Flir CM-3304-21-I, CM-3308-11-I, CM-3308-1E-I User Manual
Ariel Gen III
User and
Installation
Guide
CM-3304/CM-3308
Ver. 5 March 10, 2019
i
© 2019 FLIR Systems, Inc. All rights reserved worldwide. No parts of this manual, in whole or in part, may
be copied, photocopied, translated, or transmitted to any electronic medium or machine readable form
without the prior written permission of FLIR Systems, Inc.
Names and marks appearing on the products herein are either registered trademarks or trademarks of
FLIR Systems, Inc. and/or its subsidiaries. All other trademarks, trade names, or company names
referenced herein are used for identification only and are the property of their respective owners.
This product is protected by patents, design patents, patents pending, or design patents pending.
The contents of this document are subject to change.
FLIR Systems, Inc.
6769 Hollister Avenue
Goleta, California 93117
USA
Phone: 888.747.FLIR (888.747.3547)
International: +1.805.964.9797
For technical assistance, please call us at +1-800-254-0632 or visit the Service & Support page at
www.flir.com/security.
Important Instructions and Notices to the User:
Modification of this device without the express authorization of FLIR Commercial Systems, Inc. may void
the user’s authority under FCC rules to operate this device.
ii
CM-3304/CM-3308 User and Installation Guide
March 10, 2019
Proper Disposal of Electrical and Electronic Equipment (EEE)
The European Union (EU) has enacted Waste Electrical and Electronic Equipment
Directive 2012/19/EU (WEEE), which aims to prevent EEE waste from arising; to
encourage reuse, recycling, and recovery of EEE waste; and to promote
environmental responsibility.
In accordance with these regulations, all EEE products labeled with the “crossed
out wheeled bin” either on the product itself or in the product literature must not be
disposed of in regular rubbish bins, mixed with regular household or other commercial waste, or by
other regular municipal waste collection means. Instead, and in order to prevent possible harm to the
environment or human health, all EEE products (including any cables that came with the product)
should be responsibly discarded or recycled.
To identify a responsible disposal method nearby, please contact the local waste collection or
recycling service, the original place of purchase or product supplier, or the responsible government
authority in the area. Business users should contact their supplier or refer to their purchase contract.
Document History
Version
Date
Comment
Ver 0.1
September 11, 2017
Initial FLIR Release
Ver 0.3
Dec 2018
Firmware upgrade (Analytics)
SD Card min/max
Ver 0.4
Feb 2019
Camera License for Basic Video Analytics,
Access Technical Specs from FLIR Website
Ver. 5
March 10, 2019
BVA License must be reloaded after full Factory Reset
March 10, 2019
CM-3304/CM-3308 User and Installation Guide
iii
Table of Contents
Table of Contents
1. Document Scope and Purpose ..................................................................................... 1
1.1
Accessing General Camera Information .................................................................... 6
2. Introduction .................................................................................................................. 7
2.1
2.2
Features ............................................................................................................... 7
Package Contents ................................................................................................. 8
3. Hardware Description ................................................................................................... 9
3.1
Dimensions ........................................................................................................... 9
CM-3304 Camera Dimensions ............................................................................. 93.1.1
CM-3308 Varifocal Camera Dimensions .............................................................. 103.1.2
3.2
System Requirements .......................................................................................... 11
4. Installing and Connecting the Camera ....................................................................... 12
4.1
4.2
4.3
4.4
Pre-Installation Checklist ...................................................................................... 12
Outdoor Mounting Recommendations ..................................................................... 12
Mounting Instructions ........................................................................................... 13
Powering the Camera ........................................................................................... 16
Connecting the Camera to the Network .............................................................. 174.4.1
Configuring the Unit’s Initial IP Address .............................................................. 174.4.2
Inserting and Configuring the microSD Card ........................................................ 244.4.3
Resetting the Camera ....................................................................................... 254.4.4
5. Accessing the CM-330X via a Web Browser ................................................................ 26
5.1
5.2
CM-330X Web Interface ........................................................................................ 27
Live View ............................................................................................................. 28
Recording ........................................................................................................ 295.2.1
Capturing a Picture ........................................................................................... 295.2.2
Viewing Live Video from a Media Player ............................................................. 305.2.3
Basic Video Analytics ...................................................................................... 315.2.4
5.3
Settings .............................................................................................................. 33
System Tab ..................................................................................................... 335.3.1
5.3.1.1
5.3.1.2
5.3.1.2.1
5.3.1.2.2
5.3.1.2.3
5.3.1.2.4
5.3.1.2.5
Lens Control .......................................................................................................................... 34
Basic Configuration ............................................................................................................... 35
Date & Time .................................................................................................................... 35
Audio ................................................................................................................................ 36
Firmware ......................................................................................................................... 37
Basic Operations ........................................................................................................... 38
OSD .................................................................................................................................. 40
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CM-3304/CM-3308 User and Installation Guide
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Table of Contents
Table of Contents
5.3.1.3
5.3.1.4
5.3.1.4.1
5.3.1.4.2
5.3.1.4.3
5.3.1.4.4
5.3.1.4.5
5.3.1.4.6
5.3.1.4.7
5.3.1.4.8
5.3.1.4.9
5.3.1.5
5.3.1.5.1
5.3.1.5.2
5.3.1.5.3
5.3.1.5.4
5.3.1.5.5
User Accounts ........................................................................................................................ 41
Network .................................................................................................................................... 43
General ............................................................................................................................ 44
FTP Server ....................................................................................................................... 46
RTSP ................................................................................................................................ 47
SNMP ............................................................................................................................... 49
