Read all instructions carefully before use. These precautions will reduce the risk of electrical shock, fire and injury
to persons. When using kitchen appliances, basic safety
precautions must be followed including those in the following pages.
1.1 Safety definitions
Here you can find explanations of the safety signal words
used in this manual.
WARNING
This indicates that death or serious injuries may occur as
a result of non-observance of this warning.
CAUTION
This indicates that minor or moderate injuries may occur
as a result of non-observance of this warning.
NOTICE:
This indicates that damage to the appliance or property
may occur as a result of non-compliance with this advisory.
Note:This alerts you to important information and/or tips.
1.2 General information
¡ Read this manual carefully.
¡ Keep the instructions, the appliance pass and the prod-
uct information safe for future reference or for the next
owner.
¡ Do not connect the appliance if it has been damaged in
transit.
1.3 Intended use
Only a qualified professional may connect appliances
without plugs. The manufacturer is not responsible for
damage caused by incorrect connections. Please see the
Statement of Limited Product Warranty →
The appliance can only be used safely if it is correctly installed according to the installation instructions. The installer is responsible for ensuring that the appliance works
perfectly at its installation location.
Only use this appliance:
¡ To prepare meals and drinks.
¡ Under supervision. Never leave the appliance unat-
tended when cooking for short periods.
¡ In private households and in enclosed spaces in a resi-
dential environment.
Page43
.
¡ up to an altitude of 13,100ft (4000m) above sea level.
Do not use the appliance:
¡ With an external timer or a separate remote control.
When using the cooking sensor function, select the hotplate on which you placed the saucepan with the temperature sensor.
1.4 Restriction on user group
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a person responsible for their
safety.
When children become old enough to use the appliance, it
is the responsibility of the parents or legal guardians to
ensure that they are instructed in safe practices by qualified persons.
Children should be supervised to ensure that they do not
play with the appliance.
Do not let children play with the appliance.
1.5 Safe use
WARNING
When properly cared for, your new appliance has been
designed to be safe and reliable.
▶
Read all instructions carefully before use. These precautions will reduce the risk of burns, electric shock,
fire, and injury to persons.
▶
When using kitchen appliances, basic safety precautions must be followed, including those in the following
pages.
WARNING
Overheated materials can cause fire or burns.
▶
Do not allow aluminum foil, plastic, paper or cloth to
come in contact with a hot surface element, burner or
grate.
▶
Do not allow pans to boil dry.
Unattended cooking on a cooktop with fat or oil can be
dangerous and may result in a fire.
▶
Do not leave the cooktop unattended when in use.
Never leave the cooktop unattended when in use.
▶
Boilovers cause smoking and greasy spillovers may ig-
nite.
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IMPORTANT SAFETY INSTRUCTIONS
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A fire could occur during cooking.
▶
Always have a working smoke detector near the
kitchen.
▶
Have an appropriate fire extinguisher available, nearby,
highly visible and easily accessible near the appliance.
If the cooktop is near a window, forced air vent or fan, be
certain that flammable materials such as window coverings do not blow over or near the burners or heating elements.
▶
They could catch on fire.
Cooking fires can spread if extinguished incorrectly.
▶
Never use water on cooking fires.
WARNING - TO REDUCE THE RISK OF A GREASE
FIRE
▶
Never Leave Surface Units Unattended at High Set-
tings - Boilovers cause smoking and greasy spillovers
that may ignite. Heat oils slowly on low or medium set-
tings.
▶
Always turn hood ON when cooking at high heat or
when flambeing food (i.e. Crepes Suzette, Cherries Ju-
bilee, Peppercorn Beef Flambe’).
▶
Clean ventilating fans frequently. Grease should not be
allowed to accumulate on fan or filter.
▶
Use proper pan size. Always use cookware appropriate
for the size of the surface element.
▶
Do not flambé under the extractor hood or work with a
naked flame. When switched on, the extractor hood
draws flames into the filter. There is a risk of fire due to
deposits on the grease filter!
Flames can be drawn into the ventilation system.
▶
Whenever possible, do not operate the ventilation sys-
tem during a cooktop fire. However, do not reach
through fire to turn it off.
Cookware Handles Should be Turned Inward and Not Extend Over Adjacent Surface Units.
▶
To reduce the risk of burns, ignition of flammable mate-
rials, and spillage due to unintentional contact with the
cookware, the handle of a cookware should be posi-
tioned so that it is turned inward, and does not extend
over adjacent surface units.
Wear Proper Apparel. Loose-fitting or hanging garments,
such as ties, scarves, jewelry, or dangling sleeves, should
never be worn while using the appliance.
▶
Tie long hair so that it does not hang loose.
▶
Secure all loose garments, etc. before beginning.
Use Proper Pan Size. This appliance is equipped with one
or more surface units of different size.
▶
Select cookware having flat bottoms large enough to
cover the surface unit heating element.
▶
The use of undersized cookware will expose a portion
of the heating element or burner to direct contact and
may result in ignition of clothing. Proper relationship of
cookware to heating element or burner will also im-
prove efficiency.
Controls may be operated unintentionally by spills covering the control panel.
▶
Never use the appliance if liquids or foods have spilled
around the control panel.
▶
Always turn off the cooktop and dry the control panel.
Boilovers can cause smoke and some foods and oils may
catch fire if left on high temperature settings.
▶
When using a timer, always supervise the cooktop.
▶
Do not allow anything to boil over or burn.
WARNING - If the frying sensor is not working properly,
overheating may result causing smoke and damage to the
pan or fire. WHEN COOKING WITH THE FRYING SENSOR FUNCTION OBSERVE THE FOLLOWING
▶
Always use a sensor frying pan.
▶
Always put the pan in the center of the cooking zone.
▶
Do not place a lid on the pan.
▶
Never leave hot fat or oil unattended.
If the cooktop turns off automatically and can no longer be
operated, it may turn itself on unintentionally at a later
point.
▶
Switch off the circuit breaker in the fuse box.
▶
Contact Customer Service for support.
If the display does not work when a cooking area is heating up
▶
disconnect the circuit breaker or fuse in the electrical
panel.
▶
contact an authorized service provider.
Do not store items on the cooking surfaces.
In the event that personal clothing or hair catches fire,
drop and roll immediately to extinguish flames.
Do Not Use Water on Grease Fires.
▶
Smother fire or flame or use dry chemical or foam-type
extinguisher.
CAUTION
The cooking process has to be supervised. A short term
cooking process has to be supervised continuously.
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IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
WARNING
Use Only Dry Potholders. Moist or damp potholders on
hot surfaces may result in burns from steam.
▶
Do not let potholders touch hot heating elements.
▶
Do not use a towel or other bulky cloth.
Hot oil is capable of causing extreme burns and injury.
▶
Use high heat settings on the cooktop only when necessary.
▶
To avoid bubbling and splattering, heat oil slowly on no
more than a low-medium setting.
▶
Never move a pan of hot oil, especially a deep fat fryer.
Wait until it is cool.
Spills of hot food may cause burns.
▶
Hold the handle of the pan when stirring or turning food.
This helps prevent spills and movement of the pan.
DO NOT TOUCH SURFACE UNITS OR AREAS NEAR
UNITS. Surface units may be hot even though they are
dark in color. Areas near surface units may become hot
enough to cause burns.
▶
During and after use, do not touch, or let clothing,
potholders, or other flammable materials contact sur-
face units or areas near units until they have had suffi-
cient time to cool. Among these areas are the cooktop
and areas facing the cooktop.
WARNING - DO NOT PLACE METALLIC OBJECTS
SUCH AS KNIVES, FORKS, SPOONS, AND LIDS ON
THE COOKTOP SURFACE SINCE THEY CAN GET
HOT.
Clean Cooktop With Caution.
▶
If a wet sponge or cloth is used to wipe spills on a hot
cooking area, be careful to avoid steam burn.
▶
Some cleaners can produce noxious fumes if applied to
a hot surface.
▶
Do not clean the appliance while it is still hot.
WARNING - The pan detection shut-off feature may not
turn off the cooking zone due to spilled food or objects
placed on the cooktop.
▶
Keep the cooktop clean and do not store objects on the
cooking zones.
CAUTION
If the temperature sensing system is not working properly,
boilovers may result causing burns and injury. WHEN
COOKING WITH THE COOKING SENSOR FUNCTION
OBSERVE THE FOLLOWING
▶
Always put the lid on pots.
▶
Always fill pots with at least 1¼" (3 cm) of liquid.
▶
Always use pots of the appropriate size and type
(enamelware pots, stainless steel and aluminum pots
equipped with wireless temperature sensor).
▶
Always keep the sensor’s window clean.
▶
When using the cooking sensor functions, make sure
that the cookware with the wireless temperature sensor
is placed on the cooking zone where you make the settings.
WARNING
Storage in or on Appliance - The use of corrosive chemicals in heating or cleaning will damage the appliance and
could result in injury.
▶
Flammable materials, corrosive chemicals, vapors or
non-food products should not be stored or used in an
oven or on or near surface units.
▶
The appliance is specifically designed for use when
heating or cooking food.
This appliance is intended for normal family household
use only.
▶
It is not approved for outdoor use.
▶
See the Statement of Limited Product Warranty. If you
have any questions, contact the manufacturer.
WARNING - Using this appliance other than for its intended use can cause fire or injury to persons.
▶
Use this appliance only for its intended use as de-
scribed in this manual.
▶
NEVER use your appliances as a space heater for
warming or heating the room. Doing so may result in
overheating the appliance.
▶
Never use the appliance for storage.
WARNING - TO REDUCE THE RISK OF INJURY TO
PERSONS IN THE EVENT OF A GREASE FIRE, OBSERVE THE FOLLOWING.
▶
SMOTHER FLAMES with a close-fitting lid, cookie
sheet, or metal tray, then turn off the burner. BE CARE-
FUL TO PREVENT BURNS. If the flames do not go out
immediately, EVACUATE AND CALL THE FIRE DE-
PARTMENT.
▶
NEVER PICK UP A FLAMING PAN – You may be
burned.
▶
DO NOT USE WATER, including wet dishcloths or tow-
els – a violent steam explosion will result.
▶
Use an extinguisher ONLY if:
- You know you have a Class ABC extinguisher, and
you already know how to operate it.
- The fire is small and contained in the area where it
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IMPORTANT SAFETY INSTRUCTIONS
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en-us
started.
- The fire department is being called.
- You can fight the fire with your back to an exit.
Do not heat or warm unopened food containers.
▶
Build-up of pressure may cause the container to burst
and cause injury.
Liquid between the pot base and the cooktop may build up
steam pressure. This may cause the pot to jump suddenly
causing injury.
▶
Always keep the cooktop and bases of pots dry.
When cooking with a double-boiler, the cooktop and cooking vessel may crack due to overheating.
▶
The cooking vessel in the double-boiler must not come
in direct contact with the bottom of the pot filled with
water.
▶
Use only heat-resistant cookware.
Glazed Cooking Utensils - Only certain types of glass,
glass/ceramic, ceramic, earthenware, or other glazed
utensils are suitable for cooktop or range-top service without breaking due to the sudden change in temperature.
▶
Use only pans that are appropriate for ceramic cook-
tops.
▶
Cookware not approved for use with ceramic cooktops
may break with sudden temperature changes.
Injury and damage to the appliance may occur if control
elements are not used properly.
1.6 Child safety
Do not let children play with the appliance.
CAUTION
Do not store items of interest to children in cabinets above
an appliance or on the backguard of an appliance. Children climbing on the appliance to reach items could be seriously injured.
Do Not Leave Children Alone.
▶
Children should not be left alone or unattended in the
area where the appliance is in use.
▶
They should never be allowed to sit or stand on any
part of the appliance.
WARNING
Do not allow anyone to climb, stand, lean, sit, or hang on
any part of an appliance, especially a door, warming
drawer, or storage drawer.
▶
This can damage the appliance, and the unit may tip
over, potentially causing severe injury.
Do not allow children to use this appliance unless closely
supervised by an adult.
▶
Children and pets should not be left alone or unat-
tended in the area where the appliance is in use. They
should never be allowed to play in its vicinity, whether
or not the appliance is in use.
WARNING
Moisture intrusion may cause an electric shock.
▶
Do not use any steam cleaners or high-pressure clean-
ers to clean the appliance.
If the appliance or the power cord is damaged, this is dangerous.
▶
Never operate a damaged appliance.
▶
Never operate an appliance with a cracked or broken
surface.
▶
Call Customer Service. →
WARNING - If the surface is cracked, switch off the appliance to avoid the possibility of electric shock.
Do Not Cook on a Broken Cooktop - If the cooktop should
break, cleaning solutions and spillovers may penetrate the
broken cooktop and create a risk of electric shock.
▶
Contact an authorized service provider immediately.
Page43
1.7 Electromagnetic interference
WARNING
This induction cooktop generates and uses ISM frequency
energy that heats cookware by using an electromagnetic
field. It has been tested and complies with Part 18 of the
FCC Rules for ISM equipment. This induction cooktop
meets the FCC requirements to minimize interference with
other devices in residential installation. Induction cooktops
may cause interference with television or radio reception.
If interference occurs, the user should try to correct the interference by
▶
Relocating the receiving antenna of the radio or television.
▶
Increasing the distance between the cooktop and the
receiver.
▶
Connecting the receiver into an outlet different than the
cooktop.
▶
It is the user's responsibility to correct any interference.
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IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
CAUTION
Persons with a pacemaker or similar medical device
should exercise caution when standing near an induction
cooktop while it is in use.
▶
Consult your doctor or the manufacturer of the pace-
maker or similar medical device for additional informa-
tion about its effects with electromagnetic fields from an
induction cooktop.
