Gateway M350 User Manual

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Gateway M350 Notebook

user'sguide

Customizing

Troubleshooting

1 Checking Out Your Gateway M350. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Left side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Keyboard area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Identifying your model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Gateway model number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Gateway serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Internal wireless label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Finding your specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Connecting the AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Starting your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Waking up your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Turning off your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Restarting (rebooting) your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Key types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

System key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Multi-function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Using the audio controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Using the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Connecting the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Connecting to a wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Broadband Internet connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Installing a printer, scanner, or other peripheral device . . . . . . . . . . . . . . . . . . . . . 37

3Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

HelpSpot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

HelpSpot videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Do More With Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Using eSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

4 Windows Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

About the Windows environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Using the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Using the Start menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Adding icons to the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Identifying window items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Working with files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Viewing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Creating folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Copying and moving files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Deleting files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Browsing for files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Searching for files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Using the Windows Search utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Working with documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Creating a new document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Saving a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Opening a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Printing a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

5 Using the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Learning about the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Setting up an Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Accessing your Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Using the World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Connecting to a Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Downloading files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Using e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Sending e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Checking your e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

6 Using Multimedia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Adjusting the volume in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Adjusting the volume in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Recording and playing audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Playing audio and video files with the Windows Media Player . . . . . . . . . . . . . . . . 89

Using the CD or DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Identifying drive types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Inserting a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Listening to CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Listening to CDs in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Listening to CDs in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Using MusicMatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Playing CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Creating MP3 music files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Editing track information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Building a music library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Changing the music library display settings . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Listening to Internet radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Using advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Playing a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Creating CDs and DVDs using Roxio Easy CD Creator . . . . . . . . . . . . . . . . . . . 106

Creating data CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Creating video DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Creating music CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Copying CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Creating CDs and DVDs using Nero Express . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Creating a data CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Copying a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Copying music tracks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Creating a music CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Using the optional diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Using the optional memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Memory card types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Using a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Connecting a digital camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Connecting a digital video camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

7 Sending and Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Installing and configuring Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Installing Fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Configuring Fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Configuring Fax in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Sending a simple fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Setting up your cover page template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Faxing from programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Faxing a scanned document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

iii

Receiving and viewing a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Canceling a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Automatically retry sending a fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . .154

Automatically cancelling a fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . .155

8 Managing Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157

Monitoring the battery charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

Recharging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

Recalibrating the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160

Changing batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161

Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161

Extending battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

Conserving battery power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

Using alternate power sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

Changing power modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164

Changing power settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165

Changing the power scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165

Changing alarm options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

Changing advanced settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

Activating and using Hibernate mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169

Changing SpeedStep settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171

9 Travel Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173

Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174

Radio frequency wireless connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174

Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176

Additional tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177

10 Customizing Your Notebook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179

Adjusting the screen and desktop settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180

Adjusting the color depth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180

Adjusting the screen resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182

Changing the colors on your Windows desktop . . . . . . . . . . . . . . . . . . . . . . .183

Changing the desktop background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186

Selecting a screen saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189

Changing the touchpad settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191

Adding and modifying user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193

11 Networking Your Notebook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195

Benefits of networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196

Sharing a single Internet connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Sharing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Sharing peripheral devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Streaming audio and video files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Playing multi-player games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Selecting a network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Using a wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Ethernet, Fast Ethernet, or Gigabit Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . 199

Example wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Equipment you need for a wired Ethernet network . . . . . . . . . . . . . . . . . . . . 201

Using a wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Wireless Ethernet speed and frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Example access point wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . 204

Equipment you need fo r an access point wireles s Ethernet network . . . . . . 20 5

Example peer-to-peer wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . 206

Equipment you need fo r a peer-to-peer wireless Ethernet network . . . . . . . 20 7

For more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Using your notebook on a network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Installing and configu ring your notebook fo r Ethernet networking . . . . . . . . . 208

Turning your wireless Ethernet emitter on or off . . . . . . . . . . . . . . . . . . . . . . 208

12 Moving From Your Old Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Using the Windows XP Files and Settings Transfer Wizard . . . . . . . . . . . . . . . . 212

Transferring files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Finding your files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Transferring Internet settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Setting up your ISP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Transferring your e-mail and address book . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Transferring your Internet shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Installing your old printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Installing a USB printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Installing a parallel port printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Installing your old programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

13 Maintaining Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Caring for your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Protecting your notebook from viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Managing hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Checking hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Using Disk Cleanup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Checking the hard drive for errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Defragmenting the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229

Backing up files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231

Using the Scheduled Task Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231

Cleaning your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233

Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233

Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233

Cleaning the computer screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234

Cleaning the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234

14 Restoring Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237

Using the Restoration CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238

Reinstalling device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239

Updating device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241

Reinstalling programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242

Reinstalling Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244

15 Upgrading Your Notebook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247

Adding and removing a PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248

Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250

Adding or replacing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251

Adding or replacing memory in the memory bay . . . . . . . . . . . . . . . . . . . . . .252

Replacing memory under the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255

Replacing the hard drive kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263

16 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269

Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270

First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271

Software support tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272

CD or DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272

Cleaning CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .274

Device installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .274

Diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .276

File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277

Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278

Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .279

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281

Memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281

Modem (dial-up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281

Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .286

Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292

Before calling Gateway Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . 292

Telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

Tutoring and training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

Self-help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

Tutoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

A Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . . . . . . . . 297

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311

vii

viii

Checking Out

Your

Gateway M 350

This chapter introduces you to the basic features of your notebook. Read this chapter to learn:

■ How to identify the features of your Gateway

notebook

■ How to locate your notebook’s model and serial

number

■ How to locate the Microsoft Certificate of Authenticity

■ How to locate the specifications for your notebook

■ What accessories are ava ilable for your notebook

Tips & Tricks Y ou can do wnload an electronic copy of thi s

guide from

support.gateway.com/support/manlib/

Chapter 1: Checking Out Yo ur Gateway M350

Front

Speaker

Audio controls

LCD panel release la tch

Power indicator

Speaker

Battery charge indicator

Component Icon Description

Speakers Provide audio output when headphones or amplified

speakers are not plugged in.

Audio controls The volume buttons control the volume level of the

built-in speakers and headphones plugged into the headphone jack. The play/pause, back, next, and stop buttons may c ontrol mul timedia pr ograms such as Windows Media Player, Windows CD Player, MusicMatch, and the DVD Player. For more information,

see “Using the audio controls” on page31. LCD panel release latch Open the LCD panel by pressing the release latch. Battery charge indicator The LED shows the battery activity and status.

■

LED green - battery is fully charged.

■

LED orange - battery is charging.

■

LED blinking red - battery charge is very low.

■

LED solid red - battery is malfunctioning.

This LED only lights up when your notebook is connected

to AC power or the battery charge is very low. Power indi cator The LED sho ws your note book’s powe r status.

■

LED on - notebook is on.

■

LED blinking - notebook is in Standby mode.

■

LED off - notebook is off.

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Left side

Modem jack

Ethernet jack

Headphone jack

Microphon e jack

Diskette drive or memory card reader

CD, DVD, DVD/CD-RW, or DVD-RW/CD-RW drive

Component Icon Description

Modem jack Plug a modem cable i nto this jac k. For more inform ation,

see “Connecting the modem” on page 35.

Ethernet jack Plug a 10/100 Ethernet network cable into this jack. For

more information, see “Connecting to a wired Ethernet

network” on page 36 and “Networking Your Notebook” on page 195.

Microphone jack Plug a microphone into this jack.

Headphone jack Plug amplified speakers or headphones into this jack.

The built-in speakers are turned off when speakers or headphones are plugged into this jack.

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Chapter 1: Checking Out Yo ur Gateway M350

Component Icon Description

Diskette drive or memory card reader

CD, DVD, DVD/CD-RW , or DVD-RW/CD-RW drive

Insert a standard 3.5-inch diskette into the optional

diskette drive. For more information, see “Using the

optional diskette drive” on page 136.

Insert a memory c ard from a digital camera, MP3 player,

PDA, or cellular tele phone into the op tional memory card

reader. For more information, see “Using the optional

memory card reader” on page 137.

