Flir C336ZC1 User Manual

Instructional
Manual
C336ZC1 12x MPX
PTZ Camera

English / Français / Español

Instructional Manual
C336ZC1 12x MPX PTZ
Camera

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Thank you for purchasing this product. FLIR is committed to providing our customers with
a high quality, reliable security solution.

This manual refers to the following models:

C336ZC1

For the latest online manual, downloads and product updates, and to learn about our
complete line of accessory products, please visit our website at:

www.flirsecurity.com/pro

WARNING

RISK OF ELECTRIC SHOCK
DO NOT OPEN

WARNING: TO REDUCE THE RICKOF ELECTRIC SHOCK DO NOT
REMOVE COVER. NO USER SERVICABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of uninsulated "dangerous voltage" within the
product’s enclosure that may be of sufficient magnitude to
constitute a risk of electric shock.

The exclamation point within an equilateral triangle is
intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in the
literature accompanying the appliance.

WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE
THIS UNIT TO RAIN OR MOISTURE.

CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF
THE PLUG TO THE WIDE SLOTAND FULLY INSERT.

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Table of contents

1 Safety Instructions .............................................................. 1

2 Features.............................................................................2

3 Getting Started ...................................................................3

4 Connecting the Camera .......................................................4

4.1 Extension Cables ....................................................... 5

5 Installation ......................................................................... 6

5.1 Installation Tips & Warnings.......................................... 6

5.2 Installation (Indoor / Outdoor) ........................................6

6 Controlling the PTZ Camera with a DVR ............................... 11

6.1 Controlling a PTZ Camera (Local DVR) ......................... 12

6.2 Advanced PTZ Controls ............................................. 12

6.2.1 Presets........................................................ 13

6.2.2 Tours........................................................... 14

6.2.3 Pattern......................................................... 15

6.2.4 Auto Scan .................................................... 15

7 On-Screen Display (OSD) Menu .......................................... 17

7.1 Accessing the OSD Menu .......................................... 17

7.2 OSD Menu Tree ....................................................... 17

7.2.1 System Settings............................................. 18

7.2.2 Display Settings............................................. 18

7.2.3 Camera Settings ............................................ 19

7.2.4 Function Settings ........................................... 22

7.2.5 Alarm Settings............................................... 26

8 Technical Specifications .................................................... 27

8.1 Dimensions ............................................................. 28

9 Troubleshooting................................................................ 29

10 Notices ............................................................................ 30

10.1 FCC/IC Notice ......................................................... 30

10.2 Modification............................................................. 30

10.3 ROHS .................................................................... 30

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1

Safety Instructions

• Read this guide carefully and keep it for future reference.

• Follow all instructions for safe use of the product and handle with care.

• Use the camera within given temperature, humidity, and voltage levels
noted in the Technical Specifications.

• Camera is rated for outdoor use and is weatherproof when properly in­stalled. Camera is not intended for submersion in water. Installation under
a sheltered environment is recommended.

• Do not disassemble the camera.

• Do not point the camera directly towards the sun or a source of intense
light.

• Use only the supplied regulated power supply. Use of a non-regulated,
non-conforming power supply can damage this product and voids the
warranty.

• Make sure to install the camera in a location that can support the camera
weight.

• Make sure there are no live electrical cables in the area where you plan to
mount the camera.

• Periodic cleaning may be required. Use a damp cloth only. Do not use any­thing other than water to clean the dome cover, as chemicals such as ace­tone can permanently damage the plastic.

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Features

• High definition 720p 1.0 MP image sensor.

• Real-time 1.0MP (720p @ 30fps).

• Ideal for retrofit — upgrade to HD over existing coax cable.

• Duplex communication over coax allows for easy connection and control of
PTZ functionality.

• Powerful 12x optical zoom (5mm~61mm); 16x digital zoom.

• Full 360° continuous pan rotation; 90° tilt range. Fast 300° / second pan­ning speed.

• Virtually no video latency.

• True Day/Night (TDN) image.

• Up to 255 preset positions, 5 auto scans, 8 tours, 5 patterns.

• Cabling up to 2300ft (700m).

• Listen-in audio.

• 2/1 Alarm I/O.

• ArcticPro technology with built-in heater for harsh climates (minimum oper­ating temperature -40°F).

• Weatherproof for outdoor & indoor installation (IP66 Rated).

• Wall mount bracket included; ceiling mount available.

• 24V AC operation.

NOTE

1. Compatible with FLIR MPX DVRs only.

2. With a single run of RG6 coaxial cable. Long cable runs over 1000ft may be affected
by electro-mechanical interference (EMI), which can increase the amount of noise in
the picture in some installations.

