Engine compartment92
Engine oil93
Battery96
Engine coolant98
Fuel information104
Air filter(s)120
Part numbers124
Maintenance product specifications and capacities125
Engine data128
Ford Extended Service Plan130
Scheduled Maintenance Guide134
Normal scheduled maintenance and log139
Index153
All rights reserved. Reproduction by any means, electronic or mechanical
including photocopying, recording or by any information storage and retrieval
system or translation in whole or part is not permitted without written
authorization from Ford Motor Company. Ford may change the contents without
notice and without incurring obligation.
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CONGRATULATIONS
Congratulations on acquiring your new Ford. Please take the time to get
well acquainted with your vehicle by reading this handbook. The more
you know and understand about your vehicle, the greater the safety and
pleasure you will derive from driving it.
For more information on Ford Motor Company and its products visit the
following website:
• In the United States: www.ford.com
• In Canada: www.ford.ca
• In Mexico: www.ford.com.mx
• In Australia: www.ford.com.au
Additional owner information is given in separate publications.
This Owner’s Guide describes every option and model variant available
and therefore some of the items covered may not apply to your
particular vehicle. Furthermore, due to printing cycles it may describe
options before they are generally available.
Remember to pass on the Owner’s Guide when reselling the vehicle. It is
an integral part of the vehicle.
SAFETY AND ENVIRONMENT PROTECTION
Warning symbols in this guide
How can you reduce the risk of personal injury to yourself or others? In
this guide, answers to such questions are contained in comments
highlighted by the warning triangle symbol. These comments should be
read and observed.
Warning symbols on your vehicle
When you see this symbol, it is
imperative that you consult the
relevant section of this guide before
touching or attempting adjustment
of any kind.
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Protecting the environment
We must all play our part in
protecting the environment. Correct
vehicle usage and the authorized
disposal of waste, cleaning and
lubrication materials are significant
steps towards this aim. Information
in this respect is highlighted in this guide with the tree symbol.
CALIFORNIA Proposition 65 Warning
WARNING: Engine exhaust, some of its constituents, and
certain vehicle components contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm. In addition, certain fluids contained in vehicles and
certain products of component wear contain or emit chemicals known
to the State of California to cause cancer and birth defects or other
reproductive harm.
PERCHLORATE MATERIAL
Certain components of this vehicle such as airbag modules, seat belt
pretensioners, and button cell batteries may contain Perchlorate Material
– Special handling may apply for service or vehicle end of life disposal.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
BREAKING-IN YOUR VEHICLE
Your vehicle does not need an extensive break-in. Try not to drive
continuously at the same speed for the first 1,000 miles (1,600 km) of
new vehicle operation. Vary your speed frequently in order to give the
moving parts a chance to break in.
Drive your new vehicle at least 1,000 miles (1,600 km) before towing a
trailer. For more detailed information about towing a trailer, refer to
Trailer towing in the Tires, Wheels and Loading chapter.
Do not add friction modifier compounds or special break-in oils since these
additives may prevent piston ring seating. See Engine oil in the
Maintenance and Specifications chapter for more information on oil usage.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, refer to the WarrantyGuide that is provided to you along with your Owner’s Guide.
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Notice to owners of Class A Motorhome Chassis and Commercial
Stripped Chassis Vehicles
The Ford Class A Motorhome Chassis and Commercial Stripped Chassis
is not suitable for producing ambulances or school buses. In addition,
Ford urges manufacturers to follow the recommendations of the Ford
Incomplete Vehicle Manual, Ford Truck Body Builder’s Layout Book
and other pertinent supplements.
Notification of delayed warranty start date and accumulated mileage
Verify that your authorized dealer has submitted a Notification of
Delayed Warranty Start Date and Accumulated Mileage (FCS 900) to
Ford Motor Company.
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
through a direct connection to your vehicle when diagnosing or servicing
your vehicle. For U.S. only (if equipped), if you choose to use the SYNC威
Vehicle Health Report, you consent that certain diagnostic information
may also be accessed electronically by Ford Motor Company and Ford
authorized service facilities, and that the diagnostic information may be
used for any purpose. See your SYNC威 supplement for more information.
Event Data Recording
This vehicle is equipped with an event data recorder (EDR). The
main purpose of an EDR is to record, in certain crash or near
crash-like situations, such as an airbag deployment or hitting a
road obstacle; this data will assist in understanding how a
vehicle’s systems performed. The EDR is designed to record data
related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
• How various systems in your vehicle were operating;
• Whether or not the driver and passenger seatbelts were
buckled/fastened;
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Introduction
• How far (if at all) the driver was depressing the accelerator
and/or the brake pedal; and
• How fast the vehicle was travelling; and
• Where the driver was positioning the steering wheel.
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
Note: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under
normal driving conditions and no personal data or information
(e.g., name, gender, age, and crash location) is recorded (see
limitations regarding 911 Assist and Traffic, directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement,
that have such special equipment, can read the information if
they have access to the vehicle or the EDR. Ford Motor Company
and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event Data
Recorders applies to SYNC威 or its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash involving
the deployment of an airbag or, in certain vehicles, the activation of
the fuel pump shut-off. Certain versions or updates to 911 Assist
may also be capable of being used to electronically or verbally
provide to 911 operators the vehicle location (such as latitude and
longitude), and/or other details about the vehicle or crash or
personal information about the occupants to assist 911 operators
to provide the most appropriate emergency services. If you do not
want to disclose this information, do not activate the 911 Assist
feature. See your SYNC威 supplement for more information.
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Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only) the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”) only to help provide you with the directions, traffic
reports, or business searches your request. If you do not want
Ford or its vendors to receive this information, do not activate
the service. Ford Motor Company and the vendors it uses to
provide you with this information do not store your vehicle travel
information. For more information, see Traffic, Directions and
Information, Terms and Conditions. See your SYNC威 supplement
for more information.
CELL PHONE USE
The use of Mobile Communications Equipment has become increasingly
important in the conduct of business and personal affairs. However,
drivers must not compromise their own or others’ safety when using
such equipment. Mobile Communications can enhance personal safety
and security when appropriately used, particularly in emergency
situations. Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile Communication Equipment includes, but is not limited to, cellular
phones, pagers, portable email devices, text messaging devices and
portable two-way radios.
WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that you
use extreme caution when using any device or feature that may take
your focus off the road. Your primary responsibility is the safe
operation of your vehicle.
We recommend against the use of any handheld device while driving
and that you comply with all applicable laws.
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These are some of the symbols you may see on your vehicle.
Vehicle Symbol Glossary
Safety Alert
Fasten Safety BeltAirbag - Front
Airbag - Side
Child Seat Tether
Anchor
Anti-Lock Brake SystemParking Brake System
Brake Fluid Non-Petroleum Based
Stability Control SystemSpeed Control
Master Lighting SwitchHazard Warning Flasher
Fog Lamps-FrontFuse Compartment
See Owner’s Guide
Child Seat Lower
Anchor
Brake System
Parking Aid System
Fuel Pump ResetWindshield Wash/Wipe
Windshield
Defrost/Demist
8
Rear Window
Defrost/Demist
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Vehicle Symbol Glossary
Introduction
Power Windows
Front/Rear
Child Safety Door
Lock/Unlock
Power Window Lockout
Interior Luggage
Compartment Release
Panic AlarmEngine Oil
Engine Coolant
Engine Coolant
Temperature
Do Not Open When HotBattery
Avoid Smoking, Flames,
or Sparks
Battery Acid
Explosive GasFan Warning
Power Steering Fluid
Maintain Correct Fluid
Level
Service Engine SoonEngine Air Filter
MAX
MIN
Passenger Compartment
Air Filter
Check Fuel Cap
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Jack
Low Tire Pressure
Warning
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Instrument Cluster
WARNING LIGHTS AND CHIMES
Warning lights and gauges can alert you to a vehicle condition that may
become serious enough to cause expensive repairs. A warning light may
illuminate when a problem exists with one of your vehicle’s functions.
Many lights will illuminate when you start your vehicle to make sure the
bulbs work. If any light remains on after starting the vehicle, refer to the
respective system warning light for additional information.
Service engine soon: The service
engine soon light illuminates when
the ignition is first turned to the on
position to check the bulb and to
indicate whether the vehicle is ready for inspection/maintenance (I/M)
testing. Normally, the service engine soon light will stay on until the
engine is cranked, then turn itself off if no malfunctions are present.
However, if after 15 seconds the service engine soon light blinks eight
times, it means that the vehicle is not ready for I/M testing. See the
Readiness for Inspection/Maintenance (I/M) testing in the
Maintenance and Specifications chapter.
Solid illumination after the engine is started indicates the on-board
diagnostics system (OBD-II) has detected a malfunction. Refer to
On-board diagnostics (OBD-II) in the Maintenance and Specifications
chapter. If the light is blinking, engine misfire is occurring which could
damage your catalytic converter. Drive in a moderate fashion (avoid
heavy acceleration and deceleration) and have your vehicle serviced
immediately by your authorized dealer.
WARNING: Under engine misfire conditions, excessive exhaust
temperatures could damage the catalytic converter, the fuel
system, interior floor coverings or other vehicle components, possibly
causing a fire with the result and risk of serious personal injury.
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Electronic throttle control:
Illuminates when the engine has
defaulted to a “limp-home”
operation. See your authorized
dealer as soon as possible.
Brake system warning light: To
confirm the brake system warning
light is functional, it will
momentarily illuminate when the
ignition is turned to the on position
when the engine is not running, or in a position between on and start, or
by applying the parking brake when the ignition is turned to the on
position. If the brake system warning light does not illuminate at this
time, seek service immediately from your authorized dealer. Illumination
after releasing the parking brake indicates low brake fluid level and the
brake system should be inspected immediately by your authorized dealer.
WARNING: Driving a vehicle with the brake system warning
light on is dangerous. A significant decrease in braking
performance may occur. It will take you longer to stop the vehicle.
Have the vehicle checked by your authorized dealer. Driving extended
distances with the parking brake engaged can cause brake failure and
the risk of personal injury.
BRAKE
P!
Brake reserve system warning (if equipped): Illuminates to indicate
normal hydromax booster reserve system activation when the engine is
off and the service brake pedal is applied.
This light may also illuminate
momentarily if the engine is running
and the driver turns the steering
wheel fully in one direction while
braking.
If the light remains on while the engine is running, this indicates
inadequate hydraulic booster pressure or reserve pump system failure.
Stop the vehicle as soon as possible and seek service immediately by
your authorized dealer.
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Instrument Cluster
Anti-lock brake system: If the
ABS light stays illuminated or
continues to flash, a malfunction has
been detected, have the system
serviced immediately by your
authorized dealer. Normal braking is still functional unless the brake
warning light also is illuminated.
Safety belt (if equipped):
Reminds you to fasten your safety
belt. A Belt-Minder威 chime will also
sound to remind you to fasten your
safety belt.
Charging system: Illuminates when
the battery is not charging properly.
If it stays on while the engine is
running, there may be a malfunction
with the charging system. Contact your authorized dealer as soon as
possible. This indicates a problem with the electrical system or a related
component.
Transmission tow/haul feature:
Illuminates when the tow/haul
feature has been activated. Refer to
the Driving chapter for
transmission function and operation. If the light flashes steadily, have the
system serviced immediately, damage to the transmission could occur.
Speed control: Illuminates when
the speed control is activated. Turns
off when the speed control system
is deactivated.
ABS
Turn signal: Illuminates when the
left or right turn signal or the
hazard lights are turned on. If the
indicators stay on or flash faster, check for a burned out bulb.
High beams: Illuminates when the
high beam headlamps are turned on.
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Parking brake on warning chime: Sounds when the parking brake is
set, the engine is running and the vehicle is driven more than 3 mph
(5 km/h).
Message center activation chime: Sounds when some warning
messages appear in the message center display for the first time.
Fail safe cooling warning chimes: Sounds when the coolant gauge
pointer has moved to hot. There are three stages of chimes:
• Stage 1 is a single chime when the engine temperature begins to
overheat.
• Stage 2 is multiple chimes and engine power becomes limited in order
to help cool the engine.
• Stage 3 is multiple chimes and the engine will shut down.
GAUGES
Speedometer: Indicates the
current vehicle speed. Vehicle
speed is limited to 75 mph
(120 km/h).
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Instrument Cluster
Engine coolant temperature
gauge: Indicates engine coolant
temperature. At normal operating
temperature, the needle will be in
the normal range (between “H” and
“C”). If it enters the red section,
the engine is overheating. Stop
the vehicle as soon as safely
possible, switch off the engine and let the engine cool.
WARNING: Never remove the coolant reservoir cap while the
engine is running or hot.
Odometer: Registers the total miles
(kilometers) of the vehicle.
Trip odometer: See TRIP under
Message center in this chapter.
Tachometer: Indicates the engine
speed in revolutions per minute.
Driving with your tachometer
pointer continuously at the top of
the scale may damage the engine.
Engine oil pressure gauge:
Indicates engine oil pressure. The
needle should stay in the normal
operating range (between “L” and
“H”). If the needle falls below the
normal range, stop the vehicle, turn
off the engine and check the engine
oil level. Add oil if needed. If the oil
level is correct, have your vehicle checked by your authorized dealer.