Important: Your notebook comes with either a built-in

diskette drive or a built-in memory card reader. If your

notebook has a built-in memory card reader and you

need to use a diskette drive, Gateway recommends

purchasing a USB diskette driv e. T o order a USB diskette

drive, vis it the Acce ssory Stor e at

accessories.gateway.com

Insert CDs or DVDs into this drive. Fo r more informatio n,

see “Using the CD or DVD drive” on page 91.

This drive may be a CD, DVD, combination DVD/CD-RW,

or DVD-RW/CD-R W drive. T o determ ine the type of drive

in the noteb ook, exam ine the dr ive tray’s pl astic cove r

and compare the logo to th ose l isted in “Identifying drive

types” on page 91.

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Right side

IEEE 1394 port

Component Icon Description

IEEE 1394 port Plug an IEEE 1394 (also known as Firewire® or i.Link®)

device (such as a digital camcorder) into this 4-pin IEEE 1394 port. For more information, see “Connecting

a digital video camera” on page 141.

PC Card slot Insert one Type II PC Card into this slot. For more

information, see “Adding and removing a PC Card” on

page 248.

USB ports Plug USB (Universal Serial Bus) devices (such as a

diskette drive, flash drive, Iomega™ Zi p™ drive, printer, scanner, camera, keyboard, or mouse) into these ports.

PC Card slot

USB ports

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Chapter 1: Checking Out Yo ur Gateway M350

Back

Power connector

Parallel port

Monitor port

Ventilation fan

Kensington lock slot

Component Icon Description

Power connector Plug the AC adapter cable into this connector. Parallel port Plug a parallel device (such as a printer) into this port.

Monitor port Plug an analog VGA monitor into this port.

Ventilation fan Helps cool internal components. Do not block or insert

objects into these slo ts. Kensington™ lock slot Secure your notebook to an object by connecting a

Kensington cable lock to this slot.

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Bottom

Reset hole

Hard drive

bay

Battery

latch

Ventilation fan

Memory bay cover

Battery bay

Component Icon Description

Ventilation fan Helps cool internal components. Do not block or insert

objects into these slo ts.

Memory bay cover Open this cover to install a memory module. For more

information, see “Adding or replacing memory in the

memory bay” on page 252.

Reset hole Insert a straightene d paper clip into this ho le to manually

restart th e notebook .

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Chapter 1: Checking Out Yo ur Gateway M350

Component Icon Description

Hard drive bay The hard drive is located in this bay. For more

information, see “Replacing the hard drive kit” on

page 263.

Battery latch Slide to release the battery.

Battery bay Insert the battery into this bay . For more information, see

“Changing batteries” on page 161.

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Keyboard area

For information on using your keyboard, see “Using the keyboard” on page 26.

Multi-function buttons

Status

indicators

Power button

Keyboard

Keyboard area

Touchpad

Component Icon Description

Multi-function buttons Press these buttons to open progra ms assigned to them.

These buttons are set to open your default e-mail program, your default W eb browser , onl ine help, and the My Computer window. For more information, see

“Multi-function buttons” on page 30.

Status indicators Inform you when a drive is in use or when a button has

been pressed that affec ts how t he keyboard is used. For more information, see “Status indicators” on page 24.

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Chapter 1: Checking Out Yo ur Gateway M350

Component Icon Description

Power button Press to turn the power on or of f. You can also configure

the power button for Standby/Resume mode. For more

information on configuring the power button mode, see

“Changing power settings” on page 165.

Keyboard Provides all the fe atures of a full-siz ed 86-key k eyboard.

For more information, see “Using the keyboard” on

page 26.

Touchpad Provides all the functionality of a mouse. For more

information, see “Using the EZ Pad touchpad” on

page 32.

www.gateway.com

Identifying your mo del

Identifying your model

Important The labels shown in this section are for informational

purposes only . Label information varie s by model, featur es ordered, and location.

Gateway model number

The label on the bottom of your notebook conta ins informa tion that identifies your notebook model and its features. Gateway T echnical Support will need this information if you call for assistance.

Gateway

model

number

FOR USE WITH FSP150-1ADE11 or ADP-150CB B POUR UTILSER AVEC MODEL FSP150-1ADE11 ADP-150CB B INPUT:19V 7.9A

MODEL No.:

This class B digital apparatus meets all requirements of the Canadian interference-

Cet appareil numerique de la classe B respecte toutes les exigences du Reglement sur le

Canada.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference. and (2) this device must accept any interference received,

including interference that may cause undesired operation.

Apparatus Claims of U.S. Patent Nos. 4,631,603; 4,577,216; 4,819,098 and 4,907,093 licensed for limited

uses only.

P/N.:

M350WVN

CONFORMS TO ANSI/UL STD.60950 CERTIFIED TO CAN/CSA STD C22.2 NO.60950

Fitted with internal AMBIT Microsystems Corp. modem model number T60M283.00

Complies with 47 CFR part 68 REN:0.6B 6CT TAI-36146-M5-E

Complies with Industry Canada CS03 IC: 2878 11538 A

MEX SCT TTDAMT603-128

---

300961 5

Causing Equipment Regulations.

Materiel brouilieur du

Fitted with Gemtek model xxxxxxx

802.11g WLAN card FCC ID: xxxxxxxxxx IC: xxxxxxxxx SCT: xxxxxxxx

viewing

TH10 C M

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Chapter 1: Checking Out Yo ur Gateway M350

Gateway serial number

You can locate the Gateway serial number:

■ Printed on a white sticker on the bottom or back of your notebook.

■ Printed on the customer invoice that came with your notebook. The

invoice also contains your customer ID number.

■ Displayed in HelpSpot in Windows XP. Click Start, Help and Support, then

View product serial number.

click

Internal wireless label

A label similar to the following indicates your notebook contains a wireless communications device. The label is located on the bottom of your notebook.

Microsoft Certificate of Authenticity

The Microsoft Certificate of Authenticity label found on the bottom of your notebook includes the product key code for your operating system.

www.gateway.com

Finding your sp ecifications

Finding your specifications

For more information about your notebook, such as memory size, memory type , and hard drive size, go to the Windows XP or visit Gateway’s eSupport page at support.gateway.com eSupport page also has links to additional Gateway documentation and detailed specifications.

See your PC’s configuration link in HelpSpot in

. The

In Windows XP, view your notebook’s serial number by clicking

Support

clicking

, then clicking View system serial number. Check your specifications by

Start, Help and Support, then clicking See your PC’s configuration.

Start, Help and

www.gateway.com

Chapter 1: Checking Out Yo ur Gateway M350

You can also find out more about your notebook at the Gateway eSupport site. Visit support.gateway.com

page 47.

. For more information, see “Using eSupport” on

www.gateway.com

Accessories

Gateway offers accessories that can help you make the most of using your notebook. To order accessories, visit the Accessory Store at

accessories.gateway.com

Batteries

If you run your notebook on battery power for extended periods, you may want to buy an additional battery so you can swap batteries when necessary. Se e

“Changing batteries” on page 161 for more information.

Carrying cases

Gateway has large-capacity carrying cases if you need additional space for accessories or supplies.

Peripheral devices

Y ou c an attach devices ( such as a keyboard, mous e, printer , or monitor) to your notebook.

Memory

Large programs, such as multimedia games or graphics programs, use a lot of memory . If your programs a re running more slo wly than you think they sho uld, try adding more memory. See “Adding or re placing memory in the me mory

bay” on page 252 and “Replacing memory under the keyboard” on page 255

for more information.

Accessories

Printers

Y ou ca n attach almost an y type of printer to your notebook. The mo st common types are inkjet and laser printers, which print in color or black and white. See

“Installing a printer, scanner, or other peripheral device” on page 37 for more

information about attaching a printer to your notebook. Inkjet printers and cartridges are relatively inexpensive, but they are slower than

laser printers. Using an inkjet color printer, you can print pictures, banners, and greeting cards, as well as documents.

Laser printers and cartridges are more expensive, but they print much faster than inkjet printers. Laser printers are better than inkjet printers when you are printing large documents.

