Gateway UC73, UC7308U - INTEL - PENTIUM DUAL CORE, UC&* Reference Manual

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NOTEBOOK

REFERENCEGUIDE

Chapter 1: About This Reference . . . . . . . . . . 1

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Accessing your online User Guide . . . . . . . . . . . . . . . 2

Gateway contact information . . . . . . . . . . . . . . . . . . . 2

Contacting Gateway Customer Care . . . . . . . . . . . 2

Gateway model and serial number . . . . . . . . . . . . 3

Microsoft Certificate of Authenticity . . . . . . . . . . . . . 3

For more information . . . . . . . . . . . . . . . . . . . . . . . . . 3

Chapter 2: Checking Out Your Notebook . . . 5

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Left . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Right . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Keyboard area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Chapter 3: Setting Up and Getting Started. 13

Working safely and comfortably . . . . . . . . . . . . . . . 14

Reducing eye strain . . . . . . . . . . . . . . . . . . . . . . . 14

Setting up your computer desk and chair . . . . . 15

Sitting at your notebook . . . . . . . . . . . . . . . . . . . 15

Avoiding discomfort and injury from repetitive

strain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Connecting the AC adapter . . . . . . . . . . . . . . . . . . . . 16

Protecting from power source problems . . . . . . 18

Connecting to a broadband modem or network . . 18

Connecting the optional dial-up modem . . . . . . . . . 19

Starting your notebook . . . . . . . . . . . . . . . . . . . . . . . 21

Waking up your notebook . . . . . . . . . . . . . . . . . . 22

Turning off your notebook . . . . . . . . . . . . . . . . . . . . 22

Restarting (rebooting) your notebook . . . . . . . . . . . 23

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Key types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Contents

System key combinations . . . . . . . . . . . . . . . . . . . 26

Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . 29

Using the optional multimedia panel . . . . . . . . . . . 31

Using the optional webcam . . . . . . . . . . . . . . . . . . . 32

Adjusting the brightness . . . . . . . . . . . . . . . . . . . . . . 35

Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . 36

Turning your wireless radio on or off . . . . . . . . . . . 38

IEEE 802.11 wireless network radio . . . . . . . . . . 38

Bluetooth radio . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Chapter 4: Using Drives and Accessories . . . 41

Using the DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . 42

Identifying drive types . . . . . . . . . . . . . . . . . . . . . 42

Using a DVD drive . . . . . . . . . . . . . . . . . . . . . . . . 43

Using the memory card reader . . . . . . . . . . . . . . . . 44

Memory card types . . . . . . . . . . . . . . . . . . . . . . . . 44

Inserting a memory card . . . . . . . . . . . . . . . . . . . 45

Using a memory card . . . . . . . . . . . . . . . . . . . . . . 45

Removing a memory card . . . . . . . . . . . . . . . . . . 45

Adding and removing an Express Card . . . . . . . . . . 46

Installing a printer or other peripheral device . . . . 47

Connecting a USB device . . . . . . . . . . . . . . . . . . . 47

Viewing the display on a projector, monitor, or televi-

sion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Adjusting the display properties . . . . . . . . . . . . . 50

Using the projector or monitor for a presentation

Chapter 5: Managing Power . . . . . . . . . . . . . 53

Monitoring the battery charge . . . . . . . . . . . . . . . . 54

Recharging the battery . . . . . . . . . . . . . . . . . . . . . . . 54

Changing batteries . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Recalibrating the battery . . . . . . . . . . . . . . . . . . . . . 56

Extending battery life . . . . . . . . . . . . . . . . . . . . . . . . 57

Maximizing battery performance . . . . . . . . . . . . 57

Conserving battery power . . . . . . . . . . . . . . . . . . 58

Using alternate power sources . . . . . . . . . . . . . . 59

Changing power modes . . . . . . . . . . . . . . . . . . . . 60

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iii

Changing notebook power settings . . . . . . . . . . . . . 61

Changing the power plan . . . . . . . . . . . . . . . . . . 61

Changing advanced settings . . . . . . . . . . . . . . . . 63

Chapter 6: Traveling with Your Notebook . 65

Packing your notebook . . . . . . . . . . . . . . . . . . . . . . . 66

Traveling by air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Dial-up modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Radio frequency wireless connections . . . . . . . . . . . 67

Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Additional tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Chapter 7: Maintaining Your Notebook . . . 71

Caring for your notebook . . . . . . . . . . . . . . . . . . . . . 72

Cleaning your notebook . . . . . . . . . . . . . . . . . . . . . . 72

Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . 73

Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . 73

Cleaning the notebook screen . . . . . . . . . . . . . . . 74

Maintaining the battery . . . . . . . . . . . . . . . . . . . . . . 74

Storing batteries . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Cleaning CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . 75

Recovering your system . . . . . . . . . . . . . . . . . . . . . . . 76

Creating recovery discs . . . . . . . . . . . . . . . . . . . . . 77

Recovering pre-installed software and drivers . . 79

Returning to a previous system condition . . . . . 80

Returning your system to its factory condition . 82

Chapter 8: Troubleshooting . . . . . . . . . . . . . 85

Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

CD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Diskette drive (external) . . . . . . . . . . . . . . . . . . . . 88

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Contents

DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Express Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

File management . . . . . . . . . . . . . . . . . . . . . . . . . 92

Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Media Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Memory card reader . . . . . . . . . . . . . . . . . . . . . 100

Modem (cable or DSL) . . . . . . . . . . . . . . . . . . . . 100

Modem (dial-up) . . . . . . . . . . . . . . . . . . . . . . . . . 100

Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Networks (wired) . . . . . . . . . . . . . . . . . . . . . . . . 105

Networks (wireless) . . . . . . . . . . . . . . . . . . . . . . 107

Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . 112

Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . 113

Before calling Gateway Customer Care . . . . . . 113

Appendix A: Legal Information. . . . . . . . . 115

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

CHAPTER1

About This Reference

•

About this guide

•

Accessing your online User Guide

•

Gateway contact information

•

Microsoft Certificate of Authenticity

•

For more information

CHAPTER 1: About This Reference

About this guide

This guide includes information and maintenance instructions that are specific to your model of Gateway notebook. For all other notebook information, see your online

User Guide

Accessing your online User Guide

In addition to this guide, your online

User Guide

has

been included on your hard drive. Your

User Guide

is an in-depth, easy-to-read manual that includes information on the following topics:

• Help and technical support

• Using and customizing Windows and other

software

• Using the Internet

• Protecting your files

• Playing and recording media

• Networking

To access your online

User Guide

• Click (Start), All Programs, then click Gateway

Documentation.

Gateway contact information

Contacting Gateway Customer Care

Your

Setup Guide

contains information about

contacting Gateway Customer Care.

www.gateway.com

Gateway model and serial number

A label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway Customer Care will need this information if you call for assistance.

Microsoft Certificate of Authenticity

The Microsoft Certificate of Authenticity label found on the bottom of your notebook includes the product key code for your operating system.

For more information

For more information about your notebook, visit Gateway’s

Support

page at www.gateway.com or the

Web address shown on your notebook’s label. The

Support

page also has links to additional Gateway

documentation and detailed specifications.

Important

The label shown in this section is for informational purposes only. Label information varies by model, features ordered, and location.

CHAPTER 1: About This Reference

CHAPTER2

Checking Out Your

Notebook

•

Front

•

Left

•

Right

•

Bottom

•

Keyboard area

•

LCD panel

CHAPTER 2: Checking Out Your Notebook

Front

Component Icon Description

Memory card reader

Insert a memory card from a digital camera, MP3 player, PDA, or cellular telephone into the memory card reader. For more information, see “Using the

memory card reader” on page 44. The

memory card reader supports Memory Stick®, Memory Stick Pro®, Mini Secure Digital®, MultiMediaCard™, RS-MultiMediaCard™, Secure Digital™, and xD-Picture Card™cards. Important: RS-Multimedia Card and Mini Secure Digital cards require the use of an adapter that is available with the media.

Memory card reader

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Left

Component Icon Description

Power button Press to turn the power on or off. You can

also configure the power button for Sleep/Resume mode. For more information on configuring the power button mode, see “Changing advanced

settings” on page 63.

Ethernet jack Plug an Ethernet network cable into this

jack. Plug the other end of the cable into a cable modem, DSL modem, or an Ethernet network jack. For more information, see “Connecting to a

broadband modem or network” on page 18.

Ventilation slots Helps cool internal components.

Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin. Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook. Caution: Provide adequate space around your notebook so air vents are not obstructed. Do not use the notebook on a bed, sofa, rug, or other similar surface.

HDMI out jack (optional)

HDMI Plug an HDMI device, such as a high

definition television, into this optional jack. For more information, see “Viewing

the display on a projector, monitor, or television” on page 48.

USB port

HDMI out

jack

(optional)

Ethernet jack

Monitor port

Ventilation slots

Headphone jac

Microphone

jack

Power

button

CHAPTER 2: Checking Out Your Notebook

Monitor port Plug an analog VGA monitor or projector

into this port. For more information, see

“Viewing the display on a projector, monitor, or television” on page 48.

USB port Plug USB devices (such as a diskette drive,

flash drive, printer, scanner, camera, keyboard, or mouse) into these ports.

Microphone jack

Plug a microphone into this jack.

Headphone jack with SPDIF support

Plug amplified speakers or headphones into this jack. The built-in speakers are turned off when speakers or headphones are plugged into this jack.

Component Icon Description

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Right

Component Icon Description

DVD drive Insert CDs or DVDs into this drive. For

more information, see “Using the DVD

drive” on page 42. To determine the type

of drive in your notebook, examine the drive tray’s plastic cover and compare the logo to those listed in “Identifying drive

types” on page 42.

Express Card slot

Insert one Type 54 Express Card into this slot. For more information, see “Adding

and removing an Express Card” on page 46.

USB ports Plug a USB device (such as a diskette drive,

flash drive, printer, scanner, camera, keyboard, or mouse) into this port.

Power connector

Plug the AC adapter cable into this connector.

Kensington™ lock slot

Secure your notebook to an object by connecting a Kensington cable lock to this slot.

DVD drive

USB ports

Kensington lock slot

Express Card slot

Power connector

CHAPTER 2: Checking Out Your Notebook

Bottom

Component Icon Description

Battery Provides power when the notebook is not

plugged into AC power.