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Fuel gauge: Indicates
approximately how much fuel is left
in the fuel tank (when the ignition
is in the on position). The fuel
gauge may vary slightly when the
vehicle is in motion or on a grade.
The fuel icon and arrow indicate
which side of the vehicle the fuel
filler door is located.
Refer to Filling the tank in the Maintenance and Specifications
chapter for more information.
Transmission fluid temperature gauge: If the gauge is in the:
Normal area (normal) - the
transmission fluid is within the
normal operating temperature
(between “H” and “C”).
Yellow area (warning) — the
transmission fluid is higher than
normal operating temperature. This
can be caused by special operation
conditions (i.e. snowplowing, towing
or off road use). Refer to Special
Operating Conditions in the
scheduled maintenance
information for instructions. Operating the transmission for extended
periods of time with the gauge in the yellow area may cause internal
transmission damage.
Altering the severity of the driving conditions is recommended to lower
the transmission temperature into the normal range.
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Instrument Cluster
Red area (over temperature) —
the transmission fluid is overheating.
Stop the vehicle to allow the
temperature to return to normal
range.
If the gauge is operating in the yellow or red area, stop the vehicle and
verify the airflow is not restricted such as snow or debris blocking airflow
through the grille. If the gauge continues to show high temperatures, see
your authorized dealer.
MESSAGE CENTER
Your vehicle’s message center is capable of monitoring many vehicle
systems and will alert you to potential vehicle problems and various
conditions with an informational message followed by a long indicator
chime.
The message center display is located in the instrument cluster.
Selectable features
Info (information menu)
Press the INFO button repeatedly to
cycle through the following features:
RESET
SETUP
INFO
TRIP
Registers the distance of individual journeys. Press and release the INFO
button until the TRIP appears in the display. Press and hold the RESET
button to reset.
Refer to UNITS later in this section to switch the display from Metric to
English.
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XXX° (outside air temperature)
This displays the outside temperature.
Refer to UNITS later in this section to switch the display from Metric to
English.
MILES (km) TO E
This displays an estimate of approximately how far you can drive with
the fuel remaining in your tank under normal driving conditions.
Remember to turn the ignition off when refueling to allow this feature to
correctly detect the added fuel.
The DTE function will display FUEL LEVEL LOW when you have
approximately 50 miles (80 km), to empty. Press RESET to clear this
warning message. It will return at approximately 25 miles (40 km),
10 miles (16 km) and 0 miles (0 km) miles to empty.
DTE is calculated using a running average fuel economy, which is based
on your recent driving history of 500 miles (800 km). This value is not
the same as the average fuel economy display. The running average fuel
economy is re-initialized to a factory default value if the battery is
disconnected.
ENG HRS
Registers the accumulated time the engine has been running.
System check and vehicle feature customization
Press the SETUP button repeatedly
to cycle the message center through
the following features:
RESET
SETUP
INFO
Note: When returning to the SETUP menu and a non-English language
has been selected, HOLD RESET FOR ENGLISH will be displayed to
change back to English. Press and hold the RESET button to change
back to English.
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Instrument Cluster
PRESS RESET FOR SYS CHECK
When this message appears, press the RESET button and the message
center will begin to cycle through the following systems and provide a
status of the item if needed.
Note: Some systems show a message only if a condition is present.
1. ENGINE TEMP
2. TRANS TEMP
3. OIL PRESSURE
4. BRAKE FLUID LEVEL
5. FUEL LEVEL (if equipped)
UNITS
Displays the current units English or Metric.
Press the RESET button to change from English to Metric.
ENGLISH RESET FOR NEW
Allows you to choose which language the message center will display in.
Selectable languages are English, Spanish, or French.
Press the RESET button to cycle the message center through English,
Spanish and French language choices. Press and hold the RESET button
for two seconds to set the language choice.
System warnings
System warnings alert you to possible problems or malfunctions in your
vehicle’s operating systems.
In the event of a multiple warning situation, the message center will
cycle the display to show all warnings by displaying each one for four
seconds.
The message center will display the last selected feature if there are no
more warning messages.
Types of messages and warnings:
• Some messages will appear briefly to inform you of something you
may need to take action on or be informed of.
• Some messages will appear once and then again when the vehicle is
restarted.
• Some messages will reappear after clearing or being reset if a problem
or condition is still present and needs your attention.
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• Some messages can be acknowledged and reset by pressing RESET.
This allows you to use the full message center functionality by clearing
the message.
REDUCED ENGINE POWER — Displayed when the engine is
overheating. Stop the vehicle as soon as safely possible, turn off the
engine. If the warning stays on followed by an indicator chime or
continues to come on, contact your authorized dealer as soon as
possible.
WARNING: Never remove the coolant reservoir cap while the
engine is running or hot.
STOP ENGINE SAFELY — Displayed when the engine is overheating.
Stop the vehicle as soon as safely possible, turn off the engine. If the
warning stays on followed by an indicator chime or continues to come
on, contact your authorized dealer as soon as possible.
FUEL LEVEL LOW — Displayed as an early reminder of a low fuel
condition.
BRAKE FLUID LEVEL LOW — Indicates the brake fluid level is low
and the brake system should be inspected immediately. Refer to Brakefluid in the Maintenance and Specifications chapter.
LOW OIL PRESSURE — Displayed when the engine oil pressure is low.
If this warning message is displayed, check the level of the engine oil.
Refer to Engine oil in the Maintenance and Specifications chapter for
information about adding engine oil. If the oil level is OK and this
warning persists, shut down the engine immediately and contact your
authorized dealer as soon as possible.
CHECK ENGINE TEMPERATURE — Displayed when the engine
coolant is overheating. Stop the vehicle as soon as safely possible, turn
off the engine and let it cool. Check the coolant and coolant level. Refer
to Engine coolant in the Maintenance and Specifications chapter. If
the warning stays on or continues to come on, contact your authorized
dealer as soon as possible.
CHECK TRANS TEMPERATURE — Displayed when the transmission
fluid is overheating. This warning may appear when towing heavy loads
or when driving in a low gear at a high speed for an extended period of
time. Stop the vehicle as soon as safely possible, turn off the engine and
let the transmission cool. Refer to Transmission fluid in the
Maintenance and Specifications chapter.
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Lights
HEADLAMP CONTROL
Turns the lamps off.
Turns on the parking lamps,
instrument panel lamps, license
plate lamps and tail lamps.
Turns the low beam headlamps
on.
Daytime running lamps (DRL) (if equipped)
The daytime running light system turns the headlamps on with a
reduced light output.
To activate:
• the ignition must be in the on position and
• the headlamp system is in the off position or parking lamp position.
WARNING: Always remember to turn on your headlamps at
dusk or during inclement weather. The daytime running light
(DRL) system does not activate your tail lamps and generally may not
provide adequate lighting during these conditions. Failure to activate
your headlamps under these conditions may result in a collision.
P
High beams
• Push the lever toward the
instrument panel to activate.
• Pull the lever toward you to
deactivate.
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Lights
Flash-to-pass
Pull toward you slightly to activate
and release to deactivate.
PANEL DIMMER CONTROL
Use to adjust the brightness of the
instrument panel and all applicable
switches in the vehicle during
headlamp and parking lamp
operation.
• Move the control up or down to
adjust the intensity of the panel
lighting.
• Move the control to the full
upright position, past detent, to turn on the interior lamps.
Note: If the battery is disconnected, discharged, or a new battery is
installed, the dimmer switch requires re-calibration. Rotate the dimmer
switch from the full dim position to the full dome/on position to reset.
This will ensure that your displays are visible under all lighting
conditions.
TURN SIGNAL CONTROL
• Push down to activate the left
turn signal.
• Push up to activate the right turn
signal.
BULB REPLACEMENT
Replacing exterior bulbs
Check the operation of all the bulbs frequently.
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Driver Controls
MULTI-FUNCTION LEVER
Windshield wiper: Rotate the end
of the control away from you to
increase the speed of the wipers;
rotate toward you to decrease the
speed of the wipers.
Windshield washer: Press the end
of the stalk:
• briefly: causes three swipes of the
wipers without washer fluid.
• a quick press and hold: the
wipers will swipe four times with washer fluid.
• a long press and hold: the wipers and washer fluid will be activated for
up to ten seconds.
Note: Do not operate the washer when the washer reservoir is empty.
This may cause the washer pump to overheat. Check the washer fluid
level frequently. Do not operate the wipers when the windshield is dry.
This may scratch the glass, damage the wiper blades and cause the wiper
motor to burn out. Before operating the wiper on a dry windshield,
always use the windshield washer. In freezing weather, be sure the wiper
blades are not frozen to the windshield before operating the wipers.
TILT STEERING WHEEL
To adjust the steering wheel:
1. Pull and hold the steering wheel
release control toward you.
2. Move the steering wheel up or
down until you find the desired
location.
3. Release the steering wheel
release control. This will lock the
steering wheel in position.
WARNING: Never adjust the steering wheel when the vehicle is
moving.
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SPEED CONTROL
With speed control set, you can maintain a set speed without keeping
your foot on the accelerator pedal.
WARNING: Do not use the speed control in heavy traffic or on
roads that are winding, slippery or unpaved.
Using speed control
The speed controls are located on the steering wheel. The following
buttons work with speed control:
ON: Press to turn system on.
OFF: Press to turn system off.
RES (Resume): Press to resume a
set speed.
SET/ACCEL: Press to set the
speed or increase the set speed.
COAST: Press to decrease the set
speed.
Setting speed control
1. Press and release ON.
2. Accelerate to the desired speed.
3. Press and release SET/ACCEL.
4. Take your foot off the accelerator pedal.
5. The indicator light
Note:
• Vehicle speed may vary momentarily when driving up and down a
steep hill.
• If the vehicle speed increases above the set speed on a downhill, you
may want to apply the brakes to reduce the speed.
• If the vehicle speed decreases more than 10 mph (16 km/h) below
your set speed on an uphill, your speed control will disengage.
on the instrument cluster will turn on.
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Driver Controls
Disengaging speed control
To disengage speed control, press the brake pedal. Disengaging speed
control will not erase the previous set speed.
Resuming a set speed
Press and release RES. This will automatically return the vehicle to the
previously set speed.
Increasing speed while using speed control
To increase the set speed:
• Press and hold SET/ACCEL until you get to the desired speed, then
release. You can also use SET/ACCEL to operate the tap-up function.
Press and release SET/ACCEL to increase the vehicle set speed in
1 mph (1.6 km/h) increments.
• Use the accelerator pedal to get to the desired speed. When the
vehicle reaches that speed, press and release SET/ACCEL.
Reducing speed while using speed control
To reduce the set speed:
• Press and hold COAST until you get to the desired speed, then
release. You can also use COAST to operate the tap-down function.
Press and release COAST to decrease the vehicle set speed in 1 mph
(1.6 km/h) increments.
• Press the brake pedal until the desired vehicle speed is reached, then
press and release SET/ACCEL.
Turning off speed control
To turn off the speed control, press OFF or turn off the ignition.
Note: When you turn off the speed control or the ignition, your speed
control set speed memory is erased.
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INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING
Tire Quality Grades apply to new
pneumatic passenger car tires. The
Quality grades can be found where
applicable on the tire sidewall
between tread shoulder and
maximum section width. For example:
• Treadwear 200 Traction AA
Temperature A
These Tire Quality Grades are determined by standards that the United
States Department of Transportation has set.
Tire Quality Grades apply to new pneumatic passenger car tires. They do
not apply to deep tread, winter-type snow tires, space-saver or
temporary use spare tires, light truck or “LT” type tires, tires with
nominal rim diameters of 10 to 12 inches or limited production tires as
defined in Title 49 Code of Federal Regulations Part 575.104(c)(2).
U.S. Department of Transportation-Tire quality grades: The U.S.
Department of Transportation requires Ford Motor Company to give you
the following information about tire grades exactly as the government
has written it.
Treadwear
The treadwear grade is a comparative rating based on the wear rate of
the tire when tested under controlled conditions on a specified
government test course. For example, a tire graded 150 would wear one
and one-half (1
graded 100. The relative performance of tires depends upon the actual
conditions of their use, however, and may depart significantly from the
norm due to variations in driving habits, service practices, and
differences in road characteristics and climate.
1
⁄2) times as well on the government course as a tire
Traction AA A B C
The traction grades, from highest to lowest are AA, A, B, and C. The grades
represent the tire’s ability to stop on wet pavement as measured under
controlled conditions on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction performance.
WARNING: The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not include
acceleration, cornering, hydroplaning or peak traction characteristics.
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Temperature A B C
The temperature grades are A (the highest), B and C, representing the
tire’s resistance to the generation of heat and its ability to dissipate heat
when tested under controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the material of the tire
to degenerate and reduce tire life, and excessive temperature can lead to
sudden tire failure. The grade C corresponds to a level of performance
which all passenger car tires must meet under the Federal Motor Vehicle
Safety Standard No. 139. Grades B and A represent higher levels of
performance on the laboratory test wheel than the minimum required by
law.
WARNING: The temperature grade for this tire is established
for a tire that is properly inflated and not overloaded. Excessive
speed, underinflation, or excessive loading, either separately or in
combination, can cause heat buildup and possible tire failure.
