U.S. ROADSIDE ASSISTANCE
FOR COMPLIMENTARY HELP, CALL 1-800-241-3673
Quick access to the information below will get help to you
faster. Know your vehicle’s mileage and specific location.
NAME
KEY CODE# VIN
Roadside Assistance services are available from the
warranty start date and last for 5 years or 60,000 miles,
whichever comes first.
CANADA ROADSIDE ASSISTANCE
NAME
KEY CODE# VIN
See Warranty Guide for complete details.
Download the Sykes4Ford Roadside Assistance App for
access to your roadside assistance services.
Ford Motor Company reserves the right to modify or discontinue
Roadside Assistance at any time. Certain restrictions apply to
Roadside Assistance benefits.
For further details, call
1-800-241-3673 (United States)
1-800-665-2006
(Canada)
ROADSIDE ASSISTANCE
FLAT TIRES
It does seem that today nobody gets a flat
tire, but what if you did? Roadside Assistance
will change your tire for you. Tire change
service requires the customer to have a
usable spare tire.
DEAD BATTERIES
Sure, even a good battery can go dead for
one reason or another. Roadside Assistance
will give your vehicle the jump-start it needs.
LOCK OUTS
It’s embarrassing, but it happens. We’ll
get you back in, fast... and it’s free. Key
replacement cost is the customer’s
responsibility.
TOWING
Your car’s not working... and you don’t know
why. Just make the call and we’ll be there.
Warranty Towing, Non-warranty Towing and
Collision Towing are available.
FUEL DELIVERY
You ran out of gas with no fuel station in
sight. We’ll bring the gas to you FREE. Limited
to two, no-charge occurrences within a
12-month period. For the amount provided,
please see your Owner’s Manual.
TRAILERS
If your vehicle requires towing while hauling a
trailer, Roadside Assistance provides coverage
for towing up to a maximum per event. Please
see your Owner’s Manual for details.
WINCH OUT
If you should get stuck, we’ll pull you out
(limited to events occurring within 100 feet
(30 m) of a paved/county-maintained
surface). Does not include winch out from
standing water (recoveries).
WARRANTY INFORMATION:
Your vehicle comes with a New Vehicle Limited Warranty. The
express warranties of the New Vehicle Limited Warranty are in
substitution for and exclude all other liabilities of any kind
whether arising under statute, in tort, by implication of law or
otherwise including, to the full extent as may be allowed by law,
liability for any other representations respecting the vehicle,
statutory warranties or implied warranties or conditions as to
its merchantability or tness.
Download a FREE electronic copy or order one FREE printed
copy of the most up-to-date Warranty Guide by visiting the
Owner Manuals section of owner.ford.com. (United States)
For Canada, visit ford.ca/warranty.
For Limo/Livery/Hearse vehicles: View and download your
Warranty Guide by visiting the Warranty Information section of
the Fleet website, fleet.ford.com/limo. (United States only)
UNITED STATES
FORD CUSTOMER RELATIONSHIP CENTER
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
owner.ford.com
CANADA
FORD CUSTOMER RELATIONSHIP CENTRE
1-800-565-3673 (FORD)
(TDD for the hearing impaired: 1-888-658-6805)
ford.ca
This Quick Reference Guide is not intended to replace your vehicle
Owner’s Manual, which contains more detailed information concerning
the features of your vehicle, as well as important safety warnings
designed to help reduce the risk of injury to you and your passengers.
Please read your entire Owner’s Manual carefully as you begin learning
about your new vehicle and refer to the appropriate chapters when
questions arise. All information contained in this Quick Reference
Guide was accurate at the time of duplication. We reserve the right to
change features, operation and/or functionality of any vehicle
specication at any time. Your Ford dealer is the best source for the
most current information. For detailed operating and safety
information, please consult your Owner’s Manual.
LEARN MORE ABOUT YOUR NEW VEHICLE
Scan the country-appropriate QR code with
your smartphone (make sure you install
a scanner app) and you can access even
more information about your vehicle.
LK3J 19G217 AA
owner.ford.com (U.S.) ford.ca (Canad a)
September 2019
First Printing
Litho in U.S.A.
2020
TRANSIT
QUICK REFERENCE
GUIDE
COMMONLY USED VOICE COMMANDS
TABLE OF
Touch the voice button on the steering wheel and then say:
GLOBAL
» Cancel
» Help
» Main Menu
» List of Commands
1
AUDIO
1
» Radio
» AM <frequency number>
» FM <frequency number>
» Bluetooth Stereo
» USB
Some features may n ot be available in your area. Refer to yo ur Owner’s Manual, visi t the website or call the toll-fr ee number f or more informatio n.
For U.S. cus tomers: visit owner.ford.com or call 1-800-392-3673.
For Canadian customers: visit syncmyride.ca or call 1-800-565-3673.
NAVIGATION
» Find an Address
» Find a Place
» Drive Home
» Drive to Work
» Show Previous
Destinations
» Cancel Route
» Show Route
» Repeat Instruction
» Show Map
PHONE
» Pair Phone
» Call <contact name>
» Call <contact name>
<location>
» Dial <number>
1, 2
SIRIUSXM® TRAFFIC
AND TRAVEL LINK
» Show Trac
» Show Weather Map
» Show Fuel Prices
» Show 5-Day Forecast
1, 2, 3
APPS
» Mobile Applications
» List Mobile Applications
» Find Mobile Applications
» <Application Name>
Help
1
only available with SYNC 3
2
if equipped
3
SiriusXM may not be available
in all markets. Activation and a
subscription are required.
CONTENTS
INSTRUMENT PANEL ............. 4�5
6�7 ...................................... SYNC
SYNC 3 .................................8�10
11 .................................. COMFORT
CONVENIENCE ..........................12
13 - 17 ...........................FUNCTION
ESSENTIAL FEATURES ......18�19
WARNING: Driving while distracted can result in loss of
vehicle control, crash and injury. We strongly recommend
that you use extreme caution when using any device that
may take your focus off the road. Your primary responsibility
is the safe operation of your vehicle. We recommend against
the use of any hand-held device while driving and encourage
the use of voice-operated systems when possible. Make sure
you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
INSTRUMENT PANEL
1 CRUISE CONTROL*
Adaptive Cruise Control buttons shown. For more
information about Adaptive Cruise Control, please
see page 16.
To Set a Cruise Control Speed
A. Press the control and release.
B. Drive to the speed you desire.
C. Press and release SET+ or SET –. Take your foot off
After you set your speed, you can press and hold SET+ or
2 FRONT FOG LAMPS*
Only switch the front fog lamps on during reduced visibility.
3 HOOD RELEASE LEVER
1. Pull the lever, under the bottle holder, to release
2. Slightly lift the hood.
3. Move the catch to the left.
4. Open the hood. Support the hood with the strut.
the accelerator pedal.
SET– to adjust the cruise speed. Release the control
when you reach the speed you desire.
To cancel the set speed, press the
brake pedal. To switch cruise control off, press
switch the ignition off.
You can switch on the front fog lamps by pressing the button
on the lighting control.
the hood.
CAN button or tap the
or
4 POWERFOLD MIRRORS*
The power-folding mirrors operate with the ignition
on or for several minutes after you switch the ignition
off. Move the controller downward to fold or unfold
the mirrors.
5 INFORMATION DISPLAY*
Provides information about various systems on your
vehicle. Use the information display controls on the
steering wheel.
Refer to the Information Displays chapter of your
Owner’s Manual for more information.
6 AUTOWIPERS
The wipers operate when the rain sensor detects
moisture on the windshield. Use the rotary control to
adjust the sensitivity.
With low sensitivity, the wipers will operate when the
sensor detects a large amount of moisture on
the windshield.
With high sensitivity, the wipers will operate when the
sensor detects a small amount of moisture on
the windshield.
5
6
1
2
4
*if equipped
3
54