Fortinet 20D, 40D User Manual

FortiExtender 20D, 40D

QuickStart Guide

July 17, 2019

Copyright © 2018 Fortinet, Inc. All rights reserved. Fortinet®, FortiGate®, FortiCare® and FortiGuard®, and certain other marks are registered trademarks of Fortinet, Inc., in the U.S. and other jurisdictions, and other Fortinet names herein may also be registered and/or common law trademarks of Fortinet. All other product or company names may be trademarks of their respective owners. Performance and other metrics contained herein were attained in internal lab tests under ideal conditions, and actual performance and other results may vary. Network variables, different network environments and other conditions may affect performance results. Nothing herein represents any binding commitment by Fortinet, and Fortinet disclaims all warranties, whether express or implied, except to the extent Fortinet enters a binding written contract, signed by Fortinet’s General Counsel, with a purchaser that expressly warrants that the identiﬁed product will perform according to certain expressly-identiﬁed performance metrics and, in such event, only the speciﬁc performance metrics expressly identiﬁed in such binding written contract shall be binding on Fortinet. For absolute clarity, any such warranty will be limited to performance in the same ideal conditions as in Fortinet’s internal lab tests. In no event does Fortinet make any commitment related to future deliverables, features or development, and circumstances may change such that any forward-looking statements herein are not accurate. Fortinet disclaims in full any covenants, representations, and guarantees pursuant hereto, whether express or implied. Fortinet reserves the right to change, modify, transfer, or otherwise revise this publication without notice, and the most current version of the publication shall be applicable.

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QuickStart Guide

Box Includes

Device Guide

FEX-20D or FEX-40D

Mount Kit 1 Drill template 2 Self-tap anchors and long screws 2 Small assembly screws (FEX-20D)

USB Extension Cable

(FEX-20D only)

2 Micro/Nano to Mini

SIM card adapter sets

(FEX-40D only)

Power Adapter

(Optional Accessory)

Antennas

(FEX-40D only)

Initial Setup and Installation

1. Connect the device to the network.

2. Assemble the hardware.

3. Conﬁgure the device.

4. Mount the device.

QuickStart Guide

* Images are a representation of items in the box.

Basic Connections

LAN/POE

Optional Power

Connection

1. Connect the modem or SIM card: FEX-20D: Insert your 3G/4G modem into the USB port on the device either directly or using the provided USB extension adapter. FEX-40D: Insert your 3G/4G LTE SIM card(s) into the ports labeled SIM1 and SIM2.

2. Insert the provided Ethernet cable into the LAN/POE port on the device.

3. Insert the other end of the Ethernet cable into the PoE LAN port on your FortiGate appliance. FortiGate and FortiExtender must be on the same subnet.

4. Optionally, if you are not using PoE, connect the device to a power outlet using the optional power adapter.

Internet

Assembly

FEX-20D

1. Insert a supported 3G/4G modem into the USB port on the device either directly or using the provided USB extension adapter.

2. Attach the cover: a. Insert the front tabs. b. Align the front lip. c. Tilt back and secure the cover with

two machine screws.

Warning: Adequate grounding must be provided to the PoE injector of the

FortiExtender unit if required, in compliance with your local electrical code or regulations. This device complies with IEEE 802.3af PoE speciﬁcation. Do not use a PoE injector that is not IEEE 802.3af compliant as it might damage your device.

Note: For the latest FortiExtender USB modem compatibility matrix please visit:

http://docs.fortinet.com/d/modem-compatibility-matrix

FEX-40D

1. Remove the dust cover that protects the SIM ports and ﬁts over the antenna posts.

2. Insert your 3G/4G LTE SIM card(s) into the SIM ports. A Micro/Nano to Mini SIM card adapter is provided. Observe these guidelines:

• If you install one SIM card, it can be inserted in either SIM port.

• If you install two SIM cards, SIM1 is the primary port and SIM2 is the secondary.

3. Press the SIM card in slot 1 as primary and slot 2 for backup link. Press again to remove.

4. Reattach the cover and then attach the antennas.

Step 1

Conﬁguration

Conguring an IP address

After you have connected the FortiExtender network interfaces, the device automatically attempts to obtain an IP address from a DHCP server. If you do not use DHCP, you can conﬁgure a static IP address. To conﬁgure a static IP address:

1. Use a network cable to connect the FortiExtender WAN/POE port to the Ethernet port of your laptop.

2. Conﬁgure the laptop to be on the same subnet as FortiExtender by changing the laptop IP address to 192.168.1.1 and the netmask to 255.255.255.0.

3. Open the laptop web browser to the default FortiExtender web UI address http://192.168.1.2.

4. In both the username and password ﬁelds, type admin and press Enter.

5. Go to Network Conﬁguration.

6. For address mode, select Static.

7. Specify the IP address, netmask, and gateway; and then click APPLY.

Step 4

8 9

Updating FortiExtender rmware

You can ﬁnd the version of the installed ﬁrmware on the FortiExtender web UI home page.

Fortinet periodically updates FortiExtender ﬁrmware. Check the Fortinet Customer Service & Support website at https://support.fortinet.com to see if updates are available. If the support site ﬁrmware download page shows a newer version than the one displayed on the FortiExtender web UI home page, read the release notes and download the ﬁrmware.

To install and boot the new ﬁrmware:

1. Go to Firmware Upgrade.

2. Select Extender.

3. Use the controls to browse, select, and upload the ﬁrmware ﬁle. When you click the upload icon (up arrow), the ﬁle is uploaded and the upgrade is initiated. A green success message is displayed when the process is complete.

4. Click RESTART NOW to boot the newly installed ﬁrmware.

Updating SIM rmware (FEX-40D)

The ﬁrmware installed in the factory supports AT&T and Verizon 3G/4G LTE SIM cards. If you have a SIM card for a different ISP, you can use the FortiExtender CLI or web UI to update the ﬁrmware. Check the Fortinet Customer Service & Support website to see if a ﬁrmware package is available for your ISP’s SIM card.

Before you begin: You must download the appropriate ﬁrmware to your laptop. Depending on the package you download and the instructions from your ISP, you might need to install a ﬁrmware ﬁle, a carrier provisioning ﬁle (PRI), or both.

To install and boot the new ﬁrmware:

1. Go to Firmware Upgrade.

2. Select SIM1 Firmware or SIM2

Firmware to update the ﬁrmware for

respective slot.

4. Select SIM1 PRI or SIM2 PRI to upload the carrier provisioning ﬁle for the respective slot.

5. Click RESTART NOW to boot the newly installed ﬁrmware.

Note: You can also use the CLI to upgrade FortiExtender ﬁrmware, or you can

upgrade a FortiGate-managed FortiExtender unit from the FortiGate management web UI. For details, see the FortiExtender release notes.

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