Ford Escape 2020 Owner's Manual
2020 ESCAPE Owner’s Manual
2020 ESCAPE Owner’s Manual
owner.ford.com
ford.ca
December 2019
Second Printing
Litho in U.S.A.
LJ5J 19A321 AB
The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2019
All rights reserved.
Part Number: 201906 20191205164712
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle.
For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
WARNING: Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling.
Introduction
About This Manual ..........................................9
Symbols Glossary ............................................9
Data Recording .................................................11
Perchlorate .......................................................15
Ford Credit ........................................................15
Replacement Parts Recommendation
...........................................................................16
Special Notices ...............................................16
Mobile Communications Equipment
............................................................................17
Export Unique Options ................................18
Environment
Protecting the Environment .......................19
At a Glance
Instrument Panel ..........................................20
Child Safety
General Information .....................................22
Installing Child Restraints ..........................24
Booster Seats .................................................29
Child Restraint Positioning .........................31
Child Safety Locks .........................................33
Seatbelts
Principle of Operation .................................35
Fastening the Seatbelts .............................36
Seatbelt Height Adjustment .....................38
Seatbelt Warning Lamp and Indicator
Chime ............................................................39
Seatbelt Reminder .......................................39
Child Restraint and Seatbelt
Maintenance ................................................41
Seatbelt Extensions ......................................41
Personal Safety System™
Personal Safety System™ .........................43
Supplementary Restraints
System
Principle of Operation .................................44
Driver and Passenger Airbags ..................45
Front Passenger Sensing System ...........46
Side Airbags ....................................................48
Driver Knee Airbag ........................................49
Safety Canopy™ ...........................................50
Crash Sensors and Airbag Indicator ........51
Airbag Disposal ..............................................52
Pedestrian Protection
Pedestrian Alert System .............................53
Keys and Remote Controls
General Information on Radio
Frequencies .................................................54
Remote Control .............................................54
Replacing a Lost Key or Remote Control
..........................................................................60
MyKey™
Principle of Operation ..................................61
Creating a MyKey ...........................................62
Clearing All MyKeys ......................................63
Checking MyKey System Status ..............63
Using MyKey With Remote Start
Systems ........................................................64
MyKey – Troubleshooting ..........................64
Doors and Locks
Locking and Unlocking ...............................66
Keyless Entry ..................................................69
Liftgate
Manual Liftgate ...............................................71
Power Liftgate .................................................72
Security
Passive Anti-Theft System ........................76
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Anti-Theft Alarm ...........................................78
Steering Wheel
Adjusting the Steering Wheel ...................79
Audio Control ..................................................79
Voice Control ..................................................80
Cruise Control - Vehicles With: Adaptive
Cruise Control With Stop and Go .......80
Cruise Control - Vehicles With: Cruise
Control ..........................................................80
Cruise Control - Vehicles With: Adaptive
Cruise Control With Lane Centering
...........................................................................81
Information Display Control - Vehicles
Without: Head Up Display (HUD) .......81
Information Display Control - Vehicles
With: Head Up Display (HUD) ..............81
Heated Steering Wheel ...............................81
Horn ....................................................................82
Wipers and Washers
Windshield Wipers .......................................83
Autowipers ......................................................83
Windshield Washers ....................................84
Rear Window Wiper and Washers ..........85
Lighting
General Information ....................................86
Lighting Control .............................................86
Autolamps .......................................................87
Instrument Lighting Dimmer .....................87
Headlamp Exit Delay ...................................87
Daytime Running Lamps - Vehicles With:
Configurable Daytime Running Lamps
..........................................................................88
Daytime Running Lamps - Vehicles With:
Daytime Running Lamps (DRL) .........88
Front Fog Lamps ...........................................88
Direction Indicators ......................................89
Interior Lamps ................................................89
Ambient Lighting ..........................................90
Automatic High Beam Control
What Is Automatic High Beam Control
...........................................................................91
Switching Automatic High Beam Control
On and Off ....................................................91
Automatic High Beam Control Indicators
...........................................................................91
