Gateway GT115 User Manual

PART NO.:

Gateway GT115

Service Guide

PRINTED IN TAIWAN

Preface

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Gateway's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MA Y have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For GATEWAY-AUTHORIZED SERVICE PROVIDERS, your Gateway office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Gateway office to order FRU parts for repair and service of customer machines.

Revision History

Please refer to the table below for the updates made on Gateway GT115 service guide.

Date Chapter Updates

Copyright © 2009 by Gateway Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Gateway Incorporated.

Disclaimer

The information in this guide is subject to change without notice. Gateway Incorporated makes no representations or warranties, either expressed or implied, with respect to

the contents hereof and specifically disclaims any warrantie s of merchantability or fitness for any particular purpose. Any Gateway Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Gateway Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Gateway is a registered trademark of Gateway Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

Conventions

The following conventions are used in this man ual :

Screen messages

NOTE Gives bits and pieces of additional

WARNING Alerts you to any damage that might

CAUTION Gives precautionary measures to

IMPORTANT Reminds you to do specific actions

Denotes actual messages that appear on screen.

information related to the current topic.

result from doing or not doing specific actions.

avoid possible hardware or software problems.

relevant to the accomplishment of procedures.

Safety, Care and Regulatory Information

Before installing a server, be sure that you understand the following warnings and cautions. WARNING: To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. Unplug the power cord from the power supply to disconnect power to the equipment. Do not route the power cord where it can be walked on or pinched by items placed against it. Pay particular

attention to the plug, electrical outlet, and the point where the cord extends from the server.

WARNING:To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

CAUTION: Do not operate the server for long periods with the access panel open or removed.

Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

Preventing electrostatic discharge

To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To

prevent electrostatic damage: Avoid hand contact by transporting and storing products in static-safe containers. Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations. Place parts on a grounded surface before removing them from their containers. Avoid touching pins, leads, or circuitry. Always be properly grounded when touching a static-sensitive co mponent or assembly.

Server warnings and cautions

Before installing a server, be sure that you understand the following warnings and cautions.

WARNING: To reduce the risk of electric shock or damage to the equipment:

1. Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

2. Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

3. Unplug the power cord from the power supply to disconnect po wer to the equipmen t.

4. Do not route the power cord where it can be walked on or pinched by items placed against it. Pay

particular attention to the plug, electrical outlet, and the point where the c ord e xtends from the server.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the

server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

III

Table of Contents

PREFACE I

REVISION HISTORY I

DISCLAIMER I

CONVENTIONS II

SAFETY, CARE AND REGULATORY INFORMATION III

PREVENTING ELECTROSTATIC DISCHARGE III

SERVER WARNINGS AND CAUTIONS III

TABLE OF CONTENTS 1

MECHANICAL COMPONENTS 4

SYSTEM FRU LIST 6

SYSTEM COMPONENTS 9

SYSTEM SPECIFICATIONS 10

Hardware specification 10

Environmental specification 12

Mechanical specification 13

Power supply specification 14

APPEARANCE OF SYSTEM 16

Front view 16

Rear view 17

Internal Component 18

Switch and LED Indicators Introduction 19

Front Panel LED Description 19

Hard Disk Drive Sequence & LED Description 19

LAN Port LED Description 19

System Block Diagram 21

MOTHERBOARD PLACEMENT AND JUMPER SETTING 22

Motherboard Component 22

Connector Icon Description 23

Motherboard Jumper Setting 24

INSTALLING/REMOVING SYSTEM HARDWARE 25

Chassis Cover Removal and Installation 26

Removing the side cover 26

CPU Installation / Removal 27

Cooling Fan Installation / Removal 28

Memory Installation / Removal 29

PCI Expansion Card Installation / Removal 30

Install the expansion card 30

Hard Disk Drive Installation / Removal 31

Power supply installation / Removal 32

Install a hot-swap power supply module 32

CABLE ROUTING 33

Cable Routing image 33

BIOS SETUP 34

Main Menu 36

Advanced Menu 37

Processor Configuration 38 Memory Configuration 40 SATA Controller Configuration 41 PCI Configuration 42 USB Configuration 43 Legacy Device Configuration 44 Console Redirection 45 Power Configuration 47 Hardware Monitor 48

