Fujitsu RX900 S1 User Manual

Maintenance Manual - English

PRIMERGY RX900 S1 Server

Maintenance Manual

Edition August 2010

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according to DIN EN ISO 9001:2008

To ensure a consistently high quality standard and
user-friendliness, this documentation was created to
meet the regulations of a quality management system
which complies with the requirements of the standard
DIN EN ISO 9001:2008.

cognitas. Gesellschaft für Technik-Dokumentation mbH

www.cognitas.de

Copyright and Trademarks

Copyright © 2010 Fujitsu Technology Solutions GmbH.

All rights reserved.
Delivery subject to availability; right of technical modifications reserved.

All hardware and software names used are trademarks of their respective manufacturers.

– The contents of this manual may be revised without prior notice.
– Fujitsu assumes no liability for damages to third party copyrights or other

rights arising from the use of any information in this manual.

– No part of this manual may be reproduced in any form without the prior written

permission of Fujitsu.

Microsoft, Windows, Windows Server, and Hyper V are trademarks or registered trademarks of
Microsoft Corporation in the USA and other countries.

Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries
in the USA and other countries.

Before reading this manual

For your safety

This manual contains important information for safely and correctly using this
product.

Carefully read the manual before using this product. Pay particular attention to
the accompanying manual "Safety Notes and Regulations" and ensure these
safety notes are understood before using the product. Keep this manual and the
manual "Safety Notes and Regulations" in a safe place for easy reference while
using this product.

Radio interference

This product is a "Class A" ITE (Information Technology Equipment). In a
domestic environment this product may cause radio interference, in which case
the user may be required to take appropriate measures. VCCI-A

Aluminum electrolytic capacitors

The aluminum electrolytic capacitors used in the product's printed circuit board
assemblies and in the mouse and keyboard are limited-life components. Use of
these components beyond their operating life may result in electrolyte leakage
or depletion, potentially causing emission of foul odor or smoke.

As a guideline, in a normal office environment (25°C) operating life is not
expected to be reached within the maintenance support period (5 years).
However, operating life may be reached more quickly if, for example, the product
is used in a hot environment. The customer shall bear the cost of replacing
replaceable components which have exceeded their operating life. Note that
these are only guidelines, and do not constitute a guarantee of trouble-free
operation during the maintenance support period.

High safety use

This product has been designed and manufactured for general uses such as
general office use, personal use, domestic use and normal industrial use. It has
not been designed or manufactured for uses which demand an extremely high
level of safety and carry a direct and serious risk to life or body if such safety
cannot be ensured.

RX900 S1 Maintenance Manual 3

These uses include control of nuclear reactions in nuclear power plants,
automatic airplane flight control, air traffic control, traffic control in mass
transport systems, medical devices for life support, and missile guidance control
in weapons systems (hereafter, "high safety use"). Customers should not use
this product for high safety use unless measures are in place for ensuring the
level of safety demanded of such use. Please consult the sales staff of Fujitsu if
intending to use this product for high safety use.

Measures against momentary voltage drop

This product may be affected by a momentary voltage drop in the power supply
caused by lightning. To prevent a momentary voltage drop, use of an AC
uninterruptible power supply is recommended.

(This notice follows the guidelines of Voltage Dip Immunity of Personal
Computer issued by JEITA, the Japan Electronics and Information Technology
Industries Association.)

Technology controlled by the Foreign Exchange and Foreign Trade
Control Law of Japan

Documents produced by Fujitsu may contain technology controlled by the
Foreign Exchange and Foreign Trade Control Law of Japan. Documents which
contain such technology should not be exported from Japan or transferred to
non-residents of Japan without first obtaining authorization in accordance with
the above law.

Harmonic Current Standards

This product conforms to harmonic current standard JIS C 61000-3-2.

Only for the Japanese market: About SATA hard disk drives

The SATA version of this server supports hard disk drives with SATA / BC-SATA
storage interfaces. Please note that the usage and operation conditions differ
depending on the type of hard disk drive used.

Please refer to the following internet address for further information on the
usage and operation conditions of each available type of hard disk drive:

http://primeserver.fujitsu.com/primergy/harddisk/

4 Maintenance Manual RX900 S1

Only for the Japanese market:

I Although described in this manual, some sections do not apply to the

Japanese market. These options and routines include:
– CSS (Customer Self Service)
– USB Flash Module (UFM)
– Replacing the lithium battery

RX900 S1 Maintenance Manual 5

6 Maintenance Manual RX900 S1

Contents

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

1.1 Where to find which information? . . . . . . . . . . . . . . . 20

1.1.1 Documents you need at hand . . . . . . . . . . . . . . . . . . 21

1.1.2 Accessing PRIMERGY documentation . . . . . . . . . . . . . 24

1.2 Notational conventions . . . . . . . . . . . . . . . . . . . . 24

2 Before you start . . . . . . . . . . . . . . . . . . . . . . . . 25

2.1 Classification of procedures . . . . . . . . . . . . . . . . . . 27

2.2 List of required tools . . . . . . . . . . . . . . . . . . . . . . 29

3 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 31

4 Basic procedures . . . . . . . . . . . . . . . . . . . . . . . . 37

4.1 Using diagnostics information . . . . . . . . . . . . . . . . 37

4.1.1 Locate the faulty server . . . . . . . . . . . . . . . . . . . . . 37

4.1.2 Locate the faulty component by PRIMERGY diagnostics indicators
39

4.2 Opening the rack door . . . . . . . . . . . . . . . . . . . . . 40

4.3 Shutting down the server . . . . . . . . . . . . . . . . . . . 41

4.4 Sliding the server out of the rack . . . . . . . . . . . . . . . 42

4.5 Opening the server . . . . . . . . . . . . . . . . . . . . . . . 44

4.5.1 Removing the front cover . . . . . . . . . . . . . . . . . . . . 45

4.5.2 Removing the rear cover . . . . . . . . . . . . . . . . . . . . . 46

4.6 Closing the server . . . . . . . . . . . . . . . . . . . . . . . 47

4.6.1 Installing the front cover . . . . . . . . . . . . . . . . . . . . . 47

4.6.2 Installing the rear cover . . . . . . . . . . . . . . . . . . . . . 48

4.7 Mounting the server in the rack . . . . . . . . . . . . . . . . 49

4.8 Bringing the server back to operation . . . . . . . . . . . . 51

RX900 S1 Maintenance Manual 7

Contents

4.9 Closing the rack door . . . . . . . . . . . . . . . . . . . . . . 51

5 Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . 53

5.1 Installing a hot-plug Power Supply Unit (PSU) . . . . . . . . 54

5.1.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 54

5.1.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . . 54

5.1.3 Removing a dummy module (if applicable) . . . . . . . . . . . . 54

5.1.4 Installing a power supply unit . . . . . . . . . . . . . . . . . . . 55

5.1.5 Connecting the power cord . . . . . . . . . . . . . . . . . . . . 56

5.1.6 Completing the task . . . . . . . . . . . . . . . . . . . . . . . . 57

5.2 Replacing a hot-plug power supply unit . . . . . . . . . . . . 57

5.2.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 57

5.2.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . . 58

5.2.3 Removing the power supply unit . . . . . . . . . . . . . . . . . 58

5.2.4 Reinstalling the PSU . . . . . . . . . . . . . . . . . . . . . . . 59

5.2.5 Completing the task . . . . . . . . . . . . . . . . . . . . . . . . 59

5.3 Removing a redundant hot-plug power supply unit . . . . . . 59

5.3.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 59

5.3.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . . 59

5.3.3 Removing the power supply unit . . . . . . . . . . . . . . . . . 60

5.3.4 Installing a dummy module . . . . . . . . . . . . . . . . . . . . 61

5.3.5 Completing the task . . . . . . . . . . . . . . . . . . . . . . . . 61

5.4 Replacing the power distribution board . . . . . . . . . . . . 62

5.4.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 62

5.4.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . . 62

5.4.3 Sliding the local service display outward . . . . . . . . . . . . . 63

5.4.4 Disconnecting the cables . . . . . . . . . . . . . . . . . . . . . 64

5.4.5 Removing the fan cage . . . . . . . . . . . . . . . . . . . . . . 65

5.4.6 Removing the CPUMEMR guide . . . . . . . . . . . . . . . . . 66

5.4.7 Removing the air guide . . . . . . . . . . . . . . . . . . . . . . 67

5.4.8 Removing the baseboard . . . . . . . . . . . . . . . . . . . . . 68

5.4.9 Removing the power distribution board . . . . . . . . . . . . . . 69

5.4.10 Installing the power distribution board . . . . . . . . . . . . . . 71

5.4.11 Inserting the baseboard . . . . . . . . . . . . . . . . . . . . . . 72

5.4.12 Installing the air guide . . . . . . . . . . . . . . . . . . . . . . . 73

5.4.13 Inserting the CPUMEMR guide . . . . . . . . . . . . . . . . . . 74

5.4.14 Inserting the fan cage . . . . . . . . . . . . . . . . . . . . . . . 75

5.4.15 Connecting the cables to the baseboard . . . . . . . . . . . . . 76

5.4.16 Sliding the local service display inward . . . . . . . . . . . . . . 77

8 Maintenance Manual RX900 S1

Contents

5.4.17 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 77

6 Hard disk and solid state drives . . . . . . . . . . . . . . . . 79

6.1 Installing the HDD/SSD module . . . . . . . . . . . . . . . . 80

6.1.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 80

6.1.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . . 80

6.1.3 Removing the dummy module . . . . . . . . . . . . . . . . . . 81

6.1.4 Unlocking the HDD/SSD module . . . . . . . . . . . . . . . . 82

6.1.5 Inserting the HDD/SSD module . . . . . . . . . . . . . . . . . 83

6.1.6 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 83

6.2 Replacing the HDD/SSD module . . . . . . . . . . . . . . . 84

6.2.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 84

6.2.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . . 85

6.2.3 Unlocking the HDD/SSD module . . . . . . . . . . . . . . . . 85

6.2.4 Removing the HDD/SSD module . . . . . . . . . . . . . . . . 86

6.2.5 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 86

6.3 Removing the HDD/SSD module . . . . . . . . . . . . . . . 86

6.3.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 86

6.3.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . . 86

6.3.3 Unlocking the HDD/SSD module . . . . . . . . . . . . . . . . 87

6.3.4 Removing the HDD/SSD module . . . . . . . . . . . . . . . . 87

6.3.5 Installing the dummy module . . . . . . . . . . . . . . . . . . 88

6.3.6 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 88

6.4 Replacing the SAS backplane . . . . . . . . . . . . . . . . . 89

6.4.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 89

6.4.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . . 89

6.4.3 Sliding the local service display outward . . . . . . . . . . . . 90

6.4.4 Disconnecting the cables . . . . . . . . . . . . . . . . . . . . 91

6.4.5 Sliding the optical drive outward . . . . . . . . . . . . . . . . . 92

6.4.6 Removing the air guide . . . . . . . . . . . . . . . . . . . . . 93

6.4.7 Removing the SAS backplane . . . . . . . . . . . . . . . . . . 94

6.4.8 Installing the SAS backplane . . . . . . . . . . . . . . . . . . 94

6.4.9 Installing the air guide . . . . . . . . . . . . . . . . . . . . . . 95

6.4.10 Sliding the optical drive inward . . . . . . . . . . . . . . . . . 96

6.4.11 Connecting the cables to the baseboard . . . . . . . . . . . . 97

6.4.12 Sliding the local service display inward . . . . . . . . . . . . . 98

6.4.13 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 99

RX900 S1 Maintenance Manual 9

Contents

7 Fan modules . . . . . . . . . . . . . . . . . . . . . . . . . . 101

7.1 Replacing a defective fan module . . . . . . . . . . . . . . 102

7.1.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 102

7.1.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . 102

7.1.3 Opening the fan cover . . . . . . . . . . . . . . . . . . . . . 102

7.1.4 Replacing the defective fan module . . . . . . . . . . . . . . . 103

7.1.5 Closing the fan cover . . . . . . . . . . . . . . . . . . . . . . 104

7.1.6 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 104

8 Expansion cards and BBU . . . . . . . . . . . . . . . . . . 105

8.1 Mounting expansion card slot brackets . . . . . . . . . . . 107

8.1.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 107

8.1.2 General instructions . . . . . . . . . . . . . . . . . . . . . . . 108

8.1.3 Network adapter D2735 . . . . . . . . . . . . . . . . . . . . . 108

8.1.4 Network adapter D2745 . . . . . . . . . . . . . . . . . . . . . 110

8.1.5 Network adapter D2755 . . . . . . . . . . . . . . . . . . . . . 112

8.2 Installing SFP+ transceiver modules . . . . . . . . . . . . . 114

8.2.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 114

8.2.2 Preparing the SFP+ transceiver module . . . . . . . . . . . . 115

8.2.3 Inserting the SFP+ transceiver module . . . . . . . . . . . . . 116

8.2.4 Installing the secondary SFP+ transceiver module . . . . . . . 119

8.3 Replacing SFP+ transceiver modules . . . . . . . . . . . . 120

8.3.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 120

8.3.2 Removing an SFP+ transceiver module . . . . . . . . . . . . 121

8.3.3 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 123

8.4 Installing a hot-plug expansion card . . . . . . . . . . . . . 124

8.4.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 124

8.4.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . 125

8.4.3 Pulling the removal tool out of the slot . . . . . . . . . . . . . 125

8.4.4 Removing the retaining plate . . . . . . . . . . . . . . . . . . 126

8.4.5 Removing the engaging hooks . . . . . . . . . . . . . . . . . 127

8.4.6 Inserting an expansion card in the removal tool . . . . . . . . 127

8.4.7 Inserting the expansion card in the slot . . . . . . . . . . . . . 130

8.4.8 Activating the expansion card . . . . . . . . . . . . . . . . . . 131

8.4.9 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 131

8.5 Removing a hot-plug expansion card . . . . . . . . . . . . 132

8.5.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 132

10 Maintenance Manual RX900 S1

Contents

8.5.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . . 133

8.5.3 Deactivating the expansion card . . . . . . . . . . . . . . . . . 133

8.5.4 Pulling the expansion card out of the slot . . . . . . . . . . . . 134

8.5.5 Removing the expansion card from the removal tool . . . . . . 135

8.5.6 Removing the engaging hooks . . . . . . . . . . . . . . . . . 136

8.5.7 Inserting a retaining plate in the removal tool . . . . . . . . . . 137

8.5.8 Inserting the dummy module in the slot . . . . . . . . . . . . . 138

8.5.9 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 138

8.6 Replacing a hot-plug expansion card . . . . . . . . . . . . . 139

8.6.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 139

8.6.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . . 140

8.6.3 Deactivating the expansion card . . . . . . . . . . . . . . . . . 140

8.6.4 Pulling the expansion card out of the slot . . . . . . . . . . . . 141

8.6.5 Removing the expansion card from the removal tool . . . . . . 142

8.6.6 Removing the engaging hooks . . . . . . . . . . . . . . . . . 143

8.6.7 Inserting an expansion card in the removal tool . . . . . . . . . 143

8.6.8 Inserting the expansion card in the slot . . . . . . . . . . . . . 146

8.6.9 Activating the expansion card . . . . . . . . . . . . . . . . . . 147

8.6.10 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 147

8.7 Installing a non-hot-plug expansion card . . . . . . . . . . . 148

8.7.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 148

8.7.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . . 149

8.7.3 Removing the PCI Riser (if applicable) . . . . . . . . . . . . . 149

8.7.4 Removing the slot cover . . . . . . . . . . . . . . . . . . . . . 150

8.7.5 Inserting the expansion card in the slot . . . . . . . . . . . . . 150

8.7.6 Installing the PCI Riser (if applicable) . . . . . . . . . . . . . . 151

8.7.7 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 152

8.8 Removing a non-hot-plug expansion card . . . . . . . . . . 152

8.8.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 153

8.8.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . . 153

8.8.3 Removing the PCI Riser (if applicable) . . . . . . . . . . . . . 154

8.8.4 Removing the expansion card from the slot . . . . . . . . . . . 155

8.8.5 Installing the slot cover . . . . . . . . . . . . . . . . . . . . . 156

8.8.6 Installing the PCI Riser (if applicable) . . . . . . . . . . . . . . 157

8.8.7 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 157

8.9 Replacing a non-hot-plug expansion card . . . . . . . . . . 158

8.9.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 158

8.9.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . . 159

8.9.3 Removing the PCI Riser (if applicable) . . . . . . . . . . . . . 159

8.9.4 Removing the expansion card from the slot . . . . . . . . . . . 160

RX900 S1 Maintenance Manual 11

Contents

8.9.5 Inserting the expansion card in the slot . . . . . . . . . . . . . 161

8.9.6 Installing the PCI Riser (if applicable) . . . . . . . . . . . . . . 162

8.9.7 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 162

8.10 Replacing the Modular RAID controller . . . . . . . . . . . 163

8.10.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 163

8.10.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . 164

8.10.3 Removing the PCI Riser . . . . . . . . . . . . . . . . . . . . 164

8.10.4 Removing the Modular RAID controller . . . . . . . . . . . . . 165

8.10.5 Inserting the Modular RAID controller . . . . . . . . . . . . . 166

8.10.6 Installing the PCI Riser . . . . . . . . . . . . . . . . . . . . . 168

8.10.7 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 168

8.11 Installing a Battery Backup Unit (BBU) . . . . . . . . . . . 169

8.11.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 169

8.11.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . 170

8.11.3 Connecting the BBU cable to the BBU . . . . . . . . . . . . . 170

8.11.4 Installing the BBU in the BBU holder . . . . . . . . . . . . . . 171

8.11.5 Connecting the BBU to the Modular RAID controller . . . . . . 173

8.11.6 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 174

8.12 Replacing a Battery Backup Unit (BBU) . . . . . . . . . . . 175

8.12.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 175

8.12.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . 176

8.12.3 Disconnecting the BBU from the Modular RAID controller . . . 177

8.12.4 Removing the BBU from the BBU holder . . . . . . . . . . . . 178

8.12.5 Disconnecting the BBU cable from the BBU . . . . . . . . . . 179

8.12.6 Reinstalling a new BBU . . . . . . . . . . . . . . . . . . . . . 179

8.12.7 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 179

9 Main memory . . . . . . . . . . . . . . . . . . . . . . . . . 181

9.1 Installing a CPUMEMR . . . . . . . . . . . . . . . . . . . . 183

9.1.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 183

9.1.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . 183

9.1.3 Populating the CPUMEMR . . . . . . . . . . . . . . . . . . . 184

9.1.4 Selecting the CPUMEMR slot . . . . . . . . . . . . . . . . . . 184

9.1.5 Removing the air duct (if applicable) . . . . . . . . . . . . . . 185

9.1.6 Inserting the CPUMEMR in the slot . . . . . . . . . . . . . . . 186

9.1.7 Inserting the air duct in the slot (if applicable) . . . . . . . . . 187

9.1.8 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 187

9.2 Replacing a faulty CPUMEMR . . . . . . . . . . . . . . . . 188

12 Maintenance Manual RX900 S1

Contents

9.2.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 188

9.2.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . . 188

9.2.3 Identifying a fault on the CPUMEMR . . . . . . . . . . . . . . 189

9.2.4 Removing the CPUMEMR . . . . . . . . . . . . . . . . . . . . 190

9.2.5 Reinstalling a new CPUMEMR . . . . . . . . . . . . . . . . . 190

9.2.6 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 191

9.3 Installing additional DIMM memory modules . . . . . . . . . 191

9.3.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 191

9.3.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . . 192

9.3.3 Selecting the DIMM memory module slot . . . . . . . . . . . . 192

9.3.4 Inserting the DIMM memory module in the slot . . . . . . . . . 194

9.3.5 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 194

9.4 Replacing a faulty memory module . . . . . . . . . . . . . . 195

9.4.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 195

9.4.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . . 195

9.4.3 Removing the DIMM memory module . . . . . . . . . . . . . . 196

9.4.4 Reinstalling a DIMM memory module . . . . . . . . . . . . . . 196

9.4.5 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 197

10 Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

10.1 Installing a processor in a new CPUMEMR . . . . . . . . . . 200

10.1.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 200

10.1.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . . 201

10.1.3 Removing the socket cover . . . . . . . . . . . . . . . . . . . 201

10.1.4 Installing the processor . . . . . . . . . . . . . . . . . . . . . 202

10.1.5 Applying the thermal paste . . . . . . . . . . . . . . . . . . . 203

10.1.6 Installing the heat sink . . . . . . . . . . . . . . . . . . . . . . 205

10.1.7 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 206

10.2 Replacing a processor . . . . . . . . . . . . . . . . . . . . . 206

10.2.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 207

10.2.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . . 207

10.2.3 Removing the heat sink . . . . . . . . . . . . . . . . . . . . . 208

10.2.4 Removing the processor . . . . . . . . . . . . . . . . . . . . . 209

10.2.5 Installing the processor . . . . . . . . . . . . . . . . . . . . . 210

10.2.6 Applying the thermal paste . . . . . . . . . . . . . . . . . . . 211

10.2.7 Installing the heat sink . . . . . . . . . . . . . . . . . . . . . . 213

10.2.8 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 214

10.3 Replacing a heat sink . . . . . . . . . . . . . . . . . . . . . 215

RX900 S1 Maintenance Manual 13

Contents

10.3.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 215

10.3.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . 215

10.3.3 Removing the heat sink . . . . . . . . . . . . . . . . . . . . . 216

10.3.4 Applying the thermal paste . . . . . . . . . . . . . . . . . . . 217

10.3.5 Installing the heat sink . . . . . . . . . . . . . . . . . . . . . 219

10.3.6 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 220

11 Optical and backup drives . . . . . . . . . . . . . . . . . . 221

11.1 Replacing the optical drive . . . . . . . . . . . . . . . . . . 221

11.1.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 222

11.1.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . 222

11.1.3 Removing the optical drive . . . . . . . . . . . . . . . . . . . 223

11.1.4 Replacing the optical drive in the installation frame . . . . . . 223

11.1.5 Installing the optical drive . . . . . . . . . . . . . . . . . . . . 224

11.1.6 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 225

12 Front panel and external connectors . . . . . . . . . . . . . 227

12.1 Replacing the control panel . . . . . . . . . . . . . . . . . 228

12.1.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 228

12.1.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . 228

12.1.3 Removing the control panel . . . . . . . . . . . . . . . . . . . 229

12.1.4 Disconnecting the control panel cable . . . . . . . . . . . . . 230

12.1.5 Connecting the control panel cable . . . . . . . . . . . . . . . 231

12.1.6 Installing the control panel . . . . . . . . . . . . . . . . . . . 232

12.1.7 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 233

12.2 Replacing the front panel module . . . . . . . . . . . . . . 234

12.2.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 234

12.2.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . 234

12.2.3 Removing the front panel module . . . . . . . . . . . . . . . . 235

12.2.4 Inserting the front panel module . . . . . . . . . . . . . . . . 237

12.2.5 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 238

12.3 Replacing the USB board . . . . . . . . . . . . . . . . . . . 239

12.3.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 239

12.3.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . 239

12.3.3 Removing the USB board . . . . . . . . . . . . . . . . . . . . 240

12.3.4 Installing the USB board . . . . . . . . . . . . . . . . . . . . 241

12.3.5 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 241

14 Maintenance Manual RX900 S1

Contents

12.4 Replacing the I/O board . . . . . . . . . . . . . . . . . . . . 242

12.4.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 242

12.4.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . . 242

12.4.3 Removing the PCI Riser . . . . . . . . . . . . . . . . . . . . . 243

12.4.4 Removing the I/O board . . . . . . . . . . . . . . . . . . . . . 244

12.4.5 Installing the I/O board . . . . . . . . . . . . . . . . . . . . . . 244

12.4.6 Installing the PCI Riser . . . . . . . . . . . . . . . . . . . . . 245

12.4.7 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 245

13 Management and diagnostics modules . . . . . . . . . . . . 247

13.1 Replacing the local service display . . . . . . . . . . . . . . 248

13.1.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 248

13.1.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . . 248

13.1.3 Removing the local service display . . . . . . . . . . . . . . . 249

13.1.4 Inserting the local service display . . . . . . . . . . . . . . . . 250

13.1.5 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 251

13.2 Replacing the chassis ID board . . . . . . . . . . . . . . . . 252

13.2.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 252

13.2.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . . 252

13.2.3 Removing the chassis ID board . . . . . . . . . . . . . . . . . 253

13.2.4 Installing the chassis ID board . . . . . . . . . . . . . . . . . . 256

13.2.5 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 259

14 Baseboard . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

14.1 Replacing the lithium battery . . . . . . . . . . . . . . . . . 262

14.1.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 262

14.1.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . . 263

14.1.3 Replacing the faulty battery . . . . . . . . . . . . . . . . . . . 263

14.1.4 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 264

14.2 Installing the UFM . . . . . . . . . . . . . . . . . . . . . . . 264

14.2.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 264

14.2.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . . 265

14.2.3 Inserting the UFM . . . . . . . . . . . . . . . . . . . . . . . . 265

14.2.4 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 266

14.3 Replacing the UFM board . . . . . . . . . . . . . . . . . . . 267

14.3.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 267

14.3.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . . 268

RX900 S1 Maintenance Manual 15

Contents

14.3.3 Removing the UFM . . . . . . . . . . . . . . . . . . . . . . . 268

14.3.4 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 269

14.4 Installing the TPM . . . . . . . . . . . . . . . . . . . . . . . 270

14.4.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 270

14.4.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . 270

14.4.3 Inserting the TPM . . . . . . . . . . . . . . . . . . . . . . . . 271

14.4.4 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 272

14.5 Replacing the TPM . . . . . . . . . . . . . . . . . . . . . . 273

14.5.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 273

14.5.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . 274

14.5.3 Removing the TPM . . . . . . . . . . . . . . . . . . . . . . . 274

14.5.4 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 275

14.6 Replacing the baseboard . . . . . . . . . . . . . . . . . . . 276

14.6.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 277

14.6.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . 277

14.6.3 Sliding the local service display outward . . . . . . . . . . . . 278

14.6.4 Disconnecting the cables . . . . . . . . . . . . . . . . . . . . 279

14.6.5 Removing the fan cage . . . . . . . . . . . . . . . . . . . . . 280

14.6.6 Removing the CPUMEMR guide . . . . . . . . . . . . . . . . 281

14.6.7 Removing the air guide . . . . . . . . . . . . . . . . . . . . . 282

14.6.8 Removing the baseboard . . . . . . . . . . . . . . . . . . . . 283

14.6.9 Inserting the baseboard . . . . . . . . . . . . . . . . . . . . . 284

14.6.10 Installing the air guide . . . . . . . . . . . . . . . . . . . . . . 285

14.6.11 Inserting the CPUMEMR guide . . . . . . . . . . . . . . . . . 286

14.6.12 Inserting the fan cage . . . . . . . . . . . . . . . . . . . . . . 287

14.6.13 Connecting the cables to the baseboard . . . . . . . . . . . . 288

14.6.14 Sliding the local service display inward . . . . . . . . . . . . . 289

14.6.15 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 289

15 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

15.1 Replacing the fan cables . . . . . . . . . . . . . . . . . . . 292

15.1.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 292

15.1.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . 292

15.1.3 Removing the fan cage . . . . . . . . . . . . . . . . . . . . . 293

15.1.4 Removing the CPUMEMR guide . . . . . . . . . . . . . . . . 294

15.1.5 Removing the fan cable . . . . . . . . . . . . . . . . . . . . . 295

15.1.6 Installing the fan cable . . . . . . . . . . . . . . . . . . . . . 297

15.1.7 Inserting the CPUMEMR guide . . . . . . . . . . . . . . . . . 299

15.1.8 Inserting the fan cage . . . . . . . . . . . . . . . . . . . . . . 300

16 Maintenance Manual RX900 S1

Contents

15.1.9 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 300

15.2 Replacing the control panel cable . . . . . . . . . . . . . . . 301

15.2.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 301

15.2.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . . 302

15.2.3 Removing the control panel . . . . . . . . . . . . . . . . . . . 302

15.2.4 Disconnecting the control panel cable . . . . . . . . . . . . . . 303

15.2.5 Connecting the control panel cable . . . . . . . . . . . . . . . 304

15.2.6 Installing the control panel . . . . . . . . . . . . . . . . . . . . 305

15.2.7 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 306

15.3 Replacing the chassis ID board cable . . . . . . . . . . . . 307

15.3.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 307

15.3.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . . 307

15.3.3 Removing the chassis ID board . . . . . . . . . . . . . . . . . 308

15.3.4 Disconnecting the chassis ID board cable . . . . . . . . . . . . 310

15.3.5 Connecting the chassis ID board cable . . . . . . . . . . . . . 311

15.3.6 Installing the chassis ID board . . . . . . . . . . . . . . . . . . 312

15.3.7 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 314

15.4 Replacing power cables of the optical drive, the SAS backplane,

or the power distribution board . . . . . . . . . . . . . . . . 315

15.4.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 315

15.4.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . . 315

15.4.3 Sliding the local service display outward . . . . . . . . . . . . 316

15.4.4 Disconnecting the cables . . . . . . . . . . . . . . . . . . . . 317

15.4.5 Removing the fan cage . . . . . . . . . . . . . . . . . . . . . 318

15.4.6 Removing the CPUMEMR guide . . . . . . . . . . . . . . . . 319

15.4.7 Removing the air guide . . . . . . . . . . . . . . . . . . . . . 320

15.4.8 Removing the baseboard . . . . . . . . . . . . . . . . . . . . 321

15.4.9 Removing the power distribution board . . . . . . . . . . . . . 322

15.4.10 Disconnecting the defective power distribution cable(s) . . . . . 323

15.4.11 Connecting the new power distribution cable(s) . . . . . . . . . 324

15.4.12 Installing the power distribution board . . . . . . . . . . . . . . 325

15.4.13 Inserting the baseboard . . . . . . . . . . . . . . . . . . . . . 326

15.4.14 Installing the air guide . . . . . . . . . . . . . . . . . . . . . . 327

15.4.15 Inserting the CPUMEMR guide . . . . . . . . . . . . . . . . . 328

15.4.16 Inserting the fan cage . . . . . . . . . . . . . . . . . . . . . . 329

15.4.17 Connecting the cables to the baseboard . . . . . . . . . . . . 330

15.4.18 Sliding the local service display inward . . . . . . . . . . . . . 331

15.4.19 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 331

15.5 Replacing the SAS cable, the SATA cable, the front video

connector cable, or the front USB cable . . . . . . . . . . . 333

RX900 S1 Maintenance Manual 17

Contents

15.5.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 333

15.5.2 Starting the task . . . . . . . . . . . . . . . . . . . . . . . . 334

15.5.3 Sliding the local service display outward . . . . . . . . . . . . 335

15.5.4 Disconnecting the cables . . . . . . . . . . . . . . . . . . . . 336

15.5.5 Removing the fan cage . . . . . . . . . . . . . . . . . . . . . 337

15.5.6 Removing the CPUMEMR guide . . . . . . . . . . . . . . . . 338

15.5.7 Removing the air guide . . . . . . . . . . . . . . . . . . . . . 339

15.5.8 Removing the baseboard . . . . . . . . . . . . . . . . . . . . 340

15.5.9 Opening the cable guides . . . . . . . . . . . . . . . . . . . . 341

15.5.10 Closing the cable guides . . . . . . . . . . . . . . . . . . . . 342

15.5.11 Inserting the baseboard . . . . . . . . . . . . . . . . . . . . . 343

15.5.12 Installing the air guide . . . . . . . . . . . . . . . . . . . . . . 344

15.5.13 Inserting the CPUMEMR guide . . . . . . . . . . . . . . . . . 345

15.5.14 Inserting the fan cage . . . . . . . . . . . . . . . . . . . . . . 346

15.5.15 Connecting the cables to the baseboard . . . . . . . . . . . . 347

15.5.16 Sliding the local service display inward . . . . . . . . . . . . . 348

15.5.17 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 348

16 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351

16.1 Mechanical overview . . . . . . . . . . . . . . . . . . . . . 351

16.1.1 Front side . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351

16.1.2 Rear side . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352

16.1.3 Top view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354

16.2 Mounting order for SSD and HDD modules . . . . . . . . . 358

16.3 Memory board configuration . . . . . . . . . . . . . . . . . 359

16.4 PCIe slot to CPUMEMR assignment . . . . . . . . . . . . . 362

16.5 Expansion card configuration table . . . . . . . . . . . . . 364

16.6 Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367

18 Maintenance Manual RX900 S1

1 Introduction

This Maintenance manual provides procedures for:

● Replacing faulty units to get the system back to normal operation.

● Expanding the server configuration by using optional hardware components

available within the same release to meet new requirements.

● Upgrading the server by replacing existing hardware with high-capacity

components to meet new requirements or to react on release upgrades that
provide new functionality or require additional capacity.

The manual at hand focusses on local maintenance tasks to be done at the
server site. It is recommended to prepare these local maintenance tasks by
remote diagnostics procedures introduced in the "ServerView Suite Local
Service Concept - LSC" manual on the ServerView Suite DVD 2.

V CAUTION!

The document at hand comprises procedures of a wide range of
complexity. Check the profile of qualification for technicians before
assigning tasks. Before you start, carefully read "Classification of

procedures" on page 27.

RX900 S1 Maintenance Manual 19

Introduction

1.1 Where to find which information?

While the Maintenance manual focuses on maintenance procedures to bring
the system back to normal operation, individual manuals provide detailed
background information on the board layout, indicators, or BIOS Setup. Other
documentation such as service foils attached to the server covers or the
illustrated spares catalogue available in the internet (not applicable for the
Japanese market) help you to organize your work, see figure 1.

This section provides information on:

● "Documents you need at hand" on page 21

● "Accessing PRIMERGY documentation" on page 24

Figure 1: Hardware-related customer documentation

20 Maintenance Manual RX900 S1

Introduction

1.1.1 Documents you need at hand

In the maintenance procedures, you will find references to other documents for
information that does not suit into individual procedure steps. So please check
which of these documents you need to have at hand when you leave for
maintaining a server.

Document Description Format

Abbreviations
and Glossary

PRIMERGY abbreviations and glossary
are available on the ServerView Suite
DVD 2 and in the internet.

BIOS Setup
manual

This manual provides instructions and
reference information needed to

– configure the system functions
– view and change device settings
– view environmental information for

the platform

Most systems are already configured by
the manufacturer or the dealer. There is
no need to run the BIOS Setup when
starting the computer unless there is an
error message.

Foils Foils attached inside the front and rear

cover of the server summarize
information such as board layout,
indicators, and maintenance tasks.

Table 1: Documentation you need at hand

RX900 S1 Maintenance Manual 21

Introduction

Document Description Format

Hardware
poster

The hardware poster summarizes
information such as rack installation,
power supply, HDD modules, and
indicators.

Illustrated
spares catalog

Operating
manual

Safety Notes
and
Regulations

Technical
manual

In the event of errors, the ServerView
Operations Manager refers you directly
to the affected component and its order
information in the Illustrated Spares
catalog of the server in question. (This
feature is not available for the Japanese
market.)

This manual provides information on
features and technical data of the server.
The manual explains the indicators and
includes instructions on how to install,
set up, and operate the server.

The safety instructions listed in this
manual will help you to avoid making
serious errors that could impair your
health, damage the device and endanger
the data base.

This manual describes the key
characteristics and board layout of the
system board. The manual provides
detailed information on memory
configuration and expansion card
configuration.

Table 1: Documentation you need at hand

22 Maintenance Manual RX900 S1

Introduction

Document Description Format

Warranty
manual

A leaflet guides you to information on
warranty regulations in section "Safety /
Eco / Warrenty" on the
ServerView DVD 2.

Table 1: Documentation you need at hand

Additional documentation is available on more specific topics. Please check
which of these documents you need for individual tasks:

● Documentation for the boards and drives

● Information files in your operating system

● Manual for the monitor

● Operating system documentation

● "Returning Used Devices" manual and "Service Desk" leaflet

● "ServerView Suite Local Service Concept - LSC" manual

● "Customer Self Service (CSS)" manual

RX900 S1 Maintenance Manual 23

Introduction

1.1.2 Accessing PRIMERGY documentation

You have the following options to access PRIMERGY documentation:

● Open the ServerView Suite DVD 2 which is part of the ServerView Suite

supplied with every server.
The latest version of the ServerView Suite DVD 2 is available by using the

following order number: U15000-C289 (EMEA market). The order number
for the Japanese market is available via the configurator of the server

http://primeserver.fujitsu.com/primergy/system.html.

● Download individual documents free of charge from the Internet. You will find

an overview of online documentation using these URLs:

http://manuals.ts.fujitsu.com (EMEA market) and
http://primeserver.fujitsu.com/primergy/manual.html (Japanese market).

PRIMERGY server documentation can be accessed using the navigation
option "Industry standard servers".

1.2 Notational conventions

The following notational conventions are used in this manual:

Text in italics indicates commands or menu items.
"Quotation marks" indicate names of chapters and terms that are being

emphasized.

Ê describes activities that must be performed in the order

shown.

V CAUTION! pay particular attention to texts marked with this symbol.

Failure to observe this warning may endanger your life,
destroy the system or lead to the loss of data.

I indicates additional information, notes and tips.

indicates the procedure category in terms of complexity
and the profile of qualification needed to perform the
task, see "Classification of procedures" on page 27.

24 Maintenance Manual RX900 S1

2 Before you start

Before you start to replace or install hardware components in the RX900 S1
server, please proceed as follows:

Ê Carefully read the safety instructions in the chapter "Safety instructions" on

page 31.

Ê Make sure that all necessary manuals are available by using the list of

documents in section "Where to find which information?" on page 20; print
the PDF files if required.

Ê Become familiar with the procedure categories introduces in section

"Classification of procedures" on page 27.

Ê Check whether all required tools are available as explained in section "List

of required tools" on page 29.

Installing an optional component

The "PRIMERGY RX900 S1 Server - Operating manual" introduces the
features of the RX900 S1 server and provides an overview of available
hardware options to configure your server as needed in your system setup.

Use the ServerView Suite to plan hardware expansions for example due to
capacity problems. For more information see ServerView documentation on the
following topics:

● Administration and manageability

● Optimization and virtualization

● Maintenance

I For the latest information on optional products provided for the RX900 S1

see the configurator of the server:

http://ts.fujitsu.com/products/standard_servers/rack/primergy_rx900s1.html

(for the EMEA market)

Please contact your local Fujitsu customer service for details on key data that
needs to be close at hand when organizing the expansion and ordering spare
parts.

RX900 S1 Maintenance Manual 25

Before you start

Replacing a faulty component

The global error indicator on the front and on the rear side of the server
indicates that a hardware components needs to be replaced. For information on
the control elements and indicators of your server see "PRIMERGY RX900 S1
Server - Operating manual".

If the system has been powered off to replace a non-hot plug unit, a system of
PRIMERGY diagnostics indicators guides you to the faulty component. The
CSS button enables the indicator of the faulty component to light up even if the
power has been switched off, see "Using diagnostics information" on page 37.

If a defective component is included in the CSS concept, the CSS indicators on
the front and rear side of the server light up. For more information see the
"ServerView Suite Local Service Concept - LSC" manual and the "Customer
Self Service (CSS)" manual on the ServerView Suite DVD 2.

It is recommended to prepare local maintenance tasks by remote diagnostics
procedures introduced in the "ServerView Suite Local Service Concept - LSC"
manual on the ServerView Suite DVD 2.

26 Maintenance Manual RX900 S1

Before you start

2.1 Classification of procedures

The complexity of procedures to install or replace hardware components varies
a lot. Three categories indicate the degree of difficulty and the profile of
qualification needed to perform a task. Warnings help you to assess the
consequences for performing procedures without the required qualification.

At the beginning of each procedure, the category is indicated by the symbols
introduced in this section. Please ask you local Fujitsu service center for more
detailed information.

Trained personnel

Trained persons can install or replace certain hot-plug components
during operation. The hot-plug procedure increases the availability of
system operation and guarantees a high degree of data integrity and fail­safe performance.

Components that can be handled by trained personnel are:
– Power supply units, see "Power supply" on page 53

– Fan modules, see "Fan modules" on page 101
– HDD modules and SSD modules, see "Hard disk and solid state

drives" on page 79

Specialized personnel

Specialists can carry out certain expansions, upgrades, or replacements
after the server has been shut down properly and powered off.

V CAUTION!

The device can be seriously damaged if it is opened without
authorization or if repairs are attempted by untrained personnel.

RX900 S1 Maintenance Manual 27

Before you start

Authorized personnel

Authorized specialist personnel can carry out replacement tasks for
integral server components. Please ask you local Fujitsu service center
for more detailed information.

V CAUTION!

Procedures indicated as "Authorized personnel only“ must be
done by Fujitsu service personnel or technicians trained by
Fujitsu for doing these tasks. Please note that unauthorized
interference with the system will void the warranty and exempt the

manufacturer from all liability.
Components to be handled by authorized personnel are:
– Processors, see "Processors" on page 199

– Memory modules, see "Main memory" on page 181
– Expansion cards, see "Expansion cards and BBU" on page 105
– Optical drives, see "Optical and backup drives" on page 221
– SAS backplane, see "Hard disk and solid state drives" on page 79
– Power distribution board, see "Power supply" on page 53
– Front panel and I/O board, see "Front panel and external connectors"

on page 227

– Management and diagnostics modules, see "Management and

diagnostics modules" on page 247

– Baseboard, see "Baseboard" on page 261
– Cables, see "Cables" on page 291

28 Maintenance Manual RX900 S1

Before you start

2.2 List of required tools

Before leaving for the server, please make sure that you have Phillips head
screw drivers of the size Ph0, Ph1, and Ph2 with you. You will find a list of
required tools at the beginning of each procedure.

Ta bl e 2 lists all available screws in the RX900 S1 server.

Usage Type Figure Head Tool / Bit

insert

2.5-inch
HDD/SSD
modules

M3 x 4 mm Phillips Ph0

Cable guide
screw

Captive
screw/
knurled
screw

Expansion
card screw

Fan cable
screw

Knurled
screw

Table 2: List of screws for the RX900 S1

-- Phillips Ph0

-- Phillips Ph2

M3 x 4,5 mm Phillips Ph0

-- Phillips Ph0

-- Phillips Ph2

RX900 S1 Maintenance Manual 29

Before you start

Usage Type Figure Head Tool / Bit

insert

Slimline

M2.0 Phillips Ph0
Optical
drive

TPM screw -- Phillips Ph0

UFM nylon

-- Phillips Ph1

screw

USB

-- Phillips Ph1
module
screw

Table 2: List of screws for the RX900 S1

30 Maintenance Manual RX900 S1

3 Safety instructions

I The following safety instructions are also provided in the manual "Safety

Notes and Regulations".

This device meets the relevant safety regulations for IT equipment. If you have
any questions about whether you can install the server in the intended
environment, please contact your sales outlet or our customer service team.

V CAUTION!

● The actions described in this manual shall be performed by technical

specialists. A technical specialist is a person who is trained to install
the server including hardware and software.

● Repairs to the device that do not relate to CSS failures shall be

performed by service personnel. Please note that unauthorized
interference with the system will void the warranty and exempt the
manufacturer from all liability.

● Any failure to observe the guidelines in this manual, and any improper

repairs could expose the user to risks (electric shock, energy
hazards, fire hazards) or damage the equipment.

● Before installing/removing internal options to/from the server, turn off

the server, all peripheral devices, and any other connected devices.
Also unplug all power cords from the power outlet. Failure to do so
can cause electric shock.

Before starting up

V CAUTION!

● During installation and before operating the device, observe the

instructions on environmental conditions for your device.

● If the device is brought in from a cold environment, condensation may

form both inside and on the outside of the device.
Wait until the device has acclimatized to room temperature and is

absolutely dry before starting it up. Material damage may be caused
to the device if this requirement is not observed.

● Transport the device only in the original packaging or in packaging

that protects it from knocks and jolts.

RX900 S1 Maintenance Manual 31

Safety instructions

Installation and operation

V CAUTION!

● If the device is integrated in an installation that receives power from

an industrial (public) power supply network with the IEC309
connector, the (public) power supply protection must comply with the
requirements for the non-industrial (public) power supply networks for
the type A connector.

● The server supports a mains voltage in the range of 200 - 240 V. You

may only operate the server if its rated voltage range corresponds to
the local mains voltage.

● This device has a specially approved power cable and must only be

connected to a safety socket on the rack mains socket strip.

● The ON/OFF button does not disconnect the device from the mains

voltage. To completely disconnect it from the mains voltage, remove
the power plug from the safety socket.

● Always connect the device and the attached peripherals to the same

power circuit. Otherwise you run the risk of losing data if, for example,
the server is still operating but the peripheral device (e.g. storage
subsystem) has failed during a power outage.

● Take notice that the data cables to peripheral devices are adequately

shielded.

● To the LAN wiring the requirements apply in accordance with the

standards EN 50173 and EN 50174-1/2. As minimum requirement
the use of a protected LAN line of category 5 for 10/100 MBps
Ethernet, and/or of category 5e for Gigabit Ethernet is considered.
The requirements of the specification ISO/IEC 11801 are to be
considered.

● Route the cables in such a way that they do not form a potential

hazard and that they cannot be damaged. When connecting up a
device, refer to the relevant notes in this manual.

● Never connect or disconnect data transmission lines during a storm

(lightning hazard).

32 Maintenance Manual RX900 S1

Safety instructions

V CAUTION!

● Make sure that no objects (such as bracelets or paper clips) fall into

or liquids spill into the device (risc of electric shock or short circuit).

● In emergencies (e.g. damaged casing, controls or cables, penetration

of liquids or foreign matter), switch off the device immediately, remove
the power plug from the safety socket and contact your sales outlet or
customer service team.

● Proper operation of the device (in accordance with IEC 60950-1/

EN 60950-1) is only ensured if the casing is completely assembled
and the rear covers for the installation openings have been put in
place (electric shock, cooling, fire protection, interference
suppression).

● Only install system expansions that satisfy the requirements and

rules governing safety and electromagnetic compatibility and relating
to telecommunications terminal equipment. If you install other
expansions, you may damage the system or violate the safety
regulations and regulations governing RFI suppression. Information
on which system expansions are suitable can be obtained from the
customer service centre or your sales outlet.

● The components or parts marked with a warning label (e.g. lightning

symbol) may only be opened, removed or exchanged by authorized,
qualified personnel.

● The warranty expires if the device is damaged during the installation

or replacement of system expansions.

● You may only set those resolutions and refresh rates specified in the

operating manual of the monitor. Otherwise, you may damage your
monitor. If you are in any doubt, contact your sales outlet or customer
service centre.

RX900 S1 Maintenance Manual 33

Safety instructions

Batteries

V CAUTION!

● Incorrect replacement of batteries may result in a risk of explosion.

The batteries may only be replaced with identical batteries or with a
type recommended by the manufacturer (see the Technical Manual
for the system board).

● Replace the lithium battery on the system board in accordance with

the instructions in the Maintenance manual.

● The battery used in this device may present a fire or chemical burn

hazard if mistreated. Do not disassemble, heat about 100 °C (212F),
or incinerate the battery.

Working with CDs/DVDs and CD/DVD drives

When working with devices with CD/DVD drives, these instructions must be
followed.

34 Maintenance Manual RX900 S1

Safety instructions

V CAUTION!

● Only use CDs/DVDs that are in perfect condition in your server's

CD/DVD drive, in order to prevent data loss, equipment damage and
injury.

● Check each CD/DVD for damage, cracks, breakages etc. before

inserting it in the drive.
Note that any additional labels applied may change the mechanical

properties of a CD/DVD and cause imbalance.
Damaged and imbalanced CDs/DVDs can break at high drive speeds

(data loss).
Under certain circumstances, sharp CD/DVD fragments can pierce

the cover of the CD/DVD drive (equipment damage) and can fly out
of the device (danger of injury, particularly to uncovered body parts
such as the face or neck).

I You can prevent mechanical damage and damage to the CD/DVD drive,

as well as premature CD/DVD wear, by observing the following
suggestions:

● Only insert CDs/DVDs in the drive when needed and remove them

after use.

● Store the CDs/DVDs in suitable sleeves.

● Protect the CDs/DVDs from exposure to heat and direct sunlight.

I Laser information

The CD/DVD drive complies with IEC 60825-1 laser class 1.

V CAUTION!

The CD/DVD drive contains a light-emitting diode (LED), which under
certain circumstances produces a laser beam stronger than laser
class 1. Looking directly at this beam is dangerous.

Never remove parts of the CD/DVD drive casing!

RX900 S1 Maintenance Manual 35

Safety instructions

Modules with electrostatic-sensitive components

Systems and components that might be damaged by electrostatic discharge
(ESD) are marked with the following label:

Figure 2: ESD label

When you handle components fitted with ESDs, you must observe the following
points under all circumstances:

● Remove the power plug before installing or removing components

containing ESDs.

● You must always discharge yourself of static charges (e.g. by touching a

grounded object) before working.

● The equipment and tools you use must be free of static charges.

● Only touch the components at the positions highlighted in green (touch

points).

● Do not touch any exposed pins or conductors on a component.

● Use a grounding cable designed for this purpose to connect yourself to the

system unit as you install components.

● Place all components on a static-safe base.

I You will find a detailed description for handling ESD components in the

relevant European or international standards (DIN EN 61340-5-1,
ANSI/ESD S20.20).

36 Maintenance Manual RX900 S1

4 Basic procedures

This section introduces all basic procedures that might be needed to start or
complete a replacement or expansion task. The individual basic procedures
applicable for a replacement or expansion task are indicated in the procedure
related to this task.

4.1 Using diagnostics information

Use the ServerView Suite to prepare the replacement of hardware components.
In the event of hardware replacements due to an error message, use remote
diagnostics mechanisms before going to the server site. For more information
see ServerView documentation on the following topics:

● Administration and manageability

● Maintenance

Please contact your local Fujitsu service department for details on the service
concept for your server as well as key data that need to be close at hand when
explaining the problem, organizing the replacement, and ordering spare parts.

The following diagnostics procedures help you to perform the replacement task
when you start to install the spare part.

4.1.1 Locate the faulty server

Trained personnel

Ê Check the Global Error indicator and the CSS indicator at the front and rear

of the server:
– Global Error indicator (orange)

– Lights up orange if a prefailure event has been detected that

requires (precautionary) service intervention.

– Flashes orange if an error was detected that requires service

intervention.

– Does not light up if there is no critical event.

RX900 S1 Maintenance Manual 37

Basic procedures

If the event is still acute after a power failure, the indicator is activated
after the restart.

The indicator also lights up in standby mode.
You can find more details on the indicated errors in the System Event Log

(SEL), on the ServerView Local Service Panel, on the ServerView Local
Service Display, in the ServerView Operations Manager or via the
iRMC S2's Web interface.

– CSS indicator (yellow)

– Lights up yellow if a prefailure event was detected for a CSS

component that can be fixed (for reasons of precaution) with the CSS
concept.

– Flashes yellow if an error was detected that can be fixed with the

CSS concept.

– Does not light up when the system is OK.
If the event is still acute after a power failure, the indicator is activated

after the restart.
The indicator also lights up in standby mode.

For information on the control elements and indicators of your server see
"PRIMERGY RX900 S1 Server - Operating manual".

Ê Alternatively, you can check the ServerView Local Service Display. For more

information see the "ServerView Suite Local Service Concept - LSC" manual
and the "Customer Self Service (CSS)" manual on the ServerView Suite
DVD 2.

38 Maintenance Manual RX900 S1

Basic procedures

4.1.2 Locate the faulty component by PRIMERGY diagnostics indicators

Authorized personnel

Authorized specialist personnel can carry out replacement tasks for
integral server components. Ask you local Fujitsu service center for
more detailed information.

V CAUTION!

Procedures indicated as "Authorized personnel only“ must be
done by Fujitsu service personnel or technicians trained by
Fujitsu for doing these tasks. Please note that unauthorized
interference with the system will void the warranty and exempt the
manufacturer from all liability.

If the system has been powered off to replace a non-hot-plug unit, a system of
PRIMERGY diagnostics indicators guides you to the faulty component.

For the RX900 S1, it is possible to turn on the local diagnostics indicators for
40 s even if AC power is lost for 24 hours.

For more information see the "ServerView Suite Local Service Concept - LSC"
manual and the "Customer Self Service (CSS)" manual on the ServerView Suite
DVD 2.

Figure 3: CSS button on the PCI Riser

RX900 S1 Maintenance Manual 39

Basic procedures

Ê Press the CSS button located on the PCI Riser (PCIR).
Ê The PRIMERGY diagnostics indicator of the faulty unit will light up.

For information on the control elements and indicators of your server see
"PRIMERGY RX900 S1 Server - Operating manual" and "Baseboard
D3081, CPUMEMR D3131, PCIR D3082 for PRIMERGY RX900 S1
Technical Manual".

Ê Take a note on the faulty component indicated by the indicator:

– Number of the component
– Faulty component
– For DIMM memory modules: Identifier of the slot

4.2 Opening the rack door

Trained personnel

For information on how to open the front and rear doors of the rack see
"PRIMECENTER, Rack System for PRIMERGY, PRIME POWER, BS2000,
STORAGE".

40 Maintenance Manual RX900 S1

Basic procedures

4.3 Shutting down the server

Authorized personnel

Authorized specialist personnel can carry out replacement tasks for
integral server components. Ask you local Fujitsu service center for
more detailed information.

V CAUTION!

Procedures indicated as "Authorized personnel only“ must be
done by Fujitsu service personnel or technicians trained by
Fujitsu for doing these tasks. Please note that unauthorized
interference with the system will void the warranty and exempt the
manufacturer from all liability.

V CAUTION!

Follow the safety instructions in the "Safety instructions" on page 31.

I This step is only applicable to replace or expand non-hot plug

components.

Ê Terminate all applications and shut down the server correctly.
Ê If your operating system has not switched off the server, press the On/Off

button.

Ê Pull all power cords out of the power outlets.

RX900 S1 Maintenance Manual 41

Basic procedures

4.4 Sliding the server out of the rack

Trained personnel

V CAUTION!

● Use the anti-tilt plate to prevent the rack from tipping when installing

the rack. Pulling the server out of the rack without having installed the
anti-tilt plate may cause the rack to tip over.

● Be careful not to pinch fingers or clothes when sliding out the server

or pushing it back. Failure to do so may cause injury.

● Follow the safety instructions in the chapter "Safety instructions" on

page 31.

0

1

Figure 4: Removing the server

Ê Loosen the knurled screws (see circle).

42 Maintenance Manual RX900 S1

Basic procedures

Ê Pull the server carefully out of the rack as far as possible (2).

V CAUTION!

Do not use the pulled-out server as a surface on which to put things
or as a work surface, and strictly avoid leaning on or against it.

Removing the server from the rack (if applicable)

V CAUTION!

Due to the heavy weight, it is mandatory to use a suitable lifter for
removing the RX900 S1 from the rack.

Do not use the front handles to raise the server as they are not designed
to bear the weight of the unit. The front handles are only to be used for
pushing the server into the rack or pulling it out of the rack.

Ê Slide the server onto the lifter platform.

VCAUTION!

Due to the heavy weight, a suitable lifter is required to remove the
server from the rack. Make sure that the lifter is locked in place before
you start to slide the server.

Ê Release the locking mechanism of both rails (3).

– Left side oft the server: Push upwards
– Right side of the server: Push downwards

Ê Slide the inner part of the rail mounted on the server out of the middle part

of the rail as far as possible. The server will now be placed on the lifter.

RX900 S1 Maintenance Manual 43

Basic procedures

4.5 Opening the server

Trained personnel

V CAUTION!

● Only for non-hot plug components:

Before removing or installing covers, turn off the server, all peripheral
devices, and any other connected devices. Also unplug all power
cables from the outlet. Failure to do so can cause electric shock.

● The housing covers must be replaced as soon as possible for

purposes of cooling, to comply with EMC regulations (regulations
regarding electromagnetic compatibility) and to prevent fires. The
housing covers must not remain open for longer than 5 minutes.

● Follow the safety instructions in the chapter "Safety instructions" on

page 31.

The server is accessible via three covers, see figure 5, that can be removed
independently from each other:

1. Front cover, see "Removing the front cover" on page 45

2. Fan cover, see "Opening the fan cover" on page 102

3. Rear cover, see "Removing the rear cover" on page 46
You can remove the fan cover as such for accessing the fans directly. For all

other tasks, it is removed together with the front cover.

44 Maintenance Manual RX900 S1

Figure 5: Front cover (1), fan cover (2), and rear cover (3)

Basic procedures

1
0

/

4.5.1 Removing the front cover

/

Figure 6: Removing the front cover

RX900 S1 Maintenance Manual 45

0

Basic procedures

Ê Loosen the captive screw on the cover (see circle).
Ê Push the front cover back by approximately 1 cm.
Ê Remove the front cover by lifting it upward.

4.5.2 Removing the rear cover

0

Figure 7: Removing the rear cover

Ê Loosen the captive screws on the rear cover (see circle).
Ê Push the rear cover back by approximately 1 cm.
Ê Remove the cover by lifting it upward.

/

46 Maintenance Manual RX900 S1

Basic procedures

/

4.6 Closing the server

Trained personnel

V CAUTION!

● Before attaching the covers, make sure no unnecessary parts or tools

are left inside the server.

● The housing covers must be replaced as soon as possible for

purposes of cooling, to comply with EMC regulations (regulations
regarding electromagnetic compatibility) and to prevent fires.

● Follow the safety instructions in the chapter "Safety instructions" on

page 31.

The three covers of the server can be closed independently of each other:

1. Front cover, see "Installing the front cover" on page 47

2. Fan cover, see "Closing the fan cover" on page 104

3. Rear cover, see "Installing the rear cover" on page 48

4.6.1 Installing the front cover

0

Figure 8: Installing the front cover

RX900 S1 Maintenance Manual 47

Basic procedures

Ê Place the front cover onto the server such that there is approximately 1 cm

distance to the front.

Ê Push the front cover as far as possible in the direction of the arrow.
Ê Fasten the captive screw on the cover (see circle).

4.6.2 Installing the rear cover

0

Figure 9: Installing the rear cover

Ê Place the rear cover onto the server such that it projects approximately 1 cm

at the back.

Ê Push the rear cover as far as possible in the direction of the arrow.
Ê Fasten the captive screws on the cover (see circles).

/

48 Maintenance Manual RX900 S1

4.7 Mounting the server in the rack

Trained personnel

Inserting the server (if applicable)

/

0

1

Basic procedures

3

3

2

2

3

3

Figure 10: Inserting the server

Ê Pull the middle parts of the rails out of the rack completely until they click into

place (1).

I The middle parts of the rails must click into place so that they can no

longer be moved.

Ê Place the server in module direction as close as possible in front of the rack

and lift it to the mounting position.

VCAUTION!

Due to the heavy weight, a suitable lifter is required to lift the server
to the mounting position. Make sure that the lifter is locked in place
before you start to mount the server.

RX900 S1 Maintenance Manual 49

Basic procedures

Ê Insert the inner parts of the rails that are mounted on the server into the

protruding middle parts until the rails engage (2).

Ê Release the locking mechanism of both rails (3).

– Left side oft the server: Push upwards
– Right side of the server: Push downwards

Ê Lower the lifter platform and slide the server into the rack (4). Remove the

lifter.

V CAUTION

Do not use the front handles to raise the server as they are not designed
to bear the weight of the unit. The front handles are only to be used for
pushing the server into the rack or pulling it out of the rack.

Sliding the Server into the rack

Ê Slide the server into the rack.
Ê Fasten the server to the rack with the four knurled screws on the front panel

and the cage nuts, see (5) in figure 10.

Ê Route the cables as described in the Technical manual for the rack in

question.

50 Maintenance Manual RX900 S1

Basic procedures

4.8 Bringing the server back to operation

Authorized personnel

Authorized specialist personnel can carry out replacement tasks for
integral server components. Ask you local Fujitsu service center for
more detailed information.

V CAUTION!

Procedures indicated as "Authorized personnel only“ must be
done by Fujitsu service personnel or technicians trained by
Fujitsu for doing these tasks. Please note that unauthorized
interference with the system will void the warranty and exempt the
manufacturer from all liability.

V CAUTION!

● Before turning on the server, make sure the covers are closed.

● Follow the safety instructions in chapter "Safety instructions" on

page 31.

I This step is only applicable to replace or expand non-hot plug

components.

Ê Connect all cables on the rear of the server.
Ê Connect all power cords to the power outlets.
Ê Press the On/Off button to start up the server.

4.9 Closing the rack door

Trained personnel

For information on how to close the front and rear doors of the rack see
"PRIMECENTER, Rack System for PRIMERGY, PRIME POWER, BS2000,
STORAGE".

RX900 S1 Maintenance Manual 51

Basic procedures

52 Maintenance Manual RX900 S1

5 Power supply

V CAUTION!

The server supports a mains voltage in the range of 200 - 240 V. You may
only operate the server if its rated voltage range corresponds to the local
mains voltage.

I Phase redundancy is possible in regions, where a single phase provides

200 - 240V; in other regions with lower single phase voltage, two phases
must be coupled and complete phase redundancy thus is not possible.

In the basic configuration, the server is configured with three hot-plug power
supply units. This ensures 2 + 1 power supply redundancy. One additional hot­plug power supply unit can be installed to achieve AC redundancy in a 2+2
configuration. For more information on the redundancy concept see
"PRIMERGY RX900 S1 Server Operating Manual".

V CAUTION!

● Areas around the power supply unit may remain extremely hot after

shutdown. Wait for a while after shutdown before removing the power
supply unit.

● When installing the power supply unit, be sure to confirm that the

connector of the PSU is not damaged or bent.

● Do not insert your hands in the power supply unit slot when removing

the power supply unit. Doing so may cause electric shock.

● If the power supply unit is hard to remove, do not pull out it by force.

● The power supply unit is heavy, so handle it carefully. If you drop it by

mistake, injuries may result.

RX900 S1 Maintenance Manual 53

Power supply

5.1 Installing a hot-plug Power Supply Unit (PSU)

Trained personnel

5.1.1 Required tools

● Starting and completing the task:

– key for the rack doors (if applicable)

● Installing the power supply unit: tool-less

5.1.2 Starting the task

Ê Perform the following procedures:

1. Open the rear door of the rack, see "Opening the rack door" on page 40

5.1.3 Removing a dummy module (if applicable)

I Dummy modules protect free bays against environmental impact.

Remove the dummy module before installing an additional power supply
unit.

Figure 11: Removing a dummy module from a PSU bay

54 Maintenance Manual RX900 S1

Power supply

Ê Press the two plastic clips together as indicated by the arrows and remove

the dummy module.

V CAUTION!

Keep the dummy module for future use. If the power supply unit is
removed and not replaced with a new unit, the dummy module must be
reinstalled due to cooling, to comply with applicable EMC regulations
(regulations on electromagnetic compatibility), and to protect against fire.

5.1.4 Installing a power supply unit

Figure 12: Installing a power supply unit

Ê Slide the power supply unit into the empty bay until it clicks into place.

I Make sure that the power supply unit engages correctly in the

mounting location and is locked in position. This is the only way to
prevent the power supply unit from sliding out of its mountings and
being damaged during transportation.

RX900 S1 Maintenance Manual 55

Power supply

5.1.5 Connecting the power cord

/

0

1

Figure 13: Connecting the power cord and the ferrite core

Ê Thread the cable through the cable strap.
Ê Pull the cable strap tight to secure the power cord.
Ê Connect the newly installed power supply unit to the mains.
Ê Check whether the power supply unit works properly.

The PSU works properly when the indicator (1) in figure 14 lights green. For
more information see „PRIMERGY RX900 S1 Server - Operating manual“.

56 Maintenance Manual RX900 S1

Power supply

/

Figure 14: Indicators on the power supply unit

5.1.6 Completing the task

Ê Perform the following procedures to complete the task:

1. Close the rear door of the rack, see "Closing the rack door" on page 51

5.2 Replacing a hot-plug power supply unit

Trained personnel

V CAUTION!

When replacing a non-defective hot-plug power supply unit in a non­redundant configuration, the server must be switched off first.

5.2.1 Required tools

● Starting and completing the task:

– key for the rack doors (if applicable)

● Replacing the power supply unit: tool-less

RX900 S1 Maintenance Manual 57

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/

5.2.2 Starting the task

Ê Perform the following procedures:

1. Open the rear door of the rack, see "Opening the rack door" on page 40

2. "Locate the faulty server" on page 37

3. Only when replacing a non-defective hot-plug power supply unit in a

non-redundant configuration: "Shutting down the server" on page 41

4. "Locate the faulty component by PRIMERGY diagnostics indicators" on

page 39

5.2.3 Removing the power supply unit

0

Figure 15: Unlocking and removing the power supply unit

Ê Remove the power cord from the cable strap. You can loosen the cable strap

by opening the small locking lever.

Ê Remove the power cord from the installed power supply unit.
Ê Press the green release lever (1) and pull out the power supply unit in the

direction of the arrow (2). Grip the handle while pulling the power supply.

Ê Completely remove the defective power supply unit from the bay.

V CAUTION!

Never leave the bay for the power supply unit empty for more than two
minutes during operation. Otherwise, excessive temperatures could
damage system components.

58 Maintenance Manual RX900 S1

Power supply

5.2.4 Reinstalling the PSU

Ê Insert the new power supply unit into the bay as described in "Installing a

hot-plug Power Supply Unit (PSU)" on page 54.

I Make sure that the power supply unit engages correctly in the

mounting location and is locked in position. This is the only way to
prevent the power supply unit from sliding out of its mountings and
being damaged during transportation.

5.2.5 Completing the task

Ê Perform the following procedures to complete the task:

1. Only when replacing a non-defective hot-plug power supply unit in a

non-redundant configuration: "Bringing the server back to operation" on

page 51

2. Close the rear door of the rack, see "Closing the rack door" on page 51

5.3 Removing a redundant hot-plug power

supply unit

Trained personnel

5.3.1 Required tools

● Starting and completing the task:

– key for the rack doors (if applicable)

● Removing the redundant power supply unit: tool-less

5.3.2 Starting the task

Ê Perform the following procedures:

1. Open the rear door of the rack, see "Opening the rack door" on page 40

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/

5.3.3 Removing the power supply unit

0

Figure 16: Unlocking and removing the power supply unit

Ê Remove the power cord from the cable strap. You can loosen the cable strap

by opening the small locking lever.

Ê Remove the power cord from the installed power supply unit.
Ê Press the green release lever (1) and pull out the power supply unit in the

direction of the arrow (2). Grip the handle while pulling the power supply.

Ê Completely remove the defective power supply unit from the bay.

V CAUTION!

Never leave the bay for the power supply unit empty for more than two
minutes during operation. Otherwise, excessive temperatures could
damage system components.

60 Maintenance Manual RX900 S1

Power supply

5.3.4 Installing a dummy module

I Dummy modules protect free bays against environmental impact.

Figure 17: Installing a dummy module in a PSU bay

Ê Press the two plastic clips together as indicated by the arrows and install the

dummy module.

5.3.5 Completing the task

Ê Perform the following procedures to complete the task:

1. Close the rear door of the rack, see "Closing the rack door" on page 51

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Power supply

5.4 Replacing the power distribution board

Authorized personnel

Authorized specialist personnel can carry out replacement tasks for
integral server components. Ask you local Fujitsu service center for
more detailed information.

V CAUTION!

Procedures indicated as "Authorized personnel only“ must be
done by Fujitsu service personnel or technicians trained by
Fujitsu for doing these tasks. Please note that unauthorized
interference with the system will void the warranty and exempt the
manufacturer from all liability.

5.4.1 Required tools

● Starting and completing the task:

– key for the rack doors (if applicable)
– Phillips Ph2 screw driver

● Replacing the power distribution board:

– Phillips Ph2 screw driver

5.4.2 Starting the task

Ê Perform the following procedures:

1. "Opening the rack door" on page 40

2. "Locate the faulty server" on page 37

3. "Shutting down the server" on page 41

4. "Sliding the server out of the rack" on page 42

5. "Opening the server" on page 44

6. Remove all PSUs, see "Removing the power supply unit" on page 58

62 Maintenance Manual RX900 S1

Power supply

7. Remove all CPUMEMRs, see "Removing the CPUMEMR" on page 190

I Before removing the CPUMEMRs, take a note on the installation

slot number for each CPUMEMR. Make sure that you reinstall the
CPUMEMR in the slot it was located before the replacement.

8. Remove all expansion cards and dummy modules in PCIe slots #8 to
#17, see "Expansion cards and BBU" on page 105

I Before removing the expansion cards, take a note on the

installation slot number for each card. Make sure that you reinstall
the card in the slot it was located before the replacement.

9. Remove the PCI Riser, see "Expansion cards and BBU" on page 105

10.Remove the BBU holder, see "Expansion cards and BBU" on page 105

5.4.3 Sliding the local service display outward

0

/

Figure 18: Sliding the local service display outward

Ê Unlock the local service display (1).
Ê Slide the local service display outward a few centimeters so that you have

free access (2).

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Power supply

5.4.4 Disconnecting the cables

01 2

/ /

Figure 19: Disconnecting the cables from the baseboard

Ê Disconnect the following cables from the baseboard:

– SAS backplane cable (1)
– Signalling cable (2) and power cable (3) to the optical drive
– Front video connector cable (4)
– Front USB cable (5)

3

4 5 6 7

– Control panel cable (6)
– Chassis ID cable (7)
– Power cable for the SAS backplane (8)

For the cable plan see "Cabling" on page 367.

64 Maintenance Manual RX900 S1

5.4.5 Removing the fan cage

/

0

/

Figure 20: Removing the fan cage

Power supply

Ê Loosen the captive screws (1).
Ê Lift the fan cage out of the chassis (2).

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Power supply

5.4.6 Removing the CPUMEMR guide

/

0

/

Figure 21: Removing the CPUMEMR guide

Ê Loosen the captive screws of the CPUMEMR guide (1).
Ê Lift the CPUMEMR guide out of the chassis (2).

66 Maintenance Manual RX900 S1

5.4.7 Removing the air guide

Figure 22: Removing the air guide

Power supply

0

//

Ê Loosen the captive screws (1).
Ê Lift the air guide out of the chassis (2).

RX900 S1 Maintenance Manual 67

Power supply

5.4.8 Removing the baseboard

1

0

Figure 23: Removing the baseboard

Ê Loosen the captive screws (1).
Ê Slide the baseboard approximately 1 cm in the direction of the arrow (2).

/

/

V CAUTION!

Make sure that you have removed all power supply units before
removing the baseboard. Otherwise, the power supply units or the
power distribution board might be damaged.

Ê Carefully lift the baseboard out of the chassis by using the handle (3).

68 Maintenance Manual RX900 S1

5.4.9 Removing the power distribution board

/

/

2

Figure 24: Removing the power distribution board

Ê Open the cable clamps (1).
Ê Disconnect the power cables from the baseboard (2).
Ê Loosen the captive screws (3).
Ê Remove the power distribution board from the baseboard.

00

Power supply

11

RX900 S1 Maintenance Manual 69

Power supply

2

1

2

/

/

Figure 25: Disconnecting the power cables

Ê Disconnect the following cables from the power distribution board:

– Power cable of the optical drive (1, 2)
– Power cable for the SAS backplane (3)
– Power distribution cables (4)

0

70 Maintenance Manual RX900 S1

5.4.10 Installing the power distribution board

0

/

1

Power supply

/

1

Figure 26: Connecting the power cables

Ê Connect the following cables to the power distribution board:

– Power distribution cables (1)
– Power cable for the SAS backplane (2)
– Power cable of the optical drive (3, 4)

2

RX900 S1 Maintenance Manual 71

Power supply

2

2

0

/

Figure 27: Installing the power distribution board

Ê Insert the power distribution board in the baseboard (1).
Ê Connect the power cables to the baseboard (2).
Ê Fasten the captive screws (3).
Ê Close the cable clamps (4).

5.4.11 Inserting the baseboard

/

0

0

11

1

1

Figure 28: Inserting the baseboard

72 Maintenance Manual RX900 S1

Power supply

Ê Carefully lower the baseboard in the chassis by using the handle (1).
Ê Slide the baseboard in the direction of the arrow (2) until it clicks into place.
Ê Fasten the captive screws (3).

V CAUTION!

Ensure not to damage the EMI springs to comply with applicable EMC
regulations and satisfy cooling requirements and fire protection
measures.

5.4.12 Installing the air guide

/

0 0

Figure 29: Installing the air guide

Ê Place the air guide in the chassis (1).
Ê Fasten the captive screws (2).

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Power supply

5.4.13 Inserting the CPUMEMR guide

0

/

0

Figure 30: Inserting the CPUMEMR guide

Ê Insert the CPUMEMR guide in the installation slot (1).
Ê Fasten the captive screws of the CPUMEMR guide (2).

74 Maintenance Manual RX900 S1

5.4.14 Inserting the fan cage

0

/

0

Figure 31: Inserting the fan cage

Power supply

Ê Insert the fan cage in the mounting bay (1).
Ê Fasten the captive screws (2).

RX900 S1 Maintenance Manual 75

Power supply

5.4.15 Connecting the cables to the baseboard

01 2

/ /

Figure 32: Connecting the cables to the baseboard

Ê Connect the following cables to the baseboard:

– SAS backplane cable (1)
– Signalling cable (2) and power cable (3) to the optical drive
– Front video connector cable (4)
– Front USB cable (5)

3

4 5 6 7

– Control panel cable (6)
– Chassis ID cable (7)
– Power cable to the SAS backplane (8)

For the cable plan see "Cabling" on page 367.

76 Maintenance Manual RX900 S1

5.4.16 Sliding the local service display inward

Figure 33: Sliding the local service display inward

Ê Slide the local service display inward until it clicks into place.

Power supply

5.4.17 Completing the task

Ê Perform the following procedures to complete the task:

1. Install the BBU holder, see "Expansion cards and BBU" on page 105

2. Install the PCI Riser, see "Expansion cards and BBU" on page 105

3. Install all expansion cards and dummy modules in PCIe slots #8 to #17,
see "Expansion cards and BBU" on page 105

I Make sure that you reinstall each card in the slots it was located

before the replacement.

4. Install all CPUMEMRs, see "Removing the CPUMEMR" on page 190

I Make sure that you reinstall each CPUMEMR in the slot it was

located before the replacement.

5. Install all PSUs, see "Installing a power supply unit" on page 55

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Power supply

6. "Closing the server" on page 47

7. "Mounting the server in the rack" on page 49

8. "Bringing the server back to operation" on page 51

9. "Closing the rack door" on page 51

Ê Verify the settings on the baseboard, see the "Baseboard D3081,

CPUMEMR D3131, PCIR D3082 for PRIMERGY RX900 S1 Technical
Manual" for a detailed description.

78 Maintenance Manual RX900 S1

6 Hard disk and solid state drives

The hard disk drives which can be ordered for the PRIMERGY RX900 S1 are
supplied already mounted in an installation frame so that defective hard disk
drives can be replaced and new hard disk drives can be added during operation.
The hard disk drive/solid state drive and the installation frame together make up
the HDD/SSD module.

This section provides information on how to install or remove HDD/SSD
modules and how to replace the SAS backplane. For information on SAS RAID
controllers controlling the HDD/SSD modules see "Expansion cards and BBU"

on page 105.

V CAUTION!

● The hard disk drive must not be removed from the installation frame

by anyone except a service technician.

● The HDD/SSD modules (drives) must all be marked clearly so that

they can be put back in their original places after an upgrade. If this
is not done, existing data can be lost.

● The hot-plug function is only possible in conjunction with a

corresponding RAID configuration.
Further information about the RAID configuration or RAID level can

be found in the RAID controller documentation.

● Do not touch the circuitry on boards or soldered parts. Hold the

metallic areas or the edges of the circuit boards.

● Before removing the unit, wait for about 30 seconds until the disk

stops spinning completely.

● When the hard disk unit is starting up, you may hear a resonant noise

for a while, but this does not mean a failure.

● Depending on the OS, you can configure the write cache settings for

the hard disk drives. If a power failure should occur while the write
cache is enabled, cached data may be lost.

● When disposing of, transferring, or returning a hard disk unit, wipe out

the data on the drive for your own security.

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Hard disk and solid state drives

● Rough handling of hard disk units can damage the stored data. To

cope with any unexpected problems, always back up important data.
When backing up data to another hard disk drive, you should make
backups on a file or partition basis.

● Be careful not to hit the hard disk unit or bring it into contact with

metallic objects.

● Use the device on a shock and vibration free surface.

● Do not use the unit in extremely hot or cold locations, or locations with

extreme temperature changes.

● Never attempt to disassemble the hard disk unit.

6.1 Installing the HDD/SSD module

Trained personnel

6.1.1 Required tools

● Starting and completing the task:

– key for the rack doors (if applicable)

● Installing the HDD/SSD module: tool-less

6.1.2 Starting the task

Ê Perform the following procedures:

1. "Opening the rack door" on page 40

80 Maintenance Manual RX900 S1

Hard disk and solid state drives

6.1.3 Removing the dummy module

Dummy modules protect free bays against environmental impact. Remove the
dummy module before installing an additional HDD/SSD module.

1

1

2

Figure 34: Removing/installing the 2.5-inch dummy module

Ê Press both tabs on the dummy module together until the locking mechanism

disengages (1).

Ê Pull the dummy module out of the bay (2).

V CAUTION!

Store the dummy module in a safe place. If you have removed an
HDD/SSD module and do not install a new one in its place, put the
dummy module back in its place for cooling, to comply with EMC
regulations (regulations regarding electromagnetic compatibility), and for
protection against fire. Ensure that the dummy module engages correctly
in the bay.

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Hard disk and solid state drives

6.1.4 Unlocking the HDD/SSD module

1

2

Figure 35: Unlocking the 2.5-inch HDD/SSD module

Ê Release the locking mechanism as follows:

1. Press the two green tabs of the locking lever together (1).

2. Push the handle of the HDD/SSD module fully in the direction of the
arrow (2). The HDD/SSD module is now unlocked.

82 Maintenance Manual RX900 S1

Hard disk and solid state drives

6.1.5 Inserting the HDD/SSD module

/

0

Figure 36: Installing the 2.5-inch HDD/SSD module

Ê Carefully push the HDD/SSD module into the empty bay (1) until it stops.
Ê Push the handle completely (2) in the direction of the arrow until the locking

mechanism engages.

6.1.6 Completing the task

Ê Perform the following procedures to complete the task:

1. "Closing the rack door" on page 51

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Hard disk and solid state drives

6.2 Replacing the HDD/SSD module

Trained personnel

V CAUTION!

● Only remove an HDD/SSD module during operation if the drive is not

currently being accessed. Observe the indicators for the
corresponding HDD/SSD modules, see "PRIMERGY RX900 S1
Server - Operating manual".

● Under no circumstances should you remove an HDD/SSD module

while the system is in operation if you are not sure that the drive is
operated by a RAID controller and belongs to a disk array that is
operating in RAID level 1, 1E, 10, 5, 50, 6 or 60.

An HDD/SSD module can only be replaced during operation in
conjunction with a corresponding RAID configuration.

● All HDD/SSD modules (drives) must be uniquely identified so that

they can be reinstalled in their original mounting locations later. If this
is not done, existing data can be lost.

6.2.1 Required tools

● Starting and completing the task:

– key for the rack doors (if applicable)

● Replacing the HDD/SSD module: tool-less

84 Maintenance Manual RX900 S1

Hard disk and solid state drives

6.2.2 Starting the task

Ê Perform the following procedures:

1. "Opening the rack door" on page 40

2. "Locate the faulty server" on page 37

3. "Locate the faulty component by PRIMERGY diagnostics indicators" on

page 39

Only applicable for removing non-defective HDD/SSD modules:

Ê Set the drive to "Offline" via the software (RAID controller configuration

software), before removing an HDD/SSD module that is not defective.

6.2.3 Unlocking the HDD/SSD module

1

2

Figure 37: Unlocking the 2.5-inch HDD/SSD module

Ê Release the locking mechanism as follows:

1. Press the two green tabs of the locking lever together (1).

2. Push the handle of the HDD/SSD module fully in the direction of the
arrow (2). The HDD/SSD module is now unlocked.

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Hard disk and solid state drives

6.2.4 Removing the HDD/SSD module

Ê Pull the HDD/SSD module out a few centimeters.
Ê Wait for at least 60 seconds.

I This period is necessary for the RAID controller to recognize that an

HDD/SSD module has been removed and for the hard disk drive to
come to a stop.

Ê Pull the HDD/SSD module out completely.

6.2.5 Completing the task

Perform one of the following procedures to complete the task:

1. "Installing the dummy module" on page 88

2. "Installing the HDD/SSD module" on page 80

6.3 Removing the HDD/SSD module

Trained personnel

6.3.1 Required tools

● Starting and completing the task:

– key for the rack doors (if applicable)

● Removing the HDD/SSD module: tool-less

6.3.2 Starting the task

Ê Perform the following procedures:

1. "Opening the rack door" on page 40

86 Maintenance Manual RX900 S1

Hard disk and solid state drives

6.3.3 Unlocking the HDD/SSD module

1

2

Figure 38: Unlocking the 2.5-inch HDD/SSD module

Ê Release the locking mechanism as follows:

1. Press the two green tabs of the locking lever together (1).

2. Push the handle of the HDD/SSD module fully in the direction of the
arrow (2). The HDD/SSD module is now unlocked.

6.3.4 Removing the HDD/SSD module

Ê Pull the HDD/SSD module out a few centimeters.
Ê Wait for at least 60 seconds.

I This period is necessary for the RAID controller to recognize that an

HDD/SSD module has been removed and for the hard disk drive to
come to a stop.

Ê Pull the HDD/SSD module out completely.

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Hard disk and solid state drives

6.3.5 Installing the dummy module

To install a dummy module, follow the procedure for "Removing the dummy

module" on page 81 in reverse order.

6.3.6 Completing the task

Ê Perform the following procedures to complete the task:

1. "Closing the rack door" on page 51

88 Maintenance Manual RX900 S1

Hard disk and solid state drives

6.4 Replacing the SAS backplane

Authorized personnel

Authorized specialist personnel can carry out replacement tasks for
integral server components. Ask you local Fujitsu service center for
more detailed information.

V CAUTION!

Procedures indicated as "Authorized personnel only“ must be
done by Fujitsu service personnel or technicians trained by
Fujitsu for doing these tasks. Please note that unauthorized
interference with the system will void the warranty and exempt the
manufacturer from all liability.

6.4.1 Required tools

● Starting and completing the task:

– key for the rack doors (if applicable)
– Phillips Ph2 screw driver

● Replacing the SAS backplane:

– Phillips Ph2 screw driver

6.4.2 Starting the task

Ê Perform the following procedures:

1. "Opening the rack door" on page 40

2. "Locate the faulty server" on page 37

3. "Shutting down the server" on page 41

4. "Sliding the server out of the rack" on page 42

5. "Opening the server" on page 44

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Hard disk and solid state drives

6. Remove all CPUMEMRs, see "Removing the CPUMEMR" on page 190

I Before removing the CPUMEMRs, take a note on the installation

slot number for each CPUMEMR. Make sure that you reinstall the
CPUMEMR in the slot it was located before the SAS backplane
replacement.

7. Unlock and remove all HDD/SSD modules, see "Unlocking the HDD/SSD

module" on page 82 and "Removing the HDD/SSD module" on page 86.

I Before removing the HDD/SSD modules, take a note on the bay

number for each module. Make sure that you reinstall the module
in the bay it was located before the SAS backplane replacement.

6.4.3 Sliding the local service display outward

0

/

Figure 39: Sliding the local service display outward

Ê Unlock the local service display (1).
Ê Slide the local service display outward a few centimeters so that you have

free access (2).

90 Maintenance Manual RX900 S1

6.4.4 Disconnecting the cables

Hard disk and solid state drives

01 2

/ /

Figure 40: Disconnecting the cables from the baseboard

Ê Disconnect the following cables from the baseboard:

– SAS backplane cable (1)
– Signalling cable (2) and power cable (3) to the optical drive
– Front video connector cable (4)
– Front USB cable (5)

3

4 5 6 7

– Control panel cable (6)
– Chassis ID cable (7)
– Power cable for the SAS backplane (8)

For the cable plan see "Cabling" on page 367.

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Hard disk and solid state drives

6.4.5 Sliding the optical drive outward

C

A

Figure 41: Sliding the optical drive outward

Ê Use the handle (A) to unlock the optical drive.
Ê Slide the optical drive outward a few centimeters so that you have free

access to the SAS backplane (see circles).

92 Maintenance Manual RX900 S1

6.4.6 Removing the air guide

Figure 42: Removing the air guide

Hard disk and solid state drives

/

0

/

Ê Loosen the captive screws (1).
Ê Lift the air guide out of the chassis (2).

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Hard disk and solid state drives

6.4.7 Removing the SAS backplane

Figure 43: Removing the SAS backplane

Ê Loosen the captive screw (see circle) on the SAS backplane.
Ê Remove the SAS backplane by pulling it straight upward. Do not tilt it.

6.4.8 Installing the SAS backplane

Figure 44: Installing the SAS backplane

Ê Insert the SAS backplane into the bay until it clicks into place. Do not tilt it.

I Make sure that the SAS backplane is installed correctly. Otherwise

the HDD/SSD modules can be damaged when you install them.

Ê Fasten the captive screw (see circle) on the SAS backplane.

94 Maintenance Manual RX900 S1

6.4.9 Installing the air guide

Figure 45: Installing the air guide

Hard disk and solid state drives

0

/

0

Ê Place the air guide in the chassis (1).
Ê Fasten the captive screws (2).

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Hard disk and solid state drives

6.4.10 Sliding the optical drive inward

Figure 46: Sliding the optical drive inward

Ê Slide the optical drive into the bay until it clicks into place.

96 Maintenance Manual RX900 S1

Hard disk and solid state drives

6.4.11 Connecting the cables to the baseboard

01 2

/ /

Figure 47: Connecting the cables to the baseboard

Ê Connect the following cables to the baseboard:

– SAS backplane cable (1)
– Signalling cable (2) and power cable (3) to the optical drive
– Front video connector cable (4)
– Front USB cable (5)

3

4 5 6 7

– Control panel cable (6)
– Chassis ID cable (7)
– Power cable to the SAS backplane (8)

For the cable plan see "Cabling" on page 367.

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Hard disk and solid state drives

6.4.12 Sliding the local service display inward

Figure 48: Sliding the local service display inward

Ê Slide the local service display inward until it clicks into place.

98 Maintenance Manual RX900 S1

Hard disk and solid state drives

6.4.13 Completing the task

Ê Perform the following procedures to complete the task:

1. Insert all HDD/SSD modules, see "Unlocking the HDD/SSD module" on

page 82 and "Inserting the HDD/SSD module" on page 83.

I Make sure that you reinstall the module in the bay it was located

before the SAS backplane replacement.

2. Insert all CPUMEMRs, see "Inserting the CPUMEMR in the slot" on

page 186

I Make sure that you reinstall the CPUMEMR in the slot it was

located before the SAS backplane replacement.

3. "Closing the server" on page 47

4. "Mounting the server in the rack" on page 49

5. "Bringing the server back to operation" on page 51

6. "Closing the rack door" on page 51

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Hard disk and solid state drives

100 Maintenance Manual RX900 S1