Overriding Automatic High Beam Control
..........................................................................92
Windows and Mirrors
Power Windows .............................................93
Exterior Mirrors ...............................................94
Interior Mirror ..................................................95
Sun Visors ........................................................96
Moonroof .........................................................96
Instrument Cluster
Gauges - Plug-In Hybrid Electric Vehicle
(PHEV), Vehicles With: 6.5 Inch
Instrument Cluster Display Screen
..........................................................................98
Gauges - Plug-In Hybrid Electric Vehicle
(PHEV), Vehicles With: 12.3 Inch
Instrument Cluster Display Screen
........................................................................100
Gauges - Vehicles With: 4.2 Inch
Instrument Cluster Display Screen
.........................................................................103
Gauges - Vehicles With: 12.3 Inch
Instrument Cluster Display Screen
........................................................................104
Warning Lamps and Indicators ..............106
Audible Warnings and Indicators ...........110
Information Displays
General Information .....................................111
Personalized Settings .................................116
Information Messages ................................118
Head Up Display ..........................................134
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Climate Control
Manual Climate Control ............................137
Automatic Climate Control - Vehicles
With: Dual Automatic Temperature
Control (DATC) ........................................138
Automatic Climate Control - Vehicles
With: Electronic Automatic
Temperature Control (EATC) ...............141
Hints on Controlling the Interior Climate
- Vehicles With: Automatic
Temperature Control .............................144
Hints on Controlling the Interior Climate
- Vehicles With: Manual Temperature
Control .........................................................145
Heated Windshield .....................................146
Heated Rear Window .................................146
Heated Exterior Mirrors .............................146
Cabin Air Filter ..............................................146
Remote Start .................................................147
Seats
Sitting in the Correct Position .................148
Head Restraints ...........................................148
Manual Seats .................................................151
Power Seats ...................................................152
Memory Function .........................................153
Rear Seats ......................................................154
Heated Seats .................................................155
Garage Door Opener
Universal Garage Door Opener ...............157
Auxiliary Power Points
Auxiliary Power Points ................................161
Wireless Accessory Charging ..................162
Storage Compartments
Rear Seat Armrest .......................................164
Starting and Stopping the
Engine
General Information ...................................165
Ignition Switch ..............................................165
Keyless Starting ...........................................165
Starting a Gasoline Engine ......................166
Starting a Hybrid Electric Vehicle System
........................................................................169
Engine Block Heater .....................................171
Unique Driving Characteristics
Auto-Start-Stop ...........................................173
Hybrid Vehicle Operation ..........................174
Plug-In Hybrid Vehicle Operation ..........176
Hybrid Vehicle Frequently Asked
Questions ...................................................178
Fuel and Refueling
Safety Precautions .....................................180
Fuel Quality ...................................................180
Fuel Filler Funnel Location ........................181
Running Out of Fuel ....................................181
Refueling - Excluding: Hybrid Electric
Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV) ........................................183
Refueling - Hybrid Electric Vehicle
(HEV)/Plug-In Hybrid Electric Vehicle
(PHEV) ........................................................185
Fuel Consumption ......................................188
Engine Emission Control
Emission Law ................................................190
Catalytic Converter ......................................191
High Voltage Battery - Hybrid
Electric Vehicle (HEV)/
Plug-In Hybrid Electric
Vehicle (PHEV)
General Information ...................................194
Charging the High Voltage Battery .......194
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Transmission
Automatic Transmission - Excluding:
Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV) .........202
Automatic Transmission - Hybrid Electric
Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV) .......................................206
All-Wheel Drive
Using All-Wheel Drive ................................210
Brakes
General Information ...................................215
Hints on Driving With Anti-Lock Brakes
.........................................................................215
Electric Parking Brake ................................216
Hill Start Assist ..............................................217
Auto Hold ........................................................218
Traction Control
Principle of Operation ................................221
Using Traction Control ...............................221
Stability Control
Principle of Operation ...............................222
Using Stability Control ..............................223
Parking Aids
Principle of Operation ...............................224
Rear Parking Aid ..........................................224
Front Parking Aid ........................................226
Side Sensing System .................................228