Battery latch

Slide to release the battery. For more information, see “Changing batteries” on

page 55.

Hard drive bay

The hard drive is located in this bay.

Memory bay

Memory modules are located in this bay.

Battery lock

Slide to unlock the battery. For more information, see “Changing batteries” on

page 55.

Battery

latch

Hard drive bay

Battery lock

Battery

Memory bay

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Keyboard area

Keyboard area for select models

Component Icon Description

Keyboard Provides all the features of a full-sized,

computer keyboard. For more information, see

“Using the keyboard” on page 24.

Multimedia panel (optional)

Use to control playback of CDs and DVDs. For more information, see “Using the optional

multimedia panel” on page 31.

Touchpad Provides all the functionality of a mouse. For

more information, see “Using the EZ Pad

touchpad” on page 29.

Speakers Provide audio output when headphones or

amplified speakers are not plugged in.

Touchpad

Multimedia panel (optional)

Keyboard

Speakers

CHAPTER 2: Checking Out Your Notebook

LCD panel

Component Icon Description

Webcam (optional)

Use to let others see who they are communicating with when making VoIP calls. For more information, see “Using the optional

webcam” on page 32.

Important: The optional webcam is only available when purchased with the optional microphone.

Microphone (optional)

Use to talk through when making Voice over Internet Protocol (VoIP) calls.Important: The optional microphone is only available when purchased with the optional webcam.

Webcam status indicator (optional)

Turns on when the webcam is turned on.

Webcam (optional)

Microphone(optional)s

Webcam status indicator (optional)

CHAPTER3

Setting Up and Getting

Started

•

Working safely and comfortably

•

Connecting the AC adapter

•

Connecting to a broadband modem or network

•

Connecting the optional dial-up modem

•

Starting your notebook

•

Turning off your notebook

•

Restarting (rebooting) your notebook

•

Using the keyboard

•

Using the EZ Pad touchpad

•

Using the optional multimedia panel

•

Using the optional webcam

•

Adjusting the brightness

•

Adjusting the volume

CHAPTER 3: Setting Up and Getting Started

Working safely and comfortably

Before using your notebook, follow these general guidelines for setting up a safe and comfortable work area and avoiding discomfort and strain:

• Keep hands and arms parallel to the floor.

• Adjust the screen so it is perpendicular to your

line of sight.

• Place your feet flat on the floor or on a footrest.

• Although notebooks are sometimes called

“laptops,” do not use your notebook while it rests on your

unprotected

lap. Notebook operating temperatures can become quite high, increasing the risk of burns to your legs. Instead, use a laptop desk to protect your legs.

• Do not use the notebook on any soft, conforming

surface, such as your lap, a blanket, carpet, or a sofa. Soft surfaces can block your notebook’s ventilation openings, leading to overheating, permanent damage to your notebook, and fire danger. Instead, place your notebook on a rigid, hard surface, and make sure that you keep the ventilation openings on the sides clear.

Reducing eye strain

Sunlight or bright indoor lighting should not reflect on the screen or shine directly into your eyes.

• Position the computer desk and screen so you can

avoid glare on your screen and light shining directly into your eyes. Reduce glare by installing shades or curtains on windows, and by installing a glare screen filter.

• Use soft, indirect lighting in your work area. Do

not use your notebook in a dark room.

Warning

Do not use your notebook on a soft surface, such as your lap, a blanket, carpet, or a sofa. You must keep your notebook’s ventilation openings clear of obstructions, or your notebook may overheat, increasing the risk of fire and personal injury.

www.gateway.com

• Avoid focusing your eyes on your screen for long

periods of time. Every 10 or 15 minutes, look around the room, and try to focus on distant objects.

• Where feasible, keep your head vertical while

looking at the screen. If you use an external keyboard, raise the notebook so the top of its screen is no higher than eye level.

Setting up your computer desk and chair

When you are setting up your computer desk and chair, make sure that the desk is the appropriate height and the chair helps you maintain good posture.

• Select a flat surface for your computer desk.

• Adjust the height of the computer desk so your

hands and arms are positioned parallel to the floor when you use the keyboard and touchpad. If the desk is not adjustable or is too tall, consider using an adjustable chair to control your arm’s height above the keyboard.

• Use an adjustable chair that is comfortable,

distributes your weight evenly, and keeps your body relaxed.

• Position your chair so the keyboard is at or

slightly below the level of your elbow. This position lets your shoulders relax while you type.

• Adjust the chair height, adjust the forward tilt of

the seat, or use a footrest to distribute your weight evenly on the chair and relieve pressure on the back of your thighs.

• Adjust the back of the chair so it supports the

lower curve of your spine. You can use a pillow or cushion to provide extra back support.

Sitting at your notebook

• Avoid bending, arching, or angling your wrists.

Make sure that they are in a relaxed position when you type.

• Do not slouch forward or lean far back. Sit with

your back straight so your knees, hips, and elbows form right angles when you work.

• Take breaks to stand and stretch your legs.

• Avoid twisting your torso or neck.

CHAPTER 3: Setting Up and Getting Started

Avoiding discomfort and injury from repetitive strain

• Vary your activities to avoid excessive repetition.

• Take breaks to change your position, stretch your

muscles, and relieve your eyes.

• Find ways to break up the work day, and

schedule a variety of tasks.

Connecting the AC adapter

You can run your notebook using an AC adapter or your notebook’s battery. The battery was shipped to you partially charged. You should use the AC adapter right away to fully charge the battery. Allow three hours for the battery to fully charge.

Power subsystem

19V DC, 65/90W AC adapter

Temperature:

Operating: 5

C to 35 oC

Non-operating: -20

C to 65 oC

Warning

Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters.

Caution

Make sure that you use the AC adapter that came with your notebook or one of the same type purchased from Gateway. Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your notebook may be damaged.

Important

If the battery is not fully charged before you use your notebook on battery power for the first time, the battery life may be much shorter than you expect. If the battery life seems short even after being charged for three hours, the battery may need to be recalibrated. For information on recalibrating the battery, see

“Recalibrating the battery” on page 56.

www.gateway.com

To connect the AC adapter:

1 Connect the power cord to the AC adapter.

2 Connect the AC adapter to your notebook’s

power connector.

3 Plug the power cord into a wall outlet. The

battery charge indicator turns on (see “Front” on

page 6 for the location of the battery charge

indicator). If the battery charge indicator does not turn on, complete the following steps until it turns on:

• Unplug the adapter from your notebook,

then plug it back in.

• Press FN+F1 to toggle the status lights on and

off.

• Make sure the power cord is firmly attached

to the AC adapter.

• Plug the power cord into a different wall

outlet.

CHAPTER 3: Setting Up and Getting Started

4 When you finish using your notebook for the first

time, turn off your notebook and leave your notebook connected to AC power until the battery charge indicator turns blue.

Protecting from power source problems

During a power surge, the voltage level of electricity coming into your notebook can increase to levels far above normal levels and cause data loss or system damage. Protect your notebook and peripheral devices by connecting them to a

surge protector

, which absorbs voltage surges and prevents them from reaching your notebook.

Connecting to a broadband modem or network

Your notebook has a network jack that you can use to connect to a cable or DSL modem or to a wired Ethernet network.

Important

If the battery charge indicator does not turn blue after three hours, contact Gateway Customer Care at the location shown on the Customer Care label. For more information, see

“Gateway contact information” on page 2.

Warning

High voltages can enter your notebook through both the power cord and the modem connection. To protect your notebook and avoid electrical shock, use a surge protector. If you have a telephone modem, use a surge protector that has a modem jack. If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem.

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To connect to a cable or DSL modem or to a wired

Ethernet network:

1 Insert one end of the network cable into the

network jack on your notebook.

2 Insert the other end of the network cable into a

cable modem, DSL modem, or Ethernet network jack.

Connecting the optional dial-up modem

Your notebook may have a built-in 56K modem that you can use to connect to a standard telephone line.

Tip

When using a cable with a sleeve over the plug, pull

the sleeve back to make sure that the plug locks into the jack.

Warning

To reduce the risk of fire, use only No. 26 AWG or larger (for example, No. 24 AWG) UL-listed or CSA-certified telecommunication line cord for your dialup modem connection.

CHAPTER 3: Setting Up and Getting Started

To connect the optional modem:

1 Insert one end of the modem cable into the

modem jack on your notebook.

2 Insert the other end of the modem cable into a

telephone wall jack.

Important

The modem will not work with digital or PBX telephone

lines.

www.gateway.com

Starting your notebook

To start your notebook:

1 Lift the LCD panel. 2 Press the power button.

3 If you are starting your notebook for the first

time, follow the on-screen instructions to select the language and time zone and to create your first user account.

4 Attach and turn on any peripheral devices, such

as printers, scanners, and speakers.

Warning

Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin.

Caution

Provide adequate space around your notebook so air vents are not obstructed. Do not use the notebook on a bed, sofa, rug, or other similar surface.

Tip

For more information about changing the power

button mode, see “Changing advanced settings” on page 63.

Tip

For more information about connecting peripheral devices, see “Installing a printer or other peripheral device”

on page 47.

Tip

See the documentation that came with each device for its setup instructions.

CHAPTER 3: Setting Up and Getting Started

5 To open the main menu, click (Start). From

that menu, you can run programs and search for files. For more information on using Windows, see “Using Windows” and “Customizing Windows” in your online

User Guide

Waking up your notebook

When you have not used your notebook for several minutes or if you close the LCD panel without turning off your notebook, it may enter a power-saving mode called

Sleep

. While in Sleep mode, the power indicator flashes. If your notebook is in Sleep mode, press the power button to “wake” it up.

Turning off your notebook

Putting your notebook into Sleep mode is the easiest way to power down your notebook. Although it does not turn your notebook completely off, it turns off or slows down most system operations to save power. Sleep mode saves your desktop layout so the next time you restore power, the programs are laid out just as you left them. Waking your notebook from a Sleep state is much faster than turning on your notebook after it has been turned completely off.

Hibernate mode is an alternative to Sleep mode. In Hibernate mode, your notebook is turned completely off. When you wake your notebook from Hibernate mode, however, the programs that were running when your notebook entered Hibernate mode are running just as you left them.

