Gaggenau VG 295 250 CA, VG 295 150 CA Use & Care Manual
*DJJHQDX
Use and care manual 2
Notice d’utilisation 22
Manual de instrucciones 43
VG 295 250 CA VG 295 150 CA
Gas cooktop
Table de cuisson gaz
Encimera a gas
en-us
Table of Contents
Use and care manual
9 Safety Definitions 3
Faults – What to Do? 20
IMPORTANT SAFETY INSTRUCTIONS 4
Fire Safety 6
Gas Safety 7
Burn Prevention 8
Child Safety 9
Cleaning Safety 9
Cookware Safety 10
Proper Installation and Maintenance 10
Proposition 65 Warning 11
Causes of Damage 12
Environmental protection 12
Saving energy 12
Getting to know your appliance 13
Gas cooktop 13
Display on the illuminated ring 13
Special accessories 13
Individual parts of the burner 14
Individual parts of the wok burner 14
Operating the appliance 15
Turning on 15
Lighting manually 15
Thermo-electric flame monitoring 15
Turning off 16
Residual heat display 16
Customer Service 21
Additional information on products, accessories,
replacement parts and services can be found at
www.gaggenau.com and in the online shop
www.gaggenau.com/zz/store
Table of settings and tips 16
Tips for cooking and roasting 16
Tips for using a wok 17
Notes regarding cookware 17
Appropriate Cooking Vessels 17
Information for Use 17
Cleaning and maintenance 18
Cleaning the appliance 19
Burnt-on dirt 19
Discoloration of the burners 19
2
9 Safety Definitions
Safety Definitions
9 WARNING
This indicates that death or serious injuries may
occur as a result of non-observance of this
warning.
9 CAUTION
This indicates that minor or moderate injuries may
occur as a result of non-observance of this
warning.
NOTICE
This indicates that damage to the appliance or property
may occur as a result of non-compliance with this
advisory.
Safety Definitions en-us
Note: This alerts you to important information and/or tips.
3
9 IMPORTANT SAFETY INSTRUCTIONS
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IMPORTANT SAFETY INSTRUCTIONS
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9 IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
Fire Safety
Save these instructions.
Set the burner control so that the flame
does not extend beyond the bottom of the
pan.
Do not allow aluminum foil, plastic, paper
or cloth to come in contact with a hot
surface element, burner or grate. Do not
allow pans to boil dry.
If the cooktop is near a window, forced air
vent or fan, be certain that flammable
materials such as window coverings do
not blow over or near the burners or
elements. They could catch on fire.
Always have a working smoke detector
near the kitchen.
Never leave the cooktop unattended when
in use. Boilovers cause smoking and
greasy spillovers may ignite.
9 WARNING
TO REDUCE THE RISK OF A
GREASE FIRE:
1. Never leave surface units
unattended at high settings.
Boilovers cause smoking and
greasy spillovers that may ignite.
Heat oils slowly on low or medium
settings.
2. Always turn hood ON when
cooking at high heat or when
flambéing food (i.e. Crepes
Suzette, Cherries Jubilee,
Peppercorn Beef Flambé).
3. Clean ventilating fans frequently.
Grease should not be allowed to
accumulate on fan or filter.
4. Use proper pan size. Always use
cookware appropriate for the size
of the surface element.
In the event that personal clothing or hair
catches fire, drop and roll immediately to
extinguish flames.
Smother flames from food fires other than
grease fires with baking soda. Never use
water on cooking fires.
Take care that drafts like those from fans
or forced air vents do not push the flames
so that they extend beyond the edges of
the pan.
Have an appropriate fire extinguisher
available, nearby, highly visible and easily
accessible near the appliance.
6
9 IMPORTANT SAFETY INSTRUCTIONS
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9 WARNING
TO REDUCE THE RISK OF INJURY
TO PERSONS IN THE EVENT OF A
GREASE FIRE, OBSERVE THE
FOLLOWING:
1. SMOTHER FLAMES with a close-
fitting lid, cookie sheet, or metal
tray, then turn off the burner. BE
CAREFUL TO PREVENT BURNS.