802.1X .............................................................................................................................. 50
IP Filter ............................................................................................................................. 52
DDNS ............................................................................................................................... 52
LDAP ................................................................................................................................ 53
SSL ................................................................................................................................... 54
Events Source ......................................................................................................................... 56
Defocus ........................................................................................................................... 56
Alarm ................................................................................................................................ 58
Audio ................................................................................................................................ 59
Motion ............................................................................................................................... 61
Network ............................................................................................................................ 62
5.3.1.5.6
5.3.1.5.7
5.3.1.6
5.3.1.6.1
5.3.1.6.2
5.3.1.6.3
5.3.1.6.4
5.3.1.6.5
5.3.1.6.6
5.3.1.6.6.1
5.3.1.6.6.2
5.3.1.6.6.3
5.3.1.6.6.4
5.3.1.6.6.5
5.3.1.6.6.6
5.3.1.6.6.7
5.3.1.6.6.8
Schedule ......................................................................................................................... 63
Tampering ....................................................................................................................... 64
Events Handler ....................................................................................................................... 64
Email ................................................................................................................................ 65
FTP ................................................................................................................................... 66
Recording Settings ........................................................................................................ 67
SD Card ........................................................................................................................... 68
Snapshot ......................................................................................................................... 68
Basic Video Analytics .................................................................................................... 68
Initial Settings .............................................................................................................. 70
Basic Video Analytics Camera License ................................................................. 71
Providing cameras with Basic Video Analytics Licenses ................................... 72
Camera Distribution ................................................................................................... 72
Camera Positioning ................................................................................................... 73
Detection Ranges ....................................................................................................... 73
Mounting and Lighting ............................................................................................... 74
Rule-based Settings .................................................................................................. 74
March 10, 2019
5.3.1.6.6.1
Counting ....................................................................................................................... 75
CM-3304/CM-3308 User and Installation Guide
v
Table of Contents
Table of Contents
5.3.1.6.6.2
5.3.1.6.6.3
5.3.1.6.6.4
5.3.1.6.6.5
5.3.1.6.6.6
5.3.1.6.6.7
5.3.1.6.6.8
5.3.1.6.6.9
Streaming Tab ................................................................................................. 905.3.2
5.3.2.1
5.3.2.1.1
5.3.2.1.2
5.3.2.2
5.3.2.3
Camera Tab ................................................................................................... 1065.3.3
5.3.3.1
5.3.3.1.1
Border Line .................................................................................................................. 76
Loitering ........................................................................................................................ 80
Area Protection ............................................................................................................ 81
Object Removal ........................................................................................................... 82
Object Dropped ........................................................................................................... 83
Advanced Options ....................................................................................................... 85
Analytics Actions ......................................................................................................... 87
Analytics Troubleshooting ......................................................................................... 88
Video Settings ......................................................................................................................... 91
CM-3304 Video Resolutions ...................................................................................... 95
CM-3308 Video Resolutions ..................................................................................... 100
Privacy Zone .......................................................................................................................... 105
ROI .......................................................................................................................................... 105
Exposure Screen ................................................................................................................. 106
Auto Shutter Mode ....................................................................................................... 106
5.3.3.1.2
5.3.3.1.3
5.3.3.1.4
5.3.3.1.5
5.3.3.2
5.3.3.3
Flickerless Mode ......................................................................................................... 110
Auto Iris Mode ............................................................................................................... 112
Manual Mode ................................................................................................................ 114
Shutter WDR Mode ...................................................................................................... 116
Picture Adjustment .............................................................................................................. 117
White Balance ...................................................................................................................... 118
6. Appendix .................................................................................................................. 120
6.1
6.2
6.3
6.4
6.5
Technical Specifications ...................................................................................... 120
Network Settings ................................................................................................ 120
Troubleshooting .................................................................................................. 121
Acronyms and Abbreviations ............................................................................... 122
Accessories ....................................................................................................... 123
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CM-3304/CM-3308 User and Installation Guide
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Document Scope and Purpose
Note:
This document is intended for use by technical users who have a basic understanding of CCTV
camera/video equipment and LAN/WAN network connections.