Tip

For more information about Sleep mode, see “Changing

power modes” on page 60.

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To put your notebook to sleep:

• Click (Start), then click (power). The

notebook saves your session and partially shuts down to save power.

-ORPress F

N+F3.

To put your notebook into hibernation:

• Click (Start), click the arrow next to the lock

icon, then click Hibernate. The notebook saves your session and shuts down to save power.

To turn off your notebook:

• Click (Start), click the arrow next to the lock

icon, then click Shut Down. The notebook turns off.

Restarting (rebooting) your notebook

If your notebook does not respond to keyboard, touchpad, or mouse input, you may have to close programs that are not responding. If closing unresponsive programs does not restore your notebook to normal operation, you may have to restart (reboot) your notebook.

To close unresponsive programs on your notebook:

1 Press C

TRL+ALT+DEL.

2 Click Start Task Manager. The

Windows Task

Manager

dialog box opens. 3 Click the program that is not responding. 4 Click End Task.

Tip

You can change the Sleep mode from the standard Sleep mode (default) to Hybrid Sleep. For more information about Sleep mode, see “Changing power modes” on page 60.

Important

If for some reason you cannot use the Shut Down option in Windows to turn off your notebook, press and hold the power button for about five seconds, then release it.

CHAPTER 3: Setting Up and Getting Started

5 Click X in the top-right corner of the

Windows

Task Manager

dialog box.

To restart your notebook:

• Click (Start), click the arrow next to the lock

icon, then click Restart. The notebook turns off, then turns on again.

Using the keyboard

Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system operations, and the Num Lock keys for the numeric keypad.

Important

If your notebook does not turn off immediately,

complete the following steps until the notebook turns off:

1. Press and hold the power button for about five seconds, then release it.

2. Unplug the power cord and remove the battery for more than 10 seconds.

Tip

You can attach an external keyboard to the notebook using a USB port. You do not need to shut down the notebook to connect a USB keyboard.

Function

keys/

System

keys

key

Windows key

Application key

Arrow keys

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Key types

The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key.

Key type Icon Description

Numeric keypad Use these keys to type

numbers when the numeric keypad is turned on. Press FN+ to turn on the numeric keypad.

Function keys Press these keys labeled F1 to

F12 to perform actions in programs. For example, pressing F1 may open help. Each program uses different function keys for different purposes. See the program documentation to find out more about the function key actions.

System keys Press these colored keys in

combination with the FN key to perform specific actions. For more information, see

“System key combinations” on page 26.

N key Press the FN key in

combination with a colored system key to perform a specific action.

Windows key Press this key to open the

Windows Start menu. This key can also be used in combination with other keys to open utilities like F (Search utility), R (Run utility), and E (Computer window).

Application key Press this key for quick access

to shortcut menus and help assistants in Windows.

Arrow keys Press these keys to move the

cursor up, down, right, or left.

CHAPTER 3: Setting Up and Getting Started

System key combinations

When you press the FN key and a system key at the same time, your notebook performs the action identified by the text or icon on the key.

Press and hold FN

, then press

this system key...

To...

Toggle the system LEDs on or off. Toggle sequence:

•

1st toggle: All system LEDs on

•

2nd toggle: Backlit Keyboard LEDs off, everything else on

•

3rd toggle: Multimedia touch LEDs and control functions off, everything else on

•

4th toggle: All system LEDs off and

Multimedia control functions off For more information, see “Using the

keyboard” on page 24.

Turn the optional IEEE 802.11 wireless network radio on or off. For more information, see “Wireless Ethernet Networking” in your online

User

Guide

. Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 communication devices are examples of devices that provide wireless communication. Important: The wireless network switch must be in the ON position for this button to work. For more information, see “Left” on page 7.

Enter Sleep mode or Hybrid Sleep mode. Press the power button to leave Sleep mode. For more information, see “Changing notebook power

settings” on page 61.

www.gateway.com

Toggle the notebook display in the following order:

•

The LCD

•

An external monitor or projector (a monitor or projector must be plugged into the monitor port or HDMI port on your notebook)

•

Both displays at the same time For more information, see “Viewing

the display on a projector, monitor, or television” on page 48.

Turn the optional Bluetooth radio on or off. Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. Bluetooth communication devices are examples of devices that provide wireless communication. Important: The wireless network switch must be in the ON position for this button to work. For more information, see “Left” on page 7.

Mute the sound. Press the key combination again to restore the sound. For more information, see

“Adjusting the volume” on page 36.

Increase the LCD panel brightness above the normal brightest setting. Use this feature in bright lighting situations, such as outside in bright sunlight. Press a second time to decrease the brightness below the normal lowest brightness setting. Use this feature in dim lighting situations. Press a third time to return the display to the normal brightness setting. Important: Using this feature will affect battery performance.

Press and hold FN

, then press

this system key...

To...

CHAPTER 3: Setting Up and Getting Started

Decrease the brightness of the display.

Press and hold FN

, then press

this system key...

To...

Increase the brightness of the display.

Decrease volume. For more

information, see “Adjusting the

volume” on page 36.

Increase volume. For more

information, see “Adjusting the

volume” on page 36.

Navigation keys Press these keys to move the cursor to

the beginning of a line, to the end of a line, up the page, down the page, to the beginning of a document, or to the end of a document.

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Using the EZ Pad touchpad

The EZ Pad™ consists of a touchpad, two buttons, and a scroll zone.

When you move your finger on the touchpad, the

pointer

(arrow) on the screen moves in the same direction. You can use the scroll zone to scroll through documents. Use of the scroll zone may vary from program to program.

You can use the EZ-Pad

left

and

right buttons

below

the touchpad to select objects.

Tip

You can attach a mouse to the notebook using a USB port. You do not need to shut down the notebook to connect a USB mouse.

Tip

For instructions on how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other touchpad settings, see “Changing the mouse, touchpad, or pointing device settings” in your online

User Guide

Tip

You may have received your notebook with the EZ Pad touchpad set to only accept clicking by using the touchpad buttons. You can change this feature to allow tapping on the touchpad to simulate clicking the left button. For more information, see “Changing the mouse, touchpad, or pointing device settings” in your online

User Guide

Touchpad

Left button

Right button

CHAPTER 3: Setting Up and Getting Started

To... Do this...

Move the pointer on the screen.

Move your finger around on the touchpad. If you run out of space and need to move the pointer farther, lift your finger, move it to the middle of the touchpad, then continue moving your finger.

Select an object on the screen.

Position the pointer over the object. Quickly press and release the left button once. This action is called

clicking

Start a program or open a file or folder.

Position the pointer over the object. Press the left button twice in rapid succession. This action is called

double-clicking

Access a shortcut menu or find more information about an object on the screen.

Position the pointer over the object. Quickly press and release the right button once. This action is called

right-clicking

Move an object on the screen.

Position the pointer over the object. Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it.

www.gateway.com

Using the optional multimedia panel

Multimedia panel for select models

Button Description

Play/ Pause—Plays or pauses the CD or DVD.

Stop—Stops playing the CD or DVD.

Next—Skips ahead one CD track or DVD chapter. Fast forward when button is held down.

Previous—Skips back one CD track or DVD chapter. Rewind when button is held down.

Stop

NextPlay/Pause

CHAPTER 3: Setting Up and Getting Started

Using the optional webcam

You can use the optional webcam with many of the available Internet chat programs to add video and audio to your chat session. In addition, by using the software included with the webcam, you can take pictures or create video clips.

Webcam

www.gateway.com

To use the webcam:

1 Click (Start), All Programs, Camera Assistant

Software, then click Camera Assistant Software. The Camera Assistant Toolbar opens.

-ORRight-click (Camera assistant software) on the

taskbar, then click Show Toolbar. The Camera Assistant Toolbar opens.

Button Icon Description

Start camera

Turns on the camera and opens the preview screen.

Effects Adds a decoration or border

to your picture.

Properties Modifies properties such as

zoom, backlight compensation, brightness, and contrast.

Settings Selects the position of the

toolbar or modifies the picture, video, or audio settings.

Help Opens online help.

Important

If you do not see the toolbar, the Auto Hide setting may be turned on. Move your pointer around the outside of the screen until the toolbar appears.

CHAPTER 3: Setting Up and Getting Started

2 Click (Start camera). The Camera Assistant

opens.

3 Click one of the following:

Button Icon Description

Snapshot Take a picture of what

is currently in the preview screen.

Video recording

Create a video recording.

Audio recording

Create an audio recording.

Functions Change a setting or

access online help.

Resolution Change the size of the

picture.

Mute Turn audio capture on

or off.

Effects Add a decoration or

border to your picture.

www.gateway.com

Adjusting the brightness

To adjust screen brightness:

• Use the increase brightness and decrease

brightness keys on the keyboard. For more information, see “System key combinations” on

page 26.

-ORClick (Start), All Programs, Accessories

, then

click Windows Mobility Center. The

Windows

Mobility Center

window opens. Slide the Brightness control to the desired screen brightness.

Tip

For more information about using the webcam, click in the Camera Assistant Toolbar or click (Functions), then click Help in the Camera Assistant.

Tip

For more information about using the webcam while using an Internet chat service, see the help for that service.

Tip

For more information about the Windows Mobility Center, see “Using the Windows Mobility Center” in your online

User Guide

CHAPTER 3: Setting Up and Getting Started

Adjusting the volume

You can use the volume control to adjust the overall volume of your notebook.

To adjust the overall volume level using hardware

controls:

• If you are using external speakers, turn the knob

on the front of the speakers.

-ORUse the mute and volume control buttons on the

keyboard. For more information, see “System key

combinations” on page 26.

-ORUse the mute button and capacitive volume

control on the optional multimedia panel. For more information, see “Using the optional

multimedia panel” on page 31.

-ORClick (Start), All Programs, Accessories

, then

click Windows Mobility Center. The

Windows

Mobility Center

window opens. Slide the Volume

control to the desired volume level.

To adjust the volume from Windows:

1 Click (

Volume) on the taskbar. The volume

control slider opens.

Tip

For more information about the Windows Mobility Center, see “Using the Windows Mobility Center” in your online

User Guide

www.gateway.com

2 Click and drag the slider up to increase volume

and down to decrease volume.

