Gateway GT110 Series User Manual

GT110 Series

User Guide

GT110

Model Number :

Serial Number:

Purchase Date:

Place of Purchase:

© 2009. All Rights Reserved.

Gateway GT110 Series
User Guide

Gateway GT110

iii

Information for your safety and
comfort

Safety instructions

Read these instructions carefully. Keep this document for future reference. Follow all
warnings and instructions marked on the product.

Turning the product off before cleaning

Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners
or aerosol cleaners. Use a damp cloth for cleaning.

CAUTION for power cord

Observe the following guidelines when connecting and disconnecting power to the
power supply unit:

Install the power supply unit before connecting the power cord to the AC power
outlet.

Unplug the power cord before removing the power supply unit from the computer.

If the system has multiple sources of power, disconnect power from the system by
unplugging all power cords from the power supplies.

CAUTION for accessibility

Be sure that the power outlet you plug the power cord into is easily accessible and
located as close to the equipment operator as possible. When you need to
disconnect power to the equipment, be sure to unplug the power cord from the
electrical outlet.

Warnings

• Place this product in the upright position and not on its side.

• Do not use this product near water.

• Do not place this product on an unstable cart, stand or table. If the product falls,
it could be seriously damaged.

iv

• Slots and openings are provided for ventilation to ensure reliable operation of
the product and to protect it from overheating. These openings must not be
blocked or covered. The openings should never be blocked by placing the
product on a bed, sofa, rug or other similar surface. This product should never
be placed near or over a radiator or heat register, or in a built-in installation
unless proper ventilation is provided.

• Never push objects of any kind into this product through cabinet slots as they
may touch dangerous voltage points or short-out parts that could result in a fire
or electric shock. Never spill liquid of any kind onto or into the product.

• To avoid damage of internal components and to prevent battery leakage, do not
place the product on a vibrating surface.

• Never use it under sporting, exercising, or any vibrating environment which will
probably cause unexpected short current or damage rotor devices, HDD,
Optical drive, and even exposure risk from lithium battery pack.

Using electrical power

• This product should be operated from the type of power indicated on the
marking label. If you are not sure of the type of power available, consult your
dealer or local power company.

• Do not allow anything to rest on the power cord. Do not locate this product
where people will walk on the cord.

• If an extension cord is used with this product, make sure that the total ampere
rating of the equipment plugged into the extension cord does not exceed the
extension cord ampere rating. Also, make sure that the total rating of all
products plugged into the wall outlet does not exceed the fuse rating.

• Do not overload a power outlet, strip or receptacle by plugging in too many
devices. The overall system load must not exceed 80% of the branch circuit
rating. If power strips are used, the load should not exceed 80% of the power
strip's input rating.

• This product's power supply is equipped with a three-wire grounded plug. The
plug only fits in a grounded power outlet. Make sure the power outlet is properly
grounded before inserting the power supply plug. Do not insert the plug into a
non-grounded power outlet. Contact your electrician for details.

Warning! The grounding pin is a safety feature. Using a power outlet that
is not properly grounded may result in electric shock and/or injury.

Note: The grounding pin also provides good protection from unexpected noise

produced by other nearby electrical devices that may interfere with the
performance of this product.

• Use the product only with the supplied power supply cord set. If you need to
replace the power cord set, make sure that the new power cord meets the

v

following requirements: detachable type, UL listed/CSA certified, VDE
approved or its equivalent, 4.6 meters (15 feet) maximum length.

Product servicing

Do not attempt to service this product yourself, as opening or removing covers may
expose you to dangerous voltage points or other risks. Refer all servicing to qualified
service personnel.

Unplug this product from the wall outlet and refer servicing to qualified service
personnel when:

• The power cord or plug is damaged, cut or frayed.

• Liquid was spilled into the product.

• The product was exposed to rain or water.

• The product has been dropped or the case has been damaged.

• The product exhibits a distinct change in performance, indicating a need for
service.

• The product does not operate normally after following the operating
instructions.

Note: Adjust only those controls that are covered by the operating instructions,
since improper adjustment of other controls may result in damage and will often
require extensive work by a qualified technician to restore the product to normal
condition.

CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with
the same or equivalent type recommended by the manufacturer. Dispose of used
batteries according to the manufacturer’s instructions.

vi

Additional safety information

Your device and its enhancements may contain small parts. Keep them out of the
reach of small children.

