Launch the plugin version of Strobe2 on a suitable track after
the DAW/host has been launched.
Starting License Manager
When Strobe2 is launched while unauthorized, the window to
the left is shown - click the Activate using License Manager
button to start License Manager to begin the authorization.
If the computer has an internet connection, fill in the User name and Password
boxes with your FXpansion.com user account login details and click the Log in
button.
To preserve your login details and log in automatically when launching LM in the
future, activate the Remember me or Auto login checkboxes. If other people use
the computer, you should leave these checkboxes deactivated.
When you log in to your user account, LM works in Online mode - it communicates
with our online authorization system directly using your computer's internet
connection. If the computer you want to authorize does not possess an internet
connection, click the Work offline button to enter Offline mode, which lets you
perform the authorization process from another computer which is internet-enabled.
3Authorization with FX License Manager
Before it can be authorized, Strobe2 must first be launched. When it is launched and detects that it has not yet
been authorized, License Manager is launched automatically. Once the product has been authorized in any format standalone application or VST/AU/RTAS/AAX plugin - it is also authorized for all other formats.
Launching the standalone application
The standalone version of Strobe2 can be launched from the following locations:
Mac OSX: Applications folder
Windows: the Program Files/FXpansion/Strobe2 folder
Introduction to License Manager
or All Programs/FXpansion/Strobe2 in the Start menu
FX License Manager (also referred to in this guide as License Manager or simply LM) is an application used to
manage licenses and authorizations for FXpansion software products. The computer on which you want to use the
FXpansion product(s) does NOT need to be on the internet although the process is faster if it is. Products can be
authorized in License Manager in either of 2 ways:
With an internet connection on the same computer - see page 8
With a web browser and Authorization Request file to generate an Authorization file - see page 9
An Authorization Request file (with a .AuthReq file extension) identifies the computer on which you want to use the
FXpansion product - it is unique to the single computer on which it is generated.
An Authorization file (with a .Auth file extension) is generated from an Authorization Request file to authorize the
FXpansion product only on the computer which originally created the Authorization Request file.
Login window
When License Manager is launched, the Login window is displayed after an internet connection check.
Account problems
If you have forgotten the password for your account, click the Reset forgotten password button. This launches
a form on our website which resets your password - it is not possible to retrieve previous passwords due to
encrypted storage being used.
If you have not yet created an FXpansion.com user account, click the Create an account button.
In the event that you have multiple accounts or any other problem with your account, please contact our support
team who will resolve the issue as soon as possible.
1. Log in to your FXpansion.com user account as
described on the previous page.
After logging in, LM performs a scan of all FXpansion
products in your system.
When the scan is complete, you are prompted to
authorize any detected product(s) which have not yet
been authorized.
2. Each detected FXpansion product that has not yet authorized is shown
with a checkbox to its left - if the checkbox is activated, it will be
authorized. Multiple products can be authorized simultaneously.
This message is shown after a successful
authorization.
Your product is now ready to use.
3.1Online Authorization
Deactivate the checkbox, by clicking it, for any product that you do not wish to authorize at this time. This is more
applicable with multiple products installed on your system.
3. Click the Authorize button to complete the authorization for the specified product(s).
If the computer on which you want to use your FXpansion product is not connected to
the internet, it is possible to use a separate internet-connected computer to authorize.
1. This process requires you to use Offline mode in License Manager - when the Login
dialog appears, click Work offline to enter Offline mode.
LM performs a scan of all FXpansion products in your system. After the scan has
completed, LM prompts you to authorize any detected FXpansion product which is not
yet authorized.
2. Click Next in order to proceed.
If authorizing multiple
products, deactivate the
checkbox to the left of any
product in order to avoid
authorizing it at this time.
3. You are now prompted to enter a serial
number for each product that you wish to
authorize. If you are authorizing multiple
products and cannot locate the serial for any
product(s) at this time, click the Skip button to
avoid authorizing the product(s) until later.
Otherwise, enter the serial and click Next for
each product.
4. LM then informs you that it is about to create an
AuthRequest file (*.AuthRequest) within a new
folder. Click Next.
A file system dialog box prompts you for a location to
which to save the file - the Desktop is the default
suggested location. Click Open.
Authorization with FX License Manager9
A single .AuthRequest file is created for all products that were not skipped in the previous step. You can either leave
License Manager running at this point or quit if you need to shut down your machine until later - whichever is more
convenient.
5. Copy this folder to a USB flash drive or use some other means to transfer it to a computer with an internet
connection.