WARNING
The removable twist knob is magnetic and may affect
electronic implants, such as heart pacemakers or insulin
pumps.
▶
Persons with electronic implants must maintain a dis-
tance of at least 4" (10cm) from the magnetic twist
knob.
▶
Never put the twist knob in your pockets.
The wireless cooking sensor is magnetic and can damage
electronic implants, such as heart pacemakers or insulin
pumps.
▶
Persons with electronic implants must maintain a dis-
tance of at least 4" (10cm) from the wireless cooking
sensor.
▶
Never put the wireless cooking sensor in your pockets.
If the supply cord is damaged, it must be replaced by the
manufacturer, its authorized service provider or similar
qualified persons in order to avoid hazard.
CAUTION
The cooktop is equipped with a cooling fan on its underside. Materials may be sucked into the fan and compromise the cooling of the appliance or damage the fan.
▶
If the cooktop is installed above a drawer, the drawer
must not contain any objects or paper.
▶
There must be a minimum distance of ¾" (20mm) between the content of the drawer and the fan input.
WARNING
Malfunctions can cause injuries.
▶
Do not operate this appliance if it is not working properly, or if it has been damaged. Contact an authorized
service provider.
1.9 State of California Proposition 65
Warnings
This product may contain a chemical known to the State
of California, which can cause cancer or reproductive
harm. Therefore, the packaging of your product may bear
the following label as required by California:
1.8 Proper installation and maintenance
WARNING
In the event of a malfunction, it might become necessary
to turn off the power supply.
▶
Have the installer show you the circuit breaker or fuse.
Mark it for easy reference.
To avoid electrical shock hazard, before servicing the appliance, turn power off at the service panel and lock the
panel to prevent the power from being switched on accidentally.
Proper Installation - Improper installation or grounding can
cause electric shock.
▶
This appliance must be properly installed and grounded
by a qualified technician.
▶
Connect only to properly grounded outlet.
▶
Refer to installation instructions for details.
User Servicing - Do not repair or replace any part of the
appliance unless specifically recommended in this manual.
▶
All other servicing should be referred to an authorized
service provider.
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Preventing material damage en-us
Preventing material damage
2 Preventing material damage
Preventing material damage
NOTICE:
Cookware with rough bottoms scratch the glass ceramic
surface.
▶
Check the bottom of the cookware before setting it
down.
Salt, sugar or grains of sand scratch the glass ceramic
surface.
▶
Never use the cooktop as a working surface or for set-
ting things down.
Overheating can damage the cookware.
▶
Do not heat empty pots or pans.
Hot cookware can cause the electronics to overheat.
▶
Never set down hot pans and pots on the control panel
or the cooktop frame.
When hard or sharp objects fall on the cooktop, they can
cause damage.
▶
Do not let hard or pointed objects fall on the cooktop.
Aluminum foil and plastic melt on hot cooking zones.
▶
Do not let aluminum foil or plastic come into contact
with hot cooking zones.
▶
Do not use cooktop protective film.
Unsuitable cleaning agents can cause shimmering metallic
discolorations on the glass ceramic surface.
▶
Refer to the cleaning recommendations in this manual.
→
"Cleaning and maintenance", Page37
2.1 Overview of the most common types
of damage
Here you can find an overview of the most common types
of damage and suggestions how to avoid them.
Stains
CauseRemedy
Boiled-over foodRemove boiled-over food imme-
diately with a glass scraper.
Unsuitable cleaning
agents
Scratches
CauseRemedy
Salt, sugar and sandDo not use the cooktop as a work
Cookware with rough
bases
Discolorations
CauseRemedy
Unsuitable cleaning
agents
Pot abrasion (e.g.
aluminum)
Blisters
CauseRemedy
Sugar, food with a
high sugar content
Use cleaning agents that are suitable for glass ceramic cooktops.
surface or storage space.
Check the cookware.
Use cleaning agents that are suitable for glass ceramic cooktops.
Lift pots and pans when moving
them.
Remove boiled-over food immediately with a glass scraper.
Environmental protection and energy-saving
3 Environmental protection and en-
ergy-saving
Environmental protection and energy-saving
3.1 Disposal of packaging
The packaging materials are environmentally compatible
and can be recycled.
▶
Sort the individual components by type and dispose of
them separately.
3.2 Saving energy
If you follow these tips, your appliance consumes less energy.
Select a cookware diameter that matches the cooking
zone. Center the cookware on the cooking zone.
Tip:Cookware manufacturers usually state the top diameter of the cookware. The diameter of the cookware base is
usually smaller.
a
The energy is targeted at the cookware.
If you use cookware that is too small, energy is wasted.
If the cookware is too large, much energy is used to
heat up the cookware.
Close cookware with a fitting lid.
a
Cooking without a lid consumes more energy.
Only lift the lid when necessary.
a
If you lift the lid, a lot of energy can escape.
Use a glass lid.
a
If you use a glass lid, you can look inside the cookware
without lifting the lid.
Use cookware with a solid flat bottom.
a
Curved cookware bases increase energy consumption.
Use a cookware size that matches the amount of food you
want to cook.
a
Cookware with little content consumes a lot of energy.
Cook with a small amount of water.
a
More water requires more energy to heat it up.
Select a lower power level as soon as possible. Select a
suitable power level to continue cooking.
a
For ongoing cooking a lower power level is sufficient.
Induction cooking
4 Induction cooking
Induction cooking
4.1 Advantages of induction cooking
Induction cooking is fundamentally different from traditional cooking methods, since the heat builds up directly in
the cookware. This offers numerous advantages:
¡ Saves time when boiling and frying.
¡ Saves energy.
¡ Easier to care for and clean. Spilled food does not burn
on as quickly.
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en-us Induction cooking
¡ Controlling the heat supply and safety; the cooktop in-
creases or decreases the heat supply as soon as the
user changes the setting. The induction cooking zone
stops the heat supply when you remove the cookware
from the cooking zone without you having to switch it off
first.
4.2 Cookware
Only ferromagnetic cookware is suitable for induction
cooking.
For example:
¡ Enameled steel cookware
¡ Cast iron cookware
¡ Special stainless steel cookware that is suitable for in-
duction cooking
You can find additional information on which items of
cookware are suitable for the induction cooking under
In order to achieve a good cooking result, ensure that the
ferromagnetic area of the cookware base corresponds to
the size of the cooking zone. If the cookware is not detected on a cooking zone, place it on a cooking zone with
a smaller diameter.
If you use the FlexZone as a single cooking zone, you can
use larger cookware that is particularly suited to this zone.
You can find additional information about the positioning of
the appliances under .
Unsuitable cookware
Never use flow plates or cookware made of the following:
The material(s) from which the base of the cookware is
made may affect the cooking result. Cookware made of
materials that distribute heat evenly in the pot, such as
saucepans with a stainless steel sandwich base, save
time and energy.
You should preferably use cookware with a flat base because uneven cookware bases impair the heat supply.
No cookware/cookware of an unsuitable size
If you do not place cookware on the selected cooking zone
or the cookware is made of an unsuitable material or is not
the right size for the cooking zone, the display for the
cooking zone flashes. To make the display go out, place a
suitable item of cookware on the cooking zone. If you do
not place a suitable item of cookware on the cooking zone
within 90 seconds, it automatically switches off.
The base of many items of induction cookware is not fully
ferromagnetic:
If you use large cookware with a smaller ferromagnetic
base, only the area that is ferromagnetic heats up. As a
result, the heat is not distributed evenly. The temperature
of the non ferromagnetic area may therefore be too low for
cooking.
Cookware bases that contain aluminum reduce the ferromagnetic area. This may reduce the output and the cookware will not be detected sufficiently or at all, and will
therefore not be heated sufficiently.
10
Empty cookware or cookware with a thin base
Do not heat empty cookware and do not use cookware
with a thin base. The cooktop is equipped with an internal
safety system. However, empty cookware may heat up so
quickly that the "Automatic switch-off" function does not respond in good time and an excessive temperature is
reached. As a result, the base of the cookware may melt
and damage the glass plate. In this case, do not touch the
cookware; switch off the cooking zone. If the cooking zone
no longer works after cooling down, contact the technical
after-sales service.
Cookware detection
Each cooking zone has a minimum limit for the cookware
detection and this depends on the ferromagnetic diameter
and the material of the base of the cookware. Therefore,
use the cooking zone that best corresponds to the diameter of the pan base.
Page 11
Familiarizing yourself with your appliance en-us
Familiarizing yourself with your appliance
5 Familiarizing yourself with your ap-
pliance
Familiarizing yourself with your appliance
5.1 Control panel
Touch keys
Touch keys are touch sensitive areas. Touch a symbol to
activate the corresponding function.
¡ When the cooktop is turned on, the touch keys for the
function that can currently be selected light up in white.
Once a function is selected the touch key lights up in or-
ange.
¡ When you press a touch key, the respective function is
activated. A confirmation signal sounds.
Touch keyFunction
Main switch
Booster function for pots
Booster function for pans
Cooking sensor function
Frying sensor function
Flex flexible cooking zone
Short-term timer
Stopwatch
Keep warm function
HomeConnect™ confirmation key
Hood control function
Hood light control
Basic settings
Notes
¡ Keep the controls clean and dry. Moisture can impair
the function of the controls.
¡ Do not place cookware close to the displays and sen-
sors. The electronics may overheat.
Displays
The displays show active settings and functions.
When you select a cooking zone, the settings for this
cooking zone light up orange.
You can use the control panel to configure all functions of
your appliance and to obtain information about the operating status.
The control panel image is representative. Your appliance
may vary slightly.
DisplayName
.Cooktop ready
Cooking zone rear left
Cooking zone front left
Cooking zone rear right
Cooking zone front right
- Power levels
/ Residual heat indicator
Booster function for pots
Booster function for pans
Cooking sensor function active
Frying sensor active
Short-term timer value
.Stopwatch value
Keep warm function active
Display cleaning protection active
Panel lock active
Wi-Fi
, , , ,
Fan levels
, ,
Transfer function active
5.2 Residual heat indicator
The cooktop is equipped with a residual heat indicator for
each cooking zone. The residual heat indicator lights up
when a cooking zone is turned off. Do not touch the cooking zone when the residual heat indicator lights up.
DisplayMeaning
The cooking zone is hot.
The cooking zone is warm.
If you remove the cookware from the cooking zone during
cooking, the residual heat indicator and the selected
power level flash alternately.
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en-us Twistpad with twist knob
5.3 Cooking zones
Here you can find an overview of the cooking zones available on your cooktop. Place the cookware on the cooking
Only use cookware that is suitable for induction cooking.
→
"Induction cooking", Page9
zone that best matches its size.
When a cooking zone is active, the corresponding displays
light up.
Symbol Cooking zoneFunction
/Single cooking zoneUse cookware that matches the size of the cooking zone.
Flexible cooking zone
Twistpad with twist knob
6 Twistpad with twist knob
Twistpad with twist knob
The twist pad is the area in which you can use the twist
knob to select the cooking zones and power levels. The
twist knob automatically centers itself in the twistpad area.
6.3 Storing the twist knob
The twist knob contains a strong magnet that can cause
interference or damage.
NOTICE:
Metal particles stuck to the bottom of the magnetic twist
6.1 Using the twist knob
The twist knob is magnetic and is located on the twist pad.
1. Position the twist knob on the twist pad. It should be
centered between the displays around the twist pad
area.
The twist knob will still work if it is not perfectly centered.
2. To activate a cooking zone, tilt the twist knob towards
the desired cooking zone .
knob may scratch the surface of the cooktop.
▶
Always clean the twist knob thoroughly before you place
it on the twist pad.
1. Keep the twist knob away from magnetic data carriers
such as credit cards and cards with magnetic strips.
The magnet in the twist knob may damage these objects beyond repair.
2. The magnet in the twist knob may cause faults on tele-
visions and screens.
3. Turn the twist knob to select a power level .
6.2 Removing the twist knob
You can remove the twist knob during cooking.
WARNING
If a metallic object is placed on the twist pad area, the
cooktop may continue to heat up even though the twist
knob has been removed.
▶
Always switch off the cooktop with the main switch.
Operation
7 Operation
Operation
Here you will find everything you need to know about operating your appliance.
7.1 Turning the cooktop on or off
Turn the cooktop on or off with the main switch.
Turning the cooktop on
1. Place the twist knob on the twist pad.
2. Press .
‒ When you first switch on the cooktop, lights up for
a few seconds. This means that you have not set up
HomeConnect™, yet. This behavior will occur every
time you turn on the cooktop, until you connect the
cooktop to your home network, or if the connection
has been interrupted.
→
"HomeConnect™ ", Page32
‒ Press and follow the instructions for HomeCon-
nect™ setup.
‒ To exit the initial set-up, press any touch key.
a The indicator above turns on.
a The symbols for the cooking zones and functions avail-
able at this time light up.
a . lights up in the cooking zone displays.
▶
Remove the twist knob from the twist pad.
a The wipe-protection function is activated for 10minutes.
a If you do not replace the twist knob within this interval
the cooktop turns off.
12
Turning the cooktop off
▶
Press and hold until all indicators go out.
a All cooking zones are turned off.
a The residual heat indicators remain lit until the cooking
zones have cooled off sufficiently.
Page 13
Operation en-us
a The selected settings are stored for 5seconds. If you
turn on the appliance back on during this period, the
previously set heating settings flash. To apply these settings, tap on the twist knob within 5seconds. If you do
not tap the twist knob or if you press a different touch
key, all previous settings will be deleted.
Note:The cooktop turns off automatically when all the
cooking zones have been turned off for more than 20seconds.
7.2 Cooking zone settings
In order to make settings on a cooking zone, the cooking
zone has to be selected.
