Fujitsu RX2530 M2 User Manual

Download

Upgrade and Maintenance Manual - English

FUJITSU Server PRIMERGY RX2530 M2

Upgrade and Maintenance Manual

March 2016

Comments… Suggestions… Corrections…

The User Documentation Department would like to know your opinion of this manual. Your feedback helps us optimize our documentation to suit your individual needs.

Feel free to send us your comments by e-mail to

manuals@ts.fujitsu.com.

Certified documentation according to DIN EN ISO 9001:2008

To ensure a consistently high quality standard and user-friendliness, this documentation was created to meet the regulations of a quality management system which complies with the requirements of the standard DIN EN ISO 9001:2008.

cognitas. Gesellschaft für Technik-Dokumentation mbH

www.cognitas.de

All hardware and software names used are trademarks of their respective manufacturers.

– The contents of this manual may be revised without prior notice.

– Fujitsu assumes no liability for damages to third party copyrights or other rights arising from

the use of any information in this manual.

– No part of this manual may be reproduced in any form without the prior written permission

of Fujitsu.

Microsoft, Windows, Windows Server, and Hyper V are trademarks or registered trademarks of Microsoft Corporation in the USA and other countries.

Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the USA and other countries.

Before reading this manual

For your safety

This manual contains important information for safely and correctly using this product.

Carefully read the manual before using this product. Pay particular attention to the accompanying manual "Safety Notes and Regulations" and ensure these safety notes are understood before using the product. Keep this manual and the manual "Safety Notes and Regulations" in a safe place for easy reference while using this product.

Radio interference

This product is a "Class A" ITE (Information Technology Equipment). In a domestic environment this product may cause radio interference, in which case the user may be required to take appropriate measures. VCCI-A

Aluminum electrolytic capacitors

The aluminum electrolytic capacitors used in the product's printed circuit board assemblies and in the mouse and keyboard are limited-life components. Use of these components beyond their operating life may result in electrolyte leakage or depletion, potentially causing emission of foul odor or smoke.

As a guideline, in a normal office environment (25°C) operating life is not expected to be reached within the maintenance support period (5 years). However, operating life may be reached more quickly if, for example, the product is used in a hot environment. The customer shall bear the cost of replacing replaceable components which have exceeded their operating life. Note that these are only guidelines, and do not constitute a guarantee of trouble-free operation during the maintenance support period.

High safety use

This product has been designed and manufactured to be used in commercial and/or industrial areas as a server.

When used as visual display workplace, it must not be placed in the direct field of view to avoid incommoding reflections (applies only to TX server systems).

The device has not been designed or manufactured for uses which demand an extremely high level of safety and carry a direct and serious risk of life or body if such safety cannot be assured.

RX2530 M2

Upgrade and Maintenance Manual

These uses include control of nuclear reactions in nuclear power plants, automatic airplane flight control, air traffic control, traffic control in mass transport systems, medical devices for life support, and missile guidance control in weapons systems (hereafter, "high safety use"). Customers should not use this product for high safety use unless measures are in place for ensuring the level of safety demanded of such use. Please consult the sales staff of Fujitsu if intending to use this product for high safety use.

Measures against momentary voltage drop

This product may be affected by a momentary voltage drop in the power supply caused by lightning. To prevent a momentary voltage drop, use of an AC uninterruptible power supply is recommended.

(This notice follows the guidelines of Voltage Dip Immunity of Personal Computer issued by JEITA, the Japan Electronics and Information Technology Industries Association.)

Technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan

Documents produced by Fujitsu may contain technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan. Documents which contain such technology should not be exported from Japan or transferred to non-residents of Japan without first obtaining authorization in accordance with the above law.

Harmonic Current Standards

This product conforms to harmonic current standard JIS C 61000-3-2.

Only for the Japanese market: About SATA hard disk drives

The SATA version of this server supports hard disk drives with SATA / BC-SATA storage interfaces. Please note that the usage and operation conditions differ depending on the type of hard disk drive used.

Please refer to the following internet address for further information on the usage and operation conditions of each available type of hard disk drive:

http://jp.fujitsu.com/platform/server/primergy/harddisk/

Only for the Japanese market:

Shielded LAN cables should be used in this product.

