Fujitsu Q704 Instruction Manual

Operating Manual
FUJITSU Tablet STYLISTIC Q704
System
Contact address in North America
FUJITSU AM
ERICA INC:
1250 East Arques Avenue Sunnyvale
CA 94085-3470, U.S.A.
e: 800 831 3183 or 408 746 6000
http://solutions.us.fujitsu.com"
"
"http://solutions.us.fujitsu.com/contact"
Have a qu
estion? Email us at: "
AskFujitsu@us.fujitsu.co m"
Copyright
ujitsu America, Inc. All rights reserved.
©2013F
B5FK-2461-01ENZ0
FUJITSU Tablet STYLISTIC Q704
Operating Manual
Fujitsu Contact Information 7 Notational conventions 8 Ports and controls 9 Important notes 12 First-time setup of your device 16 WorkingwiththeTabletPC 20 Accessories for your Tablet PC
(optional) 41 Security functions 59 Connecting external devices 66 Settings in BIOS Setup Utility 70 Troubleshooting and tips 73 Technical data 80 Manufacturer’s notes 86 Appendix 91 Index 100
Copyright and Trademark Information
Fujitsu America, Inco rporated has made every effort to ensure the accuracy and completeness of this document; however, as ongoing development efforts are continually improving the capabilities of our products, we cannot guarantee the accuracy of the contents of this document. We disclaim liability for errors, omissions, or future changes.
Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limited or its subsidiaries in the United States and other countries.
Intel and Intel Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
The ExpressCard word mark and logo are owned by the Personal Computer Memory Card International Association (PCMCIA) and any use of such marks by Fujitsu America, Incorporated is under license.
Google is a trademark or registered trademark of Google Incorporated.
Bluetooth is a trademark of Bluetooth SIG, Inc., USA.
OmniPass is a trademark of Softex, Inc.
Roxio is a trademark of Roxio, a division of Sonic Solutions.
PowerDirector, PowerDVD, YouCam, and MakeDisc are trademarks of CyberLink Corp.
Adobe, Acrobat, and Ad obe Reader are either a reg istered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other coun tries.
Made under license from DTS Licensing Limited. D T S and the symbol are registered trademarks and & DTS Boost is a trademark of DTS, Inc. Product contains software. © DTS, Inc. All rights reserved.
The DVD player found in some models of the LIFEBOOK notebook incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights users. Use of this copyright prote ction technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
All other trademarks specied here are the property of their respective owners.
Contents
Contents
Fujitsu Contact Information ............................................................ 7
Notational conventions ................................................................ 8
Ports and controls ..................................................................... 9
Important notes ........................................................................ 12
Safetyinstructions ...................................................................... 12
Additional safety note Protecting the display
Energysaving .......................................................................... 13
Energy saving under Wi
Traveling with your T
Beforeyou travel ................................................................... 14
Transporting the T Storing your Table Cleaning the Table
First-time setup ofyour device ......................................................... 16
Unpacking and checking the device . . . ................................................... 16
Choose a location . ...................................................................... 17
Connecting the AC adapter . . . ........................................................... 17
Switching on the device for the rst time .................................................. 18
Installing Bonus Apps . . . . . ........................................................... 19
Working with t
Status indic Switching th
Switching t Handwritin Touchscree Select dis Using ng
Using th
Tab l e Webca Rech
Usin Mem
ators ........................................................................
eTabletPCon ..............................................................
Programing t
he Tablet PC off ..............................................................
g recognition ..................................................................
n ............................................................................
play orientation (portrait orlandscape format) ....................................
ers ...........................................................................
e the Dual Digitizer for nger-base d operation of the device. .....................
Calibrat
Actions w
with one nger (Windows 7 / Windows 8.1 Desktop) . . . .........................
Actions
with two ngers (Windows 7 / Windows 8.1 Desktop) . . .........................
Actions
estylus .........................................................................
location ......................................................................
Stylus
ing thestylus ..................................................................
Adjust
ating thestylus ................................................................
Calibr
llinga stylustether ..............................................................
Insta
tbuttons ..........................................................................
m ...............................................................................
argeable battery ...................................................................
ging and maintaining thebattery .................................................
Char
g the energy saving functions . .......................................................
ory cards ..........................................................................
portedformats ..................................................................
Sup
ertingthe memory card ...........................................................
Ins
movingthe memory card ..........................................................
Re
s for devices with radio components . . . . . .............................
screen ............................................................
ndows .......................................................
ablet PC ............................................................
ablet PC ...........................................................
tPC ..................................................................
tPC ..................................................................
he TabletPC ............................................................
he ON/OFF button ......................................................
ith one nger (Windows 8.1 Pro) . ............................................
12 13
13 13
14 15 15
20
20 21 21 22 22 23 24 24 24 25 27 28 30 31 31 32 32 33 33 34 34 35 36 36 36 37
Fujitsu 3
Contents
SIM card ............................................................................... 38
Inserting aSIMcard ................................................................. 38
Removing aSIM card ............................................................... 39
Wireless LAN/Bluetooth/UMTS/LTE radio components . . . .................................. 39
Switching the wireless components on and off ......................................... 39
Further information on WLAN and Bluetooth ........................................... 40
Accessvia Wireless WAN ............................................................ 40
Ethernet and LAN (only with perform ance crad le or Keyboard Dock) . . . . . ................... 40
GPS ................................................................................... 40
Accessories for your Tablet PC (optional) . ............................................. 41
Your performance cradle (optional) ....................................................... 41
Cradle components . . ................................................................ 42
Setting up thecradle ................................................................ 42
Connecting the Tablet PC to the cradle . . ............................................. 43
Disconnecting the Tablet PC from the cradle . ......................................... 45
Keyboard cover (optional) . . . ............................................................ 45
Keyboard cover components . ........................................................ 46
Connecting the Tablet PC to the keyboard cover . . . . . .................................. 47
Separating the Tablet PC from the keyboard cover . . .................................. 48
Keyboard docking station (optional) . . . . . . ................................................. 49
Ports on the keyboard docking station . . . ............................................. 49
Connecting the Tablet PC to the keyboard docking station .............................. 51
Separating the Tablet PC from the keyboard docking station . . .......................... 52
VESA mounting attachment (optional) . . . ................................................. 53
Hand strap (optional) . . . . ................................................................ 54
Shoulder strap (optional) ................................................................ 55
Folio case (optional) . . . . . ................................................................ 56
Micro USB adapters ..................................................................... 57
Security functions ..................................................................... 59
Conguring the ngerprint sensor ........................................................ 60
Conguringpasswordprotection inBIOS Setup Utility ...................................... 61
Protecting BIOS Setup Utility (supervisor HDD password and user HDD password) . . . .... 61
Password protection for booting the operating system .................................. 62
Password protection for the harddisk ................................................. 63
SmartCard reader (optional) . ............................................................ 64
Inserting the SmartCard ............................................................. 64
Trusted Platform Module - TPM (device dependent) . . . . . . .................................. 65
Enabling TPM ....................................................................... 65
Disabling TPM ...................................................................... 65
Connecting externaldevices ........................................................... 66
Connecting an external monitor . . ........................................................ 67
HDMI port (only performance cradle and keyboard docking station) . . . ................... 67
VGA monitor port (only performance cradle andkeyboard docking station) ............... 67
Connecting USB devices ................................................................ 68
How to remove USB devices correctly ................................................ 68
Headphones port ....................................................................... 69
Settings in BIOS Setup Utility . ......................................................... 70
Starting theBIOS Setup Utility ........................................................... 70
BIOS Setup Utility operation . ............................................................ 71
Exiting BIOSSetup Utility ................................................................ 72
4 Fujitsu
Contents
Exit Saving Changes - save changes and exit BIOS Setup Utility . . ..................... 72
Exit Discarding Changes - Reject changes and exit BIOS Setup Utility . . . . . .............. 72
Load Setup Defaults – load default value s . ............................................ 72
Discard Changes - Discard Changes without exiting BIOS Setup Utility . . . . .............. 72
Save Changes - save changes without exiting the BIOS Setup Utility . . . . . . .............. 72
Save changes andpower off ........................................................ 72
Troubleshooting and tips .............................................................. 73
Help ifproblemsoccur ................................................................... 73
Recovering your Factory Image ...................................................... 73
The Tablet PC’s date or time is incorrect .................................................. 74
Battery indicator does not illuminate . . . ................................................... 74
The Tablet PC’s touchscreen remains dark ................................................ 74
The display on the Tablet PC’s touchscreen is difcult to read. . ............................. 74
The externalmonitorremains blank ...................................................... 75
The externalmonitorisblank ortheimage isunstable ..................................... 75
The cursor does not correctly follow the stylus movements . . . . ............................. 75
Stylusinput not working ................................................................. 76
The Tablet PC does not start after switchon ............................................... 76
The Tablet PC stops working ............................................................. 76
The printer does not p rint . . . . . ........................................................... 77
The wireless connection to a network does not work . . . .................................... 77
The battery discharges too quickly ........................................................ 77
SmartCard reader is not recogn ized . . . ................................................... 78
Acoustic warning ........................................................................ 78
Error messages on the screen ........................................................... 78
Technical data ......................................................................... 80
TabletPC .............................................................................. 80
WLAN specications .................................................................... 82
Rechargeablebattery ................................................................... 82
AC adapter (65 W) ...................................................................... 83
Performance cradle (optional) ............................................................ 83
Keyboard cover (optional) ............................................................... 83
Keyboard docking station (optional) ....................................................... 84
VESA mounting attachment (optional) . ................................................... 84
Hand strap (optional) . . .................................................................. 84
Shoulder strap (optional) . . . . . ........................................................... 84
Micro USB adapters . . . .................................................................. 85
Manufacturer’s notes .................................................................. 86
Disposal andrecycling .................................................................. 86
Recycling your battery ............................................................... 86
DeclarationsofConformity ............................................................... 86
Regulatory notices ...................................................................... 87
FCC Notices ........................................................................ 87
DOC (IndustryCANADA)notice ...................................................... 87
ENERGY STAR Compliance ............................................................. 90
Appendix .............................................................................. 91
Image Backup and Recovery Procedures ................................................. 91
Creating aBackup of Bootable Diskand Recovery Image .............................. 91
RECOVERYOUR SYSTEM WHEN THEHARD DRIVE IS STILL ACCESSIBLE ............. 92
UsingtheRecovery and Utility Tools .................................................. 92
Fujitsu 5
Contents
Restore the Recovery Image from Hidden Partition . . . .................................. 94
RECOVERYOUR SYSTEM WHENTHEHARD DRIVE IS NOTBOOTABLE ................ 95
Restore the Recovery Imagefor FullHard Drive ....................................... 95
Recovering Your Recovery Image Using Recovery and Utility (for new hard drive or
non-bootable harddrive) ............................................................. 96
InstallingtheSoftware after the Recovery Imageis Restored ............................ 97
Index .................................................................................. 100
6 Fujitsu
Fujitsu Contact Information
Fujitsu Contact Information
Service and Support
You can contact Fujitsu Service and Support in the following ways:
Toll free phone: 1-800-Fujitsu (1-800-838-5487)
Website: "
Fujitsu Shopping Online
Please go to "
Maintaining Latest Conguration
To en sure that you always have the most current driver updates related to your system, you shou ld occasionally access the Fujitsu Software Download Manager (F SDM) utility. The FSDM utility is available from the Fujitsu Support site. FSDM will allow you to view a list of the most current drivers, utilities, and applications to determine whether you have the latest versions. If you have a Windows 7 or Windows 8/8.1 operating system, you will need to go to the Support Site to download the FSDM Utility: "
Limited Warranty
Your LIFEBOOK notebook is backed by a Fujitsu International Limited Warranty. Check the service kit that came with you r notebook for the Limited Warranty period and terms and conditions.
http://solutions.us.fujitsu.com/www/content/support/contact/ index.php"
Before you place the call, you should have the following information ready so that the customer support representative can provide you with the fastest possible solution:
Product name
P roduct conguration number
Prod uct serial number
Purchase date
Con ditions under which the problem occurred
Any error messages that have occurred
Type of device connected, if any
http://www.shopfujitsu.com/store/ ".
http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS".
Fujitsu 7
Notational conventions
Notational conventions
Pay particular attention to text marked with this symbol. Failure to observe these warnings co uld pose a r isk to health, damage the device, or lead to loss of data. The w arranty will be invalidated if the device becomes defective through failure to observe these warnings.
Indicates important information for the proper use of the device.
This font
This font
This font
"This font"
Key
This font
Indicates an activity that must be performed.
Indicates a result.
Indicates data entered using the keyboard in a program dialog or at the command line, e.g. your password (Name123)oracommandusedtostart a program (start.exe)
Indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
Indicates
terms and texts used in a software interface, e.g.: Click on Save
names of program
Indicates
cross-refere
cross-references to an external source, e.g. a web address: For more information, go to "
names of CDs "CD/DVD Dri
Indicates
Indicate
not switc
a key on the keyboard, e.g:
s terms and texts that are emphasized or highlighted, e.g.: Do
h off the device.
sorles, e.g. Windows or setup.exe.
nces to another section, e.g. "Safety information"
http://solutions.us.fujitsu.com/"
, DVDs and titles or designations for other materials, e.g.:
vers & Utilities" or "Safety/Regulations" manual
F10
.
8 Fujitsu
Ports and controls
Ports and controls
This chapter presents the individual hardware components of your device. It gives an overview of the indicators and connections of the device. Please familiarize yourself with these items before you start t o work w ith the device .