Set the desired power level for each cooking zone in the
settings area.
SettingPower level
lowest power level
highest power level
Every power level has an intermediate setting. This is
shown in the cooking zone display as . .
Note:The cooktop may temporarily reduce the power automatically to protect the fragile parts of your appliance
and to prevent the appliance from producing excess noise.
Setting the power level
Requirement:The cooktop is turned on.
1. Place the cookware on the cooking zone.
2. Select the cooking zone by tilting the control knob in the
direction of the cooking zone display .
a The cooking zone indicator and . light up in the cook-
ing zone display.
a The cooking zone remains selected for 10seconds.
3. Turn the twist knob until the required heat setting is dis-
played .
¡ If there is cookware on the cooking zone before switch-
ing the cooktop on, it is detected within 20seconds after
touching the main switch and the cooking zone is selected automatically. Set the power level within 10seconds. Otherwise, the cooking zone switches off after
20seconds.
¡ If there are several pieces of cookware on the cooktop
when it is switched on, only one piece of cookware is
detected.
¡ Place cookware on the flexible cooking zone in the cor-
rect position according to size.
Changing the power level
▶
Tilt the twist knob to select the cooking zone and
change the power level with the twist knob.
Turning the cooking zone off
▶
Tilt the twist knob to select the cooking zone and turn
the twist knob until is displayed.
a The residual heat indicator lights up after approximately
10seconds.
Note:You can also switch off the cooking zone directly by
tilting the twist knob for longer than 3seconds.
7.3 Recommended cooking settings
Here you can find recommendations on cooking and an
overview of various dishes with suitable heat levels.
¡ Select heat level 8 or 9 for bringing to a boil or initial fry-
ing.
¡ Stir thick liquids occasionally.
¡ Food that needs to be seared quickly, or food which
loses a lot of liquid during initial frying, is best seared in
several small portions.
¡ When you cook with a lid on, turn the heat setting down
as soon as steam escapes between lid and cookware.
¡ Keep the lid on the cookware after cooking until you
serve the food.
¡ When you cook with a pressure cooker, observe the
manufacturer's instructions.
¡ Do not cook food for too long or in too much water. Oth-
erwise the nutrients will be lost. You can use the kitchen
timer to set the optimum cooking time.
¡ Do not heat oil or grease until it smokes. You will
achieve healthier cooking results.
¡ When you brown food, fry small portions one after the
other.
¡ Cookware may become very hot during cooking. We
recommend the use of pot holders.
¡ →
"Saving energy", Page9
Notes
¡ If there is no cookware on the cooking zone, the cook-
ing zone display blinks. This means that the cooking
zone tries to detect the cookware. Place cookware on
the cooking zone within 30seconds, or the cooking
zone will switch itself off.
¡ If the indicators blink while cookware is present on the
cooking zone, check whether the cookware is suitable
for induction cooking.
→
"Testing cookware suitability", Page41
Cooking charts
The cooking chart shows which power level is suitable for
each type of food. The cooking time may vary depending
on the type, weight, thickness and quality of the food.
CAUTION
Stews or liquids can heat up very quickly during cooking
and may overflow or spatter, e.g. soups, sauces or drinks.
Delicate sauce, e.g. Béchamel sauce4.0-5.0
Spaghetti sauce2.0-3.0
Pot roast4.0-5.0
1
Fish
1
Ongoing cooking without lid
Cooking
4.0-5.0
Rice, with double amount of water2.0-3.0
Potatoes boiled in their skins, with
4.0-5.0
1-2cups of water
Boiled potatoes, with 1-2cups of water4.0-5.0
Fresh vegetables, with 1-2cups of wa-
2.0-3.5
ter
Frozen vegetables, with 1-2cups of
3.5-4.5
water
Pasta, with 2-4qt. water
Pudding
2
1
6.0-7.0
1.0-2.0
Cereals2.0-3.0
1
Ongoing cooking without lid
2
Cook without lid
7.4 Flex function
You can use the flexible cooking zone as one large cooking zone, or as two separate cooking zones.
The flexible cooking zone has 4induction elements, which
are controlled independently from each other. When you
use the Flex function, only the area that is covered by
cookware is activated.
Cookware recommendations for the flexible
cooking zone
Place the cookware in the middle of the cooking zone.
This assures optimal pot detection and heat distribution.
Flexible cooking zone as one large cooking zone
Possible cookware positions
Explanation
The cookware diameter is smaller than
or equal to 5⅛" (13 cm).
Place the cookware on one of the four
positions shown in the illustration.
The cookware diameter is larger than
5⅛" (13 cm).
Place the cookware on one of the three
positions shown in the illustration.
The cookware takes up more than one
of the positions shown above.
Position the cookware starting on the
upper or lower edge of the flexible
cooking zone.
Flexible cooking zone as two separate cooking zones
Possible cook-
Explanation
ware positions
The front and rear cooking zones each
have two induction elements. They can
be used independently of each other.
Use only one item of cookware on each
cooking zone.
Select the required heat setting for
each of the cooking zones.
Using the flexible zone as two separate cooking
zones
▶
Make the settings for each cooking zone independently.
→
"Cooking zone settings", Page13
Note:The flexible cooking zone operates as two separate
cooking zones as a default. If you want the Flex function to
be activated automatically you can adjust the basic settings.
Activating the Flex function
1. Place the cookware on the flexible cooking zone.
2. Select one of the two cooking zones that belong to the
flexible cooking zone.
14
Page 15
Operation en-us
3. Press .
a lights up in the cooking zone area.
4. Set the power level.
a The power level is displayed on both cooking zone dis-
plays.
Note:If both cooking zones are set to different power levels before being linked, both cooking zones switch to 0.
Changing the power level for the flexible cooking
zone
1. Select one of the two cooking zones of the flexible
cooking zone and adjust the power level with the twist
knob.
2. Change the power level using the twist knob.
Deactivating the Flex function
1. Select one of the two cooking zones that belong to the
flexible cooking zone.
2. Press .
a lights up in the cooking zone area.
a The flexible cooking zone is split into two separate
cooking zones.
Note:If the cooking zone is switched off, and then
switched back on again later, the flexible cooking zone is
reset to function as two independent cooking zones.
Using the transfer function
Requirement:The new cooking zone is turned off.
1. Lift the cookware off the active cooking zone.
a The power level of the original cooking zone is blinking.
2. Set down the cookware on the new cooking zone.
7.5 Transfer function
You can use this function to transfer the settings from one
cooking zone to another.
To transfer the settings, move the cookware from the
cooking zone you are using to another cooking zone.
You can also use this function on the flexible cooking
zone. For additional information on how to position the
cookware, refer to the information on using the flexible
cooking zone.
→
"Flex function", Page14
General information for using this function:
¡ Ensure that the new cooking zone is turned off, does
not have any settings and there is no cookware on it.
¡ If you move several pieces of cookware, only the set-
tings for the cookware you moved last are transferred.
¡ If you set down an additional item of cookware on a dif-
ferent cooking zone before you have confirmed the settings, the transferred settings are available for either
item of cookware. Confirm the required cooking zone.
¡ You can only transfer the booster functions from left to
right or vice versa if no other cooking zone is active.
¡ When you set down the cookware in its original position,
the settings are kept.
¡ If the flexible cooking zone is activated when moving an
item of cookware across the flexible cooking zone, the
settings are applied automatically.
a The cookware is detected on the new cooking zone.
lights up.
a The transferred power level is blinking on the new cook-
ing zone display. lights up on the original cooking
zone display.
3. Select the new cooking zone to confirm the settings.
a The power level of the original cooking zone is set to .
.
7.6 Short-term timer
You can use the Short-term timer to set a time of up to
99minutes.
The Short-term timer is independent from other settings
and does not switch off a cooking zone.
Setting the Short-term timer
WARNING
Boilovers can cause smoke and some foods and oils may
catch fire if left on high temperature settings.
▶
When using a timer, always supervise the cooktop.
▶
Do not allow anything to boil over or burn.
15
Page 16
en-us Operation
1. Press .
a lights up in the Short-term timer display.
2. Set the desired time using the twist knob.
3. Press to confirm.
a The time starts to count down.
a When the time has elapsed, a beep sounds. blinks in
the timer display.
4. Press to turn off the signals.
Changing or canceling the Short-term timer
1. Press .
2. Set the desired time using the twist knob.
To cancel the short-term timer, set the time to .
3. Press to confirm.
Using the timer plus function
With the timer plus function you can determine how much
time has elapsed since the Short-term timer has elapsed.
Requirement:The Short-term timer has run out and the
timer end signal is still active.
1. Press and hold for a few seconds.
a The Stopwatch is activated and is displayed on the
Stopwatch display.
a The originally set Short-term timer value blinks on the
Short-term timer display.
2. Press and hold for a few seconds.
a Both timers are cleared.
7.8 Booster function for pots
With this function you can heat larger quantities of water
faster than with power level 9. This function temporarily increases the top output of the selected cooking zone.
You can also use this function on the flexible cooking zone
if it is used as a joined cooking zone.
Restrictions for using the Booster function
¡ This function can only be used on one cooking zone of
the same cooktop segment at a time. The illustration
shows these segments of your cooktop.
¡ If the function is not available, and blink on the dis-
play of the selected cooking zone. The power level is
set automatically.
Activating the booster function for pots
1. Select the cooking zone with the twist knob.
2. Press .
a lights up in the cooking zone display.
7.7 Stopwatch
The Stopwatch displays the time that has elapsed since
activating the function.
The Stopwatch works independently from the cooking
zones and from other settings. This function does not automatically switch off a cooking zone.
Starting the Stopwatch
WARNING
Boilovers can cause smoke and some foods and oils may
catch fire if left on high temperature settings.
▶
When using a timer, always supervise the cooktop.
▶
Do not allow anything to boil over or burn.
▶
Press .
a . lights up on the stopwatch display.
a The time begins to count up.
Note:The maximum duration is 99minutes and 59 seconds (99.59). If this value is reached, the display starts
again at 00.00.
Canceling the Short-term timer
1. Press .
a The timer is paused, the display remains on.
2. If you press while it still lights up orange, the timer
continues to count up.
3. Press and hold to cancel the short-term timer.
Deactivating the booster function for pots
1. Select the cooking zone with the twist knob.
2. Press .
a goes out.
a The cooking zone switches to power level .
Notes
¡ In certain circumstances, this function may switch off
automatically in order to protect the electronic elements
inside the cooktop.
¡ If you have set a power level before activating the func-
tion, this power level is used automatically after the
function has been deactivated.
7.9 Booster function for pans
With this function you can heat cookware faster than with
power level .
You can also use this function on the flexible cooking zone
if it is used as a joined cooking zone.
Recommendations for using this function:
¡ Always use cookware that has not been pre-heated.
¡ Use cookware with a flat base.
¡ Do not use cookware with a thin base.
¡ Never leave empty cookware, oil, butter or lard to heat
up unattended.
¡ Do not place a lid on the cookware.
¡ Place the cookware on the center of the cooking zone.
¡ Ensure that the diameter of the base of the cookware
matches the size of the cooking zone.
¡ Refer to the information on cooking with induction for in-
formation on the type, size and positioning of the cookware. →
Page9
16
Page 17
Operation en-us
Restrictions for using the Booster for pans function
¡ This function can only be used on one cooking zone of
the same cooktop segment at a time. The illustration
shows these segments of your cooktop.
¡ If the function is not available, and blink on the dis-
play of the selected cooking zone. The power level is
set automatically.
Activating the booster function for pans
WARNING
Oil and fat heat up quickly with the Booster for pans function. Overheated oil and fat may ignite.
▶
Never leave the cooktop unattended during cooking.
1. Select the cooking zone.
2. Press .
a lights up on the cooking zone display.
Deactivating Booster for pans
The function is turned off automatically after 30seconds.
You can turn it off manually before that.
▶
Press .
a goes out.
a The cooking zone switches to power level .
Note:If you have set a power level before activating the
function, this power level is used automatically after the
function has been deactivated.
7.10 Keep warm
This function is suitable for melting chocolate or butter and
for keeping food warm.
Activating the keep warm function
1. Select the cooking zone.
2. Press .
a lights up on the display.
Deactivating the keep warm function
1. Select the cooking zone.
2. Press .
a goes out.
a The cooking zone turns off and the residual heat indica-
tor lights up.
Note:You can also deactivate the function by turning the
twist knob or selecting a different function.
7.11 Cooking assistance functions
These functions help to make cooking easier and promise
outstanding cooking results. The recommended temperature settings are suitable for any type of cooking.
Advantages with using the cooking assistance functions:
¡ The functions enable you to cook without using exces-
sive heat and promise the perfect cooking and frying results.
¡ The sensors measure the temperature of the cookware
continuously. This allows the cooking power to be regulated so that the right temperature is maintained at all
times.
¡ You can add your food once the selected temperature
has been reached. The temperature is automatically
kept constant without you having to change the temperature setting.
¡ The functions are available on all cooking zones. For
the cooking sensor function you require a wireless
cooking sensor.
Types of cooking assistance functions
You can use the cooking assistance functions to select the
best type of cooking for each kind of food.
Frying sensor technology for frying pans
Cooking processTemperature
The table shows the various function settings that are
available for the cooking assistants.
CookwareAvailabilityActivating
levels °F (°C)
Frying with a little oil1, 2, 3, 4, 5All cooking zones
Cooking sensor function
If there is no wireless cooking sensor included with your cooktop, you can purchase it from specialist retailer, Customer
Service, or our official website.
