Fujitsu SPARC T5440 User Manual

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SPARC Enterprise T5440 Server

Product Notes

Manual Code C120-E508-07EN Part No. 875-4384-16 December 2010, Revision C

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Preface ix

1. New Information About the SPARC Enterprise T5440 Server 1

Important New Information About the SPARC Enterprise T5440 Server 2

RFID Tag 2

New Information About Known Issues 3

Hardware and Mechanical Issues 3

Integrated Lights Out Manager (ILOM) Issues 4

The ILOM Event Log Indicating Power Failure May Be Collected on the

T5440 Server (6979608) 4

Service Required LED May Turn On Due To False Recognition of Fan

Speed (CR 6989852) 5

Firmware and General Software Issues 7

2. Important Information About the SPARC Enterprise T5440 Server 9

Task Map 9

Notes on DVD Drive and Discs 10

Supported Versions of Solaris and System Firmware 10

System Firmware Update 11

Support for Windows 7 and Internet Explorer 8 11

Change and Functional Enhancement in System Firmware 7.2.8 11

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About the Change of Host Console Target 11

About the Addition of Protocols for Firmware Update 12

Preinstalled Software 13

Cool Tools for T5440 Server With CoolThreads Technology 14

Logical Domains 15

Sun Java Enterprise Server and Solaris OS 15

▼ Enable the WebConsole SMF Service 15

Solaris Live Upgrade 16

Sun Studio - C, C++, and Fortran Compilers and Tools 16

Supported Sun Explorer Utility Version 16

Patch Information 17

Mandatory Patch Information for the Solaris 10 8/07 OS 17

Mandatory Patch Information for the Solaris 10 5/08 OS 18

Mandatory Patch Information for the Solaris 10 10/08 OS 18

▼ To Download Patc hes 19

Installing the Solaris 10 8/07 OS and Required Patches 19

▼ Install the Solaris 10 8/07 OS and Required Patches 19

Patches for Option Cards 21

Solaris 10 5/08 Recovery DVD 21

General Functionality Issues and Limitations 22

Cryptographic Function 22

RAID Function 22

Addition or Degradation of CMP/Memory Modules 22

Precaution to Follow Concerning a CMP/Memory Module Failure 23

Cable Management Arm 23

Support for SSD Storage 24

Using a SSD as a Boot Device 24

About the Cache Setting of SSDs 24

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About the Estimated Usable Period of SSDs 25

About the Preventive Replacement Monitoring Function of SSD 25

Changed Behavior When Operating the Solaris OS With Logical Domains 25

Results from Halting or Rebooting the Control Domain 26

Processor Identification 26

Notes on the Use of 200V Power Supply 27

3. Known Issues 29

Task Map 29

Hardware and Mechanical Issues 30

Solaris OS Issues 32

Integrated Lights Out Manager (ILOM) Issues 34

Firmware and General Software Issues 46

4. Documentation Errata 49

Task Map 49

SPARC Enterprise T5440 Server Getting Started Guide 50

Location of Rack Rail Installation Instructions (CR 6747034) 50

SPARC Enterprise T5440 Server Service Manual 50

Erroneous Explanation in Table 1-3, "Ethernet Port LEDs" (CR 6726293) 51

Integrated Lights Out Manager 2.0 User's Guide 51

Incorrect ILOM Command Related to IP Address Assignment 51

Integrated Lights Out Manager 2.0 Supplement for SPARC Enterprise T5440 Server 52

Notes on the Connection of ILOM (CR 6806789) 52

Integrated Lights Out Manager (ILOM) 3.0 CLI Procedures Guide 52

Erroneous Default Value for /SP/clients/dns 52

Erroneous Description in "Collect SP Data to Diagnose System Problems"(CR

6806800) 53

Erroneous Description about Collecting SP Data 53

New URL for Downloading System Firmware 54

Contents vii

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Integrated Lights Out Manager (ILOM) 3.0 Web Interface Procedures Guide 54

Erroneous Description about Collecting SP Data 54

New URL for Downloading System Firmware 55

Integrated Lights Out Manager (ILOM) 3.0 Supplement for SPARC Enterprise T5440

Server 55

Notes on "ILOM Information Stored on the SCC" 55

A. Fixed Issues 57

Hardware and Mechanical Issues 57

Solaris OS Issues 58

Integrated Lights Out Manager (ILOM) Issues 62

Firmware and General Software Issues 76

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Preface

These product notes contain late-breaking information about the SPARC Enterprise T5440 server hardware, software, or documentation errata that became known after the documentation set was published.

Support for the SPARC Enterprise T5440 Server

Technical Support

If you have technical questions or issues that are not addressed in the SPARC Enterprise T5440 server documentation, contact a sales representative or a certified service engineer.

Downloading Documentation

Instructions for installing, administering, and using your servers are provided in the SPARC Enterprise T5440 documentation set. The entire documentation set is available for download from the following web site:

■ Global Site

http://www.fujitsu.com/sparcenterprise/manual/

■ North American Site

https://download.computers.us.fujitsu.com/

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■ Japanese Site

http://primeserver.fujitsu.com/sparcenterprise/manual/

Note – Information in these product notes supersedes the information in the SPARC

Enterprise T5440 documentation set.

Note – For Sun Oracle software-related manuals (Oracle Solaris OS <Solaris OS>,

and so on), go to: http://docs.sun.com

Fujitsu Welcomes Your Comments

Fujitsu Welcomes Your Comments If you have any comments or requests regarding this document, or if you find any unclear statements in the document, please state your points specifically on the form at the following URL.

For Users in U.S.A., Canada, and Mexico:

http://www.computers.us.fujitsu.com/www/support_servers.shtml?support/servers

For Users in Other Countries:

SPARC Enterprise contact

http://www.fujitsu.com/global/contact/computing/sparce_index.html

x SPARC Enterprise T5440 Server Product Notes • December 2010

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CHAPTER

New Information About the SPARC Enterprise T5440 Server

This chapter describes new information about the SPARC Enterprise T5440 server that was not documented in the previous edition of the SPARC Enterprise T5440 Server Product Notes.

Description Links

Important new information about the T5440 server

Issues that were identified after the previous edition was published

“Important New Information About the SPARC Enterprise T5440 Server” on page 2

“New Information About Known Issues” on page 3

Information that was documented in the previous edition of this document is provided in the following locations:

■ Chapter 2 provides important information about what software is preinstalled on

your server, how to obtain support, and how to determine system configuration.

■ Chapter 3 provides important information about hardware, software, and

firmware issue and available workarounds.

■ Chapter 4 provides updates to existing system documentation.

■ Appendix A describes fixed technical issues.

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Important New Information About the

RFID Tag

SPARC Enterprise T5440 Server

This section describes new capabilities that are supported on the SPARC Enterprise T5440 server.

■ “RFID Tag” on page 2

For information about the capabilities that have been supported at the release of the previous edition, see the following sections.

■ “RAID Function” on page 22

■ “Support for SSD Storage” on page 24

RFID Tag

RFID tags are attached to the servers shipped after August 2010 in stages. Note that the servers with and without the RFID tag may temporarily exist.

FIGURE 1-1 shows the location of the RFID tag.

FIGURE 1-1 SPARC Enterprise T5440 Server Appearance (Front View)

FIGURE 1-2 shows the appearance of RFID tag.

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FIGURE 1-2 RFID Tag Appearance

Asset ID written in the RFID tag

New Information About Known Issues

This section describes issues that were discovered since the previous edition of these product notes was published.

Hardware and Mechanical Issues

TABLE 1-1 Hardware and Mechanical Issues

CR ID Description Workaround

6581309 To use the XVR-300 as a console of the SPARC

Enterprise T5xx0, patch 137111-01 or later must be applied.

If the patch is applied after the OBP variable has been changed to use the XVR-300 as the console, console output will revert to the default ILOM console during the Solaris boot sequence.

To use the XVR-300 as a console, apply patch 137111-01 or later to the Solaris OS before changing the OBP variable.

Alternatively, install the Solaris OS (or reinstall it) with ILOM set as the console used, and then apply the patch.

No GUI can be used during that time. After the patch has been applied, the XVR-300

can be used as the console as soon as the OBP variable is changed.

Chapter 1 New Information About the SPARC Enterprise T5440 Server 3

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Integrated Lights Out Manager (ILOM) Issues

TABLE 1-2 Integrated Lights Out Manager (ILOM) Issues

CR ID Description Workaround

6979608 On the T5440 server mounted with PSU of a

certain version or later, when you power on the system, the ILOM event log indicating the power failure may be collected and be output in the Solaris OS system log (/var/adm/messages). For details, see “The

ILOM Event Log Indicating Power Failure May Be Collected on the T5440 Server (6979608)” on page 4.

6989852 ILOM firmware falsely recognizes the fan speed

as "0" and the Service Required LED may turn on. In that case, ILOM event log is output. For details, see “Service Required LED May Turn On

Due To False Recognition of Fan Speed (CR

6989852)” on page 5.

The ILOM Event Log Indicating Power Failure May Be Collected on the T5440 Server (6979608)

Note - Fixed in System Firmware 7.2.10.a or later.

None. ILOM firmware's way of referring to the sensor

is wrong. This is just an issue of message display at the system start, and this message can be safely ignored.

None. Reset ILOM to recover. If the error is cleared,

then it corresponds to this event and the fan replacement is unnecessary. ILOM reset has no impact on the system.

This issue is resolved by updating the system firmware to 7.2.10.a or later.

On the T5440 server mounted with PSU of a certain version or later (*), when you power on the system, the following ILOM event log indicating the power failure may be collected and be output in the Solaris OS system log (/var/adm/messages).

System start completes normally and no LEDs turn on. This is just an issue of message output.

Event log example:

Chassis |major : "/SYS/PSx/STATUS_OK: asserted failure" Chassis |minor : "/SYS/PSx/STATUS_OK: reading is OK"

(*): To check whether or not the relevant PSU is mounted on your server, use the following command.

[ILOM command]

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When referring to the target PSU with /SYS/PSx command, check whether the following part number is included in the command output.

fru_part_number = 3002249

[ALOM CMT compatible shell command]

When referring to the target PSU with showfru /SYS/PSx command, check whether the following part number is included in the command output.

/Sun_Part_Number_DataR/Sun_Part_No: 3002249

Wor ka ro un d:

None. ILOM firmware's way of referring to the sensor is wrong. This is just an issue of message display at the system start, and this message can be safely ignored.

Service Required LED May Turn On Due To False Recognition of Fan Speed (CR 6989852)

ILOM firmware falsely recognizes the fan speed as "0" and the Service Required LED may turn on. In that case, the following event log is output.

The ILOM event log example:

IPMI | critical: "ID = 9a : 08/17/2010 : 00:39:17 : Fan : /FB0/FM0/F0/TACH : Lower Non-recoverable going low : reading 0 <= threshold 2400 RPM" IPMI | critical: "ID = 9a : 08/17/2010 : 00:39:22 : Fan : /FB0/FM0/F1/TACH : Lower Non-recoverable going low : reading 0 <= threshold 2400 RPM" IPMI | critical: "ID = 9a : 08/17/2010 : 00:39:26 : Fan : /FB0/FM1/F0/TACH : Lower Non-recoverable going low : reading 0 <= threshold 2400 RPM" IPMI | critical: "ID = 9a : 08/17/2010 : 00:39:30 : Fan : /FB0/FM2/F1/TACH : Lower Non-recoverable going low : reading 0 <= threshold 2400 RPM"

The showenvironment command output example:

------------------------------------------------------------------ Fan Status:

------------------------------------------------------------------ Fans (Speeds Revolution Per Minute): Sensor Status Speed Warn Low

-------------------------------------------------------------------

Chapter 1 New Information About the SPARC Enterprise T5440 Server 5

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/SYS/FANBD0/FM0/F0/TACH FAILED 0 4000 2400 /SYS/FANBD0/FM0/F1/TACH FAILED 0 4000 2400 /SYS/FANBD0/FM1/F0/TACH FAILED 0 4000 2400 /SYS/FANBD0/FM1/F1/TACH OK 6400 4000 2400 /SYS/FANBD0/FM2/F0/TACH OK 7000 4000 2400 /SYS/FANBD0/FM2/F1/TACH FAILED 0 4000 2400

The showenvironment command output example:

sc> showfaults Last POST Run: Mon Jul 12 00:08:46 2010

Post Status: Passed all devices ID FRU Fault 1 /SYS/FANBD0/FM0 SP detected fault: TACH at /SYS/FANBD0/FM0/F0 has reached low non-recoverable threshold. 2 /SYS/FANBD0/FM0 SP detected fault: TACH at /SYS/FANBD0/FM0/F1 has reached low non-recoverable threshold. 3 /SYS/FANBD0/FM1 SP detected fault: TACH at /SYS/FANBD0/FM1/F0 has reached low non-recoverable threshold. 4 /SYS/FANBD0/FM2 SP detected fault: TACH at /SYS/FANBD0/FM2/F1 has reached low non-recoverable threshold.

Wor ka ro un d:

None. Reset ILOM to recover. If the error is cleared, then it corresponds to this event and the fan replacement is unnecessary. ILOM reset has no impact on the system.

6 SPARC Enterprise T5440 Server Product Notes • December 2010

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Firmware and General Software Issues

TABLE 1-3 Firmware and General Software Issues

CR ID Description Workaround

6581309 Console behavior on the control domain is

inconsistent when a graphics device and keyboard are specified for console use. This situation occurs when the OpenBoot variables input-device and output-device are set to anything other than the default value of virtual-console.

If the control domain is set this way, some console messages are sent to the graphics console and other messages are sent to the virtual console. This situation results in incomplete information on either console. In addition, when the system is halted, or a break is sent to the console, control is passed to the

virtual console, which requires keyboard input over the virtual console. As a result, the graphics console appears to hang.

Note - Fixed in Solaris 10 10/08 and patch ID 137137-09 or later.

Use the virtual console only. From the ok prompt, ensure that the default

value of virtual-console is set for both the input-device and output-device variables.

If input-device and output-device are set to graphics console and the graphics console appears to be hung, connect to the virtual console from the service processor in order to provide the required input. Press Return on the virtual console keyboard once to see the output on the virtual console.

Chapter 1 New Information About the SPARC Enterprise T5440 Server 7

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8 SPARC Enterprise T5440 Server Product Notes • December 2010

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CHAPTER

Important Information About the SPARC Enterprise T5440 Server

This chapter describes important information about the SPARC Enterprise T5440 server.