If the flames do not go out
immediately, EVACUATE AND
CALL THE FIRE DEPARTMENT.
2. NEVER PICK UP A FLAMING PAN
– You may be burned.
3. DO NOT USE WATER, including
wet dishcloths or towels – a
violent steam explosion will result.
4. Use an extinguisher ONLY if:
– You know you have a Class ABC
extinguisher, and you already
know how to operate it.
– The fire is small and contained
in the area where it started.
– The fire department is being
called.
– You can fight the fire with your
back to an exit.
Gas Safety
To prevent carbon monoxide build-up, do
not block appliance air vents.
Have the installer show you where the gas
shut-off valve is located.
For proper burner performance, keep
igniters clean and dry.
If a burner goes out and gas escapes,
open windows and doors. Wait until gas
dissipates before using the appliance.
IMPORTANT SAFETY NOTICE: Burning
gas cooking fuel generates some byproducts which are on the list of
substances which are known by the State
of California to cause cancer or
reproductive harm. To minimize exposure
to these substances, always operate this
unit according to the instructions
contained in this booklet and provide
good ventilation.
9 WARNING
All igniters spark when any single
burner is turned on. Do not touch
any of the burners when the cooktop
is in use.
Whenever possible, do not operate the
ventilation system during a cooktop fire.
However, do not reach through fire to turn
it off.
If you smell gas, your installer has not
done a proper job of checking for leaks. If
the connections are not perfectly tight,
you can have a small leak and, therefore,
a faint smell. Finding a gas leak is not a
“do-it-yourself” procedure. Some leaks
can only be found with the burner control
in the ON position and this must be done
by a qualified service technician. See
Warning,
7
9 IMPORTANT SAFETY INSTRUCTIONS
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9 WARNING
To prevent flare-ups all grates must
be properly positioned on the
cooktop whenever the cooktop is in
use. Each of the feet must be placed
into the corresponding dimples in
the cooktop. Do not use a grate if the
rubber feet are missing or damaged.
Keep the igniter ports clean for proper
lighting performance of the burners. It is
necessary to clean these when there is a
boilover or when the burner does not light
even though the electronic igniters click.
9 WARNING
To prevent flare-ups do not use the
cooktop without all burner caps and
all burner grates properly
positioned.
9 WARNING
9 WARNING
Use this appliance only for its
intended use as described in this
manual. NEVER use this appliance
as a space heater to heat or warm
the room. Doing so may result in
carbon monoxide poisoning and
overheating the appliance. Never use
the appliance for storage.
Burn Prevention
DO NOT TOUCH SURFACE UNITS OR
AREAS NEAR UNITS - Surface units may
be hot even though they are dark in color.
Areas near surface units may become hot
enough to cause burns. During and after
use, do not touch, or let clothing,
potholders, or other flammable materials
contact surface units or areas near units
until they have had sufficient time to cool.
Among these areas are the cooktop and
areas facing the cooktop.
Do not clean or touch any of the
burners when an extra low burner (if
equipped) is in use. When the extra
low burner automatically reignites
the ignitor at the burner will spark.
8
Do not heat or warm unopened food
containers. Build-up of pressure may
cause the container to burst and cause
injury.
Always turn hood ON when cooking at
high heat or when flambéing food (i.e.
Crêpes Suzette, Cherries Jubilee,
Peppercorn Beef Flambé).
Use high heat settings on the cooktop
only when necessary. To avoid bubbling
and splattering, heat oil slowly, on no
more than a low-medium setting. Hot oil is
capable of causing extreme burns and
injury.
9 IMPORTANT SAFETY INSTRUCTIONS
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Never move a pan of hot oil, especially a
deep fat fryer. Wait until it is cool.