3 To mute the volume, click (Mute). To restore

volume, click it again.

4 To adjust device volume levels, click Mixer. The

Volume Mixer

dialog box opens, where you can

click and drag sliders for individual devices.

5 Click

X in the top-right corner of the window to

close it.

Tip

Adjust the Windows Sounds slider to change system sounds volume independently of general volume (such as the volume used for music and game sounds).

CHAPTER 3: Setting Up and Getting Started

Turning your wireless radio on or off

Your Gateway notebook may have a factory-installed wireless radio.

IEEE 802.11 wireless network radio

Your notebook may have an IEEE 802.11 radio for accessing the Internet through a wireless access point or communicating with other computers on a wireless Ethernet network.

To turn the wireless IEEE 802.11 radio on:

1 Press F

N + F2. The wireless status indicator turns

on. For the location of the wireless status indicator, see “Using the keyboard” on page 24.

-OR-

Click (Start), All Programs, Accessories

, then

click Windows Mobility Center. When the

Windows Mobility Center

window opens, click

Turn wireless on.

Warning

Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 and Bluetooth communication devices are examples of devices that provide wireless communication.

Warning

In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, hospitals, and oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated. When in environments where you are uncertain of the sanction to use wireless devices, ask the applicable authority for authorization prior to using or turning on the wireless device.

www.gateway.com

To turn the wireless IEEE 802.11 radio off:

• Press FN + F2. The wireless status indicator turns

off. For the location of the wireless status indicator, see “Using the keyboard” on page 24.

-OR-

Click (Start), All Programs, Accessories

, then

click Windows Mobility Center. When the

Windows Mobility Center

window opens, click

Turn wireless off.

Disabling the wireless IEEE 802.11 radio

You should disable the wireless IEEE 802.11 radio while traveling by airplane to prevent it from being accidently turned on while in flight.

Bluetooth radio

Your notebook may have a Bluetooth radio for communicating with another Bluetooth device, such as a printer, scanner, camera, MP3 player, headphone, keyboard, or mouse.

To turn the Bluetooth radio on:

• Press FN + F6.

To turn the Bluetooth radio off:

• Press FN + F6.

Tip

For more information about using your notebook on a wireless network, see “Wireless Ethernet Networking” in your online

User Guide

Tip

For more information about using your notebook on a Bluetooth Personal Area Network, see “Bluetooth Networking” in your online

User Guide

Help

For more information about Bluetooth, click Start, then click Help and Support. Type the keyword Bluetooth in the Search Help box, then press E

NTER.

CHAPTER 3: Setting Up and Getting Started

Disabling the Bluetooth radio

You should disable the Bluetooth radio while traveling by airplane to prevent it from being accidently turned on while in flight.

CHAPTER4

Using Drives and Accessories

•

Using the DVD drive

•

Using the memory card reader

•

Adding and removing an Express Card

•

Installing a printer or other peripheral device

•

Viewing the display on a projector, monitor, or television

CHAPTER 4: Using Drives and Accessories

Using the DVD drive

You can use your notebook to enjoy a wide variety of multimedia features.

Identifying drive types

Your Gateway notebook may contain one of the following drive types. Look on the front of the drive for one or more of the following logos:

If your drive has this logo...

This is your drive type...

Use your drive for...

DVD drive

Installing programs, playing audio CDs, playing DVDs, and accessing data. You cannot use this drive to create CDs or DVDs.

Combination DVD/CD-RW drive

Installing programs, playing audio CDs, playing DVDs, accessing data, and recording music and data to recordable CDs. You cannot use this drive to create DVDs.

Multi-format double layer DVD±RW drive

Installing programs, playing audio CDs, playing DVDs, accessing data, recording music and data to CD-R or CD-RW discs, and recording video and data to DVD-R, DVD+R, DVD-RW, DVD+RW, or double layer DVD+R or DVD-R discs. Note: To use the double layer capability of the double layer recordable DVD drive, the blank DVDs you purchase must state Double Layer, Dual Layer, or DL. Using other types of blank media will result in less capacity.

ROM/R/RW

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Using a DVD drive

Using a slot-load DVD drive

[

To insert a CD or DVD:

1 Place the disc in the slot with the label facing up.

Important

Prerecorded DVD discs and DVD drives contain regional codes that help control DVD title exports and help reduce illegal disc distribution. To be able to play a prerecorded DVD, the disc’s regional code and your DVD drive’s regional code must match.

The regional code on your DVD drive is determined by your notebook’s delivery address. The regional code for the United States and Canada is 1. The regional code for Mexico is 4. Your DVD drive’s regional code must match the regional code of the disc. The regional code for the disc is on the disc, disc documentation, or packaging.

Important

When you place a single-sided disc in the tray or slot, make sure that the label side is facing up. If the disc has two playable sides, place the disc so the name of the side you want to play is facing up.

Tip

For information about cleaning a CD or DVD, see “Cleaning

CDs or DVDs” on page 75.

Manual eject hole

Eject button

CHAPTER 4: Using Drives and Accessories

2 Gently push the disc into the notebook until the

mechanism draws it in.

To remove a CD or DVD:

• Press the eject button on the DVD drive. The drive mechanism pushes the CD or DVD out of the notebook.

Using the memory card reader

You can use memory cards to transfer pictures from a digital camera to your notebook. You can also use the memory card reader to transfer data between your notebook and a device that uses memory cards, such as a PDA, MP3 player, or cellular telephone.

Memory card types

The memory card reader supports Memory Stick®, Memory Stick Pro®, MultiMediaCard™, Secure Digital™, Mini Secure Digital™, RS-MultiMediaCard™, and xD-Picture Card™.

Tip

Your notebook must be turned on to remove CDs and DVDs using this method. If you do not want to turn on your notebook, manually eject the disc by inserting an opened paper clip into the manual eject hole.

Important

RS-Multimedia Card and Mini Secure Digital cards require the use of an adapter that is available with the media.

www.gateway.com

Inserting a memory card

To insert a memory card:

• Insert the memory card into the memory card slot with the label facing up and the arrow on the label pointing towards the notebook.

Using a memory card

To access a file on a memory card:

1 Click (Start), then click Computer. 2 Double-click the drive letter (for example, the E:

drive), then double-click the file name.

Removing a memory card

To remove a memory card:

1 Push the memory card into the notebook. The

memory card pops out slightly.

2 Pull the memory card out of the notebook.

Important

Do not use the remove hardware icon in the taskbar to remove the memory card. If you use the remove hardware icon, your notebook may not recognize your memory card reader until you restart your notebook.

CHAPTER 4: Using Drives and Accessories

Adding and removing an Express Card

Your notebook has an Express Card slot. This slot accepts one Type 54 Express Card. You do not need to restart your notebook when changing most cards because your notebook supports

hot-swapping

. Hot-swapping means that you can insert an Express Card while your notebook is running. If your Express Card does not work after hot-swapping, see the Express Card manufacturer’s documentation for further information.

To insert an Express Card:

• Push the card firmly into the Express Card slot, label-side up, until the outer edge of the card is flush with the side of your notebook.

To remove an Express Card:

1 Turn off your notebook, then go to step 5.

-ORDouble-click the remove hardware icon in the

taskbar. The

Safely Remove Hardware

dialog box

opens.

2 Click the Express Card name, then click Stop. The

Stop a Hardware device

dialog box opens.

Important

If the remove hardware icon does not appear on the

taskbar, click the show hidden icons button.

EXPRESS CARD

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3 Click the Express Card name, then click OK. The

Safe to Remove Hardware

dialog box opens. 4 Click OK. 5 Pull the Express Card out of your notebook.

Installing a printer or other peripheral device

Your notebook has one or more of the following ports: Universal Serial Bus (USB) and HDMI (digital audio/video). You use these ports to connect peripheral devices such as printers, scanners, and digital cameras to your notebook.

USB ports support

plug-and-play

and

hot swapping

, which means that your notebook will usually recognize such a device whenever you plug it into the appropriate port. When you use a USB device for the first time, your notebook will prompt you to install any software the device needs. After doing this, you can disconnect and reconnect the device at any time.

Connecting a USB device

Your notebook has USB ports for connecting devices such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse.

Important

Before you install a printer, scanner, or other peripheral

device, see the device documentation and installation instructions.

Help

For more information about installing peripheral devices, click Start, then click Help and Support. Type the keyword installing devices in the Search Help box, then press E

NTER.

Important

USB devices may have special installation instructions. See your USB device’s installation guide.

Important

For more information about using the USB port on your device, see your device’s documentation.

CHAPTER 4: Using Drives and Accessories

To connect your USB device to your notebook:

1 Connect one end of the USB cable to your device. 2 Connect the other end of the cable to a USB

port on your notebook.

Viewing the display on a projector, monitor, or television

You can use your notebook for giving presentations by connecting an external monitor, projector, or television to your monitor (VGA) or optional HDMI port. Your notebook supports simultaneous LCD and external display. Simultaneous display lets you control a presentation from your notebook at the same time as you face your audience.

To use a projector, monitor, or television:

1 Turn off your notebook.

www.gateway.com

2 If you are using the VGA port, connect one end

of the VGA cable to the monitor, projector, or television.

-ORIf you are using the HDMI port, connect one end

of the HDMI cable to the monitor, projector, or television.

3 Plug the other end of the VGA cable into the

monitor port on your notebook.

-ORPlug the other end of the HDMI cable into the

optional HDMI port on your notebook.

4 Turn on your notebook.

CHAPTER 4: Using Drives and Accessories

5 Plug the projector’s, monitor’s, or television’s

power cord into an AC power source and turn it on.

Windows recognizes the new hardware and the

New Display Detected

dialog box opens.

6 Select the options for the projector, monitor, or

television, then click OK.

7 Press F

N+F4 to switch between viewing the

display on the LCD panel, viewing the display on the projector, monitor, or television, and viewing the display on both the LCD panel and the projector, monitor, or television.

Adjusting the display properties

If the image on the projector, monitor, or television does not appear correctly, or if you want to use the display as an extension of your notebook desktop, you should adjust the display properties.

To adjust the display properties on a projector,

monitor, or television:

1 Click (Start), All Programs, Accessories

, then

click Windows Mobility Center. The

Windows

Mobility Center

window opens.