TIRES
Tires are designed to give many thousands of miles of service, but they
must be maintained in order to get the maximum benefit from them.
Glossary of tire terminology
• Tire label: A label showing the OE (Original Equipment) tire sizes,
recommended inflation pressure and the maximum weight the vehicle
can carry.
• Tire Identification Number (TIN): A number on the sidewall of
each tire providing information about the tire brand and
manufacturing plant, tire size and date of manufacture. Also referred
to as DOT code.
• Inflation pressure: A measure of the amount of air in a tire.
• Standard load: A class of P-metric or Metric tires designed to carry a
maximum load at 35 psi [37 psi (2.5 bar) for Metric tires]. Increasing
the inflation pressure beyond this pressure will not increase the tire’s
load carrying capability.
• Extra load: A class of P-metric or Metric tires designed to carry a
heavier maximum load at 41 psi [43 psi (2.9 bar) for Metric tires].
Increasing the inflation pressure beyond this pressure will not increase
the tire’s load carrying capability.
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• kPa: Kilopascal, a metric unit of air pressure.
• PSI: Pounds per square inch, a standard unit of air pressure.
• Cold inflation pressure: The tire pressure when the vehicle has
been stationary and out of direct sunlight for an hour or more and
prior to the vehicle being driven for 1 mile (1.6 km).
• Recommended inflation pressure: The cold inflation pressure found
on the Safety Compliance Certification Label. See the completed
vehicle’s owner’s guide for the location of the Safety Compliance
Certification Label.
• Bead area of the tire: Area of the tire next to the rim.
• Sidewall of the tire: Area between the bead area and the tread.
• Tread area of the tire: Area of the perimeter of the tire that
contacts the road when mounted on the vehicle.
• Rim: The metal support (wheel) for a tire or a tire and tube assembly
upon which the tire beads are seated.
INFLATING YOUR TIRES
Safe operation of your vehicle requires that your tires are properly
inflated. Remember that a tire can lose up to half of its air pressure
without appearing flat.
Every day before you drive, check your tires. If one looks lower than the
others, use a tire gauge to check pressure of all tires and adjust if
required.
At least once a month and before long trips, inspect each tire and check
the tire pressure with a tire gauge (including spare, if equipped). Inflate
all tires to the inflation pressure recommended by Ford Motor Company.
You are strongly urged to buy a reliable tire pressure gauge, as automatic
service station gauges may be inaccurate. Ford recommends the use of a
digital or dial type tire pressure gauge rather than a stick type tire
pressure gauge.
Use the recommended cold inflation pressure for optimum tire
performance and wear. Under-inflation or over-inflation may cause
uneven treadwear patterns.
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WARNING: Under-inflation is the most common cause of tire
failures and may result in severe tire cracking, tread separation
or “blowout”, with unexpected loss of vehicle control and increased
risk of injury. Under-inflation increases sidewall flexing and rolling
resistance, resulting in heat buildup and internal damage to the tire. It
also may result in unnecessary tire stress, irregular wear, loss of
vehicle control and accidents. A tire can lose up to half of its air
pressure and not appear to be flat!
Always inflate your tires to the Ford recommended inflation pressure
even if it is less than the maximum inflation pressure information found
on the tire. The Ford recommended tire inflation pressure is found on
the Safety Compliance Certification Label or Tire Label. See the
completed vehicle’s owner’s guide for the location of the Safety
Compliance Certification Label or Tire Label. Failure to follow the tire
pressure recommendations can cause uneven treadwear patterns and
adversely affect the way your vehicle handles.
Maximum Permissible Inflation Pressure is the tire manufacturer’s
maximum permissible pressure and/or the pressure at which the
maximum load can be carried by the tire. This pressure is normally
higher than the manufacturer’s recommended cold inflation pressure
which can be found on the Safety Compliance Certification Label or Tire
Label. See the completed vehicle’s owner’s guide for the location of the
Safety Compliance Certification Label or Tire Label. The cold inflation
pressure should never be set lower than the recommended pressure on
the Safety Compliance Certification Label or Tire Label.
When weather temperature changes occur, tire inflation pressures also
change. A 10°F (6°C) temperature drop can cause a corresponding drop
of 1 psi (7 kPa) in inflation pressure. Check your tire pressures
frequently and adjust them to the proper pressure which can be found
on the Safety Compliance Certification Label or Tire Label.
To check the pressure in your tire(s):
1. Make sure the tires are cool, meaning they are not hot from driving
even a mile.
If you are checking tire pressure when the tire is hot, (i.e. driven more
than 1 mile [1.6 km]), never “bleed” or reduce air pressure. The tires are
hot from driving and it is normal for pressures to increase above
recommended cold pressures. A hot tire at or below recommended cold
inflation pressure could be significantly under-inflated.
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Note: If you have to drive a distance to get air for your tire(s), check
and record the tire pressure first and add the appropriate air pressure
when you get to the pump. It is normal for tires to heat up and the air
pressure inside to go up as you drive.
2. Remove the cap from the valve on one tire, then firmly press the tire
gauge onto the valve and measure the pressure with the tire gauge.
3. Add enough air to reach the recommended air pressure
Note: If you overfill the tire, release air by pushing on the metal stem in
the center of the valve. Then recheck the pressure with your tire gauge.
4. Replace the valve cap.
5. Repeat this procedure for each tire, including the spare.
Note: Some spare tires operate at a higher inflation pressure than the
other tires. For T-type/mini-spare tires (see Dissimilar SpareTire/Wheel Information section for description): Store and maintain at
60 psi (4.15 bars). For full-size and dissimilar spare tires (see DissimilarSpare Tire/Wheel Information section for description): Store and
maintain at the higher of the front and rear inflation pressure as shown
on Safety Compliance Certification Label or the Tire Label.
6. Visually inspect the tires to make sure there are no nails or other
objects embedded that could poke a hole in the tire and cause an air
leak.
7. Check the sidewalls to make sure there are no gouges, cuts or bulges.
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Tire inflation information
All tires with Steel Carcass Plies (if equipped):
This type of tire utilizes steel cords in the sidewalls. As such, they
cannot be treated like normal light truck tires. Tire service, including
adjusting tire pressure, must be performed by personnel trained,
supervised and equipped according to Federal Occupational Safety and
Health Administration (OSHA) regulations. For example, during any
procedure involving tire inflation, the technician or individual must
utilize a remote inflation device, and ensure that all persons are clear of
the trajectory area.
WARNING: An inflated tire and rim can be very dangerous if
improperly used, serviced or maintained. To reduce the risk of
serious injury, never attempt to re-inflate a tire which has been run flat
or seriously under-inflated without first removing the tire from the
wheel assembly for inspection. Do not attempt to add air to tires or
replace tires or wheels without first taking precautions to protect
persons and property.
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WARNING: Stay out of the trajectory (1) as indicated in the
illustration.
TIRE CARE
Inspecting your tires and wheel valve stems
Periodically inspect the tire treads for uneven or excessive wear and
remove objects such as stones, nails or glass that may be wedged in the
tread grooves. Check the tire and valve stems for holes, cracks, or cuts
that may permit air leakage and repair or replace the tire and replace
the valve stem. Inspect the tire sidewalls for cracking, cuts, bruises and
other signs of damage or excessive wear. If internal damage to the tire is
suspected, have the tire demounted and inspected in case it needs to be
repaired or replaced. For your safety, tires that are damaged or show
signs of excessive wear should not be used because they are more likely
to blow out or fail.
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Improper or inadequate vehicle maintenance can cause tires to wear
abnormally. Inspect all your tires, including the spare, frequently, and
replace them if one or more of the following conditions exist:
Tire wear
When the tread is worn down to
1/16th of an inch (2 mm), tires must
be replaced to help prevent your
vehicle from skidding and
hydroplaning. Built-in treadwear
indicators, or “wear bars”, which
look like narrow strips of smooth
rubber across the tread will appear
on the tire when the tread is worn
down to 1/16th of an inch (2 mm).
When the tire tread wears down to
the same height as these “wear bars”, the tire is worn out and must be
replaced.
Damage
Periodically inspect the tire treads and sidewalls for damage (such as
bulges in the tread or sidewalls, cracks in the tread groove and
separation in the tread or sidewall). If damage is observed or suspected
have the tire inspected by a tire professional. Tires can be damaged
during off-road use, so inspection after off-road use is also
recommended.
WARNING: Age
Tires degrade over time depending on many factors such as
weather, storage conditions, and conditions of use (load, speed,
inflation pressure, etc.) the tires experience throughout their lives.
In general, tires should be replaced after six years regardless of tread
wear. However, heat caused by hot climates or frequent high loading
conditions can accelerate the aging process and may require tires to be
replaced more frequently.
You should replace your spare tire when you replace the road tires or
after six years due to aging even if it has not been used.
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U.S. DOT Tire Identification Number (TIN)
Both U.S. and Canada Federal regulations require tire manufacturers to
place standardized information on the sidewall of all tires. This
information identifies and describes the fundamental characteristics of
the tire and also provides a U.S. DOT Tire Identification Number for
safety standard certification and in case of a recall.
This begins with the letters “DOT” and indicates that the tire meets all
federal standards. The next two numbers or letters are the plant code
designating where it was manufactured, the next two are the tire size
code and the last four numbers represent the week and year the tire was
built. For example, the numbers 317 mean the 31st week of 1997. After
2000 the numbers go to four digits. For example, 2501 means the 25th
week of 2001. The numbers in between are identification codes used for
traceability. This information is used to contact customers if a tire defect
requires a recall.
Tire replacement requirements
Your vehicle is equipped with tires designed to provide a safe ride and
handling capability.
WARNING: Only use replacement tires and wheels that are the
same size, load index, speed rating and type (such as P-metric
versus LT-metric or all-season versus all-terrain) as those originally
provided by Ford. The recommended tire and wheel size may be found
on either the Safety Compliance Certification Label or the Tire Label
which is located on the B-Pillar or edge of the driver’s door. If this
information is not found on these labels then you should contact your
authorized dealer as soon as possible. Use of any tire or wheel not
recommended by Ford can affect the safety and performance of your
vehicle, which could result in an increased risk of loss of vehicle
control, vehicle rollover, personal injury and death. Additionally the use
of non-recommended tires and wheels could cause steering,
suspension, axle or transfer case/power transfer unit failure. If you
have questions regarding tire replacement, contact your authorized
dealer as soon as possible.
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WARNING: When mounting replacement tires and wheels, you
should not exceed the maximum pressure indicated on the
sidewall of the tire to set the beads without additional precautions
listed below. If the beads do not seat at the maximum pressure
indicated, re-lubricate and try again.
When inflating the tire for mounting pressures up to 20 psi (1.38 bar)
greater than the maximum pressure on the tire sidewall, the following
precautions must be taken to protect the person mounting the tire:
1. Make sure that you have the correct tire and wheel size.
2. Lubricate the tire bead and wheel bead seat area again.
3. Stand at a minimum of 12 ft (3.66 m) away from the tire wheel
assembly.
4. Use both eye and ear protection.
For a mounting pressure more than 20 psi (1.38 bar) greater than the
maximum pressure, an authorized dealer or other tire service
professional should do the mounting.
Always inflate steel carcass tires with a remote air fill with the person
inflating standing at a minimum of 12 ft (3.66 m) away from the tire
wheel assembly.
Important: Remember to replace the wheel valve stems when the road
tires are replaced on your vehicle.
It is recommended that the two front tires or two rear tires generally be
replaced as a pair.
Safety practices
Driving habits have a great deal to do with your tire mileage and safety.
• Observe posted speed limits
• Avoid fast starts, stops and turns
• Avoid potholes and objects on the road
• Do not run over curbs or hit the tire against a curb when parking
WARNING: If your vehicle is stuck in snow, mud, sand, etc., do
not rapidly spin the tires; spinning the tires can tear the tire and
cause an explosion. A tire can explode in as little as three to five
seconds.
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WARNING: Do not spin the wheels at over 35 mph (56 km/h).
The tires may fail and injure a passenger or bystander.
Highway hazards
No matter how carefully you drive there’s always the possibility that you
may eventually have a flat tire on the highway. Drive slowly to the
closest safe area out of traffic. This may further damage the flat tire, but
your safety is more important.
If you feel a sudden vibration or ride disturbance while driving, or you
suspect your tire or vehicle has been damaged, immediately reduce your
speed. Drive with caution until you can safely pull off the road. Stop and
inspect the tires for damage. If a tire is under-inflated or damaged,
deflate it, remove wheel and replace it with your spare tire and wheel. If
you cannot detect a cause, have the vehicle towed to the nearest repair
facility or tire dealer to have the vehicle inspected.
Tire and wheel alignment
A bad jolt from hitting a curb or pothole can cause the front end of your
vehicle to become misaligned or cause damage to your tires. If your
vehicle seems to pull to one side when you’re driving, the wheels may be
out of alignment. Have an authorized dealer check the wheel alignment
periodically.
Wheel misalignment in the front or the rear can cause uneven and rapid
treadwear of your tires and should be corrected by an authorized dealer.
Front-wheel drive (FWD) vehicles and those with an independent rear
suspension (if equipped) may require alignment of all four wheels.
The tires should also be balanced periodically. An unbalanced tire and
wheel assembly may result in irregular tire wear.
