Gateway m350 User Manual

Download

Gateway M350 Notebook

user'sguide

Customizing

Troubleshooting

Contents

1 Checking Out Your Gateway M350 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Left side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Keyboard area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Identifying your model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Gateway model number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Gateway serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Internal wireless label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Finding your specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Connecting the AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Starting your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Waking up your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Turning off your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Restarting (rebooting) your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Key types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

System key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Multi-function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Using the audio controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Using the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Connecting the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Connecting to a wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Broadband Internet connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Installing a printer, scanner, or other peripheral device . . . . . . . . . . . . . . . . . . . . . 35

3Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Help and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Do More With Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Using eSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

4 Windows Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

About the Windows environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Using the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Using the Start menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Adding icons to the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Identifying window items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Working with files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Viewing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Creating folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Copying and moving files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Deleting files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Browsing for files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Searching for files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Using the Windows Search utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Working with documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Creating a new document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Saving a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Opening a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Printing a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

5 Using the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Learning about the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Setting up an Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Accessing your Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Using the World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Connecting to a Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Downloading files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Using e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Sending e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Checking your e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

6 Using Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Adjusting the volume in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Adjusting the volume in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Recording and playing audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Playing audio and video files with the Windows Media Player . . . . . . . . . . . . . . . .85

Using the CD or DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Identifying drive types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Inserting a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Listening to CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Listening to CDs in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Listening to CDs in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Using MUSICMATCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Playing CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Creating MP3 music files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Editing track information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Building a music library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Changing the music library display settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Listening to Internet radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Using advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Playing a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Creating CDs and DVDs using Roxio Easy CD Creator . . . . . . . . . . . . . . . . . . . 101

Creating data CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Creating video DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Creating music CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Copying CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Creating CDs and DVDs using Nero Express . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Creating a data CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Copying a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Copying music tracks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Creating a music CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Creating video DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Using the optional diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Using the optional memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Memory card types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Using a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Connecting a digital camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Connecting a digital video camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

7 Sending and Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Installing and configuring Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Installing Fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Configuring Fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Configuring Fax in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Sending a simple fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Setting up your cover page template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Faxing from programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Faxing a scanned document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

iii

Receiving and viewing a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

Canceling a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

Automatically retry sending a fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . .150

Automatically cancelling a fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . .151

8 Managing Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Monitoring the battery charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

Recharging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

Recalibrating the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Changing batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157

Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157

Extending battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

Conserving battery power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

Using alternate power sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

Changing power modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160

Changing power settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161

Changing the power scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161

Changing alarm options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

Changing advanced settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164

Activating and using Hibernate mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165

Changing SpeedStep settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

9 Travel Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169

Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

Radio frequency wireless connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172

Additional tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173

10 Customizing Your Notebook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175

Adjusting the screen and desktop settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176

Adjusting the color depth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176

Adjusting the screen resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178

Changing the colors on your Windows desktop . . . . . . . . . . . . . . . . . . . . . . .179

Changing the desktop background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182

Selecting a screen saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Changing the touchpad settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187

Adding and modifying user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

11 Networking Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191

Benefits of networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192

Sharing a single Internet connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Sharing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Sharing peripheral devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Streaming audio and video files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Playing multi-player games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Selecting a network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Using a wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Ethernet, Fast Ethernet, or Gigabit Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . 195

Example wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Equipment you need for a wired Ethernet network . . . . . . . . . . . . . . . . . . . . 197

Using a wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Wireless Ethernet speed and frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Example access point wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . 200

Equipment you need for an access point wireless Ethernet network . . . . . . 201

Example peer-to-peer wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . 202

Equipment you need for a peer-to-peer wireless Ethernet network . . . . . . . 203

For more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Using your notebook on a network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Installing and configuring your notebook for Ethernet networking . . . . . . . . . 204

Turning your wireless Ethernet emitter on or off . . . . . . . . . . . . . . . . . . . . . . 204

12 Moving From Your Old Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Using the Windows XP Files and Settings Transfer Wizard . . . . . . . . . . . . . . . . 208

Transferring files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Finding your files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Transferring Internet settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Setting up your ISP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Transferring your e-mail and address book . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Transferring your Internet shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Installing your old printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Installing a USB printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Installing a parallel port printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Installing your old programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

13 Maintaining Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Caring for your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Protecting your notebook from viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Managing hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Checking hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Using Disk Cleanup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Checking the hard drive for errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Defragmenting the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225

Backing up files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Using the Scheduled Task Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227

Cleaning your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229

Cleaning the computer screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230

Cleaning the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230

14 Restoring Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Using the Restoration CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234

Reinstalling device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Updating device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237

Reinstalling programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238

Reinstalling Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240

15 Upgrading Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243

Adding and removing a PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244

Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .246

Adding or replacing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Adding or replacing memory in the memory bay . . . . . . . . . . . . . . . . . . . . . .248

Replacing memory under the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251

Replacing the hard drive kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .259

16 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266

First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267

Software support tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268

CD or DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268

Cleaning CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270

Device installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270

Diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272

File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .273

Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .274

Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .276

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277

Memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277

Modem (dial-up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .282

Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284

Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

Before calling Gateway Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . 288

Telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

Tutoring and training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Self-help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Tutoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

A Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . . . . . . . . 293

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

vii

viii

Checking Out

Your

Gateway M350

This chapter introduces you to the basic features of your notebook. Read this chapter to learn:

■ How to identify the features of your Gateway

notebook

■ How to locate your notebook’s model and serial

number

■ How to locate the Microsoft Certificate of Authenticity

■ How to locate the specifications for your notebook

■ What accessories are available for your notebook

Tips & Tricks You can download an electronic copy of this

guide from

support.gateway.com/support/manlib/

Chapter 1: Checking Out Your Gateway M350

Front

Speaker

Audio controls

LCD panel release latch

Power indicator

Speaker

Battery charge indicator

Component Icon Description

Speakers Provide audio output when headphones or amplified

speakers are not plugged in.

Audio controls The volume buttons control the volume level of the

built-in speakers and headphones plugged into the headphone jack. The play/pause, back, next, and stop buttons may control multimedia programs such as Windows Media Player, Windows CD Player, MUSICMATCH, and the DVD Player. For more information, see “Using the audio controls” on page 29.

LCD panel release latch Open the LCD panel by pressing the release latch.

Battery charge indicator The LED shows the battery activity and status.

■

LED green - battery is fully charged.

■

LED orange - battery is charging.

■

LED blinking red - battery charge is very low.

■

LED solid red - battery is malfunctioning.

This LED only lights up when your notebook is connected to AC power or the battery charge is very low.

Power indicator The LED shows your notebook’s power status.

■

LED on - notebook is on.

■

LED blinking - notebook is in Standby mode.

■

LED off - notebook is off.

www.gateway.com

Left side

Modem jack

Ethernet jack

Headphone jack

Microphone jack

Diskette drive or memory card reader

CD, DVD, DVD/CD-RW, or DVD-RW/CD-RW drive

Component Icon Description

Modem jack Plug a modem cable into this jack. For more information,

see “Connecting the modem” on page 33.

Ethernet jack Plug a 10/100 Ethernet network cable into this jack. For

more information, see “Connecting to a wired Ethernet

network” on page 34 and “Networking Your Notebook” on page 191.

Microphone jack Plug a microphone into this jack.

Headphone jack Plug amplified speakers or headphones into this jack.

The built-in speakers are turned off when speakers or headphones are plugged into this jack.

www.gateway.com

Chapter 1: Checking Out Your Gateway M350

Component Icon Description

Diskette drive or memory card reader

CD, DVD, DVD/CD-RW, or DVD-RW/CD-RW drive

Insert a standard 3.5-inch diskette into the optional diskette drive. For more information, see “Using the

optional diskette drive” on page 132.

Insert a memory card from a digital camera, MP3 player, PDA, or cellular telephone into the optional memory card reader. For more information, see “Using the optional

memory card reader” on page 133.