Active Park Assist .......................................229
Rear View Camera ......................................232
Cruise Control
What Is Cruise Control ..............................236
Switching Cruise Control On and Off
........................................................................236
Setting the Cruise Control Speed .........236
Canceling the Set Speed ..........................237
Resuming the Set Speed ..........................237
Cruise Control Indicators ..........................237
Adaptive Cruise Control
What Is Adaptive Cruise Control With
Stop and Go .............................................238
What Is Adaptive Cruise Control With
Lane Centering ........................................238
Adaptive Cruise Control Precautions -
Vehicles With: Adaptive Cruise Control
With Lane Centering .............................238
Adaptive Cruise Control Precautions -
Vehicles With: Adaptive Cruise Control
With Stop and Go ...................................238
Adaptive Cruise Control Limitations -
Vehicles With: Adaptive Cruise Control
With Lane Centering .............................239
Adaptive Cruise Control Limitations -
Vehicles With: Adaptive Cruise Control
With Stop and Go ..................................240
Switching Adaptive Cruise Control On
and Off ........................................................242
Setting the Adaptive Cruise Control
Speed ..........................................................242
Setting the Adaptive Cruise Control Gap
........................................................................243
Canceling the Set Speed .........................244
Resuming the Set Speed .........................244
Overriding the Set Speed ........................244
Adaptive Cruise Control Indicators -
Vehicles With: Adaptive Cruise Control
With Lane Centering .............................245
Adaptive Cruise Control Indicators -
Vehicles With: Adaptive Cruise Control
With Stop and Go ...................................245
Switching From Adaptive Cruise Control
to Cruise Control .....................................245
Switching Lane Centering On and Off
........................................................................245
Adaptive Cruise Control –
Troubleshooting .....................................246
Driving Aids
Driver Alert ....................................................249
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Lane Keeping System ...............................250
Blind Spot Information System ............254
Cross Traffic Alert .......................................256
Steering ..........................................................259
Pre-Collision Assist ...................................260
Drive Mode Control
What Is Drive Mode Control ...................265
Selecting a Drive Mode ............................265
Drive Modes ..................................................265
Load Carrying
Rear Under Floor Storage ........................267
Luggage Covers ...........................................267
Roof Racks and Load Carriers ...............268
Load Limit .....................................................269
Towing
Towing a Trailer ............................................275
Trailer Sway Control ...................................276
Recommended Towing Weights ...........276
Essential Towing Checks .........................278
Towing the Vehicle on Four Wheels -
8-Speed Automatic Transmission –
8F24 ............................................................280
Towing the Vehicle on Four Wheels -
8-Speed Automatic Transmission –
8F35 .............................................................281
Towing the Vehicle on Four Wheels -
Automatic Transmission – HF45 ......281
Driving Hints
Economical Driving ....................................283
Breaking-In ....................................................283
Driving Through Water .............................284
Floor Mats .....................................................284
Roadside Emergencies
Roadside Assistance .................................286
Hazard Flashers ...........................................287
Fuel Shutoff ..................................................287
Jump Starting the Vehicle - Excluding:
Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV) ........288
Jump Starting the Vehicle - Hybrid
Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV) .......................290
Collision, Damage or Fire Event ............293
Post-Crash Alert System .........................294
Transporting the Vehicle ..........................295
Customer Assistance
Getting the Services You Need .............296
In California (U.S. Only) ............................297
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) ....................298
Utilizing the Mediation/Arbitration
Program (Canada Only) ......................299
Getting Assistance Outside the U.S. and
Canada .......................................................299
Ordering Additional Owner's Literature
.........................................................................301
Reporting Safety Defects (U.S. Only)
.........................................................................301
Reporting Safety Defects (Canada Only)
.........................................................................301
Fuses
Fuse Specification Chart .........................303
Changing a Fuse .........................................309
Maintenance
General Information ....................................311
Opening and Closing the Hood ...............311
Under Hood Overview - 1.5L EcoBoost™
.........................................................................313
Under Hood Overview - 2.0L EcoBoost™
.........................................................................314
Under Hood Overview - 2.5L, Hybrid
Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV) ........................315
Engine Oil Dipstick ......................................316
Engine Oil Check ..........................................316
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Oil Change Indicator Reset .......................317