Disposal instructions

Do not throw this electronic device into the trash when discarding.
To minimize pollution and ensure utmost protection of the global
environment, please recycle. For more information on the Waste
from Electrical and Electronics Equipment (WEEE) regulations, visit
http://www.acer-group.com/public/Sustainability/
sustainability01.htm.

Mercury advisory

For projectors or electronic products containing an LCD/CRT monitor
or display: Lamp(s) inside this product contain mercury and must be
recycled or disposed of according to local, state or federal laws. For
more information, contact the Electronic Industries Alliance at www.eiae.org. For
lamp-specific disposal information, check www.lamprecycle.org.

Tips and information for comfortable use

Computer users may complain of eyestrain and headaches after prolonged use.
Users are also at risk of physical injury after long hours of working in front of a
computer. Long work periods, bad posture, poor work habits, stress, inadequate
working conditions, personal health and other factors greatly increase the risk of
physical injury.

Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis,
tenosynovitis or other musculoskeletal disorders. The following symptoms may
appear in the hands, wrists, arms, shoulders, neck or back:

• numbness, or a burning or tingling sensation

• aching, soreness or tenderness

• pain, swelling or throbbing

• stiffness or tightness

• coldness or weakness

If you have these symptoms, or any other recur

ring or persistent discomfort and/or
pain related to computer use, consult a physician immediately and inform your
company's health and safety department.

The following section provides tips for more comfortable computer use.

vii

Finding your comfort zone

Find your comfort zone by adjusting the viewing angle of the monitor, using a
footrest, or raising your sitting height to achieve maximum comfort. Observe the
following tips:

• Refrain from staying too long in one fixed posture.

• Avoid slouching forward and/or leaning backward.

• Stand up and walk around regularly to remove the strain on your leg muscles.

• Take short rests to relax your neck and shoulders.

• Avoid tensing your muscles or shrugging your shoulders.

• Install the external display, keyboard and mouse properly and within
comfortable reach.

• If you view your monitor more than your documents, place the display at the
center of your desk to minimize neck strain.

Taking care of your vision

Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive
room lighting, poorly focused screens, very small typefaces and low-contrast
displays could stress your eyes. The following sections provide suggestions on how
to reduce eyestrain.

Eyes

• Rest your eyes frequently.

• Give your eyes regular breaks by looking away from the monitor and focusing
on a distant point.

• Blink frequently to keep your eyes from drying out.

Display

• Keep your display clean.

• Keep your head at a higher level than the top edge of the display so your eyes
point downward when looking at the middle of the display.

• Adjust the display brightness and/or contrast to a comfortable level for
enhanced text readability and graphics clarity.

• Eliminate glare and reflections by:

• Placing your display in such a way that the side faces the window or any

light source.

• Minimizing room light by using drapes, shades or blinds.

• Using a task light.

• Changing the display's viewing angle.

• Using a glare-reduction filter.

viii

• Using a display visor, such as a piece of cardboard extended from the
display's top front edge.

• Avoid adjusting your display to an awkward viewing angle.

• Avoid looking at bright light sources, such as open windows, for extended
periods of time.

Developing good work habits

Develop the following work habits to make your computer use more relaxing and
productive:

• Take short breaks regularly and often.

• Perform some stretching exercises.

• Breathe fresh air as often as possible.

• Exercise regularly and maintain a healthy body.

ix

Regulations and safety notices

FCC notice

This device has been tested and found to comply with the limits for a Class A digital
device pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
device generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to
radio communications.

However, there is no guarantee that interference will not occur in a particular
installation. If this device does cause harmful interference to radio or television
reception, which can be determined by turning the device off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the device and receiver.

• Connect the device into an outlet on a circuit different from that to which the
receiver is connected.

• Consult the dealer or an experienced radio/television technician for help.

Notice: Shielded cables

All connections to other computing devices must be made using shielded cables to
maintain compliance with FCC regulations. In compliance with FCC regulations, use
shielded cables to connect to other computing devices. A dual-link cable is
recommended for DVI output.

Notice: Peripheral devices

Only peripherals (input/output devices, terminals, printers, etc.) certified to comply
with the Class A limits may be attached to this equipment. Operation with non­certified peripherals is likely to result in interference to radio and TV reception.