Front
1
2
3
5
6
8
7
8
7
6
5
4
1 = Touchscreen 2 = Webcam 3 = Webcam LED 4 = Ambient light sensor 5 = Speaker
Fujitsu 9
6 = Mechanical mounting for keyboard docking
station / keyboard cover / cradle 7 = Docking port 8 = Air inlet
Ports and controls
Left-hand side
1 2 3 4 5 6 7
1 = DC jack (DC IN, protecte 2 = ON/OFF button 3 = Increase volume but 4 = Decrease volume button
Right-hand
side
d by cover)
ton
12 34 567
1=SIM
2 = Storage card slot (format: micro SD,
3=M
card slot (format: micro SIM,
tected by cover)
pro
protected by cover)
icro USB port (protected by cover)
5 = Shortcut button 6 = Power-on indicator 7 = Battery charging in
4=USB 5 = Headphones port 6=St 7 = Eyelet for stylus cord
port (USB 3.0, protected by cover)
ylus holder
dicator
10 Fujitsu
Back (2 variants: standard shell and smart card shell)
4
3
2
5
5
4
3
2
Ports and controls
1
5
1
5
6
1 = Fingerprint sensor 2 = Camera light 3 = Webcam 4 = Webcam LED
Fujitsu 11
5 = Screw holes (device-dependent) for
securing accessories 6 = SmartCard reader (device dependent)
Important notes
Important notes
ImportantnotesNotes
This chapter contains essential safe ty information which must be followed when working with your Tablet PC. The other notes provide useful information about your Tablet PC.
Safety instructions
SafetyinformationInformation,
Please follow the safety notes provided in the "Safety/Regulations" manual as well as the safety notes given below.
Please pay special attention to the sections in the manual marked with the symbol on the left.
When connecting and disconnecting cables, observe the relevant notes in this operating manual.
Read the information on the ambient conditions in the " and the information in the " preparing your Tablet PC for use and switching it on for the rst time.
When cleaning the device, please observe the relevant notes in the section .
Pay attention to the additional safety notes for devices with radio compo nents provided in the "Safety/Regulations" manual.
First-time setup of your device", Page 16 chapter before
Technical data", Page 80 chapter
This Tablet PC c you have qu esti please contac
omplies with the relevant safety regulations for data processing equipment. If
ons as to whether you can set up the Tablet PC in the intended environment,
t your sales outlet or our hotline/service desk.
Additional safety notes for devices with radio c om ponents
RadiocomponentsWirelessLANBluetooth,Safetynotes
If a radio component (Wireless LAN, Bluetooth, UMTS/LTE) is integrated in your Tablet PC, you must be sure to observe the following safety precautions when using your Tablet PC:
Sw itch off the radio components when you are in an aircra ft or driving in a car.
Sw itch off the radio components when you are in a hospital, an operating room or near a medical electronics system. The transmitted radio waves can impair the operation of medical devices.
Sw itch off the radio components, when you let the device get near ammable gases or i nto hazardous environments (e.g. gas station, paint stores), as the transmitted radio waves can cause a n explosion or a re.
For further information on how to switch the radio components on and off, refer
Switching the wireless components on and off", Page 39.
to "
12 Fujitsu
Important notes
Protecting the display screen
Depending on your device conguration, where applicable your device is not waterproof. In this event, do not pour liquids onto the device and do not wash it with a wet cloth. Do not place items on the top of the display, or damage may occur.
During normal use of the device, small particles from the environment can become embedded in the pen tip and scratch the screen. The warranty does not cover a scratched screen.
Energy saving
NotesEnergyPowersaving
If you will not b e using your Tablet PC, switch it off. Switch off any connected external devices when they are not in use. If you use the energy-saving functions, the Tablet PC uses less power. If you do this, you will be able to work longer with the Tablet PC before having to recharge the battery.
The energy efciency is increased and environmental pollution is reduced. You save money and help protect the environment.
Energy saving under Windows
Make use of the available energy saving functions as described in chapter
Using the energy saving functions", Page 35.
"
Traveling with your Tablet PC
MobileoperationNotesTran sportTabletPC
Please follow the instructions below when traveling with your Tablet PC.
Fujitsu 13
Important notes
Before you travel
Back up important data stored on your hard disk.
NotebookTraveling,notebook
Switch off the radio component for data security reasons. With data traffic via a wireless
connection, it is also possible for unauthorized third parties to receive data.
Information on activating data encryption is provided in the docu m entation for your radio component.
If you wan t to use your Tablet PC during a ight, rst check with the airline
company whether this is allowed.
When traveling in other countries
If you are traveling abroad, check that the AC adapter can be operated with the
local AC voltage. If this is not the case, obtain the appropriate AC adapter for your Tablet PC. Do not use any other voltage converter!
Check whet her the local AC voltage and the AC cable are c ompa tible. If this is not
the case, buy an AC cable that suits the local conditions.
Enquire with the appropriate government office of the country you will be traveling in as to
whether you may there operate the radio component integrated in your Tablet PC (also see ).
Transporting the Tablet PC
Protect the Tablet PC from severe shocks and extreme temperatures (e.g. direct sunlight in a car).
Do not transport your Tablet PC while it is turned on.
C arry your Tablet PC with you while traveling, rather than checking it in as baggage.
N ever put your Tablet PC through a metal detector; have it hand-inspected by security personnel. You can however, put your Tablet PC through a properly tuned X-ray machine. To avoid problems, place it close to the entrance of the machine and remove it as soon as possible or have it hand-inspected by security personnel. Security ofcials may require you to turn your Tablet PC on, so make sure you have a charged battery on hand.
Switch thUnplug the AC plug of the AC adapter and all external devices from the power outlets.DisconnTo protect against damaging jolts and bumps, use a suitable Tablet PC
carrying case to transport your Tablet PC.
14 Fujitsu
e Tablet PC off.
ect the AC adapter cable and the data cables for all external devices.
Important notes
Storing your Tablet PC
If storing your Tablet PC for a m onth or longer, turn it off, fully charge the battery, then remove and store all Lithium Polymer batteries.
S tore your Tablet PC in a cool, dry location. Temperatures should remain between 13ºF / -25ºC and 140ºF / 60ºC.
Store your Tablet PC and batteries separately. If you store your Tablet PC with a battery installed, the battery will discharge, and battery life will be reduced. In addition, a faulty battery might damage your Tablet PC.
Always power off the Tablet PC before transporting and/or packaging it. After shutting down the Tablet PC, wait until the status led panel indicates power off condition (i.e., no lights are illuminated).
It is possible that the Tablet PC may not automatically go to power-off or hibernate mode when you close the lid. This situation may occur due to pre-operating system boot password security settings or some other application running on the Tablet PC.
Attempting to transport the Tablet PC while power is on may damage the Tablet PC due to shock or overheating.
Cleaning the Tablet PC
Use of incorrect cleaners can result in optical impairment of the LCD and / or damage to the computer. Always refer to the cleaner manufacturer’s guidelines and material safety data sheets fo proper handling and use of the products.
Never use ammo such as paint t nishes and t
Never use compressed air for cleaning your computer.
If your Tabl liquid ente
nia, acidic, or alkaline cleaners or organic chemicals
hinner, acetone or kerosene. It may damage surface
he coating of the LCD screen.
et PC has a Smart Card slot, be very careful to avoid any
ring the slot as this can damage the unit.
Cleaning guidelines using recommended off-the-shelf cleaners: Computer exterior
To clean the exterior, use one of the following off-the-shelf products:
•Office Depot® #154-616 b Cleaning Kit
Meridrew Ent erprises Klear Screen® Wipes
3M CL563 Cleaner Wipes
After cleaning with one of these products, gently polish with a dry, soft, lint-free cloth until the solution is no longer visible.
Disinfecting STYLISTIC computers
Wipe the surface with a soft cloth wipe and a 50% ethanol solution or use another ethanol-based germicide w hich has been registered as a hospital disinfectant by the EPA.
Fujitsu 15
First-time setup of your device
First-time setup of your devic
First-timesetu pGettingstarted
The battery must be charged if you want to operate your device using the battery.
When used on the move, the bu ilt-in battery provides the device with the necessary power. You can increase the operating time by using the available energy-saving functions.
For instructions on how to connect external devices (e.g. mouse, printer) to your Tablet PC, please refer to the operating manual for your device.
Unpacking and c
Unpack all the individual parts.Check your d
Please read the chapter "Important notes", Page 12.
If your device is equipped with a Windows operating system, the necessary hardware drivers an d supplied software are already pre-installed.
Beforeswitchingitonfortherst time, connect the device to the AC voltage using the AC adapter, see " remain connected during the whole of the installation process.
A system test is performed when your device is rst switched on. Various messages can appear. The display may remain dark for a short time or may icker.
Please follow the instructions on the screen.
NEVER switch off your device during the rst-time setup process.
Connecting the AC adapter", Page 17. The AC adapter must
hecking the device
If you nd that dama ge has occurred during transport, please notify your local sales outlet immediately!
PackagingTransport
evice for any visible damage which may have occurred during transportation.
e
You may nee need to tr
16 Fujitsu
d to reuse the packaging in future, for example if you
ansport your device.
Choosealocation
ChoosealocationSetupACadapter
Choose a suitable location for the device before s etting it up. In doing so, please follow these instructions:
Never place the device or the AC adapter on a heat-sensitive surface. The surface could be damaged as a resu lt.
Never place the device on a soft surfa ce (e.g. carpeting, upholstered furniture, bed). This can result in damage caused by overheating.
The underside of the device heats up during normal operation. Prolonged contact with skin can become unpleasant or even result in burns.
Place the device on a stable, at, non-slippery surface. Please note that the rubber feet of the device may mark certain types of delicate surfaces.
Keep other objects at least 100 mm / 4 inches away from the device and its AC adapter to ensure adequate ventilation.
Do not expose the device to extreme environmental conditions. Protect the device against dust, humidity and heat.
Connecting the A C adapter
MakingreadytouseACadapter
Observe the safet
The s upplied AC c you purchased yo use in the count
y notes in the enclosed "Safety/Regulations" manual.
able conforms to the requirements of the country in wh ich
ur device. Make sure that the AC cab le is approved for
ry in which you intend to use it.
First-time setup of your device
Open the cover of the DC jack
socket (DC IN).
Connect the AC cable (1) to the AC adapter.Plug the AC cable (2) into a power outlet.Connect the AC adapter cable (3) to the
DC jack socket (DC IN) of the device.
2
Fujitsu 17
First-time setup of your device
Switching on the device for the rst time
Switchingonforthersttime
On devices with an ON/OFF button for radio components: Before switching the device on, slide the ON/O F F button for radio components to the "O N" position.
Whenyouswitchonthedevicefortherst time, the supplied software will be installed and congured. Because this procedure must not be interrupted, you should set aside enough time for it to be fully completed and connect the device to the AC supply using the AC adapter.
During installation, the device must only be rebooted when you are requested to do so.
To make it easier to use y is pre-installed on the
our device for the rst time, the operating system
hard disk.
1
2
Press the ON/OFF button (1) for about one second to switch the device on.
The pow
During the installation process, follow the on-screen instructions.
er-on indicator (2) lights up whenever the syste m is switched on.
18 Fujitsu
First-time setup of your device
If a Windows operating system is installed on your device, you will nd more information on the system and drivers, help programs, updates, manuals etc. on the device. This information can also be fo und online at
http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS".
"
You can nd information and help on the Windows operating system functions online at "
If a Windows 8.1 operating system is installed on your Tablet PC, a tutorial is automatically started when a new user logs on for the rsttimetoshow you how to use the new functions of W i ndows 8.1.
http://windows.microsoft.com".
Installing Bonus Apps
After you have started your system the rst time, you will see a Bonus Apps icon on your desktop.
Click on the icon to see which additional applications are available for you to install.
Applications that are already installed appear in grey, those that are
available for installation appear in blue.
Select the applications you wish to install by selecting the checkbox adjacent to your selection.
or
Click Select All if you would like to install all available applications
To conrm your sel
ection click Install.
Note that in some installation)
There are also c but one of the m installing th
Fujitsu 19
cases (depending upon which application was selected for
after installation completes, the system will prompt you to reboot.
ases in which if multiple applications are selected to install
needs a reboot, the system will reboot and continue
e rest of the selected applications.
Working with the Tablet PC
Working with the Tablet PC
Tablet,operationTablet
This chapter describes the basics for operating your Tablet PC. You can nd instructions on how to connect external devices (e.g. mouse, ash storage) to the Tablet PC in the chapter "
Status indicators
StatusindicatorsSymbols
The status indicators (1,2) provide information about the status of the power supply, the drives, and the keyboard functions etc.
Connecting external devices", Page 66.
Please refer to the notes in the chapter "Important notes", Page 12.
1 2
Status indicator Description
Power-on indicator
Indicator lights up blue: The Tablet PC is switched on.
The indicator ashes: The Tablet PC is in sleep mode (Save-to-RAM).
The indicator lights up, alternating between blue and white: The Tablet PC is in S3 mode and the wireless component (Wi-F i or WWAN) is switched on.
The indicator lights up white: The Tablet PC is in S4 o r S5 mode and the wireless component (Wi-Fi or WWAN) is switched on.
The indicator is not lit up: The Tablet P C is switched off or in Save-to-Disk mode.
Battery charging indicator
The indicator lights up red: The AC adapter is connected.
•Theindicatorisflashing red: The battery has a charging error.
The indicator is not lit up: The AC adapter is not connected.
20 Fujitsu
Working with the Tablet PC
Switching the Tablet PC on
Tablet:SwitchingonPower-onPower-onindicatorSuspend/Resumebutton
1
2
Press the ON/OFF button (1) for about one second to switch the device on.
The power-on indicator (2) lights up whenever the system is switched on.
Programing the ON/OFF button
You can program the ON/OFF bu tton:
Operating system Menu
Windows 7
Windows 8.1
If you have assigned a password, you must enter this when requested to do so in order to start the operating system. Detailed information can be found in the chapter "
Fujitsu 21
Security functions", Page 59.
Start - (Settings) - Control Panel - System and Security - Power Options
Windows 8.1 Desktop - Control Panel - Hardware and Sound - Power Options
Working with the Tablet PC
Switching the Tablet PC off
Back up your data and close all applications before you switch off your device. Otherwise data might be lost.
Shut down the operating system correctly.
Notebook
If the Tablet PC does not switch itself off automatically, press the ON/OFF
button for approx. ve seconds.
Handwriting recognition
For detailed information on handwriting recognition, see the documentation for your operating system.
