Franklin TG-470 User Manual

User’s Guide

www.franklin.com

TG-470

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Key Guide

Function Keys

Goes to the Translator Entry screen. In
the Translator toggles between the
Source and Target languages.

Goes to the Phrases menu.
Goes to the Databank menu.
Goes to the Calculator.
Goes to the Converter menu.
Toggles between Home and World Time.
Goes to the Games menu.
Turns the unit on or off.
Cycles through the 12 available symbols.
Goes to the Settings menu.
Shifts to type capital letters and

punctuation marks.

In the Translator, returns to the Entry
screen. At the entry screen, clears the
typed letters. In the Calculator, clears all
entries. In the Converter, Databank and
Games, goes to the main menu.

Cycles through the available accents.
Goes back one step. Erases a letter at

the Entry screens.
At menus and Translator entries, pages

down. At data entry screens, enters a
space.

Enters a word or selects an item. In the
Calculator, performs a calculation. In the
Databank goes to the number field.

Direction Keys

Move in the indicated direction.
Goes to the next entry.
Goes to the previous entry.

Calculator Keys

Q–P Types numbers.
A(1/x) Calculates a reciprocal.
S(√x) Calculates a square root.
D(x

2

) Squares a number.
F(%) Calculates a percentage.
G(.) Inserts a decimal point.
H(+)/J(-) Adds, subtracts, multiplies

K(x)/L(÷)or divides numbers.
Z(+/-) Changes the number on the screen to a

negative or positive number.

X(

M

+) Adds the number on the screen to the

number stored in memory.

C(

M

–) Subtracts the number on the screen from

the number stored in memory.

V(MR) Recalls the number stored in memory.
B(

MC

) Clears the memory.

Getting Started

Your TG-470 is powered by one CR2032, 3-volt
battery. Before using the device, gently pull the
battery insulation tab to remove it. Use a paper
clip to gently press the RESET button on the
back of the device. See “Resetting Your TG­470” for details.

Warning! Pressing the RESET button with
more than light pressure may permanently
disable the device.

Replacing the Battery

Replace the battery when you see the low
battery indicator.

Warning!! If the battery wears out completely,
or if you take more than a few seconds while
changing the battery, any user-entered
information will be erased. You should always
keep written copies of your important
information.

Follow these instructions to install or replace
the battery.

1. Turn the unit off and then turn it over.

2. Gently push the tab on the battery cover and
pull the cover off.

3. Use a paper clip, if necessary, to remove the
old battery.

4. Install the new battery positive side facing up
in place of the old battery.

Note: Do not remove the foam protector from
the other battery slot or attempt to install a
battery there. Your device only functions with
the battery where it was pre-installed.

5. Replace the battery cover.

To Set or Change the Message Language

The first time you use this translator, you must
set the Message language. The Message
language is the language of screen instructions
and menu items.

Press the letter for the language you want: E
for English, F for French, D for German, I for

Italian, S for Spanish, N for Dutch, P for
Portuguese, R for Russian, C for
Czechoslovakian, M for Hungarian, O for
Polish and T for Turkish.

To change the Message language, follow the
steps below.

1. Press .

2. Use to highlight Message Language and
press ENTER to select it.

3. Use to move the highlight to the language
you want.

4. Press ENTER to select it.

To Set Source and Target Languages

The Source (From:) language is the language
in which you enter a word at the Translator
Entry screen. The Target (To:) language is the
language in which you wish to view the
translation. To select Source and Target
languages, do the following.

1. Press .

2. Press ENTER to select Language.
The From language flashes.

3. Use or to select the Source language
and press ENTER or .
The To language flashes.

4. Use or to select the Target language
and press ENTER.

5. Press to return to the Translator Entry
screen.

You can toggle between the Source and Target
languages at the Translator Entry screen by
pressing .

To Change the Settings

When using this translator, you can adjust the
screen contrast, the shutoff time and the type
size. The shutoff time is how long your TG-470
stays on if you forget to turn it off.

