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Franklin
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U600
User Manual
39 pgs2.26 Mb0
User Manual
148 pgs2 Mb0

Franklin U600 User Manual

U600
User Manual
To activate see page 16
Table of Contents
Table of Contents ......................................................................................................................... i
Get Started ................................................................................................................................ 2
Your Device at a Glance ......................................................................................................... 2
Manage Your Account ............................................................................................................ 2
Set Up Your Device ................................................................................................................ 2
Your Device at a Glance ......................................................................................................... 2
Set Up Your Device ................................................................................................................ 3
Activate Your Device .............................................................................................................16
Using Virgin Mobile Broadband2Go ..........................................................................................21
The Session Menu.................................................................................................................21
The Tools Menu ....................................................................................................................23
The Options Menu .................................................................................................................28
The Help Menu ................................................................ ......................................................31
Appendix 1: LED Operation.......................................................................................................34
Appendix 2: CARE AND MAINTENANCE .................................................................................35
Appendix 3: SAR INFORMATION .............................................................................................36
Appendix 4: SAFETY INFORMATION ......................................................................................37
Appendix 5: U.S. Federal Communications Interference Statement ..........................................38
TOC i
Get Started
This section gives you all the information you need to set up your device and Virgin Mobile Broadband2Go service for the first time.
Your Device at a Glance Manage Your Account Set Up Your Device
Your Device at a Glance
The following illustration outlines your device’s primary external features.
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Manage Your Account
Manage your Virgin Mobile account from your computer or any phone.
Online: www.virginmobileusa.com
● Access your account information.
● Check your data usage.
● View and pay your bill.
● Enroll in Virgin Mobile online billing and automatic payment.
● Shop for the latest Virgin Mobile phones and devices.
● View available Virgin Mobile service plans and options.
From Any Phone
● Virgin Mobile Customer Service (Broadband2Go): 1-877-877-8443.
Set Up Your Device
To use the U600 3G/4G USB Stick on your computer, you will need to install the Broadband2Go connection manager included in the modem memory and configure the device. Please see the next section for more information on software installation and device configuration.
Installation and Setup for Broadband2Go (Windows) Starting Broadband2Go Using Broadband2Go Connecting to the Internet The Status Bar Using the Data Connection
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Installation and Setup for Broadband2Go (Windows)
This section will guide you through the installation and setup process for the Broadband2Go software on Windows 7, Vista and XP.
Note: If you have inserted the device properly, Windows will inform you that it has found new
hardware. Wait until Windows completes the “Found New Hardware” task. It is normal to hear a short beep each time you insert or remove the device. It is an audible notification that your computer recognizes the new hardware.
Important: Make sure to complete the ejection process before removing the device. If you
remove the device improperly, the modem may be damaged.
1. Turn on your computer and close all applications.
2. Ensure that you have administration rights on your computer to install the device drivers and software.
3. Close or disable any virus protection software to allow installation of the drivers and software.
4. Insert the Broadband2Go device into an available USB port.
5. Follow the on-screen instructions to install the Connection Manager software and device drivers:
6. Click Install/Run Broadband2Go if prompted by Windows.
7. At the User Account Control screen, select Allow on (Windows Vista) or Yes on (Windows 7).
8. If the Broadband2Go installation wizard doesn’t launch automatically, try this:
• Double-click on My Computer.
• Broadband2Go should appear as a separate drive. (If it does not appear,
try re-inserting the device into a different USB port.)
• Right-click the Broadband2Go icon and choose Open or Explore.
• Double-click on start.exe.
• The Windows Installer should launch and begin the installation process.
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9. The Broadband2Go Setup Wizard will begin. Click Next to continue.
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10. You are now ready to select the location on your computer where the Broadband2Go connection manager will be installed. It is recommended that you do not modify the default destination. Click Next to continue.
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11. Confirm your software installation by clicking Next. During this step, the components of the Broadband2Go connection manager are being installed onto your computer.
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12. Installation status will be indicated via the progress bar.
13. Installation is complete, select Close to leave the setup program.
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13. Device drivers will be installed on your PC. Please wait a few moments for this task to complete.
14. Installation of the Broadband2Go connection manager is now complete. A shortcut will automatically be created on your desktop.
Installation and Setup for Broadband2Go (Mac)
This section will guide you through the installation and setup process for the Broadband2Go software on Mac OS 10.5, 10.6, 10.7.
1. Turn on your computer and close all applications.
2. Insert the Broadband2Go device into an available USB port.
3. You will be prompted by the Macintosh installer to begin the setup process.
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4. Double click the Broadband2Go setup package on Mac to begin installation.
5. The Mac setup process will initiate the installation, select Continue.
6. The Read Me window will show information about the software being installed, please review and select Continue.
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7. Please select the install destination and type of install, and then select Install.
8. You Mac computer will require a restart after installation is complete. You can select Cancel or Continue Installation.
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