Task Map

Top ic Li nks

Notes on DVD Drive and Discs “Notes on DVD Drive and Discs” on page 10

Minimum supported versions of Solaris and system firmware

Updating System Firmware “System Firmware Update” on page 11

Software included with your system “Preinstalled Software” on page 13

Obtaining patches “Patch Information” on page 17

Solaris Recovery DVD “Solaris 10 5/08 Recovery DVD” on page 21

General Functionality Issues and Limitations “General Functionality Issues and

Information about support for SSD storage “Support for SSD Storage” on page 24

Information about system behavior with LDoms enabled

Identifying processors in the system “Processor Identification” on page 26

Notes on the Use of 200V Power Supply “Notes on the Use of 200V Power Supply”

“Supported Versions of Solaris and System Firmware” on page 10

Limitations” on page 22

“Changed Behavior When Operating the Solaris OS With Logical Domains” on page 25

on page 27

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Notes on DVD Drive and Discs

See the "Notes on DVD Drive and Discs in SPARC Enterprise" on the website below before using the CD/DVD discs in the standard DVD drive mounted in this server.

http://www.fujitsu.com/sparcenterprise/manual/

Supported Versions of Solaris and System Firmware

Your server is preinstalled with the OS, patches, and firmware but you can install the same or another supported version. Be aware that some versions of the OS require installation of mandatory patches. See “Patch Information” on page 17.

If you install the OS, you will not have access to the additional software that was preinstalled at the factory. See “Preinstalled Software” on page 13.

The following are the supported and minimum versions of firmware and software for this release of the SPARC Enterprise T5440 server:

TABLE 2-1 Supported Versions of the OS and Firmware

Supported Versions

OS Solaris 10 8/07 OS plus patches – Minimum supported OS

Solaris 10 5/08 OS plus patches

Solaris 10 10/08 OS plus patches

Solaris 10 5/09 OS

Solaris 10 10/09 OS – Latest supported OS

Firmware System Firmware 7.1.8.a – Minimum supported System Firmware

System Firmware 7.2.10.a – Latest supported version (as of December 2010)

For systems equipped with the 1.6-GHz processor, a minimum level of 7.2.2.e of System Firmware and the Solaris 10 8/07 OS plus the mandatory patches is required.

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System Firmware Update

The System Firmware controls various aspects of the host and the service processor. The System Firmware comprises the following individual firmware components.

■ Integrated Lights Out Manager (ILOM) 2.0 firmware

■ OpenBoot firmware

■ POST firmware

■ Hypervisor firmware

■ VBSC firmware

Firmware updates are available from the following web site through patch releases.

https://updatesite.jp.fujitsu.com/unix/en/download/firmware/

When you update the System Firmware, all of the individual firmware components are updated. You cannot update firmware components individually. Refer to the SPARC Enterprise T5440 Server Installation and Setup Guide for more information about updating the server firmware.

Support for Windows 7 and Internet Explorer 8

As of System Firmware 7.2.7, the Remote Console feature in ILOM supports Microsoft Windows 7 and Internet Explorer 8 operating system clients.

Change and Functional Enhancement in System Firmware 7.2.8

About the Change of Host Console Target

In System Firmware 7.2.8 or later, the host console target in ILOM has been changed to /HOST/console. However, by directly specifying the conventional target /SP/console, you can obtain the host console as before. Also, the properties under the host console target can be used in the same way as /SP/console.

Chapter 2 Important Information About the SPARC Enterprise T5440 Server 11

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How to obtain the host console in System Firmware 7.2.8 or later is as follows.

-> show /HOST/console

/HOST/console Targets: history

Properties: escapechars = #. line_count = 0 pause_count = 0 start_from = end

Commands: cd show start stop

-> start /HOST/console Are you sure you want to start /HOST/console (y/n)? y

Serial console started. To stop, type #.

XXXXXX console login:

About the Addition of Protocols for Firmware Update

In System Firmware 7.2.8 or later, three protocols which can be used in the firmware update via the ILOM CLI interface have been added. In addition to the conventional tftp, you can use ftp, sftp, and scp.

The scp protocol execution example:

-> load -source scp://xxxxx:xxxxxx@XXX.XXX.XXX.XXX//mnt1/Firmware_Update/Huron/7.2.8/

/Sun_System_Firmware-7_2_8-SPARC_Enterprise_T5120+T5220.pkg

NOTE: An upgrade takes several minutes to complete. ILOM will enter a special mode to load new firmware. No other tasks can be performed in ILOM until the firmware upgrade is complete and ILOM is reset.

Are you sure you want to load the specified file (y/n)? y Do you want to preserve the configuration (y/n)? y

................................................................

.......................................................

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Firmware update is complete. ILOM will now be restarted with the new firmware.

Preinstalled Software

This section lists and describes the preinstalled and preloaded software on your server. The preinstalled software is ready to use. The preloaded software must first be installed from the preloaded location.

Note – The Solaris OS is preinstalled both in root disk Slice 0 for normal operations,

and in Slice 3 along with Live Upgrade software to provide an Alternate Boot Environment (ABE). The ABE allows upgrading the OS or performing system maintenance tasks without reducing performance. An identical (bootable) copy of the root partition (including the OS, EIS, and applications) is installed as an ABE in Slice 3.

The following table lists the software preinstalled on your server.

TABLE 2-2 Preinstalled Software

Software Location Function

Solaris 10 5/09 Root disk Slice 0 (and on Slice 3 in the ABE) with

patches (see “Patch Information” on page 17)

Operating system

Sun Studio /opt/SUNWspro C, C++, and Fortran compiler

LDoms Manager /opt/SUNWldm/ Manages Logical Domains

LDoms MIB /opt/SUNWldmib LDoms Management Information Base

CMT Tools /opt/SUNWspro/extra/bin Sun Studio Developer Tools

Sun Code Generator for SPARC Systems

/opt/gcc and /opt/SUNW0scgfss GCC compiler for SPARC Systems

Chapter 2 Important Information About the SPARC Enterprise T5440 Server 13

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The following table lists the software preloaded on your server. To use this software you must first install it from the preloaded location.

TABLE 2-3 Preloaded Software

Software Location Function

Sun Java Enterprise Server

/var/spool/stage/JES5U1/Solaris_sparc Software that provides

middleware services that optimize software investment

Cool Tools for T5440 Server With CoolThreads Technology

Cool Tools provide a collection of freely available tools designed to enable fast and efficient development and deployment of optimally configured software solutions on CoolThreads servers. These tools significantly improve performance and time-to-market for applications running on these servers.

An overview of the Cool Tools and full documentation is available at the following URL:

http://www.sun.com/servers/coolthreads/overview/cooltools.jsp

Not all of the Cool Tools listed on the Cool Tools web page are preinstalled on your server. The following are not included:

■ Consolidation Tool

■ CoolTuner

■ Cool Stack

■ Corestat

■ Cooltst

■ Application Porting Assistant

Note – The Sun Code Generator GCC compiler is preinstalled. For lists of

preinstalled and preloaded software, see TAB LE 2- 2 and TA BLE 2 -3.

14 SPARC Enterprise T5440 Server Product Notes • December 2010

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Logical Domains

Using Logical Domains (LDoms) increases your server usage, efficiency, and return on investment. LDoms also reduce your server footprint. The LDoms Manager software creates and manages logical domains, and maps logical domains to physical resources.

Note – The LDoms MIB must be configured before it is ready to use. A README file

with configuration instructions is located in the LDoms MIB installation directory, /opt/ldoms_mib.

For more information on LDoms, go to:

http://www.fujitsu.com/global/services/computing/server/sparcent erprise/products/software/ldoms/

Sun Java Enterprise Server and Solaris OS

The Sun Java Enterprise Server is a comprehensive set of software and lifecycle services that make the most of your software investment.

For an overview and documentation, go to:

http://www.sun.com/service/javaes/index.xml

The Solaris OS and Sun Java Enterprise Server software are preinstalled.

Note – Due to an issue that arises from the installation of the Java Enterprise System

5 Update 1 on your system (CR 6644798), it might be necessary to enable the WebConsole SMF service.

▼ Enable the WebConsole SMF Service

● Log into a terminal as root then type the following command:

# svcadm enable svc:/system/webconsole:console

If it becomes necessary to reload the software, go to the following web site for download and installation instructions:

http://www.sun.com/software/preinstall

Chapter 2 Important Information About the SPARC Enterprise T5440 Server 15

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Note – If you download a fresh copy of software, that software might not include

patches that are mandatory for your server. After installing the software, see “Patch

Information” on page 17 for a procedure to check for the presence of patches on the

system.

Solaris Live Upgrade

Solaris Live Upgrade technology significantly reduces service outage during an OS upgrade. This technology enables the Solaris OS to run normally during an upgrade or normal maintenance on an inactive boot environment.

Your server is configured with a liveupgrade partition on Slice 3 on the boot disk that contains an exact duplicate of the root partition (including the OS, Enterprise Installation Services (EIS), and applications). This liveupgrade partition is an Alternate Boot Environment (ABE).

For more information about Solaris Live Upgrade, go to:

http://www.sun.com/software/solaris/liveupgrade/

Sun Studio - C, C++, and Fortran Compilers and Tools

Sun Studio delivers high performance by optimizing C, C++, and Fortran compilers for the Solaris OS on multicore systems.

For an overview and documentation, go to:

http://developers.sun.com/sunstudio/index.jsp

Supported Sun Explorer Utility Version

The SPARC Enterprise T5440 server is supported by the Sun Explorer 5.10 (or later) data collection utility, but is not supported by earlier releases of the utility. Installing Sun Cluster or Sun Net Connect software from the preinstalled Java ES package could automatically install an earlier version of the utility on your system. After installing any of the Java ES software, determine whether an earlier version of the Sun Explorer product has been installed on your system by typing the following:

# pkginfo -l SUNWexplo

16 SPARC Enterprise T5440 Server Product Notes • December 2010

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If an earlier version exists, uninstall it and install version 5.10, or later. For information on how to get the Sun Explorer Utility, please contact a certified service engineer.

Patch Information

Patches are available at

■ Global Site

http://www.fujitsu.com/global/support/software/security/produc ts-s/patch-info/

■ North American Site

https://download.computers.us.fujitsu.com/

■ Japanese Site

http://software.fujitsu.com/jp/security/products-others/unix/

Before contacting support, ensure that all mandatory patches are installed on your server. In addition to installing these patches, check the above web site on a regular basis for the availability of new patches.

To determine if a patch is present, see “To Download Patches” on page 19.

Note – The mandatory patches might not be included in some versions of the

preinstalled or preloaded software on your server. If the patches are missing from your server, download them as described in “To Download Patches” on page 19.

Mandatory Patch Information for the Solaris 10 8/07 OS

The following patches are mandatory for systems installed with the Solaris108/07OS:

■ 124235-02 or later

■ 125369-13

■ 125416-06

■ 125476-02

■ 126434-05

Chapter 2 Important Information About the SPARC Enterprise T5440 Server 17

Page 28

■ 127111-08 or later

■ 119254-51 or later

■ 125891-01

■ 127755-01

■ 127127-11

■ 137111-03 or later

■ 137291-01 or later

■ 138048-05 or later

■ 138312-01

Note – See “Installing the Solaris 10 8/07 OS and Required Patches” on page 19 for

the correct installation procedure.

Mandatory Patch Information for the Solaris 10 5/08 OS

The following patches are mandatory for systems installed with the Solaris105/08OS:

■ 137111-03 or later

■ 137291-01 or later

■ 138048-05 or later

■ 138312-01

■ 119254-58

■ 138866-01

■ 137137-09

■ 138283-05

■ 138888-01

Mandatory Patch Information for the Solaris 10 10/08 OS

The following patch is mandatory for systems installed with the Solaris 10 10/08 OS:

■ 138888-01

18 SPARC Enterprise T5440 Server Product Notes • December 2010

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▼ To Download Patches

1. Determine whether the patches you require have been installed on your

system. For example, using the showrev command, type the following for each patch number:

# showrev -p | grep "Patch: 123456"

■ If you see patch information listed for the queried patch, and the dash

extension (the last two digits) matches or exceeds the required version, your system has the proper patches already installed. No further action is required.

For example, if patch 123456-16 or later is installed, your system has the required version of this patch.

■ If you do not see patch information listed for the queried patch, or if the dash

extension precedes the required version, go to Step 2. For example, if no version of the 123456 patch, or a version with an extension

of -15 or earlier is installed, you must download and install the new patch.

2. Access the above-mentioned web site to download the patches.

3. Follow the installation instructions provided in a specific patch's README file.

Installing the Solaris 10 8/07 OS and Required Patches

In order to install the Solaris 10 8/07 OS, you must build an install image with the correct patches applied. Use the following procedure to install the Solaris 10 8/07 OS onto your system.

▼ Install the Solaris 10 8/07 OS and Required Patches

You must download all the patches listed in “Mandatory Patch Information for the

Solaris 10 8/07 OS” on page 17 before performing this procedure.

1. Copy the following patches to a location accessible by the netinstall server:

■ 119254-51 or later

■ 124235-02 or later

■ 125369-13

■ 125416-06

■ 125476-02

Chapter 2 Important Information About the SPARC Enterprise T5440 Server 19

Page 30

■ 125891-01

■ 126434-05

■ 127111-08 or later

■ 127755-01

■ 127127-11

■ 138312-01

2. Install the following patches to the miniroot directory of your netinstall server using the patchadd command:

■ 119254-51 or later

■ 125369-13

■ 125476-02

■ 125891-01

■ 127111-08 or later

■ 127755-01

■ 127127-11

■ 138312-01

Example:

# patchadd -C ./Solaris_10/Tools/Boot /net/downloads/T5440_patches/125369* # patchadd -C ./Solaris_10/Tools/Boot /net/downloads/T5440_patches/125476* # patchadd -C ./Solaris_10/Tools/Boot /net/downloads/T5440_patches/127111*

3. Copy the following patches into the netinstall server's Solaris_10/Patches directory:

■ 119254-51 or later

■ 124235-02 or later

■ 125369-13

■ 125416-06

■ 125476-02

■ 125891-01

■ 126434-05

■ 127111-08 or later

■ 127755-01

■ 127127-11

20 SPARC Enterprise T5440 Server Product Notes • December 2010

Page 31

■ 138312-01

Example:

# cp -R /net/downloads/T5440_patches/124235* ./Solaris_10/Patches # cp -R /net/downloads/T5440_patches/125369* ./Solaris_10/Patches ...

4. Perform a netinstall using this patched version of the Solaris 10 8/07 OS.

5. On the SPARC Enterprise T5440 server, use the patchadd command to install

the remaining patches:

■ 137111-03 or later

■ 137291-01 or later

■ 138048-05 or later

Related Information

■ “To Download Patches” on page 19

■ “Mandatory Patch Information for the Solaris 10 8/07 OS” on page 17

Patches for Option Cards

If you add option cards to your server, refer to the documentation and README files for each card to determine if additional patches are needed.

Solaris 10 5/08 Recovery DVD

A Solaris OS recovery DVD (Solaris 10 5/08 OS Recovery DVD for SPARC Enterprise T5440 Server) has been shipped with your server.

The DVD has been provided for recovery purposes in case you reinstall the Solaris OS.

Note – The Solaris 10 5/08 image on this DVD includes a patched mini-root (Patch

ID 138312-01) which allows the SPARC Enterprise T5440 server to be installed or booted from DVD. This DVD must be used to re-install Solaris 10 5/08 from the DVD. The standard Solaris 10 5/08 release will not boot from the DVD drive.