Important

If a monitor, projector, or television is connected and you close the LCD panel, your notebook may turn off the LCD panel, but will not enter Sleep mode.

Tip

For more information about the Windows Mobility Center, see “Using the Windows Mobility Center” in your online

User Guide

www.gateway.com

2 Click (Change display settings). The

Display

Settings

dialog box opens.

3 Click monitor 2. 4 Adjust properties such as Resolution or Colors if

necessary.

5 To use the monitor, projector, or television as a

“mirror” (duplicate) of the notebook display (both displays have the same content), click to deselect the check box for Extend my Windows desktop onto this monitor.

6 To use the monitor, projector, or television as an

extension of your desktop (increasing the size of your Windows desktop), click to select the check box for Extend my Windows desktop onto this monitor. You can click and drag the “2” monitor icon to position it the same way the physical monitor is arranged on your desk.

7 Click OK.

Using the projector or monitor for a presentation

You can configure your notebook so the settings are correct each time you give a presentation.

CHAPTER 4: Using Drives and Accessories

To use a projector, monitor, or television for a

presentation:

1 Click (Start), All Programs, Accessories

, then

click Windows Mobility Center. The

Windows

Mobility Center

window opens.

2 Click (Change presentation settings). The

Presentation Settings

dialog box opens.

3 Adjust properties such as Turn off screen saver

and Set the volume to if necessary.

4 Click OK. 5 Click Turn on to turn on the presentation

settings. When you are finished giving the presentation, click Turn off to return to your standard notebook settings.

Tip

For more information about the Windows Mobility Center, see “Using the Windows Mobility Center” in your online

User Guide

CHAPTER5

Managing Power

•

Monitoring the battery charge

•

Recharging the battery

•

Recalibrating the battery

•

Extending battery life

•

Changing notebook power settings

CHAPTER 5: Managing Power

Monitoring the battery charge

Your new Gateway notebook is designed to provide an exceptional balance of performance and portability. Your notebook uses the latest chipset and mobile processor technologies to manage the processor speed and power consumption for a greater battery life experience. This design provides you with maximum performance when plugged into AC power balanced with optimized battery life when on battery power.

Closely monitor the battery charge. When the battery charge gets low, change the battery or connect to AC power immediately to prevent losing any unsaved work. To monitor the battery charge:

• Move the mouse pointer over the power cord

icon or battery icon in the taskbar. A message appears showing the remaining battery time and the current power plan.

• Wait for a Low Battery warning message to

appear.

• Look at the battery charge status indicator.

If your battery charge indicator displays what looks like an inaccurate charge, you may need to recalibrate the battery.

Recharging the battery

The battery recharges while it is installed and your notebook is connected to AC power. While the battery recharges, the battery charge indicator turns on.

Tip

For more information about the battery charge status indicator, see “Front” on page 6.

Tip

For more information about recalibrating the battery, see “Recalibrating the battery” on page 56.

www.gateway.com

Changing batteries

To replace the battery:

1 If your notebook is on and is connected to AC

power, go to step 2.

-ORIf your notebook is on and is not plugged into

an AC outlet, save your work and turn off the notebook.

2 Turn your notebook over so the bottom is facing

up.

3 Slide the battery lock to the unlocked position,

then slide the battery release latch.

Warning

Danger of explosion if battery is incorrectly replaced.

Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to local hazardous material regulations.

The batteries used in this device may present a fire or chemical burn hazard if mishandled. Do not disassemble, heat above 212°F (100°C), or incinerate. Dispose of used batteries promptly. Keep away from children.

Caution

If your notebook is connected to AC power you can change the battery while the notebook is turned on. If your notebook it is not plugged into an AC outlet, you must turn the notebook off while changing the battery.

CHAPTER 5: Managing Power

4 Slide the battery out of the notebook.

5 Slide a recharged battery into the notebook until

it snaps into place. 6 Slide the battery lock to the locked position. 7 Turn your notebook over. 8 Open the LCD panel.

Recalibrating the battery

If your notebook unexpectedly goes into Sleep mode while you are using it but the battery charge is not low, you may need to recalibrate your battery. You should also recalibrate the battery periodically to maintain the accuracy of the battery gauge.

To recalibrate the battery using BIOS:

1 Connect the AC adapter, then turn on your

notebook. 2 As soon as your notebook starts and you see a

startup screen, press F2. The BIOS Setup utility

opens. 3 Open the Advanced menu. 4 Highlight Battery Auto Learning, then select

Enabled by pressing the spacebar.

Important

Do not interrupt the battery recalibration process. If

recalibration is interrupted, you must start the process over again.

Important

Select models have the Battery Auto Learning utility programmed into the BIOS. If your notebook does not have this utility in BIOS, use the non-BIOS procedure.

www.gateway.com

5 Open the Exit menu, highlight Exit Saving

Changes, then press E

NTER.

6 Select Yes, then press E

NTER.

The battery recalibration process begins and a screen opens showing you the progress. The entire process takes several hours.

When the recalibration has finished, the message “Press [Esc] key to exit” appears.

7 Press E

SC. The battery charge indicator now

displays an accurate battery charge.

To recalibrate the battery without using BIOS:

1 Connect your notebook to AC power and let the

battery charge completely.

2 Disconnect the AC power and restart your

notebook. 3 Completely discharge the battery. 4 After the battery is completely drained,

reconnect your notebook to AC power. 5 Charge the battery completely until the battery

status indicator turns blue.

Extending battery life

Maximizing battery performance

To get maximum performance from your notebook battery, we recommend that you initially condition (fully charge and discharge) your new battery a few times during the first several weeks of use, to let it reach its maximum rated capacity.

Important

If, after completing this procedure, the battery charge indicator still does not show an accurate charge, contact Gateway Customer Care at the location shown on the Customer Care label. For more information, see “Gateway contact information” on

page 2.

CHAPTER 5: Managing Power

Over the long term, use the battery at least once a month, even if it was kept in a cool, dry place for storage, but avoid frequent full discharges because this puts additional strain on the battery. Several partial discharges with frequent recharges are better for a lithium-ion battery than one complete discharge, and recharging a partially charged lithium-ion battery does not cause harm because there is no memory.

Conserving battery power

To conserve power while using the battery to power your notebook:

• Turn off wireless networking and Bluetooth.

• Dim the display as low as is comfortable.

• Disconnect all external devices, like USB devices.

• Remove Express Cards when you do not need

them. Many Express Cards use a small amount of power while inserted, even if they are not being used.

• Select the

Power saver

power plan to get

maximum power savings.

Tip

For more information about using power plans, see

“Changing notebook power settings” on page 61.

www.gateway.com

• Close the LCD panel to turn off the display while

you are not using your notebook. The display stays off until you open the panel again.

• Use Hibernate mode for maximum power savings

while your notebook is not in use.

• Use the notebook touchpad instead of an

external mouse.

• Decrease or mute speaker volume.

• Turn off all scheduled tasks.

• Turn off auto-save features in Microsoft Office

and other applications.

• Copy programs from CDs or DVDs to the hard

drive so you do not use battery power by running optical drives.

• Use the DVD drive only when necessary. This

drive uses a large amount of power.

• Recharge the battery often, take an extra

battery, and fully recharge the batteries before traveling. For more information, see “Recharging

the battery” on page 54.

Using alternate power sources

To extend battery life, use alternate power sources whenever possible.

• If traveling internationally, take electrical

adapters. Save the battery for times when you cannot use a power adapter. If you plan on taking your AC power adapter, also take a single-plug surge protector.

• If you will have access to an EmPower™ in-flight

power receptacle, an automobile power outlet, or an automobile cigarette lighter, use an airplane/ automobile power adapter or power inverter. Save the battery for times when you cannot use a power adapter.

• To find AC power outlets in airports, look for

them next to support pillars, in large areas such as boarding gates, and under banks of telephones.

Tip

For more information about traveling with your

notebook, see “Traveling with Your Notebook” on page 65.

CHAPTER 5: Managing Power

Changing power modes

You can use the following power modes to lengthen the life of your notebook’s battery:

•

Sleep

- while your notebook is in Sleep mode, it switches to a low power state where devices, such as the display and drives, turn off.

•

Hibernate

- (also called

save to disk

) writes all current memory (RAM) information to the hard drive, then turns your notebook completely off. The next time you turn on your notebook, it reads the memory information from the hard drive and opens the programs and documents that were open when you activated Hibernate mode.

•

Hybrid Sleep

- while your notebook is in Hybrid Sleep mode, it switches to a low power state where devices, such as the display and drives, turn off similar to Sleep mode. The notebook also writes all current memory (RAM) information to the hard drive similar to Hibernate mode. If your notebook experiences a power outage while in Hybrid Sleep mode, the notebook reads the memory information from the hard drive and opens the programs and documents that were open when you activated Hybrid Sleep mode. If the notebook does not experience a power outage while in Hybrid Sleep mode, it restarts using the information in current memory, thus reducing startup time. You must turn on Hybrid Sleep mode to use it. For more information, see

“Changing advanced settings” on page 63.

Using power saving modes

Always save your work before using Sleep mode. In Sleep mode, your notebook reduces or turns off the power to most devices except memory. However, the information in memory is not saved to the hard drive. If power is interrupted, the information is lost.

www.gateway.com

When in Hibernate mode, your notebook saves all memory information to the hard drive, then turns the power completely off.

Changing notebook power settings

You can change the function of your notebook’s power button, Sleep system key, and power-saving timers by changing power settings on your notebook.

You can customize power settings from the Windows Mobility Center by selecting power plans and adjusting advanced power settings.

Changing the power plan

Power plans

(groups of power settings) let you change power saving options such as when the display or hard drive is automatically turned off. You can select one of the defined power plans or create a custom power plan.

Three power plans are pre-defined for you:

If your notebook is...

...and you want to...

...then

On Enter Sleep or

Hybrid Sleep mode

Press FN+F3.

On Enter

Hibernate mode

Click (Start), click the arrow next to the lock icon, then click Hibernate.

In Sleep, Hybrid Sleep, or Hibernate mode

Exit Sleep, Hybrid Sleep, or Hibernate mode

Press the power button.

CHAPTER 5: Managing Power

•

Balanced

- This is the default power plan which

balances performance and battery life.