1. Press .

2. Press or to highlight the item you
want and press ENTER to select it.

3. Use the arrow keys to adjust the selected
setting.

4. Press ENTER to confirm the change.
Press BACK to leave the setting unchanged.

5. Press to return to the Translator Entry
screen.

Using the Clocks

The clock lets you set a Home Time and view
local times in 45 cities around the world. You
must set the Home Time before viewing World
Times as World Times are based on Home
Time.

To Set Home Time

1. Press .
You see Home City on the screen.

2. Press S to enter the setting mode.

3. Press ENTER to select Set Time Format.
Press or to cycle through the 12- and

24-hour Day/ Month/Year formats. Press
ENTER to save your selection.

4. Press to highlight Set DST and press
ENTER to select it.

Press or to toggle between DST On
or DST Off. Press ENTER to select your
choice.

5. Press to highlight Set Time and press
ENTER to select it.

Press or until the current hour is
displayed. Press to move to minutes, then
press or until the current minute is
displayed.
Press ENTER to set the time.

6. Press to highlight Set Date and press
ENTER to select it.

Use or to move to the next or previous
field. Use or to scroll to the current
day/month/year. Press ENTER to set it.

7. Press to highlight Set Home City and
press ENTER to select it.

Press or until your local city is
displayed. Press ENTER to select it.

8. Press CLEAR or BACK to exit setting mode.

To View World Time

1. Press until you see World City.

2. Press or to view the date and time in
the list of available cities.

You can also set a city to be the World City you
first view when you enter World Time.

1. Press until you see World City.

2. Press S to enter Setting Mode.

3. Press to highlight Set World City and
press ENTER to select it.

Press or until the city you want is
displayed. Press ENTER to select it.

4. Press CLEAR or BACK to exit setting mode.

CITY ABBREVIATION CITY ABBREVIATION
LONDON LON SINGAPORE SIN
LISBON LIS TOKYO TYO
PARIS PAR ADELAIDE ADL
BERLIN BER SYDNEY SYD
ROME ROM GUAM GUM
AMSTERDAM AMS NOUMEA NOU
BARCELONA BCN WELLINGTON WLG
MADRID MAD AUCKLAND AKL
BRUSSELS BRU TONGA TNG
HELSINKI HEL MIDWAY ISLANDS MID
CAIRO CAI HONOLULU HNL
MOSCOW MOW ANCHORAGE ANC
RIYADH RUH LOS ANGELES LAX
TEHRAN THR DENVER DEN
DUBAI DXB CHICAGO CHI
KABUL KBL NEW YORK NYC
KARACHI KHI TORONTO YYZ
DELHI DEL CARACAS CCS
DHAKA DAC RIO DE JANEIRO RIO
YANGON RGN MID ATLANTIC MAT
BANGKOK BKK FERNANDO DE NOAH FER
BEIJING BEI AZORES ISLANDS AZO
HONG KONG HKG

Translating Words

You can use this translator to translate words
from a Source language to a Target language.

Press to toggle between the current
Source and Target languages. You can change
the Source and Target languages at any time.

Please see “To Set Source and Target
Languages” to learn how.

1. Press to go to the Translator Entry
screen.
The entry language will be your Source

language.

2. Type a word to look up.
You can type accent marks, diacritical marks

and capital letters, but they are not needed to
find matches.

To type accents, type the letter first then press
ACNT.

To type a punctuation mark, type the letter first
then press SYMB repeatedly until you see the
one you want.

3. Press ENTER.
The message Found: number flashes on the

screen followed by the list of words and/or
phrases.

4. Use or to move the highlight to the
word or phrase you want and press ENTER to
see its translation.

If there is more than one screen of data, use

or SPACE to read.

5. Press BACK to return to the list.

6. Press CLEAR to start a new search.

Translating Phrases

Note: The phrases in this product are listed in

the current Source language. To find
translations of phrases, do the following.

1. Press .

2. Use or to move the highlight to the
category you want and press ENTER to select
it.

If necessary, use or to move the
highlight to the sub-category you want and
press ENTER to select it.