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Tire rotation
Rotating your tires at the recommended interval (as indicated in the
Scheduled Maintenance Guide chapter) will help your tires wear more
evenly, providing better tire performance and longer tire life.
• Dual rear wheel (DRW) vehicle –
Six tire rotation
If your vehicle is equipped with dual
rear wheels it is recommended that
the front and rear tires (in pairs) be
rotated only side to side. We do not
recommend splitting up the dual
rear wheels. Rotate them side to
side as a set/pair. After tire rotation,
inflation pressures must be adjusted
for the tires new positions in
accordance with vehicle
requirements.
Sometimes irregular tire wear can be corrected by rotating the tires.
Note: If your tires show uneven wear ask an authorized dealer to check
for and correct any wheel misalignment, tire imbalance or mechanical
problem involved before tire rotation.
Note: Your vehicle may be equipped with a dissimilar spare tire/wheel. A
dissimilar spare tire/wheel is defined as a spare tire and/or wheel that is
different in brand, size or appearance from the road tires and wheels. If
you have a dissimilar spare tire/wheel it is intended for temporary use
only and should not be used in a tire rotation.
Note: After having your tires rotated, inflation pressure must be checked
and adjusted to the vehicle requirements.
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INFORMATION CONTAINED ON THE TIRE SIDEWALL
Both U.S. and Canada Federal regulations require tire manufacturers to
place standardized information on the sidewall of all tires. This
information identifies and describes the fundamental characteristics of
the tire and also provides a U.S. DOT Tire Identification Number for
safety standard certification and in case of a recall.
Information on “P” type tires
P215/65R15 95H is an example of a
tire size, load index and speed
rating. The definitions of these
items are listed below. (Note that
the tire size, load index and speed
rating for your vehicle may be
different from this example.)
1. P: Indicates a tire, designated by
the Tire and Rim Association
(T&RA), that may be used for
service on cars, SUVs, minivans and
light trucks.
Note: If your tire size does not
begin with a letter this may mean it
is designated by either ETRTO
(European Tire and Rim Technical Organization) or JATMA (Japan Tire
Manufacturing Association).
2. 215: Indicates the nominal width of the tire in millimeters from
sidewall edge to sidewall edge. In general, the larger the number, the
wider the tire.
3. 65: Indicates the aspect ratio which gives the tire’s ratio of height to
width.
4. R: Indicates a “radial” type tire.
5. 15: Indicates the wheel or rim diameter in inches. If you change your
wheel size, you will have to purchase new tires to match the new wheel
diameter.
6. 95: Indicates the tire’s load index. It is an index that relates to how
much weight a tire can carry. You may find this information in your
owner’s guide. If not, contact a local tire dealer.
Note: You may not find this information on all tires because it is not
required by federal law.
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7. H: Indicates the tire’s speed rating. The speed rating denotes the
speed at which a tire is designed to be driven for extended periods of
time under a standard condition of load and inflation pressure. The tires
on your vehicle may operate at different conditions for load and inflation
pressure. These speed ratings may need to be adjusted for the difference
in conditions. The ratings range from 81 mph (130 km/h) to 186 mph
(299 km/h). These ratings are listed in the following chart.
Note: You may not find this information on all tires because it is not
required by federal law.
Note: For tires with a maximum speed capability over 149 mph
(240 km/h), tire manufacturers sometimes use the letters ZR. For
those with a maximum speed capability over 186 mph (299 km/h), tire
manufacturers always use the letters ZR.
This vehicle is speed limited to 75 mph (120 km/h).
8. U.S. DOT Tire Identification Number (TIN): This begins with the
letters “DOT” and indicates that the tire meets all federal standards. The
next two numbers or letters are the plant code designating where it was
manufactured, the next two are the tire size code and the last four
numbers represent the week and year the tire was built. For example,
the numbers 317 mean the 31st week of 1997. After 2000 the numbers
go to four digits. For example, 2501 means the 25th week of 2001. The
numbers in between are identification codes used for traceability. This
information is used to contact customers if a tire defect requires a recall.
9. M+S or M/S: Mud and Snow, or
AT: All Terrain, or
AS: All Season.
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10. Tire Ply Composition and Material Used: Indicates the number of
plies or the number of layers of rubber-coated fabric in the tire tread and
sidewall. Tire manufacturers also must indicate the ply materials in the
tire and the sidewall, which include steel, nylon, polyester, and others.
11. Maximum Load: Indicates the maximum load in kilograms and
pounds that can be carried by the tire. Refer to the Safety Compliance
Certification Label for the correct tire pressure for your vehicle. See the
completed vehicle’s owner’s guide for the location of the Safety
Compliance Certification Label.
12. Treadwear, Traction and Temperature Grades
• Treadwear: The treadwear grade is a comparative rating based on the
wear rate of the tire when tested under controlled conditions on a
specified government test course. For example, a tire graded 150
would wear one and one-half (1
course as a tire graded 100.
• Traction: The traction grades, from highest to lowest are AA, A, B,
and C. The grades represent the tire’s ability to stop on wet pavement
as measured under controlled conditions on specified government test
surfaces of asphalt and concrete. A tire marked C may have poor
traction performance.
• Temperature: The temperature grades are A (the highest), B and C,
representing the tire’s resistance to the generation of heat and its
ability to dissipate heat when tested under controlled conditions on a
specified indoor laboratory test wheel.
13. Maximum Permissible Inflation Pressure: Indicates the tire
manufacturers’ maximum permissible pressure and/or the pressure at
which the maximum load can be carried by the tire. This pressure is
normally higher than the manufacturer’s recommended cold inflation
pressure which can be found on either the Safety Compliance
Certification Label. See the completed vehicle’s owner’s guide for the
location of the Safety Compliance Certification Label. The cold inflation
pressure should never be set lower than the recommended pressure on
the vehicle label.
The tire suppliers may have additional markings, notes or warnings such
as standard load, radial tubeless, etc.
1
⁄2) times as well on the government
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Additional information contained on the tire sidewall for “LT” type
tires
“LT” type tires have some additional
information beyond those of “P”
type tires; these differences are
described below.
Note: Tire Quality Grades do not
apply to this type of tire.
1. LT: Indicates a tire, designated by
the Tire and Rim Association
(T&RA), that is intended for service
on light trucks.
2. Load Range/Load InflationLimits: Indicates the tire’s
load-carrying capabilities and its
inflation limits.
3. Maximum Load Dual lb (kg) at psi (kPa) cold: Indicates the
maximum load and tire pressure when the tire is used as a dual; defined
as four tires on the rear axle (a total of six or more tires on the vehicle).
4. Maximum Load Single lb (kg) at psi (kPa) cold: Indicates the
maximum load and tire pressure when the tire is used as a single;
defined as two tires (total) on the rear axle.
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Information on “T” type tires
“T” type tires have some additional
information beyond those of “P”
type tires; these differences are
described below:
T145/80D16 is an example of a tire
size.
Note: The temporary tire size for
your vehicle may be different from
this example. Tire Quality Grades do
not apply to this type of tire.
1. T: Indicates a type of tire,
designated by the Tire and Rim
Association (T&RA), that is
intended for temporary service on
cars, SUVs, minivans and light
trucks.
2. 145: Indicates the nominal width
of the tire in millimeters from sidewall edge to sidewall edge. In general,
the larger the number, the wider the tire.
3. 80: Indicates the aspect ratio which gives the tire’s ratio of height to
width. Numbers of 70 or lower indicate a short sidewall.
4. D: Indicates a “diagonal” type tire.
R: Indicates a “radial” type tire.
5. 16: Indicates the wheel or rim diameter in inches. If you change your
wheel size, you will have to purchase new tires to match the new wheel
diameter.
SNOW TIRES AND CHAINS
WARNING: Snow tires must be the same size, load index, speed
rating as those originally provided by Ford. Use of any tire or
wheel not recommended by Ford can affect the safety and
performance of your vehicle, which could result in an increased risk of
loss of vehicle control, vehicle rollover, personal injury and death.
Additionally, the use of non-recommended tires and wheels could
cause steering, suspension, axle or transfer case/power transfer unit
failure.
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The tires on your vehicle have all weather treads to provide traction in
rain and snow. However, in some climates, you may need to use snow
tires and chains. If you need to use chains, it is recommended that steel
wheels (of the same size and specifications) be used, as chains may chip
aluminum wheels.
Note: The suspension insulation and bumpers will help prevent vehicle
damage. Do not remove these components from your vehicle when using
snow tires and chains.
Follow these guidelines when using snow tires and chains:
• If possible, avoid fully loading your vehicle.
• Use only SAE Class S chains.
• Install chains securely, verifying that the chains do not touch any
wiring, brake lines or fuel lines.
• Drive cautiously. If you hear the chains rub or bang against your
vehicle, stop and retighten the chains. If this does not work, remove
the chains to prevent damage to your vehicle.
• Remove the tire chains when they are no longer needed. Do not use
tire chains on dry roads.
VEHICLE LOADING – WITH AND WITHOUT A TRAILER
This section will guide you in the proper loading of your vehicle and/or
trailer, to keep your loaded vehicle weight within its design rating
capability, with or without a trailer. Properly loading your vehicle will
provide maximum return of vehicle design performance. Before loading
your vehicle, familiarize yourself with the following terms for determining
your vehicle’s weight ratings, with or without a trailer, from the vehicle’s
Safety Compliance Certification Label:
Base Curb Weight – is the weight of the vehicle including a full tank of
fuel and all standard equipment. It does not include passengers, cargo, or
optional equipment.
Vehicle Curb Weight – is the weight of your new vehicle when you
picked it up from your authorized dealer plus any aftermarket
equipment.
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Cargo Weight – includes all weight added to the Base Curb Weight,
including cargo and optional equipment. When towing, trailer tongue load
weight is also part of cargo weight.
GAW (Gross Axle Weight) – is the total weight placed on each axle
(front and rear) – including vehicle curb weight and all payload.
GAWR (Gross Axle Weight Rating) – is the maximum allowable
weight that can be carried by a single axle (front or rear). These
numbers are shown on the Safety Compliance Certification Label
located on the B-Pillar or the edge of the driver’s door. The total
load on each axle must never exceed its GAWR.
Note: For trailer towing information refer to Trailer towing found in
this chapter or the RV and Trailer Towing Guide provided by your
authorized dealer.
GVW (Gross Vehicle Weight) – is the Vehicle Curb Weight + cargo +
passengers.
GVWR (Gross Vehicle Weight Rating) – is the maximum allowable
weight of the fully loaded vehicle (including all options, equipment,
passengers and cargo). The GVWR is shown on the Safety
Compliance Certification Label located on the B-Pillar or the
edge of the driver’s door. The GVW must never exceed the GVWR.
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• Example only:
WARNING: Exceeding the Safety Compliance Certification Label
vehicle weight rating limits could result in substandard vehicle
handling or performance, engine, transmission and/or structural
damage, serious damage to the vehicle, loss of control and personal
injury.
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GCW (Gross Combined Weight) – is the weight of the loaded vehicle
(GVW) plus the weight of the fully loaded trailer.
GCWR (Gross Combined Weight Rating) – is the maximum allowable
weight of the vehicle and the loaded trailer – including all cargo and
passengers – that the vehicle can handle without risking damage.
(Important: The towing vehicles’ braking system is rated for operation at
GVWR, not at GCWR. Separate functional brakes should be used for safe
control of towed vehicles and for trailers where the GCW of the towing
vehicle plus the trailer exceed the GVWR of the towing vehicle. The
GCW must never exceed the GCWR.
Maximum Loaded Trailer Weight – is the highest possible weight of a
fully loaded trailer the vehicle can tow. It assumes a vehicle with only
mandatory options, no cargo (internal or external), a tongue load of
10–15% (conventional trailer), and driver only (150 lb. [68 kg]). Consult
your authorized dealer (or the RV and Trailer Towing Guide
provided by your authorized dealer) for more detailed
information.
WARNING: Do not exceed the GVWR or the GAWR specified on
the Safety Compliance Certification Label.
WARNING: Do not use replacement tires with lower load
carrying capacities than the original tires because they may
lower the vehicle’s GVWR and GAWR limitations. Replacement tires
with a higher limit than the original tires do not increase the GVWR
and GAWR limitations.
WARNING: Exceeding any vehicle weight rating limitation could
result in serious damage to the vehicle and/or personal injury.
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Steps for determining the correct load limit:
1. Locate the statement “The combined weight of occupants and cargo
should never exceed XXX kg or XXX lbs.” on your vehicle’s placard.
2. Determine the combined weight of the driver and passengers that will
be riding in your vehicle.
3. Subtract the combined weight of the driver and passengers from XXX
kg or XXX lbs.
4. The resulting figure equals the available amount of cargo and luggage
load capacity. For example, if the “XXX” amount equals 1,400 lbs. and
there will be five 150 lb. passengers in your vehicle, the amount of
available cargo and luggage load capacity is 650 lbs. (1400–750 (5 x 150)
= 650 lb.). In metric units (635–340 (5 x 68) = 295 kg.)
5. Determine the combined weight of luggage and cargo being loaded on
the vehicle. That weight may not safely exceed the available cargo and
luggage load capacity calculated in Step 4.
