Gateway p-78 Service Manual

MG1

SERVICEGUIDE

Revision History

Please refer to the table below for the updates made on the MG1 service guide.

Date Chapter Updates

Service guide files and updates are available on the ACER/CSD web. For more information, refer to http://csd.acer.com.tw

© 2008 Gateway, Inc. All rights reserved. Gateway, Gateway Country, the Gateway stylized logo, and the black-and-white spot design are trademarks or registered trademarks of Gateway, Inc. in the United States and other countries. All other brands and product names are trademarks or registered trademarks of their respective companies.

PRINTED IN TAIWAN

Contents

Chapter 1: System specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

System block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Hardware specifications and configurations . . . . . . . . . . . . . . . . . . . . . . . . 6

CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Inverter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Video subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Pointing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

ExpressCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Wired LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Buttons/Indicators/Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Power savings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Notebook product tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Left . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Right . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Keyboard area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using the status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using the optional fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . 25

Contents

Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Using the optional multimedia panel . . . . . . . . . . . . . . . . . . . . . . . . 32

Using the optional webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Chapter 2: System utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Navigating the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

BIOS Setup Utility screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

BIOS flash utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Removing a password lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Removing a HDD password lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Removing a Supervisor password lock . . . . . . . . . . . . . . . . . . . . . . 49

Chapter 3: Replacing notebook components . . . . . . . . . . . . . . . . . .51

Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Tape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Preparing your work space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Preparing the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Removing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Adding or replacing memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Replacing the main cooling assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Replacing the processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Replacing the IEEE 802.11 wireless card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Replacing the CMOS battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Replacing the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Replacing the DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Replacing the keyboard cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Replacing the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Replacing the inverter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Replacing the webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Replacing the lid latches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Replacing the LCD assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Replacing the LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Replacing the LCD panel hinges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Replacing the LCD assembly lid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Replacing the palm rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Replacing the touchpad board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Replacing the touchpad button board . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Replacing the fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Replacing the Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Replacing the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Replacing the speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Replacing the system board and VGA cooling assembly . . . . . . . . . . . . 128

www.gateway.com

Replacing the modem jack/USB board . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Replacing the fan(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Chapter 4: Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Diagnosing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

System test procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Testing the optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Testing the keyboard or auxiliary input device . . . . . . . . . . . . . 145

Testing the memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Testing the power system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Testing the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Power-On Self-Test (POST) error message . . . . . . . . . . . . . . . . . . . . . . . . 147

Index of error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

No-beep error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Phoenix BIOS beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Symptom-to-FRU error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

ExpressCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Keyboard and touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Intermittent problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Undetermined problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Chapter 5: Connector locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

System board top connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

System board bottom connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Chapter 6: FRU (Field-Replaceable Unit) list . . . . . . . . . . . . . . . . . 163

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Exploded diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Notebook chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Notebook LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

FRU list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Appendix A: Model definition and configuration . . . . . . . . . . . . . 173

Appendix B: Test compatible components . . . . . . . . . . . . . . . . . . . 175

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

iii

Contents

Microsoft® Windows® Vista Environment Test . . . . . . . . . . . . . . . . . . . . 176

Appendix C: Online support information . . . . . . . . . . . . . . . . . . . 179

CHAPTER 1

System specifications

• Preface

• Features

• System block diagram

• Hardware specifications and configurations

• Notebook product tour

Preface

Conventions

The following conventions are used in this manual:

Indicates a potential for personal injury.

Caution

Indicates a potential loss of data or damage to equipment.

Important

Indic ates information that is important to know for the proper completion of a

procedure, choice of an option, or completing a task.

General information

Before using this information and the product it supports, read the following general information.

This service guide provides you with all technical information relating to the basic configuration decided for Acer’s global product offering. To better fit local market requirements and enhance product competitiveness, your regional office may decided to extend the functionality of a machine (such as add-on cards, modems, or extra memory capabilities). These localized features not guide. In such cases, contact your regional offices or the responsible personnel/channel to provide you with further technical details.

