected. Click
Next to continue.
- OR -
Name and Password provided by your ISP. Also, indicate if you
connect automatically, and the interval that elapses before you are
automatically disconnected. Click
Next to continue.
- THEN -
automatically each time you connect, select
an IP address that does not change, select
address, the subnet mask, the default gateway, and the DNS. Click
Dynamic. If they specify
Static and type the IP
Next
to finish.
■ Enter the Server IP Address, the Login User Name and Login
Password provided by your ISP. Also, indicate if you connect
automatically, and the interval that elapses before you are
automatically disconnected. Click
Next to continue.
- THEN -
■ Indicate how the IP Address is assigned by your ISP. If they assign
one automatically each time you connect, select
specify an IP address that does not change, select
Dynamic. If they
Static and type the
IP Address, the subnet mask, the default gateway, and the DNS. Click
Next to finish.
6 If you selected SingTel RAS:
■ Type the Login User Name and Login Password provided by your
ISP. Also, select the type of RAS Plan you have (512k or 256k Ethernet),
then indicate if you connect automatically (as needed), or if your
connection is always maintained. Click
Next to finish.
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Contacting and configuring the router
7 If you selected Other (e.g., Fixed Wireless):
■ Indicate how the IP Address is assigned by your ISP. If they assign
one automatically each time you connect, select
specify an IP address that does not change, select
IP Address, the subnet mask, the default gateway, and the DNS. Click
Next to finish.
Dynamic. If they
Static and type the
8 Click Finish to complete the initial router configuration. We suggest that
you leave the check in the Test Internet Connection check box to have
the connection tested automatically.
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Chapter 2: Initial setup
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Routine Router
Settings and
Status
Read this chapter to learn how to:
■ Set up LAN settings
■ Set up wireless settings
■ Reset the password
■ Check router status
■ Set up security for wireless operation
■ Restore the router’s default settings
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Chapter 3: Routine Router Settings and Status
Using router settings and features
The router comes with pre-set settings that let it operate in most situations.
You can make changes to these settings if you want to turn on additional
features on your router or to make your router conform to your ISP’s
requirements for Internet access.
The Gateway Wireless Router Setup utility lets you turn many of the router’s
features on and off to customize your network.
Configuring LAN settings
These settings configure the router for operation within your local area network.
The LAN IP address is the address your computers see and the address they use
to contact the router.
We recommend that you use the default values for IP address and subnet mask,
unless the address is already being used in your LAN or your LAN is using a
different address range.
To configure the LAN settings:
1 After accessing the Setup page (see “Contacting the router” on page 14),
click
LAN in the left column. The LAN window opens.
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Using router settings and features
2 If the IP address and subnet mask must be changed, type the new IP address
and subnet mask in the boxes provided, otherwise leave the default
settings.
3 In the DHCP Server box, make sure that the check box is selected (default)
if you want the router to provide DHCP service to your network (by
assigning an IP address automatically to each computer on your network
when they sign on). Click the box to remove the check only if you have
another router or DHCP server on your network providing this service.
The
Start IP Address is the first IP address assigned by the router. Subsequent
IP addresses will increment by one until all addresses are assigned (up to
the
Finish IP Address). The first three fields are assigned by the router to
match the router’s IP address and function correctly in the LAN.
Finish IP Address is the last IP address assigned by the router. It
The
determines the maximum number of IP addresses that can be assigned by
the router. The first three fields are assigned by the router to match the
router’s IP address and function correctly in the LAN.
4 Click Save to save your entries or Cancel to remove your changes and return
to the default settings.
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Chapter 3: Routine Router Settings and Status
Configuring wireless settings
To configure the wireless settings:
1 After accessing the Setup page (see “Contacting the router” on page 14),
click
Wireless in the left column. The Wireless window opens. In the
Identification area, the
automatically provided.
Regulatory Domain and Station Name are
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2 Type the name of your wireless LAN in the SSID (service set identifier) box.
This must be consistent for your entire local network. It is case sensitive
and can be up to 32 alphanumeric characters in length.
Important The SSID must be exactly the same for all wireless stations
on your entire local wireless network. Wireless stations
with a different setting will be unable to communicate with
the rest of the network.
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