Important: Your notebook comes with either a built-in diskette drive or a built-in memory card reader. If your notebook has a built-in memory card reader and you need to use a diskette drive, Gateway recommends purchasing a USB diskette drive. To order a USB diskette drive, visit the Accessory Store at

accessories.gateway.com

Insert CDs or DVDs into this drive. For more information, see “Using the CD or DVD drive” on page 87.

This drive may be a CD, DVD, combination DVD/CD-RW, or DVD-RW/CD-RW drive. To determine the type of drive in the notebook, examine the drive tray’s plastic cover and compare the logo to those listed in “Identifying drive

types” on page 87.

www.gateway.com

Right side

IEEE 1394 port

Component Icon Description

IEEE 1394 port Plug an IEEE 1394 (also known as Firewire® or i.Link®)

device (such as a digital camcorder) into this 4-pin IEEE 1394 port. For more information, see “Connecting

a digital video camera” on page 137.

PC Card slot Insert one Type II PC Card into this slot. For more

information, see “Adding and removing a PC Card” on

page 244.

USB ports Plug USB (Universal Serial Bus) devices (such as a

diskette drive, flash drive, Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into these ports.

PC Card slot

USB ports

www.gateway.com

Chapter 1: Checking Out Your Gateway M350

Back

Power connector

Parallel port

Monitor port

Ventilation fan

Kensington lock slot

Component Icon Description

Power connector Plug the AC adapter cable into this connector.

Parallel port Plug a parallel device (such as a printer) into this port.

Monitor port Plug an analog VGA monitor into this port.

Ventilation fan Helps cool internal components. Do not block or insert

objects into these slots.

Kensington™ lock slot Secure your notebook to an object by connecting a

Kensington cable lock to this slot.

www.gateway.com

Bottom

Reset hole

Hard drive

bay

Battery

latch

Ventilation fan

Memory bay cover

Battery bay

Component Icon Description

Ventilation fan Helps cool internal components. Do not block or insert

objects into these slots.

Memory bay cover Open this cover to install a memory module. For more

information, see “Adding or replacing memory in the

memory bay” on page 248.

Reset hole Insert a straightened paper clip into this hole to manually

restart the notebook.

www.gateway.com

Chapter 1: Checking Out Your Gateway M350

Component Icon Description

Hard drive bay The hard drive is located in this bay. For more

information, see “Replacing the hard drive kit” on

page 259.

Battery latch Slide to release the battery.

Battery bay Insert the battery into this bay. For more information, see

“Changing batteries” on page 157.

www.gateway.com

Keyboard area

For information on using your keyboard, see “Using the keyboard” on page 24.

Multi-function buttons

Status

indicators

Power button

Keyboard

Keyboard area

Touchpad

Component Icon Description

Multi-function buttons Press these buttons to open programs assigned to them.

These buttons are set to open your default e-mail program, your default Web browser, online help, and the My Computer window. For more information, see

“Multi-function buttons” on page 28.

Status indicators Inform you when a drive is in use or when a button has

been pressed that affects how the keyboard is used. For more information, see “Status indicators” on page 22.

www.gateway.com

Chapter 1: Checking Out Your Gateway M350

Component Icon Description

Power button Press to turn the power on or off. You can also configure

the power button for Standby/Resume mode. For more information on configuring the power button mode, see

“Changing power settings” on page 161.

Keyboard Provides all the features of a full-sized 86-key keyboard.

For more information, see “Using the keyboard” on

page 24.

Touchpad Provides all the functionality of a mouse. For more

information, see “Using the EZ Pad touchpad” on

page 30.

www.gateway.com

Identifying your model

Important The labels shown in this section are for informational

purposes only. Label information varies by model, features ordered, and location.

Gateway model number

The label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway Technical Support will need this information if you call for assistance.

Gateway

model

number

FOR USE WITH FSP150-1ADE11 or ADP -150CB B POUR UTILSER AVEC MODEL FSP150-1ADE11 ADP-150CB B INPUT:19V 7.9A

MODEL No.:

This class B digital apparatus meets all requirements of the Canadian interference-

Cet appareil numerique de la classe B respecte toutes les exigences du Reglement sur le

Canada.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference. and (2) this device must accept any interference received,

including interference that may cause undesired operation.

Apparatus Claims of U.S. Patent Nos. 4,631,603; 4,577,216; 4,819,098 and 4,907,093 licensed for limited

uses only.

P/N.:

M350WVN

CONFORMS TO ANSI/UL STD.60950 CERTIFIED TO CAN/CSA STD C22.2 NO.60950

Fitted with internal AMBIT Microsystems Corp. modem model number T60M283.00

Complies with 47 CFR part 68 REN:0.6B 6CT TAI-36146-M5-E

Complies with Industry Canada CS03 IC: 2878 11538 A

MEX SCT TTDAMT603-128

---

Causing Equipment Regulations.

300961 5

Materiel brouilieur du

Fitted with Gemtek model xxxxxxx

802.11g WLAN card FCC ID: xxxxxxxxxx IC: xxxxxxxxx SCT: xxxxxxxx

viewing

TH10 C M

www.gateway.com

Chapter 1: Checking Out Your Gateway M350

Gateway serial number

You can locate the Gateway serial number:

■ Printed on a white sticker on the bottom or back of your notebook.

■ Printed on the customer invoice that came with your notebook. The

invoice also contains your customer ID number.

■ Displayed in Help and Support in Windows XP. Click Start, Help and

Support

, then click View product serial number.

Internal wireless label

A label similar to the following indicates your notebook contains a wireless communications device. The label is located on the bottom of your notebook.

Microsoft Certificate of Authenticity

The Microsoft Certificate of Authenticity label found on the bottom of your notebook includes the product key code for your operating system.

www.gateway.com

Finding your specifications

For more information about your notebook, such as memory size, memory type, and hard drive size, go to the in Windows XP or visit Gateway’s eSupport page at support.gateway.com eSupport page also has links to additional Gateway documentation and detailed specifications.

See your PC’s configuration link in Help and Support

. The

In Windows XP, view your notebook’s serial number by clicking

Support

clicking

You can also find out more about your notebook at the Gateway eSupport site. Visit support.gateway.com

page 42.

, then clicking View system serial number. Check your specifications by

Start, Help and Support, then clicking See your PC’s configuration.

. For more information, see “Using eSupport” on

Start, Help and

www.gateway.com

Chapter 1: Checking Out Your Gateway M350

Accessories

Gateway offers accessories that can help you make the most of using your notebook. To order accessories, visit the Accessory Store at

accessories.gateway.com

Batteries

If you run your notebook on battery power for extended periods, you may want to buy an additional battery so you can swap batteries when necessary. See

“Changing batteries” on page 157 for more information.

Carrying cases

Gateway has large-capacity carrying cases if you need additional space for accessories or supplies.

Peripheral devices

You can attach devices (such as a keyboard, mouse, printer, or monitor) to your notebook.

Memory

Large programs, such as multimedia games or graphics programs, use a lot of memory. If your programs are running more slowly than you think they should, try adding more memory. See “Adding or replacing memory in the memory

bay” on page 248 and “Replacing memory under the keyboard” on page 251

for more information.

Printers

You can attach almost any type of printer to your notebook. The most common types are inkjet and laser printers, which print in color or black and white. See

“Installing a printer, scanner, or other peripheral device” on page 35 for more

information about attaching a printer to your notebook.

Inkjet printers and cartridges are relatively inexpensive, but they are slower than laser printers. Using an inkjet color printer, you can print pictures, banners, and greeting cards, as well as documents.

Laser printers and cartridges are more expensive, but they print much faster than inkjet printers. Laser printers are better than inkjet printers when you are printing large documents.

www.gateway.com

Getting Started

This chapter provides basic information about your Gateway notebook. Read this chapter to find out how to:

■ Connect the AC adapter

■ Start and turn off your notebook

■ Identify the status indicators

■ Use the keyboard

■ Use the EZ Pad touchpad

■ Connect the modem

■ Connect to an Ethernet network

■ Install peripheral devices

Chapter 2: Getting Started

Connecting the AC adapter

You can run your notebook using an AC adapter or your notebook’s battery. The battery was shipped to you partially charged. You should use the AC adapter right away to fully charge the battery. Allow 24 hours for the battery to fully charge.