3. Not intended for submersion in water. Installation in a sheltered location
recommended.

2

1

3

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3

Getting Started

The system comes with the following components:

1x PTZ Camera

1x Allen Key 4x Mounting Bolt Sets

1x Wall Mounting Bracket

1x Bracket Connector

1x Instruction Manual

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4

Connecting the Camera

NOTE

• It is recommended to connect the camera to your DVR and test the PTZ controls before

permanent installation. For instructions on how to setup PTZ controls, see 6 Controlling
the PTZ Camera with a DVR, page 11.

• When you first power up the camera and connect it to the DVR, it may take up to 2 mi-

nutes for the camera image to appear.

1. Connect the BNC video connector on the camera cable to a single run of
RG59 / RG6 coaxial cable, or to an analog CCTV balun with a single run
of network cable (CAT5e or higher).

NOTE

The video signal can be extended up to 2300ft (700m) with a single run of RG6 ca­bling. See 4.1 Extension Cables, page 5 for details on extension cable options.

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Connecting the Camera

2. Connect the camera’s power cables to a 24V AC power supply (3A or
higher).

CAUTION

• Make sure to disconnect the power adapter before installing the camera. The cam­era will begin moving immediately when the power adapter is connected.

• Make sure to remove the foam ring inside the camera housing before powering the
camera on for the first time. See 5.2 Installation (Indoor / Outdoor), page 6 for
details.

3. Connect the camera to up to 2 alarm input devices and 1 alarm output
device.

4. Connect the camera to a self-powered microphone for listen-in audio.

5. RS-485 is for service purposes only — not required for controlling MPX
PTZ cameras.

4.1 Extension Cables

You can extend the video signal from this camera using a single extension ca­ble between the camera and the DVR. See the table below for the maximum
cable run lengths for all supported cable types:

Specification Maximum Length

RG59 20AWG Conductor 95% Braid CSA/UL or C(UL) Approved Up to 1500ft

(455m)*

RG6 20AWG Conductor 95% Braid CSA/UL or C(UL) Approved Up to 2300ft

(700m)*

Analog CCTV Balun Up to 300ft (91m)

* Long cable runs over 1000ft may be affected by electro-mechanical interfer­ence (EMI), which can increase the amount of noise in the picture in some
installations.

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5

Installation

5.1 Installation Tips & Warnings

WARNING

Make sure to install the camera in a location that can support the camera weight. See 5.2

Installation (Indoor / Outdoor), page 6 for complete installation instructions.

• Camera is rated for outdoor use.

• It is recommended to install the camera as high up as possible to get the

best possible image.

• To extend the length of the cable, see 4.1 Extension Cables, page 5.

• Mount the camera where the lens is away from direct and intense sunlight.

• Plan your cable wiring so that it does not interfere with power lines or tele-

phone lines.

• Ensure you adhere to local building codes.

• Ensure that the camera wiring is not exposed or easily cut.

• Mount the camera in an area that is visible but out of reach.

NOTE

This camera includes all components required for wall mounting. For information on avail­able mounting accessories, see the FLIR Camera Mounts Matrix on

www.flirsecurity.com/pro.

5.2 Installation (Indoor / Outdoor)

CAUTION

• Make sure to disconnect the power adapter before installing the camera. Camera will
begin moving immediately when power adapter is connected.

• Make sure to install the camera in a location that can support the camera weight.

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5

Installation

To install the camera on a wall:

1. Loosen the dome cover screws (3x) using the included Allen key and re­move the dome cover from the camera.

2. Remove the foam ring around the camera module. Replace the dome cov­er and tighten the dome cover screws.

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Installation

3. Loosen the bracket connector bolts (3x) using the included Allen key.

4. Loosen the pre-attached M3x6 screw (1x) on the wall mounting bracket.
Attach the bracket connector to the wall bracket so that it is flush with the
wall bracket. Tighten the M3x6 screw (1x) to secure the bracket connector.

1. Wall Mounting Bracket; 2. M3x6 Screw; 3. Bracket Connector

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Installation

5. Run the cables from the camera through the bracket connector and the
wall mounting bracket. Insert the camera until it is flush with the bracket
connector, then use the included Allen key to tighten the bracket connec­tor bolts (3x) to secure the camera.

6. Mark holes for the mounting bolt sets (4x) through the wall mounting
bracket, then mark a hole for the camera cable in the center of the mount­ing bolt markings. Drill where marked.

7. Disassemble the mounting bolt sets (4x). Place the anchors (4x) on the
mounting bolts (4x) with the expandable side on the wide end of the bolt.
Insert the wide end of the mounting bolt assembly into the wall and tap the
bolts into the wall with a hammer.