When ordering FRU parts: Check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it may not be noted in this printed service guide.

Acer-authorized Service Providers: You r A cer o ffi ce may h ave a different part number code to those given in the FRU list of this printed service guide. You use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

CHAPTER 1: System specifications

Features

Platform

•

Merom or Pentium processor (1.46GHz to 2.80GHz or above) with

800/667/533 MHz FSB. Core Logic: Intel GM45/GL40 Northbridge, Intel ICH9M/ICH9ME Southbridge

, Realtek, Marvell, or Foxconn IEEE1394 a/b/g/n

Intel

System Memory

• Dual-Channel DDR2 SDRAM support

Up to 2 GB of DDR2 533/667 MHz memory, upgradeable to 4 GB using two SO-DIMM modules

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Display and graphics

• 17" WUXGA/WSXGA TFT LCD display panel

VGA Memory:

XXX

VGA Controller:

XXX

Dual independent display support

16.7 million colors MPEG-2/DVD hardware-assisted capability (acceleration) <Please verify> MPEG-2/DVD decoding (for selected models) <Please verify> WMV9 (VC-1) support (acceleration) <Please verify> WMV9 (VC-1) and H.264 (AVC) decoding (for selected models) <Please verify> HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital

Content Protection) support

Storage subsystem

• Industry standard 2.5” 60–120GB 9.5mm height hard disk drive

Optical drive options:

Blu-ray Disc™/DVD-Super Multi double-layer drive DVD-Super Multi double-layer drive DVD/CD-RW combo drive

5-in-1 card reader, supporting Secure Digital™ (SD), MultiMediaCard (MMC), Memory Stick

(MS), Memory Stick PRO™ (MS PRO), xD-Picture Card™ (xD)

Input devices

• 103-key keyboard, 2.5 mm (minimum) key travel

• Twelve function keys, four cursor keys, two Windows

• Touchpad pointing device

• Media keys on optional multimedia panel

Audio

•

Communication

•

LAN: 10/100 Ethernet Modem: 56K ITU V.92 ready Fax/Modem

2.0+EDR (Enhanced Data Rate)

keys

I/O Ports and devices

•

• Modem (RJ11) (optional)

• Ethernet (RJ45)

• IEEE1394

• eSATA

• Headphone/SPDIF Audio Out

• Microphone in

• DC in jack for AC adapter

ExpressCard™/54 slot Fingerprint reader (optional) 5-in-1 card reader (SD™, MMC, MS, MS PRO, xD) HDMI™ port with HDCP support (optional)

Kensington lock slot

Environment

•

• Operating: 32 °F to 90 °F (0 °C to 35 °C)

Non-operating: -4 °F to 140 °F (-20 °C to 60 °C)

Humidity (non-condensing):

Operating: 10% to 90% Non-operating: 5% to 95%

System block diagram

Hardware specifications and configurations

CPU

Item Specification

CPU type Intel Merom Core Duo and Merom-Lite

Core logic Intel GM45/GL40 + ICH9M/ICH9ME

CPU package Socket-P, µFCPGA

CPU core voltage <Please provide>

Controllers

Item Controller

Core logic Intel GM45/GL40/PM45 + ICH9M/ICH9ME

■

VGA

Intel Crestline-GM

■

Nvidia NV8E-GT/NB9E-GT

LAN

■

RealTek RTL8111C-GR

■

Marvell 88E8057

USB 2.0 <Please provide>

Super I/O controller <Please provide>

Modem Agere Delphi AM5 (MDC 1.5 form factor)