Important If the battery is not fully charged before you use your

notebook on battery power for the first time, the battery life may be much shorter than you expect. If the battery life seems short even after being charged for 24 hours, the battery may need to be recalibrated. For more information, see “Recalibrating the battery” on page 156.

To connect the AC adapter:

1 Connect the power cord to the AC adapter.

Warning Make sure that you use the AC adapter that came with

your notebook or one of the same type purchased from Gateway.

Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your notebook may be damaged.

www.gateway.com

Connecting the AC adapter

2 Connect the AC adapter to your notebook’s power connector.

3 Plug the power cord into a wall outlet.

The battery charge indicator turns on (see “Front” on page 2 for the location of the battery charge indicator). If the battery charge indicator does not turn on, unplug the adapter from your notebook, then plug it back in.

4 When you finish using your notebook for the first time, turn your

notebook off and leave your notebook connected to AC power for at least 24 hours.

5 If the battery charge indicator does not show a full charge after 24 hours,

contact Gateway Technical Support at

support.gateway.com/support/ask_gateway.asp

Warning Do not attempt to disassemble the AC adapter. The

AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters.

www.gateway.com

Chapter 2: Getting Started

Protecting from power source problems

During a power surge, the voltage level of electricity coming into your notebook can increase to far above normal levels and cause data loss or system damage. Protect your notebook and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from reaching your notebook.

Warning High voltages can enter your notebook through both the

power cord and the modem connection. Protect your notebook by using a surge protector. If you have a telephone modem, use a surge protector that has a modem jack. If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem.

Warning Your AC adapter may have a built-in ventilation fan. Do not

block or insert objects into these holes or the slots at the opposite end of the AC adapter.

Ventilation fan

www.gateway.com

Starting your notebook

To start your notebook:

1 Press the latch on the front of your notebook, then lift the LCD panel. 2 Press the power button located above the keyboard.

Power button

Starting your notebook

The power button is preset to On/Off mode. However, you can also set it to function in Standby/Resume mode. For instructions on changing the power button mode, see “Changing power settings” on page 161.

3 If you are starting your notebook for the first time, follow the on-screen

instructions to set up your notebook.

www.gateway.com

Chapter 2: Getting Started

Waking up your notebook

When you do not use your notebook for several minutes, or if you close the LCD panel without turning your notebook off, it may enter a power-saving mode called Standby. While in Standby, the power indicator flashes.

If your notebook is in Standby mode, pressing the power button to “wake” it up. For more information on changing power-saving settings, see “Changing

power settings” on page 161.

Turning off your notebook

To turn off your notebook in Windows XP:

1 Click Start, then click Turn Off Computer. The Turn Off Computer dialog box

opens.

2 Click Turn Off. Windows shuts down and turns off your notebook.

To turn off your notebook in Windows 2000:

1 Click Start, then click Shut Down. The Shut Down Windows dialog box opens.

2 Click the arrow button to open the What do you want your computer to do

list, then click

Shut down.

3 Click OK. Windows shuts down and turns off your notebook.

Important If for some reason you cannot use the Turn Off Computer

or Shut Down Windows option in Windows to turn off your notebook, press and hold the power button for about five seconds, then release it.

www.gateway.com

Restarting (rebooting) your notebook

If your notebook does not respond to keyboard or touchpad input, you may have to close programs that are not responding. If closing unresponsive programs does not restore your notebook to normal operation, you may have to restart (reboot) your notebook.

To close unresponsive programs and restart your notebook:

1 Press CTRL+ALT+DEL. A window opens that lets you close a program that

is not responding.

2 Click the program that is not responding. 3 Click End Task. 4 If your notebook does not respond, turn it off, wait ten seconds and turn

it on again.

Important If your notebook does not turn off immediately, complete

the following steps until your notebook turns off:

1 Press and hold the power button for about five seconds,

then release it.

2 Insert a straightened paper clip into the reset hole on

the bottom of your notebook.

3 Unplug the power cord and remove the battery for more

than 10 seconds.

As a part of the regular startup process, a program to check the disk status runs automatically. When the checks are finished, Windows starts.

www.gateway.com

Chapter 2: Getting Started

Status indicators

Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used.

Diskette drive

Disc drive

Hard drive

Indicator Icon Description

Hard drive The hard drive is in use.

Caps lock

Pad lock

Scroll lock

Disc drive The CD or DVD drive is in use.

Diskette drive The diskette drive or the memory card reader is in use.

Caps Lock Caps Lock is turned on.

www.gateway.com

Status indicators

Indicator Icon Description

Pad Lock Numeric keypad is turned on. For more information, see “System

key combinations” on page 26.

Scroll Lock Scroll Lock is turned on. For more information, see “System key

combinations” on page 26.

www.gateway.com

Chapter 2: Getting Started

Using the keyboard

Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system operations, and the Pad Lock keys for the numeric keypad.

You can attach an external keyboard to your notebook using a USB port. You do not need to shut down your notebook to connect a USB keyboard.

Function keys/System keys Navigation keys/Volume keys

FN key Windows

key

Numeric keypad

www.gateway.com

Application key

Arrow keys/LCD brightness keys

Using the keyboard

Key types

The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key.

Key type Icon Description

Function keys Press these keys labeled F1 to F12 to perform actions in

programs. For example, pressing

Each program uses different function keys for different purposes. See the program documentation to find out more about the function key actions.

F1 may open help.

System keys Press these colored keys in combination with the

perform specific actions. For more information, see “System key

combinations” on page 26.

Navigation keys Press these keys to move the cursor to the beginning of a line,

to the end of a line, up the page, down the page, to the beginning of a document, or to the end of a document.

Volume keys Press these colored keys in combination with the

increase or decrease the volume or to turn off all sound.

FN key to

FN key Press the FN key in combination with a colored system key (such

STATUS, STANDBY, or PAUSE) to perform a specific action.

Windows key Press this key to open the Windows Start menu. This key can

also be used in combination with other keys to open utilities like

F (Search utility), R (Run utility), and E (Explorer utility).

Numeric keypad Use these keys to type numbers when the numeric keypad is

turned on. Press

Application key Press this key for quick access to shortcut menus and help

assistants in Windows.

Arrow keys Press these keys to move the cursor up, down, right, or left.

LCD brightness keys

Press these colored keys in combination with the control the screen brightness.

FN+PAD LOCK to turn on the numeric keypad.

FN key to

www.gateway.com

Chapter 2: Getting Started

System key combinations

When you press the FN key and a system key at the same time, your notebook performs the action identified by the colored text or icon on the key.

Press and hold F

N, then

press this system key...

To...

Display the power status box in the upper-left corner of your display. The box shows the battery charge level, the BIOS version, and whether the AC adapter is being used. Press the key combination again to close this box.

Toggle your notebook’s display between the LCD, an external monitor, or both displays at the same time. A monitor must be plugged into the monitor port on your notebook.

Enter Standby mode. Press the power button to leave Standby mode. For more information, see “Changing power modes” on

page 160.

Turn on Pad Lock so you can use the numeric keypad. Press this key combination again to turn off Pad Lock. The Pad Lock status indicator appears when this function is turned on.

Pause the text scrolling in a DOS screen. Press this key combination again to continue scrolling. The Scroll Lock status indicator appears when this function is turned on. (This function is only available in some programs.)

Pause execution of a DOS program. (This function is only available in some programs.)

Stop the currently running DOS program. (This function is only available in some programs.)

Increase the brightness of the display.

www.gateway.com

Using the keyboard

Press and hold FN, then press this system key...

Home

PgUp

PgDn

To...

Decrease the brightness of the display.

Mute the sound. Press the key combination again to restore the sound. For more information, see “Adjusting the volume” on

page 78.

Increase volume. For more information, see “Adjusting the

volume” on page 78.

Decrease volume. For more information, see “Adjusting the

volume” on page 78.

www.gateway.com

Chapter 2: Getting Started

Multi-function buttons

Press the multi-function buttons to open the programs associated with them.

