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Gaggenau
Instruction manual
CI 261
Hob
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Table of contents
Instruction manual
Intended use 4
Important safety information 5
Causes of damage 6
Overview 6
Protecting the environment 7
Energy-saving advice 7
Cooking with induction 7
Advantages of induction cooking 7
Cookware 7
Getting to know your appliance 9
The control panel 9
The hotplates 9
Residual heat indicator 10
Operating the appliance 10
Switching the hob on and off 10
Setting a hotplate 10
Chef's recommendations 11
Frequently Asked Questions (FAQ) 19
What to do in the event of a fault 21
After-sales service 22
: Additional information on products, accessories,
replacement parts and services can be found at
www.gaggenau.com and in the online shop
www.gaggenau-eshop.com
Timer functions 13
Cooking timer 13
The short-term timer 13
Booster function 14
Activation 14
Deactivation 14
Childproof lock 14
Activating and deactivating the childproof lock 14
Childproof lock 14
Display cleaning protection 15
Automatic safety cut-out 15
Basic settings 16
To access the basic settings: 17
Suitability test of tableware 17
Cleaning 18
Hob 18
Hob surround 18
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m Intended use
Read these instructions carefully. Please keep the instruction and installation manual, as well as the appliance certificate, in a safe place for later use or for subsequent owners.
Check the appliance after removing it from the
packaging. If it has suffered any damage in
transport, do not connect the appliance, contact
the Technical Assistance Service and provide
written notification of the damage caused,
otherwise you will lose your right to any type of
compensation.
This appliance must be installed according to the installation instructions included.
This appliance is intended for private domestic
use and the household environment only. The
appliance must only be used for the preparation
of food and beverages. The cooking process
must be supervised. A short cooking process
must be supervised without interruption. Only
use the appliance in enclosed spaces.
Always monitor the cooking process. Short cooking processes must be monitored continuously.
We advise that you exercise caution using or
standing near an induction hob while it is in
operation, if you wear a pacemaker or a similar
medical device. Consult your doctor or the
device manufacturer concenring its conformity
or any possible incompatibilities,
This appliance is intended for use up to a maximum height of 4000 metres above sea level.
Do not use covers. These can cause accidents, due to overheating, catching fire or materials shattering, for example.
Do not use inappropriate child safety shields or hob guards. These can cause accidents.
This appliance is not intended for operation with an external clock timer or a remote control.
This appliance may be used by children over the
age of 8 years old and by persons with reduced
physical, sensory or mental capabilities or by
persons with a lack of experience or knowledge
if they are supervised or are instructed by a
person responsible for their safety how to use
the appliance safely and have understood the
associated hazards.
Children must not play with, on, or around the appliance. Children must not clean the appliance or carry out general maintenance unless they are at least 8 years old and are being supervised.
Keep children below the age of 8 years old at a safe distance from the appliance and power cable.
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m Important safety
information
Risk of fire!
▯ Hot oil and fat can ignite very quickly. Never
leave hot fat or oil unattended. Never use
water to put out burning oil or fat. Switch off
the hotplate. Extinguish flames carefully
using a lid, fire blanket or something similar.
Risk of fire!
▯ The hotplates become very hot. Never place
combustible items on the hob. Never place
objects on the hob.
Risk of fire!
▯ The appliance gets hot. Do not keep
combustible objects or aerosol cans in
drawers directly underneath the hob.
Risk of fire!
▯ The hob switches off automatically and can
no longer be operated. It may switch on
unintentionally at a later point. Switch off the
circuit breaker in the fuse box. Contact the
after-sales service.
Risk of burns!
▯ The hotplates and surrounding area
(particularly the hob surround, if fitted)
become very hot. Never touch the hot
surfaces. Keep children at a safe distance.
Risk of burns!
▯ The hotplate heats up but the display does
not work. Switch off the circuit breaker in the
fuse box. Contact the after-sales service.
Risk of burns!
▯ Metal objects on the hob quickly become
very hot. Never place metal objects (such as
knives, forks, spoons and lids) on the hob.
Risk of fire!!
▯ After each use, always turn off the hob at the
main switch. Do not wait until the hob turns
off automatically after the pan is removed.