6. If your vehicle will be towing a trailer, load from your trailer will be
transferred to your vehicle. Consult this manual to determine how this
reduces the available cargo and luggage load capacity of your vehicle.
The following gives you a few examples on how to calculate the available
amount of cargo and luggage load capacity:
• Another example for your vehicle with 1400 lb. (635 kg) of cargo and
luggage capacity. You decide to go golfing. Is there enough load
capacity to carry you, 4 of your friends and all the golf bags? You and
four friends average 220 lb. (99 kg) each and the golf bags weigh
approximately 30 lb. (13.5 kg) each. The calculation would be: 1400 (5 x 220) - (5 x 30) = 1400 - 1100 - 150 = 150 lb. Yes, you have
enough load capacity in your vehicle to transport four friends and
your golf bags. In metric units, the calculation would be: 635 kg - (5 x
99 kg) - (5 x 13.5 kg) = 635 - 495 - 67.5 = 72.5 kg.
• A final example for your vehicle with 1400 lb. (635 kg) of cargo and
luggage capacity. You and one of your friends decide to pick up
cement from the local home improvement store to finish that patio
you have been planning for the past 2 years. Measuring the inside of
the vehicle with the rear seat folded down, you have room for
12-100 lb. (45 kg) bags of cement. Do you have enough load capacity
to transport the cement to your home? If you and your friend each
weigh 220 lb. (99 kg), the calculation would be: 1400 - (2 x 220) - (12
x 100) = 1400 - 440 - 1200 = - 240 lb. No, you do not have enough
cargo capacity to carry that much weight. In metric units, the
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calculation would be: 635 kg - (2 x 99 kg) - (12 x 45 kg) = 635 - 198 540 = -103 kg. You will need to reduce the load weight by at least
240 lb. (104 kg). If you remove 3-100 lb. (45 kg) cement bags, then
the load calculation would be:
1400 - (2 x 220) - (9 x 100) = 1400 - 440 - 900 = 60 lb. Now you have
the load capacity to transport the cement and your friend home. In
metric units, the calculation would be: 635 kg - (2 x 99 kg) - (9 x
45 kg) = 635 - 198 - 405 = 32 kg.
The above calculations also assume that the loads are positioned in your
vehicle in a manner that does not overload the Front or the Rear Gross
Axle Weight Rating specified for your vehicle on the Safety Compliance
Certification Label found on the edge of the driver’s door.
Special loading instructions for owners of pick-up trucks and
utility-type vehicles
WARNING: For important information regarding safe operation
of this type of vehicle, see the Preparing to drive your vehicle
section in the Driving chapter of this owner’s guide.
WARNING: Loaded vehicles may handle differently than
unloaded vehicles. Extra precautions, such as slower speeds and
increased stopping distance, should be taken when driving a heavily
loaded vehicle.
Your vehicle can haul more cargo and people than most passenger cars.
Depending upon the type and placement of the load, hauling cargo and
people may raise the center of gravity of the vehicle.
TRAILER TOWING
Your vehicle may tow a class I, II or III trailer provided the maximum
trailer weight is less than or equal to the maximum trailer weight listed
for your engine and rear axle ratio on the following chart and the
maximum frontal area of the trailer must not exceed 60 ft
Rear axle
ratio
4.3016000 (7257)23000 (10432)7000 (3175)
4.3018000 (8165)23000 (10432)5000 (2268)
4.8819500 (8845)26000 (11793)6500 (2894)
Maximum
GVWR - lb (kg)
Maximum
GCWR - lb (kg)
2
(5.6 m2):
Maximum Trailer
Weight - lb (kg)
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Rear axle
ratio
5.3820500 (9299)26000 (11793)5500 (2500)
5.3822000 (9979)26000 (11793)4000 (1814)
6.1724000 (10886)30000 (13608)6000 (2721)
6.1726000 (11793)30000 (13608)4000 (1814)
For high altitude operation reduce GCW by 2% per 1000 ft (300 m)
elevation. To determine the maximum trailer weight designed for your
particular vehicle as equipped, follow the section Vehicle loading -with and without a trailer in this chapter.
Preparing to tow
Use the proper equipment for towing a trailer and make sure it is
properly attached to your vehicle. Contact your authorized dealer or a
reliable trailer dealer as soon as possible if you require assistance.
Hitches
You must distribute the load in your trailer so that 10–15% of the total
weight of the trailer is on the tongue.
Weight-distributing hitch
When hooking-up a trailer using a weight-distributing hitch, always use
the following procedure:
1. Park the vehicle (without the trailer) on a level surface.
2. Measure the height of the top of the front wheel opening on the
fender, this is H1.
3. Attach the trailer to the vehicle without the weight distributing bars
connected.
4. Measure the height of the top of the front wheel opening on the
fender a second time, this is H2.
5. Install and adjust the tension in the weight distributing bars so that
the height of the front fender is approximately halfway between H1 and
H2.
6. Check that the trailer is level. If not level, adjust the ball height
accordingly and repeat Steps 3–6.
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Maximum
GVWR - lb (kg)
Maximum
GCWR - lb (kg)
Maximum Trailer
Weight - lb (kg)
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WARNING: Do not adjust a weight-distributing hitch to any
position where the rear bumper of the vehicle is higher than it
was before attaching the trailer. Doing so will defeat the function of
the weight-distributing hitch, which may cause unpredictable handling,
and could result in serious personal injury.
Safety chains
Always connect the trailer’s safety chains to the frame or hook retainers
of the vehicle hitch. To connect the trailer’s safety chains, cross the
chains under the trailer tongue and allow slack for turning corners.
If you use a rental trailer, follow the instructions that the rental agency
gives to you.
Do not attach safety chains to the bumper.
Trailer brakes
Electric brakes and manual, automatic or surge-type brakes are safe if
installed properly and adjusted to the manufacturer’s specifications. The
trailer brakes must meet local and Federal regulations.
WARNING: Do not connect a trailer’s hydraulic brake system
directly to your vehicle’s brake system. Your vehicle may not
have enough braking power and your chances of having a collision
greatly increase.
The towing vehicle braking system is rated for operation at the
GVWR, not the GCWR.
Separate functioning brake systems are required for safe control
of towed vehicles and trailers weighing more than 1,500 lb
(680 kg) when loaded.
Trailer lamps
Trailer lamps are required on most towed vehicles. Make sure all running
lights, brake lights, turn signals and hazard lights are working. Contact
your authorized dealer or trailer rental agency for proper instructions
and equipment for hooking-up trailer lamps.
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Driving while you tow
When towing a trailer:
• Keep your speed no faster than 70 mph (113 km/h) during the first
500 miles (800 km) of towing a trailer, and don’t make full throttle
starts.
• Turn off the speed control. The speed control may shut off
automatically when you are towing on long, steep grades.
• Use a lower gear to eliminate excessive shifting and assist in
transmission cooling. For additional information, refer to Automatictransmission operation in the Driving chapter.
• Allow more distance for stopping with a trailer attached; anticipate
stops and brake gradually.
Trailer towing tips
• Practice turning, stopping and backing-up before starting on a trip to
get the feel of the vehicle-trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
• To aid in engine/transmission cooling and A/C efficiency during hot
weather while stopped in traffic, place the gearshift lever in P (Park).
• After you have traveled 50 miles (80 km), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
• If you are driving down a long or steep hill, shift to a lower gear. Do
not apply the brakes continuously, as they may overheat and become
less effective.
• If you will be towing a trailer frequently in hot weather, hilly
conditions, at GCWR, or any combination of these factors, consider
refilling your rear axle with synthetic gear lube if not already so
equipped. Refer to the Maintenance and Specifications chapter for
the lubricant specification. Remember that regardless of the rear axle
lube used, do not tow a trailer for the first 1,000 miles (1,600 km) of a
new vehicle, and that the first 500 miles (800 km) of towing be done
at no faster than 70 mph (113 km/h) with no full throttle starts.
• Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer’s wheels.
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STARTING
Positions of the ignition
1. Accessory — allows the electrical
accessories such as the radio to
operate while the engine is not
running.
2. Lock — locks the automatic
transmission gearshift lever and
allows key removal.
3. Off — shuts off the engine and all
accessories without locking the
steering wheel.
4. On — all electrical circuits operational. Warning lights illuminated. Key
position when driving.
5. Start — cranks the engine. Release the key as soon as the engine
begins cranking.
Preparing to start your vehicle
Engine starting is controlled by the powertrain control system.
This system meets all Canadian interference-causing equipment standard
requirements regulating the impulse electrical field strength of radio
noise.
When starting a fuel-injected engine, avoid pressing the accelerator
before or during starting. Only use the accelerator when you have
difficulty starting the engine. For more information on starting the
vehicle, refer to Starting the engine in this chapter.
3
2
1
4
5
WARNING: Extended idling at high engine speeds can produce
very high temperatures in the engine and exhaust system,
creating the risk of fire or other damage.
WARNING: Do not park, idle, or drive your vehicle in dry grass
or other dry ground cover. The emission system heats up the
engine compartment and exhaust system, which can start a fire.
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WARNING: Do not start your vehicle in a closed garage or in
other enclosed areas. Exhaust fumes can be toxic. Always open
the garage door before you start the engine. See Guarding againstexhaust fumes in this chapter for more instructions.
WARNING: If you smell exhaust fumes inside your vehicle, have
your dealer inspect your vehicle immediately. Do not drive if you
smell exhaust fumes.
Important safety precautions
A computer system controls the engine’s idle revolutions per minute
(RPM). When the engine starts, the idle RPM runs higher than normal in
order to warm the engine. If the engine idle speed does not slow down
automatically, have the vehicle checked. Do not allow the vehicle to idle
for more than 10 minutes.
Before starting the vehicle:
1. Make sure all vehicle occupants have buckled their safety belts.
2. Make sure the headlamps and vehicle accessories are off.
3. Make sure the parking brake is
set.
4. Make sure the gearshift is in P
(Park).
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5. Turn the key to 4 (on) without
turning the key to 5 (start).
3
2
1
Some warning lights will briefly illuminate. See Warning lights andchimes in the Instrument Cluster chapter for more information
regarding the warning lights.
Vehicle speed is limited to 75 mph (120 km/h).
Starting the engine
1. Turn the key to 4 (on) without
turning the key to 5 (start).
2. Turn the key to 5 (start), then
release the key as soon as the
engine begins cranking. Your vehicle
has a computer assisted cranking
system that assists in starting the
engine. After releasing the key from
the 5 (start) position, the engine
may continue cranking for up to
10 seconds or until the vehicle
starts.
Note: Cranking may be stopped at any time by turning the key to the off
position.
3. After idling for a few seconds, release the parking brake, apply the
brake, shift into gear and drive.
Note: If the engine does not start on the first try, turn the key to the 3
(off) position, wait 10 seconds and try Step 2 again. If the engine still
fails to start, press the accelerator to the floor and try Step 2 again,
keeping the accelerator on the floor until the engine begins to accelerate
above cranking speeds; this will allow the engine to crank with the fuel
shut off in case the engine is flooded with fuel.
3
2
1
4
5
4
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Guarding against exhaust fumes
Carbon monoxide is present in exhaust fumes. Take precautions to avoid
its dangerous effects.
WARNING: If you smell exhaust fumes inside your vehicle, have
your dealer inspect your vehicle immediately. Do not drive if you
smell exhaust fumes.
Important ventilating information
If the engine is idling while the vehicle is stopped in an open area for
long periods of time, open the windows at least 1 inch (2.5 cm).
Adjust the heating or air conditioning (if equipped) to bring in fresh air.
Improve vehicle ventilation by keeping all air inlet vents clear of snow,
leaves and other debris.
BRAKES
Your service brakes are self-adjusting. Refer to the scheduled
maintenance information for scheduled maintenance.
Occasional brake noise is normal and often does not indicate a
performance concern with the vehicle’s brake system. In normal
operation, automotive brake systems may emit occasional or intermittent
squeal or groan noises when the brakes are applied. Such noises are
usually heard during the first few brake applications in the morning;
however, they may be heard at any time while braking and can be
aggravated by environmental conditions such as cold, heat, moisture,
road dust, salt or mud. If a “metal-to-metal,” “continuous grinding” or
“continuous squeal” sound is present while braking, the brake linings
may be worn-out and should be inspected by an authorized dealer.
Refer to Warning lights andchimes in the Instrument Cluster
chapter for information on the brake
system warning light.
BRAKE
P!
WARNING: If you are driving down a long or steep hill, shift to
a lower gear. Do not apply your brakes continuously, as they may
overheat and become less effective.
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Hydraulic brake booster system (Hydroboost or Hydromax)
The Hydroboost and Hydromax systems receive fluid pressure from the
power steering pump to provide power assist during braking.
The Hydromax booster receives backup pressure from the reserve
system electric pump whenever the fluid in the power steering system is
not flowing. When the engine is OFF, the pump will turn on if the brake
pedal is applied, or if the ignition is turned to the ON position.
The sound of the pump operating may be heard by the driver, but this is
a normal characteristic of the system.
The reserve system provides reduced braking power, so the vehicle
should be operated under these conditions with caution, and only to seek
service repair and remove the vehicle from the roadway.