You can also type the name of the item you
are looking for, or you can type a letter to go to

the first category or sub-category starting with
that letter. Once you type a letter, a small
Seach entry screen appears.

3. Use or to move the highlight to the
phrase you want.

You can also type a word you are looking for,
or you can type a letter to go to the first phrase
starting with that letter.

4. Press ENTER to see the translation.
If there is more than one screen of data, use

to read.

5. Press BACK to return to the list.

6. Press CLEAR to return to the Phrases menu.
Press to return to the Translator Entry

screen.

Using the Databank

This product has a databank that can save as
many as 100 names and phone numbers. The
total amount of names and numbers that you
can save depends upon the number of
characters in each entry.

To Add an Entry to the Phone List

1. Press .

2. Press ENTER to select New Entry.

3. Type a name and then press ENTER.
Each name can contain up to 30 characters,

including spaces, with letters appearing as
capitals. Note: Accented characters are not
supported in the phone list.

To delete a character, press BACK.

4. Use the numbered keys to type a phone
number and then press ENTER to store your
data.

Note: You cannot type letters in a phone
number.

Warning! Your phone list information is safely
stored in memory as long as the battery supplies
power. However, if the battery loses all power, this
information will be permanently lost. Always keep
written copies of your important information.

To View the Phone List

1. Press .

2. Use , if necessary, to highlight View:…
Entries, then press ENTER.

3. To view an entry, use or to find it, or
type the name you want to see.

4. Press or to view an entry if it is too long
to fit on the screen.

To Edit Phone List Entries

1. Press .

2. Press to highlight Edit Entry and then
press ENTER to select it.

3. Use or to find the entry you want or
type the name you’re looking for, then press
ENTER.

4. Edit the name field, then press ENTER to
move to the number field.

Press BACK to delete a character to the left of
the cursor.

5. Edit the Number field, then press ENTER to
save all changes.

Press CLEAR to return to the Databank menu
without saving your changes.

To Delete an Entry from the Phone List

1. Press .

2. Use to highlight Delete Entry and press
ENTER to select it.

3. Use or to find the entry you want or
type the name you’re looking for, then press
ENTER.

4. Press Y to delete the entry or N to cancel the
deletion.

Note: Y and N represent Yes and No and
change with the selected Message language.
For example, if French is the selected
Message language, these would be O and N.

To Erase All the Phone List Entries

Warning! This procedure permanently erases

all the names and numbers in your phone list.

1. Press .

2. Use to highlight Erase All Data and press
ENTER to select it.

3. Press Y to erase all the entries or N to cancel
the deletion.

Using a Password

You can use a password to keep the
information in the Databank private. The
password is requested when the unit is turned
on and the Databank is accessed.

Password Warnings

Warning! After you set the password, you must

enter it to access the databank for the first time
during a session. Always record your password
and keep it in a separate place.

If you forget the password, you must reset the
unit to access the databank.

Use the end of a straightened paper clip to
gently press the reset button located on the
back of your unit.

If the unit does not reset after pressing the
reset button, remove the battery, wait at least
two minutes, and then re-install it. For battery
instructions, see “Replacing the Battery”.

Warning! Resetting the unit erases all user­entered information. Always keep written
copies of your data.

To Set a Password

1. Press .

2. Use to highlight Set Password and press
ENTER to select it.

3. Type a password and then press ENTER.
Your password can have up to 8 letters.
You are prompted to retype your password.

4. Type your password again exactly as you did
the first time.

5. Press ENTER to confirm and enable your
password.

To test the password, press twice, press

, type the password, and press ENTER.

To disable the password, repeat Steps 1 and 2
above, and press ENTER when Enter New
Password is displayed.

Using the Calculator

To Make a Calculation

1. Press .

2. Type a number.
You can type up to 10 digits.

3. Press H(+), J(-), K(X), L(÷) to add, subtract,
multiply, or divide.

4. Type another number.

5. Press ENTER.
To repeat the calculation, press ENTER again.

6. Press CLEAR to clear the current calculations.

To Use Calculator Memory

1. In the Calculator, make a calculation or type a
number.

2. To add the number on the screen to the
number stored in memory, press X(

M

+).