At present, handwriting recognition under Windows 7 or Window 8.1 supports the following languages:
English, German, French, Italian, Japanese, Korean, Chinese (traditional and simplied), Dutch, Portuguese, Spanish, Brazilian, Norwegian (Bokmål and Nynorsk), Swedish, Finnish, Danish, Polish, Rumanian, Serbian (Cyrillic and Latin script), Catalan, Russian, C zech and Croatian.
Under Windows 8.1 you can set the required language under ControlPanel– Time, Language and Region – Language.
22 Fujitsu
Working with the Tablet PC
Touchscreen
Touchsc reenNotes
High-quality LCD screens (TFT) are installed in Fujitsu Tablet PCs. For technical reasons, these screens are manufactured for a specic resolution. An optimal, clear picture can only be ensured in the resolution intended for the particular screen. A screen resolution which differs from the specication can result in an unclear picture.
The screen resolution of your Tablet PC’s t ouchscreen is optimally set at the factory.
Current production technology cannot guarantee an absolutely fault-free screen display. A few isolated constantly lit or unlit pixels (picture elements) may be present. The maximum permitted number of such faulty pixels is specied in the international standard ISO 9241-307 (Class II).
Example:
A screen with a resolution of 1280 x 800 has 1280 x 800 = 1024000 pixels. Each pixel consists of three subpixels (red, green and blue), so there are almost 3 million subpixels in total. According to ISO 9241-307 (class II), a maximum of 2 light and 2 dark pixels and in addition 5 light or 10 dark subpixels or an equivalent mix (1 light subpixel counts as 2 dark subpixels) are allowed to be defective.
Pixel
Subpixel
Cluster A cluster contain
Background lighting
LCD screens are operated with background lighting. The luminosity of the background lighting can decrease over the period of use of the Tablet PC. However, you can adjust the brightness of your monitor yourself.
A pixel consists of 3 subpixels, normally red, green and blue. A pixel is the s mallest element that can be generated by complete functionality of the display.
A subpixel is a separately addressable internal structure within a pixel that enhances the pixel function.
s two or more defective pixels or
subpixels in a 5 x
5 pixel block.
Ambient light sensor
If your notebook was shipped with the Windows operating system, the screen brightness is regulated by the ambient light sensor and is dependent on the particular light conditions. This results in optimum readability and longer battery life at the same time.
If your notebook was shipped with Windows 8.1, the adaptive brightness setting is deactivated. To change the ambient light sensor settings, select Control Panel - System and Security - Power Options - Change plan settings - Change adv anced power settings - Display - Activate adaptive brightness setting..
Select On to activate the adaptive brightness setting with the help of the ambient light sensor.
Synchronizing the display on the touchscreen and an external monitor
In Windows 7, you can switch between touchscreen and external monitor, if you open Control Panel - Windows Mobility Center, section External Display.
In W indows 8.1 wipe your nger over the screen from the right-hand edge. The setting Charms - Devices - Second monitor opens. Select the desired output type.
You can also use the Fujitsu Display Manager in the Windows Mobility Center to set the output type.
Fujitsu 23
Working with the Tablet PC
Select display orientation (portrait or landscape format)
LandscapeformatPortraitformatDisplayorientation
You can choose to use either portrait or landscape format for the display.
Windows 7
You can change these settings in the Fujitsu menu or under Start -(Sett ings -) Control Panel - Hardware and Sound - Display - Settings.
Windows 8.1
You can change these settings under Windows 8 .1 Desktop - Control Panel ­Hardware and Sound - Windows Mobility Center / Rotate screen.
In the Fu jitsu Ta blet with different scre congurations tha
These settings do n also on external mo
Controls s ettings , proles are saved for operation
en orientations. These proles have preset standard t can be mod ied as desired.
ot just affect the screen settings on the Tablet PC, but
nitors that are connected.
Using ngers
You can execute certain commands by using your nger tip on the touchscreen of your device.
Alternatively, everything which you can select or activate using your nger tip can also be selected or activate d using the stylus.
Calibrate the Dual Digitizer for nger-based operation of the device.
If Windows 8.1 is installed on your Tablet PC, yo ur Tablet PC is already calibrated at initial setup.
If a different operating system is installed on your Tablet PC, you must calibrate it with your ngers before rst use, so that it recognizes your ngertips as accurately as possible.
As soon as you notice that the accuracy is becoming worse, you must recalibrate the device.
Operating system Menu
Windows 7 / Windows 8.1 Desktop
To calibrate, run the Hardware and Sound / Tablet PC Settings function in the Control Panel. You need to calibrate both portrait and landscape fo rmats.
24 Fujitsu
Actions with one nger (Windows 8.1 Pro)
Action Description
Wipe your nger over the screen from the right-hand edge.
Open Charms with system commands
(equivalent to pressing the Windows button +
C
button).
Working with the mouse: Position the mouse
pointer at the bottom right-hand edge of the screen.
Working with the Tablet PC
Wipe your nger over the screen from the left-hand edge.
Wipe your nger over the screen from the top or bottom edge.
Switch between the most recently used
applications (equivalent to pressing the Windows button +
Working with the mouse: Position the mouse
pointer at the bottom left-hand edge of the screen.
Open the App commands (equivalent to
pressing the Windows button + Wipe from the top to the bottom of the screen to dock or close the current App.
Working
Apptod
with the mouse: Right-click on th e
isplay the App commands.
Ctrl
+ Space).
Z
button).
Fujitsu 25
Working with the Tablet PC
Action Description
Press and hold
Keep your finger pressed o n an object on the
screen to display a menu with further options.
Workingwiththemouse:Movethemouse
pointer over the object to display a menu with further options.
Taponanobject
Tap your nger on an o
to open an App o r a lin
bject on the screen k or to execute a
command.
Working with the mouse: Left-click on the
object.
Scroll / Move object / Swivel object Use this function to scroll thro ugh lists or
websites or to swivel or move an object.
Working with the mouse: Left-click on the
object, keep the mouse button pressed and move / swivel the object or scroll.
26 Fujitsu
Working with the Tablet PC
Actions with one nger (Windows 7 / Windows 8.1 Desktop)
Action Description
Selecting objects (click with the left mouse button)
Starting programs (double-click with the left mouse button)
Moving objects/windows (while holding the left mouse button pressed, drag & drop)
Opening a context menu (click with the right mouse button)
Moving the cur
sor
Tap once briey with the nger on the object.
Use one nger to tap twice in quick
succession on the program symbol.
Place your finger on the object/window,
keep your ngertip pressed against the t ouchscreen and mo ve the desired object/window.
Tap your n ger on th e desired item.
Keep your ngertip pressed against the
touchscreen. The context me
Position one finger on the touchscreen and
move your nger in the desired direction.
nu appears.
Fujitsu 27
Working with the Tablet PC
Actions with two ngers (Windows 7 / Windows 8.1 Desktop)
Action Description
Scrolling
Place two ngers on the touchscreen.Move the ngers up to s
or
Move the fingers down to scroll down.
Rotating
croll up.
Position your thumb on the touchscreen
and rotate the image clockwise or counter-clockwise using your index nger.
28 Fujitsu
Action Description
Increase or decrease view
Put two fingers on the to uch screen and
move them apart to increase the size of the
view. or
Put two fingers on the to uch screen and
move them together to decrease the size
of the view.
Lock context-sensitive m enu s
Use two fingers to tap twice in quick
succession on the touchscreen.
Working with the Tablet PC
Fujitsu 29
Working with the Tablet PC
Using the stylus
1 = stylus tip
3
2
1
You can use the stylus on your Tablet PC as an electronic writing tool, to select menu items and to navigate through the programs. Programs that support handwriting recognition also allow you to write directly on the screen with the s tylus. You can also use the stylus as a drawing tool.
The Tablet PC is supplied with a stylus tether which you can attach to the eyelets on the stylus and on the Tablet PC.
Use only the stylus that was p rovided with your Tablet PC. Do not use any other pointed object as a substitute, that was not specially designed for your Tablet PC. Replace the stylus tip if it is worn. The warranty does not cover a scratched screen.
While writing, you should take care th at you do not scratch the s urface of thedisplay(e.g. withawristwatchorbracelet).
2 = stylus button (right mouse button)
3 = eyelet for stylus cord
The stylus of th if used improp
Our recommend
D o not gestur
Do not use the stylus as a pointer.
Do not use th
Do not try to turn the grip of the stylus. The grip is used to put the stylus into its slot and to take it out of its slot.
Never stor containe adverse e this cas avoid da
The stylus can be inuenced by electrom agnetic elds (cursor quivers or jumps). There may be a few areas on the screen where the cursor quivers slightly in spite of pressing the stylus down rmly.
The screen responds to entries made with the tip of the nger or the stylus when the tip of the nger or the stylus directly touches the screen.
You can use the stylus to perform all functions for which you would otherwise use a mouse.
30 Fujitsu
e Tablet PC is an electronic instrument that can be damaged
erly. Handle the stylus with care.
ations for proper handling of the stylus are as follows:
e with the stylus.
e stylus on surfaces other than the screen of the Tablet PC.
e the stylus with its weight on the tip (e.g. with the tip down in a pen
r). If the stylus is stored with the tip pointing down, this may have an
ffect on the stylus mechanism (particularly under high temperatures). In
e the stylus tip may react as though it is constantly being pressed down. To
mage, the stylus should be stored in the stylus slot when not in use.
Delete functions are not supported by the stylus.
Action Mouse
Selecting menu items
Starting programs Double-click with the left mouse
Moving an object or window
Opening a context menu
Moving the cursor
Click with the left mouse button. Tap on the menu entry with the tip of
button.
Drag with the left m ouse bu pressed.
Click with the right mou
-
se button.
Stylus location
On delivery, the stylus is located in the stylus garage:
tton
Working with the Tablet PC
Stylus
the stylus.
Tap on the program symbol twice in rapid succession using the stylus tip.
Place the stylus tip directly on the object or window. Keep the stylus tip held against the screen. Drag the desired object or window.
Tap on the desired element with the stylus and keep the stylus pressed against the screen.
Place the tip of the st the screen.
ylus directly on
1
Adjusting the stylus
Operating system Menu
Windows 7 Under Hardware and Sound - Pen and Input D evices, you can make various
Windows 8.1 Under Windows 8.1 Desktop - Control Panel - Hardware and Sound - Pen and
Fujitsu 31
settings for the stylus in the control panel (assignment and fu nction of the stylus button).
Input Devices you can make various settings for the stylus (assignment and function of the stylus button).
Working with the Tablet PC
Calibrating the stylus
If Windows 8.1 is installed on your Tablet PC, your Tablet PC is already calibrated at initial setup.
If a different operating system is installed on your Tablet PC, you must calibrate it with the stylus before rst use, so that it recognizes the stylus as accurately as possible.
You should also always repeat the calibration if the c oordination between the stylus and the cursor movement deteriorate s.
Operating system Menu
Windows 7 / Windows 8.1 Desktop
To calibrate, run the Hardware and Sound / Tablet PC Settings function in the Control Panel. You need to calibrate both portrait and landscape fo rmats.
Installing a stylus t ether
You can attach the stylus with a stylus tether to prevent accidenta lly dropping it or losing it.
Fasten the stylus tether to the stylus eyelet and to the eyelet on the Tablet PC.
32 Fujitsu
Tablet buttons
Your Tablet PC is tted with three tablet buttons.
No. Description Functions
1 Increase volume button Increase the volume
2 Decrease volume button Decrease volume
3
Shortcut button Start function manager or screen shot function
Webcam
Webcam
Your device has two webcams: one on the front of the device and one on the rear.
Working with the Tablet PC
1 2 3
The webcam has its o w n status indicator. The indicator lights up when the webcam is active.
Depending on the software used, you can use your webcam to take pictures, record video clips or take part in web chats.
The picture quality depends on the lighting conditions and the software being used.
You can onl program or
When using the webcam the s upport of the Tablet PC must not wobble.
The webca the touch
Fujitsu 33
y operate the webcam with a particular application (e.g. an Internet telephony a video conferencing program which supports a webcam).
m automatically adjusts itself to the current light level. For this reason,
screen may icker while the l ight level is adjusted.
information on use of the webcam and additional settings for your webcam
Further
ound in the help function of the program using the webcam.
canbef
ish to perform a function test with your webcam, appropriate te st software
If you w is ava
ilable at "
http://www.fujitsu.com/fts/support/index.html".
Working with the Tablet PC
Rechargeable battery
BatteryBatteryServicelife,batteryRechargeablebatteryBattery
The built-in battery provides the Tablet PC with the necessary power for use on the move. You can increase the service life of the battery by caring for the battery properly. The average battery service life is around 500 charge/discharge cycles.
You can extend the battery service life by taking advantage of the available energy-saving functions.
Charging and maintaining the battery
BatteryBattery
The Tablet PC battery can only be charged wh en the ambient temperature is between 5°C / 41 °F and max. 35°C / 95°F.
You can charge the battery by connecting the Tablet PC to the AC adapter
Connecting the AC adapter", Page 17).
(see "
If the battery is running low you will hear a warning alarm. If you do not connect the AC adapter within ve minutes of hearing the warning alarm, your Tablet PC will switch off automatically.
Monitoring the battery state of charge
er
Batterybatterychargemet
A battery symbol for monitoring the battery capacity is displayed in the system bar / status indicator. The battery symbol show s you the battery charge.
34 Fujitsu
Working with the Tablet PC
Using the energy saving functions
EnergyEnergyBattery
The Tablet PC uses less power when the power management features are enabled. You will then be able to work longer when using the battery before having to recharge it.
The energy efciency is increased and environmental pollution is reduced. By choosing the best power options, you can make signicant savings and at the same time help protect the environment.
We recommend the following settings:
Function Operating on AC power Operating on battery power
Turn off monitor After 10 minutes After 5 minutes
Turn off hard disk(s) After 15 minutes After 10 minutes
Energy saving (S3) After 20 minutes After 15 minutes
Hibernate mode (S4
)
After 1 hour After 30 minutes
Set the energy savin
g functions in your Control Panel.
Set the screen saver in your Control Panel.
or
Keep a finger pressed on the desktop to display the context menu. Congure the screen
saver under Change screen saver.