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Chapter 1: Checking Out Yo ur Gateway M350

www.gateway.com

Getting Started

This chapter provides basic information about your Gateway notebook. Read this chapter to find out how to:

■ Connect the AC adapter

■ Start and turn off your notebook

■ Identify the status indicators

■ Use the keyboard

■ Use the EZ Pad touchpad

■ Connect the modem

■ Connect to an Ethernet network

■ Install peripheral devices

Chapter 2: Getting Started

Connecting the AC adapter

You can run your notebook using an AC adapter or your notebook’s battery. The battery was shipped to you partially charged. You should use the AC adapter right away to fully charge the battery . Allow 24 hours for the battery to fully charge.

Important If the battery is not fully charged before you use your

notebook on battery power for the first time, the batt ery life may be much shorter than you expect. If the battery life seems short even after being charged for 24 hours, the battery may need to be recalibrat ed. For m ore information , see “Recalibrating the battery” on page 160.

To connect the AC adapter:

1 Connect the power cord to the AC adapter.

Warning Make sure that you use the AC adapter that came with

your notebook or one of the same type purchased from Gateway.

Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your notebook may be damaged.

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Connecting the AC a dapter

2 Connect the AC adapter to your notebook’s power connector.

3 Plug the power cord into a wall outlet.

The battery charge indicator turns on (see “Front” on page 2 for the location of the battery charge indicator). If the battery charge indicator does not turn on, unplug the adapter from your notebook, then plug it back in.

4 When you finish using your notebook for the first time, turn your

notebook off and leave your notebook connected to AC power for at least 24 hours.

5 If the battery charge indicator does not show a full charge a fter 24 hours,

contact Gateway Technical Support at

support.gateway.com/support/ask_gateway.asp

Warning Do not attempt to disassemble the AC adapter. The

AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages tha t can cause serious i njury or de ath. Con tact Gatew ay about returning defective AC adapters.

www.gateway.com

Chapter 2: Getting Started

Protecting from power source problems

During a power surge, the voltage level of electricity coming into your notebook can increase to far above normal levels and cause data loss or system damage. Protect your notebook and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from reaching your notebook.

Warning High voltages can enter your notebook through both the

power cord and the modem connection. Protect your notebook by using a surge protector. If you have a telephone modem, use a surge protector that has a modem jack. If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem.

Warning Y our AC adapter may hav e a built-in ventilation fan. Do not

block or inser t o bjec ts i nto thes e ho les or the slot s a t th e opposite end of the AC adapter.

Ventilation

fan

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Starting your notebook

To start your notebook:

1 Press the latch on the front of your notebook, then lift the LCD panel. 2 Press the power button located above the keyboard.

Power button

Starting your notebook

The power button is preset to On/Off mode. However, you can also set it to function in Standby/Resume mode. For instructions on changing the power button mode, see “Changing power settings” on page 165.

3 If you are starting your notebook for the first time, follow the on-screen

instructions to set up your notebook.

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Chapter 2: Getting Started

W aking up your notebook

When you do not use your notebook for several minutes, or if you close the LCD panel without turning your notebook off, it may enter a power-saving mode called Standby. While in Standby, the power indicator flashes.

If your notebook is in Standby mode, pressing the power button to “wake” it up. For more information on changing power-saving settings, see “Changing

power settings ” on page 16 5.

T urning off your notebook

To turn off your notebook in Windows XP:

1 Click Start, then click Turn Off Computer. The Turn Off Computer dialog box

opens.

2 Click Tu rn O f f . Windows shuts down and turns off your not ebook.

To turn off your notebook in Windows 2000:

1 Click Start, then click Shut Down. The Shut Down Wind ows dialog box opens. 2 Click the arrow button to open the What do you want your computer to do

list, then click

Shut down.

3 Click OK. Windows shuts down and turns off your notebook.

Important If for some reason you cannot use the Turn Off Computer

or Shut Down Windows op tio n i n Win dows to tu rn o ff your notebook , press an d hold the p ower butt on for abo ut five seconds, then release it.

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Restarting (rebooting) y our notebook

Restarting (rebooting) your notebook

If your notebook does not respond to keyboard or touchpad input, you may have to close programs that are not responding. If clo sing unresponsive programs does not restore your notebook to normal operation, you may have to restart (reboot) your notebook.

To close unresponsive programs and restart your notebook:

1 Press CTRL+ALT+DEL. A window opens that lets you close a program that

is not responding.

2 Click the program that is not responding. 3 Click End Task. 4 If your notebook does not respond, turn it off, wait ten seconds and turn

it on again.

Important If your notebook does not turn off immediately, complete

the following steps until your notebook turns off: 1 Press and hold the po wer button for a bout five seconds,

then release it.

2 Insert a straightened paper clip into the reset hole on

the bottom of your notebook.

3 Unplug the power cord and re move the batt ery for more

than 10 seconds.

As a part of the regular startup process, a program to check the disk status runs automatically. When the checks are finished, Windows starts.

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Chapter 2: Getting Started

Status indicators

Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used.

Diskette drive

Disc drive

Hard drive

Indicator Icon Description

Hard drive The har d drive i s in use.

Caps lock

Pad lock

Scroll lock

Disc drive The CD or DVD drive is in use.

Diskette drive The diskette drive or the memory card reader is in use.

Caps Lock Caps Lock is turned on.

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Status indicators

Indicator Icon Description

Pad Lock Numeric keypad is turned on. For more information, see “System

key combinat ions” on p age 28.

Scroll Lock Scroll Lock is turned on. For more information, see “System key

combinations” on page28.

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Chapter 2: Getting Started

Using the keyboard

Y our notebook features a f ull-size keyboard that functions t he same as a desktop computer keyboard. Many of the keys have been as signed alternate functions, including shortcut keys for Windows, function keys for specific system operations, and the Pad Lock keys for the n umeric keypad.

You can attach an external keyboard to your notebook using a USB port. You do not need to shut down your notebook to connect a USB keyboard.

Function ke ys/System key s Navigation ke ys/Volume keys

FN key Windows

key

Numeric keypad

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Application key

Arrow keys/LCD brightness keys

Using the keyboard

Key types

The keyboard has several different types of keys. Some keys per form specific actions when pressed alone and other actions when pressed in combination with another key.

Key type Icon Description

Function key s Press these keys labeled F1 to F12 to perform actions in

programs. For example, pressing Each program uses diff erent function keys for di fferent purposes .

See the program documentation to find out more about the function key actions.

F1 may open help.

System keys Press these co lored keys i n combinati on with th e

perform specific act ions. For m ore informati on, see “Syste m key

combinations” on page28.

Navigation keys Press these keys to move the cursor to the beginning of a line,

to the end of a line, up the p age, down the page , to the beginning of a document, or to the end of a document.

Volume keys Press these colored key s in combin ation with t he

increase or decrease the volume or to turn off all sound.

FN key to

FN key Press th e FN key in combination with a colore d system key (su ch

STATUS, STANDBY, or PAUSE) t o perform a specifi c action.

Windows key Press this key to open the Windows Start menu. This ke y can

also be used in combination with other keys to open utilities like

F (Search utility), R (Run utility), and E (Explorer utility).

Numeric keypad Use these keys to type numbers when the numeric keypad is

turned on. Press

Application key Press this key for quick access to shortcut menus and help

assistants in Windows.

Arrow keys P ress these keys to move the cursor up, down , right, o r left. LCD bright ness

keys

Press these colored k eys in combin ation wit h the control the screen brightness.

FN+PAD LOCK to turn on the numeric keypad.

FN key to

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Chapter 2: Getting Started

System key combinations

When you press the FN key and a s ystem key at the same time, your notebook performs the action identified by the colore d text or icon on the key.

Press and hold F

N, then

press this system key...

To...

Display the power status box in the upper-left corner of your display . The box show s the battery charge l evel, the BIOS version, and whether the AC adapter is being used. Press the key combination again to close this box.

Toggle your notebook’s display between the LCD, an external monitor, or both displays at the same time. A monitor must be plugged into the monitor port on your notebook.

Enter Standby mode. Press the power button to leave Standby mode. For more information, see “Changing power modes” on

page 164.

Turn on PadLock so you can us e the nu meric keypa d. Press this key combination again to turn off Pad Lock. The Pad Lock status indicator appears when this function is turned on.

Pause the text scrolling in a DOS screen. Press this key combination again to continue scrolling. The Scroll Lock status indicator appears when this function is turned on. (This function is only available in some programs.)

