GAI-Tronics Titan GSM, Titan GSM-R, 230-02 Series Installation And User Manual
Doc. No. 502-20-0151-001 Iss 2 Dec 2013 (CN38232-001)
Installation and User Guide
Titan GSM / GSM-R Telephone
GAI-TRONICS
.
2 Titan GSM
CONTENTS
1.
Safety and Care Information ....................................................................... 4
2.
Product Description .................................................................................... 5
3.
Operation / Testing ..................................................................................... 7
3.1.
Making Calls ................................................................................. 7
3.2.
Receiving calls ............................................................................. 7
3.3.
Last Number Redial ..................................................................... 7
3.4.
Secrecy (Mute) ............................................................................. 7
4.
Installation .................................................................................................. 8
4.1.
Prior to Installation ....................................................................... 8
4.2.
Important Notes for Installers ....................................................... 8
4.3.
Installation overview ..................................................................... 9
4.4.
Mounting methods and dimensions ............................................ 10
4.5.
Fitting the SIM ............................................................................ 14
4.6.
Internal connections ................................................................... 15
4.7.
Battery connections .................................................................... 15
4.8.
Connecting the telephone .......................................................... 16
4.9.
LED indications and operating states ......................................... 17
4.10.
Switch on and test ...................................................................... 19
4.11.
Switching the phone off (power down) ....................................... 20
4.12.
Operating states of the phone .................................................... 20
5.
Programming, configuration and diagnostics ............................................ 21
5.1.
Sending Commands by SMS ..................................................... 21
5.2.
Sending Commands via USB port .............................................. 21
5.3.
List of Commands (for use with SMS and USB) ......................... 22
6.
Troubleshooting ........................................................................................ 27
6.1.
Phone not responding to 1234stat0 request via SMS: ............... 27
6.2.
ERROR light is permanently ON ................................................ 27
Titan GSM 3
6.3.
ERROR light flashing Long/Fast ................................................ 27
6.4.
FUNCTION and ERROR lights flashing Long/Fast .................... 28
6.5.
FUNCTION and ERROR lights flashing Short/Slow ................... 28
7.
Maintenance ............................................................................................. 28
7.1.
Diagnostic check ........................................................................ 28
7.2.
Batteries ..................................................................................... 29
7.3.
Cleaning ..................................................................................... 29
8.
Aftercare ................................................................................................... 29
9.
Technical Specifications ........................................................................... 30
10. Recycling information ............................................................................... 32
11. CE Declaration ......................................................................................... 33
4 Titan GSM
1. Safety and Care Information
▲
Please read these instructions thoroughly
before starting installation.
These products must be installed by competent personnel familiar with
electrical and telephone installation.
▲
The spring
-
loaded door (where fitted) can close sharply. Take care not
to trap fingers etc., during installation and use.
▲
IMPORTANT! This phone, like any wireless phone, operates using radio
signals and the wireless network, which cannot guarantee connection in
all conditions. Therefore, you should never rely solely upon any wireless
phone for essential communications (e.g. medical emergencies).
Remember, to make or receive any calls, the phone must be switched on,
appropriately configured and in an area with adequate cellular signal strength.
Emergency calls may not be possible on all wireless phone networks or when
certain network services or phone features are in use. Check with local
cellular service providers. Emergency calls may be made even when a SIM
card is not installed (subject to network availability) using the 112 dialling
code.
▲
Operating environment
Make sure that no special regulation is in force that imposes restrictions on
the use of mobile phones. Restrictions to mobile phones would also apply to
this telephone. Most modern electronic equipment is shielded from radio
frequency (RF) signals. However, certain electronic equipment may not be
shielded against the RF signals from your phone.
▲
Pacemakers
Pacemaker manufacturers recommend that a minimum separation of 20 cm
(8 inches) be maintained between a handheld wireless phone and a
pacemaker. The same restriction should apply to the external antenna of this
phone, where fitted. If you have any reason to suspect that interference is
taking place, switch off the phone immediately.
▲
Hearing aids
The phone’s radio signals may interfere with some hearing aids. In such
cases move the antenna as far away as practical or consult your hearing aid
supplier.
▲
Other medical devices
Operation of any radio transmitting equipment, including the phone, may
interfere with the function of inadequately protected medical devices. Consult
a physician or the manufacturer of the medical device to determine if they are
adequately shielded from external RF energy or if you have any questions.
Switch off your phone in health care facilities when any regulations posted in
these areas instruct you to do so. Hospitals or health care facilities may be
using equipment that could be sensitive to external RF energy.
