Fujitsu KVM1116Q User Manual

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User's Guide - English

Digital KVM Switch

User's Guide

CA92344-1928

November 2017

 Safety and Usage environment

CAUTION

Please follow the safety notes and other important information in "Safety Notes and Regulations".

For your Safety

This manual contains important information for safely and correctly using this product. Carefully read the manual before using this product. Pay particular attention to the accompanying manual "Safety Notes and Regulations" and ensure these safety notes are understood before using the product. Keep this manual and the manual "Safety Notes and Regulations" in a safe place for easy reference while using this product.

Information on handling consumables

Please dispose of printer consumables and batteries in accordance with the applicable national regulations.

In accordance with EU directives, batteries must not be disposed of with unsorted domestic waste. They can be returned free of charge to the manufacturer, dealer or an authorized agent for recycling or disposal.

All batteries containing pollutants are marked with a symbol (a crossed-out garbage can). They are also marked with the chemical symbol for the heavy metal that causes them to be categorized as containing pollutants:

Cd Cadmium

Mercury

Lead

Labels on plastic casing parts

Please avoid sticking your own labels on plastic parts wherever possible, since this makes it difficult to recycle them.

Returns, recycling and disposal

Please handle returns, recycling and disposal in accordance with local regulations.

The device must not be disposed of with domestic waste. This device is labeled in compliance with European directive 2012/19/EU on waste electrical and electronic equipment (WEEE).

This directive sets the framework for returning and recycling used equipment and is valid across the EU. When returning your used device, please use the return and collection systems available to you. Further information can be found at: http://ts.fujitsu.com/recycling

Details regarding the return and recycling of devices and consumables within Europe can also be found in the "Returning used devices" manual, via your local Fujitsu branch, or at: http://ts.fujitsu.com/recycling

Radio interference

This product is a "Class A" ITE (Information Technology Equipment). In a domestic environment this product may cause radio interference, in which case the user may be required to take appropriate measures. VCCI-A

Harmonic Current Standards

This product conforms to harmonic current standard JIS C 61000-3-2.

High safety use

This product has been designed and manufactured to be used in commercial and/or industrial areas as a server.

When used as visual display workplace, it must not be placed in the direct field of view to avoid incommoding reflections (applies only to TX server systems).

The device has not been designed or manufactured for uses which demand an extremely high level of safety and carry a direct and serious risk of life or body if such safety cannot be assured.

These uses include control of nuclear reactions in nuclear power plants, automatic airplane flight control, air traffic control, traffic control in mass transport systems, medical devices for life support, and missile guidance control in weapons systems (hereafter, "high safety use").

Customers should not use this product for high safety use unless measures are in place for ensuring the level of safety demanded of such use. Please consult the sales staff of Fujitsu if intending to use this product for high safety use.

Technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan.

Documents produced by Fujitsu may contain technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan. Documents which contain such technology should not be exported from Japan or transferred to non-residents of Japan without first obtaining authorization in accordance with the above law.

Table of Contents

General Information ...............................................................................................1

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

KVM1116Q KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Remote User Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

KVM Server Modules and LAN cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Max Server connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Installation..............................................................................................................9

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Rack Mounting - Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Rack Mounting - Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Single Level Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

KVM1116Q Single Level Installation Diagram . . . . . . . . .

Tiering Multiple KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

KVM1116Q Two Level Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Two Level Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Supported KVM Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Hardware Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Cable Length Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

The Adapter ID Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

. . . . . . . . . . . . . . . . .11

Replacement procedure for Digital KVM switch ..................................................15

Super Administrator Setup...................................................................................16

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

First Time Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Logging to OSD................................................................................................... 17

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Local Console Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Browser Login. . . . . . . . . . . . . . . . . . . . . . . . . . . .

Windows Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Connect using Windows Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

The File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Java Client AP Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Connect using - Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

The User Interface............................................................................................... 20

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

The Web Browser Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

The Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

The AP GUI Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

The Local Console GUI Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

The Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

WinClient Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

The Java Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Port Access ........................................................................................................ 34

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

The Sidebar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

The Sidebar Tree Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Sidebar Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Port and Outlet Naming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

KVM Devices and Ports - Connections Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Device Level Browser GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Port Level Browser GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Device Level AP GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Port Level AP GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Port Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Associated Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

User Management............................................................................................... 48

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Adding Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Modifying User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Deleting User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Creating Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Users and Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Assigning Users to a Group From the User's Notebook . . . . . . . . . . . . . . . . . . . 52

Removing Users From a Group in the User's Notebook . . . . . . . . . . . . . . . . . . 53

Assigning Users to a Group From the Group's Notebook . . . . . . . . . . . . . . . . . 53

Removing Users From a Group From the Group's Notebook . . . . . . . . . . . . . . 53

Device Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Assigning Device Permissions From the User's Notebook . . . . . . . . . . . . . . . . 54

Assigning Device Permissions From the Groups' Notebook . . . . . . . . . . . . . . . 56

Device Management ........................................................................................... 57

Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Operating Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

IPv4 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

IPv6 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Account Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Working Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Certificate Signing Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

. . . . . . . . . . 65

iii

Port Operation ..................................................................................................... 69

Connecting to a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Port Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Toolbar icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Toolbar Hotkey Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Auto Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Recalling the Port Access Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

GUI Hotkey Summary Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Mac Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Panel Array Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Log....................................................................................................................... 76

Log Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Log Notification Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Maintenance ....................................................................................................... 78

Main Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Adapter Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Adapter Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Backup/Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

System Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Reset on exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

The Download Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Serial Adapter Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

KVM1116Q . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Virtual Media Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

WinClient ActiveX Viewer / WinClient AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Java Applet Viewer / Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

IP Address Determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Connection Setup Example (Windows 7) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Additional Mouse Synchronization Procedures . . . . . . . . . . . . . . . . . . . . . . . . 91

KVM-SERIAL Server Module Configuration and Operation. . . . . . . . . . . . . . . . . . . . . . 92

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Internal Serial Interface Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Switch Level Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Port Level Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Troubleshooting................................................................................................. 95

General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

The WinClient ActiveX Viewer and the WinClient AP . . . . . . . . . . . . . . . . . . . 98

The Java Applet and Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Sun Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Mac Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Redhat Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Panel-Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Radio Frequency Interference........................................................................... 101

Material declaration of BSMI

設備名稱：數位KVM切換器 16埠，型號（型式）：KVM1116Q

限用物質及其化學符號

單元Ｕnit

鉛Lead

(Pb)

電纜線 Cable

○ ○ ○ ○ ○ ○

印刷電路部件 PCBA －

六價鉻

Hexavalent

chromium

(Cr+6)

汞Mercury

(Hg)

鎘

Cadmium

(Cd)

○ ○ ○ ○ ○

多溴聯苯

Polybrominate

d biphenyls

(PBB)

多溴二苯醚

Polybrominate

d diphenyl

ethers (PBDE)

電源模組 Switching

○ ○

－

○ ○ ○

Power module

塑膠/其他部件

○ ○ ○ ○ ○ ○

Plastic /Others parts

金屬部件 Metal parts －

備考1.〝超出0.1 wt %〞及〝超出0.01 wt %〞係指限用物質之百分比含量超出百分比含量基準值。

○ ○ ○ ○ ○

備考2.〝○〞係指該項限用物質之百分比含量未超出百分比含量基準值。

備考3.〝－〞係指該項限用物質為排除項目。

Caution / Warning

General Information

Overview

KVM1116Q KVM Switches

NOTE: Save these instructions. Read and adhere to all the instructions. All servicing must be performed

by authorized personnel only. The KVM switch allows local and remote users to monitor and access multiple servers from a single

console. The switch models differ by number of buses and KVM ports.

SKU Bus Support KVM1116Q 1 Local shared with 1Remote

• The switches use TCP/IP communications protocol. They can be accessed by their IP addresses from anywhere on the LAN, WAN, or Internet. The location of the connecting computer is irrelevent.

• Remote users log in using a browser or stand-alone Windows or Java GUI applications. Java allows the switches to work with JRE (Java Runtime Environment) enabled operating systems, ensuring multi-platform operability.

• The client software allows operators to exchange keyboard, video, and mouse signals with the servers attached to the switches just as if they were working on the equipment directly.

• Up to 16 （KVM1116Q）users can share the switch's buses. A Message Board feature allows them to communicate with each other to facilitate port sharing.

• Administrators can perform maintenance tasks from installing and running GUI applications, to BIOS level troubleshooting, routine monitoring, concurrent maintenance, and system administration.

• Local console operation is accomplished by entering hotkey combinations from the keyboard with a full screen GUI display.

• The Auto Scan feature permits automatic switching from port to port at user-specified intervals, while the Panel Array Mode can display the video output of up to 42 servers at the same time.

• CAT 5e/6 cable links the switch to the servers. A 16 port switch can be installed in a 1U rack, and use the internal network wiring in most modern commercial buildings.

• The switch receives keyboard input directly. There is no software installation.

• Adapter ID function stores port information like the adapter ID, OS, keyboard language, adapter name, operation modes and more. When a KVM Adapter Cable is moved from one port to another, the switch recognizes the adapter cable at the new location.

• Operation from a single remote console located anywhere in the world.

• Virtual Media support. (This function is available in EMEIA regions only)

KVM Ports 16

Safety

Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device.

DANGER DANGER

HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH

• Avoid circuit overload. Before energizing, review the electrical specifications in the product documentation.

• Use only the supplied power cord or a power cord approved for use in your region.

• The cord must have voltage and current ratings equal to or greater than those of the product rating label requirements.

• Plug the power cord into a grounded (earthed) outlet that is easily accessible. Do not disable the grounding pin.

• Make sure that all equipment, including power strips, is properly grounded.

• The AC inlet is the main disconnect device for the product.

• This product has no user-serviceable parts inside. Do not remove product cover. All repairs should be performed by authorized personnel only.

Failure to follow these instructions can result in death or serious injury.

RISQUE DE CHOC ÉLECTRIQUE, D'EXPLOSION OU D'ÉCLAIR D'ARC ÉLECTRIQUE

• Évitez de surcharger le circuit. Avant de mettre le circuit sous tension, vérifiez les caractéristiques électriques indiquées dans la documentation du produit.

• Utilisez uniquement le cordon d’alimentation fourni ou un cordon d’alimentation homologué dans votre région.

• Le cordon d'alimentation doit supporter une tension et un courant égaux ou supérieurs aux exigences indiquées sur l'étiquette des caractéristiques du produit.

• Reliez le cordon d'alimentation à une prise secteur avec terre facilement accessible. Ne désactivez pas la broche de terre.

• Assurez-vous que tout l'équipement est correctement relié à la terre, y compris les rubans d'alimentation.

• La prise d'alimentation c.a. sert de déconnexion principale du produit.

• Ce produit n'a aucun composant interne réparable par l'utilisateur. Ne retirez pas le capot du produit. Toute réparation doit être effectuée uniquement par du personnel autorisé.

Le non-respect de ces instructions peut entraîner des blessures graves, voire mortelles.

CAUTION ATTENTION

RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT BATTERY TYPE

• Ensure that batteries are replaced with the correct battery type.

• Dispose of used batteries according to the instructions included with the battery

Failure to follow these instructions can result in injury or equipment damage.

CAUTION ATTENTION

HAZARD OF EQUIPMENT DAMAGE

• Do not connect the RJ-11 connector marked "UPGRADE" to any telecommunication network.

• Plugging in devices other than those specified in the product documentation may result in equipment damage

• Allow sufficient airflow for safe operation. To avoid overheating, make sure the product enclosure openings are never blocked or covered. Rack temperature must be less than 40°C.

• Uneven mechanical loading can create a hazardous condition.

• Do not use the product as a shelf.

• Use only the installation mounting hardware provided to avoid damage.

Failure to follow these instructions can result in injury or equipment damage.

RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UNE BATTERIE D’UN TYPE INCORRECT

••Assurez-vous que les batteries de remplacement sont

du type correct.

Mettez les batteries usagées au rebut conformément aux instructions incluses avec la batterie.

Le non-respect de ces instructions risque de provoquer des blessures ou d’endommager l’équipement.

RISQUE D'ENDOMMAGER L'ÉQUIPEMENT

• Ne raccordez le connecteur RJ-11 marqué « UPGRADE » à aucun réseau de télécommunication.

• La connexion d'appareils autres que ceux indiqués dans la documentation du produit peut entraîner des dommages à l'équipement.

• Laissez une circulation d'air suffisante pour garantir un fonctionnement en toute sécurité. Pour éviter une surchauffe, assurez-vous que les ouvertures autour du produit ne soient jamais obstruées ou recouvertes. La température du rack doit être inférieure à 40 °C.

• Une charge mécanique inégale peut créer une situation dangereuse.

• Le produit ne doit pas servir d'étagère.

• Utilisez uniquement la quincaillerie de fixation fournie pour éviter d'endommager l'équipement.

Le non-respect de ces instructions peut entraîner des blessures ou endommager l'équipement.

NOTICE

• Do not use the device near water, Never spill liquid of any kind on the device.

• Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

• To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).

• Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

• Position KVM Adapter Cables and power cables carefully; Be sure that nothing rests on any cables.

• Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock.

• Always load the rack from the bottom up, and load the heaviest item in the rack first.

• Make sure that the rack is level and stable before extending a device from the rack.

• Use caution when pressing the device rail release latches and sliding a device into or out of a rack; the slide rails can pinch your fingers.

• After a device is inserted into the rack, carefully extend the rail into a locking position, and then slide the device into the rack.

• Do not overload the AC supply branch circuit that provides power to the rack. The total rack load should not exceed 80 percent of the branch circuit rating.

• Make sure that all equipment used on the rack, including power strips and other electrical connectors, is properly grounded.

• Ensure that proper airflow is provided to devices in the rack.

• Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for the equipment by the manufacturer

• Do not step on or stand on any device when servicing other devices in a rack.

• Equipment mounted on rails should not act as shelf or work surface.

• Route the power cord and cables so that they cannot be stepped on or tripped over.

AVIS

• Ne pas utiliser l'appareil près de l'eau, jamais de liquide d'aucune sorte sur l'appareil.

• Débranchez l'appareil de la prise murale avant de le nettoyer. Ne pas utiliser de nettoyants liquides ou en aérosol. Utilisez un chiffon humide pour le nettoyage.

• Pour aider à protéger votre système contre les augmentations soudaines et transitoires et des diminutions de puissance électrique, utilisez un limiteur de surtension, un conditionneur de ligne ou d'alimentation sans coupure (UPS).

• Avant de travailler sur le rack, assurez-vous que les stabilisateurs sont fixés au rack, étendu sur le sol, et que le poids du rack repose sur le sol. Installez les stabilisateurs avant et latéraux d'un seul rack ou les stabilisateurs avant de plusieurs racks joints avant de travailler sur le rack.

• Câbles du système de positionnement et de câbles électriques attentivement; Assurez-vous que rien ne repose sur les câbles.

