Gaggenau VL414712 Use & Care Manual
*DJJHQDX
Use and care manual 2
Notice d’utilisation 29
Manual de instrucciones 58
VL 414 712
Downdraft ventilation
Aérateur de plan de cuisson
Extractor de superficie
en-us
Table of Contents
Use and care manual
9 Safety Definitions 3
IMPORTANT SAFETY INSTRUCTIONS 4
General notes 4
Fire Safety 4
Burn Prevention 6
Child Safety 6
Cleaning Safety 7
Safe use 7
Proper Installation and Maintenance 8
Proposition 65 Warning 10
Causes of damage 11
Protecting the environment 11
Operating modes 11
Air extraction 11
Recirculation 11
o
Home Connect 16
Setting Up 16
Open or close the Home Connect settings menu 16
Overview of the Home Connect settings menu 17
Connecting the appliance to your home network
(Wi-Fi) 17
Manual Registration in the Home Network 18
Logging in to your home network automatically (WPS) 18
Exiting the Home Connect settings menu 19
Connecting the appliance to your home network
(LAN) 19
Switch the wireless network connection
(LAN or WLAN) on or off 20
Changing from Wi-Fi connection to LAN connection 20
Changing from LAN connection to Wi-Fi connection 20
Resetting the Home Connect connections 20
Software Update 21
Remote Diagnostics 21
Information on Data Protection 21
Declaration of Conformity 21
Wi-Fi® Module 21
Getting to know your appliance 12
Downdraft ventilation 12
Control knob 12
Display on the illuminated ring 12
Special accessories 12
Before using the appliance for the first time 12
Operating the appliance 13
Turning on 13
Turning off 13
Using Home Connect to set the appliance 13
Automatic mode with sensor control 13
Sensor sensitivity 13
Intensive mode 13
Run-on function 14
Intermittent ventilation 14
Saturation notification 14
Ventilation molding 14
Q
Basic Settings 15
Exiting the basic settings menu and saving
the settings 15
e
Connecting the cooktop extractor system to the
cooktop 22
Connecting appliances via the home network 23
Connecting appliances directly 23
Cleaning and maintenance 24
Cleaning the appliance 25
Removing and installing the metal grease filter 25
Cleaning the metal grease filter 25
Changing the activated charcoal filter
(only in circulating-air mode) 26
Resetting the saturation indicator 26
Faults – What to Do? 27
Customer service 28
Additional information on products, accessories,
replacement parts and services, as well as the Use and
care manual and the Installation instructions can be
found at www.gaggenau.com and in the online shop
www.gaggenau.com/zz/store
2
9 Safety Definitions
Safety Definitions
9 WARNING
This indicates that death or serious injuries may
occur as a result of non-observance of this
warning.
9 CAUTION
This indicates that minor or moderate injuries may
occur as a result of non-observance of this
warning.
NOTICE
This indicates that damage to the appliance or property
may occur as a result of non-compliance with this
advisory.
Safety Definitions en-us
Note: This alerts you to important information and/or tips.
3
9 IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
9 WARNING
9 WARNING
When properly cared for, your new
appliance has been designed to be
safe and reliable. Read all
instructions carefully before use.
These precautions will reduce the
risk of burns, electric shock, fire,
and injury to persons. When using
kitchen appliances, basic safety
precautions must be followed,
including those in the following
pages.
General notes
This appliance is not intended for operation with an external clock timer or a remote control.
Make sure that no small parts or liquids penetrate into the appliance.
Check device for visible damage after unpacking it. Don't plug in device in the event of transport damage.
Adults and children must never operate
the appliance without supervision if they
are either physically or mentally incapable
or if they lack the necessary knowledge
and experience to operate the appliance
correctly and safely. Don't let children
play with the appliance or packaging
material.
Fire Safety
Risk of fire!
If the downdraft ventilator is installed
next to a gas appliance, an air baffle
must be used (available as
accessory). This prevents the flame
from being drawn into the fan. Thus,
a filter soaked in grease cannot be
ignited by the gas flame.
9 WARNING
TO REDUCE THE RISK OF A
RANGE TOP GREASE FIRE:
1. Never leave surface units
unattended at high settings.
Boilovers cause smoking and
greasy spillovers that may ignite.
Heat oils slowly on low or medium
settings.
2. Always turn hood ON when
cooking at high heat.
3. Clean ventilating fans frequently.
Grease should not be allowed to
accumulate on fan or filter.
4. Use proper pan size. Always use
cookware appropriate for the size
of the surface element.
Do not flambé under the extractor
hood or work with a naked flame.
When switched on, the extractor
hood draws flames into the filter.
There is a risk of fire due to deposits
on the grease filter!
Always have a working smoke detector near the kitchen.
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9 IMPORTANT SAFETY INSTRUCTIONS
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9 CAUTION
For general ventilating use only. Do
not use to exhaust hazardous or
explosive materials and vapors.
Do not operate any fan with a damaged cord or plug. Discard fan or contact an authorized service facility for examination and/or repair.
Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Do not route cord under furniture or appliances. Arrange cord away from traffic area and where it will not be tripped over.
In the event that personal clothing or hair catches fire, drop and roll immediately to extinguish flames.
Smother flames from food fires other than grease fires with baking soda. Never use water on cooking fires.
▯ DO NOT USE WATER, including
wet dishcloths or towels – a
violent steam explosion will result.
▯ Use an extinguisher ONLY if:
– You know you have a Class ABC
extinguisher, and you already know
how to operate it.
– The fire is small and contained in
the area where it started.
– The fire department is being called.
– You can fight the fire with your back
to an exit.
Have an appropriate fire extinguisher available, nearby, highly visible and easily accessible near the appliance.
Whenever possible, do not operate the ventilation system during a cooktop fire. However, do not reach through fire to turn it off.
9 WARNING
9 WARNING
TO REDUCE THE RISK OF INJURY
TO PERSONS IN THE EVENT OF A
RANGE TOP GREASE FIRE,
OBSERVE THE FOLLOWING:
▯ SMOTHER FLAMES with a close-
fitting lid, cookie sheet, or metal
tray, then turn off the burner. BE
CAREFUL TO PREVENT BURNS.