Chapter 2 Important Information About the SPARC Enterprise T5440 Server 21

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General Functionality Issues and Limitations

This section describes general issues known to exist at this release of the SPARC Enterprise T5440 server.

Cryptographic Function

The IPsec capability of the on-chip cryptographic accelerator in the UltraSPARC T2 Plus multicore processor is a mechanism that cannot be used unless the IPsec activation package has been installed. As the IPsec activation package is presently not supported by Fujitsu, the IPsec function cannot be used in Fujitsu-brand servers.

RAID Function

A hardware RAID function is provided as standard in SPARC Enterprise T5440 server. However, with regard to data protection, reliability, and serviceability, Fujitsu does not support this function.

Fujitsu recommends use of software RAID functions for internal disks as specified below:

■ PRIMECLUSTER GDS

■ Solaris Volume Manager (attached to Solaris OS)

■ VERITAS Storage Foundation

Addition or Degradation of CMP/Memory Modules

Degrading or adding CMP/memory modules is not supported.

Do not change the ILOM ioreconfigure parameter to a value other than "false". Changing the parameter may cause the input path to be rebuilt, which may prevent the Solaris OS from starting up. For more information on the ioreconfigure parameter, see the Integrated Lights Out Manager 2.0 Supplement for SPARC Enterprise T5440 Server.

22 SPARC Enterprise T5440 Server Product Notes • December 2010

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If a CMP/memory module fails, the CMP/memory module must be replaced. It is not possible to continue operation simply by degrading a faulty CMP/memory module.

Precaution to Follow Concerning a CMP/Memory Module Failure

With this product, all the following IO devices are connected to each CMP.

CMP number 2-CMP configuration 4-CMP configuration

CMP0 Onboard disk drive

Onboard USB port Onboard DVD drive PCIe 0-3

CMP1 Onboard 1-gigabit or 10-gigabit network

XAUI PCIe 4-7

CMP2 ---- PCIe 2,3

CMP3 ---- PCIe 6,7

<<<PCIe 0,1

<<PCIe 4,5

The IO devices connected to one CMP that has completely failed become unusable.

Cable Management Arm

The following conditions apply to the use of a Cable Management Arm (CMA) on a SPARC Enterprise T5440 server:

■ Follow the description in "PCIe Slot Configuration Guidelines" to determine the

slot for mounting a PCI card/XAUI card. The "PCIe Slot Configuration Guidelines" are included in Chapter 4, "Servicing

Customer-Replaceable Unit (CRU)" (under "Servicing PCIe Cards"), in the SPARC Enterprise T5440 Server Service Manual.

Depending on the type of the selected card (Link Kit/Card using an optical cable/SCSI card/XVR card/SAS card) and slot, the following conditions apply:

■ For Slot 0, 1, 2, 3 or 4:

Do not route the cables through the CMA itself, but use the free space on top of the CMA. When a link kit is installed, do not use the CMA.

■ For Slot 5, 6 or 7:

Chapter 2 Important Information About the SPARC Enterprise T5440 Server 23

Page 34

Do not use the CMA.

■ The estimated maximum load capacity of the CMA is as follows: Four main unit

AC cables + twenty-two RJ45 cables.

Support for SSD Storage

The SPARC Enterprise T5440 server can now use 32GB SATA SSD for internal storage. The SSDs are hot-pluggable and can be used in place of or in combination with 2.5-inch SAS hard drives. The current 2.5-inch drive tray is fully compatible with these SSD units.

Note – You can install a maximum of 3 SSDs in the T5440 server. When using the

external storage unit for the system disk, up to 4 SSDs can be installed.

For instructions on installation and removal of SSDs, see the "Hot-Plugging a Hard Drive" described in the SPARC Enterprise T5440 Server Service Manual. The procedures apply to both the disk-based hard drives and SSDs.

Using a SSD as a Boot Device

You cannot use a SSD as a boot device.

About the Cache Setting of SSDs

The SSDs have a setting of internal cache enabled in the initial status. When used in the cache enabled condition, data may be lost at the time of power failure.

You can disable the internal cache by using a sub command cache of format -e command after booting the Solaris. This setting is not saved when you reboot the Solaris.

To ensure data integrity, it is recommended to use an uninterruptible power supply.

24 SPARC Enterprise T5440 Server Product Notes • December 2010

Page 35

About the Estimated Usable Period of SSDs

The SSDs are designed with the estimate of usable period for five years. Depending on the user environment such as the frequency of use, replacement may be required before the five-year maintenance support period expires.

About the Preventive Replacement Monitoring Function of SSD

On the ESF (Enhanced Support Facility) of a certain version or later, the preventive replacement monitoring function of SSD is supported. Supported versions of software are as follows.

■ Supported versions of software

ESF (Enhanced Support Facility) 3.0 to 3.1, and patch 914604-08 or later

Changed Behavior When Operating the Solaris OS With Logical Domains

This section describes the changes in behavior in using the Solaris OS that occur once a configuration has been created by the Logical Domains Manager.

Note – OpenBoot firmware is not available after the Solaris OS has started, because

it is removed from memory. To reach the ok prompt from the Solaris OS, you must halt the domain. You can use the Solaris OS halt command to halt the domain.

Chapter 2 Important Information About the SPARC Enterprise T5440 Server 25

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Results from Halting or Rebooting the Control Domain

The following table shows the expected behavior of halting or rebooting the control (primary) domain.

TABLE 2-4 Expected Behavior of Halting or Rebooting the Control (primary) Domain

Command Other Domain

Configured?

halt No Host powered off and stays off until powered on at the SP.

Yes Resets and boots up if the variable

reboot No Reboots the host, no power off.

Yes Reboots the host, no power off.

shutdown –i 5 No Host powered off, stays off until powered on at the SP.

Yes Resets and reboots.

Behavior

auto-boot?=true. Resets and halts at ok prompt if the variable auto-boot?=false.

Processor Identification

Different platforms and platforms of the same model might have different processor IDs for identical configurations. For example, on UltraSPARC T1 CPU based platforms, the processor IDs start with processor ID 0. But other platforms, including those based on the UltraSPARC T2 Plus CPU, might not have a processor ID 0. The Solaris psrinfo command might display output similar to the following for platforms based on the UltraSPARC T2 Plus processor:

8 on-line since 09/18/2007 21:26:25 9 on-line since 09/18/2007 21:26:30 16 on-line since 09/18/2007 21:26:30 17 on-line since 09/18/2007 21:26:30

The processor IDs exported to a guest domain on a platform running multiple guest domains with a virtual machine manager might represent a virtual abstraction. Within each guest domain, each processor ID visible to the software will be a unique integer value.

26 SPARC Enterprise T5440 Server Product Notes • December 2010

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Software running in different guest domains on the same physical machine might see the same or different sets of virtual processor IDs. If domaining is enabled, the virtual processor IDs and physical processor IDs are never the same. For information about the mapping between virtual and physical CPU numbers, see the latest Logical Domains (LDoms) Administration Guide.

Processor IDs are simply unique integer values in the domain where the software is running. The integer value will fit in the type processorid_t. Also refer to the p_online(2) man page.

Notes on the Use of 200V Power Supply

For the servers that have the B-type plug, confirm that a 15A overcurrent protection device is available outside the server. If one is not available, prepare an external 15A overcurrent protection that can be achieved by means of no-fuse breakers (NFBs) or fuses. The B-type plug refers to plugs other than grounding-type ones with two parallel blades, such as the NEMA L6-30, L6-20, L6-15, and L5-15.

For details of the power cord type for your server, contact your authorized service engineer.

Chapter 2 Important Information About the SPARC Enterprise T5440 Server 27

Page 38

28 SPARC Enterprise T5440 Server Product Notes • December 2010

Page 39

CHAPTER

Known Issues

This chapter describes the known issues in the SPARC Enterprise T5440 server.

Task Map

Top ic Li nk

Hardware and mechanical issues “Hardware and Mechanical Issues” on

page 30

Solaris OS issues “Solaris OS Issues” on page 32

ILOM issues “Integrated Lights Out Manager (ILOM)

Issues” on page 34

Platform-specific firmware and software issues

“Firmware and General Software Issues” on page 46

Note – For the issues already fixed in the latest version of Solaris OS or System

Firmware, see Appendix A. For the latest version to be supported, see “Supported

Versions of Solaris and System Firmware” on page 10.

Page 40

Hardware and Mechanical Issues

This section describes hardware issues known to exist at this release of the SPARC Enterprise T5440 server.

TABLE 3-1 Hardware and Mechanical Issues

CR ID Description Workaround

n/a Some PCIe cards do not have enough clearance

for external cables when installed in PCIe Slot 7. The cable management arm (CMA) release button may interfere with external cables and/or connectors for the following PCIe cards when installed in PCIe Slot 7:

• XVR-300 frame buffer card

• Any PCIe card with an external SCSI connector

• Any PCIe card with an external fiber cable connector

6706976 At write to CD/DVD media, there may be cases

where the writing speed may not reach the maximum speed supported by the CD/DVD drive.

Even if the maximum operation is not reached, there are no problems in the processing for writing to the CD/DVD media.

n/a XAUI card disables an On-board network port.

For details, see “On-Board Network Port

Disabled by an XAUI Card” on page 31.

6679425 PCIe Slots 4 and 7 have tight clearances with the

chassis rear panel.

6726637 If three or four USB thumb drives are connected

to the external USB ports, and the system is under heavy I/O load (including on the USB thumb drives), the system might panic after several hours (typically more than 10).

Do one of the following:

• Install the restricted cards in a slot other than PCIe Slot 7

• Do not install the cable management arm

Use the media as is.

When installing a PCIe card in PCIe Slot 4 or 7, angle the card to clear the tab on the PCIe latch on the chassis rear panel, then insert the card vertically into the PCIe slot on the motherboard.

Under heavy I/O load, do not connect more than two USB thumb drives to the system.

30 SPARC Enterprise T5440 Server Product Notes • December 2010

Page 41

TABLE 3-1 Hardware and Mechanical Issues (Continued)

NET2NET

NET

Slot 012 34567

XAUI0

XAUI1

One-way only One-way only

On-board Network port

CR ID Description Workaround

n/a When the system is initialized, firmware is

loaded and occupies approximately 128 MB to 352 MB of the host memory. The banner and

When viewing the amount of memory in the banner, be aware that the banner reports the

amount less what is used by the firmware. other software utilities report an amount of memory minus the amount of memory that is occupied by firmware.

n/a RAID volume crashes at the power recovery

Do not use the RAID. after the power failure.

6823448 The OK/Activity LEDs on SSDs behave

None. differently than the OK/Activity LEDs on conventional hard drives (HDDs). For example, when the OS is running, LEDs on HDDs is lit, but the LEDs on SSDs remain off. However, when there is an access to the SSD, the LED flashes.

On-Board Network Port Disabled by an XAUI Card

A 10GbE XFP XAUI Adapter Card (XAUI card) in slot 4 disables on-board network port 1 (NET1). The XAUI card in slot 5 disables on-board network port 0 (NET0).

FIGURE 3-1 XAUI Cards and On-board Network Ports

Chapter 3 Known Issues 31

Page 42

TABLE 3-2 Network Ports and Device Names

On-board Network XAUI Slot Device Name

NET 0 XAUI 1 nxge0

NET 1 XAUI 0 nxge1

Solaris OS Issues

This section describes Solaris OS issues known to exist at this release of the SPARC Enterprise T5440 server.

TABLE 3-3 Solaris OS Issues

CR ID Description Workaround

6748786 Executing prtdiag in an OS operation

following hot system replacement of a fan or PSU will display "unknown" for the overall environment status.

n/a System shutdown may fail. Do not attempt a shutdown before boot

6627749 The prtdiag command may display "PCIX"

under "Bus Type" for a card inserted in a PCIe slot.

Wait a few minutes after restarting picl, and then execute the prtdiag command again.

# svcadm restart picl

Wait a few minutes at this point.

# prtdiag -v

processing is completed. Start shutdown processing after ensuring that

boot processing is completed or waiting for an adequate period of time (at least 10 minutes).

None. See “The prtdiag Command May Display

"PCIX" under "Bus Type" for a Card Inserted in a PCIe Slot (CR 6627749)” on page 33.

32 SPARC Enterprise T5440 Server Product Notes • December 2010

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The prtdiag Command May Display "PCIX" under "Bus Type" for a Card Inserted in a PCIe Slot (CR 6627749)

For example:

# prtdiag -v : ================================ IO Devices ================================ Slot + Bus Name + Model Status Type Path

---------------------------------------------------------------------------MB/PCIE6 PCIX SUNW,emlxs-pci10df,fc20 LPe11002-S

^^^^^ ^^^^^

/pci@700/pci@0/pci@c/SUNW,emlxs@0

MB/PCIE6 PCIX SUNW,emlxs-pci10df,fc20 LPe11002-S

^^^^^ ^^^^^

/pci@700/pci@0/pci@c/SUNW,emlxs@0,1

Workar ound: None

Chapter 3 Known Issues 33

Page 44

Integrated Lights Out Manager (ILOM) Issues

The following are known ILOM CLI and ALOM CMT compatibility CLI (on ILOM) issues.

TABLE 3-4 ILOM Issues

CR ID Description Workaround

6712561 Login to the OS remains possible even though

TTYA was set to be invalid by an ILOM command.

6624705 When the component is set to "disable" in

"Component Management" in the ILOM Web interface, at the time of execution from the CLI (ILOM command line interface), a message is output to the window of a user who logged in through an ALOM CMT-compatible shell.

For example:

Fault | critical: SP detected fault at time Wed Jul 18 09:37:15 2007.

/SYS/MB/GBE1 Disabled by CLI action.

6738510 Specifying the -t option in certain commands

(create, delete, exit, load, reset, set, start, stop, version) may cause a forced logout from the ILOM CLI.

None.

34 SPARC Enterprise T5440 Server Product Notes • December 2010

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TABLE 3-4 ILOM Issues (Continued)

CR ID Description Workaround

6738992 The following warning message may be

displayed when the Components tab of the ILOM Web interface is opened in Internet Explorer:

----------------------------------------------------------------

A script on this page is causing Internet Explorer to run slowly. If it

If you select "Yes", some components will not be

displayed.

Select "No" to display everything.

For the server with system firmware 7.2.2.e or

later, set the smaller value for "Rows Per Page"

or select "Show Data in Multiple Pages" in the

Components tab.

continues to run, your computer may become unresponsive. Do you want to abort the script?

---------------------------------------------------------------*The actual message may differ. For the server with system firmware 7.2.2.e or

later, the message may be displayed when "Show Data in a Single Page" is selected or the value set in "Rows Per Page" of "Show Table View Preferences" is too big in the Components tab.

6739602 If the logdetail property in

/SP/clients/activedirectory is set to a

If ActiveDirectory is set to disabled, ignore the

message. value other than "none," the following authentication error message may be displayed even if ActiveDirectory is set to disabled (state = disabled):

sc> ActDir | critical: (ActDir) authentication status: auth-ERROR

6739633 When the host is off, any prepare_to_remove

operation for the component selected in the ILOM Web interface (System Information tab ->

Make the following setting from the CLI:

• set /SYS/(selected-component)

return_to_service_action=true

Components tab) may cause the radio button of the component to disappear.

In the "Ready to Remove Status" column, "NotReady" changes to "Ready (No Power)" for the component, but "Return to Service" cannot be performed for the component because the radio button is no longer displayed.

6752910 When a host power-on instruction is executed

from ILOM, the POST (self-diagnostic test) may not start and the system may proceed to OS boot processing or the ok prompt for OBP (OpenBoot PROM).

You can restore the system by resetting ILOM.

After turning off the power to the host, wait at

least 3 minutes before turning it on again.

See “After a Host Power-On Instruction Is

Executed from ILOM, the POST May Not Start,

and Processing May Not Go to OS Boot

Processing or the ok Prompt (CR 6752910)” on

page 40.

Chapter 3 Known Issues 35

Page 46

TABLE 3-4 ILOM Issues (Continued)

CR ID Description Workaround

6725254 If a CMP module is disabled using one of the

following commands (see below) and if this CMP module is physically removed from the system, on subsequent power-on the disabled CMP modules will appear in the OpenBoot list of disabled devices. This might prevent automatic boot to Solaris.

This problem can be avoided by enabling all of the disabled CMP modules before physically removing them. The automatic boot problem can be worked around by setting the OpenBoot variable auto-boot-on-error? to TRUE at the ok prompt:

ok setenv auto-boot-on-error? TRUE

sc> disablecomponent asr-key

-> set /SYS/component component_state=disabled

6836395 On the OS console, data entry may fail.

However, display from the OS console can be performed normally.

Perform the ILOM reset operation. If not restored, shut down the system and power on the system again.

Example of ILOM reset:

-> reset /SP Are you sure you want to reset /SP

(y/n)? y Performing hard reset on /SP

Example of system power-off and power-on:

-> stop /SYS

-> start /SYS

6806268 The flashupdate (ALOM CMT command)

None. with the -v option doesn't display the details of the execution result.

The -v option exists to maintain compatibility with the earlier ALOM. The -v option specified doesn't affect the system firmware download and update. The result shows no details and will be the same as the execution result without the option.

36 SPARC Enterprise T5440 Server Product Notes • December 2010

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TABLE 3-4 ILOM Issues (Continued)

CR ID Description Workaround

6726663 In ILOM mode, or through access to the ILOM

Web, it may be possible to change the system time when the system is powered on.

In ILOM mode, be sure not to change the properties displayed below at power on so as not to change the system time directly or enable NTP services.

-> show /SP/clock

/SP/clock

Targets:

Properties:

Commands:

6823561 In the back up and restore functions of ILOM

settings, you cannot set "https" to the protocol

None. Use other protocols (tftp, ftp, sftp, scp, http).

for data transfer (transfer_method property).

Example:

-> set dump_uri= https://ipaddres/directory/filename

set: Unable to transfer image, please check URI

6830397 In ILOM3.0, you cannot set "service" to the

/HOST/diag mode property or the diag_mode

property of the ALOM CMT compatible shell. If you set, it is displayed as "unknown."

None. The following settings offer the POST diagnosis

in a mode equivalent to the "service."

/HOST/diag mode = normal /HOST diag level = max /HOST verbosity = max

6835854 6779753

In case that the NET-MGT port of ILOM has not been connected with the LAN cable and the network gateway is not set, the ILOM network

None. Connect the LAN cable to the NET-MGT port of

ILOM and then set the network configuration.

configuration cannot be set. For the output example, see “The ILOM

Network Configuration Cannot Be Set (CR 6835854, 6779753)” on page 41.

datetime = Wed Dec 3 06:22:48 2008

usentpserver = disabled

cd set show

Chapter 3 Known Issues 37

Page 48

TABLE 3-4 ILOM Issues (Continued)

CR ID Description Workaround

6723410 If you repeat in sequence a login to the service

processor, executing a command, and logging out, logout may fail.

6837115 On the ILOM Web interface, when you change

If this problem occurs, terminate the login

session on the client from which you have

accessed the service processor.

None. the "Alert Management" settings from "Level: minor" and "Type: IPMI PET" to "Type: SNMP Trap," the level setting changes to "disable." The level must be set again.

6881020 When you set /HOST bootfailrecovery to

powercycle, powercycle (host power-off/on) fails to be executed.

6913388 The ILOM event log may not be in the Solaris

OS system log output (/var/adm/messages). ILOM login event example:

Nov 7 14:13:03 xxxxxx SC Alert: [ID 178418 daemon.notice] Audit | minor: admin : Open Session :

object = /session/type : value = shell : success

Nov 7 14:13:04 xxxxxx SC Alert: [ID 434268 daemon.notice] Audit | minor: admin : Close Session :

object = /session/type : value = shell : success

None.

Set to poweroff, wait for the host power turns

off and then manually turn on the host power.

None.

Perform the ILOM reset operation. If not

recovered, shut down the system and then

remove and insert the power cord.

ILOM reset operation example:

command.

[In case of ILOM command mode]

-> reset /SP

Are you sure you want to reset /SP

(y/n)? y

[In case of ALOM CMT compatible shell]

sc> resetsc

Are you sure you want to reset the

SC [y/n]? y

n/a After you remove/insert the power cord and

while POST is running, the "/SYS/XXXXX prom is unreadable or corrupted" message may appear and stop at ok prompt. For details,

Take 180 or more seconds for each of the

intervals between the system power-off and the

power cord removal, and between the removal

and insertion of the power cord. see “After the Power Cord Removal/Insert, an

Error Message May Appear during the POST” on page 42.

38 SPARC Enterprise T5440 Server Product Notes • December 2010

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TABLE 3-4 ILOM Issues (Continued)

CR ID Description Workaround

6835866 6857524 6858176

The value of power consumption shown by /SYS/VPS (/SYS/VPS value) may exceed the threshold value. At this time, an event log as shown below will be collected.

None. The value of power consumption shown by

/SYS/VPS is given as an indication. For the right value of power consumption, see

/SP/powermgmt/actual_power.

Event log example:

4368 Mon Jun 29 23:53:39 2009

Therefore, the collected event log can be safely ignored.

IPMI Log major ID = e1f : 06/29/2009 : 23:53:39 :

Power Unit : /SYS/VPS : Upper Critical going high : reading

1480.90 > threshold 1215.40 Watts

And when the power consumption value (/SYS/VPS value) has come back to under the threshold, it may display an abnormal value.

Abnormal value display example:

4369 Mon Jun 29 23:54:28 2009 IPMI Log minor

ID = e20 : 06/29/2009 : 23:54:28 : Power Unit : /SYS/VPS : Upper Critical going low : reading 0 < threshold 1215.40 Watts

6952927 In the environment where applied System

Firmware 7.2.8 or later, when you restore the ILOM setting and downgrade the firmware

None. The newly generated ILOM event log is

normally collected.

version to earlier than 7.2.8, the log output may be limited to part of the past ILOM event log.

For details, see “After Downgraded the System

Firmware, the Log Output May Be Limited to Part of the Past ILOM Event Log (CR 6952927)” on page 44.

Chapter 3 Known Issues 39

Page 50

TABLE 3-4 ILOM Issues (Continued)

CR ID Description Workaround

6940465 When the power supply temporarily suspended

due to events such as power failure, the message as below may be displayed in the ILOM event log.

2410 Wed Mar 31 04:06:49 2010 Chassis Log major

Mar 31 04:06:49 ERROR: [CMPx ] Received Fatal Error

The error detecting point may be [ZAMx ] in some cases.

6659980 When you restarted Solaris OS, OpenBoot

PROM may output the error message "ERROR: Unable to disown USB port 3."

For details, see “When You Restarted Solaris OS,

OpenBoot PROM May Output the Error Message (CR 6659980)” on page 45.

None.

After the power supply recovered, use the ILOM

CLI interface and execute the show faulty

command. When there is no hardware error

output, this message can be safely ignored.

None.

This message has no impact on the system and

the USB device, and can be safely ignored.

After a Host Power-On Instruction Is Executed from ILOM, the POST May Not Start, and Processing May Not Go to OS Boot Processing or the ok Prompt (CR 6752910)

After a host power-on instruction is executed from ILOM, the POST (self-diagnostics test) may not start, and processing may not go to OS boot processing or the ok Prompt for OpenBoot PROM (OBP).

[ILOM command interface operation example]

-> start /SYS

-> start /SP/console Are you sure you want to start /SP/console (y/n)? y Serial console started. To stop, type #.

[ALOM CMT compatibility shell operation example]

sc> poweron sc> console Enter #. to return to ALOM.

40 SPARC Enterprise T5440 Server Product Notes • December 2010

Page 51

Nothing is displayed on the OS console. Entering the escape character "#." restores the ILOM prompt. The result of the Domain Status may vary. No power-on log item as been recorded in the event log.

[showplatform command and showlogs command domain status reference example]

sc> showplatform SUNW,SPARC-Enterprise-T5440

Domain Status

------ -----S0 Powered off * Domain Status : "Powered on", "Powered off", "OpenBoot initializing", "Unknown" etc. sc>

sc> showlogs -p p

Log entries since Sep 29 12:45:39

---------------------------------Sep 29 12:45:39: Chassis |major : "Host has been powered on" Sep 29 12:49:28: Chassis |major : "Host is running" Sep 29 12:49:43: Chassis |critical: "Host has been powered off" Sep 29 12:50:47: Chassis |major : "Host has been powered on" Sep 29 12:54:35: Chassis |major : "Host is running" Sep 29 12:54:51: Chassis |critical: "Host has been powered off" * There is no "Host has been powered on." log entry after this. sc>

The ILOM Network Configuration Cannot Be Set (CR 6835854, 6779753)

In case that the NET-MGT port of ILOM has not been connected with the LAN cable and the network gateway is not set, the ILOM network configuration cannot be set.

Output example when the settings cannot be applied:

-> set /SP/network/ pendingipdiscovery=static Set 'pendingipdiscovery' to 'static'

-> set /SP/network/ pendingipaddress=192.9.200.33 Set 'pendingipaddress' to '192.9.200.33'

-> set /SP/network/ pendingipnetmask=255.255.255.0 Set 'pendingipnetmask' to '255.255.255.0'

Chapter 3 Known Issues 41

Page 52

-> set /SP/network/ commitpending=true set: Unable to get network management property

-> show /SP/network/ -d properties /SP/network Properties: commitpending = (Cannot show property) dhcp_server_ip = none ipaddress = (none) ipdiscovery = (none) ipgateway = (none) ipnetmask = (none) macaddress = (none) pendingipaddress = 192.9.200.33 pendingipdiscovery = static pendingipgateway = (none) pendingipnetmask = 255.255.255.0 state = disabled

Workaround: None. Connect the LAN cable to the NET-MGT port of ILOM and then set the network configuration.

After the Power Cord Removal/Insert, an Error Message May Appear during the POST

After you remove/insert the power cord and while POST is running, the "/SYS/XXXXX prom is unreadable or corrupted" message may appear and stop at ok prompt.

Message example:

Chassis | major: Host has been powered on 0:0:0> 0:0:0>SPARC-Enterprise[TM] T5440 POST 4.30.6 2009/12/01 13:08

/export/delivery/delivery/4.30/4.30.6/post4.30.6-micro/Niagara/huron/inte grated (root) 0:0:0>Copyright 2009 Sun Microsystems, Inc. All rights reserved 0:0:0>POST enabling CMP 0 threads: ffffffff.ffffffff 0:0:0>VBSC mode is: 00000000.00000001 0:0:0>VBSC level is: 00000000.00000001 0:0:0>VBSC selecting Normal mode, MAX Testing. 0:0:0>VBSC setting verbosity level 2

0:0:0>Basic Memory Tests....Done

0:0:0>Test Memory....Done

0:0:0>Setup POST Mailbox ....Done

42 SPARC Enterprise T5440 Server Product Notes • December 2010

Page 53

0:0:0>Master CPU Tests Basic....Done

0:0:0>Init MMU.....

Fault | critical: SP detected fault at time Mon Jan 18 08:45:10 2010. /SYS/PADCRD prom is unreadable or corrupted

0:0:0>NCU Setup and PIU link train....Done

0:0:0>L2 Tests....Done

0:0:0>Extended CPU Tests....Done

0:0:0>Scrub Memory....Done

0:0:0>SPU CWQ Tests...Done 0:0:0>MAU Tests...Done

0:0:0>Network Interface Unit Tests....Done

0:0:0>Functional CPU Tests....Done

0:0:0>Extended Memory Tests....Done

2010-01-18 08:46:50.299 0:0:0>INFO: 2010-01-18 08:46:50.302 0:0:0> POST Passed all devices. 2010-01-18 08:46:50.307 0:0:0>POST: Return to VBSC. 2010-01-18 08:46:50.310 0:0:0>Master set ACK for vbsc runpost command and spin... Chassis | major: Host is running

SPARC Enterprise T5440, No Keyboard Copyright 2009 Sun Microsystems, Inc. All rights reserved. OpenBoot 4.30.6, 8064 MB memory available, Serial #85367270. Ethernet address 0:21:28:16:99:e6, Host ID: 851699e6.

{0} ok

This event occurs in case you power off the system and remove the power cord in a short period of time, or in case you remove and insert the power cord in a short period of time. When the above time period is too short, the ILOM internal process does not complete normally.

When this event occurred, perform the following procedure. After you restored using this procedure, you do not need to replace the component.

1. Turn off the power to the system. Power-off operation example:

■ In case of ALOM CMT compatible shell

sc> poweroff -y

■ In case of ILOM mode

-> stop -script /SYS

2. Wait for 180 or more seconds.

3. Remove the power cord.

4. Wait for 180 or more seconds.

Chapter 3 Known Issues 43

Page 54

5. Insert the power cord.

Workaround: Take 180 or more seconds for each of the intervals between the system power-off and the power cord removal, and between the removal and insertion of the power cord.

After Downgraded the System Firmware, the Log Output May Be Limited to Part of the Past ILOM Event Log (CR 6952927)

In the environment where applied System Firmware 7.2.8 or later, when you restore the ILOM setting and downgrade the firmware version to earlier than 7.2.8, the log output may be limited to part of the past ILOM event log.

Event log example:

There supposed to be logs older than ID 4461, which are not displayed.

-> show /SP/logs/event/list

/SP/logs/event/list

Targets:

Properties:

Commands:

cd show

ID Date/Time Class Type Severity

----- ------------------------ -------- -------- -------4463 Mon Apr 5 06:51:54 2010 Audit Log minor

root : Open Session : object = /session/type : value = shell : success

4462 Mon Apr 5 06:39:11 2010 Audit Log major

Upgrade Succeeded

4461 Mon Apr 5 06:32:18 2010 Audit Log minor

root : Set : object = /config/load_uri : value =

ftp://root:*****@192.9.2

00.254/export/LOG/ilom_backup/LE4-3_728.config : success

Wor ka ro un d:

None. The newly generated ILOM event log is normally collected.

44 SPARC Enterprise T5440 Server Product Notes • December 2010

Page 55

When You Restarted Solaris OS, OpenBoot PROM May Output the Error Message (CR 6659980)

When you restarted Solaris OS, OpenBoot PROM may output the error message "ERROR: Unable to disown USB port 3."

Event example:

# shutdown -i6 -g0 -y

Shutdown started. Tue Apr 13 16:10:09 JST 2010

Changing to init state 6 - please wait Broadcast Message from root (console) on xxxxxxx Tue Apr 13 16:10:09... THE SYSTEM maramba1 IS BEING SHUT DOWN NOW ! ! ! Log off now or risk your files being damaged

# svc.startd: The system is coming down. Please wait. svc.startd: 101 system services are now being stopped. Apr 13 16:10:23 xxxxxxx syslogd: going down on signal 15 svc.startd: The system is down. syncing file systems... done rebooting... Resetting... ERROR: Unable to disown USB port 3 <--

Boot device: disk File and args: SunOS Release 5.10 Version Generic_141444-09 64-bit Copyright 1983-2009 Sun Microsystems, Inc. All rights reserved. Use is subject to license terms. Hostname: xxxxxxxx /dev/rdsk/c1t0d0s7 is clean Reading ZFS config: done.

xxxxxxxx console login:

Wor ka ro un d:

None. This message has no impact on the system and the USB device, and can be safely ignored.

Chapter 3 Known Issues 45

Page 56

Firmware and General Software Issues

This section describes firmware and other general software issues known to exist at this release of the SPARC Enterprise T5440 server.

TABLE 3-5 Firmware and General Software Issues

CR ID Description Workaround

6587380 The Solaris prtdiag -v command displays

some sensor indicators that are not voltage indicators under the Voltage Indicators heading. The sensor indicators involved include:

SYS/MB I_USB0 ok SYS/MB I_USB1 ok SYS/PSx CUR_FAULT ok SYS/PSx FAN_FAULT ok SYS/PSx TEMP_FAULT ok

However, the information reported under the Co ndi tion co lum n is accura te a nd represe nts the current condition of the components.

6660556 When BUI is used to enable/disable a

component, the /SYS and /SYS/MB fault states appear to be one screen refresh behind the actual state.

6660074 Asymmetric cryptographic performance can be

improved via driver tunable.

6682176 In certain conditions, SP command to power

cycle host might not work as expected.

Use the Condition column to assess FRU condition.

Check for the availability of a patch for this defect.

Performance can be improved by increasing the number of ncp driver scheduling threads from the default. (Default value is 4.) Add the following line to the /platform/sun4 v/kernel/drv/ncp.conf file:

ncp-threads-per-core=6

If multiple attempts to power cycle the server fail then you can reset the system controller (SC) to recover from this condition.

After the SC is reset, SC commands to power cycle the host will work as expected.

46 SPARC Enterprise T5440 Server Product Notes • December 2010

Page 57

TABLE 3-5 Firmware and General Software Issues (Continued)

CR ID Description Workaround

6699494 Under rare conditions, the system might panic if

repeated commands of creating and deleting

Avoid adding, deleting and repeating the link

aggregation operations over and over again. aggregation links are put in a loop and are executed many times.

6724125 When CMP modules are removed but the

corresponding memory modules are left in place, the service processor reports the following:

Do not power on the system unless complete

CMP/memory module pairs are installed.

Check for the availability of a patch for this

defect.

Fault | Critical: /SYS/MB/... prom is unreadable or corrupted.

6772876 In certain circumstances, if a disabled CMP

module is replaced before the fault is cleared, the replaced CMP module might not be

Reset the service processor after replacing a

faulty CMP module. Type:

sc> resetsc

recognized by the system. For example, after replacing CMP1, the ALOM

compatibility shell showcomponent command might not show the following devices:

/SYS/MB/CPU1/CMP1/P0 /SYS/MB/CPU1/CMP1/P1 /SYS/MB/CPU1/CMP1/P2 /SYS/MB/CPU1/CMP1/P3 /SYS/MB/CPU1/CMP1/P4 /SYS/MB/CPU1/CMP1/P5

Chapter 3 Known Issues 47

Page 58

48 SPARC Enterprise T5440 Server Product Notes • December 2010

Page 59

CHAPTER

Documentation Errata

Some information in the documentation for the SPARC Enterprise T5440 server is incomplete or incorrect. The following sections provide the corrections.

Task Map

Top ic Li nk s

Documentation Errata “SPARC Enterprise T5440 Server Getting Started Guide” on

page 50 “SPARC Enterprise T5440 Server Service Manual” on

page 50 “Integrated Lights Out Manager 2.0 User's Guide” on

page 51 “Integrated Lights Out Manager 2.0 Supplement for SPARC

Enterprise T5440 Server” on page 52 “Integrated Lights Out Manager (ILOM) 3.0 CLI Procedures

Guide” on page 52 “Integrated Lights Out Manager (ILOM) 3.0 Web Interface

Procedures Guide” on page 54 “Integrated Lights Out Manager (ILOM) 3.0 Supplement for

SPARC Enterprise T5440 Server” on page 55

Page 60

SPARC Enterprise T5440 Server Getting Started Guide

Some information in the SPARC Enterprise T5440 Server Getting Started Guide is incorrect. The following sections provide the corrections.

Location of Rack Rail Installation Instructions (CR

6747034)

The sentence under Step 2, "Place the server in its intended location for verification," is incorrect. The corrected sentence is as follows:

For rackmounting instructions, refer to the instructions included in one or more of the following locations:

■ Rack installation kit

■ SPARC Enterprise T5440 Server Installation and Setup Guide

SPARC Enterprise T5440 Server Service Manual

Some information in the SPARC Enterprise T5440 Server Service Manual is incorrect. The following sections provide the corrections.

50 SPARC Enterprise T5440 Server Product Notes • December 2010

Page 61

Erroneous Explanation in Table 1-3, "Ethernet Port LEDs" (CR 6726293)

There is an error in part of the following explanation appearing in Table 1-3, "Ethernet Port LEDs," on page 1-8 of the service manual.

LED Color Explanation

Right LED Green Link/Activity indicator:

• On - A link has been established.

• Blinking - Activity is in progress on the current port.

• Off - No link is established.

In the case of the onboard gigabit Ethernet port, the right LED blinks during network access.

Integrated Lights Out Manager 2.0 User's Guide

Some information in the Integrated Lights Out Manager 2.0 User's Guide is incorrect. The following sections provide the corrections.

Incorrect ILOM Command Related to IP Address Assignment

The ILOM commands indicated on page 23 and page 28 include an erroneous information.

setpendingipdiscovery= should be set pendingipdiscovery=.

Chapter 4 Documentation Errata 51

Page 62

Integrated Lights Out Manager 2.0 Supplement for SPARC Enterprise T5440 Server

Some information in the Integrated Lights Out Manager 2.0 Supplement for the SPARC Enterprise T5440 Server is incorrect. The following sections provide the corrections.

Notes on the Connection of ILOM (CR 6806789)

On the SPARC Enterprise T5440 server, ILOM supports a maximum of 5 active sessions, including serial, Secure Shell (SSH), and web interface sessions.

Integrated Lights Out Manager (ILOM) 3.0 CLI Procedures Guide

Some information in the Integrated Lights Out Manager (ILOM) 3.0 CLI Procedures Guide is incorrect. The following sections provide the corrections.

Erroneous Default Value for /SP/clients/dns

The default value for /SP/clients/dns indicated on page 29 and page 144 is incorrect. The correct value is "enabled."

52 SPARC Enterprise T5440 Server Product Notes • December 2010

Page 63

Erroneous Description in "Collect SP Data to Diagnose System Problems"(CR 6806800)

The following description in the section "Collect SP Data to Diagnose System Problems" on page 88 includes incorrect information.

Variable Option Description

URI Any valid target

directory location

Specifies the URI of the target directory. The URI format is as follows:

protocol://username:password@host/directory

Where protocol can be one of these transfer methods: SFTP, TFTP, or FTP.

For example, to store the snapshot information in the directory named data on the host, define the URI as follows:

ftp://joe:mypasswd@host_ip_address/data

The directory data is relative to the user's login, so the directory would probably be /home/joe/data.

Service Snapshot utility does not support the SP data collection using TFTP.

Erroneous Description about Collecting SP Data

The following description in the section "Collect SP Data to Diagnose System Problems" on page 88 includes incorrect information.

Variable Option Description

data full Specifies that all data is to be collected ("full" collection).

Note - Using this option may reset the running host.

On the SPARC Enterprise T-series servers, when you specified the full option, the host in execution will not be reset. While the host is executing, you can specify the full option.

Chapter 4 Documentation Errata 53

Page 64

New URL for Downloading System Firmware

The URL for downloading system firmware, which is indicated on page 113 in the

Integrated Lights Out Manager (ILOM) 3.0 CLI Procedures Guide and on page 105 in the Integrated Lights Out Manager (ILOM) 3.0 Web Interface Procedures Guide, has been

changed as follows:

■ New URL

https://updatesite.jp.fujitsu.com/unix/en/download/firmware/

Integrated Lights Out Manager (ILOM) 3.0 Web Interface Procedures Guide

Erroneous Description about Collecting SP Data

The following description in the section "Collect SP Data to Diagnose System Problems" on page 79 includes incorrect information.

3. Select the desired Data Set: Normal, Full, or Custom.

■ Normal – Specifies that ILOM, operating system, and hardware information is

collected.

■ Full – Specifies that all data is to be collected. Selecting Full might reset the

system.

■ Custom – Allows you to choose one or more of the following data sets:

■ ILOM Data

■ Hardware Data

■ Basic OS Data

■ Diagnostic Data

On the SPARC Enterprise T-series servers, when you specified the full option, the host in execution will not be reset. While the host is executing, you can specify the full option.

54 SPARC Enterprise T5440 Server Product Notes • December 2010

Page 65

New URL for Downloading System Firmware

The URL for downloading system firmware, which is indicated on page 113 in the

Integrated Lights Out Manager (ILOM) 3.0 CLI Procedures Guide and on page 105 in the Integrated Lights Out Manager (ILOM) 3.0 Web Interface Procedures Guide, has been

changed as follows:

■ New URL

https://updatesite.jp.fujitsu.com/unix/en/download/firmware/

Integrated Lights Out Manager (ILOM) 3.0 Supplement for SPARC Enterprise T5440 Server

Notes on "ILOM Information Stored on the SCC"

When transferring the SCC to the replacement server, keep the following note in mind.

If the ILOM versions are different between the failed server and the replacement server, the settings on the SCC(NVRAM) will be ignored or overwritten. If the ILOM versions are the same, the settings will be retained.

Chapter 4 Documentation Errata 55

Page 66

56 SPARC Enterprise T5440 Server Product Notes • December 2010

Page 67

APPENDIX

Fixed Issues

This appendix describes the fixed issues concerning the SPARC Enterprise T5440 server. You can avoid the issues by using the latest version of Solaris OS, System Firmware, or other software. For details on the fix, see the "workaround" in each table.

■ “Hardware and Mechanical Issues” on page 57

■ “Solaris OS Issues” on page 58

■ “Integrated Lights Out Manager (ILOM) Issues” on page 62

■ “Firmware and General Software Issues” on page 76

Hardware and Mechanical Issues

TABLE A-1 lists the hardware and mechanical issues that have been fixed.

TABLE A-1 Fixed Hardware and Mechanical Issues

CR ID Description Workaround

6724921 In rare conditions under an extreme workload

with a frame buffer card installed in an External I/O Expansion Unit slot, the system may reset and at least one "Fatal Error" message will be seen on the SP console. For example:

Chassis | major: Aug 7 14:32:04 ERROR: [CMP0 ] Received Fatal Error

Do not install XVR-300 frame buffer cards in an

External I/O Expansion Unit. If you see this

error message under any other circumstances,

contact your service engineer.

Page 68

Solaris OS Issues

TABLE A-2 lists the Solaris OS issues that have been fixed.

TABLE A-2 Fixed Solaris OS Issues

CR ID Description Workaround

6588550 The prtdiag -v command and the prtpicl

command are slow and could thus appear to hang. These command could take up to five minutes to complete.

6596503 The output of the prtpicl command used with

the -v option might show CPU cores or strands with an OperationalStatus of enabled when, in fact, they do not exist.

6552999 6731560

6702351 If cfgadm -c unconfigure is executed

6718696 The information displayed by the prtdiag

6718841 Sun Explorer may fail to collect the ILOM data

If the verbose (-v) option is specified for the control domain prtdiag command, additional environmental status information will be displayed.

If Control-C is issued to interrupt the output of this information, the picld(1M) daemon may enter the state in which environmental status information is no longer supplied to prtdiag. If it does, additional environmental data will no longer be displayed.

repeatedly in sequence, the blue LED may remain off.

command may have abnormalities when memory becomes degraded.

For example, it may show a single 4-GB DIMM to be 5.33 GB.

(Tx000). If failed, it may take more than 30 minutes to return an error.

Note - Fixed in Solaris patch ID 139502-01 or later.

Execute it again after a few minutes.

Note - Fixed in System Firmware 7.1.8.a or later.

Use the output from the prtdiag or prtpicl -c cpu commands, which do show the

correct information.

Note - Fixed in Solaris patch ID 138082-01 or later, and 139502-02 or later.

See “If prtdiag Is Canceled, Subsequent

prtdiag Executions May Fail to Display Status

Information (CR 6552999, 6731560)” on page 59.

Note - Fixed in Solaris patch ID 139555-03 or later.

Since some time is required for the blue LED to light, do not execute the command repeatedly in sequence.

Note - Fixed in System Firmware 7.2.2.e or later.

None.

Note - Fixed in System Firmware 7.2.2.e or later.

You can collect the ILOM data (Tx000) in another way.

For details, see “Sun Explorer May Fail to

Collect the ILOM Data (Tx000) (CR 6718841)” on page 60.

58 SPARC Enterprise T5440 Server Product Notes • December 2010

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TABLE A-2 Fixed Solaris OS Issues (Continued)

CR ID Description Workaround

6734788 6784914

During the system operation, a panic may occur with the PCIEX-8000-6D message output.

This occurs more frequently with a high-load access to the CD/DVD/USB device; however, even if the DVD drive is not used, vold(1M) of Solaris OS is accessing to the DVD drive periodically, and a panic may occur on rare occasions.

Note - Fixed in System Firmware 7.2.10.a or

later.

Use the DVD drive only to install the OS or

software or apply a patch or program temporary

fix (PTF).

And stop vold(1M) if the system is running. Stop

of vold(1M) doesn't disrupt the system

operation.

To stop vold(1M), disable the volfs service,

which is a SMF service.

# svcadm disable volfs

To use removable devices such as DVD, execute

the following.

# svcadm enable volfs

If prtdiag Is Canceled, Subsequent prtdiag Executions May Fail to Display Status Information (CR 6552999, 6731560)

This issue is resolved with Solaris patch ID 138082-01 or later, and 139502-02 or later.

If the verbose (-v) option is specified for the control domain prtdiag command, additional environmental status information will be displayed. If Control-C is issued to interrupt the output of this information, the picld(1M) daemon may enter the state in which environmental status information is no longer supplied to prtdiag. If it does, additional environmental data will no longer be displayed.

Workaround: The following command restarts the picld SMF service. If prtdiag -v or prtpicl fails to display status information, wait for several minutes, and then retry or restart picl. Execute prtdiag -v about 10 minutes after picl is restarted.

■ Method 1: restarting picl

# svcadm restart picl

Wait for several minutes.

# prtdiag -v

■ Method 2: stopping and restarting

# svcadm disable svc:/system/picl:default

# rm -rf /var/run/picld_door

# svcadm enable svc:/system/picl:default

Appendix A Fixed Issues 59

Page 70

Wait for several minutes.

# prtdiag -v

Sun Explorer May Fail to Collect the ILOM Data (Tx000) (CR 6718841)

This issue is resolved by updating the system firmware to 7.2.2.e or later.

Sun Explorer may fail to collect the ILOM data (Tx000). If failed, it may take more than 30 minutes to return an error.

Workaround: You can collect the ILOM data (Tx000) in another way.

1. Specify the option as follows.

# /opt/SUNWexplo/bin/explorer -w !Tx000

2. Confirm the version of ILOM. Depending on the version of ILOM, the data collection method varies.

■ How to check the version

- ILOM mode

-> version SP firmware 3.0.3.20.c ~ <-- ILOM3.0 SP firmware build number: 45383 SP firmware date: Tue Jun 2 15:38:58 PDT 2009 SP filesystem version: 0.1.22

- ALOM mode

sc> showsc version SP firmware version: 3.0.3.20.c ~ <-- ILOM3.0 sc>

3. Collect the ILOM data (Tx000).

■ In ILOM 3.0 or later

60 SPARC Enterprise T5440 Server Product Notes • December 2010

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In the Integrated Lights Out Manager (ILOM) 3.0 Concepts Guide, refer to the "Collect SP Data to Diagnose System Problems" section to collect the SP data information.

■ In ILOM 2.x or earlier

Collect the ILOM and ALOM data and supply it to service engineers along with the Sun Explorer output.

a. Collect the following data on ILOM.

show /SP/users

show /SP/users/admin

show /HOST

b. Create an ALOM compatible user and collect the following data on ALOM.

consolehistory -v

showcomponent

showdate

showenvironment

showfaults -v

showfru

showhost

showkeyswitch

showlogs -v -g 0 -p p

shownetwork

showplatform -v

showsc

showsc version -v

showusers

c. Reset ILOM.

-> reset /SP Are you sure you want to reset /SP (y/n)? y Performing hard reset on /SP

Appendix A Fixed Issues 61

Page 72

Integrated Lights Out Manager (ILOM) Issues

TABLE A-3 lists the ILOM issues that have been fixed.

TABLE A-3 Fixed ILOM Issues

CR ID Description Workaround

6586305 Using the SP setdate command (ALOM

compatibility shell) after having configured non-default logical domains can cause the date on non-default domains to change.

6722130 Even though the SSH Server setting was set from

"Disabled" to "Enabled" on the "SSH Server" tab of the ILOM Web interface, it remains displayed as "Disabled", but is in fact "Enabled".

6733109 The help information for the delete command

does not include an entry about the force option. Specifying the -force or -f option will forcibly

delete an object from a namespace.

6720583 Even if the Role is changed to

Administrator/Operator for "Active directory" in the ILOM Web interface, a blank field is displayed for the Role.

6733492 The following sensor information is not

displayed in the ILOM Web interface (System Monitoring tab -> Sensor Reading tab):

• /SYS/PS*/I_AC_LIMIT

• /SYS/PS*/I_DC_LIMIT

• /SYS/MB/CPU*/CMP*/BR*/CH*/D*/PRSNT (Target: Built-in memory)

Note - Fixed in System Firmware 7.2.2.e or later.

Use the setdate command to configure the date on the SP before configuring and saving logical domain configurations.

If you use setdate after non-default logical domain configurations have been saved, each non-default domain must be booted to Solaris and the date corrected. (See date(1) or ntpdate(1M).)

Note - Fixed in System Firmware 7.2.2.e or later.

Click the "Refresh" button in the ILOM Web interface to redisplay the information on the page.

Note - Fixed in System Firmware 7.2.2.e or later.

None.

Note - Fixed in System Firmware 7.2.2.e or later.

Use the following CLI commands to check the information:

• show /SYS/PS*/I_AC_LIMIT

• show /SYS/PS*/I_DC_LIMIT

• show /SYS/MB/CPU*/CMP*/BR*/CH*/D*/PRSNT (Target: Built-in memory)

62 SPARC Enterprise T5440 Server Product Notes • December 2010

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TABLE A-3 Fixed ILOM Issues (Continued)

CR ID Description Workaround

6733632 The ILOM show -level all/SYS command

does not display information on the /SYS/MB/SP level or lower. Neither does the

Note - Fixed in System Firmware 7.2.2.e or later.

Use the show /SYS/MB/SP command.

show -level all/SYS/MB command display

information on the /SYS/MB/SP level or lower.

6738989 The SNMP tab of the ILOM Web interface does

not have an item for setting engineid.

Note - Fixed in System Firmware 7.2.2.e or later.

Use the "set /SP/services/snmp engineid=(value)" command from the CLI to

set engineid.

6743343 Test Alert generation (alert test transmission)

may not be possible, depending on the "Alert Type" and "Event" under the alert rule settings.

6729474 The ILOM browser interface powercycle

command does not always appear to allow enough time for a graceful system power-off.

Note - Fixed in System Firmware 7.2.2.e or later.

None.

Note - Fixed in System Firmware 7.1.8.a or later.

Check for the availability of a patch for this defect.

6692478 Failures may occur in ILOM functions such as

user account management if a prohibited character like "#", "+", or ":" is used for the first character of an ILOM user account.

Note - Fixed in System Firmware 7.1.8.a or later.

None. When the user account can be deleted, the ILOM

can be recovered by deleting the user account. When the user can not be deleted, reset the ILOM configuration to factory defaults to recover the ILOM.

For the details about procedures and valid characters for ILOM user accounts, see the Integrated Lights Out Manager 2.0 User's Guide.

Appendix A Fixed Issues 63

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TABLE A-3 Fixed ILOM Issues (Continued)

CR ID Description Workaround

6781815 After the ILOM reset or the power cable removal

and insertion, when the server powered on, Solaris OS startup at the ok prompt of OBP (OpenBoot PROM) using the boot command may fail.

Error output example:

{0} ok boot ERROR: All device paths in

boot-device have failed. (*) {0} ok

It cannot refer to the device paths that configured in the OBP environmental variable boot-device and fails to start Solaris OS.

Note - Fixed in System Firmware 7.2.2.e or later.

After the ILOM reset or the power cable removal and insertion, when you power on the server, check the OBP environmental variable. Especially, in case the OBP environmental variable use-nvramrc? has been set to true, it is necessary in advance of starting the OS to see the ok prompt and check that use-nvramrc? has been set to true and then execute the boot command.

Confirmation example:

{0} ok printenv use-nvramrc? use-nvramrc? = true {0} ok

6694693 ILOM allows only two privileges: Administrator

and Operator. Therefore, the following text about the ALOM CMT userperm command in

Note - Fixed in System Firmware 7.2.2.e or later.

None.

the manual is inappropriate. If one of [c], [u], [a], and [r] is set, Administrator

authority will be in effect. If nothing is specified, Operator authority will be in effect.

userperm [username] [c][u][a][r]

6579390 After disabling a DIMM, the OpenBoot PROM

banner does not show a decrease in the amount of memory.

Note - Fixed in System Firmware 7.2.2.e or later.

If you manually disable any CPU or memory resource with the ASR commands while the host is powered on, you must power cycle the host to complete the disabling of the resource.

After the power cycle, the resource will be disabled, and the proper information will be displayed in the banner.

6656116 If the DIMM module fails, the MCU will be

disconnected, and an error message might be output to the console.

Note - Fixed in System Firmware 7.1.8.a or later.

Identify and replace the faulty DIMM module. For an example of the message, see “MCU Might

Be Disconnected in DIMM Module Failure (CR

6656116)” on page 69.

64 SPARC Enterprise T5440 Server Product Notes • December 2010

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TABLE A-3 Fixed ILOM Issues (Continued)

CR ID Description Workaround

6782508 The /SP/powermgmt/policy property has

been disabled.

Note - Fixed in System Firmware 7.2.2.e or later.

To /SP/powermgmt/policy, the following properties have become available.

- Performance The system is allowed to use all the power that

is available.

- Elastic The system power usage is adapted to the

current utilization level. For example, power up or down just enough system components to keep relative utilization at 70% at all times, even if workload fluctuates.

This property is enabled only in the logical domain (LDoms) environment.

In case you are not in the logical domain (LDoms) environment, or in case that the logical domain (LDoms) configuration is the factory-default, the property setting is available but cannot utilize its power consumption control function.

6718696 The memory segment information output from

the prtdiag command is incorrect for some memory configurations. In particular, the interleave factor, bank size and component modules columns might contain in correct information. The number of segments also might be incorrect. Unfortunately, there is no way to

Note - Fixed in System Firmware 7.2.7.b or later.

Use the showfru and showcomponent commands to obtain FB-DIMM information, such as the list of DIMMs present in the system, which might be erroneously reported by the prtdiag command.

determine if the information is or is not correct.

6847308 In the backup of the ILOM settings, when the

value of the system identifier property (/SP system_identifier) is its default value (none), the value of the system description property (/SP system_description) will be stored in the backup file.

Note - Fixed in System Firmware 7.2.7.b or later.

None. Delete the entry of "/SP system_identifier"

in the backup file.

Example of erroneously stored data:

<entry> <property>/SP/system_identifier

</property>

<value>SPARC-Enterprise-T5440,

ILOM v3.0.3.20.e, r46064</value>

</entry>

Appendix A Fixed Issues 65

Page 76

TABLE A-3 Fixed ILOM Issues (Continued)

CR ID Description Workaround

6823516 In the DNS client settings, the number of retries

(retries property) cannot be set to "5."

Note - Fixed in System Firmware 7.2.7.b or

later.

None.

Set the integer between "0" and "4" to the

number of retries.

6823725 Once you set the searchpath property of the

DNS client function, you cannot change it back to the default value (none).

6856163 If the service processor is initialized with the

LAN cable disconnected from the ILOM network port, the ILOM firmware serial console window displays an error message indicating a failure to start an ILOM internal process. As a result, ILOM fails to start.

For details, see “When the Service Processor Is

Initialized, ILOM May Fails to Start With an Error Message Displayed (CR 6856163)” on page 70.

Note - Fixed in System Firmware 7.2.7.b or

later.

None.

Note - Fixed in System Firmware 7.2.7.b or

later.

Initialize the service processor with the LAN

cable connected to the ILOM network port.

As long as the network port is linked up, the

service processor can be initialized, even

without ILOM network settings.

For procedures to restore normal system

operation, see “When the Service Processor Is

Initialized, ILOM May Fails to Start With an

Error Message Displayed (CR 6856163)” on

page 70.

6857271 During SCC module replacement, part of the

data kept on the motherboard is inadvertently overwritten with new SCC module data. This results in a connection failure to the ILOM network.

For details, see “After the SCC Module

Note - Fixed in System Firmware 7.2.7.b or

later.

If only the SCC module fails, replace the SCC

module together with the motherboard.

After replacing these components, restore the

backed up contents.

Replacement, a Connection to the ILOM Network May Fail (CR 6857271)” on page 71.

6854379 After the replacement of motherboard, the

values for properties stored in the /HOST/diag directory may not be carried over, even though system configuration card (SCC module) is moved to the new motherboard.

Note - Fixed in System Firmware 7.2.7.b or

later.

None.

Before replacing the motherboard, back up the

ILOM settings. After the replacement, restore the

backed up settings.

6816507 After mounted the 10GbE XAUI card, when you

insert the power cable, the component information of the 10GbE XAUI card does not appear on ILOM. ILOM recognized the 10GbE XAUI card.

Note - Fixed in System Firmware 7.2.7.b or

later.

None.

To confirm the component information of the

10GbE XAUI card from ILOM, check it after you

power on the host.

66 SPARC Enterprise T5440 Server Product Notes • December 2010

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TABLE A-3 Fixed ILOM Issues (Continued)

CR ID Description Workaround

6919764 In System Firmware 7.2.7.b, after the power-on

of a system mounted with the 4Gbps Fibre Channel card manufactured by Fujitsu, the message "F20CARD prom is unreadable or

Note - Fixed in System Firmware 7.2.8 or later.

After you insert the power cord, or after the ILOM reset complete, wait for about 180 seconds and then power on the system.

corrupted" may appear in the ILOM event log and the Service Required LED may turn on.

Solaris OS completes the startup normally, and the fibre channel card is normally recognized on Solaris OS.

For details, see “On a System Mounted with the

Fujitsu 4Gbps Fibre Channel Card, the Service Required LED May Turn On after the System Power-on (CR 6919764)” on page 72.

6913105 6908024

When connected to OS console via ILOM, input or display to console may not be enabled. And at this time, output from OS to console may fail.

6942238 When you mount a link card connected to PCI

box and start the system, the slot number is falsely displayed in the LEDs and FRU Status of the prtdiag -v command output.

For details, see “Slot Number of Link Card

Connected to PCI Box Is Falsely Displayed (CR

6942238)” on page 73.

Note - Fixed in System Firmware 7.2.8 or later.

After the system stop, disconnect the power cord and then reconnect the power cord.

Note - Fixed in System Firmware 7.2.10 or later.

None. This can be safely ignored. To check the fibre

channel card mount, use IO Devices of the prtdiag command of Solaris OS.

For details, see “Slot Number of Link Card

Connected to PCI Box Is Falsely Displayed (CR

6942238)” on page 73.

6948680 When you change the system diagnostics

settings (/HOST/diag) from "Remote Control"-> "Diagnostics" tab in the ILOM Web interface, the value of "Trigger" fails to be set with a pop-up message "Error:Invalid property value," if the following value is singly selected for the

Note - Fixed in System Firmware 7.2.10 or later.

None. Use the set /HOST/diag trigger=

(value) command from the ILOM CLI interface.

"Trigger".

• Power On

• User Reset

Appendix A Fixed Issues 67

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TABLE A-3 Fixed ILOM Issues (Continued)

CR ID Description Workaround

6902381 When you powered on the server, all LEDs or all

LEDs on the right side on the front panel may light up. When using System Firmware 7.2.2.e or later, the ILOM status check command (the showenvironment command) also displays the status of relevant LED being ON; however, this event itself is an issue absolutely limited to the LED display and does not have an effect on the system.

Note - Fixed in System Firmware 7.2.10 or later.

None.

When this event occurred, perform the ILOM

reset operation. If not recovered, shut down the

system and then remove and insert the power

cord.

ILOM reset operation example:

command.

[In case of ILOM command mode]

-> reset /SP

Are you sure you want to reset /SP

(y/n)? y

[In case of ALOM CMT compatible shell]

sc> resetsc

Are you sure you want to reset the SC [y/n]? y

6947945 When you mount a Fujitsu 4Gbps Fibre Channel

card and start the system, the 4Gbps Fibre Channel card is falsely recognized as a F20 card in the ILOM CLI interface. Also, the slot number is falsely displayed. In addition, the false recognition and the false display may occur also in the FRU Status of the prtdiag -v command output.

Note - Fixed in System Firmware 7.2.10 or later.

None.

The newly generated ILOM event log is

normally collected.

For details, see “Fujitsu 4Gbps Fibre Channel

Card Is Falsely Recognized as F20 Card (CR

6947945)” on page 75.

For details, see “Fujitsu 4Gbps Fibre Channel

Card Is Falsely Recognized as F20 Card (CR

6947945)” on page 75.

6948710 With System Firmware 7.2.7.b or later, messages

referring to hot insertions/removals of devices (including a nonexistent device) may be displayed intermittently during the system startup and the system running.

Message example of a nonexistent device:

Chassis | major: Hot insertion of

Note - Fixed in System Firmware 7.2.10.a or

later.

None.

ILOM firmware's way of referring to the sensor

is wrong. This has no impact on the system. If no

faults are detected by the show faulty

command, ignore the output messages.

/SYS/MB/RISER1/XAUI1 Chassis | major: Hot removal of

/SYS/MB/RISER1/XAUI1

Message example of an existent device:

Chassis | major: Hot removal of /SYS/MB/CMP0/BR1/CH0/D0

Chassis | major: Hot insertion of /SYS/MB/CMP0/BR1/CH0/D0

68 SPARC Enterprise T5440 Server Product Notes • December 2010

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MCU Might Be Disconnected in DIMM Module Failure (CR 6656116)

This issue is resolved by updating the system firmware to 7.1.8.a or later.

If the DIMM module fails, the MCU will be disconnected, and the following message might be output to the console.

Message Example:

Jun 04 06:11:22: Chassis |major : "Jun 4 06:11:22 ERROR: MCU2 initialization failed: DRAM init, disabled" Jun 04 06:11:23: Fault |critical: "SP detected fault at time Wed Jun 4 06:11:23 2008. /SYS/MB/CMP0/MCU2 Forced fail (DRAM init)" Jun 04 06:11:24: Chassis |major : "Jun 4 06:11:24 ERROR: MB/CMP0/MCU3 unused because MB/CMP0/MCU2 is not configured" Jun 04 06:11:24: Chassis |major : "Jun 4 06:11:24 ERROR: MB/CMP0/L2_BANK4, MB/CMP0/L2_BANK5 unused because MB/CMP0/MCU2 is not configured" Jun 04 06:11:24: Chassis |major : "Jun 4 06:11:24 ERROR: MB/CMP0/L2_BANK6, MB/CMP0/L2_BANK7 unused because MB/CMP0/MCU3 is not configured" Jun 04 06:11:24: Chassis |major : "Jun 4 06:11:24 ERROR: Degraded configuration: system operating at reduced capacity" Jun 04 06:11:24: Chassis |major : "Jun 4 06:11:24 ERROR: System DRAM Available: 002048 MB" Jun 04 06:11:23: Fault |critical: "SP detected fault at time Wed Jun 4 06:11:23 2008. /SYS/MB/CMP0/MCU2 Forced fail (DRAM init)"

showfaults command output example:

Last POST Run: Wed Jun 4 06:14:17 2008 Post Status: Passed all devices ID FRU Fault 1 /SYS/MB SP detected fault: /SYS/MB/CMP0/MCU2 Forced fail (DRAM init)

Workaround: Identify and replace the faulty DIMM module.

Appendix A Fixed Issues 69

Page 80

When the Service Processor Is Initialized, ILOM May Fails to Start With an Error Message Displayed (CR 6856163)

This issue is resolved by updating the system firmware to 7.2.7.b or later.

If the service processor is initialized (*1) with the LAN cable disconnected from the ILOM network port, the ILOM firmware serial console window displays an error message (*2) indicating a failure to start an ILOM internal process. As a result, ILOM fails to start.

(*1) Service processor initialization has the following meaning:

■ For ILOM

-> set /SP reset_to_defaults=all or factory

-> reset /SP

■ For ALOM CMT compatible shell

sc> setdefaults

sc> resetsc

Example of failure:

SUNSP-BEL07482AU login: root

Password: Waiting for daemons to initialize...

Timed out waiting for daemons to start <-- (*2) sccd daemon has shutdown <-- (*2)

Integrated Lights Out Manager

Version 3.0.3.20.e

Warning: password is set to factory default.

Workaround: Initialize the service processor with the LAN cable connected to the ILOM network port.

As long as the network port is linked up, the service processor can be initialized, even without ILOM network settings.

70 SPARC Enterprise T5440 Server Product Notes • December 2010

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If this problem occurs, restore normal system operation by using the following procedure:

1. Disconnect the power cable.

2. Connect the LAN cable to the ILOM network port.

Verify that the ILOM network port is linked up.

3. Connect the power cable.

After the SCC Module Replacement, a Connection to the ILOM Network May Fail (CR 6857271)

This issue is resolved by updating the system firmware to 7.2.7.b or later.

During SCC module replacement, part (*1) of the data kept on the motherboard is inadvertently overwritten with new SCC module data (*2). This results in a connection failure to the ILOM network.

(*1) SCC module data including ILOM user data, network setting data, and diagnostics data. For details, see the ILOM Supplement for each server.

(*2) The data is initialized at this point in time, so the data has no set values.

Also, the following type of log is output (*) to the ILOM serial console window at the occurrence of the failure. sccd fails to start at ILOM startup:

Example of output to ILOM serial console at failure occurrence:

SUNSP-BEL07482AU login: root

Password: Waiting for daemons to initialize...

Timed out waiting for daemons to start <-- (*2) sccd daemon has shutdown <-- (*2)

Integrated Lights Out Manager

Version 3.0.3.20.e

Warning: password is set to factory default.

Appendix A Fixed Issues 71

Page 82

Be sure to back up the service processor settings before replacing the SCC module.

Workaround: If only the SCC module fails, replace the SCC module together with the motherboard.

After replacing these components, restore the backed up contents.

On a System Mounted with the Fujitsu 4Gbps Fibre Channel Card, the Service Required LED May Turn On after the System Power-on (CR

6919764)

This issue is resolved by updating the system firmware to 7.2.8 or later.

In System Firmware 7.2.7.b, after the power-on of a system mounted with the 4Gbps Fibre Channel card manufactured by Fujitsu, the message "F20CARD prom is unreadable or corrupted" may appear in the ILOM event log and the Service Required LED may turn on.

Solaris OS completes the startup normally, and the fibre channel card is normally recognized on Solaris OS.

The show faulty command output example:

-> show faulty Target | Property | Value

The ILOM event log output example:

15 Tue Apr 6 09:41:17 2010 Fault Fault critical

SP detected fault at time Tue Apr 6 09:41:17 2010. /SYS/MB/RISER0/PCIE3/ F20CARD prom is unreadable or corrupted

When this event occurred, power off the system and then reset the ILOM. After the reset complete, wait for about 180 seconds and then power on the system.

72 SPARC Enterprise T5440 Server Product Notes • December 2010

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Workaround: After you insert the power cord, or after the ILOM reset complete, wait for about 180 seconds and then power on the system.

Slot Number of Link Card Connected to PCI Box Is Falsely Displayed (CR 6942238)

This issue is resolved by updating the system firmware to 7.2.10 or later.

When you mount a link card connected to PCI box and start the system, the slot number is falsely displayed in the LEDs and FRU Status of the prtdiag -v command output.

Shown below is an event example in time of failure.

Configuration:

PCIE#0: void PCIE#1: void PCIE#2: void PCIE#3: void PCIE#4: void PCIE#5: Link Card

The ILOM CLI interface output example:

/SYS/MB/RISER0/PCIE3/LINK

Properties:

type = Link Card fru_description = Copper Link Card fru_manufacturer = Celestica fru_version = 02_51 fru_part_number = 5017041 fru_serial_number = XP00DD fault_state = OK connection = none clear_fault_action = (none)

LEDs and FRU Status in the prtdiag -v command output:

# prtdiag -v ... LEDs:

-----------------------------------------------------Location LED State

------------------------------------------------------

Appendix A Fixed Issues 73

Page 84

... SYS/MB/RISER0/PCIE3/LINK DATA off SYS/MB/RISER0/PCIE3/LINK MGMT off ... =========================== FRU Status =========================== Location Name Status

-----------------------------------------------------... SYS/MB/RISER0/PCIE3 LINK enabled ...

Workaround: None. This can be safely ignored. To check the link card mount, use IO Devices of the prtdiag command of Solaris OS.

The prtdiag command execution result:

# prtdiag ... =========================== IO Devices =========================== Slot + Bus Name + Model Status Type Path

----------------------------------------------------------------... PCIE5 PCIE FJSV,e4ta-fjgi Broadcom,BCM5704C

/pci@500/pci@0/pci@c/pci@0/pci@1/pci@0/pci@0/pci@0/FJSV,e4ta@4

PCIE5 PCIE FJSV,e4ta-fjgi Broadcom,BCM5704C

/pci@500/pci@0/pci@c/pci@0/pci@1/pci@0/pci@0/pci@0/FJSV,e4ta@4,1

PCIE5 PCIE FJSV,e4ta-fjgi Broadcom,BCM5704C

/pci@500/pci@0/pci@c/pci@0/pci@1/pci@0/pci@0/pci@0,1/FJSV,e4ta@6

PCIE5 PCIE FJSV,e4ta-fjgi Broadcom,BCM5704C

/pci@500/pci@0/pci@c/pci@0/pci@1/pci@0/pci@0/pci@0,1/FJSV,e4ta@6,1

PCIE5 PCIE FJSV,e2ta-fjgi Broadcom,BCM5715C

/pci@500/pci@0/pci@c/pci@0/pci@1/pci@0/pci@9/pci@0/FJSV,e2ta@4

PCIE5 PCIE FJSV,e2ta-fjgi Broadcom,BCM5715C

/pci@500/pci@0/pci@c/pci@0/pci@1/pci@0/pci@9/pci@0/FJSV,e2ta@4,1

PCIE5 PCIE FJSV,e4tb-fjgi Broadcom,BCM5715C

/pci@500/pci@0/pci@c/pci@0/pci@9/pci@0/pci@0/pci@0/pci@2/pci@0 /FJSV,e4tb@4

PCIE5 PCIE FJSV,e4tb-fjgi Broadcom,BCM5715C

/pci@500/pci@0/pci@c/pci@0/pci@9/pci@0/pci@0/pci@0/pci@2/pci@0 /FJSV,e4tb@4,1

PCIE5 PCIE FJSV,e4tb-fjgi Broadcom,BCM5715C

/pci@500/pci@0/pci@c/pci@0/pci@9/pci@0/pci@0/pci@0/pci@4/pci@0 /FJSV,e4tb@4

PCIE5 PCIE FJSV,e4tb-fjgi Broadcom,BCM5715C

/pci@500/pci@0/pci@c/pci@0/pci@9/pci@0/pci@0/pci@0/pci@4/pci@0 /FJSV,e4tb@4,1

PCIE5 PCIE FJSV,e4ta-fjgi Broadcom,BCM5704C

/pci@500/pci@0/pci@c/pci@0/pci@9/pci@0/pci@1/pci@0/FJSV,e4ta@4

74 SPARC Enterprise T5440 Server Product Notes • December 2010

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PCIE5 PCIE FJSV,e4ta-fjgi Broadcom,BCM5704C

/pci@500/pci@0/pci@c/pci@0/pci@9/pci@0/pci@1/pci@0/FJSV,e4ta@4,1

PCIE5 PCIE FJSV,e4ta-fjgi Broadcom,BCM5704C

/pci@500/pci@0/pci@c/pci@0/pci@9/pci@0/pci@1/pci@0,1/FJSV,e4ta@6

PCIE5 PCIE FJSV,e4ta-fjgi Broadcom,BCM5704C

/pci@500/pci@0/pci@c/pci@0/pci@9/pci@0/pci@1/pci@0,1/FJSV,e4ta@6,1

PCIE5 PCIE FJSV,e2ta-fjgi Broadcom,BCM5715C

/pci@500/pci@0/pci@c/pci@0/pci@9/pci@0/pci@9/pci@0/FJSV,e2ta@4

PCIE5 PCIE FJSV,e2ta-fjgi Broadcom,BCM5715C

/pci@500/pci@0/pci@c/pci@0/pci@9/pci@0/pci@9/pci@0/FJSV,e2ta@4,1

...

Fujitsu 4Gbps Fibre Channel Card Is Falsely Recognized as F20 Card (CR 6947945)

This issue is resolved by updating the system firmware to 7.2.10 or later.

When you mount a Fujitsu 4Gbps Fibre Channel card and start the system, the 4Gbps Fibre Channel card is falsely recognized as a F20 card in the ILOM CLI interface. Also, the slot number is falsely displayed. In addition, the false recognition and the false display may occur also in the FRU Status of the prtdiag

-v command output.

Shown below is an event example in time of failure.

Configuration:

PCIE#0: Fibre Channel card PCIE#1: void PCIE#2: void PCIE#3: void PCIE#4: void PCIE#5: void

The ILOM CLI interface output example:

/SYS/MB/RISER1/PCIE1/F20CARD

Properties:

type = F20 Card ipmi_name = RSR1/PCIE1/F20 fault_state = OK clear_fault_action = (none)

Appendix A Fixed Issues 75

Page 86

FRU Status in the prtdiag -v command output:

# prtdiag -v ... =========================== FRU Status =========================== Location Name Status

-----------------------------------------------------... SYS/MB/RISER1/PCIE1 F20CARD enabled ...

Wor ka ro un d:

None. This can be safely ignored. To check the fibre channel card mount, use IO Devices of the prtdiag command of Solaris OS.

The prtdiag command execution result:

# prtdiag ... =========================== IO Devices =========================== Slot + Bus Name + Model Status Type Path

----------------------------------------------------------------... MB FIBRE fibre-channel

/pci@500/pci@0/pci@9/fibre-channel

...

Firmware and General Software Issues

TABLE A-4 lists the firmware and general software issues that have been fixed.