Titan GSM 5
▲
Radio transmission equipment
While GAI-Tronics GSM products are designed to conform to international
standards regarding the acceptance of radio frequency interference, certain
installation locations may interfere with their proper operation. We
recommend that GAI-Tronics GSM equipment is not installed in close
proximity to any equipment that generates RF signals (for example, radio
transmitters), and is located as far as possible away from it or in a separate
room.
▲
Potentially explosive atmospheres
Do not install the phone or site the antenna in any area with a potentially
explosive atmosphere and obey all signs and instructions. Areas with a
potentially explosive atmosphere are often but not always clearly marked.
They include chemical transfer or storage facilities; vehicles using liquefied
petroleum gas (such as propane or butane): areas where the air contains
chemicals or particles, such as grain, dust or metal powders.
2. Product Description
This manual describes GSM (cellular) and GSM-R (GSM for rail) versions of
the Titan telephone range. Titan is a family of rugged, weather-resistant
metal-bodied telephones available with a range of handset types, keypad
configurations, colours and enclosures, based around a common faceplate
style.
Most Titans are equipped with a heavy-duty spring-loaded door, but models
are available with a soft-close door, without door and also as faceplate only,
for flush mounting.
6 Titan GSM
Titan doors may be fitted with slamlocks opened by an 8mm square socket
key. Other mechanisms may be fitted.
GSM-R versions incorporate a specific GSM-R module, compatible with the
GSM-R network exclusive to railway operators, but are identical to GSM
versions in all other respects. In this manual, GSM-R is treated as a variant
of the GSM product. All features described as relating to “Titan GSM” are
available on GSM-R versions, including the ability to roam onto GSM
networks if permitted by the SIM.
Models are available with full numeric keypads for manual dialling, with autodial buttons for dialling pre-stored numbers from a single button press, or
without any buttons (dial on handset lift). Common keypad layouts are shown
below.
Titan GSM and GSM-R telephones offer the following key features:
• Vandal resistant handset and cord
• Inductive coupler fitted as standard for hard of hearing
• Robust and weather resistant: IP65
• Range of keypad options
• Large, easy to see tactile buttons
• Programmable auto-dialler functions for dialling pre-stored numbers
• Quad band GSM communication, takes standard 2G SIM card
• GSM-R versions available (Network Rail approved)
• Range of power supply options including solar
• High capacity internal battery giving 10 hours talk time, 250 hours
standby
• Remote programming and diagnostics via SMS
• Automatic acoustic path handset testing
Titan GSM 7
• Wall or pole mounting
• Simple installation
For the full list of product features, please see the specifications in section 9
and configuration options in section 5.
3. Operation / Testing
Please note that, following power connection, there will be a delay while the
telephone acquires the network before it can make or receive calls.
3.1. Making Calls
To make a call, lift the handset, wait for dial tone, dial required digits (or press
required memory button or Last Number Redial where provided) and wait for
connection.
When using a memory button, a brief bust of tones is heard to signify that the
call has been placed to the pre-programmed number.
If the telephone is set to dial on handset lift, no dial tone is heard prior to the
burst of confidence tones.
To end a call, replace the handset in its cradle.
3.2. Receiving calls
To receive a call, lift the handset when ringing is heard.
Note: It is possible to configure the phone to inhibit incoming calls. If so
configured, the sounder will not sound, but the phone can still receive SMS
commands, acknowledge commands via SMS and communicate via USB.
3.3. Last Number Redial
(15 and 18 button versions only)
Lift the handset, press LR to redial the last dialled number.
3.4. Secrecy (Mute)
(15 and 18 button versions only)
During a call, press and hold the S button to mute the microphone.
8 Titan GSM
4. Installation
4.1. Prior to Installation
Please ensure the following steps are taken prior to installation:
• Survey the site to ensure there is adequate GSM signal coverage
on the selected network.
• SIM card: Obtain a suitable, unlocked SIM card for the network
concerned – IMPORTANT: Ensure that the SIM is activated and not
locked. If the SIM is locked there may not be a way of unlocking it
from the Titan and the telephone will not function. It is also
recommended to disable voicemail on the SIM.
• Power source. Ensure the chosen power source (for example solar
panel, 230V mains outlet, etc.) is available.
• Antenna location. Titan GSM is a metal-bodied telephone and
therefore the antenna needs to be mounted externally to the
telephone. Titan GSM is normally supplied with a rugged antenna
fitted with a 3m cable. Please ensure that there is a suitable
mounting location for the antenna and that suitable protection for the
cable is provided, for example conduit or trunking, from the antenna
to the telephone.
4.2. Important Notes for Installers
• Qualified personnel only
Titan GSM telephones are supplied with one of several different
power supply options which may require connection of the power
supply to an AC mains outlet. The installation must only be carried
out by appropriately qualified and trained personnel. Contact GAITronics if installation service is required.