1. Mounting Bolt (4x); 2. Anchor (4x)

8. Connect the camera cables as detailed in 4 Connecting the Camera, page

4.

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Installation

9. Place the wall mount over the mounting bolts and attach the wall mount to
the wall by screwing a flat washer (4x), spring washer (4x), and nut (4x) on
each bolt.

1. Nut (4x); 2. Spring Washer (4x); 3. Flat Washer (4x); 4. Anchor (4x);

5. Mounting Bolt (4x)

10. Remove protective vinyl sheet from the dome cover once installation is
completed.

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6

Controlling the PTZ Camera
with a DVR

You can connect the PTZ camera to a DVR to control the camera’s movement.
FLIR MPX PTZ cameras can accept PTZ commands directly through the co­axial video cable. There is no need to run RS–485 wiring to use MPX PTZ
cameras.

NOTE

• The following instructions are based on the M3100 Series DVR. See your MPX DVR’s
user manual for instructions on controlling the PTZ camera with your DVR.

• For the latest list of compatible DVRs, please visit www.flirsecurity.com/pro.

To connect the PTZ camera to a DVR:

1. Connect the camera video cable to one of the Video IN ports on the

system.

2. Right-click and click Main Menu. Enter the system user name (default:
admin) and password (default: 000000) if prompted.

3. Click

4. Under Channel, select the channel your PTZ camera is connected to.

5. Under Control Mode, select HDCVI.

6. Under Protocol, select DH-SDI.

7. Click OK. You can now control your PTZ camera using the system.

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>Setting>Pan/Tilt/Zoom.

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Controlling the PTZ Camera with a DVR

6.1 Controlling a PTZ Camera (Local DVR)

1. In Live View, double-click the channel that has the PTZ camera connected
to open in full-screen.

2. Right-click and click Pan/Tilt/Zoom. Enter the system user name and
password if prompted. The PTZ menu opens.

3. Use the on-screen PTZ controls to control the camera.

PTZ Controls

1. Direction keys: Click to pan and tilt the camera. Click SIT to stop the cur­rent action.

2. Mouse PTZ: Click to activate mouse PTZ mode. In mouse PTZ mode:

• Click and drag to move the camera.

• Use the scroll wheel to zoom in and out.

• Right-click to exit and return to normal PTZ controls.

3. Zoom/Focus/Iris: Click + / - to adjust the zoom, focus, and iris.

4. Advanced controls: Click to open advanced PTZ controls.

5. Speed: Enter the PTZ speed from 1 (slowest) to 8 (fastest).

6.2 Advanced PTZ Controls

Advanced PTZ controls can be used to save camera positions and cycle
through various positions, and automate camera actions.

To open advanced PTZ controls:

• Click the arrow in the PTZ control window to open advanced controls.

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Controlling the PTZ Camera with a DVR

Advanced PTZ controls overview:

1. No.: Select the number of the action you want to perform.

2. Not supported.

3. PTZ camera menu: Click to open the camera’s OSD menu. See 7 On-
Screen Display (OSD) Menu, page 17 for the full menu tree.

4. Preset: Click to call the selected preset.

5. Autopan: Click to start autopan. During autopan, the camera will continu­ously pan 360°.

6. Tour: Click to run the selected tour.

7. Flip: Click to flip the camera 180°.

8. Pattern: Click to run the selected pattern.

9. Reset: Click to move the camera to the home position.

10. Auto scan: Click to run the selected autoscan.

11. Aux: Click to open the aux menu, where you can set up Presets, Tours,
Patterns, and Auto Scans.

6.2.1 Presets

Presets will save a camera position for quick retrieval.

To add presets:

1. Click

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to open the aux menu.

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Controlling the PTZ Camera with a DVR

2. Click the Preset tab.

3. Enter the number of the preset you want to create under Preset.

4. Move the camera to the desired position and click Set.

To go to a preset:

• Under No., select the number of the preset you would like to go to and click

.

6.2.2 Tours

Tours will cycle through a set of presets.

To create a tour:

1. Click

to open the aux menu.

2. Click the Tour tab.

3. Under Patrol No., select the tour you would like to configure.

4. Under Preset, select a preset you would like to add to the tour.

5. Click Add Preset.

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Controlling the PTZ Camera with a DVR

6. Repeat steps 4 and 5 to add additional presets to the tour.

NOTE

Click Del Tour to clear all presets from a tour.

To run a tour:

• Under No., select the number of the tour you would like to go to and click

.