Pause execution of a D OS program. (This function is on ly available in some prog rams.)

Stop the currently running DOS program. (This function is only available in some programs.)

Increase the brightness of the display.

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Using the keyboard

Press and hold FN, then press this system key...

Home

PgUp

PgDn

To...

Decrease the brightness of the display.

Mute the sound. Press the key combination again to restore the sound. For more information, see “Adjusting the volume” on

page 82.

Increase volume. For more information, see “Adjusting the

volume” on page82.

Decrease volume. For more information, see “Adjusting the

volume” on page82.

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Chapter 2: Getting Started

Multi-function buttons

Press the multi-function buttons to open the programs associated with them.

E-mail

Internet

Help

My Computer

Button Icon Press to...

E-mail Open your default e-mail program.

Internet Open your default Web browser.

Help Open online help.

My Computer Open the My Computer window.

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Using the audio controls

The audio controls are located on the front of your notebook.

Stop

Play/ Pause

Back

Volume

Using the audio contro ls

Component Icon Description

Back Skip back one song or track.

Play/Pause Start or pause playing.

Stop Stop playing.

Next Skip ahead one song or track.

Volume down Press to decrease the volume.

Volume up Press to increase the volume.

Mute Press the volume down and volume up buttons to mute the sound.

Press the button combination again to restore the sound.

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Chapter 2: Getting Started

Important The volume buttons con trol the volume level of the buil t-in

speakers and headphones plugged into the headphone jack. The play/pause, back, next, and stop buttons may control multimedia programs such as Windows Media Player, Windows CD Player, MusicMatch, and the InterVideo DVD Player.

Using the EZ Pad touchpad

The EZ Pad™ consists of a touchpad, two buttons, and a rocker switch.

Touchpad

Left touchpad button

Rocker switch

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Right touchpad button

Using the EZ Pad touch pad

When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the sam e directi on.

You can use the EZ-Pad left and right buttons below the touchpad to select objects.

You can assign a function to the rocker switch between the touchpad buttons. This function can be to scroll up or down, maximize or minimize the active window, or open and close the Start menu. For more information about programming the rocker switch, see “Changing the touchpad settings” on

page 191.

Using the touchpad

To... Do this...

Move the pointer on the scre en.

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Move your finger around on the touchpad. If you r un out of s pace and need to move the pointer farther , lift your finger , move it to the middle of the touchpad, then continue movi ng your fi nger.

Chapter 2: Getting Started

To... Do this...

Select an object on the scre en.

Start a program or open a file or folder.

Access a shor tcut menu or find more information about an object on the scre en.

Position the pointe r over the object. Quickly press and release the left button once. This action is called clicking.

Position the pointe r over the object. Press the left button twice in rapid succession. This actio n is called double-clicking.

Position the pointe r over the object. Quickly press and release the righ t button once. This action is called right-clicking.

Move an object on the scre en.

Position the pointe r over the object. Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriat e part of the scree n. Release the button to drop the object where you want it.

For instructions on how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other touchpad settings, see

“Changing the touchpad settings” on page 191.

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Connecting the modem

Your notebook has a built-in 56K modem that you can use to connect to a standard telephone line.

Important To reduce the risk of fire, use only No. 26 AWG or larger

telecommunications line cord.

To connect the modem:

1 Insert one end of the modem cable into the modem jack on the left

side of your notebook.

2 Insert the oth er end of the modem cable into a telephone wa ll jack. The

modem will not work with digital or PBX telephone lines.

3 Start your notebook, then start your communications program.

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Chapter 2: Getting Started

Connecting to a wired Ethernet network

Your notebook has a network jack that you can use to connect to a 10/100 wired Ethernet network.

Important Your notebook may be equipped with built-in wireless

Ethernet or you may have a wireless Ethernet PC Card. For information about connecting to a wired or wireless Ethernet network, se e “Networking Your Notebook” on

page 195. For information about installing a wireless

Ethernet PC Card, see “Adding and removing a PC Card”

on page 248.

To connect to a wired Ethernet network:

1 Insert one end of the network c able into the network jac k on the left

side of your notebook.

2 Insert the other end of the network cable into a network jack. Ask your

network administrator to help you select the correct network jack.

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Installing a printer, scanner, or other peri pheral device

Broadband Internet connections

Y ou can use your notebook’ s Ethernet jack for more than just netwo rking. Many broadband Internet connections, such as cable modems and DSL modems, connect to your notebook’s Ethernet jack. For more information, see “Using

the Internet” on page 71 and “Networking Your Notebook” on page 195.

Installing a printer , scanner , or other peripheral device

Important Before you install a printer, scanner, or other peripheral

device, see the device documentation and installation instructions.

Your notebook has one or more of the following ports: IEEE 1394 (also known as Firewire ports to connect peripheral devices such as printers, scanners, and digital cameras to your notebook. For more information about port locations, see

“Checking Out Your Gateway M350” on page 1.

IEEE 1394 and USB ports support plug-and-play and hot-swapping, which means that your notebook will usually recognize such a device whenever you plug it into the appropriate port. When you use an IEEE 1394 or USB device for the first time, your notebook will prompt you to install any software the device needs. After doing this, you can disconnect and reconnect the device at any time.

Parallel port devices are not plug-and-play. See the device documentation for detailed informa tion an d installa tion ins tructio ns.

or i.Link®), Universal Serial Bus (USB), and parallel. You use these

Help and

Support

For more information about in stalling perip heral devices in Windows XP, click Start, then click Help and Support.

Type the keyword installing devices in the HelpSp ot Search box , then click the arrow.

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Chapter 2: Getting Started

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Getting Help

This chapter tells you about additional information resources available to help you use your notebook. Read this chapter to learn how to access:

■ HelpSpot™

■ Do More With Gateway

■ Online help

■ Gateway Web site

Chapter 3: Getting Help

HelpSpot

Your notebook may include HelpSpot, an easily accessible collection of help information, troubleshooters, instructional videos, and automated support. Use HelpSpot to answer questions about Windows an d to help you quickly discover and use the many features of your Gateway notebook. HelpSpot also has an area called Who to contact for help that helps you find the right resource at Gateway to answer your questions or help solve your problems.

To start HelpSpot in Windows XP:

■ Click Start, then click Help and Support. HelpSpot opens.

If this is the first time you have started HelpSpot, you may experience a brief wait while HelpSpot builds the help database, then HelpSpot displays an introductory video.

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You can find help information by clicking a link, performing a search, or browsing the index. To learn about using your Gateway notebook, your touchpad, and other tasks, click the

Using your Gateway computer link on the

HelpSpot main page.

HelpSpot

www.gateway.com

Chapter 3: Getting Help

Searching for a topic

T o search for a topic in HelpSpot, type a word or phrase (keyword) in the Search box located at the top of any HelpSpot screen, then c lick the a rrow button.

Search box

Search results

header

headers

For each search, you receive the following search result types:

■ Suggested Topics - These topics are located in HelpSpot and are relevant

to your search topic.

■ Full-text Search Matches - These topics are located in HelpSpot and contain

the words you entered in the

Search box.

■ Microsoft Knowledge Base - These topics are located on the Microsoft Web

site and contain the words you entered in the

Search box. You must be

connected to the Internet to search for and access these topics.

■ Gateway.com Search - These topics are located on the Gateway Web site

and contain the words you entered in the

Search box. You must be

connected to the Internet to search for and access these topics.

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HelpSpot

T o view a list of your search results, click the results header for the type of results you want to view.

To view a topic, click the topic name in the

Search Results list.

HelpSpot videos

HelpSpot contains several short videos to help introduce you to new concepts or show you how to perform various tasks.

To play a HelpSpot video:

■ To watch a video in HelpSpot, click Video and online tutorials on the

HelpSpot home page, then click a video title. The vide o plays.

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Chapter 3: Getting Help

Do More With Gateway

Your notebook may include Do More With Gateway, a tool that provides additional information about using your Gateway notebook for digital music, digital photography, digital video, gaming, and other programs. To access Do More With Gateway in Windows XP, click

Do More With Gateway. Click the topics listed on the left-side o f the page to lea rn

more about the software already installed on your notebook as well as partnerships and special offers available through Gateway.

Start, then click

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Online help

Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program. You can access most online help information by selecting a topic from a

Help button.