• Ne poussez jamais d'objets d'aucune sorte dans ou à travers les fentes du boîtier. Ils peuvent toucher des points de tension dangereux ou court-circuiter résultant en un risque d'incendie ou de choc électrique.

• Chargez toujours le rack de bas en haut, et charger l'élément le plus lourd dans le rack en premier.

• Assurez-vous que le support est de niveau et stable avant d'étendre un dispositif de l'armoire.

• Faites preuve de prudence lorsque vous appuyez sur de dégagement des rails de dispositif verrous et glissant un dispositif dans ou hors d'un rack; les glissières peuvent vous pincer les doigts.

• Après un dispositif est inséré dans le rack, étendez le rail avec précaution dans une position de verrouillage, puis faites glisser l'appareil dans le rack.

• Ne surchargez pas le circuit de dérivation CA qui alimente le rack. La charge totale du rack ne doit pas dépasser 80 pour cent de la capacité du circuit de dérivation.

• Assurez-vous que tout le matériel utilisé sur le support, y compris les rampes d'alimentation et d'autres connecteurs électriques, est correctement mis à la terre.

• Assurez-vous que la circulation d'air adéquate est fournie aux dispositifs du rack.

• S'assurer que la température ambiante de fonctionnement de l'environnement de l'armoire ne dépasse pas la température ambiante maximale prévue pour l'équipement par le fabricant

• Ne pas marcher ou se tenir debout sur n'importe quel appareil lors de l'entretien d'autres appareils dans un rack.

• Le cordon d'alimentation et les câbles de sorte qu'ils ne peuvent pas être piétiné ou trébucher dessus.

• Les équipements montés sur rails/glissières ne doivent pas faire office d’étagère ou de surface de travail.

System Requirements

Remote User Computers

Remote user computers (also referred to as client computers) are computers logged into the switch from remote locations over the internet.  These computers must have the following equipment installed:

• At least a PIII 1 GHz processor, with the screen resolution set to 1024 x 768.

• Browsers must support TLS 1.2 encryption.

• A network transfer speed of at least 512kbps.

• For the browser-based WinClient ActiveX Viewer, DirectX 8 must be present, and at least 150MB of memory must be available after installation.

• For the browser-based Java Applet Viewer the latest version of the Java Runtime Environment (JRE) must be installed, and at least 205MB of memory must be available after installation.

• For the Windows Client AP, DirectX 8 must be present, and at least 90MB of memory must be available after installation.

• For the Java Client AP, the latest version of the Java Runtime Environment (JRE) must be installed, and at least 145MB of memory must be available after installation.

• For the Log Server, you must have the Microsoft Jet OLEDB 4.0 or higher driver installed.

Servers

Servers are the computers connected to the switch by KVM Adapter Cables. These servers must have the following equipment installed:

• A VGA, SVGA or multisync port

• For USB KVM Adapter Cable Connections: a Type A USB port and USB host controller

Video

Only the following non-interlaced video signals are supported:

Resolution Refresh Rates 640 x 480 60, 70, 72, 75, 85 720 x 400 70, 75 800 x 600 56, 60, 70, 72, 75, 85 1024 x 768 60, 70, 75, 85 1152 x 864 60, 70, 75, 85 1152 x 900 66, 76 1280 x 1024 60, 70, 75, 85, 1600 x 1200 60

KVM Server Modules and LAN cables

NOTE: KVM server modules are also referred to as adapter cables in some dialog boxes.

• Cat5e (or higher) cable connects the switch to the KVM server modules.

• The following KVM server modules and cables are required for use with the switch.

Cable Type Port Type KVM-USB

KVM-USBVM KVM-SERIAL Connect to serial based devices

Connect to devices with USB ports Connect to devices with USB ports, virtual media support

Browsers

Supported browsers for remote users:

Browser IE Chrome Firefox Windows

Safari Windows

Opera Mozilla Windows

Linux

Mac

Sun

Max Server connections

Parent  KVM Model

KVM1116Q 16 KVM0116A * 16 16 x 16 = 256 2 KVM1116Q 16 KVM0108A * 8 16 x 8 =128 2

* Not covered in this manual. See the User Guides for these models for more information.

Ports Child

Tiered KVM

Ports Servers in a Single

Level Tier

Maximum Levels

Components

Front

KVM1116Q

Power

1 2 3 4 5 6 7 8 910111213141516

Reset

Lan

KVM1116Q

Item Name Description

1 Power LED Illuminated when the unit is powered up and ready to operate. 2 Port LEDs Provides status information about corresponding KVM Ports.

• GREEN: The computer attached to the port is On Line.

• RED: The computer attached

• GREEN + RED (ORANGE): The computer attached to the port is On Line and Selected. The LEDs are continuously ON under normal conditions. An LED flashes at half second intervals

when its corresponding port is accessed under Auto Scan Mode or Skip Mode.

3 LAN LEDs Primary and Secondary 10/100/1000 Mbps LAN LEDs.

•RED: 10 Mbps

• RED + GREEN (ORANGE): 100 Mbps

• GREEN: 1000 Mbps Flashes to indicate that the switch is being accessed.

4 Reset Switch Use a small object like a paper clip or ballpoint pen to press the reset switch.

• To perform a system reset, press and release when

• To reset to the factory default settings, press and hold for +3 seconds when the unit is running.

NOTE: This does not clear User Account information. See “Factory Default Settings” on page 86, for information on clearing user account information.

• To return to factory default firmware settings, rather than any upgraded version, press and hold while powering on the unit. This allows recovery from a failed firmware upgrade so the upgrade may be tried again. NOTE: This operation is only performed after a firmware upgrade failure that results in the device becoming inoperable.

5 Console Port

This function dose not operate in this device.

6 USB Ports • Connect USB storage peripherals (CD/DVD, HD, flash drives, etc.).

• A USB keyboard and mouse can be used in place of, or in addition to, a keyboard and mouse plugged in on the rear panel.

to the port is Selected (has KVM focus).(Server is offline)

the unit is running.

aem0371b



Rear

KVM1116Q

aem0370b

Item Name Description

1 Power Socket 1 Plug power cable for Power Source 1 in here 2 LAN Port(s) Connect the unit to the network interface (10/100/1000 Mbps) here

remotely over the net).

3 Local Console Port(s)

4 KVM Ports Cat 5e cables plug in to link the unit to the KVM Adapter Cables, which connect to the

5 Modem Port

Local console devices (keyboard, monitor and mouse), plug in here. Any combination of USB a

nd keyboards and mice can be used.

servers.

This function dose not operate in this device.

Installation

Overview

KVM Adapter Cables connect the KVM switch to the conn Cable is required for each server or de

NOTE: 1. Refer to the Safety section of this manual before installing the KVM switch.

2. Power to any device that will be connected to the installation must be turned off. Unplug the power cords of any computers that have the Keyboard Power On function.

vice connection. See the list of KVM Adapter Cables on page 5.

ected devices. A separate KVM Adapter

Rack Mounting

The KVM switch can be mounted in a 19" (1U) rack. The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack.

NOTE: Use cage nuts (not provided) for racks that are not pre-threaded.

Rack Mounting - Front

1. Position the KVM switch in the front of the rack. Align the mounting bracket holes with the holes

2. Secure the mounting brackets to the rack.

in the rack.

aem0372a

Rack Mounting - Rear

1. Remove the brackets from the front of the KVM switch. Remove the plug from the alignment hole.

2. Install the smaller bracket from the front of the KVM switch to the back. Install the rack mounting bracket from the inventory to the rear of the KVM switch.

3. Slide the KVM switch into the rack. Align the mounting bracket holes with the holes in the rack.

4. Secure the mounting brackets the rack.

aem0449a

to the rear of

Single Level Installation

In a single level installation, no additional the KVM switches are tiered

1. Plug the keyboard, monitor, and mouse of your Local Console into the Console Ports of the KVM parent switch. Each port is color coded and marked with an appropriate icon.

NOTE: 1. Any combination of keyboard and mouse connections can be used.

2. USB keyboards and mice can be plugged into the USB ports on the front panel or into the console ports on the back.

2. Use Cat 5e cable to connect a KVM port to a KVM server module appropriate for the server being installed.

3. Plug the connectors on the KVM server module into the appropriate server ports.

4. Plug a cable from the LAN or WAN into the KVM switch's primary network interface socket.

5. Plug the supplied power cord(s) into the switch's power socket(s), then into an AC power source.

6. Turn on the servers.（When the supplied power cable is plugged into an AC power source, the power is turned on automatically.）

aem0450a

from the original the KVM switch.

KVM1116Q Single Level Installation Diagram

aem0448a

Tiering Multiple KVM Switches

A tiered installation will greatly expand the number of servers that can be added to the installation. Cascaded tiering adds capacity to a KVM installation, but the parent loses at least one KVM port for each tiered KVM switch.

When OSD* is started at the First Level or Parent KVM switch, all the computers on the cascaded KVM configuration are listed in the port directory.

* OSD (On Screen Display) is a screen for setting the KVM switch through the display.

KVM1116Q Two Level Installation

Up to 16 additional KVM switches can be tiered from the KVM ports of the original KVM switch. As many as 256 servers can be controlled in a complete two level installation. In a tiered installation, the (KVM1116Q) switch is considered the First Level or Parent KVM switch, the tiered switches are considered Second Level or Child KVM switch (KVM0116A / KVM0108A). Turn off power to all the devices, including all pre-existing devices on the installation.

1. Use Cat 5e cable to connect any available KVM Port on the First Level KVM switch (KVM1116Q) to a KVM-USB Adapter Cable.

2. Plug the adapter cable's KVM connectors to the Console ports of the Second Level KVM switch (KVM0116A / KVM0108A).

3. Connect any available KVM port on the Second Level unit to the Keyboard, Video, and Mouse ports of the server.

4. Power on the First Level KVM switch, then power on the Second Level KVM switches.

5. Turn the servers on last.

Two Level Installation Diagram

KVM-USB

KVM1116Q

KVM0116A *

haem0376b

* See the User Guide for KVM0116A and KVM0108A for more information about this KVM switch.

Supported KVM Switches

KVM switches that can be used in a tiered installation:

• KVM1116Q

– KVM0108A / KVM0116A

NOTE: Some of the KVM switch's features may not be supported, depending on the

functionality of the tiered KVM switch. (For example, KVM0108A / KVM0116A switches do not support virtual media.)

When OSD* is started at the First Level or Parent KVM switch, all the computers on the cascaded KVM configuration are listed in the port directory.

* OSD (On Screen Display) is a screen for setting the KVM switch through the display.

Hardware Setup

Cable Length Considerations

NOTE: KVM server modules are also referred to as KVM adapter cables.

• Do not exceed 66 feet (20m) between the switch and the local monitor.

• The distance between the First Level (Parent) KVM switch and the Second Level (Child) KVM

switch must not exceed 93 feet (30m).

• To support a resolution of 1280x1024, the recommended maximum distance between the KVM

switch and the KVM server module is 164 feet (50m).

• The total distance between any KVM switch and any KVM server module in the installation cannot

exceed 164 feet (50m).

Hot Plugging

The KVM switch supports hot plugging. Server can be removed and added by unplugging and replugging cables from the ports without shutting the unit down.

NOTE: The Operating System of the server must support hot plugging for this function to work properly.

The Adapter ID Function

Server module information (the Adapter ID, port name, OS, keyboard language, and access mode) is stored on the server module. The switch's Adapter ID function stores this information along with the server module's configuration information (access rights, etc.), so that when a server is moved with its server module from one port to another, its settings do not have to be reconfigured. The Adapter ID function restores them at the new location. Only the port number changes.

When moving the server and server module cable to another switch, only the information that is stored on the server module is retained. Other settings must be reconfigured, or the Backup/Restore function can be used (see page 79).

Port settings are stored with the server module. If a server is moved to a new port without its original

server module, or if a different server is connected to the server module, the port settings for the new

server must be manually configured. See “Sidebar Utilities” on page 35 for port configuration details.

Powering Off and Restarting

（Turn Off / On by plugging in and unplugging the power cable.）

KVM switch is powered off, or if the KVM switch loses power an

If the 10 seconds before powering it back on. Server

s should not be affected, but if any fail, restart them.

d needs to be restarted, wait

Port ID Numbering

Each server on the installation is assigned a unique Port ID.

A server attached to a first level KVM switch has a one segment Port ID that corresponds to the KVM Port number to which it is connected.

Port Selection

Port selection is accomplished by means of the GUI. See Port selection details on page 34.

Replacement procedure f

or Digital KVM switch

(working time: 30 minutes)

Tools required (not provided)

Phillips screw driver

* After replacement work of KVM switch, System administrator will need to reconfigure. * Recommended to back up t

* If not find the configuration file, need to reconfigure. * For backup of the configuration file, Please refer to "Backup / Restore (page 79)".

1. Remove the cables other than the power cord connected to the KVM switch to be replaced. There is no need to power off on the server. (To disconnect and reconnect the KVM adapter cable on the server, it is necessary to power off.)

2. Remove the power cord connected to the KVM switch to be replaced.

3. Remove the two screws on each side of the mounting bracket and remove it from the rack.

he configuration file. (Operate by System administrator)

*Note：Please remove screws while supporting firmly so as not to drop at the time of removal.

4. If mounting on the back of the rack, remove the mounting bracket from the KVM switch.

5. Install the replacement KVM switch in the rack. For mounting on the front of the rack, refer to "Rack mounting (page 9)".

For mounting on the back of the rack, refer to "Rack mounting - Rear (page 10)". For the mounting bracket, use the bracket removed in [Procedure 4].

6. Connect the cable removed in [Procedure 1] to the KVM switch.

7. Connect the power cord to the KVM switch and boot up the KVM switch.

(For the power cord is connected, the power turns on automatically and boot up the KVM switch.)

8. Confirm that the connected server can be referred to from the OSD of the KVM switch.

Initial user name : admin

Initial password : admin

9. Initial setup (Operate by System administrator) For details, please refer to "Super Administrator Setup (page 16)".

10.

For

changing the setting of the KVM switch from the initial value, set the KVM switch.(Operate by System administrator) Please refer to "On screen display (OSD) method.

operation (page 12)" for setting

Super Administrator Setup

Overview

First Time Setup

The Super Administrator sets up the KVM switch for user operation (set the network parameters, change the default Super Administrator login) for the first time from the local console if possible. See “IP Address Determination” on page 88 to set up remotely.

Since this is the first time you are logging in, use the default Username “admin” and Password “admin”. The Local Console Main Page will open following a successful login.

NOTE: For security purposes, changing to a unique Username and Password is recommended.

Network Setup

1. Click the Device Management tab.

2. Select the Network tab.

3. Fill in the fields according to the information provided under Network, page 58.

Logging to OSD

Overview

KVM Switches can be accessed from a local console, an internet browser, a Windows application (AP) program, and a Java application (AP) program.

KVM switches authentication procedure requires a valid username and password. Invalid login information will open an Invalid Username or Password, or Login Failed message.