▯ A defective appliance may cause electric
shock. Never switch on a defective
appliance. Unplug the appliance from the
mains or switch off the circuit breaker in the
fuse box. Contact the after-sales service.
Risk of electric shock!
▯ Cracks or fractures in the glass ceramic may
cause electric shocks. Switch off the circuit
breaker in the fuse box. Contact the aftersales service.
Malfunction risk!
The hob is equipped with a fan in the lower section. If there is a drawer under the hob it should not be used to store small objects or paper, since they could damage the fan or interfere with the cooling if they are sucked into it.
There should be a minimum of 2 cm between the contents of the drawer and fan intake.
Risk of injury!
▯ When cooking in a bain marie, the hob and
cooking container could shatter due to
overheating. The cooking container in the
bain marie must not directly touch the
bottom of the water-filled pot. Only use heatresistant cookware.
Risk of injury!
▯ Saucepans may suddenly jump due to liquid
between the pan base and the hotplate.
Always keep the hotplate and saucepan
bases dry.
Risk of electric shock!
▯ Incorrect repairs are dangerous. Repairs
may only be carried out and damaged power
cables replaced by one of our trained aftersales technicians. If the appliance is
defective, unplug the appliance from the
mains or switch off the circuit breaker in the
fuse box. Contact the after-sales service.
Risk of electric shock!
▯ Do not use any high-pressure cleaners or
steam cleaners, which can result in an
electric shock.
Risk of electric shock!
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Causes of damage
Caution!
– Rough pan bases may scratch the hob.
– Avoid leaving empty pots and pans on the hotplate.
Doing so may cause damage.
– Do not place hot pans on the control panel, the
indicator area, or the hob frame. Doing so may
cause damage.
– Hard or pointed objects dropped on the hob may
damage it.
– Aluminium foil and plastic containers will melt if
placed on the hotplate while it is hot. The use of
laminated sheeting is not recommended on the hob.
Overview
You will find the most frequently caused damage in the
following table:
Damage Cause Measure
Stains Boiled over food. Remove boiled over food immediately with a glass scraper.
Unsuitable cleaning agent. Only use cleaning agents that are suitable for this type of hob.
Scratches Salt, sugar and sand. Do not use the hob as a work surface or storage space.
Cookware with rough bases scratch the hob. Check the cookware.
Discolouration Unsuitable cleaning agent. Only use cleaning agents that are suitable for this type of hob.
Pan abrasion. Lift pots and pans when moving them.
Chips Sugar, food with a high sugar content. Remove boiled over food immediately with a glass scraper.
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Protecting the environment
Cooking with induction
In this section, you can find information about saving
energy and disposing of the appliance.
Energy-saving advice
▯ Always use the correct lid for each pan. Cooking
without a lid uses a lot more energy. Use a glass lid
to provide visibility and avoid having to lift the lid.
▯ Use pans with flat bases. Bases that are not flat use
a lot more energy.
▯ The diameter of the pan base must match the size
of the hotplate. Please note: pan manufacturers
usually provide the diameter for the top of the pan,
which is usually larger than the diameter of the pan
base.
▯ Use a small pan for small amounts of food. A large
pan which is not full uses a lot of energy.
▯ Use little water when cooking. This saves energy
and preserves all the vitamins and minerals in
vegetables.
▯ Select the lowest power level to maintain cooking. If
the power level is too high, energy is wasted.
Advantages of induction cooking
Induction cooking is very different from traditional
cooking methods, as heat builds up directly in the item
of cookware. This offers numerous advantages:
▯ Saves time when boiling and frying.
▯ Saves energy.
▯ Easier to care for and clean. Spilled food does not
burn on as quickly.
▯ Heat control and safety – the hob increases or
decreases the heat supply as soon as the user
changes the setting. The induction hotplate stops
the heat supply as soon as the cookware is removed
from the hotplate, without having to switch it off
first.
Cookware
Only use ferromagnetic cookware for induction cooking,
such as:
▯ Cookware made from enamelled steel
▯ Cookware made from cast iron
▯ Special induction-compatible cookware made from
stainless steel.
You can check whether the cookware is suitable for
induction cooking. ~ "Suitability test of tableware"
To achieve a good cooking result, the ferromagnetic
area on the base of the pan should match the size of the
hotplate. If a hotplate does not detect an item of
cookware, try placing it on another hotplate with a
smaller diameter.