You can search for information by viewin g the help contents, checkin g the index, searching for a topic or keyword, or browsing through the online help.

Help menu or by clicking

Online help

www.gateway.com

Chapter 3: Getting Help

Gateway Web site

Gateway’s online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your system. Visit the Gateway eSupport We b s i t e a t support.gateway.com the Internet, see “Using the Internet” on page 71.

. For more information about connecting to

www.gateway.com

Using eSupport

The eSupport site is divided into five major areas:

■ Support Home

■ Downloads

■ Contact Us

■ Account Info

■ PC Tools

Each of these areas is represented by a menu across the top of the Web page.

Support Home

T o get spec ific informat ion about your notebook , type your serial numb er int o the My Suppo rt box, then click

. For more information, see “Finding your specifications” on page 13.

Click

Support Home, then click All Support Documents to access product

documentation, specifications, and guides. By entering your serial number, you get specific documents related to your system. You can also browse through the reference area to locate an article specific to the question you have.

Continue, or click Look up my serial number for

Gateway Web site

Support Home, then click General Tutorials to access an extensive library

Click of how-to articles and videos on topics such as making audio CDs and installing a hard drive.

Downloads

Click Downloads, then click My Downloads to get the latest software updates for BIOS and driver upgrades. By entering your serial number you get drivers specific to your system. Click

All Downloads to walk through a step-by-step

wizard to locate your driv ers.

Contact Us

Click Contact Us to access links to technical support with a live technician, including chat and e-mail. Click numbers for both sales and support. For more information, see “Telephone

numbers” on page 293.

Call Us to get a list of Gateway telephone

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Chapter 3: Getting Help

Account Info

Click Account Info to access support for non-technical issues, like the status of your order or changing your account address.

PC T ools

Click PC Tools to access utilities to help you manage your notebook.

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Windows Basics

Read this chapter to learn how to:

■ Use the Windows desktop

■ Manage files and folders

■ Wo r k w i t h d ocu m e n ts

■ Use shortcuts

Chapter 4: Windows Bas ics

About the Windows environment

After your notebook starts, the first screen you see is the Windows desktop. The desktop is like the top of a real desk. Thi nk of th e desktop as your pe rsonalized work space where you open programs and p erform other tasks.

Your desktop may be different from this example, depending on how your notebook is set up.

Help and

Support

For more information abo ut the Windows XP desktop, click Start, then click Help and Support.

Type the keyword Windows desktop in the HelpSpot

Search box , then click the arrow.

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Using the desktop

The desktop contains the taskbar, the Start button, and the Recycle Bin icon.

Desktop elements Description

The taskbar is the bar at the bottom of the computer display containing the Start button on the left and a clock o n the right. Oth er buttons on th e taskbar represent programs that are running.

Click a program’s button on the taskbar to open the program’s window. The Start button provides access to programs, files, help for Windows and

other programs, and computer tools and utilities. Click the Start button, then open a file or program by clicking an item on

the menu that opens. The Recycl e Bin is where files, folders, and programs that you discarded

are stored. Y ou must empt y the Recycle Bin to permanen tly delete them from your notebook. Fo r instructio ns on how to use the R ecycle Bin, see “Deleting

files and folders” on page 59.

Using the desktop

Using the Start menu

You can start programs, open fi les , cust omize your system, get help, search for files and folders, and more using the Start menu.

To use the Start menu:

1 Click the Start button on the lower left of the Windows desktop. The Start

menu opens showing you the first level of menu items.

2 Click All Programs or Programs to see all programs and files in the Start

menu. When you move the mouse pointer over any menu item that has an arrow next to it, another men u, called a submenu, opens and revea ls related files, programs, or commands.

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Chapter 4: Windows Bas ics

3 Click a file or program to open it.

Help and

Support

For more information about the Windows XP Start menu, click Start, then click Help and Support.

Type the keyword Windows Start menu in the HelpSpot

Search box , then click the arrow.

Adding icons to the desktop

You may want to add an icon (shortcut) to the desktop for a program that you use frequently.

To add icons to the desktop:

1 Click Start, then click All Programs. 2 Right-click (press the right touchpad button) the program that you want

to add to the desktop.

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Identifying window ite ms

3 Click Send To, then click Desktop (create shortcut). A shortcut icon for that

program appea rs on the deskto p.

Help and

Support

For more information abo ut desktop ic ons in Wind ows XP, click Start, then click Help and Support.

Type the keyword desktop icons in the HelpSpot Search box , then click the arrow.

Identifying window items

When you double-click the icon for a drive, folder, file, or program, a window opens on the desktop. This example shows the Local Disk (C:) window, which opens after you double-click the window.

Titl e ba r

Menu bar

Local Disk (C:) icon in the My Computer

Maximize

Minimize

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Chapter 4: Windows Bas ics

Every program window looks a little different because each has its own menus, icons, and controls. Most windows include these items:

Window item Description

The title bar is the horizontal bar at the top of a window that shows the window title.

Clicking the minimize button reduces the active window to a button on the taskbar. Clicking the program button in the taskbar opens the window again.

Clicking the maximize button expands the active window to fit the entire computer display. Clicking the maximize button again restores the window to its former size.

Clicking the close button closes the active window or p rogram.

Clicking a n item on th e menu bar starts an action such as Print or Save.

Help and

Support

For more information about win dows in Windo wsXP, click Start, then click Help and Support.

Type the keyword window in the HelpSpot Search box

, then click the arrow.

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Working with files and folders

You can organize your files and prog rams to suit your preference s much like you would store information in a file cabinet. Y ou can store these files in folders and copy, move, and delete the information just as you would reorganize and throw away information in a file cabinet.

Viewing drives

Drives are like file cabinets because they hold files and folders. A notebook almost always has more than one drive. Each drive has a letter, usually Local Disk (C:) for the hard drive and 3 ½ Flopp y (A:) for the optional diskette drive. You may also have more drives such as a CD, DVD, or recordable drive.

To view the drives on your notebook:

■ In Windows XP, click Start, then click My Computer on the Start menu.

- OR In Windows 2000, double-click the

Drives

My Computer icon on the desktop.

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Chapter 4: Windows Bas ics

To see the files and folders on a drive:

■ Double-click the drive icon. If you do not see the contents of a drive after

you double-click its icon, click

Show the contents of this drive.

Help and

Support

For more information about files and folders in Windows XP, click Start, then click Help and Support.

Type the keyword files and folders in the HelpSpot

Search box , then click the arrow.

Creating folders

Folders are much like the folders in a file cabinet. They can contain files and other folders.

Files are much like paper documents—letters, spreadsheets, and pictures—that you keep on your notebook. In fact, all information on a comp uter is stored in files.

Folders

Files

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Working with files and folders

To create a folder:

1 In Windows XP, click Start, then click My Computer on the Start menu.

- OR In Windows 2000, double-click the

My Computer icon on the desktop.

2 Double-click the drive where you want to put the new folder. Typically,

Local Disk (C:) is your hard drive and 3½ Flop py (A:) is your optional diskette drive. If you do not see the contents of the drive, click

contents of this drive

Show the

3 If you want to create a new folder inside an existing folder, double-click

the existing folder . If you do not see the contents of the folder, click

the contents of this drive

or Show the contents of this folder.

Show

4 Click File, New, then click Folder. The new folder is created. 5 Type a name for the folder, then press ENTER. The new folder name appears

by the folder icon.

Help and

Support

For information about renaming folders, see “Shortcuts” on page 69.

For more information about creating files and folders in Windows XP, click Start, then click Help and Support.

Type the keyword creating files and folders in the HelpSpot Search box , then click the arrow.

Copying and moving files and folders

The skills you need to copy and move files are called copying, cutting, and pasting. When you copy and paste a file or folder, you place a copy of the file or folder

on the Windows clipboard, which temporarily stores it. Then, when you decide what folder you want the copy to go in (the destination folder), you paste it there.

When you cut and paste a file or folder, you remove the file or folder from its original location and place the file or folder on the Windows clipboard. When you decide where you want the file or folder to go, you paste it there.

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Chapter 4: Windows Bas ics

Important The clipbo ard store s whatever you cut o r copy unti l you

To copy a file or folder to another folder:

1 Locate the file or folder you want to copy. For more information, see

“Viewing drives” on page 55 and “Searching for files” on page 62 .

