Ford MKZ Hybrid 2011 User Manual

Page 1

Table of Contents

Introduction 4
Instrument Cluster 18
Warning lights and chimes 18 Gauges 25 Message center 36
Entertainment Systems 52
AM/FM stereo with CDX6/MP3 52 Auxiliary input jack (Line in) 60 USB port 62 Satellite radio information 64 Navigation system 66 SYNC 66
Climate Controls 67
Dual automatic temperature control 67 Navigation system based climate control 70 Rear window defroster 74
Lights 75
Headlamps 75 Turn signal control 80 Bulb replacement 82
Driver Controls 87
Windshield wiper/washer control 87 Steering wheel adjustment 88 Power windows 93 Mirrors 95 Speed control 96 Moon roof 99
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
1
Page 2
Table of Contents
Locks and Security 108
Keys 108 Locks 113 Anti-theft system 126
Seating and Safety Restraints 133
Seating 133 Safety restraints 144 Airbags 158 Child restraints 173
Tires, Wheels and Loading 191
Tire information 191 Tire inflation 193 Tire Pressure Monitoring System (TPMS) 206 Vehicle loading 210 Trailer towing 216 Recreational towing 217
Driving 218
Starting 218 Brakes 222 AdvanceTrac 225 Transmission operation 232 Reverse sensing system 233 Rear-view camera system 235
Roadside Emergencies 246
Getting roadside assistance 246 Hazard flasher switch 247 Fuel pump shut-off 248 Fuses and relays 248 Changing tires 256 Wheel lug nut torque 262 Jump starting 263 Wrecker towing 266
2
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 3
Table of Contents
Customer Assistance 268
Reporting safety defects (U.S. only) 275 Reporting safety defects (Canada only) 275
Cleaning 276
Maintenance and Specifications 284
Engine compartment 286 Engine oil 288 Battery 290 Engine Coolant and Motor/Electronics Coolant 292 Fuel information 298 Air filter(s) 309 Part numbers 312 Maintenance product specifications and capacities 313 Engine data 315
Accessories 318
Ford Extended Service Plan 320
Scheduled Maintenance Guide 324
Normal scheduled maintenance and log 330
Index 342
All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Ford may change the contents without notice and without incurring obligation.
Copyright © 2010 Ford Motor Company
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
3
Page 4

Introduction

CONGRATULATIONS

Congratulations on acquiring your new Lincoln. Please take the time to get well acquainted with your vehicle by reading this handbook. The more you know and understand about your vehicle, the greater the safety and pleasure you will derive from driving it.
For more information on Ford Motor Company and its products visit the following website:
In the United States: www.ford.com
In Canada: www.ford.ca
In Mexico: www.ford.com.mx
In Australia: www.ford.com.au
Additional owner information is given in separate publications.
This Owner’s Guide describes every option and model variant available and therefore some of the items covered may not apply to your particular vehicle. Furthermore, due to printing cycles it may describe options before they are generally available.
Remember to pass on the Owner’s Guide when reselling the vehicle. It is an integral part of the vehicle.

SAFETY AND ENVIRONMENT PROTECTION

Warning symbols in this guide

How can you reduce the risk of personal injury to yourself or others? In this guide, answers to such questions are contained in comments highlighted by the warning triangle symbol. These comments should be read and observed.

Warning symbols on your vehicle

When you see this symbol, it is imperative that you consult the relevant section of this guide before touching or attempting adjustment of any kind.
4
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 5
Introduction

Protecting the environment

We must all play our part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps towards this aim. Information in this respect is highlighted in this guide with the tree symbol.
CALIFORNIA Proposition 65 Warning
WARNING: Engine exhaust, some of its constituents, and
certain vehicle components contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. In addition, certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

PERCHLORATE MATERIAL

Certain components of this vehicle such as airbag modules, seat belt pretensioners, and button cell batteries may contain Perchlorate Material – Special handling may apply for service or vehicle end of life disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate.

BREAKING-IN YOUR VEHICLE

Your vehicle does not need an extensive break-in. Try not to drive continuously at the same speed for the first 1,000 miles (1,600 km) of new vehicle operation. Vary your speed frequently in order to give the moving parts a chance to break in.
Do not add friction modifier compounds or special break-in oils since these additives may prevent piston ring seating. See Engine oil in the Maintenance and Specifications chapter for more information on oil usage.

HYBRID OPERATION

This hybrid vehicle combines electric and gasoline propulsion without compromise, to provide breakthrough performance and efficiency. It requires no special fuels and never has to be plugged in. Familiarizing yourself with these unique characteristics will help ensure optimal performance from your new vehicle.
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
5
Page 6
Introduction

Normal vehicle operation

Starting: Turn the ignition key to the start position while your vehicle is in P (Park). The green “Ready Indicator” light will appear in the instrument cluster, letting you know that the vehicle is ready for driving. The engine may not start because this Hybrid vehicle is equipped with Silent Key Start (SKS). This fuel saving feature allows your vehicle to be “ready to drive” without requiring the gas engine to be running. This indicator will remain on while the vehicle is on, whether the engine is running or not to indicate the vehicle is capable of movement (using its electric motor, engine, or both). The vehicle’s computer will determine if an engine start is required. Typically, the engine will not start unless the vehicle is cold, a climate control change is requested, or the accelerator is depressed.
Note: You may notice higher engine speeds upon start-up. This temporary condition is normal and necessary to heat up the cabin and minimize emissions.
Driving: The gas engine automatically starts and stops to provide power when it’s needed and to save fuel when it’s not. While coasting at low speeds, coming to a stop, or standing, the gas engine normally shuts down and the vehicle operates in electric-only mode. Conditions that may cause the engine to start up or remain running include:
Considerable vehicle acceleration
Vehicle speed above 47 mph (75 km/h)
Ascending a hill
Charge level of high voltage battery is low
Very high or low outside temperature (to provide system
cooling/heating)
Engine not warm enough to provide passenger requested cabin temperature
Stopping: The gas engine may shut off to conserve fuel as you come to a stop. Restarting the vehicle is not required. Simply step on the accelerator when you are ready to drive.
Transmission Operation: Due to the technologically advanced, electronically-controlled Continuously Variable Transaxle (eCVT) you will not feel shift changes like those of a non-hybrid vehicle. Your hybrid’s transmission is designed to do its work seamlessly.
6
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 7
Introduction
Since engine speed is controlled by the transmission, it may seem elevated at times. This is normal hybrid operation and helps deliver fuel efficiency and performance.
Neutral: It is not recommended to idle the vehicle in N (Neutral) for
extended periods of time because this will discharge your high voltage battery and decrease fuel economy. Because of the unique nature of the hybrid vehicle, the engine will not start in the N (Neutral) position. Also, the engine cannot provide power to the hybrid system in N (Neutral).
Low Gear: L (Low gear) is designed to mimic the enhanced engine braking available in non-hybrid vehicles. L (Low gear) will produce high engine speeds to provide necessary engine braking. This is normal and will not damage your vehicle. In L (Low gear) the gas engine will remain on more often than in D (Drive gear).
Reverse: R (Reverse gear) vehicle speed is limited to 22 mph (35 km/h).

Unique Hybrid operating characteristics

Your Hybrid, with its new technology, behaves differently compared to a non-hybrid. Here is a description of the major differences:
Battery: Your Hybrid is equipped with a high voltage battery. A cool battery ensures battery life and provides the best possible performance. Your hybrid high voltage battery may periodically re-condition itself to ensure maximum efficiency. You may notice slight changes in drivability during this process, but it’s an important part of your hybrid’s high voltage battery optimization features.
The high voltage battery is cooled by cabin air drawn from vent holes in the front of the rear seat cushions. Avoid placing objects at the vent holes which block air flow to the high voltage battery.
The high voltage battery is located between the rear passenger seat and the trunk. Due to this location, the rear seat for the hybrid vehicle does not have the ability to be lowered to allow pass-through between the trunk and the rear of the passenger compartment. Do not attempt to lower the rear seat.
If the vehicle is left inoperative for over 31 days, it may be necessary to jumpstart the vehicle. For more information, refer to Jump starting (Low voltage [underhood] battery only) in the Roadside Emergencies chapter and also refer to Low and high voltage battery — storage in the Maintenance and Specifications chapter.
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
7
Page 8
Introduction
Engine: The engine speed in your hybrid is not directly tied to your vehicle speed. Your vehicle’s engine and transmission are designed to deliver the power you need at the most efficient engine speed. During heavy accelerations, your hybrid may reach high engine speeds (up to 6000 RPM). This is characteristic of the Atkinson cycle engine technology helping to maximize your hybrid’s fuel economy.
In prolonged mountainous driving, you may see the engine tachometer changing without your input. This is intentional and maintains the battery charge level. You may also notice during extended downhill driving that your engine continues to run instead of shutting off.
During this “engine braking”, the engine stays on, but it’s not using any fuel. You may also hear a slight whine or whistle when operating your vehicle. This is the normal operation of the electric generator in the hybrid system.
During certain events (such as vehicle servicing) your low voltage (underhood) battery may become disconnected or disabled. When this occurs, and after reconnecting the low voltage (underhood) battery and driving the vehicle, the engine may continue to operate for 3-5 seconds after the key is turned to the off position. This is a normal condition, as the vehicle’s computers are relearning the operating characteristics of your particular engine in order to operate it at maximum efficiency.
Braking: Your hybrid is equipped with standard hydraulic braking and regenerative braking. Regenerative braking is performed by your transmission and it captures brake energy and stores it in your high voltage battery.

Driving to optimize fuel economy

Your fuel economy should improve throughout your hybrid’s break-in period. As with any vehicle, fuel economy can be significantly impacted by your driving habits and accessory usage. For best results, keep in mind these tips:
Tire Inflation: Keep tires properly inflated and only use recommended size.
Drive Habits: Aggressive driving increases the amount of energy required to move your vehicle. In general, better fuel economy is achieved with mild to moderate acceleration and deceleration. Moderate braking is particularly important since it allows you to maximize the energy captured by the regenerative braking system.
NOTE: Having your engine running is not always an indication of inefficiency – in some cases it is actually more efficient than driving in electric mode.
8
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 9
Introduction
Additional Tips:
Do not carry extra loads
Be mindful of adding external accessories that may increase
aerodynamic drag
Observe posted speed limits
Perform all scheduled maintenance
There is no need to wait for your engine to “warm up”. The vehicle is
ready to drive immediately after starting
Refer to Essentials of good fuel economy in Maintenance and Specifications chapter for more fuel saving tips.

Frequently asked questions

Question Answer
What are the series of clicks from the cargo area when I first turn the key in the ignition?
Why does the engine sometimes start at key-on?
Why does it take a long time before the engine shuts down?
Why does my engine never shut down above 47 mph (75 km/h)?
The high voltage battery is electrically isolated from the rest of the vehicle when the key is off. When the key is turned to on, high voltage contactors inside the battery are closed to make the electricity available to the motor/generator and enable the vehicle to drive. The clicks are the sound of these contactors as they close and open during start up and shut down.
The vehicle’s computer will determine if an engine start is required at key-on. Silent Key Start (SKS) will start the engine if it is necessary for cabin heating, windshield defrost, or if the outside temperature is low.
There are several reasons the engine stays on for an extended amount of time when it is first started. One common reason is to ensure that the emissions components are warm enough to minimize tailpipe emissions. As the climate gets cooler, this “engine-ON” time is extended.
The engine is required to turn on above this speed to protect the transmission hardware.
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
9
Page 10
Introduction
Question Answer
Why does my engine stay ON when it’s extremely cold outside?
Why does my engine revupsohigh sometimes when I accelerate?
What is the fan noise I hear from the rear of my hybrid?
HowfarcanIgoin Electric Drive if I run out of gas?
What is the engine oil change service interval?
In order to ensure that the climate control system can begin heating the cabin and/or defrosting the windshield as soon as a driver requests it, the engine coolant temperature has to be kept sufficiently hot. Keeping the engine on is required to maintain the correct minimum temperature.
Your vehicle’s engine and transmission are designed to deliver the power you need at the most efficient engine speed. This may be higher than expected during heavy accelerations, and may fluctuate during steady state driving. These are characteristics of the Atkinson engine cycle and the eCVT transmission technology that help maximize your hybrid’s fuel economy.
The fan noise comes from a fan located inside the high voltage battery. This fan turns on when the battery requires cooling air. The fan speed, and associated noise level, will change according to the amount of cooling required to maintain good performance. Maintaining the battery temperature at optimal conditions also prolongs the useful life of the battery and helps to achieve better fuel economy.
Running out of gas is not recommended. However, you may be able to go about one mile, driving at 30 mph (48 km/h), if the battery has a normal state of charge.
The engine oil should be changed every 10,000 miles (16,000 km) under normal operating conditions. See the Scheduled Maintenance Guide chapter.
10
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 11
Introduction
Question Answer
Can I put E10 or E85 in my vehicle, and how will it affect my fuel economy?
How long will my high voltage battery last? Does it need maintenance?
Can you charge the battery with a plug into an A/C outlet?
Can I tow the hybrid behind my motor home with all four wheels down?

SPECIAL NOTICES

New Vehicle Limited Warranty

For a detailed description of what is covered and what is not covered by your vehicle’s New Vehicle Limited Warranty, refer to the Warranty Guide that is provided to you along with your Owner’s Guide.
Your hybrid vehicle can use E10 (10% ethanol, 90% gasoline) fuel, but you may notice slightly reduced fuel economy because ethanol contains less energy per gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol).
The high voltage battery system is designed to last the life of the vehicle and requires no maintenance.
There are no provisions for charging the high voltage battery from a power supply external to the vehicle.
Yes. Your hybrid vehicle can be “flat-towed” without modification. See the Recreational
towing section in the Tires, Wheels and Loading chapter for more information.

Special instructions

For your added safety, your vehicle is fitted with sophisticated electronic controls.
WARNING: Please read the section Airbag Supplemental Restraint System (SRS) in the Seating and Safety Restraints
chapter. Failure to follow the specific warnings and instructions could result in personal injury.
WARNING: Front seat mounted rear-facing child or infant seats should NEVER be placed in front of an active passenger airbag.
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
11
Page 12
Introduction

DATA RECORDING

Service Data Recording

Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. For U.S. only (if equipped), if you choose to use the SYNC Vehicle Health Report, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used for any purpose. See your SYNCsupplement for more information.