If you need further information about an option, you can get help with most settings by
?
pressing the
symbol in the upper right of the screen to open Microsoft Help.
When the Tablet PC is in a power-saving mode, you must remember the following:
During power-saving mode, open data is held in main memory or in a swap le on the hard disk.
Never switch off the Tablet PC while it is in a power-saving mode. If the built-in battery is nearly at, close all open les and do not go into power-saving mode.
If you do not intend to use your Tablet PC for a long period of time:
Exit the power-saving mode if necessary by touching the screen or by switching the Tablet
PC on.
Close all opened programs and completely shut down the Tablet PC.
Fujitsu 35
Working with the Tablet PC
Memory cards
Slot
Your Tablet PC is equipped with an integrated storage card reader. Use storage cards to enlarge the storage of your Tablet PC.
Follow the manufacturer’s instructions when handling the memory cards.
Memorycard
Supported formats
The following formats are supported:
Micro Secure Digital (Micro SD
Micro SDHC
•MicroSDXC
Inserting the memory card
TM
Card)
2
1
Open the slot cover (1).Care
fully slide the storag e card into the slot (2). The label area must be facing upward. Do
pply any force, otherwise the delicate contact s urfaces could be damaged.
not a
Memorycard
Close the slot cover.
36 Fujitsu
Removing the memory card
Memorycard
To avoid any loss of data, always follow the correct procedure for removing the card (see the documentation for your operating system).
Open the slot cover.
Working with the Tablet PC
2
1
Pull the storage card out of the slot (1).Close the slot cover (2).
Fujitsu 37
Working with the Tablet PC
SIM card
A SIM Card (Subscriber Identity Module) is a chip card which is inserted in a cellular phone or Tablet PC and, together with an integrated UMTS/LTE module, enables access to a cellular radio network.
Follow the instructions supplied by the provider of the SIM card. If you do not feel the the SIM card engage as you insert it, use a pointed object to insert the SIM card.
Please note that the SIM card format must be micro-SIM (3FF). Other SIM card formats, such as full-size (1FF), mini-SIM (2FF) or nano-SIM (4FF) do not t in the SIM card slot of your Tablet PC.
Please do not insert any other format of SIM card a s they may become twisted, they could even damage the system.
Inserting a SIM card
2
1
Open the slot cover (1).Carefully push the SIM card into the slot (2) until the SIM card clicks into place.
The label area must be facing upward. Do not apply any force, otherwise the delicate co ntact surfaces could be damaged.
Close the slot cover.
38 Fujitsu
2
Removing a SIM card
Open the slot cover.
Working with the Tablet PC
1
2
Pull the SIM card out of the slot (1).Close the slot cover (2).
Wireless LAN/Bluetooth/UMTS/LTE radio components
The installation of radio components not approved by Fujitsu Technology Solutions will invalidate the certications issued for this device.
Switching the wireless components on and off
The radio components are switched on and off using the appropriate functions of the operating system.
To switch radio components on and off individually, select Settings – Change
PC settings – Network – Airplane mode.
Fujitsu 39
Working with the Tablet PC
Further information on WLAN and Bluetooth
For further information about WLAN or Bluetooth, see "Appendix: Miscellaneous Information".
For W LAN specication s, see chapter "
WLAN specications", Page 82.
Access via Wireless WAN
You can purchase the acces
If you have ordered a Wire be prepared when you rece
You will nd informatio network in the document
sories for Wireless WAN reception from your Fujitsu dealer.
less WAN module, your device will already
ive it.
n on establishing the connection with the Wireless WAN
ation for the hardware you plan to use.
Ethernet and LAN (onl
y with performance
cradle or Keyboard Dock)
EthernetLAN
The internal netwo establish a connec
1
rk module of your Tablet PC supports Ethernet LAN . You can use it to tion to a local network (LAN = Local Area Network).
2
Your network administrator can help you to congure and use the LAN connection s.
The network cable is not included in the delivery scope. This type of cable can be ob tained from a specialist dealer.
GPS
GPS
Whether
your device has this function depends on the chosen equipment level.
Connect the networ
port of the cradle
or
Connect the network cable to the LAN
port of the Keyboard Dock (1).
Connect the network cable to your
network connection (2).
k cable to the LAN
(1).
40 Fujitsu
Accessories for your Tablet PC (opti
onal)
Accessories for your Tablet PC
The following accessories are available for your Tablet PC:
Performance cradle for charging the Tablet PC and with additional ports
Keyboard cover
Keyboard docking station
VESA mounting attachment and hand strap
Shoulder strap
Folio case
Micro USB adapters
The following sections provide more information on handling the accessories.
(optional)
Your performance c radle (optional)
As well as fast charging, your performance cradle is a device that also allows you to quickly connect your Tablet PC to your peripherals such as a monitor, keyboard, mouse, etc. You only need to dock the Tablet PC to be able to work with your peripheral devices.
Fujitsu 41
Accessories for your Tablet PC (opti
Cradle components
PortsPortsCradle
1
onal)
2
2
6
5
4
3
3
7
1 = Connector on
port of the T 2 = USB port 3.0 3 = USB port 3. 4 = VGA monitor port
the cradle for the docking
ablet PC
0
5 = HDMI 6 = LAN port 7 = DC jack soc
ket (DC IN)
Setting up the cradle
Select a suitable location for the cradle before setting it up. In doing so, please follow these instructions:
• Placethecradleonaat, stable, non-slippery surface.
ver place the cradle or the AC adap ter on a heat-sensitive surface.
•Ne
D o not expose the cradle to extreme environmental conditions.
rotect the cradle from dust, moisture and heat.
P
42 Fujitsu
Accessories for your Tablet PC (opti
Connecting the Tablet PC to the cradle
It is possible to connect the Tablet PC to the cradle while it is running. To prevent problems, we recommend that you switch the Tablet PC off rst.
Disconnect the AC adapter from the Tablet PC before connecting the Tablet PC to the cradle.
When the Tablet PC is connected to the cradle, you must connect the AC ad apter to the cradle.
Information for using the performance cradle:
If your Tablet PC is connected to the performance cradle, the micro USB port of the Tablet PC cannot be used. Use the alternative ports of the cradle.
The HDMI and VGA ports of the performance cradle cannot be used at the same time. If devices are connected to both ports, only the device at the HDMI port can be used.
Cradle
Switch the Tablet PCRemove the AC plug of the AC adapter from the power outlet.Remove the AC adapt
The maximum supported resolution for VGA/HDMI is 1920 x 1080 pixels.
off.
er cable from the DC jack (DC IN) of the Tablet PC.
onal)
Fujitsu 43
Accessories for your Tablet PC (opti
2
3
onal)
1
4
Position the Tablet PC so that it aligns with the surface of the cradle.Push the Tablet PC on to the cradle in the direction of the arrow (1) until
you feel it engage on the connector.
Plug the AC adapter cable into the DC jack (DC IN) on the cradle (2).Connect the AC cable to the AC adapter (3).Plug the AC cable into the power outlet (4).
44 Fujitsu
Accessories for your Tablet PC (opti
Disconnecting the Tablet PC from the cradle
It is possible to separate the Tablet PC from the cradle while it is ru nning. However, to prevent any problems, we recommend that you switch the Tablet PC off rst or that you execute the appropriate undocking function provided by the operating system.
Switch the Tablet PC off.
1
onal)
While hold
the cradl
ing down the lo wer part of the cradle, lift the Tablet PC from
e in the direction of the arrow (1).
Keyboard cover (optional)
The keyboard cover is optimized for the convenient input of text. It only needs to be docked with the Tablet PC.
Fujitsu 45
Accessories for your Tablet PC (opti
Keyboard cover components
KeyboardcoverComponents
onal)
1 = Slide-out button 2 = Extending stand (in extended state) 3 = Docking connector for the Tablet PC
1
2
3
4
4 = Status indicators (Num Lock, Caps
Lock, Scroll Lock)
46 Fujitsu
Accessories for your Tablet PC (opti
Connecting the Tablet PC to the keyboard cover
Keyboardcover
Place the keyboard cover on a smooth and level surface. Make sure
that the stand is fully extended.
2
1
3
onal)
1
To prevent t sure that t
he Tablet PC from tipping over and becoming damaged, always make
he stand is fully extended when you use the keyboard cover.
Completely pull out the extending stand (1).Press the slide-out button (2) until it rmly remains in pressed position (red marking visible).Push the Tablet PC onto the keyboard cover in the direction of the arrow
until you feel it engage on the connector (3).
Fujitsu 47
Accessories for your Tablet PC (opti
onal)
Separating the Tablet PC from the keyboard cover
1
2
Keep the slide-out button pressed (1).Lift the Tablet PC away from the keyboard cover in the direction of the arrow (2).
48 Fujitsu
Accessories for your Tablet PC (opti
Keyboard docking station (optional)
The keyboard docking station is a device which has been optimized for convenient input of te xts and allows external devices to be connected. It only needs to be docked with the Tablet PC.
onal)
Ports on the keyboard docki
keyboarddockingstationPorts
10
9
6
7 8
1=Releaseb 2 = Docking port for the Tablet PC 3=Statusi
Lock, Sc 4 = VGA monitor port 5=USBpo
utton
ndicators (Num Lock, Caps
roll Lock)
rt (USB 3.0)
ng station
1
6 = LAN port 7=HDMIport 8 = USB port 9 = Battery indicator 10 = Batter
2
3
4
5
(USB 3.0)
y charging indicator
Fujitsu 49
Accessories for your Tablet PC (opti
onal)
Status indicators
Status indicator Description
Battery indicator
The battery indicator shows the state of charge of the battery.
The indicator lights up white: The battery is between 50% and 100% charged.
The indicator lights up orange: The battery is between 13 % and 49 % charged.
The indicator lights up red: The battery is between 0 % and 12 % charged.
Battery charging indicator The battery charging indicator shows whether the battery is being
charged.
The indicator lights up red: The AC adapter is connected and the battery is being charged.
The indicator lights up white: The AC adapter is connected and the battery is fully charged / is not being charged.
The indicat or is not lit up: The AC adapter is not connected.
50 Fujitsu
Accessories for your Tablet PC (opti
Connecting t he Tablet PC to the keyboard docking station
keyboarddockingstation
Position the keyboard docking station as shown.
onal)
Push the Tablet PC onto the keyboard docking station in the dire ction of the
arrow until you feel it engage on the connector.
Fujitsu 51
Accessories for your Tablet PC (opti
onal)
Separating th e Tablet PC from the keyboard docking station
2
1
Keep the unlocking button pressed (1).Lift the Tablet PC away from the keyboard cover in the direction of the arrow (2).
52 Fujitsu
Accessories for your Tablet PC (opti
VESA mounting attachment (optional)
Use the VESA mounting attachment to secure the Tablet PC to a monitor with the corresponding screw holes.
Use the appropriate tool of the correct size when securing the screws.
Keep the screws out of the reach of children.
1
1
onal)
1
3
3
2
3
Remove the 4 screws (1).Position the VESA mounting attachment on the Tablet P C (2). Make sure that the screw holes of
the VESA mounting attachment and of the Tablet PC lie exactly on top of each other.
Secure the VESA mounting attachment using the screws (3).
1
3
Fujitsu 53
Accessories for your Tablet PC (opti
Hand strap (optional)
Use the appropriate tool of the correct size when securing the screws.
K eep the screws out of the reach of children.
Do not shake the device too much w hen you are holding it on the hand strap, otherwise it may fall down.
2
onal)
1
Position the hand strap on the Tablet PC (1). Make sure that the screw holes of the
hand strap and of the Tablet PC lie exactly o n top of each oth er.
Secure the hand s tr ap with the screws (2).
2
54 Fujitsu
Shoulder strap (optional)
Use the appropriate tool of the correct size when securing the screws.
Keep the screws and mountings out of the reach of children.
1
3
2
Accessories for your Tablet PC (opti
1
onal)
3
2
Remove the screws (1).Position the ttings (2).Secure the ttings using the screws (3).
Fujitsu 55
Accessories for your Tablet PC (opti
Secure the shoulder strap to the ttings.
onal)
Folio case (optional)
The folio case con easily affected b
LCD may be accidently turned on if the cover is not properly closed.
Make sure the un
This folio case is only designed to contain and carry this unit. Do not use it for any other purpose.
Do not put the f temperature a
tains magnets. Keep away from objects that may be
ytheinfluence of magnetism.
it is rmly tted into the folio case fasteners so it will not fall out.
olio case in a direct sunlight or expose to high
nd humidity.
Position the Tablet PC on the folio case as shown.Engage the top edge and then press it down.
The following illustration s hows you the m any ways in which the folio case can be used:
56 Fujitsu
Micro USB adapters
5 U SB adapters are available for the device:
Micro USB to USB adapter
Accessories for your Tablet PC (opti
onal)
Micro USB to HDMI adapter
Fujitsu 57
Accessories for your Tablet PC (opti
Micro USB to VGA adapter
Micro USB to Display Port adapter
Micro USB to LAN adapter
onal)
For technical specica tions, see chapter "Micro USB adapters", Page 85.
58 Fujitsu
Security functions
Security functions
Securityfunctions
Your Tablet PC has several security features that you can use to secure your system and your personal data from un authorized access.
This chapter explains how to use these functions, and what the benets are.
Please re member that in some cases - for example, forgetting your password
- you may be locked out of the system and unable to access your data. Therefore, please note the following information:
Back up your data on external data carriers at regular intervals.
Some security functio of the passwords and ke
If you forget your passwords you will need to contact our Service Desk. Deletion or resetting of passwords are not covered by your warranty and a charge will be made for assistance.
ns need you to choose passwords. Make a note
eptheminasafeplace.
Fujitsu 59
Security functions
Conguring the ngerprint sensor
FingerprintsensorFingerprintsens or
The ngerprint sensor can record the image of a ngerprint. With additional nge rprint software, this image can be processed and used instead of a password.
1
1
Install the fingerprint software to be able to use the ngerprint sensor (1).