Bluetooth <Please provide>

Wireless 802.11

■

Foxconn T60H928

■

Intel WiFi Link 5100

■

Intel Golan

■

Intel Kedron

■

Marvell WN6500M

■

Marvell WN6300M

■

Realtek RTL8187

ExpressCard <Please provide>

Memory Card Reader RTS5158

Audio Codec

■

Conexant CX2056-15Z

■

SigmaTel STAC9205

BIOS

Item Specification

BIOS vendor Phoenix

BIOS Version

■

9C.XX

94.XX

BIOS ROM type <Please provide>

BIOS ROM size <Please provide>

BIOS package <Please provide>

Supported protocols <Please Verify>

■

ACPI 1.0b/2.0/3.0 compliance

■

PCI 2.2 or later

■

System/HDD Password Security Control

■

INT 13H Extensions

■

PnP BIOS 1.0a

■

SMBIOS 2.4 or later

■

BIOS Boot Specification

■

Simple Boot Flag 1.0

■

Boot Block

■

PCI Bus Power Management Interface Specification

■

USB Specification 1.1/2.0

■

IEEE 1394 1.0

■

USB/1394 CD-ROM Boot Up support

■

PC Card Standard 1995 (PCMCIA 3.0 Compliant Device)

■

IrDA 1.0

■

Support HD audio

■

WfM 2.0, PXE 2.1

■

Preboot Execution Environment (PXE) 2.1

■

Boot Integrity Service Application Program Interface (BIS) 1.0

■

PC2002/2005 compliant

■

Intel Enhanced Speedstep Technology

■

ASF 2.0

■

TPM v1.2

■

AHCI support

■

iAMT 4.0 or later (for Intel platform)

BIOS password control Manually set Supervisor and User passwords.

Memory

Item Specification

Cache controller <Please provide>

Cache size <Please provide>

Item Specification

Memory controller Built-in

Memory size 0 MB (no on-board memory)

SO-DIMM socket number 2 sockets

CHAPTER 1: System specifications

Item Specification

Supports memory size per socket

Supports maximum memory size

Supports SO-DIMM type

Supports SO-DIMM Speed

Supports SO-DIMM voltage

Supports SO-DIMM package

Memory module combinations

Hard Disk Drive

Optical drive

■

2GB per SO-DIMM

■

4GB per SO-DIMM

■

4GB

■

8GB

■

DDR 2 Synchronous DRAM

■

DDR 3 Synchronous DRAM

■

533/667MHz DDR 2

■

800/1066MHz DDR 3

200-pin SO-DIMM

You can install memory modules in any combinations as long as they match the above specifications.

Information not available at time of printing

LCD

Information not available at time of printing

Inverter

Information not available at time of printing

Video subsystem

Item Specification

Chipset

Memory size

■

Intel Crestline-GM GMZ X3100

■

Intel GM45

■

Nvidia NB8E-GT

■

Nvidia NB9E-GT

■

Intel shared memory

■

Nvidia 512MB or 1GB

Item Specification

www.gateway.com

Features <Please Verify>

■

Unified Shader Architecture

■

Support Microsoft® DirectX® 10 Shader Model 4

■

Geometry Instancing 2.0

■

SGI OpenGL® 2.0 optimizations and support

■

Adaptive PCI Express interface

■

High efficiency integrated adaptable and programmable video processor (VP2)

■

Integrated Bit Stream Processor (BSP)

■

NVIDIA PureVideo/Pure Video HD technology

■

Industry video codec standard hardware acceleration

■

Advanced Spatial Temporal De-Interlacing

■

Vibrant Color Temperature Correction

■

LCD Overdrive

■

High-Quality Real-Time video recording

■

Best quality 10-bit display pipeline

■

NVIDIA nView Multi Display Technology

■

SmartDimmer Technology

■

Integrated HDMI support

■

Support for integrated HDCP

■

NVIDIA Digital Vibrance Control Technology

■

Integrate HDTV encoder

■

Dual 400MHz RAMDACs

Core voltage <Please provide>

Keyboard

Item Specification

Keyboard controller Winbond 8763

Total number of keypads 1032-key

Windows logo key Yes

Internal & external

Plug USB keyboard to the USB port directly keyboard work simultaneously

Pointing device

Item Specification

Ty pe Synaptics 372 Touchpad

Buttons Left/Right

Scrolling Scroll zone on right side of touchpad

CHAPTER 1: System specifications

Memory card reader

Item Specification

Controller RTS5158

Cards supported Support 5-in-1 card reader (MMC, MS, MS-pro, SD, and xD)

