Fisher & Paykel Installation and Operating Instructions
Specifications and Main Features
Frequently Asked Questions
User Manual
AquaSmart 2™ clothes washer
Installation instructions
and User guide
NZ AU
Contents
Installation instructions 3
Before you do your first wash 7
The unique AquaSmart 2™ wash 8
Sorting and loading 9
Detergent 11
Fabric softener 12
AquaSmart 2™ safety features 13
Wash cycles 14
Getting started quickly
Before you start 18AquaSmart 2™ controls 20
Choosing your wash cycle 22
Changing the wash cycle options 23
Lifestyle cycles 27
Clean Me cycle 31
Settings menu 32
Caring for your AquaSmart 2™ washer 36
Before you call for service 38
Solving operating problems 40
Solving wash problems 42
Manufacturer’s Warranty 43
Customer Care 45
1
Important!
SAVE THESE INSTRUCTIONS
The models shown in this User Guide may not be available in all markets and are
subject to change at any time. For current details about model and specification
availability in your country, please visit our local website listed on the back cover
or contact your local Fisher & Paykel dealer.
2
Introduction
Welcome to AquaSmart 2™
Thank you for buying a Fisher & Paykel AquaSmart 2™ clothes washer. We are very proud of this
washer and trust it will serve you well for many years.
At Fisher & Paykel we aim to provide innovative products that are simple to use, ergonomic and
kind to the environment. Thousands of tonnes of washing and 75 years of laundry experience have
been programmed into your clothes washer to help give you the best possible performance.
Your AquaSmart 2™ clothes washer works differently from a conventional washer. It is a
“High Efficiency” machine utilising innovative technology to wash in less water and take great
care of your clothes. Similarly, taking extra care in the way you use your high efficiency washer
will help ensure you make the most of its capabilities.
The revolutionary, super water efficient wash action of your AquaSmart 2™ washer means that it
is no longer necessary to wash using a full bowl of water. This innovative wash action relies on
maintaining a small volume of water to ensure the best wash results. Please be aware that the
water level for this washer is fully automatic, with the machine’s ‘smarts’ choosing the appropriate
water volume for you. This means that there is no option to manually select your water level.
Please take the time to read these instructions carefully before you begin using your machine.
Like all High Efficiency washers, a little extra care in how you sort your clothes (particularly
in terms of their fabric type, colour and how soiled they are) and in choosing your cycle and
detergent type, will ensure that you get the best possible wash result.
We hope you enjoy your new washer. We have certainly enjoyed designing it for you.
Fig.1 AquaSmart 2™
Installation instructions
Unpacking
To ensure the best performance from your new AquaSmart 2™
clothes washer please follow the instructions below.
Removing the packaging
1
Remove the outer packaging.
2
Tilt the machine backwards and walk it off the bottom
packer one foot at a time.
3
Remove the bottom packer from under the machine
by pulling it out the front.
4
Lift the lid and remove the bowl packer from the bowl.
5
Remove the hoses and accessories.
6
Keep the bottom packer and bowl packer in case they
are required for future transit.
Important!
Ensure that the bottom packer has been removed before operating your machine.
Installation
Fig.2 Tilt washer backwards
to remove packer
3
Your washer must be installed on a level surface, and
not on any textured floor coverings (eg carpet, rugs) to
ensure that the opening at the bottom of the machine
is not obstructed.
In your clothes washer you will find:
4 rubber inserts for the levelling feet (joined together).
1 hose guide.
2 inlet hoses.
Drain hose
1
Carefully pull the drain hose out from the back of the
machine by pulling the exposed part of the hose downwards and outwards.
2
To guide the drain hose over the tub or standpipe the hose guide MUST be fitted to the drain hose.
Pull hose
through
guide
Flex hose
guide apart
(20 mm)
maximum
Standpipe 850 – 2400 mm
Fig.3 Fitting the drain hose guide
Important!
To prevent siphoning the drain hose should not extend more than 20 mm from the end of the
guide. The height of the standpipe or tub should be between 850 – 2400 mm. The drain hose can
be trimmed to length.
3
Place the drain hose in the tub or standpipe.
Draining
Regularly check that your standpipe or tub is free from lint or other obstructions which may
affect how your machine works or may cause flooding.
In multi-storey apartments, or any upper floor, the machine should be installed on a floor that is
equipped with a drain.
Draining must comply with local by-laws.
4
Installation instructions
Water supply
This clothes washer should be plumbed into both a hot and cold water supply otherwise some
cycles may not function correctly.
Your hot water should not exceed 65˚C, and your cold water should not exceed 35˚C.
Temperatures above these may cause a fault or cause damage to the machine.
If you have an uncontrolled water-heating source (eg a wet back or solar heating) you should
have a tempering device fitted. This will ensure the hot water temperature remains within
safe limits. For the most suitable type of tempering device we recommend you contact a local
plumber or plumbing supply merchant.
Inlet Water Static Pressure of between 3 psi (20 kPa) and 150 psi (1 MPa) is required.
(If using a header tank then the top of the header tank must be at least 2 metres above the top
of your clothes washer).