E-mail

Internet

Help

My Computer

Button Icon Press to...

E-mail Open your default e-mail program.

Internet Open your default Web browser.

Help Open online help.

My Computer Open the My Computer window.

www.gateway.com

Using the audio controls

The audio controls are located on the front of your notebook.

Stop

Play/ Pause

Back

Vol ume

Using the audio controls

Component Icon Description

Back Skip back one song or track.

Play/Pause Start or pause playing.

Stop Stop playing.

Next Skip ahead one song or track.

Volume down Press to decrease the volume.

Volume up Press to increase the volume.

Mute Press the volume down and volume up buttons to mute the sound.

Press the button combination again to restore the sound.

www.gateway.com

Chapter 2: Getting Started

Important The volume buttons control the volume level of the built-in

speakers and headphones plugged into the headphone jack. The play/pause, back, next, and stop buttons may control multimedia programs such as Windows Media Player, Windows CD Player, MUSICMATCH, and the InterVideo DVD Player.

Using the EZ Pad touchpad

The EZ Pad™ consists of a touchpad, two buttons, and a rocker switch.

Touchpad

Left touchpad button

Rocker switch

www.gateway.com

Right touchpad button

Using the EZ Pad touchpad

When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction.

You can use the EZ-Pad left and right buttons below the touchpad to select objects.

You can assign a function to the rocker switch between the touchpad buttons. This function can be to scroll up or down, maximize or minimize the active window, or open and close the Start menu. For more information about programming the rocker switch, see “Changing the touchpad settings” on

page 187.

Using the touchpad

To... Do this...

Move the pointer on the screen.

www.gateway.com

Move your finger around on the touchpad. If you run out of space and need to move the pointer farther, lift your finger, move it to the middle of the touchpad, then continue moving your finger.

Chapter 2: Getting Started

To... Do this...

Select an object on the screen.

Start a program or open a file or folder.

Access a shortcut menu or find more information about an object on the screen.

Position the pointer over the object. Quickly press and release the left button once. This action is called clicking.

Position the pointer over the object. Press the left button twice in rapid succession. This action is called double-clicking.

Position the pointer over the object. Quickly press and release the right button once. This action is called right-clicking.

Move an object on the screen.

Position the pointer over the object. Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it.

For instructions on how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other touchpad settings, see

“Changing the touchpad settings” on page 187.

www.gateway.com

Connecting the modem

Your notebook has a built-in 56K modem that you can use to connect to a standard telephone line.

Important To reduce the risk of fire, use only No. 26 AWG or larger

telecommunications line cord.

To connect the modem:

1 Insert one end of the modem cable into the modem jack on the left

side of your notebook.

2 Insert the other end of the modem cable into a telephone wall jack. The

modem will not work with digital or PBX telephone lines.

3 Start your notebook, then start your communications program.

www.gateway.com

Chapter 2: Getting Started

Connecting to a wired Ethernet network

Your notebook has a network jack that you can use to connect to a 10/100 wired Ethernet network.

Important Your notebook may be equipped with built-in wireless

Ethernet or you may have a wireless Ethernet PC Card. For information about connecting to a wired or wireless Ethernet network, see “Networking Your Notebook” on

page 191. For information about installing a wireless

Ethernet PC Card, see “Adding and removing a PC Card”

on page 244.

To connect to a wired Ethernet network:

1 Insert one end of the network cable into the network jack on the left

side of your notebook.

2 Insert the other end of the network cable into a network jack. Ask your

network administrator to help you select the correct network jack.

www.gateway.com

Installing a printer, scanner, or other peripheral device

Broadband Internet connections

You can use your notebook’s Ethernet jack for more than just networking. Many broadband Internet connections, such as cable modems and DSL modems, connect to your notebook’s Ethernet jack. For more information, see “Using

the Internet” on page 67 and “Networking Your Notebook” on page 191.

Installing a printer, scanner, or other peripheral device

Important Before you install a printer, scanner, or other peripheral

device, see the device documentation and installation instructions.

Your notebook has one or more of the following ports: IEEE 1394 (also known as Firewire ports to connect peripheral devices such as printers, scanners, and digital cameras to your notebook. For more information about port locations, see

“Checking Out Your Gateway M350” on page 1.

IEEE 1394 and USB ports support plug-and-play and hot-swapping, which means that your notebook will usually recognize such a device whenever you plug it into the appropriate port. When you use an IEEE 1394 or USB device for the first time, your notebook will prompt you to install any software the device needs. After doing this, you can disconnect and reconnect the device at any time.

Parallel port devices are not plug-and-play. See the device documentation for detailed information and installation instructions.

or i.Link®), Universal Serial Bus (USB), and parallel. You use these

Help and

Support

For more information about installing peripheral devices in Windows XP, click Start, then click Help and Support.

Type the keyword installing devices in the Help and Support Search box , then click the arrow.

www.gateway.com

Chapter 2: Getting Started

www.gateway.com

Getting Help

This chapter tells you about additional information resources available to help you use your notebook. Read this chapter to learn how to access:

■ Help and Support

■ Do More With Gateway

■ Online help

■ Gateway Web site

Chapter 3: Getting Help

Help and Support

Your computer includes Help and Support, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer.

To start Help and Support:

■ Click Start, then click Help and Support. Help and Support opens.

You can find help information by clicking a link, performing a search, or browsing the index.

Searching for a topic

To search for a topic in Help and Support, type a word or phrase (keyword) in

Search box located at the top of any Help and Support screen, then click

the the arrow button.

For each search, you receive the following search result types:

■ Suggested Topics - These topics are located in Help and Support and are

relevant to your search topic.

■ Full-text Search Matches - These topics are located in Help and Support

and contain the words you entered in the

■ Microsoft Knowledge Base - These topics are located on the Microsoft Web

site and contain the words you entered in the connected to the Internet to search for and access these topics.

To view a list of your search results, click the results header for the type of results you want to view.

To view a topic, click the topic name in the

www.gateway.com

Search box.

Search box. You must be

Search Results list.

Do More With Gateway

Your notebook may include Do More With Gateway, a tool that provides additional information about using your Gateway notebook for digital music, digital photography, digital video, gaming, and other programs. To access Do More With Gateway in Windows XP, click

Do More With Gateway. Click the topics listed on the left-side of the page to learn

more about the software already installed on your notebook as well as partnerships and special offers available through Gateway.

Start, then click

www.gateway.com

Chapter 3: Getting Help

Online help

Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program. You can access most online help information by selecting a topic from a

Help button.

You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help.

Help menu or by clicking

www.gateway.com

Gateway Web site

Gateway’s online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your system. Visit the Gateway eSupport Web site a t support.gateway.com the Internet, see “Using the Internet” on page 67.

. For more information about connecting to

Gateway Web site

www.gateway.com

Chapter 3: Getting Help

Using eSupport

The eSupport site is divided into five major areas:

■ Support Home

■ Downloads

■ Contact Us

■ Account Info

■ PC Tools

Each of these areas is represented by a menu across the top of the Web page.

Support Home

To get specific information about your notebook, type your serial number into the My Support box, then click

. For more information, see “Finding your specifications” on page 13.

Click

Support Home, then click All Support Documents to access product

documentation, specifications, and guides. By entering your serial number, you get specific documents related to your system. You can also browse through the reference area to locate an article specific to the question you have.

Continue, or click Look up my serial number for

Support Home, then click General Tutorials to access an extensive library

Click of how-to articles and videos on topics such as making audio CDs and installing a hard drive.

Downloads

Click Downloads, then click My Downloads to get the latest software updates for BIOS and driver upgrades. By entering your serial number you get drivers specific to your system. Click

All Downloads to walk through a step-by-step

wizard to locate your drivers.

Click Contact Us to access links to technical support with a live technician, including chat and e-mail. Click numbers for both sales and support. For more information, see “Telephone

numbers” on page 289.

Call Us to get a list of Gateway telephone

www.gateway.com

Account Info

Click Account Info to access support for non-technical issues, like the status of your order or changing your account address.

PC Tools

Click PC Tools to access utilities to help you manage your notebook.