Cooking processTemperature
CookwareAvailabilityActivating
levels °F (°C)
Keeping warm, heating160 (70)All cooking zones
17
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en-us Operation
Cooking processTemperature
CookwareAvailabilityActivating
levels °F (°C)
Poaching in milk185 (85)All cooking zones
Poaching in water195 (90)All cooking zones
Boiling212 (100)All cooking zones
Cooking in a pressure cooker240 (115)All cooking zones
Deep-fat frying at a low temperature320 (160)All cooking zones
Deep-fat frying at a medium temperature340 (170)All cooking zones
Deep-fat frying at a high temperature355 (180)All cooking zones
Suitable cookware for the cooking assistance
functions
Select the cooking zone with the diameter that most
closely matches that of the base of the cookware. Place
the cookware in the center of this cooking zone.
Cooking sensor function
¡ Use cookware that is tall enough. The water level must
be higher than the silicone patch for the wireless cooking sensor, once you have added the required volume
of water.
¡ Any cookware that is suitable for induction cooking can
be used for the cooking sensor. Refer to the information
on induction cooking. →
Frying sensor function
Page9
¡ For the frying sensor function, you can purchase special
sensor frying pans designed for this function.
¡ These frying pans have a non-stick coating so that you
can fry food with only a small amount of oil.
¡ The frying sensor has been configured specifically for
this type of frying pan. Other types of frying pans may
overheat. They may reach a temperature below or
above the selected temperature setting. Try the lowest
temperature setting first and change it if necessary.
¡ If you use the frying sensor on the flexible cooking
zone, make sure the pan matches the size of the cooking zone and is positioned correctly. Otherwise the frying sensor may not be activated.
→
"Flex function", Page14
CAUTION
When using a conventional frying pan observe the following notes.
▶
The Frying sensor function has been configured specifically for our system pans.
▶
Other frying pans may overheat. They may reach a temperature above or below the selected frying level. Try
the lowest frying level first and then change it according
to your requirements.
▶
Make sure that the diameter of the base of the frying
pan corresponds to the size of the cooking zone. Place
the pan in the center of the cooking zone.
These special pans can be purchased as an optional accessory from specialist retailers or through our Customer
Service. Always quote the relevant reference number:
Reference
Part
number
GP9000016" (15 cm) frying pan
GP9000027" (18 cm) frying pan
GP9000039" (21 cm) frying pan
GP90000411" (28 cm) frying pan.
Only recommended for the single
11" (28 cm) cooking zone.
CA051300Teppan Yaki.
Recommended for the flexible cooking
zone only.
Note:The chart in the section on cooking assistance functions lists which cookware is suitable for which functions.
→
"Types of cooking assistance functions", Page17
Sensors and special accessories
The sensors measure the temperature of the cookware
continuously. This regulates the cooking power very precisely in order to retain the correct temperature and
achieve perfect cooking results.
Your cooktop has two different systems for temperature
measurement in order to achieve the best results:
¡ Temperature sensors that are inside the cooktop and
check the temperature at the base of the cookware.
Suitable for frying sensor technology for frying pans.
18
Page 19
Operation en-us
¡ A wireless cooking sensor that transmits information
about the temperature of the cookware to the control
panel. Suitable for the cooking functions. The wireless
¡ The frying function reports when the empty frying pan
has reached the optimum temperature for adding oil
and then for adding the food.
cooking sensor is essential for using the cooking sensor
functions.
¡ If your cooktop does not have a wireless cooking sensor
included, you can purchase it from specialist retailers,
our Customer Service, or our official website. Refer to
the section on the wireless cooking sensor for more information.
→
"Wireless cooking sensor", Page28
Frying sensor
With the Frying sensor function, a sensor controls the temperature of the pan. You can fry while the pan maintains
the selected temperature.
Advantages when using the Frying sensor function:
¡ The cooking zone only continues heating for as long as
this is necessary to maintain the temperature. This
General notes for using the Frying sensor function:
¡ Do not place a lid on the frying pan. This will prevent the
function from activating correctly. Use a splatter guard
to prevent fat from spitting out.
¡ Use suitable oil or fat. If you are using butter, mar-
garine, cold-pressed olive oil or lard, use temperature
setting 1 or 2.
¡ Never leave fat or oil unattended while you are heating
it.
¡ If the cooking zone is a higher temperature than the
cookware or vice versa, the cooking sensor is not acti-
vated correctly.
¡ If you are frying with a large amount of oil, always use
the following cooking sensor functions: Deep-fat frying
with a large amount of oil in a saucepan, set the tem-
perature to 320 - 355° F (160 – 180 °C).
saves energy and prevents the oil or fat from overheating.
Frying levels
The Frying sensor function offers 5frying levels.
Frying
TemperatureSuitable for
level
1Very lowPreparing and reducing sauces, sweating vegetables and frying food in extra virgin
olive oil, butter or margarine.
2LowFrying food using extra virgin olive oil, butter or margarine, e.g. omelettes, French
toast, hash browns.
3Medium-lowFrying fish, pancakes and thick food such as Hamburgers or pork chops.
4Medium-highFrying ground meat, vegetables or thin slices of meat, e.g. veal cutlet.
5HighFrying food at high temperatures, e.g. steaks medium rare or fried cooked potatoes.
Setting the frying sensor function
CAUTION
Hot oil or fat may ignite.
▶
Never leave hot fat or oil unattended.
▶
When you cover the pan with a lid, the automatic regulation will not work. You can use a mash splatter guard,
it will not affect the automatic regulation.
▶
Only use fat or oil that is suitable for frying.
▶
When you are using butter, margarine, olive oil or lard,
select frying level 1 or 2.
▶
Do not use Frying sensor for boiling.
Requirements
¡ The cooktop is turned on.
¡ You have selected a suitable frying level from the chart.
→
Page19
1. Place the frying pan in the center of the cooking zone.
2. Select the cooking zone.
3. Press .
a and the frying level light up on the cooking zone
display.
4. Select the desired frying level with the twist knob.
a blinks.
a The cooking zone starts to heat up. The cooking zone
display shows the heating progress from to and
flashes alternately with the set frying level.
19
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en-us Operation
a Once the set frying level is reached, a signal sounds
and the heat-up indicator goes out. The frying level is
displayed.
5. Add the frying oil to the pan.
6. Add the ingredients.
Turn the food over as usual to avoid burning.
Turning the frying sensor off
1. Select the cooking zone.
2. Press or set the frying level to with the twist knob.
a A signal sounds and goes out.
Cooking sensor function
You can use this function to heat, simmer or cook food,
cook it in a pressure cooker, or fry it in a pot with sufficient
oil at a controlled temperature.
Advantages when using the cooking sensor function:
¡ The cooking zone only heats up in order to maintain the
temperature. This saves energy. Oil or fat will not overheat.
¡ The temperature is continuously monitored. This pre-
vents the food from spilling over and you do not need to
change the temperature level.
¡ The cooking sensor functions tell you when the water or
oil has reached the optimal temperature for adding the
food; in some cases the food should be added at the
beginning, refer to the cooking chart.
General notes for using the cooking sensor function:
¡ Use cookware with a thick, flat base. Do not use cook-
ware with a thin or domed base.
¡ Fill the cookware so that the contents reach high
enough to cover the cooking sensor's silicone patch.
¡ If you are frying with little oil using a frying pan, always
use the frying sensor function.
¡ Position the cookware in such a way that the wireless
cooking sensor is pointing towards the outer side of the
cooktop.
¡ Do not remove the wireless cooking sensor from the
cookware during cooking.
¡ Remove the wireless sensor from the cookware after
cooking. Take care as you do so because the wireless
cooking sensor can become very hot.
¡ If no signal sounds, ensure that there is a lid on the con-
tainer. For optimum operation of the cooking sensor, we
recommend always using a lid, except when you use
the function for deep-fat frying with a large amount of oil
in a pot at 340°F (170°C).
¡ Never leave oil unattended when it is being heated. Use
oil that is suitable for deep-fat frying. Do not mix different cooking fats and oils, such as oil and lard. These
mixtures may foam up when they become hot.
¡ If you are not satisfied with the cooking result use more
water the next time, for example when boiling potatoes.
Maintain the recommended temperature level.
Temperature ranges and settings for the cooking sensor function
Cooking functionTemperature range
Suitable for, e.g.Tips
°F (°C)
Heating / keeping
warm
Poaching175 - 195
140 - 160
(60 - 70)
soups, punch¡ Portioned frozen products, such as spinach.
rice, milk¡ This function is suitable for cooking food at
(80 - 90)
Boiling195 - 212
pasta, vegetables¡ You can use this function to boil water with
(90 - 100)
Cooking in a pressure
cooker
230 - 250
(110 - 120)
chicken, stew¡ Follow the manufacturer's recommenda-
¡ Place the frozen product in the cookware.
¡ Add the volume of water specified by the
manufacturer.
¡ Place a lid on the cookware and set the tem-
perature to 160°F (70°C).
¡ Stir occasionally.
low temperatures and for thickening sauces
and stews.
¡ Set the temperature to 195°F (90°C).
the lid on without it boiling over.
¡ The temperature control allows for efficient
cooking.
¡ Set the temperature to 212°F (100°C).
tions.
¡ After the audible signal sounds, continue
cooking for the recommended time.
¡ Set the temperature to 240°F (115°C).
20
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Operation en-us
Cooking functionTemperature range
Suitable for, e.g.Tips
°F (°C)
Frying with a large
amount of oil in a pot
340 - 355
(170 - 180)
doughnuts, dumplings¡ Heat the oil with the lid on.
Setting the boiling point
The point at which water starts to boil depends on the
height of your home above sea level. If the water is boiling
too vigorously or not vigorously enough, you can set the
boiling point.
1. Select the basic setting .
→
"Basic settings", Page31
2. The boiling point is set to setting 3 by default. If your
home is at an elevation between 650 and 1300ft. (200 400m) above sea level, there is no need to change the
boiling point. If not, choose the correct setting from the
following table according to your altitude.
Note:The temperature level 212°F (100°C) is sufficient
for efficient boiling, even if the water does not boil very
quickly. However, you can change the boiling point. For
example, if you want it to boil more quickly, you can select
a lower altitude.
¡ Remove the lid after the audible signal and
add the food, unless there are different instructions in the cooking charts.
¡ Set the temperature to 340°F (170°C).
5. Press the symbol on the wireless cooking sensor.
a Once the cooking sensor has been detected, the default
temperature of 200°F (95°C) lights up in the cooking
zone display.
6. Set the desired temperature with the twist knob. The
temperature can be changed in increments of 5 or 10°F
(approx. 5°C).
7. The cooking zone starts to heat up. The cooking zone
display shows the heating progress from to and
flashes alternately with the set cooking temperature.
Setting the cooking sensor function
Requirement:The cooktop is turned on.
1. Attach the wireless cooking sensor to the cookware.
→
"Wireless cooking sensor", Page28
2. Place a pot filled with sufficient liquid on the cooking
zone and cover it with a lid.
3. Select the cooking zone with the twist knob.
a . lights up in the cooking zone display.
4. Press .
a A signal sounds.
a lights up in the cooking zone display.
a Once the set cooking temperature is reached, a signal
sounds and the heat-up indicator goes out. The cooking
temperature is displayed.
8. Remove the lid after the signal tone and add the food.
Keep the lid closed during the cooking process.
9. You can also call up the cooking sensor functions via
the wireless cooking sensor:
‒ Place the cookware and press the symbol on the
wireless cooking sensor.
‒ Select the cooking zone with the twist knob. When
the cooking sensor function is ready, . lights up in
the cooking zone display.
‒ Set the desired temperature with the twist knob.
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en-us Operation
Note:When frying with a large amount of oil, do not cover
the pot with a lid.
– Select the cooking zone and press .
– Select the cooking zone and set the temperature to
.
Turning the cooking sensor function off
▶
You can deactivate the cooking sensor functions in dif-
– Press the symbol on the wireless cooking sensor.
a A signal sounds and goes out.
ferent ways:
Cooking charts for the cooking assistance functions
The following charts provide a selection of dishes and are
sorted according to foods. Temperature and cooking time
depend on the quantity, condition and quality of the foods.