Minimum flow rate from the tap supplying the clothes washer should be greater than
6 litres/min (assumes 12.7 mm (⁄ inch) diameter pipes).
Minimum height of taps to clear the top of the machine is 1150 mm.
Inlet hoses
Note:
New hose sets provided with the washer shall be used to
connect the washer to the water mains.
Old hose sets should not be re-used.
1
Connect the straight ends of the inlet hoses to the taps
(there are washers fitted in both ends). Connect the red
connector hose to hot, and white connector hose to cold
(if your hoses are colour-coded).
2
Connect the elbow ends of the inlet hoses to the machine
inlet valves. Inlet valves are marked on the back of the
machine. Ensure the hot valve is connected to the hot tap
and the cold valve is connected to the cold tap.
H = Hot C = Cold
Inlet hose replacement
We recommend replacing the inlet hoses every 5 years. Hoses should be checked from time to
time and replaced if any wear, cuts, bulges, kinks or leaks are found.
Tap end
Fig.4 Inlet hose ends
Machine end
Electrical
This appliance must be supplied with a 230 V – 240 V, 50 Hz, sinusoidal, 450 W electrical supply.
Installation instructions
Levelling your machine
It is IMPORTANT to level the machine to
ensure good spin performance and effective
detergent and fabric softener dispensing.
1
Separate the 4 rubber foot inserts from the
moulding and fit into the feet on the base
of the machine.
2
Move the machine to its final position
(we suggest a minimum clearance of 20 mm
each side).
3
Adjust the feet (wind down) so the machine
does not sit on the corner cabinets (these
must be clear of the floor). Adjust so that
the machine is level and does not rock.
4
To check levelling, open the lid.
5
At the front of the machine, slide the end of a
tape measure between the topdeck and the neck
ring, until it touches the inside front of the main
cabinet (Fig.6). Accurately measure the distance
from the inside of the cabinet to the inner most
edge of the neck ring.
6
If the machine is correctly level, this distance is:
90 ± 2 mm (600 mm wide, 7 kg capacity machine)
95 ± 2 mm (650 mm wide, 8 kg capacity machine)
7
Repeat process for the left side of the machine
(Fig.7). Ensure you measure the correct distance
for the size of machine you have.
8
If the measurement is incorrect, adjust the
feet (by winding them up and/or down) until
you achieve the correct measurement at both
locations. Ensure after every adjustment that the
machine does not rock.
9
Turn on the water and check all hose connections
for leaks. Make sure there are no kinks in
the hoses.
10
Uncoil power cord, remove and discard
the plastic pin cover, and plug into
wall socket.
5
Corner cabinets
Adjustable feet
Rubber insert
Fig.5 Adjusting levelling feet
Measure here
Neck ring
Top deck
Fig.6 Measure at the front of the machine
Note:
Measurements for the different models:
90 ± 2 (600 mm wide, 7 kg capacity machine)
95 ± 2 (650 mm wide, 8 kg capacity machine)
Ensure you measure correctly for the size of
machine you have.
Fig.7 Measure at the left side of the machine
6
Installation instructions
Clothes washer safety
This clothes washer is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a person responsible for their safety.
Your AquaSmart 2™ can only be opened during the initial fill stage. Once the fill is complete, the
lid will be locked for safety reasons.
Supervise children at all times to ensure they do not play with the washer.
Important!
If you are using an extension cord or a portable electrical outlet device (eg multi-socket outlet
box), ensure that it is positioned so that it does not come into contact with water or moisture.
Accessories and spare parts
Available from your Fisher & Paykel Dealer or a Fisher & Paykel Authorised Repairer.
Hose Inlet Long (2 m) – Part No. 422680P
Hose Inlet Large Bore – Part No. 426123P
Drain Hose Extension – Part No. 425627P
Power Cord – If the power cord of your clothes washer is damaged it must be replaced by a
Fisher & Paykel Authorised Repairer in order to avoid a hazard, as it is not a standard power cord.
Before you do your first wash
You owe it to yourself and your AquaSmart 2™ to have it installed correctly by a technician from a
Fisher & Paykel Authorised Repairer.
Before you start, it is a good idea to go through the following checklist:
1
Has the basepacker been removed?
2
Is the hot hose connected to the hot valve marked ‘H’?
Is the cold hose connected to the cold valve marked ‘C’?
3
Is the drain hose threaded through the ‘U bend’ hose guide
(with no more than 20 mm extended) and onto your standpipe?
4
Are the rubber inserts secured into the feet on the base of your
machine, the machine levelled, and corner cabinets clear of the
floor? Refer to ‘Installation instructions’, page 5.
AquaSmart 2™ water consumption
8 kg capacity models7 kg capacity models
Regular High
Load Size
8 kg capacity82 L165 L––
7 kg capacity––72 L159 L
5 kg69 L147 L66 L141 L
3 kg60 L123 L60 L117 L
1 kg54 L88 L52 L77 L
*Consumption measured with Softener option off.