Upgrade and Maintenance Manual

RX2530 M2

Version history

Issue number Reason for update

1.0 / March 2016 Initial release

RX2530 M2

Upgrade and Maintenance Manual

RX2530 M2

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

1.1 Notational conventions . . . . . . . . . . . . . . . . . . . . 22

2 Before you start . . . . . . . . . . . . . . . . . . . . . . . . 23

2.1 Classification of procedures . . . . . . . . . . . . . . . . . 25

2.1.1 Customer Replaceable Units (CRU) . . . . . . . . . . . . . . . 25

2.1.2 Upgrade and Repair Units (URU) . . . . . . . . . . . . . . . . 26

2.1.3 Field Replaceable Units (FRU) . . . . . . . . . . . . . . . . . 27

2.2 Average task duration . . . . . . . . . . . . . . . . . . . . . 28

2.3 Tools you need at hand . . . . . . . . . . . . . . . . . . . . 29

2.4 Documents you need at hand . . . . . . . . . . . . . . . . . 31

3 Important information . . . . . . . . . . . . . . . . . . . . . 33

3.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 33

3.2 ENERGY STAR . . . . . . . . . . . . . . . . . . . . . . . . . 41

3.3 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . 41

3.4 FCC Class A Compliance Statement . . . . . . . . . . . . . 42

3.5 Environmental protection . . . . . . . . . . . . . . . . . . . 43

4 Basic hardware procedures . . . . . . . . . . . . . . . . . . 45

4.1 Using diagnostics information . . . . . . . . . . . . . . . . 45

4.1.1 Locating the defective server . . . . . . . . . . . . . . . . . . 45

4.1.2 Determining the error class . . . . . . . . . . . . . . . . . . . 46

4.1.2.1 Global Error indicator . . . . . . . . . . . . . . . . . . . . 46

4.1.2.2 Customer Self Service (CSS) indicator . . . . . . . . . . . 46

4.1.3 Locating the defective component . . . . . . . . . . . . . . . . 47

4.1.3.1 Local diagnostic indicators on the system board . . . . . . . 47

4.2 Shutting down the server . . . . . . . . . . . . . . . . . . . 48

RX2530 M2

Upgrade and Maintenance Manual

Contents

4.3 Disconnecting the server from the mains . . . . . . . . . . . 49

4.4 Getting access to the component . . . . . . . . . . . . . . . 49

4.4.1 Extending the server out of the rack . . . . . . . . . . . . . . . 50

4.4.2 Removing the server from the rack . . . . . . . . . . . . . . . . 51

4.4.3 Removing the top covers . . . . . . . . . . . . . . . . . . . . . 53

4.5 Reassembling . . . . . . . . . . . . . . . . . . . . . . . . . . 54

4.5.1 Installing the top covers . . . . . . . . . . . . . . . . . . . . . . 54

4.5.2 Mounting the server in the rack . . . . . . . . . . . . . . . . . . 57

4.5.3 Sliding the server into the rack . . . . . . . . . . . . . . . . . . 59

4.6 Connecting the server to the mains . . . . . . . . . . . . . . 60

4.7 Switching on the server . . . . . . . . . . . . . . . . . . . . . 61

4.8 Handling riser modules . . . . . . . . . . . . . . . . . . . . . 62

4.8.1 Removing a riser module . . . . . . . . . . . . . . . . . . . . . 62

4.8.2 Installing a riser module . . . . . . . . . . . . . . . . . . . . . . 63

4.9 Handling fan sponges . . . . . . . . . . . . . . . . . . . . . . 65

4.9.1 Removing the fan sponges . . . . . . . . . . . . . . . . . . . . 66

4.9.2 Installing the fan sponges . . . . . . . . . . . . . . . . . . . . . 67

4.10 Handling CPU air guides . . . . . . . . . . . . . . . . . . . . 68

4.10.1 Removing the CPU air guides . . . . . . . . . . . . . . . . . . 68

4.10.2 Installing the CPU air guides . . . . . . . . . . . . . . . . . . . 69

5 Basic software procedures . . . . . . . . . . . . . . . . . . . 71

5.1 Starting the maintenance task . . . . . . . . . . . . . . . . . 71

5.1.1 Suspending BitLocker functionality . . . . . . . . . . . . . . . . 71

5.1.2 Disabling SVOM boot watchdog functionality . . . . . . . . . . . 72

5.1.2.1 Viewing boot watchdog settings . . . . . . . . . . . . . . . . 72

5.1.2.2 Configuring boot watchdog settings . . . . . . . . . . . . . . 73

5.1.3 Removing backup and optical disk media . . . . . . . . . . . . 74

5.1.4 Verifying and configuring the backup software solution . . . . . . 75

5.1.5 Note on server maintenance in a Multipath I/O environment . . . 75

5.1.6 Switching on the ID indicator . . . . . . . . . . . . . . . . . . . 78

5.2 Completing the maintenance task . . . . . . . . . . . . . . . 79

5.2.1 Updating or recovering the system board BIOS and iRMC . . . . 79

5.2.1.1 Updating or recovering the system board BIOS . . . . . . . . 79

5.2.1.2 Updating or recovering the iRMC . . . . . . . . . . . . . . . 79

5.2.2 Verifying system information backup / restore . . . . . . . . . . 81

Upgrade and Maintenance Manual

RX2530 M2

Contents

5.2.3 Updating RAID controller firmware . . . . . . . . . . . . . . . 82

5.2.4 Enabling Option ROM scan . . . . . . . . . . . . . . . . . . . 83

5.2.5 Verifying and configuring the backup software solution . . . . . 84

5.2.6 Resetting the boot retry counter . . . . . . . . . . . . . . . . . 84

5.2.6.1 Viewing the boot retry counter . . . . . . . . . . . . . . . . 84

5.2.6.2 Resetting the boot retry counter . . . . . . . . . . . . . . . 85

5.2.7 Resetting the error status after replacing memory modules or

processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

5.2.7.1 Memory modules . . . . . . . . . . . . . . . . . . . . . . . 86

5.2.7.2 Processors . . . . . . . . . . . . . . . . . . . . . . . . . . 88

5.2.8 Enabling SVOM boot watchdog functionality . . . . . . . . . . 89

5.2.9 Enabling replaced components in the system BIOS . . . . . . . 90

5.2.10 Verifying the memory mode . . . . . . . . . . . . . . . . . . . 91

5.2.11 Verifying the system time settings . . . . . . . . . . . . . . . . 91

5.2.12 Viewing and clearing the System Event Log (SEL) . . . . . . . 92

5.2.12.1 Viewing the SEL . . . . . . . . . . . . . . . . . . . . . . . 92

5.2.12.2 Clearing the SEL . . . . . . . . . . . . . . . . . . . . . . . 93

5.2.13 Updating the NIC configuration file in a Linux and VMware

environment . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

5.2.14 Resuming BitLocker functionality . . . . . . . . . . . . . . . . 95

5.2.15 Performing a RAID array rebuild . . . . . . . . . . . . . . . . . 96

5.2.16 Looking up changed MAC / WWN addresses . . . . . . . . . . 96

5.2.16.1 Looking up MAC addresses . . . . . . . . . . . . . . . . . 96

5.2.16.2 Looking up WWN addresses . . . . . . . . . . . . . . . . . 97

5.2.17 Using the Chassis ID Prom Tool . . . . . . . . . . . . . . . . . 98

5.2.18 Configuring LAN teaming . . . . . . . . . . . . . . . . . . . . 99

5.2.18.1 After replacing / upgrading LAN controllers . . . . . . . . . 99

5.2.18.2 After replacing the system board . . . . . . . . . . . . . . . 99

5.2.19 Switching off the ID indicator . . . . . . . . . . . . . . . . . . 100

5.2.20 Performing a fan test . . . . . . . . . . . . . . . . . . . . . . 100

6 Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . 103

6.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 104

6.1.1 Power supply unit configurations . . . . . . . . . . . . . . . . 105

6.1.2 Assembly rules . . . . . . . . . . . . . . . . . . . . . . . . . 105

6.2 Redundant power supply . . . . . . . . . . . . . . . . . . . 106

6.2.1 Installing a power supply unit . . . . . . . . . . . . . . . . . . 106

6.2.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 106

6.2.1.2 Removing the dummy cover . . . . . . . . . . . . . . . . . 106

RX2530 M2

Upgrade and Maintenance Manual

Contents

6.2.1.3 Installing a power supply unit . . . . . . . . . . . . . . . . 107

6.2.1.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 108

6.2.2 Removing a power supply unit . . . . . . . . . . . . . . . . . 109

6.2.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 111

6.2.2.2 Removing a power supply unit . . . . . . . . . . . . . . . 111

6.2.2.3 Installing the dummy cover . . . . . . . . . . . . . . . . . 112

6.2.3 Replacing a power supply unit . . . . . . . . . . . . . . . . . 112

6.2.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 113

6.2.3.2 Removing the defective power supply unit . . . . . . . . . 113

6.2.3.3 Installing the new power supply unit . . . . . . . . . . . . 114

6.2.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 114

7 Hard disk drives / solid state drives . . . . . . . . . . . . . 115

7.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 116

7.2 2.5-inch HDD/SSD configurations . . . . . . . . . . . . . . 117

7.2.1 Equipping the 2.5-inch HDD/SSD bays . . . . . . . . . . . . . 117

7.2.2 Configuration with up to four HDD/SSD modules . . . . . . . . 117

7.2.3 Configuration with up to eight HDD/SSD modules . . . . . . . 118

7.2.4 Configuration with up to 10 HDD/SSD modules . . . . . . . . 120

7.2.5 Installing 2.5-inch HDD/SSD modules . . . . . . . . . . . . . 123

7.2.5.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 123

7.2.5.2 Removing a 2.5-inch HDD/SSD dummy module . . . . . . 123

7.2.5.3 Installing a 2.5-inch HDD/SSD module . . . . . . . . . . . 124

7.2.5.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 125

7.2.6 Removing 2.5-inch HDD/SSD modules . . . . . . . . . . . . . 126

7.2.6.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 126

7.2.6.2 Removing a 2.5-inch HDD/SSD module . . . . . . . . . . 127

7.2.6.3 Installing a 2.5-inch HDD/SSD dummy module . . . . . . . 127

7.2.6.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 127

7.2.7 Replacing a 2.5-inch HDD/SSD module . . . . . . . . . . . . 128

7.2.7.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 128

7.2.7.2 Removing the defective 2.5-inch HDD/SSD module . . . . 128

7.2.7.3 Installing the new 2.5-inch HDD/SSD module . . . . . . . . 129

7.2.7.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 129

7.2.8 Replacing the 4 x 2.5-inch HDD backplane . . . . . . . . . . . 129

7.2.8.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 129

7.2.8.2 Removing the defective 4 x 2.5-inch HDD backplane . . . . 130

7.2.8.3 Installing the new 4 x 2.5-inch HDD backplane . . . . . . . 133

7.2.8.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 135

Upgrade and Maintenance Manual

RX2530 M2

Contents

7.2.9 Replacing the 10 x 2.5-inch HDD backplane . . . . . . . . . . 136

7.2.9.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 136

7.2.9.2 Removing the SAS expander board . . . . . . . . . . . . . 137

7.2.9.3 Removing the defective 10 x 2.5-inch HDD backplane . . . 139

7.2.9.4 Installing the new 10 x 2.5-inch HDD backplane . . . . . . . 139

7.2.9.5 Installing the SAS expander board . . . . . . . . . . . . . . 140

7.2.9.6 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 141

7.2.10 Replacing the SAS expander board . . . . . . . . . . . . . . . 142

7.2.10.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 142

7.2.10.2 Removing the defective SAS expander board . . . . . . . . 142

7.2.10.3 Installing the new SAS expander board . . . . . . . . . . . 142

7.2.10.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 142

7.2.11 Upgrading configuration from up to four to up to eight 2.5-inch

HDDs/SSDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

7.2.11.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 143

7.2.11.2 Installing the second HDD backplane . . . . . . . . . . . . 143

7.2.11.3 Installing additional HDD/SSD modules . . . . . . . . . . . 144

7.2.11.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 144

7.3 3.5-inch HDD configurations . . . . . . . . . . . . . . . . . 145

7.3.1 Equipping the 3.5-inch HDD bays . . . . . . . . . . . . . . . . 145

7.3.2 Installing 3.5-inch HDD modules . . . . . . . . . . . . . . . . 146

7.3.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 146

7.3.2.2 Removing a 3.5-inch HDD dummy module . . . . . . . . . 146

7.3.2.3 Installing a 3.5-inch HDD module . . . . . . . . . . . . . . 147

7.3.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 147

7.3.3 Removing 3.5-inch HDD modules . . . . . . . . . . . . . . . . 148

7.3.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 148

7.3.3.2 Removing a 3.5-inch HDD module . . . . . . . . . . . . . . 149

7.3.3.3 Installing a 3.5-inch dummy module . . . . . . . . . . . . . 149

7.3.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 149

7.3.4 Replacing a 3.5-inch HDD module . . . . . . . . . . . . . . . 150

7.3.4.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 150

7.3.4.2 Removing the defective 3.5-inch HDD module . . . . . . . 151

7.3.4.3 Installing the new 3.5-inch HDD module . . . . . . . . . . . 151

7.3.4.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 151

7.3.5 Replacing the 3.5-inch HDD backplane . . . . . . . . . . . . . 151

7.3.5.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 151

7.3.5.2 Removing the defective 3.5-inch HDD backplane . . . . . . 152

7.3.5.3 Installing the new 3.5-inch HDD backplane . . . . . . . . . 153

7.3.5.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 154

RX2530 M2

Upgrade and Maintenance Manual

Contents

8 Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

8.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 155

8.1.1 Numbering of the fan modules . . . . . . . . . . . . . . . . . 156

8.2 Replacing a defective fan module . . . . . . . . . . . . . . 158

8.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 158

8.2.2 Removing the defective fan module . . . . . . . . . . . . . . 158

8.2.3 Installing the new fan module . . . . . . . . . . . . . . . . . . 159

8.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 160

9 Expansion cards and backup units . . . . . . . . . . . . . 161

9.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 162

9.1.1 Equipping the PCIe slots . . . . . . . . . . . . . . . . . . . . 162

9.1.2 Equipping the slot for DynamicLoM modules . . . . . . . . . . 165

9.1.2.1 PLAN EM 2x 1GB T . . . . . . . . . . . . . . . . . . . . . 166

9.1.2.2 PLAN EM 4x 1GB T . . . . . . . . . . . . . . . . . . . . . 167

9.1.2.3 PLAN EM 2x 10 GB SFP . . . . . . . . . . . . . . . . . . 168

9.1.2.4 PLAN EM 2x 10 GB T . . . . . . . . . . . . . . . . . . . . 169

9.2 Handling slot brackets . . . . . . . . . . . . . . . . . . . . 170

9.2.1 Installing a slot bracket . . . . . . . . . . . . . . . . . . . . . 170

9.2.2 Removing a slot bracket . . . . . . . . . . . . . . . . . . . . 172

9.2.2.1 Removing the slot bracket . . . . . . . . . . . . . . . . . . 172

9.3 Handling SFP+ transceiver modules . . . . . . . . . . . . . 173

9.3.1 Installing SFP+ transceiver modules . . . . . . . . . . . . . . 173

9.3.2 Removing an SFP+ transceiver module . . . . . . . . . . . . 176

9.4 DynamicLoM modules . . . . . . . . . . . . . . . . . . . . 179

9.4.1 Installing a DynamicLoM module . . . . . . . . . . . . . . . . 179

9.4.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 179

9.4.1.2 Removing the dummy cover . . . . . . . . . . . . . . . . 179

9.4.1.3 Installing the DynamicLoM module . . . . . . . . . . . . . 180

9.4.1.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 182

9.4.1.5 Software configuration . . . . . . . . . . . . . . . . . . . 183

9.4.2 Removing the DynamicLoM module . . . . . . . . . . . . . . 184

9.4.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 184

9.4.2.2 Removing the DynamicLoM module . . . . . . . . . . . . 184

9.4.2.3 Installing the dummy cover . . . . . . . . . . . . . . . . . 185

9.4.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 185

9.4.3 Replacing the DynamicLoM module . . . . . . . . . . . . . . 186

Upgrade and Maintenance Manual

RX2530 M2

Contents

9.4.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 186

9.4.3.2 Removing the defective DynamicLoM module . . . . . . . . 186

9.4.3.3 Installing the new DynamicLoM module . . . . . . . . . . . 186

9.4.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 186

9.4.3.5 Software configuration . . . . . . . . . . . . . . . . . . . . 187

9.5 Expansion cards and riser cards . . . . . . . . . . . . . . . 188

9.5.1 Installing an expansion card . . . . . . . . . . . . . . . . . . . 189

9.5.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 189

9.5.1.2 Removing the slot cover (only slot 2-4) . . . . . . . . . . . 190

9.5.1.3 Installing the expansion card . . . . . . . . . . . . . . . . . 190

9.5.1.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 192

9.5.2 Removing an expansion card . . . . . . . . . . . . . . . . . . 192

9.5.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 192

9.5.2.2 Removing the expansion card . . . . . . . . . . . . . . . . 193

9.5.2.3 Installing the slot cover (only slot 2-4) . . . . . . . . . . . . 193

9.5.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 194

9.5.3 Replacing an expansion card . . . . . . . . . . . . . . . . . . 194

9.5.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 194

9.5.3.2 Removing the defective expansion card . . . . . . . . . . . 195

9.5.3.3 Installing the new expansion card . . . . . . . . . . . . . . 195

9.5.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 195

9.5.4 Replacing a riser card . . . . . . . . . . . . . . . . . . . . . . 197

9.5.4.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 197

9.5.4.2 Removing the defective riser card . . . . . . . . . . . . . . 197

9.5.4.3 Installing the new riser card . . . . . . . . . . . . . . . . . 198

9.5.4.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 198

9.5.5 Replacing a TFM . . . . . . . . . . . . . . . . . . . . . . . . 199

9.5.5.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 199

9.5.5.2 Removing the defective TFM . . . . . . . . . . . . . . . . 199

9.5.5.3 Installing the new TFM . . . . . . . . . . . . . . . . . . . . 201

9.5.5.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 202

9.5.6 Upgrading to the full height riser module . . . . . . . . . . . . 203

9.5.6.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 203

9.5.6.2 Installing the upgrade kit . . . . . . . . . . . . . . . . . . . 204

9.6 Flash Backup unit . . . . . . . . . . . . . . . . . . . . . . . 207

9.6.1 Installing an FBU in a 2.5-inch HDD chassis . . . . . . . . . . 207

9.6.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 207

9.6.1.2 Preparing the FBU . . . . . . . . . . . . . . . . . . . . . . 207

9.6.1.3 Installing the FBU . . . . . . . . . . . . . . . . . . . . . . 208

9.6.1.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 210

9.6.2 Installing an FBU in a 3.5-inch HDD chassis . . . . . . . . . . 210

RX2530 M2

Upgrade and Maintenance Manual

Contents

9.6.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 210

9.6.2.2 Preparing the riser holder . . . . . . . . . . . . . . . . . . 211

9.6.2.3 Preparing the FBU . . . . . . . . . . . . . . . . . . . . . 212

9.6.2.4 Installing the FBU . . . . . . . . . . . . . . . . . . . . . . 213

9.6.2.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 215

9.6.3 Removing an FBU from a 2.5-inch HDD chassis . . . . . . . . 215

9.6.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 215

9.6.3.2 Removing the FBU with the holder . . . . . . . . . . . . . 216

9.6.3.3 Disconnecting the FBU cable from the FBU . . . . . . . . 216

9.6.3.4 Removing the FBU from the holder . . . . . . . . . . . . . 216

9.6.3.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 216

9.6.4 Removing an FBU from a 3.5-inch HDD chassis . . . . . . . . 217

9.6.4.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 217

9.6.4.2 Removing the FBU with the holder . . . . . . . . . . . . . 218

9.6.4.3 Disconnecting the FBU cable from the FBU . . . . . . . . 218

9.6.4.4 Removing the FBU from the holder . . . . . . . . . . . . . 219

9.6.4.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 219

9.6.5 Replacing an FBU . . . . . . . . . . . . . . . . . . . . . . . 220

9.6.5.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 220

9.6.5.2 Removing the defective FBU . . . . . . . . . . . . . . . . 220

9.6.5.3 Installing the new FBU . . . . . . . . . . . . . . . . . . . 220

9.6.5.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 221

10 Main memory . . . . . . . . . . . . . . . . . . . . . . . . . 223

10.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 224

10.1.1 Population rules . . . . . . . . . . . . . . . . . . . . . . . . . 226

10.1.2 Modes of operation . . . . . . . . . . . . . . . . . . . . . . . 227

10.1.2.1 Independent Channel mode . . . . . . . . . . . . . . . . . 227

10.1.2.2 Mirrored Channel and Performance modes . . . . . . . . . 228

10.1.2.3 Rank Sparing mode . . . . . . . . . . . . . . . . . . . . . 229

10.2 Installing a memory module . . . . . . . . . . . . . . . . . 233

10.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 233

10.2.2 Selecting the memory slot . . . . . . . . . . . . . . . . . . . 233

10.2.3 Installing a memory module . . . . . . . . . . . . . . . . . . . 234

10.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 234

10.3 Removing a memory module . . . . . . . . . . . . . . . . . 235

10.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 235

10.3.2 Removing a memory module . . . . . . . . . . . . . . . . . . 235

10.3.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 236

Upgrade and Maintenance Manual

RX2530 M2

Contents

10.4 Replacing a memory module . . . . . . . . . . . . . . . . . 236

10.4.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 236

10.4.2 Removing the defective memory module . . . . . . . . . . . . 236

10.4.3 Installing the new memory module . . . . . . . . . . . . . . . 237

10.4.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 237

11 Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

11.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 240

11.1.1 Supported processors . . . . . . . . . . . . . . . . . . . . . . 241

11.1.2 General equipping rules . . . . . . . . . . . . . . . . . . . . . 241

11.2 Upgrading to dual processor configuration . . . . . . . . . 241

11.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 242

11.2.2 Installing the processor . . . . . . . . . . . . . . . . . . . . . 242

11.2.3 Installing the heat sink . . . . . . . . . . . . . . . . . . . . . . 248

11.2.4 Upgrading the main memory . . . . . . . . . . . . . . . . . . 249

11.2.5 Installing four additional fan modules . . . . . . . . . . . . . . 250

11.2.6 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 250

11.3 Replacing a processor . . . . . . . . . . . . . . . . . . . . . 251

11.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 251

11.3.2 Removing the heat sink . . . . . . . . . . . . . . . . . . . . . 252

11.3.3 Removing the defective processor . . . . . . . . . . . . . . . 253

11.3.4 Installing the new processor . . . . . . . . . . . . . . . . . . . 256

11.3.5 Applying the thermal paste to the processor surface . . . . . . 256

11.3.6 Installing the heat sink . . . . . . . . . . . . . . . . . . . . . . 257

11.3.7 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 258

11.4 Replacing the heat sink . . . . . . . . . . . . . . . . . . . . 258

11.4.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 258

11.4.2 Removing the defective heat sink . . . . . . . . . . . . . . . . 259