Touch keyCooking assistance function
Frying sensor function for frying pans
Cooking sensor function
Meat
FoodFunctionTemperature °F
(°C)
Total cooking time
from sound signal
Frying with a little oil
Escalope, plain46-10
Escalope, breaded46-10
Fillet46-10
Chops310-15
Cordon bleu410-15
Viennese schnitzel410-15
Steak, rare, 1¼" (3cm) thick56-8
Steak, medium, 1¼" (3cm) thick58-12
Steak, well done, 1¼" (3cm) thick48-12
Poultry breast, ¾" (2cm) thick310-20
Meat cut into strips47-12
Gyros47-12
Bacon45-8
Ground meat46-10
Hamburgers, ½" (1.5cm) thick36-15
Rissoles, ¾" (2cm) thick310-20
Filled rissoles310-20
Boiled sausages38-20
Raw sausages38-20
Poaching
Sausages195 (90)10-20
Boiling
Meatballs212 (100)20-30
Stewing poultry212 (100)60-90
Viennese boiled beef212 (100)60-90
Cooking with a pressure cooker
Stewing poultry250 (115)15-25
Viennese boiled beef250 (115)15-25
Deep-fat frying
Deep-fat frying chicken portions340 (170)10-15
Deep-fat frying meatballs340 (170)10-15
22
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Fish
Operation en-us
FoodFunctionTemperature °F
(°C)
Total cooking time
from sound signal
Frying with little oil
Fish fillet, plain410-20
Fish fillet, breaded310-20
Scampi44-8
Shrimp44-8
Fried whole fish310-20
Poaching
Braised fish195 (90)15-20
Deep-fat frying
Deep-fat frying fish in beer batter340 (170)340 (170)
Deep-fat frying breaded fish340 (170)10-15
Egg dishes
FoodFunctionTemperature °F
(°C)
Total cooking time
from sound signal
Frying with little oil
Fried eggs in butter22-6
Fried eggs42-6
Scrambled eggs24-9
Omelettes23-6
Crêpes51,5-2,5
Frech toast34-8
Shredded raisin pancake310-15
Boiling
Boiled eggs212 (100)5-10
Vegetables and legumes
FoodFunctionTemperature °F
(°C)
Total cooking time
from sound signal
Frying with a little oil
Garlic22-10
Onions, sautéed22-10
Onion rings35-10
Zucchini34-12
Eggplant34-12
Peppers34-15
Frying green asparagus34-15
Mushrooms410-15
Sautéing vegetables in oil110-20
Glazed vegetables36-10
Boiling
Broccoli212 (100)10-20
Cauliflower212 (100)10-20
Brussels sprouts212 (100)30-40
Green beans212 (100)15-30
Chickpeas212 (100)60-90
23
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en-us Operation
FoodFunctionTemperature °F
(°C)
Total cooking time
from sound signal
Peas212 (100)15-20
Lentils212 (100)45-60
Cooking in a pressure cooker
Vegetables in a pressure cooker250 (115)3-6
Chickpeas in a pressure cooker250 (115)25-35
White beans in a pressure cooker250 (115)25-35
Lentils in a pressure cooker250 (115)10-20
Deep-fat frying
Deep-fat frying breaded vegetables340 (170)4-8
Deep-fat frying vegetables in beer batter340 (170)4-8
Deep-fat frying breaded mushrooms340 (170)4-8
Deep-fat frying mushrooms in beer batter340 (170)4-8
Potatoes
FoodFunctionTemperature °F
(°C)
Total cooking time
from sound signal
Frying with a little oil
Fried potatoes, made from unpeeled boiled potatoes56-12
French fries, made from raw potatoes415-25
Potato pancakes52,5-3,5
Swiss rösti250-55
Glazed potatoes310-15
Poaching
Cooking potato dumplings185 (85)30-40
Boiling
Boiling potatoes212 (100)30-45
Cooking in a pressure cooker
Potatoes in a pressure cooker250 (115)10-20
Pasta and cereals
FoodFunctionTemperature °F
(°C)
Total cooking time
from sound signal
Poaching
Rice195 (90)25-35
Polenta185 (85)3-8
Semolina pudding185 (85)5-10
Boiling
Pasta212 (100)7-10
Dumplings212 (100)6-15
Cooking in a pressure cooker
Rice in a pressure cooker250 (115)5-8
Soups
FoodFunctionTemperature °F
(°C)
Total cooking time
from sound signal
Poaching
Instant creamy soups195 (90)10-15
Hervir
24
Page 25
Operation en-us
FoodFunctionTemperature °F
(°C)
Total cooking time
from sound signal
Home-made broths212 (100)60-90
Instant soups212 (100)5-10
Cooking in a pressure cooker
Home-made broths in a pressure cooker250 (115)20-30
Sauces
FoodFunctionTemperature °F
(°C)
Total cooking time
from sound signal
Frying with a little oil
Tomato sauce with vegetables125-35
Béchamel sauce110-20
Cheese sauce110-20
Reducing sauces125-35
Sweet sauces115-25
Desserts
FoodFunctionTemperature °F
(°C)
Total cooking time
from sound signal
Poaching
Rice pudding185 (85)40-50
Porridge185 (85)10-15
Chocolate pudding185 (85)3-5
Boiling
Compote212 (100)15-25
Deep-fat frying
Deep-fat frying jam-filled doughnuts320 (160)5-10
Deep-fat frying ring doughnuts320 (160)5-10
Deep-fat frying buñuelos320 (160)320 (160)
Frozen products
FoodFunctionTemperature °F
(°C)
Total cooking time
from sound signal
Frying with a little oil
Escalope415-20
Cordon bleu410-30
Poultry breast410-30
Chicken nuggets410-15
Gyros410-15
Kebab410-15
Fish fillet, plain310-20
Fish fillet, breaded310-20
Fish sticks48-12
Frying French fries54-6
Stir-fries36-10
Spring rolls410-30
Camembert310-15
Keeping warm, heating
Vegetables in cream sauce160 (70)160 (70)
25
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en-us Operation
FoodFunctionTemperature °F
(°C)
Total cooking time
from sound signal
Boiling
Green beans, frozen212 (100)15-30
Deep-fat frying
Deep-fat frying French fries355 (180)4-8
Miscellaneous
FoodFunctionTemperature °F
(°C)
Total cooking time
from sound signal
Frying with a little oil
Camembert36-10
Croutons36-10
Dried ready meals15-10
Toasting almonds43-15
Toasting nuts43-15
Toasting pine nuts43-15
Keeping warm, heating
Heating goulash soup160 (70)10-20
Heating mulled wine160 (70)5-15
Poaching
Heating milk185 (85)3-10
Teppan Yaki for the flexible cooking zone
The Teppan Yaki accessories are ideal for the flexible
cooking zone and are optimal cookware for using the frying sensor function.
With Teppan Yaki you can cook meat, fish, seafood,
vegetables, desserts and bread with very little oil, easily
and healthily. The Teppan Yaki adapts perfectly to the
flexible cooking zone. Direct contact with the plate and
uniform heat transfer make it possible to retain the consistency, color and succulence of the food when searing and
browning.
The following table shows a selection of dishes and is arranged by food type. The temperature and the cooking
time depend on the amount, the condition and the quality
of the food.
Note:Set up the flexible cooking zone as a joined cooking
zone to ensure the function is activated correctly.
Meat
FoodCookwareFrying sensor levelTotal frying time after the
signal (min)
Escalope, plain46 - 10
Fillet44
Chops33
Steak, rare, 1¼" (3cm) thick55
Steak, medium, 1¼" (3cm)
58 - 12
thick
Steak, well done, 1¼" (3cm)
44
thick
Poultry breast, ¾ (2 cm)
310 - 20
thick
Bacon33
Hamburgers36 - 15
Boiled sausages48 - 20
Raw sausages48 - 20
Gyros47 - 12
26
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Operation en-us
FoodCookwareFrying sensor levelTotal frying time after the
signal (min)
Ground meat46 - 10
Fish and seafood
FoodCookwareFrying sensor levelTotal frying time after the
signal (min)
Fish fillet, plain410 - 20
Scampi44 - 8
Prawns44 - 8
Fried fish, whole315 - 30
Verduras
Vegetables
FoodCookwareFrying sensor levelTotal frying time after the
signal (min)
Zucchini34 - 12
Eggplant34 - 12
Peppers34 - 15
Frying green asparagus34 - 15
Mushrooms410 - 15
Garlic22 - 10
Sweating onions22 - 10
Glazing vegetables36 - 10
Potatoes
FoodCookwareFrying sensor levelTotal frying time after the
FoodCookwareFrying sensor levelTotal frying time after the
signal (min)
Fried eggs in butter22 - 6
Fried eggs in oil42 - 6
Scrambled eggs24 - 9
Omelettes23 - 6
Pancakes51,5 - 2,5
French toast34 - 8
Shredded raisin pancake310 - 15
Miscellaneous
FoodCookwareFrying sensor levelTotal frying time after the
signal (min)
Toasting44 - 6
Croûtons36 - 10
Toasting almonds44
Toasting nuts43 - 15
27
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en-us Operation
FoodCookwareFrying sensor levelTotal frying time after the
signal (min)
Toasting pine nuts43 - 15
7.12 Wireless cooking sensor
Before you use the cooking functions for the first time, establish the connection between the wireless cooking sensor and the control panel.
Preparing and maintaining the wireless cooking
sensor
This section provides you with the following information:
¡ Attaching the silicone patch
¡ Using the wireless cooking sensor
¡ Cleaning
¡ Replacing the battery
You can retroactively purchase the silicone patch and
cooking sensor from specialist retailers, our technical customer service or our official website. When doing so, quote
the relevant reference number:
00577921Set of 5 silicone patches
CA060300Cooking sensor and set of 5 silicone
patches
Attaching the silicone patch
The silicone patch secures the cooking sensor to the
cookware. If you are using an item of cookware with the
cooking functions for the first time, attach the silicone
patch to the cookware. Note:
1. The part of the pan to which the patch is to be adhered
must be free of grease. Clean the cookware, dry it thoroughly and wipe the area where the patch is to be adhered using alcohol, for example.
2. Remove the protective film from the silicone patch. Ad-
here the silicone patch in the correct place on the outside of the pan using the supplied template as a guide.
3. Press down all over the surface of the silicone patch, in-
cluding in the center.
The adhesive requires 1 hour to fully cure. Do not use
or clean the cookware during this time.
Notes
¡ The cookware with the silicone patch must not be left to
soak for long periods in soapy water.
¡ If the silicone patch comes loose, use a new one.
Attaching the wireless cooking sensor
Place the cooking sensor squarely onto the silicone patch.
Notes
¡ Ensure that the silicone patch is completely dry before
attaching the cooking sensor.
¡ Position the cookware in such a way that the cooking
sensor is pointing towards the outer side of the cooktop.
¡ To prevent overheating, do not align the cooking sensor
to any other hot cookware.
¡ When you are not using the cooking sensor, remove it
from the cookware and store it in a clean, secure location, away from any heat sources.
¡ You can use up to three cooking sensors at the same
time.
Connecting the wireless cooking sensor to the control
panel
The cooking functions are available as soon as the wireless cooking sensor has been connected to the control
panel correctly.
1. Select the basic setting .
→
"Basic settings", Page31
a lights up white.
2. Press .
a A signal sounds.
a lights up orange.
3. The cooking zone indicators light up white and the
cooking sensor indicators on the cooking zones flash.
4. Briefly touch the symbol on the wireless cooking sen-
sor within the next 30seconds.
After a few seconds, the status of the connection be-
tween the cooking sensor and the control panel is indicated.
Detection successful ¡ The wireless temperature
sensor is detected within a
few seconds.
¡ Three short beeps sound and
the symbol changes from
orange to white.
¡ The cooking sensor indica-
tors on the cooking zones go
out.
28
Page 29
Detection failed¡ Five beeps sound.
¡ The symbol changes im-
mediately from from orange
to white.
¡ The cooking sensor indica-
tors on the cooking zones go
out.
Note
The connection may not be established correctly for the
following reasons:
¡ Bluetooth® communication error.
¡ You have not pressed the symbol on the cooking
sensor within 30seconds after selecting the cooking
zone.
¡ The battery in the wireless cooking sensor is almost
flat.
5. If the connection has failed, reset the wireless cooking
sensor and repeat the connection procedure.
→
"Resetting the wireless cooking sensor", Page29
6. If there are problems with the connection due to a trans-
mission error, repeat the connection procedure.
7. If no connection can be established, inform Customer
Service.
Operation en-us
Notes
¡ Do not use hard or rough objects such as bristle
brushes or scouring pads to clean the cooktop, and do
not use scouring agents.
¡ Do not touch the window of the wireless cooking sensor
with your fingers; this will soil or scratch it.
Resetting the wireless cooking sensor
1. Press and hold for 8 to 10seconds.
a While you keep the touch key pressed, the LED indica-
tor on the wireless cooking sensor lights up three times.
2. When the LED lights up for the third time, release the
touch key.
a The reset procedure starts.
a When the LED goes out, the wireless cooking sensor
has been reset.
3. Repeat the connection process.
→
"Connecting the wireless cooking sensor to the con-
trol panel", Page28
Cleaning
Do not clean the wireless cooking sensor in the dishwasher.
Cooking sensor
Clean with a damp cloth. Do not place in the dishwasher
and do not get it wet.
When you are not using the cooking sensor, remove it
from the cookware and store it in a clean, secure location,
away from any heat sources.
Silicone patch
Clean and dry before attaching the cooking sensor. Suitable for dishwashers.
Note:The cookware with the silicone patch must not be
left to soak for long periods in soapy water.
Replacing the battery
If the cooking sensor does not light up when you touch the
symbol, the battery has discharged. Replacing the battery:
1. Remove the silicone cover from the lower section of the
cooking sensor casing and remove both screws using a
screwdriver.
2. Open the cap on the cooking sensor. Remove the bat-
tery from the lower section of the casing and insert a
new battery. In doing so, pay attention to the correct
alignment of the battery terminals.
Cooking sensor window
The cooking sensor window must always be clean and
dry. Note:
¡ Remove dirt and oil splatters regularly.
¡ For cleaning, use a cloth or q-tips and window cleaning
solution.
29
Page 30
en-us Operation
!
+
Note:Do not use any metal objects to remove the battery. Do not touch the battery terminals.
3. Close the cap on the cooking sensor. The indentations
for the screws on the cap must be aligned with the indentations on the lower section of the casing. Tighten
the screws with a screwdriver.
4. Reattach the silicone cover back to the lower section of
the cooking sensor casing.
Note:Use only high-quality CR2032 batteries in order to
guarantee a long service life.
Declaration of Conformity
BSH Home Appliances Corporation hereby declares that
the appliance with wireless cooking sensor function meets
the basic requirements and other relevant provisions of
the Directive 2014/53/EU.
A detailed Declaration of Conformity in accordance with
Directive RED can be found at www.gaggenau.com on the
product page for your appliance under "Additional documents.
The logos and the Bluetooth® brand are registered trademarks and property of Bluetooth SIG, Inc. These trademarks are used by BSH Home Appliances Corporation under licence. All other marks and trade names are the property of the respective companies.
7.13 Panel lock
You can use the panel lock to prevent the cooktop from
being turned on accidentally.
30
Activating the panel lock
Requirement:The cooktop is turned off.