To subtract the number on the screen from the
number stored in memory, press C(

M

-).

M indicates the number is stored in memory.

3. To retrieve the number from memory, press
V(MR).

4. To clear the memory, press B(MC).

Using the Converters

The converter allows you to easily convert
measurements and currency.

To Do a Metric Conversion

1. Press .

2. Press or to highlight a conversion
category, and press ENTER to select it.

If there is a sub-menu, repeat Step 2 again.

3. Type a number after one of the units.
Press or to move between the lines.

Press BACK to delete a number.

4. Press ENTER to convert it.

5. Press CLEAR when finished.

To Do a Currency Conversion

1. Press .

2. Use to highlight Currency and then press
ENTER to select it.

3. Enter a conversion rate and press ENTER.
The rate should be in units of the other

currency per one unit of the home currency (n
other/1 home).

4. Type an amount for the home or other
currency.

Press or to move between the lines.
Press BACK to erase a number.

5. Press ENTER to convert it.

To Use the Euro Converter

This product features a Euro converter for
conversion between the Euro and 12 national
currencies. The built-in rates are those adopted
by the Council of the European Union for the
12 participating countries, based on the set
conversion rate of 1 Euro=x in national
currency. These rates cannot be edited in
accordance with the rounding regulations set
by the European commission. Rates are set as
follows:

1. Press .

2. Press ENTER to select Euro Converter.

3. Use or to highlight a conversion
category, and press ENTER to select it.

4. Type an amount to convert and press ENTER.
Press N(

INV

) to reverse the direction of the

conversion.

5. Press CLEAR to make another conversion.

6. Press to return to the Translator Entry
screen.

1 EURO
= 40.3399 BEF (Belgian Francs)
= 1.95583 DEM (German Marks)
= 166.386 ESP (Spanish Pesetas)
= 6.55957 FRF (French Francs)
= 0.787564 IEP (Irish Pounds)
= 1936.27 ITL (Italian Lire)
= 40.3399 LUF (Luxemburg Francs)
= 2.20371 NLG (Dutch Gilders)
= 13.7603 ATS (Austrian Shillings)
= 200.482 PTE (Portuguese Escudos)
= 5.94573 FIM (Finnish Marks)
= 340.750 GRD (Greek Drachma)

Playing the Games

There are five fun games for you to choose
from: Hangman, Quiz, Chance, Memory and
Keyboard Wiz.

To Select a Game

1. Press .

2. Use or to move the highlight to a
game you want.

3. Press ENTER to select it.

To Set a Skill Level

You can select the degree of difficulty for the
games from the following: Beginner,
Intermediate, Advanced, Expert or Wizard.

1. Press .

2. Use to highlight to Game Settings and
press ENTER to select it.

3. Use or to move the highlight to the
skill level you want and press ENTER to select
it.

4. Press BACK to return to the Games list.

To Play Hangman

Hangman selects a mystery word and
challenges you to guess it letter by letter. The
letters of the mystery word are hidden by
question marks. The number of guesses
remaining is indicated by #’s.

1. Select Hangman on the Games menu.

2. Type a letter you think is in the word.
If you are correct, the letter appears in place of

the question mark. If you are wrong, it replaces
an # on the screen and another part of the
man appears.

3. Press ENTER to show the word and end the
round.

4. Press ENTER to play a new round.

To Play Quiz

Quiz tests your translation skills. Note: to
change the language for Quiz, you must
change the Source language before you play.
Please see “To Change the Source and Target
Languages” to learn how.

1. Select Quiz on the Games menu.
A word appears on the screen.

2. Pronounce the word and try to guess its
translation.

3. Press ENTER to see the translation.

4. Press ENTER to play another round

To Play Chance

You can have your TG-470 select a maximum
of 9 numbers from the range of 1-99.

