Franklin U772 User Manual

C Spire Wireless 4G LTE Smart USB Modem

U772

User Guide

Table of Contents

Table of Contents.........................................................................................................................

i

Get Started ................................................................................................................................

1

Your Device at a Glance.........................................................................................................

1

Insert USIM Card....................................................................................................................

2

Set Up Your Device (Window XP users only) .........................................................................

2

Activate Your Device ..............................................................................................................

4

C Spire Account Information and Help....................................................................................

4

C Spire Account Passwords................................................................................................

4

Manage Your Account.........................................................................................................

5

Your Device; USB modem and Wi-Fi hotspot .........................................................................

5

Use as an USB Modem.......................................................................................................

5

Use as a Wi-Fi Hotspot .......................................................................................................

6

Your Device’s Browser Interface ................................................................................................

7

The Browser Interface ............................................................................................................

7

Opening the Browser Interface ...............................................................................................

7

The Landing Page ..................................................................................................................

7

Connecting to the Network .....................................................................................................

9

Navigating Web UI menu........................................................................................................

9

The Device & Network Menu .................................................................................................

10

General Device and Network Information...........................................................................

10

General Device ..................................................................................................................

10

General Network ................................................................................................................

11

4G LTE Device and Network Information ...........................................................................

11

4G LTE Device ..................................................................................................................

11

4G LTE Network ................................................................................................................

11

3G Device and Network Information...................................................................................

12

3G Device ..........................................................................................................................

12

3G Network........................................................................................................................

12

The Check Usage Menu ........................................................................................................

12

 

i

The Wi-Fi Menu.....................................................................................................................

14

Wi-Fi Profile .......................................................................................................................

14

Connected Devices............................................................................................................

15

The Settings Menu ................................................................................................................

17

Connection Options ...........................................................................................................

17

Advanced Settings .............................................................................................................

18

General Settings ................................................................................................................

19

Manual Configuration .........................................................................................................

20

Updates .............................................................................................................................

21

LAN Setting........................................................................................................................

22

The Help Menu......................................................................................................................

24

About .................................................................................................................................

24

User Guide.........................................................................................................................

25

Regulatory Information..............................................................................................................

26

Appendix 1: LED Operation.......................................................................................................

29

Appendix 2: Glossary ................................................................................................................

31

ii

Get Started

Congratulations on your purchase of the U772, 4G LTE Smart USB modem. This section gives you all the information you need to set up your device and service the first time.

With the 4G LTE Smart USB Modem, you can access C Spire Wireless 4G LTE network for faster uploads, downloads from your computer. Built-in Wi-Fi tethering function allows you to share up to 100Mbps LTE connection with other Wi-Fi equipped devices such as laptops, tablets, smart phones, and more.

Features

Connect to 4G LTE high-speed wireless data with fall-back to 3G CDMA service

Hostless Connection Manager with Web User Interface and Remote NDIS driver.

No USB driver or connection manager SW installation

Two in One device: USB modem as well as Wi-Fi hotspot

Your Device at a Glance

Set Up Your Device

Activate Your Device

Account Information and Help

Your device as an USB modem or as a Wi-Fi hotspot

Your Device at a Glance

The 4G LTE Smart USB Modem package includes:

1

Insert USIM Card

Please ensure that the C Spire USIM card has been inserted prior to use.

1.To open the USIM cover located on the back, press down firmly(1), and drag down(20 as indicated in the image below.

2.Insert the USIM card as shown in the picture.

3.Replace the cover by pressing down until you hear a click sound.

Set Up Your Device (Window XP users only)

The following section is for Windows XP users only. Mac, Linux, Windows XP SP3, Windows Vista, and Windows 7 users can skip to the ‘Activate Your Device’ section.

To use the 4G LTE Smart USB on your computer, you will need to install the Remote NDIS driver included in the modem memory and configure the device. See the next section for more information on driver installation and device configuration.

2

Note: If you have inserted the device properly, Windows will inform you that it has found new hardware. Wait until Windows completes the “Found New Hardware” task. It is normal to hear a short beep each time you insert or remove the device. It is an audible notification that your computer recognizes the new hardware.

Important: Make sure to complete the ejection process before removing the device. If you remove the device improperly, the modem may be damaged.

4.Turn on your computer and close all applications.

5.Insert the device into your USB port.

6.Your computer will recognize the device and install the Remote NDIS driver automatically. If the program does not launch automatically, go to “My Computer,” select ‘Franklin zero CD’ drive and double click the ‘Franklin_installer.exe’ program.

7.The “Welcome to the Franklin U770 Setup Wizard” screen will then appear. Click Install to continue the installation process.

8.Installation of Remote NDIS driver is now complete. Click Close to leave the setup program.