Remarque:
Ce document est destiné aux utilisateurs techniciens qui possèdent des connaissances de base des
équipements vidéo/caméras de télésurveillance et des connexions aux réseaux LAN/WAN.
Warning:
Installation must follow safety, standards, and electrical codes as well as the laws that apply where the
units are being installed.
Avertissement:
L'installation doit respecter les consignes de sécurité, les normes et les codes électriques, ainsi que la
législation en vigueur sur le lieu d'implantation des unités.
1 Document Scope and Purpose
The purpose of this document is to provide instructions and installation procedures for physically
connecting the CM-330X unit. After completing the physical installation, additional setup and configurations
are required before video analysis and detection can commence.
CM-3304/CM-3308 User and Installation Guide
1March 10, 2019
Document Scope and Purpose
Disclaimer
Users of FLIR products accept full responsibility for
ensuring the suitability and considering the role of
the product detection capabilities and their
limitation as they apply to their unique site
requirements.
FLIR Systems, Inc. and its agents make no
guarantees or warranties to the suitability for the
users’ intended use. FLIR Systems, Inc. accepts
no responsibility for improper use or incomplete
security and safety measures.
Failure in part or in whole of the installer, owner, or
user in any way to follow the prescribed
procedures or to heed WARNINGS and CAUTIONS
shall absolve FLIR and its agents from any
resulting liability.
Specifications and information in this guide are
subject to change without notice.
Avis de non-responsabilité
Il incombe aux utilisateurs des produits FLIR de
vérifier que ces produits sont adaptés et d'étudier
le rôle des capacités et limites de détection du
produit appliqués aux exigences uniques de leur
site.
FLIR Systems, Inc. et ses agents ne garantissent
d'aucune façon que les produits sont adaptés à
l'usage auquel l'utilisateur les destine. FLIR
Systems, Inc. ne pourra être tenu pour
responsable en cas de mauvaise utilisation ou de
mise en place de mesures de sécurité
insuffisantes.
Le non respect de tout ou partie des procédures
recommandées ou des messages
d'AVERTISSEMENT ou d'ATTENTION de la part
de l'installateur, du propriétaire ou de l'utilisateur
dégagera FLIR Systems, Inc. et ses agents de
toute responsabilité en résultant.
Les spécifications et informations contenues dans
ce guide sont sujettes à modification sans préavis.
A Warning is a precautionary message that indicates a procedure or condition where there are
potential hazards of personal injury or death.
Avertissement est un message préventif indiquant qu'une procédure ou condition présente un risque
potentiel de blessure ou de mort.
A Caution is a precautionary message that indicates a procedure or condition where there are potential
hazards of permanent damage to the equipment and or loss of data.
Attention est un message préventif indiquant qu'une procédure ou condition présente un risque
potentiel de dommages permanents pour l'équipement et/ou de perte de données.
CM-3304/CM-3308 User and Installation Guide
March 10, 20192
Document Scope and Purpose
A Note is useful information to prevent problems, help with successful installation, or to provide
additional understanding of the products and installation.