1 Select Chance on the Games menu.

You see the message Set#(1-9) and the
number 6 flashes on the screen to indicate that
this can be changed.

2. Tap ENTER to select 6 or press or to
select any number from 1-9.

For example, select 5.

3. Press ENTER again.
You can now select your highest number which

must be equal to or less than 99.

4. To select a maximum number, press or

to select a new number.

For example, select 75.

5. Press ENTER repeatedly to see new sets of
numbers.

6. Press BACK to clear your selections and start
a new round or press CLEAR to return to the
Games menu.

To Play Memory

As the name suggests, this game tests your
memory. The game has five levels with
increasing sets of hidden numbers: Beginner-4,

Intermediate-6, Advanced-8, Expert-10 and
Wizard-12

1. Select Memory on the Games menu.

2. Press the direction arrows to move to a hidden
number and press ENTER to see it.

The number on the cursor is revealed.

3. Continue doing this until you find matching
numbers.

The object of the game is to find all the
matching number sets. When you reveal two
similar numbers one after the other, both
numbers stay revealed, otherwise the numbers
remain hidden. When all the numbers are
revealed, the game is over and a new round
begins.

4. Press BACK or CLEAR to return to the
Games menu.

To Play Keyboard Wiz

This game tests your knowledge of the keypad
and your reflexes! Letters race across the
display. The object of the game is to tap the

letter that races across the screen. There are 5
levels of speed.

1. Select Keyboard Wiz on the Games menu..

2. Press the letter that is leftmost on the screen.
If you press the correct letter, it disappears.

Once 20 characters are displayed, the game is
over.

3. Press ENTER to play another round.

Resetting Your TG-470

If the keyboard fails to respond,or if the screen
performs erratically, perform a system reset by
following the steps below.

1. Hold CLEAR and press .
If nothing happens, try Step 2.

2. Use a paper clip to gently press the reset
button located on the back of the unit.

Warning! Pressing the reset button with more
than light pressure may permanently disable
your TG-470. In addition, resetting the TG-470
erases settings and user-entered information.

Specifications

Model: TG-470
Size: 12.3 x 15.4 x 1.7 cm
Battery: 1 CR-2032 lithium

ISBN 1-59074-295-8

Contacts

Please have your product number (TG-470) and
date of purchase handy when you call to register.
To register and for customer support, please call
1-800-266-5626 (US only). For technical support,
call 609-386-8997 or visit us at
www.franklin.com.

Cleaning this Product

To clean this product, spray a mild glass
cleaner onto a cloth and wipe its surface. Do
not spray liquids directly onto the unit. Do not
use or store this product in extreme or
prolonged heat, cold, humidity, or other
adverse conditions. If you have a problem with
this product, refer to the warranty.

Warning! If the battery wears out completely,
or if you take more than a few seconds while
changing the battery, any user entered
information may be erased. You should always
keep written copies of your important

information.
Battery disposal: Do not dispose of batteries

with normal household waste. Please obey
your local regulations when disposing used
batteries.

Note: If the keyboard fails to respond or if the
screen performs erratically, perform a system
reset.

Warning! Pressing the reset button with more
than light pressure may permanently disable
your unit. In addition, resetting the unit erases
settings and information you may have
entered.

© 2002-2004 Franklin Electronic Publishers,
Inc.
Burlington, N.J. 08016-4907 USA. All rights
reserved.

FCC Tested To Comply With FCC
Standards

FOR HOME OR OFFICE USE
U.S. PATENTS: 4,830,618; 4,891,775;

5,113,340; 5,218,536

FCC Notice

This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and
(2) This device must accept any interference received,
including interference that may cause undesired
operation.

Warning: Changes or modifications to this unit not
expressly approved by the party responsible for
compliance could void the user’s authority to operate
the equipment.