▶
Remove the twist knob from the cooktop.
a A signal sounds.
a lights up for 10seconds.
a The control panel is locked.
Deactivating the panel lock
▶
Place the twist knob onto the twist pad.
a The control panel is unlocked.
Note:Removing the twist knob when the cooktop is
switched on initially activates the display cleaning protection. If you do not place the twist knob back on after
10minutes, the cooktop switches itself off and the panel
lock is activated.
7.14 Wipe protection
With this function you can avoid changing the settings
while cleaning the control panel during cooking.
This function does not lock the main switch. You can turn
the cooktop off at any time.
Page 31
Operation en-us
Activating the display cleaning protection
With this function, you can clean the control panel while
the cooktop is switched on, without accidentally changing
any settings.
▶
Remove the twist knob from the cooktop.
a A signal sounds.
a and the cooktop settings are blinking.
a The heating process is interrupted.
a If a timer is running, it will be paused.
a The control panel is locked for 10minutes.
Note:If you do not place the twist knob back on after
10minutes, the cooktop switches itself off and the panel
lock is activated.
Deactivating the display cleaning protection
▶
Put the twist knob back onto the twist pad within 10minutes.
a The control panel is unlocked. Operation is resumed.
7.15 Basic settings
You can configure your appliance to meet your needs.
Basic settings overview
Here you can find an overview of the basic settings and
the preset factory settings.
DisplayFunction
Signal tones
- All signals are switched on.
- Most of the signals are switched off.
Time for setting a cooking zone after selection
- The cooking zone remains selected for
5seconds.
- The cooking zone remains selected for
10seconds.
1
- The cooking zone remains selected for
15seconds.
- Unlimited: The last selected cooking
zone remains selected. You can adjust the
settings without having to select it again.
Power management function. Limiting the total power of the cooktop. The available settings depend on the maximum power of the
cooktop.
– Deactivated1,
2
– 1.000W minimum power
. – 1.500W
...
– 3.000W recommended for 13A
. – 3.500W recommended for 16A
– 4.000W
. – 4.500W recommended for 20A
...
or . – Maximum power of the cooktop
Restore factory settings
- Keep personal settings.
- Restore factory settings.
1
Factory setting (may vary according to model)
2
The cooktop's maximum power output is shown on the
rating plate
1
2
1
DisplayFunction
Cooking sensor
Connect the wireless cooking sensor to the
cooktop.
Set according to height above sea level:
¡ - : Decrease
: Default setting
1
- : Increase
Results for suitability test for cookware
– Not suitable.
– Not ideal.
–Suitable.
HomeConnect™→
"HomeConnect™ ",
Page32
1
Factory setting (may vary according to model)
2
The cooktop's maximum power output is shown on the
rating plate
Changing the basic settings
Requirement:The cooktop is turned off.
1. Turn on the cooktop.
2. Within the next 10seconds, press .
The first four displays provide the product information.
To call up the individual displays, turn the twist knob.
Product informationDisplay
Customer Support index (CI)
Production number
Production number1 .
Production number2.
3. Press again to access the basic settings.
4. Press repeatedly until the required basic setting is
displayed.
31
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en-us HomeConnect™
5. Select the required value with the twist knob.
6. Press for at least 4seconds.
a The setting is saved.
Tip:Press to leave the basic settings and turn off the
cooktop.
Changing the basic settings
Requirement:The cooktop is turned off.
1. Turn on the cooktop.
2. Within the next 10seconds, press .
The first four displays provide the product information.
To call up the individual displays, turn the twist knob.
Product informationDisplay
Customer Support index (CI)
Production number
Production number1 .
Production number2.
3. Press again to access the basic settings.
5. Select the required value with the twist knob.
6. Press for at least 4seconds.
a The setting is saved.
Tip:Press to leave the basic settings and turn off the
cooktop.
7.16 PowerManager function
You can use the PowerManager function to set the total
power of the cooktop.
The cooktop is set at the factory; the cooktop's maximum
power is shown on the rating label. You can use this function to adjust the configuration to the requirements of each
electrical installation.
In order to not exceed this set value, the cooktop automatically distributes the available power as needed between
the cooking zones that are switched on.
While the PowerManager function is activated, the output
of a cooking zone may temporarily fall below the nominal
value. In order to not exceed this set value, the cooktop
automatically distributes the available power as needed
between the cooking zones that are switched on . The
appliance regulates and selects the highest power level
automatically.
For more information, go to
→
"Basic settings", Page31
4. Press repeatedly until the required basic setting is
displayed.
32
HomeConnect™
8 HomeConnect™
HomeConnect™
This appliance is network-capable. Connecting your appliance to a mobile device lets you control its functions via
the HomeConnect™ app, adjust its basic settings and
monitor its operating status.
The HomeConnect™ services are not available in every
country. The availability of the HomeConnect™ function
depends on the availability of HomeConnect™ services in
your country. You can find information on this at:
www.home-connect.com.
The HomeConnect™ app guides you through the entire
registration process. Follow the instructions in the
HomeConnect™ app to implement the settings.
Tips
¡ Consult the HomeConnect™ documents supplied.
¡ Follow the instructions in the HomeConnect™ app as
well.
Page 33
HomeConnect™ en-us
Notes
¡ Also note the safety information in this instruction man-
ual and ensure that it is also observed when operating
the appliance using the HomeConnect™ app.
¡ Cooktops are not designed to be left unattended. Al-
ways monitor the cooking process.
¡ Operating the appliance on the appliance itself always
takes priority. It is not possible to operate the appliance
using the HomeConnect™ app during this time.
¡ In networked standby mode, the appliance requires a
maximum of 2W.
8.1 Setting upHomeConnect™
Requirements
¡ The appliance is connected to the power supply and is
switched on.
¡ You have a mobile device with a current version of the
iOS or Android operating system, e.g. a smartphone.
¡ The mobile device and the appliance are within range of
your home network's Wi-Fi signal.
8.2 Overview of the HomeConnect™ settings
1. Download the HomeConnect™ app.
2. Open the HomeConnect™ app and scan the following
QR code.
3. Follow the instructions in the HomeConnect™ app.
You can adjust the settings and network settings for HomeConnect™ in the basic settings for your appliance.
SettingSelection or displayDescription and additional information
/ – Not connected/disconnect network
– Connect automatically
Log the appliance on in the WLAN home network (Wi-Fi) or
disconnect from the network.
– Connect manually
– Connected
/ – Not connected
– Connect
Connection to the app
The setting is only displayed if the appliance is connected
to the home network.
/ – Wireless module switched off
– Wireless module switched on
Connection to the Wi-Fi
If Wi-Fi has been activated, you can use the HomeConnect™ function.
In networked standby mode, your appliance requires a
maximum of 2W.
The setting is only displayed if the appliance has been previously connected to a network.
/ – Switched off
– Switched on
Set using the app
If the setting is switched off, only the cooktop's operating
statuses are displayed in the HomeConnect™ app.
/ – Update available and ready to in-
stall
– Start installation
/ – Not authorized
– Authorized
Software update
The setting is only displayed if a software update is available.
Control remote access by customer service
The setting is only displayed if after-sales service is attempting to connect to the appliance. You can end this at
any time after granting access.
/ – Not connected to the WLAN home
network (Wi-Fi)
– Signal strength 1 (poor)
Display Wi-Fi signal strength
The setting is only displayed if there is a connection to the
WLAN home network (Wi-Fi).
– Signal strength 2 (moderate)
– Signal strength 3 (good)
/ – Not connected
– Connected
Connection to HomeConnect™ server
The setting is only displayed if there is a connection to the
WLAN home network (Wi-Fi).
33
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en-us HomeConnect™
8.3 Changing settings via the HomeConnect™ app
You can use the HomeConnect™ app to change the settings for the cooking zones and send them to the cooktop.
Requirements
¡ The appliance is connected to the home network and to
the HomeConnect™ app.
¡ In order to set the hob via the app, the basic setting
must be switched on.
¡ The hob is switched on.
1. Select the setting in the HomeConnect™ app and send
it to the cooktop.
Follow the instructions in the HomeConnect™ app.
2. If the setting was previously , two steps are required:
‒ If flashes, touch .
‒ If the cooking zone display alternately flashes the old
and new value, select the cooking zone.
3. If the setting was not previously , the old and new
value alternately flash directly on the cooking zone display.
‒ To accept the setting for the cooking zone, select the
cooking zone.
4. To discard the setting, touch any other button on the
cooktop.
8.4 Software update
Your appliance's software can be updated using the software update function, e.g. for the purposes of optimization, troubleshooting or security updates.
To do this, you must be a registered HomeConnect™user, have installed the app on your mobile device
and be connected to the HomeConnect™server.
As soon as a software update is available, you will be informed via the HomeConnect™app and will be able to
start the software update via the app. Once the update
has been successfully downloaded, you can start installing
it via the HomeConnect™app if you are in your local area
network. The HomeConnect™app will inform you once
installation is successful.
Notes
¡ You can continue to use your appliance as normal while
updates are downloading. Depending on your personal
settings in the app, software updates can also be set to
download automatically.
¡ We recommend that you install security updates as
soon as possible.
8.6 Data Protection
Please see the information on data protection.
The first time your appliance is registered on a home
network connected to the Internet, your appliance will
transmit the following types of data to the
HomeConnect™ server (initial registration):
¡ Unique appliance identification (consisting of appliance
codes as well as the MAC address of the installed Wi-Fi
communication module).
¡ Security certificate of the Wi-Fi communication module
(to ensure a secure data connection).
¡ The current software and hardware version of your ap-
pliance.
¡ Status of any previous reset to factory settings.
This initial registration prepares the HomeConnect™
functions for use and is only required when you want to
use the HomeConnect™ functions for the first time.
Note:Please note that the HomeConnect™ functions can
be utilized only with the HomeConnect™ app. Information
on data protection can be called up in the HomeConnect™ app.
8.7 Wi-Fi module
FCC/IC Statements
Model:COM2
FCC ID:2AHES-COM2
IC ID:21152-COM2
The HomeConnect™ Wi-Fi module is a communication
device designed to provide communication between appliances and smart devices.
This module is integrated at the factory, under direct control of BSH Home Appliances Corporation, and is not user
serviceable or upgradable. At least 7⅞inch (20cm) separation distance should be maintained from device to user.
FCC COMPLIANCE STATEMENT
CAUTION
Changes or modifications not expressly approved could
void your authority to use this equipment.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
¡ This device may not cause harmful interference, and
¡ This device must accept any interference received, in-
cluding interference that may cause undesired operation.
8.5 Remote diagnostics
The Customer Service can access your appliance via Remote Diagnostics if you ask them to do so, if your appliance is connected to the HomeConnect™ server and if
Remote Diagnostics is available in the country where you
are using the appliance.
Tip:Further information and details about the availability
of Remote Diagnostics in your country can be found in the
Service/Support section of your local website: www.homeconnect.com
34
INDUSTRY CANADA STATEMENT
This device complies with Industry Canada license exempt
RSS standard(s).
Operation is subject to the following two conditions:
¡ This device may not cause interference, and
¡ This device must accept any interference, including in-
terference that may cause undesired operation of the
device.
Page 35
Hood Control en-us
Hood Control
9 Hood Control
Hood Control
You can connect your appliance to a hood and, in this
way, control the functions of your appliance via the cooktop.
If both appliances are HomeConnect™ compatible, the
easiest way to connect the appliances is in the HomeConnect™ app. To do this, connect the two appliances to
HomeConnect™ and follow the instructions in the app.
Alternatively, you have the following options for connecting
the appliances together:
¡ Connecting the appliances directly.
¡ Connecting the appliances via your home network.
Notes
¡ Make sure you follow the safety instructions in the As-
sembly Instructions for your hood and that these are
complied with even when operating the appliance via
the hood controls on the cooktop.
¡ If the appliance is being operated by means of the con-
trols on the hood, this mode of operation always has priority. It is not possible to use the hood controls on the
cooktop during this time.
¡ In networked standby mode, your appliance requires a
maximum of 2W.
9.1 Connecting appliances directly
Connect the appliance directly to your hood to control the
hood via the cooktop. If you connect your cooktop directly
to the hood, it cannot be connected to your home network
as well and you will not be able to use HomeConnect™.
Note:Note the information for connecting the cooktop in
the Assembly Instructions for your hood.
Requirement:The hood is switched off.
1. Turn on the cooktop.
2. Touch to enter the basic settings menu.
3. Press repeatedly until you reach the setting .
a lights up on the cooking zone display.
4. Set the settings value to using the twist knob.
a is blinking on the cooking zone display.
5. Within 2minutes, initiate the connection process on the
hood. Refer to the operating instructions of your hood.
a When the connection is completed lights up on the
cooking zone display.
a The hood control icons light up on the control panel.
6. Exit the basic settings.
Note:You can change the settings anytime in the basic
settings menu.
9.2 Connecting appliances via your home
network (Wi-Fi)
If the appliances are connected to each other via your
home network, you can operate the hood via the cooktop
controls or with HomeConnect™.
Note:The appliances can only be connected when both
are connected to the home network and are simultaneously engaged in connecting. If the time allowed for connecting has already expired for one of the two appliances,
start the connection process again.
Requirements
¡ Your router has a WPS button. You will find information
about this in the manual for your router.
¡ The hood is connected to the same home network (Wi-
Fi).
1. Turn on the cooktop.
2. Touch to enter the basic settings menu.
3. Press repeatedly until you reach the setting .
a lights up on the cooking zone display.
4. Set the settings value to using the twist knob.
a is blinking on the cooking zone display.
5. Press the WPS button on the router within the next
2minutes.
a The cooktop is connected to your home network.
lights up on the cooking zone display.