Une Remarque est une information utile permettant d'éviter certains problèmes, d'effectuer une
installation correcte ou de mieux comprendre les produits et l'installation.
A Tip is information and best practices that are useful or provide some benefit for installation and use of
FLIR products.
Un Conseil correspond à une information et aux bonnes pratiques utiles ou apportant un avantage
supplémentaire pour l'installation et l'utilisation des produits FLIR.
General Cautions and Warnings
This section contains information that
indicates a procedure or condition where
there are potential hazards.
SAVE ALL SAFETY AND OPERATING
INSTRUCTIONS FOR FUTURE USE.
Although the unit is designed and
manufactured in compliance with all
applicable safety standards, certain hazards
are present during the installation of this
equipment.
To help ensure safety and to help reduce risk
of injury or damage, observe the following:
Précautions et avertissements d'ordre
général
Cette section contient des informations indiquant
qu'une procédure ou condition présente des risques
potentiels.
CONSERVEZ TOUTES LES INSTRUCTIONS DE
SÉCURITÉ ET D'UTILISATION POUR POUVOIR
VOUS Y RÉFÉRER ULTÉRIEUREMENT.
Bien que l'unité soit conçue et fabriquée conformément
à toutes les normes de sécurité en vigueur, l'installation
de cet équipement présente certains risques.
Afin de garantir la sécurité et de réduire les risques de
blessure ou de dommages, veuillez respecter les
consignes suivantes:
CM-3304/CM-3308 User and Installation Guide
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Document Scope and Purpose
Warning:
·
The unit’s cover is an essential part of the product. Do not open or remove it.
·
Never operate the unit without the cover in place. Operating the unit without the cover poses a
risk of fire and shock hazards.
·
Do not disassemble the unit or remove screws. There are no user serviceable parts inside the
unit.
·
Only qualified trained personnel should service and repair this equipment.
·
Observe local codes and laws and ensure that installation and operation are in accordance with
fire, security and safety standards.
Avertissement:
·
Le cache de l'unité est une partie essentielle du produit. Ne les ouvrez et ne les retirez pas.
·
N'utilisez jamais l'unité sans que le cache soit en place. L'utilisation de l'unité sans cache
présente un risque d'incendie et de choc électrique.
·
Ne démontez pas l'unité et ne retirez pas ses vis. Aucune pièce se trouvant à l'intérieur de
l'unité ne nécessite un entretien par l'utilisateur.
·
Seul un technicien formé et qualifié est autorisé à entretenir et à réparer cet équipement.
·
Respectez les codes et réglementations locaux, et assurez-vous que l'installation et
l'utilisation sont conformes aux normes contre l'incendie et de sécurité.
Warning:
·
Do not drop the camera or subject it to physical shock.
·
Do not touch sensor modules with fingers. If cleaning is necessary, use a clean cloth with a
bit of ethanol and wipe it gently. If the camera will not be used for an extended period of time,
put on the lens cap to protect the sensor from dirt.
·
Do not aim the camera lens at strong light, such as the sun or an incandescent lamp, which
can seriously damage the camera.
·
Make sure that the surface of the sensor is not exposed to a laser beam, which could burn out
the sensor.
·
If the camera will be fixed to a ceiling, verify that the ceiling can support more than 50 newtons
(50-N) of gravity, or over three times the camera’s weight.
·
The camera should be packed in its original packing if it is reshipped.
CM-3304/CM-3308 User and Installation Guide
March 10, 20194
Document Scope and Purpose
Caution:
To avoid damage from overheating or unit failure, assure that there is sufficient temperature regulation
to support the unit’s requirements (cooling/heating). Operating temperature should be kept in the range
-40° to 50°C (-40° to 122°F), with no more than 90% non-condensing humidity.
Attention:
Afin d'éviter tout dommage dû à une surchauffe ou toute panne de l'unité, assurez-vous que la
régulation de température est suffisante pour répondre aux exigences de l'unité
(refroidissement/chauffage). La température de fonctionnement doit être maintenue dans la plage (-40°
à 50°C/-40° à 122°F), sans condensation d'humidité supérieur à 90%.
Site Preparation
There are several requirements that should be properly addressed prior to installation at the site.