If the flames do not go out
immediately, EVACUATE AND
CALL THE FIRE DEPARTMENT.
▯ NEVER PICK UP A FLAMING PAN
– You may be burned.
Risk of fire!
Grease deposits in the grease filter
can ignite.
Clean the grease filter at least every
two months or as often as necessary.
Never operate the appliance without
the grease filter.
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9 IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
9 WARNING
Risk of fire!
Grease deposits in the grease filter
can catch fire. Never work with a
naked flame near the appliance (e.g.
flambéing). Install the unit near a
heat-producing appliance for solid
fuels (e.g. wood or coal) only if there
is a closed, non-detachable cover.
There must be no flying sparks.
9 WARNING
Risk of fire!
When gas burners are in operation
without any cookware placed on
them, they can build up a lot of heat.
A ventilation appliance installed
above the cooker may become
damaged or catch fire. Only operate
the gas burners with cookware on
them.
9 WARNING
Risk of fire!
Hot oil and fat catch fire fast. Never
leave hot oil and fat unsupervised.
Never extinguish a fire with water.
Switch off the cooking position.
Suffocate flames carefully with a lid,
a fire blanket or similar.
Burn Prevention
9 WARNING
Risk of burns!
The accessible parts get hot during
operation. Never touch hot parts.
Keep children away.
Child Safety
When children become old enough to use the appliance, it is the responsibility of the parents or legal guardians to ensure that they are instructed in safe practices by qualified persons.
Remove all tape and packaging before using the appliance. Destroy the packaging after unpacking the appliance. Never allow children to play with packaging material.
Do not allow anyone to climb, stand, lean, sit, or hang on any part of an appliance, especially a door, warming drawer, or storage drawer. This can damage the appliance, and the unit may tip over, potentially causing severe injury.
Do not allow children to use this
appliance unless closely supervised by
an adult. Children and pets should not be
left alone or unattended in the area where
the appliance is in use. They should never
be allowed to play in its vicinity, whether
or not the appliance is in use.
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9 IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
9 CAUTION
Items of interest to children should
not be stored in an appliance, in
cabinets above an appliance or on
the backsplash. Children climbing
on an appliance to reach items could
be seriously injured.
Cleaning Safety
9 WARNING
Be sure the entire appliance
(including the grease filters and light
bulbs, if applicable) has cooled and
grease has solidified before
attempting to clean any part of the
appliance.
Safe use
9 WARNING
Do not repair, replace or remove any
part of the appliance unless
specifically recommended in the
manuals. Improper installation,
service or maintenance can cause
injury or property damage. Refer to
this manual for guidance. All other
servicing should be done by an
authorized service provider.
9 WARNING
Risk of burns!
by hot appliance when used with
cooking appliances. Keep children
away and ensure proper use.
9 WARNING
Risk of burns, electrical shock!
by appliance. Always let appliance
cool down prior to cleaning or
maintenance. Turn off fuse or unplug
power plug.
Do not use steam cleaners to clean the appliance.
9 CAUTION
Damage to appliance
Do not remove control knobs for
cleaning.
9 WARNING
Risk of injury, damage!
through objects set down on the
appliance. Never place objects on
the appliance.
9 WARNING
Risk of short circuit!
The cable insulation of electrical
appliances can melt. Never place
connection cable on the hot cooking
zones.
7
9 IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
9 WARNING
Risk of fire!
Overly greasy filters pose a risk of
catching fire! Never deep-fry or grill
next to the appliance without paying
careful attention. Clean grease
filters regularly.
Proper Installation and Maintenance
Have the installer show you the location of the circuit breaker or fuse. Mark it for easy reference.
This appliance must be properly installed and grounded by a qualified technician. Connect only to properly grounded outlet. Refer to Installation Instructions for details.
This appliance is intended for normal family household use only. It is not approved for outdoor use. See the Statement of Limited Product Warranty. If you have any questions, contact the manufacturer.
Do not store or use corrosive chemicals,
vapors, flammables or nonfood products
in or near this appliance. It is specifically
designed for use when heating or
cooking food. The use of corrosive
chemicals in heating or cleaning will
damage the appliance and could result in
injury.
Do not operate this appliance if it is not working properly, or if it has been damaged. Contact an authorized service provider.
Do not repair or replace any part of the appliance unless specifically recommended in this manual. Refer all servicing to an authorized service provider.
9 CAUTION
Grease left on filters can remelt and
move into the vent.
Hidden surfaces may have sharp
edges. Use caution when
reaching behind or under
appliance.
9 WARNING
When the hood is operated in
exhaust-air mode simultaneously with
a different burner which also makes
use of the same chimney (such as
gas, oil or coal-fired heaters,
continuous-flow heaters, hot-water
boilers) care must be taken to
ensure that there is an adequate
supply of fresh air which will be
needed by the burner for
combustion.
Safe operation is possible provided
that the under pressure in the room
where the burner is installed does
not exceed 4 Pa (0.04 mbar).
This can be achieved if combustion
air can flow through non-lockable
openings, e.g. in doors, windows
and via the air-intake/exhaust-air wall
box or by other technical measures,
such as reciprocal interlocking, etc.
8
9 IMPORTANT SAFETY INSTRUCTIONS
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9 WARNING
Avoid carbon monoxide poisoning –
Provide adequate air intake so
combustion gases are not drawn
back into the room.
An air-intake/exhaust-air wall box by
itself is no guarantee that the limiting
value will not be exceeded.
Note: When assessing the overall requirement, the combined ventilation system for the entire household must be taken into consideration. This rule does not apply to the use of cooking appliances, such as cooktops and ovens.
9 WARNING
Mortal danger, risk of poisoning!
through back-suctioned combustion
gases. Never operate appliance in
exhaust air mode simultaneously with
a fire-powered appliance that relies
on ambient air if sufficient air supply
has not been provided for.
Fire-powered appliances that rely on
ambient air (e.g. gas, oil, wood or coalpowered heaters, flow heaters, water
heaters) draw on combustion air from the
room where they're installed and direct
the exhaust fumes through an exhaust
system (e.g. chimney), out of the building.