7. On the authorization page, log in to
your FXpansion.com user account with
your username and password. If you
cannot remember your password, click
the Forgot your login? link and follow
the instructions to reset it.
8. After logging in successfully, click the Choose File button.
Navigate to and select the .AuthRequest file in the file browser that
appears, then click Open.
9. Click the Submit button. The webpage processes the
AuthRequest file and creates an Authorization file (*.Auth) which
you are prompted to download (although some browsers download
the file automatically to the computer's default download location).
A single .Auth file is generated for all products that you wished to
authorize.
11. If License Manager is still running after step 4, click Next and skip to
step 13.
12. If License Manager is not still running, launch it and click the Work
offline button in the Login dialog - LM scans your system and promptsyou to authorize detected products as before. Click the Import button.
13. You are now prompted for the Authorization file generated in steps 8
and 9.
Browse to the .Auth file that you copied over from the internet-enabled
computer and select it.
The authorization is now complete and your product is ready to use.
6. Open the copied folder on the internet-enabled computer. As well as the AuthRequest file, the folder also contains
a link to the authorization page on our website - double click the .url or .webloc file - or manually point your
browser to:
www.fxpansion.com/authorize
10. Copy this .Auth file back to the original computer on which the .AuthRequest file was generated using a USB
The Products/DeAuthorize product(s) menu function lets you deauthorize a product and remove it from
License Manager. This is also synchronized with your FXpansion.com user account. The deactivated product(s) will
not reappear in License Manager until it is subsequently launched again.
The Deauthorize dialog box also features an Also uninstall software option. If activated, the uninstaller
application for the product is also launched during the process: follow the on-screen instructions to proceed.
If you are working in Offline mode, the deauthorization is synchronized with your FXpansion.com user account
using a generated file which must be which must be submitted to our website at www.fxpansion.com/deauthorize.
This process is very similar to that described on pages 9-10.
Updates
When LM is in Online mode, clicking the Update button initiates communication with the FXpansion.com website
to check for updated versions of your installed FXpansion products. If any newer versions are found, each product
is listed along with a checkbox. Deactivate the checkbox for any product(s) you do not wish to update at this time
and click Download. The relevant updates are downloaded to your system's download folder and are shown on
LM's Downloads page - click the Downloads button to display this page.
Note: License Manager does not launch the update installers - you must browse to your download folder and
manually launch each update installer.
If you cannot use License Manager in Online mode, updates can be downloaded manually from our website after
logging in to your user account.
License Manager appearance and functionality differ
In some situations License Manager v1 may exist on your system - for example, if you subsequently install certain
older versions of FXpansion products before performing the Strobe2 authorization. In such situations, please
download and install the latest version of FXpansion License Manager from www.fxpansion.com/licensemanager or
reinstall Strobe2.
Undetected products
If an installed FXpansion product cannot be seen in License Manager's list of detected products, this means that
you have not yet attempted to launch the product. Any product MUST be launched after installation in order to
appear within LM.
Simply launch the product in order to solve this issue - either the standalone application (instruments only) or the
plugin in a host/DAW.
Unavailable authorizations
If you are unable to authorize a product that appears within License Manager, it is likely that one of the following
situations apply:
• Too many authorizations have been issued for your serial number
If you've run out of authorizations (perhaps if you've installed the software on several different computers, or if
you reinstall or upgrade your computer hardware frequently) please contact our support team for further
assistance.
• Your serial number is registered to a different account
Your serial number belongs to you - it identifies you as the legitimate owner of the software. As such, only one
person can be the owner of a given serial number, and only that person's user account can generate
authorizations based on that serial number. Occasionally, users end up with more than one account, with some
serials registered in one and some in another. If this applies to you, contact our support team to resolve the
situation.
Technical support
If you encounter any unresolvable problems when installing or using your software or expansion pack, please
proceed as follows:
1.Fully read the software's operation manual.
2.Consult the product FAQ - this can be accessed from the Help menu on the product's graphical interface.
3.If you cannot resolve your problem with the information provided in the documentation or FAQ, please contact
our technical support team:
www.fxpansion.com/support
Please note that your product must be registered before you can receive support, whether through our support
ticket system or via the forum.
It is highly recommended to use the ticket system for most technical issues, as it prompts you for the information
we need in order to process your support request as efficiently as possible. Support enquiries with inadequate
information simply take longer to resolve so providing accurate information saves time. Our support staff will
endeavour to get you up and running as quickly as possible so you can get back to enjoying your software.