2 Right-click (press the right touchpad button) the file or folder that you

want to copy. A pop-up menu opens on the desktop.

3 Click Copy on the pop-up menu. 4 Open the destination folder. 5 With the pointer inside the destination folder, right-click. 6 Click Paste. A copy of the file or folder appears in the new location.

cut or copy again. Then the clipboard contains the new information only. Therefore, you can paste copies of a file or folder into more than one place, but as soon as you co py or cut a different file or folder, the original file or folder is deleted from the clipboard.

To move a file or folder to another folder:

1 Locate the file or folder you want to move. For more information, see

“Viewing drives” on page 55 and “Searching for files” on page 62 .

2 Right-click (press the right touchpad button) the file or folder that you

want to move. A pop-up menu opens on the desktop.

3 Click Cut on the pop-u p menu. 4 Open the destination folder. 5 With the pointer inside the destination folder, right-click. 6 Click Paste. The file or folder you moved appears in its new location and

is removed from its old location.

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Working with files and folders

Help and

Support

For more information about copying files and folders or moving files and folders in Windows XP, click Start, then click Help and Support.

Type the keyword copying files and folders or moving files and folders in the HelpSpot Search box

, then click the arrow.

Deleting files and folders

When you throw away paper files and folders, you take them from the file cabinet and put them in a trash can. Eventually the trash can is emptied.

In Windows, you throw away files and folders by first moving them to the Windows trash can, called the Recycle Bin, where they remain until you decide to empty the bin.

You can recover any file in the Recycle Bin as long as the bin has not been emptied.

To delete files or folders:

1 In My Computer or Windows Explorer, click the files or folders that you

want to delete. For instructions on h ow to select multiple files and folders, see “Shortcuts ” on page 69.

If you cannot find the file you want to delete, see “Searching for files” on

page 62.

2 Click File, then click Delete. Windows moves the files and folders to the

Recycle Bin.

Help and

Support

For more information about deleting files and folders in Windows XP, click Start, then click Help and Support.

Type the keyword deleting file s and folders in the HelpSpot Search box , then click the arrow.

www.gateway.com

Chapter 4: Windows Bas ics

To recover files or folders from the Recycle Bin:

1 Double -clic k the Recycle Bin icon. The Recycle Bin window opens and lists

the files and folders you have thrown away since you last emptied it.

2 Click the files or folders that you want to restore. For instructions on how

to select multiple files and folders, see “Shortcuts” on page 69.

3 Click File, then click Restore. Windows returns the deleted files or folde rs

to their original locations.

To empty the Recycle Bin:

Caution Emptying the Recycle Bin permanently erases any files or

1 Double- clic k the Re cycle Bin icon on the d esktop. The Recycle Bin window

opens.

folders in the bin. These files cannot be restored.

2 Click File, then click Empty Recycle Bin. Windows asks you if you are sure

that you want to empty the bin.

3 Click Yes. Windows permanently deletes all files in the Recycle Bin.

Help and

Support

For more information about emptying the Recycle Bin in Windows XP, click Start, then click Help and Support.

Type the keyword emptying Recycle Bin in the HelpSpot

Search box , then click the arrow.

Browsing for files and folders

A file or folder that you need is rarely right on top of your Windows desktop. It is usually on a drive inside a folder that may be inside yet another folder, and so on.

www.gateway.com

Working with files and folders

Windows drives, folders, and files are organized in the same way as a real file cabinet in that they may have many levels (usually many more levels than a file cabinet, in fact). So you usually will have to search throug h levels of folders to find the file or folder that you need. This is called browsing.

To browse for a file:

1 In Windows XP, click Start, then click My Computer. The My Computer

window opens.

- OR In Windows 2000, double-click the

My Computer window opens.

My Computer icon on the desktop. The

2 Double-click the drive or folder that you think contains the file or folder

that you want to find. If you do not see the contents of a f older , click

the contents of this drive

or Show the contents of this folder.

Show

3 Continue double-clicking folders and their subfolders until you find the

file or folder you want.

www.gateway.com

Chapter 4: Windows Bas ics

Help and

Support

For more information about browsing for files and folders in Windows XP, click Start, then click Help and Support.

Type the keyword files and folders in the HelpSpot

Search box , then click the arrow.

Searching for files

If you are looking for a particular file or folder or a set of files or folders that have characteristics in common, but you do not remember where they are stored on your hard drive, you can use the Search utility to search by:

■ Name or part of a name

■ Creation date

■ Modification date

■ File type

■ Text contained in the file

■ Time period in which it was created or modified

You can also combine sea rch criteria to refine searches . Files and folders found using this utility can be opened, copied, cut, renamed,

or deleted directly from the list in the results window.

www.gateway.com

Using the Windows Search utility

To find files and folders using the Search utility:

1 In Windows XP, click Start, then click Search. The Search Results window

opens. Click

- OR -

All files and folders.

Searching for files

In Windows 2000, click Search Results window opens.

Start, Search, then click For Files or Folders. The

2 If you want to search by file or folder name, type in all or part of the file

or folder name in the name box in the left pane of the window.

■ If you type all of the name, Search will list all files and folders of that

name.

■ If you type part of the name, Search will list all of the file and folder

names containing the letters you typed.

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Chapter 4: Windows Bas ics

3 Click Search or Search Now. When the search is completed, Windows lists

the files and folders whose names contain the text that you searched for.

4 Open a file, folder, or program by double-clicking the name in the list.

Help and

Support

For more information about s earc hi ng fo r fil es and f old ers in Windows XP, click Start, then click Help and Support.

Type the keyword searching in the HelpSpot Search box

, then click the arrow.

Using advanced search opt ions

Search can find files meeting more criteria than file name. You can narrow your search by selecting the search options that you want. You can search by the:

■ Date the file was created or modified.

■ Size of the file.

■ Type of file, such as a program or a text document.

www.gateway.com

Working with documents

Computer documents include word processing files, spreadsheet files, or other similar files. The basic methods of creating, saving, opening, and printing a document apply to most of these types of files.

The follo wi ng exam pl es sho w ho w t o c re ate, sa ve, op en, an d p ri nt a doc ume nt using Microsoft as WordPerfect, Microsoft Word, and Microsoft Excel.

For more information about using a program, click

WordPad. Similar procedures apply to other programs such

Help on its menu bar.

Creating a new document

To create a new document:

1 Click Start, All Programs, Accessories, then click WordPad. Microsoft

WordPad starts and a blank document opens.

2 Begin co mposing your documen t. Use the me nus and toolbar buttons at

the top of the window to format the document.

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Chapter 4: Windows Bas ics

Saving a document

After you create a document, you need to save it if you want to use it later.

To save a document:

1 Click File, then click Save. The Save As dialog box opens.

Save in

list

File

name

2 Click the arrow button to open the Save in list, then click the folder where

you want to save the file. If you do not see the folder you want, browse through the folders listed below the Save in list.

3 Type a new file name in the File name box. 4 Click Save.

Help and

Support

For more information about saving documents in Windows XP, click Start, then click Help and Support.

Type the keyword saving in the He lpSpot Search box

, then click the arrow.

www.gateway.com

Working with documents

Opening a document

To view, revise, or print an existing document, first you need to open it. Open the document in the program that it was created in.

To open a document:

1 Start the program. 2 Click File, then click Open. 3 Click the arrow button to open the Look in list, then click the folder you

want to open. If you do not see the folder you want, browse through the folders listed below the Look in list.

Look in

list

4 Double-click the document file name. The document opens.

Help and

Support

For more information about opening documents in Windows XP, click Start, then click Help and Support.

Type the keyword opening files in the HelpSpot Search box , then click the arrow.

www.gateway.com

Chapter 4: Windows Bas ics

Printing a document

To print a document, you must have a printer connected to your notebook or have access to a network printer. For more information about installing or using your printer, see the printer documentation.

To print a document:

1 Make sure that the printer is turned on and loaded with paper. 2 Start the program and open the document. 3 Click File, then click Print. The Print dialog box open s. 4 Set the print options, then click OK. The document prints.

Help and

Support

For more information about printing documents in Windows XP, click Start, then click Help and Support.