In combination with an activated range hood, ambient air is drawn from the kitchen and neighboring rooms— insufficient supply air may cause low pressure. Poisonous gases from the chimney or exhaust shaft may be suctioned back into the living space.
▯ That's why sufficient supply air must
always be provided for.
▯ An air supply / exhaust wall duct alone
doesn't ensure adherence to the limit
value.
9 WARNING
Risk of electrical shock!
through damaged connection cable.
Don't bend or pinch connection
cable during installation.
9 WARNING
Risk of burns, injury!
through damaged connection cable.
Damaged connection cable must be
replaced by an licensed specialist
(electrician).
9 WARNING
Risk of injury!
From sharp edges during
installation. Always wear protective
gloves while installing the appliance.
9
9 IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
Proposition 65 Warning:
This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm. Therefore, the packaging of your product may bear the following label as required by California:
67$7(2)&$/,)251,$352326,7,21:$51,1*
:$51,1*
&DQFHUDQG5HSURGXFWLYH+DUPZZZ3:DUQLQJVFDJRY
10
Causes of damage en-us
Causes of damage
Causes of damage
9 CAUTION
Risk of damage due to ingress of humidity into the
electronic circuitry. Never clean operator controls
with a wet cloth.
9 CAUTION
Surface damage due to strong or abrasive cleaning
agents. Never use strong and abrasive cleaning
agents.
Protecting the environment
Unpack the appliance and dispose of the packaging in an environmentally friendly manner.
Operating modes
Operating modes
This appliance can be used in air extraction or air recirculation mode depending on the remote fan unit connected.
Air extraction
The air sucked in is cleaned by the
grease filters and is routed outdoors
through a pipe system.
Note: The extracted air must neither be discharged into an operating smoke or waste gas chimney nor into a shaft that serves to ventilate rooms where heat-producing appliances are installed.
▯ The local chimney sweep's consent must be obtained
if the exhaust air is to be routed to a smoke or waste
gas chimney that is not in operation.
▯ A telescopic wall duct should be used if the exhaust
air is routed through the outside wall.
Recirculation
The aspirated air is cleaned by the grease
filters and an activated charcoal filter and
is returned to the kitchen.
Note: You must install an activated charcoal filter to bind odors in the recirculation mode. Refer to the manual or ask your specialist dealer for details of the various options for operating the appliance in the recirculation mode. You can obtain the necessary accessories from specialist dealers, from our after-sales service or in the online shop.
11
en-us Getting to know your appliance
Getting to know your appliance
Getting to know your appliance
Downdraft ventilation
( Filter cover
0 Metal grease filter
8 Control knobs
Control knob
Display on the illuminated ring
The control knob has an illuminated ring that indicates a number of statuses and functions.
Display Meaning
Û Off Appliance OFF
Ú Lights up orange Appliance ON
ˆ Switch off appliance,
slowly flashes white
(three times)
ˆ Switch off appliance,
rapidly flashes white
(six times)
ˆ Switch off appliance,
slowly flashes orange
Ú Lights up blue Home Connect
ˆ Flashes blue Home Connect
ˆ Flashes orange and
white alternately
ˆ Flashes yellow and
magenta alternately
Ú Lights up green for a
few seconds, then
turns yellow
The illuminated ring on the control knob lights up orange
during operation. You can choose between two shades. If
you have several appliances installed next to each other,
you can change the shades in the settings for the
appliances so that all of the illuminated rings light up in
the same shade.
Metal grease filter saturation indicator
Activated charcoal filter
saturation indicator
(in circulating-air mode
only)
Fan run-on active
Safety shut-off, power failure
Appliance fault
Call customer service.
Appliance is initializing,
only after initial connection
or power failure
Symbol Explanation
h Home Connect
0 Switching off the appliance
< Switching on automatic mode
1 Switches on fan level 1
2 Switches on fan level 2
3 Switches on fan level 3
Ž Switches on intensive mode
μ Switches on intermittent ventilation
œ Resets the saturation indicator
12
Special accessories
You can order the following accessories from your specialist dealer:
AA 414 010 Air conduction rail for operation beside
a VG 415/425 gas appliance
Use the accessories only as indicated. The manufacturer assumes no liability for incorrect usage of the accessories.
Before using the appliance for the first time
Before using the appliance for the first ti me
Before using the appliance and accessory parts for the
first time, clean them thoroughly.
Operating the appliance en-us
Operating the appliance
Operating the appliance
Turning on
Automatic mode, three fan settings, intensive mode Ž
and the intermittent ventilation system μ are available for
extraction.
Push in the control knob and turn it clockwise to the fan setting you require.
The illuminated ring behind the control knob lights up.
Automatic mode with sensor control
In automatic mode, a sensor in the appliance detects the intensity of the cooking and roasting fumes. The appliance selects the appropriate fan setting automatically.
Switching on
Push in the control knob and turn it clockwise to the < position.
Automatic mode is activated.
The optimum fan setting 1, 2 or 3 is set automatically using a sensor. The illuminated ring behind the control knob lights up orange while the ventilation system is switched on.
If the sensor no longer detects odors, the appliance selects the lowest fan setting. After 20 minutes (in circulating-air mode) or six minutes (in air extraction mode), the ventilation system is switched off. Turn the control knob to the 0 position.
Switching off
Turning off
Turn the control knob anti-clockwise to position 0.
If the run-on function is activated, the appliance continues to run for a short time after it is switched off.~ "Run-on function" on page 14
Using Home Connect to set the appliance
You can set the appliance via the Home Connect app and
via a hob using the Home Connect app, see and
~ "Connecting the cooktop extractor system to
the cooktop" on page 22.
1. Set up the Home Connect app.
2. Establish the connection to the hob.
3. Push in the control knob and turn it anti-clockwise to
the h position.
Turn the control knob anti-clockwise to position 0.
Sensor sensitivity
In automatic mode, a sensor in the appliance detects the intensity of the cooking and roasting fumes. Depending on the setting of the sensor, the fan automatically switches to another fan setting.
