1. This Installation & Operating Manual contains important instructions and safety information on the High Capacity
Wall Freezer (HCWF). Read and understand the contents of this manual before attempting to: Uncrate, Install,
Operate, and Clean or perform Routine Maintenance.
2. The HCWF is designed for the temporary frozen storage and easy access to frozen sh patties and other frozen
product at commercial restaurants only. Franke authorizes no other use.
3. The HCWF may NOT be used for long term storage, only temporary storage of frozen product between the walk-in
freezer and fryer or grill station production.
4. The HCWF is designed for installation and operation indoors, in a restaurant kitchen area protected from weather,
excessive heat, excessive humidity and corrosive salt air.
5. Only persons over 15 years old may operate this equipment, following all safety and operating instructions.
Plesae read and understand all of the WARNINGS, CAUTIONS and NOTES listed below.
During Installation
This equipment must be installed by qualied personnel, in compliance with all manufacturers’ instructions and local
building, food safety and electric codes.
CAUTION! The shipping carton and pallet have banding under tension, nails or staples and possibly wood splinters.
When uncrating, wear gloves and eye protection to reduce the risk of injury.
CAUTION! The HCWF-28 model weighs 200 lbs. or 91 kg. Do not attempt to remove this unit from the shipping
carton or pallet without the help of others.
CAUTION! The HCWF-28 is designed for wall mounting and provided with special mounting strips to secure the
unit to a wall. Installer must be qualied to evaluate (mounting) wall construction, supply suitable wall anchors and
securely mount the freezer per the instructions provided. Improper mounting could result in personal injury, freezer
damage and damage to equipment located below the freezer.
When Loading Product
Always use disposable gloves when removing frozen product from the freezer, to avoid potential cross
contamination.
Important Product Loading Tips:
1. DO NOT over-ll the High Capacity Wall Freezer. This freezer requires good air circulation to maintain uniform
frozen temperatures.
2. DO NOT let box aps or inner plastic bags block or obstruct the openings or vents in the top of the storage
compartment. Blocking those openings may raise freezer compartment temperature and require the compressor to
work harder
NOTE: Recommended maximum HOLD time for all products is 24 hours.
CAUTION! Do not allow freezer door to remain open for any longer than the time required to remove the frozen
product required. Keeping the door open will raise freezer compartment temperature, require the compressor to
work harder and potentially result in a FOOD SAFETY problem.
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During Store Closing Procedure
1. Before closing, all remaining frozen product must be returned to long-term freezer storage.
2. This equipment must not be cleaned with a high-pressure water jet or steam cleaner.
3. Use only Cleaning and Sanitizing Agents approved by McDonald’s and specied for this application in their
restaurants.
NOTE: Never defrost the freezer by scraping the inside walls, regardless of how much frost is present. The HCWF28 is programmed to defrost every three hour of compressor run time. That defrost time interval will vary with
product load and how often the door is opened.
During Periodic Maintenance
WARNING! Verify the freezer is disconnected from the power source before attempting any preventive
maintenance. Failure to disconnect the electric power could result in electric shock, burns, other injuries or death.
CAUTION! The ns on a condenser coil are very sharp, and some refrigeration lines can be very hot, resulting in
possible cuts and/or burns. Avoid physical contact with the ns on the condenser coil or any related refrigeration
lines. Gloves are recommended when cleaning the condenser coil.
Basic Troubleshooting:
1. Store Personnel authorized “troubleshooting” on the HCWF is limited to the steps and procedures outlined in
Section 6 of this manual.
2. For any other service or performance problem not covered or corrected by Basic Troubleshooting procedures, call:
Franke Technical Support at 1-800-537-2653 opition 2 in North America.
3. All service or repair work must be done by a licensed professional trained and authorized to perform service on
Franke products.
4. Only factory authorized repair parts may be used when servicing this unit.
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Franke HCWF Key Components
Model HCWF-28 (18006422 shown)
Power ON/OFF Switch
Three Position Shelf Supports
Temperature Display
& Controller
Front Vented Condenser
Coil Access Panel
Adjustable Upper
& Middle Shelves
Freezer Compartment Door
(Hinged Right)
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1 Installation
1. Remove Freezer from Shipping Carton
This unit will arrive in a skid-mounted carton.
CAUTION! The shipping container may have staples and will have banding under tension, which can cause
injuries. Wear gloves and eye protection to reduce the risk of injury when removing the carton.
– Cut the plastic banding using heavy scissors or tin snips.
– Use caution to avoid contact with banding, when cut.
– Lift cardboard carton straight up and off unit.
2. Leave Unit on Skid Until Ready to Wall-Mount
CAUTION! The unit weighs 200 lbs (91 kg). Do not attempt to remove it from the shipping skid without assistance.
– Peel the protective white plastic lm from all stainless steel surfaces (front, sides, bottom and
compartment interior).
3. Remove Packing & Loose Components
The High Capacity Wall Freezer has one compartment door and three interior wire shelves that have been
secured so they won’t open or shift during shipping. Remove any tape securing the door. Remove any foam
blocking and tape used to secure the product storage shelves. The shelves can be removed to lighten the unit
during wall mounting.
4. Determine Freezer Wall Mounting Location
Identify the wall-mounting location, per the store equipment plan.
The High Capacity Wall Freezer is typically mounted immediately right or left of the Fry Station.
5. Electrical Preparation
Before you wall mount this unit, locate the appropriate 120-volt power outlet, typically the closest wall outlet. A
ten-foot power cord with grounded plug is provided with the Freezer. This cord will be shipped coiled inside the
open-top compressor compartment.
6. Wall Structure & Surface Preparation
The mounting wall must be capable of supporting 100 lbs. per linear foot. If drywall construction is evident, the
wall may need reinforcing with 1/2-inch thick plywood. Cut plywood to size and securely anchor it to the wall
structure (studs). A minimum of two wall studs are required for proper anchoring.
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