60 Fujitsu
Security functions
Conguring password protection in BIOS Setup Utility
Before using the various options for password protection in the BIOS Setup Utility, please proceed as follows to increase data security:
Make a note of the passwords and keep them in a safe place. If you forget your supervisor HDD password you will not be able to access your Tablet PC. Deletion of passwords is not covered by your warranty a nd a charge will therefore be made for assistance.
Passwordprotection
Yourpasswordcanbeupto numbers. No distinction
Protecting BIOS Setup Utility (supervisor HDD password and user HDD password)
If you have opened these operating instructions on the screen, we recommend that you print them out. You cannot call up the instructions on the scree n while you are setting up th e password.
BIOSSetupUtility
The supervisor HDD password and the user HDD password both prevent unauthorized use of the
BIOS Setup Utility. The supervisor HDD password allows you to access all of the functions of the BIOS Setup Utility, while the user HDD password will only give you access to some of the functions. You
can only set a user HDD password when a supervisor HDD password has already been assigned.
Calling and using the BIOS Setup Utility is described in the chapter
Settings in BIOS Setup Utility" , Page 70.
"
eight characters long and can contain letters and
is made between uppercase and lowercase.
Assigning the supervisor and user passwords
Start the BISelect the Set Supervisor Password eld and press the Enter key.
With Enter
Enter the password and press the Enter key.
Conrm ne
Enter the password aga in and press the Enter key.
Changes
To set the use r password, select Set User Password and proceed exactly as
when conguring the supervisor password. If you d
In the Exit menu, select the option Save Changes & Exit.Selec
word
rvisorpassword
password Pass
Supe
User
The Tablet PC is rebooted and the new password is effective. It will now be necessary to
rst enter your supervisor or user password in order to open the BIOS Setup Utility. Please note that the user password only provides access to a few of the BIOS settings.
Fujitsu 61
OS Setup Utility and go to the Security menu.
new Password: you are asked to enter a password.
w Password requires you to conrm the password.
have been saved is displayed as a conrmation that the new password has been saved.
o not want to change any other settings, you can exit BIOS Setup Utility.
t Yes and press the Enter key.
Security functions
Changing the supervisor HDD password or user HDD password
You can only change the supe rvisor HDD password when you have logged into the BIOS Setup Utility with the supervisor HDD passw ord.
PasswordSupervisorHDDpasswordUserHDDpassword
Start the BIOS Setup Utilit y and go to the Security menu.When changing the password, proceed exactly as when assigning a password.
Removing passwords
To remove a password (without setting a new password) perform the following steps:
PasswordSupervisorpasswordUserpassword
Start the BIOS Setup Utilit y and go to the Security menu.Highlight the Set Supervisor Password or Set User Password eld and press the Enter key.
You will be requested to enter the current password by the Enter Current Password prompt.
Enter New Password will appear and you will be requested to enter a new password.
Press the Enter key twice at this request.In the Exit menu, select the option Save Changes & Exit.Select Yes and press the Enter key.
The Tablet PC is rebooted and the password is removed.
Removing the superviso r password simultaneously deactivates the user password.
Password protection for booting the operating system
You can also pre HDD password yo
the superviso
Operatingsystem
vent booting of the operating system with the supervisor
u have set in the BIOS Setup Utility (see secti on "
r and user passwords", Page 61).
Assigning
Activating system protection
Start the BIOS Setup Utilit y and go to the Security menu.
Operatingsystem
Select the Password on Boot option and press the Enter key.Select the option you require (Disabled, First Boot or Every Boot) and press the enter keySelect the Save Changes & Exit option under Exit.
The Tablet PC reboots. You will be prompted to enter your password (the supervisor password).
Deactivating system protection
Start the BIOS Setup Utilit y and go to the Security menu.
Operatingsystem
Select the Password on Boot option and press the Enter key.Select the Disabled option and press the Enter key.
If you do not want to change any other settings, you can exit BIOS Setup Utility.
Select the Save Changes & Exit option under Exit.
The Tablet PC reboots. The system is no longer password protected.
62 Fujitsu
Security functions
Password protection for the hard disk
Passwordprotection
The hard disk password prevents unauthorized access to the hard disk drives and is checked internally each time the system is booted. The condition for this is that you have assigned at least the supervisor HDD passwo rd.
Activating hard disk protection
Call up the BIOS Setup and select the Security menu.
If you have not assigned BIOS passwords yet, dene the supervisor and the user
password now, if desired (see "
Mark the Hard Disk Security eld and press the Enter k ey.In the area Drive0, mark the eld Set Master Password and press the Enter key.
Enter new Password then appears and you are asked to enter a password.
Enter the password and press the Enter key.
Conrm new Password requires you to conrm the password.
Enter the password aga in and press the Enter key.
With Setup Notice: Changes have been saved you receive conrmation that
the new password has been saved.
If you wish to enter a password for a s econd hard disk (Drive1), in the area
Drive1 mark the eld Set Master Password and proceed in exa ctly the same way
as for the set up of the rst hard disk (Drive0). The eld Password Entry on Boot is set to Enabled by default. You can exit the BIOS
Setup once you have nished changing the settings.
From the Exit menu, choose the option Exit Saving Changes.Press the Enter key and select Yes.
The Tablet PC reboots and your h ard disk is now protected with a password. The
password prompt is enabled as soon as the Tablet PC has rebooted.
Security functions", Page 59).
Deactivating hard disk protection
To cancel a password (without setting a new p assword) proceed as follows:
Call up the BIOS Setup and select the Security menu.Mark the Hard Disk Security eld and press the Enter k ey.In the area Drive0, mark the eld Set Master Password and press the Enter key.
With the prompt Enter current Password you are rst asked to enter the old password again.
With Enter new Password you are then prompted to enter a new password.
After the request, press the Enter key three times.From the Exit menu, choose the option Exit Saving Changes.Press the Enter key and select Yes.
The Tablet PC reboots and there is no longer any password protection for this hard disk.
If you wish to remove a password for a second hard disk (Drive1), in the area
Drive1 mark the eld Set Master Password and proceed in exa ctly the same way
as for the removal of the rst hard disk (Drive0).
Fujitsu 63
Security functions
SmartCard reader (optional)
SecurityfunctionsSecurityfunctions
SmartCards are not supplied as standard equipment. You can use all SmartCards that comply with the ISO standard 7816-1, -2 or -3. These SmartCard s are available from various manufacturers.
With the ap propriate software you can use your SmartCard a s an alternative to password protection, but also as a digital signature, for encrypting your e-mails or for home banking.
We recommend that you always use two SmartCards. Always keep one of the SmartCards in a safe place if you are carrying the other SmartCard with you.
In order to be able to take advantage of all the security features of your Tablet PC, you will n eed a CardOS SmartCard from Fujitsu.
The SmartCard can only be used with a PIN, so maximum protection is maintained even when the SmartCard is lost. In order to maximize your security, the CardOS SmartCard is disabled if three incorrect attempts are made to enter the PIN.
During rst time use of your CardOS SmartCard, you must either enter the preset PIN "12345678" or the PIN which has been notied to you by your system administrator.
Inserting the SmartCard
Do not use force when inserting and removing the SmartCard.
Make sure that foreign objects do not fall into the SmartCard reader.
Push the SmartCard into the SmartCard reader with the chip facing the rear of the Tablet PC.
64 Fujitsu
Security functions
Trusted Platform Module - TPM (device dependent)
TPMTrustedPlatformModule
To use the TPM, you must enable the TPM in the BI O S Setup before the software is installed. The require ment for this is that you have assigned at least the supervisor HDD password (see "
Enabling TPM
Requirement: You have assigned a supervisor HDD password (see "Security fu nctions", Page 59).
Call BIOS Setup and seleMark the TPM Security Chip Setting eld and press the Enter key.Select the entry Enabl
Once you have ena bled the TPM the Clear Security Chip menu item appears.
You can clear the hold all secret keys (e.g etc.) generated by
Take note that you c encrypted on the h
Select the Exit SaPress the Enter key and select Yes.
The Tablet PC res
Disabling TPM
Requirement: You have assigned a supervisor HDD password (see "Security fu nctions", Page 59).
Call BIOS Setup and select the Security menu.Mark the TPM Security Chip Setting eld and press the Enter key.Select the entry Disabled to disable the TPM.From the Exit menu, choose the option Exit Saving Changes.Press the Enter key and select Yes.
The Tablet PC is rebooted and the TPM is disabled.
Security functions", Page 59).
ct the Security menu.
ed to enable the TPM
er in the TPM using Clear Security Chip.WithEnabled,
. SRK - Storage Root Keys, AIK - Attestation Identity Keys
applications are deleted.
an then no longer access the data you have
older-based keys!
ving Changes option in the Exit menu.
tarts and the TPM is enabled after the reboot.
Fujitsu 65
Connecting external devices
Connecting external devices
Under all circumstances, please observe the safety notes provided in the
Important notes", Page 12 chapter before connecting or disconnecting
"
any devices to or from your Tablet PC.
Always read the documentation supplied with the device you wish to connect.
Never connect or disconnect cables during a thunderstorm.
Never pull at a cable when disconnecting it. Always grasp the plug.
Follow the order described below when you c onne ct external devices to the Tablet PC or separate them from it:
With some devices, such as USB devices, it is not necessary to switch off the Tablet PC and the device before connecting/disconnecting. For more information about whether or not devices need to b e switched off, please refer to the documentation supplied with your external device.
Some of the external d evices require special drivers (see the operating system and external device documentation).
Connecting devices to the Tablet PC (or to the cradle / keyboard docking station).
1. Switch off the Tablet PC and all the external devices.
2. Disconnect th
3. Connect the cables for all the external devices accord ing to the instructions.
4. Plug all the A
Devices,Peripherals,
e AC plugs for the Tablet PC and all the affected devices from the power outlets.
C plugs into the power outlets.
Disconnecting devices from the Tablet PC (or from the cradle / keyboard docking station)
1. Switch off the Tablet PC and all the external devices.
2. Disconnec
3. Disconnect the cables for all the external devices following the instructions.
Devices,Peripherals,
t the AC plugs for the Tablet PC and all the affected devices from the power outlets.
66 Fujitsu
Connecting an external monitor
Connecting external devices
HDMI port (only performance c
radle and keyboard
docking station)
HDMIport
The HDMI port can be used to connect an external amplier, LCD TV or a plasma TV with an HDMI connection.
Connect the data cable to the
external device.
Connect the data cable to the HDMI port.
Some LCD televisions have only two speakers/speaker ports and therefore cannot reproduce Dolby Digital or DTS. To play back HDMI sound, you must change the HDMI sound settings accordingly.
You c a n nd the settings under Control Panel - Hardware and Sound. Deac tivate the settings for DTS Audio and Dolby Digital to enable playback of HDMI sound.
VGA monitor port (only performance cradle and keyboard docking station)
An analog monitor is connected to the analog VGA monitor port. Screen output is limited to a maximum of two screens at the same time.
nection
nnection MonitorVGAportScreencon
Monitorco
Switch off the Tablet PC and the
external monitor.
Plug the d ata cable of the external
monitor into the monitor port.
First switch on the external monitor and
then switch on the Tablet PC.
You can also switch back and forth between the external monitor and the LCD screen of the Tablet PC, see "
Touchscreen", Page 23.
You can display the same image on the external monitor and on the LCD screen of the Tablet PC at the same time.
Fujitsu 67
Connecting external devices
Connecting USB devices
USBports
On the USB ports you can connect external devices that also have a USB port (e.g. a DVD drive, a printer, a scanner or a modem).
USB devices are hot-pluggable. This means you can connect and disconnect the cables of U SB devices while the operating system is running.
USB 1.x has a maximum d ata transfer rate of 12 Mbps.
USB 2.0 has a data transfer rate of up to 480 Mbps.
USB 3.0 ha s a data transfer rate of up to 5 Gbps.
Additional information can be found in the document ation for the USB devices.
+
Connect the datConnect the data cable to a USB port (Tablet PC, keyboard docking station or
cradle) or micro USB port (only on Tablet PC).
Device drivers
USB devices will be automatically recognized and installed by your operating system.
a cable to the external device.
How to remove USB devices correctly
Always correctly remove the device according to the rules described below, to ensure that none of your data is lost.
Tap the symbol for safe removal of the hardware.Select the device you wish to shut down and remove.Tap OK.
Wait for the dialog box which tells you that it is now safe to remove the device.
68 Fujitsu
Connecting external devices
Headphones port
ConnectingaudiodevicesAudioconnectionsConne ct ingheadphones
You can connect either headphones or external speakers to your Tablet PC via the headphone port.
Connect the audio cable to the
external device.
Connect the audio cable to the headphone
port of the Tablet PC. The internal speakers are disabled.
If you buy a cable from a ret ailer, plea se note the following information:
The headphone port on your Tablet PC is a "3.5 mm / 1/8" jack socket".
If you want to connect headphones or speakers you will need a "3 .5 mm / 1/8" jack plug".
Fujitsu 69
Settings in BIOS Setup Utility
Settings in BIOS Setup Utility
BIOSSetupUtilitySystemsettings,BIOSSetupUtilityConguration,BIOSSetupUtilitySetupConfiguringsy stemConguringhardware
The BIOS Setup Utility allows you to set the system functions and the hardware conguration for the Tablet PC.
When the Tablet PC is delivered, the default settings are effective. You can change these settings in the menus of the BIOS Setup Utility. Any changes you make take effect as soon as you save and exit the BIOS Setup Utility.
The BIOS Setup Utility program contains the following m enus:
About System Advanced
Security Boot Exit
Starting the BIOS Setup Utility
Keep the "Lock screen orientation" tablet button pressed and switch the Tablet PC on.If a password has been assigned, enter the password and press the Enter key.
To navigate more easily in the BIOS Setup Utility, you can use an external USB keyboard.
Displays information relating to the BIOS, processor and Tablet PC
Advanced system settings
Conguration of various hardware components, such as mouse, keyboard, processor
Password settings a n d security functions
Conguration of the start-up sequence Exits the BIOS Setup Utility
BIOSSetupUtility
If you have forgotten the password, contact your system administrator or co ntact our customer service centre.
The BIOS Setup Utility starts.
70 Fujitsu
BIOS Setup Utility operation
BIOSSetupUtility
Press theF1key to display help about operation of the BIOS Setup Utility. The description of the individual settings is shown in the right-hand window of the BIOS Setup Utility.
With the
F9
key you can load the default settings of the BIOS Setup Utility.
Settings in BIOS Setup Utility
Use the cursor keys
The menu is displayed on the screen.
Select the option you want to change with the cursor keys
or→to select the menu you wish to access to make changes.
or↓.
Press the "Enter" key.Press the
ESC
key to exit the selected menu.
For future referen ce, make a note of the changes you have made.
Fujitsu 71
Settings in BIOS Setup Utility
Exiting BIOS Setup Utility
BIOSSetupUtility
You need to select the desired option in the Exit menu and activate it by pressing the Enter key:
Exit Saving Changes - save ch
To save the current menu settings and exit the BIOS Setup Utility, select Exit Saving Changes and Yes.
The Tablet PC is rebooted
and the new settings come into effect.
anges and exit BIOS Setup Utility
Exit Discarding Changes - Reject changes and exit BIOS Setup Utility
To discard the changes, select Exit Discarding Changes and Yes.
The settings which were valid when BIOS Setup Utility was called remain effective.
The BIOS Setup Utility ends and the Tablet PC is rebooted.
Load Setup Defaul
To copy the standard entries for all menus of the BIOS Setup Utility,
choose Load Setup Defaults and Yes.
ts – load default values
Discard Changes - Discard Changes without exiting BIOS Setup Utility
To discard the changes you have made, select Discard Changes and Yes.
The settings in place when BIOS Setup Utility was called remain effective.
You can now make additional settings in the BIOS Setup Utility.
IfyouwanttoexittheBIOS Setup Utility with these settings, select Exit Saving Changes and Yes.
Save Chan
ges - save changes without exiting
the BIOS Setup Utility
To save the changes, select Save Changes and Yes.
The changes are saved. You can now make additional settings in the BIOS Setup Utility.
If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Yes.
Save changes and power off
To save the changes and switch off your device, select Save Changes and Power Off and Yes.
The changes are saved. Your device is shut down.
72 Fujitsu
Troubleshooting and tips
Troubleshooting and tips
TroubleshootingTipsFaultTroubleshooting
If a fault occurs, try to correct it as described. If you are unable to correct the problem, proceed as follows:
Make a note of the steps and the circumstances that led to the fault. Also
make a note of any error messages displayed.
Switch the notebook off.Please contact the Hotline/Service Desk.
You can contact Fujitsu Service and Support in the following ways:
Toll free number: 1-800-Fujitsu (1-800-838-5487)
Website: "
http://sol
Please have the following information ready when you call:
The model name and serial number of the notebook. The serial number is located on a sticker on the unde rside of the notebook.
Notes of any messag
Any changes you have made to the hardware or software since receiving the notebook.
Any changes you ha
Your system conguration and all peripheral devices connected to your system.
Your sales cont
Our notebooks have been designed primarily with mobile applications in mind. This means that considerable effort has been made to optimize components and equipment in terms of weight, space and energy requirements. Depending on the particular conguration you have purchased, it is possible that functionality may be slightly reduced compared to a desktop PC if you are running processor-intensive gaming software, e.g. games with intensive 3D graphics. Updating your hardware with drivers which have not been approved by Fujitsu may result in performan ce losses, data losses or malfunction of the equipment. A list of approved drivers and current BIOS versions can be downloaded from: "
utions.us.fujitsu.co m/www/content/support/contact/index.php"
es that appear on the screen and information on acoustic signals.
ve made to the BIOS Setup settings since receiving the notebook.
ract.
http://solutions.us.fujitsu.com"
Help if problems occur
Should you encounter a problem with your co mputer that you cannot resolve y ourself:
Note the ID number of your device. The ID number is found on the type rating
plate on the back or underside of the casing.
For further clarification of the problem, contact the Fujitsu Service Desk. When you do
this, please have ready the ID number and serial number of your system.
Recov
disk:
atingsystem,recovering
oryImage Hard
Oper
Fact
In the event you need to restore your original Factory Image refer to the steps in "Appendix: Miscellaneous Information".
Fujitsu 73
ering your Factory Image
Troubleshooting and tips
TheTabletPC’sdateortimeisincorrect
SummertimeWintertimeIncorrecttimeTimenotc orrectWrongdate/timeDatenotcorrectChargingback-upbat tery
Cause Troubleshooting
Time and date are wrongly set. With the BIOS-Setup-Utility, y ou can set the
Date and time are still set incorrectly after switching on the Tablet PC.
date and time in the Main menu.
Please contact your sales outlet or our
hotline/service desk.
Battery indicator does not illuminate
Cause
The battery is discharged.
Troubleshooting
Charge the battery.
or
Connect the Tablet PC to a power outlet
using the AC adapter.
The Tablet PC’s touchscreen remains dark
n
Touchsc reendarktouchscree
Cause Troubleshooting
Touchscreen is switched off. Press a key (external keyboard) or tap on
External monitor or television set connected.
the touchscreen.
Check whether t
are correct or has been detec Accelerator D
river for mobile."
he graphics driver settings
whether an external monitor
ted in "Intel Graphics Media
The display on the Tablet PC’s touchscreen is difcult to read.
Touchsc reenTouch scree n
Cause Troubleshooting
Reected glare Move the Tablet PC into a different position.
Increase the brightness of the screen.
74 Fujitsu
Troubleshooting and tips
The external monitor remains bl
Monitor
Cause Troubleshooting
Monitor is switched off. Switch the external monitor on.
Power saving has been activated (monitor is blank).
Brightness is set to dark.
Screen output is set to the Tablet PC touchscreen.
The external monitor’s AC cable or data cable is not connected properly.
The external mo
MonitorMonitor
Cause Troubleshooti
The wrong exte or the wrong sc the applicat
rnal monitor has been selected reen resolution has been set for
ion program.
nitor is blank or the image is unstable
Press a key (external keyboard) or tap on
Adjust the brightness of the
Check whether the graphics driver se tting s
Switch off the Tablet PC and the external
Check whether the AC cable is plugged
Check that the data cable is properly
Switch on the external monitor and the
Termin ate the
Set the scre en resolution: Set the screen
Select mo
ank
the touchscreen.
are correct or whether an external monitor has been detected in "Intel Graphics Media Accelerator Driver for mobile."
monitor.
properly into the external monitor and into the power outlet.
connected to the Tablet PC and the external monitor (if it is plugged in with a connecto r).
Tab l e t P C .
ng
application program in Windows. If th terminating combination in order to s Tab l e t P C. C
resolution as described in the documentation for your operating system.
describe operatin
e error persists after
the program, use the key
for switching the screen output
witch to the touchscreen of the
hange the following setting:
nitor: Select monitor 1 or 2 as
d in the documentation for your
g system.
monitor.
The cursor does not correctly follow the stylus movements
Cause
Stylus incorrectly calibrated. Calibrate the stylus as described in chapters
Fujitsu 75
Troubleshooting
Adjusting the stylus", Page 31 and
"
Calibrating the stylus", Page 32.
"
Troubleshooting and tips
Stylus input not working
Cause
Incorrect driver installed.
Troubleshooting
If your device is one which can only be
operated using the stylus, install the driver for the standard model.
or
If your device is on e w hich can be
operated using the stylus and by nger, install the driver for the "Dual Digitizer" model.
The Tablet PC does not start after switch on
TabletPC
Cause Troubleshooting
The battery is discharged.
The AC adapter is not properly connected. Check whether the AC adapter is properly
Charge the battery.
or
Connect the AC adapter to the Tablet
PC.
connected to the Tablet PC.
Switch the Tabl
et PC on.
The Tablet PC stops working
TabletPCEnding
Cause Troubleshooting
The Tablet PC is in energy saving mode.
An application program has caused the malfunction.
The battery is discharged.
76 Fujitsu
End energy saving mode.
Close the application program or restart
the Tablet PC (by restarting the operating system or switching the device off and back on again).
Charge the battery.
or
Connect the AC adapter to the Tablet
PC.
Troubleshooting and tips
The printer does not print
Printerdoesnotprint
Cause Troubleshooting
The printer is not switched on. Make sure that the printer is sw
The printer is not connected c
The printer driver is faulty or not correctly installed, or it is the wrong printer driver.
orrectly.
on and ready for operation (ref documentation supplied with t
Check that the data cable between the Tablet
PC and the printer is properly connected.
Check that the data cable between the Tablet
PC and the printer is properly connected.
Check whether the correct printer driver is
loaded (refer to the printer documentation).
itched
er to the
he printer).
The wireless connect
ctiontoanetworkdoesnotw or k
Thewirelessconne
Cause Troubleshooting
The wireless component is switched off. Switch the wireless component on (see
The wireless component is switched on. Despite this, the wireless connection to a network does not work.
The battery di
Battery
Cause
The battery i case the batt
You may have a n application running that consumes a great deal of power due to frequent accessing of the hard disk or optical drive.
The maximum brightness may have been set for the screen.
s either too hot or too cold. In this
ery indicator ashes.
scharges too quickly
ion to a network does not work
Switching the wireless components on and
" off", Page 39).
Check whether the wireless connection is
enabled by the software.
Further information on using the wireless
component can be found in the help les.
Troubleshooting
Bring the Tablet PC up/down to a normal
operating temperature ag ain.
If the operating time of the battery life is
extremely short, the battery is probably too old. Replace the battery if necessary.
Use the AC adapter whenever possible.
Reduce the brightness of the screen to
lower energy consumption: You will nd the setting under Control Panel – Hardware and Sounds – Windows Mobility Center.
Fujitsu 77
Troubleshooting and tips
SmartCard reader is not recognized
Cause
Chip card inserted incorrectly.
Troubleshooting
Make sure you have inserted your
SmartCard into the SmartCard reader with the chip facing upwards.
Check whether the SmartCard you are using
is supported. Your SmartC ard must comply with the ISO standard 7816-1, -2, -3 and -4.
Acoustic warning
Acousticwarn ingsErrors
Cause
A beep sounds every few
The battery is almos
t at.
seconds.
Troubleshooting
Charge the battery.
Error messages on the screen
nthescreen Errormessageso
Errors
This section describes the error messages generated by the BIOS Setup. Error messages displayed by the operating system or programs are described in the documentation for these programs.
If the error message appears repeatedly despite troubleshooting measures, contact the place o f purchase or our customer service center.
78 Fujitsu
Error message/cause Troubleshooting
CMOS Battery Bad
If the error message occurs repeatedly, the
Contact your sales outlet or our
service center.
buffer battery in the Tablet PC is at.
System CMOS checksum bad - Default conguration used
The system conguration information is incorrect.
Switch the Tablet PC off.Switch the Tablet PC on.In the BIOS Setup, select tSelect the entry Load Setup Defaults.Select OK and press the En
Extended memory failed zzzz zzzz
When testing the exten has resulted at the ad
Failure Fixed Disk
The settings of th
Keyboard contro
at offset: xxxx Failing Bits:
ded memory. an error
dress xxxx.
n
e hard disk drive are incorrect.
ller error
Contact your sales outlet or our customer
service center.
Start the BIOS Setup (Primary Master
submenu) and select the correct settings.
Switch your Tablet PC off with the ON/OFF
button.
Wait 3 - 5 seconds and switch the Tablet PC
on again.
Keyboard error
If you use an external keyboard:
Check the connection and reboot the Tablet
PC.
nn Stuck key Operating system not found
Make sure that no key is pressed.Check in the BIOS Setup whether your hard
disk has been set correctly.
Make sure t
d on the corresponding drive.
installe
Press <F1> to resume, <F2> to SETUP
This error message appears if an error occurs
Press th
operati
e
ng system
during the self-test before starting the operating system.
Real time clock error
K Shadow RAM failed at offset: xxxx Failing
nnnn
: zzzz
Bits System battery is dead - Replace and run SETUP
Contac
Contact your sales outlet or our customer
Contact your sales outlet or our customer
t your sales outlet or our customer
ce center.
servi
service center.
service center.
System cache error - Cache disabled
System timer error
ntact your sales outlet or our customer
Co
rvice center.
se
Contact your sales outlet or our customer
service center.
Troubleshooting and tips
customer
he Exit menu.
ter key.
hat the operating system is
Alt
tablet button to boot the
Fujitsu 79
Technical data
Technical data
Tablet PC
General
Processor
Main memory (SO DIMM) Core i5: 4 GB
Electrical data
Safety regulations complied with CE
Protection class II
Maximum power consum PC is switched on, co cover and the batte
Touchscreen
Size 12.5" Full HD Wide View IPS
Screen resolution 1920 x 1080 / 16 million colors
Pixel cla ss II
Brightness control 12 levels
Technology Wide-View High-Bright Display with LED
Digitizer and glass panel
Cameras
Graphics card
Chip Intel® HD Graph ics 4400
Maximum resolution of external display:
Dimensions
Width x Depth x H eigh t
ption (when the Tablet
nnected to the keyboard
ry is charged):
Core i5 or core i7 (dependent on con guration)
• Corei7: 8GB
65 W
background lighting
Dual digit
F ront: HD
Back: 8 megapixels, autofocus, mobile light
1920 x 1080
Standard Shell tablet only: 12.19 x 7.85 x 0.47 inches (309.6 x 199.3 x 11.9 mm)
Standard Shell tablet w/keyboard cover: 12.19 x
7.85 x 0.79 inches (309.6 x 199.3 x 20 mm)
Standard Shell tablet w/keyboard docking station: 12.19 x 7.85 x 1.22 inches (309.6 x
199.3 x 31.1 mm)
Smart Card Shell tablet only: 12.19 x 7.85 x 0.74 inches (309.6 x 199.3 x 18.8 mm)
Smart Card Shell tablet w/keyboard cover: 12.19 x 7.85 x 1.09 inches (309.6 x 199.3 x 27.8 mm)
Smart Card Shell tablet w/keyboard docking station: 12.19 x 7.85 x 1.31 inches (309.6 x
199.3 x 33.3 mm)
izer with Glare touch screen
camera
80 Fujitsu
Technical data
Weight depending on conguration Standard Shell tablet only: 2.16 lbs (.98 kg)
Standard Shell tablet w/keyboard cover: 3.68 lbs (1.67 kg)
Standard Shell tablet w/keyboard docking station: 4.72 lbs (2.14 kgs)
Smart Card Shell tablet only: 2.38 lbs (1.08 kgs)
Smart Card Shell tablet w/keyboard cover: 3.90 lbs (1.77 kgs)
Smart Card Shell tablet w/keyboard docking station: 4.94 lbs (2.24 kgs)
Input d evices
Tab let buttons 3 keys
Stylus
Active stylus with one press-button
Slots
Storage card slot 1 x Micro SD
SIM card slot 1 x Micro SIM
Ports
Headphones port
3.5 mm / 1/8" stereo mini jack
Docking port 1 x
USB (Universal Serial Bus) 1 x USB 3.0, 1 x micro USB 2.0
Ambient conditions
Environment
class DIN IEC 7 21
Mechanism class DIN IEC 721
7K1
7M2
Operating temperature 5 °C .... 35 °C / 41 °F .... 95 °F
Transport
temperature (2K2)
–15 °C ....
