Fitbit Flex User Manual

Product Manual

Table of Contents

Getting Started .................................................................................................... 1!

What’s included ....................................................................................................................................... 1!

How to put on your Flex ...................................................................................................................... 1!

Choosing your wristband ................................................................................................................ 1!

Removing the clasp ........................................................................................................................... 1!

Putting the clasp in securely .......................................................................................................... 1!

Inserting the tracker ......................................................................................................................... 2!

How to secure your wristband ..................................................................................................... 3!

Care and wearing tips ......................................................................................................................... 4!

Setting up Fitbit Flex on a Computer .............................................................. 5!

Mac and PC requirements .................................................................................................................. 5!

Installing Fitbit Connect on a computer ....................................................................................... 5!

Mac installation ................................................................................................................................... 5!

PC Installation ..................................................................................................................................... 5!

Pairing to a computer .......................................................................................................................... 5!

Mac pairing .......................................................................................................................................... 6!

PC pairing ............................................................................................................................................. 7!

Wireless sync to a computer ............................................................................................................ 8!

Setting up Fitbit Flex on a Mobile Device ...................................................... 9 !

Mobile device requirements ............................................................................................................. 9!

Before you begin .............................................................................................................................. 9!

Installing the Fitbit app .................................................................................................................. 9!

iOS pairing ............................................................................................................................................... 9!

iOS syncing ............................................................................................................................................ 10!

Force sync .......................................................................................................................................... 10!

Real-time dashboard ....................................................................................................................... 11!

All-day sync ........................................................................................................................................ 11

Android pairing ..................................................................................................................................... 12!

Android syncing ................................................................................................................................... 12!

Tap to sync using Near-Field Communication (NFC) ....................................................... 12!

Force sync .......................................................................................................................................... 13!

Background Sync ............................................................................................................................. 13!

Using your Flex ................................................................................................. 14!

Wearing your Flex ............................................................................................................................... 14!

Wearing on your Dominant vs. Non-dominant wrist ......................................................... 14!

Using your Flex in wet conditions ............................................................................................. 14!

LED indicator lights ............................................................................................................................ 14!

Goal tracking ..................................................................................................................................... 14!

Sleep mode ........................................................................................................................................ 15!

Charging .............................................................................................................................................. 15!

Updating ............................................................................................................................................. 15!

Alarms .................................................................................................................................................. 15!

Battery life and power ....................................................................................................................... 15!

Battery life .......................................................................................................................................... 15!

Charging your Flex .......................................................................................................................... 16!

Memory .................................................................................................................................................... 16!

What Fitbit Flex tracks ..................................................................................... 17!

Setting goals with Flex ...................................................................................................................... 17!

Checking your goal progress .......................................................................................................... 18!

Tracking sleep with Flex ................................................................................................................... 19!

Tracking sleep on your mobile device .................................................................................... 19!

Silent Alarms ......................................................................................................................................... 20!

Setting silent alarms from a computer ................................................................................... 20!

Setting silent alarms from an iOS device .............................................................................. 20!

Setting silent alarms from an Android device ...................................................................... 21

Dismissing silent alarms ................................................................................................................ 21!

Your Fitbit.com Dashboard ............................................................................. 22!

Browser requirements ...................................................................................................................... 22!

Using your dashboard ....................................................................................................................... 22!

Logging food, activities, and sleep .......................................................................................... 22!

Device info ......................................................................................................................................... 23!

Managing your Flex from fitbit.com ........................................................................................ 23!

Updating Fitbit Flex ......................................................................................... 24!

Updating Flex on a computer ........................................................................................................ 24!

Updating Flex on an iOS device ................................................................................................... 24!

Updating Flex on an Android device .......................................................................................... 25!

Fitbit Flex General Info & Specifications ...................................................... 26!

Sensors and motors ........................................................................................................................... 26!

Size and weight ................................................................................................................................... 26!

Environmental conditions ................................................................................................................ 26!

Help .......................................................................................................................................................... 26!

Return policy and warranty ............................................................................................................ 27!

Regulatory and Safety Notices ....................................................................... 28!

USA: Federal Communications Commission (FCC) Statement ........................................ 28!

Canada: Industry Canada (IC) Statement ................................................................................. 28!

EU (European Union) ........................................................................................................................ 29!

Other ........................................................................................................................................................ 29!

Safety Statement ................................................................................................................................ 30!

Important Safety Instructions ........................................................................................................ 30!

Built-in Battery Precautions ............................................................................................................ 31!

Disposal and Recycling Information ............................................................................................. 31!

Getting Started

What’s included

Your Fitbit Flex Wireless Activity + Sleep Wristband box includes:

• Flex tracker

• Charging cable

• Wireless sync dongle

• 1 small and 1 large wristband

Flex tracker

Charging cable

Wireless sync

dongle

Wristbands

How to put on your Flex

Choosing your wristband

Your Flex comes with a large and a small wristband. Choose the wristband that fits most comfortably on your wrist.

If you choose the small wristband, please note you’ll need to remove the clasp from the large wristband and put it into the small wristband.

Removing the clasp

Push the clasp out with one thumb from the inside of the wristband, then pull out the clasp.

Putting the clasp in securely

Insert the clasp into the wristband and press a few times with both thumbs to ensure that the clasp is flat and in line with the wristband.

NOTE: If there is a bulge on the inside of the band between the two inside prongs of

the clasp, find a small object like a credit card to push it flat.

Inserting the tracker

Hold the tracker in your hand with the grey arrow facing up. Insert this end into the wristband, with the arrow pointing toward the holes in the wristband.

How to secure your wristband

1. Put on the wristband so the window of lights are closest to the outside of your wrist and facing you.

2. Align both ends of the wristband so they are directly overlapping each other with the clasp over the two holes that best fit your wrist.

3. Squeeze both the clasp and the wristband between your thumb and forefinger until you hear a click.

You’ll know your Flex wristband is securely fastened if both ends of the wristband are fully inserted.

NOTE: If you’re having trouble, try securing the wristband off your wrist to get a feel

for how it securely clasps and then try again on your wrist.

Care and wearing tips

Keep the following tips in mind when caring for your Flex:

• Clean and dry the Flex regularly, particularly under the band.

• Wear your Flex band loosely enough to allow air circulation.

• Use skin care products sparingly on the areas of the wrist covered by the Flex.

• If you notice any signs of skin irritation or experience any discomfort, please

discontinue use.

Setting up Fitbit Flex on a Computer

Mac and PC requirements

Software Mac OS 10.5 or later Internet Connection

Hardware USB port

Software Windows XP, Vista, 7, 8 Internet Connection

Hardware USB port

Installing Fitbit Connect on a computer

Fitbit Connect is the software application that connects your Flex tracker to your Fitbit.com Dashboard. It is available to download at no cost from Fitbit.com.

NOTE: If you already have Fitbit Connect installed on your computer, you will need

to download the latest version to set up your Flex.

Mac installation

1. Go to http://www.fitbit.com/setup.

2. Verify that Mac is highlighted and click the Download Here button below Flex.

3. Double-click the .dmg file in your Downloads folder.

NOTE: If the file does not appear on your desktop, search for “Fitbit Connect”

using the Spotlight search feature.

4. Run the Fitbit Connect installation package by double-clicking

Install Fitbit Connect.pkg.

5. Follow the onscreen instructions to complete setup.

PC Installation

1. Go to http://www.fitbit.com/setup.

2. Verify that PC is highlighted and click the Download Here button below Flex.

3. Go to your Downloads folder and double-click the FitbitConnect_Win.exe file.

4. Choose your language and follow the onscreen instructions.

Pairing to a computer

Once Fitbit Connect is installed on your computer, you can pair your Flex to your account. This will sync your data, allow you to manage device settings, and set goals.

Mac pairing

1. On the Menu Bar of your Mac, click the Fitbit Connect icon and choose Open

Main Menu.

2. From the Main Menu, select Set Up a New Fitbit Device.

3. Account Setup:

a. Select New to Fitbit if you don’t already have a Fitbit.com account. b. Select Existing User to log into your existing Fitbit.com account.

NOTE: Only one Fitbit tracker can be paired to an account.

If you currently have another Fitbit tracker paired to your account and want to continue using it, choose Don’t Replace to continue setup using a different email address.

Choose Replace Tracker to remove your other tracker from the account, and replace it with your Flex.

4. Enter or confirm your personal information and click Next. This information personalizes your Fitbit experience and improves the accuracy of your calorie burn and distance data. This personal information is, by default, only visible to your friends, but you can adjust your privacy settings from your Fitbit.com account to control what information is shared with others.

5. Choose Flex as the device you’re setting up.

6. Follow the onscreen instructions to remove the Flex tracker from the wristband, charge, and reinsert the tracker into your preferred wristband.

7. Insert the wireless sync dongle and click Next.

8. Fitbit Connect will search for your Flex. Once found, the lights on your Flex will begin to blink. Tap the window of your Flex two times with your finger until it vibrates. If Fitbit Connect can’t find your Flex, click Not working and follow the onscreen instructions for further help.

NOTE: If you experience trouble setting up your Flex, you can get support at

http://help.fitbit.com.

9. Once Fitbit Connect shows that linking is complete, you Next to continue.

10. You’re all set. Click Go to Dashboard to track your activity and configure your account settings.

PC pairing

1. In the Windows System Tray, right-click the Fitbit Connect icon and choose

Open Main Menu.

2. From the Main Menu, select Set Up a New Fitbit Device.

3. Account Setup:

a. Select New to Fitbit if you don’t already have a Fitbit.com account. b. Select Existing User to log into your existing Fitbit.com account.

NOTE: Only one Fitbit tracker can be paired to an account.

If you currently have another Fitbit tracker paired to your account and want to continue using it, choose Don’t Replace to continue setup using a different email address.

Choose Replace Tracker to remove your other tracker from the account, and replace it with your Flex.

5. Choose Flex as the device you’re setting up.

6. Follow the onscreen instructions to remove the Flex tracker from the wristband, charge, and reinsert the tracker into your preferred wristband.

7. Once you’ve inserted the wireless sync dongle, click Next.

NOTE: If you experience trouble setting up your Flex, you can get support at

http://help.fitbit.com.

9. Once Fitbit Connect shows that linking is complete, click Next to continue.

10. You’re all set. Click Go to Dashboard to track your activity and configure your account settings.

Wireless sync to a computer

Wireless syncing to Fitbit.com is automatic, as long as:

• Your computer is powered on, awake, and connected to the internet

• The wireless sync dongle is plugged in

• Fitbit Connect is installed and running

Your Flex tracker will sync whenever it is within 20 feet of your computer.

You can Force Sync your Flex by clicking on the Fitbit Connect icon, which is located by the time and date on your computer. Select Sync Now to start the force sync.

NOTE: If you experience any trouble syncing your Flex with your computer, you can

visit http://help.fitbit.com for further help.

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