Changing the Engine Air Filter -
Excluding: Hybrid Electric Vehicle
(HEV)/Plug-In Hybrid Electric Vehicle
(PHEV) ........................................................318
Changing the Engine Air Filter - 2.5L,
Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV) ..........319
Engine Coolant Check ..............................320
Automatic Transmission Fluid Check
........................................................................324
Brake Fluid Check .......................................324
Power Steering Fluid Check ....................325
Changing the 12V Battery ........................325
Adjusting the Headlamps ........................327
Washer Fluid Check ...................................329
Fuel Filter .......................................................329
Checking the Wiper Blades .....................329
Changing the Wiper Blades ....................329
Changing a Bulb .........................................330
Vehicle Care
General Information ..................................334
Cleaning Products ......................................334
Cleaning the Exterior .................................334
Waxing ............................................................336
Cleaning the Engine ...................................336
Cleaning the Windows and Wiper Blades
........................................................................336
Cleaning the Interior ...................................337
Cleaning the Instrument Panel and
Instrument Cluster Lens .......................337
Cleaning Leather Seats ............................338
Repairing Minor Paint Damage .............339
Cleaning the Wheels .................................339
Vehicle Storage ...........................................339
Body Styling Kits ..........................................341
Wheels and Tires
General Information ..................................342
Tire Sealant and Inflator Kit ...................344
Tire Care .........................................................350
Using Summer Tires ..................................363
Using Snow Chains ....................................363
Tire Pressure Monitoring System .........364
Changing a Road Wheel ..........................368
Technical Specifications ..........................374
Capacities and Specifications
Engine Specifications - 1.5L EcoBoost™
........................................................................375
Engine Specifications - 2.0L EcoBoost™
........................................................................375
Engine Specifications - 2.5L, Hybrid
Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV) .......................376
Motorcraft Parts - 1.5L EcoBoost™ ......377
Motorcraft Parts - 2.0L EcoBoost™ .....378
Motorcraft Parts - 2.5L, Hybrid Electric
Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV) ........................................379
Vehicle Identification Number ..............380
Vehicle Certification Label .......................381
Transmission Code Designation ............381
Capacities and Specifications - 1.5L
EcoBoost™ ...............................................382
Capacities and Specifications - 2.0L
EcoBoost™ ..............................................388
Capacities and Specifications - 2.5L,
Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV) .........395
Bulb Specification Chart ..........................401
Connected Vehicle
Connected Vehicle Requirements .......403
Connected Vehicle Limitations .............403
Connecting the Vehicle to a Mobile
Network .....................................................403
Connecting the Vehicle to a Wi-Fi
Network .....................................................403
Connected Vehicle – Troubleshooting
.......................................................................404
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Wi-Fi Hotspot
Creating a Wi-Fi Hotspot ........................406
Changing the Wi-Fi Hotspot Name or
Password ..................................................406
Audio System
General Information ..................................407
Audio Unit - Vehicles With: SYNC ........407
Audio Unit - Vehicles With: SYNC 3 .....409
Digital Radio ...................................................411
Satellite Radio ..............................................413
USB Port .........................................................416
SYNC™
General Information ...................................417
Using Voice Recognition ...........................418
Using SYNC™ With Your Phone ...........420
SYNC™ Applications and Services ......421
Using SYNC™ With Your Media Player
........................................................................424
SYNC™ Troubleshooting ........................425
SYNC™ 3
General Information ..................................434
Using Voice Recognition ..........................436
Entertainment .............................................443
Phone ..............................................................452
Navigation .....................................................454
Electric Vehicle Information ...................459
Apps ................................................................465
Settings ..........................................................467
SYNC™ 3 Troubleshooting ....................469
Accessories
Accessories ...................................................482
Ford Protect
Ford Protect .................................................483
Scheduled Maintenance
General Maintenance Information ......485
Normal Scheduled Maintenance .........488
Special Operating Conditions Scheduled
Maintenance .............................................491
Scheduled Maintenance Record ..........493
Appendices
Electromagnetic Compatibility .............504
End User License Agreement .................507
Declaration of Conformity .......................532
Declaration of Conformity - Vehicles
With: SYNC 3 ............................................532
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ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat.