For Hydromax-equipped vehicles operating under normal
conditions, the noise of the fluid flowing through the booster may be
heard whenever the brake is applied. This condition is normal. Vehicle
service is not required.
If braking performance or pedal response becomes very poor, even when
the pedal is strongly pressed, it may indicate the presence of air in the
hydraulic system or leakage of fluid. Stop the vehicle safely as soon as
possible and seek service immediately.
Anti-lock brake system (ABS)
On vehicles equipped with an anti-lock braking system (ABS), a noise
from the hydraulic pump motor and pulsation in the pedal may be
observed during ABS braking events. Pedal pulsation coupled with noise
while braking under panic conditions or on loose gravel, bumps, wet or
snowy roads is normal and indicates proper functioning of the vehicle’s
anti-lock brake system. The ABS performs a self-check after you start
the engine and begin to drive away. A brief mechanical noise may be
heard during this test. This is normal. If a malfunction is found, the ABS
warning light will come on. If the vehicle has continuous vibration or
shudder in the steering wheel while braking, the vehicle should be
inspected by an authorized dealer.
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The ABS operates by detecting the
onset of wheel lockup during brake
applications and compensates for
this tendency. The wheels are
prevented from locking even when
the brakes are firmly applied. The
accompanying illustration depicts
the advantage of an ABS equipped
vehicle (on bottom) to a non-ABS
equipped vehicle (on top) during hard braking with loss of front braking
traction.
Using ABS
• In an emergency or when maximum efficiency from the four-wheel
ABS is required, apply continuous force on the brake. The four wheel
ABS will be activated immediately, thus allowing you to retain steering
control of your vehicle and, providing there is sufficient space, will
enable you to avoid obstacles and bring the vehicle to a controlled
stop.
• The anti-lock system does not reduce stopping distance. Always leave
enough room between your vehicle and the vehicle in front of you to
stop.
• We recommend that you familiarize yourself with this braking
technique. However, avoid taking any unnecessary risks.
ABS warning lamp
The ABS warning lamp in the
instrument cluster momentarily
illuminates when the ignition is
turned on. If the light remains on
after the vehicle is started,
continues to flash or fails to illuminate, have the system serviced
immediately.
With the ABS light on, the anti-lock
brake system is disabled and normal
braking is still effective unless the
brake warning light also remains
illuminated with parking brake
released. (If your brake warning lamp illuminates, have your vehicle
serviced immediately.)
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ABS
P!
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Parking brake
Apply the parking brake whenever
the vehicle is parked. Press pedal
downward to set the parking brake.
Driving
The BRAKE warning lamp in the
instrument cluster illuminates and
remains illuminated (when the
ignition is turned on) until the
parking brake is released.
WARNING: Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Turn the ignition to the
LOCK position and remove the key whenever you leave your vehicle.
The parking brake is not recommended to stop a moving vehicle.
However, if the normal brakes fail, the parking brake can be used to stop
your vehicle in an emergency. Since the parking brake applies only the
transmission mounted parking brake assembly, the vehicle’s stopping
distance will increase greatly and the handling of your vehicle will be
adversely affected.
BRAKE
P!
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Press the service brake pedal with
your foot and pull the parking brake
release handle to release the
parking brake.
AUTOMATIC TRANSMISSION OPERATION
Brake-shift interlock
The vehicle is equipped with a brake-shift interlock feature that prevents
the gearshift lever from being moved from P (Park) unless the brake
pedal is pressed.
If you cannot move the gearshift lever out of P (Park) position with the
ignition in the 4 (on) position and the brake pedal pressed, a
malfunction may have occurred. It is possible that a fuse has blown or
the vehicle’s brake lamps are not operating properly. Refer to Fuses andrelays in the Roadside Emergencies chapter. If the fuses and brake
lamps are working properly, and the vehicle still will not shift out of (P)
Park, see your authorized dealer for service.
In an emergency, to disable the malfunctioning brake-shift interlock
feature in order to shift the vehicle from P (Park) follow these steps:
WARNING: To prevent vehicle movement when following this
procedure, park on a level surface, ensure parking brake is set,
and block the rear wheels.
1. Apply the parking brake. Turn key to the lock position, and then
remove the key.
2. Disconnect the negative (black) battery cable from the battery.
3. Insert the key and turn to the off position. Shift to N (Neutral).
4. Reconnect the negative (black) battery cable to the battery.
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5. Start the vehicle.
See your authorized dealer for service immediately.
WARNING: If your brake lamps are not working properly or if
you have disconnected the vehicle battery cables, the vehicle
brake lamps and hazard flashers may not properly warn traffic of a
vehicle breakdown or approaching danger, which can increase the risk
of serious injury or death. To minimize the risk of serious injury or
death, be aware of your surroundings, use other hazard signaling
devices if available, and move the vehicle to a safe location away from
traffic as soon as possible.
WARNING: Do not drive your vehicle until you verify that the
brake lamps are working.
WARNING: Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Turn the ignition to the lock
position and remove the key whenever you leave your vehicle.
WARNING: If the parking brake is fully released, but the brake
warning lamp remains illuminated, the brakes may not be
working properly. See your authorized dealer.
Understanding the shift positions of the 5–speed automatic
transmission
This vehicle is equipped with an adaptive transmission shift strategy.
Adaptive transmission shift strategy offers the optimal transmission
operation and shift quality. When the vehicle’s battery has been
disconnected for any type of service or repair, the transmission will need
to relearn the normal shift strategy parameters, much like having to reset
your radio stations when your vehicle battery has been disconnected.
The adaptive transmission shift strategy allows the transmission to
relearn these operating parameters. This learning process could take
several transmission upshifts and downshifts; during this learning
process, slightly firmer shifts may occur. After this learning process,
normal shift feel and shift scheduling will resume.
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P (Park)
This position locks the transmission and prevents the rear wheels from
turning.
To put your vehicle in gear:
1. Start the engine
2. Press the brake pedal
3. Move the gearshift lever into the desired gear
To put your vehicle in P (Park):
1. Come to a complete stop
2. Move the gearshift lever and securely latch it in P (Park)
WARNING: Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Turn the ignition to the lock
position and remove the key whenever you leave your vehicle.
R (Reverse)
With the gearshift lever in R (Reverse), the vehicle will move backward.
Always come to a complete stop before shifting into and out of R
(Reverse).
N (Neutral)
With the gearshift lever in N (Neutral), the vehicle can be started and is
free to roll. Hold the brake pedal down while in this position.
D (Overdrive) with tow/haul off
D (Overdrive) with tow/haul off is the normal driving position for the
best fuel economy. The overdrive function allows automatic upshifts and
downshifts through gears one through five.
D (Overdrive) with tow/haul on
The tow/haul feature improves
transmission operation when towing
a trailer or a heavy load. All
transmission gear ranges are
available when using tow/haul.
To activate tow/haul, press the
button on the end of the gearshift
lever.
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The TOW HAUL indicator light will
illuminate in the instrument cluster.
Tow/haul delays upshifts to reduce
frequency of transmission shifting. Tow/haul also provides engine braking
in all forward gears when the transmission is in the D (Overdrive)
position; this engine braking will slow the vehicle and assist the driver in
controlling the vehicle when descending a grade. Depending on driving
conditions and load conditions, the transmission may downshift, slow the
vehicle and control the vehicle speed when descending a hill, without the
accelerator pedal being pressed. The amount of downshift braking
provided will vary based upon the amount the brake pedal is pressed.
Grade braking downshifts occur automatically when all three of the
following occur:
• Positive vehicle acceleration (natural acceleration from driving on a
decline) is sensed.
• Nearly all pressure is released from the accelerator pedal.
• A minimum amount of time has expired since the last grade braking
downshift.
Grade braking downshift mode is immediately exited if the Tow/Haul
mode is deactivated or if the accelerator pedal is depressed beyond a
minimum threshold.
To deactivate the tow/haul feature and return to normal driving mode,
press the button on the end of the gearshift lever. The TOW HAUL light
will no longer be illuminated.
When you shut-off and restart the engine, the transmission will
automatically return to normal D (Overdrive) mode (tow/haul off).
WARNING: Do not use the tow/haul feature when driving in icy
or slippery conditions as the increased engine braking can cause
the rear wheels to slide and the vehicle to swing around with the
possible loss of vehicle control.
3 (Third)
Transmission starts and operates in third gear only.
Used for improved traction on slippery roads. Selecting 3 (Third)
provides engine braking.
2 (Second)
Use 2 (Second) to start-up on slippery roads or to provide additional
engine braking on downgrades.
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Driving
1 (First)
• Provides maximum engine braking
• Allows upshifts by moving gearshift lever
• The transmission will not downshift into 1 (First) at high speeds; it
will downshift to a lower gear and then shift into 1 (First) when the
vehicle reaches slower speeds.
Forced downshifts
• Allowed in D (Overdrive) with the tow/haul feature on or off
• Press the accelerator to the floor.
• Allows transmission to select an appropriate gear
If your vehicle gets stuck in mud or snow
If your vehicle gets stuck in mud or snow, it may be rocked out by
shifting between forward and reverse gears, stopping between shifts in a
steady pattern. Press lightly on the accelerator in each gear.
Do not rock the vehicle if the engine is not at normal operating
temperature or damage to the transmission may occur.
Do not rock the vehicle for more than a minute or damage to the
transmission and tires may occur, or the engine may overheat.
DRIVING THROUGH WATER
If driving through deep or standing
water is unavoidable, proceed very
slowly especially when the depth is
not known. Never drive through
water that is higher than the bottom
of the wheel rims (for cars) or the
bottom of the hubs (for trucks).
When driving through water, traction or brake capability may be limited.
Also, water may enter your engine’s air intake and severely damage your
engine or your vehicle may stall. Driving through deep water where
the transmission vent tube is submerged may allow water into the
transmission and cause internal transmission damage.
Once through the water, always dry the brakes by moving your
vehicle slowly while applying light pressure on the brake pedal.
Wet brakes do not stop the vehicle as quickly as dry brakes.
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
• 24–hours, seven days a week
• for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare, if provided with the vehicle
(except vehicles that have been supplied with a tire inflation kit)
• battery jump start
• lock-out assistance (key replacement cost is the customer’s
responsibility)
• fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver 5 gallons (18.9L) of fuel to a
disabled vehicle. Fuel delivery service is limited to two no-charge
occurrences within a 12-month period.
• towing – Ford and Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
• coverage period
• exact fuel amounts
• towing of your disabled vehicle
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Using roadside assistance
Customers in the U.S. and Canada who require roadside assistance, may
contact 1-800-444-3311.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership with 35 miles. To obtain reimbursement information contact
1-800-444-3311. Customers will be asked to submit their original
receipts.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
• Press the flasher control and all
front and rear direction signals
will flash.
• Press the flasher control again to
turn them off.
Use it when your vehicle is disabled and is creating a safety hazard for
other motorists.
Note: With extended use, the flasher may run down your battery.
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Fuse/Relay
Location
3110ABody builder left-hand low beam
32—Not used
3310AReverse lamps
3410ATrailer tow reverse lamps, Body
3520ABody builder high beam feed,
36—Not used
37—Not used
3810ABody builder run feed
39—Not used
40—Not used
4110AInstrument illumination
42—Not used
43—Not used
44—Not used
Relay 1—Trailer tow right turn signal
Relay 2—Trailer tow left turn signal
Relay 3—Right turn signal
Relay 4—Left turn signal
Relay 5—Not used
Relay 6—DRL, Parking brake
Relay 7—DRL on/off*
Diode 1—Brake transmission shift interlock
Diode 2—BTSI
F1—Not used
F2—Not used
F3—Not used
F410ABTSI
F5—Not used
Fuse Amp
Rating
Protected circuits
headlamp feed
builder reverse gear
High beam indicator, DRL
(BTSI)
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Fuse/Relay
Location
F6—Not used
F7—Not used
F8—Not used
F9—Not used
F10—Not used
F11—Not used
F12—Not used
*Vehicles with Hydromax brake assist only
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
WARNING: Always disconnect the battery before servicing high
current fuses.
WARNING: To reduce risk of electrical shock, always replace
the cover to the power distribution box before reconnecting the
battery or refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Battery section of the Maintenance and Specifications chapter.
Fuse Amp
Rating
Protected circuits
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1929
R6
1828
1727
R5
R4
1626
1525
R3
1424
The high-current fuses are coded as follows.
Fuse/Relay
Location
Fuse Amp
Rating
15A*Power brake assist module***
210A*A/C compressor clutch
320A*A/C clutch relay coil, Mass air
flow sensor (MAFS) with intake
air temperature (IAT), Vapor
management valve, Engine heated
exhaust gas oxygen (HEGO)
sensor #11, HEGO #21, Catalyst
monitor sensor (CMS)
45A*Powertrain control module (PCM)
memory
520A*PCM power
R2
23
13
1112
22
910
78
R1
21
56
34
Protected Circuits
DIODE2
DIODE1
20
12
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Fuse/Relay
Location
620A*Park lamp feeds, Instrument panel
720A*Ignition coils, Radio capacitors
8—Not used
910A*Starter main relay coil, Starter
1020A*Daytime running lamps (DRL)
1120A*Fuel pump relay coil, PCM power
1225A*Trailer tow back-up lamps feed, IP
1330A**Trailer tow electric brake
1460A**IP battery feed (fuse #9, 15, 21)
1520ATrailer tow park lamps
1660A**Anti-lock brake system (ABS)
1720A**Horn feed
1820A**Transmission control indicator
* Mini Fuses ** Maxi Fuses ***Vehicles with Hydromax brake assist
only
Diode/relay module
The module box is located by the power distribution box in front of the
radiator in the engine compartment.
