GAI-Tronics Clean Phone 295-702W, Clean Phone 295-702F User Manual
Pub. 42004-470G
G A I - T R O N I C S®
A H U B B E L L C O M P A N Y
Clean Phone® VoIP Telephones
T A B L E O F C O N T E N T S
GAI-TRONICS 3030 KUTZTOWN RD. READING, PA 19605 USA
610-777-1374 ◼ 800-492-1212 ◼ Fax: 610-796-5954
VISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
Confidentiality Notice .....................................................................................................................1
Product Overview ............................................................................................................................1
Models ...................................................................................................................................................... 2
System Requirements and Limitations ................................................................................................. 2
Tips for VoIP Subscribers ...................................................................................................................... 2
Features and Functions .......................................................................................................................... 3
Operation ........................................................................................................................................3
Placing an Autodial Call ......................................................................................................................... 3
Placing a General Telephone Call ......................................................................................................... 3
Receiving a Call ....................................................................................................................................... 3
Multicast Broadcasting ........................................................................................................................... 4
Monitoring and Reporting ..................................................................................................................... 4
Installation ......................................................................................................................................4
General Information ............................................................................................................................... 4
Safety Guidelines ..................................................................................................................................... 5
Station Placement .................................................................................................................................... 5
Model 295-702F ....................................................................................................................................... 5
Model 295-702W ..................................................................................................................................... 8
Field Wiring ............................................................................................................................................. 9
Power .................................................................................................................................................. 10
Network............................................................................................................................................... 10
I/O ....................................................................................................................................................... 10
Recommended Cabling ....................................................................................................................... 11
Status Indication ................................................................................................................................... 11
Power .................................................................................................................................................. 11
Heartbeat ............................................................................................................................................. 11
EACT .................................................................................................................................................. 11
Programming ................................................................................................................................11
VoIP PCBA Setup ................................................................................................................................. 12
VoIP PCBA Initial Network Configuration ....................................................................................... 12
VoIP Telephone Input Contacts .......................................................................................................... 12
VoIP Telephone Output Contacts ....................................................................................................... 12
Table of Contents Pub. 42004-470G
GAI-TRONICS 3030 KUTZTOWN RD. READING, PA 19605 USA
610-777-1374 ◼ 800-492-1212 ◼ Fax: 610-796-5954
VISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
Maintenance ..................................................................................................................................13
General Information ............................................................................................................................. 13
Service .................................................................................................................................................... 13
Troubleshooting .................................................................................................................................... 13
Replacement Parts and Accessories .................................................................................................... 14
Specifications ................................................................................................................................14
Power ...................................................................................................................................................... 14
Networking ............................................................................................................................................ 14
Inputs ..................................................................................................................................................... 14
Outputs .................................................................................................................................................. 14
Indicators ............................................................................................................................................... 14
Mechanical ............................................................................................................................................. 14
Model 295-702F Clean Phone® ............................................................................................................ 15
Model 295-702W Clean Phone® ........................................................................................................... 15
Chemical Resistance ............................................................................................................................. 15
Approvals .......................................................................................................................................15
Pub. 42004-470G
GAI-TRONICS®
A HUBBELL COMPANY
Clean Phone® VoIP Telephones
Confidential ity Notice
This manual is provided solely as an installation, operation, and maintenance guide and contains sensitive
business and technical information that is confidential and proprietary to GAI-Tronics. GAI-Tronics
retains all intellectual property and other rights in or to the information contained herein, and such
information may only be used in connection with the operation of your GAI-Tronics product or system.
This manual may not be disclosed in any form, in whole or in part, directly or indirectly, to any third
party.
Product Overview
The GAI-Tronics Model 295-702F Flush-Mount and Model 295-702W Wall-Mount Clean Phone® VoIP
(Voice over Internet Protocol) Telephones are designed for the exacting requirements of clean rooms.
They are constructed of stainless steel and have a completely smooth polyester front panel that will not
trap particulate matter. Calls are made by pressing one of the three auto-dial buttons or by using the fully
functional keypad. The oversized, clearly labeled buttons allow for easy operation with gloved hands.
®
The Clean Phone
telephones operate from PoE (Power-over-Ethernet) or an external power source. The VoIP telephones
provide direct point-to-point communication between personnel throughout the facility over an existing
LAN.
VoIP telephones are designed for connection to a 10/100 BaseT Ethernet network. The
Figure 1. Model 295-702F
GAI-TRONICS 3030 KUTZTOWN RD. READING, PA 19605 USA
610-777-1374 800-492-1212 Fax: 610-796-5954
ISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
V
Figure 2. Model 295-702W
Pub. 42004-470G
Clean Phone® VoIP Telephones Page 2 of 15
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Models
The following Clean Phone® VoIP telephones are detailed in this manual:
Table 1. Model Chart
Model
Description
295-702W
Surface-Mount VoIP Telephone with stainless steel front panel and polyester overlay,
three autodial buttons, hookswitch push button, off-hook indicator, keypad, and
stainless-steel surface-mount enclosure.