E154903
Right-hand side.A
Left-hand side.B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle.
Air conditioning system
E231157
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
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E270480
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
E71340
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
E231160
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
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E270945
Horn control
Panic alarm
E139213
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
E231159
Requires registered technician
Safety alert
See Owner's Manual
E231158
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag
Shield the eyes
E138639
Stability control
E163957
Hill descent control
E272858
Trail control
Windshield wiping system
Windshield wash and wipe
DATA RECORDING
WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print,
but as technology rapidly changes, we
recommend that you visit the regional Ford
website for the latest information.
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Introduction
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note: Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example, fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in
combination with other information, for
example, an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
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Introduction
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries.
Event Data
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data assist in understanding
how a vehicle’s systems performed. The
event data recorder is designed to record
data related to vehicle dynamics and
safety systems for a short period of time,
typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger seatbelts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
• How fast the vehicle was traveling; and
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded. However, other
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
Comfort, Convenience and
Entertainment Data
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe. See Settings (page 467).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
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Introduction
Entertainment Data
Data recorded includes, for example:
• Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
Services That We Provide
If you use our services, we collect and use
data, for example, account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services to which you
subscribe. We take no responsibility for
services that third parties provide.
Vehicles With a Modem (If Equipped)
The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example, diagnostic
information. These messages could
include information that identifies your
vehicle, the SIM and the electronic serial
number of the modem. Cell phone network
service providers could have access to
additional information, for example, cell
phone network tower identification. For
additional information about our privacy
policy, visit www.FordConnected.com or
refer to your local Ford website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle
data by changing the modem settings. See
Connected Vehicle (page 403).
Note: The service can be unavailable or
interrupted for a number of reasons, for
example, environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit www.FordConnected.com.
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See Apps
(page 465).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes the vehicle identification number
of your vehicle, the SYNC module serial
number, odometer, enabled apps, usage
statistics and debugging information. We
retain it only as long as necessary to
provide the service, to troubleshoot, for
continuous improvement and to offer you
products and services that may be of
interest to you according to your
preferences and where allowed by law.
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Introduction
If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example, data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity.
The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information. See Settings (page 467).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to your local Ford
website.
Note: To find out if your vehicle has a
connectivity technology, visit
www.FordConnected.com.
Vehicles With an Emergency Call
System
When the emergency call system is active,
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation
of the fuel pump shut-off. Certain versions
or updates to the emergency call system
may also be capable of electronically or
verbally disclosing to emergency services
operators your vehicle location or other
details about your vehicle or crash to assist
emergency services operators to provide
the most appropriate emergency services.
If you do not want to disclose this
information, do not activate the emergency
call system.
Note: You cannot deactivate emergency
call systems that are required by law.
PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-
ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For assistance call 1-800-727-7000, or for
more information about Ford Credit and
access to the online Account Manager tool,
visit www.ford.com/finance.
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Introduction
REPLACEMENT PARTS RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered by your New Vehicle Limited
Warranty, see your warranty guide that is
available online. For more information,
refer to our website and download your
copy of the warranty guide.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls.
WARNING: You risk death or
serious injury to yourself and others if you
do not follow the instruction highlighted
by the warning symbol. Failure to follow
the specific warnings and instructions
could result in personal injury.
WARNING: NEVER use a rearward
facing child restraint on a seat protected
by an ACTIVE AIRBAG in front of it,
DEATH or SERIOUS INJURY to the CHILD
can occur.
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Introduction
On Board Diagnostics Data Link
Connector
WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as
remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
interference with or even damage to
vehicle systems. We do not recommend
or endorse the use of unapproved
aftermarket plug-in devices. The vehicle
Warranty will not cover damage caused
by an aftermarket plug-in device.
Notice to Owners of Pickup Trucks
and Utility Type Vehicles
WARNING: Utility vehicles have a
significantly higher rollover rate than
other types of vehicles.
Before you drive your vehicle, please read
this Owner’s Guide carefully. Your vehicle
is not a passenger car. As with other
vehicles of this type, failure to operate this
vehicle correctly may result in loss of
vehicle control, vehicle rollover, personal
injury or death.
Using Your Vehicle With a
Snowplow
Do not use this vehicle for
snowplowing.
Your vehicle does not have a snowplowing
package.
Using Your Vehicle as an
Ambulance
Do not use this vehicle as an
ambulance.
Your vehicle does not have the Ambulance
Preparation Package.
MOBILE COMMUNICATIONS EQUIPMENT
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
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Introduction
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owner’s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for export. Refer to this Owner’s
Manual for all other required
information and warnings.
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Introduction
PROTECTING THE ENVIRONMENT
You should play your part in protecting the
environment. Correct vehicle usage and
the authorized disposal of waste, cleaning
and lubrication materials are significant
steps toward this aim.
For additional information about our
sustainability progress and initiatives, visit
www.sustainability.ford.com.
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Environment
INSTRUMENT PANEL
E285284
Air vents.A
Direction indicators. See Direction Indicators (page 89).B
Cruise controls. See What Is Cruise Control (page 236).C
Information Display. See General Information (page 111).D
Information display controls and audio controls. See Information Display
Control (page 81). See Audio Control (page 79).
E
Wiper lever. See Windshield Wipers (page 83).F
Touchscreen display.G
Audio unit controls. See Audio Unit (page 409).H
Hazard flasher. See Hazard Flashers (page 287).I
Passenger airbag deactivation indicator. See Front Passenger Sensing
System (page 46).
J
Glove compartment.K
Climate controls. See Automatic Climate Control (page 141).L
Push button ignition switch. See Keyless Starting (page 165).M
Horn.N
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At a Glance
Steering wheel adjustment. See Adjusting the Steering Wheel (page 79).O
Lighting control. See Lighting Control (page 86).P
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At a Glance
GENERAL INFORMATION
See the following sections for directions
on how to properly use safety restraints
for children.
WARNING: Always make sure your
child is secured properly in a device that
is appropriate for their height, age and
weight. Child safety restraints must be
bought separately from your vehicle.
Failure to follow these instructions and
guidelines may result in an increased risk
of serious injury or death to your child.
WARNING: All children are shaped
differently. The National Highway Traffic
Safety Administration and other safety
organizations, base their
recommendations for child restraints on
probable child height, age and weight
thresholds, or on the minimum
requirements of the law. We recommend
that you check with a NHTSA Certified
Child Passenger Safety Technician
(CPST) to make sure that you properly
install the child restraint in your vehicle
and that you consult your pediatrician to
make sure you have a child restraint
appropriate for your child. To locate a
child restraint fitting station and CPST,
contact NHTSA toll free at
1-888-327-4236 or go to
www.nhtsa.dot.gov. In Canada, contact
Transport Canada toll free at
1-800-333-0371 or go to www.tc.gc.ca
to find a Child Car Seat Clinic in your
area. Failure to properly restrain children
in child restraints made especially for
their height, age and weight, may result
in an increased risk of serious injury or
death to your child.
WARNING: On hot days, the
temperature inside the vehicle can rise
very quickly. Exposure of people or
animals to these high temperatures for
even a short time can cause death or
serious heat related injuries, including
brain damage. Small children are
particularly at risk.
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Child Safety
Recommendations for Safety Restraints for Children
Recommended Restraint
Type
Child Size, Height, Weight, or AgeChild
Use a child restraint
(sometimes called an
infant carrier, convertible
seat, or toddler seat).
Children weighing 40 lb (18 kg) or less
(generally age four or younger).
Infants or
toddlers
Use a belt-positioning
booster seat.
Children who have outgrown or no longer
properly fit in a child restraint (generally
children who are less than 57 in (1.45 m)
tall, are greater than age four and less
than age 12, and between 40 lb (18 kg)
and 80 lb (36 kg) and upward to 100 lb
(45 kg) if recommended by your child
restraint manufacturer).
Small children
Use a vehicle seatbelt
having the lap belt snug
and low across the hips,
shoulder belt centered
across the shoulder and
chest, and seat backrest
upright.
Children who have outgrown or no longer
properly fit in a belt-positioning booster
seat (generally children who are at least
57 in (1.45 m) tall or greater than 80 lb
(36 kg) or 100 lb (45 kg) if recommended
by child restraint manufacturer).
Larger children
• You are required by law to properly use
child restraints for infants and toddlers
in the United States and Canada.
• Many states and provinces require that
small children use approved booster
seats until they reach age eight, a
height of 57 in (1.45 m) tall, or 80 lb
(36 kg). Check your local and state or
provincial laws for specific
requirements about the safety of
children in your vehicle.
• When possible, properly restrain
children 12 years of age and under in a
rear seating position of your vehicle.
Accident statistics suggest that
children are safer when properly
restrained in the rear seating positions
than in a front seating position. See
Front Passenger Sensing System
(page 46).
• When installing a rear facing child
restraint, adjust the vehicle seats to
avoid interference between the child
restraint and the vehicle seat in front
of the child restraint.
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Child Safety
INSTALLING CHILD RESTRAINTS
Child Restraints
E142594
Use a child restraint (sometimes called an
infant carrier, convertible seat, or toddler
seat) for infants, toddlers, or children
weighing 40 lb (18 kg) or less (generally
age four or younger).
Using Lap and Shoulder Belts
WARNING: Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
WARNING: Properly secure
children 12 years old and under in a rear
seating position whenever possible. If
you are unable to properly secure all
children in a rear seating position,
properly secure the largest child on the
front seat. If you must use a forward
facing child restraint on the front seat,
move the seat as far back as possible.
Failure to follow these instructions could
result in personal injury or death.
WARNING: Depending on where
you secure a child restraint, and
depending on the child restraint design,
you may block access to certain seatbelt
buckle assemblies and LATCH lower
anchors, rendering those features
potentially unusable. To avoid risk of
injury, make sure occupants only use
seating positions where they are able to
be properly restrained.
When installing a child restraint with
combination lap and shoulder belts:
• Use the correct seatbelt buckle for that
seating position.
• Insert the belt tongue into the proper
buckle until you hear a snap and feel it
latch. Make sure the tongue is securely
fastened in the buckle.
• Keep the buckle release button
pointing up and away from the child
restraint , with the tongue between the
child restraint and the release button,
to prevent accidental unbuckling.
• Place the vehicle seat upon which the
child restraint will be installed in the
upright position.
• Put the seatbelt in the automatic
locking mode. See Step 5. This vehicle
does not require the use of a locking
clip.
Perform the following steps when
installing the child restraint with
combination lap and shoulder belts:
Note: Although the child restraint
illustrated is a forward facing child restraint,
the steps are the same for installing a rear
facing child restraint.
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Child Safety
E142528
1. Position the child restraint in a seat
with a combination lap and shoulder
belt.
E142529
2. Pull down on the shoulder belt and
then grasp the shoulder belt and lap
belt together.