•

Power saver

- This power plan sacrifices performance in order to extend battery life. Use this plan if you will be away from AC power outlets for an extended period of time. Your programs may run slower than you are accustomed to under the other two power plans.

•

High performance

- This power plan sacrifices battery life in order to gain performance. Use this plan if you need additional computing power for your program. Your battery may not last as long as you are accustomed to under the other two power plans.

To change the power plan:

1 Click (Start), All Programs, Accessories

, then

click Windows Mobility Center. The

Windows

Mobility Center

window opens.

2 Click (Change power settings). The

Select a

power plan

window opens.

3 Select the power plan you want to use.

- OR Click Change plan settings, modify the power

plan you selected, then click Save changes.

Help

For more information about changing the power plan, click Start, then click Help and Support. Type the keyword power plan in the Search Help box, then press E

NTER.

www.gateway.com

Changing advanced settings

Advanced power settings

let you assign different power saving modes to the power button and Sleep system key. You can also select which power saving mode is activated when you close the LCD panel.

To change advanced power management settings:

1 Click (Start), All Programs, Accessories

, then

click Windows Mobility Center. The

Windows

Mobility Center

window opens.

2 Click (Change power settings). The

Select a

power plan

window opens.

3 Click a setting on the left side of the screen that

you want to change. The top three settings are not tied to a power plan. The bottom three settings modify the currently selected power plan.

To turn on Hybrid Sleep mode:

1On the

Select a power plan

window, click Change

plan settings for the plan you are using. The

Change settings for the plan

window opens.

2 Click Change advanced power settings. The

Power Options

dialog box opens.

Help

For more information about changing the power management settings, click Start, then click Help and Support. Type the keyword power management in the Search Help box, then press E

NTER.

CHAPTER 5: Managing Power

3 Click the + in front of Sleep, then click the + in

front of Allow hybrid sleep.

4 Change the values to On for On battery and

Plugged in.

Help

For more information about hybrid sleep, click Start, then click Help and Support. Type the keyword hybrid in the Search Help box, then press E

NTER.

CHAPTER6

Traveling with Your

Notebook

•

Packing your notebook

•

Traveling by air

•

Dial-up modem

•

Radio frequency wireless connections

•

Files

•

Security

•

Power

•

Additional tips

CHAPTER 6: Traveling with Your Notebook

Packing your notebook

• Remove all discs, express cards, peripheral

devices, and cables. Remember to pack those you will need while traveling.

• Pack your notebook securely into a briefcase or

hand-carried luggage, and keep it separate from toiletries, liquids, and food. Do not pack it in checked luggage.

• Keep your notebook stable during travel. Secure

it to prevent it from sliding around in overhead bins and car trunks.

Traveling by air

• Do not check your notebook as luggage.

• Charge the battery in case airport security asks

you to start your notebook.

• Have your notebook hand-inspected or sent

through the X-ray scanner, but never carry it through the metal detector.

• Turn off you notebook for takeoff and landing.

• Turn off all wireless devices while in the aircraft.

Dial-up modem

• Take a telephone cord to connect the modem to

telephone jacks. If you are traveling internationally, take telephone jack adapters or an acoustic handset coupler.

• Take a telephone line protector.

• Take a telephone line tester to check for unsafe

lines, especially if you are traveling internationally.

• Take remote access information with you so you

can connect to your ISP while outside of your usual calling area. A list of country dialing codes may be especially useful if you are traveling internationally.

www.gateway.com

Radio frequency wireless connections

• Every country has different restrictions on the use

of wireless devices. If your notebook is equipped with a wireless device, check with the local radio approval authorities prior to your trip for any restrictions on the use of a wireless device in the destination country.

• Wireless communication can interfere with

equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 and Bluetooth communication devices are examples of devices which use wireless to communicate.

Files

• Copy your working files from your desktop

computer to your notebook before you travel.

• If you need to access your desktop computer files

from your notebook while traveling, set up your desktop computer for remote access. Contact your network administrator for more information about remote access.

• Take extra recordable media for transferring files

between computers and backing up files.

Important

If your notebook came equipped with an internal embedded wireless device, see “Legal Information” on page 115 for general wireless regulatory guidelines.

Tip

For more information about turning your wireless device on or off, see “Turning your wireless radio on or off”

on page 38.

CHAPTER 6: Traveling with Your Notebook

Security

• Get a locking cable for your notebook so you can

attach a cable lock and leave your notebook in your hotel room while you are away.

• Always keep your notebook with you while

waiting in airports, train stations, or bus terminals. Be ready to claim your notebook as soon as it passes through the X-ray machine in security checkpoints.

• Write down your notebook model number and

serial number (located on the bottom of your notebook) in case of theft or loss, and keep the information in a safe place. Also, tape your business card or an address label to your notebook and accessories.

• Whoever sits next to you or behind you can see

your notebook display. Avoid working with confidential files until you can be sure of privacy.

• Use a startup password to restrict access to your

notebook. The startup password is set using the BIOS utility.

To create a startup password:

1 Restart your notebook. As soon as you see a

startup screen, press F2. The BIOS Setup utility opens.

2 Open the Security menu, highlight Set

Supervisor Password, then press E

NTER and

follow the instructions. You must set the supervisor password in order to set the user (startup) password.

3 Highlight Set User Password, then press E

NTER

and follow the instructions. This is the password you need to enter at startup.

Caution

Use a password that you can remember, but that is difficult for someone else to guess. The password feature is very secure, with no easy way to recover a forgotten password. If you forget your password, you must return your notebook to Gateway for service.

Important

You must enter the Supervisor Password each time

you use the BIOS Setup utility.

www.gateway.com

4 Highlight Password on boot, then press ENTER. 5 Highlight Enabled, then press E

NTER.

6 Open the Exit menu, highlight Exit Saving

Changes, then press E

NTER.

7 When you start your computer, you are

prompted to enter the user password you set in step 3.

• Review the information in “Protecting your

notebook” in your online

User Guide

Power

• Take your AC power adapter to recharge the

battery. If you are traveling internationally, take power plug adapters.

• Take a portable surge protector to protect your

notebook from power surges.

• To get the best performance from your

notebook, avoid using the battery whenever possible, monitor the battery charge, and use the most efficient power management settings. For information on conserving battery power, using alternate power sources, and monitoring the battery charge, see “Managing Power” on

page 53.

Important

You must enter the User Password each time you turn on your notebook if it was turned off or put in hibernate mode. You do not need to enter the User Password if your notebook was put in Sleep mode.

CHAPTER 6: Traveling with Your Notebook

Additional tips

• If you plan to use several USB peripheral devices,

take a portable USB hub to provide additional USB ports.

• Take a network cable if you need to connect to

a network. Some hotels provide Internet connectivity only through their networks.

• If your notebook has been exposed to cold

temperatures, let it warm to room temperature before turning it on.

• Carry proof of ownership or a merchandise

passport when traveling internationally.

• Consult your insurance company and credit card

company to learn about emergency travel assistance if your notebook is lost or damaged.

• Take your recovery discs in case you need to

install an additional driver or software.

Tip

You can create a

Drivers and Applications Recovery

disc

using the Gateway Recovery Management.

CHAPTER7

Maintaining Your Notebook

•

Caring for your notebook

•

Cleaning your notebook

•

Maintaining the battery

•

Cleaning CDs or DVDs

•

Recovering your system

CHAPTER 7: Maintaining Your Notebook

Caring for your notebook

To extend the life of your notebook:

• Be careful not to bump or drop your notebook,

and do not put any objects on top of it. The case, although strong, is not made to support extra weight.

• When transporting your notebook, we

recommend that you put it in a carrying case.

• Keep your notebook away from magnetic fields.

Magnetic fields can erase data on hard drives.

• Never turn off your notebook when the drive

indicator is on because data on the hard drive could be lost or corrupted.

• Avoid subjecting your notebook to extreme

temperature changes. The case (and LCD panel) can become brittle and easy to break in cold temperatures and can melt or warp in high temperatures. Damage due to either extreme is not covered by your warranty. As a general rule, your notebook is safest at temperatures that are comfortable for you.

• Keep all liquids away from your notebook. When

spilled onto notebook components, almost any liquid can result in expensive repairs that are not covered under a standard warranty.

• Avoid dusty or dirty work environments. Dust

and dirt can clog the internal mechanisms and can lead to permanent damage to the notebook.

• Do not block the ventilation fan slots. If these

slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook.

• When storing your notebook for an extended

period of time, unplug AC power and remove the battery after discharging them partway.

Cleaning your notebook

Keeping your notebook clean and the vents free from dust helps keep your notebook performing at its best. You may want to gather these items and put together a notebook cleaning kit:

www.gateway.com

• A soft, lint-free cloth

• An aerosol can of air that has a narrow,

straw-like extension

• Cotton swabs

• A DVD drive cleaning kit

Cleaning the exterior

Always turn off your notebook and other peripherals before cleaning any components. Also, remove the battery before cleaning any components.

Use a damp, lint-free cloth to clean your notebook and other parts of your system. Do not use household abrasive or solvent cleaners because they can damage the finish on components.

Your notebook is cooled by air circulated through the vents on the case, so keep the vents free of dust. With your notebook turned off and unplugged, brush the dust away from the vents with a damp cloth. Be careful not to drip any water into the vents. Do not attempt to clean dust from the inside of your notebook with the exception of the memory bay.

Cleaning the keyboard

You should clean the keyboard occasionally by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys.

If you spill liquid on the keyboard, turn off your notebook and turn the notebook upside down. Let the liquid drain, then let the keyboard dry before trying to use it again. If the keyboard does not work after it dries, you may need to replace it. A replacement keyboard may not be covered by your warranty.

Warning

When you shut down your notebook, the power turns off, but some electrical current still flows through your notebook. To avoid possible injury from electrical shock, unplug the power cord, modem cable, and network cable from the wall outlets and remove the battery.

Tip

You may want to occasionally open the memory bay door and remove dust and lint using an aerosol can of air.

CHAPTER 7: Maintaining Your Notebook

Cleaning the notebook screen

Use a soft cloth and water to clean the LCD screen. Squirt a little water on the cloth (never directly on the screen), and wipe the screen with the cloth.