NOTE: If the login fails, log in again with a correct username and password. If the number of invalid

login attempts exceeds a specified amount, a timeout period is invoked. The timeout period must expire before another login is attempted. See Login Failures, page 64.

Function Comparison Table by the login method

Function / Login method

Main page (Lower-left corner of the screen)

Port Access - User Preferences

Device Management Security

Maintenance No Upgrade Main

Download No icon Can download WinClient,

Local Console Browser Client AP

Filter and Scan buttom Filter bottom only Filter, Scan and Array

Mode bottom

Toolbar and Beeper on/off option

No Certificate Signing Request function

Firmware and Backup/Restore function

Toolbar, Welcome Message, and Viewer option

Certificate Signing Request function to let customer create their own certificate Upgrade Main Firmware and Backup/Restore function

Java Client, and Log server AP

Toolbar on/off option only

Certificate Signing Request function to let customer create their own certificate Upgrade Main Firmware and Backup/Restore function

Can download WinClient, Java Client, and Log server AP

Local Console Login

Enter your Username and Password, then click Login to open the Local Console Main Page. The Local Console Main Page is similar to the Web Browser, WinClient and Java Client Main Pages. For a description of the Web Browser Main Page, see page 20.

Browser Login

The KVM switch can be accessed from an Internet browser running on any platform.

1. Specify the IP address of the KVM switch you want to access in the browser's address bar.

NOTE: If the administrator added a login string fo

and the login string along with

2. When a Security Alert dialog box opens, accept the certificate. It can be trusted. If a second certificate appears, accept it as well to open the login page.

3. Provide your username and password and click Login to open the Web Main Page.

the IP address when you log in.

r security purposes, include a forward slash

Windows Client AP Login

The Windows AP Client allows direct remote access to Windows systems users, without going through a browser although initially the Windows AP Client program must be downloaded from the browser page.

Double-click the WinClient.exe icon to open the Windows Client Connection Screen:

The Windows Client AP Connection Screen

Item Description

Menu Bar The Menu Bar contains two items: File and Help.

• The File Menu allows the operator to Create, Save, and Open user created Work files.

• The Help Menu displays the WinClient AP version.

Server List

Server

Message Panel Switch to Remote View

WinClient.exe searches the user's local LAN segment for KVM switches, and lists them in this box. Double-click to connect to one of these KVM switches. NOTE: 1. The KVM switch’s Enable Device List configuration parameter must be enabled. 2. Units in the Server List are those whose Access Port settings match the number specified for Port in the Server area of this dialog box.

Used when connecting to a the KVM switch at a remote location. Select an address from the IP list box. If the address isn't listed, enter the target IP address in the IP field, and its port number in the Port field. If you don't know the port number, contact your Administrator.

• When the IP address and Port number have been specified, click Connect.

• When finished, return to this dialog box and click Disconnect to end the connection. Lists status messages regarding the connection to the KVM switch. Click to the KVM switch to

the GUI Main Page (page 22).

Connect using Windows Client AP

1. Select the device from the Server List box and double-click on it or specify its IP address and port number in the Server IP and Port input boxes.

2. Click Connect to open the Login dialog box.

3. Enter a valid Username and Password, and click OK.

4. Following authentication, the Switch to Remote View button becomes active. Click it to connect to the KVM switch and bring up its GUI Main Page.

The File Menu

Create, Save, and Open user created Work files. A Work File consists of all the information specified in a Client session including the Server List, Server IP list items, and Hotkey settings. The Client program opens with the values contained in the current work file. The current work file consists of the values that were in effect the last time the program was closed.

New Create a named work file so its values will not be lost, and it will be available for future recall. Open Open a previously saved work file and use the values contained in it. Save Save the values presently in effect as the current work file. Exit Exits the WinClient.

Java Client AP Login

The Java AP Client provides direct remote access to non-Windows systems users although the Java AP Client program is initially downloaded from the browser page. Double-click the JavaClient.jar icon to open the Java Client Connection Screen.

Item Description

Server List

Server Used when connecting to a switch at a remote location. Select an address from the IP list

Message Panel Switch to Remote View Click this button to switch to the GUI Main Page.

avaClient.jar s

this box. Double-click to connect to one of these KVM switches. NOTE: 1. The switch’s Enable Device List configuration parameter must be enabled.

2. Units in the Server List are those whose Access Port settings match the number

box. If the address isn't listed, enter the target IP address in the IP field, and its port number in the Port field. If you don't know the port number, contact your Administrator.

• When the IP address and Port number have been specified, click Connect.

• When finished, return to this dialog box and click Disconnect to end the connection. Lists

status messages regardin

Connect using - Java Client AP

To connect to a KVM switch:

1. Select the device from the Server List box and double-click on it or specify its IP address and port number in the Server IP and Port input boxes.

2. Click Connect to open the Login dialog box.

3. Enter a valid Username and Password, and click OK.

4. Following authentication, the Switch to Remote View button becomes active. Click it to connect to the switch and open its GUI Main Page.

earch

specified for Port in the Server area of this dialog box.

es th

e user's

g the connection

cal LAN segment for KVM switches, and lists them in

the KVM switch.

The User Interface

Overview

The look of the user interface Main Page varies depending on the method used to log in.

The Web Browser Main Page

Access the KVM switches with most standard web browsers. Once users log in and are authenticated, the Web Browser Main Page opens with the Port Access page displayed.

NOTE: Depending on a user's type and permissions, not all elements appear.

Item Description

Tab Bar Contains the KVM switch's main operation categories. Items appearing in the tab bar are

determined by user type, and authorization options.

Menu Bar Contains operational sub-categories related to the selected item in the tab bar. Items in the

menu bar are determined by user type, and authorization options.

Sidebar

About Logout Click this button to log out of your KVM switch session. Welcome Message Interactive Display Panel The main work area. The screens reflect menu choices and Sidebar item selection.

Provides a item in the Sidebar to open a detail page. Expand or narrow the scope of the ports that appear in the tree by clicking the Filter button at the bottom of the Sidebar. See the Filter function on page 37 for details.

Provides information regarding the KVM switch's current firmware version.

If enabled (see Welcome Message*, page 42), a welcome message displays here.

tree view listing of ports related to the tab bar and menu bar selections. Click an

The Tab Bar

The number and type of icons that appear on the Tab Bar at the top of the page are determined by user type (Super Administrator, Administrator, User) and permissions.

Icon Description

Port Access: The Port Access page is used to access and control the server on the KVM switch installation. This page is available to all users.

Create and manage Users and Groups, also assign servers to them. This tab is available to the Super Administrator, administrators, and users who have User Management permission. The tab does not appear for other administrators and users.

Configure and control the overall operation of the KVM switch. This page is available to the Super Administrator, administrators, and users who have Device Management permission. The tab doesn't appear for other administrators and users.

Displays the contents of the log file.

Install new firmware; backup and restore configuration and account information; ping network devices; and restore default values. This page is available to the Super Administrator (and Administrators and Users with Maintenance permission). The icon doesn't display on the page of ordinary administrators and users.

Download AP versions of the Windows Client, the Java Client, and the Log Server. This page is available to all users. The programs that can be downloaded depend on the user's permissions.

There are two small icons at the extreme right of the page.

Icon Description

Click the About icon to see information about the KVM switch firmware version.

Click the Logout icon to log out and end your KVM switch session.

The AP GUI Main Page

The GUI Main Page is similar to that of the Web Browser. The differences are:

1. The AP GUI version does not have a menu bar below the tab bar. It has tabs like a notebook. Like the Web Browser interface, the makeup of the tabs changes depending selected on the main Tab Bar and in the Sidebar.

2. In addition to Filter, there are also buttons for Scan and Array Mode at the bottom of the Sidebar. See “Port Access” on page 34 for more information.

3. There is a hidden Control Panel at the upper (default position) or lower center of the screen that becomes visible when the mouse is moved over it.

4. There is an additional icon at the extreme right of the page. Click this icon to close the GUI Main Page and go to the display of the last selected port.

5. The GUI can be navigated via the keyboard.

Keys Action

Ctrl + P Opens the Port Access page. Ctrl + U Opens the User Management page. Ctrl + D Opens the Device Management page. Ctrl + L Opens the Log page. Ctrl + M Opens the Maintenance page. Ctrl + A Opens the Download page. F1 To see About information F2 To edit the port name of the selected port F4 Selects the Sidebar (left) panel. F5 Selects the main (right) panel F7 Closes the GUI. F8 To log out.

on the items

The Local Console GUI Main Page

The main difference between the Local Console GUI Main Page and the Java and Windows AP GUI Main Page is the Local Console Main Page does not have a tab for Download.

The Control Panel

The WinClient Control Panel (for the ActiveX Web Viewer and WinClient AP) contains the most complete functionality. This section describes the WinClient Control Panel.

The Java Control Panel (for the Web Viewer and Java Client AP) does not enable all of the features that the WinClient Control Panel enables. The features that are common to both panels also function similarly.

The Control Panel is hidden at the upper (the default position) or lower center of the screen, and

becomes visible when the mouse moves over it. The panel consists of three rows: an icon row at the top, and two text rows below. 

NOTE: The icons that appear can be user selected. See “Control Panel Configuration” on page 33,

for details.

• By default, the upper text row shows the video resolution of the remote display. As the mouse pointer moves over the icons, the information in the upper text row changes to describe the icon's function. If a message from another user is entered in the message board, and the message board has not been opened, the message will appear in the upper row.

• The lower row shows the IP address of the device you are accessing at the left of the row. The center of the row indicates which bus the user is on (the number before the slash), and the total number of users on that bus (the number behind the slash).

NOTE: Bus and user information only display if enabled.

• Right click in the text row area to open a menu-style version of the toolbar.

• To move the Control Panel to a different location on the screen, move the mouse pointer over the text row area, then click and drag.

WinClient Control Panel Functions

Icon Function

Toggle icon. Click to make the Control Panel always display on top of other screen elements. Click again to have it display normally.

Macro icon.Click to open the Macros dialog box (see page 25 for details).

Hammer icon. Click to open the Video Options dialog box. Right-click to perform a quick Auto Sync (see “Video Settings” on page 28 for details).

Click to perform a video and mouse autosync operation. It is the same as clicking the Autosync button in the Video Options dialog box (see “Video Settings” on page 28).

Toggle the display between Full Screen Mode and Window Mode.

Click to take a snapshot (screen capture) of the remote 33 for details.

Click to open the Message Board (see “The Message Board” on page 29).

Click to send a Ctrl+Alt+Del signal to the remote system.

Click to toggle the remote display between color and gray scale views.

Click to open the Virtual Media dialog box. See “Virtual Media” on page 29 for details. NOTE: 1. This icon is displayed on the switches only.

2. This icon displays in gray when the function is disabled or not available. Click to zoom the remote display window.

NOTE: This feature is only available in windowed mode (Full Screen Mode is off). See “Zoom” on page 30 for details.

Click to open the on-screen keyboard (see “The On-Screen Keyboard” on page 31).

Click to select the mouse pointer type. NOTE: This icon changes depending on which mouse pointer type is selected (see “Mouse Pointer Type” on page 31)

Click to toggle Automatic or Manual mouse sync.

• When the selection is Automatic, a green V appears on the icon.

See “Mouse DynaSync Mode” on page 31 for details.

display. See “Snapshot” on page



• When the selection is Manual, a red X appears on the icon.

Click to open a list of User macros in order to access and run macros more conveniently than using the Macros dialog box.

Under an accessed port, click to skip to the first port accessible to the user on the entire installation without going to the Port Access page.

Under an accessed port, click to skip to the first port accessible to the user that is previous to the current one without going to the Port Access page.

Under an accessed port, click to skip to the first port accessible to the user that is after the current one without going to the Port Access page.

Under an accessed port, click to skip to the last port accessible to the user on the entire installation without going to the Port Access page.

Under an accessed port, click to begin Auto Scan Mode. The KVM switch automatically

switches among the ports selected for Auto Scanning with the Filter function (see Filter, page 37). Monitor the activity of the ports without switching through them manually.

Under an accessed port, click to invoke Panel Array Mode (see “Panel Array Mode” on page 74).

Under an accessed port, click this icon to select the Adapter cable (Short, Medium, Long) that connects the device to the switch. The length of the line in the icon indicates the selection.

Under an accessed port, click to recall the GUI.

Click to open the Control Panel Configur Configuration” on page 33, for more information.

Click to exit the viewer.

• Exit from a Browser Viewer session brings you back to the web browser Main Page.

• Exit from a WinClient AP session brings you back to the login dialog box.

• Exit from a Java Client AP session brings you back to the login dialog box. These icons show the Num Lock, Caps Lock, and Scroll Lock status of the remote

computer.

• When the lock is On, the LED is bright green and the lock hasp is closed.

• When the lock is Off, the LED is dull green and the lock hasp is open.  Click on the icon to toggle the status. Note: These icons and your local keyboard icons are in sync. Press a Lock key on your keyboard and the icon changes accordingly.

ation dialog box. See “Control Panel

Macros

There are three functions in the Macros dialog box: Hotkeys, User Macros, and System Macros.

Hotkeys. The Hotkey Setup utility (accessed by clicking the icon), lets you configure which hotkeys

perform actions. The hotkeys that invoke an action are shown to the right of its name. Click to put a check in the checkbox to the left of an action's name to enable or disable its hotkey.

To change the hotkey for an action:

1. Highlight the Action, then click Set Hotkey.

2. Press your selected Function keys (one at a time). The key names appear in the Hotkeys field as you press them.

a. The same function keys can be used for more than one action, as long as the key

sequence is not the same.

b. To cancel setting a hotkey value, click Cancel. To clear an action's Hotkeys field, click

Clear.

3. When you have finished entering your sequence, click Save. To reset all the hotkeys to their default values, click Reset.

Hotkey actions:

Action Explanation

Exit remote location Breaks the connection to the KVM switch and returns you to local client computer operation.

This is equivalent to clicking the Exit icon on the Control Panel.  The default keys are F2, F3, F4.

Adjust Video Opens the Video Settings dialog box. This is equivalent to clicking the Video Settings icon

on the Control Panel. The default keys are F5, F6, F7. Toggle Control Panel Toggles the Control Panel Off and On. The default keys are F3, F4, F5. Toggle mouse display

Adjust mouse This synchronizes the local and remote mouse movements. The default keys are F7, F8, F9. Video Auto-sync This combination performs an auto-sync operation. It is equivalent to clicking the Video

Show/Hide Local Cursor

Substitute Ctrl key

Substitute Alt key In order to implement [Alt + Tab] and [Ctrl + Alt + Del] effects on the remote server, another

If you find the display of the two mouse pointers (local and remote) to be confusing or

annoying, you can use this function to shrink the non-functioning pointer down to a barely

noticeable tiny circle, which can be ignored. Since this function is a toggle, use the

hotkeys again to bring the mouse display back to its original configuration. This is

equivalent to selecting the Dot pointer type from the Mouse Pointer icon on the Control

Panel. The default keys are F7, F8, F9.