Default sensitivity setting: 2
Lowest sensitivity setting: 1
Highest sensitivity setting: 4
Changing the sensitivity of the sensor
If the sensor control system reacts too quickly or too slowly, change the sensitivity setting.
You can set the sensitivity in the Home Connect app.
Intensive mode
Activate intensive mode if strong odors or large amounts of steam are produced. In this mode, the appliance operates at its maximum fan setting for a short time. After approx. six minutes, the appliance automatically switches back to fan setting 3.
13
en-us Operating the appliance
Run-on function
The run-on function leaves the ventilation system running
at a low fan setting for a few minutes after it has been
switched off. While the run-on function is switched on,
the illuminated ring for the control knob slowly flashes
orange. The appliance automatically switches off the
ventilation after 20 minutes.
The fan run-on removes any remaining kitchen fumes and reduces the condensation in the appliance.
Notes
▯ You can activate or deactivate the run-on function in
the basic settings or in the Home Connect app.
▯ The run-on function does not start unless the
appliance has been switched on for at least two
minutes.
▯ The run-on function only starts in circulating-air mode.
Switching off the run-on function early
1. Turn the control knob to <.
2. Turn the control knob to 0.
The appliance switches off the fan run-on early.
Saturation notification
When the metal grease filter or the activated charcoal filter (only in circulating-air mode) are saturated, the illuminated ring on the control knob flashes:
▯ Metal grease filter: Three times white, slow flashing
▯ Activated charcoal filter: Six times white, rapid flashing
Do not wait any longer to clean the metal grease filters or replace or regenerate the activated charcoal filters.~ "Cleaning and maintenance" on page 24
Ventilation molding
If downdraft ventilation is used next to a gas appliance, a
ventilation molding AA 414 010 must be fitted on the gas
appliance during cooking. The ventilation molding
improves extraction when using gas appliances. The
ventilation molding prevents extinction of small flames
due to the draft.
Intermittent ventilation
With intermittent ventilation, the fan automatically switches to fan setting 1 for six minutes every hour.
Switching on
Push in the control knob and turn it clockwise to the
μ position.
Intermittent ventilation is activated. The illuminated ring behind the control knob lights up orange while the ventilation system is switched on.
Switching off
Turn the control knob anti-clockwise to position 0.
14
Basic settings en-us
Q
Basic Settings
Basic settings
The appliance has various basic settings. You can adapt
these basic settings to suit your individual requirements.
To access the basic settings:
1. Carry out the following operating steps one after the
other without interruption.
2. Push in the control knob and turn it counterclockwise
to the h position. Keep the control knob pressed in.
3. Turn the control knob clockwise to position 1. Keep
the control knob pressed in.
4. Turn the control knob counterclockwise to position 0.
The illuminated ring around the control knob lights up
yellow.
Control
knob position
Function Illuminat-
ed ring
color:
Green
Illuminated ring
color: Yellow
Ž Run-on function Activated* Deacti-
vated
μ Noise reduction Activated Deacti-
vated*
*Basic setting
Exiting the basic settings menu and saving the settings
1. Carry out the following operating steps one after the
other without interruption.
2. Push in the control knob and turn it counterclockwise
to the h position. Keep the control knob pressed in.
3. Turn the control knob clockwise to position 1. Keep
the control knob pressed in.
4. Turn the control knob counterclockwise to position 0.
The illuminated ring around the control knob goes out.
5. Select the required setting using the control knob.
After approx. 5 seconds, the illuminated ring for the
control knob lights up green. Exit the basic settings to
save the setting you require.
6. To change the setting back, push in the control knob
and turn it counterclockwise to position 0, and use the
control knob to select the required setting.
The control knob lights up yellow.
Control
knob position
< Color selection for
Function Illuminat-
ed ring
color:
Green
Orange* Orange
the illuminated
Illuminated ring
color: Yellow
(dark)
ring around the
control knob
1 Fan setting 1 for
intermittent venti-
Selected* Not
selected
lation
2 Fan setting 2 for
intermittent venti-
Selected Not
selected*
lation
3 Fan setting 3 for
intermittent venti-
Selected Not
selected*
lation
*Basic setting
15
en-us Home Connect
o
Home Connect
Home Connect
This appliance is LAN- or Wi-Fi-enabled and settings can
be sent to the appliance via a mobile device.
If the appliance is not connected to the home network, it will function as an extractor hood with no network connection. The appliance can always be operated via the control knob.
The availability of the Home Connect function depends on the availability of Home Connect services in your country. Home Connect services are not available in every country. You can find more information on this at www.home-connect.com.
Notes
▯ Ensure that you follow the safety instructions in this
user manual and that these are also observed when
operating the appliance via the Home Connect app.
You must also follow the instructions in the Home
Connect app.
▯ Operation via the Home Connect app is only possible
if the control knob for the cooktop extractor system is
at the h position.
▯ Operating the appliance directly from the appliance
always takes priority. It is not possible to operate the
appliance using the Home Connect app during this
time.
Setting Up
To implement settings via Home Connect, you must have installed and set up the Home Connect app on your mobile device.
Note: In networked standby mode, your appliance requires a maximum of 2 W.
Setting up the Home Connect app
Note: You require a mobile device with the latest version
of the relevant operating system.
1. On your mobile device, go to the App Store (Apple
devices) or to the Google Play Store (Android
devices).
2. Enter "Home Connect" in the search field.
3. Select the Home Connect app and install it on your
mobile device.
4. Start the app and create your Home Connect login
details. The app will guide you through the
registration process. Make a note of your e-mail
address and password.
Open or close the Home Connect settings menu
To connect your appliance to Home Connect or establish the connection to your home network, you will need to open the Home Connect settings menu on your appliance.
Note: It is important to carry out the following operating steps without interruption, one after the other.
1. Push in the control knob and turn it one notch
counterclockwise to the h position. Keep the control
knob pressed in.
2. Turn the control knob two notches clockwise to the <
position. Keep the control knob pressed in.
3. Turn the control knob one notch counterclockwise to
position 0.