11.4.3 Installing the new heat sink . . . . . . . . . . . . . . . . . . . 259

11.4.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 259

12 Optical disk drive . . . . . . . . . . . . . . . . . . . . . . . . 261

12.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 262

12.2 Installing the ODD . . . . . . . . . . . . . . . . . . . . . . . 264

12.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 264

12.2.2 Removing the dummy cover . . . . . . . . . . . . . . . . . . . 265

12.2.3 Installing the ODD . . . . . . . . . . . . . . . . . . . . . . . . 265

RX2530 M2

Upgrade and Maintenance Manual

Contents

12.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 267

12.3 Removing the ODD . . . . . . . . . . . . . . . . . . . . . . 268

12.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 268

12.3.2 Removing the ODD . . . . . . . . . . . . . . . . . . . . . . . 268

12.3.3 Installing the dummy cover . . . . . . . . . . . . . . . . . . . 270

12.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 270

12.4 Replacing the ODD . . . . . . . . . . . . . . . . . . . . . . 271

12.4.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 271

12.4.2 Removing the defective ODD . . . . . . . . . . . . . . . . . . 271

12.4.3 Installing the new ODD . . . . . . . . . . . . . . . . . . . . . 271

12.4.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 271

13 Front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

13.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 273

13.2 Front panel module . . . . . . . . . . . . . . . . . . . . . . 274

13.2.1 Replacing the front panel module . . . . . . . . . . . . . . . . 274

13.2.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 274

13.2.1.2 Removing the front panel module . . . . . . . . . . . . . . 275

13.2.1.3 Installing the front panel module . . . . . . . . . . . . . . 278

13.2.1.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 280

13.3 Front VGA board . . . . . . . . . . . . . . . . . . . . . . . . 280

13.3.1 Installing the front VGA board . . . . . . . . . . . . . . . . . 280

13.3.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 280

13.3.1.2 Removing the dummy cover . . . . . . . . . . . . . . . . 281

13.3.1.3 Installing the front VGA board . . . . . . . . . . . . . . . . 281

13.3.1.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 282

13.3.2 Removing the front VGA board . . . . . . . . . . . . . . . . . 282

13.3.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 282

13.3.2.2 Removing the front VGA board . . . . . . . . . . . . . . . 283

13.3.2.3 Installing the dummy cover . . . . . . . . . . . . . . . . . 283

13.3.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 283

13.3.3 Replacing the front VGA board . . . . . . . . . . . . . . . . . 284

13.3.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 284

13.3.3.2 Removing the defective front VGA board . . . . . . . . . . 284

13.3.3.3 Installing the new front VGA board . . . . . . . . . . . . . 284

13.3.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 284

13.4 Front panel on QRL (10 x 2.5-inch HDD configuration) . . . 285

13.4.1 Replacing the front panel on QRL . . . . . . . . . . . . . . . 285

Upgrade and Maintenance Manual

RX2530 M2

Contents

13.4.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 285

13.4.1.2 Removing the front panel on QRL . . . . . . . . . . . . . . 286

13.4.1.3 Installing the front panel on QRL . . . . . . . . . . . . . . . 287

13.4.1.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 289

14 Serial interface . . . . . . . . . . . . . . . . . . . . . . . . . 291

14.1 Installing the serial interface . . . . . . . . . . . . . . . . . 291

14.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 292

14.1.2 Removing the slot cover . . . . . . . . . . . . . . . . . . . . . 292

14.1.3 Installing the serial interface . . . . . . . . . . . . . . . . . . . 292

14.1.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 293

14.2 Removing the serial interface . . . . . . . . . . . . . . . . . 294

14.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 294

14.2.2 Removing the serial interface . . . . . . . . . . . . . . . . . . 294

14.2.3 Installing the slot cover . . . . . . . . . . . . . . . . . . . . . 295

14.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 295

14.3 Replacing the serial interface . . . . . . . . . . . . . . . . . 296

14.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 296

14.3.2 Removing the defective serial interface . . . . . . . . . . . . . 296

14.3.3 Installing the new serial interface . . . . . . . . . . . . . . . . 296

14.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 296

15 System board and components . . . . . . . . . . . . . . . . 297

15.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 297

15.2 CMOS battery . . . . . . . . . . . . . . . . . . . . . . . . . . 298

15.2.1 Replacing the CMOS battery . . . . . . . . . . . . . . . . . . 298

15.2.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 299

15.2.1.2 Replacing the defective CMOS battery . . . . . . . . . . . 299

15.2.1.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 300

15.3 USB Flash Module (UFM) . . . . . . . . . . . . . . . . . . . 300

15.3.1 Installing the UFM . . . . . . . . . . . . . . . . . . . . . . . . 300

15.3.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 300

15.3.1.2 Installing the UFM . . . . . . . . . . . . . . . . . . . . . . 301

15.3.1.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 302

15.3.1.4 Software configuration . . . . . . . . . . . . . . . . . . . . 302

15.3.2 Removing the UFM . . . . . . . . . . . . . . . . . . . . . . . 303

15.3.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 303

RX2530 M2

Upgrade and Maintenance Manual

Contents

15.3.2.2 Removing the UFM . . . . . . . . . . . . . . . . . . . . . 304

15.3.2.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 305

15.3.3 Replacing the UFM . . . . . . . . . . . . . . . . . . . . . . . 306

15.3.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 306

15.3.3.2 Removing the defective UFM . . . . . . . . . . . . . . . . 306

15.3.3.3 Installing the new UFM . . . . . . . . . . . . . . . . . . . 307

15.3.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 308

15.3.3.5 Software configuration . . . . . . . . . . . . . . . . . . . 308

15.4 Trusted Platform Module (TPM) . . . . . . . . . . . . . . . . 309

15.4.1 Installing the TPM . . . . . . . . . . . . . . . . . . . . . . . . 309

15.4.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 309

15.4.1.2 Installing the TPM . . . . . . . . . . . . . . . . . . . . . . 310

15.4.1.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 312

15.4.2 Removing the TPM . . . . . . . . . . . . . . . . . . . . . . . 313

15.4.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 313

15.4.2.2 Removing the TPM . . . . . . . . . . . . . . . . . . . . . 315

15.4.2.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 316

15.4.3 Replacing the TPM . . . . . . . . . . . . . . . . . . . . . . . 317

15.4.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 317

15.4.3.2 Removing the defective TPM . . . . . . . . . . . . . . . . 318

15.4.3.3 Installing the new TPM . . . . . . . . . . . . . . . . . . . 318

15.4.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 318

15.5 SATA DOM . . . . . . . . . . . . . . . . . . . . . . . . . . . 319

15.5.1 Installing the SATA DOM . . . . . . . . . . . . . . . . . . . . 319

15.5.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 319

15.5.1.2 Installing the SATA DOM . . . . . . . . . . . . . . . . . . 319

15.5.1.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 320

15.5.2 Removing the SATA DOM . . . . . . . . . . . . . . . . . . . 321

15.5.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 321

15.5.2.2 Removing the SATA DOM . . . . . . . . . . . . . . . . . . 321

15.5.2.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 321

15.5.3 Replacing the SATA DOM . . . . . . . . . . . . . . . . . . . 322

15.5.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 322

15.5.3.2 Replacing the SATA DOM . . . . . . . . . . . . . . . . . . 322

15.5.3.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 322

15.6 iRMC microSD card . . . . . . . . . . . . . . . . . . . . . . 323

15.6.1 Installing the iRMC microSD card . . . . . . . . . . . . . . . . 323

15.6.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 323

15.6.1.2 Installing the iRMC microSD card . . . . . . . . . . . . . . 323

15.6.1.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 324

15.6.2 Removing the iRMC microSD card . . . . . . . . . . . . . . . 324

Upgrade and Maintenance Manual

RX2530 M2

Contents

15.6.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 324

15.6.2.2 Removing the iRMC microSD card . . . . . . . . . . . . . 325

15.6.2.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 325

15.6.3 Replacing the iRMC microSD card . . . . . . . . . . . . . . . 325

15.6.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 326

15.6.3.2 Replacing the iRMC microSD card . . . . . . . . . . . . . . 326

15.6.3.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 326

15.7 System board . . . . . . . . . . . . . . . . . . . . . . . . . . 327

15.7.1 Replacing the system board . . . . . . . . . . . . . . . . . . . 327

15.7.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 329

15.7.1.2 Removing the defective system board . . . . . . . . . . . . 330

15.7.1.3 Installing the new system board . . . . . . . . . . . . . . . 331

15.7.1.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 333

16 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335

16.1 Overview cables . . . . . . . . . . . . . . . . . . . . . . . . 335

16.2 Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337

17 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351

17.1 Mechanical overview . . . . . . . . . . . . . . . . . . . . . . 351

17.1.1 Server front . . . . . . . . . . . . . . . . . . . . . . . . . . . 351

17.1.2 Server rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353

17.1.3 Server interior . . . . . . . . . . . . . . . . . . . . . . . . . . 354

17.2 Connectors and indicators . . . . . . . . . . . . . . . . . . 356

17.2.1 Connectors and indicators on the system board . . . . . . . . 356

17.2.1.1 Onboard connectors . . . . . . . . . . . . . . . . . . . . . 356

17.2.1.2 Onboard indicators and controls . . . . . . . . . . . . . . . 358

17.2.1.3 I/O panel connectors . . . . . . . . . . . . . . . . . . . . . 360

17.2.1.4 I/O panel indicators . . . . . . . . . . . . . . . . . . . . . . 361

17.2.1.5 Indicators on power supply units (slide-in units) . . . . . . . 362

17.2.2 Indicators on the front panel . . . . . . . . . . . . . . . . . . . 363

17.2.3 Indicators on the accessible drives/components . . . . . . . . 366

17.3 Onboard settings . . . . . . . . . . . . . . . . . . . . . . . . 368

17.4 Minimum startup configuration . . . . . . . . . . . . . . . . 369

RX2530 M2

Upgrade and Maintenance Manual

Contents

Upgrade and Maintenance Manual

RX2530 M2

1 Introduction

This Upgrade and Maintenance Manual provides instructions for the following procedures:

●

Upgrading the server configuration by adding optional hardware components

●

Upgrading the server configuration by replacing existing hardware components with superior ones.

●

Replacing defective hardware components

This manual focuses on on-site maintenance tasks. It is recommended to prepare each service assignment following remote diagnostics procedures, as described in the "ServerView Suite Local Service Concept (LSC)" manual (see section "Documents you need at hand" on page 31.

CAUTION!

The document at hand comprises procedures of a wide range of complexity. Check the profile of qualification for technicians before assigning tasks. Before you start, carefully read "Classification of

procedures" on page 25.

RX2530 M2

Upgrade and Maintenance Manual 21

Introduction

1.1 Notational conventions

The following notational conventions are used in this manual:

Text in italics indicates commands or menu items

fixed font indicates system output

semi-bold fixed font

"Quotation marks" indicate names of chapters and terms that are being

Ê describes activities that must be performed in the order

[Abc] indicates keys on the keyboard

CAUTION! Pay particular attention to texts marked with this symbol!

indicates text to be entered by the user

emphasized

shown

Failure to observe this warning may endanger your life, destroy the system or lead to the loss of data.

indicates additional information, notes and tips

indicates the procedure category in terms of complexity and qualification requirements, see "Classification of

procedures" on page 25

22 Upgrade and Maintenance Manual

indicates the average task duration, see "Average task

duration" on page 28

RX2530 M2

2 Before you start

Before you start any upgrade or maintenance task, please proceed as follows:

Ê Carefully read the safety instructions in chapter "Important information" on

page 33.

Ê Make sure that all necessary manuals are available. Refer to the

documentation overview in section "Documents you need at hand" on

page 31. Print the PDF files if required.

Ê Make yourself familiar with the procedure categories introduced in section

"Classification of procedures" on page 25.

Ê Ensure that all required tools are available according to section "Tools you

need at hand" on page 29.

Advanced Thermal Design

The Advanced Thermal Design option allows you to operate the system with a wider temperature range either of 5 °C to 40 °C or 5 °C to 45 °C, depending on your system and configuration.

This option can only be ordered from the manufacturer and is indicated by the respective logo on the identification rating plate.

CAUTION

In a system that is configured with Advanced Thermal Design, only certain components which support the respectively increased higher operating temperature range may be installed and used. For applicable restrictions, please refer to the official configurator tool.

Installing optional components

The operating manual of your server gives an introduction to server features and provides an overview of available hardware options. Use the Fujitsu ServerView Suite management software and the iRMC web frontend to prepare hardware expansions. ServerView Suite documentation is available online at http://manuals.ts.fujitsu.com (http://jp.fujitsu.com/platform/server/primergy/manual/ for the Japanese market).

RX2530 M2

Upgrade and Maintenance Manual 23

Before you start

Please refer to the following ServerView Suite topics:

– Operation – Virtualization – Maintenance – Out-Of-Band Management

For the latest information on hardware options, refer to your server’s hardware configurator available online at the following address: for the global market:

http://ts.fujitsu.com/products/standard_servers/index.htm

for the Japanese market:

http://jp.fujitsu.com/platform/server/primergy/system/

Please contact your local Fujitsu customer service partner for details on how to order expansion kits or spare parts. Use the Fujitsu Illustrated Spares Catalog to identify the required spare part and obtain technical data and order information. Illustrated Spares catalogs are available online at

http://manuals.ts.fujitsu.com/illustrated_spares (global market only).

Replacing a defective component

The Global Error indicator on the front of the server reports defective hardware components that need to be replaced. For further information on the controls and indicators of your server, refer to the operating manual of your server and section "Connectors and indicators" on page 356.

If the system has been powered off in order to replace a non-hot plug unit, a system of PRIMERGY diagnostic indicators guides you to the defective component. The "Indicate CSS" button enables the indicator next to the defective component even if the server has been switched off and disconnected from the mains. For further information, please refer to sections "Using

diagnostics information" on page 45 and "Indicators on the front panel" on page 363.

If the defective component is a customer replaceable unit included in the CSS concept (Customer Self Service), the CSS indicator on the front side of the server will light up.

It is recommended to prepare local maintenance tasks using remote diagnostics procedures, as described in the "ServerView Suite Local Service Concept (LSC)" manual.

24 Upgrade and Maintenance Manual

RX2530 M2

Before you start

2.1 Classification of procedures

The complexity of maintenance procedures varies significantly. Procedures have been assigned to one of three unit categories, indicating the level of difficulty and required qualification.

At the beginning of each procedure, the involved unit type is indicated by one of the symbols introduced in this section.

Please ask your local Fujitsu service center for more detailed information.

2.1.1 Customer Replaceable Units (CRU)

Customer Replaceable Units (CRU)

Customer Replaceable Units are intended for customer self service and may be installed or replaced as hot-plug components during operation.

Components that the customer is entitled to replace may differ according to the service form in his country. For the Japanese market use the following address:

http://jp.fujitsu.com/platform/server/primergy/

Hot-plug components increase system availability and guarantee a high degree of data integrity and fail-safe performance. Procedures can be carried out without shutting down the server or going offline.

Components that are handled as Customer Replaceable Units

– Hot-plug power supply units – Hot-plug fan modules – Hot-plug HDD/SSD modules

Peripherals that are handled as Customer Replaceable Units

– Keyboard – Mouse

RX2530 M2

Upgrade and Maintenance Manual 25

Before you start

2.1.2 Upgrade and Repair Units (URU)

Upgrade and Repair Units (URU)

Upgrade and Repair Units are non hot-plug components that can be ordered separately to be installed as options (Upgrade Units) or are available to the customer through customer self service (Repair Units).

Server management error messages and diagnostic indicators on the front panel and system board will report defective Upgrade and Repair Units as customer replaceable CSS components.

Upgrade and repair procedures involve shutting down and opening the server.

CAUTION!

The device may be seriously damaged or cause damage if it is opened without authorization or if repairs are attempted by unauthorized and untrained personnel.

Components that are handled as Upgrade Units

– Processors (upgrade kits) – Optical disk drives – Expansion cards – Flash backup units – Memory modules –SATA DOM – iRMC microSD card

Components that are handled solely as Repair Units

– CMOS battery

26 Upgrade and Maintenance Manual

RX2530 M2

Before you start

2.1.3 Field Replaceable Units (FRU)

Field Replaceable Units (FRU)

Removing and installing Field Replaceable Units involves complex maintenance procedures on integral server components. Procedures will require shutting down, opening and disassembling the server.

CAUTION!

Maintenance procedures involving Field Replaceable Units must be performed exclusively by Fujitsu service personnel or technicians trained by Fujitsu. Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability.

Components that are handled as Field Replaceable Units

– Processor (replacement) – SAS / SATA backplanes – Front panel module – System board – Trusted Platform Module (TPM) – USB Flash Module (UFM)

Please ask your local Fujitsu service center for more detailed information.

RX2530 M2

Upgrade and Maintenance Manual 27

Before you start

2.2 Average task duration

Hardware: 10 minutes

The average task duration including preliminary and concluding steps is indicated at the beginning of each procedure next to the procedure class.

Refer to the following table for an overview of steps taken into account for calculating the average task duration:

Step included Explanation

Shutdown time depends on hardware and software configuration and may vary

Server shutdown no

Rack removal, disassembly

Transport no

Maintenance procedures

Transport no

Assembly, rack installation

Starting up no

Table 1: Calculation of the average task duration

yes

significantly.

Software tasks necessary before maintenance are described in section

"Starting the maintenance task" on page 71.

making the server available, removing the server from the rack (if applicable)

Transporting the server to the service table (where required) depends on local customer conditions.

maintenance procedures including preliminary and concluding software tasks

Returning the server to its installation site (where required) depends on local customer conditions.

reassembling the server, installing the server in the rack (if applicable)

Booting time depends on hardware and software configuration and may vary significantly.

28 Upgrade and Maintenance Manual

RX2530 M2

Before you start

2.3 Tools you need at hand

When preparing the maintenance task, ensure that all required tools are available according to the overview below. You will find a list of required tools at the beginning of each procedure.

Screw driver / Bit insert

Torque

Phillips PH2 / (+) No. 2

0.6 Nm

Screw Usage Type

Slot bracket to chassis, system board, SAS expander board

M3 x 4.5 mm (silver)

C26192-Y10-C67

Phillips PH2 / (+) No. 2

0.6 Nm

Phillips PH2 / (+) No. 1

0.6 Nm

Phillips PH1 / (+) No. 1

0.4 Nm

Special bit insert

0.4 Nm

Torx Plus 6

0.2 Nm

Table 2: List of used screws (not applicable for the Japanese market)

Slot bracket to expansion card

3.5-inch HDD

Front VGA,

2.5-inch HDD, DynamicLoM module

TPM screw

ODD latch

M3 x 3.5 mm (silver)

C26192-Y10-C151

UNC 6-32 x 5 mm (black)

C26192-Y10-C200

M3 x 3.5 mm (silver)

C26192-Y10-C102

REM 3 x 15 mm (black)

C26192-Y10-C176

M2 x 4 mm (black)

C26192-Y10-C166

RX2530 M2

Upgrade and Maintenance Manual 29

Before you start

Screw driver / Bit insert

Torque

Screw Usage Type

Phillips PH1 / (+) No. 1

0.06 Nm

Phillips PH1 / (+) No. 1

0.4 Nm

Hexagon bolt

0.6 Nm

Phillips PH1 / (+) No. 1

0.4 Nm

SW5

0.6 Nm

UFM nylon screw

TFM

Front VGA connector, serial interface

Front panel on QRL

DynamicLoM module (D3245, D3255)

M3 x 4.5 mm (white)

A3C40109082

M2.5 x 4 mm (silver)

A3C40137316

UNC #4-40 (silver)

V26827-B408-V989

M2.5 x 8 mm (silver)

C26192-Y10-C174

M3 x 5 mm (silver)

C26192-Y1-C65

SW5

0.6 Nm

Table 2: List of used screws (not applicable for the Japanese market)

30 Upgrade and Maintenance Manual

DynamicLoM module (D3265, D3275)

M3 x 8 mm (silver)

C26192-Y1-C66

RX2530 M2

Before you start

2.4 Documents you need at hand

Maintenance procedures may include references to additional documentation. When preparing the maintenance task, ensure that all required manuals are available according to the overview below.