60 °C / 5 °F .... 140 °F
Fujitsu 81
Technical data
WLAN specications
Type of network For Intel® Wilkins Peak2: Intel® Dual Band
Transfer rate (Automatic switching) IEEE802.11 a and g: 54
Active frequency 802.11n: 2.4 GHz or 5 GHz
Typical operating dis
Number of channels
Security Encryption Types: WEP, TKIP, AES, WPA 1.0
Maximum recommended number of computers to be connected over wireless LAN (during ad hoc connection)
tances
Wireless-N 7260
Mbps max. data rate; IEEE802.11n: 300 Mbps max. data rate
802.11b/g: 2400~2473 MHz
802.11a: 4900~5 850 MHz
802 .11a: 40 ft. (12 m) @ 54 Mbps; 300 ft. (91m)@6Mbps
802 .11b: 100 ft. (30 m) @ 11 Mbps; 300 ft. (91m)@1Mbps
802 .11g: 100 ft. (30 m) @ 54 Mbps; 300 ft. (91m)@1Mbps
802 .11n: Estimated double the o perating distance of 802.11g and 802.11a in their respective frequencies
802.11a: 8 independent channels
802 .11b/g: 11 channels, 3 non-overlapping channels
802.11n: Channel bonding takes two of the non-overlapping 20MHz channels and combines it into one 40MHz channel. It is actually 12 non-overlapping channels with channel bonding and 24 without. Also, it is 1 non-overlapping channel in 2.4GHz when channel bonding is used
and WPA 2.0 compliant
Encryption Key lengths Supported: 64 bits and 128 bits
10 units or less
Rechargeable battery
l lithium polymer battery 4250 mAh
3-cel
d voltage
Rate
ed capacity
Rat
82 Fujitsu
10.8
46 W
V
h
AC adapter ( 65 W )
Technicaldata
Rated voltage 19 V
Max. rated c urrent 3.16 A
An additional AC adapter or AC cable can be ordered at any time.
Performance cradle (optional)
Electrical data
Safety regulations complied with CE
Protection class II
Ports
USB (Universal Serial Bus) 4 x USB 3.0
Docking port 40-pin
VGA monitor port
LAN port 1 x
HDMI port 1 x
Ambient conditions
Environment class DIN IEC 721
Mechanism class DIN IEC 721
Operating temperature 5 °C .... 35 °C / 41 °F .... 95 °F
Temperature in transit
1x
7K1
7M2
–15 °C .... 60 °C / 5 °F .... 140 °F
Technical data
Keyboard cover (optional)
cal data
Electri
Safety regulations complied with CE
Protection class II
Ports
Docking port 40-pin
Ambient conditions
Environment class DIN IEC 721
echanism class DIN IEC 721
M
Operating temperature 5 °C .... 35 °C / 41 °F .... 95 °F
Temperature in transit
Fujitsu 83
7K1
7M2
–15 °C .... 60 °C / 5 °F .... 140 °F
Technical data
Keyboard docking station (optional)
The battery of the keyboard docking station is not user-replaceable.
Electrical data
Safety regulations compl
Protection class II
Ports
Docking port 16-pin
USB (Universal Serial Bu s) 2 x USB 3.0
VGA monitor port
LAN port 1 x
HDMI port 1 x
Ambient c onditions
Environment cl
Mechanism class DIN IEC 721
Operating temperature 5 °C .... 35 °C / 41 °F .... 95 °F
Temperature in transit
ass DIN IEC 721
ied with
CE
1x
7K1
7M2
–15 °C .... 6
0 °C / 5 °F .... 140 °F
VESA mounting attachment (optional)
Dimensions
Width x Depth x H eigh t
Weight
Hand s
Dimensions
Width x Depth x H eigh t
ght
Wei
trap (optional)
approx. 218 mm x 103.5 mm x 13.5 mm / 8.58 in x 4.07 in x 0.53 in
approx. 120 g / 0.26 lbs
ox. 480 mm x 77 mm x 13 mm / 18.89 in x
appr
in x 0.51 in
3.03
approx. 30 g / 0.066 lbs
Shoulder strap (optional)
Dimensions
Length x De pth x Height
Weight
84 Fujitsu
approx. 1270 mm x 25 m m x 5 mm / 50 in x
0.98 in x 0,19 in
approx. 25 g / 0.055 lbs
Micro USB adapters
Adapter Length Max. resolution
Micro USB to USB adapter
Micro USB to HDMI adapter
Micro USB to VGA adapter
Micro USB to Display Port adapter
Micro USB to LAN adapter
6 inches
6 inches 1920 x 1080
6 inches 1920 x 1080
6 inches 1920 x 1080
6 inches
N/A
N/A
Technical data
Fujitsu 85
Manufacturer’s notes
Manufacturer’s notes
Disposal and recycling
Notes
You can nd information on this subject on your notebook or on our website
http://solutions.us.fujitsu.com/www/content/products/trade-in_program/").
("
Recycling your battery
Over time, the batteries that run your mobile computer will begin to hold a charge for a shorter amount of time; this is a natural occurrence for all batteries. When this occurs, you may want to re place the battery with a fresh one*. If you replace it, it is important that you dispose of the old battery properly because batteries contain materials that could cause environmental damage if disposed of improperly.
Fujitsu is very concerned with environ mental protection, and has enlisted the services of the Rechargeable Battery Recycling Corporation (RBRC)**, a nonprot public service orga nization dedicated to protecting our environment by recycling old batteries at no cost to you.
RBRC has drop-off points at tens of thousands of locations throughout the United States and Canada. To nd the location nearest you, go to "
If there are no convenient RBRC locations near you, you can also go to the EIA Consumer Education Initiative website "
Remember – protecting the environment is a cooperative effort, and you should make every effort to protect it for current and future generations.
* To order a new battery for your Fujitsu mobile computer, go to the Fujitsu shopping site
www.shopfujitsu.com" in the US or "www.fujitsu.ca/products/notebooks" in Canada.
at "
** RBRC is an independent third party to which Fujitsu provides funding for battery recycling; RBRC is in no way afliated with Fujitsu.
http://EIAE.org/ " and search for a convenient disposal location.
www.RBRC.org" or call 1-800-822-8837.
Declarations of Conformity
ionofconform ity
Declarat
This device complies with Part 15 of the FCC rules. Operations are subject to the following tw o conditions: (1) This device may not cause ha rmful interference, (2) This device must accept any interference received, including interfe rence that may cause undesired operation.
86 Fujitsu
Manufacturer’s notes
Regulatory notices
FCC Notices
Regulatoryinformation
NOTICE:
Changes or modications not expressly approved by Fujitsu could void this user’s authority to operate the equipment.
Notice to Users of Radios and Television
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, an d can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio c ommunica tions. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the eq uipm ent and receiver.
C onnect the equipment into an outlet that is on a different circuit than the receiver.
C onsult the dealer or an experienced radio/TV technician for help.
DOC (Industry CAN
ANADA)NOTICES
DOC(INDUSTRYC
ADA) notice
Radios and Television
This Class B digital apparatus meets all requirements of Canadian Interference-Causing Equipment Regulations.
CET appareil numérique de la class B respecte toutes les exigence du Réglement sur le matérial brouilleur d u Canada.
UL Notice
This unit requires an AC adapter to operate. Only use UL Listed I.T.E. adapters with an output rating of 19 VDC, with a minimum current of 3.42 (65W ). The correct output rating is indicated on the AC adapter label. Refer to the illustration below for the correct AC Adapter output po larity:
When using your notebook equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury to persons, including the following:
D o not use this product near water for example, near a bathtub, washbowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
U se only the power cord and batteries indicated in this manual. Do not dispo se of batteries in a re. They may explode. Check with local codes for possible special disposal instructions.
Fujitsu 87
Manufacturer’s notes
For Authorized Repair Technicians Only
CAUTION:
For continued protection against risk of re, replace only with the same type and rating fuse.
WARNING:
Danger of explosion if Lit with the same or equivalen
Dispose of used batterie
FCC Regulatory information
Regulatoryinformation
hium (CMOS) battery is incorrectly replaced. Replace only
t type recommended by the manufacturer.
s according to th e manufacturer’s instructions.
Federal Communications Commission statement
This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of this device.
FCC Interference Statement
This equipment has been tested and fou nd to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
However, there is no guara ntee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the distance between the equipment and the receiver.
3. Connect the equipment to an outlet on a circuit different from the one the receiver is connected to.
4. Consult the dealer or an experienced radio/TV technician for help. Please note the following regulatory information related to the optional radio device.
FCC Radio Frequency Exposure statement
This radio device has been evaluated under FCC Bulletin OET 65C and found compliant with the requirements as set forth in CFR 47 Sections 2.1091, 2.1093, and 15.247 (b) (4) addressing RF Exposure from radio frequency devices. The radiated output power of this radio device is far below the FCC radio frequency exposure limits. Nevertheless, this device shall be used in such a manner that the potential for human contact during normal operation is minimized. When using this device, a certain separation distance between antenna and nearby persons must be maintained to ensure RF exposure compliance. In order to comply with RF exposure limits established in the ANSI C95.1 standards, the distance between the a ntennas and the user should not be less than 20 cm (8 inches).
Regulatory Notes an d Statements Radio device, health and authorization for use
88 Fujitsu
Manufacturer’s notes
Radio-frequency electromagnetic energy is emitted from the wireless devices. The energy levels of these emissions, however, are far m u ch less than the electromagnetic energy emissions from wireless devices such as mobile phones. Radio devices are safe for use by consumers because they operate within the guidelines found in radio frequ ency safety standards and recommendations.
The use of the radio devices may be restricted in some situations or environments, such as:
on board an airplane, or
in an explosive environment, or
in situations where the interference risk to other devices or services is perceived or identied as harmful.
In cases in which the policy regarding use of radio devices in specic environments is not clear (e.g., airports, hospitals, chemical/oil/gas industrial plants, private buildings), obtain authorization to use these devices prior to operating the equipment.
Regulatory Information/Disclaimers Export restrictions
This product o r software c ontains encryption code which may not be exported or transferred from the US or Canada without an approved US Department of Commerce export license. This device complies with Part 15 of FCC Rules, as well as ICES 003 B / NMB 003 B. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesirable operation.
Modications not expressly authorized by Fujitsu may invalidate the user’s right to operate this equipment.
Fujitsu 89
Manufacturer’s notes
ENERGY STAR Compliance
Your Fujitsu system is an ENERGY STAR qualied mobile PC. By choosing a computer with the latest energy-saving technology, you’re helping to preserve our environment f or fut ure generations. ENERGY STAR is a joint program of the U.S. Environmental Protection Agency, U.S. Department of Energy, Natural Resources Canada, and other governments around the world helping us save money while protecting the environment through energy efcient products and practices. With energy costs and global warming top-of-mind for consumers, Fujitsu is committed to offering solutions that help consumers conserve energy and improve the quality of our environment.
Sleep Mode:
You will notice that your computer is initially set so that the display turns off after 15 minutes of user inactivity, and the computer goes into Sleep mode after 20 m inutes of user inactivity. When going into Sleep mode, the computer also reduces the speed of any active Ethernet network links. To “wake” the computer from Sleep mode, pre ss the Suspend/Resume Button.
Energy saving benets:
Fujitsu ENERGY STAR qualied mobile PCs use about half as m uch electricity as standard equipment – saving half in utility costs. But more than that, ENERGY STAR also makes a difference for the environment. Did you know that the average house can be responsible for twice the greenhouse gas emissions as the average ca r? Tha t’s because every time you ip on a light switch, run your dishwasher, or turn on your PC, you use energy, which means more greenhouse gas emissions from power plants. So the more energy we can save through energy efciency, the more we help to reduce greenhouse gases and the risks of global warming.
To learn more about the important ENERGY STAR program, visit:"
To read about how Fujitsu is supporting Sustainable Management along with several other environmental activities, visit the Fujitsu Corporate Citizenship page at:
http://www.computers.us.fujitsu.com/www/content/aboutus/environmental/environment.php".
"
www.energystar.gov".
90 Fujitsu
Appendix
Appendix
Image Backup and Recovery Procedures
Thank you for purchasing a Fujitsu computer. Fujitsu is committed to bringing you the best computing experience with your new system.
It is very important that you create DVD copies of your Recovery Image and Bootable Disk before beginning to use your system. To do so, follow th e instructions in the “Creating a Backup of Bootable Disk and Recovery Image” section of this document.
It is also important that you create a copy of the software that is essential for your system to access the internet (hereafter called “essential access software”) to external writable media or an external drive. To do so, follow the instructions in the “Creating a Backup of the System-Specic Software Drivers”.
Creating a Backup of Bootable Disk and Recovery Image
When you purchased your new system, a copy of the recovery image was loaded into a hidden partition on your hard disk drive. Having a copy of the recovery image available to you means that in the event of system failure, you will be able to restore it and re-install the essential access software using Fujitsu Software Auto Installer.