Type the keyword printing in the HelpSpot Search box

, then click the arrow.

www.gateway.com

Shortcuts

The following table shows a few shortcuts that you can use in Windows and almost all programs that run in Windows. For more information about shortcuts, see your Windows or program documentation.

To... Do this...

Copy a file, folder, text, or graphic Click the item, then press CTRL + C.

Shortcuts

Cut a file, folder, text, or graphic Click the item, then press Paste a file, folder, text, or graphic Click inside the folder or window where you want to paste

the object, then press

Select multiple items in a list or window Click the first item, press and hold down the

then click each of the remaining items.

Select multiple adja cen t item s in a lis t or window

Permanently delete a file or folder Click the file or folder, then press

Rename a file or folder Click the file or folder, press F2, type the new name, then

Close the active window or program Press Switch to a differe nt file, fo lder, or

running pro gram

Help and

Support

For more information about Windows keyboard shortcuts in Windows XP, click Start, then click Help and Support.

Type the keyword Windows keyboard shortcuts in the HelpSpot Search box , then click the arrow.

Click the first item in the list, press and hold down the

SHIFT key, then click the last item in the list.

file or folder is permanently deleted. The file or folder is not stored in the Recycle Bin.

press

ENTER. ALT + F4. ALT +TAB.

Press

CTRL + X.

CTRL + V.

CTRL key,

SHIFT + DELETE. The

www.gateway.com

Chapter 4: Windows Bas ics

www.gateway.com

Using the

Internet

This chapter provides information about the Internet and the World Wide Web. Read this chapter to learn how to:

■ Set up and access an Internet account using

America Online

■

Connect to a Web site using a browser

■ Download files from the Internet

■ Send and receive e-mail using America Online

Chapter 5: Using the Inter net

Learning about the Internet

The Internet is a worldwide network of computers linked together to provide information to people everywhere. The two most popular services on the Internet are e-mail and the World Wide We b. You can access this network by connecting your notebook to a telephone, DSL (Digital Subscriber Line), or cable line and signing up with an Internet service provider (ISP).

Cable and DSL modems, a connection known as broadband, use your TV cable or special telephone lines to connect to your ISP and access the Internet. Cable and DSL modems connect to your notebook through an Ethernet jack and provide a faster connection speed than a standard telephone mode m.

Important For the location of your modem and Ethernet jacks, see

“Left side” on page3.

Internet Servers

store information so other computers can access it from the Internet.

Your computer connects to the Internet through an ISP.

ISP Servers

let you connect to the Internet and access your e-m ail messages.

www.gateway.com

Setting up an Internet acc ount

If you want to access the Internet you need:

■ A modem – a device that connects your notebook to other computers or

servers using a telephone, DSL, or cable line.

■ An I nternet service provider – a company that provides access to the

Internet through an ISP serve r. When you connect to an ISP, the ISP serv er lets you access the Internet and yo ur e-mail messages.

■ A Web browser – a program that displays information from the World

Wide Web .

■ An e-mail program – a program that lets you create, send, and receive

e-mail messages over the Internet.

Setting up an Internet account

Before you can view the information on the World Wide Web, you need to set up an Internet account with an Internet service provider (ISP). If you have chosen America Online as an ISP, follow these instructions to set up and connect to your account. To set up a different ISP service or to transfer an existing account to this notebook, contact the ISP directly.

If you set up an account with America Online, an Internet e-mail address is created for you. After completing the setup, you are ready to access the Internet.

To set up an Internet account with America Online:

1 Click Start, All Programs, then click America Online. 2 Follow the on-screen instructions. After setting up your account, you can

connect to the Internet and access your e-mail services.

www.gateway.com

Chapter 5: Using the Inter net

Accessing your Internet account

To connect to your America Online Internet account:

1 Click Start, All Programs, then click America Online. 2 Complete the member name and password information, then click

Connect. Y our notebook dials the Internet a ccount telephone number . After

connecting, the Welcome window opens.

If you are using a service other than America Online, chec k with your ISP for the correct procedure for conn ecting.

To disconnect from your America Online Internet account:

■ Click X in the top-right corner of the America Online window. Your

notebook disconnects from the Internet.

Important Make sure that your notebook disconnects correctly from

your Internet account. If you do not have an “unlimited hours” ISP account, you may have to pay for the time that you are connected, even if you are not at your notebook.

If you are using a service other than America Online, chec k with your ISP for the correct procedure for disconnecting.

Help and

Support

For general information about using Internet accounts in Windows XP, click Start, then click Help and Support.

Type the keyword ISP in the HelpSpot Search box

, then click the arrow.

www.gateway.com

Using the World Wide Web

The World Wide Web is a multimedia window to the Internet that gives you access to millions of information sources.

Information on the Web comes to you on We b pa g es, which a re electronic documents that you view us ing a Web page display program called a browser. You can use any of the commercially available Web browsers, like Microsoft Internet Explorer (which comes installed on your n ew notebook), Netscape Navigator, or the browser built into America Online.

W eb page s can c ontain text , animat ions, mus ic, an d other multimedia featur es. A group of related Web pages is called a Web site. You can access Web sites to shop, track investments, read the news, dow nload programs, and much mo re.

You can explore a Web site or visit other Web sites by clicking areas on a Web page called links or hyperlinks. A link may be colored or underlined text, a picture, or an animated image. You can identify a link by moving the mouse pointer over it. If the pointer changes to a hand, the item is a link.

T o learn more about using th e Web browser features, click

Link

Web

page

Linked Web

page

Help in the menu bar.

www.gateway.com

Chapter 5: Using the Inter net

Connecting to a Web site

After you set up an account with an Internet service provider (ISP) such as America Online, you can access the many information sources on the World Wide Web .

To connect to a Web site:

1 Connect to your Internet account. After your notebook connects, a default

opening page or welcome screen opens.

2 To go to a different Web site, type the address (called a URL for “Universal

Resource Locator”) in the browser address bar (for example www.gateway.com), then click

- OR On the current Web page, click a link to a Web site. The Web browser locates the server computer on the Internet, downloads

(transfers) data to your notebook, and displays the page on the site that you requested.

GO on the bro wser address bar.

Help and

Support

Sometimes Web pages display slowly. The speed that a Web page displays on your screen depends on the complexity of the Web page and other Internet conditions. Additionally , the speed of your connection will determine how fast Web pages display.

For more information about connecting to a Web site in Windows XP, click Start, then click Help and Support.

Type the keyword connec ting to Web site in the HelpSpot Search box , then click the arrow.

www.gateway.com

Using the World Wide Web

Downloading files

Downloading is the process of transferring files from a computer on the Internet to your notebook.

T o protect your notebook agai nst viruses, make sure that y ou scan the files you download. For more information, see “Protecting your notebook from viruses”

on page 222.

To download files or programs from a Web site:

1 Connect to your Internet account. 2 In the address bar, type the address of the Web site that contains the file

or program you want to download, then click bar.

- OR Click a link on a Web page to navigate to the Web site containing the file

that you want to download.

3 Create or locate th e folder where you want to store the file on your

notebook. For more information, see “Working with files and folders” on

page 55.

GO on the browser address

4 Click the link on the Web page for the file that you want to download. 5 Follow the on-screen instructions for saving the file in the folder that you

want. A copy of the file is downloaded to your notebook. The time that it takes to transfer the file to your notebook depends on file size and Internet conditions.

6 Open the folder that yo u created. 7 Install or view the downloaded file by double-clicking it. If applicable,

follow the instructions provided on the Web site to run or install the program.

Help and

Support

For more information about downloading files in Windows XP, click Start, then click Help and Support.

Type the keyword downloading files in the Help Spot Search box , then click the arrow.

www.gateway.com

Chapter 5: Using the Inter net

Using e-mail

E-mail (electronic mail) lets you send messages to anyone who has an Internet connection and e-mail address. E-mail is usually a free service of your Internet account.

The Internet never closes, so you can send e-mail messages at any time. Your e-mail messages arrive at most e-mail addresses in minutes.