Maintaining the battery

The life span of a notebook battery is about 1.5 to 3 years, under normal conditions. As the battery begins to die, you will have to recharge the battery more frequently because it cannot hold a full charge.

Do not expose the battery to high heat or freezing temperatures. Hot batteries discharge very quickly, and cold ones cannot create as much power. Short battery life is more likely to be caused by heat than by charge/discharge patterns. Keep your lithium-ion battery cool. Avoid a hot car, for example.

Charge often, but do not try to fully discharge the battery frequently. This only adds strain. Several partial discharges (regular use), with frequent recharges, are better for lithium-ion than one total discharge. Recharging a partially charged lithium-ion battery does not cause any harm because it has no “memory.”

Batteries with fuel gauges (notebooks) should be calibrated by applying a deliberate full discharge once every 30 charges. Running the battery down in the equipment does this. If ignored, the fuel gauge becomes increasingly less accurate and in some cases will cut off the device prematurely.

Using the right charger is important. By now you probably know that each kind of battery has its own technology, its own rate of charge, and so on. Charging lithium batteries correctly is one way to extend their life and to avoid damage.

Caution

A notebook LCD screen is made of specially coated glass and can be scratched or damaged by abrasive or ammonia-based glass cleaners.

www.gateway.com

Storing batteries

Do not charge up the battery, then store it away. A stored battery should be used every three to four weeks. Let the battery fully discharge, then recharge to 40% if you plan to store it again. If you store a battery for longer than three to four weeks, the battery could fully discharge because the battery circuitry itself consumes power.

If you have a spare lithium-ion battery, use one exclusively and keep the other cool by placing it in the refrigerator. Make sure that it is wrapped protectively and that nothing will be dropped on it. Do not freeze the battery.

Do not use old batteries. Avoid purchasing spare lithium-ion batteries and storing them for later use. Do not buy old stock, even if it is sold at clearance prices. While it makes sense to have 2 or 3 extra batteries, so that you always have a fresh one charged up and ready to go, if you buy batteries and store them for years, they may not work when you decide to use them.

Consider removing the battery from your notebook when running on fixed power. However, remember that when you have removed the battery from your notebook while using it with an electrical outlet, the automatic battery charger no longer keeps the battery charged.

Cleaning CDs or DVDs

Wipe from the center to the edge, not around in a circle, using a product made especially for the purpose.

Caution

When the battery is in the notebook and the notebook is running on AC power, the battery constantly charges, even though it has a full charge. This reduces the life of the battery. If the battery is fully charged and you want to run on AC power, remove the battery.

CHAPTER 7: Maintaining Your Notebook

Recovering your system

You can solve most computer problems by following

the information in “Troubleshooting” on page 85 or in the

technical support pages at www.gateway.com

. Problem solving may also involve reinstalling some or all of the computer’s software (also called

recovering

restoring

your system). Gateway provides everything you need to recover your system under most conditions.

To recover your system:

1 Create recovery discs as soon as you can.

You can use these discs later for recovering your system from significant hardware and software problems. For instructions, see “Creating

recovery discs” on page 77.

2 Perform minor fixes.

If only one or two items of software or hardware have stopped working correctly, the problem may be solved by reinstalling the software or the device drivers. To recover software and drivers that were pre-installed at the factory, see

“Recovering pre-installed software and drivers” on page 79. For instructions on reinstalling

software and drivers that were not pre-installed, see that product’s documentation or technical support Web site.

3 Revert to a previous system condition.

If reinstalling software or drivers does not help, then the problem may be solved by returning your system to a previous state when everything was working correctly. For instructions, see

“Returning to a previous system condition” on page 80.

4 Reset your system to its factory condition.

If nothing else has solved the problem and you want to reset your system to factory condition, see “Returning your system to its factory

condition” on page 82.

Caution

To prepare your computer for additional system recovery options, you should create a set of recovery discs as soon as possible. Recovery discs take some time to create, but for long-term reliability, the effort is worth it. For instructions, see “Creating recovery discs”

on page 77.

www.gateway.com

Creating recovery discs

If your computer experiences problems that are not recoverable by other methods, you may need to reinstall the Windows operating system and factory-loaded software and drivers. To reinstall using discs, you must create the set of recovery discs beforehand.

To create recovery discs:

1 Click (Start), All Programs, Gateway, then click

Gateway Recovery Management.

Gateway

Recovery Management

opens.

2 To create recovery discs for the hard drive’s entire

original contents, including Windows Vista and all factory-loaded software and drivers, click Create factory default disc.

- OR To create recovery discs for only the

factory-loaded software and drivers, click Create driver and application backup disc.

Important

We recommend that you create each type of recovery

disc as soon as possible.

CHAPTER 7: Maintaining Your Notebook

The

Create Backup Disc

dialog box opens.

This dialog box tells you the number of blank, recordable discs you will need to complete the recovery discs. Make sure that you have the required number of identical, blank discs ready before continuing.

3 Insert a blank disc into the drive indicated in the

Burn to list, then click Next. The first disc begins recording, and you can watch its progress on the screen.

When the disc finishes recording, the drive ejects it.

4 Remove the disc from the drive and mark it with

a permanent marker.

5 If multiple discs are required, insert a new disc

when prompted, then click OK. Continue recording discs until the process is complete.

Important

Write a unique, descriptive label on each disc, such as “Windows Recovery Disc 1 of 2.” or “Apps/Drivers Recovery disc.”

www.gateway.com

Recovering pre-installed software and drivers

As a troubleshooting step, you may need to reinstall the software and device drivers that came pre-installed on your computer from the factory. You can recover using either your hard drive or the backup discs you have created.

• New software—If you need to recover software

that did

not

come pre-installed on your computer, you need to follow that software’s installation instructions.

• New device drivers—If you need to recover

device drivers that did

not

come pre-installed on your computer, follow the instructions provided with the device.

To recover your pre-installed software and drivers:

1 Click (Start), All Programs, Gateway, then click

Gateway Recovery Management.

Gateway

Recovery Management

opens.

- OR If you are recovering from your driver and

application recovery disc, insert it into the disc drive, then go to Step 3 after the

Gateway

Application Recovery

main menu opens.

2 Click the Restore tab, then click Reinstall

applications/drivers. The

Gateway Application

Recovery

main menu opens.

CHAPTER 7: Maintaining Your Notebook

3 Click Contents. A list of software and device

drivers opens.

4 Click the install icon for the item you want

to install, then follow the on-screen prompts to complete the installation. Repeat this step for each item you want to reinstall.

Returning to a previous system condition

Microsoft System Restore periodically takes “snapshots” of your system settings and saves them as

restore points

. In most cases of hard-to-resolve software problems, you can return to one of these restore points to get your system running again.

Windows automatically creates an additional restore point each day, and also each time you install software or device drivers.

Help

For more information about using Microsoft System Restore, click Start, then click Help and Support. Type windows system restore in the Search Help box, then press E

NTER.

www.gateway.com

To return to a restore point:

1 Click (Start), Control Panel, System and

Maintenance, then click Backup and Restore Center. The

Backup and Restore Center

opens.

2 On the left side of the window, click Repair

Windows using System Restore, then click Next. The

Choose a restore point

dialog box opens.

3 Click the restore point you want, click Next, then

click Finish. A confirmation message box appears.

4 Click Yes. Your system is restored using the

restore point you specified. This process may take several minutes, and may restart your computer.

CHAPTER 7: Maintaining Your Notebook

Returning your system to its factory condition

In case your computer experiences problems that are not recoverable by other methods, you may need to reinstall everything to return your system to its factory condition. You can reinstall using either your hard drive or the recovery discs you have created.

• If you can still run Windows Vista, see

“Recovering from within Windows Vista” on page 82.

• If you cannot run Windows Vista and your

original hard drive is still working, see

“Recovering from the hard drive during startup” on page 83.

• If you cannot run Windows Vista and your

original hard drive has been completely re-formatted or you have installed a replacement hard drive, see “Recovering from your recovery

discs” on page 84.

Recovering from within Windows Vista

To reinstall Windows Vista and all pre-installed

software and drivers:

1 Click (Start), All Programs, Gateway, then click

Gateway Recovery Management.

Gateway

Recovery Management

opens.

2 Click the Restore tab, then click Restore system

to factory default. The

Confirm Restoration

dialog box opens.

Caution

This complete recovery deletes everything on your hard drive, then reinstalls Windows and all software and drivers that were pre-installed on your system. If you can access important files on your hard drive, back them up now.

www.gateway.com

3 Click Yes, then click Start. A dialog box displays

information about the hard drive that the operating system will be recovered to.

4 Click OK. The recovery process begins by

restarting your computer, then continues by copying files to your hard drive. This process may take a while, but a

Gateway Recovery

Management

screen shows you its progress.

When the recovery has finished, a dialog box

prompts you to restart your computer. 5 Click OK. Your computer restarts. 6 Follow the on-screen prompts for first-time

system setup.

Recovering from the hard drive during startup

To reinstall Windows Vista and all pre-installed

software and drivers:

1 Turn on your computer, then press A

LT+F10

during startup.

Gateway Recovery Management

opens. 2 Click Restore system from factory default.

3 Click Next to continue. Your hard drive’s original,

factory-loaded contents are recovered. This

process will take several minutes.

Caution

Continuing the process will erase all files on your hard

drive.

Caution

Continuing the process will erase all files on your hard

drive.

CHAPTER 7: Maintaining Your Notebook

Recovering from your recovery discs

To reinstall Windows Vista and all pre-installed

software and drivers:

1 Turn on your computer, insert the first system

recovery disc into your optical disc drive, then restart your computer.

2 During startup, press F10 to open the boot menu.

The boot menu is where you can select which device to start from, such as the hard drive or an optical disc.

3 Use your arrow keys to select CDROM/DVD, then

press E

NTER. Windows installs from the recovery

disc you inserted.

4 Insert the second recovery disc when prompted,

then follow the on-screen prompts to complete the recovery.

Caution

Continuing the process will erase all files on your hard

drive.

CHAPTER8

Troubleshooting

•

Safety guidelines

•

First steps

•

Troubleshooting

•

Telephone support

CHAPTER 8: Troubleshooting

Safety guidelines

While troubleshooting your notebook, follow these safety guidelines:

• Never remove the memory bay cover or hard

drive bay cover while your notebook is turned on, while the battery is installed, and while the modem cable, network cable, and AC power adapter are connected to your notebook.