NOTE: This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there
is no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment off

and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

–Reorient or relocate the receiving antenna.
–Increase the separation between the equipment and

receiver.
–Connect the equipment into an outlet on a circuit

different from that to which the receiver is connected.
–Consult the dealer or an experienced radio/TV

technician for help.
NOTE: This unit was tested with shielded cables on

the peripheral devices. Shielded cables must be used
with the unit to insure compliance.

NOTE: The manufacturer is not responsible for any
radio or TV interference caused by unauthorized
modifications to this equipment. Such modifications
could void the user’s authority to operate the
equipment.

This unit may change operating modes, lose
information stored in memory, or fail to respond
due to Electrostatic Discharge or Electrical fast
transients. Normal operation of this unit may be re­established by pressing the reset key, by pressing

, or by removing and replacing the batteries.

Limited Warranty (U.S. only)

LIMITED WARRANTY, DISCLAIMER OF WARRANTIES
AND LIMITED REMEDY
(A) LIMITED WARRANTY. FRANKLIN WARRANTS TO

THE ORIGINAL END USER THAT FOR A PERIOD OF
ONE (1) YEAR FROM THE ORIGINAL DATE OF
PURCHASE AS EVIDENCED BYA COPY OF YOUR
RECEIPT, YOUR FRANKLIN PRODUCT SHALL BE FREE
FROM DEFECTS IN MATERIALS AND WORKMANSHIP.
THIS LIMITED WARRANTY DOES NOT INCLUDE
DAMAGE DUE TO ACTS OF GOD, ACCIDENT, MISUSE,
ABUSE, NEGLIGENCE, MODIFICATION, UNSUITABLE
ENVIRONMENT OR IMPROPER MAINTENANCE. THE
SOLE OBLIGATION AND LIABILITY OF FRANKLIN, AND
YOUR EXCLUSIVE REMEDY UNDER THIS LIMITED
WARRANTY, WILL BE REPAIR OR REPLACEMENT WITH
THE SAME OR AN EQUIVALENT PRODUCT OF THE
DEFECTIVE PORTION OF THE PRODUCT, AT THE
SOLE OPTION OF FRANKLIN IF IT DETERMINES THAT
THE PRODUCT WAS DEFECTIVE AND THE DEFECTS
AROSE WITHIN THE DURATION OF THE LIMITED
WARRANTY. THIS REMEDY IS YOUR EXCLUSIVE
REMEDY FOR BREACH OF THIS WARRANTY. THIS
WARRANTY GIVES YOU CERTAIN RIGHTS; YOU MAY
ALSO HAVE OTHER LEGISLATED RIGHTS THATMAY
VARYFROM JURISDICTION TO JURISDICTION.

(B) DISCLAIMER OF WARRANTIES AND LIMITATION
OF LIABILITY.EXCEPT FOR THE LIMITED

WARRANTIES EXPRESSLYRECITED ABOVE, THIS
FRANKLIN IS PROVIDED ON AN “AS IS” BASIS,
WITHOUT ANY OTHER WARRANTIES OR CONDITIONS,
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO, WARRANTIES OF MERCHANTABLE QUALITY,

