Fujitsu fi-4220C User Manual

P3PC-E017-01EN

fi-4220C Image Scanner

Operator's Guide

INTRODUCTION

Thank you for buying the fi-4220C Duplex Color Scanner.
The fi-4220C scanner is capable of scanning color images on both

sides, and has the following features.

Easy Scanning and Display

■

■

■ ■

The ADF (Automatic Document Feeder) allows you to scan
A4-size duplex color documents at a high speed of 25 pages
per minute.

Easily Installable

■

■

■ ■

The scanner's small size allows it to be installed almost
anywhere.

i

About this manual

How This Manual Is Organized

This manual is organized as follows. An index is provided at the
end of this manual.

1 PREPARING THE SCANNER

This chapter describes how to prepare the scanner for
use.

2 INSTALLATION OF A SCANNER

This chapter describes how to install and connect the
scanner, and how to install the scanner application.

3 BASIC SCANNER OPERATIONS

This chapter describes basic scanner operations.

4 SCANNING VARIOUS TYPES OF DOCUMENTS

This chapter describes how to scan various types of
documents.

5 DAILY CARE

This chapter describes how to clean the scanner.

6 REPLACING CONSUMABLES

This chapter describes how to replace scanner
consumables.

7 TROUBLESHOOTING

This chapter describes how to remedy document jams,
other trouble, items to check before contacting the agent
where you bought the scanner, and how to check device
labels.

ii

8 ADF AND PAPER SPECIFICATION

This chapter describes the required document size and
paper quality for ensuring correct operation of the ADF.

9 SCANNER SPECIFICATION

This chapter lists the scanner specifications.

We hope that this manual is useful in taking full advantage of the
fi-4220C Duplex Color Scanner's advantages.

April, 2002

iii

Revisions

FCC declaration

This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:

•

Reorient or relocate the receiving antenna.

iv

•

Increase the separation between the equipment and receiver.

•

Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.

•

Consult the dealer or an experienced radio/TV technician for
help.

Changes or modifications not expressly

WARNING

approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.

•

NOTICE

The use of a non-shielded interface cable
with the referenced device is prohibited.
The length of the parallel interface cable
must be 3 meters (10 feet) or less. The
length of the serial interface cable must be
15 meters (50 feet) or less.

•

The length of the AC cable must be 3
meters (10 feet) or less.

This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conformme à la norme

NMB-003 du Canada.

v

Bescheimigung des Herstellers / Importeurs

Hiermit wird bescheinigt, daß

•

fi-4220C in Übereinsstimmung mit den Bestimmungen der

•

AmtsblVfg 243/1991 funkentstört ist. Der Deutschen

der/dieldas

Bundesport wurde das Inverkehrbringen dieses Gerätes
angezeigt und die Berechtigung zur Überprüfung der Serie auf
Einhaltung der Bestimmungen eingeräumt.

•

Maschinenlärminformationsverordnung 3. GS GV,

18.01.1991:Der höchste Schalldruckpegel beträgt 70 dB (A)
order weniger gemäß ISO/7779.

vi

International Energy Star Program

As a participating operator of the International Energy
Star Program, PFU LIMITED. certifies that this product
satisfies the requirements of the International Energy
Star Program.

The International Energy Star Program is an international program
for promoting energy conservation in computers and other office
equipment. The purpose of this program is to promote the
development and propagation of products provided with functions
for efficiently limiting energy consumption. Operators opt to
participate in this program on a voluntary basis. Equipment
covered by this program are computers, displays, printers,
facsimiles, copiers, and other office equipment. The standards for

each of these equipment Energy Star mark ( ) are unified by
each participating country.