Compliancy <Please Verify>

■

Complies to SDIO Host Interface Specification Rev 1.0

■

Supports MMC, MMCplus, SD Memory, and SDIO cards

■

SDIO Version 1.10 compliant with High-Speed Mode

■

SD Host Interface Specification v1.0

■

SD Host Interface Specification v2.0

■

SD HC (High Capacity SD memory card)

■

Supports SD memory card, with CPRM security

■

Complies to MultiMediaCard™ Version 4.0

■

Supports Memory Stick™ and MS PRO media cards

■

Supports xD-Picture™ card and SmartMedia™ cards

ExpressCard

Item Specification

Controller <Please provide>

Supports card type Type 54

Number of slots One

Access location Right panel

Audio

Item Specification

Audio Controller SigmaTel STAC9205

Audio onboard or optional Built-in

Mono or Stereo Stereo

Resolution

Compatibility

Sampling rate

Internal microphone With optional webcam

Conexant CX2056-15Z

■

Ten DAC channels support 16/20/24-bit PCM format for 7.1 sound playback, plus 2 channels of independent stereo sound output (multiple streaming) through the front panel output

■

Two stereo ADCs support 16/20/24-bit PCM format, one for stereo microphone, one for legacy mixer recording

■

HD Audio

■

All DACs supports 44.1/48/96/192 kHz sample rate

■

All ADCs support 44.1/48/96 kHz sample rate

■

Two independent 16/20/24-bit S/PDIF-OUT converters support 44.1/48/96/192 kHz sample rate, one for nominal digital audio, the other one for digital audio output to HDMI transmitter

www.gateway.com

Item Specification

Internal speaker/quantity 2 speakers (1.5 W per channel)

Features

■

97 dB SNR DACs & 90 dB SNR ADCs

■

Enable VoIP function

■

Subwoofer support

Wired LAN

Item Specification

LAN chipset RealTek RTL8111C-GR

Supports LAN protocol 10/100 Mbps

LAN connector type RJ45

LAN connector location Left side

Features

Marvell 88E8057

■

Integrated 10/10 BASE-T transceiver

■

PCIe v1.1 compliant

■

Wake on LAN support meeting ACPI requirements

Bluetooth

Item Specification

Chipset <Please provide>

Data throughput 2.1 Mbit/s

Protocol Bluetooth 2.0

Interface USB (board level)

Connector type Wireless via Bluetooth protocols

Wireless LAN

Item Specification

Chipset

Data throughput 11~54 Mbps, up to 270 Mbps for Draft-N

■

Foxconn T60H928

■

Intel WiFi Link 5100

■

Intel Golan

■

Intel Kedron

■

Marvell WN6500M

■

Marvell WN6300M

■

Realtek RTL8187

CHAPTER 1: System specifications

Item Specification

Protocol

■

IEEE 802.11a

■

IEEE 802.11b

■

IEEE 802.11g

■

IEEE 802.11 Draft-N

Interface PCI bus (mini PCI socket for wireless module)

Modem

Item Specification

Chipset Agere Delphi AM5

Form factor MDC 1.5 form factor

Protocol

Interface RJ11

■

ITU-T V.92, V.90 data mode with auto-fallback to, V.34, V.32terbo, and V.32bis.

■

V.42 LAPM and MNP 2-4 error correction.

■

V.44, V.42bis, and MNP 5 data compression.

■

Send and receive rates up to 14400 bps, support ITU-T V.17, V.29, V.27ter, and V.21 Ch2 fax.

■

TIA/EIA 602 Standard for AT command set, and Fax TIA/EIA 578 Class 1 command set.