To make a copy of the recovery image to DVD disks, you will need three or four blank disks to create the copy. After creating the copy, be s ure to label the d isks and keep them in a safe place to ensure they do not get damaged.
Note: If your system doe s not have an internal writable DVD drive, connect your system to an external drive* before beginning the following steps.
1. Launch Syste the Bootabl
2. On “Step 1: Select the Bootable Disk from the list”: a. Select a b. Notice the number of disks that are needed for the set. c. Click N
3. On “Step 2: Conrm your Recovery Disk”, click Next.
4. On “Step Start.I
5. On “Step 4”, when the disk creation is completed, a message appears. Click Finish to exit the program.
6. Repea steps
* DEPENDING UPON YOUR OPTICAL DRIVE AND MEDIA FORMAT USED, S OME MEDIA TY P E S MAY BE INCOM PAT I BLE F O R CR EATING IM A G E BACKU P S .
Fujitsu 91
m Restore and Recovery from the desktop icon. It will allow you to create
e Disk and the Recovery Image Disk Set.
media type.
ext to proceed.
3:” follow the on-screen instructions to make the disk or disk set, then click
t takes approximately 20 minutes to make one disk.
t Ste p 1: Select Recovery Disk from the list and repeat the above 2(a), 2(b), 2(c), 3, 4 and 5.
Appendix
Creating a Backup of Essential Access Software
When you purchased your new system, a “Fujitsu Software Extractor” s hortcut was loaded to “C:\Fujitsu\Drivers\AutoInstaller\”. This shortcut allows you to save the software driver packages along with the extracted Auto Installer software package to a selected location. It is recommended that you s ave these packages to writable med ia or an external drive. This ensures that in th e event of system failure you will be able to re-install the essential access software.
1. Open the C:\Fujitsu\Drivers\AutoInstaller\ folder
2. Run “Fujitsu Software Extractor” as an Administrator a. Right-click on Fujitsu Software Extractor. b. Select the “Run as Administrator” option from the menu that is displayed.
3. The default save location is C:\Fujitsu\ AutoInstaller\ Drivers\. You can change the location by clicking on the Browse button and selecting your preferred location.
Note: It is recommended that yo u change the default location and save the software packages to the external writable media or drive.
4. Click on the Save Packages button.
5. Fujitsu Software Extractor copies the zipped software packages and Readme les, and extracts the Auto Installer folder to the selected location.
Note: The extracted Auto Installer will later be used to install the software automatically on the system in the event of generic image restoration when the software is not pre-installed in the image.
RECOVER YOUR SY
STEM WHEN THE HARD
DRIVE IS STILL ACCESSIBLE
Using the Recovery and Utility Tools
The Recovery and Utility tools consist of a variety of tools that will help you recover your recovery image and system images, and delete the data from your hard disk.
Methods for accessing the utilities
Recovery and Utility Tools are preinstalled in a hidden partition by the fact ory, or they can be accessed by using the bootable disk.
Note: The Recovery and Utility tools may be deleted from your hard disk drive if you modify the partitions. If that occurs, you will not be able to use the hidden partition for booting to Recovery and Utility Tools, but you will still be able to boot from the Bootable Disk.
92 Fujitsu
Determining whether Recovery and Utility is pre-loaded
1. Turn on or reboot your system. When th e Fujitsu logo appears, press the
Tab
2. Use the
key to get to the Application Menu.
3. Check whether the Recovery and Utility option is present. If it is not present, it means that the utility must be used from the Bootable Disk. Proceed to “Ru nning Recovery and Utility from the Bootable Disk” if Recovery and Utility is unavailable.
F12
key.
Running Recovery and Utility from hard disk
1. Turn on or reboot your system. When th e Fujitsu logo appears, press the
Tab
2. Use the
3. Cursor down to Recovery and Utility and press the
key to get to the Application Menu.
Enter
key.
4. Choose your language, if necessary. Select Recovery and Utility to proceed.
5. Three tool options appear: Diagnostics, Recovery, and Utility (refer to the Recovery and Utility tools section below for instructions on how to use these tools).
6. If this was successful please skip the next step and go to “Recovery and Utility tools.”
7. If this was NOT successful, please go to the next step.
F12
key.
Running Recovery and Utility from the Bootable disk
To verify/change the boot-up priority (rather than booting-up from the hard drive or an external media drive), perform the following steps:
Enter
F12
.
1. Power on your system. When the Fujitsu logo appears on the screen, press the
2. Insert the bootable disk into the drive tray.
3. Highlight the CD/DVD option from the Boot menu, then press
Enter
.
4. Click OK.
5. Select CD/DVD boot mode: UEFI Mode, if applicable, and then press While the les are being loaded from the disk, the Fujitsu logo screen will appear followed by a progress bar at the bottom of the screen.
Appendix
key.
Fujitsu 93
Appendix
Recovery and Utility tools
Note: Recovery and Utility tools may not be available on your system depending on the region from which the syste m was shipped.
Diagnostics tool: The Diagnostics tool is designed for use by IT professionals. It is not likely you will need to use this tool. If you should need to use this tool, perform the following steps:
1. Press the Diagnostics Tool butto n to start the Diagnostics tool.
2. Read the note, and then click OK.
3. Choose one or more of the following options for diagnostics on the Fujitsu Hardware Diagnostics Tool window: CPU, Memory, Display, Hard Disk, CD/DV D/BD, Floppy Disk, Keyboard, and Mouse.
4. Click the Op tio n button in the Tool menu to specify how many times the tool should run diagnostics on each selected component.
5. Press Execute to start the Diagnostics tool.
6. After the execution is completed, the selected components are circled in red to indicate that they have been diagnosed and the result dialog window opens. Click Close to close the window.
7. Click End to close the Diagnostics tool, and then click Yes to conrm the end of diagnostics session.
Recovery tool: The Recovery tool contains two options:
R esto re C Drive: Restore recovery image (only C: drive)
R estore Full Hard Drive: Restore recovery image (full hard drive).
You can use these tools to restore the Recovery Image from the hidden partition, and perform a full hard drive recovery. Please refer to instructions above for details on how to create a Recovery Image.
Restore the Re
1. Click [Restore C: drive] from Recovery a nd Utility t ools
2. The progress conrming t
3. Read the instruction screen and select Agree, then click Next.
4. Click OK to
5. When the progress bar appears, wait for the process to complete.
6. Click Fin
7. Follow the steps listed in the “Auto Installation suppo rt for software packages from hidden partition” section.
8. Downloa all the
9. Follow the steps listed in “Auto Installation support for software packages downloaded from support website” section.
94 Fujitsu
hat the Image will be restored to the C: drive. Click Next.
acknowledge the warning message to restore recovery image to the C: drive.
ish when the process completes; the computer will restart to Windows.
d FSDM (Fujitsu Software Download Manager) from the support site and download
software applicable to the model and OS using FSDM.
covery Image from Hidden Partition
bar is followed by “Restore Recovery image (only C: drive )” screen
Appendix
RECOVER YOUR SYSTEM WHEN THE HARD DRIVEISNOTBOOTABLE
Restore the Recovery Image for Full Hard Drive
Follow the steps in the “Recovering your Recovery Image using Recovery and Utility (for new hard drive or non-bootable hard drive)” section. You will need the Bootable Disk and the Recovery Disk Set for this task.
Utility tool: If applicable for your region, the Utility tool con tains two options: Hard Disk Data D elete and Partition Creation.
The Hard Disk Data Delete utility is used to delete all data on the hard disk and prevent the data from being reused.
NOTE: Do not use the Hard Disk Data Delete utility unless you are absolutely certain that you want to erase your entire hard disk, including all partitions.
To delete hard disk data:
1. Click the Hard Disk Data Delete button. The progress bar appears, followed by the EULA screen.
2. Agree to the EULA and click Next.
3. Choose the hard disk from which the data should be deleted in the list of hard disks and click Next. The Partition Creation utility is used to change the C: and D: drive partition sizes.
To run this utility: (This is not an option when using Windows 7.)
1. Click the Partition Creation button.
2. A progress ba r appears, followed by the EULA screen. Agree to the EULA.
3. On the Recovery Too l - Partition Creation screen, move the slider to set disk size , and then click OK.
4. Click Yes in the Partition Creation conrmation dialog .
WARNING: It is highly reco mmended that you send your product to Fujitsu Service to replace a hard drive. A mistake could possibly destroy your computer, your new hard drive or both.
Fujitsu 95
Appendix
Recovering Your Recovery Image Using Recovery and Utility (for new hard drive or non-boot
If you ha ve installed a new hard drive or your hard drive is not bootable, perform the following steps.
Note: You will need the Bootable disk and Recovery Image disk set for this recovery.
able hard drive)
Enter
Enter
.
1. Power on your system. When the Fujitsu logo appears on the screen, press the
2. Insert the bootable disk in your DVD drive, then click OK.
3. Highlight the CD/DVD option from the Boot Menu and press
4. Select CD/DVD boot mode: Select UEFI Mode, if applicable and press While the les are being loaded from the disk, the Fujitsu logo screen appears followed by a progress bar at the bottom of the screen.
5. Choose your language, if necessary.
6. Three tool op tions appear: Diagnostics, Recovery and Utility.SelectRecovery.
For Windows 8.1: Select Restore full hard drive
For Windows 7: Select Restoring the Factory Image (full h ard drive recovery)
7. Click Next to conrm full hard drive restoration. All data on HDD will be deleted.
8. Agree to EULA by selecting Agree option and clicking Next.
9. Click Next on the Recovery Disk Check screen to verify that the bootable disk has been inserted into the optical drive.
10. T he Checking for Recovery Disk screen appears followed by the prompt to insert the rst disk. Click OK to continue. Repeat this step for all disks. After all recovery disks have been checked and the check has been completed, click Next.
11. Follow the prompt to reinsert the rst recovery d isk and click Next.
12. Click OK when you receive t he nal warning informing you that all data on drive C will be lost. This starts the recovery process.
13. F ollow the prompts to insert the next recovery disks and click OK.
14. Afte r the copying of the image to the HDD completes th e restore process is complete, click Finish to restart the system. The computer w ill restart automatically and then go through the rst boot process.
15. F ollow the steps listed in “Auto Installation support for essential access software from backup location” section.
16. D ownload FSDM (Fujitsu Software Download Manage r) from support site and download all the software applicable to the model and OS using FSDM .
17. F ollow the steps listed in “Auto Installation support for essential access software downloaded from support website.
Enter
.
key.
96 Fujitsu
Appendix
Installing the Software after the Recovery Image is Restored
Auto-installation support for essential access software from hidden partition
The below listed steps are applicable only in cases in which the recovery image restore and hidden partition contents have not been wiped out.
1. After the recovery image is restored, launch the deskto p icon “Fujitsu Software Auto Installer”.
2. Double-click on “Fujitsu Software Auto Installer” desktop ico n.
3. Click Yes on User Account Control Dialog box. T his will take some time to
process the software packages. A messag e will be displayed during this time, “Please wait while the content is being processed”.
4. If EULA is displayed for Fujitsu Software Auto In staller, accept the EULA, otherwise continue.
5. Then Fujitsu Software Auto Installer user interface will be launche d providing ability to auto-install the essential access softw are on the system.
6. It is recommended that you install all the software in the listed order. You can Select All, to install the softw are in the order listed.
7. Click Install to start the installation.
8. After installing all the selected drivers, Installation Results window will be displayed. Click OK.
9. “You must restart the system for the settings to take effect. Do you wish to reboot now?” message appears. Select Yes.
10. The system will now reboot.
11. You can now connect to the internet and download FSDM (Fujitsu Software Download Manager) from the support site and download all the software applicable to the model and OS using F SDM if they are not downloaded yet.
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Appendix
Auto-installation support for essential access software from backup location
The below liste d steps are applicable in cases in which a backup copy was c reated as mentioned in the section “Creating a Backup of essential access software”.
1. It is important to h a ve the extracted Auto installer software package folder and Readme le in the same location as other software folders. Otherwise auto-installation of the software will not be supported.
2. Inside the Auto Installer software package, launch FjAutoinstall.exe as an Administrator.
3. Click Yes on the User Account Control dialog box. This will take some time to process the software packages. A message will be displayed during this time stating, “Please wait while the content is being processed”.
4. If EULA is displayed for Fujitsu Software A uto Installer, accept the EULA, otherwise continue.
5. The Fujitsu Software Auto Installer user interface will be launched providing ability to auto install the essential access software on the system.
6. It is recommended tha t you install all the software in the listed order. You can “Select All”, to install the software in the order listed.
7. Click the Install b utton to start the installation.
8. After installing all th e selected drivers, Installation Results window is be displayed. Click OK.
9. “You must restart the system for the settings to take effect. Do you wish to reboot now?” message appears. Select Yes.
10. T he system will now reboot.
Auto Installation supportfor thesoftware downloadedfrom supportwebsite
1. Download FSDM (Fujitsu Software Download Manager) from the support site and download all the drivers applicable to the mo del and OS using FSDM if they are not downloaded yet.
2. When the software packages are downloaded from web, it is important to download the Auto Installer Software package and the model/language- specic Re adme le if you prefer to auto install the software.
3. It is important to have the extracted Auto Installer software package folder and Readme le in the same location as other software folders. Otherwise auto-installation of the software will not be supported.
4. Inside the Auto Installer software package, launch FjAutoinstall.exe as administrator.
5. Click Yes on the User Account Control dialog box. This will take some time to process the software packages. A message will be displayed during this time stating “Please wait while the content is being processed”.
6. If EULA is displayed for Fujitsu Software A uto Installer, accept the EULA, otherwise continue.
7. The Fujitsu Software Auto Installer user interface will be launched providing the ability to auto install the software downloaded from support site.
8. It is recommended tha t you install all the software in the listed order. You can Select All, to install the software in the order listed.
9. Click the Install b utton to start the installation.
10. Afte r installing all the selected drivers, the Installation Results window is displayed. Click OK.
11. “ You must restart the system for the settings to take effect. Do you wish to reboot now?” message appears. Select Yes.
12. T he system will now reboot.
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