– Ensure to store all printed manuals enclosed with your server in a

save place for future reference.

– Unless stated otherwise, all manuals are available online at

http://manuals.ts.fujitsu.com under x86 Servers.

For the Japanese market please use the following address:

http://jp.fujitsu.com/platform/server/primergy/manual/

Document Description

"Quick Start Hardware FUJITSU Server PRIMERGY RX2530 M2" leaflet

"ServerView Quick Start Guide"

" ServerView クイックスタートガイド " for the Japanese market

"Safety notes and regulations" manual

" 安全上のご注意 " for the Japanese market

"FUJITSU Server PRIMERGY RX2530 M2 Operating Manual"

"D3279 BIOS Setup Utility for FUJITSU Server PRIMERGY RX2530 M2 Reference Manual"

System board label

Table 3: Documentation you need at hand

Quick installation poster for initial operation, available online

Information on initial server setup and software configuration, available online

Important safety information, available online, or as a printed copy

available online

Information on configurable BIOS options and parameters, available online

Label inside the top cover outlining connectors, indicators and jumper

RX2530 M2

Upgrade and Maintenance Manual 31

Before you start

Document Description

– "ServerView Suite Local Service

Concept (LSC)" user guide

– "ServerView Operations Manager -

Software documentation

Server Management" user guide

– "iRMC S4 - Integrated Remote

Management Controller" user guide

– "ServerView embedded Lifecycle

Management (eLCM)" User Guide

Spare parts identification and information system (global market only), available for

Illustrated Spares catalog

online use or download (Windows OS) at

http://manuals.ts.fujitsu.com/illustrated_spares

or from the CSS component view of the ServerView Operations Manager

Glossary available online

"Warranty" manual

" 保証書 " for the Japanese market

Important information on warranty regulations, recycling and service, available online, or as a printed copy

"Returning used devices" manual

"Service Desk" leaflet

Recycling and contact information, available online, or as a printed copy

" サポート＆サービス " for the Japanese market

RAID documentation, available online at

http://manuals.ts.fujitsu.com under x86 Servers

- Expansion Cards - Storage Adapters

Additional documentation

For the Japanese market please use the following address:

http://jp.fujitsu.com/platform/server/primergy/ manual/

– Operating system documentation,

Third party documentation

online help

– Peripherals documentation

Table 3: Documentation you need at hand

32 Upgrade and Maintenance Manual

RX2530 M2

3 Important information

CAUTION!

Before installing and starting up a device, please observe the safety instructions listed in the following section. This will help you to avoid making serious errors that could impair your health, damage the device and endanger the data base.

3.1 Safety instructions

The following safety instructions are also provided in the manual "Safety Notes and Regulations" or " 安全上のご注意 ".

This device meets the relevant safety regulations for IT equipment. If you have any questions about whether you can install the server in the intended environment, please contact your sales outlet or our customer service team.

●

The actions described in this manual shall be performed by technical specialists. A technical specialist is a person who is trained to install the server including hardware and software.

●

Repairs to the device that do not relate to CSS failures shall be performed by service personnel. Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability.

●

Any failure to observe the guidelines in this manual, and any improper repairs could expose the user to risks (electric shock, energy hazards, fire hazards) or damage the equipment.

●

Before installing/removing internal options to/from the server, turn off the server, all peripheral devices, and any other connected devices. Also unplug all power cords from the power outlet. Failure to do so can cause electric shock or damage.

Before starting up

●

During installation and before operating the device, observe the instructions on environmental conditions for your device.

●

If the device is brought in from a cold environment, condensation may form both inside and on the outside of the device.

RX2530 M2

Upgrade and Maintenance Manual 33

Important information

Wait until the device has acclimatized to room temperature and is absolutely dry before starting it up. Material damage may be caused to the device if this requirement is not observed.

●

Transport the device only in the original packaging or in packaging that protects it from knocks and jolts. For the Japanese market, transporting the device in its original packaging does not apply.

Installation and operation

●

This unit should not be operated in ambient temperatures above 35 °C. For servers with Advanced Thermal Design the ambient temperature can increase to 40 °C or 45 °C.

●

If the unit is integrated into an installation that draws power from an industrial power supply network with an IEC309 connector, the power supply's fuse protection must comply with the requirements for non-industrial power supply networks for type A connectors.

●

The unit automatically adjusts itself to a mains voltage in a range of 100 V 240 V. Ensure that the local mains voltage lies within these limits.

●

This device must only be connected to properly grounded power outlets or connected to the grounded rack internal power distribution system with tested and approved power cords.

●

Ensure that the device is connected to a properly grounded power outlet close to the device.

●

Ensure that the power sockets on the device and the properly grounded power outlets are easily accessible.

●

The On/Off button or the main power switch (if present) does not isolate the device from the mains power supply. In case of repair or servicing disconnect the device completely from the mains power supply, unplug all power plugs from the properly grounded power outlets.

●

Always connect the server and the attached peripherals to the same power circuit. Otherwise you run the risk of losing data if, for example, the server is still running but a peripheral device (e.g. memory subsystem) fails during a power outage.

●

Data cables must be adequately shielded.

34 Upgrade and Maintenance Manual

RX2530 M2

Important information

●

Ethernet cabling has to comply with EN 50173 and EN 50174-1/2 standards or ISO/IEC 11801 standard respectively. The minimum requirement is a Category 5 shielded cable for 10/100 Ethernet, or a Category 5e cable for Gigabit Ethernet.

●

Route the cables in such a way that they do not create a potential hazard (make sure no-one can trip over them) and that they cannot be damaged. When connecting the server, refer to the relevant instructions in this manual.

●

Never connect or disconnect data transmission lines during a storm (risk of lightning hazard).

●

Make sure that no objects (e.g. jewelry, paperclips etc.) or liquids can get inside the server (risk of electric shock, short circuit).

●

In emergencies (e.g. damaged casing, controls or cables, penetration of liquids or foreign bodies), contact the system administrator or your customer service team. Only disconnect the system from the mains power supply if there is no risk of harming yourself.

●

Proper operation of the system (in accordance with IEC 60950-1 resp. EN 60950-1) is only ensured if the casing is completely assembled and the rear covers for the installation slots have been fitted (electric shock, cooling, fire protection, interference suppression).

●

Only install system expansions that satisfy the requirements and rules governing safety and electromagnetic compatibility and those relating to telecommunication terminals. If you install other expansions, they may damage the system or violate the safety regulations. Information on which system expansions are approved for installation can be obtained from our customer service center or your sales outlet.

●

The components marked with a warning notice (e.g. lightning symbol) may only be opened, removed or exchanged by authorized, qualified personnel. Exception: CSS components can be replaced.

●

The warranty is void if the server is damaged during installation or replacement of system expansions.

●

Only set screen resolutions and refresh rates that are specified in the operating manual for the monitor. Otherwise, you may damage your monitor. If you are in any doubt, contact your sales outlet or customer service center.

●

RX2530 M2

Upgrade and Maintenance Manual 35

Important information

●

Do not damage or modify internal cables or devices. Doing so may cause a device failure, fire, or electric shock and will void the warranty and exempt the manufacturer from all liability.

●

Devices inside the server remain hot after shutdown. Wait for a while after shutdown before installing or removing internal options.

●

The circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity. To ensure reliable protection, if you are wearing an earthing band on your wrist when working with this type of module, connect it to an unpainted, conducting metal part of the system.

●

Do not touch the circuitry on boards or soldered parts. Hold the metallic areas or the edges of the circuit boards.

●

Install the screw removed during installation/detaching internal options in former device/position. To use a screw of the different kind can cause a breakdown of equipment.

●

The installation indicated on this document is sometimes changed to the kind of possible options without notice.

Batteries

●

Incorrect replacement of batteries may lead to a risk of explosion. The batteries may only be replaced with identical batteries or with a type recommended by the manufacturer.

●

Do not throw batteries into the trash can.

●

Batteries must be disposed of in accordance with local regulations concerning special waste.

●

Make sure that you insert the battery the right way round.

●

The battery used in this device may present a fire or chemical burn hazard if mistreated. Do not disassemble, heat about 100 °C (212F), or incinerate the battery.

●

All batteries containing pollutants are marked with a symbol (a crossed-out garbage can). In addition, the marking is provided with the chemical symbol of the heavy metal decisive for the classification as a pollutant:

Cd Cadmium Hg Mercury Pb Lead

36 Upgrade and Maintenance Manual

RX2530 M2

Important information

Working with CDs/DVDs/BDs and optical drives

When working with devices with optical drives, these instructions must be followed.

CAUTION!

●

Only use CDs/DVDs/BDs that are in perfect condition, in order to prevent data loss, equipment damage and injury.

●

Check each CD/DVD/BD for damage, cracks, breakages etc. before inserting it in the drive.

Note that any additional labels applied may change the mechanical properties of a CD/DVD/BD and cause imbalance.

Damaged and imbalanced CDs/DVDs/BDs can break at high drive speeds (data loss).

Under certain circumstances, sharp CD/DVD/BD fragments can pierce the cover of the optical drive (equipment damage) and can fly out of the device (danger of injury, particularly to uncovered body parts such as the face or neck).

●

High humidity and airborne dust levels are to be avoided. Electric shocks and/or server failures may be caused by liquids such as water, or metallic items, such as paper clips, entering a drive.

●

Shocks and vibrations are also to be avoided.

●

Do not insert any objects other than the specified CDs/DVDs/BDs.

●

RX2530 M2

Do not pull on, press hard, or otherwise handle the CD/DVD/BD tray roughly.

Do not disassemble the optical drive.

Before use, clean the optical disk tray using a soft, dry cloth.

As a precaution, remove disks from the optical drive when the drive is not to be used for a long time. Keep the optical disk tray closed to prevent foreign matter, such as dust, from entering the optical drive.

Hold CDs/DVDs/BDs by their edges to avoid contact with the disk surface.

Upgrade and Maintenance Manual 37

Important information

●

Do not contaminate the CD/DVD/BD surface with fingerprints, oil, dust, etc. If dirty, clean with a soft, dry cloth, wiping from the center to the edge. Do not use benzene, thinners, water, record sprays, antistatic agents, or silicone-impregnated cloth.

●

Be careful not to damage the CD/DVD/BD surface.

●

Keep the CDs/DVDs/BDs away from heat sources.

●

Do not bend or place heavy objects on CDs/DVDs/BDs.

●

Do not write with ballpoint pen or pencil on the label (printed) side.

●

Do not attach stickers or similar to the label side. Doing so may cause rotational eccentricity and abnormal vibrations.

●

When a CD/DVD/BD is moved from a cold place to a warm place, moisture condensation on the CD/DVD/BD surface can cause data read errors. In this case, wipe the CD/DVD/BD with a soft, dry cloth then let it air dry. Do not dry the CD/DVD/BD using devices such as a hair dryer.

●

To avoid dust, damage, and deformation, keep the CD/DVD/BD in its case whenever it is not in use.

●

Do not store CDs/DVDs/BDs at high temperatures. Areas exposed to prolonged direct sunlight or near heating appliances are to be avoided.

You can prevent damage from the optical drive and the CDs/DVDs/BDs, as well as premature wear of the disks, by observing the following suggestions:

– Only insert disks in the drive when needed and remove them after

use. – Store the disks in suitable sleeves. – Protect the disks from exposure to heat and direct sunlight.

Laser information

The optical drive complies with IEC 60825-1 laser class 1.

CAUTION!

The optical drive contains a light-emitting diode (LED), which under certain circumstances produces a laser beam stronger than laser class 1. Looking directly at this beam is dangerous.

Never remove parts of the optical drive casing!

38 Upgrade and Maintenance Manual

RX2530 M2

Important information

Modules with Electrostatic-Sensitive Devices

Modules with electrostatic-sensitive devices are identified by the following sticker:

Figure 1: ESD label

When you handle components fitted with ESDs, you must always observe the following points:

●

Switch off the system and remove the power plugs from the power outlets

before installing or removing components with ESDs.

●

You must always discharge static build-up (e.g. by touching a grounded

object) before working with such components.

●

Any devices or tools that are used must be free of electrostatic charge.

●

Wear a suitable grounding cable that connects you to the external chassis

of the system unit.

●

Always hold components with ESDs at the edges or at the points marked

green (touch points).

●

Do not touch any connectors or conduction paths on an ESD.

●

Place all the components on a pad which is free of electrostatic charge.

For a detailed description of how to handle ESD components, see the relevant European or international standards (EN 61340-5-1, ANSI/ESD S20.20).

RX2530 M2

Upgrade and Maintenance Manual 39

Important information

Transporting the server

●

Only transport the server in its original packaging or in packaging that protects it from impacts and jolts. For the Japanese market, transporting the device in its original packaging does not apply.

●

Do not unpack the server until it is at its installation location.

●

If you need to lift or transport the server, ask other people to help you.

●

Never lift or carry the device by the handles on the front panel.

Notes on installing the server in the rack

●

For safety reasons, at least two people are required to install the server in the rack because of its weight and size.

(For the Japanese market, please refer to " 安全上のご注意 ".)

●

Never lift the server into the rack using the handles on the front panel.

●

When connecting and disconnecting cables, observe the relevant instructions in the "Important Information" chapter of the technical manual for the corresponding rack. The technical manual is supplied with the corresponding rack.

●

When installing the rack, make sure that the anti-tilt protection is correctly fitted.

●

For safety reasons, no more than one unit may be removed from the rack at any one time during installation and maintenance work.

●

If several units are simultaneously removed from the rack, there is a risk that the rack could tip over.

●

The rack must be connected to the power supply by an authorized specialist (electrician).

●

If the server is integrated into an installation that draws power from an industrial power supply network with an IEC309 type connector, the power supply's fuse protection must comply with the requirements for nonindustrial power supply networks for the type A connector.

40 Upgrade and Maintenance Manual

RX2530 M2

Important information

3.2 ENERGY STAR

Products that have been certified compliant with ENERGY STAR and identified as such are in full compliance with the specification at shipping. Note that energy consumption can be affected by software that is installed or any changes that are made to the hardware configuration or BIOS or energy options subsequently. In such cases, the properties guaranteed by ENERGY STAR can no longer be assured.

The "ServerView Operations Manager" user guide contains instructions for reading out measurement values, including those relating to current energy consumption and air temperatures. Either the Performance Monitor or the Task Manager can be used to read out CPU utilization levels.

3.3 CE conformity

The system complies with the requirements of the EC directives 2004/108/EC regarding "Electromagnetic Compatibility" and 2006/95/EC "Low Voltage Directive" and the directive of the European Parliament and Council 2011/65/EU. This is indicated by the CE marking (CE = Communauté Européenne).

RX2530 M2

Upgrade and Maintenance Manual 41

Important information

3.4 FCC Class A Compliance Statement

If there is an FCC statement on the device, it applies to the products covered in this manual, unless otherwise specified herein. The statement for other products will appear in the accompanying documentation.