The following specifications are requirements for proper installation and operation of the unit:
·
Ambient Environment Conditions: Avoid positioning the unit near heaters or heating system
outputs. Avoid exposure to direct sunlight. Use proper maintenance to ensure that the unit is free
from dust, dirt, smoke, particles, chemicals, smoke, water or water condensation, and exposure to
EMI.
·
Accessibility: The location used should allow easy access to unit connections and cables.
·
Safety: Cables and electrical cords should be routed in a manner that prevents safety hazards,
such as from tripping, wire fraying, overheating, etc. Ensure that nothing rests on the unit’s cables
or power cords.
·
Ample Air Circulation: Leave enough space around the unit to allow free air circulation.
·
Cabling Considerations: Units should be placed in locations that are optimal for the type of video
cabling used between the unit and the cameras and external devices. Using a cable longer than
the manufacturer’s specifications for optimal video signal may result in degradation of color and
video parameters.
·
Physical Security: The unit provides threat detection for physical security systems. In order to
ensure that the unit cannot be disabled or tampered with, the system should be installed with
security measures regarding physical access by trusted and un-trusted parties.
·
Network Security: The unit transmits over IP to security personnel for video surveillance. Proper
network security measures should be in place to assure networks remain operating and free from
malicious interference. Install the unit on the backbone of a trusted network.
·
Electrostatic Safeguards: The unit and other equipment connected to it (relay outputs, alarm
inputs, racks, carpeting, etc.) shall be properly grounded to prevent electrostatic discharge.
goal is to physically place the unit, connect it to other devices in the system, and to establish network
connectivity. When finished with the physical installation, complete the second phase of installation, which
is the setup and configuration of the unit.
The physical installation of the unit is the first phase of making the unit operational in a security plan. The
CM-3304/CM-3308 User and Installation Guide
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Document Scope and Purpose
1.1 Accessing General Camera Information
Detailed Camera information is available on the FLIR website, accessible by navigating
to /Products, /Security, /Visible Security Cameras, and selecting the required camera.
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Introduction
·
Progressive scan 4MP or
8MP sensor
·
Three streams
·
Audio line in and alarm in
·
H.265, H.264 and MJPEG
compression
·
64-20,480 kbps bit rate
·
Built-in web server
·
Two regions of interest
·
8 privacy zones
·
Tampering detection and
notifications
·
Record snapshots and video
on 128GB microSD card
(not included)
·
Send snapshots on alarm
to FTP or 10 email
addresses
·
Motion detection event-driven
alarms
·
Two encoder streams
·
Remote viewing via RTSP
on media players
·
Basic Video Analytics
·
SNMP v1/v2c/v3 and SNMP
traps
·
802.1X and SSL/TLS
security protocols
·
Powered by 802.3af PoE
·
Backlight and highlight
compensation
·
Gamma correction
·
UPnP support
·
Electronic day/night (ICR)
·
Digital WDR
·
White balance
2 Introduction
This User and Installation Guide is intended to help you physically install, configure settings for and
operate the CM-330X indoor/outdoor mini-dome IP camera. The unit is a day/night camera with a 4MP (CM-
3304) or 8MP (CM-3308) sensor and includes an IR cut filte, audio line in and alarm in. It supports four
streams: 4MP or 8MP, Full HD 1080p, HD 720p, and D1 with H.265, H.264 or MJPEG compression. The
camera is powered by an 802.3af Power over Ethernet (PoE) connection. Three models are available:
·
CM-3304-11-I includes a 1/2.9” BSI CMOS Vari-focal 2.8~8.5mm, 100° HFOV, F1.2, D/N lens
·
CM-3304-21-I includes a 1/2.9” BSI CMOS Vari-focal 9~22mm, F1.5, D/N lens
·
CM-3308-11-1 includes a 1/2.5” BSI CMOS, Vari-focal 3.4~9mm, 100° HFOV, F1.5, D/N lens