Secure all loose garments, etc., before
beginning. Tie long hair so that it does
not hang loose, and do not wear loosefitting clothing or hanging garments, such
as ties, scarves, jewelry, or dangling
sleeves.
Child Safety
When children become old enough to use
the appliance, it is the responsibility of
the parents or legal guardians to ensure
that they are instructed in safe practices
by qualified persons.
Do not allow anyone to climb, stand, lean,
sit, or hang on any part of an appliance,
especially a door, warming drawer, or
storage drawer. This can damage the
appliance, and the unit may tip over,
potentially causing severe injury.
Do not allow children to use this
appliance unless closely supervised by
an adult. Children and pets should not be
left alone or unattended in the area where
the appliance is in use. They should never
be allowed to play in its vicinity, whether
or not the appliance is in use.
Cleaning Safety
IMPORTANT SAFETY NOTICE: The
California Safe Drinking Water and Toxic
Enforcement Act requires the Governor of
California to publish a list of substances
known to the state to cause cancer, birth
defects or other reproductive harm, and
requires businesses to warn customers of
potential exposure to such substances.
The burning of gas cooking fuel can
generate some by-products which are on
the list. To minimize exposure to these
substances, always operate this unit
according to the instructions contained in
this manual and provide good ventilation.
9 WARNING
The burning of gas cooking fuel can
create small amounts of Carbon
Monoxide, Benzene, Formaldehyde
and Soot. To minimize exposure to
these substances the burners should
be adjusted by a certified installer or
agency to ensure proper
combustion. Ensure proper
ventilation with an open window or
use a ventilation fan or hood when
cooking with gas. Always operate the
unit according to the instructions in
this manual.
9 CAUTION
Items of interest to children should
not be stored in an appliance, in
cabinets above an appliance or on
the backsplash. Children climbing
on an appliance to reach items could
be seriously injured.
After a spill or boilover, turn off the
burner and allow the cooktop to cool.
Clean around the burner and burner
ports. After cleaning, check for proper
operation.
9
9 IMPORTANT SAFETY INSTRUCTIONS
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Cookware Safety
Hold the handle of the pan when stirring
or turning food. This helps prevent spills
and movement of the pan.
Use Proper Pan Size.
The use of undersized cookware will
expose a portion of the heating element
or burner to direct contact and may result
in ignition of clothing. Select cookware
having flat bottoms large enough to cover
the surface heating unit. This appliance is
equipped with one or more surface units
of different sizes. Proper relationship of
cookware to heating element or burner
will also improve efficiency.
Always position handles of utensils
inward so they do not extend over
adjacent work areas, burners, or the edge
of the cooktop. This reduces the risk of
fires, spills and burns.
Adjust burner flame size so that it does
not extend beyond the edge of the
cookware. Proper relationship of
cookware to burner flame reduces safety
risks.
approved for outdoor use. See the
Statement of Limited Product Warranty. If
you have any questions, contact the
manufacturer.
Do not store or use corrosive chemicals,
vapors, flammables or nonfood products
in or near this appliance. It is specifically
designed for use when heating or
cooking food. The use of corrosive
chemicals in heating or cleaning will
damage the appliance and could result in
injury.
9 WARNING
Failure to operate knobs properly
may result in personal injury and
damage to the appliance.
This appliance is not intended for
operation with an external time switch or
external remote control.
Do not operate this appliance if it is not
working properly, or if it has been
damaged. Contact an authorized service
provider.
Proper Installation and Maintenance
Have the installer show you the location
of the circuit breaker or fuse. Mark it for
easy reference.
This appliance must be properly installed
and grounded by a qualified technician.
Connect only to properly grounded outlet.
Refer to Installation Instructions for
details.
This appliance is intended for normal
family household use only. It is not
10
Do not repair or replace any part of the
appliance unless specifically
recommended in this manual. Refer all
servicing to an authorized service
provider.