USB

Item Specification

Chipset <Please provide>

USB compliancy level 2.0

OHCI USB 1.1 and USB 2.0 host controller

Number of USB ports 3

Location

Serial port function

■

One on the left side

■

Two on the right sid e

Enable/Disable by BIOS Setup

control

Buttons/Indicators/Ports

Item Specification

www.gateway.com

Buttons

Indicators

Ports

Fingerprint reader

■

Media control buttons and capacitive volume control on media panel

■

Power button

■

Windows Hotstart (select models only)

■

Wireless on/off switch

■

Wireless on/off

■

Caps Lock

■

Num Lock

■

Hard drive activity

■

Optical drive activity

■

Power

■

Battery charge

■

USB (three)

■

External display (VGA) port

■

Modem (RJ11) (optional)

■

Ethernet (RJ45)

■

IEEE1394

■

eSATA

■

Headphone/SPDIF Audio Out

■

Microphone in

■

DC in jack for AC adapter

■

ExpressCard™/54 slot

■

Fingerprint reader (optional)

■

5-in-1 card reader (SD™, MMC, MS, MS PRO, xD)

■

HDMI™ port with HDCP support (optional)

Item Specification

Model UPEK TCS4BB

Interface 8-bit parallel, SPI

Resolution High-definition 192 × 4 pixel array

Technology CMOS active capacitive pixel-sensing

Power 3.3V

Software Protector Suite QL

Camera

Item Specification

Model Chicony CNF6141

Interface USB 2.0

Resolution 1.3 M pixels (1280 x 1024)

Signal to noise ratio 42 dB

CHAPTER 1: System specifications

Item Specification

Sensor CMOS 1/4

Power 5 V

Built-in microphone Yes

LED On/Off

Software Gateway Camera Assistant

Fans

CPU Temperature Fan Speed (rpm) Acoustic Level (dBA)

Throttling 50%: % is controlled by operating system. Temperature point is 95°C OS shut down at 100°C; H/W shut down at 105°C

Battery

Item Specification

Vendor

Battery Type Li-ion

Pack capacity 5772mAH—8658mAH

Number of battery cell 6 or 9

Package configuration

Normal voltage 11.1V

Charge voltage 12. 6V (max)

■

Dyna

■

Sanyo

■

Simplo

■

3 cells in series, 2 series in parallel

■

3 cells in series, 3 series in parallel

Power supply

Item Specification

www.gateway.com

Vendor

■

Delta Hipro

Input rating 90V AC to 264VAC, 47Hz to 63Hz

Maximum input AC

1.5A (max)

current

Output rating 19V DC, 4.74A to 6.32A, 90W to 120W

Power savings

ACPI mode Power Management

Mech. Off (G3) All devices in the notebook are turned off completely.

Soft Off (G2/S5) OS initiated shutdown. All devices in the notebook are turned off completely.

Working (G0/S0) Individual devices such as the CPU and hard disc may be power managed in this state.

■

Suspend to RAM (S3)

Save to Disk (S4) Also called Hibernation mode. System saves all system states and data onto the disc prior

CPU set power down

■

VGA suspend

■

PCMCIA suspend

■

Audio power down

■

Hard drive power down

■

Optical drive power down

■

Super I/O low power mode

to powering off the whole system.

CHAPTER 1: System specifications

Notebook product tour

Important

Case color may vary from that shown in the pictures.

Front

Left

Power indicator

Battery charge indicator

LCD panel release latch

Component Icon Description

Power indicator

Battery charge indicator

LCD panel release latch

Wireless network switch

■

LED on - Notebook is on.

■

LED blinking - Notebook is in Sleep or Hybrid Sleep mode.

■

LED off - Notebook is off.

■

LED blue - Battery is fully charged.

■

LED purple - Battery is charging.

■

LED blinking red - Battery charge is very low.

■

LED solid red - Battery is malfunctioning. Important: This LED only lights up when your notebook is connected to AC power or the battery charge is very low.

Press to open the LCD panel.

Turn the optional IEEE 802.11 wireless network radio and optional Bluetooth radio on or off. Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 and Bluetooth communication devices are examples of devices that provide wireless communication.