Caution

Changes or modifications not expressly approved by the manufacturer could void
the user's authority, which is granted by the Federal Communications Commission,
to operate this computer.

x

Operation conditions

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.

Notice: Canadian users

This Class A digital apparatus complies with Canadian ICES-003.

Remarque à l'intention des utilisateurs canadiens

Cet appareil numérique de la classe B est conforme a la norme NMB-003 du
Canada.

Compliant with Russian regulatory certification

Notice for Australia

For safety reasons, only connect headsets with a telecommunications
compliance label. This includes customer equipment previously labelled permitted or
certified.

Notice for New Zealand

1 The grant of a Telepermit for any item of terminal equipment indicates only that

Telecom has accepted that the item complies with minimum conditions for
connection to its network. It indicates no endorsement of the product by
Telecom, nor does it provide any sort of warranty. Above all, it provides no
assurance that any item will work correctly in all respects with another item of
Telepermitted equipment of a different make or model, nor does it imply that
any product is compatible with all of Telecom's network services.

2 This equipment is not capable, under all operating conditions, of correct

operation at the higher speeds for which it is designed. Telecom will accept no
responsibility should difficulties arise in such circumstances.

3 Some parameters required for compliance with Telecom's Telepermit

requirements are dependent on the equipment (PC) associated with this
device. The associated equipment shall be set to operate within the following
limits for compliance with Telecom's Specifications:

a There shall be no more than 10 call attempts to the same number within

any 30 minute period for any single manual call initiation, and

b The equipment shall go on-hook for a period of not less than 30 seconds

between the end of one attempt and the beginning of the next call attempt.

4 Some parameters required for compliance with Telecom's Telepermit

requirements are dependent on the equipment (PC) associated with this
device. In order to operate within the limits for compliance with Telecom's

xi

specifications, the associated equipment shall be set to ensure that automatic
calls to different numbers are spaced such that there is not less than 5 seconds
between the end of one call attempt and the beginning of another.

5 This equipment shall not be set up to make automatic calls to Telecom's 111

Emergency Service.

6 This device is equipped with pulse dialing while the Telecom standard is DTMF

tone dialing. There is no guarantee that Telecom lines will always continue to
support pulse dialing.

7 Use of pulse dialing, when this equipment is connected to the same line as

other equipment, may give rise to bell tinkle or noise and may also cause a
false answer condition. Should such problems occur, the user should NOT
contact the telecom Fault Service.

8 This equipment may not provide for the effective hand-over of a call to another

device connected to the same line.

9 Under power failure conditions this appliance may not operate. Please ensure

that a separate telephone, not dependent on local power, is available for
emergency use.

Notice: BSMI

警告使用者：

這是甲類的資訊產品，在居住的環境中使用時，
可能會造成射頻干擾，在這種情況下，使用者會
被要求採取某些適當的對策。

Laser compliance statement

The CD or DVD drive used with this computer is a laser product.
The CD or DVD drive's classification label (shown below) is located on the drive.

CLASS 1 LASER PRODUCT
CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE
TO BEAM.

Appareil à laser de classe 1
Attention : Radiation laser visible et invisible en cas d’ouverture. Éviter toute
exposition aux rayons.

Laserprodukt der Klasse 1
Achtung: Beim Öffnen werden unsichtbare Laserstrahlen freigelegt. Setzen Sie sich
diesen Strahlen nicht aus.

xii

Prodotto laser di classe 1
Attenzione: Radiazioni laser invisibili in caso d’apertura. Evitare l’esposizione ai
raggi.

Producto l

áser de Clase 1

Precauci

ón: Cuando está abierta, hay radiación láser. Evite una exposición al haz

de luz.

Produto Laser de Classe 1
Precaução: Radiação laser invisível quando aberto. Evite exposição ao feixe.

Laserproduct klasse 1
Voorzichtig: Onzichtbare laserstraling indien geopend. Voorkom blootstelling aan
straal.

Digital audio output statement

The optical connector contains no laser or light emitting diode (LED) more than
Class I.

Radio device regulatory notice

Note: Below regulatory information is for models with wireless LAN and/or
Bluetooth only.

General

This product complies with the radio frequency and safety standards of any country
or region in which it has been approved for wireless use. Depending on
configurations, this product may or may not contain wireless radio devices (such as
wireless LAN and/or Bluetooth modules). Below information is for products with such
devices.

Declaration of Conformity for EU countries

Hereby, Acer, declares that this system is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.