E142530
3. While holding the shoulder and lap belt
portions together, route the tongue
through the child restraint according
to the child restraint manufacturer's
instructions. Be sure the belt webbing
is not twisted.
E142531
4. Insert the belt tongue into the proper
buckle (the buckle closest to the
direction the tongue is coming from)
for that seating position until you hear
a snap and feel the latch engage. Make
sure the tongue is latched securely by
pulling on it.
E142875
5. To put the retractor in the automatic
locking mode, grasp the shoulder
portion of the belt and pull downward
until you pull all of the belt out.
Note: The automatic locking mode is
available on the front passenger and rear
seats.
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Child Safety
6. Allow the belt to retract to remove
slack. The belt clicks as it retracts to
indicate it is in the automatic locking
mode.
7. Try to pull the belt out of the retractor
to make sure the retractor is in the
automatic locking mode (you should
not be able to pull more belt out). If the
retractor is not locked, unbuckle the
belt and repeat Steps 5 and 6.
E142533
8. Remove remaining slack from the belt.
Force the seat down with extra weight,
for example, by pressing down or
kneeling on the child restraint while
pulling up on the shoulder belt in order
to force slack from the belt. This is
necessary to remove the remaining
slack that exists once you add the extra
weight of the child to the child restraint.
It also helps to achieve the proper
snugness of the child restraint to your
vehicle. Sometimes, a slight lean
toward the buckle will additionally help
to remove remaining slack from the
belt.
9. Attach the tether strap (if the child
restraint is equipped).
E142534
10. Before placing the child in the seat,
forcibly move the seat forward and
back to make sure the seat is securely
held in place. To check this, grab the
seat at the belt path and attempt to
move it side to side and forward and
back. There should be no more than
1 in (2.5 cm) of movement for proper
installation.
We recommend checking with a NHTSA
Certified Child Passenger Safety
Technician to make certain the child
restraint is properly installed. In Canada,
check with Transport Canada for referral
to a Child Car Seat Clinic.
Using Lower Anchors and Tethers
for CHildren (LATCH)
WARNING: Do not attach two child
safety restraints to the same anchor. In
a crash, one anchor may not be strong
enough to hold two child safety restraint
attachments and may break, causing
serious injury or death.
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Child Safety
WARNING: Depending on where
you secure a child restraint, and
depending on the child restraint design,
you may block access to certain seatbelt
buckle assemblies and LATCH lower
anchors, rendering those features
potentially unusable. To avoid risk of
injury, make sure occupants only use
seating positions where they are able to
be properly restrained.
The LATCH system is composed of three
vehicle anchor points: two lower anchors
where the seat backrest and seat cushion
meet (called the seat bight) and one top
tether anchor behind that seating position.
LATCH compatible child restraints have
two rigid or webbing mounted
attachments that connect to the two lower
anchors at the LATCH equipped seating
positions in your vehicle. This type of
attachment method eliminates the need
to use seatbelts to attach the child
restraint. However, you can still use the
seatbelt to attach the child restraint. For
forward-facing child restraints, you must
attach the top tether strap to the proper
top tether anchor, if a top tether strap has
been provided with your child restraint.
E142535
Your vehicle has LATCH lower anchors for
child restraint installation at the seating
positions marked with the child restraint
symbol.
E144054
The LATCH anchors are at the rear section
of the rear seat between the cushion and
seat backrest below the symbols as
shown. Follow the child restraint
manufacturer's instructions to properly
install a child restraint with LATCH
attachments. Follow the instructions on
attaching child restraints with tether
straps.
Attach LATCH lower attachments of the
child restraint only to the anchors shown.
Use of Inboard Lower Anchors from the
Outboard Seating Positions (Center
Seating Use)
WARNING: The standardized
spacing for LATCH lower anchors is 11 in
(280 mm) center to center. Do not use
LATCH lower anchors for the center
seating position unless the child restraint
manufacturer's instructions permit and
specify using anchors spaced at least as
far apart as those in this vehicle.
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Child Safety
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