FP
Some induction cookware does not have a fully
ferromagnetic base:
FP
FP
▯ If the base of the cookware is only partially
ferromagnetic, only the area that is ferromagnetic
will heat up. This may mean that heat will not be
distributed evenly. The non-ferromagnetic area may
not heat up to a sufficient temperature for cooking.
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▯ The ferromagnetic area will also be reduced if the
material from which the base of the cookware is
made contains aluminium, for example. This may
mean that the cookware will not become sufficiently
hot or even that it will not be detected.
Unsuitable pans
Never use diffuser hobs or pans made from:
▯ common thin steel
▯ glass
▯ earthenware
▯ copper
▯ aluminium
Pan detection
Each hotplate has a lower limit for pan detection. This
depends on the diameter of the ferromagnetic area of
the cookware and the material from which its base is
made. For this reason, you should always use the
hotplate that best matches the diameter of the base of
the pan.
Properties of the base of the cookware
The material(s) from which the base of the cookware is
made can affect the cooking result. Using pots and pans
made from materials that distribute heat evenly through
them, such as stainless-steel pans with a three-layer
base, saves time and energy.
Use cookware with a flat base; if the base of the
cookware is uneven, this may impair the heat supply.
Absence of pan or unsuitable size
If no pan is placed on the selected hotplate, or if it is
made of unsuitable material or is not the correct size,
the power level displayed on the hotplate indicator will
flash. Place a suitable pan on the hotplate to stop the
flashing. If this takes more than 90 seconds, the
hotplate will switch off automatically.
Empty pans or those with a thin base
Do not heat empty pans, nor use pans with a thin base.
The hob is equipped with an internal safety system.
However, an empty pan may heat up so quickly that the
"automatic switch off" function may not have time to
react and the pan may reach very high temperatures.
The base of the pan could melt and damage the glass on
the hob. In this case, do not touch the pan and switch
the hotplate off. If it fails to work after it has cooled
down, please contact the Technical Assistance Service.
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Getting to know your appliance
You can find information on the dimensions and power
of the hotplates on page 2.
The control panel
Y| [|
+
ÜÊ
X|
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Controls
ÿ
vx
uy
0 Ê 1 Ê 2 Ê 3...
š
Ž
M
Main switch
Hotplate selection
Control panel
Display cleaning protection/childproof lock
Booster function
Timer function
The hotplates
Indicators
‹
‚ - Š
‹‹
H
›
x
•/œ
V
ö
Controls
Touching a symbol activates the respective function.
Note: Always keep the control panel clean and dry.
Moisture can prevent it from working properly.
Operating status
Heat settings
Timer function
Display cleaning protection
Booster function
Cooking timer
Residual heat indicator
Timer
Time display
Hotplates
Simple hotplate Use cookware that is a suitable size.
$
Extended cooking zone The hotplate switches on automatically when you use cookware with a base that
î
covers the outer edge of the zone.
Only use cookware that is suitable for induction cooking; see section ~ "Cooking with induction"
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Residual heat indicator
The hob has a residual heat indicator for each hotplate.
This indicates that a hotplate is still hot. Do not touch a
hotplate while the residual heat indicator is lit up.
The following are shown depending on the amount of
residual heat:
Operating the appliance
This chapter explains how to set a hotplate. The table
shows heat settings and cooking times for various
meals.
▯ Display •: High temperature
▯ Display œ: Low temperature
If you remove the cookware from the hotplate during
cooking, the residual heat indicator and the selected
heat setting will flash alternately.
When the hotplate is switched off, the residual heat
indicator will light up. Even after the hob has been
switched off, the residual heat indicator will stay lit for
as long as the hotplate is still warm.
Switching the hob on and off
The main switch is used to switch the hob on and off.
To switch on: Touch the # symbol. An audible signal
sounds. The indicator next to the main switch and the
hotplate indicators ‹ light up. The hob is ready to use.
To switch off: Touch the # symbol until the indicator
goes out. All hotplates are switched off. The residual
heat indicator remains lit until the hotplates have cooled
down sufficiently.
Notes
‒ The hob switches off automatically if all hotplates
have been switched off for more than 20 seconds.