Security Menu 49

Setting a System Password 50 Changing a System Password 50 Removing a System Password 50

Server Menu 51

System Information 52 Event Log Configuration 53

Boot Option Menu 54

Boot Manager Menu 56

Exit Menu 57

TROUBLESHOOTING 58

Error Symptoms List 58

BIOS BEEP CODES 61

BIOS Beep Codes Table 61

PEI Beep Codes 61 DXE Beep Codes 61

BIOS Recovery Instruction 61

BIOS POST ERROR MESSAGES LIST 64

BIOS POST error message list 64

PEI Phase 64 DXE Phase 65

UNDETERMINED PROBLEMS 67

Mechanical Components

Item Description

1 Right side cover 2 System support retainer 3 System bottom plate 4 System support retainer 5 System plastic stands 6 Hard drive cage 7 Hard drive bracket 8 Front door plate

9 Front bezel 10 Power button 11 Bezel lens 12 Power lens

13 Optical drive cage 14 USB bracket 15 USB bracket 16 Left side cover 17 Hard drive slider 18 Hard drive cage 19 Top cover 20 System top cover 21 CD-ROM bracket patch 22 PCI retainer 23 Back cover 24 Rear window

System FRU List

Item Photo Part number

Chassis

HS.31600.004

SATA ODD CABLE 7 PINS, 500MM

SATA HDD CABLE 7 PINS, 500MM

SAS HDD CABLE

CA.R4300.001

CA.R4300.002

CA.31400.030

Back I/O SHIELD

33.R7F0L.001

FRONT BEZEL ASSEMBLY

SYSTEM FAN

TZ.R4300.001

HI.R4300.001

SYSTEM FAN SINK

HI.30900.024

Main Board

MB.R7F0A.001

FSP FSP450-60EP 450W POWER SUPPLY

Mylar

PY.45008.001

47.R7F0L.001

System components

Item Description

1 Front Bezel door 2 Top cover 3 Power supply cage 4 Cooling fan cage 5 PCI card 6 Main board 7 Hard drive blank

System Specifications

Hardware specification

System unit

Item Description

Processor socket AMD socket C32

 Memory Technolo gy – Socket C32 interfaces to DDR3 SDRAM

DIMMs.

Processor support

 HyperTransport™ Technology.  Thermal Monitoring and Control – The Socket C32 processor uses

Advanced Platform Management Link.

Core logic chipsets

LAN controller

Memory controller

Storage controller

VGA controller

I/O subsystem

Memory

I/O ports

 AMD SR5670 – North bridge  AMD SP5100 – South bridge

INTEL 82574L

Integrated in AMD socket C32 processor.

Software RAID – Integrated in AMD SP5100.

XGI Volari – Z9S with 64 MB VRAM.

 PCI-E 1 – PCI Express x16 line with x16 slot.  PCI-E 2 – PCI Express x8 line with x8 slot.  PCI-E 3 – PCI Express x4 line with x4 slot.  PCI-E 4 – PCI Express x1 line with x4 slot.

 Four DDR3 (1066/1333 MHz ) slots.  Support maximum 64GB at 800MHz.

 Front panel – Two USB ports.  Rear panel – PS/2 keyboard port, PS/2 mouse port, COM port, Four

USB ports, Video Port, Audio jack (Option), LAN port.

 Internal – Two USB ports for tape device, USB port, I2C Connector,

TPM, Six SATA ports.

Status LED indicators

Thermal solution

 Front panel – Power, Hard drive, System Status and LAN activity.  Rear panel – Activity and link status for the LAN ports.

 One system fan.  One processor heat sink fan.  One front panel fan.