Use in High-safety Applications

This product has been designed and manufactured on the
assumption that it will be used in office, personal, domestic, regular
industrial, and general-purpose applications. It has not been
designed and manufactured for use in applications (simply called
"high-safety applications" from here on) that directly involve serious
danger to life and health when an extremely high degree of safety
is required, for example, in the control of nuclear reactions at
nuclear power facilities, automatic flight control of aircraft, air traffic
control, operation control in mass-transport systems, medical
equipment for sustaining life, and missile firing control in weapons
systems, and when provisionally the safety in question is not
ensured. The user should use this product without adopting
measures for ensuring safety in such high-safety applications. FPU
Co., Ltd. assumes no liability whatsoever for damages arising from
use of this product by the user in high-safety applications, and for
any claims or compensation for damages by the user or a third
party.

vii

About the use of mercury

Scanner lamp includes mercury.
Too avoid unexpected injury, read the followings carefully.
Doing following actions may result in serious personal injuries:

Put the substance in the lamp into mouth as it contains mercury.

•

Vaporize, crumb, condense the scanner.

•

Aspirate the chemical liquid containd in scanner parts.

•

Dispose of the scanner should be conducted as required by local
ordinances or regulations.

Illegal Copying

Copying of bank notes, currency, government-issued bonds and
passports, licenses and permits issued by public and private
organizations, official documents, private documents, etc. is illegal
and punishable by law.

Copyright

viii

Copyright items such as books, paintings, wood block prints, maps,
drawings, photographs, etc. cannot be reproduced without the
permission of the rightful person except in individual or domestic
applications, or in other similar applications within a limited scope.

Trademarks

Microsoft®, Windows® and Windows NT® are registered
trademarks of Microsoft Corporation of the USA and other
respective countries.

ISIS® is a registered trademark of Pixel Translations, A Division of
Actionpoint Inc.

Adobe and the Adobe logo as well as Acrobat and the Acrobat
Logo are trademarks of Adobe Systems Incorporated.

Other product names referred to in this manual are registered
trademarks or trademarks of respective companies.

How Trademarks Are Indicated In This Manual

References to operating systems (OS) are indicated as follows:
Windows® 95: Refers to Microsoft® Windows® 98 operating

system.

Windows® 98: Refers to Microsoft® Windows® 98 operating

system.

Windows® Me: Refers to Refers to Microsoft® Windows®

Millennium Edition operating system.

Windows® 2000: Refers to Microsoft® Windows® 2000

Professional operating system.

®

Windows

Windows NT®: Refers to Microsoft® Windows NT® operating

Where there is no distinction between the different versions of the
above operating system, the general term "Windows

All Rights Reserved, Copyright© PFU LIMITED 2002.

XP: Refers to Microsoft® Windows® XP Professional

operating system, and Microsoft® Windows® XP
Home Edition operating system

system Version4.0.

®

" is used.

ix

Preface

Safety Precautions

This manual describes important details for ensuring the safe and
correct use of this product. Thoroughly read this manual before you
start to use this product. In particular, be sure to read and fully
understand the Safety Precautions described in this manual before
you use this product.

Also, store this manual in a safe place so that it can be easily
referred to during use of this product.

Warning Indications Used In This Manual

This manual uses the following indications to ensure safe and
correct use of this product, and to prevent possible danger and
injury to the operator and other persons.

This indication alerts operators to an

WARNING

CAUTION

x

operation that, if not strictly observed, may
result in severe injury or death.

This indication alerts operators to an
operation that, if not strictly observed, may
result in safety hazards to personnel or
damage to equipment.

Symbols Used In This Manual

This manual uses the following symbols in explanations in addition
to warning indications.

This symbol alerts operators to particularly

ATTENTION

HINT

important information. Be sure to read this
information.

This symbol alerts operators to helpful advice
regarding operation.

A TRIANGLE symbol indicates that special care
and attention is required.

The drawing inside the triangle shows the specific
caution.

A CIRCLE with a diagonal line inside shows
action which users are not

allowed to do.The drawing inside or under the
circle shows the specific

action that is not allowed.

Outline characters on a colored background
shows instructions users

should follow. It may include the drawing which
shows the sepecific

instruction.

xi

Screen Examples In This Manual

The screen examples in this manual are subject to change without
notice in the interest of product improvement.

If the actual displayed screen differs from the screen examples in
this manual, operate by following the actual displayed screen
referring to the User's Manual of the scanner application you are
using.