Event Data Recording

This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as:
How various systems in your vehicle were operating;
Whether or not the driver and passenger seatbelts were
buckled/fastened;
How far (if at all) the driver was depressing the accelerator and/or the brake pedal; and
How fast the vehicle was travelling; and
Where the driver was positioning the steering wheel.
This data can help provide a better understanding of the circumstances in which crashes and injuries occur.
Note: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data or information (e.g., name, gender, age, and crash location) is recorded (see
12
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 13
Introduction
limitations regarding 911 Assist and Traffic, directions and Information privacy below). However, parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the EDR. Ford Motor Company and Ford of Canada do not access event data recorder information without obtaining consent, unless pursuant to court order or where required by law enforcement, other government authorities or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event Data Recorders applies to SYNCor its features, please note the following: Once 911 Assist (if equipped) is enabled (set ON), 911 Assist may, through any paired and connected cell phone, disclose to emergency services that the vehicle has been in a crash involving the deployment of an airbag or, in certain vehicles, the activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of being used to electronically or verbally provide to 911 operators the vehicle location (such as latitude and longitude), and/or other details about the vehicle or crash or personal information about the occupants to assist 911 operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not activate the 911 Assist feature. See your SYNCsupplement for more information.
Additionally, when you connect to Traffic, Directions and Information (if equipped, U.S. only) the service uses GPS technology and advanced vehicle sensors to collect the vehicle’s current location, travel direction, and speed (“vehicle travel information”) only to help provide you with the directions, traffic reports, or business searches your request. If you do not want Ford or its vendors to receive this information, do not activate the service. Ford Motor Company and the vendors it uses to provide you with this information do not store your vehicle travel information. For more information, see Traffic, Directions and Information, Terms and Conditions. See your SYNCsupplement for more information.
13
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 14
Introduction

CELL PHONE USE

The use of Mobile Communications Equipment has become increasingly important in the conduct of business and personal affairs. However, drivers must not compromise their own or others’ safety when using such equipment. Mobile Communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits.
Mobile Communication Equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.
WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that you use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving and that you comply with all applicable laws.
14
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 15
Introduction

EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION

For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Guide. A market unique supplement may be supplied that complements this book. By referring to the market unique supplement, if provided, you can properly identify those features, recommendations and specifications that are unique to your vehicle. This Owner’s Guide is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for Export. Refer to this Owner’s Guide for all other required
information and warnings.
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
15
Page 16
Introduction
These are some of the symbols you may see on your vehicle.
Vehicle Symbol Glossary
Safety Alert
Fasten Safety Belt Airbag - Front
Airbag - Side
Child Seat Tether Anchor
Anti-Lock Brake System Parking Brake System
Brake Fluid ­Non-Petroleum Based
Stability Control System Speed Control
Master Lighting Switch Hazard Warning Flasher
Fog Lamps-Front Fuse Compartment
See Owner’s Guide
Child Seat Lower Anchor
Brake System
Parking Aid System
Fuel Pump Reset Windshield Wash/Wipe
Windshield Defrost/Demist
16
Rear Window Defrost/Demist
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 17
Vehicle Symbol Glossary
Introduction
Power Windows Front/Rear
Child Safety Door Lock/Unlock
Power Window Lockout
Interior Luggage Compartment Release
Panic Alarm Engine Oil
Engine Coolant
Engine Coolant Temperature
Do Not Open When Hot Battery
Avoid Smoking, Flames, or Sparks
Battery Acid
Explosive Gas Fan Warning
Power Steering Fluid
Maintain Correct Fluid Level
Service Engine Soon Engine Air Filter
MAX
MIN
Passenger Compartment Air Filter
Check Fuel Cap
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Jack
Low Tire Pressure Warning
17
Page 18

Instrument Cluster

WARNING LIGHTS AND CHIMES

60
50
40
H
C
0000000.0mi Trip A
0000.0mi
POWER
P R
N D L
EV
OFF
30
20
10
50
40
20
0
0
MPH
H
L
Warning lights and gauges can alert you to a vehicle condition that may become serious enough to cause extensive repairs. A warning light may illuminate when a problem exists with one of your vehicle’s functions. Many lights will illuminate when you start your vehicle to make sure the bulbs work. If any light remains on after starting the vehicle, refer to the respective system light explanation later in this section for additional information.
Note: Some warning lights are reconfigurable telltale (RTT) indicators; they will display in the message center and function the same as the warning light, but they will not display on startup as regular warning lights do.
Service engine soon: The service engine soon light illuminates when the ignition is turned to the on position to check the bulb.
Illuminates with key on, vehicle off: If the light illuminates, the service engine soon light is working properly.
Illuminates with key on, vehicle off, then starts to blink: The light illuminates when the ignition is turned to the on position to check the bulb and to indicate whether the vehicle is ready for Inspection/Maintenance (I/M) testing. If after 15 seconds the service engine soon light blinks eight times, it means that the vehicle is not ready for Inspection/Maintenance (I/M) testing. This can occur if the vehicle’s engine or transmission has just been serviced, or the battery
18
60
km/h
100
120
70
140
160
180
80
120
90
100
110
avg
mpg:
.
miles to
571
456
MPG
60
F
40
20
E
0
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 19
Instrument Cluster
has recently run down or been disconnected. If the vehicle does not need I/M testing, do nothing. The vehicle is designed to check the emission control system during normal driving. If the vehicle needs I/M testing, refer to the Readiness for Inspection/Maintenance (I/M) testing section in the Maintenance and Specifications chapter.
Illuminates with engine running: The light stays on after the engine is started. It indicates that the on board diagnostics system has detected a problem with the engine, transmission or an emission-related component or system. Contact your authorized dealer as soon as possible. The vehicle will usually be drivable and will not require towing. Refer to On-board diagnostics (OBD-II) section in the Maintenance and Specifications chapter for information on temporary malfunctions that may not require vehicle service.
Blinks with engine running: The light stays on after the engine is started and sometimes blinks. It indicates that the On Board Diagnostics System has detected an engine misfire problem with the engine. While the light is blinking, engine misfire is occurring which could damage your catalytic converter. Drive in a moderate fashion (avoid heavy acceleration and deceleration) and contact your authorized dealer as soon as possible.
WARNING: Under engine misfire conditions, excessive exhaust
temperatures could damage the catalytic converter, the fuel system, interior floor coverings or other vehicle components, possibly causing a fire.
Brake system warning: To confirm the brake system warning light is functional, it will momentarily illuminate when the ignition is turned to the on position (when the engine is not running), or in a position between on and start, or by applying the parking brake when the ignition is turned to the on position. If the brake system warning light does not illuminate at this time, contact your authorized dealer as soon as possible. Illumination after releasing the parking brake indicates low brake fluid level or brake system malfunction. Contact your authorized dealer as soon as possible.
BRAKE
P!
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
19
Page 20
Instrument Cluster
WARNING: Driving a vehicle with the brake system warning
light on is dangerous. A significant decrease in braking performance may occur. It will take you longer to stop the vehicle. Contact your authorized dealer as soon as possible. Driving extended distances with the parking brake engaged can cause brake failure and the risk of personal injury.
Anti-lock brake system: If the ABS light stays illuminated or continues to flash, a malfunction has been detected. Contact your authorized dealer as soon as possible. Normal braking is still functional unless the brake warning light also is illuminated.
Check brake system/Brake fluid level low (RTT): Indicates the
braking system is not operating properly or that the brake fluid level is low. A message may also display in the message center. Contact your authorized dealer as soon as possible.
Parking brake engaged (RTT):
Displays when the parking brake is engaged. A message may also display in the message center.
BRAKE
ABS
!
P
BRAKE
Airbag readiness: The warning light illuminates momentarily when the ignition is turned to the on position. The supplementary restraint system includes the airbags and seat belt buckle pretensioners. If this light fails to illuminate when the ignition is turned on, continues to flash or remains on, contact your authorized dealer as soon as possible. A chime will sound if there is a malfunction in the indicator light.
20
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 21
Instrument Cluster
Safety belt: The warning light illuminates momentarily when the ignition is turned to the on position. Illuminates to remind you to fasten your safety belt. A Belt-Minder chime will also sound to remind you to fasten your safety belt. Refer to the Seating and Safety Restraints chapter to activate/deactivate the Belt-Minderchime feature.
Stop safely hazard warning (RTT): Indicates Hybrid component
fault/failure that will cause the vehicle to shutdown, fail to start or enter into a limited operating mode. A message may also display in the message center.
Note: If the vehicle is still running, the vehicle may soon shutdown without further warning and should be stopped safely.
If this lamp is lit, stop the vehicle, shift to P (Park), turn the key to the off position, and attempt to restart the vehicle. If the fault remains, the vehicle may require refueling, jump starting or service. For information regarding the low-voltage (12–volt) battery only, please refer to Jump
starting (low voltage [underhood] battery only) in the Roadside Emergencies chapter.
Ready to drive: Illuminates once the vehicle has successfully started and will remain lit throughout the drive. Indicates the vehicle is ready to drive even when you don’t hear the gasoline engine running.
Ready to drive (RTT): Illuminates briefly once the vehicle has successfully started. Indicates that the vehicle is ready to drive even when you don’t hear the gasoline engine running.
Charging system (RTT):
Illuminates when the low-voltage (12-volt) battery is not charging properly. The message center displays CHECK CHARGING SYSTEM. If it stays on while the vehicle is running (Ready to drive indicator is illuminated), there may be a
21
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 22
Instrument Cluster
malfunction with the charging system. Contact your authorized dealer as soon as possible. This indicates a problem with the electrical system or a related component.
Engine oil pressure (RTT):
Illuminates when the oil pressure falls below the normal range. The message center displays LOW OIL PRESSURE when the engine oil level is low. Check the oil level and add oil if needed. If the warning light or message stays on, even though the oil level is correct, do not start the engine and contact your authorized dealer as soon as possible. This indicates a problem with the engine or a related component. Refer to Engine oil in the Maintenance and Specifications chapter.
High engine or high motor electronic coolant temperature (RTT): Illuminates when the engine
coolant or motor electronics coolant temperature is high. The message center displays HIGH ENGINE TEMPERATURE / HIGH MOTOR TEMPERATURE when the engine coolant or motor electronics are overheating. Stop the vehicle as soon as safely possible, turn off the engine, and let it cool. Check the coolant and coolant level. If the light and message stays on or continues to turn on after the vehicle warms up, contact your authorized dealer as soon as possible. Continuing to drive with an overheated engine can cause serious engine damage. This indicates a problem with the engine or a related component. Refer to
Engine coolant and motor/electronics coolant in the Maintenance and Specifications chapter.
WARNING: Never remove the coolant reservoir cap while the
engine is running or hot.
AdvanceTrac威: Illuminates when AdvanceTracis active. If the light remains on, contact your authorized dealer as soon as possible. Refer to the Driving chapter for more information.
22
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 23
Instrument Cluster
AdvanceTracoff: Illuminates when AdvanceTrachas been disabled by the driver. Refer to the Driving chapter for more information.
Low tire pressure warning:
Illuminates to warn you when your tire pressure is low. If the telltale remains on solid at start up or while driving, the tire pressure should be checked. The message center will also display LOW TIRE PRESSURE when one or more tires on your vehicle have low tire pressure.
The telltale can also warn you when the system is malfunctioning. If the telltale begins to flash, when the ignition is first turned on or while driving, contact your authorized dealer as soon as possible. The message center will also display TIRE PRESSURE SENSOR FAULT or TIRE PRESSURE MONITOR FAULT when the system is malfunctioning.
Please note that if your spare tire is in use, the damaged road tire must be re-installed on your vehicle to restore system functionality. For more information on this system, refer to Tire pressure monitoring system (TPMS) in the Tires, Wheels and Loading chapter.
Low fuel (RTT): Displays when the fuel level in the fuel tank is at or near empty. The fuel gage will turn yellow and then red depending on fuel level. A message may also display in the message center. Refer to Fuel gauge in this chapter.
Speed control (RTT): The speed control system indicator light changes color to indicate what mode the system is in:
On (amber light): Illuminates when the speed control system is turned on. Turns off when the speed control system is engaged or turned off.
Engaged (green light): Illuminates when the speed control system is engaged. Turns off when the speed control system is disengaged.
OFF
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
23
Page 24
Instrument Cluster
Throttle Control/Powertrain malfunction (RTT): Illuminates
when a powertrain fault has been detected. If the indicator stays on or continues to come on, contact your authorized dealer as soon as possible.
Door ajar (RTT): Displays when the ignition is in the on position and any door is not completely closed. A message may also display in the message center.
Turn signal: Illuminates when the left or right turn signal or the hazard lights are turned on. If the indicators flash faster, check for a burned out bulb.
High beams: Illuminates when the high beam headlamps are turned on.
Key-in-ignition warning chime: Sounds when the key is left in the ignition in the off, lock or accessory position and the driver’s door is opened.
Headlamps on warning chime: Sounds when the headlamps or parking lamps are on, the ignition is off (the key is not in the ignition) and the driver’s door is opened.
Parking brake on warning chime: Sounds when the parking brake is left on and the vehicle is driven. If the warning stays on after the park brake is off, contact your authorized dealer as soon as possible.
Turn signal on warning chime: Sounds when the turn signal has been left on for an extended period of time.
HEV Engine off reminder chime: Sounds for 10 seconds when the PRNDL is in the P (Park) position and the Driver’s door is ajar (open) while ignition is on. Always turn your ignition key to off and remove key before leaving your vehicle. (The engine may be off when the vehicle is stopped, yet the key is on, and the engine can turn on at any time)
Message center activation chime: Sounds when some messages appear in the message center display for the first time.
Memory seat feedback chime: Sounds during memory seat programming to confirm that a memory position has been set.
Perimeter alarm warning chime: Sounds when using a key to unlock the driver’s doors and the perimeter alarm is armed.
24
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 25
Instrument Cluster