‒ The selected settings are stored for four seconds
after the hob has been switched off. If you switch it
on again during this time, the hob will operate using
the previously stored settings.
Setting a hotplate
Set the required heat setting using symbols ò to ê.
Heat setting ò = lowest setting.
Heat setting ê = highest setting.
Every heat setting has an intermediate setting. This
intermediate setting is marked in the control panel with
the Ê symbol. The intermediate level is indicated with a
dot in the cooking zone display.
Selecting a hotplate and heat setting
The hob must be switched on.
1 Touch the u symbol for the required hotplate.
The ‹ indicator and the ¬ symbol light up below
this.
2 Then select the required heat setting in the control
panel.
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The heat setting is set.
Chef's recommendations
Changing the heat setting
Select the hotplate and then set the required heat
setting in the control panel.
Switch off the hotplate
Select the hotplate and set it to ‹ in the programming
panel. The hotplate turns off and the residual heat
indicator appears.
Notes
‒ If no pan has been placed on the hotplate, the
selected power level flashes. After a certain time
has elapsed, the hotplate switches off.
‒ If a pan has been placed on the hotplate before
switching on the hob, it will be detected within
20 seconds of pressing the main switch and the
hotplate will be selected automatically. Once
detected, select the power level within the next
20 seconds or the hotplate will switch off.
If more than one pan is placed on the hob, only one
will be detected when switching it on.
Recommendations
▯ When heating up puree, cream soups and thick
sauces, stir occasionally.
▯ Set heat setting 8 to 9 for preheating.
▯ When cooking with the lid on, turn the heat setting
down as soon as steam escapes between the lid
and the cookware. Steam does not need to escape
for a good cooking result.
▯ After cooking, keep the lid on the cookware until
you serve the food.
▯ To cook with the pressure cooker, observe the
manufacturer's instructions.
▯ Do not cook food for too long, otherwise the
nutrients will be lost. The kitchen clock can be used
to set the optimum cooking time.
▯ For a more healthy cooking result, smoking oil
should be avoided.
▯ To brown food, fry small portions in succession.
▯ Cookware may reach high temperatures while the
food is cooking. We recommend that you use oven
gloves.
▯ You can find recommendations for energy-efficient
cooking in section ~ "Protecting the environment"
Cooking table
The table shows which heat setting is suitable for each
type of food. The cooking time may vary depending on
the type, weight, thickness and quality of the food.
Heat setting
Melting
Chocolate coating 1 - 1. -
Butter, honey, gelatine 1 - 2 -
Heating and keeping warm
Stew, e.g. lentil stew 1. - 2 -
Milk* 1. - 2. -
Boiled sausages* 3 - 4 -
Defrosting and heating
Frozen spinach 3 - 4 15 - 25
Frozen goulash 3 - 4 35 - 55
Poaching, simmering
Potato dumplings* 4. - 5. 20 - 30
Fish* 4 - 5 10 - 15
White sauces, e.g. Béchamel sauce 1 - 2 3 - 6
Whisked sauces, e.g. Béarnaise sauce, Hollandaise sauce 3 - 4 8 - 12
* Without lid
** Turn several times
Cooking
time (mins)
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Heat setting
Boiling, steaming, braising
Rice (with double the volume of water) 2. - 3. 15 - 30
Rice pudding 2 - 3 30 - 40
Unpeeled boiled potatoes 4. - 5. 25 - 35
Boiled potatoes 4. - 5. 15 - 30
Pasta* 6 - 7 6 - 10
Stew, soups 3. - 4. 15 - 120
Vegetables 2. - 3. 10 - 20
Frozen vegetables 3. - 4. 7 - 20
Cooking in a pressure cooker 4. - 5. -
Braising
Roulades 4 - 5 50 - 65
Pot roast 4 - 5 60 - 100
Goulash 3 - 4 50 - 60
Grilling/roasting in a little oil*
Escalope, plain or breaded 6 - 7 6 - 10
Escalope, frozen 6 - 7 8 - 12
Chop, plain or breaded** 6 - 7 8 - 12
Steak (3 cm thick) 7 - 8 8 - 12
Poultry breast (2 cm thick)*** 5 - 6 10 - 20
Poultry breast, frozen*** 5 - 6 10 - 30
Hamburger, meatballs (3 cm thick)** 4. - 5. 20 - 30
Fish and fish fillet, plain 5 - 6 8 - 20
Fish and fish fillet, breaded 6 - 7 8 - 20
Cooking
time (mins)