To avoid electrical shock hazard, before
servicing the appliance, switch power off
at the service panel and lock the panel to
prevent the power from being switched
on accidentally.
9 IMPORTANT SAFETY INSTRUCTIONS
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Proposition 65 Warning:
This product may contain a chemical
known to the State of California, which
can cause cancer or reproductive harm.
Therefore, the packaging of your product
may bear the following label as required
by California:
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11
en-us Environmental protection
Causes of Damage
NOTICE
RISK OF HEAT DAMAGE TO ADJACENT APPLIANCES
OR KITCHEN UNITS:
If the appliance is in operation for an extended period,
heat and moisture will be generated. Additional
ventilation is required. Open the window or switch on an
extractor hood that discharges the extracted air and
moisture outside the building.
NOTICE
RISK OF DAMAGE TO THE APPLIANCE DUE TO THE
BUILD-UP OF HEAT:
Do not heat roasters, frying pans or grill stones using
more than one burner at a time.
NOTICE
Environmental protection
Environmental protection
The sections below list a number of energy-saving tips
and provide information on disposing of your appliance.
Saving energy
▯ Choose a burner of roughly the same size as your pan.
Place the cookware in the middle.
▯ Use a small saucepan for small quantities. A larger,
less full saucepan requires more energy.
▯ Always place suitable lids on saucepans. Cooking
without a lid consumes significantly more energy. Use
a glass lid so that you can see into the pan without
having to lift the lid.
▯ Cook with a small amount of water. That saves energy.
Vitamins and minerals in vegetables are preserved.
▯ Switch to a lower heat setting when possible. As a
result, you save energy.
OPERATIONAL FAULT:
Always turn the control knob to the "Off" position when
the appliance is not being used.
12
Getting to know your appliance
Getting to know your appliance
Gas cooktop
Getting to know your appliance en-us
#
3
( Power of standard-output burner
2.0 kW / 7,000 BTU/h
0 Air inlet opening
8 Power of Wok burner
Natural gas 5.5 kW / 18,800 BTU/h
Propane 5.0 kW / 17,000 BTU/h
@ Power of high-output burner
4.0 kW / 13,500 BTU/h
H Control knob:
Power levels 1–9
Á Control knob direction of rotation
P Wok ring
#
+
Special accessories
You can order the following accessories from your
specialist dealer:
WP 400 001 Wok made from multi-layer material.
Features a domed bottom and handle,
dia.: 14¼" (36 cm), capacity: 6 liters,
height: 4" (10 cm).
Use the accessories only as indicated. The manufacturer
assumes no liability for incorrect usage of the
accessories.
Display on the illuminated ring
The control knob is encircled by an illuminated ring that
indicates a number of statuses and functions.
Display screen Meaning
Û Off Appliance OFF
Ú Lit orange Appliance ON
Ú Slow flashing orange Appliance OFF
Residual heat indicator
ˆ Flashing orange Appliance fault
Call customer service.
13
en-us Getting to know your appliance
Individual parts of the burner
Ensure that the individual parts of the burner are fitted in
the correct position and are straight; otherwise, this may
result in ignition problems or problems during operation.
Ensure that the burner head and burner ring fit so that
the locking catches on the bottom of the burner snap into
the appropriate recesses. The direction of burner head
and burner ring doesn't matter.
Note: If the burner parts are fitted at an angle, the appliance will not work.
Individual parts of the standard-output burner and high-output burner
Individual parts of the wok burner
Ensure that the individual parts of the wok burner are
fitted in the correct position and are straight; otherwise,
this may result in ignition problems or problems during
operation. Fit the burner head such that the
thermocouple is positioned in the corresponding recess
on the burner head. The lug on the burner ring must
engage in the corresponding recess on the burner head.
Note: If the burner parts are fitted at an angle, the appliance will not work.