Fuse Amp
Rating
Protected Circuits
5, 7, 11, 13, 14, 17, 19, 23; PDB
fuses #9, 11)
11, 17, 23, 26, 38)
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1
57
2
4
68
3
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The components are coded as follows:
Relay locationDescription
1One touch integrated start (ATO diode)
2Not used
3Not used
4Daytime running lamps (DRL) power relay
5Not used
6Reverse lamps relay
7Starter ground relay
8Trailer tow parking lamps relay
CHANGING THE TIRES
If you get a flat tire while driving, do not apply the brake heavily.
Instead, gradually decrease your speed. Hold the steering wheel firmly
and slowly move to a safe place on the side of the road.
Dissimilar spare tire/wheel information
WARNING: Failure to follow these guidelines could result in an
increased risk of loss of vehicle control, injury or death.
If you have a dissimilar spare tire/wheel, then it is intended for
temporary use only. This means that if you need to use it, you should
replace it as soon as possible with a road tire/wheel that is the same size
and type as the road tires and wheels that were originally provided by
Ford. If the dissimilar spare tire or wheel is damaged, it should be
replaced rather than repaired.
A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that
is different in brand, size or appearance from the road tires and wheels
and can be one of three types:
1. T-type mini-spare: This spare tire begins with the letter “T” for tire
size and may have “Temporary Use Only” molded in the sidewall
2. Full-size dissimilar spare with label on wheel: This spare tire has
a label on the wheel that states: “THIS TIRE AND WHEEL FOR
TEMPORARY USE ONLY”
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Roadside Emergencies
When driving with one of the dissimilar spare tires listed above, do not:
• Exceed 50 mph (80 km/h)
• Load the vehicle beyond maximum vehicle load rating listed on the
Safety Compliance Label
• Tow a trailer
•
Use snow chains on the end of the vehicle with the dissimilar spare tire
• Use more than one dissimilar spare tire at a time
• Use commercial car washing equipment
• Try to repair the dissimilar spare tire
Use of one of the dissimilar spare tires listed above at any one wheel
location can lead to impairment of the following:
• Handling, stability and braking performance
• Comfort and noise
• Ground clearance and parking at curbs
• Winter weather driving capability
• Wet weather driving capability
• All-wheel driving capability (if applicable)
3. Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire/wheel, do not:
• Exceed 70 mph (113 km/h)
• Use more than one dissimilar spare tire/wheel at a time
• Use commercial car washing equipment
• Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a full-size dissimilar spare tire/wheel can lead to
impairment of the following:
• Handling, stability and braking performance
• Comfort and noise
• Ground clearance and parking at curbs
• Winter weather driving capability
• Wet weather driving capability
• All-wheel driving capability (if applicable)
• Load leveling adjustment (if applicable)
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When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
• Towing a trailer
• Driving vehicles equipped with a camper body
• Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
Stopping and securing the vehicle
1. Park on a level surface.
2. Activate the warning flashers.
3. Place the gearshift in P (Park).
4. Apply the parking brake and turn
engine off.
Tire change procedure
WARNING: To help prevent the vehicle from moving when you
change a tire, be sure the parking brake is set, then block (in
both directions) the wheel that is diagonally opposite (other side and
end of the vehicle) to the tire being changed.
WARNING: Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the road to
avoid the danger of being hit when operating the jack or changing the
wheel.
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1. Block the wheel that is diagonally
opposite the tire you are changing.
The parking brake is on the
transmission. Therefore, the vehicle
will not be prevented from moving
when a rear wheel is lifted, even if
the parking brake is applied. Be sure to block both directions of the
wheel that is diagonally opposite to the wheel that is being lifted.
WARNING: If the vehicle slips off the jack, you or someone else
could be seriously injured.
2. Remove the spare tire and jack from the storage location.
3. Loosen the wheel nut by pulling up on the handle of the lug nut
wrench about one-half turn (counterclockwise). Do not remove the
wheel lug nuts until you raise the tire off the ground.
Replacing the tire
WARNING: Failure to follow the instructions below may result
in serious personal injury. Do not put any part of your body
under the vehicle while the vehicle is on a jack. Do not start the
engine while the vehicle is on a jack. Only use the jack for emergency
wheel and tire changing. Only select a jack with a rated capacity
sufficient to lift and hold up the vehicle.
4. Position the jack to raise the front or rear wheel. Raise the vehicle
with the jack applied to the axle(s).
• Never use the rear differential
as a jacking point.
5. Raise the vehicle until the wheel is completely off the ground.
6. Remove the lug nuts with the lug nut wrench.
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7. Replace the flat tire with the spare tire.
8. Use the lug nut wrench to screw
the lug nut snugly against the
wheel.
9. Lower the vehicle.
10. Remove the jack and fully
tighten the lug nuts in the order shown. Refer to Wheel lug nut torquespecifications later in this chapter for the proper lug nut torque
specification.
WARNING: Never use wheels or lug nuts different than the
original equipment as this could damage the wheel or mounting
system. This damage could allow the wheels to come off while the
vehicle is being driven.
8–lug nut torque sequence
10–lug nut torque sequence
11. Replace any wheel trim.
12. Stow the jack, handle and lug wrench.
13. Unblock the wheels.
1
6
4
8
2
10
3
56
7
2
7
3
5
1
8
4
9
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WHEEL LUG NUT TORQUE SPECIFICATIONS
On vehicles equipped with dual rear wheels, retighten the wheel lug nuts
to the specified torque at 100 miles (160 km), and again at 500 miles
(800 km) of new vehicle operation and after any wheel disturbance (tire
rotation, changing a flat tire, wheel removal, etc.).
Bolt sizeWheel lug nut torque*
ft-lbN•m
M14x1.5
(19.5 in. wheels)
M22x1.5
(22.5 in. wheels)
* Torque specifications are for nut and bolt threads free of dirt and
rust. Use only Ford recommended replacement fasteners.
On all two-piece flat wheel nuts,
apply one drop of motor oil between
the flat washer and the nut. Do not
apply motor oil to the wheel nut
threads or the wheel stud threads.
WARNING: When a wheel is installed, always remove any
corrosion, dirt or foreign materials present on the mounting
surfaces of the wheel or the surface of the wheel hub, brake drum or
brake disc that contacts the wheel. Ensure that any fasteners that
attach the rotor to the hub are secured so they do not interfere with
the mounting surfaces of the wheel. Installing wheels without correct
metal-to-metal contact at the wheel mounting surfaces can cause the
wheel nuts to loosen and the wheel to come off while the vehicle is in
motion, resulting in loss of control.
150200
450610
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JUMP STARTING
WARNING: The gases around the battery can explode if
exposed to flames, sparks, or lit cigarettes. An explosion could
result in injury or vehicle damage.
WARNING: Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission
vehicle. Automatic transmissions do not have push-start
capability. Attempting to push-start a vehicle with an automatic
transmission may cause transmission damage.
Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may have firm and/or soft shifts. This operation is
considered normal and will not affect function or durability of the
transmission. Over time, the adaptive learning process will fully update
transmission operation.
1. Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehicles do not touch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
4. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
5. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
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Connecting the jumper cables
Note: In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
1. Connect the positive (+) jumper
cable to the positive (+) terminal of
the discharged battery.
2. Connect the other end of the
positive (+) cable to the positive
(+) terminal of the assisting battery.
3. Connect the negative (-) cable to
the negative (-) terminal of the
assisting battery.
4. Make the final connection of the
negative (-) cable to an exposed
metal part of the stalled vehicle’s
engine, away from the battery and
the carburetor/fuel injection system.
Note: Do not attach the negative (-) cable to fuel lines, engine rocker
covers, the intake manifold or electrical components as grounding points.
1
4
+
–
–
+
3
2
WARNING: Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery.
Ensure that the cables are clear of fan blades, belts, moving parts of both
engines, or any fuel delivery system parts.
Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
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Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
Note: In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
1. Remove the jumper cable from
the ground metal surface.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle’s battery.
3. Remove the jumper cable from
the positive (+) terminal of the
booster vehicle’s battery.
4. Remove the jumper cable from
the positive (+) terminal of the
disabled vehicle’s battery.
4
D
1
D
A
+
–
–
+
2
B
3
C
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearn its idle conditions.
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Roadside Emergencies
WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift (with the
rear wheels on the ground and the front wheels off the ground) or
flatbed equipment.
To avoid transmission damage when towing your vehicle from the front
with the rear wheels on the ground, do not exceed a maximum distance
of 50 miles (80 km) and a maximum speed of 35 mph (56 km/h). If the
maximum distance or speed will be exceeded, the driveshaft must be
removed by a qualified technician or transmission damage will result.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
When calling for a tow truck, tell the operator what kind of vehicle you
have.
Emergency towing
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels on the ground) under the following conditions:
• Vehicle is facing forward so that it is being towed in a forward
direction.
• Place the transmission in N (Neutral). Refer to Brake-shift interlock
in the Driving chapter for specific instructions if you cannot move the
gear shift lever into N (Neutral).
• Maximum speed is not to exceed 35 mph (56 km/h).
• Maximum distance is 50 miles (80 km).
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Customer Assistance
GETTING THE SERVICES YOU NEED
At home
You must take your Ford vehicle to an authorized dealer for warranty
repairs. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training and/or
equipment, so not all authorized dealers are authorized to perform all
warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
In certain instances, Ford may authorize that your vehicle be repaired at
a repair center other than an authorized dealer facility. A reasonable
time must be allowed to perform a repair after taking your vehicle to the
authorized dealer. Repairs will be made using Ford or Motorcraft parts,
or remanufactured or other parts that are authorized by Ford.
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies or procedures, please contact the Ford Customer Relationship
Center at 1-800-392-3673 (FORD).
Away from home
If you own a motorhome built on a Ford Chassis and are away from
home when your vehicle needs service, or if you need more help than
the authorized dealer could provide, after following the steps above,
contact the Ford Motorhome Customer Assistance Center to find an
authorized dealer or service location to help you. In the United States
and Canada:
Ford Motorhome Customer Assistance Center
900 N. Lake Havasu Avenue
Lake Havasu City, AZ
1-800-444-3311
Open 365/24/7
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Customer Assistance
In order to help service your motorhome vehicle, please have the
following information available when contacting the Motorhome
Customer Assistance Center:
• telephone number where you can be reached
• vehicle location (city and state)
• year and make of your vehicle
• date of vehicle purchase
• current odometer reading
• vehicle identification number (VIN).
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to the
vehicle’s applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs
first:
1. Two or more repair attempts are made on the same non-conformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a
defect or condition that substantially impairs the use, value or safety of
the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
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Customer Assistance
You are required to submit your warranty dispute to BBB AUTO LINE
before asserting in court any rights or remedies conferred by California
Civil Code Section 1793.22(b). You are also required to use BBB AUTO
LINE before exercising rights or seeking remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose
to seek redress by pursuing rights and remedies not created by California
Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act,
resort to BBB AUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined on the first page of the Customer Assistance section,
you may be eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within forty days after you file your claim with the BBB. You are not
bound by the decision, and may reject the decision and proceed to court
where all findings of the BBB Auto Line dispute, and decision, are
admissible in the court action. Should you choose to accept the BBB
AUTO LINE decision, Ford is then bound by the decision, and must
comply with the decision within 30 days of receipt of your acceptance
letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
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Customer Assistance
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note: Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA
ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP
Provincial Administrator directly at 1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
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The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central
America, the Caribbean, and Israel, contact the nearest authorized
dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL INITIATIVES
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
For customers in Guam, the Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel
free to call our Toll-Free Number: (800) 841-FORD (3673).
FAX: (313) 390-0804
Email: expcac@ford.com
If your vehicle must be serviced while you are traveling or living in
Puerto Rico, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford International Business Development Inc.
Customer Relationship Center
P.O. Box 11957
Caparra Heights Station
San Juan, Puerto Rico 00922-1957
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: prcac@ford.com
www.ford.com.pr
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Customer Assistance
If your vehicle must be serviced while you are traveling or living in the
Middle East, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford Middle East
Customer Relationship Center
P.O. Box 21470
Dubai, United Arab Emirates
Telephone: +971 4 3326084
Toll-Free Number for the Kingdom of Saudi Arabia: 800 89717409
Local Telephone Number for Kuwait: 24810575
FAX: +971 4 3327299
Email: menacac@ford.com
www.me.ford.com
If you buy your vehicle in North America and then relocate to any of the
above locations, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations & Global
Growth Initiatives by emailing expcac@ford.com.
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
Customers in the U.S. should call 1-800-392-3673.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
Obtaining a French Owner’s Guide
French Owner’s Guides can be obtained from your authorized dealer or
by contacting Helm, Incorporated using the contact information listed
previously in this section.
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REPORTING SAFETY DEFECTS (U.S. ONLY)
If you believe that your vehicle has
a defect which could cause a crash
or could cause injury or death, you
should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and
if it finds that a safety defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at
1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov;
or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from
http://www.safercar.gov.