Gateway Web site

www.gateway.com

Chapter 3: Getting Help

www.gateway.com

Windows Basics

Read this chapter to learn how to:

■ Use the Windows desktop

■ Manage files and folders

■ Work wi t h d ocum e nts

■ Use shortcuts

Chapter 4: Windows Basics

About the Windows environment

After your notebook starts, the first screen you see is the Windows desktop. The desktop is like the top of a real desk. Think of the desktop as your personalized work space where you open programs and perform other tasks.

Your desktop may be different from this example, depending on how your notebook is set up.

Help and

Support

For more information about the Windows XP desktop, click Start, then click Help and Support.

Type the keyword Windows desktop in the Help and Support Search box , then click the arrow.

www.gateway.com

Using the desktop

The desktop contains the taskbar, the Start button, and the Recycle Bin icon.

Desktop elements Description

The taskbar is the bar at the bottom of the computer display containing the Start button on the left and a clock on the right. Other buttons on the taskbar represent programs that are running.

Click a program’s button on the taskbar to open the program’s window.

The Start button provides access to programs, files, help for Windows and other programs, and computer tools and utilities.

Click the Start button, then open a file or program by clicking an item on the menu that opens.

The Recycle Bin is where files, folders, and programs that you discarded are stored. You must empty the Recycle Bin to permanently delete them from your notebook. For instructions on how to use the Recycle Bin, see “Deleting

files and folders” on page 55.

Using the desktop

Using the Start menu

You can start programs, open files, customize your system, get help, search for files and folders, and more using the Start menu.

To use the Start menu:

1 Click the Start button on the lower left of the Windows desktop. The Start

menu opens showing you the first level of menu items.

2 Click All Programs or Programs to see all programs and files in the Start

menu. When you move the mouse pointer over any menu item that has an arrow next to it, another menu, called a submenu, opens and reveals related files, programs, or commands.

www.gateway.com

Chapter 4: Windows Basics

3 Click a file or program to open it.

Help and

Support

For more information about the Windows XP Start menu, click Start, then click Help and Support.

Type the keyword Windows Start menu in the Help and Support Search box , then click the arrow.

Adding icons to the desktop

You may want to add an icon (shortcut) to the desktop for a program that you use frequently.

To add icons to the desktop:

1 Click Start, then click All Programs.

2 Right-click (press the right touchpad button) the program that you want

to add to the desktop.

www.gateway.com

Identifying window items

3 Click Send To, then click Desktop (create shortcut). A shortcut icon for that

program appears on the desktop.

Help and

Support

For more information about desktop icons in Windows XP, click Start, then click Help and Support.

Type the keyword desktop icons in the Help and Support

Search box , then click the arrow.

Identifying window items

When you double-click the icon for a drive, folder, file, or program, a window opens on the desktop. This example shows the Local Disk (C:) window, which opens after you double-click the window.

Title bar

Menu bar

Local Disk (C:) icon in the My Computer

Maximize

Minimize

www.gateway.com

Chapter 4: Windows Basics

Every program window looks a little different because each has its own menus, icons, and controls. Most windows include these items:

Window item Description

The title bar is the horizontal bar at the top of a window that shows the window title.

Clicking the minimize button reduces the active window to a button on the taskbar. Clicking the program button in the taskbar opens the window again.

Clicking the maximize button expands the active window to fit the entire computer display. Clicking the maximize button again restores the window to its former size.

Clicking the close button closes the active window or program.

Clicking an item on the menu bar starts an action such as Print or Save.

Help and

Support

For more information about windows in Windows XP, click Start, then click Help and Support.

Type the keyword window in the Help and Support Search box , then click the arrow.

www.gateway.com

Working with files and folders

You can organize your files and programs to suit your preferences much like you would store information in a file cabinet. You can store these files in folders and copy, move, and delete the information just as you would reorganize and throw away information in a file cabinet.

Viewing drives

Drives are like file cabinets because they hold files and folders. A notebook almost always has more than one drive. Each drive has a letter, usually Local Disk (C:) for the hard drive and 3½ Floppy (A:) for the optional diskette drive. You may also have more drives such as a CD, DVD, or recordable drive.

To view the drives on your notebook:

■ In Windows XP, click Start, then click My Computer on the Start menu.

- OR -

In Windows 2000, double-click the

Drives

My Computer icon on the desktop.

www.gateway.com

Chapter 4: Windows Basics

To see the files and folders on a drive:

■ Double-click the drive icon. If you do not see the contents of a drive after

you double-click its icon, click

Show the contents of this drive.

Help and

Support

For more information about files and folders in Windows XP, click Start, then click Help and Support.

Type the keyword files and folders in the Help and Support Search box , then click the arrow.

Creating folders

Folders are much like the folders in a file cabinet. They can contain files and other folders.

Files are much like paper documents—letters, spreadsheets, and pictures—that you keep on your notebook. In fact, all information on a computer is stored in files.

Folders

Files

www.gateway.com

Working with files and folders

To create a folder:

1 In Windows XP, click Start, then click My Computer on the Start menu.

- OR -

In Windows 2000, double-click the

My Computer icon on the desktop.

2 Double-click the drive where you want to put the new folder. Typically,

Local Disk (C:) is your hard drive and 3½ Floppy (A:) is your optional diskette drive. If you do not see the contents of the drive, click

contents of this drive

Show the

3 If you want to create a new folder inside an existing folder, double-click

the existing folder. If you do not see the contents of the folder, click

the contents of this drive

or Show the contents of this folder.

Show

4 Click File, New, then click Folder. The new folder is created. 5 Type a name for the folder, then press ENTER. The new folder name appears

by the folder icon.

Help and

Support

For information about renaming folders, see “Shortcuts” on page 65.

For more information about creating files and folders in Windows XP, click Start, then click Help and Support.

Type the keyword creating files and folders in the Help and Support Search box , then click the arrow.

Copying and moving files and folders

The skills you need to copy and move files are called copying, cutting, and pasting.

When you copy and paste a file or folder, you place a copy of the file or folder on the Windows clipboard, which temporarily stores it. Then, when you decide what fol der you want the cop y to go in (t he destination folder), you paste it there.

When you cut and paste a file or folder, you remove the file or folder from its original location and place the file or folder on the Windows clipboard. When you decide where you want the file or folder to go, you paste it there.

www.gateway.com

Chapter 4: Windows Basics

Important The clipboard stores whatever you cut or copy until you

To copy a file or folder to another folder:

1 Locate the file or folder you want to copy. For more information, see

“Viewing drives” on page 51 and “Searching for files” on page 58.

2 Right-click (press the right touchpad button) the file or folder that you

want to copy. A pop-up menu opens on the desktop.

3 Click Copy on the pop-up menu.

4 Open the destination folder.

5 With the pointer inside the destination folder, right-click.

6 Click Paste. A copy of the file or folder appears in the new location.

cut or copy again. Then the clipboard contains the new information only. Therefore, you can paste copies of a file or folder into more than one place, but as soon as you copy or cut a different file or folder, the original file or folder is deleted from the clipboard.

To move a file or folder to another folder:

1 Locate the file or folder you want to move. For more information, see

“Viewing drives” on page 51 and “Searching for files” on page 58.

2 Right-click (press the right touchpad button) the file or folder that you

want to move. A pop-up menu opens on the desktop.

3 Click Cut on the pop-up menu.

4 Open the destination folder.

5 With the pointer inside the destination folder, right-click.

6 Click Paste. The file or folder you moved appears in its new location and

is removed from its old location.

www.gateway.com

Working with files and folders

Help and

Support

For more information about copying files and folders or moving files and folders in Windows XP, click Start, then click Help and Support.

Type the keyword copying files and folders or moving files and folders in the Help and Support Search box

, then click the arrow.

Deleting files and folders

When you throw away paper files and folders, you take them from the file cabinet and put them in a trash can. Eventually the trash can is emptied.

In Windows, you throw away files and folders by first moving them to the Windows trash can, called the Recycle Bin, where they remain until you decide to empty the bin.

You can recover any file in the Recycle Bin as long as the bin has not been emptied.