NOTE:

This equipment has been tested and found to comply with the limits for a "Class A" digital device, pursuant to Part 15 of the FCC rules and meets all requirements of the Canadian Interference-Causing Equipment Standard ICES-003 for digital apparatus. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in strict accordance with the instructions, may cause harmful interference to radio communications. However, there is no warranty that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

●

Reorient or relocate the receiving antenna.

●

Increase the separation between equipment and the receiver.

●

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

●

Consult the dealer or an experienced radio/TV technician for help.

Fujitsu is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Fujitsu. The correction of interferences caused by such unauthorized modification, substitution or attachment will be the responsibility of the user.

The use of shielded I/O cables is required when connecting this equipment to any and all optional peripheral or host devices. Failure to do so may violate FCC and ICES rules.

WARNING:

This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

42 Upgrade and Maintenance Manual

RX2530 M2

Important information

3.5 Environmental protection

Environmentally-friendly product design and development

This product has been designed in accordance with the Fujitsu standard for "environmentally friendly product design and development". This means that key factors such as durability, selection and labeling of materials, emissions, packaging, ease of dismantling and recycling have been taken into account.

This saves resources and thus reduces the harm done to the environment. Further information can be found at:

– http://ts.fujitsu.com/products/standard_servers/index.html (for the global market) – http://jp.fujitsu.com/platform/server/primergy/concept/ (for the Japanese

market)

Energy-saving information

Devices that do not need to be constantly switched on should be switched off until they are needed as well as during long breaks and after completion of work.

Packaging information

This packaging information doesn’t apply to the Japanese market.

Do not throw away the packaging. You may need it later for transporting the system. If possible, the equipment should only be transported in its original packaging.

Information on handling consumables

Please dispose of printer consumables and batteries in accordance with the applicable national regulations.

In accordance with EU directives, batteries must not be disposed of with unsorted domestic waste. They can be returned free of charge to the manufacturer, dealer or an authorized agent for recycling or disposal.

All batteries containing pollutants are marked with a symbol (a crossed-out garbage can). They are also marked with the chemical symbol for the heavy metal that causes them to be categorized as containing pollutants:

Cd Cadmium Hg Mercury Pb Lead

RX2530 M2

Upgrade and Maintenance Manual 43

Important information

Labels on plastic casing parts

Please avoid sticking your own labels on plastic parts wherever possible, since this makes it difficult to recycle them.

Returns, recycling and disposal

Please handle returns, recycling and disposal in accordance with local regulations.

The device must not be disposed of with domestic waste. This device is labeled in compliance with European directive 2002/96/EC on waste electrical and electronic equipment (WEEE).

This directive sets the framework for returning and recycling used equipment and is valid across the EU. When returning your used device, please use the return and collection systems available to you. Further information can be found at

http://ts.fujitsu.com/recycling.

Details regarding the return and recycling of devices and consumables within Europe can also be found in the "Returning used devices" manual, via your local Fujitsu branch or from our recycling center in Paderborn:

Fujitsu Technology Solutions Recycling Center D-33106 Paderborn

Tel. +49 5251 525 1410 Fax +49 5251 525 32 1410

44 Upgrade and Maintenance Manual

RX2530 M2

4 Basic hardware procedures

4.1 Using diagnostics information

Use the Fujitsu ServerView Suite management software to plan the upgrade or replacement of hardware components. Please refer to the following ServerView Suite topics:

– Operation – Maintenance

It is recommended to prepare local maintenance tasks using remote diagnostics procedures, as described in the "ServerView Suite Local Service Concept (LSC)" manual.

Please contact your local Fujitsu customer service partner for details on the service concept and on how to order expansion kits or spare parts. Use the Fujitsu Illustrated Spares Catalog to identify the required spare part and obtain technical data and order information. Illustrated Spares catalogs are available online at http://manuals.ts.fujitsu.com/illustrated_spares (global market only).

Perform the following diagnostics procedures to identify defective servers and components.

4.1.1 Locating the defective server

When working in a datacenter environment, switch on the ID indicator on the front and rear connector panels of the server for easy identification.

Ê Press the ID button on the front panel, use the iRMC web frontend or the

ServerView Operation Manager user interface to switch on the system

identification LEDs.

For further information, refer to the "ServerView Suite Local Service Concept (LSC)" manual and the "Integrated Remote Management Controller" user guide.

Ê When using ServerView Operations Manager to toggle the ID indicator,

choose Single System View and press the Locate button.

Ê Remember to switch off the ID indicator after the maintenance task has been

concluded successfully.

RX2530 M2

Upgrade and Maintenance Manual 45

Basic hardware procedures

4.1.2 Determining the error class

The Local Service Concept (LSC) allows you to identify defective server components. Failure events are assigned to one of two error classes:

– Global Error events that need to be resolved by maintenance personnel

– Customer Self Service (CSS) error events that may be resolved by

operating personnel

Global Error and CSS LEDs indicate, if the defective component is a customer replaceable unit or if maintenance personnel needs to be dispatched to replace the part.

The indicators also light up in standby mode and after a server restart due to a power failure.

4.1.2.1 Global Error indicator

Ê Check the Global Error indicator on the front panel of the server.

Ê For further diagnostics, proceed as follows:

– Hardware errors:

Check the System Event Log (SEL) as described in section "Viewing the

SEL" on page 92.

– Software / agent related errors:

Check the ServerView System Monitor, available on Windows or Linux based servers with ServerView agents installed.

For further information, please refer to the "ServerView System Monitor" user guide.

4.1.2.2 Customer Self Service (CSS) indicator

Ê Check the CSS indicator on the front panel of the server.

46 Upgrade and Maintenance Manual

RX2530 M2

Basic hardware procedures

4.1.3 Locating the defective component

After determining the error class by the CSS or Global Error indicators (see section "Determining the error class" on page 46) local diagnostic indicators on the system board, HDD modules and power supply units (only slide-in units) allow you to identify the defective component.

For further information, refer to the "ServerView Suite Local Service Concept (LSC)" manual.

4.1.3.1 Local diagnostic indicators on the system board

Using the Indicate CSS button

Ê Shut down and power off the server.

Ê Disconnect the AC power cord(s) from the system.

It is mandatory to disconnect power cords in order to use the Indicate CSS functionality.

Ê Press the Indicate CSS button to highlight defective components (see

section "Onboard indicators and controls" on page 358).

In addition to local diagnostic indicators, CSS or Global Error LEDs indicate, if the defective component is a customer replaceable unit or if a service technician needs to be dispatched to replace the part (see section "Determining the error class" on page 46).

If the system has been powered off to replace a non hot-plug unit, a system of PRIMERGY diagnostics indicators guides you to the faulty component.

RX2530 M2

Upgrade and Maintenance Manual 47

Basic hardware procedures

4.2 Shutting down the server

CAUTION!

For further safety information, please refer to chapter "Important

information" on page 33.

This step is only required when upgrading or replacing non-hot plug components.

Ê Inform the system administrator that the server will be shut down and put

offline.

Ê Terminate all applications.

Ê Perform the required procedures described in the preliminary steps of each

upgrade or maintenance task.

Ê Shut down the server.

If the system is running an ACPI-compliant operating system,

pressing the On / Off button will perform a graceful shutdown.

Ê Switch on the ID indicator on the front and rear connector panels of the

server as described in section "Locating the defective server" on page 45.

48 Upgrade and Maintenance Manual

RX2530 M2

Basic hardware procedures

4.3 Disconnecting the server from the mains

Figure 2: Unlocking the cable clamp of a power supply unit

Ê Press the cable clamp down until it disengages (1).

Ê Open the cable clamp (2).

Ê Disconnect the power cord from the power supply unit and remove it from

cable clamp.

4.4 Getting access to the component

CAUTION!

●

RX2530 M2

Only for non-hot plug components: Before removing or attaching covers, turn off the server, all peripheral devices, and any other connected devices. Also unplug all power cords from the outlet. Failure to do so can cause electric shock.

The top cover must be replaced as soon as possible for purposes of cooling, to comply with EMC regulations (regulations regarding electromagnetic compatibility) and to prevent fires.

For further safety information, please refer to chapter "Important

information" on page 33.

Upgrade and Maintenance Manual 49

Basic hardware procedures

4.4.1 Extending the server out of the rack

CAUTION!

●

Use the anti-tilt plate to prevent the rack from tipping when installing

the rack. Pulling the server out of the rack without having installed the

anti-tilt plate may cause the rack to tip over.

●

Be careful not to pinch fingers or clothes when sliding out the server

or pushing it back. Failure to do so may cause injury.

●

For further safety information, please refer to chapter "Important

information" on page 33.

Ê Remove all remaining external cables from the rear connector panel and

expansion cards.

햳

햲

Figure 3: Extending the server out of the rack

Ê Fold down the two quick release levers (1).

Ê Pull the server out of the rack until it locks in place (2).

CAUTION!

Do not use the extended server as a surface on which to put things

or as a work surface, and strictly avoid leaning on or against it.

50 Upgrade and Maintenance Manual

햳

RX2530 M2

Basic hardware procedures

4.4.2 Removing the server from the rack

In most cases maintenance tasks can be performed while the server is extended from the rack. However, depending on accessibility or security guidelines, it may make sense to completely remove the server from the rack cabinet for maintenance purposes.

CAUTION!

At least two people are needed to lift the server out of the rack cabinet. (For the Japanese market, please refer to " 安全上のご注意 ".)

For configurations below 32 kg:

At least two people are needed to lift the server out of the rack cabinet.

For configurations below 55 kg:

At least three people are needed to lift the server out of the rack cabinet.

For configurations above 55 kg:

At least four people are needed to lift the server out of the rack cabinet.

Additionally, a lifter is required in the following cases:

– The server weighs more than 50 kg. – The server weighs more than 21 kg and is installed above the height

of 25 U.

When using a lifter, this removal procedure needs to be carried out by maintenance personnel.

RX2530 M2

Upgrade and Maintenance Manual 51

Basic hardware procedures

햳

햲

Figure 4: Removing the server from the rack

Ê Release the locking bars on both telescopic rails (1).

Ê Lift the server out of the telescopic rails (2) and place it on an even surface.

52 Upgrade and Maintenance Manual

RX2530 M2

Basic hardware procedures

4.4.3 Removing the top covers

Removing the housing cover

Figure 5: Removing the housing cover

Ê Push green touch points inside (1).

Ê Push the housing cover as far as it will go in the direction of the arrow (2).

Ê Lift off the housing cover upward (3).

Removing the fan cover

Figure 6: Removing the fan cover

Ê Push the fan cover as far as it will go in the direction of the arrow (1).

Ê Lift off the fan cover upward (2).

RX2530 M2

Upgrade and Maintenance Manual 53

Basic hardware procedures

4.5 Reassembling

CAUTION!

●

Before attaching the covers, make sure no unnecessary parts or tools

are left inside the server.

●

The top cover must be replaced as soon as possible for purposes of

cooling, to comply with EMC regulations (regulations regarding

electromagnetic compatibility) and to prevent fires.

●

For further safety information, please refer to chapter "Important

information" on page 33.

4.5.1 Installing the top covers

Installing the fan cover

Figure 7: Attaching the fan cover (A)

Ê Place the fan cover on the server. Notice the recesses (see circles).

CAUTION!

Take care that all cables are inside the chassis.

54 Upgrade and Maintenance Manual

RX2530 M2

Basic hardware procedures

Figure 8: Attaching the fan cover (B)

Ê Push the fan cover as far as it will go in the direction of the arrow.

Installing the housing cover

Figure 9: Attaching the housing cover (A)

Ê Place the housing cover on the server. Notice the recesses (see circles).

CAUTION!

Take care that all cables are inside the chassis.

RX2530 M2

Upgrade and Maintenance Manual 55

Basic hardware procedures

Figure 10: Attaching the housing cover (B)

Ê Push the housing cover as far as it will go in the direction of the arrow until

it clicks in.

56 Upgrade and Maintenance Manual

RX2530 M2

Basic hardware procedures

4.5.2 Mounting the server in the rack

CAUTION!

At least two people are needed to position the server on the rack rails. (For the Japanese market, please refer to " 安全上のご注意 ".)

For configurations below 32 kg:

At least two people are needed to lift the server into the rack cabinet.

For configurations below 55 kg:

At least three people are needed to lift the server into the rack cabinet.

For configurations above 55 kg:

At least four people are needed to lift the server into the rack cabinet.

Additionally, a lifter is required in the following cases:

– The server weighs more than 50 kg. – The server weighs more than 21 kg and is to be installed above the

height of 25 U.

When using a lifter, this installation procedure needs to be carried out by maintenance personnel.

RX2530 M2

Upgrade and Maintenance Manual 57

Basic hardware procedures

햴

햳

햲

햵

Figure 11: Inserting the server into the telescopic rails

Ê Fully extend the telescopic rails until they lock in place (1).

The telescopic rails must click into place so that they can no longer

be moved.

Ê At a slight angle, lower the server onto the rear mounting point on the

telescopic rails (2).

Ê Fold down the server, while pressing the rail to the server side (3). Ensure

that all six rack mounting bolts are properly seated in the mounting points on the telescopic rails and that the locking bars engage (4).

58 Upgrade and Maintenance Manual

RX2530 M2

Basic hardware procedures

4.5.3 Sliding the server into the rack

햲

햴

햳

햴

Figure 12: Sliding the server into the rack

Ê Release the locking mechanism of both rails (1).

Ê Push the server as far as it will go into the rack (2) until the quick-release

levers engage (3).

CAUTION!

Be careful with your fingers. You can pinch them when the quickrelease levers change to the release position.

Ê Reconnect all cables except the power cord to the server rear.

햲

RX2530 M2

Upgrade and Maintenance Manual 59

Basic hardware procedures

4.6 Connecting the server to the mains

CAUTION!

The server supports a mains voltage in the range of 100 V - 240 V. You may only operate the server if its rated voltage range corresponds to the local mains voltage.

Ê If applicable, connect the mains plugs to power outlets of the rack socket

strip.

To provide true phase redundancy, the second power supply unit

should be connected to a different AC power source from the other

power supply unit. If one AC power source should fail, the server will

still continue to run.

Ê Connect the power cords to the power supply units.

Ê Ensure that the status indicator on the power supply unit is lit green (see

section "Indicators on power supply units (slide-in units)" on page 362).

Figure 13: Example: Locking the cable clamp of a power supply unit

Ê Pull the cable clamp up (1).

Ê Thread the power cord through the cable clamp (2).

Ê Press the cable clamp down until it engages to secure the cable (3).

60 Upgrade and Maintenance Manual

RX2530 M2

Basic hardware procedures

4.7 Switching on the server

CAUTION!

●

Before switching on the server, make sure the top cover is closed. In order to comply with applicable EMC regulations (regulations on electromagnetic compatibility) and satisfy cooling requirements, the server must not run while the top cover is removed.

●

For further safety information, please refer to chapter "Important

information" on page 33.

Ê Press the On / Off button to start up the server.

Ê Ensure that the power-on indicator above the On / Off button is lit green.

Ê Perform the required procedures described in the concluding steps of each

upgrade or maintenance task.

RX2530 M2

Upgrade and Maintenance Manual 61

Basic hardware procedures

4.8 Handling riser modules

4.8.1 Removing a riser module

Figure 14: Numbering riser modules

1 Riser module 1, offers slot 1 and slot 2

2 Riser module 2, offers slot 3

3 Riser module 3, offers slot 4

As an option, a full height riser module can be installed. In this case the slot 3 is not available and slot 4 can be equipped with a full height expansion card.

62 Upgrade and Maintenance Manual

RX2530 M2

Basic hardware procedures

Figure 15: Removing a riser module (example riser module 3)

Ê If necessary, disconnect cables from the other components.