List of applicable countries

This device must be used in strict accordance with the regulations and constraints in
the country of use. For further information, please contact local office in the country
of use. Please see http://ec.europa.eu/enterprise/rtte/implem.htm for the latest
country list.

Contents

1 System tour 1

External and internal structure 2

Front panel 2
Rear panel 3
Internal components 4

System boards 6

Mainboard 6

System jumpers 9

Clear CMOS 9
BIOS recovery 9

System LED indicators 10

Front panel LED indicators 10
Gigabit LAN port LED indicators 11

2 System setup 13

Setting up the system 14

Pre-installation requirements 14
Connecting peripherals 15
Turning on the system 16

Power-on problems 17
Configuring the system OS 18
Turning off the system 19

3 System upgrades 21

Installation precautions 22

ESD precautions 22

Pre-installation instructions 22

Post-installation instructions 23
Opening the server 24

Removing the side panel 24
Installing the hard drive 25

Installing a 3.5" HDD 25
Installing a 5.25" storage device 26
Upgrading the processor 29
Upgrading the system memory 34
Installing an expansion card 38

4 System BIOS 41

BIOS overview 42
Entering BIOS setup 43

BIOS setup primary menus 43

xiv

BIOS setup navigation keys 43
Main menu 45
Advanced menu 46

Advanced Processor Configuration 47

Memory Configuration 49

Advanced Chipset Control 50

PCI Configuration 52

IDE Configuration 53

I/O Device Configuration 54

Boot Configuration 55
Security menu 56

Setting a system password 57

Changing a system password 57

Removing a system password 58
Server menu 59

System Management 59

Console Redirection 61
Boot menu 63
Exit menu 64

5 System

troubleshooting 65

Resetting the system 66
Initial system startup problems 67
Initial troubleshooting checklist 67
Hardware diagnostic testing 69

Checking the boot-up status 69

Verifying the condition of the storage devices 69

Confirming loading of the operating system 70
Specific problems and corrective actions 70

Appendix A: Server management tools 75

Server management overview 76
RAID configuration utilities 77

Onboard SATA RAID Configuration Utility 77

Appendix B: LSI RAID configuration 79

LSI MegaRAID SAS 8204ELP RAID Configuration Utility 80

Index 83

1 System tour

1 System tour

2

External and internal structure

Front panel

No. Icon Component Description

1 DVD-ROM drive Disk drive for reading CD, VCD, and

DVD content

s.

2 5.25" drive bay Allows installation of additional

sto

rage devices.

3

HDD activity indicator Indicates the status of a system hard

drive (blue).

4

LAN status indicator Indicates the system network

connection status.

5

USB 2.0 ports Connect to USB devices.

6

Power button and
power indicator

Press to turn the server on/off, or to
put it in standby mode. Indicates the
power status.

3

Rear panel

No. Icon Component Description

1 Power supply

module

cord

socket

Connect the system power cord here.

2 Main power

supply module

Provides the system’s main power
su

pply.

3

PS/2 mouse
port

Connects to a PS/2 mouse.

4

PS/2 keyboard
port

Connects to a PS/2 keyboard.

5

Serial port Connects to serial devices.

6

Monitor port Connects to monitors.

1 System tour

4

Internal components

7 USB 2.0 ports Connect to USB devices.

8

Gigabit LAN
port

Connects to an internet or intranet
network.

9 PCI slot covers Protect the vacant expansion slots.

10 System fan Regulates the system airflow.

11 Parallel port Connects to parallel devices.

No. Component

1 Power supply

2 Heat sink fan (HSF) assembly

3 Sliders for the 5.25" devices

No. Icon Component Description

5

4 HDD carriers

5 Mainboard

6 PCI slot lock

7 System fan

No. Component

1 System tour

6

System boards

Mainboard

No. Code Description

1 PS/2 ports Connect to PS/2 mouse and keyboard.

2 Serial port Connects to serial devices.

3 Parallel port Connects to parallel devices.

7

4 VGA port Connects to monitors.

5 RJ45/USB ports The RJ45 port connects to an internet or

intranet network. The USB ports connect
to USB devices.