• DC power adapter
The DC power adapter supplied as standard with the Titan GSM
telephone is for in-building use only. Where the Titan GSM telephone
is installed outside, the DC power adapter must be either installed inbuilding or correctly installed within an IP65 enclosure if located
outside (enclosure not supplied). Route the power adapter DC output
to the Titan GSM telephone using suitable cabling.
• Test tools required
During the testing and commissioning of the Titan GSM telephone,
the use of another mobile phone will be required in order to send
status and configuration commands via SMS text messages.
Alternatively, a laptop computer can be used connected to the
internal USB port, see Appendices.
Titan GSM 9
• Avoid contamination during installation
All possible measures must be taken to ensure water, fluid or dust
does not contaminate the internal components of the telephone
whilst unpacking, preparing and installing the telephone in inclement
weather conditions or by negligence. Failure to do so may invalidate
your warranty.
• Emergency Services warning
If the telephone is configured so that it cannot make a direct call to
the emergency services, check with your telephone service provider
or infrastructure maintainer whether it is necessary to warn users,
and if so provide a suitable warning notice. A warning label, which
can be fixed to the front of the telephone, is provided.
4.3. Installation overview
As standard, a Titan telephone with rear enclosure is supplied with 2
cable glands with sealing washers, 4 countersunk screws with wall plugs
and a 3mm Hex key.
Titan telephones supplied for flush mounting have no rear enclosure –
see section 4.4.3 below.
1. To prepare for installation, open the door (where fitted), then undo the
four retaining screws to remove the faceplate from the rear enclosure. A
3mm Hex key is required.
Caution – take care to support the spring-loaded door whilst open
to prevent it slamming shut and trapping fingers.
2. The SIM holder and all connections are on the rear of the faceplate,
allowing the rear enclosure to be mounted first.
3. The Titan telephone is intended for vertical installation to a wall or pole.
Select the required mounting method (section 4.4) and mount the rear
enclosure first where applicable.
4. Route the required cables through glands as appropriate, fit the SIM
card and make connections following sections 4.5 and 4.6. Ensure that
both cable entries are sealed with either a gland or a black blanking plug
as described.
5. Re-fit the faceplate ensuring a weatherproof seal
6. Programming or parameter changes can be made remotely, using SMS
(see section 5)
7. Test the operation of the telephone (section 3). Installation is now
complete.
10 Titan GSM
4.4. Mounting methods and dimensions
Before mounting the telephone, check the cable routing and requirements. If
glands are required, fit them to the case as follows:
1. Usually both glands are used – one for the antenna cable and the other for
power. If only one gland is to be used, remove the RED blanking plug
leaving the other (usually BLACK) in place.
2. Note that 2 plastic glands are supplied, but it is the installer’s responsibility
to select the correct type of gland for the application and cables used.
3. Select the appropriate sized gland:
Use the smaller gland for cables
diameters 4 - 7mm.
Use the larger gland for cable
diameters 8 - 13mm.
4. From the outside of the case, insert
the selected gland into the threaded
cable entry hole and tighten, so that
its sealing washer is compressed
against the enclosure surface.
5. Proceed with chosen mounting method below
4.4.1 Wall mounting
1. Using a suitable tool, punch out 4 holes in the rear enclosure, taking
care not to damage or dislodge the plastic bushes. Only four of the
eight holes are required - the outer ones are recommended. The
inner holes are provided to be compatible with older-style mounting
Titan GSM 11
posts, and should be left intact if not used. If the inner holes are
used they must be fitted with the supplied plastic bushes.
WARNING:.Your warranty will be invalidated if :-
1. Any fixing hole made in the rear enclosure is left unused.
2. Any additional holes are drilled into the telephone enclosure.
3. Plastic bushes are not used on all fixing holes.
2. Mark the wall with hole centres based on the dimensions shown
(145 x 270mm). If necessary offer the rear enclosure up to the wall
to check alignment. Do not use the enclosure as a template for
drilling.
3. Drill holes in the wall on the marked positions. Select appropriate
screws, wall plugs etc., for the type of wall, bearing in mind that the
weight of the complete phone is around 5kg.
IMPORTANT: USE ONLY countersunk-headed fixing screws. Check
that screws seat properly in the plastic bushes to ensure a
watertight seal. Do not use excessive tightening force, as this may
crack the case.
4. Ensure that all four plastic flanged bushes are in place and the rear
enclosure is screwed tightly to the surface to prevent any water
ingress through the punched holes.
5. Complete the installation by fitting the SIM, making the appropriate
connections (sections 4.5 & 4.6) and re-fitting the face plate.
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