Ê Carefully pull out the corresponding riser module upward.

4.8.2 Installing a riser module

Figure 16: Installing a riser module (example riser module 3)

Ê Insert the riser card into the system board slot and press down the green

touch points (see circles).

Ê If necessary, connect the cables to the other components.

RX2530 M2

Upgrade and Maintenance Manual 63

Basic hardware procedures

CAUTION!

Valid for the full height riser module: Make sure that the EMC springs make contact correctly (see close-ups).

Figure 17: Installing the full height riser module

64 Upgrade and Maintenance Manual

RX2530 M2

Basic hardware procedures

4.9 Handling fan sponges

fan sponge 1

fan sponge 2

The system can be equipped with two fan sponges. The fan sponges must be removed for cabling purposes.

Figure 18: Position fan sponges

RX2530 M2

Upgrade and Maintenance Manual 65

Basic hardware procedures

4.9.1 Removing the fan sponges

Figure 19: Removing the fan sponge 1

Figure 20: Removing the fan sponge 2

Ê Carefully pull out the fan sponges upward.

66 Upgrade and Maintenance Manual

RX2530 M2

Basic hardware procedures

4.9.2 Installing the fan sponges

Figure 21: Installing the fan sponge 1

Figure 22: Installing the fan sponge 2

Ê Insert the fan sponges on the chassis sides. The recesses of the chassis

must be uncovered (see circles).

Ê Push the fan sponges downward above the cables. Make sure that the fan

sponges do not exceed the height of the base chassis.

RX2530 M2

Upgrade and Maintenance Manual 67

Basic hardware procedures

4.10 Handling CPU air guides

4.10.1 Removing the CPU air guides

Figure 23: Removing the CPU air guides

Ê Only for air guide on CPU 2: pull the hook of the extension out of the bracket

on the PSU cage (see close-up).

Ê Carefully pull out the CPU air guide upward.

68 Upgrade and Maintenance Manual

RX2530 M2

Basic hardware procedures

4.10.2 Installing the CPU air guides

Figure 24: Installing the CPU air guides

Ê Carefully place the CPU air guides on the CPUs. Notice the hooks fit over

the cant of the fan cage (see close-up).

Ê Only for air guide on CPU 2: insert the hook of the extension in the bracket

on the PSU cage (see close-up). If applicable, route cables (example shows

SATA cable for ODD) through the recess of the air guide (see circle).

RX2530 M2

Upgrade and Maintenance Manual 69

70 Upgrade and Maintenance Manual

Basic hardware procedures

RX2530 M2

5 Basic software procedures

5.1 Starting the maintenance task

5.1.1 Suspending BitLocker functionality

BitLocker Drive Encryption provides protection for operating system and data drives by encrypting the contents and requiring users to authenticate their credentials to access the information. In the scenario described here, BitLocker uses the compatible Trusted Platform Module (TPM) to detect if the computer's startup process has been modified from its original state.

For additional information on how to use BitLocker on a computer without a compatible TPM, please refer to the "BitLocker Drive Encryption" documentation page at http://technet.microsoft.com/library/cc731549.aspx.

Suspending BitLocker Drive Encryption is a temporary method for removing BitLocker protection without decrypting the drive Windows is installed on. Suspend BitLocker before modifying the server’s hardware configuration or startup files. Resume BitLocker again after the maintenance procedure is complete.

CAUTION!

– With BitLocker features enabled, modifying the system configuration

(hardware or firmware settings) may render the system inaccessible. The system may enter Recovery Mode and require a 48-digits recovery password to return to normal operation.

Ensure to suspend BitLocker drive encryption before maintaining the server.

– When suspended, BitLocker uses a plain text key instead of the

Trusted Platform Module (TPM) to read encrypted files. Keep in mind that information on this drive is not secure until BitLocker has been re-enabled.

Ê Ask the system administrator to suspend BitLocker-protection on the system

volume, using the BitLocker Drive Encryption control panel item.

This will temporarily disable BitLocker for maintenance purposes. The volume will not be decrypted and no keys will be discarded.

RX2530 M2

Upgrade and Maintenance Manual 71

Basic software procedures

For Windows Server 2008:

Ê Open BitLocker Drive Encryption by clicking the Start button, clicking

Control Panel, clicking Security, and then clicking BitLocker Drive Encryption.

Ê Select the system volume, and click Turn Off BitLocker.

Ê From the Turn Off BitLocker dialog box, click Disable BitLocker.

For Windows Server 2008 R2 and above:

Ê Open BitLocker Drive Encryption by clicking the Start button, clicking

Control Panel, clicking System and Security, and then clicking BitLocker Drive Encryption.

Ê Select the system volume, and click Suspend Protection.

Ê Click Yes to confirm that your data will not be protected while BitLocker is

suspended.

In order to determine which features are accessible through the BitLocker setup wizard, it may be necessary to modify the BitLocker Group Policy settings.

For further information on how to suspend BitLocker drive encryption, please refer to the Microsoft TechNet library at

http://technet.microsoft.com/library/cc731549.aspx.

Please refer to the Fujitsu web pages for more details.

5.1.2 Disabling SVOM boot watchdog functionality

The ServerView Operations Manager boot watchdog determines whether the server boots within a preset time frame. If the watchdog timer expires, the system will automatically reboot.

5.1.2.1 Viewing boot watchdog settings

Viewing boot watchdog settings in the BIOS

Ê Enter the BIOS.

Ê Select the Server Mgmt menu.

72 Upgrade and Maintenance Manual

RX2530 M2

Basic software procedures

Ê Under Boot Watchdog, you can obtain detailed information about the current

watchdog status, time out intervals and actions that are triggered if

watchdog time outs are exceeded.

For detailed information on BIOS settings, refer to the corresponding BIOS Setup Utility reference manual.

Viewing boot watchdog settings in the iRMC web frontend

Ê Enter the ServerView iRMC web frontend.

Ê Select the Server Management menu.

Ê Under Watchdog Settings, you can obtain detailed information about the

current watchdog status, time out intervals and actions that are triggered if

watchdog time outs are exceeded.

For detailed information on iRMC settings, refer to the "Integrated Remote Management Controller" user guide.

Viewing boot watchdog settings in ServerView Operations Manager

Ê In ServerView Operations Manager Single System View select Maintenance

from the Information / Operation menu.

Ê Under ASR&R select the Watchdog tab to obtain detailed information about

the current watchdog status, time out intervals and actions that are triggered

if watchdog time outs are exceeded.

For more detailed information, refer to the "ServerView Operations Manager - Server Management" user guide.

5.1.2.2 Configuring boot watchdog settings

If the system is to be started from removable boot media for firmware upgrade purposes, the Boot watchdog needs to be disabled before starting maintenance task. Otherwise, the Boot watchdog might initiate a system reboot before the flash process is complete.

CAUTION!

An incomplete firmware upgrade process may render the server inaccessible or result in damaged / destroyed hardware.

Timer settings can be configured in the BIOS or using the ServerView iRMC web frontend.

RX2530 M2

Upgrade and Maintenance Manual 73

Basic software procedures

Configuring boot watchdog settings in the BIOS

Ê Enter the BIOS.

Ê Select the Server Mgmt menu.

Ê Under Boot Watchdog set the Action setting to Continue.

Ê Save your changes and exit the BIOS.

For detailed information on how to access the BIOS and modify settings, refer to the corresponding BIOS Setup Utility reference manual.

Configuring boot watchdog settings using the iRMC web frontend

Ê Enter the ServerView iRMC web frontend.

Ê Select the Server Management menu.

Under Watchdog Settings select Continue from the Boot Watchdog drop down list.

Ê Click Apply for the changes to take effect.

For detailed information on iRMC settings, refer to the "Integrated Remote Management Controller" user guide.

5.1.3 Removing backup and optical disk media

Ê Ask the system administrator to eject all remaining backup or optical media

from the backup or optical disk drive before removing it from the server.

Ê If the backup media cannot be ejected by conventional means, and it is

mandatory that the cartridge be removed prior to returning the drive for repair or disposing it, a manual tape extraction needs to be performed.

For further information on "forcible" tape ejection, please refer to the "Tape Facts" pages available to Fujitsu service partners from the following https address:

https://partners.ts.fujitsu.com/com/service/ps/Servers/PRIMERGY/Pages/ TapeFacts.aspx

For the Japanese market, please contact Fujitsu support, if "forcible" tape ejection is necessary.

Fujitsu does not assume responsibility for any damage to the tape

drive, the data cartridge / tape or for the loss of any data resulting

from manual tape extraction procedures.

74 Upgrade and Maintenance Manual

RX2530 M2

Basic software procedures

5.1.4 Verifying and configuring the backup software

solution

This task only applies to the Japanese market.

Depending on the backup software solution, it may be necessary to disable or delete the backup drive from the backup software drive list before starting the maintenance task.

This is the case for the following backup software solution:

– BackupExec

Procedures may differ depending on the backup software. For details, refer to the dedicated documentation provided separately.

Further information on suitable backup software solutions and related documentation is available from the Fujitsu web pages.

5.1.5 Note on server maintenance in a Multipath I/O

environment

When booting your server offline from the ServerView Suite DVD to perform an offline BIOS / firmware update using the ServerView Update DVD or collect diagnostic data using PrimeCollect in a Multipath I/O environment, there is a risk of damaging the system configuration which may leave the system unable to boot.

This is a known restriction of Windows PE with Multipath drivers.

Using Update Manager Express

Ê If performing an offline BIOS / firmware update, first of all prepare the

ServerView Update DVD or USB stick:

Ê Download the latest ServerView Update DVD image from Fujitsu:

for the EMEA market

ftp://ftp.ts.fujitsu.com/images/serverview

for the Japanese market:

http://jp.fujitsu.com/platform/server/primergy/products/note/svsdvd/dvd/

RX2530 M2

Upgrade and Maintenance Manual 75

Basic software procedures

Ê Burn the image to a DVD.

Ê In order to create a bootable USB stick, please proceed as described in

the "Local System Update for PRIMERGY Servers" user guide.

Ê Before using the ServerView Update DVD or USB stick in an offline

environment, properly shut down the server and disconnect all external I/O connections (like LAN, FC or SAS cables) from the system. Only keep mouse, keyboard, video cable and AC power cord connected.

Ensure that all external I/O connections are uniquely identified so that

you can reconnect them into their original locations after concluding

the task.

To start Update Manager Express from the (physical) Update DVD or from a USB stick, proceed as follows:

Ê Prepare your Update DVD or USB stick as described in the "Local System

Update for PRIMERGY Servers" user guide.

Ê Boot the server from the prepared Update DVD or USB stick:

DVD: Ê Switch on the server.

Ê Right after switching on the server, insert the Update DVD into the

DVD drive and close the tray.

USB: Ê Connect the USB stick to the server.

Ê Switch on the server.

If the server does not boot from DVD or USB stick, proceed as follows:

Ê Reboot the server, e.g. by pressing the reset button on the front or

switching the server off and then on again after a few seconds.

Ê Once the server has been started, press [F12] to enter the boot menu.

Ê Use the Ê and Ë cursor keys to select your DVD drive or USB stick as

boot device and press [ENTER].

The server will now boot from the Update DVD or USB stick.

Ê After the boot process is complete, select your preferred GUI language.

The Update Manager Express main window will be displayed.

Ê Finish the intended maintenance task.

For further information, refer to the "Local System Update for PRIMERGY Servers" user guide.

76 Upgrade and Maintenance Manual

RX2530 M2

Basic software procedures

Using PrimeCollect

To start PrimeCollect, proceed as follows:

Ê Before using PrimeCollect in an offline environment, properly shut down the

server and disconnect all external I/O connections (like LAN, FC or SAS

cables) from the system. Only keep mouse, keyboard, video cable and AC

power cord connected.

Ensure that all external I/O connections are uniquely identified so that you can reconnect them into their original locations after concluding the task.

Ê Switch on the server.

Ê Right after switching on the server, insert the ServerView Suite DVD into the

DVD drive and close the drive tray.

If the server does not boot from DVD, proceed as follows:

Ê Reboot the server, e.g. by pressing the reset button on the front or

switching the server off and then on again after a few seconds.

Ê Once the server has been started, press [F12] to enter the boot menu.

Ê Use the Ê and Ë cursor keys to select your DVD drive as boot device

and press [ENTER].

The server will now boot from the ServerView Suite DVD.

Ê After the boot process is complete, select your preferred GUI language.

Ê In the initial Installation Manager startup window, choose PrimeCollect from

the Installation Manager mode section.

Ê Click Continue to proceed.

Ê Finish the intended maintenance task.

For further information, refer to the "PrimeCollect" user guide.

Concluding the procedure

Ê After the update or diagnostic procedure has been completed, shut down the

server, reconnect all external I/O connections and bring the system back to

normal operation.

Ê If necessary, perform this procedure for all remaining servers within the

Multipath environment.

RX2530 M2

Upgrade and Maintenance Manual 77

Basic software procedures

5.1.6 Switching on the ID indicator

When working in a datacenter environment, switch on the ID indicator on the front and rear connector panels of the server for easy identification.

For further information, refer to section "Locating the defective server" on

page 45 or to the "ServerView Suite Local Service Concept (LSC)" and

"Integrated Remote Management Controller" user guides.

Using the ID button on the front panel

Ê Press the ID button on the front panel to switch on the system identification

LEDs.

For further information, refer to section "Indicators on the front panel"

on page 363.

Using the iRMC web frontend

Ê Enter the ServerView iRMC web frontend.

Ê Under System Overview, click Identify LED On to switch on the ID indicators.

Using ServerView Operations Manager

Ê In ServerView Operations Manager Single System View press the Locate

button in the title bar to switch on the ID indicators.

78 Upgrade and Maintenance Manual

RX2530 M2

Basic software procedures

5.2 Completing the maintenance task

5.2.1 Updating or recovering the system board BIOS and

iRMC

For the Japanese market, follow the instructions provided separately.

After replacing the system board, memory or a CPU, it is essential to upgrade the BIOS and iRMC to the latest version. The latest BIOS and iRMC versions are available from the Fujitsu support internet pages at:

http://ts.fujitsu.com/support/ (global market) http://jp.fujitsu.com/platform/server/primergy/downloads/ (Japanese market)

Fujitsu does not assume responsibility for any damage done to the server or for the loss of any data resulting from BIOS updates.

5.2.1.1 Updating or recovering the system board BIOS

BIOS flash procedure

Ê Perform the BIOS flash procedure as described in your server’s "BIOS

Setup Utility" reference manual.

BIOS recovery procedure

Ê Perform the BIOS recovery procedure as described in your server’s "BIOS

Setup Utility" reference manual.

5.2.1.2 Updating or recovering the iRMC

iRMC flash procedure

Ê Prepare a USB stick including the bootable iRMC firmware update image.

Ê Connect the USB stick containing the iRMC firmware to a USB port.

Ê Restart the server. The system will start the POST process.

Ê During POST, press [F12] and select the connected USB stick as boot

device. The system will detect the USB stick.

RX2530 M2

Upgrade and Maintenance Manual 79

Basic software procedures

Ê Choose one of the following options from the update tool menu to start the

iRMC update process:

Normal

Choose this option to update an existing system board.

Initial Choose this option if the system board has been replaced prior to the

iRMC update procedure. This option will perform all relevant flash

procedures in a row, including the iRMC firmware and bootloader.

CAUTION!

Do not interrupt the iRMC upgrade process after it has started. If the

process is interrupted, the iRMC BIOS may be permanently

corrupted.

If the iRMC does not work after flashing, disconnect the system from

the mains and reconnect it again.