Fish, breaded and frozen, e.g. fish fingers 6 - 7 8 - 15
Scampi and prawns 7 - 8 4 - 10
Sautéing vegetables and mushrooms 7 - 8 10 - 20
Pan-fried meal, Asian-style (vegetables, strips of meat) 7 - 8 15 - 20
Frozen dishes, e.g. roasted dishes 6 - 7 6 - 10
Pancakes (baked in succession) 6 - 7 -
Omelette (cooked in succession) 3. - 4. 3 - 6
Fried eggs 5 - 6 3 - 6
Deep-fat frying* (150-200 g per portion in 1-2 l oil, deep-fat fried in portions)
Frozen products, e.g. chips, chicken nuggets 8 - 9 -
Croquettes, frozen 7 - 8 -
Meat, e.g. chicken portions 6 - 7 -
Fish, breaded or in beer batter 6 - 7 -
Vegetables, mushrooms, breaded, in beer batter or tempura batter 6 - 7 -
Small baked items, e.g. doughnuts, fruit in batter 4 - 5 -
* Without lid
** Turn several times
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Timer functions
Your hob has two timer functions:
Once the time has elapsed
The hotplate switches off. A warning signal sounds. The
time program function lights up ‹‹ for 10 seconds in
the display.
▯ Cooking timer
▯ Short-term timer
Cooking timer
The hotplate automatically switches off after the time
that is set has elapsed.
Setting procedure:
1 Select the hotplate and the required heat setting. 2 Touch the 0 symbol. x lights up in the display for
the hotplate. ‹‹ lights up in the timer display.
3 Within the next 10 seconds, select the required
cooking time in the control panel
[|
\|
After a few seconds, the time begins to elapse.
Note: The same cooking time can be set automatically
for all hotplates. The set time for each of the hotplates
counts down independently.
You can find information on automatically programming
the cooking time in section ~ "Basic settings"
Changing or deleting the time
[|
\|
When the 0 symbol is pressed, the indications turn off
and the beeping stops.
Notes
‒ If a cooking time was programmed for several
hotplates, the time information for the selected
hotplate is shown in the timer display.
‒ Select the relevant hotplate to call up the remaining
cooking time.
‒ You can set a cooking time of up to ŠŠ minutes.
The short-term timer
You can use the short-term timer to set a time of up to
99 minutes.
This functions independently from the hotplates and
from other settings. This function does not automatically
switch off a hotplate.
Programming
1 Press the 0 symbol several times until the
V indicator lights up.‹‹ appears in the time
programming function display.
2 Use the ó to ê buttons to set the required time.
After a few seconds, the time begins to elapse.
Changing or deleting the time
Press the 0 symbol several times until the V indicator
lights up.
Adjust the time in the control panel or set it to ‹‹ to
end the timer.
Select the hotplate and then touch the 0 symbol.
To delete the cooking time, change the cooking time in
the control panel or set it to ‹‹ .
When the time has elapsed
An audible signal sounds. ‹‹ flashes in the time
programming function display and the "on" timeV lights
up. The indicators switch off after 10 seconds.
Press the 0 symbol to switch off the indicators.
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Booster function
Childproof lock
This function allows large volumes of water to be heated
up even more quickly than with power setting Š. The
Booster function temporarily increases the top output of
the selected hotplate.
This function can always be activated for a hotplate,
provided the other hotplate in the same group is not in
use (see illustration). Otherwise, › and Š will flash in
the display for the selected hotplate; the
will then be set automatically without activating the
function.
Š heat setting
Activation
1 Select a hotplate. 2 Touch the Ž symbol.
› lights up on the display.
The function is activated.
The hob can be protected against being accidentally
turned on, to ensure that children do not switch on the
hotplates.
Activating and deactivating the childproof lock
The hob must be switched off.
To activate: Touch the š symbol for approx. four
seconds. The H indicator lights up for 10 seconds. The
hob is locked.
To deactivate: Touch the š symbol for approx.
four seconds. The lock is released.