295-702F
Flush-Mount VoIP Telephone with stainless steel front panel and polyester overlay,
three autodial buttons, hookswitch push button, off-hook indicator, keypad, and
stainless-steel mounting bracket.
System Requirements and Limitations
VoIP telephones require PoE (Power-over-Ethernet) or a local 24–48 V dc power source for operation.
Two VoIP telephones can be connected in a peer-to-peer configuration without the need for a LAN.
However, a 10/100 BaseT Ethernet network with SIP (Session Initiation Protocol) server is required for
systems containing three or more VoIP telephones. Conferences are limited by the customer’s LAN
media capabilities and the services available at each telephone.
Each telephone can also receive multicast broadcasts. Multicast allows a single audio stream to be sent to
multiple end points simultaneously, achieving multi-point paging, or public address functionality over IP.
Multicast requires the use of a SIP server that specifically supports multicast functionality and each
telephone must be configured (enabled) to receive multicast packets.
Tips for VoIP Subscribers
Recommended actions for VoIP subscribers:
• Provide an accurate physical address to the interconnected VoIP service provider for dispatch of
emergency services to the location.
• Know the VoIP service provider’s procedures for updating the address. Promptly update address
information in the event of a change.
• Have a clear understanding of all limitations of the 911 service.
• VoIP service may not work when the power is out, or the Internet connection is down. Consider
installing a backup power supply, maintaining a traditional telephone line, or having a wireless
telephone as a backup.
• See http://www.fcc.gov/cgb/consumerfacts/voip.html for questions about interconnected VoIP and
911 or about VoIP in general.
Clean Phone
®
VoIP Telephones Page 3 of 15
Fea tures and Functions
The Clean Phone® VoIP telephones include the following features:
• SIP compatible (RFC3261)
• automatic call diversion (memory list)
• real-time alarm reporting via email, syslog, or TMA software
• configurable via web page, serial link, or download
• four auxiliary inputs
• two voltage-free contact outputs
• multicast capability, up to eight addresses
Operation
Placing an Autodial Call
To place an autodial call:
Pub. 42004-470G
Press the desired autodial
immediate call to a preprogrammed number.
The hookswitch indicator illuminates when
the call is connected.
The call is terminated by:
• pressing the ON/OFF push button
• the receiving caller hangs up
• the call duration timeout is exceeded
• SIP server disconnects the call
push button to place an
Placing a General Telephone
Call
To place a general telephone call:
1. Press the ON/OFF push button.
2. Wait for the dial tone.
3. Use the keypad to dial the desired number.
The hookswitch indicator illuminates when the call is connected.
4. The call is terminated by:
Figure 3. Front Panel
• pressing the ON/OFF push button
• the receiving caller hangs up
• the call duration timeout is exceeded
• SIP server disconnects the call
Receivi ng a Call
Clean Phone® VoIP telephones automatically go off-hook (auto-answer) when called.
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Multicast Broadcasting
The SIP server sends a paging request to a specific multicast IP address and expects multiple telephones
to accept and play the subsequent audio when making a multicast call. GAI-Tronics VoIP telephones can
be programmed for up to eight multicast addresses to permit the receipt of multicast broadcasts from
different sources or to enable zoning of broadcasts. Each multicast address can be assigned a priority (via
programming) to define audio source priority. A telephone with multicast enabled can still make and
receive normal calls (peer-to-peer or SIP server). Normal calls can be assigned a priority level, defining
whether calls can override multicasts or vice versa.
Monitoring and Reporting
Each telephone can recognize and generate several hardware and configuration fault condition alarms.
These alarms can be signaled to a remote site using three methods:
• syslog output over TCP
• SMTP mail message
• TMA (Telephone Management Application) software (purchased separately)
Available alarms:
• handset integrity loop (if applicable)
• configuration error
• cold reset (power cycle)
• warm reset (internal command)
• keypad error (if applicable)
• key-hook (off hook status, if applicable)
• register fail
• audio path test (speaker/microphone test)
Installation
General Information
WARNING
—This product can contain hazardous voltages. Always remove power to this
station and any associated equipment before beginning any installation.
CAUTION
—Do not install this equipment in areas other than those indicated on the approval
standards listing in the Approvals section of this manual. Such installation may
cause a safety hazard and consequent injury or property damage.
Install equipment without modification and according to all applicable local and national electrical codes.
Consult the National Electrical Code (NFPA 70), Canadian Standards Association (CSA 22.1), and local
codes for specific requirements regarding your installation. Class 2 circuit wiring must be performed in
accordance with NEC 725.55.
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