Wireless network switch

Kensington lock slot

USB ports

Ventilation fan

DVD drive

Component Icon Description

Kensington ™ lock slot

USB ports Plug USB devices (such as a diskette drive, flash drive, printer,

Secure your notebook to an object by connecting a Kensington cable lock to this slot.

scanner, camera, keyboard, or mouse) into these ports.

www.gateway.com

Component Icon Description

Right

Ventilation fan Helps cool internal components.

DVD drive Insert CDs or DVDs into this drive.

Memory card reader

Express Card slot

Headphone jack

Microphone jack

Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin. Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook. Caution: Provide adequate space around your notebook so air vents are not obstructed. Do not use the notebook on a bed, sofa, rug, or other similar surface.

IEEE 1394 p ort

Monitor port

eSATA jack

USB port

Ethernet jack

HDMI out jack

Component Icon Description

Memory card reader

IEEE 1394 port (optional)

Express Card slot Insert one Type 54 Express Card into this slot.

Headphone jack Plug amplified speakers or headphones into this jack. The

Microphone jack Plug a microphone into this jack. The built-in microphone is

USB port Plug a USB device (such as a diskette drive, flash drive, printer,

Ethernet jack Plug an Ethernet network cable into this jack. Plug the other

HDMI out jack (optional)

HDMI Plug an HDMI device, such as a high definition television, into

Insert a memory card from a digital camera, MP3 player, PDA, or cellular telephone into the memory card reader. The memory card reader supports Memory Stick®, Memory Stick Pro®, Mini Secure Digital®, MultiMediaCard™, RS-MultiMediaCard™, Secure Digital™, and xD-Picture Card™ cards.

Plug an IEEE 1394 (also known as Firewire® or i.Link®) device (such as a digital camcorder or MP3 player) into this optional 4-pin IEEE 1394 port.

built-in speakers are turned off when speakers or headphones are plugged into this jack.

turned off while an external microphone is connected.

scanner, camera, keyboard, or mouse) into this port.

end of the cable into a cable modem, DSL modem, or an Ethernet network jack.

this optional jack.

CHAPTER 1: System specifications

Component Icon Description

Back

eSATA jack (optional)

Monitor port Plug an analog VGA monitor or projector into this port.

Ventilation fan

eSATA Connect an external SATA hard drive to this optional jack.

Power connector

Modem jack

Component Icon Description

Ventilation fan Helps cool internal components.

Power connector Plug the AC adapter cable into this connector.

Modem jack (optional)

Plug a dial-up modem cable into this optional jack.

Bottom

www.gateway.com

Battery latch

Battery

Online Support: Tech Support Phone: Hours: Model: S/No:

Battery lock

Customer care label

Memory bay

Hard drive bay

Component Icon Description

Memory bay Memory modules are located in this bay.

Battery latch Slide to release the battery.

Battery Provides power when the notebook is not plugged into AC power.

Battery lock Slide to unlock the battery.

Customer Care

Includes the Customer Care contact information.

label

Hard drive bay The hard drive(s) is (are) located in this bay.

Keyboard area

CHAPTER 1: System specifications

Power button

Speaker Speaker

Keyb oard

Multimedia panel

Status indicators

Fingerprint reader

Touchpad

Component Icon Description

Keyboard Provides all the features of a full-sized, computer keyboard.

Speakers Provide audio output when headphones or amplified speakers

Power button Press to turn the power on or off. You can also configure the

are not plugged in.

power button for Sleep/Resume mode.

Multimedia panel (optional)

Touchpad Provides all the functionality of a mouse.

Fingerprint reader (optional)

Status indicators Inform you when a drive is in use or when a button has been

Use to control playback of CDs and DVDs. The panel includes a capacitive (touch) volume control.

Provides enhanced security.

pressed that affects how the keyboard is used.

LCD panel

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Optional microphone

Optional webcam

Optional webcam status indicator

Component Description

Microphone (optional) Use to talk through when making Voice over Internet

Webcam (optional) Use to let others see who they are communicating with

Webcam status indicator (optional) Turns on when the webcam is turned on.

Protocol (VoIP) calls. Important: The optional microphone is only available when purchased with the optional webcam.

when making VoIP calls.

CHAPTER 1: System specifications

Using the status indicators

Important

If none of the indicators are on, you may need to press FN+F1 to toggle the status

indicators on.

Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used. The status indicators are located below the touchpad.

Wireless network

Caps lock

Num lock

Indicator Icon Description

Wireless network

Caps lock

Num lock

DVD drive

Hard drive

■

LED on - Optional wireless IEEE 802.11 radio is turned on.

■

LED off - Optional wireless IEEE 802.11 radio is turned off.

■

LED on - Caps lock is turned on.

■

LED off - Caps lock is turned off.

■

LED on - Numeric keypad is turned on.

■

LED off - Numeric keypad is turned off.

■

LED on - Drive is in use.

■

LED off - Drive is not in use.

■

LED blinking - Hard drive is being accessed.

■

LED off - Hard drive is not being accessed.

Hard drive

DVD drive

Using the keyboard

Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows and function keys for specific system operations.

key

Windows key

Key types

The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key.

Function keys/ System keys

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Application key

Arrow keys

Navigation keys

Numeric keypad

Key type Icon Description

Function keys Press these keys labeled F1 to F12 to perform actions in

System keys Press these colored keys in combination with the F

Navigation keys Press these keys to move the cursor to the beginning of a line,

Numeric keypad Use these keys to type numbers.

FN key Press the FN key in combination with a colored system key to

Windows key Press this key to open the Windows Start menu. This key can

Application key Press this key for quick access to shortcut menus and help

Arrow keys Press these keys to move the cursor up, down, right, or left.

programs. For example, pressing F1 may open help. Each program uses different function keys for different purposes. See the program documentation to find out more about the function key actions.

N key to

perform specific actions.

to the end of a line, up the page, down the page, to the beginning of a document, or to the end of a document.

perform a specific action.

also be used in combination with other keys to open utilities like F (Search utility), R (Run utility), and E (Computer window).

assistants in Windows.

System key combinations

When you press the FN key and a system key at the same time, your notebook performs the action identified by the text or icon on the key.

CHAPTER 1: System specifications

Press and hold FN, then press this system key...

To...

Toggle the status indicators on or off.

Turn the optional IEEE 802.11 wireless network radio on or off. Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 communication devices are examples of devices that provide wireless communication. Important: The wireless network switch must be in the ON position for this button to work.

Enter Sleep mode or Hybrid Sleep mode. Press the power button to leave Sleep mode.

Toggle the notebook display in the following order:

■

The LCD

■

An external monitor or projector (a monitor or projector must be plugged into the monitor port or HDMI port on your notebook)

■

Both displays at the same time

Turn the optional Bluetooth radio on or off. Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. Bluetooth communication devices are examples of devices that provide wireless communication. Important: The wireless network switch must be in the ON position for this button to work.

Increase the LCD panel brightness above the normal brightest setting. Use this feature in bright lighting situations, such as outside in bright

sunlight. Press a second time to decrease the brightness below the normal lowest brightness setting. Use this feature in dim lighting situations. Press a third time to return the display to the normal brightness setting. Important: Using this feature will affect battery performance.

Play or pause the CD or DVD.

Stop playing the CD or DVD.

Skip back one CD track or DVD chapter.

+ 162 hidden pages

Gateway p-78 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

System specifications

Preface

Conventions

General information

Features

Platform

System Memory

Display and graphics

Storage subsystem

Input devices

Audio

Communication

I/O Ports and devices

Environment

System block diagram

Hardware specifications and configurations

Controllers

BIOS

Memory

Hard Disk Drive

Optical drive

Inverter

Video subsystem

Keyboard

Pointing device

Memory card reader

ExpressCard

Audio

Wired LAN

Bluetooth

Wireless LAN

Modem

Buttons/Indicators/Ports

Fingerprint reader

Camera

Fans

Battery

Power supply

Power savings

Notebook product tour

Front

Left

Right

Back

Bottom

Keyboard area

LCD panel

Using the status indicators

Using the keyboard

Key types

System key combinations