Childproof lock
With this function, the childproof lock automatically
activates when a hob is switched off.
Switching on and off
You can find out how to switch the automatic childproof
lock on in ~ "Basic settings"
Deactivation
1 Select the hotplate. 2 Touch the Ž symbol.
The › display goes out and the hotplate switches
back to the Š heat setting.
The function is deactivated.
Note: Under certain circumstances, the Booster
function may switch itself off automatically in order to
protect the electronic components inside the hob.
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Display cleaning protection
Automatic safety cut-out
If you wipe over the control panel while the hob is
switched on, settings may be changed. To avoid doing
this, you can use the hob's "Lock control panel for
cleaning" function.
To switch on: Touch the š symbol. A signal sounds and
the indicator above the š symbol lights up. The control
panel is locked for 35 seconds. You can now wipe over
the surface of the control panel without changing any
settings.
To deactivate: The control panel will be unlocked once
35 seconds have elapsed. The indicator above the š
symbol goes out. To release the function early, touch the
š symbol.
Notes
‒ An audible signal sounds 30 seconds after
activation. This indicates that the function is about
to finish.
‒ The cleaning lock does not lock the main switch.
The hob can be switched off at any time.
If a hotplate operates for an extended period and no
settings are changed, the automatic safety shut-off is
activated.
The hotplate stops heating. ”, ‰ and the residual heat
indicator œ or • flash alternately in the hotplate display.
When you touch any symbol, the display switches off.
The hotplate can now be set again.
The point at which the safety shut-off becomes active
depends on which heat setting has been set (after 1 to
10 hours). .
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Basic settings
The appliance has various basic settings. You can adapt
these settings to suit your own needs.
Display Function
Automatic childproof lock
‹Manual*.
‚Automatic.
™‚
™ƒ
™†
ƒFunction deactivated.
Signal tones
‹ The confirmation signal and operating error signal are switched off.
‚The operating error signal is switched on.
ƒThe confirmation signal is switched on.
„All acoustic signals are switched on.*
Automatically programming the cooking time
‹‹Off.*
‹‚-ŠŠAutomatic run-on time.
™‡
™ˆ
™Š
™‚ƒ
Duration of the timer end signal
‚10 seconds.*
ƒ 30 seconds.
„ 1 minute.
Power management function. Limiting the total power of the hob
‹Off.*
‚1000 W minimum power.
‚.1500 W.
ƒ 2000 W.
...
Š or Š.Maximum power of the hob.
Time for selecting the hotplate
‹Unlimited: The hotplate which was set last remains selected.*
‚Limited: The hotplate only remains selected for a few seconds.
Cookware, checking the result of the cooking
‹Not suitable
‚Not perfect
ƒSuitable
Restore factory settings
‹Individual settings.*
™‹
* Factory settings
16
‚Reset to factory settings.
Page 17
To access the basic settings:
The hob must be off.
Suitability test of tableware
1 Switch on the hob. 2 Within ten seconds, touch and hold the 0 symbol
for approximately four seconds.
The first four displays provide product information.
Touch the settings area to view the individual
displays.
Product information Display
Directory for the technical after-sales service
(TK)
Production number
Production number 1
Production number 2
3 Touching the 0 symbol again takes you to the
basic settings.
‹‚
”š
Š†.
‹.†
™ and ‚ flash alternately on the displays and ‹
appears as a presetting.
This function can be used to check the speed and
quality of the cooking process depending on the
cookware.
The result is a reference value and depends on the
properties of the cookware and the hotplate being used.
1 With the cookware still cold, fill it with approx.
200 ml of water and place it on the centre of the
hotplate with the diameter that most closely
matches that of the base of the cookware.
2 Go to the basic settings and select the ™‚ƒ
setting.
3 Touch the settings range. A will flash on the
hotplate display.
The function has now been activated.
After 10 seconds, the result for the quality and speed of
the cooking process will appear on the hotplate display.
Y| [|
\|
4 Touch the 0 symbol repeatedly until the required
function is displayed.
5 Then select the required setting from the settings
area.
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6 Touch the 0 symbol for at least four seconds.
The settings have been saved.
Leaving the basic settings
Turn off the hob with the main switch.
X|
Check the result using the following table:
Result
The cookware is not suitable for the hotplate and will
‹
therefore not heat up.*
The cookware is taking longer to heat up than expected
‚
and the cooking process is not going as well as it
should.*
The cookware is heating up correctly and the cooking
ƒ
process is going well.
* If there is a smaller hotplate available, test the cookware
again on the smaller hotplate.
To reactivate this function, touch the settings range.
Notes
‒ If the diameter of the hotplate used is much smaller
than the diameter of the cookware, only the middle
of the cookware can be expected to heat up. This
may result in the cooking results not being as good
as expected or being less than satisfactory.
‒ You can find information on this function in the
section on ~ "Basic settings"
‒ You can find information on the type, size and
positioning of the cookware in the section on
~ "Cooking with induction"
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Cleaning
Suitable maintenance and cleaning products can be
purchased from the after-sales service or in our e-Shop.
Hob
Cleaning
Always clean the hob after cooking. This will prevent
food deposits from becoming burned on. Only clean the
hob after the residual heat indicator has gone out.
Clean the hob with a damp dish cloth and dry it with a
cloth or towel to prevent limescale build-up.
Only use cleaning agents that are suitable for this type
of hob. Observe the manufacturer's instructions on the
product packaging.
Never use:
▯ Undiluted washing-up liquid
▯ Cleaning agents designed for dishwashers
▯ Abrasive cleaners
▯ Harsh cleaning agents, such as oven spray and
limescale remover
▯ Scouring pads
▯ High-pressure cleaners or steam jet cleaners
Hob surround
To prevent damage to the hob surround, observe the
following instructions:
▯ Only use warm soapy water
▯ Wash new dish cloths thoroughly before use.
▯ Do not use harsh or abrasive cleaning agents.
▯ Do not use a glass scraper or sharp objects.
Stubborn dirt is best removed with a glass scraper,
available from retailers. Observe the manufacturer's
instructions.
You can obtain a suitable glass scraper from customer
services or through our online shop.
Using a special sponge for cleaning glass-ceramic hobs
achieves a great cleaning result.
Potential marks
Limescale and
water marks
Sugar, rice starch
or plastic
* Then clean with a damp dish cloth and dry with a cloth or
towel.
Note: Do not use any cleaning agents while the hob is
still hot. This may mark the surface. Make sure that any
residue left by cleaning agents is removed.
Clean the hob as soon as it has cooled
down. You can use a cleaning agent suitable for glass-ceramic hobs.*
Clean immediately. Use a glass scraper.
Caution: Risk of burns.*
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Frequently Asked Questions (FAQ)
Using the appliance
Why can't I switch on the hob and why is the childproof lock symbol lit up?
The childproof lock is activated.
You can find information on this function in the section on ~ "Childproof lock"
Why are the indicators flashing and why can I hear a signal tone?
Remove any liquid or food remains from the control panel. Remove any objects from the control panel.
You can find instructions on how to deactivate the audible signal in the section on~ "Basic settings"
Noises
Why I can hear noises while I'm cooking?
Noises may be generated while using the hob depending on the base material of the cookware. These noises are a
normal part of induction technology. They do not indicate a defect.
Possible noises:
A low humming noise like the one a transformer makes:
Occurs when cooking at a high heat setting. The noise disappears or becomes quieter when the heat setting is
reduced.
Low whistling noise:
Occurs when the cookware is empty. This noise disappears when water or food is added to the cookware.
Crackling:
Occurs when using cookware made from different layers of material or when using cookware of different sizes and different materials at the same time. The loudness of the noise can vary depending on the quantity of food being cooked
or the cooking method.
High-pitched whistling noises:
Can occur when two hotplates are used at the highest heat setting at the same time. The whistling noises disappear or
become quieter when the heat setting is reduced.
Fan noise:
The hob is equipped with a fan that switches on automatically at high temperatures. The fan may continue to run even
after you have switched off the hob if the temperature detected is still too high.
Cookware
Which types of cookware can be used with the induction hob?
Read the information on which types of cookware are suitable for induction.
Why is the hotplate not heating up and why is the heat setting flashing?
The hotplate on which the cookware is standing is not switched on.
Ensure that you have switched on the relevant hotplate.
The cookware is too small for the hotplate that is switched on or it is not suitable for induction cooking.
Read the information on the type, size and positioning of the cookware.
Why is it taking so long for the cookware to heat up or why is it not heating up sufficiently despite being on a high heat setting?
The cookware is too small for the hotplate that is switched on or it is not suitable for induction cooking.
Read the information on the type, size and positioning of the cookware.
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Cleaning
How do I clean the hob?
Using a special glass-ceramic cleaning agent produces the best results. We advise against using harsh or abrasive
cleaning agents, dishwater detergent (concentrated) or scouring pads.
You can find more information on cleaning and caring for your hob in the section on ~ "Cleaning"
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What to do in the event of a fault
Usually, faults are small matters that are easy to
eliminate. Please read the information in the table
before calling the after-sales service.
Display Possible cause Solution
None The power supply has been disconnected. Use other electrical devices to check whether a short-
circuit has occurred in the power supply.
The device has not been connected in
accordance with the circuit diagram.
Electronics fault. If the fault cannot be eliminated, inform the technical
The indicators flash The control panel is damp or an object is cov-
ering it.
The Ù indicator flashes in
the hotplate displays
”ƒ
”…
Ӡ + heat setting and sig-
nal tone
Ӡ and signal tone
”‚/”‡
”‰
“Š‹‹‹
“Š‹‚‹
A fault has occurred in the electronics. To acknowledge the fault, briefly cover the control
The electronics have overheated and have
switched off the corresponding hotplate.
The electronics have overheated and have
switched off all hotplates.
A hot pot is in the area of the control panel.
There is a risk that the electronics will overheat.
A hot pot is in the area of the control panel.
To protect the electronics, the hotplate has
been switched off.
The hotplate has overheated and switched
itself off to protect the work surface.
The hotplate was operating for an extended
period without interruption.
The supply voltage is faulty; outside of the
normal operating range.
Ensure that the device has been connected in
accordance with the circuit diagram.
after-sales service.
Dry the control panel or remove the object.
panel with your hand.
Wait until the electronics have cooled down sufficiently. Then touch any symbol on the hob.
Remove the pot. The fault display goes out shortly
afterwards. You can continue to cook.
Remove the pot. Wait a few seconds. Touch any control. If the fault display goes out, you can continue to
cook.
Wait until the electronics have cooled down sufficiently and switch the hotplate on again.
The automatic safety switch-off function has been
activated. ~ "Automatic safety cut-out"
Contact your electricity provider.
“Š‹‚‚ and signal tone
Do not place hot pans on the control panel.
Notes
‒ If “ appears in the display, the sensor for the
relevant hotplate must be pressed and held in order
to read the fault code.
‒ If the fault code is not listed in the table, disconnect
the hob from the power supply, wait 30 seconds
and connect it again. If the display appears again,
contact technical after-sales and tell them the
precise fault code.
The hob is not connected properly Disconnect the hob from the power supply. Ensure
that it has been connected in accordance with the circuit diagram.
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After-sales service
In the event of repairs please contact our after-sales
sevice. We are committed fo find the best solution also
in order to avoid an unnecessary call-out.
Please quote the E number (product number) and the
FD number (production number) of your appliance when
contacting the after-sales service. The rating plate
bearing these numbers can be found on the bottom of
the appliance. For future reference you can note the
data of your appliance and the telephone number of our
after-sales service below.
E-Nr. FD-Nr.
After-sales service
Please note that calling out an after-sales service
technician is not free of charge, even within the warranty
period, should the problem result from an operating
error.
O
m Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out by one of our trained after-sales engineers.
If the appliance is faulty, unplug the mains plug or
switch off the fuse in the fuse box. Contact the aftersales service.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
GB 0344 892 8988
Calls charged at local or mobile rate.
IE 01450 2655
0.03 € per minute at peak.
Off peak 0.0088 € per minute.
AU 1300 368 339
NZ 09 477 0492
Trust the expertise of the manufacturer, and rest
assured that the repair will be carried out by trained
service technicians using original spare parts for your
domestic appliance.
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Gaggenau Hausgeräte GmbH
Carl-Wery-Straße 34
D-81739 München
www.gaggenau.com
9001063856 en (950619)
*9001063856*
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