GAUGES

Your vehicle is equipped with an LCD (liquid crystal display), reconfigurable instrument cluster. You can choose from four information levels, and also customize certain options within each level. The instrument cluster also comes with a demo mode and tutorial feature to demonstrate the four instrument cluster levels. Refer to Message center in the this chapter to choose the display level you’d like and to use the demo and tutorial modes.
Inform instrument cluster (standard cluster shown, metric similar)
60
H
C
0000000.0mi Trip A
0000.0mi
50
40
P R
N D L
OFF
30
20
10
50
40
20
0
0
MPH
H
L
60
km/h
100
120
70
140
180
160
80
120
90
100
110
avg
mpg:
.
miles to
571
456
F
E
The simplest of cluster displays.
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
25
Page 26
Instrument Cluster
Enlighten instrument cluster (standard cluster shown, metric similar)
60
50
40
H
P
C
0000000.0mi Trip A
0000.0mi
6
R
4
N D
2
L
0
RPM
x1000
OFF
20
30
10
50
40
20
0
0
MPH
Displays unique hybrid vehicle gauges, along with many of the familiar gauges from a conventional gasoline vehicle.
60
km/h
100
120
70
140
160
180
80
120
90
100
110
avg
mpg:
.
miles to
571
456
MPG
60
F
40
20
E
0
26
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 27
Instrument Cluster
Engage instrument cluster (standard cluster shown, metric similar)
60
50
20
30
10
40
0
50
40
20
0
MPH
H
C
0000000.0mi Trip A
0000.0mi
POWER
P R
N D L
OFF
EV
H
L
The next step in hybrid vehicle information, including innovative information displays intended to educate the driver about the hybrid system.
60
km/h
100
120
70
140
180
160
80
120
90
100
110
mpg:
.
MPG
60
F
0
4
0
2
E
0
571
miles to
avg
456
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
27
Page 28
Instrument Cluster
Empower instrument cluster (standard cluster shown, metric similar)
60
50
20
30
10
40
0
50
40
20
0
MPH
H
C
0000000.0mi Trip A
0000.0mi
PWR
ACC
P R
N D L
OFF
EV
H
L
The most information-rich display, with gauges designed to allow drivers to decide for themselves what driving behavior is most efficient at any given moment.
Speedometer: Indicates the current vehicle speed.
60
km/h
100
120
70
140
160
180
80
120
30
20
10
90
100
110
40
avg
mpg:
.
70
140
180
160
miles to
80
110
120
571
456
90
100
MPG
F
60
40
20
E
0
60
50
100
60
50
40
20
0
0
MPH
120
km/h
28
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 29
Instrument Cluster
Engine coolant temperature gauge: Indicates engine coolant
temperature. At normal operating temperature, the level indicator will be blue and will be in the normal range (between “H” and “C”). If the engine coolant temperature exceeds the normal range, the level indicator will change to red to indicate that the engine is overheating. Stop the vehicle as soon as safely possible, switch off the engine and let the engine cool.
Empower instrument cluster level only: The gauge will illuminate in green or white to indicate the following:
High-voltage battery information gauge: The fill level indicates the
amount of energy stored in the high-voltage battery as a percent of total energy capacity. The level will increase and decrease as the battery charges and discharges during normal operation, but the hybrid system will attempt to control the level to approximately the middle of the gauge under most driving conditions.
Indicator white: This indicates that the hybrid system is not warm enough to allow operation in electric vehicle mode only. The gasoline engine will run continuously when the indicator is white.
Note: During silent key start mode, the but the gasoline engine will not run. This is a result of the vehicle
computer allowing the engine to be cooler during the silent key start period. This is normal operation and does not indicate a problem with your vehicle. After the first engine start, the
green when the gasoline engine is warm enough to turn off.
Indicator green: This indicates that the hybrid system is warm enough to allow operation in electric vehicle mode.
If the vehicle operates in electric mode long enough, it is possible that the gasoline engine may need to run to keep the system warm. In this case, the
indicator will revert back to white.
indicator next to the
indicator will be white,
indicator will turn
29
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 30
Instrument Cluster
Enlighten, Engage and Empower instrument cluster levels only: The up and down arrows provide information about the energy (both stored and used) associated with the high voltage battery. The up arrow indicates battery charging, such as when extra energy is stored in the battery when coasting or braking. The down arrow indicates battery discharging such as when the battery provides extra power to boost the vehicle’s acceleration.
Engage and Empower instrument cluster levels only: A circular symbol appears in the center of the gauge when energy is being recaptured through the regenerative braking system. This indicates that your hybrid vehicle is capturing and using energy that would have been lost in a conventional vehicle. The regenerative braking system can be activated by braking or coasting (i.e. even when you’re not pressing the brake pedal).
Note: The up/down arrows include energy being used by accessories (i.e. air conditioning, headlights, radio, etc.).
Fuel gauge: With the ignition on, this gauge indicates approximately how much fuel is left in the fuel tank. The fuel gauge may vary slightly when the vehicle is in motion or on a grade. When fuel level becomes low (50 miles [80 km] to empty), the level indicator will change to bright yellow. When fuel level becomes critically low (0 miles [0 km] to empty), the level indicator will change to red.
The fuel icon with the arrow points to the side of the vehicle that the fuel filler door is on.
Refer to Filling the tank in the Maintenance and Specifications chapter for more information.
30
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 31
Instrument Cluster
Instantaneous fuel economy gauge: The instantaneous fuel
economy is displayed in miles per gallon (or liters per 100 kilometers) from 0 to 60 mpg (or 0 to 30L/100km). Your vehicle must be moving to calculate instantaneous fuel economy. If your instantaneous fuel economy is greater than 60 mpg, a “+” sign will be displayed next to the 60, indicating that the current value is above the maximum that the graph can display. Instantaneous fuel economy cannot be reset. You may turn this gauge on or off at any information level. Refer to Message center in this chapter for more information.
Efficiency information gauge: You have three choices for displaying efficiency information: Efficiency Leaves, History Graph, or No Efficiency Information. You may make this selection at any information level. Refer to Message center in this chapter for more information on choosing the efficiency displays.
Efficiency leaves: Indicates short term driving efficiency, measured over the last few minutes. The more leaves and vines that are displayed, the more efficiently you’re driving. Leaves and vines will occasionally appear and disappear to indicate a change in driving efficiency.
Note: The efficiency display can be impacted by your use of brakes, accelerator and accessories as well as environmental conditions such as terrain and weather.
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
31
Page 32
Instrument Cluster
Efficiency flowers: Indicates long term driving efficiency. The more flowers that are displayed, the more efficiently you have driven. Once earned, the flowers will remain permanently unless long term fuel efficiency is reset.
Note: Flowers only appear when efficiency leaves are displayed.
History graph: Indicates average fuel economy in 10, 20, or 60 minute intervals. You can choose the interval using the message center. The graph is updated each minute with the fuel economy that was achieved during the prior 1, 2, or 6 minutes of driving, respectively. Each new average will be added to the left side of the graph, shifting the past data to the right. When the graph area is full, the right most point will be deleted, keeping a running scroll with the bar on the left being the most recent. Note that previous values will remain when the vehicle is shut off and restarted, but values from a previous drive cycle will be grayed out. The average fuel economy since the last reset, or last 2,000 miles (3,200 km) of driving, is shown as a horizontal line across the bar graph. Refer to Message center in this chapter for more information on the history graph display mode.
No efficiency information: If you choose, you may turn off both the Efficiency leaves and History Graph using the message center. In this case, the portion of your instrument cluster devoted to this information will be blank. Refer to Message center in this chapter for more information on choosing no efficiency information.
Average fuel economy: Your average fuel economy in miles/gallon will be displayed at the top right of your vehicle’s instrument cluster or in liters/100 km at the lower right along with the efficiency leaves, history graph or no display (shown previously with history graph). You may reset this average at any time. Refer to Message center in this chapter for more information on the average fuel economy display mode.
32
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 33
Instrument Cluster
If you calculate your average fuel economy by dividing distance traveled by amount of fuel used, your figure may be different than displayed for the following reasons:
Your vehicle was not perfectly level during fill-up
Differences in the automatic shut-off points on the fuel pumps at
service stations
Variations in top-off procedure from one fill-up to another
Rounding of the displayed values to the nearest 0.1 gallon (liter)
To determine your average highway fuel economy, do the following:
1. Drive the vehicle at least 5 miles (8 km) with the speed control system engaged to display a stabilized average.
2. Record the highway fuel economy for future reference.
It is important to press the RESET button to reset the function after setting the speed control to get accurate highway fuel economy readings.
For more information refer to Essentials of good fuel economy in the Maintenance and Specifications chapter.
Distance to empty (DTE): Distance to Empty is displayed in the lower right for miles or on the top right for kilometers of your vehicle’s instrument cluster along with the efficiency, history graph or no display (shown previously with history graph). This function will give you an estimate of how far you can drive with the fuel remaining in your tank under normal driving conditions. Distance to empty will vary according to your driving habits.
DTE is calculated using a running average fuel economy, which is based on your recent driving history of 500 miles (800 km). This value is not the same as the average fuel economy display. The running average fuel economy is re-initialized to a factory default value if the battery is disconnected.
Turn your vehicle off when refuelling to correctly detect the amount fuel being added and allow this feature to work correctly.
Refer to Message center in this chapter for more information on the distance to empty display mode.
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
33
Page 34
Instrument Cluster
Tachometer and EV mode gauge (enlighten instrument cluster level only): When the gasoline
engine is running, this gauge displays the engine speed in revolutions per minute (RPM). When the hybrid system is operating in electric vehicle mode (without the gasoline engine), EV is displayed. See EV mode only next.
EV mode only (enlighten instrument cluster level only):
When the hybrid system is operating in electric vehicle mode only, EV is displayed.
Split power gauge (engage instrument cluster level only):
This gauge indicates the power being supplied by the vehicle’s two power sources: the high voltage battery and the gasoline engine. When the hybrid system is operating in electric vehicle mode (without the gasoline engine), “EV” is displayed.
Maximum displayed gasoline engine power is greater than the maximum displayed battery power.
34
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 35
Instrument Cluster
Accessory power gauge (empower instrument cluster level only): This gauge indicates
electrical power demands from your vehicle’s accessory systems. Accessories such as air conditioning, headlights, and radio use power but do not contribute to propelling the vehicle. The higher the level indication on this gauge, the more accessory power is being used. You can see the level of this gauge change by turning accessories on and off.
Vehicle power gauge (empower instrument cluster only): When
the transmission is in a drive gear only, this gauge shows you vehicle power demand and gasoline engine on/off threshold. It is designed to show you how close you are to the gasoline engine on/off threshold and how much power you are requesting by how much you press on the accelerator pedal.
The red level indicator shows vehicle power demand. The more you press on the accelerator pedal, the more power you demand of the vehicle. The green box shows the gasoline engine on/off threshold. If vehicle power demand is reduced, the gasoline engine will turn off when the red level indicator moves below the green box. In this case, the hybrid system is operating in electric vehicle mode and EVis displayed at the bottom of the gauge. When the red level indicator exceeds the threshold, the system commands the gasoline engine on (and the EV disappears).
When the gasoline engine is on for reasons outside of your control (such as warming up the system or charging a low battery), the gasoline engine on/off threshold (green box) disappears. When the on/off threshold box is not displayed, the gasoline engine will not turn off regardless of how little power you demand (even lifting your foot off of the accelerator).
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
35
Page 36
Instrument Cluster
Trip odometer: Registers the miles (kilometers) of individual journeys. Press and release the message center INFO button until TRIP A mode appears in the display. Press the button again to select the TRIP B feature. Press the RESET button to reset.
Trip summary: When the ignition key is turned to the off position, the instrument cluster will transition to a trip summary screen which displays the following information for your most recent drive:
Distance
Fuel economy
Fuel used
Trip efficiency (this is displayed via the efficiency leaves graphic).
Long term fuel economy is also displayed, showing the vehicle’s fuel economy since the last customer reset. To reset long term fuel economy, see Resets in the Message center section in this chapter.

MESSAGE CENTER

With the ignition in the on position, the message center, located on your instrument cluster, displays important vehicle information through a constant monitor of vehicle systems. You may select display features on the message center for a display of status. The system will also notify you of potential vehicle problems with a display of system warnings followed by a long indicator chime.

Selectable features

The INFO, RESET and SETUP buttons, located on the steering wheel, control the message center functions.
36
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
SET
CNCL
RSM
INFO
ON
OFF
RESET
SETUP
Page 37
Instrument Cluster
Info menu
The top line of the display is the odometer which is always present.
Repeatedly pressing the INFO button cycles the display through the following options which display on the lower line:
INFO
RESET
SETUP
Trip Odometer A or B Elapsed Drive Time 1 or 2
Average Fuel Economy MyKey Miles (km)
Blank Display
Trip odometer A or B
Refer to Gauges in this chapter.
Elapsed drive time 1 or 2
Select this function from the INFO menu to display a timer.
To operate this feature, do the following:
1. Press and release RESET in order to start the timer.
2. Press and release RESET to pause the timer.
3. Press and hold RESET for two seconds in order to reset the timer.
0.0mi
Avg MPG
37.0
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
37
Page 38
Instrument Cluster
Average fuel economy
Press INFO to display your average fuel economy in miles/gallon or liters/100 km.
If you calculate your average fuel economy by dividing miles traveled by gallons of fuel used (liters of fuel used by 100 kilometers traveled), your figure may be different than displayed for the following reasons:
Your vehicle was not perfectly level during fill-up.
Differences in the automatic shut-off points on the fuel pumps at
service stations.
Variations in top-off procedure from one fill-up to another.
Rounding of the displayed values to the nearest 0.1 gallon (liter).
To determine your average highway fuel economy, do the following:
1. Drive the vehicle at least 5 miles (8 km) with the speed control system engaged to display a stabilized average.
2. Record the highway fuel economy for future reference. It is important to press RESET in order to reset the function after
setting the speed control to get accurate highway fuel economy readings. For more information refer to Essentials of good fuel economy in the
Maintenance and Specifications chapter.
MyKey™ miles
Select this function from the INFO menu to display tracked MyKey™ mileage (km). For more information refer to MyKey™ in the Locks and Security chapter.
Blank display
Press INFO to select this function from the INFO menu to turn the display area off.
Setup menu
The setup menu can fully display on both the right and left sides of your instrument cluster. The left side contains the menu function while the right side contains help information that changes based on the current menu selection. The right side is intended to be visible only when the vehicle is stopped. The menu on the left side can be accessed at any time by pressing the SETUP button.
38
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 39
Instrument Cluster
The setup menu operates by use of the INFO, SETUP, and RESET buttons:
SETUP: Press to enter the setup menu. Press SETUP to scroll through the list in the active window. The list wraps back to the first item when the end of the list is reached. An arrow at the top or bottom (or both) of the list indicates that additional entries are available.
RESET: Selects the currently highlighted list item and moves the selection to the right. The currently selected options are indicated by a check mark. Press SETUP to scroll through the list of options and then press RESET to select that item. A check mark will appear next to the selected item.
INFO: Used to move left in the menu and to exit out.
Display settings
Press SETUP to reach Display Settings. While Display Settings is highlighted, press RESET to select it and move
right to display the following:
Display mode
Choosing display mode allows you to select which instrument cluster level you would like displayed. While Display Mode is highlighted, press RESET to select it and move right to display to the following:
Inform
Enlighten (default level)
Engage
Empower
Press SETUP to scroll through the list and highlight one of the choices. Press RESET to pick the highlighted item.
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
39
Page 40
Instrument Cluster
Fuel economy
Use this to turn the instantaneous fuel economy gauge on or off. While Fuel Economy is highlighted, press RESET to select it and move right to highlight the following choices:
On
Off
Press SETUP to scroll through the list and highlight one of the choices. Press RESET to pick the highlighted item.
Efficiency gauge
Use this to choose the type of efficiency gauge display you would like. While Efficiency Gauge is highlighted, press RESET to select it and move right to display to the following:
Efficiency Leaves
History Graph
None
Press SETUP to scroll through the list and highlight one of the choices. Press RESET to pick the highlighted item.
FE history length
Use this to set the fuel efficiency history length for the history graph. While FE History Length is highlighted, press RESET to select it and move right to display to the following:
10
20
60
Press SETUP to scroll through the list and highlight one of the choices. Press RESET to pick the highlighted item.
These indicate average fuel economy in 10, 20, or 60 minute intervals. The graph is updated each minute with the fuel economy that was achieved during the prior 1, 2, or 6 minutes of driving, respectively.
Language
While Language is highlighted, press RESET to select it and move right to display the following:
English
Francais
Español
40
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 41
Instrument Cluster
Press SETUP to scroll through the list and highlight one of the choices. Press RESET to pick the highlighted item.
Units
While Units is highlighted, press RESET to select it and move right to display the following:
English
Metric
Press SETUP to scroll through the list and highlight one of the choices. Press RESET to pick the highlighted item.
Vehicle settings
Press SETUP to reach Vehicle Settings. While Vehicle Settings is highlighted, press RESET to select it and move
right to display the following:
Autolamp
This feature keeps your headlights on for up to three minutes after the ignition is switched off.
While Autolamp is highlighted, press RESET to select it and move right to display the following autolamp delay values (in seconds):
0 60
10 90
20 120
30 180
Press SETUP to scroll through the list and highlight one of the choices. Press RESET to pick the highlighted item.
Autolock
This feature automatically locks all vehicle doors when the vehicle is shifted into any gear, putting the vehicle in motion.
While Autolock is highlighted, press RESET to select it and move right to display the following:
On
Off
Press SETUP to scroll through the list and highlight one of the choices. Press RESET to pick the highlighted item.
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
41
Page 42
Instrument Cluster
Autounlock
This feature automatically unlocks all vehicle doors when the driver’s door is opened within 10 minutes of the ignition being turned off.
While Autounlock is highlighted, press RESET to select it and move right to display the following:
On
Off
Press SETUP to scroll through the list and highlight one of the choices. Press RESET to pick the highlighted item.
Blind spot (if equipped)
The blind spot information system is designed to assist the driver by monitoring the side areas on both sides of the vehicle and to the rear.
While Blind Spot is highlighted, press RESET to select it and move right to display the following:
On
Off
Press SETUP to scroll through the list and highlight one of the choices. Press RESET to pick the highlighted item.
Cross traffic (if equipped)
This system is designed to assist and warn the driver when backing out of parking spaces.
While Cross Traffic is highlighted, press RESET to select it and move right to display the following:
On
Off
Press SETUP to scroll through the list and highlight one of the choices. Press RESET to pick the highlighted item.
Easy entry/exit seat
This feature moves the driver’s seat rearward during vehicle entry and exit.
While Easy Entry/Exit Seat is highlighted, press RESET to select it and move right to display the following:
On
Off
42
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 43
Instrument Cluster
Press SETUP to scroll through the list and highlight one of the choices. Press RESET to pick the highlighted item.
Oil life
An oil change is required whenever indicated by the message center. To reset the oil monitoring system to 100% (or another value) after each
oil change perform the following: While Oil Life is highlighted, press RESET to select it and move right to
display the following:
Set to 100% Set to 50%
Set to 90% Set to 40%
Set to 80% Set to 30%
Set to 70% Set to 20%
Set to 60% Set to 10%
Press SETUP to scroll through the list and highlight one of the choices. Press RESET to pick the highlighted item.
See the Maintenance and Specifications chapter regarding engine oil and change intervals.
Rear park aid (if equipped)
This feature sounds a warning tone to warn the driver of obstacles near the rear bumper, and functions only when R (Reverse) gear is selected.
While Rear Park Aid is highlighted, press RESET to select it and move right to display the following:
On
Off
Press SETUP to scroll through the list and highlight one of the choices. Press RESET to pick the highlighted item.
MyKey™
The MyKey feature allows you to program a restricted driving mode to promote good driving habits. Refer to MyKey in the Locks and Security chapter.
Press SETUP to reach MyKey™.
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
43
Page 44
Instrument Cluster
While MyKey™ is highlighted, press RESET to cycle the message center through each of the systems being monitored:
Create MyKey
This feature While Create MyKey is highlighted, press RESET to select it and move
right to display the following:
Confirm Press REST for two seconds to confirm or press INFO to cancel.
MyKey AdvTrac
While MyKey AdvTrac is highlighted, press RESET to select it and move right to display the following:
Manual
Always On
Press SETUP to scroll through the list and highlight one of the choices. Press RESET to pick the highlighted item.
MyKey Speed
While MyKey Speed is highlighted, press RESET to select it and move right to display the following:
Off
80 MPH ( 130 km/h)
Press SETUP to scroll through the list and highlight one of the choices. Press RESET to pick the highlighted item.
MyKey Chimes
While MyKey Chimes is highlighted, press RESET to select it and move right to display the following:
Off
45 MPH (75 km/h)
55 MPH (90 km/h)
65 MPH (105 km/h)
Press SETUP to scroll through the list and highlight one of the choices. Press RESET to pick the highlighted item.
44
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 45
Instrument Cluster
MyKey Volume
While MyKey Volume is highlighted, press RESET to select it and move right to display the following:
Limited
Not Limited
Press SETUP to scroll through the list and highlight one of the choices. Press RESET to pick the highlighted item.
Clear MyKey
While Clear MyKey is highlighted, press RESET to select it and move right to display the following:
Confirm
Press SETUP for two seconds to confirm or press INFO to cancel.
System check
Press SETUP to reach System Check. While System Check is highlighted, press RESET to cycle the message
center through each of the systems being monitored:
1. OIL LIFE 8. BRAKE SYSTEM
2. ELECTRIC DRIVE 9. FUEL LEVEL XXX MI (KM)
3. CHARGING SYSTEM
4. DOORS
5. TRUNK 12. MYKEY(S) PROGRAMMED
6. BLINDSPOT (if equipped)
7. CROSS TRAFFIC (if equipped)
Demo
The demo briefly displays each of the gauge displays available. Press SETUP to reach Demo. While Demo is highlighted, press RESET to start the demo. Pressing
INFO, SETUP or RESET will exit the demo.
10. MYKEY USED (if MyKey™ is programmed)
11. MYKEY DISTANCE (if MyKey™ is programmed)
13. ADMIN KEY(S) PROGRAMMED
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
45
Page 46
Instrument Cluster
Tutorial
The tutorial is a self-paced guide that provides a brief overview of instrument cluster features.
Press SETUP to reach Tutorial. While Tutorial is highlighted, press RESET to start the tutorial. Use the
INFO, SETUP and RESET buttons to navigate through the tutorial.
Resets
Press SETUP to reach Resets. While Resets is highlighted, press RESET to select it and move right to
display to the following:
Reset to Default: Resets the instrument cluster display options to their factory defaults setting.
Long Term Fuel Econ: Resets the long term fuel economy value displayed on the shutdown trip summary screen to 0. This will also clear and reset the efficiency flowers.
Press SETUP to scroll through the list and highlight one of the choices. Press RESET to reset the highlighted item.
System warnings
System warnings and important information about vehicle status will be displayed at the left side of your vehicle’s instrument cluster. System warnings alert you to possible problems or malfunctions in your vehicle’s operating systems. Warnings will be displayed in large format on the left side of the instrument cluster and then will shrink to a small format if cleared by pressing the RESET button. The warning will remain on the far left until the condition causing the warning is corrected.
The message center will display the temperature gauge and PRNDL indicator if there are no more warning messages. This allows you to use the full functionality of the message center after you acknowledge the warning by pressing RESET and clearing the warning message.
Types of messages and warnings:
Some messages will appear briefly to inform you of something you may need to take action on or be informed of.
Some messages will appear once and then again when the vehicle is restarted.
Some messages will reappear after clearing or being reset if a problem or condition is still present and needs your attention.
46
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 47
Instrument Cluster
Some messages can be acknowledged and reset by pressing RESET. This allows you to use the full message center functionality by clearing the message.
PARK BRAKE ENGAGED — Displayed when the park brake is engaged. If the warning stays on after the park brake is off, contact your authorized dealer as soon as possible.
CHECK BRAKE SYSTEM — Displayed when the brake system needs servicing. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible.
STOP SAFELY NOW — Displayed when the stop safety hazard warning lamp is illuminated. This indicates a hybrid component fault/failure that will cause the vehicle to shut down, fail to start or enter into limited operating mode.
Note: If the vehicle is still running, it may soon shut down without further warning and should be stopped safely. Contact your authorized dealer as soon as possible.
HIGH ENGINE TEMPERATURE — Displayed when the engine coolant is overheating. Engine coolant temperature warning lamp will illuminate indicating coolant temperature is high. Stop the vehicle as soon as safely possible, turn off the engine and let it cool. Check the coolant level. Refer to Engine coolant in the Maintenance and Specifications chapter. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible.
WARNING: When the engine and radiator are hot, scalding
coolant and steam may shoot out under pressure and cause serious injury. Do not remove the cooling system cap when the engine and radiator are hot.
HIGH MOTOR TEMPERATURE — Displayed when the motor electronics are overheating. Stop the vehicle as soon as safely possible, turn off the engine and let it cool. Refer to Engine coolant and motor/electronics coolant in the Maintenance and Specifications chapter. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible.
CHECK CHARGING SYSTEM — Displayed when the electrical system is not maintaining proper voltage. If you are operating electrical accessories when the engine is idling at a low speed, turn off as many of the electrical loads as soon as possible. If the warning stays on or comes on when the engine is operating at normal speeds, contact your authorized dealer as soon as possible.
47
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 48
Instrument Cluster
POWER STEERING ASSIST FAULT — The power steering system has disabled power steering assist due to a system error, service is required.
SERVICE POWER STEERING — The power steering system has detected a condition that requires service.
SERVICE POWER STEERING NOW — The power steering system has detected a condition within the power steering system that requires service immediately.
SERVICE ADVANCETRAC — Displayed when the AdvanceTrac system has detected a condition that requires service.
DRIVER DOOR AJAR — Displayed when the driver’s door is not completely closed.
PASSENGER DOOR AJAR — Displayed when the passenger side door is not completely closed.
REAR LEFT DOOR AJAR — Displayed when the rear left door is not completely closed.
REAR RIGHT DOOR AJAR — Displayed when the rear right door is not completely closed.
CHECK FUEL FILL INLET — Displayed when the fuel fill inlet may not be properly closed. Refer to Easy Fuel™ “no cap” fuel system in the Maintenance and Specifications chapter.
FUEL LEVEL LOW — Displayed as an early reminder of a low fuel condition.
BRAKE FLUID LEVEL LOW — Indicates the brake fluid level is low and the brake system should be inspected immediately. Refer to Brake fluid in the Maintenance and Specifications chapter.
CHECK PARK AID (if equipped) — Displayed when the transmission is in R (Reverse) and the Reverse Sensing System (Park Aid) is disabled. Refer to Reverse Sensing System (Park Aid) in this section to enable.
LOW TIRE PRESSURE — Displayed when one or more tires on your vehicle have low tire pressure. Refer to Inflating your tires in the Tires, Wheels and Loading chapter.
TIRE PRESSURE MONITOR FAULT — Displayed when the tire pressure monitoring system is malfunctioning. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible.
48
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 49
Instrument Cluster
TIRE PRESSURE SENSOR FAULT — Displayed when a tire pressure sensor is malfunctioning, or your spare tire is in use. For more information on how the system operates under these conditions, refer to
Tire Pressure Monitoring System (TPMS) in the Tires, Wheels and Loading chapter. If the warning stays on or continues to come on,
contact your authorized dealer as soon as possible.
TRUNK AJAR — Displayed when the trunk is not completely closed. REMOVE OBJECTS NEAR PASS SEAT — Displayed when objects
are by the passenger seat. After the objects are moved away from the seat, if the warning stays on or continues to come on, contact your authorized dealer as soon as possible.
ENGINE OIL CHANGE SOON — Displayed when the engine oil life remaining is 10% or less.
OIL CHANGE REQUIRED — Displayed when the oil life left reaches 0%.
BLIND SPOT SYSTEM FAULT (if equipped) — Displayed when a fault with the blind spot information system has occurred. Contact your authorized dealer as soon as possible.
CROSS TRAFFIC SYSTEM FAULT (if equipped) — Displayed when a fault with the cross traffic alert system has occurred. Contact your authorized dealer as soon as possible.
BLIND SPOT NOT AVAILABLE (if equipped) — Displayed when blind spot information system is not available. See Blind spot information system in the Driving chapter.
CROSS TRAFFIC NOT AVAILABLE (if equipped) — Displayed when cross traffic alert is not available. See Blind spot information system in the Driving chapter.
SENSOR BLOCKED SEE MANUAL (if equipped) — Displayed when the blind spot information system/cross traffic alert system sensors are blocked. See Blind spot information system in the Driving chapter.
VEHICLE COMING FROM LEFT (if equipped) — Displayed when the blind spot information system with cross traffic alert (CTA) system is operating and senses a vehicle. See Blind spot information system in the Driving chapter.
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
49
Page 50
Instrument Cluster
VEHICLE COMING FROM RIGHT (if equipped) — Displayed when the blind spot information system with cross traffic alert (CTA) system is operating and senses a vehicle. See Blind spot information system in the Driving chapter.
TO STOP ALARM START VEHICLE — Displayed when the perimeter alarm system is armed and the vehicle is entered using the key on the driver’s side door. In order to prevent the perimeter alarm system from triggering, the ignition must be turned to Start before the 12 second chime expires. See Perimeter alarm system in the Locks and Security chapter.
INTKEY COULD NOT PROGRAM — Displayed when an attempt is made to program an invalid key or more than the maximum number of integrated keys allowed. For more information on integrated key, refer to the Locks and Security chapter.
READY TO DRIVE — Displayed briefly once the vehicle has successfully started. Indicates that the vehicle is ready to drive even when you don’t hear the gasoline engine running.
MYKEY ACTIVE DRIVE SAFELY — Displayed at startup when MyKey™ is in use. Refer to MyKey™ in the Locks and Security chapter for more information.
KEY COULD NOT PROGRAM — Displayed when an attempt is made to program a spare key using two existing MyKeys. Refer to MyKey™ in the Locks and Security chapter for more information.
VEHICLE SPEED 80 MPH MAX — Displayed when a MyKey™ is in use and the Admin has enabled the MyKey speed limit and the vehicle speed is 80 mph (130 km/h). Refer to MyKey™ in the Locks and Security chapter for more information.
SPEED LIMITED TO 80 MPH — Displayed when starting the vehicle and MyKey™ is in use and the MyKey speed limit is on. Refer to MyKey™ in the Locks and Security chapter for more information.
CHECK SPEED DRIVE SAFELY — Displayed when a MyKey™ is in use and the optional setting is on and the vehicle exceeds a preselected speed. Refer to MyKey™ in the Locks and Security chapter for more information.
50
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 51
Instrument Cluster
VEHICLE NEAR TOP SPEED — Displayed when a MyKey™ is in use and the MyKey speed limit is on and the vehicle speed is approaching 80 mph (130 km/h). Refer to MyKey™ in the Locks and Security chapter for more information.
TOP SPEED MYKEY SETTING — Displayed when a MyKey™ is in use and the MyKey speed limit is on and the vehicle speed is 80 mph (130 km/h). Refer to MyKey™ in the Locks and Security chapter for more information.
BUCKLE UP TO UNMUTE AUDIO — Displayed when a MyKey™ is in use and Belt-Minderis activated. Refer to MyKey™ in the Locks and Security chapter for more information.
ADVTRAC ON MYKEY SETTING — Displayed when a MyKey™ is in use when trying to disable the AdvanceTracsystem and the optional setting is on. Refer to MyKey™ in the Locks and Security chapter for more information.
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
51
Page 52

Entertainment Systems

AUDIO SYSTEMS

AM/FM in-dash CD6/MP3 satellite compatible Lincoln premium sound/THXaudio system
WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle. We recommend against the use of any handheld device while driving, encourage the use of voice-operated systems when possible and that you become aware of applicable state and local laws that may affect the use of electronic devices while driving.
Accessory delay: Your vehicle is equipped with accessory delay. With this feature, the radio and certain electrical features may be used for up to 10 minutes after the ignition is turned off or until either front door is opened.
52
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 53
Entertainment Systems
THX: Your vehicle may be equipped with the THX威 II certified premium audio system. This system creates optimal acoustic quality for all seating positions and road conditions. The system offers an advanced speaker system, amplifiers, subwoofer and equalization.
Setting the clock
CLOCK: Press to set the clock. The display will read SET TIME. Use the memory preset numbers (0–9) to enter in the desired time– hours and minutes and press OK. The clock will then begin from that time.
AM/FM Radio
/ VOL (Power/Volume): Press to turn the radio on/off. Turn the
knob to increase/decrease volume. If the volume is set above a certain level and the ignition is turned off,
the volume will come back on at a nominal listening level when the ignition is turned back on.
AM/FM: Press repeatedly to select AM/FM1/FM2 frequency band. TUNE: Turn the knob to go up/down the frequency band in individual
increments. DIRECT: Press DIRECT and then select the desired radio frequency
(i.e. 93.9) using the memory preset numbers (0–9).
SEEK: Press station.
SCAN: Press for a brief sampling of all strong radio stations. MEMORY PRESETS (0–9): When tuned to any station, press and hold
a preset button until sound returns and PRESET # SAVED appears in the display. You can save up to 30 stations, 10 in AM, 10 in FM1 and FM2.
Saving presets automatically: Autoset allows you to set the strongest local radio stations without losing your original manually set preset stations for AM/FM1/FM2.
To activate the autoset feature: Press MENU repeatedly until AUTO PRESET ON/OFF appears in the display. Use AUTO PRESET to ON, and either wait five seconds for the search to
SEEK to access the previous/next strong radio
SEEK to switch
53
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 54
Entertainment Systems
initiate or press OK to immediately initiate the search. If you press another control within those five seconds, the search will not initiate. The 10 strongest stations will be filled and the station stored in preset 1 will begin playing.
If there are fewer then 10 strong stations, the system will store the last one in the remaining presets.
RDS Radio
Available only in FM mode. This feature allows you to search RDS-equipped stations for a certain category of music format: CLASSIC, COUNTRY, JAZZ/RB, ROCK, etc.
To activate: Press MENU repeatedly until RDS (ON/OFF) appears in the display. Use will not be able to search for RDS equipped stations or view the station
name or type. CAT/FLD (Category/Folder): This feature allows you to select from
various music categories. To change RDS categories: Press MENU repeatedly until RDS ON/OFF
appears in the display. Use PRESS UP OR DOWN TO CHANGE RDS CATEGORY will appear in the display. Press
When the desired category appears in the display, press SEEK to find the next station playing that selection or press SCAN for a brief
sampling of all stations playing that category of music.
Six Disc CD/MP3 Player
CD: Press to enter CD/MP3 mode. If a disc is already loaded into the system, CD/MP3 play will begin where it ended last. If no CD is loaded, NO DISC will appear in the display.
LOAD: Use to load CDs into the CD player.
To load a single CD–
Press LOAD. When the display reads SELECT CD SLOT, choose the desired slot number using memory presets 1–6. The display will read MOVING TO CD # and then LOAD CD #. Load the desired disc, label side up into the CD slot opening. If you do not choose a slot within five seconds, the system will choose for you. Once loaded, the first track will begin to play.
SEEK to turn RDS ON/OFF. When RDS is OFF, you
SEEK to turn RDS ON. Press CAT.
SEEK to scroll through all possible categories.
54
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 55
Entertainment Systems
To auto load up to six discs–
Press and hold LOAD until the display reads MOVING TO #. Load the desired disc, label side up. The system will prompt you to load discs for the remaining available slots. Insert the discs, one at a time, label side up, when prompted. Once loaded, the disc in slot 1 will begin to play.
To choose one of the loaded CDs to play, press the number preset buttons (1–6) to choose the desired disc.
/ OK (Play/Pause): Press to play/pause a track when playing a
CD.
(EJECT): Press and select the desired CD slot by pressing the
corresponding memory preset #. The display will read EJECTING #. When the system has ejected the CD, the display will read REMOVE CD #. If you do not remove the CD the system will reload the disc. To auto eject all loaded discs– Press and hold
all discs and prompt you when to remove them.
SEEK: Press
CAT (Category) / FLD (Folder):
In MP3 mode only– Press CAT/FOLD and then press access the previous/next folder.
SCAN: Press for a brief sampling of all tracks on the current disc or MP3 folder.
DIRECT:
In CD mode– Press DIRECT. The display will read DIRECT TRACK MODE SELECT TRACK. Enter the desired track number using the memory preset buttons (0–9). The system will then begin playing that track.
In MP3 folder mode– Press DIRECT and the memory preset buttons (0–9) of the desired folder. The system will advance to that specific folder.
TEXT:
In MP3 mode only– Press TEXT repeatedly to view Album (AL), Folder (FL), Song (SO) and Artist (AR) in the display, if available.
In TEXT mode: Sometimes the display requires additional text to be displayed. When the</>indicatorisactive,pressTEXT and then
press
COMPRESSION: Press MENU repeatedly until COMPRESSION ON/OFF appears in the display. Use
SEEK to view the additional display text.
SEEK to access the previous/next track.
SEEK to switch ON/OFF. When
. The system will eject
SEEK to
55
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 56
Entertainment Systems
COMPRESSION is ON, the system will bring the soft and loud CD passages together for a more consistent listening level.
SHUFFLE: Press MENU repeatedly until SHUFFLE ON/OFF appears in the display. Use
engage shuffle mode right away, press play. Otherwise, random play will begin when the current track is
finished playing. The system will only shuffle the currently playing disc.
Satellite Radio
Satellite radio is available only with a valid SIRIUS radio subscription. Check with your authorized dealer for availability.
SIRIUS: Press repeatedly to access satellite radio mode, if equipped. Press repeatedly to cycle through SAT1, SAT2 and SAT3 modes.
TUNE: Turn to go to the next / previous available SIRIUS satellite station.
DIRECT: Press DIRECT then enter the desired channel (i.e. 002) using the memory preset buttons (0–9). If you only enter one digit, press OK and the system will go to that satellite channel. If you enter three digits, the system will automatically go to that channel, if available. You may cancel your entry by pressing DIRECT. If an invalid station number is entered, INVALID CHANNEL will appear in the display and the system will continue playing the current station.
SEEK: Press specific category is selected, (Jazz, Rock, News, etc.), press
category. Press and hold previous/next channels.
SCAN: Press SCAN for a brief sampling of all available SIRIUS satellite channels. If a specific category is selected, (Jazz, Rock, News, etc.) press SCAN for a brief sampling of all available SIRIUS satellite channels within the selected category.
MEMORY PRESETS (0–9): There are 30 available presets, 10 each for SAT1, SAT2 and SAT3. To save satellite channels in your memory presets, tune to the desired channel then press and hold a memory preset number (0–9) until sound returns.
TEXT: Press and release to display the artist and song title. While in TEXT MODE, press again to scroll through the Artist (AR), Song (SO), Channel (CH) and Category (CA).
56
SEEK to seek to the previous/next channel in the selected
SEEK to switch between ON/OFF. If you wish to
SEEK to begin random
SEEK to seek to the previous/next channel. If a
SEEK to fast seek through the
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 57
Entertainment Systems
In TEXT MODE: Sometimes the display requires additional text to be displayed. When the</>indicatorisactive,pressTEXT and then
press
CAT (Category) / FLD (Folder): Press to switch between turning the most recently selected satellite radio category on or off. The category icon (CAT) will illuminate in the display when a specific category is selected (the icon will not illuminate during CATEGORY ALL). If no category has ever been selected, NO CATEGORY SELECTED will display.
Note: Separate categories can be set for SAT1, SAT2 or SAT3. Refer to Satellite radio menu for further information on selecting a satellite radio category.
SATELLITE RADIO MENU: Press MENU when satellite radio mode is active to access. Press OK to enter into the satellite radio menu.
Press
CATEGORY MENU- Press OK to enter category mode. Press channel Categories (Pop, Rock, News, etc.) Press OK when the
desired category appears in the display. After a category is selected, press only (i.e. ROCK). You may also select CATEGORY ALL to seek all
available SIRIUScategories and channels. Press OK to close and return to the main menu.
SONG SEEK MENU- Press OK to enter song seek menu. Press a. SAVE THIS SONG: Press OK to save the currently playing song’s
title in the system’s memory. (If you try to save something other than a song, CANT SAVE will appear in the display.) When the chosen song is playing on any satellite radio channel, the system will alert you with an audible prompt. Press OK while SONG ALERT is in the display and the system will take you to the channel playing the desired song. You can save up to 20 song titles. If you attempt to save more than 20 titles, the display will read REPLACE SONG? Press OK to access the
saved titles and press When the song title appears in the display that you would like to
replace, press OK. SONG REPLACED will appear in the display. b. DELETE A SONG: Press OK to delete a song from the system’s
memory. Press the song appears in the display that you would like to delete, press
SEEK to view the additional display text.
SEEK to cycle through the following options:
SEEK to scroll through the list of available SIRIUS
SEEK to search for that specific category of channels
SEEK to scroll through the following options:
SEEK to cycle through the saved titles.
SEEK to cycle through the saved songs. When
57
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 58
Entertainment Systems
OK. The song will appear in the display for confirmation. Press OK again and the display will read SONG DELETED. If you do not want
to delete the currently listed song, press SEEK to select either RETURN or CANCEL.
Note: If there are no songs presently saved, the display will read NO SONGS. c. DELETE ALL SONGS: Press OK to delete all song’s from the system’s memory. The display will read ARE YOU SURE ? Press OK to confirm deletion of all saved songs and the display will read ALL DELETED. Note: If there are no songs presently saved, the display will read NO SONGS. d. DISABLE ALERTS/ENABLE ALERTS: Press OK to enable/disable the satellite alert status which alerts you when your selected songs are playing on a satellite radio channel. (The system default is disabled.) SONG ALERTS ENABLED/DISABLED will appear in the display. The menu listing will display the opposite state. For example, if you have chosen to enable the song alerts, the menu listing will read DISABLE as the alerts are currently on, so your other optionistoturnthemoff.
CHANNEL LOCKOUT MENU- Press OK to enter the Channel Lockout menu. Press the options:
a. LOCK/UNLOCK THIS CHANNEL: Press OK when LOCK/UNLOCK THIS CHANNEL is displayed and the display will read ENTER PIN. Enter your four-digit PIN number (initial PIN is 1234) and the system will lock/unlock the channel and CHANNEL LOCKED or UNLOCKED will be displayed. Note: you must be tuned to the specific channel you want to lock/unlock when using this feature. b. CHANGE PIN: Press OK when CHANGE PIN is displayed. The display will read ENTER OLD PIN. Enter your current (old) PIN number and when the system accepts your entry it will display ENTER NEW PIN. Enter your new four-digit PIN and the system will save the new PIN and PIN SAVED will display. c. UNLOCK ALL CHANNELS: Press OK when UNLOCK ALL CHANNELS is displayed and the display will read ENTER PIN. Enter your four-digit PIN and the system will unlock all channels and the display will read CHANNEL UNLOCKED. d. RESET PIN: Press OK when RESET PIN is displayed. The display will read ARE YOUR SURE. Press OK again to automatically reset the
58
SEEK to scroll through the following
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 59
Entertainment Systems
PIN number to its initial password setting (1234). PIN RESET TO DEFAULT PIN will be displayed. e. RETURN: Press OK when RETURN is displayed and the system will exit back to the satellite radio menu.
Sound Adjustments
Press SOUND repeatedly to cycle through the following features:
BASS: Press
SEEK to adjust the level of bass.
TREBLE: Press
BALANCE: Press
(L) and right (R) speakers.
FADE: Press and front (F) speakers.
SPEED COMPENSATED VOLUME: With this feature on, radio volume automatically gets louder with increasing vehicle speed to compensate for road and wind noise.
The default setting is off.
Use Increasing the level from 1 (lowest setting) to 7 (highest setting) allows
the radio volume to automatically change slightly with vehicle speed to compensate for road and wind noise.
Recommended level is 1–3; SPEED OFF turns the feature off and level 7 is the maximum setting.
ALL SEATS (Occupancy mode, if equipped): Press SOUND repeatedly to reach the Occupancy mode setting. Press select and optimize sound for ALL SEATS, DRIVERS SEAT or REAR
SEATS.
Extra Features
AUX: Press for SYNCLINE IN (auxiliary audio mode). For location and further information on auxiliary audio mode, refer to
Auxiliary input jack later in this chapter. For more information on SYNC, please refer to SYNCinformation
included with your vehicle for further information.
OK
and media features which will require you to confirm commands by
SEEK to adjust between SPEED OFF and levels 1–7:
/ (Play/Pause): Your vehicle is equipped with special phone
SEEK to adjust the level of treble.
SEEK to adjust the audio between the left
SEEK to adjust the audio between the back (B)
SEEK to
59
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 60
Entertainment Systems
pressing OK. For further information, refer to SYNCinformation included with your vehicle for further information.
(Phone): Press to access SYNC PHONE features. For further information, please refer toSYNCinformation included with your vehicle for further information.

Auxiliary input jack (Line in)

WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle. We recommend against the use of any handheld device while driving, encourage the use of voice-operated systems when possible and that you become aware of applicable state and local laws that may affect use of electronic devices while driving.
Your vehicle is equipped with an auxiliary input jack (AIJ). The auxiliary input jack provides a way to connect your portable music player to the in-vehicle audio system. This allows the audio from a portable music player to be played through the vehicle speakers with high fidelity. To achieve optimal performance, please observe the following instructions when attaching your portable music device to the audio system. If your vehicle is equipped with a navigation system, refer to
Auxiliary input jack section in the Audio features chapter of your Navigation System supplement.
Required equipment:
1. Any portable music player designed to be used with headphones
2. An audio extension cable with stereo male 1/8 in. (3.5 mm) connectors at each end
60
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 61
Entertainment Systems
To play your portable music player using the auxiliary input jack:
1. Begin with the vehicle parked and the radio turned off.
2. Ensure that the battery in your portable music player is new or fully charged and that the device is turned off.
3. Attach one end of the audio extension cable to the headphone output of your player and the other end of the audio extension cable to the AIJ in your vehicle.
4. Turn the radio on, using either a tuned FM station or a CD loaded into the system. Adjust the volume to a comfortable listening level.
5. Turn the portable music player on and adjust the volume to 1/2 the volume.
6. Press AUX on the vehicle radio repeatedly until LINE, LINE IN or SYNC LINE IN appears in the display. You should hear audio from your portable music player, although it may be low.
7. Adjust the sound on your portable music player until it reaches the level of the FM station or CD by switching back and forth between the AUX and FM or CD controls.
Troubleshooting:
1. Do not connect the audio input jack to a line level output. Line level outputs are intended for connection to a home stereo and are not compatible with the AIJ. The AIJ will only work correctly with devices that have a headphone output with a volume control.
2. Do not set the portable music player’s volume level higher than is necessary to match the volume of the CD or FM radio in your audio system as this will cause distortion and will reduce sound quality. Many portable music players have different output levels, so not all players should be set at the same levels. Some players will sound best at full volume and others will need to be set at a lower volume.
3. If the music sounds distorted at lower listening levels, turn the portable music player volume down. If the problems persists, replace or recharge the batteries in the portable music player.
4. The portable music player must be controlled in the same manner when it is used with headphones as the AIJ does not provide control (play, pause, etc.) over the attached portable music player.
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
61
Page 62
Entertainment Systems
5. For safety reasons, connecting or adjusting the settings on your portable music player should not be attempted while the vehicle is moving. Also, the portable music player should be stored in a secure location, such as the center console or the glove box, when the vehicle is in motion. The audio extension cable must be long enough to allow the portable music player to be safely stored while the vehicle is in motion.

USB port

WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle. We recommend against the use of any handheld device while driving, encourage the use of voice-operated systems when possible and that you become aware of applicable state and local laws that may affect the use of electronic devices while driving.
Your vehicle is equipped with a USB port inside your center console. This feature allows you to plug in media playing devices, memory sticks, and also to charge devices if they support this feature. For further information on this feature, refer to
Accessing and using your USB port in the SYNCsupplement or Navigation System supplement.
62
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 63
Entertainment Systems

GENERAL AUDIO INFORMATION

Radio frequencies: AM and FM frequencies are established by the Federal Communications Commission (FCC) and the Canadian Radio and Telecommunications Commission (CRTC). Those frequencies are:
AM: 530, 540–1700, 1710 kHz FM: 87.7, 87.9–107.7, 107.9 MHz Radio reception factors: There are three factors that can affect radio
reception:
Distance/strength: The further you travel from a station, the weaker the signal and the weaker the reception.
Terrain: Hills, mountains, tall buildings, power lines, electric fences, traffic lights and thunderstorms can interfere with your reception.
Station overload: When you pass a broadcast tower, a stronger signal may overtake a weaker one and play while the weak station frequency is displayed.
CD/CD player care:
Do:
Handle discs by their edges only. Never touch the playing surface.
Inspect discs before playing. Clean only with an approved CD cleaner
and wipe from the center out.
Don’t:
Expose discs to direct sunlight or heat sources for extended periods of time.
Clean using a circular motion.
CD units are designed to play commercially pressed 4.75 in (12 cm) audio compact discs only. Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Dirty, warped or damaged CDs, irregular shaped CDs, CDs with a scratch protection film attached, and CDs with homemade paper (adhesive) labels should not be inserted into the CD player. The label may peel and cause the CD to become jammed. It is recommended that homemade CDs be identified with permanent felt tip marker rather than adhesive labels. Ballpoint pens may damage CDs. Please contact your authorized dealer for further information.
Audio system warranty and service: Refer to the Warranty
Guide/Customer Information Guide for audio system warranty information. If service is necessary, see your dealer or qualified technician.
63
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 64
Entertainment Systems

Satellite radio information (if equipped)

Satellite radio channels: SIRIUSbroadcasts a variety of music, news, sports, weather, traffic and entertainment satellite radio channels. For more information and a complete list of SIRIUSsatellite radio channels, visit www.sirius.com in the United States, www.sirius-canada.ca in Canada, or call SIRIUSat 1–888–539–7474.
Satellite radio reception factors: To receive the satellite signal, your vehicle has been equipped with a satellite radio antenna located on the roof of your vehicle. The vehicle roof provides the best location for an unobstructed, open view of the sky, a requirement of a satellite radio system. Like AM/FM, there are several factors that can affect satellite radio reception performance:
Antenna Obstructions: For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other material as far away from the antenna as possible.
Terrain: Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception.
Station overload: When you pass a ground based broadcast repeating tower, a stronger signal may overtake a weaker one and result in an audio mute.
Unlike AM/FM audible static, you will hear an audio mute when there is a satellite radio signal interference. Your radio display may display NO SIGNAL to indicate the interference.
SIRIUSsatellite radio service: SIRIUS威 Satellite Radio is a subscription based satellite radio service that broadcasts music, sports, news and entertainment programming. A service fee is required in order to receive SIRIUSservice. Vehicles that are equipped with a factory installed SIRIUSsatellite radio system include:
Hardware and limited subscription term, which begins on the date of sale or lease of the vehicle.
For information on extended subscription terms, the online media player and other SIRIUSfeatures, please contact SIRIUSat 1–888–539–7474.
Note: SIRIUSreserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.
64
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 65
Entertainment Systems
Satellite Radio Electronic Serial Number (ESN): This 12–digit satellite serial number is needed to activate, modify or track your satellite radio account. You will need this number when communicating with SIRIUS. While in satellite radio mode, you can view this number on the radio display by pressing the SIRIUS button for greater than 2 seconds.
Radio Display Condition Action Required
ACQUIRING Radio requires
more than two
seconds to
produce audio
for the selected
channel.
SAT FAULT Internal module
or system failure
present.
INVALID CHNL Channel no
longer available.
UNSUBSCRIBED Subscription not
available for this
channel.
NO TEXT Artist
information not
available.
NO TEXT Song title
information not
available.
NO TEXT Category
information not
available.
No action required. This message
should disappear shortly.
If this message does not clear
within a short period of time, or
with an ignition key cycle, your
receiver may have a fault. See
your authorized dealer for service.
This previously available channel
is no longer available. Tune to
another channel. If the channel
was one of your presets, you may
choose another channel for that
preset button.
Contact SIRIUSat
1–888–539–7474 to subscribe to
the channel, or tune to another
channel.
Artist information not available at
this time on this channel. The
system is working properly.
Song title information not
available at this time on this
channel. The system is working
properly.
Category information not available
at this time on this channel. The
system is working properly.
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
65
Page 66
Entertainment Systems
Radio Display Condition Action Required
NO SIGNAL Loss of signal
UPDATING _ XX Update of
CALL SIRIUS 1–888–539–7474
ANTENNA FAIL Internal failure
SUB UPDATE Satellite service
from the
SIRIUS威 satellite
or SIRIUS
tower to the
vehicle antenna.
channel
programming in
progress. The
XX number
indicates the %
complete.
Satellite service
has been
deactivated by
SIRIUS威 Satellite
Radio.
or configuration
failure to
satellite radio
antenna
subscription has been updated by SIRIUS威 satellite
radio
You are in a location that is
blocking the SIRIUSsignal (i.e.,
tunnel, under an overpass, dense
foliage, etc). The system is
working properly. When you move
into an open area, the signal
should return.
No action required. The process
should take no longer than one
minute.
Call SIRIUSat 1–888–539–7474
to re-activate or resolve
subscription issues.
If this message does not clear
within a short period of time, or
with an ignition key cycle, your
receiver may have a fault. See
your authorized dealer for service.
No action required. The process
should take no longer than one
minute.

NAVIGATION SYSTEM (IF EQUIPPED)

Your vehicle may be equipped with a navigation system. Refer to the Navigation System supplement for further information.

SYNC

Your vehicle is equipped with SYNC, a hands-free communications and entertainment system with special phone and media features. For more information, please refer to the SYNCsupplement or to the SYNC section in the Navigation System supplement (if equipped).
66
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 67

Climate Controls

DUAL AUTOMATIC TEMPERATURE CONTROL (DATC) SYSTEM WITH HEATED AND COOLED SEATS

+ Fan speed control: Press to increase the fan speed.
1.
2. vents and de-mister vents. Can be used to clear the windshield of fog and thin ice. The system will automatically provide outside air to reduce window fogging. Press this button again to return to the previous air flow selection. To return to full automatic control, press AUTO.
3. airflow is directed. To return to full automatic control, press AUTO. When choosing to control airflow manually, press repeatedly to toggle through the settings to choose:
Defrost: Distributes outside air through the windshield defroster
Manual override control: Allows you to manually select where
: Distributes air through the windshield defroster vents, de-mister
vents, floor vents and rear seat floor vents. The system will automatically provide outside air to reduce window fogging.
: Distributes air through the instrument panel vents.
: Distributes air through the instrument panel vents, floor vents,
rear seat floor vents and de-mister vents.
67
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 68
Climate Controls
: Distributes air through the floor vents and rear seat floor vents.
4. A/C: Press to activate/deactivate air conditioning. Use with recirculated air to improve cooling performance and efficiency. A/C engages automatically in MAX A/C,
and
5. AUTO: Press to engage automatic temperature control. Select the desired temperature using the temperature control. The system will automatically determine fan speed, airflow location, A/C on or off, and outside or recirculated air, to heat or cool the vehicle to reach the desired temperature.
6. MAX A/C: Distributes recirculated air through the instrument panel vents to cool the vehicle. This re-cooling of the interior air is more economical and efficient. Recirculated air may also help reduce undesirable odors from entering the vehicle. Press the MAX A/C button again for normal A/C operation.
7. the vehicle. Recirculated air may reduce the amount of time needed to
cool down the interior of the vehicle and, when used with A/C, may also help reduce undesired odors from reaching the interior of the vehicle. Recirculated air engages automatically when MAX A/C is selected or can be engaged manually in any airflow mode except Recirculated air may turn off automatically in all airflow modes except MAX A/C. When the ignition switch is turned off and back on, the climate system will return to the recirculated air mode only if the A/C button LED is illuminated and the air distribution selection is
either
8. PASS TEMP (passenger temperature): Press to engage/disengage separate passenger side temperature control. Turn to increase/decrease the air temperature on the passenger side of the vehicle. The recommended initial setting is between 72°F (22°C) and 75°F (24°C), then adjust for comfort. The passenger side temperature setting will appear in the upper right corner of the display.
Each time the vehicle is started and driven without an occupant in the front passenger seat, the climate control system may default to single zone operation to improve fuel economy. This smart-zone feature will turn off the passenger temperature display and the temperature control will be based on the driver’s temperature setting. If dual zone operation is desired without a front passenger present, press PASS TEMP or adjust the passenger temperature normally. The system will remain in dual zone mode.
68
(floor/defrost).
Recirculated air: Press to activate/deactivate air recirculation in
(panel) or (panel/floor).
(defrost)
(defrost).
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 69
Climate Controls
To disable the smart-zone feature: Press and hold PASS TEMP for more than four seconds. Both temperature displays will begin flashing to signify that the feature has been disabled. The system will remain in dual zone mode.
To re-enable the smart-zone feature: Press and hold PASS TEMP for more than four seconds. The driver’s temperature display will begin flashing to signify that the feature has been re-enabled. The system will return to the previous mode after PASS TEMP is released.
9.
Passenger heated seat: Press to activate/deactivate the passenger heated seat. Refer to Heated and cooled seats in the Seating and Safety Restraints chapter for more information.
10. passenger cooled seat. Refer to Heated and cooled seats in the Seating and Safety Restraints chapter for more information.
11. cooled seat. Refer to Heated and cooled seats in the Seating and Safety Restraints chapter for more information.
12. heated seat. Refer to Heated and cooled seats in the Seating and Safety Restraints chapter for more information.
13. climate control system. When the system is off, outside air is prevented from entering the vehicle. Turn to increase/decrease the air temperature on the driver side of the vehicle. The control also adjusts the passenger side temperature when PASS TEMP is disengaged or anytime the passenger seat is not occupied. The recommended initial setting is between 72°F (22°C) and 75°F (24°C), then adjust for comfort. The driver side temperature setting will appear in the upper left corner of the display.
14. defroster. This button will also activate/deactivate the heated mirrors (if equipped). Refer to Rear window defroster later in this chapter for more information.
15.
Outside temperature: The outside temperature will appear in the display and is label as EXT TEMP.
Temperature conversion: To switch between Fahrenheit and Celsius, refer to Message center in the Instrument Cluster chapter.
Passenger cooled seat: Press to activate/deactivate the
Driver cooled seat: Press to activate/deactivate the driver
Driver heated seat: Press to activate/deactivate the driver
Power/Driver temperature: Press to activate/deactivate the
R
Rear defroster: Press to activate/deactivate the rear window
Fan speed control: Press to decrease the fan speed.
69
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 70
Climate Controls

DUAL ZONE AUTOMATIC TEMPERATURE CONTROL WITH HEATED AND COOLED SEATS (NAVIGATION SYSTEM BASED–IF EQUIPPED)

A/C
Temperature conversion: To switch between Fahrenheit and Celsius, refer to Message center in the Instrument Cluster chapter.
1. Climate: Press to control the climate control system through the touch display screen. See Touchscreen functions later in this section.
2. Passenger temperature: Press to activate separate passenger temperature control and turn the knob to increase/decrease the air temperature on the passenger side of the vehicle.
Passenger heated seat: Press to heat the passenger heated seat.
3. Refer to Heated and cooled seats in the Seating and Safety Restraints chapter for more information.
4. A/C: Press to activate/deactivate air conditioning. Use with recirculated air to improve cooling performance and efficiency. A/C
engages automatically in MAX A/C, (floor/defrost).
R
Rear defroster: Press to activate/deactivate the rear window
5. defroster. Refer to Rear window defroster later in this chapter for more information. This button will also activate the heated mirrors.
6.
Defrost: Distributes outside air through the windshield defroster
vents and de-mister vents. Can be used to clear the windshield of fog 70
(defrost) and
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 71
Climate Controls
and thin ice. The system will automatically provide outside air to reduce window fogging. Press this button again to return to the previous air flow selection.
7.
Power: Press to activate/deactivate the climate control system. When the system is off, outside air is prevented from entering the
vehicle. The climate status in the touchscreen will also be turned off.
Driver heated seat: Press to heat the driver heated seat. Refer to
8. Heated and cooled seats in the Seating and Safety Restraints chapter
for more information.
9. Driver temperature: Press to increase/decrease the air temperature on the driver side of the vehicle. This control also adjusts the passenger side temperature when dual zone operation is disengaged.
10. to Heated and cooled seats in the Seating and Safety Restraints
chapter for more information.
11. AUTO: Press to engage full automatic operation. Select the desired temperature using the temperature control. The system will automatically determine fan speed, airflow location, A/C on or off, and outside or recirculated air, to heat or cool the vehicle to reach the desired temperature.
12. – fan speed.
13. in the vehicle. Recirculated air may reduce the amount of time needed to cool down the interior of the vehicle when used with A/C and may also help reduce undesired odors from reaching the interior of the vehicle. Recirculated air engages automatically when MAX A/C is selected or can be engaged manually in any airflow mode except
14. seat. Refer to Heated and cooled seats in the Seating and Safety Restraints chapter for more information.
Outside temperature: The outside temperature will appear in the display and is labeled as EXT XX.
Driver cooled seat: Press to cool the driver cooled seat. Refer
+ Fan speed control: Press (- / +) to decrease/increase the
Recirculated air: Press to activate/deactivate air recirculation
(defrost).
Recirculation may turn off automatically in all airflow selections
except MAX A/C.
Passenger cooled seat: Press to cool the passenger cooled
71
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 72
Climate Controls

TOUCHSCREEN FUNCTIONS

Temperature– Press the the screen to increase/decrease the airflow temperature for the driver
side of the vehicle. This control also adjusts the passenger side temperature when dual zone operation is disengaged.
Press the increase/decrease the airflow temperature for the passenger side of the
vehicle.
- Distributes air through the instrument panel vents.
rear seat floor vents and de-mister vents.
Fan Speed– Press + to increase the fan speed and – to decrease fan speed.
Dual– Press to activate/deactivate separate driver and passenger temperature controls.
Max A/C– Distributes recirculated air through the instrument panel vents to cool the vehicle. This re-cooling of the interior air is more economical and efficient. Recirculated air may also help reduce undesirable odors from entering the vehicle. Press MAX A/C again for normal operation.
72
- Distributes air through the floor vents, rear seat floor vents.
vents, floor vents and rear seat floor vents. The system will automatically provide outside air to reduce window fogging.
To return to full automatic control, press AUTO on the main climate
control bezel.
up and down arrows on the right side of the screen to
- Distributes air through the instrument panel vents, floor vents,
- Distributes air through the windshield defroster vents, de-mister
up and down arrows on the left side of
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 73
Climate Controls

VOICE COMMANDS IN CLIMATE MODE

Please refer to the Voice commands in climate mode section of the Navigation system supplement for more information on using voice
commands with the climate control system.

Operating tips

To reduce fog build-up on the windshield during humid weather,
select
To reduce humidity build-up inside the vehicle, do not drive with the
system off, or with
Do not put objects under the front seats that will interfere with the
airflow to the back seats.
Remove any snow, ice or leaves from the air intake area at the base of
the windshield.
To improve the A/C cool down, drive with the windows slightly open
for 2-3 minutes after start up or until the vehicle has been “aired out.”
A small amount of air may be felt from the floor vent regardless of the
air distribution setting that is selected.
During extreme high ambient temperatures when idling stationary for extended periods of time in gear, it is recommended to run the A/C in the MAX A/C mode, reduce blower fan speed from the highest setting and put the vehicle’s transmission in P (Park) to continue to receive cool air from your A/C system.
For maximum cooling performance:
Automatic operation:
1. Press AUTO for full automatic operation.
2. Do not override A/C or
3. Set the temperature to 60°F (16°C).
Manual operation:
1. Select MAX A/C.
2. Select
(defrost).
(recirculated air) engaged and A/C off.
(recirculated air).
(panel) or (panel/floor).
3. Select
4. Set the temperature to 60°F (16°C).
5. Set highest fan speed initially, then adjust to maintain comfort.
(recirculated air) to provide colder airflow.
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
73
Page 74
Climate Controls
To aid in side window defogging/demisting in cold weather:
1. Select .
2. Select A/C.
3. Adjust the temperature control to maintain comfort.
4. Set the fan speed to the highest setting.
5. Direct the outer instrument panel vents towards the side windows. To increase airflow to the outer instrument panel vents, close the vents
located in the middle of the instrument panel.

REAR WINDOW DEFROSTER

R
The rear defroster control is located on the climate control panel and works to clear the rear window of fog and thin ice.
The engine must be running to operate the rear window defroster.
R
Press
to turn the rear window defroster on. An indicator light on the button will illuminate when active. The rear window defroster turns off automatically after a predetermined amount of time, if a low battery condition is detected or when the ignition is turned off or to the accessory position. To manually turn off the rear window defroster at any time, press the control again.
If your vehicle is equipped with both rear defroster and heated mirrors, the same button will activate both. Refer to Exterior mirrors in the Driver Controls chapter.
Do not use razor blades or other sharp objects to clean the inside of the rear window or to remove decals from the inside or the rear window. This may cause damage to the heated grid lines and will not be covered by your warranty.
74
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 75

Lights

HEADLAMP CONTROL

Turns the lamps off.
Turns on the parking lamps, instrument panel lamps, license plate lamps and tail lamps.
Turns the low beam headlamps
on.

Adaptive headlamps (if equipped)

The headlamp beams move in the same direction as the steering wheel which provides more visibility when driving around curves.
Without adaptive headlamps (1)
With adaptive headlamps (2)
Note: The system has a power-up movement check feature. When the vehicle is started, the lamps track left to right, then back to center to alert the driver that the system is working properly. There is a delay of two to five seconds before the adaptive headlamp system will operate when the vehicle is driven, as the system is inactive below 3 mph (5 km/h).
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
75
Page 76
Lights

Autolamp control

The autolamp system provides light sensitive automatic on-off control of the exterior lights normally controlled by the headlamp control.
To turn autolamps on, rotate the control to
To turn autolamps off, rotate the control from the autolamp position.
The autolamp system also keeps the lights on for a predetermined amount of time after the ignition switch is turned to off. You can change the amount of time the lamps stay on by using the programming procedure that follows:
Note: If the vehicle is equipped with autolamps, it will have the headlamps on with windshield wipers feature. If the windshield wipers are turned on, the exterior lamps will turn on with the headlamp control in the autolamp position.
Autolamps - programmable exit delay
Programmable exit delay allows the length of the autolamp exit delay to be changed.
To program the auto lamp exit time delay:
1. Start with the ignition in the off position and the headlamp control in
the autolamp position.
2. Turn the headlamp control to off.
3. Turn the ignition switch to on and then back to off.
4. Turn the headlamp control to the autolamp position. The headlamps
will turn on.
5. Wait the desired amount of time for the exit delay you want (up to
three minutes), then turn the headlamps off.
See Message center in the Instrument Cluster section for more information.
.
76
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 77
Lights

Fog lamp control

With the ignition on, the fog lamps can be turned on when the headlamp control is pulled toward you and is in any of the following positions:
Parking lamps
Low beams
Autolamps (when active)
The fog lamp indicator light will illuminate when the fog lamps have been turned on. The fog lamps will not operate when the high beams are active.

High beams

Push the lever toward the instrument panel to activate.
Pull the lever toward you to deactivate.
F
F
O

Flash-to-pass

Pull toward you slightly to activate and release to deactivate.
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
77
Page 78
Lights

Daytime running lamps (DRL) (if equipped)

Turns the headlamps on with a reduced intensity output (halogen headlamps) or turns the front fog lamps on (HID headlamp).
To activate:
the ignition must be in the on position,
the headlamp control is in the off, autolamps or parking lamp position
and
the transmission must be out of the P (Park) position.
WARNING: Always remember to turn on your headlamps at
dusk or during inclement weather. The Daytime Running Lamp (DRL) system does not activate the tail lamps and generally may not provide adequate lighting during these conditions. Failure to activate your headlamps under these conditions may result in a collision.

PANEL DIMMER CONTROL

Use to adjust the brightness of the instrument panel and all applicable lit components in the vehicle during headlamp and parking lamp operation.
Tapthetoporbottomofthe control to brighten/dim all interior lit components incrementally, or
Press and hold the top or bottom of the control until the desired lighting level is reached.
Press and hold the top of the control to the full on position to activate the “dome on” feature. This will turn on the interior courtesy lights. The lights will remain on until the bottom of the control is pressed.

AIMING THE HEADLAMPS

The headlamps on your vehicle are properly aimed at the assembly plant. If your vehicle has been in an accident, the alignment of your headlamps should be checked by your authorized dealer.
78
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 79
Lights

Vertical aim adjustment

1. Park the vehicle directly in front of a wall or screen on a level surface, approximately 25 feet (7.6 meters) away.
(1) 8 feet (2.4 meters)
(2) Center height of lamp to
ground
(3) 25 feet (7.6 meters)
(4) Horizontal reference line
2. Measure the height of the headlamp bulb center from the ground and mark an 8 foot (2.4 meter) horizontal reference line on the vertical wall or screen at this height (a piece of masking tape works well). The center of the lamp is marked bya3mmcircleontheheadlamp lens.
3. Turn on the low beam headlamps to illuminate the wall or screen and open the hood.
To see a clearer light pattern for adjusting, you may want to block the light from one headlamp while adjusting the other.
For vehicles with halogen headlamps:
On the wall or screen you will observe a flat zone of high intensity light located at the top of the right hand portion of the beam pattern. If the top edge of the high intensity light zone is not at the horizontal reference line, the headlamp will need to be adjusted.
For vehicles with HID headlamps:
There is a distinct cut-off (change from light to dark) in the left portion of the beam pattern. The top edge of this cut-off should be positioned two inches (51 mm) below the horizontal reference line.
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
79
Page 80
Lights
4. Locate the vertical adjuster on
each headlamp. Using a Phillips #2 screwdriver, turn the adjuster either clockwise (to adjust down) or counterclockwise (to adjust up).
5. Close the hood and turn off the
lamps. HORIZONTAL AIM IS NOT
REQUIRED FOR THIS VEHICLE AND IS NON-ADJUSTABLE.

TURN SIGNAL CONTROL

Push down to activate the left turn signal.
Push up to activate the right turn signal.

INTERIOR LAMPS

Dome lamps and map lamps

The map lamps are located on the overhead console. Press the controls to turn on the lamps.
80
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 81
Your vehicle may also have reading lamps within the rear dome lamp(s).
Press the switches on either side of the dome lamp to turn on the lamps.

Ambient lighting (if equipped)

Illuminates footwells, storage bins, cupholders, door map pockets and release handles with a choice of several colors. The ambient lighting control is located on the instrument panel. To activate, press and release the control to cycle through the color choices plus the off state.
Press this switch to change intensity.
Lights
The lights come on whenever the ignition is in either the on or accessory position.
Welcome and farewell lighting are included in the Lincoln white signature color. The transition from signature color to ambient occurs when the key is placed in the ignition and all doors are closed. Farewell lighting occurs when the key is removed from the ignition and the driver door is opened.
Note: The ambient color will stay on until the ignition is placed in the off position and either of the front doors are opened or the accessory delay timer expires. At that time, the ambient color changes to the signature color.
81
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 82
Lights

BULB REPLACEMENT

Lamp assembly condensation

Exterior lamps are vented to accommodate normal changes in pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold. When normal condensation occurs, a thin film of mist can form on the interior of the lens. The thin mist eventually clears and exits through the vents during normal operation. Clearing time may take as long as 48 hours under dry weather conditions.
Examples of acceptable condensation are:
Presence of thin mist (no streaks, drip marks or droplets)
Fine mist covers less than 50% of the lens
Examples of unacceptable moisture (usually caused by a lamp water leak) are:
Water puddle inside the lamp
Large water droplets, drip marks or streaks present on the interior of
the lens
Take your vehicle to a dealer for service if any of the above conditions of unacceptable moisture are present.

Using the right bulbs

Replacement bulbs are specified in the chart below. Headlamp bulbs must be marked with an authorized “D.O.T.” for North America and an “E” for Europe to ensure lamp performance, light brightness and pattern and safe visibility. The correct bulbs will not damage the lamp assembly or void the lamp assembly warranty and will provide quality bulb burn time.
Function
* Headlamp high beam 2 H7
* Headlamp low beam 2
* Front park/turn signal lamp 2 3457AK (amber) * Front supplemental park lamp 4 168 NA
82
Number of
bulbs
Trade number
(D3S [HID]
optional)
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
H11LL
Page 83
Lights
Function
* Rear sidemarker lamp N/A LED * Stop/tail lamp N/A LED Rear turn signal lamp 2 HPC24A * Supplemental tail lamp N/A LED Backup lamp 2 921 License plate lamp 2 C5WL High-mount brake lamp 1 921 Fog lamp 2 H11 Front map lamp 2 12V6W Rear dome/reading lamp 6 578 Glove box lamp 1 194 Visor vanity lamp - Slide on Rail
system (SOR) Puddle lamp 2 W5W Luggage compartment lamp 1 578 All replacement bulbs are clear in color except where noted. To replace all instrument panel lights - see your authorized dealer. * To replace these lamps - see your authorized dealer.

Replacing interior bulbs

Check the operation of all bulbs frequently.
Number of
bulbs
2 37 or 14V1CP
Trade number

Replacing exterior bulbs

Check the operation of all the bulbs frequently.
Replacing headlamp bulbs
For bulb replacement, see your authorized dealer.
Replacing front parking lamp/turn signal bulbs
For bulb replacement, see your authorized dealer.
Replacing front side marker bulbs
For bulb replacement, see your authorized dealer.
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
83
Page 84
Lights
Replacing stop/tail/turn and side marker bulbs
Your vehicle is equipped with a rear lamp that has a stop/tail/turn and side marker lamp module containing integral multiple light emitting diodes (LED). If one or more LEDs burn out, the complete lamp module has to be replaced. See your authorized dealer for the replacement lamp.
Replacing rear turn signal bulbs
1. Make sure the headlamp switch is in the off position and open the
trunk.
2. Lift out trunk floor carpeting panel to access a luggage scuff plate
(hard molding) shingles and a trunk side panel (dark grey, soft wheelhouse side trim panel) at the lamp area.
3. Carefully pull/push the trunk side panel (dark grey, soft wheelhouse
side trim panel) outboard to expose the lamp assembly. The most effective point to grasp the trunk side panel when pulling it out from the luggage scuff plate is at it’s bottom edge where that edge meets the exposed sheet metal of the trunk floor.
Note: Do not allow the trunk side panel to remain bent and untucked from the luggage scuff plate (hard molding) for a long period of time. Doing so may result in permanent deformation.
4. Remove the bulb socket by
rotating it counterclockwise, then pulling it out of the lamp assembly.
5. Pull the bulb from the socket and
push in the new bulb.
6. Install the bulb socket into the
lamp assembly by rotating it clockwise.
7. Carefully push the trunk side
panel (dark grey, soft wheelhouse side trim panel) back to the shingle position to the luggage scuff plate (hard molding).
8. Reinstall the trunk floor carpeting panel.
84
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 85
Lights
Replacing backup lamp/supplemental tail lamp
The backup lamp and supplemental tail lamps are located in the trunk lid. Follow the same steps to replace either lamp.
1. Make sure the headlamp switch is in the off position and open trunk to access the lamp assembly.
2. Position the decklid trim aside by removing 3 to 4 pin-type retainers to expose the lamp assembly.
3. Remove the bulb socket by rotating it counterclockwise, then pull it out of the lamp assembly.
4. Pull the bulb from the socket and push in the new bulb.
5. Install the bulb socket into the lamp assembly by rotating it clockwise.
6. Carefully reposition the trim back to its original position and secure the retainers.
Replacing high-mount brake lamp bulb
1. Make sure the ignition control is in the off position.
2. Open the trunk and reach underneath package tray to locate lamp assembly.
3. Remove the bulb socket by rotating it counterclockwise, then pull it out of the lamp assembly.
4. Pull the bulb straight from the socket and push in the new bulb.
5. Install the bulb socket into the lamp assembly by rotating it clockwise.
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
85
Page 86
Lights
Replacing license plate lamp bulbs
1. Make sure the headlamp switch is
in the off position.
2. Remove the screws from the
license plate lamp assembly.
3. Remove bulb socket by turning it
counterclockwise.
4. Carefully pull the bulb out from
the socket. Install new bulb(s) in reverse order.
Replacing fog lamp bulbs
1. Make sure the fog lamp switch is
in the off position.
2. From underneath the vehicle,
partially remove the tire splash shield by removing four drive screws.
After removing to allow free access to the front fog lamp bulb and electrical wire harness, the splash shield flap can be repositioned.
3. Rotate the harness/bulb assembly
counterclockwise to remove from the fog lamp.
4. Carefully disconnect the bulb
from the harness assembly via the two snap clips.
Install the new bulb in reverse order.
86
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 87

Driver Controls

MULTI-FUNCTION LEVER

Windshield wiper: Rotate the end of the control away from you to increase the speed of the wipers; rotate toward you to decrease the speed of the wipers.
Rain-sensing wipers (if equipped): The rain-sensing wipers
will automatically activate when moisture is present on the windshield and the multi-function switch is set to one of five auto/interval moisture sensitivity settings. Rotate the end of the control toward the windshield to increase the sensitivity. The speed of the rain-sensitive wipers will vary based on the amount of moisture detected on the windshield and the auto/interval setting. There are no interval (intermittent wipe) settings on vehicles with rain-sensing wipers. The wipers will continue to wipe as long as the presence of moisture is detected on the windshield. More or less wiping may occur depending on humidity, mist or light rain, or road spray.
Keep the outside of the windshield clean, especially the area around the rear view mirror where the sensor is located or rain sensor performance may be affected.
Note: During winter driving conditions with ice, snow or a salty road mist, inconsistent or unexpected wiping or smearing may occur. In these conditions, you can lower the sensitivity to reduce the amount of smearing or override the feature by selecting low- or high-speed wiping or turning the wiper system off.
Note: The wipers must be turned off before entering a car wash. Windshield washer: Press the end
of the stalk:
briefly: causes a single swipe of the wipers without washer fluid.
a quick press and hold: the wipers will swipe three times with washer fluid.
a long press and hold: the wipers and washer fluid will be activated for up to ten seconds.
87
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 88
Driver Controls
Courtesy wipe feature: One extra wipe will occur a few seconds after washing the front window to clear any excess washer fluid remaining on the windshield.
Note: Do not operate the washer when the washer reservoir is empty. This may cause the washer pump to overheat. Check the washer fluid level frequently. Do not operate the wipers when the windshield is dry. This may scratch the glass, damage the wiper blades and cause the wiper motor to burn out. Before operating the wiper on a dry windshield, always use the windshield washer. In freezing weather, be sure the wiper blades are not frozen to the windshield before operating the wipers.