Furthermore, the screenshots in this manual are for the FUJITSU
TWAIN32 scanner driver and the Image Capturing Software

®

Utilities "ScandAll 21" for Microsoft

Windows®.

xii

Safety Precautions

WARNING

The following describes important warnings described in this
manual.

Do not damage the AC cable.

A damaged AC cable might cause fire or electric
shock.

Do not place heavy objects on AC cables, or pull,
bend, twist, heat, damage or modify AC cables.

Also, do not use damaged AC cables or power
plugs, and AC cables or power plugs when the
power outlet fitting is loose.

Use only specified AC cables and connector cables

Use only specified AC cables and connector cables.
Failure to use the included so might cause electric
shock and equipment failure.

xiii

Use this scanner only at the indicated power voltage.
Do not connect to multiple-power strips.

Use this scanner only at the indicated power voltage.
Improper power voltage so might cause fire or
electric shock.

Also, do not connect to multiple-power strips.

Wipe any dust from the power plug.

Wipe off any dust from metal parts on the power
plug or metal fittings with a soft, dry cloth.
Accumulated dust might cause fire or electric shock.

Do not install in locations subject to oil smoke,

xiv

steam, humidity, and dust.

Do not install the scanner in locations subject to oil
smoke, steam, humidity, and dust. Doing so might
cause fire or electric shock.

Do not use the scanner if you smell strange odor.

If you sense heat coming from devices or detect
other malfunctions such as smoke, strange smells or
strange noises, immediately press down the power
button to turn off the scanner and then disconnect its
power plug.

Make sure that the smoke has disappeared, and
then contact the agent where you bought the
scanner.

Turn the scanner OFF if it is damaged.

If the scanner is damaged for any reason, press
down the power button the scanner and unplug the
power cable before contacting the authorized agent.

xv

Do not allow liquids to get inside the scanner.

Do not insert or drop foreign metal objects in to the
scanner.

Do not scan wet document or document with paper
clips.

Do not splash or allow the scanner to get wet.

If foreign objects (water, small metal objects, liquids,
etc.) get inside the scanner, immediately press down
the power button to turn off the scanner and
disconnect the power plug from the power outlet.

Then contact the agent where you bought the
scanner or Maintenance Service Center.

Pay particular attention to this warning in
households where there are small children.

xvi

Do not touch the inside of the scanner unless
necessary.

Do not disassemble or modify the scanner. The
inside of the scanner contains high-voltage
components. Touching these components might
cause fire or electric shock.

xvii

CAUTION

The following describes important cautions described in this
manual.

Do not touch the AC cable with wet hands.

Do not insert or disconnect the power plug with wet
hands. Doing so might cause electric shock.

Do not install the scanner on unstable surfaces.

Install the scanner on a desk so that none of its parts
protrude outside of the desktop. Also, make sure that
the scanner is installed on a flat, level surface.

Do not install the scanner on unstable surfaces.
Install the scanner on a level surface that is free of
vibration to prevent it from tilting.

xviii

Firmly insert the power plug.

Firmly insert the power plug into the power outlet as
far it can go.

Do not block the ventilation ports.

Do not block the ventilation ports. Blocking the
ventilation ports generates heat inside of scanner,
resulting in fire or scanner failure.

Do not place heavy objects or climb on top of the
scanner.

Do not place heavy objects on the scanner or use
the scanner's top surface for performing other work.
Improper installation might cause injuries.

Before moving the scanner, disconnect the power
plug from the power outlet.

Do not move the scanner with the power and
interface cables connected as this might damage the
cables, causing fire, electric shock or injuries.

Before moving the scanner, be sure to disconnect
the power plug from the power outlet, and
disconnect connector cables. Also, make sure that
the floor is free of obstructions.

xix

Protect the scanner from static electricity.

Install the scanner away from strong magnetic fields
and other sources of noise. Also, protect the scanner
from static electricity as this might cause the
scanner to malfunction.

Do not use aerosol sprays near the scanner.