Note: The Java Control Panel does not have this feature.

Autosync icon on the Control Panel. The default keys are F8, F7, F6.

Typer of the mouse pointer is changed to single.This is equivalent to selecting the

Single pointer type from the Mouse Pointer icon on the Control Panel. The default

keys are F4, F5.

If your local computer captures Ctrl key combinations, preventing them from being sent to

the remote server, implement their effects on the remote server by specifying a function key

to substitute for the Ctrl key. Example: Substituting the F11 key, pressing [F11 + 5] would

appear to the remote server as [Ctrl + 5]. The default key is F11.

key is substituted for the Alt key. Substituting the F12 key, for example, you would use [F12

+ Tab] and [Ctrl + F12 + Del]. The default key is F12.

User Macros. User Macros perform specific actions on the remote server.

To create the macro:

1. Select User Macros, then click Add.

2. Replace the “New Macro” text in the dialog box with a name of your choice for the macro.

3. Click Record. The dialog box closes, and a small panel opens at the top left of the screen.

4. Press the keys for the macro.

a. To pause macro recording, click Pause. To resume, click Pause again. b. Clicking Show opens a dialog box that lists each keystroke that you make, together with the

amount of time each one takes:

c. Click Cancel to cancel all keystrokes. d. When you have finished, click Stop. (This is the equivalent of clicking Done in Step 5.

NOTE: 1. The function is not case-sensitive.

2. When recording the macro, the focus must be on the remote screen not the macro dialog box.

3. Only the default keyboard characters may be used.

5. If the Show dialog box has not been opened, click Done when you have finished recording your

macro. The screen returns to the Macros dialog box with system macro key presses displayed in the Macro column

6. To change keystrokes, select the macro and click Edit. This dialog box is similar to the one for

Show. Keystrokes, order, etc. can be changed.

Three ways to run macros:

1. Use the assigned hotkey.

2. Click on the macro from the Macro List on the Control Panel.

3. Open the Macros dialog box and click Play. 

Run the macro from the Macros dialog box to have the option of specifying how the macro runs.

– Click Play Without Wait to run the keypresses one after another with no time delay between

them.

– Click Play With Time Control and wait for the amount of time between key presses that you

took when you created the macro. Click on the arrow next to Play to choose.

– Click Play without opening the list to run with the default choice (NoWait or TimeCtrl), which is

shown in the Playback column. Change the default choice by clicking on the current choice and selecting the alternate choice.

NOTE: User Macros are stored on the Local Client computer of each user. 

There is no limit on the of number of macros, the size of the macro names, or makeup of the hotkey combinations.

Click the Search button at the bottom of the dialog box to filter the list of macros in the upper panel to play or edit. Click a radio button to choose whether to search by name or by key. Enter a string for the search, then click Search. All instances that match the search string appear in the upper panel.

System Macros. System Macros are used to create exit macros for closing a session. 

Example: As an added measure of security, create a macro that sends the Winkey-L combination which will cause the remote server's log in page to open the next time the device is accessed. To create the macro:

1. Select System Macros, then click Add.

2. In the dialog box, replace the “New Macro” text with a name for the macro.

3. Click Record to close the dialog box, and open a small panel at the top left of the screen:

4. Press the keys for the macro.

a. To pause macro recording, click Pause. To resume, click Pause again. b. Click Show to open a dialog box listing each keystroke that you make, together with the

amount of time each one takes.

5. If Show has not been opened, click Done when you have finished recording your macro. Return

to the Macros dialog box and the system macro key presses display in the Macro column

6. To change keystrokes, select the macro and click Edit. A dialog box similar to the one for Show

opens. Keystrokes, order, etc. can be changed.

Once system macros have been created, they are available for use on a port-by-port basis. Select them on a port's Port Configuration > Port Properties page.

Video Settings

Clicking the Hammer icon on the Control Panel brings up the Video Settings dialog box. Adjust the placement and picture quality of the remote screen on your monitor with these options.

Options Usage

Screen Position Adjust the horizontal and vertical position of the remote server window by clicking the Arrow

buttons.

Auto-Sync Click to have the vertical and horizontal offset values of the remote screen detected and

automatically synchronized with the local screen. NOTE: 1. If the local and remote mouse pointers are out of sync, in most cases, performing

this function will bring them back into sync.

2. This function works best with a bright screen.

3. If the results are unsatisfactory, use the Screen Position arrows to position the remote display manually.

RGB Drag the slider bars to adjust the RGB (Red, Green, Blue) values. When an RGB value is

increased, the RGB component of the image is correspondingly increased. If you enable Set to Grayscale, the remote video display is changed to grayscale.

Gamma This section allows you to adjust the video display's gamma level. Network Type Select the type of internet connection that the local client computer uses. The switch will

use that selection to automatically adjust the Video Quality settings to optimize the quality of the video display. Since network conditions vary, if none of the pre-set choices work well, select Customize and use the Video Quality slider bars to adjust the settings to suit your conditions.

Video Quality Drag the slider bar to adjust the overall Video Quality. The larger the value, the clearer the

picture and the more video data goes through the network. Depending on the network bandwidth.

Enable Refresh Select Enable Refresh and enter a number from 1 through 99. The KVM switch will refresh

the screen at the interval specified. This feature is disabled by default. Click to put a check mark in the box next to Enable Refresh to use this feature.

NOTE: 1. The switch starts counting the time interval when mouse movement stops.

2. Enabling this feature increases the volume of video data transmitted over the network. The lower the number specified, the more often the video data is transmitted.

Transparency Adjusts toolbar transparency when the GUI hotkey is invoked. Slide the bar until the display

in the example window is satisfactory.

Color Depth Control This setting determines the richness of the video display by adjusting the amount of color

information.

Gamma Adjustment. If it is necessary to correct the gamma level for the remote video display, use the

Gamma function of the Video Adjustment dialog box.

• Under Basic configuration, there are ten preset and four user-defined levels to choose from. Choose the most suitable one from the list.

• For greater control, click the Advanced button to open the dialog box

• Click and drag the diagonal line at as many points as needed for the display output desired.

• Click Save As to save up to four user-defined configurations. Saved configurations can be opened from the list box.

• Click Reset to abandon any changes and return the gamma line to its original position.

• Click OK to save your changes and close the dialog box.

• Click Cancel to abandon your changes and close the dialog box.

NOTE: For best results, change the gamma while viewing a remote server.

The Message Board

A message board has been provided for users to communicate and to alleviate access conflicts.  The buttons on the Button Bar are toggles. Their actions are described in the table below:

Button Action

Enable/Disable Chat. When disabled, messages posted to the board are not displayed. The button is shadowed when Chat is disabled. The icon displays next to the user's name in the User List panel when the user has disabled Chat.

Occupy/Release Keyboard/Video/Mouse. When you Occupy the KVM, other users cannot see the video, and cannot input keyboard or mouse data. The button is shadowed when the KVM is occupied. The icon displays next to the user's name in the User List panel when the user has occupied the KVM.

Occupy/Release Keyboard/Mouse. When you Occupy the KM, other users can see the video, but cannot input keyboard or mouse data. The button is shadowed when the KVM is occupied. The icon displays next to the user's name in the User List panel when the user has occupied the KVM.

Show/Hide User List. When you Hide the User List, the User List panel closes. The button is shadowed when the User List is open.

Message Display Panel. Messages that users post to the board as well as system messages display

in this panel. If Chat is disabled, messages posted to the board will not appear.

Compose Panel. Enter the messages in this panel. Click Send, or press [ENTER] to post the message

to the board.

User List Panel. The names of all the logged in users are listed in this panel.

• Your name appears in blue. Other users' names appear in black.

• By default, messages are posted to all users. To post a message to one individual user, select the user's name before sending your message.

• If a user's name is selected, and you want to post a message to all users, select All Users before sending your message.

• If a user has disabled Chat, the icon displays before the user's name.

• If a user has occupied the KVM, its icon displays before the user's name.

Virtual Media (This function is available in EMEIA regions only)

The Virtual Media feature allows a drive, folder, image file, or removable disk on a user's system to appear and act as if it were installed on the remote server.

NOTE: 1. Virtual Media is only supported on remote servers that use the specified adapter cables.

2. The Virtual Media icon changes depending on the status of the virtual media function.

Button Action

The icon displays in gray to indicate that the virtual media function is disabled or not available

The icon displays in blue to indicate that the virtual media function is available. Click the icon to bring up the virtual media dialog box.

The icon displays in blue with a red X to indicate that a virtual media device has been mounted on the remote server. Click the icon to unmount all redirected devices.

Mounting Virtual Media. To mount a virtual media device:

1. Click the Virtual Media icon to open the Virtual Media dialog box.

NOTE: The T button at the top right opens a slider bar to adjust the transparency of the dialog

box. After making your adjustment, click anywhere in the dialog box to dismiss the slider.

2. Click Add, then select the media source. Additional dialog boxes open to enable selection of the

drive, file, folder, or removable disk. See “Virtual Media Support” on page 87 for a list of supported virtual media types.

3. If your device only supports full speed USB, put a check in the Disable High Speed USB Operation Mode checkbox.

4. To add additional media sources, click Add, and select the source as many times as required. Up to three virtual media choices can be mounted. The top three in the list are the selected sources. To rearrange the selection order, highlight the device to be moved, then click the Up or Down Arrow button to promote or demote it in the list.

5. Read refers to the redirected device being able to send data to the remote server. Write refers to the redirected device being able to have data from the remote server written to it. For the redirected device to be writable as well as readable, click to put a check in the Enable Write checkbox. If a redirected device cannot be written to, it appears in gray.

6. To remove an entry from the list, select it and click Remove.

7. After you have made your media source selections, click Mount and the dialog box closes. The

virtual media devices that you have selected are redirected to the remote server where they show up as drives, files, folders, etc. on the remote server's file system. Once mounted, you can treat the virtual media as if they really existed on the remote server. Drag and drop files to or from them, open files on the remote server for editing, and save them to the redirected media. Files that you save to the redirected media will actually be saved on your local client computer's storage. Files that you drag from the redirected media will actually come from your local client computer's storage.

8. To end the redirection, open the Control Panel and click on the Virtual Media icon. All mounted devices are automatically unmounted.

Zoom

The Zoom icon controls the zoom factor for the remote view window.

Setting Description

100% Sizes and displays the remote view window at 100%.

75% Sizes and displays the remote view window at 75%. 50% Sizes and displays the remote view window at 50%. 25% Sizes and displays the remote view window at 25%.

1:1 Sizes and displays the remote view window at 100%. The difference between this setting and the

100% setting is that when the remote view window is resized, its contents don't resize. They remain at the size they were. To see any objects that are outside of the viewing area move the mouse to the window edge, to have the screen scroll.

The On-Screen Keyboard

The KVM switch supports an on-screen keyboard, available in multiple languages, with all the standard keys for each supported language. Click the icon to open the on-screen keyboard.

If the keyboard languages of the remote and local systems are not the same, the configuration settings for either system do not have to be changed. Open the on-screen keyboard, select the language used by the server being accessed, and use the on-screen keyboard to communicate with it. You must use your mouse to click on the keys. You cannot use your actual keyboard.

Changing Languages.

1. Click the Down arrow next to the currently selected language to open the language list.

2. Select the new language from the list.

Selecting Platforms. The On-screen Keyboard supports the Sun platform as well as the PC. 

To select the platform:

1. Click the Down arrow next to the currently selected platform to open the platform list.

2. Select the new platform from the list.

Expanded Keyboard. To display or hide the expanded keyboard keys, click the arrow to the right of the

language list arrow.

Mouse Pointer Type

The KVM switch offers several mouse pointer options when working in the remote display. Click the icon to select from the available choices.

NOTE: 1. Before accessing a port, only Dual and Crosshairs are available for the Windows Viewers.

Once the port is accessed, all four pointers are available.

2. The Dot pointer is not available with the Jav

3. Selecting the Dot pointer has the same effect as the Toggle mouse display hotkey function (see “Toggle mouse display” on page 26 for details).

4. The icon on the Control Panel changes to match your choice.

a Appl

et Viewer

the Java Client AP.

Mouse DynaSync Mode

Synchronization of the local and remote mouse pointers is accomplished either automatically or manually.

Automatic Mouse Synchronization (DynaSync). Mouse DynaSync provides automatic locked-in

synching of the remote and local mouse pointers.

NOTE: This feature is only available for Windows and Mac systems (G4 and higher) whose adapter

attribute OS setting is configured for Win or Mac (see “Port Properties” on page 36), which are connected to the KVM switch with one of the specified Adapter Cables. All other configurations must use manual mouse synchronization.

The icon on the Control Panel indicates the synchronization mode status.

• The icon displays in gray to indicate that Mouse DynaSync is not available - you must use manual synching procedures. This is the default setting.

• The green check mark on this icon indicates that Mouse DynaSync is available and is enabled. This is the default setting when Mouse DynaSync is available.

• The red X on this icon indicates that Mouse DynaSync is available but is not enabled.

When Mouse DynaSync is available, clicking the icon toggles its status between enabled and disabled. If you choose to disable Mouse DynaSync mode, you must use the manual synching procedures.

Mac and Linux Considerations.

• For Mac OS versions 10.4.11 and higher, there is a second DynaSync setting to choose from. If the default Mouse DynaSync result is not satisfactory, try the Mac 2 setting. To select Mac 2, right click in the text area of the Control Panel and select Mouse Sync Mode > Automatic for Mac 2.

• Linux doesn't support DynaSync Mode, but there is a setting on the Mouse Sync Mode menu for Redhat AS3.0 systems. If you are using a USB Adapter Cable, with an AS3.0 system and the default mouse synchronization is not satisfactory, you can try the Redhat AS3.0 setting. In either case, you must perform the manual mouse synchronization procedures described in the next section.

Manual Mouse Synchronization. If the local mouse pointer goes out of sync with the remote

system's mouse pointer there are several methods to bring them back into sync.

1. Perform a video and mouse auto sync by clicking the Video Settings icon on the Control Panel

(see page 22).

2. Perform an Auto Sync with the Video Adjustment function (see “Video Settings” on page 28, for

details).

3. Invoke the Adjust Mouse function with the Adjust Mouse hotkeys (see “Adjust mouse” on page

26, for details).

4. Move the pointer into all 4 corners of the screen (in any order).

5. Drag the Control Panel to a different position on the screen.

Control Panel Configuration

Click the Control Panel icon to open a dialog box. Configure the items and graphical settings on the Control Panel.

Item Function

Customize Control Panel

Control Panel Style

Screen Options • If Full Screen Mode is enabled, the remote display fills the entire screen.

Scrolling Method If the remote screen display is larger than your monitor, you can choose how to scroll to the areas

Bus Info If Bus Info is enabled, the number of the bus you are on, as well as the total number of users on

Snapshot Configure the KVM switch's screen capture parameters.