To delete files or folders:

1 In My Computer or Windows Explorer, click the files or folders that you

want to delete. For instructions on how to select multiple files and folders, see “Shortcuts” on page 65.

If you cannot find the file you want to delete, see “Searching for files” on

page 58.

2 Click File, then click Delete. Windows moves the files and folders to the

Recycle Bin.

Help and

Support

For more information about deleting files and folders in Windows XP, click Start, then click Help and Support.

Type the keyword deleting files and folders in the Help and Support Search box , then click the arrow.

www.gateway.com

Chapter 4: Windows Basics

To recover files or folders from the Recycle Bin:

1 Double-click the Recycle Bin icon. The Recycle Bin window opens and lists

the files and folders you have thrown away since you last emptied it.

2 Click the files or folders that you want to restore. For instructions on how

to select multiple files and folders, see “Shortcuts” on page 65.

3 Click File, then click Restore. Windows returns the deleted files or folders

to their original locations.

To empty the Recycle Bin:

Caution Emptying the Recycle Bin permanently erases any files or

1 Double-click the Recycle Bin icon on the desktop. The Recycle Bin window

opens.

folders in the bin. These files cannot be restored.

2 Click File, then click Empty Recycle Bin. Windows asks you if you are sure

that you want to empty the bin.

3 Click Yes. Windows permanently deletes all files in the Recycle Bin.

Help and

Support

For more information about emptying the Recycle Bin in Windows XP, click Start, then click Help and Support.

Type the keyword emptying Recycle Bin in the Help and Support Search box , then click the arrow.

Browsing for files and folders

A file or folder that you need is rarely right on top of your Windows desktop. It is usually on a drive inside a folder that may be inside yet another folder, and so on.

www.gateway.com

Working with files and folders

Windows drives, folders, and files are organized in the same way as a real file cabinet in that they may have many levels (usually many more levels than a file cabinet, in fact). So you usually will have to search through levels of folders to find the file or folder that you need. This is called browsing.

To browse for a file:

1 In Windows XP, click Start, then click My Computer. The My Computer

window opens.

- OR -

In Windows 2000, double-click the My Computer window opens.

My Computer icon on the desktop. The

2 Double-click the drive or folder that you think contains the file or folder

that you want to find. If you do not see the contents of a folder, click

the contents of this drive

or Show the contents of this folder.

Show

3 Continue double-clicking folders and their subfolders until you find the

file or folder you want.

www.gateway.com

Chapter 4: Windows Basics

Help and

Support

For more information about browsing for files and folders in Windows XP, click Start, then click Help and Support.

Type the keyword files and folders in the Help and Support Search box , then click the arrow.

Searching for files

If you are looking for a particular file or folder or a set of files or folders that have characteristics in common, but you do not remember where they are stored on your hard drive, you can use the Search utility to search by:

■ Name or part of a name

■ Creation date

■ Modification date

■ File type

■ Text contained in the file

■ Time period in which it was created or modified

You can also combine search criteria to refine searches.

Files and folders found using this utility can be opened, copied, cut, renamed, or deleted directly from the list in the results window.

www.gateway.com

Using the Windows Search utility

To find files and folders using the Search utility:

1 In Windows XP, click Start, then click Search. The Search Results window

opens. Click

- OR -

All files and folders.

Searching for files

In Windows 2000, click Search Results window opens.

Start, Search, then click For Files or Folders. The

2 If you want to search by file or folder name, type in all or part of the file

or folder name in the name box in the left pane of the window.

■ If you type all of the name, Search will list all files and folders of that

name.

■ If you type part of the name, Search will list all of the file and folder

names containing the letters you typed.

www.gateway.com

Chapter 4: Windows Basics

3 Click Search or Search Now. When the search is completed, Windows lists

the files and folders whose names contain the text that you searched for.

4 Open a file, folder, or program by double-clicking the name in the list.

Help and

Support

For more information about searching for files and folders in Windows XP, click Start, then click Help and Support.

Type the keyword searching in the Help and Support

Search box , then click the arrow.

Using advanced search options

Search can find files meeting more criteria than file name. You can narrow your search by selecting the search options that you want. You can search by the:

■ Date the file was created or modified.

■ Size of the file.

■ Type of file, such as a program or a text document.

www.gateway.com

Working with documents

Computer documents include word processing files, spreadsheet files, or other similar files. The basic methods of creating, saving, opening, and printing a document apply to most of these types of files.

The following examples show how to create, save, open, and print a document using Microsoft as WordPerfect, Microsoft Word, and Microsoft Excel.

For more information about using a program, click

WordPad. Similar procedures apply to other programs such

Help on its menu bar.

Creating a new document

To create a new document:

1 Click Start, All Programs, Accessories, then click WordPad. Microsoft

WordPad starts and a blank document opens.

2 Begin composing your document. Use the menus and toolbar buttons at

the top of the window to format the document.

www.gateway.com

Chapter 4: Windows Basics

Saving a document

After you create a document, you need to save it if you want to use it later.

To save a document:

1 Click File, then click Save. The Save As dialog box opens.

Save in

list

File

name

2 Click the arrow button to open the Save in list, then click the folder where

you want to save the file. If you do not see the folder you want, browse through the folders listed below the Save in list.

3 Type a new file name in the File name box.

4 Click Save.

Help and

Support

For more information about saving documents in Windows XP, click Start, then click Help and Support.

Type the keyword saving in the Help and Support Search box , then click the arrow.

www.gateway.com

Working with documents

Opening a document

To view, revise, or print an existing document, first you need to open it. Open the document in the program that it was created in.

To open a document:

1 Start the program. 2 Click File, then click Open. 3 Click the arrow button to open the Look in list, then click the folder you

want to open. If you do not see the folder you want, browse through the folders listed below the Look in list.

Look in

list

4 Double-click the document file name. The document opens.

Help and

Support

For more information about opening documents in Windows XP, click Start, then click Help and Support.

Type the keyword opening files in the Help and Support Search box , then click the arrow.

www.gateway.com

Chapter 4: Windows Basics

Printing a document

To print a document, you must have a printer connected to your notebook or have access to a network printer. For more information about installing or using your printer, see the printer documentation.

To print a document:

1 Make sure that the printer is turned on and loaded with paper.

2 Start the program and open the document.

3 Click File, then click Print. The Print dialog box opens.

4 Set the print options, then click OK. The document prints.

Help and

Support

For more information about printing documents in Windows XP, click Start, then click Help and Support.

Type the keyword printing in the Help and Support

Search box , then click the arrow.

www.gateway.com

Shortcuts

The following table shows a few shortcuts that you can use in Windows and almost all programs that run in Windows. For more information about shortcuts, see your Windows or program documentation.

To... Do this...

Copy a file, folder, text, or graphic Click the item, then press CTRL + C.

Shortcuts

Cut a file, folder, text, or graphic Click the item, then press

Paste a file, folder, text, or graphic Click inside the folder or window where you want to paste

the object, then press

Select multiple items in a list or window Click the first item, press and hold down the

then click each of the remaining items.

Select multiple adjacent items in a list or window

Permanently delete a file or folder Click the file or folder, then press

Rename a file or folder Click the file or folder, press F2, type the new name, then

Close the active window or program Press

Switch to a different file, folder, or running program

Help and

Support

For more information about Windows keyboard shortcuts in Windows XP, click Start, then click Help and Support.

Type the keyword Windows keyboard shortcuts in the Help and Support Search box , then click the arrow.

Click the first item in the list, press and hold down the

SHIFT key, then click the last item in the list.

file or folder is permanently deleted. The file or folder is not stored in the Recycle Bin.

press

ENTER.

ALT + F4.

ALT +TAB.

Press

CTRL + X.

CTRL + V.

CTRL key,

SHIFT + DELETE. The

www.gateway.com

Chapter 4: Windows Basics

www.gateway.com

Using the

Internet

This chapter provides information about the Internet and the World Wide Web. Read this chapter to learn how to:

■ Set up and access an Internet account using

America Online

■

Connect to a Web site using a browser

■ Download files from the Internet

■ Send and receive e-mail using America Online

Chapter 5: Using the Internet

Learning about the Internet

The Internet is a worldwide network of computers linked together to provide information to people everywhere. The two most popular services on the Internet are e-mail and the World Wide Web. You can access this network by connecting your notebook to a telephone, DSL (Digital Subscriber Line), or cable line and signing up with an Internet service provider (ISP).