Your appliance must also be connected to the home network (router) and to the Home Connect app (on a mobile device, e.g. a smartphone or tablet). You can choose between the following connection types:
▯ Connection via Wi-Fi: If there is a Wi-Fi connection,
you can connect your appliance to your home network
manually or automatically. Establish the connection to
your home network and then the connection to the
Home Connect app.
▯ Connection via LAN cable: The appliance is
connected to the home network automatically
following confirmation on the appliance.
Note: The app will guide you through the entire registration process. In case of doubt, follow the instructions in the app.
16
Note: If you select settings in the Home Connect settings
menu, you will need to exit the Home Connect menu in
the same way to save the settings.
Displays on the illuminated ring on the control knob
▯ While you are in the Home Connect menu, the
illuminated ring on the control knob lights up blue.
▯ While the appliance is establishing a connection to
the home network, the illuminated ring on the control
knob flashes blue.
▯ If the appliance has established a connection to the
home network, the illuminated ring on the control
knob lights up green.
▯ If the appliance was not able to establish a connection
to the home network, the illuminated ring on the
control knob lights up red. Start the connection
process again.
Overview of the Home Connect settings menu
▯ Manually logging in to the home network (Wi-Fi): To
log in to the home network (Wi-Fi) manually, you
require the network name (SSID) and password (key)
for your home network.~ "Manual Registration in
the Home Network" on page 18
Home Connect en-us
▯ Reset the Home Connect connections, e.g. for a new
router, changing to a new Internet service
provider.~ "Resetting the Home Connect
connections" on page 20
Connecting the appliance to your home network (Wi-Fi)
▯ Log in to the home network (Wi-Fi) with a WPS-
enabled router.~ "Logging in to your home
network automatically (WPS)" on page 18
▯ Direct connection to a compatible cooktop.
~ "Connecting appliances directly" on page 23
▯ Switch LAN or Wi-Fi off and on, e.g. while on
holiday.~ "Switch the wireless network
connection (LAN or WLAN) on or off"
on page 20
1. Carry out the following operating steps one after the
other without interruption.
2. Open the Home Connect settings menu. ~ "Open
or close the Home Connect settings menu"
on page 16
The illuminated ring around the control knob lights up
blue.
17
en-us Home Connect
Manual Registration in the Home Network
Note: To log in to the home network (Wi-Fi) manually,
you require the network name (SSID) and password (key)
for your home network.
1. Turn the control knob clockwise to the < position.
After around 5 seconds, the illuminated ring around
the control knob flashes blue and yellow alternately.
The appliance is now in manual mode.
2. Switch to the general settings menu of your mobile
device and call up the Wi-Fi settings.
On your mobile device, the "HomeConnect" Wi-Fi
connection is available for around 20 minutes.
3. Connect to the "HomeConnect" Wi-Fi connection
(password: "HomeConnect").
4. Launch the Home Connect app on your mobile device
and follow the instructions for network login. Enter the
password (key) of the home network. Following
successful connection to the router, the illuminated
ring around the control knob lights up green for
around 3 seconds.
5. The illuminated ring around the control knob flashes
blue and white alternately. The connection to the
mobile device is being established.
The appliance is available in the app on the mobile
device once the illuminated ring around the control
knob lights up green. If the illuminated ring around the
control knob lights up red, it was not possible to
establish a connection
6. To save the connection, exit the Home Connect
settings menu. ~ "Exiting the Home Connect
settings menu" on page 19
7. After successfully connecting, push in the control
knob and turn it counterclockwise to the h position.
Otherwise, it is not possible to operate the appliance
using the Home Connect app.
Connection to the router unsuccessful
1. If a connection could not be established, check the
router and turn the control knob to another position
and then back to the < position.
The illuminated ring around the control knob lights up
blue. After around 5 seconds, the illuminated ring
around the control knob flashes blue and yellow.
2. Switch to the general settings menu of your mobile
device and start the Wi-Fi connection again.
3. Check that the password has been entered correctly.
Connection to the mobile device unsuccessful
1. If a connection could not be established, turn the
control knob to another position and then back to the
< position.
The illuminated ring around the control knob lights up
blue. After around 5 seconds, the illuminated ring
around the control knob flashes blue and white.
2. Launch the Home Connect app on your mobile device
and follow the instructions for automatic network
login.
Connecting more mobile devices to the same Home Connect account
In the Home Connect app, you can connect more mobile devices to your appliance.
Connecting more mobile devices to another Home Connect account
Prerequisite: A mobile device is connected to the
appliance. The appliance can be found in the Home
Connect settings menu.
1. Turn the control knob to another position and then
back to the < position.
The illuminated ring around the control knob flashes
blue and white. The appliance is now ready to connect
to another mobile device.
2. Launch the Home Connect app on your mobile device
and follow the instructions for automatic network
login.
The appliance is available in the app on the mobile
device once the illuminated ring around the control
knob lights up green.
Logging in to your home network automatically (WPS)
You require a router that has WPS functionality. You will find information about this in the manual for your router. You need to be able to access your router.
If this is not the case, follow the steps in ~ "Manual Registration in the Home Network" on page 18.
1. Push in the control knob and turn it to position 1.
During the connection process, the illuminated ring
around the control knob flashes blue and yellow
alternately.
18
Home Connect en-us
2. Press the WPS button on the router within the next 2
minutes.
Following successful connection to the router, the
illuminated ring around the control knob lights up
green for around 3 seconds. The illuminated ring
around the control knob then flashes blue and white
alternately. The appliance is now ready to connect to
your mobile device.
3. Launch the Home Connect app on your mobile device
and follow the instructions for automatic network
login.
The appliance is available in the app on the mobile
device once the illuminated ring around the control
knob lights up green. If the illuminated ring around the
control knob lights up red, it was not possible to
establish a connection.
4. To save the connection, exit the Home Connect
settings menu.
5. After successfully connecting, push in the control
knob and turn it counterclockwise to the h position.
Otherwise, it is not possible to operate the appliance
using the Home Connect app.
1. Turn the control knob to another position and then
back to position 1.
The illuminated ring around the control knob flashes
blue and white. The appliance is now ready to connect
to another mobile device.
2. Launch the Home Connect app on your mobile device
and follow the instructions for automatic network
login.