6. Initiate the connection process on the hood.
a When the connection is completed lights up on the
cooking zone display.
a The hood control icons light up on the control panel.
9.3 Resetting the connection
If you have problems connecting your appliance to your
home network (Wi-Fi) or if you want to log your appliance
onto a different home network (Wi-Fi) , you can reset the
HomeConnect™ settings.
Note:If you reset the HomeConnect™ settings, the connection to any hood will also be terminated.
1. Turn on the cooktop.
2. Touch to enter the basic settings menu.
3. Press repeatedly until you reach the setting .
4. Set the settings value to using the twist knob.
9.4 Controlling the hood via the cooktop
In the basic settings menu, you can configure what the
hood should do when the cooktop or individual cooking
zones are switched on or off.
You can select other settings using the control panel.
Setting the fan
1. Touch .
2. Turn the twist knob clockwise or anti-clockwise to select
the fan level.
The following settings are possible:
Fan off
Automatic mode
The fan starts automatically when steam is detected.
, , Fan level intensity:
Low, medium, high
PowerBoost function
Interval mode
Fan run-on
The fan runs on after the
cooktop has been turned
off.
Turning off the fan
1. Touch .
35
Page 36
en-us Hood Control
2. Turn the twist knob until lights up.
a Once the cooktop and hood have been switched off,
may still be faintly visible.
▶
Press .
Note:Depending on the basic settings you have selected,
the light will automatically be switched on or off when the
cooktop is switched on or off.
Setting the hood lighting
You can switch the hood light on and off via the control
panel of the cooktop.
9.5 Overview of the hood control settings
You can adjust the cooktop based hood controls to suit your requirements at any time.
Note:The settings will only be displayed if the appliance is connected to a hood. Some of these settings may not be avail-
able.
SettingValuesDescription
¡ - Not connected1/disconnect
¡ - Start connection process
¡ - Connected to home network (Wi-Fi)
¡ - Connected to hood
¡ - Deactivated
The hood must be switched on manually, if required.
¡ - Switched on in automatic mode.
In automatic mode, the hood switches itself on
when one of the cooking zones is switched on.
¡ - Switched on in manual mode.
The hood switches itself on at the lowest level
when one of the cooking zones is switched on.
¡ - Switched on in manual mode.
The hood switches itself on at medium level when
one of the cooking zones is switched on.
¡ - Switched on in manual mode.
The hood switches itself on at the highest level
when one of the cooking zones is switched on.
¡ - Deactivated
The fan switches off when the cooktop is turned
off.
¡ - Switched on in automatic mode
¡ - Switched on with standard delayed shut-off
¡ - No change to the settings
¡ - Turned off
1
¡ - Turned on
The light turns on automatically when you turn on
the cooktop.
¡ - Turned off
1
¡ - Turned on
The light turns off automatically when you turn off
the cooktop.
1
Factory setting (may vary according to model)
1
1
Connection between cooktop and hood
Automatic fan switch-on
The display shows this setting only when the appliance has been connected to the hood.
Delay shut-off
Setting for whether/how the fan is to run on after the
cooktop is turned off.
The display shows this setting only when the appliance has been connected to the hood.
Turn light on automatically
The display shows this setting only when the appliance has been connected to the hood.
Turn off the light automatically
36
Page 37
Cleaning and maintenance en-us
Cleaning and maintenance
10 Cleaning and maintenance
Cleaning and maintenance
To keep your appliance working efficiently for a long time,
it is important to clean and maintain it carefully.
10.1 Cleaning agents
You can purchase suitable cleaners and glass scrapers
from Customer Support or in our online shop www.gaggenau.com/zz/store.
¡ Glass cleaners which contain ammonia or chlorine
bleach. These cleaners may damage or permanently
stain the cooktop.
¡ Caustic cleaners such as Easy Off®1. These cleaners
may stain the cooktop surface.
¡ Abrasive cleaners.
¡ Metal scouring pads and scrub sponges such as Scotch
Brite®1. These cleaners may scratch the cooktop surface and/or leave metal marks.
¡ Soap-filled scouring pads such as SOS®1. These clean-
ers may scratch the cooktop surface.
¡ Powdery cleaners containing chlorine bleach. These
cleaners may permanently stain the cooktop surface.
¡ Flammable cleaners such as lighter fluid or WD-40.
10.2 Cleaning the glass ceramic cooktop
WARNING
Clean Cooktop With Caution.
▶
If a wet sponge or cloth is used to wipe spills on a hot
cooking area, be careful to avoid steam burn.
▶
Some cleaners can produce noxious fumes if applied to
a hot surface.
▶
Do not clean the appliance while it is still hot.
CAUTION
Do not use any kind of cleaner on the glass while the surface is hot; use only the glass scraper. The resulting
fumes can be hazardous to your health. Heating the
cleaner can chemically attack and damage the surface.
Requirements
¡ The cooktop has cooled off.
¡ Exception: Remove dry sugar, sugar syrup, milk and
tomato products immediately.
→
"Cleaning recommendations", Page37
1. Wipe off spatters with a clean, damp sponge or a paper
towel.
2. Rinse and dry.
3. If a smudge remains use white vinegar.
4. Rinse and dry again.
5. Apply a small amount of cooktop cleaner with a clean
paper towel or cloth and let it dry.
6. Buff the surface with a clean paper towel or cloth.
1
10.3 Cleaning the twist knob
NOTICE:
Incorrect cleaning may damage the twist knob.
▶
Do not use harsh or abrasive cleaning agents.
▶
Do not clean the twist knob in the dishwater or using
rinsing water.
▶
Clean the twist knob with lukewarm soapy water.
10.4 Cleaning recommendations
Follow these cleaning instructions for removing common
soiling.
WARNING
The blade of the glass scraper is extremely sharp. You
can cut yourself.
▶
Replace the blade immediately, when you see any imperfections.
▶
Follow the manufacturer's instructions.
NOTICE:
Diamond rings may scratch the ceramic cooktop surface.
▶
Take off any rings before you clean the ceramic cooktop
surface.
REMOVE IMMEDIATELY. Failure
to remove these substances immediately can permanently damage the ceramic cooktop surface.
Remove the soil with the glass
scraper while the cooktop surface
is still hot.
Use a new, sharp razor in the
glass scraper.
¡ Remove the cookware and
turn off the cooking zone.
¡ Put on an oven mitt.
¡ Hold the glass scraper at 30°
angle and scrape off the soil.
Be careful not to gouge or
scratch the glass ceramic surface.
¡ Push the soil off the heated
area.
¡ Let the surface cool.
¡ Remove the residue and apply
glass ceramic cooktop cleaner.
¡ Lay a damp paper towel or
sponge on top of the soil for
30minutes to soften the soil.
¡ Remove the soil with a plastic
scrubber and glass ceramic
cooktop cleaner or with the
glass scraper.
¡ Rinse the cooktop surface and
dry it.
1
These marks are registered trademarks of their respective owners. All other trademarks are trademarks of BSH Home
Appliances Corporation or its affiliated companies.
37
Page 38
en-us Cleaning and maintenance
Type of soilRecommendation
Greasy spatters¡ Remove grease with a soapy
sponge or cloth.
¡ Rinse the cooktop surface
thoroughly and dry it.
¡ Apply glass ceramic cooktop
cleaner.
Metal marks: iridescent stain
Hard water spotsHot cooking liquids may drip or
Surface scratchesSmall scratches are common and
Pans with aluminum, copper or
stainless steel bases may leave
marks.
Treat metal marks immediately
after the cooktop surface has
cooled off. Failure to do so
makes removal very difficult.
¡ Clean the cooktop surface with
glass ceramic cooktop cleaner.
¡ If this does not remove the
marks, clean the cooktop surface with a damp paper towel
and a mild abrasive (Bon
Ami®, Soft Scrub® without
bleach).
¡ Rinse the cooktop surface and
apply glass ceramic cooktop
cleaner.
spill on the cooktop surface. The
minerals in some water can be
transferred onto the surface and
cause stains.
Remove boilovers and stains before using the cooktop again.
¡ Clean the cooktop surface with
undiluted white vinegar.
¡ Rinse the cooktop surface and
dry it.
¡ Apply glass ceramic cooktop
cleaner.
do not affect cooking. They become smoother and less noticeable with daily use of the glass
ceramic cooktop cleaner.
¡ Apply glass ceramic cooktop
cleaner before cooking. to remove sand-like grains and grit
such as salt and seasoning.
¡ Scratches can be reduced by
using pans with bases that are
smooth, clean, and dry before
use. Use recommended glass
ceramic cooktop cleaner daily.
10.5 Maintenance
This appliance requires no maintenance other than daily
cleaning.
For best results, apply cooktop cleaning cream daily.
38
Page 39
Troubleshooting en-us
Troubleshooting
11 Troubleshooting
Troubleshooting
You can eliminate minor issues on your appliance yourself. Please read the information on eliminating issues before contacting Customer Service. This may avoid unnecessary repair costs.
WARNING
Improper repairs are dangerous.
▶
Only authorized service providers should repair the appliance.
IssueCause and troubleshooting
NoneThe power supply has been disconnected.
▶
Check whether the lighting in your kitchen or other appliances in the room are
working.
The appliance has not been connected as shown in the circuit diagram.
1. Disconnect the appliance from the power supply.
2. Make sure the appliance has been connected as shown in the circuit diagram.
There is an electronics fault
▶
If the fault cannot be eliminated, call Customer Service.
All indicators are flashingThe control panel is wet or an object is covering it.
▶
Dry the control panel or remove the object.
/ The electronics have overheated. The corresponding cooking zone has switched
off.
1. Wait until the electronics have cooled down sufficiently.
2. Touch any control element.
a When error message disappears, the electronics have cooled down sufficiently.
You can continue to cook.
/ The electronics have overheated. All cooking zones have switched off.
1. Wait until the electronics have cooled down sufficiently.
2. Touch any control element.
a When error message disappears, the electronics have cooled down sufficiently.
You can continue to cook.
/ The electronics have overheated. The corresponding cooking zone has switched
off.
1. Wait until the electronics have cooled down sufficiently.
2. Touch any control element.
a When error message disappears, the electronics have cooled down sufficiently.
You can continue to cook.
/ The electronics have overheated. All cooking zones have switched off.
1. Wait until the electronics have cooled down sufficiently.
2. Touch any control element.
a When error message disappears, the electronics have cooled down sufficiently.
You can continue to cook.
+ heat level and signal toneThere is hot cookware near the control panel. The electronics are at risk of over-
heating.
▶
Remove the cookware from the control panel.
a You can continue to cook.
and signal toneThere is hot cookware near the control panel. The cooking zone has switched off to
protect the electronics.
1. Remove the cookware from the control panel.
2. Wait a few seconds.
3. Touch any control element.
a When error message disappears, the electronics have cooled down sufficiently.
You can continue to cook.
/ The cooking zone has overheated. It has switched off to protect the work surface.
1. Wait until the electronics have cooled down sufficiently.
2. Switch the cooking zone back on.
a You can continue to cook.
▶
If the appliance has an issue, call Customer Support.
WARNING
Improper repairs are dangerous.
▶
Repairs to the appliance should only be performed by
authorized service providers.
▶
Only original spare parts may be used to repair the appliance.
39
Page 40
en-us Troubleshooting
IssueCause and troubleshooting
The transfer function cannot be activated
1. Acknowledge the fault code by touching any touch key.
2. Test the transfer function my setting down the original item of cookware.
3. If the issue persists, call Customer Support.
4. You can cook as usual without using the transfer function.
+ / and cooking zones not
heating
The cooking zone has been operating continuously for an extended period of time
without interaction. The automatic time limitation has been triggered.
▶
Touch any control element.
a You can set the cooking zone and continue to cook.
is displayed.The cooktop is unable to connect to your home network or to the hood.
1. Switch the appliance off and on again.
a If the fault was a one-off occurrence, the message disappears.
2. If the message appears again, call after-sales service. Please specify the exact
error message when calling.
→
"Customer service", Page43
The cooking position has been
switched off. is displayed.
All cooking position adjacent to the
cooking sensor have been
switched off. is displayed.
The cooking sensor has overheated.
1. Wait until the cooking sensor has cooled down.
2. Activate the cooking sensor function again.
The cooking sensor has overheated.
1. If you are not using the cooking sensor function, remove the wireless cooking
sensor from the cookware and keep it away from the cooking zones and other
heat sources.
2. Turn the cooking zone back on.
is displayed.The battery of the wireless cooking sensor is almost drained.
▶
Replace the 3 V CR2032 battery.
is displayed.The connection to the cooking sensor is lost.
▶
Deactivate the cooking sensor function and activate it again.
is displayed.The wireless cooking sensor is faulty.
▶
Inform Customer Support.
The cooking sensor symbol does
not light up and the wireless cooking sensor is not responding.
The cooking sensor indicator
flashes twice.
The cooking sensor indicator
flashes three times.
The battery of the wireless cooking sensor is almost drained.
▶
Replace the 3 V CR2032 battery.
The connection to the cooking sensor is lost.
1. Press and hold the symbol on the wireless cooking sensor for 8-10seconds.
2. Reconnect the wireless cooking sensor to the cooktop.
3. If the problem persists, call Customer Support.
The battery of the wireless cooking sensor is almost drained.
▶
Replace the 3 V CR2032 battery.
The connection to the cooking sensor is lost.
1. Press and hold the symbol on the wireless cooking sensor for 8-10seconds.
2. Reconnect the wireless cooking sensor to the cooktop.
3. If the problem persists, call Customer Support.
/ The supply voltage is incorrect. It is outside the normal operating range.
▶
Contact your electrical utility provider.
The supply voltage is incorrect. It is outside the normal operating range.