MERCHANTABILITY OR FITNESS FOR APARTICULAR
PURPOSE, OR THOSE ARISING BY LAW, STATUTE,
USAGE OF TRADE, OR COURSE OF DEALING. THIS
WARRANTYAPPLIES ONLYTO PRODUCTS
MANUFACTURED BY FRANKLIN AND DOES NOT
INCLUDE BATTERIES, CORROSION OF BATTERY
CONTACTS OR ANY OTHER DAMAGE CAUSED BY
BATTERIES. NEITHER FRANKLIN NOR OUR DEALERS
OR SUPPLIERS SHALL HAVE ANY LIABILITY TO YOU
OR ANY OTHER PERSON OR ENTITY FOR ANY
INDIRECT, INCIDENTAL, SPECIAL, OR
CONSEQUENTIAL DAMAGES WHATSOEVER,
INCLUDING, BUT NOT LIMITED TO, LOSS OF REVENUE
OR PROFIT, LOSTOR DAMAGED DATAOR OTHER
COMMERCIAL OR ECONOMIC LOSS, EVEN IF WE
HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, OR THEY ARE OTHERWISE
FORESEEABLE. WE ARE ALSO NOTRESPONSIBLE
FOR CLAIMS BY A THIRD PARTY. OUR MAXIMUM
AGGREGATE LIABILITY TO YOU, AND THAT OF OUR
DEALERS AND SUPPLIERS, SHALL NOT EXCEED THE
AMOUNT PAID BY YOU FOR THE FRANKLIN PRODUCT
AS EVIDENCED BY YOUR PURCHASE RECEIPT. YOU
ACKNOWLEDGE THATTHIS IS A REASONABLE
ALLOCATION OF RISK. SOME STATES/COUNTRIES DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF
LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES, SO THE ABOVE LIMITATION MAY NOT
APPLYTO YOU. IF THE LAWS OF THE RELEVANT
JURISDICTION DO NOT PERMIT FULL WAIVER OF
IMPLIED WARRANTIES, THEN THE DURATION OF
IMPLIED WARRANTIES AND CONDITIONS ARE LIMITED
TO THE DURATION OF THE EXPRESS WARRANTY
GRANTED HEREIN.
(C) WARRANTY SERVICE: UPON DISCOVERING A

DEFECT, YOU MUST CALL FRANKLIN’S CUSTOMER
SERVICE DESK, 1-800-266-5626, TO REQUESTA
RETURN MERCHANDISE AUTHORIZATION (“RMA”)
NUMBER, BEFORE RETURNING THE PRODUCT
(TRANSPORTATION CHARGES PREPAID) TO:

FRANKLIN ELECTRONIC PUBLISHERS, INC.
ATTN: SERVICE DEPARTMENT
ONE FRANKLIN PLAZA
BURLINGTON, NJ 08016-4907

IF YOU RETURN AFRANKLIN PRODUCT, PLEASE
INCLUDE ANOTE WITH THE RMA, YOUR NAME,
ADDRESS, TELEPHONE NUMBER, A BRIEF
DESCRIPTION OF THE DEFECT AND ACOPY OF YOUR
SALES RECEIPT AS PROOF OF YOUR ORIGINAL DATE
OF PURCHASE. YOU MUST ALSO WRITE THE RMA
PROMINENTLY ON THE PACKAGE IF YOU RETURN
THE PRODUCT, OTHERWISE THERE MAYBE A
LENGTHY DELAY IN THE PROCESSING OF YOUR
RETURN. WE STRONGLY RECOMMEND USING A
TRACKABLE FORM OF DELIVERY TO FRANKLIN FOR
YOUR RETURN.

Limited Warranty

(EU and Switzerland)

This product, excluding batteries and liquid crystal display
(LCD), is guaranteed by Franklin for a period of two years
from the date of purchase. It will be repaired or replaced
with an equivalent product (at Franklin’s option) free of
charge for any defect due to faulty workmanship or
materials.

Products purchased outside the European Union and
Switzerland that are returned under warranty should
be returned to the original vendor with proof of
purchase and description of fault. Charges will be
made for all repairs unless valid proof of purchase is
provided.

This warranty explicitly excludes defects due to
misuse, accidental damage, or wear and tear. This
guarantee does not affect the consumer’s statutory
rights.

Limited Warranty (outside U.S., EU

and Switzerland)

This product, excluding batteries and liquid crystal
display (LCD), is guaranteed by Franklin for a period
of one year from the date of purchase. It will be
repaired or replaced with an equivalent product (at
Franklin’s option) free of charge for any defect due to
faulty workmanship or materials.

Products purchased outside the United States, the
European Union and Switzerland that are returned
under warranty should be returned to the original
vendor with proof of purchase and description of fault.
Charges will be made for all repairs unless valid proof
of purchase is provided.

This warranty explicitly excludes defects due to
misuse, accidental damage, or wear and tear. This
guarantee does not affect the consumer’s statutory
rights.

MPL-28003-00
Rev. B