Keyboard Pass Through

Select which icons display in the Control Panel. Check the icons to be visible. Unchecked icons will not be displayed

Enabling Transparent makes the Control Panel semi-transparent so that the display underneath can be seen. When Enabled, the Control Panel displays as an icon until the mouse is moved over it, then the full panel opens.

• If Full Screen Mode is not enabled, the remote display appears as a window on the local desktop. If the remote screen is larger than can fit in the window, move the mouse pointer to the screen border closest to the area you want to view and the screen will scroll.

•If Keep Screen Size is enabled, the remote screen is not resized.

• If the remote resolution is smaller than that of the local monitor, its display appears like a window centered on the screen.

• If the remote resolution is larger than that of the local monitor, its display is centered on the screen. To access the areas that are off screen, move the mouse to the corner of the screen that is closest to the area you want to view and the screen will scroll.

•If Keep Screen Size is not enabled, the remote screen is resized to fit the local monitor's resolution.

that are off-screen.

• Select Mouse Movement to scroll the screen when the mouse pointer is moved to the screen

border.

• Select Scroll Bars to open scroll bars around the screen borders that can be used to scroll to the off-screen areas.

the bus, displays on the bottom row center of the Control Panel (Bus No./Total Users).

• Path: The directory where captured screens will automatically get saved. Click Browse to navigate to the directory, then click OK. If a directory is not specified here, the snapshot is saved to your desktop.

• Click a radio button to save the captured screen as a BMP or a JPEG (JPG) file.

• With JPEG, the quality of the captured file can be adjusted with the slider bar. Higher quality will improve the appearance and increase the file size.

When enabled, the Alt-Tab key press is passed to the remote server and affects that server. If it is not enabled, Alt-Tab acts on your local client computer.

The Java Control Panel

The Java Applet Viewer and Java Client AP Control Panel is similar to that used by the WinClient. The major differences are:

• In the Macros dialog box, Toggle Mouse Display is not available.

• The Dot mouse pointer type is not available.

• In the Message Board, there is no Show/ Hide button for the user list. This function is achieved by clicking the arrows at the top of the bar that separates the User List panel from the Main panel.

• In Virtual Media, only ISO and Folder are supported.

• The Control Panel Lock LED icons are not in sync with your keyboard. When you first connect, the LED display may not be accurate. Click on the LED icons to set them.

Port Access

Overview

The Port Access page opens with the KVM switch's KVM Connections page displayed.

The Connections page is organized into s

is permitte

user After selecting a device, port, or outlet in the Sidebar, clicking entries on the menu bar (Browser GUI) or tab bar (AP GUI) opens information and configuration pages related to the item.

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The Sidebar

All KVM switches and Blade Servers including, their ports and outlets, are listed in a tree structure in the Sidebar at the left of the screen.

The Sidebar Tree Structure

• Users only see the devices, ports, and outlets for which they have access permission.

• Ports, outlets, and child devices can be nested under their parent devices. Click the + in front of a device to expand the tree and see the ports/outlets nested underneath it. Click the - to collapse the tree and hide the nested ports/outlets.

• ID numbers of the ports and outlets are displayed in brackets next to the icon. Ports and outlets can also be named.

• Monitor screen icons are Green for on line switches and ports and Gray when offline.

• Outlet Icons are Amber when On and Gray when Off.

• To access and operate a port, double click its icon.

NOTE: 1. In the Browser page, you can open as many port viewers as there are ports, but the number

of ports that you see depends on the number of buses that the KVM switch supports.

2. In the AP GUI version only one port at a time can be accessed. To see two different ports, you have to log in two separate times.

3. Blade Server if KVM Access Management is used.

s do not appear in the Sidebar, (even if they are configured on the KVM switch)

Sidebar Utilities

In the AP GUI Port Access Connections page, right click an item in the Sidebar to open the options list.

NOTE: The items that appear in the options list depend on user permissions, or if you logged in

remotely or from a Local Console.

Item User Type Description

Expand/ Collapse

Rename Administrators 

Copy Administrators 

Properties Administrators Administrators and users with port configuration permission can configure the

Mount/ Unmount

Administrators  Users

Users

Administrators  Users

• If the device's ports are nested (not displayed), the dialog box entry is Expand. Click

Expand to display the nested ports.

• If the device's ports are displayed, the dialog box entry is Collapse. Click Collapse

to nest the ports. NOTE: This item only appears for switches or ports that have child devices and has the same effect as clicking the + or - in the tree structure.

Administrators and users with port configuration permission can gi switch and port a name.

This option is only available for ports. After selecting Copy, Paste the port into the Favorites page. See “Adding a Favorite” on page 40 for details.

properties for a KVM switch or port.

• For switches, click to go to the Device Management page.

• For ports, a dialog box opens where configuration settings for that port are made. Only available through a Local Console login. It appears when a USB device is

plugged into the switch's USB port and allows the device to be mounted and made available to logged in users.

ve each the KVM

Port Properties. Select Properties from the popup menu to open a dialog box to enter configuration

settings for the selected port.

NOTE: This is a quick setting method that performs similar port configuration functions to the ones

performed in “Port Configuration” on page 46.

Field Explanation

Port OS Specifies the operating system that the server on the connected port is using. Choices are Win,

Mac, Sun, and Other. The default is Win.

OS Language Specifies the OS language being used by the server on the connected port. Select from the

available choices in the drop down list. The default is English US.

Cable Length Specifies the length of the Cat5e cable that is used to connect the server to the port. Choices are

Short (less than 10 m), Medium (10-25 m), and Long (greater than 25 m). The default is Short. NOTE: Cable length can affect video quality. Shorter cables offer better quality. This setting is designed to compensate for longer or shorter cable lengths. Find the setting that best suits your connection.

Access Mode Define how the port is to be accessed when multiple users have logged on.

• Exclusive: The first user to switch to the port has exclusive control over the port. No other users can view the port. The Timeout function does not apply to ports with this setting.

• Occupy: The first user to switch to the port has control over the port. However, additional users may view the port's video display. If the user who controls the port is inactive for longer than the time set in the Timeout box, port control is transferred to the first user to move the mouse or strike the keyboard.

• Share: Users simultaneously share control of the port. Input from the users is placed in a queue and executed chronologically. Under these circumstances, users can take advantage of the Message Board, which allows users to communicate with each other regarding control of the keyboard and mouse or keyboard, mouse, and video.

Timeout Set a time threshold for users on ports whose Access Mode has been set to Occupy. If there is no

activity from the user occupying the port for the amount of time set here, the user is timed out and the port is released. The first user to send keyboard or mouse input after the port has been released gets to occupy the port. Enter a value from 0 to 255 seconds. The default is 3 seconds. A setting of 0 causes the port to be released the instant there is no input.

Make the configuration choices and click Save to close the dialog box.

Port and Outlet Naming

Administrators and users with port configuration permission, can give each port or outlet a name.  To assign, modify or delete a name:

1. Click once on the item you want to edit, wait a second, then click again. After a second or two, the field opens a text input box.

NOTE: 1. This is not a double click. It involves two separate clicks. A double click will switch

you to the device attached to the port.

2. In the AP GUI version you can right click on the port you want to edit, then select

Rename in the popup box that appears, or you can highlight the port and press F2.

2. Enter a name for the item (or change or delete a previous name).

– Any combination of letters, numbers, and symbols on the typewriter keys of PC US English

layout can be used. The maximum number of characters allowed is 20.

– Activate your local IME to input non-English characters. For languages that use 2 byte

encoding, the maximum number of characters allowed is 9.

3. Press the [

 

ENTER] key or click anywhere outside the input box to complete the operation.

Scan

Scan is located at the bottom of the AP GUI Sidebar and automatically switches among all the ports visible in the Sidebar at regular intervals, to monitor activity. See“Auto Scanning” on page 71 for details.

NOTE: Scan does not appear at the bottom of the Sidebar in the Browser version. Open it from the

port's Toolbar.

Array

Array is located at the bottom of the AP GUI Sidebar and is another way of monitoring port activity. Your screen is divided into a grid of panels, with each panel showing the video display of a particular port. Only ports visible in the Sidebar and on line are displayed. All other ports are blank. See“Panel Array Mode” on page 74 for details.

NOTE: Array does not appear at the bottom of the Sidebar in the Browser version. Open it from the

port's Toolbar.

Filter

Control the number and type of ports that display in the Sidebar, as well as which ports get scanned when Auto Scan and Array Modes are invoked. Click Filter to show the choices on the bottom of the panel:

Choices Explanation

All This is the default view. With no other filter options selected, all of the ports that are accessible to the

user are listed in the Sidebar. When there are Favorites specified, select Favorites instead of All from the drop down list. In Favorites, only the items selected as Favorites display in the tree.

Powered On If Powered On is enabled (by putting a check in the checkbox), only ports that have their attached

devices powered on display in the tree.

Search If you enter a search string and click Search, only port names that match the search string display in

the tree. Wildcards (? for single characters; * for multiple characters) and keywords are supported, so that more than one port can appear in the list.

Exit Clicking Exit closes the filter dialog.

KVM Devices and Ports - Connections Page

The Connections page displays port status information at the device level, and port connection configuration options at the port level for the KVM switches.

Device Level

When a KVM switch is selected in the Sidebar, the Connections page displays a list of ports for the device that the user is authorized to access or view.

The following attributes are listed for each device:

• Port Number - the port's number on the switch.

• Port Name - if a name has been assigned to a port, it displays here.

• Device Name - if a name has been assigned to the switch, it displays here.

• Status - the current status of the port, online or offline.

NOTE: Change the sort order of the information displayed by clicking the column headings.

Double click anywhere on the line entry to access a port or select the port and click Connect at the bottom right of the page.

Port Level

When a port is selected in the Sidebar, the Connections page displays the port connection and configuration options: The screen is divided into three panels.

Status. The current status information is displayed, including whether the port is online or offline, and if

the port is mountable. Click the Connect button to view the port display from the switch's built-in Win Viewer, or Java Viewer.

Associated Links. Displays ports that have been associated with the currently selected port.

Associations are configured on the Port Access > Port Configuration > Associated Links page.

History

The History page provides a record of each time that a port was accessed. It provides quick access to the most recently used ports. You can access a port shown in the main panel by double clicking it.

• If there are more entries than room on the screen, a scroll bar opens to allow the entire record to

be viewed.

• To clear the record and start over, click the Clear History button at the bottom right of the page.

NOTE: Click the column headings to change the sort order of the displayed information.

Favorites

The Favorites page is similar to a bookmarks feature. Frequently accessed ports can be saved in a list. Favorites is a useful feature on large installations.

Adding a Favorite.

1. With the port selected in the Port Access sidebar.

Right click in the main panel of the Favorites page to see the Add Favorite box. Click on it or click Add at the bottom of the main panel to open an Untitled Favorite entry page.

2. Enter a name. Click on any empty space in the main panel to close the box.

3. To add a port:

– Drag it from the Sidebar and drop it onto the container, – or right click on it in the Sidebar, select Copy, right click on the container, and se – or select the container in the main panel, select the port in the Sidebar then click Add to at the

bottom of the main panel.

4. The port’s switch is added to the container. The selected port is appended under the KVM switch.

NOTE: 1. To add multiple ports at the same time, hold the Shift or Ctrl key down while making

your Sidebar selections then drag or copy the group to the Favorites panel.

2. Favorites can be selected for filtering in the Sidebar. See “Filter” on page 37 for details.

lect Paste,

Modifying a Favorite.

• To modify a Favorite, or one of the items contained in it, right click on it, then select a choice from the popup menu.

• To edit a Favorite's name:

– Click on it once, wait a second, then click again. Edit the name after the display opens a text

input box (Port naming uses the same procedure),

– or select the Favorite in the main panel, then click Modify at the bottom of the main panel.

User Preferences

Users may set up their own working environments. The KVM switch stores a separate configuration record for each user profile according to the Username entered at Login.

Setting Function

Language Select the language in which the interface displays. OSD Hotkey Select which Hotkey controls the GUI function: [Scroll Lock] [Scroll Lock] is the default. To select a

different combination, click the arrow at the right of the box to open a list of choices.

ID Display Select how the Port ID is displayed: the Port Number alone (PORT NUMBER), the Port Name alone

(PORT NAME), or the Port Number plus the Port Name (PORT NUMBER + PORT NAME). The default is PORT NUMBER + PORT NAME.

ID Duration Determine how long a Port ID displays on the monitor after a port change has taken place. Choose

from 1-255 seconds. The default is 3 Seconds. Setting to 0 (zero) means the Port ID is always on.

Scan Duration Determine how long the focus dwells on each port as it cycles through the selected ports in Auto

Scan Mode (see “Auto Scanning” on page 71). Enter a value from 1-255 seconds. The default is 5 second. String to 0 disables the Scan function.

Screen Blanker If there is no input from the console for the amount of time set here, the screen is blanked. Enter a

value from 1-30 minutes. A setting of 0 disables this function. The default is 0. NOTE: This function can be set from the local console or remote login, but it only affects the local console monitor.

Logout Timeout If there is no user input for the amount of time set with this function, the user is automatically logged

out. Login is necessary before the KVM switch can be accessed again.

Toolbar

Viewer* Choose which viewer is used when accessing a server:

Welcome Message* Hide or show the welcome message displayed in the submenu bar. The default is Disabled. Save Click Save to save any changes made to the User Preferences settings. Changing a

Password

* This item is only available with the Browser version.

Select whether or not the Port Toolbar is enabled when a port is accessed. Since the Toolbar functions are also available from the GUI Control Panel (see “The Control Panel” on page 22), you may prefer to disable it here.

• Auto Detect will select the viewer based on the web browser used; WinClient for Windows Internet Explorer or Java Client for other web browsers (Firefox).

• Java Client opens the Java based viewer regardless of the web browser used.

In the Browser GUI, enter the old password and new password into the input boxes. Enter the new password into the Confirm input box, then click Change Password to apply. In the AP GUI version, click Change Password. Enter the old password and new password into the input boxes. Enter the new password into the Confirm input box, then click Save.

Sessions

The administrator and users with User Management permissions can see which users are currently logged into the KVM switch, and their session information.

NOTE: 1. Only users with User Management permissions can see sessions of ordinary users.

2. User type, SA (Super Administrator), Admin (Administrator), or Normal user (User), is listed under Category.

The IP heading refers to the IP address from which the user has logged in.

The Device and Port headings show which device and port the user is currently accessing.

The Bus ID refers to the bus that the user is currently on (Bus 0 refers to the Local Console's bus).

NOTE: 1. Change the sort order of information displayed by clicking the column headings.

2. The Bus ID also displays

The administrator can force a user logout from this page by selecting the user Session at the bottom of the main panel.

on the control panel.

and clicking End

Access

Set user and group access and configuration rights for KVM switches and ports. Only those with User Management permissions can view the Access page. Normal users do not have access.