Do not use aerosol sprays, for example, to clean the
scanner. Air sprayed from aerosol sprays causes dirt
and dust to enter the scanner, resulting scanner
failure and malfunction.

Avoid any contact when scanner is in use.

Avoid any contact when scanner is operating as this
may cause injuries.

xx

Disconnect the power plug from the power outlet
when the scanner is not used for a long period of
time.

When the scanner is not used for a long period of
time, be sure to disconnect the power plug from the
power outlet for safety's sake.

Disconnect the power plug from the power outlet as
soon as you hear thunder.

If lightning strikes nearby, immediately disconnect
the AC cable from the power outlet. Leaving the
scanner turned ON might result in damage to the
scanner.

Do not install the scanner in the direct sunlight.

Do not install the scanner in the direct sunlight or
near heating apparatus. Doing so might cause heat
to build up inside the scanner, causing fire or
scanner trouble. Install the scanner in a well­ventilated location.

xxi

Fujitsu Group Offices

Please send your comments on this manual or on Fujitsu products
to the following addresses:

FUJITSU COMPUTER
PRODUCTS OF AMERICA,
INC.

2904 Orchard Parkway, San
Jose, CA 95134-2009, U.S.A.

Phone: [phone];

(1-408)432-6333

Technical Assistance Center:

(1-800)626-4686
Fax: [phone]
Website: http://www.fcpa.com/
E-mail: [e-mail]

FUJITSU EUROPE LTD.

Hayes Park Central, Hayes End
Road, Hayes Middlesex UB4
8FE, U.K.
Phone: [phone]

Fax: [phone]
Website:

http:

//www.fujitsueurope.com/
E-mail:
[e-mail]

FUJITSU CANADA, INC.

2800 Matheson Boulevard East,
Mississauga, Ontario L4W 4X5,
Canada
Phone: [phone]

Fax: [phone]
Website: http://www.fujitsu.ca/
E-mail: [e-mail]

(For Sales Questions)

[e-mail]

(For technical questions)

FUJITSU DEUTSCHLAND
GMBH.

Frankfurter Ring 211, 80807
München 40, Germany
Phone: [phone]
Fax: [phone]
Website: http://de.fujitsu.com/
E-mail: [e-mail]

xxii

FUJITSU ITALIA S.p.A.

Via Nazario Sauro, 38
20099 Sesto San Giovanni
(Milan), Italy
Phone: [phone]
Fax: [phone]
Website:
http://www.fujitsu-europe.com/

FUJITSU ICL ESPAÑA, S.A.

Camino Cerro de los Gamos, 1
28224,

Pozuelo de Alarcon, Madrid,
Spain

Phone: [phone]
Fax: [phone]
Website:
http://www.fujitsu-europe.com/
E-mail:

[e-mail]

FUJITSU AUSTRALIA LTD.

Fujitsu House 2 Julius Avenue
North Ryde, N.S.W 2113

Australia
Phone: [phone]
Fax: [phone]
Website: http://au.fujitsu.com/

FUJITSU TAIWAN LTD.

19th Fl., No39, Sec.1,Chung­hwa Rd., Taipei, Taiwan R.O.C.

Phone: [phone]
Fax: [phone]
Website: http://fw.fujitsu.com/

FUJITSU ASIA PTE.LTD.

20 Science Park Road, #03-01,
Tele Teck Park Singapore
Science Park II, Singapore
117674
Phone: [phone]
Fax: [phone]
Website: http://sg.fujitsu.com/
E-mail:

[e-mail]

FUJITSU HONG KONG LTD.

10/F., Lincoln House, 979 King's
Road, Taikoo Place, Island East,
Hong Kong

Phone: [phone]
Fax: [phone]
Website: http://hk.fujitsu.com/
E-mail: [e-mail]

xxiii

FUJITSU SYSTEMS BUSINESS
(THAILAND) LTD.

12th Fl., Olympia Thai Tower,
444 Rachadapisek Road,
Samsennok,
Huay kwang, Bangkok 10320,
Thailand
Phone: [phone]

Fax: [phone]
Website: http://th.fujitsu.com/

FUJITSU KOREA LTD.