Ê After completion of the flash process, remove the USB stick and restart the

server.

iRMC recovery procedure

Ê Prepare a USB stick including the bootable iRMC firmware update image.

Ê Ensure that the server has been shut down and disconnected from the

mains as described in section "Disconnecting the server from the mains" on

page 49.

Ê Connect the USB stick containing the iRMC firmware to a USB port.

Ê Connect the server to the mains while pushing the ID button on the front

panel. Ask a second person to help you if necessary.

Ê Ensure that the Global Error indicator and the ID indicator are flashing to

indicate that the server is entering the iRMC recovery state.

Ê Press the Power On / Off button. The system will start the POST process.

Ê During POST, press [F12] and select the connected USB stick as boot

device. The system will detect the USB stick.

Ê Choose the Recovery_L option from the update tool menu to start the iRMC

update process.

80 Upgrade and Maintenance Manual

RX2530 M2

Basic software procedures

CAUTION!

Do not interrupt the iRMC upgrade process after it has started. If the process is interrupted, the iRMC BIOS may be permanently corrupted.

If the iRMC does not work after flashing, disconnect the system from the mains and reconnect it again.

Ê Shut down the server by pressing the power On / Off button.

Ê Disconnect the server from the mains to exit the iRMC recovery state.

5.2.2 Verifying system information backup / restore

To avoid the loss of non-default settings when replacing the system board, a backup copy of important system configuration data is automatically stored from the system board NVRAM to the Chassis ID EPROM. After replacing the system board the backup data is restored from the Chassis ID board to the new system board.

In order to verify whether the backup or restore process has been successful, check the System Event Log (SEL) using the ServerView Operations Manager (see also section "Viewing and clearing the System Event Log (SEL)" on

page 92).

After replacing the system board

Ê Check the SEL log files as described in section "Viewing and clearing the

System Event Log (SEL)" on page 92 to verify whether the backup data on

the Chassis ID EPROM has been restored to the system board:

Chassis IDPROM: BMC FW Restore successful

After replacing the Chassis ID EPROM

Ê Check the SEL log files as described in section "Viewing and clearing the

System Event Log (SEL)" on page 92 to verify whether a backup copy of the

system board settings has been transferred to the Chassis ID EPROM:

Chassis IDPROM: BMC FW Backup successful

RX2530 M2

Upgrade and Maintenance Manual 81

Basic software procedures

5.2.3 Updating RAID controller firmware

After replacing the RAID controller, it is essential to upgrade the firmware to the latest version. The latest RAID controller firmware version is available from the Fujitsu support web pages at:

http://ts.fujitsu.com/support/ (global market) http://jp.fujitsu.com/platform/server/primergy/downloads/ (Japanese market)

Fujitsu does not assume responsibility for any damage done to the server or for the loss of any data resulting from firmware updates. For the Japanese market, follow the instructions provided separately.

Using the ServerView Update Manager

For a detailed description on how to update the RAID controller firmware using the ServerView Update Manager or Update Manager Express (UME), please refer to the following manuals:

– ServerView Update Manager:

"ServerView Update Management" user guide

– ServerView Update Manager Express:

"Local System Update for PRIMERGY Servers" user guide

Using the flash tool

The latest firmware files are available as ASPs (Autonomous Support Packages) for Windows or as DOS tools from the Fujitsu support web pages at:

http://ts.fujitsu.com/support/ (global market) http://jp.fujitsu.com/platform/server/primergy/downloads/ (Japanese market)

Ê Select Drivers & Downloads.

Ê From the Select Product drop down lists, choose your PRIMERGY server or

enter its serial or ident number into the search field.

Ê Select your operating system and version.

Ê Select the desired component type (e.g. SAS RAID).

Ê Select your controller from the device list to expand a compilation of

available drivers and firmware.

Ê Select the desired file and click Download for further instructions.

82 Upgrade and Maintenance Manual

RX2530 M2

Basic software procedures

5.2.4 Enabling Option ROM scan

In order to configure an expansion card that has been installed or replaced, the card’s Option ROM has to be enabled in the system board BIOS. The card’s firmware is called by the system BIOS upon reboot and can be entered and configured.

Option ROM can be enabled permanently (e.g. in case of a boot controller that may require frequent setup) or temporarily for one-time configuration. When permanently enabling a controllers’s Option ROM, keep in mind that only two Option ROMs can be activated in the system board BIOS at a time.

Ê Enter the BIOS.

Ê From the Advanced menu select Option ROM Configuration.

Ê Identify the desired PCI slot and set its Launch Slot # OpROM setting to

Enabled.

Ê Save your changes and exit the BIOS.

Up to two Option ROMs can be activated in the system board BIOS at a time. For detailed information on how to access the BIOS and modify settings, refer to corresponding BIOS Setup Utility reference manual.

When the enabled expansion card is initialized during the POST phase of the boot sequence, a key combination is displayed temporarily to enter the expansion card’s firmware.

Ê Press the displayed key combination.

Ê Modify the expansion card firmware options as desired.

Ê Save your changes and exit the firmware.

The expansion card’s option ROM can now be disabled in the system board BIOS. Exception: If the expansion card controls a permanent boot device, the card’s Option ROM has to remain enabled.

RX2530 M2

Upgrade and Maintenance Manual 83

Basic software procedures

5.2.5 Verifying and configuring the backup software solution

This task only applies to the Japanese market.

Disabling backup drives

Depending on the backup software solution, it may be necessary to disable or delete the backup drive from the backup software drive list and reconfigure backup jobs after completing the maintenance task.

This is the case for the following backup software solutions:

– Netvault for Windows –ARCServe – BackupExec

Procedures may differ depending on the backup software. For details, refer to the dedicated documentation provided separately.

Further information on suitable backup software solutions and related documentation is available from the Fujitsu web pages.

Re-enabling backup drives

If a backup drive has been disabled or deleted from the backup software drive list as described in section "Verifying and configuring the backup software

solution" on page 75, it has to be re-enabled to complete the maintenance task.

Ê Re-enable backup drives and revise backup software settings and cronjobs.

Detailed information on suitable backup software solutions and related documentation is available from the Fujitsu web pages.

5.2.6 Resetting the boot retry counter

The boot retry counter is decremented from its preset value every time the POST watchdog initiates a system reboot. When the value has reached ’0’, the system will shut down and power off.

5.2.6.1 Viewing the boot retry counter

The current boot retry counter status is available in the BIOS:

84 Upgrade and Maintenance Manual

RX2530 M2

Basic software procedures

Ê Enter the BIOS.

Ê Select the Server Mgmt menu.

Ê Under Boot Retry Counter the current number of remaining boot attempts is

displayed. The value is further decremented with every failed boot attempt or system reboot resulting from critical system errors.

Ê Exit the BIOS.

5.2.6.2 Resetting the boot retry counter

The boot retry counter should be reset to its original value concluding every service task.

Please note, if the customer does not know about the original boot retry values:

If the system boots up and no further errors occur within 6 hours after that successful boot attempt, the boot retry counter will automatically be reset to its default value. Please take into account, that the specified number of boot attempts can only be determined after this period of time.

If the customer knows about the original boot retry values, proceed as follows to reset or configure the boot retry counter:

Resetting the boot retry counter in the BIOS

Ê Enter the BIOS.

Ê Select the Server Mgmt menu.

Ê Under Boot Retry Counter press the [+] or [-]keys to specify the maximum

number of boot attempts (0 to 7).

Ê Exit the BIOS.

Resetting the boot retry counter using the ServerView Operations Manager

Ê In the ServerView Operations Manager Administration view, select Server

Configuration.

Ê If more than one server is managed in SVOM, select the target server and

click Next.

Ê From the Server Configuration menu pane, choose Restart Options.

RX2530 M2

Upgrade and Maintenance Manual 85

Basic software procedures

Ê Under Reboot Retries, specify the maximum number of boot attempts (0 to 7)

in the Default for reboot tries field.

Resetting the boot retry counter using iRMC web frontend

Ê Enter the ServerView iRMC web frontend.

Ê Select the Server Management menu.

Ê The following boot retry counter settings are available under ASR&R Options:

Ê Under Retry counter max specify the maximum number of attempts to boot

the operating system (0 to 7).

Ê Under Retry counter the current number of remaining boot attempts is

displayed. Overwrite this value with the maximum number of boot attempts specified above in order to reset the boot retry counter.

Ê Click Apply for the changes to take effect.

For detailed information on iRMC settings, refer to the "Integrated Remote Management Controller" user guide.

5.2.7 Resetting the error status after replacing memory modules or processors

5.2.7.1 Memory modules

ServerView Operations Manager may report a defective memory module in case of a memory error.

Important note

After replacing a defective memory module, please check if the error counter has been reset automatically. If the memory slot is still marked as failed, please reset the error counter manually using one of the methods below.

Using the iRMC web frontend

Ê Enter the ServerView iRMC web frontend.

Ê Select the System Information menu.

Ê Under System Components, select the check boxes next to the affected

memory modules.

86 Upgrade and Maintenance Manual

RX2530 M2

Basic software procedures

Ê From the drop down list, select Reset Error Counter.

Ê Click Apply for the changes to take effect.

Using ServerView Maintenance Tools (Windows only)

Ê Launch the ServerView Maintenance Tools:

– Windows Server 2008 R2 and below:

Start > (All) Programs > Fujitsu > ServerView Suite > Agents > Maintenance Tools

– Windows Server 2012 and above:

Start > Apps > Fujitsu > Maintenance Tools

Ê Choose the Memory status tab.

Ê Select the memory module which shows the pre-failure status.

Ê Click on Reset Status.

The Reset Status button will only be available if the selected memory module contains errors.

Ê Ensure that all pre-fail / fail status issues have been resolved in ServerView

Operations Manager.

Using the command line interface (Linux only)

The memory error counter can be reset using the meclear utility which is part of the ServerView agents for Linux.

meclear (Memory Module Error Counter Reset Utility) allows to reset the error count collected for a memory module, for example after it has been replaced. For further details, please refer to the meclear manual pages.

Ê Log in as root.

Ê Enter the command below, followed by [ENTER]:

/usr/sbin/meclear

Ê Select the number of a memory module with a status other than "OK" or

"Not available".

Ê Repeat the step above until all memory modules show the "OK" status.

Ê Ensure that all pre-fail / fail status issues have been resolved in ServerView

Operations Manager.

RX2530 M2

Upgrade and Maintenance Manual 87

Basic software procedures

5.2.7.2 Processors

ServerView Operations Manager may report a defective processor in case of a critical error.

Important note

After replacing a defective CPU, the error counter must be reset manually using one of the methods below.

Using ServerView Maintenance Tools (Windows only)

Ê Launch the ServerView Maintenance Tools:

– Windows Server 2008 R2 and below:

Start > (All) Programs > Fujitsu > ServerView Suite > Agents > Maintenance Tools

– Windows Server 2012 and above:

Start > Apps > Fujitsu > Maintenance Tools

Ê Choose the CPU status tab.

Ê Select the CPU which shows the pre-failure status.

Ê Click on Reset Status.

Ê Ensure that all pre-fail / fail status issues have been resolved in ServerView

Operations Manager.

Using the command line (Linux/VMware only)

Proceed as follows to reset the error counter of a specific processor:

Ê Log in as root.

Ê Enter the command below, followed by [ENTER]:

– For rack and tower servers (RX and TX server series):

/usr/sbin/eecdcp -c oc=0609 oi=<CPU#>

– For blade and scale-out servers (BX and CX server series):

/usr/sbin/eecdcp -c oc=0609 oi=<CPU#> cab=<cabinet nr>

To identify the cabinet number, enter the following command:

/usr/sbin/eecdcp -c oc=E204

<CPU#> parameters are "0" for CPU 1 and "1" for CPU 2.

88 Upgrade and Maintenance Manual

RX2530 M2

Basic software procedures

Ê If the error status cannot be reset with the method above, please use the

following procedure for resetting the error counter of all processors:

Ê Log in as root.

Ê Enter the commands below, followed by [ENTER]:

1. /etc/init.d/srvmagt stop /etc/init.d/srvmagt_scs stop /etc/init.d/eecd stop /etc/init.d/eecd_mods_src stop

2. cd /etc/srvmagt

3. rm -f cehist.bin

4. /etc/init.d/eecd_mods_src start

/etc/init.d/eecd start /etc/init.d/srvmagt start /etc/init.d/srvmagt_scs start

Ê Ensure that all pre-fail / fail status issues have been resolved in ServerView

Operations Manager.

5.2.8 Enabling SVOM boot watchdog functionality

If ServerView Operations Manager boot watchdog functionality has been disabled for firmware upgrade purposes (see section "Disabling SVOM boot

watchdog functionality" on page 72), it has to be re-enabled to complete the

maintenance task.

Timer settings can be configured in the BIOS or using the ServerView iRMC web frontend:

Configuring boot watchdog settings in the BIOS

Ê Enter the BIOS.

Ê Select the Server Mgmt menu.

Ê Under Boot Watchdog set the Action setting to Reset.

Ê Save your changes and exit the BIOS.

For detailed information on how to access the BIOS and modify settings, refer to the corresponding BIOS Setup Utility reference manual.

RX2530 M2

Upgrade and Maintenance Manual 89

Basic software procedures

Configuring boot watchdog settings using the iRMC web frontend

Ê Enter the ServerView iRMC web frontend.

Ê Select the Server Management menu.

Ê Under Watchdog Settings ensure that the check box next to Boot Watchdog is

selected. From the drop down list choose Reset and specify the desired timeout delay.

Ê Click Apply for the changes to take effect.

For detailed information on iRMC settings, refer to the "Integrated Remote Management Controller" user guide.

5.2.9 Enabling replaced components in the system BIOS

When a processor, an expansion card, or a memory module fails, the defective component will be set to Disabled or Failed in the system BIOS. The server will then reboot with only the intact hardware components remaining in the system configuration. After replacing the defective component, it needs to be reenabled in the system board BIOS.

Ê Enter the BIOS.

Ê Select the Advanced menu.

Ê Select the status menu of the desired component:

– Processors: CPU Status

This option is only available for multi-processor systems.

– Memory: Memory Status – Expansion cards: PCI Status

Ê Reset replaced components to Enable.

Ê Save your changes and exit the BIOS.

For detailed information on how to access the BIOS and modify settings, refer to the corresponding BIOS Setup Utility reference manual.

90 Upgrade and Maintenance Manual

RX2530 M2

Basic software procedures

5.2.10 Verifying the memory mode

If a memory module fails, the server will reboot and the defective module will be disabled. As a result, the current operation mode (e.g. Mirrored Channel mode) may no longer be available due to a lack of identical memory module pairs. In this case, the operation mode will automatically revert to Independent Channel Mode.

For detailed information on memory operation modes available for your server, refer to section "Modes of operation" on page 227.

After replacing the defective module(s) the memory operation mode is automatically reset to its original state. It is recommended to verify that the operation mode has been correctly.

Ê Enter the BIOS.

Ê Select the Advanced menu.

Ê Under Memory Status verify that none of the memory modules are marked as

Failed.

Ê Save your changes (if applicable) and exit the BIOS.

For detailed information on how to access the BIOS and modify settings, refer to the corresponding BIOS Setup Utility reference manual.

5.2.11 Verifying the system time settings

This task only applies to Linux and VMware environments.

After the system board has been replaced, the system time is set automatically. By default, the RTC (Real Time Clock) time standard is set as the local time.

If a Linux OS is used and the hardware clock has been configured as UTC (Universal Time, Coordinated) in the operating system, the BMC local time may not be mapped correctly.

Ê After replacing the system board, ask the system administrator whether the

RTC or UTC time standard is to be used as system time.

If the system time (RTC) is set to UTC, the SEL (System Event Log) time stamps may differ from the local time.