Device Level Browser GUI Interface

The main panel consists of two columns: Name, and Config:

• Name lists all the users and groups that have been created.

• Config indicates the users who have Configuration privileges. A check mark indicates that the user has permission to make changes to the switch configuration settings. An X means that the user is denied permission to make configuration changes. Click the icon to toggle permission for Administrators and Users. Super Administrators always have configuration privileges.

• The Copy and Paste buttons at the bottom of the main panel provide a shortcut method of assigning the permissions settings of one port to any of the other ports.

– Select the port whose permissions you want to give to other port(s). – Click Copy. – Select the port that will receive the permissions. – Click Paste.

• Click the Save button to save the changes.

Port Level Browser GUI Interface

Port access settings:

Setting Function

Name Each port accessible to the user is listed under the Names column. Access Device access rights are set from the Access column. To see the choices, click the icon in the row

that corresponds to the user you want to configure. Full Access The user can view the remote screen and can perform operations on the remote

server from his keyboard and monitor. View Only The user can only view the remote screen. He cannot perform any operations on it. No Access No access rights - the Port will not appear on the User's list on the Main Screen.

Mount USB Configure permissions to mount Virtual Media devices on remote servers. To see the choices, click

the icon in the row that corresponds to the user you want to configure. The icons are the same as in the Access column.

• Full Access: the user can mount, read, and write to the virtual media.

• View Only: the user can view the contents of the virtual media. No operations can be performed.

• No Access: the user will not see the virtual media even if it has been configured on the remote

system. NOTE: The entry does not appear for switches that do not support the USB Virtual Media function.

Config Set or deny permission for the user to change a port's configuration settings. A check mark indicates

that the user has permission. An X means the user does not have permission.

Device Level AP GUI Interface

The page is the same as for the Browser GUI except that there are filters at the top of the columns to expand or limit the scope of the users and groups.

Filter Description

Name To filter the User or Group name, enter the name, partial name, or partial name and wild

card, then press Enter. Only the Users and Groups whose names correspond to the entry appear in the list. Wildcards (? for single characters, * for multiple characters) and the keyword “or” are supported. See page 48 for an example.

Config All All Users and Groups appear in the list.

Permitted Only Users and Groups with configuration permissions appear in the list. Restricted Only Users and Groups that do not have configuration permissions appear in the list.

Port Level AP GUI Interface

The page is the same as for the Browser GUI except that there are filters at the top of the columns to expand or limit the scope of the users and groups displayed.

Setting Function

Name To filter the User or Group name, enter the name, partial name, or partial name and wild

card ( * ) then press Enter. Only the Users and Groups whose names correspond to the entry appear in the list.

Access All All Users and Groups appear in the list.

Full Access Only Users and Groups with Full Access permissions appear in the list. View Only Only Users and Groups with View Only permissions appear in the list. No Access Only Users and Groups with No Access permissions appear in the list.

Mount USB

Config All All Users and Groups appear in the list.

Saving Changes. Click the Save button at the lower right corner of the page to save any changes

made on the Access page.

All All Users and Groups appear in the list. Full Access Only Users and Groups with Full Access Mount USB permissions appear in the list. Read Only Only Users and Groups with Read Only Mount USB permissions appear in the list. No Access Only Users and Groups with No Access Mount USB permissions appear in the list.

Permitted Only Users and Groups with Permitted Config permissions appear in the list. Restricted Only Users and Groups with Restricted Config permissions appear in the list.

Port Configuration

Device Level

When a Server is selected in the Sidebar, the only item available under Port Configuration is the Port Properties page with one field to configure: the Occupy Timeout setting.

The Occupy Timeout field sets a time threshold for users on ports whose Access Mode has been set to Occupy. If there is no activity from the user occupying the port for the amount of time set here, the user is timed out and the port is released. The first user to send keyboard or mouse input after the port has been released gets to occupy the port.

Input a value from 0 to 255 seconds. The default is 3 seconds. Setting to 0 causes the port to be released the instant there is no input (not recommended.

Port Level

Port Properties

When a port is selected in the Sidebar, the Port Properties page displays information related to the ports.

• Status panel: See if the port is online or offline, the Adapter cable type, and the Adapter's firmware level.

• Properties panel: Make configuration settings for a selected port.

• Exit Macro panel: contains a list of user created System macros. Select a macro from the list that will execute when exiting the remote server.

Click the Save button to save changes.

Associated Links

Associate other ports on the same KVM switch to the selected port. This function is used when connecting both KVM and serial ports (using Server Module KVM-SERIAL) from a single server to the switch.

• To associate a port with the currently selected port, click Add. Enter the port's number in the dialog box, then click OK. The port's number and name now appear in the main panel.

• To remove an unwanted associated port, select it in the main panel, then click Remove.

User Management

Overview

Click the User Management tab to open the User Management page. The page is organized into two main areas, the Sidebar at the left, and the large main panel at the right.

• Users and groups appear in the panel at the left of the page. The large panel at the right provides more detailed information for each.

– The Browser GUI has separate menu bar entries for Accounts (Users) and Groups.

Depending on the menu item selected, either Users or Groups are listed in the Sidebar.

– The AP GUI does not have menu entries. Users and Groups are listed separately in the

Sidebar.

• In the Browser GUI, change the sort order of the information displayed by clicking the main panel column headings.

• In the AP GUI, the section below the Sidebar list provides a filter for managing the list.

– Click the arrow at the right of the list box to select to view only Users, only Groups, or both

Users and Groups.

– Click to put a check in the Active checkbox to filter out any users whose accounts are not

active.

– To select only Users or Groups that match a particular string, enter the string into the text box

in front of the Go button, then click Go. Only Users or Groups that match the string will appear in the list.

– Wildcards (? for single characters; * for multiple characters) and the keyword “or” are

supported. Example: h*ds would return hands and hoods;

h?nd would return hand and hind, but not hard; h*ds or h*ks would return hands and hooks.

• The buttons below the main panel are used to manage users and groups.

Users

The KVM switch supports three types of user.

User Type Role

Super Administrator

Administrator

User

Access and manage ports and servers. Manage Users, and Groups. Configure the overall installation. Configure

Access and manage authorized ports and servers. Manage Users and Groups. Configure

ersonal working environment.

p Access authorized ports and servers. Manage authorized ports and devices, configure personal

working environment. NOTE: Users who ha

personal working environment.

ve permission, may also manage other users.

Adding Users

1. Select Users on the menu bar (Browser GUI) or Select Users in the Sidebar (AP GUI).

2. Click Add at the bottom of the main panel. The User notebook opens, with the User tab selected:

3. Enter the required information in the fields.

Field Description

Username

Password From 0 to 20 characters are allowed depending on the Account

Confirm Password Enter the password again to confirm it is correct. The two entries must match. Description Additional information about the user that you may wish to include. Role Three categories: Super Administrator, Administrator and User. No limit on the

Permissions NOTE: For ordinary users, in addition to enabling Device Management, Port Configuration, and Maintenance permissions, the user must also be given those rights for each server and port that he will be allowed to manage. See“Device Assignment” on page 63 for details.

Status Control the user's account and access to the installation:

From 1 to 20 characters are allowed depending on the Account Policy settings. See “Account Policy” on page 65.

Policy settings. See “Account Policy” on page 65.

number of accounts created in each category.

• The Super Administrator is responsible for the overall installation configuration and maintenance; user management; and server and port assignments. The Super Administrator's permissions are system assigned and cannot be altered.

• The default permissions for Administrators include everything except Force to Grayscale, but the permissions can be altered for each Administrator by checking or unchecking any of the permissions checkboxes.

• The default permissions for Users include the Win, Java, and SSH clients. Permissions can be altered for each User by checking or unchecking any of the permissions checkboxes. NOTE: Users who have User Management privileges cannot access or configure Groups.

• Enabling Device Management allows a user to configure and control the settings for overall KVM switch operations (see “Device Management” on page 57).

• Enabling Port Configuration allows a user to configure and control the settings for individual ports (see “Port Configuration” on page 46).

• Enabling User Management allows a user to create, modify, and delete user and group accounts.

• Enabling Maintenance allows a user to perform all the Maintenance operations available under the Maintenance tab (see “Maintenance” on page 78).

• Enabling System Log allows a user to access the system log (see “Log” on page

76).

• Enabling View Only limits users to only viewing the display of connected servers.

• Enabling Windows Client allows a user to download the Windows Client AP software, and access the KVM switch with it, in addition to (or instead of) the browser access method.

• Enabling Java Client allows a user to download the Java Client AP software, and access the KVM switch with it, in addition to (or instead of) the browser access method.

• Enabling SSH Client allows a user to access the switch from an SSH session.

• Enabling Telnet Client allows a user to access the switch from a Telnet session.

• Force to Grayscale forces the user's remote display view to be in grayscale. This can speed up I/O transfer in low bandwidth situations.

• Disable Account: suspend a user's account without deleting it.

•Select Account never expires if the account lifetime is unlimited. Select Account expires on and enter the expiration date to limit the account lifetime.

•Select User must change password at next logon. The administrator can set a temporary first time log in password, and the user can set his password for future logins.

•Select User cannot change password to make a password unchangeable.

•Select Password never expires and users can keep their passwords indefinitely. Select Password expires after and enter the number of days until the password expires to force a new password to be set.

4. Assign a new user to a group by selecting the Groups

tab. The user's port access rights can be

assigned in the Devices page (page 57).

NOTE: This step can be skipped now to add more users and create groups.

5. When the selections have been made click Save.

6. When the Operation Succeeded message appears, click OK.

7. Click Users in the Sidebar to return to the main screen. The new user appears in the Sidebar list

and in the main panel.

The Sidebar Users list can expand and collapse. Click the minus symbol ( - ) next to the Users icon to collapse it. Click the plus symbol ( + ) to expand it.

The icon for super administrators has two black bands. The icon for administrators has one red band.

The large main panel shows the user's name, the description and if the account is currently active or has been disabled.

Modifying User Accounts

1. In the Sidebar User list, click the user's name, or in the main panel, select the user's name

2. Click Modify to open the dialog box.

3. Make your changes, then click Save.

Deleting User Accounts

1. In the main panel, select the user's name.

2. Click Delete.

3. Click OK.

Groups

Server access rights apply to any member of the group. Administrators set them once for the group instead of each user individually. Multiple groups allow some users access to specific servers while restricting other users.

Creating Groups

1. Select Groups on the menu bar (Browser GUI) or Select Groups in the Sidebar (AP GUI).

2. Click Add at the bottom of the main panel to open the Group notebook with the Group tab

selected.

3. Enter the required information in the fields.

Field Description

Group Name A maximum of 16 characters is allowed. Description Additional information about the user. A maximum of 63 characters is allowed. Permissions Check the boxes to set permissions and restrictions for groups. These are the same

permissions as the ones specified for Users. See page 48 for details.

4. Users can be assigne discussed on page 53. You can also assign the group's port access rights by selecting the Devices tab (page 54).

NOTE: Skip this step and come back later to add more groups and assign

5. Click Save when finished.

6. When the Operation Succeeded message opens, click OK.

7. Click Group in the Sidebar to return to the main screen. The new group appears in the Sidebar

Group list and in the main panel.

– The Sidebar Group list can expand and collapse. – The large main panel shows the group's name and description (the Status column is inactive).

NOTE: Perform Step 7 before attempting to add another group, or the new group will replace

the group you just created.

Modifying Groups

1. In the Sidebar Group list, click the group's name or in the main panel, select the group's name.

2. Click Modify.

3. Make changes in the Group notebook, then click Save.

Deleting Groups

1. In the Sidebar, click the Groups icon.

2. In the main panel, select the group's name.

3. Click Delete.

4. Click OK.

d to the group by selecting the Members tab. The Members page is

users now.

Users and Groups

Manage users and groups from the Users notebook and from the Group notebook.

NOTE: Before

page 49 for details.

you can assign users to groups, you must first create them. See “Adding Users” on

Assigning Users to a Group From the User's Notebook

1. In the Sidebar User list, click the user's name or in the main panel, select the user's name

2. Click Modify.

3. Select the Groups tab in the User notebook.

4. In the Available column, select the group.

5. Click the Right Arrow to put the group's name into the Selected column.

6. Repeat the above for any other groups that the user will join.

7. Click Save to finish.

NOTE: If a user has permissions in addition to the ones assigned to the group, the user keeps

those permissions in addition to the group ones.

Removing Users From a Group in the User's Notebook

1. In the Sidebar User list, click the user's name or select the user's name in the main panel.

2. Click Modify.

3. Select the Groups tab when the User notebook opens.

4. In the Selected column, select the group from which the user will be removed.

5. Click the Left Arrow to remove the group's name from the Selected column. (The group goes back into the Available column.)

6. Repeat the above for any other groups from which the user will be removed.

7. Click Save to finish.

Assigning Users to a Group From the Group's Notebook

1. In the Sidebar Group list, click the group's name or select the group's name in the main panel.

2. Click Modify.

3. In the Group notebook that comes up, select the Members tab.

4. In the Available column, select the user that will be added to the group.

5. Click the Right Arrow to put the user's name in the Selected column.

6. Repeat for any other users that will be added to the group.

7. Click Save when you are done.

NOTE: If a user has additional permissions to those assigned to the group, the user keeps those

permissions in addition to the group permissions.

Removing Users From a Group From the Group's Notebook

1. In the Sidebar Group list, click the group's name or select the group's name in the main panel.

2. Click Modify.

3. In the Group notebook that opens, select the Members tab to open the screen.

4. In the Selected column, select the user that to be removed from the group.

5. Click the Left Arrow to remove the user's name from the Selected column. (It goes back into the Available column.)

6. Repeat for any other users to be removed from the group.

7. Click Save when finished.

Device Assignment

When a user logs in to the KVM switch, the Port Access page opens. All ports that the user is permitted to access are listed in the Sidebar at the left of the page. Access permissions for those ports and the servers connected to them are assigned on a port-by-port basis from the User or Group list on the Sidebar of the User Management page.

Assigning Device Permissions From the User's Notebook

1. In the Sidebar User list, click the user's name or select the user's name in the main panel.

2. Click Modify to open the User notebook.

3. Select the Devices tab to open the page. 

4. Make your permission settings for each port from the columns on the page.

– Name: Each port accessible to the user is listed under the Names column. – Access: Set server access. Click the icon in the row of the port to be configured to view the

choices.

Icon Name Description

Full Access The user can view the remote screen and can perform operations on

the remote server from his keyboard and monitor.

View Only The user can only view the remote screen; he cannot perform any

operations on it.

No Access No access rights - the Port will not show up on the User's list on the

Main Screen.

– USB: Lists USB Virtual Media devices. (Does not appear for switches that do not support the

USB Virtual Media function.) Clic

k the icon in the row for the port you want to configure to view

the choices.