6.2.3 Pattern

Patterns automatically cycle the camera between two positions.

To create a pattern:

1. Click

to open the aux menu.

2. Click the Pattern tab.

3. Under Pattern, enter the pattern you would like to configure.

4. Move the camera into the desired start position and click Begin.

5. Move the camera into the desired end position and click End.

To run a pattern:

• Under No., select the number of the pattern you would like to go to and

click

.

6.2.4 Auto Scan

An auto scan automatically cycles between a left and right point.

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Controlling the PTZ Camera with a DVR

To create a new auto scan:

1. Click

to open the aux menu.

2. Click the Border tab.

3. Move the camera into the desired left position and click Left.

4. Move the camera into the desired right position and click Right.

To run an auto scan:

• Click

.

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7

On-Screen Display (OSD)
Menu

Use the OSD menu to correct imperfections in the camera image as well as
configure automated PTZ functions, such as preset locations, patterns, and
tours.

7.1 Accessing the OSD Menu

You can configure the camera’s advanced settings on FLIR MPX DVRs using
the OSD menu.

To access the OSD menu using an MPX DVR:

1. In Live View, double-click the channel that has the PTZ camera connected
to open in full-screen.

2. Right-click and click Pan/Tilt/Zoom. Enter the system user name and
password if prompted. The PTZ menu opens.

3. Click the arrow in the PTZ control window to show advanced controls.

4. Click . The OSD menu appears over the camera image.

5. Use the on-screen controls to configure menu items:

• Up / down arrows: Select menu items.

• Left / right arrows: Change values for menu items.

• Esc: Exit the OSD menu.

• Enter: Confirm selection.

7.2 OSD Menu Tree

The list below shows the structure of the main menu. Use the provided cross­references to see the menu tree for each submenu:

• System Settings — see 7.2.1 System Settings, page 18.

• Display Settings — see 7.2.2 Display Settings, page 18.

• Camera Settings — see 7.2.3 Camera Settings, page 19.

• Function Settings — see 7.2.4 Function Settings, page 22.

• Alarm Settings — see 7.2.5 Alarm Settings, page 26.

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On-Screen Display (OSD) Menu

7.2.1 System Settings

SYSTEM
INFORMATION

ADDR
INFORMATION

SET NORTH Set the current viewing angle as the benchmark angle for the

LANGUAGE Set the language for the OSD menu.

FACTORY DEFAULT Restore the camera system settings to their original, out-of-the-

RESTART Reboot the PTZ camera. OSD settings are not affected when

ADDR Displays the camera address.

BR Displays the camera baud rate.

PARITY Displays the communication parity.

PTZ VER Displays the PTZ firmware version.

CAM VER Displays the camera firmware

ADDR TYPE

ADDR-HARD 1–255
ADDR-SOFT

camera.

box state. Exposure settings are not affected when you restore
the camera system settings.

you reboot the camera.

version.

• HARD

• SOFT

0–255

7.2.2 Display Settings

PRESET ON / OFF
AZIMUTH DISP ON / OFF
POSITION ON / OFF
INSIDE TEMP

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• °C

• °F

• OFF

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On-Screen Display (OSD) Menu

7.2.3 Camera Settings

WB
SETTING

WB MODE

R GAIN
B GAIN

• AUTO

• ATW

• INDOOR

• OUTDOOR

• OUTDOOR AUTO

• NA LAMP

• NA LAMP AUTO

• MANUAL

0–100
0–100

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On-Screen Display (OSD) Menu

EXPOSURE
SETTING

AE MODE

GAIN
SETTING

SHUTTER 1/4 – 1/30,000

IRIS
SETTING

EXPOSURE
COMP

BLC ON / OFF
NEXT PAGE SLOW

• AUTO

• MANUAL

• IRIS PRIO

• SHUTTER PRIO

1–16

1–18

1–15

SHUT­TER

SLOW
SHUT­TER
LIMIT

AGC
GAIN
LIMIT

NR 1–16 or OFF
CAMERA

3D NR
HIGH

LIGHT
REDUCE

NEXT
PAGE

ON / OFF

1/1 – 1/30

1–3

1–16 or OFF

• HIGH

• LOW

• OFF

AE RECOVERY

WDR SETTING WDR MODE >

• 5M

• 15M

• 30M

• 1H

• 2H

• OFF

ON / OFF

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On-Screen Display (OSD) Menu

DAY/NIGHT
SETTING

FOCUS
SETTING

IMAGE
ADJUST

ZOOM
SPEED

DAY/NIGHT

TYPE

THRESH­OLD

FOCUS
MODE

FOCUS
LIMIT

AF SENSI­TIVITY

IR CORREC­TION

HUE 1–100
BRIGHT-

NESS
SATURA-

TION
CHROMA

SUPPRESS
GAMMA
CONTRAST
STYLE

1–8

• DAY

• NIGHT

• AUTO

• ELECTRON

• MECHANISM

1–8

• AUTO

• MANUAL

• SEMIAUTO

• 10CM

• 1M

• 2M

• 3M

• 5M

• AUTO

• LOW

• MID

• HIGH

• ON

• OFF

• AUTO

1–100

1–100

1–4

1–16
1–100

• STANDARD

• SOFT

• NATURAL

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On-Screen Display (OSD) Menu

NEXT PAGE APERTURE 1–16

APERTURE
RESTRAIN

DIGITAL
ZOOM

PICTURE
FLIP

LENS INIT Performs a lens initialization.
PICTURE

MODE

NEXT PAGE CAMERA

1–16

ON / OFF

ON / OFF

• 720P / 25

• 720P / 30

• 720P / 50

• 720P / 60

FACTO­RY DE­FAULT

CAMERA
RE­START

Restores the camera to its original, out-of­the-box settings.

Restarts the camera.

7.2.4 Function Settings

PRESET PRESET

AUTO
PAN

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NO
TITLE PRESET1–PRESET300
SET-

TING
CALL The camera automatically moves to the position of the currently

PAN
SPEED

RUN Camera starts panning.

STOP Camera stops panning.

1–300

Set the camera’s current position for the selected preset.

selected preset.

1–8

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On-Screen Display (OSD) Menu

AUTO
SCAN

TOUR TOUR

PAT­TERN

AUTO
SCAN
NO

SET
LEFT
LIMIT

SET
RIGHT
LIMIT

SCAN
SPEED

CALL

STOP Stops auto-scanning

NO
SET-

TING
DELETE Deletes currently selected tour.

CALL Begins the selected tour.

STOP Stops the tour.

PAT­TERN
NO

PRO­GRAM
START

PRO­GRAM
STOP

CALL Begins the selected pattern.

STOP Stops the pattern.

1–5

Sets the current viewing angle as the left limit for the current au­to-scan.

Sets the current viewing angle as the right limit for the current au­to-scan.

1–8

Begins the selected auto-scan pattern.

1–8

Configure a custom tour using 2 or more of your preset locations.

1–5

Begins tracking the camera’s movement for the creation of a
pattern.

Stops tracking camera movement and ends the current pattern.

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On-Screen Display (OSD) Menu

IDLE
MOTION

IDLE
FUNC­TION

IDLE
TIME

IDLE
ACTION

PARAM­ETER

ON / OFF

1MIN–720MIN

• PRESET

• SCAN

• TOUR

• PATTERN

• NONE
Values change depending on IDLE ACTION setting:

• PRESET: 1–300

• SCAN: 1–5

• TOUR: 1–8

• PATTERN: 1–5

• NONE: N/A

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On-Screen Display (OSD) Menu

NEXT
PAGE

PRIVACY
MASK­ING

PTZ
SPEED

SET
ZERO

POWERUPPOWER

MENU
PASS­WORD

MENU
IDLE

PTZ AU­TO STOP

PRIVA­CY NO

ACTI­VATE

SET­TING

1–3

Sets the camera’s current position as the horizontal benchmark
position.

UP

PARAM­ETER

PASS­WORD

SET­TING

• OFF

• 1MIN

• 2MIN

• 3MIN

• 4MIN

• 5MIN

• OFF

• 5S

• 10S

• 15S

• 20S

• 25S

• 30S

1–24

ON / OFF

RESIZE

SAVE Save privacy mask.

• AUTO

• PRESET

• SCAN

• TOUR

• PATTERN

• NONE
Values change depending on POWER UP setting:

• AUTO: N/A

• PRESET: 1–300

• SCAN: 1–5

• TOUR: 1–8

• PATTERN: 1–5

• NONE: N/A

ON / OFF

Set a numerical password.

Use on-screen arrows to
resize privacy mask.

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On-Screen Display (OSD) Menu

7.2.5 Alarm Settings

ALARM NO
ACTION

PARAMETER

CONTACT

RELAY OUT

RESET DELAY

1–2

• NONE

• PRESET

• AUTO SCAN

• TOUR
Values change depending on ACTION setting:

• PRESET: 1–300

• SCAN: 1–5

• TOUR: 1–8

• PATTERN: 1–5

• NONE: NONE

• N/C

• N/O

• OFF

• 1–5S

• 3S

• 10S

• 30S

• 60S

• 120S

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