Ê Enter the BIOS.

RX2530 M2

Upgrade and Maintenance Manual 91

Basic software procedures

Ê Select the Main menu.

Ê Under System Time and System Date specify the correct time and date.

By default, the system time set in the BIOS is RTC (Real Time Clock) local time. If your IT infrastructure relies on universally accepted time standards, set the System Time to UTC (Universal Time, Coordinated) instead. Greenwich Mean Time (GMT) can be considered equivalent to UTC.

Ê Save your changes and exit the BIOS.

For detailed information on how to access the BIOS and modify settings, refer to the corresponding BIOS Setup Utility reference manual

5.2.12 Viewing and clearing the System Event Log (SEL)

5.2.12.1 Viewing the SEL

You can view the System Event Log (SEL) using the ServerView Operations Manager or the ServerView iRMC web frontend:

Viewing the SEL in ServerView Operations Manager

Ê In ServerView Operations Manager Single System View select Maintenance

from the Information / Operation menu.

Ê Under Maintenance select System Event Log.

Ê Select the message type(s) you want to display:

– Critical events – Major events – Minor events – Informational events

Note on the SVOM Driver Monitor

The Driver Monitor view gives you an overview of the monitored components as well as the associated events contained in the system event log on the managed server.

Under Monitored Components the monitored components are listed. If a component has the status Warni ng or Error, you can select it in the list and click Acknowledge. This confirms the event on the server side. You

92 Upgrade and Maintenance Manual

RX2530 M2

Basic software procedures

may have to log on to the server beforehand. The status of the component will then be reset to ok. To see the new status you must refresh the Driver Monitor view with Refresh.

For detailed information on how to view and sort the SEL using ServerView Operations Manager, refer to the "ServerView Operations Manager - Server Management" user guide.

Viewing the SEL using the iRMC web frontend

Ê Enter the ServerView iRMC web frontend.

Ê Select the Event Log and choose the Internal Event Log submenu.

Ê Under Internal Event Log Content the SEL is being displayed. In order to filter

the list, select the check boxes next to the desired event types and press Apply for the changes to take effect.

For detailed information on iRMC settings, refer to the "Integrated Remote Management Controller" user guide.

5.2.12.2 Clearing the SEL

You can clear the System Event Log (SEL) using the ServerView iRMC web frontend:

Ê Enter the ServerView iRMC web frontend.

Ê Select the Event Log and choose the Internal Event Log submenu.

Ê Under Internal Event Log Information click Clear Internal Event Log to clear the

SEL.

For detailed information on iRMC settings, refer to the "Integrated Remote Management Controller" user guide.

5.2.13 Updating the NIC configuration file in a Linux and VMware environment

In order to prevent errors caused by changing network device names (eth<x>), it is recommended to store the MAC address (hardware address) of a network interface card in the related NIC configuration file of the Linux OS. When replacing a network controller or the system board with onboard LAN controllers in a server running Linux OS, the MAC address will change but not automatically be updated in the definition file.

RX2530 M2

Upgrade and Maintenance Manual 93

Basic software procedures

In order to prevent communication problems, it is necessary to update the changed MAC address stored in the related ifcfg-eth<x> definition file.

To update the MAC address, proceed as follows:

Procedures may differ depending on your Linux OS or the definition file on the client system. Use the following information as reference. Ask the system administrator to change the definition file.

Ê After replacing a network controller or the system board, switch on and boot

the server as described in section "Switching on the server" on page 61.

kudzu, the hardware configuration tool for Red Hat Linux, will launch at boot and detect the new and / or changed hardware on your system.

kudzu may not launch at boot depending on the client’s environment.

Ê Select Keep Configuration and Ignore to complete the boot process.

Ê Use the vi text editor to specify the MAC address in the HWADDR section of

the ifcfg-eth<x> file:

The MAC address can be found on the type label attached to the system board or network controller.

Example:

In order to modify the definition file for network controller 1, enter the following command:

# vi /etc/sysconfig/network-scripts/ifcfg-eth1

In vi, specify the new MAC address as follows:

HWADDR=xx:xx:xx:xx:xx:xx

Ê Save and close the definition file.

Ê For the changes to take effect, you need to reboot the network by entering

the following command:

# service network restart

If the system board or network controller offers multiple LAN ports, it is necessary to update the remaining ifcfg-eth<x> definition files accordingly.

Ê Update the NIC configuration file to reflect the new card sequence and MAC

address.

94 Upgrade and Maintenance Manual

RX2530 M2

Basic software procedures

5.2.14 Resuming BitLocker functionality

If BitLocker Drive Encryption has been suspended for maintenance purposes (see section "Suspending BitLocker functionality" on page 71), it has to be reenabled to complete the service task.

If BitLocker Drive Encryption has been suspended prior to replacing components you won't be asked for a recovery key when rebooting the server after the maintenance task. However, if BitLocker functionality has not been suspended, Windows will enter recovery mode and ask you to input recovery key for further booting.

Ê In this case, ask the system administrator to enter the recovery key in

order to boot the operating system.

Ê Ask the system administrator to enable the previously suspended BitLocker-

protection on the system volume, using the BitLocker Drive Encryption control panel item:

For Windows Server 2008:

Ê Open BitLocker Drive Encryption by clicking the Start button, clicking

Control Panel, clicking Security, and then clicking BitLocker Drive Encryption.

Ê Select the system volume, and click Turn On BitLocker.

For Windows Server 2008 R2 and above:

Ê Open BitLocker Drive Encryption by clicking the Start button, clicking

Control Panel, clicking System and Security, and then clicking BitLocker Drive Encryption.

Ê Select the system volume, and click Resume Protection.

For further information on how to resume BitLocker drive encryption, please refer to the Microsoft TechNet library at

http://technet.microsoft.com/library/cc731549.aspx.

Please refer to the Fujitsu web pages for more details.

RX2530 M2

Upgrade and Maintenance Manual 95

Basic software procedures

5.2.15 Performing a RAID array rebuild

After replacing a hard disk drive that has been combined into a RAID array, RAID rebuild will be performed completely unattended as a background process.

Ê Ensure that the RAID array rebuild has started normally. Wait until the

progress bar has reached at least one percent.

Ê Inform the customer about the remaining rebuild time, based on the

displayed duration estimate.

Figure 25: Progress bar (RAID array rebuild)

CAUTION!

The system is now operational, however, data redundancy will not be available until the RAID array rebuild is complete. Depending on the hard disk drive capacity the overall process can take up to several hours, in some cases even days.

You may notice a slight performance impact during rebuild.

5.2.16 Looking up changed MAC / WWN addresses

When replacing a network controller, the MAC (Media Access Control) and WWN (World Wide Name) addresses will change.

In addition to the procedures described below, MAC / WWN addresses can also be found on the type label attached to a network controller or system board.

5.2.16.1 Looking up MAC addresses

Ê Enter the ServerView iRMC web frontend.

Ê Select the System Information menu.

96 Upgrade and Maintenance Manual

RX2530 M2

Basic software procedures

Ê Under Network Inventory, you will find detailed information on each network

controller in the managed PRIMERGY server, including its MAC address.

This information is only available with the iRMC S4 or above. Only network controllers supporting the Command Line Protocol (CLP) will be displayed.

Ê Inform the customer about the changed MAC address.

5.2.16.2 Looking up WWN addresses

Emulex FC / FCoE adapters

Ê Enable the network controller’s Option ROM in the system board BIOS as

described in section "Enabling Option ROM scan" on page 83.

Ê Restart the server.

Ê During boot, as soon as the Emulex BIOS utility option appears, press

[ALT]+[E] or [CTRL]+[E].

Ê Under Emulex Adapters in the System you will find all available Emulex

adapters and their WWN addresses.

Ê Note down the new 16-digit WWN address.

Ê Press [Esc] to exit the Emulex BIOS utility.

Ê Inform the customer about the changed WWN address.

QLogic FC adapters

Ê Enable the network controller’s Option ROM in the system board BIOS as

described in section "Enabling Option ROM scan" on page 83.

Ê Restart the server.

Ê During boot, as soon as the QLogic BIOS utility option appears, press

[ALT]+[Q] or [CTRL]+[Q].

Ê Under Select Host Adapter use the arrow keys æ/Ë to select the desired

FC / FCoE adapter and press [Enter].

Ê From the Fast!UTIL Options menu, select Configuration Settings, and press

[Enter].

Ê From the Configuration Settings menu, select Adapter Settings, and press

[Enter].

RX2530 M2

Upgrade and Maintenance Manual 97

Basic software procedures

Ê Note down the new 16-digit WWN address found under Adapter Port Name.

Ê Press [Esc] to return to the main menu and exit the QLogic BIOS utility.

Ê Inform the customer about the changed WWN address.

5.2.17 Using the Chassis ID Prom Tool

The Chassis ID EPROM located on a dedicated Chassis ID board or on your server’s front panel board contains system information like server name and model, housing type, serial number and manufacturing data.

In order to integrate your system into the ServerView management environment and to enable server installation using the ServerView Installation Manager, system data needs to be complete and correct.

After replacing the Chassis ID EPROM, system information has to be entered using the Chassis ID Prom tool. The tool and further instructions are available to maintenance personnel from the Fujitsu Technology Solutions Extranet:

https://partners.ts.fujitsu.com/com/service/ps/Servers/PRIMERGY/

Ê Select your PRIMERGY system from the main area of the page.

Ê From the categories selection, choose Software & Tools Documentation.

Ê In the To ol s area click Tools: Chassis-IDProm Tool to download the file

(tool-chassis-Idprom-Tool.zip).

For the Japanese market, follow the instructions provided separately.

Note on Advanced Thermal Design (ATD)

If the Advanced Thermal Design (ATD) option is available and has been enabled for your server, please set information within the Chassis ID Prom Tool accordingly.

98 Upgrade and Maintenance Manual

The ATD option can only be ordered from the manufacturer as a factory preset. To find out if your server is ATD-enabled, check for the ATD logo on the identification rating plate. For further information on Advanced Thermal Design (ATD), please refer to your server’s operating manual.

RX2530 M2

Basic software procedures

CAUTION!

Please note that you can only set the ATD flag. Resetting the ATD flag using the Chassis ID Prom Tool is not possible!

5.2.18 Configuring LAN teaming

Use ServerView Operations Manager to obtain detailed information on existing LAN teams:

Ê In ServerView Operations Manager Single System View select System Status

from the Information / Operation menu.

Ê Under Network Interfaces select LAN Teaming.

Ê The Network Interfaces (Summary) overview shows all configured LAN teams

and their components. Choose a LAN team to display further details:

– LAN Team Properties: Properties of the selected LAN team – LAN Team Statistics: Available statistics about the selected LAN team

For more detailed information, refer to the "ServerView Operations Manager - Server Management" user guide.

5.2.18.1 After replacing / upgrading LAN controllers

Please note when re-using a replaced LAN controller:

Ê Confirm with the customer whether the LAN controller you have replaced

has been used as part of a LAN teaming configuration.

Ê If LAN teaming has been active, you will need to restore the configuration

using the LAN driver utility after replacing the LAN controller. Ensure that the controllers have been assigned as primary or secondary according to your requirements.

For details, refer to the relevant LAN driver manual.

5.2.18.2 After replacing the system board

Ê Confirm with the customer whether the onboard LAN controller you have

replaced has been used as part of a LAN teaming configuration.

RX2530 M2

Upgrade and Maintenance Manual 99

Basic software procedures

Ê If LAN teaming has been active, you will need to restore the configuration

using the LAN driver utility after replacing the system board.

For details, refer to the relevant LAN driver manual.

5.2.19 Switching off the ID indicator

Press the ID button on the front panel, or use the iRMC web frontend or ServerView Operations Manager to switch off the ID indicator after the maintenance task has been concluded successfully.

For further information, refer to section "Locating the defective server" on

page 45 or to the "ServerView Suite Local Service Concept (LSC)" and

"Integrated Remote Management Controller" user guides.

Using the ID button on the front panel

Ê Press the ID button on the front panel to switch off the ID indicators.

Using the iRMC web frontend

Ê Enter the ServerView iRMC web frontend.

Ê Under System Overview, click Identify LED Off to switch off the ID indicators.

Using ServerView Operations Manager

Ê In ServerView Operations Manager Single System View and press the Locate

button in the title bar to switch off the ID indicator.

5.2.20 Performing a fan test

Notes on replacing a defective fan

After replacing a defective system fan or power supply unit containing a defective fan, the fan error indicators will stay lit until the next fan test. By default, a fan test is automatically started every 24 hours. The first automatic fan test being performed after replacing a fan will turn off the fan error indicator.

100 Upgrade and Maintenance Manual

RX2530 M2

Fujitsu RX2530 M2 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

1 Introduction

1.1 Notational conventions

2 Before you start

2.1 Classification of procedures

2.1.1 Customer Replaceable Units (CRU)

2.1.2 Upgrade and Repair Units (URU)

2.1.3 Field Replaceable Units (FRU)

2.2 Average task duration

2.3 Tools you need at hand

2.4 Documents you need at hand

3 Important information

3.1 Safety instructions

3.2 ENERGY STAR

3.3 CE conformity

3.4 FCC Class A Compliance Statement

3.5 Environmental protection

4 Basic hardware procedures

4.1 Using diagnostics information

4.1.1 Locating the defective server

4.1.2 Determining the error class

4.1.2.1 Global Error indicator

4.1.2.2 Customer Self Service (CSS) indicator

4.1.3 Locating the defective component

4.1.3.1 Local diagnostic indicators on the system board

4.2 Shutting down the server

4.3 Disconnecting the server from the mains

4.4 Getting access to the component

4.4.1 Extending the server out of the rack

4.4.2 Removing the server from the rack

4.4.3 Removing the top covers

4.5 Reassembling

4.5.1 Installing the top covers

4.5.2 Mounting the server in the rack

4.5.3 Sliding the server into the rack

4.6 Connecting the server to the mains

4.7 Switching on the server

4.8 Handling riser modules

4.8.1 Removing a riser module

4.8.2 Installing a riser module

4.9 Handling fan sponges

4.9.1 Removing the fan sponges

4.9.2 Installing the fan sponges

4.10 Handling CPU air guides

4.10.1 Removing the CPU air guides

4.10.2 Installing the CPU air guides

5 Basic software procedures

5.1 Starting the maintenance task

5.1.1 Suspending BitLocker functionality

5.1.2 Disabling SVOM boot watchdog functionality

5.1.2.1 Viewing boot watchdog settings

5.1.2.2 Configuring boot watchdog settings

5.1.3 Removing backup and optical disk media

5.1.6 Switching on the ID indicator

5.2 Completing the maintenance task

5.2.1.1 Updating or recovering the system board BIOS

5.2.1.2 Updating or recovering the iRMC

5.2.2 Verifying system information backup / restore

5.2.3 Updating RAID controller firmware

5.2.4 Enabling Option ROM scan

5.2.5 Verifying and configuring the backup software solution

5.2.6 Resetting the boot retry counter

5.2.6.1 Viewing the boot retry counter

5.2.6.2 Resetting the boot retry counter

5.2.7 Resetting the error status after replacing memory modules or processors

5.2.7.1 Memory modules

5.2.7.2 Processors

5.2.8 Enabling SVOM boot watchdog functionality

5.2.9 Enabling replaced components in the system BIOS

5.2.10 Verifying the memory mode

5.2.11 Verifying the system time settings

5.2.12 Viewing and clearing the System Event Log (SEL)

5.2.12.1 Viewing the SEL

5.2.12.2 Clearing the SEL

5.2.13 Updating the NIC configuration file in a Linux and VMware environment

5.2.14 Resuming BitLocker functionality