• Full Access means that the User can mount, read, and write the virtual media.

• View Only means that the user can only read already mounted virtual media data.

– Config: Permit or restrict a user's permission to make changes to a port's configuration

settings. Click the icon in the row for the port you want to configure to view the choices.

• A check mark indicates that the user has permission to make changes to the port's configuration settings.

• An X means that the user is denied permission to make configuration changes.

5. Click Save when finished. Click OK to confirm.

NOTE: Use Shift-Click or Ctrl-Click from any column to select a group of ports to configure.

Clicking to see the choices on any one of the selected ports causes all of them to cycle in unison.

Filters. Expand or limit the scope of the ports that are displayed in the Name column using the five filters

at the top of the columns.

Filter Description

Name

Access All All ports appear in the list.

Full Access Only ports configured as Full Access ports appear in the list. View Only Only ports configured as View Only ports appear in the list. No Access Only ports configured as No Access ports appear in the list.

USB All All ports appear in the list.

Full Access Only ports configured as Full Access USB ports appear in the list. Read Only Only ports configured as Read Only USB ports appear in the list. No Access Only ports configured as No Access USB ports appear in the list.

Config All All ports appear in the list.

Permitted Only ports configured as Permitted appear in the list. Restricted Only ports configured as Restricted appear in the list.

To filter the port name, enter the name then press [ENTER]. Only ports whose names correspond to the entry appear in the list. Wildcards (? for single characters; * for multiple characters) and the keyword “or” are supported. See page 48 for an example.

Assigning Device Permissions From the Groups' Notebook

1. In the Sidebar Groups list, click the group's name or select the group's name in the main panel.

2. Click Modify to open the Groups notebook.

3. Select the Devices tab to open a screen that looks the same as the one in the User's notebook.

The settings here apply to all group members instead of just one user. Make device assignments according to the information described under “Assigning Device Permissions From the User's Notebook” on page 54.

Device Management

Device Information

The Device Management page opens with the top level (parent) KVM switch selected in the Sidebar and

Device Information selected on the menu bar.

General

The General section of the Device Information page displays the name of the selected device, its firmware version, and information about its network configuration.

NOTE: The AP GUI version presents the same information as the Browser version. Scroll through the

list to see additional entries.

Operating Mode

Use the Operating Mode page to set working parameters.

• Force all to grayscale: Enable to change the remote displays of all devices connected to the KVM switch to grayscale. This can speed up I/O transfer in low bandwidth situations.

• Enable Device List: Enable for the switch to appear in the Server List of WinClient or Java Client AP. See “Windows Client AP Login” on page 18, and “Java Client AP Login” on page 19. The switch can still be connected, but its name will not appear in the Server List if the option is not enabled.

• Enable First Rider Transfer: Only the first user on a bus can switch ports when enabled. Other users on the bus cannot switch ports unless another bus is already connected to the port they would like to access, or there is a free bus available.

• Keyboard/Mouse Broadcast: Choose the setting from the drop down list.

– Keyboard Broadcast: Keystrokes will be duplicated on all attached servers currently listed in

the Sidebar when enabled.

– Mouse Broadcast: Mouse movements and clicks will be duplicated on all attached servers

currently listed in the Sidebar when enabled.

NOTE: 1. On a child KVM switch tiered from the parent or top level KVM switch, only one port

can perform a Keyboard/Mouse broadcast at a time.

2. For Mouse Broadcast, you and all the servers must be running the same OS, the monitors must have the same resolution, and screens must have an identical layout.

• Console Keyboard Language: Specify which keyboard mapping is being used by the Local Console keyboard from the drop down list.

Network

IP Installer. Click one of the radio buttons to select Enable, View Only, or Disable for the IP Installer

utility. Reset is necessary to enable the setting.

See "Reset on exit" on page 81.

NOTE: This product dose not support IP Installer utility.

It is recommended to set this to default [View Only] or [Disable].

Service Ports. As a security measure, if a firewall is being used, the Administrator can specify the

port numbers that the firewall will allow. If a port other than the default is used, users must specify the port number as part of the IP address when they log in. If an invalid port number (or no port number) is specified, the KVM switch will not be found.

Field Explanation

Program This is the port number for connecting with the WinClient ActiveX Viewer, WinClient AP, Java Applet

Viewer, Java Client AP, or via Virtual Media. The default is 9000. HTTP The port number for a browser login. The default is 80. HTTPS The port number for a secure browser login. The default is 443. SSH The port for SSH access. The default is 22. Telnet The port for Telnet access. The default is 23.

NOTE: 1. Valid entries for all Service Ports are from 1-65535.

2. Service ports cannot have the same value. Set a different value for each port.

3. If there is no firewall (on an Intranet, for example), these numbers will have no effect.

IPv4 Settings

IP Address:

IPv4 is the traditional method of specifying IP addresses. The KVM switch can either have its IP address assigned dynamically (DHCP), or it can be given a fixed IP address.

• For dynamic IP address assignment, select the Obtain IP address automatically radio button.

(This is the default setting.)

• To specify a fixed IP address, select the Set IP address manually

with values appropriate for your network.

radio button and fill in the fields

NOTE: 1. If you choose Obtain IP address automatically, when the KVM switch starts up it waits

to get its IP address from the DHCP server. If it hasn't obtained the address after one

minute,

2. If the KVM switch is on a network that uses DHCP to assign network addresses, and you need to ascertain its IP address, see “IP Address Determination” on page 88, for information.

DNS Server

• For automatic DNS Server address assignment, select the Obtain DNS Server address automatically radio button.

• To specify the DNS Server address manually, select the Set DNS server address manually radio button, and fill in the addresses for the Preferred and Alternate DNS servers with values appropriate for your network.

it automatically reverts to its factory default IP address (192.168.0.60.)

NOTE: Specifying the Alternate DNS Server address is optional.

IPv6 Settings

IP Address: IPv6 is the new (128-bit) format for specifying IP addresses. (See “IPv6” on page 89 for further information.) The KVM switch can either have its IPv6 address assigned dynamically (DHCP), or it can be given a fixed IP address.

• For dynamic IP address assignment, select the Obtain IP address automatically radio button.

(The default setting.)

• To specify a fixed IP address, select the Set IP address manually radio button and fill in the fields

with values appropriate for your network.

DNS Server

• For automatic DNS Server address assignment, select the Obtain DNS Server address automatically radio button.



NOTE:

Network Transfer Rate

This setting allows you to tailor the size of the data transfer stream to match network traffic conditions by setting the rate at which the KVM switch transfers data between itself and the client computers. The range is from 4-99999 Kilobytes per second (KBps).

Specifying the Alternate DNS Server address is optional.

ANMS

Use ANMS (Advanced Network Management Settings) to set up login authentication and authorization management from external sources. It is organized as a notebook with two tabs, each with a series of related panels.

Event Destination.

SMTP Settings 

To have the KVM switch email reports from the SMTP server to you:

1. Enable the Enable report from the following SMTP server, and enter the IPv4 address, IPv6

address, or domain name of the SMTP server.

2. If your server requires a secure SSL connection, put a check in the My server requires secure

connection (SSL) checkbox.

3. If your server requires authentication, put a check in the My server requires authentication

checkbox, and enter the account information in the Account Name and Password fields.

4. Enter the email address where the report will be sent in the From field. Put only one ema

address in the From field. It cannot exceed 64 Bytes.

5. Enter the email address (addresses) where you want the SMTP reports sent in the To field.

NOTE: If the report will be sent to more than one email address, separate the addresses with a

semicolon. The total cannot exceed 256 Bytes.

Log Server.

Important transactions that occur on the KVM switch, such kept in an automatically generated log file. See “Log” on page 76, for details on setting up the log server.

• Specify the MAC address of the computer that the Log Server runs on in the MAC address field.

• Specify the port used by the computer that the Log Server runs on to listen for log details in the Port field. The valid port range is 1-65535. The default port number is 9001.

as logins and internal status messages, are

NOTE: The port number must different than the one used for the Program port.

SNMP Agent

SNMP Server. Enable to be notified of SNMP trap events:

1. Check Enable SNMP Agent.

2. Enter the IPv4 address, IPv6 address, or

3. Enter the port number. The valid port range is 1-65535.

domain name of the computer to be notified.

NOTE: The logs that are notified of SNMP trap events are configured on the Notification Settings

page under the Log tab. See “Log Notification Settings” on page 77 for details.

Syslog Server. 

To record all the events that take place on KVM switches and write them to a Syslog server:

1. Check Enable.

2. Enter the IPv4 address, IPv6 address, or domain name of the Syslog server.

3. Enter the port number. The valid port range is 1-65535.

Authentication

Disable Device Authentication.

Selecting this option disables login authentication on the KVM switch. The switch can only be accessed using LDAP, LDAPS, MS Active Directory, RADIUS or KVM Access Management Server authentication.

RADIUS Settings.

To allow authentication and authorization for the KVM switch through a RADIUS server:

1. Check Enable.

2. Enter the IP addresses and service port numbers for the Preferred and Alternate RADIUS

servers. Use the IPv4 address, the IPv6 address or the domain name in the IP fields.

3. In the Timeout field, set the time in seconds that the KVM switch waits for a RADIUS server reply

before it times out.

4. In the Retries field, set the number of allowed RADIUS retries.

5. In the Shared Secret field, key in the character string that you want to use for authentication

between the KVM switch and the RADIUS Server. A minimum of 6 characters is required.

6. On the RADIUS server, Users can be authenticated with any of the following methods:

– Set the entry for the user as su/xxxx. (xxxx represents the Username given to the user when

the account was created on the KVM switch.) – Use the same Username on both the RADIUS server and the KVM switch. – Use the same Group name on both the RADIUS server and the KVM switch. – Use the same Username/Group name on both the RADIUS server and the KVM switch.

Assign the same user access rights that the KVM switch. See “Adding Users” on page 49.

were assigned when the User of Group was created on

AD / LDAP Settings.

To allow authentication and authorization for the KVM switch via LDAP / LDAPS:

Item Action

Enable Put a check in the Enable checkbox to allow LDAP / LDAPS authentication and authorization. Type LDAP Server IP and

Port

Admin DN Consult the LDAP / LDAPS administrator to ascertain the appropriate entry for this field. For

Admin Name Key in the LDAP administrator's username. Password Key in the LDAP administrator's password. Search DN Set the distinguished name of the search base. This is the domain name where the search

Timeout Set the time in seconds that the KVM switch waits for an LDAP or LDAPS server reply before

Same as preferred s

etting

Select Preferred LDAP or Altenate LDAP from the list. Fill in the IP address and port number for the LDAP or LDAPS server.

• Use the IPv4 address, the IPv6 address or domain name in the LDAP Server field.

• For LDAP, the default port number is 389; for LDAPS, the default port number is 636.

example, the entry might look like this:

ou=kn4132,dc=aten,dc=com

starts for user names.

it times out. Check if both Preferred and Altenate RADIUS/LDAP are the same setting.

On the LDAP / LDAPS server, Users can be authenticated with any of the following methods:

• With MS Active Directory schema.

NOTE: If this method is used, the LDAP schema for MS Active Directory must be extended.

• Without schema - Only the Usernames used on the KVM switch are matched to the names on the LDAP / LDAPS server. User privileges are the same as the ones configured on the KVM switch.

• Without schema - Only Groups in AD are matched. User privileges are the ones configured for the groups he belongs to on the KVM switch.

• Without schema - Usernames and Groups in AD are matched. User privileges are the ones configured for the User and the Groups he belongs to on the KVM switch. KVM Access Server Settings.

To allow authorization for the KVM switch through a KVM Access server, check Enable and enter the Server's IP address and Service port in the app

ropriate fields. You can use the IPv4 address, the IPv6

address or the domain name in the Server IP field.

NOTE: If this function is enabled, Blade Servers do not appear in the Sidebar, even if they

areconfigured on the KVM switch because they are managed on the server.

Enable Dial Out. For the dial out function, establish an account with an Internet Service Provider, and

use a modem to dial up to your ISP account.

Item Action

ISP Settings Specify the telephone number, account name (username), and password that you use to

connect to your ISP.

Dial Out Schedule Set the times for the KVM switch to dial out over the ISP connection.

• Every: Provides a listing of fixed times from every hour to every four hours. Example: Select Every two hours and the KVM switch will start dialing out every two

hours beginning at 00:00. Select Never from the list if you don't want the KVM switch to dial out on a fixed schedule.

• Daily at will dial out once a day at a specified time. Use the hh:mm time format.

• PPP online time specifies how long the ISP connection lasts before terminating the session and hanging up the modem. A setting of zero means it is always on line.

Emergency Dial Out If the KVM switch gets disconnected from the network, or the network goes down, this

function puts the switch on line via the ISP dial up connection.

• Choose PPP stays online until network recovery and the PPP connection to the ISP will last until the network comes back up or the switch is able to reconnect.

• Choose PPP online time and the connection to the ISP will terminate after the time specified. A setting of zero means it is always on line.

Dial Out Mail Configuration

Receive email notification of problems on the devices connected to the KVM switch's ports (see “SMTP Settings To have the KVM switch email reports from the SMTP server to you:” on page 60). NOTE: This email notification differs from the one configured under SMTP Settings. It uses the ISP mail server rather than the internal company's mail server.

• Enter the IPv4 address, IPv6 address, or domain name of your SMTP server in the SMTP Server IP Address field.

• Enter the email address of the person responsible for the SMTP server (or another responsible administrator), in the Email From field.

• Enter the email address (addresses) where the report will be sent in the To field . To send to more than one email address, separate the addresses with a comma or a semicolon.

• If your server requires a secure SSL connection, put a check in the SMTP server requires secure connection (SSL) checkbox.

• If your server requires authentication, put a check in the SMTP server requires authentication checkbox, enter the account name and password in the fields.

Click Save when finished.

Security

For increased security, administrators can set policies governing user log in failures. Check the Enable checkbox (the default is disable).

Entry Explanation

Allowed Sets the number of consecutive failed login attempts permitted from a remote computer.

The default is disable.

Timeout Sets the amount of time a remote computer must wait before attempting to login again after

exceeding the allowed failures. The default is disable.

Lock Client PC If enabled, after the allowed failures have been exceeded, the computer attempting to log in is

locked out. No logins from that computer will be accepted. The default is disable. NOTE: If the client computer's IP is changed, the computer will no longer be locked out.

Lock Account If enabled, after the allowed failures are exceeded, the user attempting to log in is automatically

locked out. No logins from the failed username and password will be accepted. The default is disable.

NOTE: If Login Failures is not enabled, users can attempt to log in an unlimited number of times with no

restrictions. For security purposes, enable the function and lockout policies.

Filter

IP and MAC Filtering Control access to the KVM switch based on the IP and/or MAC addresses of the client computers attempting to connect. A maximum of 100 IP filters and 100 MAC filters are allowed. If any filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes.