An e-mail address co nsists of a user name, the @ symbol, and the Internet domain name of the Internet service provider (ISP) or company that “hosts” that user. Your e-mail address is assigned when you sign up for an account with an ISP. For example, a person with an account with America Online might have an e-mail address that is similar to this one:

jdoe@aol.com

User name I nternet do main name

Sending e-mail

To send e-mail using America Online:

1 Connect to your America Online account. 2 Click Write. 3 Type the e-mail address of the recipi ent you want to send e-mail to in the

Send To box.

4 Type the subject of your e-mail in the Subject box. 5 Type the e-mail message. 6 When finished, click Send Now. Your e-mail is sent over the Internet to

the e-mail address you specified.

www.gateway.com

Checking your e-mail

To check your e-mail using America Online:

1 Connect to your America Online account. 2 Click Read. 3 Double-click the message you want to read.

For more information about managing and organizing your e-mail messages, see the online help in your e-mail program.

Using e-mail

Help and

Support

For general informatio n about using e-mail in Windows XP , click Start, then click Help and Support.

Type the keyword e-mail in the HelpSpot Search box

, then click the arrow.

www.gateway.com

Chapter 5: Using the Inter net

www.gateway.com

Using Multimedia

This chapter provides information on using the multimedia capabilities of your notebook. Read this chapter to learn how to:

■ Adjust the volume

■ Record and play audio files

■ Use Windows Media Player

■ Use a CD or DVD drive

■ Play CDs

■ Use MusicMatch

■ Play DVDs

■ Create CDs or DVDs

■ Use the optional diskette drive or memory card reader

■ Attach a digital camera or digital video camera to your

notebook

Chapter 6: Using Multim edia

Adjusting the volume

Adjusting the volume in Windows XP

You can use the volume controls to adjust the overall volume and the v olume of specific sound devices in your notebook.

To adjust the overall volume level using hardware controls:

■ If you are using external speakers, turn the knob on the front of the

speakers.

-ORUse the mute and volume control buttons on the keyboard. For more

information, see “System key combinations” on page 28.

-ORUse the mute and volume control buttons on the audio control panel. For

more information, see “Using the audio controls ” on page 31.

To adjust the overall volume level from Windows:

1 Click Start, then click Control Panel. The Control Panel window opens. If your

Control Panel is in Category View, click

2 Click/Double-click the Adj ust the sy stem volu me or Sounds and Audio

Devices

. The Sounds and Audio Devices Properties dialog box opens.

www.gateway.com

Sounds, Speech, and Audio Devices.

Adjusting the volume

3 Click the Volume tab.

4 Drag the Device Volume slider to change the volume or click to select the

Mute check box, then click OK.

Help and

Support

For more information about adjusting the volume in Windows XP, click Start, then click Help and Support.

Type the keyword adju sting volu me in the He lpSpot Search box , then click the arrow.

To adjust specific volume levels:

1 Click Start, then click Control Panel. The Control Panel window opens. If your

Control Panel is in Category View, click

Sounds, Speech, and Audio Devices.

2 Click/Double-click the Adj ust the sy stem volu me or Sounds and Audio

Devices

. The Sounds and Audio Devices Properties dialog box opens.

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Chapter 6: Using Multim edia

3 Click the Volume tab.

4 Click Advanced in the Device volume area.

If the device you want to adjust does not appear in the window, click

Options, Properties, the check box next to the audio device you want to

adjust, then click

OK.

5 Drag the volume level and balance sliders for the device you want to adjust.

For more information about the volume controls, click

Help in the window .

6 Click X in the top-right corner of the window to close it.

www.gateway.com

Adjusting the volume

Adjusting the volume in Windows 2000

You can use the volume controls to adjust the overall volume and the v olume of specific sound devices in your notebook.

To adjust overall volume level using hardware controls:

■ If you are using external speakers, turn the knob on the front of the

speakers.

-ORUse the mute and volume control buttons on the keyboard. For more

information, see “System key comb inations” on page 28.

-ORUse the mute and volume control buttons on the audio control panel. For

more information, see “Using the audio controls ” on page 31.

To adjust overall volume level from Windows:

■ Click the speaker icon on the taskbar, then drag the slider to change

the volume or click to select the

www.gateway.com

Mute check box.

Chapter 6: Using Multim edia

To adjust specific volume levels:

1 Double -click the speaker icon on the taskbar. The Volume Co n trol

window opens.

If the device you want to adjust does not appear in the Vo l ume Cont rol window , click

OK.

click

Options, Properties, the audio device you want to adjust, then

2 Drag the volume level and balance sliders for the device you want to adjust.

For more information about the volume controls, click Control window.

Help in the Volume

3 Click X in the top-right corner of the window to close it.

www.gateway.com

Recording and playin g audio

Recording and playing audio

Use the following instructions to make an audio record ing by s peakin g into a microphone.

To make an audio recording:

1 Plug a microphone into the Microphone jack on your notebook. For the

location of the Microphone jack, see “Left side” on page 3.

2 Click Start, All Programs, Accessories, Entertainment, then click Sound

Recorder

. The Sound Recorder opens.

Rewind

Fast Forward

Play

Record

Stop

3 Cli ck (record ), then sp eak into the micro phone. 4 When you finish recording, click (stop). 5 Click File, then click Save As. The Save As dialog box open s. 6 Name the recording , specify the location where you want to save the

recording, then click

Save. The recording is saved.

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Chapter 6: Using Multim edia

To play an audio recording in Sound Recorder:

1 Open the Sound Rec order. 2 Click File, then click Open. The Open dialog box opens. 3 Click the file you want to play, then click Open. 4 Play the file by clicking (play), then stop playing the file by

clicking (stop).

Help and

Support

For more information about making or playing an audio recording in Windows XP, click Start, then click Help and Support.

Type the keyword recording audio or playing audio in the HelpSpot Search box , then click the arrow.

www.gateway.com

Playing audio and vide o files with the Windows Med ia Player

Playing audio and video files with the Windows Media Player

The Windows Media Player can play several types of aud io and video files, including W AV, MIDI, MP3, AU, AVI, and MPEG formats. For more information about the using the Windows Media Player, click

To play a file using the Windows Media Player:

1 In Windows XP, click Start, All Programs, then click Windows Media Player.

The Windows M edia Player opens.

- OR -

Help.

In Windows 2000, click

Windows Media Player. The Windows Media Player o pens.

click

Play

Stop

Start, Programs, Accessories, Entertainment, then

Video file information

Video screen

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Chapter 6: Using Multim edia

2 Click File, then click Open. The Open dialog box opens.

Important If the menu bar does not appear, click the show menu

3 Click the file you want to play, then click Open. 4 Play the file by clicking (play), then stop playing the file by

clicking (stop).

bar button.

Help and

Support

For more information abo ut play ing audi o and vi deo us ing the Windows Media Pla yer in Windows XP , click Start, then click Help and Support.

Type the keywor d Media Player in the HelpSpot Search box , then click the arrow.

www.gateway.com

Gateway M350 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Front

Left side

Right side

Back

Bottom

Keyboard area

Identifying your mo del

Gateway model number

Gateway serial number

Internal wireless label

Microsoft Certificate of Authenticity

Finding your sp ecifications

Accessories

Getting Started

Protecting from power source problems

Starting your notebook

W aking up your notebook

T urning off your notebook

Restarting (rebooting) y our notebook

Status indicators

Using the keyboard

Key types

System key combinations

Multi-function buttons

Using the audio controls

Using the touchpad

Connecting the modem

Connecting to a wired Ethernet network

Installing a printer, scanner, or other peri pheral device

Broadband Internet connections

Getting Help

HelpSpot

Searching for a topic

HelpSpot videos

Do More With Gateway

Online help

Gateway Web site

Using eSupport

Support Home

Downloads

Contact Us

Account Info

PC T ools

Windows Basics

About the Windows environment

Using the desktop

Using the Start menu

Adding icons to the desktop

Identifying window ite ms

Working with files and folders

Viewing drives

Creating folders

Copying and moving files and folders

Deleting files and folders

Browsing for files and folders

Searching for files

Using the Windows Search utility

Using advanced search opt ions

Working with documents

Creating a new document

Saving a document

Opening a document

Printing a document

Shortcuts

Learning about the Internet

Setting up an Internet acc ount

Accessing your Internet account

Downloading files

Using e-mail

Sending e-mail

Checking your e-mail

Using Multimedia

Adjusting the volume

Recording and playin g audio