6 USB ports Connect to USB devices.

7 CPU Processor socket

8 DDR2 A1 DIMM slot

9 DDR2 A2 DIMM slot

10 DDR2 B1 DIMM slot

11 DDR2 B2 DIMM slot

12 24-pin ATX Power connector

13 SATA 1 SATA cable connector

14 SATA 0 SATA cable connector

15 SATA 3 SATA cable connector

16 SATA 2 SATA cable connector

17 SATA 5 SATA cable connector

18 SATA 4 SATA cable connector

19 F_USB2 Front USB2 cable connector

20 F_USB1 Front USB1 cable connector

21 F_Panel Front panel connector

22 COM2 Connects to serial port

23 PCI_B PCI slot (32-bit/33MHz)

24 PCI_A PCI slot (32-bit/33MHz)

25 PCI-E 2 PCI-E x8 slot (x4 bandwidth)

No. Code Description

1 System tour

8

26 PCI-E 1 PCI-E x8 slot

27 CPU_FAN CPU fan cable connector

28 8-pin ATX Power connector

29 SYS_FAN System fan cable connector

No. Code Description

9

System jumpers

Clear CMOS

You may clear the CMOS data to its default value by shorting the 2-3 pins.

BIOS recovery

You may put the computer into BIOS recovery mode by shorting the 2-3
pins.

Jumper position Status

1-2 close: Normal (default setting).

2-3 close: Clear CMOS.

1

1

1 System tour

10

System LED indicators

This section discusses the different LED indicators located on the:

• Front panel

• LAN port

Knowing what each LED indicator signifies can aid in problem diagnosis
and

troubleshooting.

Front panel LED indicators

There are three LED indicators mounted on the front bezel.

Jumper position Status

1-2 close: Enable BIOS recovery.

2-3 close: Normal (default setting).

No. Indicator Color State Representative

Status

1 LAN activity Blue On LAN link or no

access

Blue Flashing LAN access

N/A Off Disconnect or idle

1

1

11

No. Indicator Color State Representative

Status

2 HDD activity Blue Flashing HDD access

N/A Off No access and no

HDD fault

3 Power Blue On S0: Power on

Blue Flashing (1 Hz

with at 50% duty
cycle)

S1: Sleep

N/A Off S4/S5

1 System tour

12

Gigabit LAN port LED indicators

LED
Indicator

LED
Color

LED State NIC State

LED 1 Off 10 Mbps connection

Off Port identification with 10 Mbps

connection

Green On 100 Mbps connection

Green Flashing Port identification with 100 Mbps

connection

Yell ow On 1 Gbps connection

Yell ow Flashing Port identification with 1 Gbps

connection

LED 2 Green On LAN link / no access

Green Flashing LAN access

Off Idle

2 System setup

2 System setup

14

Setting up the system

Pre-installation requirements

Selecting a site

Before unpacking and installing the system, select a suitable site for the
system for maximum efficiency. Consider the following factors when
choosing a site for the system:

• Near a grounded power outlet.

• Clean and dust-free.

• Stable surface free from vibration.

• Well-ventilated and away from sources of heat.

• Secluded from electromagnetic fields produced by electrical devices

such as air conditioners, radio and TV transmitters, etc.

Checking the package contents

Check the following items from the package:

• GT110 system

• Gateway Smart Setup DVD Pack

• GT110 accessory box

If any of the above items is damaged or missing, contact your dealer
immediately.

Save the boxes and packing materials for future use.

15

Connecting peripherals

The I/O port panel on the system rear accepts a variety of compatible
peripherals. Refer to the figure below for specific connection instructions
for each port.

Note: Consult the operating system manual for information on how to
configure the network setup.

Caution: Do not route the power cord where it will be walked on or
pinched by items placed against it. The server is designed to be
electrically grounded (earthed). To ensure proper operation, plug the
power cord into a properly grounded AC outlet only.

2 System setup

16

Turning on the system

After making sure that you have properly set up the system, applied power
and connected all the necessary peripherals, you can now power on the
system. Follow the procedure below.

1 Press the power button.

The system starts up and displays a welcome message on the
monitor

. After that, a series of power-on self-test (POST) messages
appears. The POST messages indicate if the system is running well or
not.

Note: If the system does not turn on or boot after pressing the power
button, go to the next section for the possible causes of the boot
failure.

Aside from the POST messages, you can determine if the system is in
good condition by checking if the following occurred.

• The power status indicator on the front panel lights up blue.

• The Num Lock, Caps Lock and Scroll Lock indicators on the keyboard
lig

ht up.