TABLE A-4 Fixed Firmware and General Software Issues

CR ID Description Workaround

6731027 Under certain conditions, the system might not

power off when the Solaris OS is halted. The system might appear unresponsive in this case with no messages in at the system console or on the SC console.

76 SPARC Enterprise T5440 Server Product Notes • December 2010

Note - Fixed in System Firmware 7.1.8.a or later.

Power off the system using one of the following

methods:

•The ILOM stop/SYS command

•The ALOM poweroff command

Page 87

TABLE A-4 Fixed Firmware and General Software Issues (Continued)

CR ID Description Workaround

6686544 NCP performance is slow when only one CMP is

enabled

Note - Fixed in Solaris patch ID 139975-02 or later.

Offlining all of the virtual CPUs associated with all but one CMP will reduce hardware crypto performance. Re-enable at least one of the virtual CPUs before running crypto operations if obtaining expected performance is a concern.

6555956 Panic can occur during reboot with the message

Fatal error has occurred in: PCIe root complex.

The panic occurs only on reboot and has never been observed on the reboot that follows the panic.

Note - Fixed in Solaris patch ID 128304-02 or later.

Ensure that the system is set to automatically reboot after a panic. For information about setting up automatic reboot, see the Integrated Lights Out

Manager 2.0 Supplement for the SPARC Enterprise T5440 Server.

6651903 SunVTS xnetlbtest fails intermittently when

run in internal loopback mode for longer test

Note - Fixed in Solaris patch ID 138179-01 or later.

durations. Failures occur with this error message:

Excessive packets dropped

6603354 SunVTS xnetlbtest can fail during XAUI

loopback testing. Failures occur with the following error message:

Excessive packets dropped

6678770 Under rare conditions, errors are possible when

using the UltraSPARC=T2 crypto hardware for IPsec acceleration. It is possible that this problem has occurred if connectivity problems are seen running IPsec, and if console message similar to the following appear:

Note - Fixed in Solaris patch ID 138048-02 or later.

Do not run SunVTS xnetlbtest on XAUI interfaces.

Note - Fixed in Solaris patch ID 140386-04 or later.

Remove the SUNWn2cpact package. Type the following:

# pkgrm SUNWn2cpact

WARNING: n2cp0: cwq 2 encountered a protocol error, service continued.

6687884 When jumbo frame is enabled, some

performance measurement tools such as netstat and nicstat may show incorrect performance data.

Note - Fixed in Solaris patch ID 139570-01 or later.

Disable jumbo frame when using performance measurement tools such as netstat and nicstat.

Appendix A Fixed Issues 77

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TABLE A-4 Fixed Firmware and General Software Issues (Continued)

CR ID Description Workaround

6311743 Systems configured with multiple Ethernet

interfaces receiving large quantities of TCP data might exhibit performance degradation with

Note - Fixed in Solaris patch ID 141414-07 or

later.

Check for the availability of a patch for this defect. large numbers of connections actively receiving

data. However, there is no system failure. This issue will manifest itself on systems with

two or more 10 Gbit Ethernet interfaces, or more than 8 Gbit Ethernet interfaces, with workloads receiving high volumes of data over many connections via TCP. In this situation, TCP receive performance will not increase as expected, and above a certain point the overall receive performance will decrease.

6638112 Under heavy workloads with many threads or

processes simultaneously accessing the same page of memory, the system might panic. The panic message will indicate a send mondo

timeout

Note - Fixed in Solaris patch ID 141414-01 or

later.

Add the following line to the /etc/system file:

set xc_tick_limit_scale = 5

Reboot the system. If the panic recurs after

applying this workaround, contact your service

representative.

6640564 Guests in a logical domains (LDoms)

environment can exhibit poor virtual disk I/O performance if the I/O domain is using a disk image or an SVM volume instead of a physical disk. This performance loss is particularly visible if multiple applications are performing I/O to the same virtual disk.

6693633 A multithreaded application with a hundred or

more threads that transmits a large number of small (less than the MTU size) sized packets on the network might experience performance below that expected.

Note - Fixed in Solaris patch ID 139562-02 or

later.

Configure the I/O domain to use a physical disk

for the Guest domains' virtual disk. If a disk image

is required in the I/O domain, performance will

improve if the image is on a ZFS volume instead

of on an SVM volume.

Note - Fixed in Solaris patch ID 141444-03 or

later.

If you are not getting the performance you expect

and you are using a large number of CPUs or a

large number of threads in a virtual domain then

try using a smaller number of cpus or threads to

improve performance.

78 SPARC Enterprise T5440 Server Product Notes • December 2010

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TABLE A-4 Fixed Firmware and General Software Issues (Continued)

CR ID Description Workaround

6682500 Applications performing a large amount of

virtual disk I/O in an LDOMS guest domain can hang in a state that requires rebooting both the control and guest domains.

Note - Fixed in System Firmware 7.2.2.e or later.

If your application performs more than 30,000 IO operations per second, configure the server so that the application performs physical I/O instead of virtual I/O. Do one of the following:

• Run the application in the control domain.

• Export the root nexus containing the disk devices to the guest domain that will be running the application.

If neither of these workarounds is possible, contact your service representative to determine if a patch for this problem is available.

Use the iostat(1) command to determine the number of system-wide disk I/O operations-per-second (IOPS). For example:

# iostat -x 1 30 This produces a line of output per device, every

second, for 30 seconds (30 total samples). The sum of reads per second (r/s) and writes per

second (w/s) for each interval provides a system-wide IOPS metric. For example:

extended device statistics

device r/s w/s kr/s kw/s wait actv svc_t %w %b

md2 0.0 2.0 0.0 12.0

0.0 0.0 31.9 3 4

. . . Disregard the first interval. (This represents

metrics since the system was booted.) The columns of interest are the second and third

column from the left (r/s, w/s). Of the remaining 29 intervals, select the interval with the largest number of total IOPS (the sum of r/s and w/s for all devices) to determine if the application approaches (or exceeds) the 30,000 IOPS threshold.

Appendix A Fixed Issues 79

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TABLE A-4 Fixed Firmware and General Software Issues (Continued)

CR ID Description Workaround

6731227 Two circumstances can cause a logical domain to

hang when reassigning I/O branches from the primary domain (control domain) to a guest domain (I/O domain):

Case 1 - If you remove an I/O branch from the logical domain configuration of the primary domain and then add the same I/O branch back to the primary domain, upon reboot the system might come back up without any I/O, the system might hang in OpenBoot, or the entire I/O branch and the associated I/O devices might be absent from the primary domain.

For example, the following actions performed in the sequence shown might lead to the primary domain hanging in OpenBoot:

1. ldm rm-io pci@500 primary (Remove pci@500 from the configuration)

2. ldm rm-io pci@600 primary (Remove pci@600 from the configuration)

3. ldm add-io pci@500 primary (Add pci@500 back to the configuration)

4. ldm add-config config_name (Save new configuration to SP)

5. clean shutdown and power cycle Case 2 - If the you assign I/O branches to guest

domains in any order except in numerical order, one or more of the guest domains will be unable to start.

For example, the following actions performed in the sequence shown might lead to one or more guest domains hanging when they are started:

1. ldm add-io pci@600 guestA

2. ldm add-io pci@500 guestB

3. ldm add-io pci@700 guestC

Note - Fixed in System Firmware 7.1.8.a or later.

Both situations can be avoided by following these guidelines:

Case 1 - Do not remove an I/O branch from the primary domain and then immediately add it back to the primary domain.

Case 2 - Be certain to add the I/O branches to the guest domains in numerical order.

Example #1: The primary domain is using pci@400 (onboard disks/USB/DVD and slots PCIe0 and PCIe1), and you want to assign pci@500, pci@600, and pci@700 to three guests.

Do the following:

1. ldm add-io pci@500 guestB

2. ldm add-io pci@600 guestA

3. ldm add-io pci@700 guestC Example #2: The primary domain is using pci@500

(onboard 1Gb/sec and10Gb/sec network, slots PCIE4, PCIE5, XAUI0, XAUI1), and you want to assign pci@400, pci@600, and pci@700 to three guests. Do the following:

1. ldm add-io pci@400 guestB

2. ldm add-io pci@600 guestA

3. ldm add-io pci@700 guestC If you encounter this hang, you can recover by

booting the system with either a prior working configuration or with the factory default configuration.

The system can be booted to an earlier working configuration or in the factory default configuration by executing following sequence of commands in the ALOM CLI on the service processor (SP):

1. sc> bootmode config="name_of_config"

2. sc> poweron

3. sc> poweroff The name_of_config is the working configuration

saved on the service processor. If no such configurations exists on the service processor, use "factory-default" as the name of the configuration.

Note - If the "factory-default" configuration is used in the above procedure then you must reconfigure all of the guest domains and the primary domain.

80 SPARC Enterprise T5440 Server Product Notes • December 2010

Page 91

TABLE A-4 Fixed Firmware and General Software Issues (Continued)

CR ID Description Workaround

6730610 In certain circumstances you might encounter

these error messages when powering on a T5440 server:

Chassis | major: Jul 27 16:40:17 ERROR: dt_allocprop: prop == NULL: Not enough memory to expand MD for new property fwd

Chassis | major: Jul 27 16:40:17 ERROR: dt_allocnode: Not enough memory to expand MD for new node mblock

Chassis | critical: Jul 27 16:41:55 FATAL: The Service Processor software has taken a FATAL configuration error,

Chassis | critical: the HOST Process cannot be started.

Chassis | critical: Please examine the logs to determine the reason for failure and then

Chassis | critical: reset the Service Processor

This error is encountered when there is a large difference between the amount of memory on the different CMP and memory modules. For example, this could happen if the memory on CMP0+MEM0 added up to 128 Gbytes, but the memory on CMP1+MEM1 were only 16 Gbytes. This situation might happen in two different situations; each situation has its own recovery procedure.

Note - Fixed in System Firmware 7.1.8.a or later. Case 1 - POST has determined that multiple

FB-DIMMS have failed on a T5440 with 64 8-Gbyte FB-DIMMS

Recovery 1 - If POST takes a FB-DIMM offline, you must replace it immediately. If replacing the failed FB-DIMM is not immediately possible or desired, you must disable the corresponding FB-DIMMs on the other CMP/memory modules' corresponding memory branches to guarantee a contiguous memory configuration.

Type one of the following:

-> set /SYS/component component_state=

disabled sc> disablecomponent asr-key

Type one of the following commands to display a list of enabled and disabled devices:

-> show components

sc> showcomponent

For each FB-DIMM device that is disabled, disable the corresponding FB-DIMM associated with the other CMP/memory module units. For example, if the following device was disabled:

/SYS/MB/MEM0/CMP0/BR0/CH0/D1

then disable the following additional devices:

/SYS/MB/MEM1/CMP1/BR0/CH0/D1 /SYS/MB/MEM2/CMP2/BR0/CH0/D1 /SYS/MB/MEM3/CMP3/BR0/CH0/D1

Case 2 - You have added new FB-DIMM modules to a T5440 server and have configured one of the CMP/memory module pairs with significantly more memory than the other modules

Recovery 2 - Reallocate the FB-DIMMs across the CMP/memory modules to keep the total number and types of FB-DIMMs the same on each CMP/memory module pair.

Appendix A Fixed Issues 81

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82 SPARC Enterprise T5440 Server Product Notes • December 2010

Fujitsu SPARC T5440 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Preface

Support for the SPARC Enterprise T5440 Server

Technical Support

Downloading Documentation

Fujitsu Welcomes Your Comments

New Information About the SPARC Enterprise T5440 Server

RFID Tag

New Information About Known Issues

Hardware and Mechanical Issues

Integrated Lights Out Manager (ILOM) Issues

The ILOM Event Log Indicating Power Failure May Be Collected on the T5440 Server (6979608)

Service Required LED May Turn On Due To False Recognition of Fan Speed (CR 6989852)

Firmware and General Software Issues

Important Information About the SPARC Enterprise T5440 Server

Task Map

Notes on DVD Drive and Discs

Supported Versions of Solaris and System Firmware

System Firmware Update

Support for Windows 7 and Internet Explorer 8

Change and Functional Enhancement in System Firmware 7.2.8

About the Change of Host Console Target

About the Addition of Protocols for Firmware Update

Preinstalled Software

Cool Tools for T5440 Server With CoolThreads Technology

Logical Domains

Sun Java Enterprise Server and Solaris OS

Solaris Live Upgrade

Sun Studio - C, C++, and Fortran Compilers and Tools

Supported Sun Explorer Utility Version

Patch Information

Mandatory Patch Information for the Solaris 10 8/07 OS

Mandatory Patch Information for the Solaris 10 5/08 OS

Mandatory Patch Information for the Solaris 10 10/08 OS

Installing the Solaris 10 8/07 OS and Required Patches

Patches for Option Cards

Solaris 10 5/08 Recovery DVD

General Functionality Issues and Limitations

Cryptographic Function

RAID Function

Addition or Degradation of CMP/Memory Modules

Precaution to Follow Concerning a CMP/Memory Module Failure

Cable Management Arm

Support for SSD Storage

Using a SSD as a Boot Device

About the Cache Setting of SSDs

About the Estimated Usable Period of SSDs

About the Preventive Replacement Monitoring Function of SSD

Changed Behavior When Operating the Solaris OS With Logical Domains

Results from Halting or Rebooting the Control Domain

Processor Identification

Notes on the Use of 200V Power Supply

Known Issues

Task Map

Hardware and Mechanical Issues

On-Board Network Port Disabled by an XAUI Card

Solaris OS Issues

The prtdiag Command May Display "PCIX" under "Bus Type" for a Card Inserted in a PCIe Slot (CR 6627749)

Integrated Lights Out Manager (ILOM) Issues

After a Host Power-On Instruction Is Executed from ILOM, the POST May Not Start, and Processing May Not Go to OS Boot Processing or the ok Prompt (CR 6752910)

The ILOM Network Configuration Cannot Be Set (CR 6835854, 6779753)

After the Power Cord Removal/Insert, an Error Message May Appear during the POST

After Downgraded the System Firmware, the Log Output May Be Limited to Part of the Past ILOM Event Log (CR 6952927)

When You Restarted Solaris OS, OpenBoot PROM May Output the Error Message (CR 6659980)

Firmware and General Software Issues

Documentation Errata

Task Map

SPARC Enterprise T5440 Server Getting Started Guide

SPARC Enterprise T5440 Server Service Manual

Erroneous Explanation in Table 1-3, "Ethernet Port LEDs" (CR 6726293)

Integrated Lights Out Manager 2.0 User's Guide

Incorrect ILOM Command Related to IP Address Assignment

Integrated Lights Out Manager 2.0 Supplement for SPARC Enterprise T5440 Server

Notes on the Connection of ILOM (CR 6806789)

Integrated Lights Out Manager (ILOM) 3.0 CLI Procedures Guide

Erroneous Default Value for /SP/clients/dns