2.1 Features
Figure 1: CM-330X Mini-Dome Camera
CM-3304/CM-3308 User and Installation Guide
7March 10, 2019
Introduction
·
ONVIF support
·
Infrared LED illuminator
·
3DNR image noise reduction
·
IP67 enclosure with IK10
vandal-proof protection
·
Built-in heater
·
Low-lux mode without IR
·
Up to 9 users
Item
CM-3304
CM-3308
CM-330x Minidome Camera
1pc
1pc
Tapping Screws (TP4 25mm)
2pcs
2pcs
Tapping Screws (TP4 32mm)
2pcs
2pcs
M4 Screw (25mm)
2pcs
2pcs
Plastic anchors
2pcs
2pcs
T20 Torx wrench
1pc
1pc
Drill template
1pc
1pc
Water proof cap
1pc
1pc
Desiccants
1pc
1pc
Desiccants QIG
1pc
1pc
X type bracket
1pc
1pc
Quick Installation Guide
1pc
1pc
2.2 Package Contents
The unit package contains the following items:
Note: For all current documentation, see Accessing Camera Information from the Web
Related Information:
·
CM-330X Quick Installation Guide
·
CM-CAPX-31 Pendant Mount
·
CM-BKBX-31 Mini-Dome Conduit Back Box Kit
·
CM-4S-31 Adapter Plate Junction Box
·
CM-330X Desiccant Instructions
·
DNA 2.2 User Manual
CM-3304/CM-3308 User and Installation Guide
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3 Hardware Description
3.1 Dimensions
·
CM-3304 Camera Dimensions
·
CM-3308 Varifocal Camera Dimensions
3.1.1 CM-3304 Camera Dimensions
Following are the CM-3304 camera dimensions:
Hardware Description
Figure 2: Fixed Focal Side Dimensions
Figure 3: Base Dimensions
The CM-3304 camera includes a network cable with an RJ45 Ethernet jack. The cable includes an LED
that flashes green to indicate power on and network activity. The link is not illuminated if there is no
network activity.
CM-3304/CM-3308 User and Installation Guide
9March 10, 2019
Hardware Description
3.1.2 CM-3308 Varifocal Camera Dimensions
Following are the CM-3308 motorized varifocal camera’s dimensions.
Figure 4: Side Dimensions
Figure 5: Varifocal Base Dimensions
CM-3304/CM-3308 User and Installation Guide
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Hardware Description
Item
Minimum System Requirement
Personal Computer
Intel® Pentium® IV, 2.4GHz or higher with >1GB RAM
Monitor display with minimum 1024 x 768 resolution
(NVIDIA GeForce 6 Series or ATI Mobility Radeon 9500)
Operating System
Microsoft Windows XP SP1 and above; Windows 7, 8, and 8.1
Windows Server 2003, Windows Server 2008 (32-bit)
Web Browser
Microsoft Internet Explorer 10 and above (32-bit version)
Network Card
10Base-T (10 Mbps) or 100Base-TX (100 Mbps) operation
Viewer
ActiveX control plug-in for Microsoft Internet Explorer
The CM-3308 camera includes a built-in system cable that includes an RJ-45 Ethernet jack and two (2)
two-wire leads that provide an audio-in connection and an alarm-in connection. The cable includes an LED
that flashes green to indicate power on and network activity. The link is not illuminated if there is no
network activity.
Figure 6: CM-330X System Cable
3.2 System Requirements
CM-3304/CM-3308 User and Installation Guide
11March 10, 2019
Installing and Connecting the Camera
Caution:
To avoid damage from overheating or unit failure, assure that there is sufficient
temperature regulation to support the unit’s requirements (cooling/heating). Operating
temperature should be kept in the range -40° to 50°C (-40° to 122°F), with no more than
90% non-condensing humidity.
Attention:
Afin d'éviter tout dommage dû à une surchauffe ou toute panne de l'unité, assurez-vous
que la régulation de température est suffisante pour répondre aux exigences de l'unité
(refroidissement/chauffage). La température de fonctionnement doit être maintenue
dans la plage (-40° à 50°C/-40° à 122°F), sans condensation d'humidité supérieur à
90%.
4 Installing and Connecting the Camera
This section describes how to install and connect the unit. It includes the following topics:
·
Pre-Installation Checklist
·
Outdoor Mounting Recommendations
·
Mounting Instructions
·
Powering the Camera
·
Connecting the Camera to the Network
·
Resetting the Camera
4.1 Pre-Installation Checklist
Before installing the unit, make sure that:
·
Instructions in the Document Scope and Purpose section are followed.