Cable and DSL modems, a connection known as broadband, use your TV cable or special telephone lines to connect to your ISP and access the Internet. Cable and DSL modems connect to your notebook through an Ethernet jack and provide a faster connection speed than a standard telephone modem.

Important For the location of your modem and Ethernet jacks, see

“Left side” on page 3.

Internet Servers

store information so other computers can access it from the Internet.

Your computer connects to the Internet through an ISP.

ISP Servers

let you connect to the Internet and access your e-mail messages.

www.gateway.com

Setting up an Internet account

If you want to access the Internet you need:

■ A modem – a device that connects your notebook to other computers or

servers using a telephone, DSL, or cable line.

■ An Internet service provider – a company that provides access to the

Internet through an ISP server. When you connect to an ISP, the ISP server lets you access the Internet and your e-mail messages.

■ A Web browser – a program that displays information from the World

Wide Web.

■ An e-mail program – a program that lets you create, send, and receive

e-mail messages over the Internet.

Setting up an Internet account

Before you can view the information on the World Wide Web, you need to set up an Internet account with an Internet service provider (ISP). If you have chosen America Online as an ISP, follow these instructions to set up and connect to your account. To set up a different ISP service or to transfer an existing account to this notebook, contact the ISP directly.

If you set up an account with America Online, an Internet e-mail address is created for you. After completing the setup, you are ready to access the Internet.

To set up an Internet account with America Online:

1 Click Start, All Programs, then click America Online. 2 Follow the on-screen instructions. After setting up your account, you can

connect to the Internet and access your e-mail services.

www.gateway.com

Chapter 5: Using the Internet

Accessing your Internet account

To connect to your America Online Internet account:

1 Click Start, All Programs, then click America Online.

2 Complete the member name and password information, then click

Connect. Your notebook dials the Internet account telephone number. After

connecting, the Wel com e window opens.

If you are using a service other than America Online, check with your ISP for the correct procedure for connecting.

To disconnect from your America Online Internet account:

■ Click X in the top-right corner of the America Online window. Your

notebook disconnects from the Internet.

Important Make sure that your notebook disconnects correctly from

your Internet account. If you do not have an “unlimited hours” ISP account, you may have to pay for the time that you are connected, even if you are not at your notebook.

If you are using a service other than America Online, check with your ISP for the correct procedure for disconnecting.

Help and

Support

For general information about using Internet accounts in Windows XP, click Start, then click Help and Support.

Type the keyword ISP in the Help and Support Search box

, then click the arrow.

www.gateway.com

Using the World Wide Web

The World Wide Web is a multimedia window to the Internet that gives you access to millions of information sources.

Information on the Web comes to you on Web p age s, which are electronic documents that you view using a Web page display program called a browser. You can use any of the commercially available Web browsers, like Microsoft Internet Explorer (which comes installed on your new notebook), Netscape Navigator, or the browser built into America Online.

Web pages can contain text, animations, music, and other multimedia features. A group of related Web pages is called a Web si t e . You can access Web sites to shop, track investments, read the news, download programs, and much more.

You can explore a Web site or visit other Web sites by clicking areas on a Web page called links or hyperlinks. A link may be colored or underlined text, a picture, or an animated image. You can identify a link by moving the mouse pointer over it. If the pointer changes to a hand, the item is a link.

To learn more about using the Web browser features, click

Link

Web

page

Linked Web

page

Help in the menu bar.

www.gateway.com

Chapter 5: Using the Internet

Connecting to a Web site

After you set up an account with an Internet service provider (ISP) such as America Online, you can access the many information sources on the World Wide Web.

To connect to a Web site:

1 Connect to your Internet account. After your notebook connects, a default

opening page or welcome screen opens.

2 To go to a different Web site, type the address (called a URL for “Universal

Resource Locator”) in the browser address bar (for example www.gateway.com), then click

- OR -

On the current Web page, click a link to a Web site.

The Web browser locates the server computer on the Internet, downloads (transfers) data to your notebook, and displays the page on the site that you requested.

GO on the browser address bar.

Help and

Support

Sometimes Web pages display slowly. The speed that a Web page displays on your screen depends on the complexity of the Web page and other Internet conditions. Additionally, the speed of your connection will determine how fast Web pages display.

For more information about connecting to a Web site in Windows XP, click Start, then click Help and Support.

Type the keyword connecting to Web site in the Help and Support Search box , then click the arrow.

www.gateway.com

Using the World Wide Web

Downloading files

Downloading is the process of transferring files from a computer on the Internet to your notebook.

To protect your notebook against viruses, make sure that you scan the files you download. For more information, see “Protecting your notebook from viruses”

on page 218.

To download files or programs from a Web site:

1 Connect to your Internet account. 2 In the address bar, type the address of the Web site that contains the file

or program you want to download, then click bar.

- OR -

Click a link on a Web page to navigate to the Web site containing the file that you want to download.

3 Create or locate the folder where you want to store the file on your

notebook. For more information, see “Working with files and folders” on

page 51.

GO on the browser address

4 Click the link on the Web page for the file that you want to download. 5 Follow the on-screen instructions for saving the file in the folder that you

want. A copy of the file is downloaded to your notebook. The time that it takes to transfer the file to your notebook depends on file size and Internet conditions.

6 Open the folder that you created. 7 Install or view the downloaded file by double-clicking it. If applicable,

follow the instructions provided on the Web site to run or install the program.

Help and

Support

For more information about downloading files in Windows XP, click Start, then click Help and Support.

Type the keyword downloading files in the Help and Support Search box , then click the arrow.

www.gateway.com

Chapter 5: Using the Internet

Using e-mail

E-mail (electronic mail) lets you send messages to anyone who has an Internet connection and e-mail address. E-mail is usually a free service of your Internet account.

The Internet never closes, so you can send e-mail messages at any time. Your e-mail messages arrive at most e-mail addresses in minutes.

An e-mail address consists of a user name, the @ symbol, and the Internet domain name of the Internet service provider (ISP) or company that “hosts” that user. Your e-mail address is assigned when you sign up for an account with an ISP. For example, a person with an account with America Online might have an e-mail address that is similar to this one:

jdoe@aol.com

User name Internet domain name

Sending e-mail

To send e-mail using America Online:

1 Connect to your America Online account.

2 Click Write.

3 Type the e-mail address of the recipient you want to send e-mail to in the

Send To box.

4 Type the subject of your e-mail in the Subject box.

5 Type the e-mail message.

6 When finished, click Send Now. Your e-mail is sent over the Internet to

the e-mail address you specified.

www.gateway.com

Checking your e-mail

To check your e-mail using America Online:

1 Connect to your America Online account. 2 Click Read. 3 Double-click the message you want to read.

For more information about managing and organizing your e-mail messages, see the online help in your e-mail program.

Using e-mail

Help and

Support

For general information about using e-mail in Windows XP, click Start, then click Help and Support.

Type the keyword e-mail in the Help and Support Search box , then click the arrow.

www.gateway.com

Chapter 5: Using the Internet

www.gateway.com

Using Multimedia

This chapter provides information on using the multimedia capabilities of your notebook. Read this chapter to learn how to:

■ Adjust the volume

■ Record and play audio files

■ Use Windows Media Player

■ Use a CD or DVD drive

■ Play CDs

■ Use MUSICMATCH

■ Play DVDs

■ Create CDs and DVDs

■ Use the optional diskette drive or memory card reader

■ Attach a digital camera or digital video camera to your

notebook

Chapter 6: Using Multimedia

Adjusting the volume

Adjusting the volume in Windows XP

You can use the volume controls to adjust the overall volume and the volume of specific sound devices in your notebook.

To adjust the overall volume level using hardware controls:

■ If you are using external speakers, turn the knob on the front of the

speakers.