Memory

Item Description

Number of DIMM slots Maximum memory

capacity Memory modes  Single DIMM, non-interleaving (DIMM A1)

Memory controller Integrated in the AMD socket C32 processor DIMM specifications Size Speed Type

Four 8 GB (2 GB in each of the four DIMM slots)

 Two DIMMs, interleaving (DIMM A1 and DIMM B1)  Four DIMMs, full memory configuration

512 MB, 1 GB, 2GB, and 4 GB 1066/1333 MHz DDR3 Unbuffered ECC DIMM

Processor General processor specifications

Item Description

Manufacturing technology

Thermal design power 95W

 45nm  65nm

Socket type C32

Environmental specification

Item Description

Temperature range Operating Non-operating Humidity (non-condensing) Operating Non-operating Acoustic noise

Full Configuration

Light Configuration

* All temperature ratings shown are for sea level. An altitude derating of 1¢XC per 300 m (1.8¢XF per 1,000 ft) to 3048 m (10,000 ft) is applicable. No direct sunlight allowed.

** Storage maximum humidity of 95% is based on a maximum temperature of 45¢XC (113¢XF). Altitude maximum for storage corresponds to a pressure minimum of 70 KPa.

5–35°C (41–95°F)

-20–60C (-4–140°F)

30–80% RH 20–90% RH

Sound pressure level in idle mode on bystander position ＜38 dBA

Sound pressure level in full loading on bystander position ＜45 dBA

Sound pressure level in idel mode on bystander position ＜35 dBA

Sound pressure level in full loading on bystander position ＜40 dBA

Mechanical specification

Item Description

System board platform uATX (Micro Advanced Technology Extended) System board dimensions Length Width System Dimensions Height Depth Width Server weight (maximum

configuration, approximate)

Basic configuration (excluding the keyboard and mouse)

Fully loaded configuration

(including the keyboard, mouse, and kits)

304.8mm

243.84mm

358mm 180mm

450mm

8KG

12.2KG

Power supply specification

GT115 supports 300-watts and 450W po wer supply modules. You have the option to install a 300-watts power supply module or 450W power supply module.

Note: If you need to install three hard disk drives, please use 300W power supply (with three connectors). If you need to install four hard disk drives, please use 450W power supply (with four connectors).

Item Description

Model Type Dimensions Height Depth Width

Weight (approximate) 1.28 kg (2.82 lb) Input requirements Rated input voltage Normal line voltage Line frequency Rated input current Load 7A at 100–127 VAC, 3.5A at 220-240 VAC Inrush current Power supply output power Rated steady state power Maximum peak power Operating conditions Temperature Humidity (non-condensing)

Item Description

Model Type Dimensions Height

FSP300-60EP(1) 300W

86 mm (3.38 in.) 140 mm (5.5 in.)

150 mm (5.9 in.)

100–127 VAC, 220–240 VAC 115 VAC, 230 VAC 47–63 Hz

No damage

300W 300W

5–50 　 C (41–122°F) 5–95% at +55 　 C

FSP450-60EP 450W

86 mm (3.38 in.)

Depth Width

Weight (approximate) 1.43 kg (3.1 lb) Input requirements Rated input voltage Normal line voltage Line frequency Rated input current Load 8A at 100–127 VAC, 4A at 220-240 VAC Inrush current Power supply output power Rated steady state power Maximum peak power Operating conditions Temperature Humidity (non-condensing)

140 mm (5.5 in.) 150 mm (5.9 in.)

100–127 VAC, 220–240 VAC 115 VAC, 230 VAC 47–63 Hz

No damage

450W 450W

5–50 　 C (41–122°F) 5–95% at +55 　 C

Appearance of System

Front view

Item Component

1 USB connectors 2 LED indicator panel

Rear view

Item

3 4

Icon

Component

Power supply module cord socket

PS/2 mouse por

PS/2 keyboard Serial port

Connect the system power cord here.

Connects to a PS/2 mouse.

Connects to a PS/2 keyboard. Connects to serial devices.

Description

Monitor port

Connects to monitors

Gigabit LAN ports 1/2

Connects to an Internet or intranet network

USB 2.0 ports

Connects to USB devices.

8 9

PCI slot covers System fan

Protects to an Internet or intranet network. Regulates the system airflow

Internal Component

Item LED indicator

1 Release sliders for the HDD cages. 2 Cooing fan assemblies. 3 Power module bay 3 Cooing fan assemblies 4 PCI slot lock levers 5 Mainboard

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