The appliance is available in the app on the mobile
device once the illuminated ring around the control
knob lights up green.
Exiting the Home Connect settings menu
1. Carry out the following operating steps one after the
other without interruption.
2. Close the Home Connect settings menu. ~ "Open
or close the Home Connect settings menu"
on page 16
The illuminated ring on the control knob goes out.
Connection to the router unsuccessful
1. If a connection could not be established, check the
router, and turn the control knob to another position
and then back to position 1.
The illuminated ring around the control knob lights up
blue. After around 5 seconds, the illuminated ring
around the control knob flashes blue and yellow.
2. Switch to the general settings menu of your mobile
device and start the Wi-Fi connection again.
Connection to the mobile device unsuccessful
1. If a connection could not be established, turn the
control knob to another position and then back to
position 1.
The illuminated ring around the control knob lights up
blue. After around 5 seconds, the illuminated ring
around the control knob flashes blue and white.
2. Launch the Home Connect app on your mobile device
and follow the instructions for automatic network
login.
Connecting more mobile devices to the same Home Connect account
In the Home Connect app, you can connect more mobile devices to your appliance.
Connecting the appliance to your home network (LAN)
The appliance must be connected to your home network using a LAN cable.
1. Connect the LAN cable (RJ45) to the router and the
appliance.
2. Reset the Home Connect connections.~ "Resetting
the Home Connect connections" on page 20
3. Remain in the Home Connect settings menu.
4. Turn the control knob to <.
The illuminated ring around the control knob flashes
blue and white alternately.
5. Start the Home Connect app on the mobile device and
follow the instructions.
6. As soon as the network connection is established, exit
the Home Connect settings menu.~ "Exiting the
Home Connect settings menu" on page 19
7. Push in the control knob and turn it counterclockwise
to the h position. Otherwise, it is not possible to
operate the appliance using the Home Connect app.
Connecting more mobile devices to another Home Connect account
Prerequisite: A mobile device is connected to the
appliance. The appliance can be found in the Home
Connect settings menu.
19
en-us Home Connect
Switch the wireless network connection (LAN or WLAN) on or off
You can switch off the LAN or Wi-Fi on your cooktop
extractor system at any time (e.g. to save energy during a
holiday). The connections to the home network and to the
cooktop remain saved. When you switch the LAN or Wi-Fi
back on, the saved connections are applied.
1. Carry out the following operating steps one after the
other without interruption.
2. Open the Home Connect settings menu. ~ "Open
or close the Home Connect settings menu"
on page 16
The illuminated ring around the control knob lights up
blue.
3. Turn the control knob clockwise to position 3. The
illuminated ring around the control knob lights up
green.
After around 5 seconds, the illuminated ring around
the control knob flashes blue. After a few seconds,
the illuminated ring around the control knob lights up
blue. The network connection is deactivated.
4. Close the Home Connect settings menu. ~ "Open
or close the Home Connect settings menu"
on page 16
The illuminated ring on the control knob goes out.
5. Close the Home Connect settings menu. ~ "Open
or close the Home Connect settings menu"
on page 16
The illuminated ring on the control knob goes out.
Changing from LAN connection to Wi-Fi connection
1. Carry out the following operating steps one after the
other without interruption.
2. Open the Home Connect settings menu. ~ "Open
or close the Home Connect settings menu"
on page 16
The illuminated ring around the control knob lights up
blue.
3. Turn the control knob clockwise to the μ position.
After approx. 5 seconds, the illuminated ring for the
control knob lights up green. The connection is
established via Wi-Fi.
4. Disconnect the connection between the cooktop
extractor system and the router (RJ45 cable).
Resetting the Home Connect connections
If you want to switch the network connection back on,
work through the same operating sequence. The
illuminated ring around the control knob lights up blue.
After around 5 seconds, the illuminated ring around the
control knob flashes blue and then lights up green.
Note: If the cooktop extractor system is directly connected to a cooktop, the Wi-Fi can not be switched off.
Changing from Wi-Fi connection to LAN connection
1. Connect the cooktop extractor system to the router
(RJ45 cable).
2. Carry out the following operating steps one after the
other without interruption.
3. Open the Home Connect settings menu. ~ "Open
or close the Home Connect settings menu"
on page 16
The illuminated ring around the control knob lights up
green.
4. Turn the control knob clockwise to the μ position.
After approx. 5 seconds, the illuminated ring for the
control knob lights up blue. The connection is
established via LAN.
You can reset the connections you have saved for your home network and cooktop at any time.
1. Carry out the following operating steps one after the
other without interruption.
2. Open the Home Connect settings menu. ~ "Open
or close the Home Connect settings menu"
on page 16
The illuminated ring around the control knob lights up
blue.
3. Turn the control knob clockwise to the Ž position.
After approx. 30 seconds, the illuminated ring for the
control knob lights up green. All Home Connect
settings have been reset. The appliance will no longer
be displayed in the Home Connect app.
4. Close the Home Connect settings menu. ~ "Open
or close the Home Connect settings menu"
on page 16
The illuminated ring on the control knob goes out.
20
Home Connect en-us
Software Update
Using the software update function, your appliance's
software can be updated (e.g. for the purpose of
optimization, troubleshooting or security updates). To do
this, you need to be a registered Home Connect user,
have installed the app on your mobile device and be
connected to the Home Connect server.
As soon as a software update is available, you will be informed by the Home Connect app, from which you will also be able to download the update.
Notes
▯ You can continue to use your appliance as normal
while updates are downloading.
▯ Depending on your personal settings in the app,
software updates can also be set to download
automatically.
▯ We recommend that you install security updates as
soon as possible.
Remote Diagnostics
Customer Service can use Remote Diagnostics to access your appliance if you contact them, have your appliance connected to the Home Connect server and if Remote Diagnostics is available in the country in which you are using the appliance
Note: For further information and details about the availability of Remote Diagnostics in your country, please visit the Service/Support section of your local website: www.home-connect.com
Information on Data Protection
When your appliance is connected to a WLAN network that is connected to the Internet for the first time, your appliance transmits the following categories of data to the Home Connect server (initial registration):
▯ Unique appliance identification (consisting of
appliance codes as well as the MAC address of the
installed Wi-Fi communication module).