( Burner cap
0 Burner ring
8 Burner head
@ Ignition plug
H Thermocouple
#
+
#
+
( Burner cap
0 Burner ring
8 Burner head
@ Thermocouple
H Ignition plug
14
Operating the appliance en-us
Operating the appliance
Operating the appliance
Notes
▯ Only use the accessories specified. Do not line the
stainless steel recess (e.g. with aluminum foil).
▯ Do not cover the ventilation openings on the back of
the top sheet.
▯ The burner and ignition plug must be clean and dry.
▯ Only light the burners if the pan supports and all
burner parts are correctly fitted.
▯ To ignite a burner, firmly press the control knob down
as far as possible and hold it there, then turn it to the
required position.
▯ Once ignited, press and hold the control knob for
approx. 2 to 4 seconds to enable the heat sensor that
opens the gas flow to heat up first.
▯ If the flame does not ignite within 2 to 4 seconds, turn
the control knob anti-clockwise to the lowest setting
and, once ignited, turn it back to the highest setting. It
can often be quicker to ignite the burner in the lowest
setting because different gases have different ignition
characteristics.
▯ When one burner is ignited, an ignition spark will also
be generated at all the other burners.
▯ Do not touch the ignition plug while the gas appliance
is being lit.
▯ It is important to keep the appliance clean. If the
ignition plugs are dirty, this may cause ignition
problems. Clean the ignition plugs regularly with a
small, non-metallic brush. Take care to prevent the
ignition plugs from suffering any heavy knocks.
9 CAUTION
Damage to the appliance
Never try to turn the control knob directly from
position 0 to position 1, or from position 1 directly
to position 0. Doing this will damage the step valve.
9 WARNING
Risk of deflagration!
If the burner does not ignite after 15 seconds,
switch off the control knob and open the door or
window in the room. Wait at least 1 minute before
igniting the burner again.
Lighting manually
In the event of a power cut, you can light the burners
manually.
Turning on
This appliance is equipped with a step valve. The
markings on the control knob show you the output from
power levels from 1 to 9.
Your gas hob comes with ignition plugs for electrical
ignition.
1. Place a suitable item of cookware on the pan support.
2. Push in the control knob for your chosen burner and
turn it counterclockwise to the power level you
require.
The burner ignites automatically.
Turn the control knob to set the heat setting.
1. Place a suitable item of cookware on the pan support.
2. Push in the control knob for your chosen burner and
turn it counterclockwise to the power level you
require. Keep the control knob pressed in.
3. Light the burner with a gas lighter or a match. Keep
the control knob pressed in for a few seconds after
ignition.
Note: The indicator on the illuminated ring remains off.
Thermo-electric flame monitoring
For your safety, the stove is equipped with an thermoelectronic flame monitoring system. It prevents gas from
escaping if the burner mistakenly goes out while in
operation (e.g. through a draft of air).
If the burner mistakenly goes out while in operation, turn
the control knob to the 0 position and wait at least
1 minute before re-igniting the burner.
15
en-us Table of settings and tips
Turning off
Turn the control knob clockwise to position 0.
Residual heat display
After switching off the appliance, the illuminated ring on
the control knob slowly flashes orange until the appliance
has cooled enough for it to be safe to touch. Do not
touch the appliance while the residual heat indicator is
flashing.
Table of settings and tips
Table of settings and ti ps
Heat setting
9 Heating Water, clear soups
7–9 Searing Meat
6 –8 Simmering with
5–7 Baking Flour-based foods
4–5 Frying at low tem-
4 Poaching with the
3–4 Braising Roulades, roasts
2– 4 Simmering with
1 Soaking Rice, rice pudding,
Cooking method Examples
Blanching Vegetables
Deep-fat frying Fries, baked items
Frying at high
temperatures
the lid open
Frying at medium
temperatures
peratures
Defrosting Frozen food
lid open
Warming Vegetables, soups,
Steaming Vegetables
the lid on
Meat, potatoes
Liquids, pasta
Poultry, fish
Fried sausages,
onions, egg dishes
Dumplings, boiled
sausages
stews
Soups, vegetables
cereals
16
Tips for cooking and roasting
The values in the settings table serve as mere guidelines,
since more or less heat may be required, depending on
the type and condition of the foods, as well as the size
and fullness of the pot.