To enable, click to put a check mark in the IP Filter Enable and/or MAC Filter Enable checkbox.

• If the Include button is checked, all the addresses within the filter range are allowed access; all

other addresses are denied access.

• If the Exclude button is checked, all the addresses within the filter range are denied access; all

other addresses are allowed access.

Adding Filters 

To add an IP filter:

1. Click Add to open the dialog box.

2. Specify an IPv4 or IPv6 address.

3. Enter the address you want to filter in the From: field. – To filter a single IP address, click to put a check in the Single IP checkbox. – To filter a continuous range of addresses, enter the end number of the range in the To: field.

NOTE: This description is for the AP GUI. The Browser GUI does not offer an IPv4 or IPv6

choice. It only has From and To fields for IPv4 filtering and does not have a checkbox to specify a single IP address. To filter a single IPv4 address, enter the same address in both From and To fields.

4. After filling in the address, click OK.

5. Repeat the steps to filter additional IP addresses.

To add a MAC filter:

1. Click Add to open the dialog box.

2. Specify the MAC address, then click OK.

3. Repeat the steps to filter additional MAC addresses.

IP Filter / MAC Filter Conflict. If there is a conflict between an IP filter and a MAC filter (a computer's

address is allowed by one filter but blocked by the other) then the blocking filter takes precedence (the computer's access is blocked).

Modifying Filters. To modify a filter, select it in the IP Filter or MAC Filter list boxes and click Modify.

The Modify dialog box is similar to the Add dialog box. When it opens, delete the old address(es) and replace with the new address(es).

Deleting Filters. To delete a filter, select it in the IP Filter or MAC Filter list box and click Delete.

to the IP address) that users must add to the IP address when they access the KVM switch with a browser. Example: if 192.168.0.126 were the IP address, and abcdefg were the login string, the user would have to enter: 192.168.0.126/abcdefg

NOTE: 1. Users must place a forward slash between the IP address and the string.

2. If no login string is specified, anyone can access the KVM switch login page using the IP address alone, making the installation less secure.

• The following characters are allowed in the string: 0-9 a-z A-Z ~ ! @ $ & * ( ) _ - = + [ ] , . |

• The following characters are not allowed: % ^ " : / ? # \ ' { } ; ' < > [Space]

• Compound characters (É Ç ñ ... etc.)

For security purposes, it is recommended that the string be changed occasionally.

Account Policy

System administrators can set policies governing usernames and passwords.

Entry Explanation

Minimum Username Length

Minimum Password Length

Password Must Contain At Least

Disable Duplicate Login Check to prevent users from logging in with the same account at the same time. Enforce Password

History

Sets the minimum number of characters required for a username. Acceptable values are from 1-20. The default is 3.

Sets the minimum number of characters required for a password. Acceptable values are from 0-20. A setting of 0 means that no password is required. Users can login with only a Username. The default is 3.

Checking any item in this section requires users to include at least one uppercase letter, one lowercase letter or one number in their password. NOTE: This policy only affects user accounts created after this policy has been enabled, and password changes to existing user accounts. Users accounts created before the policy is enabled, and existing passwords that have not been changed, are not affected.

This prevents users from using the same password when they are required to recreate their password. Enter the number of password changes that must occur before a previous password can be used a second time.

Encryption

Fexible encryption alternatives for keyboard/mouse, video, and virtual media data let you choose any combination of DES; 3DES; AES; RC4; or a Random cycle of any or all of them. Enabling encryption affects system performance. No encryption offers the best performance. The greater the encryption the greater the adverse effect. If you enable encryption, performance considerations are:

• RC4 offers the least impact on performance; DES is next; then 3DES or AES.

• The RC4 + DES combination offers the least impact of any combination.

Working Mode

Item Explanation

Enable ICMP If ICMP is enabled, the KVM switch can be pinged. If it is not enabled, the device cannot be

Enable Multiuser Operation

Enable Virtual Media Write Operation

Enable Local Virtual Media

Browser Service Enabling allows the administrator to restrict browser access to the KVM switch. After

Disable Authentication

Enable FIPS Enables the FIPS security standard.

pinged. The default is Enabled. Enabling Multiuser Operation permits up to 32 users to log in at the same time to share the

remote bus. If not enabled, only one user can log in at a time. The default is Enabled. Enabling Virtual Media Write Operation allows redirected virtual media devices on a user's

system to send data to a remote server, as well as being able to have data from the remote server written to them. The default is Enabled.

Enabling Local Virtual Media allows USB storage peripherals (CD/DVD, HD, flash drives, etc.) connected to the KVM switch to appear and act as if installed on a remote system. The default is Enabled.

checking Browser Service, select the degree of restriction from the list.

• Disable Browser: no browser access is permitted.

• Disable HTTP: browser access is permitted, but the switch must be accessed with an HTTPS URL.

• Disable HTTPS: browser access is permitted, but users must access the switch with an HTTP URL.

If checked, no authentication procedures check users attempting to log in. Users gain Administrator access to the KVM switch by entering their username and password. NOTE: Enabling this setting creates an extremely dangerous security condition, and should only be used under very special circumstances.

Private Certificate

When logging in over a secure (SSL) connection, a signed certificate is used to verify that the user is logging in to the intended site. For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default certificate.

There are methods for establishing your private certificate:

• Obtaining a CA Signed SSL Server Certificate For the greatest security, a third party certificate authority (CA) signed cert

ificate is recommended. To obtain a third party signed certificate, go to a CA (Certificate Authority) website to apply for an SSL certificate. After the CA sends you the certificate and private encryption key, save them to a convenient location on your computer.

• Importing the Private Certificate  To import the private certificate:

1. Click Browse to the right of Private Key

, br

owse to th

e lo

cation of your

private

encr

file and select it.

2. Click Browse to the righ

t of Cert

ificate, br

owse to the location of your certificate file and select

it.

3. Click Upload to complete the procedure.

NOTE: 1. Click Restore Default to returns the server to using the default certificate.

2. Both the private encryption key and the signed certificate must be imported at the same time.

Certificate Signing Request

The Certificate Signing Request (CSR) is located under Device Management >Security >Private Certification section. The Certificate Signing Request (CSR) section provides an automated way to obtain and install a CA signed SSL server certificate. The KVM switch supports 1024-bit certificates only in .cer format of x509 type.

yption key

To perform this operation:

1. Click Create CSR to open the dialog box.

2. Fill in the form with valid entries for your site. There are no unacceptable characters.

Information Max Characters Example

Country 2 letter code US State or Province 32 Missouri Locality 32 St. Louis Organization 64 Your Company, Ltd. Unit 32 Techdoc Department Common Name 32 mycompany.com

NOTE: The domain name of the site must be exact for the certificate is to be valid. If the domain name is www.mycompany.com, and only mycompany.com is specified, the certificate will not be valid.

Email Address 64 administrator@yourcompany.com

3. Click Create when finished (all fields are required). A self-signed certificate based on the

information just provided is now stored on the KVM switch.

4. Click Get CSR, and save the certificate file (csr.cer) to your computer. This is the file given to the

third party CA to apply for their signed SSL certificate.

5. After the CA sends you the certificate, save it to a convenient location on your computer. Click

Browse to locate the file; then click Upload to store it on the KVM switch.

NOTE: When the file is uploaded, the KVM switch checks the file to make sure the specified

information still matches. If it does, the file is accepted, if not, it is rejected.

To remove the certificate (Example: replacing it due to a domain name change), click Remove CSR.

Date/Time

The Date/Time dialog page sets the KVM switch time parameters according to the information below.

Time Zone.

• Choose from the Time Zone list the city that corresponds to the location of the KVM switch.

• If your country or region employs Daylight Saving Time (Summer Time), check the corresponding checkbox.

Date.

• Select the month from the list.

• Click < or > to move backward or forward by one year increments.

• In the calendar, click on the day.

• To set the time, use the 24 hour HH:MM:SS format.

• Click Set to save your settings.

Network Time.

To automatically synchronize the time to a network time server:

1. Check the Synchronize with NTP Server checkbox.

2. Select your preferred time server from the list or check the Preferred custom server IP checkbox,

and enter the IPv4 address, IPv6 address, or domain name of the time server.

3. If you want to configure an alternate time server, check the Alternate time server checkbox, and

repeat step 2 for the alternate time server entries.

4. Enter the number of days between synchronization procedures.

5. If you want to synchronize immediately, click Update Using NTP Now.

Port Operation

After logging in, the KVM switch opens to the Port Access tab's Connections page, with the first KVM switch selected in the sidebar.

NOTE: The WinClient and Java Client AP programs have a hidden Control Panel at the upper center of

the screen that becomes visible when you move the mouse over it. The Browser's Control Panel only appears after you switch to a port.

Connecting to a Port

All the Servers, ports, and outlets that a user is permitted to access are listed in the Sidebar at the left of the page.

• To connec Double click its icon in the Sidebar, double click anywhere on its line entry in the main central panel, or select it in the main panel and click Connect at the bottom right of the page.

• To connect to a port when the port is selected in the Sidebar, click Connect at the right of the Status panel (see “Status” on page 38).

Once switched to a port, its screen displays on your monitor, and your keyboard and mouse input affects the remote server.

t to a po

en a device is selected in the Sidebar:

rt wh

Port Toolbar

The KVM switch provides a toolbar to help with port switching operations from within the captured port. To open the toolbar, tap the GUI Hotkey (Scroll Lock is the default), twice. The toolbar opens at the upper left corner of the screen.

Depending on the settings selected for ID Display, the Port Number and/or the Port Name display at the right of the toolbar.

When the toolbar displays, mouse input is confined to the toolbar area and keyboard input has no effect on the server connected to the port. To carry out server operations, close the toolbar by clicking its X icon.

To return to the Port Access Connections page, click the icon, or tap the GUI hotkey again.

NOTE: 1. Toolbar transparency can be adjusted (see “Video Settings” on page 28).

2. The toolbar functions and icons are also incorporated in the Control Panel. Functions enabled in the Control Panel can be disabled the Toolbar. To recall the Port Access Connections page when there is no Toolbar, tap the GUI hotkey twice.

Toolbar icons

Icon Purpose

Click to skip to the first accessible port on the entire installation without recalling the Port Access page.

Click to skip to the first accessible port previous to the current one without recalling the Port Access page.

Click to begin Auto Scan Mode. The KVM switch automatically switches among the ports selected for Auto Scanning with the Filter function. This allows activity monitor without switching among them manually.

Click to skip from the current port to the next accessible one, without having to recall the Port Access page.

Click to skip from the current port to the last accessible port on the entire installation without recalling the Port Access page.

Click to recall the Port Access page.

Click to close the toolbar.

Click to invoke Panel Array Mode. Not available on KVM1116Q at local console

Click to cycle through the Adapter cable choices (Short, Medium, Long) used to connect the device to the switch. Choice depends on the length of Cat 5e cable used for the connection. The line length on the icon changes to indicate the selection.

Toolbar Hotkey Port Switching

When the toolbar is displayed, hotkeys can be used to provide KVM focus to a port directly from the keyboard.

• Go directly to a port by entering its port number and clicking Enter.

• Auto Scanning

• Skip Mode Switching

The hotkeys are A and P for Auto Scanning and the Arrow Keys for Skip Mode.

NOTE: 1. The toolbar must be visible for hotkey operations to work.

2. To use the keys designated as hotkeys for normal purposes, close the toolbar.

Auto Scanning

The Scan function switches at regular intervals among all ports accessible to the currently logged on user to automatically monitor activity. Users can also limit the number of ports scanned with the Filter function of the Sidebar. See “Scan” on page 37, and “Filter” on page 37, for more details.

• Setting the Scan Interval: The amount of time Auto Scan dwells on each po

Scan Duration setting (page 42).

• Invoking Auto Scan: With the toolbar open, tap the A key. Auto Scan cycles through the ports in

order, starting at the first port on the installation. An S appears in front of the Port ID Display to indicate that the port is being accessed under Auto Scan Mode.

• Pausing Auto Scan: Pause scanning to focus on a particular server by pressing P. While Auto

Scanning is paused, the S in front of the Port ID blinks On and Off. Pausing to keep the focus on a particular server can be more convenient than exiting Auto Scan Mode because when scanning resumes, it starts where it left off. If you exit and then restart Auto Scan Mode, the scanning starts over from the very first server on the installation. To Resume Auto Scanning after a pause, press any key except [ESC] or the [SPACEBAR].

• Exiting Auto Scan: While Auto Scan Mode is running, ordinary keyboard functions are

suspended. Exit Auto Scan Mode in order to regain normal control of the keyboard. To exit Auto Scan Mode press [ESC] or the [SPACEBAR]. Auto Scanning stops when you exit Auto Scan Mode.

rt is set with the

Skip Mode

Switch ports in order to monitor the servers manually. Dwell on a particular port for as long as needed as opposed to Auto Scanning, which automatically switches after a fixed interval. The Skip Mode hotkeys are the four Arrow keys. Their operation is explained in the table below:

Icon Purpose

Left Skips from the current port to the first accessible port previous to it.

Right Skips from the current port to the first accessible port that comes after it.

Up Skips from the current port to the very first accessible port on the installation.

Down Skips from the current port to the very last accessible port on the installation.

Recalling the Port Access Page

To dismiss the toolbar and bring back the Port Access page:

• Tap the GUI Hotkey once.

• From the toolbar, c

When the toolbar closes, the Port Access Page opens.

lick th

icon that recalls the Port Access page (see “Toolbar icons” on page 70).

GUI Hotkey Summary Table

The table presents a summary of GUI Hotkey actions after y “User Preferences” on page 41 to set the GUI Hotkey.

To Do This

Open the Toolbar Click the GUI Hotkey twice Open the Port

Access Page

The Toolbar is open Click the GUI Hotkey once The Toolbar is not open Click the GUI Hotkey three times

ou have accessed a port. See

Keyboard Emulation

Mac Keyboard

The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below.

PC Keyboard Mac Keyboard

HIFT]Shift

TRL]Ctrl

[CTRL] [1]

[CTRL] [2]

[CTRL] [3]

[CTRL] [4]

LT] Alt

[PRINT SCREEN] F13

[SCROLL LOCK] F14

[ENTER] Return

[BACKSPACE] Delete

NSERT] Help

[CTRL] F15

NOTE: When using key combinations, press and release the first key (CTRL), then press and release

the activation key.

Sun Keyboard

The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown below.

PC Keyboard Sun Keyboard

TRL] [T] Stop

TRL] [F2] Again

[CTRL] [F3] Props

TRL] [F4] Undo

[CTRL] [F5] Front

[CTRL] [F6] Copy

[CTRL] [F7] Open

[CTRL] [F8] Paste

[CTRL] [F9] Find

[CTRL] [F10] Cut

[CTRL] [1]

TRL] [2]

TRL] [3]

[CTRL] [4]

[CTRL] [H] Help

Compose

Fujitsu KVM1116Q User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual