Ford MKZ Hybrid 2011 User Manual

Introduction 4

Instrument Cluster 18

Warning lights and chimes 18 Gauges 25 Message center 36

Entertainment Systems 52

AM/FM stereo with CDX6/MP3 52 Auxiliary input jack (Line in) 60 USB port 62 Satellite radio information 64 Navigation system 66 SYNC威 66

Climate Controls 67

Dual automatic temperature control 67 Navigation system based climate control 70 Rear window defroster 74

Lights 75

Headlamps 75 Turn signal control 80 Bulb replacement 82

Driver Controls 87

Windshield wiper/washer control 87 Steering wheel adjustment 88 Power windows 93 Mirrors 95 Speed control 96 Moon roof 99

2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)

Table of Contents

Locks and Security 108

Keys 108 Locks 113 Anti-theft system 126

Seating and Safety Restraints 133

Seating 133 Safety restraints 144 Airbags 158 Child restraints 173

Tires, Wheels and Loading 191

Tire information 191 Tire inflation 193 Tire Pressure Monitoring System (TPMS) 206 Vehicle loading 210 Trailer towing 216 Recreational towing 217

Driving 218

Starting 218 Brakes 222 AdvanceTrac威 225 Transmission operation 232 Reverse sensing system 233 Rear-view camera system 235

Roadside Emergencies 246

Getting roadside assistance 246 Hazard flasher switch 247 Fuel pump shut-off 248 Fuses and relays 248 Changing tires 256 Wheel lug nut torque 262 Jump starting 263 Wrecker towing 266

2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)

Table of Contents

Customer Assistance 268

Reporting safety defects (U.S. only) 275 Reporting safety defects (Canada only) 275

Cleaning 276

Maintenance and Specifications 284

Engine compartment 286 Engine oil 288 Battery 290 Engine Coolant and Motor/Electronics Coolant 292 Fuel information 298 Air filter(s) 309 Part numbers 312 Maintenance product specifications and capacities 313 Engine data 315

Accessories 318

Ford Extended Service Plan 320

Scheduled Maintenance Guide 324

Normal scheduled maintenance and log 330

Index 342

All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Ford may change the contents without notice and without incurring obligation.

2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)

Introduction

CONGRATULATIONS

Congratulations on acquiring your new Lincoln. Please take the time to get well acquainted with your vehicle by reading this handbook. The more you know and understand about your vehicle, the greater the safety and pleasure you will derive from driving it.

For more information on Ford Motor Company and its products visit the following website:

• In the United States: www.ford.com

• In Canada: www.ford.ca

• In Mexico: www.ford.com.mx

• In Australia: www.ford.com.au

Additional owner information is given in separate publications.

This Owner’s Guide describes every option and model variant available and therefore some of the items covered may not apply to your particular vehicle. Furthermore, due to printing cycles it may describe options before they are generally available.

Remember to pass on the Owner’s Guide when reselling the vehicle. It is an integral part of the vehicle.

SAFETY AND ENVIRONMENT PROTECTION

Warning symbols in this guide

How can you reduce the risk of personal injury to yourself or others? In this guide, answers to such questions are contained in comments highlighted by the warning triangle symbol. These comments should be read and observed.

Warning symbols on your vehicle

When you see this symbol, it is imperative that you consult the relevant section of this guide before touching or attempting adjustment of any kind.

2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)

Introduction

Protecting the environment

We must all play our part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps towards this aim. Information in this respect is highlighted in this guide with the tree symbol.

CALIFORNIA Proposition 65 Warning

WARNING: Engine exhaust, some of its constituents, and

certain vehicle components contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. In addition, certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

PERCHLORATE MATERIAL

Certain components of this vehicle such as airbag modules, seat belt pretensioners, and button cell batteries may contain Perchlorate Material – Special handling may apply for service or vehicle end of life disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate.

BREAKING-IN YOUR VEHICLE

Your vehicle does not need an extensive break-in. Try not to drive continuously at the same speed for the first 1,000 miles (1,600 km) of new vehicle operation. Vary your speed frequently in order to give the moving parts a chance to break in.

Do not add friction modifier compounds or special break-in oils since these additives may prevent piston ring seating. See Engine oil in the Maintenance and Specifications chapter for more information on oil usage.

HYBRID OPERATION

This hybrid vehicle combines electric and gasoline propulsion without compromise, to provide breakthrough performance and efficiency. It requires no special fuels and never has to be plugged in. Familiarizing yourself with these unique characteristics will help ensure optimal performance from your new vehicle.

2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)

Introduction

Normal vehicle operation

Starting: Turn the ignition key to the start position while your vehicle is in P (Park). The green “Ready Indicator” light will appear in the instrument cluster, letting you know that the vehicle is ready for driving. The engine may not start because this Hybrid vehicle is equipped with Silent Key Start (SKS). This fuel saving feature allows your vehicle to be “ready to drive” without requiring the gas engine to be running. This indicator will remain on while the vehicle is on, whether the engine is running or not to indicate the vehicle is capable of movement (using its electric motor, engine, or both). The vehicle’s computer will determine if an engine start is required. Typically, the engine will not start unless the vehicle is cold, a climate control change is requested, or the accelerator is depressed.

Note: You may notice higher engine speeds upon start-up. This temporary condition is normal and necessary to heat up the cabin and minimize emissions.

Driving: The gas engine automatically starts and stops to provide power when it’s needed and to save fuel when it’s not. While coasting at low speeds, coming to a stop, or standing, the gas engine normally shuts down and the vehicle operates in electric-only mode. Conditions that may cause the engine to start up or remain running include:

• Considerable vehicle acceleration

• Vehicle speed above 47 mph (75 km/h)

• Ascending a hill

• Charge level of high voltage battery is low

• Very high or low outside temperature (to provide system

cooling/heating)

• Engine not warm enough to provide passenger requested cabin temperature

Stopping: The gas engine may shut off to conserve fuel as you come to a stop. Restarting the vehicle is not required. Simply step on the accelerator when you are ready to drive.

Transmission Operation: Due to the technologically advanced, electronically-controlled Continuously Variable Transaxle (eCVT) you will not feel shift changes like those of a non-hybrid vehicle. Your hybrid’s transmission is designed to do its work seamlessly.

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Introduction

Since engine speed is controlled by the transmission, it may seem elevated at times. This is normal hybrid operation and helps deliver fuel efficiency and performance.

Neutral: It is not recommended to idle the vehicle in N (Neutral) for

extended periods of time because this will discharge your high voltage battery and decrease fuel economy. Because of the unique nature of the hybrid vehicle, the engine will not start in the N (Neutral) position. Also, the engine cannot provide power to the hybrid system in N (Neutral).

Low Gear: L (Low gear) is designed to mimic the enhanced engine braking available in non-hybrid vehicles. L (Low gear) will produce high engine speeds to provide necessary engine braking. This is normal and will not damage your vehicle. In L (Low gear) the gas engine will remain on more often than in D (Drive gear).

Reverse: R (Reverse gear) vehicle speed is limited to 22 mph (35 km/h).

Unique Hybrid operating characteristics

Your Hybrid, with its new technology, behaves differently compared to a non-hybrid. Here is a description of the major differences:

Battery: Your Hybrid is equipped with a high voltage battery. A cool battery ensures battery life and provides the best possible performance. Your hybrid high voltage battery may periodically re-condition itself to ensure maximum efficiency. You may notice slight changes in drivability during this process, but it’s an important part of your hybrid’s high voltage battery optimization features.

The high voltage battery is cooled by cabin air drawn from vent holes in the front of the rear seat cushions. Avoid placing objects at the vent holes which block air flow to the high voltage battery.

The high voltage battery is located between the rear passenger seat and the trunk. Due to this location, the rear seat for the hybrid vehicle does not have the ability to be lowered to allow pass-through between the trunk and the rear of the passenger compartment. Do not attempt to lower the rear seat.

If the vehicle is left inoperative for over 31 days, it may be necessary to jumpstart the vehicle. For more information, refer to Jump starting (Low voltage [underhood] battery only) in the Roadside Emergencies chapter and also refer to Low and high voltage battery — storage in the Maintenance and Specifications chapter.

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Introduction

Engine: The engine speed in your hybrid is not directly tied to your vehicle speed. Your vehicle’s engine and transmission are designed to deliver the power you need at the most efficient engine speed. During heavy accelerations, your hybrid may reach high engine speeds (up to 6000 RPM). This is characteristic of the Atkinson cycle engine technology helping to maximize your hybrid’s fuel economy.

In prolonged mountainous driving, you may see the engine tachometer changing without your input. This is intentional and maintains the battery charge level. You may also notice during extended downhill driving that your engine continues to run instead of shutting off.

During this “engine braking”, the engine stays on, but it’s not using any fuel. You may also hear a slight whine or whistle when operating your vehicle. This is the normal operation of the electric generator in the hybrid system.

During certain events (such as vehicle servicing) your low voltage (underhood) battery may become disconnected or disabled. When this occurs, and after reconnecting the low voltage (underhood) battery and driving the vehicle, the engine may continue to operate for 3-5 seconds after the key is turned to the off position. This is a normal condition, as the vehicle’s computers are relearning the operating characteristics of your particular engine in order to operate it at maximum efficiency.

Braking: Your hybrid is equipped with standard hydraulic braking and regenerative braking. Regenerative braking is performed by your transmission and it captures brake energy and stores it in your high voltage battery.

Driving to optimize fuel economy

Your fuel economy should improve throughout your hybrid’s break-in period. As with any vehicle, fuel economy can be significantly impacted by your driving habits and accessory usage. For best results, keep in mind these tips:

Tire Inflation: Keep tires properly inflated and only use recommended size.

Drive Habits: Aggressive driving increases the amount of energy required to move your vehicle. In general, better fuel economy is achieved with mild to moderate acceleration and deceleration. Moderate braking is particularly important since it allows you to maximize the energy captured by the regenerative braking system.

NOTE: Having your engine running is not always an indication of inefficiency – in some cases it is actually more efficient than driving in electric mode.

2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)

Introduction

Additional Tips:

• Do not carry extra loads

• Be mindful of adding external accessories that may increase

aerodynamic drag

• Observe posted speed limits

• Perform all scheduled maintenance

• There is no need to wait for your engine to “warm up”. The vehicle is

ready to drive immediately after starting

Refer to Essentials of good fuel economy in Maintenance and Specifications chapter for more fuel saving tips.

Frequently asked questions

Question Answer

What are the series of clicks from the cargo area when I first turn the key in the ignition?

Why does the engine sometimes start at key-on?

Why does it take a long time before the engine shuts down?

Why does my engine never shut down above 47 mph (75 km/h)?

The high voltage battery is electrically isolated from the rest of the vehicle when the key is off. When the key is turned to on, high voltage contactors inside the battery are closed to make the electricity available to the motor/generator and enable the vehicle to drive. The clicks are the sound of these contactors as they close and open during start up and shut down.

The vehicle’s computer will determine if an engine start is required at key-on. Silent Key Start (SKS) will start the engine if it is necessary for cabin heating, windshield defrost, or if the outside temperature is low.

There are several reasons the engine stays on for an extended amount of time when it is first started. One common reason is to ensure that the emissions components are warm enough to minimize tailpipe emissions. As the climate gets cooler, this “engine-ON” time is extended.

The engine is required to turn on above this speed to protect the transmission hardware.

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Introduction

Question Answer

Why does my engine stay ON when it’s extremely cold outside?

Why does my engine revupsohigh sometimes when I accelerate?

What is the fan noise I hear from the rear of my hybrid?

HowfarcanIgoin Electric Drive if I run out of gas?

What is the engine oil change service interval?

In order to ensure that the climate control system can begin heating the cabin and/or defrosting the windshield as soon as a driver requests it, the engine coolant temperature has to be kept sufficiently hot. Keeping the engine on is required to maintain the correct minimum temperature.

Your vehicle’s engine and transmission are designed to deliver the power you need at the most efficient engine speed. This may be higher than expected during heavy accelerations, and may fluctuate during steady state driving. These are characteristics of the Atkinson engine cycle and the eCVT transmission technology that help maximize your hybrid’s fuel economy.

The fan noise comes from a fan located inside the high voltage battery. This fan turns on when the battery requires cooling air. The fan speed, and associated noise level, will change according to the amount of cooling required to maintain good performance. Maintaining the battery temperature at optimal conditions also prolongs the useful life of the battery and helps to achieve better fuel economy.

Running out of gas is not recommended. However, you may be able to go about one mile, driving at 30 mph (48 km/h), if the battery has a normal state of charge.

The engine oil should be changed every 10,000 miles (16,000 km) under normal operating conditions. See the Scheduled Maintenance Guide chapter.

2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)

Introduction

Question Answer

Can I put E10 or E85 in my vehicle, and how will it affect my fuel economy?

How long will my high voltage battery last? Does it need maintenance?

Can you charge the battery with a plug into an A/C outlet?

Can I tow the hybrid behind my motor home with all four wheels down?

SPECIAL NOTICES

New Vehicle Limited Warranty

For a detailed description of what is covered and what is not covered by your vehicle’s New Vehicle Limited Warranty, refer to the Warranty Guide that is provided to you along with your Owner’s Guide.

Your hybrid vehicle can use E10 (10% ethanol, 90% gasoline) fuel, but you may notice slightly reduced fuel economy because ethanol contains less energy per gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol).

The high voltage battery system is designed to last the life of the vehicle and requires no maintenance.

There are no provisions for charging the high voltage battery from a power supply external to the vehicle.

Yes. Your hybrid vehicle can be “flat-towed” without modification. See the Recreational

towing section in the Tires, Wheels and Loading chapter for more information.

Special instructions

For your added safety, your vehicle is fitted with sophisticated electronic controls.

WARNING: Please read the section Airbag Supplemental Restraint System (SRS) in the Seating and Safety Restraints

chapter. Failure to follow the specific warnings and instructions could result in personal injury.

WARNING: Front seat mounted rear-facing child or infant seats should NEVER be placed in front of an active passenger airbag.

2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)

Introduction

DATA RECORDING

Service Data Recording

Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. For U.S. only (if equipped), if you choose to use the SYNC威 Vehicle Health Report, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used for any purpose. See your SYNC威 supplement for more information.

Event Data Recording

This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as:

• How various systems in your vehicle were operating;

• Whether or not the driver and passenger seatbelts were

buckled/fastened;

• How far (if at all) the driver was depressing the accelerator and/or the brake pedal; and

• How fast the vehicle was travelling; and

• Where the driver was positioning the steering wheel.

This data can help provide a better understanding of the circumstances in which crashes and injuries occur.

Note: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data or information (e.g., name, gender, age, and crash location) is recorded (see

2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)

Introduction

limitations regarding 911 Assist and Traffic, directions and Information privacy below). However, parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation.

To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the EDR. Ford Motor Company and Ford of Canada do not access event data recorder information without obtaining consent, unless pursuant to court order or where required by law enforcement, other government authorities or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada.

Note: Including to the extent that any law pertaining to Event Data Recorders applies to SYNC威 or its features, please note the following: Once 911 Assist (if equipped) is enabled (set ON), 911 Assist may, through any paired and connected cell phone, disclose to emergency services that the vehicle has been in a crash involving the deployment of an airbag or, in certain vehicles, the activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of being used to electronically or verbally provide to 911 operators the vehicle location (such as latitude and longitude), and/or other details about the vehicle or crash or personal information about the occupants to assist 911 operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not activate the 911 Assist feature. See your SYNC威 supplement for more information.

Additionally, when you connect to Traffic, Directions and Information (if equipped, U.S. only) the service uses GPS technology and advanced vehicle sensors to collect the vehicle’s current location, travel direction, and speed (“vehicle travel information”) only to help provide you with the directions, traffic reports, or business searches your request. If you do not want Ford or its vendors to receive this information, do not activate the service. Ford Motor Company and the vendors it uses to provide you with this information do not store your vehicle travel information. For more information, see Traffic, Directions and Information, Terms and Conditions. See your SYNC威 supplement for more information.

2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)

Introduction

CELL PHONE USE

The use of Mobile Communications Equipment has become increasingly important in the conduct of business and personal affairs. However, drivers must not compromise their own or others’ safety when using such equipment. Mobile Communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits.

Mobile Communication Equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.

WARNING: Driving while distracted can result in loss of vehicle

control, accident and injury. Ford strongly recommends that you use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving and that you comply with all applicable laws.

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EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION

For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Guide. A market unique supplement may be supplied that complements this book. By referring to the market unique supplement, if provided, you can properly identify those features, recommendations and specifications that are unique to your vehicle. This Owner’s Guide is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for Export. Refer to this Owner’s Guide for all other required

information and warnings.

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Introduction

These are some of the symbols you may see on your vehicle.

Vehicle Symbol Glossary

Safety Alert

Fasten Safety Belt Airbag - Front

Airbag - Side

Child Seat Tether Anchor

Anti-Lock Brake System Parking Brake System

Brake Fluid Non-Petroleum Based

Stability Control System Speed Control

Master Lighting Switch Hazard Warning Flasher

Fog Lamps-Front Fuse Compartment

See Owner’s Guide

Child Seat Lower Anchor

Brake System

Parking Aid System

Fuel Pump Reset Windshield Wash/Wipe

Windshield Defrost/Demist

Rear Window Defrost/Demist

2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)

Vehicle Symbol Glossary

Introduction

Power Windows Front/Rear

Child Safety Door Lock/Unlock

Power Window Lockout

Interior Luggage Compartment Release

Panic Alarm Engine Oil

Engine Coolant

Engine Coolant Temperature

Do Not Open When Hot Battery

Avoid Smoking, Flames, or Sparks

Battery Acid

Explosive Gas Fan Warning

Power Steering Fluid

Maintain Correct Fluid Level

Service Engine Soon Engine Air Filter

MAX

MIN

Passenger Compartment Air Filter

Check Fuel Cap

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Jack

Low Tire Pressure Warning

Instrument Cluster

WARNING LIGHTS AND CHIMES

0000000.0mi Trip A

0000.0mi

POWER

P R

N D L

OFF

MPH

Warning lights and gauges can alert you to a vehicle condition that may become serious enough to cause extensive repairs. A warning light may illuminate when a problem exists with one of your vehicle’s functions. Many lights will illuminate when you start your vehicle to make sure the bulbs work. If any light remains on after starting the vehicle, refer to the respective system light explanation later in this section for additional information.

Note: Some warning lights are reconfigurable telltale (RTT) indicators; they will display in the message center and function the same as the warning light, but they will not display on startup as regular warning lights do.

Service engine soon: The service engine soon light illuminates when the ignition is turned to the on position to check the bulb.

• Illuminates with key on, vehicle off: If the light illuminates, the service engine soon light is working properly.

• Illuminates with key on, vehicle off, then starts to blink: The light illuminates when the ignition is turned to the on position to check the bulb and to indicate whether the vehicle is ready for Inspection/Maintenance (I/M) testing. If after 15 seconds the service engine soon light blinks eight times, it means that the vehicle is not ready for Inspection/Maintenance (I/M) testing. This can occur if the vehicle’s engine or transmission has just been serviced, or the battery

km/h

100

120

140

160

180

120

100

110

avg

mpg:

miles to

571

456

MPG

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has recently run down or been disconnected. If the vehicle does not need I/M testing, do nothing. The vehicle is designed to check the emission control system during normal driving. If the vehicle needs I/M testing, refer to the Readiness for Inspection/Maintenance (I/M) testing section in the Maintenance and Specifications chapter.

• Illuminates with engine running: The light stays on after the engine is started. It indicates that the on board diagnostics system has detected a problem with the engine, transmission or an emission-related component or system. Contact your authorized dealer as soon as possible. The vehicle will usually be drivable and will not require towing. Refer to On-board diagnostics (OBD-II) section in the Maintenance and Specifications chapter for information on temporary malfunctions that may not require vehicle service.

• Blinks with engine running: The light stays on after the engine is started and sometimes blinks. It indicates that the On Board Diagnostics System has detected an engine misfire problem with the engine. While the light is blinking, engine misfire is occurring which could damage your catalytic converter. Drive in a moderate fashion (avoid heavy acceleration and deceleration) and contact your authorized dealer as soon as possible.

WARNING: Under engine misfire conditions, excessive exhaust

temperatures could damage the catalytic converter, the fuel system, interior floor coverings or other vehicle components, possibly causing a fire.

Brake system warning: To confirm the brake system warning light is functional, it will momentarily illuminate when the ignition is turned to the on position (when the engine is not running), or in a position between on and start, or by applying the parking brake when the ignition is turned to the on position. If the brake system warning light does not illuminate at this time, contact your authorized dealer as soon as possible. Illumination after releasing the parking brake indicates low brake fluid level or brake system malfunction. Contact your authorized dealer as soon as possible.

BRAKE

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WARNING: Driving a vehicle with the brake system warning

light on is dangerous. A significant decrease in braking performance may occur. It will take you longer to stop the vehicle. Contact your authorized dealer as soon as possible. Driving extended distances with the parking brake engaged can cause brake failure and the risk of personal injury.

Anti-lock brake system: If the ABS light stays illuminated or continues to flash, a malfunction has been detected. Contact your authorized dealer as soon as possible. Normal braking is still functional unless the brake warning light also is illuminated.

Check brake system/Brake fluid level low (RTT): Indicates the

braking system is not operating properly or that the brake fluid level is low. A message may also display in the message center. Contact your authorized dealer as soon as possible.

Parking brake engaged (RTT):

Displays when the parking brake is engaged. A message may also display in the message center.

BRAKE

ABS

BRAKE

Airbag readiness: The warning light illuminates momentarily when the ignition is turned to the on position. The supplementary restraint system includes the airbags and seat belt buckle pretensioners. If this light fails to illuminate when the ignition is turned on, continues to flash or remains on, contact your authorized dealer as soon as possible. A chime will sound if there is a malfunction in the indicator light.

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Safety belt: The warning light illuminates momentarily when the ignition is turned to the on position. Illuminates to remind you to fasten your safety belt. A Belt-Minder威 chime will also sound to remind you to fasten your safety belt. Refer to the Seating and Safety Restraints chapter to activate/deactivate the Belt-Minder威 chime feature.

Stop safely hazard warning (RTT): Indicates Hybrid component

fault/failure that will cause the vehicle to shutdown, fail to start or enter into a limited operating mode. A message may also display in the message center.

Note: If the vehicle is still running, the vehicle may soon shutdown without further warning and should be stopped safely.

If this lamp is lit, stop the vehicle, shift to P (Park), turn the key to the off position, and attempt to restart the vehicle. If the fault remains, the vehicle may require refueling, jump starting or service. For information regarding the low-voltage (12–volt) battery only, please refer to Jump

starting (low voltage [underhood] battery only) in the Roadside Emergencies chapter.

Ready to drive: Illuminates once the vehicle has successfully started and will remain lit throughout the drive. Indicates the vehicle is ready to drive even when you don’t hear the gasoline engine running.

Ready to drive (RTT): Illuminates briefly once the vehicle has successfully started. Indicates that the vehicle is ready to drive even when you don’t hear the gasoline engine running.

Charging system (RTT):

Illuminates when the low-voltage (12-volt) battery is not charging properly. The message center displays CHECK CHARGING SYSTEM. If it stays on while the vehicle is running (Ready to drive indicator is illuminated), there may be a

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malfunction with the charging system. Contact your authorized dealer as soon as possible. This indicates a problem with the electrical system or a related component.

Engine oil pressure (RTT):

Illuminates when the oil pressure falls below the normal range. The message center displays LOW OIL PRESSURE when the engine oil level is low. Check the oil level and add oil if needed. If the warning light or message stays on, even though the oil level is correct, do not start the engine and contact your authorized dealer as soon as possible. This indicates a problem with the engine or a related component. Refer to Engine oil in the Maintenance and Specifications chapter.

High engine or high motor electronic coolant temperature (RTT): Illuminates when the engine

coolant or motor electronics coolant temperature is high. The message center displays HIGH ENGINE TEMPERATURE / HIGH MOTOR TEMPERATURE when the engine coolant or motor electronics are overheating. Stop the vehicle as soon as safely possible, turn off the engine, and let it cool. Check the coolant and coolant level. If the light and message stays on or continues to turn on after the vehicle warms up, contact your authorized dealer as soon as possible. Continuing to drive with an overheated engine can cause serious engine damage. This indicates a problem with the engine or a related component. Refer to

Engine coolant and motor/electronics coolant in the Maintenance and Specifications chapter.

WARNING: Never remove the coolant reservoir cap while the

engine is running or hot.

AdvanceTrac威: Illuminates when AdvanceTrac威 is active. If the light remains on, contact your authorized dealer as soon as possible. Refer to the Driving chapter for more information.

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AdvanceTrac威off: Illuminates when AdvanceTrac威 has been disabled by the driver. Refer to the Driving chapter for more information.

Low tire pressure warning:

Illuminates to warn you when your tire pressure is low. If the telltale remains on solid at start up or while driving, the tire pressure should be checked. The message center will also display LOW TIRE PRESSURE when one or more tires on your vehicle have low tire pressure.

The telltale can also warn you when the system is malfunctioning. If the telltale begins to flash, when the ignition is first turned on or while driving, contact your authorized dealer as soon as possible. The message center will also display TIRE PRESSURE SENSOR FAULT or TIRE PRESSURE MONITOR FAULT when the system is malfunctioning.

Please note that if your spare tire is in use, the damaged road tire must be re-installed on your vehicle to restore system functionality. For more information on this system, refer to Tire pressure monitoring system (TPMS) in the Tires, Wheels and Loading chapter.

Low fuel (RTT): Displays when the fuel level in the fuel tank is at or near empty. The fuel gage will turn yellow and then red depending on fuel level. A message may also display in the message center. Refer to Fuel gauge in this chapter.

Speed control (RTT): The speed control system indicator light changes color to indicate what mode the system is in:

• On (amber light): Illuminates when the speed control system is turned on. Turns off when the speed control system is engaged or turned off.

• Engaged (green light): Illuminates when the speed control system is engaged. Turns off when the speed control system is disengaged.

OFF

2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)

Instrument Cluster

Throttle Control/Powertrain malfunction (RTT): Illuminates

when a powertrain fault has been detected. If the indicator stays on or continues to come on, contact your authorized dealer as soon as possible.

Door ajar (RTT): Displays when the ignition is in the on position and any door is not completely closed. A message may also display in the message center.

Turn signal: Illuminates when the left or right turn signal or the hazard lights are turned on. If the indicators flash faster, check for a burned out bulb.

High beams: Illuminates when the high beam headlamps are turned on.

Key-in-ignition warning chime: Sounds when the key is left in the ignition in the off, lock or accessory position and the driver’s door is opened.

Headlamps on warning chime: Sounds when the headlamps or parking lamps are on, the ignition is off (the key is not in the ignition) and the driver’s door is opened.

Parking brake on warning chime: Sounds when the parking brake is left on and the vehicle is driven. If the warning stays on after the park brake is off, contact your authorized dealer as soon as possible.

Turn signal on warning chime: Sounds when the turn signal has been left on for an extended period of time.

HEV Engine off reminder chime: Sounds for 10 seconds when the PRNDL is in the P (Park) position and the Driver’s door is ajar (open) while ignition is on. Always turn your ignition key to off and remove key before leaving your vehicle. (The engine may be off when the vehicle is stopped, yet the key is on, and the engine can turn on at any time)

Message center activation chime: Sounds when some messages appear in the message center display for the first time.

Memory seat feedback chime: Sounds during memory seat programming to confirm that a memory position has been set.

Perimeter alarm warning chime: Sounds when using a key to unlock the driver’s doors and the perimeter alarm is armed.

2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)

Instrument Cluster

GAUGES

Your vehicle is equipped with an LCD (liquid crystal display), reconfigurable instrument cluster. You can choose from four information levels, and also customize certain options within each level. The instrument cluster also comes with a demo mode and tutorial feature to demonstrate the four instrument cluster levels. Refer to Message center in the this chapter to choose the display level you’d like and to use the demo and tutorial modes.

Inform instrument cluster (standard cluster shown, metric similar)

0000000.0mi Trip A

0000.0mi

P R

N D L

OFF

MPH

km/h

100

120

140

180

160

120

100

110

avg

mpg:

miles to

571

456

The simplest of cluster displays.

2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)

Instrument Cluster

Enlighten instrument cluster (standard cluster shown, metric similar)

0000000.0mi Trip A

0000.0mi

N D

RPM

x1000

OFF

MPH

Displays unique hybrid vehicle gauges, along with many of the familiar gauges from a conventional gasoline vehicle.

km/h

100

120

140

160

180

120

100

110

avg

mpg:

miles to

571

456

MPG

2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)

Instrument Cluster

Engage instrument cluster (standard cluster shown, metric similar)

MPH

0000000.0mi Trip A

0000.0mi

POWER

P R

N D L

OFF

The next step in hybrid vehicle information, including innovative information displays intended to educate the driver about the hybrid system.

km/h

100

120

140

180

160

120

100

110

mpg:

MPG

571

miles to

avg

456

2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)

Instrument Cluster

Empower instrument cluster (standard cluster shown, metric similar)

MPH

0000000.0mi Trip A

0000.0mi

PWR

ACC

P R

N D L

OFF

The most information-rich display, with gauges designed to allow drivers to decide for themselves what driving behavior is most efficient at any given moment.

Speedometer: Indicates the current vehicle speed.

km/h

100

120

140

160

180

120

100

110

avg

mpg:

140

180

160

miles to

110

120

571

456

100

MPG

100

MPH

120

km/h

2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)

Instrument Cluster

Engine coolant temperature gauge: Indicates engine coolant

temperature. At normal operating temperature, the level indicator will be blue and will be in the normal range (between “H” and “C”). If the engine coolant temperature exceeds the normal range, the level indicator will change to red to indicate that the engine is overheating. Stop the vehicle as soon as safely possible, switch off the engine and let the engine cool.

Empower instrument cluster level only: The gauge will illuminate in green or white to indicate the following:

•

High-voltage battery information gauge: The fill level indicates the

amount of energy stored in the high-voltage battery as a percent of total energy capacity. The level will increase and decrease as the battery charges and discharges during normal operation, but the hybrid system will attempt to control the level to approximately the middle of the gauge under most driving conditions.

Indicator white: This indicates that the hybrid system is not warm enough to allow operation in electric vehicle mode only. The gasoline engine will run continuously when the indicator is white.

Note: During silent key start mode, the but the gasoline engine will not run. This is a result of the vehicle

computer allowing the engine to be cooler during the silent key start period. This is normal operation and does not indicate a problem with your vehicle. After the first engine start, the

green when the gasoline engine is warm enough to turn off.

Indicator green: This indicates that the hybrid system is warm enough to allow operation in electric vehicle mode.

If the vehicle operates in electric mode long enough, it is possible that the gasoline engine may need to run to keep the system warm. In this case, the

indicator will revert back to white.

indicator next to the

indicator will be white,

indicator will turn

2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)

Instrument Cluster

Enlighten, Engage and Empower instrument cluster levels only: The up and down arrows provide information about the energy (both stored and used) associated with the high voltage battery. The up arrow indicates battery charging, such as when extra energy is stored in the battery when coasting or braking. The down arrow indicates battery discharging such as when the battery provides extra power to boost the vehicle’s acceleration.

Engage and Empower instrument cluster levels only: A circular symbol appears in the center of the gauge when energy is being recaptured through the regenerative braking system. This indicates that your hybrid vehicle is capturing and using energy that would have been lost in a conventional vehicle. The regenerative braking system can be activated by braking or coasting (i.e. even when you’re not pressing the brake pedal).

Note: The up/down arrows include energy being used by accessories (i.e. air conditioning, headlights, radio, etc.).

Fuel gauge: With the ignition on, this gauge indicates approximately how much fuel is left in the fuel tank. The fuel gauge may vary slightly when the vehicle is in motion or on a grade. When fuel level becomes low (50 miles [80 km] to empty), the level indicator will change to bright yellow. When fuel level becomes critically low (0 miles [0 km] to empty), the level indicator will change to red.

The fuel icon with the arrow points to the side of the vehicle that the fuel filler door is on.

Refer to Filling the tank in the Maintenance and Specifications chapter for more information.

2011 MKZ Hybrid (hkz) Owners Guide, 2nd Printing USA (fus)

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