• Make sure that you are correctly grounded

before accessing internal components.

• After you complete any maintenance tasks

where you remove the memory bay cover or hard drive bay cover, make sure that you replace the cover, reinstall any screws, then replace the battery before you start your notebook.

First steps

If you have problems with your notebook, try these things first:

• Make sure that the AC power adapter is

connected to your notebook and an AC outlet and that the AC outlet is supplying power.

• Make sure that the power cord is firmly

connected to the AC power adapter.

• If you use a power strip or surge protector, make

sure that it is turned on.

Warning

Do not try to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. Instead, unplug your notebook and contact a qualified computer technician.

Help

For more information about troubleshooting, click Start, then click Help and Support. Type the keyword troubleshooting in the Search Help box, then press E

NTER.

www.gateway.com

• If the notebook will not turn on, try turning it

on with the notebook plugged in and the battery removed, then try turning the notebook on with the notebook unplugged and the battery installed.

• If a peripheral device (such as a keyboard or

mouse) does not work, make sure that all connections are secure.

• Make sure that your hard drive is not full.

• If an error message appears on the screen, write

down the exact message. The message may help Gateway Customer Care in diagnosing and fixing the problem.

• If you added or removed peripheral devices,

review the installation procedures you performed and make sure that you followed each instruction.

• If an error occurs in a program, see the program’s

printed documentation or the online help.

Troubleshooting

Troubleshooting topics are listed in alphabetical order.

Audio

Audio troubleshooting is covered under “Sound” on

page 112.

Battery

Battery troubleshooting is covered under “Power” on

page 110.

CD drives

CD drive troubleshooting is covered under “DVD

drives” on page 90.

CHAPTER 8: Troubleshooting

Diskette drive (external)

The diskette drive is not recognized

• Shut down and restart your notebook.

• Disconnect the USB cable, then reconnect it.

You see an “Access Denied” or “Write protect” error message

• Move the write-protection tab in the upper-right

corner of the diskette down (unprotected).

• The diskette may be full. Delete unnecessary files

on the diskette and try again.

• Not all diskettes are IBM-compatible. Make sure

that the diskette you are using is IBM-compatible.

• Try a different diskette. Occasionally diskettes

are flawed and cannot be read by the diskette drive.

You see a “Disk is full” error message

• Delete unnecessary files on the diskette.

• Try a different diskette. Occasionally diskettes

are flawed and cannot be read by the diskette drive.

• Run Error checking on the diskette. If errors are

detected and corrected, try using the diskette again. For instructions on running Error checking, see “Checking the hard drive for errors” in your online

User Guide

You see a “Non-system disk,” “NTLDR is missing,” or “Disk error” error message

• Eject the diskette from the diskette drive, then

press E

NTER.

• Make sure that the diskette you are using is

IBM-compatible.

The diskette drive status indicator is lit continuously

• Remove the diskette from the drive. If the

indicator stays on, try restarting your notebook.

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Display

The screen is too dark

• Adjust the brightness using the system keys or

Windows Mobility Center. For more information about adjusting the brightness, see “Adjusting

the brightness” on page 35.

The screen resolution is not correct

• Change the screen resolution from the

Display

Settings

dialog box. For instructions on changing the screen resolution, see “Changing the color depth and screen resolution” in your online

User

Guide

The text on the display is dim or difficult to read

• Adjust the brightness using the system keys or

Windows Mobility Center. For more information about adjusting the brightness, see “Adjusting

the brightness” on page 35.

• Change the display settings. For instructions on

changing the display settings, see “Changing screen settings” in your online

User Guide

• Move your notebook away from sources of

electrical interference, such as televisions, unshielded speakers, microwaves, fluorescent lights, and metal beams or shelves.

The display has pixels that are always dark or too bright

• This condition is normal and inherent in the TFT

technology used in active-matrix LCD screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Customer Care to identify whether a repair or replacement is justified based on the number of pixels affected.

The display is blank

• Adjust the brightness using the system keys or

Windows Mobility Center. For more information about adjusting the brightness, see “Adjusting

the brightness” on page 35.

CHAPTER 8: Troubleshooting

• Make sure the notebook is not in Sleep or

Hibernate mode. Press the power button.

• The notebook may be sending its display to an

external monitor or projector. Press F

N + F4

several times to toggle through the LCD panel, an external monitor or projector, or both.

DVD drives

Your notebook does not recognize a disc

• The disc may not be seated correctly in the tray.

When you place a disc on the tray, make sure that you press the disc firmly onto the spindle so the retainers hold the disc in place.

• Make sure that the disc label is facing up, then

try again.

• Try a different disc. Occasionally discs are flawed

and cannot be read by the drive.

• Some music CDs have copy protection software.

You may not be able to play these CDs on your notebook.

• Your notebook may be experiencing some

temporary memory problems. Shut down and restart your notebook.

• Clean the disc. For more information, see

“Cleaning CDs or DVDs” on page 75.

An audio CD does not produce sound

• Make sure that the CD label is facing up, then try

again.

• Some music CDs have copy protection software.

You may not be able to play these CDs on your notebook.

• Make sure that the volume control on your

notebook is turned up. For more information about using your volume control, see “Adjusting

the volume” on page 36.

• Make sure that the Windows volume control is

turned up. For instructions on how to adjust the volume control in Windows, see “Adjusting the

volume” on page 36.

• Make sure that Mute controls are turned off.

Warning

In compliance with FCC regulations, use shielded cables to connect to other computing devices. A dual-link cable is recommended for DVI output.

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• If you are using the built-in speakers, make sure

that nothing is plugged into the headphone jack on the notebook. For the location of the headphone jack, see “Front” on page 6.

• If you are using powered speakers, make sure

that they are plugged in and turned on.

• Clean the disc. For more information, see

“Cleaning CDs or DVDs” on page 75.

• Your notebook may be experiencing some

temporary memory problems. Shut down and restart your notebook.

• Reinstall the audio device drivers. For more

information, see “Recovering pre-installed

software and drivers” on page 79.

A DVD movie will not play

• Make sure that the label or side you want to play

is facing up, then try again.

• Shut down and restart your notebook.

• Clean the DVD. For more information, see

“Cleaning CDs or DVDs” on page 75.

• Make sure that the disc’s regional code and your

DVD drive’s regional code match.

• Make sure that a DVD player program has been

installed on your notebook. For instructions on playing a DVD, see “Playing music and movies” in your online

User Guide

A DVD does not produce sound on a television

• Audio is transmitted through an HDMI

connection, however, audio is not transmitted through a monitor jack. If you are connecting your notebook to a television using the monitor jack, use the built-in speakers, a set of headphones or external powered speakers, or connect your notebook to a stereo system to hear sound while playing a DVD.

You cannot eject a CD or DVD

• Your notebook must be turned on to remove CDs

and DVDs. If you do not want to turn on your notebook, manually eject the disc by inserting an opened paper clip into the manual eject hole. For the location of the manual eject hole, see “Using

a slot-load DVD drive” on page 43.

CHAPTER 8: Troubleshooting

Ethernet

Ethernet troubleshooting is covered under “Networks

(wired)” on page 105.

Express Cards

You installed an Express Card and now your notebook is having problems

• Make sure that you have correctly installed

required software for the Express Card. For more information, see your Express Card’s documentation.

File management

A file was accidentally deleted

• Recover the file from the Recycle Bin by

following the instructions in “Deleting files and folders” in your online

User Guide

Caution

If a file was deleted while holding down the SHIFT key or if the Recycle Bin has been emptied, the file cannot be restored.

Help

For more information about restoring deleted files, click Start, then click Help and Support. Type the keyword System Restore in the Search Help box, then press E

NTER.

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Hard drive

You see an “Insufficient disk space” error message

• Delete unnecessary files from the hard drive

using Disk Cleanup. For instructions on deleting unnecessary files, see “Deleting unnecessary files” in your online

User Guide

• Empty the Recycle Bin by right-clicking the

Recycle Bin icon, then clicking Empty Recycle Bin.

• Save your files to another drive. If the hard drive

is full, copy any files not regularly used to backup media, then delete them from the hard drive.

You see a “Data error” message

• This may be the result of a defective area on the

hard drive. To fix hard drive problems, run the Error checking program. For instructions on fixing hard drive problems, see “Checking the hard drive for errors” in your online

User Guide

The hard drive cannot be accessed, or you see a “General failure reading drive C” error message

• If a diskette is in the diskette drive, eject it and

restart your notebook.

• Make sure that the hard drive is installed

correctly. Remove it, firmly reinsert it, then restart your notebook.

• If your notebook has been subjected to static

electricity or physical shock, you may need to reinstall the operating system.

Caution

All deleted files will be lost when you empty the Recycle

Bin.

Help

For more information about file management, click Start, then click Help and Support. Type the keyword file management in the Search Help box, then press E

NTER.

CHAPTER 8: Troubleshooting

Internet

You cannot connect to the Internet

• If you are using a dial-up modem, make sure that

the modem cable is plugged into the optional modem jack and not the Ethernet network jack. For the location of your modem jack, see

“Bottom” on page 10.

-OR-

If you are using a cable or DSL modem, make sure that the modem cable is plugged into the Ethernet network jack and not the optional modem jack. For the location of your network jack, see “Left” on page 7.

• Make sure that you do not have a problem with

your modem. For more information, see

“Modem (dial-up)” on page 100.

• Make sure that your account with your Internet

service provider (ISP) is set up correctly. Contact your ISP technical support for help.

You see an “Unable to locate host” message and are unable to browse the Internet

• This problem can occur when you have typed a

URL (Web address) incorrectly, you have lost your Internet connection, or your ISP is having technical difficulties.

Double-check the URL or try a different URL. If the error message still appears, disconnect from the ISP connection and close your browser, then reconnect and open the browser. If you still get the error, your ISP may be having technical difficulties.

Help

For more information about troubleshooting Internet connections, click Start, then click Help and Support. Type the keyword troubleshooting connections in the Search Help box, then press E

NTER.

Gateway UC73, UC7308U - INTEL - PENTIUM DUAL CORE, UC&* Reference Manual

Specifications and Main Features

Frequently Asked Questions

User Manual