·
All related equipment is powered off during the installation.
·
Use best security practices to design and maintain secured camera access, communications
infrastructure, tamper-proof outdoor boxes, etc.
·
All electrical work must be performed in accordance with local regulatory requirements.
4.2 Outdoor Mounting Recommendations
Following are additional considerations for outdoor installation:
·
For outside wiring installation, always use weatherproof equipment, such as boxes, receptacles,
connectors, etc.
·
For electrical wiring, use the properly rated sheathed cables for conditions to which the cable will
be exposed (for example, moisture, heat, UV, physical requirements, etc.).
CM-3304/CM-3308 User and Installation Guide
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Installing and Connecting the Camera
·
Plan ahead to determine where to install infrastructure weatherproof equipment. Whenever
possible, ground components to an outdoor ground.
4.3 Mounting Instructions
Follow the instructions in Installation Guides listed in the Related Information section of the Package
Contents section.
To mount the camera in the ceiling
1. Drill the screw holes on the surface with the supplied drilling template. If you need to route the
cables from the bottom of the camera, cut a cable hole in the surface.
Figure 7: Drill Template
2. Remove the lower dome by loosening the set screws with the supplied Torx wrench
Figure 8: Open the Dome Cover
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3. Fix the mounting base on the surface with screws.
Figure 9: Dome Ceiling Installation
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Note: CM-330X units require the spacer when using the CM-RCSD-G2 recessed
mount. Use the mechanical screws included with the spacer for proper mounting.
4. If you are mounting the camera on a solid surface, attach the included spacer to the base of the
camera.
Figure 10: Spacer Attached to Camera Base
5. Align the holes of the spacer with the holes in the base of the camera. Use the appropriate
mounting hardware for your surface.
Figure 11: Align Spacer
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Tip: Adjust the panning position and tilting position to get the desired surveillance angle.
Caution:
1. This product must be connected only to a PoE network.
2. The PoE supply’s rated output is 48VDC, 0.2A.
3. If the camera is installed for outdoor use, the PoE supply must be installed with proper
weatherproofing.
4. As a Listed Power Unit, the PoE should be marked as “LPS” or “Limited Power Source”.
5. This product shall be installed by a qualified service person. Installation shall conform to all local
codes.
Attention:
6. Ce produit doit être connecté uniquement à un réseau PoE.
7. La puissance nominale de l'alimentation PoE est 48VDC, 0.2A.
8. Si la caméra est installée pour une utilisation extérieure, l'alimentation PoE doit être installé
avec l'étanchéisation appropriée.
9. Comme une unité d'alimentation «Listed», le PoE doit être marqué comme «LPS» ou «Limited
Power Source".
6. Loosen the tilt lock screws, adjust the tilting position in a range of 65 degrees, and tighten the tilt
lock screws. Rotate the black liner to adjust the panning position in a range of 360 degrees until
getting the desired surveillance angle.
7. Reinstall the lower dome and tighten the screws.
4.4 Powering the Camera
The camera is powered by an 802.3af PoE (Class 3) connection over the unit’s network cable.
Figure 12: Power Connection
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10. Ce produit doit être installé par un technicien qualifié. L'installation doit se conformer à tous les
codes locaux.
Note:
1. It is possible to set the IP address without changing the subnet.
2. The unit and the PC must be physically connected on the same network
segment.
3. The PC browser version must be 32-bit Internet Explorer (IE 10 and above).
4.4.1 Connecting the Camera to the Network
To view and configure the camera via a LAN, you must attach the camera via the network switch or router
to the same subnet (network segment or VLAN) as the computer that manages the unit. It is
recommended to use FLIR’s DNA utility to search for and change the camera’s initial IP address.
4.4.2 Configuring the Unit’s Initial IP Address
Use the FLIR DNA utility to discover the unit on the network and to set the unit’s initial IP address.
·
If the camera is managed by FLIR’s Horizon or Meridian VMS and is configured as a DHCP server,
Horizon or Meridian automatically assigns the camera an IP address. Configure the camera with
DHCP-enabled.
·
If the camera is managed by FLIR’s Latitude VMS, manually enter its IP address in the DNA
utility.