-OR-

Use the mute and volume control buttons on the keyboard. For more information, see “System key combinations” on page 26.

-OR-

Use the mute and volume control buttons on the audio control panel. For more information, see “Using the audio controls” on page 29.

To adjust the overall volume level from Windows:

1 Click Start, then click Control Panel. The Control Panel window opens. If your

Control Panel is in Category View, click

2 Click/Double-click the Adjust the system volume or Sounds and Audio

Devices

. The Sounds and Audio Devices Properties dialog box opens.

www.gateway.com

Sounds, Speech, and Audio Devices.

Adjusting the volume

3 Click the Volume tab.

4 Drag the Device Volume slider to change the volume or click to select the

Mute check box, then click OK.

Help and

Support

For more information about adjusting the volume in Windows XP, click Start, then click Help and Support.

Type the keyword adjusting volume in the Help and Support Search box , then click the arrow.

To adjust specific volume levels:

1 Click Start, then click Control Panel. The Control Panel window opens. If your

Control Panel is in Category View, click

Sounds, Speech, and Audio Devices.

2 Click/Double-click the Adjust the system volume or Sounds and Audio

Devices

. The Sounds and Audio Devices Properties dialog box opens.

www.gateway.com

Chapter 6: Using Multimedia

3 Click the Volume tab.

4 Click Advanced in the Device volume area.

If the device you want to adjust does not appear in the window, click

Options, Properties, the check box next to the audio device you want to

adjust, then click

OK.

5 Drag the volume level and balance sliders for the device you want to adjust.

For more information about the volume controls, click

Help in the window.

6 Click X in the top-right corner of the window to close it.

www.gateway.com

Adjusting the volume

Adjusting the volume in Windows 2000

You can use the volume controls to adjust the overall volume and the volume of specific sound devices in your notebook.

To adjust overall volume level using hardware controls:

■ If you are using external speakers, turn the knob on the front of the

speakers.

-OR-

Use the mute and volume control buttons on the keyboard. For more information, see “System key combinations” on page 26.

-OR-

Use the mute and volume control buttons on the audio control panel. For more information, see “Using the audio controls” on page 29.

To adjust overall volume level from Windows:

■ Click the speaker icon on the taskbar, then drag the slider to change

the volume or click to select the

www.gateway.com

Mute check box.

Chapter 6: Using Multimedia

To adjust specific volume levels:

1 Double-click the speaker icon on the taskbar. The Vol um e C on tr ol

window opens.

If the device you want to adjust does not appear in the Vol u me Co nt r ol window, click

OK.

click

Options, Properties, the audio device you want to adjust, then

2 Drag the volume level and balance sliders for the device you want to adjust.

For more information about the volume controls, click Control window.

Help in the Volu me

3 Click X in the top-right corner of the window to close it.

www.gateway.com

Recording and playing audio

Use the following instructions to make an audio recording by speaking into a microphone.

To make an audio recording:

1 Plug a microphone into the Microphone jack on your notebook. For the

location of the Microphone jack, see “Left side” on page 3.

2 Click Start, All Programs, Accessories, Entertainment, then click Sound

Recorder

. The Sound Recorder opens.

Rewind

Fast Forward

Play

Record

Stop

3 Click (record), then speak into the microphone. 4 When you finish recording, click (stop). 5 Click File, then click Save As. The Save As dialog box opens. 6 Name the recording, specify the location where you want to save the

recording, then click

Save. The recording is saved.

www.gateway.com

Chapter 6: Using Multimedia

To play an audio recording in Sound Recorder:

1 Open the Sound Recorder.

2 Click File, then click Open. The Open dialog box opens.

3 Click the file you want to play, then click Open.

4 Play the file by clicking (play), then stop playing the file by

clicking (stop).

Help and

Support

For more information about making or playing an audio recording in Windows XP, click Start, then click Help and Support.

Type the keyword recording audio or playing audio in the Help and Support Search box , then click the arrow.

www.gateway.com

Playing audio and video files with the Windows Media Player

The Windows Media Player can play several types of audio and video files, including WAV, MIDI, MP3, AU, AVI, and MPEG formats. For more information about the using the Windows Media Player, click

To play a file using the Windows Media Player:

1 In Windows XP, click Start, All Programs, then click Windows Media Player.

The Windows Media Player opens.

- OR -

Help.

In Windows 2000, click

Windows Media Player. The Windows Media Player opens.

click

Play

Stop

Start, Programs, Accessories, Entertainment, then

Video file information

Video screen

www.gateway.com

Chapter 6: Using Multimedia

2 Click File, then click Open. The Open dialog box opens.

Important If the menu bar does not appear, click the show menu

3 Click the file you want to play, then click Open.

4 Play the file by clicking (play), then stop playing the file by

clicking (stop).

bar button.

Help and

Support

For more information about playing audio and video using the Windows Media Player in Windows XP, click Start, then click Help and Support.

Type the keyword Media Player in the Help and Support

Search box , then click the arrow.

www.gateway.com

Using the CD or DVD drive

You can use your notebook to enjoy a wide variety of multimedia features.

Identifying drive types

Your Gateway notebook contains one of the following drive types. Look on the front of the drive for one of the following logos:

CD drive

DVD drive

Combination DVD/CD-RW drive

Combination DVD-RW/CD-RW drive

ROM/R/RW

Use a CD drive for installing programs, playing audio CDs, and accessing data.

You cannot use this drive to create CDs or DVDs or play DVDs.

Use a DVD drive for installing programs, playing audio CDs, playing DVDs, and accessing data.

You cannot use this drive to create CDs or DVDs.

Use a combination DVD/CD-RW drive for installing programs, playing audio CDs, playing DVDs, accessing data, and recording music and data to CD-R or CD-RW discs.

You cannot use this drive to create DVDs.

For more information, see “Creating CDs

and DVDs using Nero Express” on page 115.

Use a combination DVD-RW/CD-RW drive for installing programs, playing audio CDs, playing DVDs, accessing data, recording music and data to CD-R or CD-RW discs, and recording video and data to DVD-RAM, DVD-R, or DVD-RW discs. For more information, see

“Creating CDs and DVDs using Nero Express” on page 115.

www.gateway.com

Chapter 6: Using Multimedia

Inserting a CD or DVD

Important Some music CDs have copy protection software. You may

not be able to play these CDs on your notebook.

To insert a CD or DVD:

1 Press the eject button on the CD or DVD drive. After the disc tray opens

slightly, pull the tray completely open.

2 Place the disc in the tray with the label facing up, then press down carefully

on the disc until it snaps into place

Important When you place a single-sided disc in the tray, make sure

3 Push the tray in until it is closed.

that the label side is facing up. If the disc has two playable sides, place the disc so the name of the side you want to play is facing up.

www.gateway.com

Listening to CDs

You can use the CD or DVD drive on your notebook to listen to music CDs.

Important Some music CDs have copy protection software. You may

not be able to play these CDs on your notebook.

Listening to CDs in Windows XP

Use the Windows Media Player to listen to CDs in Windows XP. For more information about using the Windows Media Player, click use MUSICMATCH to listen to CDs in Windows XP. For more information, see

“Using MUSICMATCH” on page 92.

You can use the audio buttons on the front of your notebook to control how you play your CDs. For more information, see “Using the audio controls” on

page 29.

Help. You can also

Listening to CDs

To play a CD:

1 Insert a CD into the CD or DVD drive. 2 If a dialog box opens with a list of CD players, click Windows Media Player.

The Windows Media Player opens.

- OR -

If a dialog box does not open with a list of CD players, click

Programs

opens.

, then click Windows Media Player. The Windows Media Player

www.gateway.com

Start, All

Chapter 6: Using Multimedia

3 When the media player opens, click (play).

Play

Stop

Volume

Mute

If you do not hear sound or you want to change the volume, see “Adjusting

the volume in Windows XP” on page 78.

Help and

Support

For more information about playing CDs in Windows XP, click Start, then click Help and Support.

Type the keyword playing CDs in the Help and Support

Search box , then click the arrow.

www.gateway.com

Gateway m350 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual