Operating Manual - English
FUJITSU Server PRIMERGY RX4770 M1
Operating Manual
Edition August 2014
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Copyright and Trademarks
Copyright © 2014 Fujitsu Technology Solutions GmbH.
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.
– The contents of this manual may be revised without prior notice.
– Fujitsu assumes no liability for damages to third party copyrights or other rights arising from
the use of any information in this manual.
– No part of this manual may be reproduced in any form without the prior written permission
of Fujitsu.
Microsoft, Windows, Windows Server, and Hyper V are trademarks or registered trademarks of
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in the USA and other countries.
Before reading this manual
For your safety
This manual contains important information for safely and correctly using this
product.
Carefully read the manual before using this product. Pay particular attention to
the accompanying manual "Safety Notes and Regulations" and ensure these
safety notes are understood before using the product. Keep this manual and the
manual "Safety Notes and Regulations" in a safe place for easy reference while
using this product.
Radio interference
This product is a "Class A" ITE (Information Technology Equipment). In a
domestic environment this product may cause radio interference, in which case
the user may be required to take appropriate measures. VCCI-A
Aluminum electrolytic capacitors
The aluminum electrolytic capacitors used in the product's printed circuit board
assemblies and in the mouse and keyboard are limited-life components. Use of
these components beyond their operating life may result in electrolyte leakage
or depletion, potentially causing emission of foul odor or smoke.
As a guideline, in a normal office environment (25°C) operating life is not
expected to be reached within the maintenance support period (5 years).
However, operating life may be reached more quickly if, for example, the
product is used in a hot environment. The customer shall bear the cost of
replacing replaceable components which have exceeded their operating life.
Note that these are only guidelines, and do not constitute a guarantee of
trouble-free operation during the maintenance support period.
High safety use
This product has been designed and manufactured to be used in commercial
and/or industrial areas as a server.
When used as visual display workplace, it must not be placed in the direct field
of view to avoid incommoding reflections (applies only to TX server systems).
The device has not been designed or manufactured for uses which demand an
extremely high level of safety and carry a direct and serious risk of life or body
if such safety cannot be assured.
RX4770 M1 Operating Manual
These uses include control of nuclear reactions in nuclear power plants,
automatic airplane flight control, air traffic control, traffic control in mass
transport systems, medical devices for life support, and missile guidance
control in weapons systems (hereafter, "high safety use"). Customers should
not use this product for high safety use unless measures are in place for
ensuring the level of safety demanded of such use. Please consult the sales
staff of Fujitsu if intending to use this product for high safety use.
Measures against momentary voltage drop
This product may be affected by a momentary voltage drop in the power supply
caused by lightning. To prevent a momentary voltage drop, use of an AC
uninterruptible power supply is recommended.
(This notice follows the guidelines of Voltage Dip Immunity of Personal
Computer issued by JEITA, the Jap an Electronics and Information Technology
Industries Association.)
Technology controlled by the Foreign Exchange and Foreign Trade
Control Law of Japan
Documents produced by Fujitsu may contain technology controlled by the
Foreign Exchange and Foreign Trade Control Law of Japan. Do cuments which
contain such technology should not be exported from Japan or transferred to
non-residents of Japan without first obtaining authorization in accordance with
the above law.
Harmonic Current Standards
This product conforms to harmonic current standard JIS C 61000-3-2.
Only for the Japanese market: About SATA hard disk drives
The SA T A version of this server supports hard disk drives with SA TA / BC-SATA
storage interfaces. Please note that the usage and operation conditions differ
depending on the type of hard disk drive used.
Please refer to the following internet address for further information on the
usage and operation conditions of each available type of hard disk drive:
http://primeserver.fujitsu.com/primergy/harddisk/
Operating Manual RX4770 M1
Only for the Japanese market:
I Although described in this manual, some sections do not apply to the
Japanese market. These options and routines include:
– CSS (Customer Self Service)
– Replacing the lithium battery
RX4770 M1 Operating Manual
Operating Manual RX4770 M1
Contents
1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.1 Concept and target groups for this manual . . . . . . . . . 11
1.2 Documentation overview . . . . . . . . . . . . . . . . . . . 12
1.3 Notational conventions . . . . . . . . . . . . . . . . . . . . 13
2 Functional overview . . . . . . . . . . . . . . . . . . . . . . 15
2.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.2 Server specification . . . . . . . . . . . . . . . . . . . . . . 23
3 Installation steps, overview . . . . . . . . . . . . . . . . . . 29
4 Important information . . . . . . . . . . . . . . . . . . . . . 31
4.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 31
4.2 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . 37
4.3 FCC Class A Compliance Statement . . . . . . . . . . . . . 37
4.4 Transporting the server . . . . . . . . . . . . . . . . . . . . 39
4.5 Notes on installation in the system unit . . . . . . . . . . . 39
4.6 Environmental protection . . . . . . . . . . . . . . . . . . . 40
5 Hardware installation . . . . . . . . . . . . . . . . . . . . . . 43
5.1 Unpacking the server . . . . . . . . . . . . . . . . . . . . . 44
5.2 Rack installation/removal of server . . . . . . . . . . . . . . 45
5.2.1 Rack system requirements . . . . . . . . . . . . . . . . . . . 45
5.2.2 Mounting the server into the rack . . . . . . . . . . . . . . . . 48
5.3 Connecting devices to the server . . . . . . . . . . . . . . . 49
5.4 Connecting the server to the mains . . . . . . . . . . . . . . 51
RX4770 M1 Operating Manual
Contents
5.4.1 Installation requirements . . . . . . . . . . . . . . . . . . . . . 51
5.4.2 Connecting the power cord . . . . . . . . . . . . . . . . . . . . 58
5.5 Notes on connecting/disconnecting cables . . . . . . . . . . 59
6 Starting up and operation . . . . . . . . . . . . . . . . . . . . 61
6.1 Control elements and indicators . . . . . . . . . . . . . . . . 61
6.1.1 Front of server . . . . . . . . . . . . . . . . . . . . . . . . . . 61
6.1.1.1 Control elements . . . . . . . . . . . . . . . . . . . . . . . 63
6.1.1.2 Indicators on the control panel . . . . . . . . . . . . . . . . 64
6.1.1.3 Indicators on the accessible drives/components . . . . . . . 66
6.1.1.4 Indicators on the hot-plug HDD/SSD modules . . . . . . . . 67
6.1.2 Rear of server . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
6.1.2.1 Global Error indicator, CSS indicator, ID indicator and button 68
6.1.2.2 Indicators on the connector panel (LAN indicators) . . . . . . 70
6.1.2.3 Indicators on the hot-plug power supply units . . . . . . . . . 71
6.2 Switching the server on and off . . . . . . . . . . . . . . . . 72
6.3 Configuring the server . . . . . . . . . . . . . . . . . . . . . 75
6.3.1 Configuring the SAS/SATA RAID controller card . . . . . . . . . 75
6.3.2 Configuring the server and installing the operating system with
the ServerView Installation Manager . . . . . . . . . . . . . . . 76
6.3.3 Configuring the server and installing the operating system
without the ServerView Installation Manager . . . . . . . . . . . 77
6.4 Cleaning the server . . . . . . . . . . . . . . . . . . . . . . . 78
7 Property and data protection . . . . . . . . . . . . . . . . . . 79
7.1 Mechanical access protection . . . . . . . . . . . . . . . . . 79
7.2 BIOS Setup security functions . . . . . . . . . . . . . . . . . 79
8 Troubleshooting and tips . . . . . . . . . . . . . . . . . . . . 81
8.1 Power-on indicator remains unlit . . . . . . . . . . . . . . . . 81
8.2 Server switches itself off . . . . . . . . . . . . . . . . . . . . 81
8.3 Screen remains blank . . . . . . . . . . . . . . . . . . . . . . 82
8.4 Flickering stripes on monitor screen . . . . . . . . . . . . . 83
Operating Manual RX4770 M1
Contents
8.5 No screen display or display drifts . . . . . . . . . . . . . . 83
8.6 Incorrect date and time . . . . . . . . . . . . . . . . . . . . 84
8.7 Drives reported as "dead" when starting system . . . . . . 84
8.8 Added drive reported as defective . . . . . . . . . . . . . . 84
8.9 Error message on screen . . . . . . . . . . . . . . . . . . . 85
RX4770 M1 Operating Manual
Contents
Operating Manual RX4770 M1
1Preface
The scalable PRIMERGY RX4770 M1 server is an Intel-based rack server for
critical company scenarios, e.g. as database management system for medium
or large-sized databases or as a consolidation basis to run an immensely large
number of different applications using virtualization technologies.
Thanks to its highly developed hardware and software components, the server
offers a high level of data security and availability. These include hot-plug
HDD/SSD modules, hot-plug system fans, and also hot-plug power supply
units, the Server Management ServerView Suite, Prefailure Detection and
Analysis (PDA) and Automatic Server Reconfiguration and Restart (ASR&R).
Security functions in the BIOS Setup and on the system board protect the data
on the server against manipulation. Additional security is provided by the
lockable rack door.
The server occupies 4 height units (HU) in the rack.
1.1 Concept and target groups for this manual
This operating manual describes how to install, set up and operate your server.
This operating manual is intended for those responsible for installing the
hardware and ensuring that the system runs smoothly. It contains all the
information you need to put your PRIMERGY RX4770 M1 into operation.
To understand the various expansion options, you will need to be familiar with
the fields of hardware and data transmission and you will require a basic
knowledge of the underlying operating system.
RX4770 M1 Operating Manual 11
Preface
1.2 Documentation overview
More information on your PRIMERGY RX4770 M1 can be found in the following
documents:
– "Quick Start Hardware - FUJITSU Server PRIMERGY RX4770M1"
– "ServerView Quick Start Guide"
– "Safety Notes and Regulations" manual
" 安全上のご注意 " for the Japanese market
– "Warranty" manual
" 保証書 " for the Japanese market
– "ServerView Suite Local Service Concept - LSC" manual
– "Returning used devices" manual and "Service Desk" leaflet
" サポート＆サービス " for the Japanese market
– "FUJITSU Server PRIMERGY RX4770 M1 Upgrade and Maintenance
Manual"
– "D3342 BIOS Setup Utility for FUJITSU Server PRIMERGY RX4770 M1
Reference Manual"
I All documentation on PRIMERGY hardware and ServerView software is
available online from the Fujitsu manuals server at:
– For the global market http://manuals.ts.fujitsu.com
– For the Japanese market:
http://jp.fujitsu.com/platform/server/primergy/manual
The complete PRIMERGY documentation set can also be downloaded
as a DVD ISO image at:
– For the global market: ftp://ftp.ts.fujitsu.com/images/serverview/manuals
– For the Japnese market: http://jp.fujitsu.com/primergy/downloads
Further sources of information:
– ServerView Suite Glossary
– Manual for the monitor
– Documentation for the boards and drives
– Operating system documentation
– Information files in your operating system
12 Operating Manual RX4770 M1
Preface
1.3 Notational conventions
The following notational conventions are used in this manual:
Text in italics indicates commands or menu items.
"Quotation marks" indicate names of chapters and terms that are being
emphasized.
Ê describes activities that must be performed in the order
shown.
V CAUTION! pay particular attention to texts marked with this symbol.
Failure to observe this warning may endanger your life,
destroy the system or lead to the loss of data.
I indicates additional information, notes and tips.
RX4770 M1 Operating Manual 13
Preface
14 Operating Manual RX4770 M1
2 Functional overview
This section provides information on the features and technical data of the
PRIMERGY RX4770 M1 server. For information on key characteristics and
layout of the system board, see the "FUJITSU Server PRIMERGY RX4770 M1
Server Upgrade and Maintenance Manual".
2.1 Features
Customer Self Service (CSS)
The PRIMERGY Customer Self Service (CSS) concept enables you to identify
and replace the affected component yourself in the case of certain error
scenarios.
In the CSS concept, you can replace the following components yourself in the
event of an error:
– Hot-plug HDD/SSD modules
– Hot-plug power supply units
– Memory modules
– Hot-plug system fans
– Expansion cards
For information on replacing these components, see the "FUJITSU Server
PRIMERGY RX4770 M1 Server Upgrade and Maintenance Manual".
CSS indicators on the control panel and on the back of the PRIMERGY server
provide you with information if a CSS event arises.
In addition, CSS errors are displayed in the ServerView Operations Manager,
the server management software from Fujitsu.
In the event of errors, the ServerView Operations Manager refers you directly
to the affected component and its order information in the Illustrated Spares
catalog of the server in question. (This feature is not available for the Japanese
market.)
I Further information on the CSS concept is provided in the "PRIMERGY
ServerView Suite Local Service Concept - LSC" manual on the Fujitsu
manuals server.
RX4770 M1 Operating Manual 15
Functional overview
For the latest information on optional products provided for the
RX4770 M1 see the configurator of the server:
http://ts.fujitsu.com/products/standard_servers/index.html
(for the EMEA market)
http://jp.fujitsu.com/platform/server/primergy/system/
(for the Japanese market)
System board
The features of the system board are described in the "FUJITSU Server
PRIMERGY RX4770 M1 Upgrade and Maintenance Manual", the setup
possibilities are described in the "D3342 BIOS Setup Utility for FUJITSU Server
PRIMERGY RX4770 M1 Reference Manual".
Hard disk drives
The server can be equipped with up to 8 HDD/SSD modules and 4x PCIe SSD.
Each HDD/SSD module can accommodate an HDD/SSD drive with a 2.5-inch
format. The modules are connected to the SAS/SATA backplane wirelessly.
This allows HDD/SSD modules to be plugged in or pulled out easily.
The hard disk system is designed for SAS/SA T A with one channel for each hard
disk drive.
If the server has the corresponding RAID configuration, the HDD/SSD modules
can also be replaced during operation.
SAS/SATA controller card (optionally with RAID controller)
The SAS/SATA controller card for operating up to eight SAS/SATA hard disk
drives can be alternately without or with RAID functionality. In case of RAID
functionality the levels 0, 1, 1E, 5, 6, 10, 50 and 60 are supported.
Flash Backup Units
Up to two Flash Backup Units (FBUs) back up the memory contents of their
corresponding RAID controllers in the event of power failure (option).
Accessible drives / components
A number of mounting locations are available:
– An installation slot for a ServerView Local Service Display (standard)
– An installation slot for a slimline DVD/BD drive (option)
16 Operating Manual RX4770 M1
Functional overview
The accessible drives/components described in these locations cannot be
replaced during operation.
Power supply
The server has up to four hot-plug power supply units, either in a 1200 watt
version of type "Liteon PS-2112-5L" for mains voltages 100 - 240 V or a 1600
watt version of type "Chicony R12-1K6P2C" for mains voltages 200 - 240 V.
This guarantees a redundant power supply. A mix of the two PSU versions is
not permitted.
If one power supply unit is defective, the other(s) then guarantee(s) unimpaired
operation. The faulty power supply unit can be replaced during operation.
Cooling
Each processor has a heat sink. Further cooling for the installed processors is
provided by hot-plug fans (optionally in a redundant configuration).
T emperature sensors variably adjust the fans. If a temperature sensor fails or is
removed, the fans affected run at maximum speed so as to provide the greatest
possible protection for the hardware.
If a fan fails, unimpaired further operation is ensured. A defective fan module
can be replaced during operation.
High level of availability and data security
When memory data is accessed, 1-bit errors in the main memory are identified
and automatically corrected with the ECC (Error Correcting Code) method.
The memory modules used support SDDC technology (Chipkill™), which
further increases the effectiveness of memory error monitoring and correction.
Support is likewise provided for hot-spare memory technology, in which a
memory module is used like a replacement module. If a memory module fails,
the module with the defective memory is automatically deactivated and the
replacement module is activated (provided it has been configured for
appropriately in the BIOS). The deactivated memory module is no longer used
and the faulty memory module can be replaced at the next opportunity. In order
to be able to use the hot-spare memory function, all occupied DIMM slots must
have an identical memory configuration.
Memory modules can be protected against failure through mirroring (memory
mirroring, requires two or four memory modules).
RX4770 M1 Operating Manual 17
Functional overview
ASR&R (Automatic Server Reconfiguration and Restart) restarts the system in
the event of an error and automatically "hides" the defective system
components.
The PDA (Prefailure Detection and Analyzing) technology from Fujitsu analyzes
and monitors all components that are critical for system reliability.
The SAS/SATA controller card supports the RAID levels 0, 1, 1E, 5, 6, 10, 50
and 60 thus increasing system availability and reliability.
Additional reliability is provided by the hot-plug HDD/SSD modules, fans and
power supply units.
18 Operating Manual RX4770 M1
Functional overview
iRMC S4 with integrated management LAN connector
The iRMC S4 (integrated Remote Management Controller) is a Baseboard
Management Controller (BMC) with integrated management LAN connector
and expanded functionality that was previously only available with additional
plug-in cards. In this way , the iRMC S4 enables complete control of PRIMERGY
servers, regardless of system status, and thus particularly the control of
PRIMERGY servers that are in the "out-of-band" system status.
Major functions supported by the iRMC S4 include the following:
● Browser access via iRMC S4´s own Web server
● Secure communication (SSH, SSL)
● Power Management for the managed server (depending on its system
status)
● Power Consumption Management
● Connecting virtual drives as remote storage
● Text-based and graphic console bypass (Advanced Video Redirection)
● Remote Storage
● Command Line Interface (CLI)
● Simple, interactive or script-based iRMC S4configuration
● Customer Self Service (CSS)
● iRMC S4´s own user management
● Multi-computer, global iRMC S4 user administration using an LDAP
Directory Service
● Automatic network configuration via DNS / DHCP
● Power supply of the iRMC S4 via the system standby supply
● Full-coverage alarm management
● System Event Log (SEL) reading and processing
● IPMI support
● CIM / WS-MAN support
● Internal Event Log for user login / logout auditing
RX4770 M1 Operating Manual 19
Functional overview
More information about the iRMC S4 can be found in the "iRMC S4 - integrated
Remote Management Controller" user guide (on the Fujitsu manuals server
under x86 Servers - Software - ServerView Suite - Out-Of-Band Management).
Server management
Server management is implemented using the ServerView Operations Manager
supplied and the PDA (Prefailure Detection and Analysis) technology from
Fujitsu. PDA reports the threat of a system error or overload at an early st age,
allowing preventive measures to be taken.
The ServerView Operations Manager enables the management of all
PRIMERGY servers in the network via a central console. The ServerView
Operations Manager supports the following functions:
● Round-the-clock monitoring, regardless of server status
● High-performance, graphical console bypass (AVR) protected by
HTTPS/SSL (128 bit)
● Remote storage via USB
● Remote power on
● Temperature monitoring of the CPU and the surrounding area
● Detailed status and error reports for processors and main memory
● W atchdog timer for Automatic Server Reconfiguration and Restart (ASR&R)
in the event that memory modules or processors fail
● Power monitoring
● End-of-life monitoring of fans with prompt notification before failure
● Watchdog timer for monitoring the operating system with ASR&R
Further information on the ServerView Operations Manager is provided in the
associated documentation.
20 Operating Manual RX4770 M1
Functional overview
ServerView Installation Manager
You can configure the PRIMERGY server quickly and precisely with the
ServerView Installation Manager software provided. User-guided menus are
available for installing the server operating system (for further details see
section "Configuring the server" on page 75).
Service and support
PRIMERGY servers are easy to maintain and modular , thus enabling quick and
simple maintenance.
The handles and locks (touch points) used to exchange components are
colored green to ensure simple and immediate recognition.
In order to prevent the components from being damaged by incorrect handling
when they are being installed and removed, the areas of all components that
can be touched without damaging them are also marked green.
PRIMERGY diagnostic LEDs fitted on the system board indicate which
component (memory module, processor, fan or expansion card) is not
functioning properly.
The Flash EPROM program supplied with the Fujitsu utilities supports a fast
BIOS update.
With the iRMC (integrated Remote Management Controller) on the system
board, the PRIMERGY RX4770 M1 server can also be maintained and serviced
remotely. This enables remote diagnosis for system analysis, remote
configuration and remote restart should the operating system or hardware fail.
RX4770 M1 Operating Manual 21
Functional overview
ServerView Remote Management
ServerView Remote Management is the remote management solution from
Fujitsu for PRIMERGY servers. ServerView Remote Management and the
relevant hardware components integrated on the system board allow remote
monitoring and maintenance as well as fast restoration of operation in the event
of errors.
Remote monitoring and maintenance avoids time-consuming and costly on-site
repairs and reduces service costs. This leads to a reduction in the total cost of
ownership and an excellent return on investment for the remote management
solution.
The administrator can access all system information and information from the
sensors such as fan speeds or voltages via the iRMC S4's Web interface (see
section "iRMC S4 with integrated management LAN connector" on page 19).
You can also start the text-based or graphic console bypass (Advanced Video
Redirection, AVR) and connect virtual drives as remote storage.
I More information about the iRMC S4 can be found in the "iRMC S4 -
integrated Remote Management Controller" user guide (on the Fujitsu
manuals server under x86 Servers - Software - ServerView Suite - Out-Of-
Band Management).
22 Operating Manual RX4770 M1
Functional overview
2.2 Server specification
System Board
System board type D3342
Chipset Intel 7500 Chipset
Processor
Processor quantity and
type
Processor notes A minimum of 2 processors (1+3) must be
Memory Modules Configuration
Memory slots 96 (distributed on 8 memory boards with 12slots
Memory slot type DIMM (DDR3) 1066/1333/1600 RDIMM, LR-DIMM
Memory capacity
(from - to)
Memory protection Advanced ECC, SDDC, Memory mirroring support,
Memory notes Memory modules are installed on memory boards
Memory module notes Memory modules will be delivered in sets of
2-4x E7-48xx/88xx v2 series
configured, no mix of different processor types
each)
Min. 32 GB - Max. 6144 GB
Hot-spare memory support
(12 DIMM slots per memory board). Two memory
boards are preinstalled in base unit, further memory
boards as option.
2 DIMMs per order code.
Intel C104 Scalable Memory Buffer supports max.
1600 MHz memory clock speed.
RX4770 M1 Operating Manual 23
Functional overview
Interfaces
USB connectors 7 x USB 2.0 (3x front, 2x rear, 2x internal)
Graphics (15-pin) 2 x VGA (1x front, 1x rear)
Serial (9-pin) 1 x serial RS-232-C
LAN / Ethernet (RJ-45) 2 x 10 Gbit/s Ethernet (RJ45)
2 x 10 Gbit/s Ethernet (SFP+) optional
Service LAN (RJ45) 1 x dedicated service LAN port for iRMC S4
(10/100/1000 Mbit/s) Service LAN traffic can be
switched to shared onboard Gbit LAN port
Onboard or integrated controllers
RAID Controller 8 port RAID 0/1 or RAID 5/6 controller as option
Remote Management
Controller
Trusted Platform
Module (TPM)
Slots
Integrated Remote Management Controller
(iRMC S4, 32 MB attached memory incl. graphics
controller), IPMI 2.0 compatible
Infineon / separate module; TCG V1.2 compliant
(option)
PCI-Express Gen3 x8 8 x half length/full height
PCI-Express Gen3 x16 2 x (3/4 length/full height)
PCI-Express Gen3 x8
(for modular RAID)
24 Operating Manual RX4770 M1
1 x half length/full height
Functional overview
Drive bays
HDD/SSD bay
8 x 2.5" SAS/SATA HDD/SSD and 4x PCIe SSD
configuration
Accessible drive bays 1 x 5.25" SATA Slim drive
Notes accessible drives all possible options described in relevant system
configurator
General system information
Number of fans 8
Fan configuration hot-plug
Operating Panel
Operating buttons On/off switch
NMI button
Reset button
ID button
Status LEDs Global error indicator (orange)
ID Indicator (blue)
HDD/SSD activity indicator (green)
Power-on indicator (green)
Power-off indicator (green)
At system rear side:
Global error indicator (orange)
CSS indicator (orange)
ID Indicator (blue)
Service display
ServerView Local Service Display (LSD)
(optional):
RX4770 M1 Operating Manual 25
Functional overview
Dimensions / Weight
Rack (W x D x H) 482.6 mm (Bezel) / 444.8 mm (Body) x 765.0 mm x
176.0 mm
Mounting Depth Rack 728 mm
Height Unit Rack 4 U
19" rackmount Yes
Mounting cable depth
100 mm (1000 mm rack recommended)
rack
Weight minimum 32 kg; maximum 46 kg (actual weight may
vary depending on configuration)
Rack integration kit rack integration kit as option
Ventilation clearance
At least 200 mm on the front and rear.
Ambient conditions
Environment class 3K2
Environment class 2K2
Temperature:
Operation (3K2) 10°C ... 35°C
Transport (2K2) -25°C ... 60°C
Humidity 10% ... 85% (non condensing)
Condensation during operation must be avoided!
Noise level (depending on the configuration)
The acoustic noise values are depending on the system configuration.
Sound power level L
Sound pressure level at bystander position L
(ISO 9296) (at < 23 °C)
26 Operating Manual RX4770 M1
EN 60721 / IEC 721 Part 3-3
EN 60721 / IEC 721 Part 3-2
(ISO 9296) < 6.5 B (standby)
WAd
pAm
< 6.6 B (operation)
< 50 db(A) (standby)
< 50 db(A) (operation)
Functional overview
Electrical data (hot-plug power supply unit)
Electrical ratings
Frequency 50 Hz- 60 Hz
Current (basic configuration) 3.7 A (200 V)
Max. current 24 A / 16 A (100 V / 200 V)
Active power min. (typical configuration 1800 W
Active power max. (typical configuration) 1800 W
Apparent power (typical configuration) 1830 VA
Active power max. (max. configuration) 2100 W
Heat emmission 750 W = 2559 Btu/h
Main power fuse 16 A (200 - 240 V) or
Protection class I
* 100 – 240 V / 24 – 16 A or
200 – 240 V / 20 A
1800 W = 6142 Btu/h
2100 W = 7560 Btu/h
20A (100 - 120 V)
*Depending on PSU model inserted. Please, refer to your system`s rating plate.
Connection to the mains
The server is connected to the mains with 2 cords as a minimum or up to 4 cords
as a maximum for redundant operation. Each cord connection requires an
appropriate fuse in building installation (see above). Earthed socket outlets
have to be used (protection class I device).
RX4770 M1 Operating Manual 27
Functional overview
Compliance with regulations and standards
Product safety and ergonomics
International IEC 60950-1 2ed; am1
Europe
Safety EN 60950-1 2ed.; am1
EN 62479
EN 62311
Ergonomics ISO 9241-3
EN 2941-3
EK1-ITB2000:2013
USA / Canada CSA-C22.2 No. 60950-1-07 2ed.
UL 60950-1 2ed.
Taiwan CNS 14336
China GB 4943
Electromagnetic compatibility
International CISPR 22
Europe EN 55022 Class A
EN 55024
EN 61000-3-2
EN 61000-3-3
ETSI 300386
USA / Canada 47CFR part 15 Class A / ICES-003
Taiwan CNS 13438 Class A
China GB 9245 / GB 17625
Japan VCCI Class A / JEITA
Korea KN 22 / KN 24
CE marking to EU
directives
Low Voltage Directive 2006/95/EC
Electromagnetic compatibility 2004/108/EC
Restriction of hazardous substances 2011/65/EU
28 Operating Manual RX4770 M1
3 Installation steps, overview
This chapter contains an overview of the steps necessary to install your Server.
The cross-references take you to the sections containing more detailed
information on the relevant installation step:
Ê First read the chapter "Important information" on page 31, particularly the
section "Safety instructions" on page 31.
Ê Unpack the server, check the contents of the package for visible transport
damage and check whether the items delivered correspond to the details on
the delivery note (see section "Unpacking the server" on page 44).
Ê Transport the server to the place where you want to set it up.
Ê Make sure that you have all necessary manuals (see "Documentation
overview" on page 12); print out the PDF files if required.
Ê Install the server in your system unit (see section "Hardware installation" on
page 43).
Ê Familiarize yourself with the controls and indicators on the front of the server
(see "Starting up and operation" on page 61).
Ê Install the operating system and applications on the server.
When doing so, you have the following options:
– Clone the server from a r emote image server using the ServerView Deployment
Manager. Cloning the ServerView Deployment Manager from a remote image
server.
This procedure is recommended if the following conditions are met:
– ServerView Deployment Manager software is available.
– You have a suitable clone image.
– A Deployment Server and LAN connection are available.
– Remote installation with ServerView Installation Manager
This installation method is recommended if you have a LAN connection
and a DHCP server (Deployment Server) available, but the cloning
requirements are not met.
RX4770 M1 Operating Manual 29
Installation steps, overview
– Local installation with or without ServerView Installation Manager
Local installation is the least convenient method. It is only recommended
if the requirements for remote installation and cloning are not met.
If you want to install an operating system that is not supported by
ServerV iew Installation Manager, you can of course insta ll it directly without
ServerView Installation Manager.
I For more information about installing the server remotely or locally,
please refer to the "ServerView Installation Manager" user guide. You
can find a description of how to clone server in the ServerView
Deployment Manager user guide (on the Fujitsu manuals server
under Industry Standard Servers - Software - ServerView Suite - Server
Installation and Deployment).
30 Operating Manual RX4770 M1
4 Important information
This chapter provides safety instructions which you must observe when
handling your server.
4.1 Safety instructions
I The following safety instructions are also provided in the manual "Safety
Notes and Regulations" or " 安全上のご注意 ".
This device meets the relevant safety regulations for IT equipment. If you have
any questions about whether you can install the server in the intended
environment, please contact your sales outlet or our customer service team.
V CAUTION!
● The actions described in this manual shall be performed by technical
specialists. A technical specialist is a person who is trained to install
the server including hardware and software.
● Repairs to the device that do not relate to CSS failures shall be
performed by service personnel. Please note that unauthorized
interference with the system will void the warranty and exempt the
manufacturer from all liability.
● Any failure to observe the guidelines in this manual, and any improper
repairs could expose the user to risks (electric shock, energy
hazards, fire hazards) or damage the equipment.
● Before installing/removing internal options to/from the server , turn off
the server, all peripheral devices, and any other connected devices.
Also unplug all power cords from the power outlet. Failure to do so
can cause electric shock.
RX4770 M1 Operating Manual 31
Important information
Before starting up
V CAUTION!
● During installation and before operating the device, observe the
instructions on environmental conditions for your device (see
"Ambient conditions" on page 26).
● If the server has been moved from a cold environment, condensation
may form both inside and on the outside of the machine.
Wait until the server has acclimatized to room temperature and is
absolutely dry before starting it up. Material damage may be caused
to the server if this requirement is not met.
● Only transport the server in the original packaging or in packaging
that protects it from impacts and jolts.
Installation and operation
V CAUTION!
● The device may only be operated in a maximum ambient temperature
of 35°C.
● If the device is integrated in an installation that receives power from
an industrial (public) power supply network with the IEC309
connector, the (public) power supply protection must comply with the
requirements for non-industrial (public) power supply networks for the
type A connector.
● The On/Off button or the main power switch (if there is one) does not
disconnect the device from the mains voltage. To completely
disconnect it, you must remove all the power plugs from the power
outlets.
● Data cables must be adequately shielded to avoid interference.
● Do not connect or disconnect any data transmission cables during a
thunderstorm (lightning hazard).
● Make sure that no objects (e.g. bracelets or paper clips) fall into or
liquids spill into the device (risk of electric shock or short circuit).
32 Operating Manual RX4770 M1
Important information
V CAUTION!
● In emergencies (e.g. damaged casing, control elements or power
cable, penetration of liquids or foreign bodies), switch off the device
immediately, unplug it from the grounded power outlets, and contact
your customer service center.
● Proper operation of the device (in accordance with IEC 60950-
1/EN 60950-1) is only ensured if the casing is fully assembled and the
rear covers for the installation bays are in place (electric shock,
cooling, fire protection, interference suppression).
● Install only system extensions that satisfy the requirements and rules
governing safety, electromagnetic compatibility, and
telecommunications terminal equipment. If you install other
extensions, you may damage the system or violate these safety
regulations. You can find out which system extensions are suitable
from the customer service center or your sales outlet.
● The components marked with a warning label (e.g. lightning symbol)
may only be opened, removed or exchanged by authorized, qualified
personnel. Exception: CSS components can be replaced.
● If you cause a defect on the device by installing or exchanging system
extensions, the warranty will be invalidated.
● Only set the resolutions and refresh rates specified in the operating
manual for your monitor. Otherwise, you may damage the monitor. If
you are in any doubt, contact your sales outlet or customer service
center.
RX4770 M1 Operating Manual 33
Important information
Batteries
● Incorrect replacement of batteries may lead to a risk of explosion. The
batteries may only be replaced with identical batteries or with a type
recommended by the manufacturer.
● Do not throw batteries into the trash can.
● Batteries must be disposed of in accordance with local regulations
concerning special waste.
● Make sure that you insert the battery the right way round.
● The battery used in this device may present a fire or chemical burn hazard
if mistreated. Do not disassemble, heat about 100 °C (212F), or incinerate
the battery.
● All batteries containing pollutants are marked with a symbol (a crossed-out
garbage can). In addition, the marking is provided with the chemical symbol
of the heavy metal decisive for the classification as a pollutant:
Cd Cadmium
Hg Mercury
Pb Lead
Working with CDs/DVDs/BDs and optical drives
When working with devices with optical drives, these instructions must be
followed.
V CAUTION!
● Only use CDs/DVDs/BDs that are in perfect condition, in order to
prevent data loss, equipment damage and injury.
● Check each CD/DVD/BD for damage, cracks, breakages etc. before
inserting it in the drive.
Note that any additional labels applied may change the mechanical
properties of a CD/DVD/BD and cause imbalance.
Damaged and imbalanced CDs/DVDs/BDs can break at high drive
speeds (data loss).
Under certain circumstances, sharp CD/DVD/BD fragments can
pierce the cover of the optical drive (equipment damage) and can fly
out of the device (danger of injury, particularly to uncovered body
parts such as the face or neck).
34 Operating Manual RX4770 M1
Important information
● High humidity and airborne dust levels are to be avoided. Electric
shocks and/or server failures may be caused by liquids such as
water, or metallic items, such as paper clips, entering a drive.
● Shocks and vibrations are also to be avoided.
● Do not insert any objects other than the specified CDs/DVDs/BDs.
● Do not pull on, press hard, or otherwise handle the CD/DVD/BD tray
roughly.
● Do not disassemble the optical drive.
● Before use, clean the optical disk tray using a soft, dry cloth.
● As a precaution, remove disks from the optical drive when the drive
is not to be used for a long time. Keep the optical disk tray closed to
prevent foreign matter, such as dust, from entering the optical drive.
● Hold CDs/DVDs/BDs by their edges to avoid contact with the disk
surface.
● Do not contaminate the CD/DVD/BD surface with fingerprints, oil,
dust, etc. If dirty , clean with a soft, dry cloth, wiping from the center to
the edge. Do not use benzene, thinners, water, record sprays,
antistatic agents, or silicone-impregnated cloth.
● Be careful not to damage the CD/DVD/BD surface.
● Keep the CDs/DVDs/BDs away from heat sources.
● Do not bend or place heavy objects on CDs/DVDs/BDs.
● Do not write with ballpoint pen or pencil on the label (printed) side.
● Do not attach stickers or similar to the label side. Doing so may cause
rotational eccentricity and abnormal vibrations.
● When a CD/DVD/BD is moved from a cold place to a warm place,
moisture condensation on the CD/DVD/BD surface can cause data
read errors. In this case, wipe the CD/DVD/BD with a soft, dry cloth
then let it air dry . Do not dry the CD/DVD/BD using devices such as a
hair dryer.
● To avoid dust, damage, and deformation, keep the CD/DVD/BD in its
case whenever it is not in use.
RX4770 M1 Operating Manual 35
Important information
● Do not store CDs/DVDs/BDs at high temperatures. Areas exposed to
prolonged direct sunlight or near heating appliances are to be
avoided.
I You can prevent damage from the optical drive and the CDs/DVDs/BDs,
as well as premature wear of the disks, by observing the following
suggestions:
– Only insert disks in the drive when needed and remove them after
use.
– Store the disks in suitable sleeves.
– Protect the disks from exposure to heat and direct sunlight.
Laser information
The optical drive complies with IEC 60825-1 laser class 1.
V CAUTION!
The optical drive contains a light-emitting diode (LED), which under
certain circumstances produces a laser beam stronger than laser
class 1. Looking directly at this beam is dangerous.
Never remove parts of the optical drive casing!
Modules with Electrostatic-Sensitive Devices
Modules with electrostatic-sensitive devices are identified by the following
sticker:
Figure 1: ESD label
When you handle components fitted with ESDs, you must always observe the
following points:
● Switch off the system and remove the power plugs from the power outlets
before installing or removing components with ESDs.
36 Operating Manual RX4770 M1
Important information
● You must always discharge static build-up (e.g. by touching a grounded
object) before working with such components.
● Any devices or tools that are used must be free of electrostatic charge.
● Wear a suitable grounding cable that connects you to the external chassis
of the system unit.
● Always hold components with ESDs at the edges or at the points marked
green (touch points).
● Do not touch any connectors or conduction paths on an ESD.
● Place all the components on a pad which is free of electrostatic charge.
I For a detailed description of how to handle ESD components, see the
relevant European or international standards (EN 61340-5-1,
ANSI/ESD S20.20).
Other important information:
● During cleaning, observe the instructions in section "Cleaning the server" on
page 78.
● Keep this operating manual and the other documentation (such as the
Upgrade and Maintenance Manual, documentation DVD) close to the
device. All documentation must be included if the equipment is passed on to
a third party.
4.2 CE conformity
The system complies with the requirements of the EC directives
2004/108/EC regarding "Electromagnetic Compatibility" and
2006/95/EC "Low Voltage Directive" and the directive of the
European Parliament and Council 201 1/65/EU. This is indicated
by the CE marking (CE = Communauté Européenne).
4.3 FCC Class A Compliance Statement
If there is an FCC statement on the device, it applies to the products covered in
this manual, unless otherwise specified herein. The statement for other
products will appear in the accompanying documentation.
RX4770 M1 Operating Manual 37
Important information
NOTE:
This equipment has been tested and found to comply with the limits for a
"Class A" digital device, pursuant to Part 15 of the FCC rules and meets all
requirements of the Canadian Interference-Causing Equipment Standard
ICES-003 for digital apparatus. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in strict accordance with the instructions, may cause harmful
interference to radio communications. However, there is no warranty that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between equipment and the receiver.
● Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
● Consult the dealer or an experienc ed radio/TV technician for help.
Fujitsu is not responsible for any radio or television interference caused by
unauthorized modifications of this equipment or the substitution or attachment
of connecting cables and equipment other than those specified by Fujitsu. The
correction of interferences caused by such unauthorized modification,
substitution or attachment will be the responsibility of the user.
The use of shielded I/O cables is required when connecting this equipment to
any and all optional peripheral or host devices. Failure to do so may violate FCC
and ICES rules.
WARNING:
This is a class A product. In a domestic environment this product may cause
radio interference in which case the user may be required to take adequate
measures.
38 Operating Manual RX4770 M1
Important information
4.4 Transporting the server
V CAUTION!
Only transport the server in its original packaging or in packaging that
protects it from impacts and jolts. Do not unpack the server until it is at its
installation location.
If you need to lift or transport the server, ask other people to help you.
4.5 Notes on installation in the system unit
V CAUTION!
Beware of the energy hazard at the midplane contacts of the system unit.
A short circuit on these contacts may damage the system.
RX4770 M1 Operating Manual 39
Important information
4.6 Environmental protection
Environmentally-friendly product design and development
This product has been designed in accordance with the Fujitsu standard for
"environmentally friendly product design and development". This means that
key factors such as durability, selection and labeling of materials, emissions,
packaging, ease of dismantling and recycling have been taken into account.
This saves resources and thus reduces the harm done to the environment.
Further information can be found at:
– http://ts.fujitsu.com/products/standard_servers/index.html (for the EMEA market)
– http://jp.fujitsu.com/platform/server/primergy/concept/ (for the Japanese
market)
Energy-saving information
Devices that do not need to be constantly switched on should be switched off
until they are needed as well as during long breaks and after completion of work.
Packaging information
This packaging information doesn’t apply to the Japanese market.
Do not throw away the packaging. You may need it later for transporting the
system. If possible, the equipment should only be transported in its original
packaging.
Information on handling consumables
Please dispose of printer consumables and batteries in accordance with the
applicable national regulations.
In accordance with EU directives, batteries must not be disposed of with
unsorted domestic waste. They can be returned free of charge to the
manufacturer, dealer or an authorized agent for recycling or disposal.
All batteries containing pollutants are marked with a symbol (a crossed-out
garbage can). They are also marked with the chemical symbol for the heavy
metal that causes them to be categorized as containing pollutants:
Cd Cadmium
Hg Mercury
Pb Lead
40 Operating Manual RX4770 M1
Important information
Labels on plastic casing parts
Please avoid sticking your own labels on plastic parts wherever possible, since
this makes it difficult to recycle them.
Returns, recycling and disposal
Please handle returns, recycling and disposal in accordance with local
regulations.
The device must not be disposed of with domestic waste. This
device is labeled in compliance with European directive
2002/96/EC on waste electrical and electronic equipment (WEEE).
This directive sets the framework for returning and recycling used
equipment and is valid across the EU. When returning your used
device, please use the return and collection systems available to
you. Further information can be found at
http://ts.fujitsu.com/recycling.
Details regarding the return and recycling of devices and consumables within
Europe can also be found in the "Returning used devices" manual, via your local
Fujitsu branch or from our recycling center in Paderborn:
Fujitsu Technology Solutions
Recycling Center
D-33106 Paderborn
Tel. +49 5251 525 1410
Fax +49 5251 525 32 1410
RX4770 M1 Operating Manual 41
42 Operating Manual RX4770 M1
Important information
5 Hardware installation
V CAUTION!
● Follow the safety instructions in the chapter "Important information"
on page 31.
● Do not expose the server to extreme environmental conditions (see
"Ambient conditions" on page 26). Protect the server from dust,
humidity and heat.
● Make sure that the server is acclimatized for the time indicated in this
table before putting it into operation.
Temperature difference (°C) Minimum acclimatization time
(hours)
53
10 5
15 7
20 8
25 9
30 10
Table 1: Acclimatization time
In the table "Acclimatization time", the temperature difference refers
to the difference between the operating environment temperature and
the temperature to which the server was exposed previously (outside,
transport or storage temperature).
RX4770 M1 Operating Manual 43
Hardware installation
5.1 Unpacking the server
V CAUTION!
Follow the safety instructions in "Important information" on page 31.
The server must always be lifted or carried by at least two people.
(For the Japanese market, please refer to " 安全上のご注意 ".)
Do not unpack the server until it is at its installation location.
Ê Transport the server to the place where you want to set it up.
Ê Unpack all individual parts.
Keep the original packaging in case you want to transport the server again
(applies only to EMEA market).
Ê Check the delivery for any damage during transport.
Ê Check whether the items delivered match the details on the delivery note.
The product name and serial number of the product can be found on the ID card
(see section "ID card" on page 62).
Ê Notify your supplier immediately should you discover that the items
delivered do not correspond to the delivery note.
44 Operating Manual RX4770 M1
Hardware installation
5.2 Rack installation/removal of server
V CAUTION!
● Please observe the safety information and notes on rack mounting in
chapter "Important information" on page 31.
● At least two people are needed to install / remove the server in the
rack. (For the Japanese market, please refer to " 安全上のご注意 ".)
● The rack may tip over if more than one unit is removed at the same
time.
● The server may not occupy the top height units of the rack
(38HU/42HU PRIMECENTER Rack, DataCenter Rack, 19-inch
standard rack (for the Japanese market)), as otherwise boards
cannot be replaced.
5.2.1 Rack system requirements
The rack systems from Fujitsu PRIMECENTER Rack, DataCenter Rack and
19-inch standard rack (for the Japanese market) support the installation of
PRIMERGY servers. Installation in most current rack systems from other
manufacturers (3rd party racks) is also supported.
To accommodate the ventilation concept and ensure proper ventilation, any
unused areas in the rack must be sealed using dummy covers.
The power is supplied via the multiple socket outlets fitted in the rack.
Fujitsu rack systems
The main features of PRIMECENTER Rack, DataCenter Rack and 19-inch
standard rack (for the Japanese market) are as follows:
– support systems that can be mounted without tools
– support systems having a linear alignment feature to ensure that they can
be adjusted to different rack depths
PRIMECENTER Rack and DataCenter Rack provide an enhanced cable
management in the lateral rack area.
RX4770 M1 Operating Manual 45
Hardware installation
I For PRIMECENTER Racks and DataCenter Racks:
The mounting of the rails in the different racks is described in the next
sections. Installation of the cable management is described in detail in
the Technical Manual for the respective rack.
I For 19-inch standard rack (for the Japanese market):
For information on mounting of the rails in the 19-inch standard rack (for
the Japanese market) please refer to the "Rack system structure guide"
(refer to http://primeserver.fujitsu.com/primergy/peripheral/rack/).
3rd party racks
Certain general conditions must be met:
– Installation dimensions (see the dimensions shown in figure 2 on page 47):
1 Front of rack
2 Rear of rack
A Rack depth (comparison PRIMECENTER Rack 940/1000/1100 mm)
B Rack width (comparison PRIMECENTER rack 700 mm)
C Clearance for 19" installation level
C1 Front 19" installation level
C2 Rear 19" installation level
D Cable routing area (cable area depth) and ventilation
E Space for front panel and ventilation
F Space for right and left support systems
P PRIMERGY rack installation depth
a1 Front left support upright
a2 Front right support upright
b1 Rear left support upright
b2 Rear right support upright
46 Operating Manual RX4770 M1
Hardware installation
735 - 770 mm
100 mm
+/- 1,6mm
Figure 2: Mechanical requirements
RX4770 M1 Operating Manual 47
Hardware installation
– Y ou must ensure that the safety mechanisms on the server , e.g. stoppers or
retaining systems, are functioning correctly.
– The shape of the rack support uprights must ensure that the support
systems can be bolted to the front.
The support systems have a linear alignment feature to ensure that they can
be adjusted to different rack depths.
– No cable management support (delivered with the mounting kit).
– Climatic conditions: An unobstructed air intake in the rack front and air
discharge in the rear cover of the rack are essential for ventilation of the
installed server.
In general, the ventilation concept ensures that the necessary cooling is
achieved by the horizontal self-ventilation of the installed devices (air flow
from the front to the rear).
– Power supply: For installation in third party racks, you must ensure that the
appropriate socket strips are present.
5.2.2 Mounting the server into the rack
I For information on mounting the server in the rack please refer to the
mounting instructions provided with the Rack Mounting Kit. Further
information you can find in the manual of your rack system.
48 Operating Manual RX4770 M1
Hardware installation
5.3 Connecting devices to the server
햲햳
The connectors for external devices are on the front and rear of the server . The
additional connectors available on your server depend on the expansion cards
installed (e.g. optional SAS connector).
I Some of the devices that can be connected may require special
software, e.g. drivers (see the documentation for the connected device).
Figure 3: Connectors on the front
On the front of the server are a video connector (1) and three USB
connectors (2).
I The two video connectors on the front and rear (see figure 4 on page 50)
can only be used alternatively; the connector not used is automatically
deactivated.
RX4770 M1 Operating Manual 49
Hardware installation
The standard connectors on the rear are marked with symbols, and one is color-
햲
햳
햵
햶
햴
coded:
Figure 4: Connectors on the rear
1 Serial connector COM1 5 Management LAN connector
2 Fibre glass connector (optional) 6 2x USB connector
3 Fibre glass connector (optional,
Shared LAN 2)
4 Video connector (blue) 8 System LAN connector
7 System LAN connector (Shared
LAN 1)
Ê Connect the data cables to the server and peripherals.
I Connect keyboard and mouse via USB. There are no separate PS/2
connectors for them.
Connecting the monitor
Ê Plug the data cable for the monitor into the video connector on the server.
Alternatively , the video connector at the front or the rear of the server can be
used.
Ê Connect the power cord of the monitor to a grounded mains outlet of the in-
house mains and/or into the mains socket strip of the rack.
50 Operating Manual RX4770 M1
Hardware installation
5.4 Connecting the server to the mains
V CAUTION!
The server is automatically set to a mains voltage in the range 100 240 V or 200 – 240 V (depending on PSU model used). You may only
operate the server if its rated voltage range corresponds to the local
mains voltage.
5.4.1 Installation requirements
The power subsystem consists of:
– Power supply modules (PSU)
– A power distribution board (PDB)
The power supply subsystem can support up to 4 PSUs which all connect to the
PDB. The total system is rated 100 - 240 V, 24 - 16 A, 50 - 60 Hz or 200 – 240 V ,
20 A (depending on PSU model used, refer to your system’s rating plate).The
minimum system configuration requires installation of at least two PSUs. The
PSU is considered hot-swappable. The system can be configured to support
*True AC redundancy or non-AC redundancy.
I *True AC redundancy is recommended for systems used for critical
business applications. This will result in the system to continue operation
during a power failure as the redundant part of the subsystem is plugged
into a separate AC source (e.g. uninterruptable power supply (UPS)).
I Refer to tables below for maximum DC loading for both AC redundant
and AC non redundant configurations.
RX4770 M1 Operating Manual 51
Hardware installation
Installation requirements for AC redundant configurations
The AC redundant configuration is with two PSU plugged into a main AC source
and two other PSUs plugged into a separate AC source (e.g. UPS).
PSU Configuration Max. DC Loading DC Redundancy
1+1 (2 PSUs) 1200W (100-127V): 1023W
Yes
1200W (200-240V): 1200W
1600W (200-240V): 1600W
2+2 (4 PSUs) 1200W (100-127V): 1956W
Yes
1200W (200-240V): 2310W
1600W (200-240V): 3040W
Table 2: Maximum DC Loading Requirements
Installation requirements for AC non redundant configurations
For systems not requiring AC redundancy , the power supply subsystem can be
installed with up to 4 PSUs. The PSUs can be connected to a single or multiple
AC sources.
PSU Configuration Max. DC Loading DC Redundancy
1+1 (2 PSUs) 1200W (100-127V): 1023W
Yes
2+1 (3 PSUs) 1200W (100-127V): 1956W
3+1 (4 PSUs) 1200W (100-127V): 2919W
Table 3: Maximum DC Loading Requirements
52 Operating Manual RX4770 M1
1200W (200-240V): 1200W
1600W (200-240V): 1600W
Yes
1200W (200-240V): 2310W
1600W (200-240V): 3040W
Yes
1200W (200-240V): 3450W
1600W (200-240V): 4480W
Hardware installation
Three power supply modules are capable of handling the maximum power
requirements for a fully configured PRIMERGY RX4770 M1 server system,
which include the following:
● Four processors
● 6144 GB of memory
● Eleven PCIe add-in cards (including the SAS/SATA RAID controller card)
● Eight hard disk drives and four SSDs (solid state disks)
● One optical drive
The hot swap feature allows the user to replace a failed power supply module
without affecting the system functionality.
RX4770 M1 Operating Manual 53
Hardware installation
System power supply configuration and system load limits for 1200W PSU
The system configuration and load is limited by the number of AC mains power
sources available as indicated in the following table.
Number
of power
supply
modules
installed
AC redundant systems
(requires 2 AC sources)
Max. DC loading
to support AC
Installation
requirements
redundancy
AC non-redundant systems
(connected to 1 AC source)
Max.
DC
Installation
requirements
loading
for AC
nonredund
ant
system
s
100127V
2 1023W 1200W 2 PSUs
200240V
connected to
mains (1+1)
100127V
200240V
1023W 1200W 2 PSUs
connected to
mains (1+1)
3 N/A N/A N/A 1956W 2310W 3 PSUs
connected to
mains (2+1)
4 1956W 2310 2 PSUs
connected to
mains
2919W 3450W 4 PSUs
connected to
mains (3+1)
2 PSUs
connected to
an isolated
AC source
e.g. UPS
(2+2)
Table 4: System power supply configuration and system load limits for 1200W PCU
54 Operating Manual RX4770 M1
Hardware installation
System power supply configuration and system load limits for 1600W PSU
The system configuration and load is limited by the number of AC mains power
sources available as indicated in the following table.
Number
of power
supply
modules
installed
2 1600W 2 PSUs
3 N/A N/A 3040W 3 PSUs
4 3040W 2 PSUs
Table 5: System power supply configuration and system load limits for 1600W PCU
AC redundant systems
(requires 2 AC sources)
Max. DC
loading to
support AC
redundancy
Installation
requirements
connected to
mains (1+1)
connected to
mains
2 PSUs
connected to
an isolated
AC source
e.g. UPS
(2+2)
AC non-redundant systems
(connected to 1 AC source)
Max. DC loading
for AC nonredundant
systems
1600W 2 PSUs
4480W 4 PSUs
Installation
requirements
connected to
mains (1+1)
connected to
mains (2+1)
connected to
mains (3+1)
Installation in PRIMECENTER/Datacenter rack
Please follow the installation requirements for connection to the mains
described in the rack manuals.
rd
Installation in 3
IEC309 or outside of racks
party racks without main connection according to
I 1. These additional installation requirements ONLY apply when 4 PSUs
are connected to a high line voltages (220V or higher).
RX4770 M1 Operating Manual 55
Hardware installation
2. These requirements DO NOT apply when PSUs are connected to low
line voltages (100-127V and 200V) OR if at least one PSU is
connected into a separate AC source (e.g. UPS).
V CAUTION!
These additional installation requirements are REQUIRED to avoid risk
of high leakage current which may result in electric shock.
1. Systems REQUIRE being installed in a location having equipotential
bonding (such as a telecommunication center, a dedicated computer room
or a *RESTRICTED ACCESS LOCATION.
* Definition of RESTRICTED ACCESS LOCATION is a location for
equipment where both of the following apply:
– Access can only be gained by SERVICE PERSONS or by USERS who
have been instructed about the reasons for the restrictions applied to the
location and about any precautions that shall be taken; and
– Access is through the use of a TOOL or lock and key, or other means of
security, and is controlled by the authority responsible for the location.
2. The building installation shall provide means for connection to protective
earth as follows: Connection to protective earth can be provided by the
socket-outlet that provides power to the PSU. A service person requires
checking the socket-outlet to make sure it has a protective earth. If the
socket-outlet does not have a protective earth, then the service person
requires arranging:
– Installation of a protective earth conductor from the system to the
building installation. The grounding bolt is located on the chassis rear left
side wall designated by the symbol.
56 Operating Manual RX4770 M1
Hardware installation
Figure 5: Installing a protective earth conductor
photo shows installation of a protective earth conductor
1
2
3
Ê Loosen the first nut and remove it (1).
Ê Plug the protective earth conductor onto the bolt (2).
Ê Replace the nut and tighten it (3).
RX4770 M1 Operating Manual 57
Hardware installation
5.4.2 Connecting the power cord
Ê Connect the power cord to the server power supply unit.
Ê Secure the power cords in the cable clamps so the insulated connectors
cannot be disconnected from the server accidentally.
Figure 6: Cable clamps to secure the power cords
Ê Thread the cable through the cable clamp as shown in figure 6 on page 58.
Ê Pull the cable clamp tight to secure the power cord.
Now the insulated connector cannot be disconnected from the server
accidentally.
I You can loosen the cable clamp by opening the small locking lever.
Ê Connect the mains plug to a grounded mains outlet in the in-house power
supply network or a power outlet of the socket strip in the rack (see T echnical
Manual for the rack).
58 Operating Manual RX4770 M1
Hardware installation
5.5 Notes on connecting/disconnecting cables
V CAUTION!
Always read the documentation supplied with the device you wish to
connect.
Never connect, or disconnect cables during a thunderstorm.
Never pull on a cable when disconnecting it. Always take hold of the
cable by the plug.
Follow the sequence described below to connect or disconnect external
devices to or from the server:
Be sure to wait for 10 seconds or more after shutdown before turning the
server on.
Connecting cables
Ê Turn off all power and equipment switches.
Ê Disconnect all power plugs from the properly grounded power outlets.
Ê Connect all cables to the server and peripherals.
Ê Plug all data communication cables into the utility sockets.
Ê Plug all power cords into the properly grounded power outlets.
Disconnecting cables
Ê Turn off all power and equipment switches.
Ê Disconnect all power plugs from the properly grounded power outlets.
Ê Unplug all data communication cables from the utility sockets.
Ê Disconnect the relevant cables from the server and all the peripherals.
I For connecting or disconnecting LAN cables, the server needs not to be
powered off. To avoid loss of data teaming/bonding function has to be
enabled.
RX4770 M1 Operating Manual 59
60 Operating Manual RX4770 M1
Hardware installation
6 Starting up and operation
햲 햳 햴
햵
햶
햷
햸
햹
#0
#1
#2
#5
#4
#3
#6
#7
V CAUTION!
Follow the safety instructions in chapter "Important information" on
page 31.
6.1 Control elements and indicators
6.1.1 Front of server
Figure 7: Front - overall view
1 ID card 5 Video connector
2 ServerView Local Service
Display
3 Optical drive activity indicator 7 HDD/SSD indicators
4 Control panel (for details see
figure 8 on page 62)
The white numbers in figure 7 on page 61 show the HDD/SSD slot assignment.
RX4770 M1 Operating Manual 61
6 3x USB connector
8PCIe-SSDs
Starting up and operation
Figure 8: Front - detailed view: control panel
햲햳
햴
햵
햷
햸
햹
햶
햺
1 ID button / ID indicator 6 3x USB connectors
2 Reset button 7 Video connector
3 NMI button 8 HDD/SSD activity indicator
4 On/Off button / Power-on
indicator
5 Power-off indicator (AC
connected)
9 Global Error indicator
10 CSS indicator
ID card
You can pull out the ID card (see figure 7 on page 61) as far as it will go and
push it back in again.
The ID card contains various system information, such as the product name,
serial number, order number , MAC addresses and DNS name (in the Japanese
market, only the product name and the serial number).
62 Operating Manual RX4770 M1
Starting up and operation
6.1.1.1 Control elements
ID ID button
ID LED lights up (blue) on the front and on the rear of the server
when the ID button is pressed. Both ID indicators are
synchronized.
On/Off button
When the system is switched off, it can be switched on again by
pressing the On/Off button.
When the system is operating, pressing the On/Off button will
switch off the system.
V CAUTION!
Risk of loss of data!
I The On/Off button does not disconnect the server from the
mains voltage. To disconnect from the mains completely,
remove the power plug(s).
RST Reset button
Pressing the reset button reboots the system.
V CAUTION!
Risk of loss of data!
NMI NMI button
V CAUTION!
Do not press! Risk of loss of data! The NMI button may only
be used by service personnel.
RX4770 M1 Operating Manual 63
Starting up and operation
6.1.1.2 Indicators on the control panel
ID ID indicator (blue)
Lights up blue when the system has been selected by pressing
the ID button. To deactivate, press the button again.
The ID indicator can also be activated via the ServerView
Operations Manager and the iRMC Web interface and its status
reported to the ServerView Operations Manager and the iRMC.
Power-on indicator (green)
Does not light up, when the system is in power-off mode but
connected to the mains (AC connected).
Lights up green during the power-on delay and while the system
is in normal operation (S0).
Power-off indicator (AC connected) (green)
at the right side of the On/Off button
Does not light up in the following cases:
– the system is not connected to the mains
– the system is powered on and in normal operation (S0)
Lights up green in the following cases:
– the system is in power-off mode but connected to the mains
(AC connected)
– the system has been switched on and is in power-on delay
I After connecting the server to the mains it takes about 60
64 Operating Manual RX4770 M1
seconds until the server enters the standby mode.
Starting up and operation
CSS CSS indicator (yellow)
!
– Lights up yellow if a prefailure event was detected for a CSS
component that you can fix yourself (for reasons of precaution)
with the CSS concept.
– Flashes yellow if an error was detected that you can fix
yourself with the CSS concept.
– Does not light up when the system is OK.
If the event is still acute after a power cycle, the indicator is
activated after the restart.
The indicator also lights up in standby mode.
For more information on the CSS concept, see "Customer Self
Service (CSS)" on page 15.
HDD/SSD activity indicator (green)
Lights up green when an internal hard disk drive or solid state
drive is accessed.
Global Error indicator (yellow)
– Lights up yellow if a prefailure event has been detected that
requires (precautionary) service intervention.
– Flashes yellow if an error was detected that requires service
intervention.
– Does not light up if there is no critical event.
If the event is still acute after a power failure, the indicator is
activated after the restart.
The indicator also lights up in standby mode.
You can find more details on the indicated errors in the System
Event Log (SEL), on the ServerView Local Service Display , in the
ServerView Operations Manager or via the iRMC's Web
interface.
RX4770 M1 Operating Manual 65
Starting up and operation
6.1.1.3 Indicators on the accessible drives/components
Optical drive activity indicator
Lights up green when the storage medium is being accessed.
ServerView Local Service Display
You can use the slot mechanism to pull out the ServerView Local Service
Display from the server housing and read the information. Press the front of the
module to release the lock.
You can also pivot the ServerView Local Service Display down by an angle of
120° from its normal position. This makes reading easier when the server is
located very high in the rack.
Further information on using the ServerView Local Service Display is provided
in the "Customer Self Service (CSS)" manual.
66 Operating Manual RX4770 M1
Starting up and operation
6.1.1.4 Indicators on the hot-plug HDD/SSD modules
햲
Figure 9: Indicators on a hot-plug HDD/SSD module
1 HDD/SSD BUSY (green)
– Lights up: HDD/SSD in active phase (drive active, drive being
accessed)
– Does not light: HDD/SSD inactive (drive inactive)
2 HDD/SSD FAULT (orange)
– Does not light: no HDD/SSD error
– Lights up: HDD/SSD Faulty or Rebuild Stopp ed (drive defective/needs
replacing, a rebuild process was stopped or the HDD/SSD module is
not correctly inserted)
– Slow flashing: HDD/SSD Rebuild (the data is being restored after
changing a drive)
If a hard disk drive or solid state disk continuously indicates an error, the drive
should be replaced as soon as possible. This can be done during operation.
RX4770 M1 Operating Manual 67
Starting up and operation
6.1.2 Rear of server
햳햲
6.1.2.1 Global Error indicator, CSS indicator, ID indicator and button
Figure 10: Global Error indicator and CSS indicator, ID button and ID indicator
1 CSS indicator (yellow)
– Lights up yellow if a prefailure event was detected for a CSS
component that you can fix yourself (for reasons of precaution) with
the CSS concept.
– Flashes yellow if an error was detected that you can fix yourself with
the CSS concept.
– Does not light up when the system is OK.
If the event is still acute after a power cycle, the indicator is activated
after the restart.
The indicator also lights up in standby mode.
For more information on the CSS concept, see "Customer Self Service
(CSS)" on page 15.
68 Operating Manual RX4770 M1
Starting up and operation
2 Global Error indicator (yellow)
– Lights up yellow if a prefailure event has been detected that
requires (precautionary) service intervention.
– Flashes yellow if an error was detected that requires service
intervention.
– Does not light up if there is no critical event.
If the event is still acute after a power failure, the indicator is activated
after the restart.
The indicator also lights up in standby mode.
You can find more details on the indicated errors in the System Event
Log (SEL), on the ServerView Local Service Display, in the ServerView
Operations Manager or via the iRMC's Web interface.
3 ID indicator (blue)
Lights up blue when the system has been selected by pressing the ID
button. To deactivate, press the ID button again.
The ID indicator can also be activated via the ServerView Operations
Manager and the iRMC Web interface and its status reported to the
ServerView Operations Manager and the iRMC.
4 ID button
RX4770 M1 Operating Manual 69
Starting up and operation
6.1.2.2 Indicators on the connector panel (LAN indicators)
햴
햵햲
햲
햳
햳
Figure 11: LAN indicators
1LAN
link/transfer
(system LAN)
2 LAN speed
(system LAN)
3 LAN speed
(management
LAN)
70 Operating Manual RX4770 M1
Steady green signal when a LAN connection exists.
Remains dark when no LAN connection exists.
Flashes green when LAN transfer takes place.
Steady green signal in the event of a LAN transfer rate
of 10 Gbit/s.
Steady yellow signal in the event of a LAN transfer rate
of 1 Gbit/s.
Remains dark in the event of a LAN transfer rate of
100 Mbit/s.
Steady yellow signal in the event of a LAN transfer rate
of 1 Gbit/s.
Steady green signal in the event of a LAN transfer rate
of 100 Mbit/s.
Remains dark in the event of a LAN transfer rate of
10 Mbit/s.
Starting up and operation
4LAN
햲
link/transfer
(management
LAN)
5 LAN speed
(Optional
Fibre glass
LAN)
6LAN
link/transfer
(Optional
Fibre glass
Steady green signal when a LAN connection exists.
Remains dark when no LAN connection exists.
Flashes green when LAN transfer takes place.
Steady blue signal in the event of a LAN transfer rate of
10 Gbit/s.
Remains dark in the event of a LAN transfer rate of
1Gbit/s.
Steady green signal when a LAN connection exists.
Remains dark when no LAN connection exists.
Flashes green when LAN transfer takes place.
LAN)
6.1.2.3 Indicators on the hot-plug power supply units
Figure 12: Indicators on the power supply units
1 PSU failure
and warnings
Lights up amber in case of a critical event (PSU
shutdown).
indicator
RX4770 M1 Operating Manual 71
Starting up and operation
6.2 Switching the server on and off
V CAUTION!
● If nothing appears on the screen but flickering stripes after switching
on the server, switch the server off immediately (see chapter
"Troubleshooting and tips" on page 81).
● The On/Off button does not disconnect the server from the mains
voltage. To completely disconnect it from the mains voltage, remove
the power plug(s) from the socket(s).
● Do not move, strike, or shake the server when it is turned on. This can
damage the hard disk in the server and cause data loss.
● Turn the server on when the temperature is in its operating
environment range (10– 35°C). For details on the operating
environment, refer to "Safety Precautions". When operating the
device outside of this operating environment, the server may operate
improperly, damage data etc. Furthermore, Fujitsu cannot be held
responsible for any related damage, malfunction, or loss of data, etc.
● Be sure to wait for 10 seconds or more after shutdown before turning
the server on.
● After connecting the power cords, press the On/Off button after it
passes for more than 10 seconds.
Switching the server on
The power-on indicator (see figure 8 on page 62) lights up green (standby
mode) when the server is connected to the mains.
– Starting up for the first time:
For the Japanese market, please refer to " はじめにお読みください ".
Ê Press the On/Off button (see figure 8 on page 62).
Ê Insert ServerView Suite DVD in the DVD drive.
Ê Follow the on-screen instructions (see also section "Configuring the
server and installing the operating system with the ServerView
Installation Manager" on page 76 or section "Configuring the server and
installing the operating system without the ServerView Installation
Manager" on page 77).
72 Operating Manual RX4770 M1
Starting up and operation
– System already installed:
Ê Press the On/Off button (see figure 8 on page 62).
The server is switched on, performs a system test and boots the
operating system.
Switching the server off
The power-off indicator lights up green (item 5 in figure 8 on page 62).
Ê Shut down the operating system properly.
The server is switched off automatically and goes into standby mode. The
power-on indicator lights up green.
I If the operating system does not switch the server off automatically, press
the On/Off button for at least four seconds and/or send a corresponding
control signal.
Other On/Off options
Besides the On/Off button, the server can be switched ON and OFF in the
following ways:
– Timer-controlled switch-on/off
Using the ServerView Operations Manager or iRMC, you can configure that
the server is switched on/off controlled by timer.
– Ring indicator
The server is switched on by an internal or external modem.
– Wake up On LAN (WOL)
TM
The server is switched on by a command via the LAN (Magic Packet
– After power failure
The server automatically reboots following a power failure (depending on the
settings in the BIOS or in iRMC).
– Power button override
The system can be switched off by pressing and holding down the On/Off
button (for approximately 4 - 5 seconds).
RX4770 M1 Operating Manual 73
).
Starting up and operation
V CAUTION!
There is a risk that data may be lost.
– iRMC S4
iRMC S4 offers various options for switching the server on and off, e.g. via
the Power On Off page of the iRMC S4 Web interface.
V CAUTION when turning the power off (Windows Server 2008)!
The operation of the power switch can be specified as "Do Nothing",
"Stand by", "Hibernate", and "Shut down" depending on the OS settings.
The default is "Shutdown".
On this server, functions corresponding to "S tand by" and "Hibernate" are
supported as BIOS and hardware functions. However , some drivers and
software installed in the server do not support these functions. For this
reason, functions corresponding to "Stand by" and "Hibernate" are
unavailable on this server. When the operating mode is set to "S tand by"
or "Hibernate", the system may operate improperly or hard disk data may
be corrupted.
For details about operating mode settings, refer to the manual supplied
with the OS.
74 Operating Manual RX4770 M1
Starting up and operation
6.3 Configuring the server
This section contains information about configuring the server and installing the
operating system.
I Make sure that the energy saving functions are disabled in the BIOS
Setup during server operation.
6.3.1 Configuring the SAS/SATA RAID controller card
The server comes with a SAS/SATA RAID controller with "MegaRAID
functionality". Y ou can configure the SAS/SATA RAID controller either before or
during installation with the ServerView Installation Manager. Using the
ServerView Installation Manager is recommended.
I A separate utility is available to the controller for MegaRAID
configuration. For further information, refer to the "SAS Software User’s
Guide" (on the ServerView Suite DVD under Industry Standard Servers -
Expansion Cards - Storage Adapters - LSI Configuration Software).
Further information on modular RAID controllers is provided in the
"Modular RAID Controller Installation Guide" (on the ServerView Suite
DVD under Industry Standard Servers - Expansion Car ds - S torage Adapters LSI RAID / SCSI Controllers).
I Descriptions of operating systems not covered in the controller manual
are provided in the corresponding readme files on the driver CDs.
RX4770 M1 Operating Manual 75
Starting up and operation
6.3.2 Configuring the server and installing the operating system with the ServerView Installation Manager
Using the ServerView Installation Manager on the ServerView Suite DVD
provided, you can conveniently configure the server and install the operating
system. This includes configuring the server-specific settings using the
ServerView Configuration Manager and configuring the RAID controller using
the ServerView RAID Manager.
Advantages of the ServerView Installation Manager
– Wizard assisted configuration of your server hardware and disk arrays
– Wizard assisted installation of all leading server operating systems
– Wizard-assisted creation of configuration files for unattended installation of
several PRIMERGY servers with identical hardware configurations.
– Installation of drivers and additional software.
I The software that can be installed depends on your server’s hardware
configuration. This configuration is detected automatically.
I Descriptions of operating systems not covered in the RAID controller
manual are provided in the corresponding readme files under:
http://www.fujitsu.com/global/services/computing/server/ia/driver/index.html
(for the EMEA market).
http://jp.fujitsu.com/platform/server/primergy/downloads/
(for the Japanese market).
To find out how to operate the ServerView Installation Manager and for further
information, refer to the associated manual.
If you are using the ServerView Installation Manager , you can skip the following
section on how to configure the server and install the operating system.
Continue from section "Cleaning the server" on page 78.
76 Operating Manual RX4770 M1
Starting up and operation
6.3.3 Configuring the server and installing the operating system without the ServerView Installation Manager
Installing the operating system
Ê Insert the CD/DVD/BD for the operating system you want to install.
Ê Reboot the server.
Ê Follow the instructions on screen and in the manual for the operating
system.
RX4770 M1 Operating Manual 77
Starting up and operation
6.4 Cleaning the server
V CAUTION!
Switch off the server and disconnect the power plugs from the properly
grounded power outlets.
Do not clean any interior parts yourself; leave this job to a service
technician.
Do not use any cleaning agents that contain abrasives or may corrode
plastic.
Ensure that no liquid enters the system. Ensure that the ventilation areas
of the server and the monitor are clear.
Do not use any cleaning sprays (including flammable types). It may
cause a device failure or a fire.
Clean the keyboard and the mouse with a disinfecting cloth.
Wipe the server and monitor casing with a dry cloth. If particularly dirty, use a
cloth that has been moistened in a mild domestic detergent and then carefully
wrung out.
78 Operating Manual RX4770 M1
7 Property and data protection
7.1 Mechanical access protection
The lockable rack door protects the server against unauthorized access.
7.2 BIOS Setup security functions
The Security menu in BIOS Setup offers various options for protecting your dat a
from unauthorized access. For example, you can assign passwords for users
and administrators. By combining these options you can achieve optimum
protection for your system.
I A detailed description of the Security menu and how to assign passwords
can be found in the BIOS Setup documentation on the ServerView Suite
DVD.
RX4770 M1 Operating Manual 79
80 Operating Manual RX4770 M1
Property and data protection
8 Troubleshooting and tips
V CAUTION!
Follow the safety instructions in the "Safety notes and regulations"
manual or " 安全上のご注意 " and in chapter "Important information" on
page 31.
If a fault occurs, attempt to resolve it using the measures described:
– in this chapter,
– in the documentation for the connected devices,
– in the help systems of the software used.
If you fail to correct the problem, proceed as follows:
Ê Make a list of the steps performed and the circumstances that led to the fault.
Also make a list of any error messages that were displayed.
Ê Switch off the server.
Ê Contact our customer service team.
8.1 Power-on indicator remains unlit
The power-on indicator remains dark after the server has been connected to
mains.
Power cable incorrectly connected
Ê Make sure that the power cable(s) is/are correctly connected to the server
and the grounded power outlet(s).
8.2 Server switches itself off
Server Management has detected an error
Ê Check the error list of System Event Log in ServerView Operations Manager
or in the iRMC web interface, and attempt to eliminate the error.
RX4770 M1 Operating Manual 81
Troubleshooting and tips
8.3 Screen remains blank
Monitor is switched off
Ê Switch on your monitor.
Screen has gone blank
Ê Press any key on the keyboard.
or
Ê Deactivate screen saver. Enter the appropriate password.
Brightness control is set to dark
Ê Set the brightness control on the monitor to light. For detailed information,
refer to the operating manual supplied with your monitor.
Power cable or monitor cable not connected
Ê Switch off the monitor and the server.
Ê Check whether the power cable is properly connected to the monitor and to
the grounded power outlet.
Ê Check whether the monitor cable is properly connected to the server and
monitor (if it is plugged in with a connector). If a separate graphics card is
installed in the server, then the monitor cable must be connected to the
graphics card.
Ê Switch on the monitor and the server.
82 Operating Manual RX4770 M1
Troubleshooting and tips
8.4 Flickering stripes on monitor screen
V CAUTION!
Switch off the server immediately. Risk of damaging the server.
Monitor does not support the set horizontal frequency
Ê Find out which horizontal frequency your monitor screen supports. You will
find the horizontal frequency (also known as line frequency or horizontal
deflection frequency) in the documentation for your monitor.
Ê Refer to the documentation for your operating system or the software for the
screen controller for details of how to set the correct horizontal frequency for
your monitor, and follow the procedure accordingly.
8.5 No screen display or display drifts
The wrong horizontal frequency or resolution has been selected for the
monitor or for the application program.
Ê Find out which horizontal frequency your monitor screen supports. You will
find the horizontal frequency (also known as line frequency or horizontal
deflection frequency) in the documentation for your monitor.
Ê Refer to the documentation for your operating system or the software for the
screen controller for details of how to set the correct horizontal frequency for
your monitor, and follow the procedure accordingly.
RX4770 M1 Operating Manual 83
Troubleshooting and tips
8.6 Incorrect date and time
Ê Set the date and time in the operating system or in the BIOS Setup under
the Main menu, using System Date and System Time respectively.
I Note that the operating system may affect the system time. For example,
the operating system time may deviate from the system time under
Linux, and would overwrite the system time in the default setting on
shutdown.
If the date and time are still wrong after the server has been switched off and
back on again, replace the lithium battery (for a description refer to the "System
Board D3342 for FUJITSU Server PRIMERGY RX4770 M1 Reference
Manual") or contact our customer service team.
8.7 Drives reported as "dead" when starting system
RAID controller configuration incorrect
Ê Check and correct the settings for the drives using the RAID controller utility.
Further information is provided in the manual for the RAID controller.
8.8 Added drive reported as defective
RAID controller is not configured for this drive
The drive was probably installed when the system was switched off.
Ê Reconfigure the RAID controller for the drive using the corresponding utility.
Information is provided in the documentation for the RAID controller.
or
Ê Remove and reinstall the drive while the system is switched ON.
If the drive continues to be shown as defective, then replace it.
84 Operating Manual RX4770 M1
Troubleshooting and tips
8.9 Error message on screen
The meaning of the error message is explained in the documentation for the
relevant components and programs on the Fujitsu manuals server.
RX4770 M1 Operating Manual 85
86 Operating Manual RX4770 M1
Troubleshooting and tips
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