The high output causes grease and oil to heat up quickly.
Don't leave food unattended while frying; grease can
catch fire and burn the food.
Notes regarding cookware en-us
Tips for using a wok
Note: When you cook using a wok, place the wok ring
onto the pan support over the wok burner. Make sure that
the wok is stable on the wok ring when you are cooking.
We recommend using woks with a domed base. You can
order a high-quality wok as an optional accessory (WP
400 001).
When cooking with the wok, use only cooking oil that is
suitable for heating to high temperatures, such as peanut
oil.
Cook the ingredients at a high heat, while stirring
constantly. Do not cook them for too long. The vegetables
should be al dente.
For stirring the food and for taking it out of the pan, it is
best to use a shallow ladle with a long handle made from
a heat-resistant material.
Notes regarding cookware
Notes regarding cookware
The following information and tips have been provided to
help you save energy and avoid damaging your cookware.
Appropriate Cooking Vessels
Burner Recommended
diameter of pot
base
Normal burner 8" - 9½"
(200 - 240 mm)
High-output
burner
Wok burner 9½" - 12¾" (240 -
Pots with a diameter of less than 3½" (90 mm) or greater
than 11" (280 mm) [12¾" (320 mm) for wok burners]
shouldn't be used. If you use larger pots, you must
maintain a minimum clearance of 2" (50 mm) between the
cooking vessel and surrounding flammable objects. A
minimum distance of 2" (50 mm) must be maintained
between the control knob or control panel and the pot or
pan. The cooking vessel must touch the control panel.
9½" - 11"
(240 - 280 mm)
320 mm)
Minimum diameter
of pot base
3½" (90 mm)
3½" (90 mm)
5¾" (160 mm)
9 WARNING
Risk of injury!
The standard-output burner and high-output burner
are not suitable for use with the wok ring and a
wok. The wok is not stable and may overturn. Never
place the wok ring on the standard-output burner
or high-output burner.
Information for Use
Use cooking vessels of
appropriate size for the
particular burner.
Don't use small cooking
vessels on large burners.
The flame shouldn't come
in contact with the sides of
the cooking vessel.
Don't use any deformed
cooking vessels that don't
stand solidly on the
cooktop. The vessels could
tip over.
Only use cooking vessels
with flat and thick bottoms.
Don't cook without a lid or
if the lid is not on all the
way. The majority of the
heat is lost.
17
en-us Cleaning and maintenance
Place the cooking vessel in
the center of the burner,
otherwise it may tip over.
Don't place large pots on
the burners near the stove
controls. They could
overheat and become
damaged.
Place the pots on the pan
supports, never directly
onto the burners.
Prior to use, ensure that
the pan supports and lids
of the gas burners are
positioned correctly.
Handle vessels carefully on
the cooktop.
Don't bang the cooktop
and don't place any heavy
weights on it.
Never heat a cooking
vessel (e.g. roasting tin,
pan, cooking stone) with
multiple burners. The
resulting accumulation of
heat causes damage to the
appliance.
Cleaning and maintenance
Cleaning and maintenance
9 WARNING
Risk of electrical shock!
Moisture entering the appliance can cause an
electrical shock. Don't use a high-pressure cleaner
or steam cleaner.
9 WARNING
Risk of burns!
The accessible parts get hot during operation.
Never touch hot parts. Keep children away.
NOTICE
SURFACE DAMAGE:
Do not use the following cleaning agents:
▯ Abrasive or rough cleaners
▯ Oven cleaners
▯ Caustic, chlorinated or aggressive cleansers
▯ Cleanser with a high alcohol content
▯ Hard, scratchy sponges, brushes or scouring pads
If such an agent comes into contact with the appliance,
wash it off immediately with water.