REPORTING SAFETY DEFECTS (CANADA ONLY)
If you believe that your vehicle has a defect which could cause a crash or
could cause injury or death, you should immediately inform Transport
Canada, using their toll-free number: 1–800–333–0510, or online at:
https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP/Index.aspx.
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Cleaning
CLEANING THE WHEELS
• Clean weekly with Motorcraft威 Wheel and Tire Cleaner (ZC-37–A),
which is available from your dealer. Heavy dirt and brake dust
accumulation may require agitation with a sponge. Rinse thoroughly
with a strong stream of water.
• Never apply any cleaning chemical to hot or warm wheel rims or
covers.
• Some automatic car washes may cause damage to the finish on your
wheel rims or covers. Chemical-strength cleaners, or cleaning
chemicals, in combination with brush agitation to remove brake dust
and dirt, could wear away the clearcoat finish over time.
• Do not use hydrofluoric acid-based or high caustic-based wheel
cleaners, steel wool, fuels or strong household detergent.
• To remove tar and grease, use Motorcraft威 Bug and Tar Remover
(ZC-42), available from your dealer.
ENGINE
Engines are more efficient when they are clean because grease and dirt
buildup keep the engine warmer than normal. When washing:
• Take care when using a power washer to clean the engine. The
high-pressure fluid could penetrate the sealed parts and cause
damage.
• Do not spray a hot engine with cold water to avoid cracking the
engine block or other engine components.
• Spray Motorcraft威 Engine Shampoo and Degreaser (ZC-20) on all
parts that require cleaning and pressure rinse clean. In Canada, use
Motorcraft威 Engine Shampoo (CXC-66-A).
• Never wash or rinse the engine while it is hot or running; water in the
running engine may cause internal damage.
• Never wash or rinse any ignition coil, spark plug wire or spark plug
well, or the area in and around these locations.
UNDERBODY
Flush the complete underside of your vehicle frequently. Keep body and
door drain holes free from packed dirt.
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SERVICE RECOMMENDATIONS
To help you service your vehicle, we provide scheduled maintenance
information which makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check your Warranty Guide to
find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft威 parts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
• Do not work on a hot engine.
• Make sure that nothing gets caught in moving parts.
• Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
• Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
Working with the engine off
1. Set the parking brake and shift to P (Park).
2. Turn off the engine and remove the key.
3. Block the wheels.
Working with the engine on
1. Set the parking brake and shift to P (Park).
2. Block the wheels.
WARNING: To reduce the risk of vehicle damage and/or
personal burn injuries, do not start your engine with the air
cleaner removed and do not remove it while the engine is running.
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Maintenance and Specifications
IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT
6.8L V10 engine
3
1
1. Engine coolant reservoir
2. Engine oil filler cap
3. Automatic transmission fluid dipstick
4. Power distribution box
5. Air filter assembly
6. Engine oil dipstick
7. Brake fluid reservoir
8. Power steering fluid reservoir
2
45678
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6.8L V10 engine (commercial stripped chassis)
1
1. Engine coolant reservoir
2. Engine oil filler cap
3. Automatic transmission fluid dipstick
4. Power distribution box
5. Engine oil dipstick
6. Brake fluid reservoir
7. Air filter assembly
8. Power steering fluid reservoir
ENGINE OIL
2
34
5786
Checking the engine oil
Refer to scheduled maintenance information for the appropriate
intervals for checking the engine oil.
1. Make sure the vehicle is on level ground.
2. Turn the engine off and wait 15 minutes for the oil to drain into the
oil pan.
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Maintenance and Specifications
3. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the
engine oil level dipstick.
6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again.
• If the oil level is within the lower and upper holes, the oil level is
acceptable. DO NOT ADD OIL.
• If the oil level is below the lower hole, engine oil must be added to
raise the level within the normal operating range.
• Do not overfill the engine with oil. Oil levels above the upper
hole mark may cause engine damage. If the engine is overfilled,
some oil must be removed from the engine by an authorized dealer.
7. Put the dipstick back in and ensure it is fully seated.
Adding engine oil
1. Check the engine oil. For instructions, refer to Checking the engine
oil in this chapter.
2. If the engine oil level is not within the normal operating range, add
only certified engine oil of the recommended viscosity. Remove the
engine oil filler cap and use a funnel to pour the engine oil into the
opening.
3. Recheck the engine oil level. Make sure the oil level is not above the
normal operating range on the engine oil level dipstick.
4. Install the dipstick and ensure it is fully seated.
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5. Fully install the engine oil filler cap by turning the filler cap clockwise
until three clicks can be heard.
To avoid possible oil loss, DO NOT operate the vehicle with the
engine oil level dipstick and/or the engine oil filler cap removed.
Engine oil and filter recommendations
Look for this certification
trademark.
Use SAE 5W-20 engine oil
Only use oils certified for gasoline engines by the American Petroleum
Institute (API). An oil with this trademark symbol conforms to the
current engine and emission system protection standards and fuel
economy requirements of the International Lubricant Standardization and
Approval Committee (ILSAC), comprised of U.S. and Japanese
automobile manufacturers.
To protect your engine and engine’s warranty, use Motorcraft威 SAE
5W-20 or an equivalent SAE 5W-20 oil meeting Ford specification
WSS-M2C930-A. SAE 5W-20 oil provides optimum fuel economy and
durability performance meeting all requirements for your
vehicle’s engine. Refer to Maintenance product specifications and
capacities later in this chapter for more information.
Do not use supplemental engine oil additives, cleaners or other engine
treatments. They are unnecessary and could lead to engine damage that
is not covered by Ford warranty.
Change your engine oil and filter according to the appropriate schedule
listed in the scheduled maintenance information.
Ford production and Motorcraft威 replacement oil filters are designed for
added engine protection and long life. If a replacement oil filter is used
that does not meet Ford material and design specifications, start-up
engine noises or knock may be experienced.
It is recommended you use the appropriate Motorcraft威 oil filter or
another with equivalent performance for your engine application.
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BATTERY
Your vehicle is equipped with a
Motorcraft威 maintenance-free
battery which normally does not
require additional water during its
life of service.
If your battery has a cover/shield, make sure it is reinstalled
after the battery has been cleaned or replaced.
For longer, trouble-free operation, keep the top of the battery clean and
dry. Also, make certain the battery cables are always tightly fastened to
the battery terminals.
If you see any corrosion on the battery or terminals, remove the cables
from the terminals and clean with a wire brush. You can neutralize the
acid with a solution of baking soda and water.
It is recommended that the negative battery cable terminal be
disconnected from the battery if you plan to store your vehicle for an
extended period of time. This will minimize the discharge of your battery
during storage.
Note: Electrical or electronic accessories or components added to the
vehicle by the dealer or the owner may adversely affect battery
performance and durability.
WARNING: Batteries normally produce explosive gases which
can cause personal injury. Therefore, do not allow flames, sparks
or lighted substances to come near the battery. When working near the
battery, always shield your face and protect your eyes. Always provide
proper ventilation.
WARNING: When lifting a plastic-cased battery, excessive
pressure on the end walls could cause acid to flow through the
vent caps, resulting in personal injury and/or damage to the vehicle or
battery. Lift the battery with a battery carrier or with your hands on
opposite corners.
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WARNING: Keep batteries out of reach of children. Batteries
contain sulfuric acid. Avoid contact with skin, eyes or clothing.
Shield your eyes when working near the battery to protect against
possible splashing of acid solution. In case of acid contact with skin or
eyes, flush immediately with water for a minimum of 15 minutes and
get prompt medical attention. If acid is swallowed, call a physician
immediately.
WARNING: Battery posts, terminals and related accessories
contain lead and lead compounds. Wash hands after handling.
To account for customer driving habits and conditions, your automatic
transmission electronically controls the shift quality by using an adaptive
learning strategy. The adaptive learning strategy is maintained by power
from the battery. When the battery is disconnected or a new battery is
installed, the transmission must relearn its adaptive strategy. Optimal
shifting will resume within a few hundred kilometers (miles) of
operation.
If the shift quality does not improve within a few hundred miles
(kilometers) of operation, or if the downshifts and other throttle
conditions do not function normally or after a long deceleration
period, see your authorized dealer or a qualified service
technician as soon as possible.
Because your vehicle’s engine is also electronically controlled by a
computer, some control conditions are maintained by power from the
battery. When the battery is disconnected or a new battery is installed,
the engine must relearn its idle and fuel trim strategy for optimum
driveability and performance. To begin this process:
1. With the vehicle at a complete stop, set the parking brake.
2. Put the gearshift in P (Park), turn off all accessories and start the
engine.
3. Run the engine until it reaches normal operating temperature.
4. Allow the engine to idle for at least one minute.
5. Turn the A/C on and allow the engine to idle for at least one minute.
6. With your foot on the brake pedal and with the A/C on, put the
vehicle in D (Drive) and allow the engine to idle for at least one minute.
7. Drive the vehicle to complete the relearning process.
• The vehicle may need to be driven 10 miles (16 km) or more to
relearn the idle and fuel trim strategy.
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• If you do not allow the engine to relearn its idle trim, the idle
quality of your vehicle may be adversely affected until the idle
trim is eventually relearned.
If the battery has been disconnected or a new battery has been installed,
the clock and the preset radio stations must be reset once the battery is
reconnected.
• Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized
standards for disposal. Call your
D
A
E
L
local authorized recycling center
to find out more about recycling
automotive batteries.
RECYCLE
ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should be checked at the
intervals listed in scheduled maintenance information. The coolant
concentration should be maintained at 50/50 coolant and distilled water.
Coolant concentration testing is possible with a hydrometer or antifreeze
tester. The level of coolant should be maintained at the FULL COLD
level or within the COLD FILL RANGE in the coolant reservoir. If the
level falls below, add coolant per the instructions in the Adding enginecoolant section.
Your vehicle was factory-filled with a 50/50 engine coolant and water
concentration. If the concentration of coolant falls below 40% or above
60%, the engine parts could become damaged or not work properly. A
50/50 mixture of coolant and water provides the following:
• Improved freeze protection.
• Improved boiling protection .
• Protection against rust and other forms of corrosion.
• Proper function of calibrated gauges.
RETURN
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When the engine is cold, check the
level of the engine coolant in the
reservoir.
• The engine coolant should be at the FULL COLD level, or within the
COLD FILL or MIN / MAX range as listed on the engine coolant
reservoir (depending upon application).
• Refer to scheduled maintenance information for service interval
schedules.
If the engine coolant has not been checked at the recommended interval,
the engine coolant reservoir may become low or empty. If the reservoir is
low or empty, add engine coolant to the reservoir. Refer to Addingengine coolant in this chapter.
Note: Automotive fluids are not interchangeable; do not use engine
coolant/antifreeze or windshield washer fluid outside of its specified
function and vehicle location.
Adding engine coolant
When adding coolant, make sure it is a 50/50 mixture of engine coolant
and distilled water. Add the mixture to the coolant reservoir, when theengine is cool, until the appropriate fill level is obtained. If coolant is
filled to the COLD FILL RANGE or FULL COLD level when the engine is
not cool, the system will remain underfilled.
WARNING: Do not add engine coolant when the engine is hot.
Steam and scalding liquids released from a hot cooling system
can burn you badly. Also, you can be burned if you spill coolant on hot
engine parts.
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WARNING: Do not put engine coolant in the windshield washer
fluid container. If sprayed on the windshield, engine coolant
could make it difficult to see through the windshield.
• DO NOT MIX different colors or types of coolant in your vehicle.
Make sure the correct coolant is used. DO NOT MIX recycled coolant
and new (unused) coolant together in the vehicle. Mixing of engine
coolants may harm your engine’s cooling system. The use of an
improper coolant may harm engine and cooling system components
and may void the warranty. Refer to Maintenance productspecifications and capacities in this chapter.
• A large amount of water without engine coolant may be added, in case
of emergency, to reach a vehicle service location. In this instance, the
cooling system must be drained and refilled with a 50/50 mixture of
engine coolant and distilled water as soon as possible. Water alone
(without engine coolant) can cause engine damage from corrosion,
overheating or freezing.
• Do not use alcohol, methanol, brine or any engine coolants
mixed with alcohol or methanol antifreeze (coolant). Alcohol
and other liquids can cause engine damage from overheating or
freezing.
• Do not add extra inhibitors or additives to the coolant. These
can be harmful and compromise the corrosion protection of the engine
coolant.
For vehicles with overflow coolant systems with a non-pressurized cap
on the coolant recovery system, add coolant to the coolant recovery
reservoir when the engine is cool. Add the proper mixture of coolant and
distilled water to the FULL COLD level. For all other vehicles which have
a coolant degas system with a pressurized cap, or if it is necessary to
remove the coolant pressure relief cap on the radiator of a vehicle with
an overflow system, follow these steps to add engine coolant.
WARNING: To reduce the risk of personal injury, make sure the
engine is cool before unscrewing the coolant pressure relief cap.
The cooling system is under pressure; steam and hot liquid can come
out forcefully when the cap is loosened slightly.
Add the proper mixture of coolant and water to the cooling system by
following these steps:
1. Before you begin, turn the engine off and let it cool.
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