3

Activate Your Device

When you receive your device, it may or may not be activated and ready to use. If you purchased your device at your service carrier store, it is probably activated and ready to use. Just insert C Spire SIM card into the SIM slot on the back side of the U772 device.

If you received your device in the mail and it is for a new service account or a new line of service, it is designed to activate automatically. Just insert C Spire SIM card into the SIM slot on the back side of the U772 device.

If you received your device in the mail and you are activating a new device for an existing number on your account (you’re swapping devices), simply remove the SIM card from the old device and insert it into the SIM slot on the back side of the U772 device.

Note: If you are having any difficulty with activation, contact C Spire Customer Service by calling 1-855-CSPIRE5 (277-4735) from any phone.

C Spire Account Information and Help

C Spire Account Passwords

Manage Your Account

C Spire Account Passwords

As a C Spire customer, you enjoy unlimited access to your personal account information and your data services account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy.

4

Account User Name and Password

If you are the account owner, you will create an account user name and password when you sign on to cspire.com. (Click My Account to get started.)

Manage Your Account

Manage your C Spire account from your computer or any phone.

Online: cspire.com

Access your account information.

Check your data usage.

View and pay your bill.

Enroll in C Spire online billing and automatic payment.

Purchase accessories.

Shop for the latest C Spire phones and devices.

View available C Spire service plans and options.

From Any Phone

C Spire Customer Service: 1-855-CSPIRE5 (277-4735).

Your Device; USB modem and Wi-Fi hotspot

Use as an USB modem

Use as a Wi-Fi hotspot

Use as an USB Modem

The first time you insert your device into an available USB port, it is designed to automatically activate and connect to the C Spire network

1.Turn on your computer and close all applications.

2.Insert the device’s USB connector into an available USB port on your computer. Your device should automatically activate and connect to the C Spire network.

3.If it’s not activated or connected automatically, launch your web browser and type http://cspire-admin into the address bar and then press Enter to open web user interface. You can find signal strength bars and “Connect” or “Activate” button under the bars. Click the button either to connect or to activate.

5

Note: When the U772 is directly connected to the USB port of your PC, it turns off Wi-Fi hotspot function automatically. The U772 works as a USB modem to your PC only.

Depending on network availability the 3G LED light will flash green or the 4G LED light will flash blue when a connection is made.

When either the 3G or 4G LED light is flashing, you can check your connection by launching your browser and navigating a website.

USB Modem(3G+4G)

Access Piont (Wi-Fi Hotspot)

Use as a Wi-Fi Hotspot(only Use AC adapter)

You can use the device as a Wi-Fi hotspot and share C Spire connection with other Wi-Fi enabled devices including your computer, smart phones, laptops, tablet PCs and more.

1.Connect the device to the USB port of the AC USB adapter (included in the box), and then connect the adapter AC plugs to a power outlet.

2.Your device should automatically turn Wi-Fi on and connect to the C Spire network.

3.From your computer, or from other Wi-Fi enabled devices, select “C Spire 4G LTE Hotspot” from the list of available Wi-Fi services, and then click connect.

Note: No security password is set for Wi-Fi access from the factory. You can change Wi-Fi settings from the web user interface. Launch your web browser and type http://cspireadmin into the address bar and then press Enter to open web user interface. Click Wi-Fi on the main menu bar.

Note: Your device is designed to turn Wi-Fi on automatically when it’s connected to external AC power source than your computer.

6

Your Device’s Browser Interface

This section contains information on your device’s browser interface.

The Browser Interface

Opening the Browser Interface

The Landing Page

Connecting to the Network

Device and network menu

The check usage menu

The Wi-Fi menu

The setting menu

The help menu

The Browser Interface

The Web browser interface is a Web-based connection manager for your device. It allows you to manage and monitor the Internet connection between your computer and the wireless network. It has a user-friendly interface and is equipped with many useful features that will enhance your Internet navigation experience.

Opening the Browser Interface

To use the Web browser interface, open the Web browser on your desktop and type http://cspire-admin or http://192.168.10.1 into the address window and press Enter or Return.

The Landing Page

The Web browser will open the main page for the 4G LTE Smart USB Modem as shown below. From this page, you can see and manage available network connections, see your current connection state, and see signal strength at a glance. Detailed menus for status and settings are displayed across the top of the menu.

7

Franklin U772 User Manual

The main menu appears down across the top of the browser interface and allows for ease of Web browser interface navigation.

Information regarding your current network connection can be seen in the Network Connection Box displayed down the left side of the main page. This box displays both 3G and 4G service signals which are available. The box has the following items:

Service Type: Not Activated / 4G LTE Available / 4G Connected / 3G Available / 3G

Connected

Signal Strength Bars: The more bars, the stronger is the service signal

Connection Time: Count starts when connected.

Connection button: Activate / Connect / Disconnect

8

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