Always wash new sponge cloths thoroughly before use.
18
Cleaning and maintenance en-us
Cleaning the appliance
Clean the appliance after each use once it has cooled
down. Remove liquids that have boiled over or spilled
immediately and do not allow any food remnants to burn
on.
Dry the burners thoroughly after cleaning. Only operate
the appliance when the burners are dry. Damp burners
can cause ignition problems and/or an unstable flame.
During assembly, make sure that the burner parts
(locking catches) are in the correct position. All parts
must be straight.
Appliance part/ surface
Stainless steel
surfaces
Pan supports,
wok ring
Burner parts Use soapy water and dry with a soft
Recommended cleaning
Use soapy water and dry with a soft
cloth. Use a minimal amount of water
when cleaning to prevent water from
penetrating the appliance.
Soak burnt-on remnants with a small
amount of soapy water; do not scour.
Remove heavy soiling or yellow discoloration caused by heat using our
stainless steel cleaner (article
no. 00311499).
Carefully remove for cleaning. Soak
in the sink. Clean using a scrubbing
brush and washing-up liquid.
Clean the area around the rubber buffers carefully so that they do not
become detached.
Rinse with clean water and dry before
placing back on the cooktop.
You can also clean the pan supports
in the dishwasher. This may discolor
the pan supports slightly but it has no
effect on their usability.
cloth. Make sure that the openings
are not blocked.
Take care that no small parts are lost.
Do not clean in the dishwasher.
Appliance part/
surface
Control panel Use soapy water, without making the
Control knobs Use soapy water, without making the
Recommended cleaning
cloth too wet. Dry with a soft cloth.
cloth too wet. Dry with a soft cloth.
9 CAUTION
Damage to the appliance
Do not detach the control knobs
to clean them.
Burnt-on dirt
For hard-to-remove, burnt-on dirt, you can order a
cleaning gel from our online shop, from your specialist
retailer or our Customer Service (item
number 00311859). It is suitable for pan supports and
the stainless steel recess. If necessary, let the dirt soak
overnight. Heed the instructions on the cleaning agent.
NOTICE
DAMAGE TO THE SURFACE Do not use the cleaning gel on the burner parts.
Discoloration of the burners
After long use, the burner parts made of brass become
darker due to natural oxidation. The change in the color
does not affect use user benefits.
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en-us Faults – What to Do?
Faults – What to Do?
Faults – What to Do?
9 WARNING
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only
be carried out by an authorized servicer. If the
appliance is not functioning properly, unplug the
power cord or switch off the fuse in the fuse box.
Contact Customer Support.
Malfunction Possible cause Solution
General electrical
malfunction.
The electrical
ignition doesn't work.
Uneven burner flame The burner parts aren't correctly positioned. Correctly position burner parts.
Gas flow seems
abnormal or no gas
comes out.
It smells like gas in
the kitchen.
The burner
immediately goes out
after ignition.
The household fuse has opened. Check in the fuse box whether the fuse has
Food or cleaner residue may be between the
flame igniters and the burners.
The burners are wet. Carefully dry the burner lids.
The burner lids aren't correctly positioned. Check whether the lids are correctly
Power failure Light burner by hand.
The openings of the burner are dirty. Clean openings of the burner.
Intermediate valves are closed. Open the intermediate valves.
If using a gas cylinder, make sure it's not
empty.
Potential leak on connection of gas cylinder. Check gas cylinder connection for leaks.
You haven't held the control knob long enough. After the burner has ignited, continue pressing
The openings of the burner are dirty. Clean openings of the burner.
Faults often have simple explanations. Please read the
notes in the table before calling customer service.
opened.
The space between flame igniter and burner
must be clean.
positioned.
Replace gas cylinder.
the control knob for a few seconds. Press in
firmly.
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