Windshield wiper rainlamp feature

When the windshield wipers are turned on during daylight, and the headlamp control is in the autolamp position, the exterior lamps will turn on after a brief delay and will remain on until the wipers are turned off.

TILT/TELESCOPE STEERING WHEEL

To adjust the steering wheel:
1. Pull the lever down to unlock the steering column.
2. While the lever is in the down position, move the steering wheel up or down and in or out until you find the desired position.
3. While holding the steering wheel in place, pull the lever up to its original position to lock the steering column.
WARNING: Never adjust the steering wheel when the vehicle is moving.
88
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 89
Driver Controls

ILLUMINATED VISOR MIRROR

Lift the mirror cover to turn on the visor mirror lamp.
Slide-on-rod feature
Rotate the visor towards the side window and extend it rearward for additional sunlight coverage.
Note: To stow the visor back into the headliner, visor must be retracted before moving it back toward the windshield.

OVERHEAD CONSOLE

The appearance of your vehicle’s overhead console will vary according to your option package.

Storage compartment

Press on the rear edge of the compartment door to open.
The storage compartment may be used to secure sunglasses or a similar object.
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
89
Page 90
Driver Controls

ELECTRONIC COMPASS

The compass heading is displayed in the center integrated display (CID).
The compass reading may be affected when you drive near large buildings, bridges, power lines and powerful broadcast antenna. Magnetic or metallic objects placed in, on or near the vehicle may also affect compass accuracy.
Usually, when something affects the compass readings, the compass will correct itself after a few days of operating your vehicle in normal conditions. If the compass still appears to be inaccurate, a manual calibration may be necessary. Refer to Compass calibration
adjustment.
Most geographic areas (zones) have a magnetic north compass point that varies slightly from the northerly direction on maps. This variation is four degrees between adjacent zones and will become noticeable as the vehicle crosses multiple zones. A correct zone setting will eliminate this error. Refer to Compass zone adjustment.

Compass zone adjustment

1. Determine which magnetic zone you are in for your geographic location by referring to the zone map.
2. Turn ignition to the on position.
4
5
123
15
14 13
12
3. Press and hold the 7 and 9 radio preset buttons together for approximately five seconds until ZONE XX appears in the CID.
90
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
6 7 8 9 1011
Page 91
Driver Controls
4. Press and release the 7 and 9
radio preset buttons together, repeatedly until ZONE XX changes to the correct zone (1–15) in the CID.
5. The direction will display after
the buttons are released. The zone is now updated.

Compass calibration adjustment

Perform compass calibration in an open area free from steel structures and high voltage lines. For optimum calibration, turn off all electrical accessories (heater/air conditioning, wipers, etc.) and make sure all vehicle doors are shut.
1. Start the vehicle.
2. To calibrate, press and hold the 7
and 9 radio preset buttons together for approximately 10 seconds until CAL appears. Release the buttons.
3. Slowly drive the vehicle in a
circle (less than 3 mph [5 km/h]) until the CAL display changes to the direction value (N, S, E, W, etc.). It may take up to five circles to complete calibration.
4. The compass is now calibrated.
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
91
Page 92
Driver Controls

CENTER CONSOLE

Your vehicle may be equipped with a variety of console features. These include:
1. Cup holders with ambient lighting (if equipped). Slide the door open to access the cup holders.
2. Utility compartment with aux jack and USB port, a power point, and removable coin holder inside and a secondary storage bin (on hinges inside utility compartment). Note: Slide the arm rest to the rearward position to open the utility compartment
3. Sliding arm rest.
WARNING: Use only soft cups in the cupholder. Hard objects can injure you in a collision.

AUXILIARY POWER POINT (12V DC)

Power outlets are designed for accessory plugs only. Do not insert any other object in the power outlet as this will damage the outlet and blow the fuse. Do not hang any type of accessory or accessory bracket from the plug. Improper use of the power outlet can cause damage not covered by your warranty.
The auxiliary power point is located in the center console utility compartment.
Do not use the power point for operating the cigarette lighter element (if equipped).
To prevent the fuse from being blown, do not use the power point(s) over the vehicle capacity of 12V DC/180W. If the power point or cigar lighter socket is not working, a fuse may have blown. Refer to Fuses and relays in the Roadside Emergencies chapter for information on checking and replacing fuses.
To have full capacity usage of your power point, the engine is required to be running to avoid unintentional discharge of the battery. To prevent the battery from being discharged:
do not use the power point longer than necessary when the engine is not running,
92
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 93
Driver Controls
do not leave battery chargers, video game adapters, computers and other devices plugged in overnight or when the vehicle is parked for extended periods.
Always keep the power point caps closed when not being used.

POWER WINDOWS

WARNING: Do not leave children unattended in the vehicle and do not let children play with the power windows. They may
seriously injure themselves.
WARNING: When closing the power windows, you should verify they are free of obstructions and ensure that children and/or
pets are not in the proximity of the window openings.
Press and pull the window switches to open and close windows.
Press down (to the first detent) and hold the switch to open.
Pull up (to the first detent) and hold the switch to close.
Rear Window Buffeting: When one or both of the rear windows are open, the vehicle may demonstrate a wind throb or buffeting noise. This noise can be alleviated by lowering a front window approximately 2–3 inches (5–8 cm).

One-touch up or down (front windows only)

This feature allows the driver or passenger’s window to open or close fully without holding the control down.
To operate one-touch down, press the switch completely down to the second detent and release quickly. The window will open fully. Momentarily press the switch to any position to stop the window operation.
To operate one-touch up, pull the switch completely up to the second detent and release quickly. The window will close fully. Momentarily press the switch to any position to stop the window operation.
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
93
Page 94
Driver Controls

Global open windows

Press and hold front windows and (if equipped) vent the moon roof.
The the opening operation and fully vent the moon roof.
If and moon roof movement will stop.
Note: The ignition must be in the off position and the accessory delay feature must not be activated in order for this feature to operate.
Note: To disable this feature, contact your authorized dealer.

Bounce-back

When an obstacle has been detected in the window opening as the window is moving upward, the window will automatically reverse direction and move down. This is known as “bounce-back”. If the ignition is turned off (without accessory delay being active) during bounce-back, the window will move down until the bounce-back position is reached.
Security override
To override a bounce-back condition, within two seconds after the window reaches the bounce-back position, pull and hold the switch up and the window will travel up with no bounce-back or pinch protection. If the switch is released before the window is fully closed, the window will stop. For example, this can be used to overcome the resistance of ice on the window or seals.
control can then be released and the windows will complete
or is pressed during the opening operation, both windows
on the remote transmitter to begin opening the two

Window lock

The window lock feature allows only the driver and front passenger to operate the power windows.
To lock out all the window controls (except for the driver and front passenger) press the right side of the control. Press the left side to restore the window controls.

Accessory delay

With accessory delay, the window switches, audio system and moon roof (if equipped) may be used for up to 10 minutes after the ignition switch is turned off or until either front door is opened.
94
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 95
Driver Controls

INTERIOR MIRROR

The interior rear view mirror has two pivot points on the support arm which lets you adjust the mirror up or down and from side to side.
WARNING: Do not adjust the mirror while the vehicle is in motion.

Automatic dimming interior rear view mirror

The interior rear view mirror and a driver’s side exterior mirror have an auto-dimming function. The electronic day/night mirror will change from the normal (high reflective) state to the non-glare (darkened) state when bright lights (glare) reach the interior mirror. When the interior mirror detects bright light from behind the vehicle, the interior rear view mirror and the driver’s side exterior mirror will automatically adjust (darken) to minimize glare.
The mirrors will automatically return to the normal state whenever the vehicle is placed in R (Reverse) to ensure a bright clear view when backing up.
Do not block the sensors on the front and back of the interior rear view mirror since this may impair proper mirror performance.
Note: A rear center passenger and/or raised rear center headrest (if
equipped) may also block the light from reaching the sensor.
Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum-based cleaning products.
Note: If equipped with a rearview camera system, a video image will
display in the mirror or the navigation system display (if equipped) when the vehicle is put in R (Reverse). As you shift into any other gear from R (Reverse), the image will remain for a few seconds and then turn off. Refer to Rearview camera system in the Driving chapter.

EXTERIOR MIRRORS

Power side view mirrors

WARNING: Do not adjust the mirror while the vehicle is in motion.
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
95
Page 96
Driver Controls
To adjust your mirrors:
1. Rotate the control clockwise to
adjust the right mirror and rotate the control counterclockwise to adjust the left mirror.
2. Move the control in the direction
you wish to tilt the mirror.
3. Return to the center position to lock mirrors in place.
Memory feature
The power side view mirror positions are saved when doing a memory set and can be recalled using the memory feature. Refer to Front seating in the Seating and Safety Restraints chapter.
Automatic dimming feature
The driver’s side view mirror has an auto-dimming function. For more information, refer to Automatic dimming interior rear view mirror in this chapter.

Heated outside mirrors

Both mirrors are heated automatically to remove ice, mist and fog when the rear window defrost is activated.
Do not remove ice from the mirrors with a scraper or attempt to readjust the mirror glass if it is frozen in place. These actions could cause damage to the glass and mirrors.
Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum-based cleaning products.

Blind spot mirrors (if equipped)

Your vehicle may be equipped with blind spot mirrors or a blind spot information system. Refer to Blind spot mirrors or Blind spot
information system (BLIS) with cross traffic alert (CTA) in the Driving chapter.

SPEED CONTROL

With speed control set, you can maintain a set speed without keeping your foot on the accelerator pedal.
WARNING: Do not use the speed control in heavy traffic or on roads that are winding, slippery or unpaved.
96
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 97
Driver Controls

Using speed control

The speed controls are located on the steering wheel. The following buttons work with speed control:
– SET +: Press to increase or decrease the set speed.
CNCL (Cancel)/RSM (Resume):
Press to return cancel or resume a set speed.
ON/OFF: Press to turn speed control on or off.
Setting speed control
To set speed control:
1. Press and release ON.
2. Accelerate to the desired speed.
3. Press and release SET +.
4. Take your foot off the accelerator pedal.
5. The indicator
Note:
Vehicle speed may vary momentarily when driving up and down a steep hill.
If the vehicle speed increases above the set speed on a downhill, you may want to apply the brakes to reduce the speed.
If the vehicle speed decreases more than 10 mph (16 km/h) below your set speed on an uphill, your speed control will disengage.
Disengaging speed control
To disengage speed control, tap the brake pedal or press CNCL. Disengaging the speed control will not erase the previous set speed.
Note: When you use the clutch pedal to disengage the speed control, the engine speed may briefly increase, this is normal.
Resuming a set speed
Press and release RSM. This will automatically return the vehicle to the previously set speed.
light on the instrument cluster will turn on.
97
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 98
Driver Controls
Increasing speed while using speed control
To increase the set speed:
Press and hold SET + until you get to the desired speed, then release. You can also use SET + to operate the tap-up function. Press and release SET + to increase the vehicle set speed in 1 mph (1.6 km/h) increments.
Use the accelerator pedal to get to the desired speed then press and release SET +.
Reducing speed while using speed control
To reduce the set speed:
Press and hold – SET until you get to the desired speed, then release. You can also use – SET to operate the tap-down function. Press and release – SET to decrease the vehicle set speed by 1 mph (1.6 km/h) increments.
Press the brake pedal or the clutch pedal (if equipped) until the desired vehicle speed is reached then press SET +.
Turning off speed control
To turn off the speed control, press OFF or turn off the ignition.
Note: When you turn off the speed control or the ignition, your speed control set speed memory is erased.

STEERING WHEEL CONTROLS

Radio control features

– VOL + (Volume): Press to decrease or increase the volume.
(Seek): Press to select
the previous/next radio station preset, CD track or satellite radio station preset depending on which media mode you are in.
MEDIA: Press repeatedly to scroll through available audio modes.
98
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Page 99
SYNCsystem hands free control features
Press command feature. You will hear a tone and LISTENING will appear in the radio display. Press and hold
Press answer a phone call. Press VOL + or
− to adjust volume. Press and hold
briefly to use the voice
to exit voice command.
to activate phone mode or
to end a call or exit phone mode.
Driver Controls
Press OK to confirm your selection.
For further information on the SYNCsystem, refer to the SYNC supplement.
Navigation system/SYNChands free control features (if equipped)
Press voice icon appears on the
Navigation display to use the voice command feature.
Press answer a phone call. Press VOL + or
− to adjust volume. Press and hold
For further information on the Navigation system/SYNCsystem, refer to the Navigation System and SYNCsupplements.

MOON ROOF (IF EQUIPPED)

You can move the glass panel of the moon roof back to open or tilt up (from the closed position) to ventilate the vehicle.
themselves.
control briefly until the
to activate phone mode or
to exit phone mode or end a call.
WARNING: Do not let children play with the moon roof or leave children unattended in the vehicle. They may seriously hurt
to scroll through various menus and selections. Press
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
99
Page 100
Driver Controls
To open the moon roof:
The moon roof is equipped with an automatic, one-touch, express opening, closing and venting feature. Press and release the rear portion of the control. To stop motion at any time during the one-touch operation, press the control a second time.
WARNING: When closing the moon roof, you should verify that it is free of obstructions and ensure that children and/or pets are
not in the proximity of the moon roof opening.
To close the moon roof:
The moon roof is equipped with an automatic, one-touch, express closing feature. Press and release the front portion of the control. To stop motion at any time during the one-touch closing, press the control again.
Bounce-back:
When an obstacle has been detected in the moon roof opening as the moon roof is closing, the moon roof will automatically open and stop at a prescribed position. This is known as “bounce-back”. If the ignition is turned off (without accessory delay being active) during bounce-back, the moon roof will move until the bounce-back position is reached.
Bounce-back override:
To override bounce-back, press and hold the front portion of the control. For example: Bounce-back can be used to overcome the resistance of ice on the moon roof or seals. If during a bounce-back condition, the control is released to the neutral position, then held in the one-touch position within two seconds after the moon roof reaches the bounce-back position, the moon roof will travel with no bounce-back protection. If the control is released before the moon roof reaches fully closed or the ignition is turned off (without accessory delay being active), the moon roof will stop. Security override can be used if the moon roof movement is restricted in some way, for example, if there is ice on the moon roof or seals.
To vent:
To tilt the moon roof into the vent position (when the glass panel is closed), press and release the front portion of the control.
100
2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)
Loading...