provided to individual users or consumers.
It cannot be provided to anyone other than
an authorized service provider.
Use this service guide to help plan maintenance tasks for
the Gateway 7000 series, M520, MX7000, and NX700
notebook. All tasks covered in this guide can be
performed by an authorized field technician without
jeopardizing the notebook’s warranty.
ImportantFor information on the notebook’s general
maintenance, technical support, safety
notices, and regulatory notices, see the
Gateway user guide.
ImportantIf you have suggestions regarding the
content of this guide, send an e-mail with
the subject “Service Guide Comments” to
channel.services@gateway.com
.
1
Replacing Gateway Notebook Components
Identifying the notebook model
The label on the bottom of the notebook contains information that identifies the notebook
model and its features.
CautionIt is important that you use the correct service guide for the notebook.
Failure to follow the approved tasks for the notebook model may result
in damage to the notebook.
2
www.gateway.com
Identifying components
Identifying components
Use this chart to identify the main components of the notebook. For a complete list of
replaceable parts, see “Contents” on page i.
LCD panel assembly
(see page 45)
Keyboard cover
(see page 28)
Cooling assembly
(see page 36)
Keyboard
(see page 32)
Palm rest assembly
(see page 60)
www.gateway.com
3
Replacing Gateway Notebook Components
Preparing your work space
Before performing maintenance on the notebook, make sure that your work space and
the notebook are correctly prepared.
■ Wear a grounding (ESD) wrist strap, and use a grounded or dissipative work mat.
■ Use a stable and strong table, and make sure that the table top is large enough to
hold each component as you remove it.
■ Use bright lighting to make part identification easier.
■ Keep your work surface free from clutter and dust that may damage components.
■ Use a magnetized screwdriver for removing screws.
■ When removing components that are attached to the notebook by a cable, unplug
the cable before removing the screws, when possible, to avoid damaging the cable.
■ As you remove components and screws, lay them toward the rear of your work
surface (behind the notebook) or far enough to the side that your arms do not
accidentally brush them onto the floor.
■ To help keep track of screws, try the following:
■ Place each component’s screws in their own section of a parts sorter.
■ Place each component’s screws next to the component on your work surface.
■ Print the first page of each task, then place the page toward the rear of your
work surface. As you remove screws, place the screws in their respective boxes
on the page. Where screw measurements are shown, the first number indicates
screw head width, and the second number indicates screw length.
■ After loosening screws that are deeply recessed in a hole (for example, on the
bottom of the base assembly), you can leave the screws in the holes if you place
small pieces of masking tape over the hole openings. When reassembling the
component, just remove the tape and tighten the screws.
■ When you place flat-headed screws on your work surface, stand them on their
heads to prevent the screws from rolling off the table.
4
www.gateway.com
Preventing static electricity discharge
Preventing static electricity discharge
ImportantBefore performing maintenance on the notebook, you should read
and understand the information in this section.
The components inside your notebook are extremely sensitive to static electricity, also
known as electrostatic discharge (ESD).
WarningTo avoid exposure to dangerous electrical voltages and moving parts,
turn off your notebook and unplug the power cord, modem cable, and
network cable before opening the case.
WarningTo prevent risk of electric shock, do not insert any object into the vent
holes of the notebook.
Before performing maintenance on the notebook, follow these guidelines:
■ Avoid static-causing surfaces such as carpeted floors, plastic, and packing foam.
■ Remove components from their antistatic bags only when you are ready to use
them. Do not lay components on the outside of antistatic bags because only the
inside of the bags provide electrostatic protection.
■ Always hold components by their edges. Avoid touching the edge connectors.
Never slide components over any surface.
■ Wear a grounding wrist strap (available at most electronics stores) and attach it to
a bare metal part of your workbench or other grounded connection.
■ Touch a bare metal surface on your workbench or other grounded object.
CautionSome of the procedures in this guide involve removing tape that holds
wires or components. Two types of tape are used in this Gateway
notebook:
■
Mylar, non-conductive tape is typically transparent, with a red or
brown tint.
■
Conductive tape is typically grey or silver.
If the existing tape cannot be reused, replace it with the same type
(conductivity) of tape. Both types of replacement tape should be
non-ESD generating tape.
Do not use cellophane tape.
www.gateway.com
5
Replacing Gateway Notebook Components
Preparing the notebook
WarningTo avoid exposure to dangerous electrical voltages and moving parts,
turn off the notebook, remove the battery, and unplug the power cord,
modem cable, and network cable before opening the case. Replace
the cover before you restore power or reconnect the modem and
network cables.
To prepare the notebook for maintenance:
1 Make sure that the CD or DVD drive is empty.
2 Remove any memory cards from the memory card reader.
3 Turn off the notebook and unplug the power cord, modem cable, and network cable.
4 Close the LCD panel.
5 Disconnect all peripheral devices and remove any PC Cards.
6 Remove the battery. For more information, see “Removing the battery” on page 7.
6
www.gateway.com
Preparing the notebook
Removing the battery
To remove the battery:
1 Turn the notebook over so the bottom is facing up.
2 Slide the battery lock to the unlocked position, then slide and hold the battery release
latch.
3 Lift the battery out of the bay.
www.gateway.com
7
Replacing Gateway Notebook Components
Replacing the memory module in the
memory bay
ImportantUse only memory modules designed for the Gateway 7000 series,
M520, MX7000, or NX700.
ImportantThis notebook has two memory modules. One is located in the
memory bay. The other is accessible only after removing the palm
rest. For more information, see “Replacing the memory module under
the palm rest” on page 80.
Tools you need to complete this task:
Phillips #0 screwdriver
Screws removed during this task:
1 black (memory bay
cover)
8
www.gateway.com
Replacing the memory module in the memory bay
Memory bay
www.gateway.com
9
Replacing Gateway Notebook Components
To replace the memory module:
1 Complete the steps in “Preparing the notebook” on page 6.
2 Remove the memory bay cover screw.
3 Open the memory bay cover, then remove it.
10
www.gateway.com
Screw
Replacing the memory module in the memory bay
4 Gently press outward on the clip at each end of the memory module until the module
tilts upward.
Clip
5 Pull the memory module out of the slot.
Clip
www.gateway.com
11
Replacing Gateway Notebook Components
6 Hold the replacement module at a 30-degree angle and press it into the empty memory
slot. This module is keyed so it can only be inserted in one direction. If the module
does not fit, make sure that the notch in the module lines up with the tab in the
memory bay.
ImportantUse only memory modules designed for the Gateway 7000 series,
M520, MX7000, or NX700.
7 Gently push the module down until it clicks in place.
8 Replace the memory bay cover, then replace the cover screw.
12
www.gateway.com
Replacing the IEEE 802.11 Mini PCI card
Replacing the IEEE 802.11 Mini PCI card
CautionBy law, only approved wireless modules provided by Gateway, or a
Gateway authorized representative, explicitly for the Gateway 7000
series, M520, MX7000, or NX700 may be installed in this notebook.
CautionLegal requirements dictate the mini PCI cover plate be in place during
any and all operation of the notebook’s wireless feature.
Tools you need to complete this task:
Phillips #0 screwdriver
Screws removed during this task:
1 black (mini PCI bay
cover)
www.gateway.com
13
Replacing Gateway Notebook Components
Mini PCI
bay
14
www.gateway.com
Replacing the IEEE 802.11 Mini PCI card
To replace the IEEE 802.11 Mini PCI card:
1 Complete the steps in “Preparing the notebook” on page 6.
2 Remove the mini PCI bay cover screw.
Screw
3 Open the mini PCI bay cover, then remove it.
www.gateway.com
15
Replacing Gateway Notebook Components
4 Note which antenna cable is attached to the connector labelled MAIN or M, and which
antenna cable is attached to the connector labelled AUX or A.
Tips & TricksWrap one of the wires with a piece of tape to help remind you.
5 Unplug the two antenna cables.
16
www.gateway.com
Replacing the IEEE 802.11 Mini PCI card
6 Move the antenna cables out of the way, then press outward on the clip at each side
of the module until the module tilts upward.
Clip
Clip
www.gateway.com
17
Replacing Gateway Notebook Components
7 Pull the module out of the slot.
8 Hold the new module at a 30-degree angle and press it into the empty slot. This
module is keyed so it can only be inserted in one direction. If the module does not
fit, make sure that the notch in the module lines up with the tab in the module slot.
9 Move the antenna cables out of the way, then press the module down until it clicks
into place.
18
www.gateway.com
Replacing the IEEE 802.11 Mini PCI card
10 Reattach the antenna cable to the connectors noted in Step 4.
11 Replace the wireless network bay cover, then replace the cover screw.
www.gateway.com
19
Replacing Gateway Notebook Components
Replacing the hard drive kit
Tools you need to complete this task:
Phillips #0 screwdriver
Screws removed during this task:
1 black (hard drive kit)
20
Hard drive bay
www.gateway.com
Replacing the hard drive kit
To replace the hard drive kit:
1 Create a Drivers and Applications Recovery disc using the procedure found in the Using
Gateway System Recovery online guide. To access this guide, click
System Recovery, then click Recovery Help Manual.
Start, All Programs,
2 Print the Using Gateway System Recovery online guide for use in Step 8.
3 Back up any data you want to transfer to the new hard drive. For more information,
see “Backing up files” in Using Your Computer which has been included on your hard
drive. To access this guide, click
Start, All Programs, then click Gateway Documentation.
4 Complete the steps in “Preparing the notebook” on page 6.
5 Remove the hard drive kit screw.
Screw
www.gateway.com
21
Replacing Gateway Notebook Components
6 Slide the hard drive bay kit to remove it.
ImportantIf your new hard drive does not include the hard drive kit bracket,
complete the steps in “Replacing the hard drive in the hard drive kit”
on page 23 before proceeding.
7 Slide the new hard drive kit into your notebook, then replace the screw that secures
the hard drive kit to your notebook.
8 For instructions on installing Windows, your drivers, and your applications, see the
Using Gateway System Recovery online guide you printed in Step 2.
22
www.gateway.com
Replacing the hard drive in the hard drive kit
Replacing the hard drive in the hard drive
kit
Tools you need to complete this task:
Phillips #0 screwdriver
Screws removed during this task:
1 black (hard drive kit)
To replace the hard drive in the hard drive kit:
4 chrome (hard drive)
1 Complete the steps in “Preparing the notebook” on page 6.
2 Remove the hard drive kit by following the instructions in “Replacing the hard drive
kit” on page 20.
www.gateway.com
23
Replacing Gateway Notebook Components
3 Remove the four screws that secure the hard drive to the hard drive kit bracket.
Screw
Screw
Screw
Screw
24
www.gateway.com
4 Remove the bracket from the old drive.
Replacing the hard drive in the hard drive kit
5 Insert the new drive into the bracket with the label side up and so the screw holes
line up.
6 Replace the four screws that secure the bracket to the drive.
7 Reassemble the notebook.
www.gateway.com
25
Replacing Gateway Notebook Components
Replacing the CD or DVD drive
Tools you need to complete this task:
Phillips #0 screwdriver
Screws removed during this task:
2 black (CD or DVD
drive)
To replace the CD or DVD drive:
1 Complete the steps in “Preparing the notebook” on page 6.
2 Turn the notebook over so the bottom is facing up.
3 Remove the two CD or DVD drive screws.
Screw
Screw
26
www.gateway.com
Loading...
+ 68 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.