▯ Security certificate of the Wi-Fi communication
module (to ensure a secure data connection).
▯ The current software and hardware version of your
appliance.
▯ Status of any previous resetting to factory settings.
Note: Ensure that the Home Connect functions can be used only in conjunction with the Home Connect app. Information on data protection can be accessed in the Home Connect app.
Declaration of Conformity
Gaggenau Hausgeräte GmbH hereby declares that the appliance with Home Connect functionality meets the basic requirements and other relevant provisions of Directive 2014/53/EU.
A detailed RED Declaration of Conformity can be found online at www.gaggenau.com among the additional documents on the product page for your appliance.
2.4 GHz band: max. 100 mW 5 GHz band: max. 100 mW
BE BG CZ DK DE EE IE EL
ES FR HR IT CY LV LT LU
y
HU MT NL AT PL PT RO SI
SK FI SE UK NO CH TR
5 GHz WLAN (Wi-Fi): For indoor use only
Wi-Fi® Module
FCC/IC Statements
Model: COM2 FCC ID: 2AHES-COM2 IC: 21152-COM2
The Home Connect module is a communication device designed to provide communication between appliances and smart devices.
This module is integrated at the factory, under direct control of BSH Home Appliances Corporation, and is not user servicable or upgradable. At least 77/8 inch (20 cm) separation distance should be maintained from device to user.
This initial registration prepares the Home Connect functions for use and is only required when you want to use these Home Connect functions for the first time.
21
en-us Connecting the cooktop extractor system to the cooktop
FCC COMPLIANCE STATEMENT
9 CAUTION
Changes or modifications not expressly approved
could void your authority to use this equipment.
This device complies with Part 15 of the FCC Rules.
Operation to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interference that may cause undesired
operation.
INDUSTRY CANADA STATEMENT
This device complies with Industry Canada licenseexempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including
interference that may cause undesired operation of
the device.
Operation in the band 5150-5250 MHz is only for indoor
use to reduce the potential for harmful interference to cochannel mobile satellite systems.
e
Connecting the cooktop extractor
system to the cooktop
Connecting the cooktop ext ractor system to the cooktop
You can connect this appliance to a compatible cooktop and then control the functions of the cooktop extractor system via your cooktop.
You can connect this appliance to one or two cooktops. You cannot connect multiple cooktop extractor systems to one cooktop.
Notes
▯ Make sure you follow the safety instructions in the
user manual for your cooktop and that these are
complied with even when operating the appliance via
the hood controls on the cooktop.
▯ Using the controls on the cooktop extractor system
always takes priority. It is not possible to use the hood
controls on the cooktop during this time.
▯ Operation via the Home Connect app or via the
cooktop is only possible if the control knob for the
cooktop extractor system is at the h position.
You have the following options for connecting the appliances together:
▯ Connecting appliances via the home
network~ "Connecting appliances via the home
network" on page 23
▯ Connecting appliances directly~ "Connecting
appliances directly" on page 23
22
Connecting the cooktop extractor system to the cooktop en-us
Connecting appliances via the home network
If the appliances are connected to each other via your home network, both the hood controls on the cooktop and the Home Connect functions can be used to operate the appliance.
Two appliances can be connected using the Home Connect app provided that both of them are Home Connect-compatible.
Refer to the Home Connect documents supplied for more information.
Connecting appliances directly
If the appliance is connected directly to one or several
cooktops, it can no longer be connected to your home
network. The appliance will function as an extractor hood
that is not connected to the network and you can
continue to operate it via the control panel.
Before connecting the appliances, reset all existing connections to your home network or other appliances.
Establishing a direct connection
Make sure that the cooktop is switched on and is in search mode. Search mode means that the connection process on the cooktop has been started.
Establishing a connection via the home network
1. Open the Home Connect settings menu. ~ "Open
or close the Home Connect settings menu"
on page 16
2. Log in to the home network manually or automatically;
see ~ "Manual Registration in the Home
Network" on page 18 or ~ "Logging in to your
home network automatically (WPS)" on page 18.
Once the extractor hood is connected to your home
network, you can connect to the cooktop via the Home
Connect app. To do this, follow the instructions on
your mobile device.
Connecting another cooktop to the extractor hood
1. Connect both cooktops to Home Connect.
2. Connect the cooktop extractor system to Home
Connect.
3. In the Home Connect app, connect the first cooktop
to the cooktop extractor system.
4. In the Home Connect app, connect the second
cooktop to the cooktop extractor system.
5. Turn the control knob for the cooktop extractor system
to the h position. Only then is the operation via the
cooktop possible
To do this, refer to the section entitled "Connecting to the extractor hood" in the user manual for your cooktop.
1. Open the Home Connect settings menu. ~ "Open
or close the Home Connect settings menu"
on page 16
2. Turn the control knob clockwise to position 2.
After around 5 seconds, the illuminated ring around
the control knob flashes blue and yellow alternately.
The cooktop is connected to the extractor hood once
the illuminated ring on the control knob lights up
green.
3. Close the Home Connect settings menu. ~ "Open
or close the Home Connect settings menu"
on page 16
The illuminated ring on the control knob goes out.
4. Turn the control knob for the cooktop extractor system
to the h position. Only then is the operation via the
cooktop possible
Direct connection unsuccessful
If, after around 30 seconds, a connection could not be established, the illuminated ring around the control knob lights up red. Turn the control knob to another position and then back to position 2.
The illuminated ring around the control knob lights up blue. After around 5 seconds, the illuminated ring around the control knob flashes blue and yellow. The appliance is trying to establish a connection again.
23
en-us Cleaning and maintenance
Connecting another cooktop to the extractor hood
In order to connect another cooktop to the extractor hood, run through the direct connection again with the second cooktop.
1. Switch off the Wi-Fi on the first cooktop. To do so,
follow the instructions in the user manual for the
cooktop.
2. Start the connection for the second cooktop, then
start the connection for the cooktop extractor system.
The connection process may take a few minutes. The
cooktop is connected to the cooktop extractor system
once the illuminated ring on the control knob lights up
green.