To manage the camera using Horizon, Meridian, or on a DHCP-enabled network
1. Download DNA. (see Accessing Camera Information from the Web).
2. Run the dna.exe file by clicking the icon. The DNA application opens and the device is
displayed in the window.
Figure 13: DNA Discovery Window
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Note:
The user name and password are case-sensitive.
3. Click on the unit in DNA’s Discover List. The CM-330X Login window opens.
Figure 14: Login Window
4. If the camera cannot connect to a DHCP server, enter the unit’s default IP address
(192.168.0.250).
5. Enter the default User Name (Admin) and Password (1234).
6. Click Login. The camera’s web interface opens.
Figure 15: Web Interface
7. Click “here” on the screen to download the Ariel Player plug-in. The Ariel Player plug-in information
bar opens.
Figure 16: Download Ariel Player Plug-in Information Bar
·
In some cases in closed networks, Internet Explorer will not install the Ariel Player on the
client PC because it cannot verify the Ariel Player’s digital signature (because the local
certificate is out of date, invalid or missing). The following message is displayed:
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Figure 17: Corrupt/Invalid Signature
·
Follow these steps in order to install the Player:
a. Click View downloads. The View Downloads screen opens.
Installing and Connecting the Camera
Figure 18: View Downloads Screen
b. Right-click on the ArielPlayer.msi file.
Figure 19: Run Anyway Option
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c. Select “Run anyway”. The normal installation process starts.
8. Click Run on the information bar to install the Ariel Player plug-in. The Windows Installer opens
and the Ariel Player Wizard dialog box is displayed.
Figure 20: Ariel Player Setup Wizard Screen 1
9. Click Next to install the Ariel Player plug-in on your PC.
Figure 21: Ariel Player Setup Wizard Screen 2
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Figure 22: Ariel Player Setup Wizard Screen 3
10. Click Close when the Installation Complete dialog box is displayed.
Figure 23: Ariel Player Setup Wizard Screen 4
11. After the download has completed, a second information bar opens.
Figure 24: Run Ariel Player Plug-in Information Bar
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12. Click Run.
·
If you promptly close your browser, the Live View screen is displayed.
·
If you do not promptly close your browser, a dialog box opens, prompting you
to restart your computer, in order to save changes.
Figure 25: Live View Screen
Figure 26: Ariel Player Restart System Dialog Box
d. Click Yes. The computer reboots and the Rebooting Completed message
appears.
e. Click OK. The Live View screen is displayed.
To manage the camera using Latitude or on a network with static IP configuration
1. Download DNA. (see Accessing Camera Information from the Web)..
2. Run the dna.exe file by clicking the icon. The DNA application opens and the device is
displayed in the DNA Discovery window. See Figure 13: DNA Discovery Window (page 20).
3. Select the unit by right-clicking it. The DNA - Assign IP window is displayed.
Figure 27: DNA Assign IP - Use DHCP Screen
4. Uncheck Use DHCP.
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Note:
The user name and password are case-sensitive.
5. Enter the unit’s default IP address (192.168.0.250), Subnet mask, and Gateway IP address in the
respective field.
6. Click Update. The unit reboots with the new settings.
7. Click on the unit in DNA’s Discover List. The camera’s Login window opens.
See Figure 14: Login Window (page 21).
8. Enter the default User Name (Admin) and Password (1234).
9. Click Login. The camera’s web interface opens. See Figure 15: Web Interface (page 21).
10. Click the on-screen message to install the Ariel Player plug-in. The Ariel Player Plug-in message
is displayed. See Figure 16: Download Ariel Player Plug-in Information Bar (page 21).
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4.4.3 Inserting and Configuring the microSD Card
A microSD card (not supplied) (Min recommended 4GB, up to 128GB, Class 10) must be inserted in the
camera in order to locally store a snapshot or recording triggered by an event. The microSD card slot is
located on a printed circuit board inside the camera housing.
To install a microSD card:
1. After removing the camera's cover, insert a microSDXC card in the card slot.
2. Be sure that a new desiccant is inserted inside the enclosure.
3. Replace the cover and screw the enclosure shut.
4. Verify that the card status is displayed as Mounted in the System > Events Handler > SD Card
screen.
5. Configure the camera to store snapshots and recordings from the System > Events Source
screens.
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