5-11 Fl., Coryo Finance Center
Building, Youido-Dong 23-6,
Young DungPo-gu, Seoul, Korea,
150-010
Phone: [phone]

Fax: [phone]
Website: http://kr.fujitsu.com/
E-mail:

[e-mail]

FUJITSU MALAYSIA
SDN.BHD.

7th FL., Wisma Damansara,
Jalan Semantan 50490 Kuala
Lumpur, MALAYSIA

Phone: [phone]
Fax: [phone]
Website: http://my.fujitsu.com/

Computer Products Business
Group

658-1 Tsuruma Machida-shi,
To k yo
194-8510, Japan

Phone: [phone]
Fax: [phone]
Website:

http://www.pfu.fujitsu.com/

E-mail:

[e-mail]

FUJITSU PHILIPPINES, INC

2nd Fl., United Life Building,
Pasay Road, Legaspi Village
Makati,
Metro Manila, Philippines
Phone: [phone]
Fax: [phone]

Corporate headquarters

Nu 98-2 Unoke, Unoke-machi,
kahoku-gun, Ishikawa 929-1192,
Japan
Phone: [phone]
Fax: [phone]

xxiv

CONTENTS

1 PREPARING THE SCANNER ...............1

1.1 Checking the Contents of the Scanner Package ...... 2

1.2 Names and Functions of Parts .................................. 4

1.3 Operator panel ........................................................ 11

2 INSTALLATION OF A SCANNER.......17

2.1 Installing the Scanner .............................................. 18

2.2 Connecting the Scanner to a PC ............................. 22

2.3 Installing the Scanner Application ........................... 29

3 BASIC SCANNER OPERATIONS.......31

3.1 Turning the Scanner ON ......................................... 32

3.2 Loading Documents on the ADF for Scanning ........ 34

3.3 Loading Documents on the Flatbed for Scanning ... 39

3.4 Scanning Documents .............................................. 41

4 SCANNING VARIOUS TYPES OF

DOCUMENTS ......................................45

4.1 Scanning in Books .................................................. 46

4.2 Scanning Documents Larger Than A4 In Size ........ 48

4.3 Scanning Different-width Documents ...................... 50

4.4 Saving Scanned Images in PDF Format ................. 51

4.5 Excluding a Color in the Image(dropout color) ........ 56

4.6 Detecting Double-feeds ........................................... 59

xxv

5 DAILY CARE........................................63

5.1 Cleaning Materials and Locations and

Cleaning Cycle ........................................................ 64

5.2 Cleaning the Flatbed ............................................... 66

5.3 Cleaning the ADF .................................................... 69

6 REPLACING CONSUMABLES ...........77

6.1 Consumable and Replacement Cycle ..................... 78

6.2 Replacing the Pad ASY ........................................... 86

6.3 Replacing the Pick Roller ........................................ 92

7 TROUBLESHOOTING.......................103

7.1 Removing Jammed Documents ............................ 104

7.2 Remedying Typical Troubles ................................. 107

7.3 Items to check before contacting the agent

where you bought the scanner .............................. 126

xxvi

7.4 Checking Labels on the Scanner .......................... 130

8 ADF AND PAPER SPECIFICATION .133

8.1 Document Size ...................................................... 134

8.2 Document Quality .................................................. 135

8.3 Maximum Document Loading Capacity ................ 139

8.4 Hole-punching Prohibited Areas ........................... 140

8.5 Double-feed Detection Conditions ........................ 141

9 SCANNER SPECIFICATION.............145

9.1 Basic Specifications .............................................. 146

9.2 Installation Specifications ...................................... 149

9.3 External Dimensions ............................................. 151

GLOSSARY OF TERMS .....................GL-1

INDEX ...................................................IN-1

xxvii

xxvii

1

PREPARING THE

SCANNER

1

PREPARING THE SCANNER

This chapter describes how to prepare the scanner for use.

1.1 Checking the Contents of the Scanner Package ....... 2

1.2 Names and Functions of Parts.................................... 4

1.3 Operator panel............................................................11

1