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according to DIN EN ISO 9001:2008
To ensure a consistently high quality standard and
user-friendliness, this documentation was created to
meet the regulations of a quality management system
which complies with the requirements of the standard
DIN EN ISO 9001:2008.
cognitas. Gesellschaft für Technik-Dokumentation mbH
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.
– The contents of this manual may be revised without prior notice.
– Fujitsu assumes no liability for damages to third party copyrights or other
rights arising from the use of any information in this manual.
– No part of this manual may be reproduced in any form without the prior written
permission of Fujitsu.
Microsoft, Windows, Windows Server, and Hyper V are trademarks or registered trademarks of
Microsoft Corporation in the USA and other countries.
Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries
in the USA and other countries.
Before reading this manual
For your safety
This manual contains important information for safely and correctly using this
product.
Carefully read the manual before using this product. Pay particular attention to
the accompanying manual "Safety Notes and Regulations" and ensure these
safety notes are understood before using the product. Keep this manual and the
manual "Safety Notes and Regulations" in a safe place for easy reference while
using this product.
Radio interference
This product is a "Class A" ITE (Information Technology Equipment). In a
domestic environment this product may cause radio interference, in which case
the user may be required to take appropriate measures.VCCI-A
Aluminum electrolytic capacitors
The aluminum electrolytic capacitors used in the product's printed circuit board
assemblies and in the mouse and keyboard are limited-life components. Use of
these components beyond their operating life may result in electrolyte leakage
or depletion, potentially causing emission of foul odor or smoke.
As a guideline, in a normal office environment (25°C) operating life is not
expected to be reached within the maintenance support period (5 years).
However, operating life may be reached more quickly if, for example, the product
is used in a hot environment. The customer shall bear the cost of replacing
replaceable components which have exceeded their operating life. Note that
these are only guidelines, and do not constitute a guarantee of trouble-free
operation during the maintenance support period.
High safety use
This product has been designed and manufactured for general uses such as
general office use, personal use, domestic use and normal industrial use. It has
not been designed or manufactured for uses which demand an extremely high
level of safety and carry a direct and serious risk to life or body if such safety
cannot be ensured.
RX900 S1Maintenance Manual3
These uses include control of nuclear reactions in nuclear power plants,
automatic airplane flight control, air traffic control, traffic control in mass
transport systems, medical devices for life support, and missile guidance control
in weapons systems (hereafter, "high safety use"). Customers should not use
this product for high safety use unless measures are in place for ensuring the
level of safety demanded of such use. Please consult the sales staff of Fujitsu if
intending to use this product for high safety use.
Measures against momentary voltage drop
This product may be affected by a momentary voltage drop in the power supply
caused by lightning. To prevent a momentary voltage drop, use of an AC
uninterruptible power supply is recommended.
(This notice follows the guidelines of Voltage Dip Immunity of Personal
Computer issued by JEITA, the Japan Electronics and Information Technology
Industries Association.)
Technology controlled by the Foreign Exchange and Foreign Trade
Control Law of Japan
Documents produced by Fujitsu may contain technology controlled by the
Foreign Exchange and Foreign Trade Control Law of Japan. Documents which
contain such technology should not be exported from Japan or transferred to
non-residents of Japan without first obtaining authorization in accordance with
the above law.
Harmonic Current Standards
This product conforms to harmonic current standard JIS C 61000-3-2.
Only for the Japanese market: About SATA hard disk drives
The SATA version of this server supports hard disk drives with SATA / BC-SATA
storage interfaces. Please note that the usage and operation conditions differ
depending on the type of hard disk drive used.
Please refer to the following internet address for further information on the
usage and operation conditions of each available type of hard disk drive:
http://primeserver.fujitsu.com/primergy/harddisk/
4Maintenance Manual RX900 S1
Only for the Japanese market:
I Although described in this manual, some sections do not apply to the
Japanese market. These options and routines include:
– CSS (Customer Self Service)
– USB Flash Module (UFM)
– Replacing the lithium battery
● Replacing faulty units to get the system back to normal operation.
● Expanding the server configuration by using optional hardware components
available within the same release to meet new requirements.
● Upgrading the server by replacing existing hardware with high-capacity
components to meet new requirements or to react on release upgrades that
provide new functionality or require additional capacity.
The manual at hand focusses on local maintenance tasks to be done at the
server site. It is recommended to prepare these local maintenance tasks by
remote diagnostics procedures introduced in the "ServerView Suite Local
Service Concept - LSC" manual on the ServerView Suite DVD 2.
V CAUTION!
The document at hand comprises procedures of a wide range of
complexity. Check the profile of qualification for technicians before
assigning tasks. Before you start, carefully read "Classification of
procedures" on page 27.
RX900 S1Maintenance Manual19
Introduction
1.1Where to find which information?
While the Maintenance manual focuses on maintenance procedures to bring
the system back to normal operation, individual manuals provide detailed
background information on the board layout, indicators, or BIOS Setup. Other
documentation such as service foils attached to the server covers or the
illustrated spares catalogue available in the internet (not applicable for the
Japanese market) help you to organize your work, see figure 1.
This section provides information on:
● "Documents you need at hand" on page 21
● "Accessing PRIMERGY documentation" on page 24
Figure 1: Hardware-related customer documentation
20Maintenance Manual RX900 S1
Introduction
1.1.1Documents you need at hand
In the maintenance procedures, you will find references to other documents for
information that does not suit into individual procedure steps. So please check
which of these documents you need to have at hand when you leave for
maintaining a server.
DocumentDescriptionFormat
Abbreviations
and Glossary
PRIMERGY abbreviations and glossary
are available on the ServerView Suite
DVD 2 and in the internet.
BIOS Setup
manual
This manual provides instructions and
reference information needed to
– configure the system functions
– view and change device settings
– view environmental information for
the platform
Most systems are already configured by
the manufacturer or the dealer. There is
no need to run the BIOS Setup when
starting the computer unless there is an
error message.
FoilsFoils attached inside the front and rear
cover of the server summarize
information such as board layout,
indicators, and maintenance tasks.
Table 1: Documentation you need at hand
RX900 S1Maintenance Manual21
Introduction
DocumentDescriptionFormat
Hardware
poster
The hardware poster summarizes
information such as rack installation,
power supply, HDD modules, and
indicators.
Illustrated
spares catalog
Operating
manual
Safety Notes
and
Regulations
Technical
manual
In the event of errors, the ServerView
Operations Manager refers you directly
to the affected component and its order
information in the Illustrated Spares
catalog of the server in question. (This
feature is not available for the Japanese
market.)
This manual provides information on
features and technical data of the server.
The manual explains the indicators and
includes instructions on how to install,
set up, and operate the server.
The safety instructions listed in this
manual will help you to avoid making
serious errors that could impair your
health, damage the device and endanger
the data base.
This manual describes the key
characteristics and board layout of the
system board. The manual provides
detailed information on memory
configuration and expansion card
configuration.
Table 1: Documentation you need at hand
22Maintenance Manual RX900 S1
Introduction
DocumentDescriptionFormat
Warranty
manual
A leaflet guides you to information on
warranty regulations in section "Safety /
Eco / Warrenty" on the
ServerView DVD 2.
Table 1: Documentation you need at hand
Additional documentation is available on more specific topics. Please check
which of these documents you need for individual tasks:
● Documentation for the boards and drives
● Information files in your operating system
● Manual for the monitor
● Operating system documentation
● "Returning Used Devices" manual and "Service Desk" leaflet
● "ServerView Suite Local Service Concept - LSC" manual
● "Customer Self Service (CSS)" manual
RX900 S1Maintenance Manual23
Introduction
1.1.2Accessing PRIMERGY documentation
You have the following options to access PRIMERGY documentation:
● Open the ServerView Suite DVD 2 which is part of the ServerView Suite
supplied with every server.
The latest version of the ServerView Suite DVD 2 is available by using the
following order number: U15000-C289 (EMEA market). The order number
for the Japanese market is available via the configurator of the server
● Download individual documents free of charge from the Internet. You will find
an overview of online documentation using these URLs:
http://manuals.ts.fujitsu.com (EMEA market) and
http://primeserver.fujitsu.com/primergy/manual.html (Japanese market).
PRIMERGY server documentation can be accessed using the navigation
option "Industry standard servers".
1.2Notational conventions
The following notational conventions are used in this manual:
Text in italicsindicates commands or menu items.
"Quotation marks"indicate names of chapters and terms that are being
emphasized.
Êdescribes activities that must be performed in the order
shown.
V CAUTION!pay particular attention to texts marked with this symbol.
Failure to observe this warning may endanger your life,
destroy the system or lead to the loss of data.
Iindicates additional information, notes and tips.
indicates the procedure category in terms of complexity
and the profile of qualification needed to perform the
task, see "Classification of procedures" on page 27.
24Maintenance Manual RX900 S1
2Before you start
Before you start to replace or install hardware components in the RX900 S1
server, please proceed as follows:
Ê Carefully read the safety instructions in the chapter "Safety instructions" on
page 31.
Ê Make sure that all necessary manuals are available by using the list of
documents in section "Where to find which information?" on page 20; print
the PDF files if required.
Ê Become familiar with the procedure categories introduces in section
"Classification of procedures" on page 27.
Ê Check whether all required tools are available as explained in section "List
of required tools" on page 29.
Installing an optional component
The "PRIMERGY RX900 S1 Server - Operating manual" introduces the
features of the RX900 S1 server and provides an overview of available
hardware options to configure your server as needed in your system setup.
Use the ServerView Suite to plan hardware expansions for example due to
capacity problems. For more information see ServerView documentation on the
following topics:
● Administration and manageability
● Optimization and virtualization
● Maintenance
I For the latest information on optional products provided for the RX900 S1
Please contact your local Fujitsu customer service for details on key data that
needs to be close at hand when organizing the expansion and ordering spare
parts.
RX900 S1Maintenance Manual25
Before you start
Replacing a faulty component
The global error indicator on the front and on the rear side of the server
indicates that a hardware components needs to be replaced. For information on
the control elements and indicators of your server see "PRIMERGY RX900 S1
Server - Operating manual".
If the system has been powered off to replace a non-hot plug unit, a system of
PRIMERGY diagnostics indicators guides you to the faulty component. The
CSS button enables the indicator of the faulty component to light up even if the
power has been switched off, see "Using diagnostics information" on page 37.
If a defective component is included in the CSS concept, the CSS indicators on
the front and rear side of the server light up. For more information see the
"ServerView Suite Local Service Concept - LSC" manual and the "Customer
Self Service (CSS)" manual on the ServerView Suite DVD 2.
It is recommended to prepare local maintenance tasks by remote diagnostics
procedures introduced in the "ServerView Suite Local Service Concept - LSC"
manual on the ServerView Suite DVD 2.
26Maintenance Manual RX900 S1
Before you start
2.1Classification of procedures
The complexity of procedures to install or replace hardware components varies
a lot. Three categories indicate the degree of difficulty and the profile of
qualification needed to perform a task. Warnings help you to assess the
consequences for performing procedures without the required qualification.
At the beginning of each procedure, the category is indicated by the symbols
introduced in this section. Please ask you local Fujitsu service center for more
detailed information.
Trained personnel
Trained persons can install or replace certain hot-plug components
during operation. The hot-plug procedure increases the availability of
system operation and guarantees a high degree of data integrity and failsafe performance.
Components that can be handled by trained personnel are:
– Power supply units, see "Power supply" on page 53
– Fan modules, see "Fan modules" on page 101
– HDD modules and SSD modules, see "Hard disk and solid state
drives" on page 79
Specialized personnel
Specialists can carry out certain expansions, upgrades, or replacements
after the server has been shut down properly and powered off.
V CAUTION!
The device can be seriously damaged if it is opened without
authorization or if repairs are attempted by untrained personnel.
RX900 S1Maintenance Manual27
Before you start
Authorized personnel
Authorized specialist personnel can carry out replacement tasks for
integral server components. Please ask you local Fujitsu service center
for more detailed information.
V CAUTION!
Procedures indicated as "Authorized personnel only“ must be
done by Fujitsu service personnel or technicians trained by
Fujitsu for doing these tasks. Please note that unauthorized
interference with the system will void the warranty and exempt the
manufacturer from all liability.
Components to be handled by authorized personnel are:
– Processors, see "Processors" on page 199
– Memory modules, see "Main memory" on page 181
– Expansion cards, see "Expansion cards and BBU" on page 105
– Optical drives, see "Optical and backup drives" on page 221
– SAS backplane, see "Hard disk and solid state drives" on page 79
– Power distribution board, see "Power supply" on page 53
– Front panel and I/O board, see "Front panel and external connectors"
on page 227
– Management and diagnostics modules, see "Management and
diagnostics modules" on page 247
– Baseboard, see "Baseboard" on page 261
– Cables, see "Cables" on page 291
28Maintenance Manual RX900 S1
Before you start
2.2List of required tools
Before leaving for the server, please make sure that you have Phillips head
screw drivers of the size Ph0, Ph1, and Ph2 with you. You will find a list of
required tools at the beginning of each procedure.
Ta bl e 2 lists all available screws in the RX900 S1 server.
UsageTypeFigureHead Tool / Bit
insert
2.5-inch
HDD/SSD
modules
M3 x 4 mmPhillips Ph0
Cable guide
screw
Captive
screw/
knurled
screw
Expansion
card screw
Fan cable
screw
Knurled
screw
Table 2: List of screws for the RX900 S1
--Phillips Ph0
--Phillips Ph2
M3 x 4,5 mmPhillips Ph0
--Phillips Ph0
--Phillips Ph2
RX900 S1Maintenance Manual29
Before you start
UsageTypeFigureHead Tool / Bit
insert
Slimline
M2.0Phillips Ph0
Optical
drive
TPM screw --Phillips Ph0
UFM nylon
--Phillips Ph1
screw
USB
--Phillips Ph1
module
screw
Table 2: List of screws for the RX900 S1
30Maintenance Manual RX900 S1
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