3. Switch the Wi-Fi on the first cooktop back on again.
Cleaning and maintenance
Cleaning and maintenance
9 WARNING
Risk of burns!
The appliance grows hot during operation. Let
appliance cool down prior to cleaning.
9 WARNING
Risk of electrical shock!
Moisture entering the appliance can cause an
electrical shock. Don't use a high-pressure cleaner
or steam cleaner.
9 WARNING
Risk of injury!
Components inside the appliance may have sharp
edges. Wear protective gloves.
NOTICE
Surface damage
Do not use these cleaning agents
▯ Caustic or corrosive cleaners
▯ Oven cleaners
▯ Cleaners that are caustic, contain chlorine or are
aggressive
▯ Cleaners containing large proportions of alcohol
▯ Hard, scratchy dish-washing sponges, brushes or
scourers
If such an agent comes into contact with the appliance,
wipe it off immediately with water.
Thoroughly wash out new sponge cloths before using
them.
Note: Only use a minimal amount of water when cleaning so that no water enters the appliance.
24
Cleaning and maintenance en-us
Cleaning the appliance
Note: Before cleaning, remove any jewelry from your
arms and hands.
In order to ensure the grease absorption level, the grease filter must be cleaned regularly.
Clean the appliance after each use once it has cooled down. Remove spilt liquids immediately and do not allow any food remains to dry on it.
Also clean the inside of the downdraft ventilation regularly with a damp cloth.
Appliance part/surface
Appliance
frame
Ventilation
grille
Control knob The soapy cloth must not be too wet.
Recommended cleaning
Soapy water – dry with a soft cloth.
Use a minimal amount of water when
cleaning to prevent water from penetrating the appliance.
Soak dried-on food remains with a
small amount of soapy water; do not
scour.
Carefully remove for cleaning. Soapy
water – dry with a soft cloth.
You can also clean the ventilation
grille in the dishwasher. This may
cause the ventilation grille to discolor,
making it lighter. This does not affect
its usability.
Dry with a soft cloth.
9 CAUTION
Damage to the appliance
Do not detach the control knobs
to clean them.
Removing and installing the metal grease filter
1. Remove the ventilation grille.
2. Pull the metal grease filter up and out of the
appliance.
3. Clean the metal grease filter and the ventilation grille.
4. Clean the inside of the downdraft ventilation.
5. Insert the metal grease filter.
6. Place the ventilation grille on top.
Cleaning the metal grease filter
9 WARNING
Risk of fire!
Grease deposits in the grease filter can ignite.
Clean the grease filter at least every two months or as
often as necessary.
Never operate the appliance without the grease
filter.
The metal grease filter can be cleaned in the dishwasher or by hand.
25
en-us Cleaning and maintenance
Cleaning in the dishwasher
Note: Slight discoloration may occur if cleaning in the
dishwasher. This has no effect on the performance of the
metal grease filter.
1. Place the metal grease filters loosely in the
dishwasher with the opening facing down. Do not jam
in the metal grease filters.
2. Do not clean heavily soiled metal grease filters
together with tableware.
Cleaning by hand
1. Soak the metal grease filter in hot soapy water.
2. Clean with a brush and then rinse thoroughly.
3. Allow the metal grease filter to dry before inserting.
Note: You can use a special degreaser to remove stubborn dirt. It can be ordered via the online shop.
Changing the activated charcoal filter (only in circulating-air mode)
Activated charcoal filters trap the odor-causing compounds from cooking smells. They are only used for air-recirculation mode.
The activated charcoal filter of the remote fan unit must be replaced at regular intervals. The saturation indicator on your appliance tells you how frequently this needs to be done.
Resetting the saturation indicator
If the saturation indicator for the metal grease filter or activated charcoal filter has flashed, you must reset the saturation indicator after cleaning or changing the filter.
1. Push in the control knob and turn it clockwise to the
œ position.
2. The illuminated ring behind the control knob lights up
white and goes out for approx. five seconds and lights
up white again.
The saturation indicator is reset.
3. Turn the control knob back to position 0.
26
Faults – What to Do?
Faults – What to Do? en-us
Faults – What to Do?
9 WARNING
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only
be carried out by an authorized servicer. If the
appliance is not functioning properly, unplug the
power cord or switch off the fuse in the fuse box.
Contact Customer Support.
Disruption Possible cause Solution
The appliance does not work No connection to the remote
fan unit.
Power failure Check whether other kitchen appliances are
Faulty fuse Check in the fuse box to make sure that the
After the appliance has been
switched off, the illuminated ring
flashes white slowly three times.
After the appliance has been
switched off, the illuminated ring
flashes white rapidly six times.
The fan continues to run after the
appliance has been switched off.
The illuminated ring flashes slowly
orange.
The appliance switches itself off
while in use; the illuminated ring
flashes orange and white alternately
Appliance runs in automatic mode,
illuminated ring flashes yellow and
magenta
Illuminated ring flashes magenta yellow
--------
The metal grease filter is saturated.
The activated charcoal filter
in the remote fan unit is saturated.
The run-on function is
switched on.
Safety switch off:
The controls on the appliance
have not been used for a long
time
The appliance remains off
after a power failure
The window is closed using
the window contact switch
Automatic sensor is faulty Turn the control knob to 0, then switch it back
Appliance fault Check the cable connection to the remote
Faults often have simple explanations. Please read the notes in the table before calling customer service.
Check whether the plugs of the connection
cable are properly inserted.
working.
fuse for the appliance is in working order.
Clean the metal grease filter. ~ "Cleaning
and maintenance" on page 24
Change the activated charcoal filter in the
remote fan unit. ~ "Cleaning and main-
tenance" on page 24
Further information about the run-on function.
~ "Run-on function" on page 14
Turn the control knob to 0, then switch it back
on, if required
Turn the control knob to 0, then switch it back
on, if required
Open the window, turn the control knob to 0
and then switch it back on, if required
on
If the illuminated ring continues flashing after
you have switched the appliance back on, contact after-sales service
blower
If the illuminated ring continues flashing after
you have switched the appliance back on, contact customer service
27
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