▶
Contact your electrical utility provider.
and cooking zones do not heatupDemo mode is activated.
1. Disconnect the appliance from the power supply for 30seconds by briefly switch-
ing off the circuit breaker in the fuse box.
2. Touch any control within the next threeminutes.
11.1 Additional information
Notes
¡ If lights up on the display, press and hold the touch
key for the cooking zone in question, in order to read
the fault code.
40
¡ If the fault code is not listed in the table, disconnect the
cooktop from the power supply, wait 30seconds, and
then reconnect it again. If the display appears again,
contact Customer Support and tell them the precise
fault code.
Page 41
¡ If a fault occurs, the appliance will not switch to standby
mode.
11.2 Testing cookware suitability
Troubleshooting en-us
With this function you can check the speed and quality of
the cooking process for individual pieces of cookware.
Requirements
¡ The cookware is cold.
¡ You have read the recommendations for induction cook-
ing →
Page9
1. Fill the cookware with approximately 8oz. (200ml) of
.
water.
2. Place the cookware on the cooking zone that best
matches the base of the cookware. Center the cookware on the cooking zone.
Possible Results for Cookware Suitability Test
There are three possible outcomes for the cookware suitability test.
Dis-
Meaning
pla
y
The cookware is not suitable for the cooking zone.
It will not heat up.
If possible, test the cookware again on a smaller
cooking zone.
The cookware takes longer than expected to heat
up. The cooking process is not ideal.
If possible, test the cookware again on a smaller
cooking zone.
The cookware heats up correctly. The cooking
process is good.
If the diameter of the cooking zone is much smaller than
the diameter of the cookware, only the middle of the
cookware will heat up. This may have a negative effect
on the cooking results.
3. Touch any control element in the settings range.
a flashes in the cooking zone display.
a The result of the test appears in the cooking zone dis-
play after 10seconds.
→
"Possible Results for Cookware Suitability Test",
Page41
Note:The flexible cooking zone only counts as a single
cooking zone; place no more than one item of cookware
on it.
41
Page 42
en-us FAQs
FAQs
12 FAQs
FAQs
12.1 Using the appliance
QuestionAnswer
Why can't I switch on the
cooktop and why is the childproof lock symbol lit?
Why are the illuminated displays flashing and why is a
signal sounding?
Why can I not activate the
cooking assistance functions?
12.2 Noises
QuestionAnswer
Why I can hear noises while
I'm cooking?
Possible noises¡ A deep humming noise similar to a transformer: Occurs when cooking at a high
¡ The childproof lock is activated. You can find further information about this function
under .
¡ Clean any the surface of the control panel of any liquids or food residue. Remove any
objects that may cover the control panel.
You can find further information about deactivating the signal tone under
→
"Basic settings", Page31
.
¡ The appliance has reached its maximum power consumption or the power manager
function has been activated. Switch off or reduce the power levels of the active cooking zones.
You can find further information about this function under
→
"PowerManager function", Page32
.
¡ Noises may be generated while using the cooktop depending on the properties of the
base of the cookware. These noises are normal for induction technology. They do not
indicate that there is a fault.
power level. This noise disappears or becomes quieter when you reduce the power
level.
¡ A quiet whistling noise: This can be heard when the cookware is empty. This noise
disappears when you add water or food to the cookware.
¡ Crackling: This noise occurs when the cookware is made from different multilayer
materials, or if you use cookware of different sizes and different materials. The volume
of the noise can vary depending on the quantity of food being cooked or the cooking
method.
¡ Loud whistling noises: These may arise if you are operating two cooking zones at
the same time and at the maximum power level. These whistling noises disappear or
become quieter when you reduce the power level.
¡ Fan noises: The cooktop is equipped with a fan that switches on automatically at high
temperatures. The fan may also continue to run after you have switched the cooktop
off if the temperature measured is still too high.
12.3 Items of cookware
QuestionAnswer
Which cookware is suitable
for the induction cooktop?
Why is the cooking zone not
heating up and why is the
power level flashing?
Why is it taking so long for
the cookware to heat up or
why is it not heating up sufficiently despite being on a
high power setting?
42
¡ You can find additional information on which items of cookware are suitable for the in-
duction cooking under
→
"Induction cooking", Page9
¡ The cookware is on a different cooking zone to the one that has been switched on.
Ensure that you have switched on the correct cooking zone for the cookware.
¡ The cookware is too small for the cooking zone that is switched on or it is not suitable
for induction cooking. Ensure that the cookware is suitable for induction cooking and
that it is placed on the cooking zone which best corresponds to its size.
You can find more information about this under
→
"Induction cooking", Page9
¡ The cookware is too small for the cooking zone that is switched on or it is not suitable
for induction cooking. Ensure that the cookware is suitable for induction cooking and
that it is placed on the cooking zone which best corresponds to its size.
You can find more information about this under
→
"Induction cooking", Page9
.
.
.
Page 43
12.4 Cleaning
QuestionAnswer
How can I clean the cooktop?
¡ You can achieve the best results by using special glass-ceramic cleaning products.
Do not use harsh or abrasive cleaning products, dishwater detergent (concentrated) or
scouring pads.
You can find more information about this under
→
"Cleaning and maintenance", Page37
Disposal en-us
.
Disposal
13 Disposal
Disposal
Find out here how to dispose of old appliances correctly.
13.1 Disposal of your old appliance
Environmentally compatible disposal allows valuable raw
materials to be recycled.
▶
Dispose of the appliance in an environmentally responsible manner.
Information about current disposal methods can be obtained from your specialist dealer or local authority.
Customer service
14 Customer service
Customer service
If you have any questions on use, are unable to eliminate
an issue in the appliance yourself, or the appliance needs
to be repaired, please contact our Customer Service.
We will work to find an appropriate solution for you thereby
avoiding unnecessary visits by a service provider.
With any warranty repair, we will make sure your appliance is repaired by a trained authorized service provider
using genuine replacement parts. We use only genuine replacement parts for all repairs.
Detailed information on the warranty period and terms of
warranty can be found in the Statement of Limited Product
Warranty, from your retailer, or on our website.
If you contact the Customer Service, you will require the
model number (E-Nr.) and the production number (FD) of
your appliance.
USA:
1-877-442-4436
www.gaggenau.com
www.gaggenau.com/zz/store
CA:
1-877-442-4436
www.gaggenau.com
www.gaggenau.ca
For assistance with connecting to HomeConnect™, you
can also view instructions here:
www.home-connect.com/us/en/help-support/set-up
14.1 Model number (E-Nr.) and production
number (FD)
You can find the model number (E-Nr.) and the production
number (FD) on the appliance's rating plate.
The rating plate can be found:
¡ On the appliance certificate.
¡ on the underside of the cooktop.
The model number (E-Nr.) can also be found on the glass
ceramic. You can also display the customer service index
(KI) and the production number (FD) in the Basic settings
→
Page31
.
Making a note of your appliance's details and the Customer Service telephone number will enable you to find
them again quickly.
14.2 Rating plate location
Refer to this section to see where the rating plate of your
appliance is located.
¡ on the underside of the appliance
¡ in the appliance pass
¡ You can also check the Customer Service Index (CSI)
and the FD number in the basic settings.
STATEMENT OF LIMITED PRODUCT WARRANTY
15 STATEMENT OF LIMITED
PRODUCT WARRANTY
STATEMENT OF LIMITED PRODUCT WARRANTY
15.1 What this warranty covers & Who it applies to
The limited warranty provided by BSH Home Appliances
(“Gaggenau“) in this Statement of Limited Product Warranty applies only to the Gaggenau appliance sold to you
(“Product“), provided that the Product was purchased:
¡ For your normal, household (non-commercial) use, and
has in fact at all times only been used for normal household purposes.
¡ New at retail (not a display, "as is", or previously re-
turned model), and not for resale, or commercial use.
¡ Within the United States or Canada, and has at all times
remained within the country of original purchase.
The warranties stated herein apply to the original purchaser of the product warranted herein and to each succeeding owner of the product purchased for ordinary home
use during the term of the warranty.
43
Page 44
en-us STATEMENT OF LIMITED PRODUCT WARRANTY
Please make sure to return your registration card; while
not necessary to effectuate warranty coverage, it is the
best way for Gaggenau to notify you in the unlikely event
of a safety notice or product recall.
15.2 How long the warranty lasts
Gaggenau warrants that the Product is free from defects in
materials and workmanship for a period of seven hundred
and thirty (730) days from the date of the original purchase. The foregoing timeline begins to run upon the date
of original purchase, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever. This
Product is also warranted to be free from cosmetic defects in material and workmanship (such as scratches of
stainless steel, paint/porcelain blemishes, chip, dents, or
other damage to the finish) of the Product, for a period of
sixty (60) days from the date of purchase or closing date
for new construction. This cosmetic warranty excludes
slight color variations due to inherent differences in
painted and porcelain parts, as well as differences caused
by kitchen lighting, product location, or other similar factors. This cosmetic warranty specifically excludes any display, floor, “As Is”, or “B” stock appliances.
15.3 Repair/replace as your exclusive remedy
During this warranty period, Gaggenau or one of its authorized service providers will repair your Product without
charge to you (subject to certain limitations stated herein)
if your Product proves to have been manufactured with a
defect in materials or workmanship. If reasonable attempts
to repair the Product have been made without success,
then Gaggenau will replace your Product (upgraded models may be available to you, in Gaggenau’s sole discretion, for an additional charge). Nothing in this warranty requires damaged or defective parts to be replaced with
parts of a different type or design than the original part. All
removed parts and components shall become the property
of Gaggenau at its sole option. All replaced and/or repaired parts shall assume the identity of the original part
for purposes of this warranty and this warranty shall not be
extended with respect to such parts. Gaggenau's sole liability and responsibility hereunder is to repair manufacturer-defective Product only, using a Gaggenau authorized
service provider during normal business hours. For safety
and property damage concerns, Gaggenau highly recommends that you do not attempt to repair the Product yourself, or use a non-authorized service provider; Gaggenau
will have no responsibility or liability for repairs or work
performed by a non-authorized service provider. Authorized service providers are those persons or companies
that have been specially trained on Gaggenau products,
and who possess, in Gaggenau's opinion, a superior reputation for customer service and technical ability (note that
they are independent entities and are not agents, partners,
affiliates or representatives of Gaggenau). Notwithstanding the foregoing, Gaggenau will not incur any liability, or
have responsibility, for the Product if it is located in a remote area (more than 100 miles from an authorized service provider) or is reasonably inaccessible, hazardous,
threatening, or treacherous locale, surroundings, or environment; in any such event, if you request, Gaggenau
would still pay for labor and parts and ship the parts to the
nearest authorized service provider, but you would still be
fully liable and responsible for any travel time or other special charges by the service company, assuming they agree
to make the service call.
15.4 Out of warranty product
Gaggenau is under no obligation, at law or otherwise, to
provide you with any concessions, including repairs, prorates, or Product replacement, once this warranty has expired.
15.5 Warranty exclusions
The warranty coverage described herein excludes all defects or damage that are not the direct fault of Gaggenau,
including without limitation, one or more of the following:
¡ Use of the Product in anything other than its normal,
customary and intended manner (including without limitation, any form of commercial use, use or storage of an
indoor product outdoors, use of the Product in conjunction with air or water-going vessels).
¡ Any party's willful misconduct, negligence, misuse,
abuse, accidents, neglect, improper operation, failure to
maintain, improper or negligent installation, tampering,
failure to follow operating instructions, mishandling,
unauthorized service (including selfperformed "fixing" or
exploration of the appliance's internal workings).
¡ Adjustment, alteration or modification of any kind.
¡ A failure to comply with any applicable state, local, city,
or county electrical, plumbing and/or building codes,
regulations, or laws, including failure to install the product in strict conformity with local fire and building codes
and regulations.
¡ Ordinary wear and tear, spills of food, liquid, grease ac-
cumulations, or other substances that accumulate on,
in, or around the Product.
¡ Any external, elemental and/or environmental forces
and factors, including without limitation, rain, wind,
sand, floods, fires, mud slides, freezing temperatures,
excessive moisture or extended exposure to humidity,
lightning, power surges, structural failures surrounding
the appliance, and acts of God.
In no event shall Gaggenau have any liability or responsibility whatsoever for damage to surrounding property, including cabinetry, floors, ceilings, and other structures or
objects around the Product. Also excluded from this warranty are Products, on which the serial numbers have
been altered, defaced, or removed; service visits to teach
you how to use the Product, or visits where there is nothing wrong with the Product; correction of installation problems (you are solely responsible for any structure and setting for the Product, including all electrical, plumbing or
other connecting facilities, for proper foundation/flooring,
and for any alterations including without limitation cabinetry, walls, floors, shelving, etc.); and resetting of breakers or fuses
TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY
SETS OUT YOUR EXCLUSIVE REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE CLAIM ARISES
IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES,
WHETHER EXPRESS OR IMPLIED. ANY WARRANTY
IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE ONLY FOR THE PERIOD THAT THIS EXPRESS LIMITED WARRANTY IS
EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER
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BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, "BUSINESS LOSS", AND/OR PUNITIVE
DAMAGES, LOSSES, OR EXPENSES, INCLUDING
WITHOUT LIMITATION TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELLING
EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH
ARE DEFINITIVELY CAUSED EXCLUSIVELY BY
GAGGENAU, OR OTHERWISE. SOME STATES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND SOME
STATES DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE.
No attempt to alter, modify or amend this warranty shall be
effective unless authorized in writing by an officer of BSH.
15.6 Obtaining warranty service
To obtain warranty service for your product, you should
contact Gaggenau Customer Support at 1-877-442-4436
to schedule a repair.