Efficiency*
Regular
Conventional
Regular High
Efficiency*
Regular
Conventional
7
Regular, High Efficiency, with the Softener option off is the recommended water saving cycle for
normally soiled, everyday washing.
AquaSmart 2™ capacity
AquaSmart 2™ offers a generous 7 kg or 8 kg capacity. The list below outlines what is included in
a 7 kg or 8 kg wash load (in accordance with AS/NZS 2040.1:2005).
Note: the above load compositions are indicative only. We recommend for everyday use that you
separate out your sheets and wash them on the specially designed SHEETS cycle.
8
The unique AquaSmart 2™ wash
The AquaSmart 2™ washer has two modes of washing, High Efficiency and Conventional.
Both modes start the same way, with a Detergent Activating wash.
Detergent Activating wash
AquaSmart 2™ fills the bowl at the selected water temperature, with
just enough water so the clothes are saturated. This small amount
of sudsy water flows through the clothes, up a specially designed
portal and back onto the clothes in a waterfall effect. This thoroughly
dissolves and activates the detergent.
High Efficiency mode
In the High Efficiency mode the AquaSmart 2™ then fills with just
enough cool water to lift the clothes off the low-profile agitator so
when it rotates, the clothes gently roll over each other. This wash
gives you the benefit of water savings, using similar quantities of
water to most front loaders.
Fig.8 Detergent Activating wash
Conventional mode
The Conventional mode is the immersion wash all top-load washer
users are familiar with. However, this mode still uses less water than
that of other top loaders which utilise the immersion wash. After the
Detergent Activating wash the AquaSmart 2™ fills with cold water
until the clothes are submerged, and gently turns the clothes over. We
recommend this mode when the dilution effect of water can solve or
prevent common wash problems. For example, when dye or colour run
can be a problem (ie new, dark-coloured garments), or when washing
sandy towels. The SHEETS cycle uses the Conventional mode.
Some cycles can be used in both modes, whilst others work in only one.
High EfficiencyConventional
Regular
Heavy Duty
Sheets–
Delicate
Easy Iron–
Colours –
Whites
Bulky–
Fig.9 High Efficiency wash
Fig.10 Conventional wash
These two wash modes mean that your AquaSmart 2™ washer gives you the best of both worlds,
to suit any laundry situation.
Sorting and loading
When sorting your wash load and loading your AquaSmart 2™ there are some important things
to consider:
Sorting
Care labels provide valuable information about the fabric type and how the garment should
be washed.
Sort items according to what they are soiled with – some soils, like mud and blood are best
washed in cold water. Oily soils (eg some foods and marks on shirt collars) are best washed in
warm water.
Always separate coloured items from whites, especially when they are new.
Some items are lint givers (eg towels, nappies), while others are lint collectors (eg black trousers,
synthetic socks). Always wash lint givers and collectors separately.
Lint GiversLint Collectors
TowelsSynthetics
ChenilleCorduroy
NappiesPolyester cottons
Before you load
Check pockets for items that could damage your clothes or get caught in the washer.
Close zippers, hooks and eyes, and other fastenings, and remove loose bra wires. All these can
damage both your AquaSmart 2™ and your clothes.
Place delicate items, such as lingerie, in a mesh laundry bag.
Pre-treat any stains taking care not to spray or wipe pre-treaters around and directly on your
washer. These can damage the plastic surfaces.
Loading
9
AquaSmart 2™ is more efficient when washing larger loads. So try to wash larger loads –
without packing clothes too tightly into the wash bowl. Wait till you have at least 4 or 5 items
before you do a wash.
Always separate out your sheets and wash them on their own using the specifically designed
SHEETS cycle. Your sheets will wash better and last longer this way.
Never wrap items around the low-profile agitator like a snake. Instead, place them in as loose
parcels, ie try not to arrange items around the wash bowl, just drop them straight in. This will
help prevent tangling and out of balance issues.
Important!
Please do not under any circumstances wash an electric blanket in your AquaSmart 2™ washer.
It is not recommended that you wash curtains in your AquaSmart 2™. Sunlight makes them
brittle and they may disintegrate during washing.
10
Sorting and loading
You may notice that your AquaSmart 2™ clothes washer behaves differently from your previous washer.
Your AquaSmart 2™, like all High Efficiency washers, has fully automatic water level selection.
This means that, like front loaders, the selection of the water level is left entirely up to the washer.
This ensures optimum wash performance and water savings. Should you wish to use more water,
simply select a Conventional cycle (refer to ‘Conventional mode’, page 8).
Sorting and loading explained
Your AquaSmart 2™, like front loading machines, uses much less water and energy than traditional
top loading clothes washers. It is important that you sort your wash load to ensure optimum wash
performance.
SHEETS – Separate out sheets and duvet covers and use the SHEETS cycle which has been
especially designed for these items. Ensure that duvet/doona covers are buttoned or zipped
up. To get the best possible wash for sheets, load these items as ‘parcels’ toward the outer edge
of the bowl rather than directly across the low-profile agitator.
COLOURED ITEMS – Dye or colour run can be a problem with High Efficiency washers, so
separate highly coloured garments especially when they are new and have not been washed
many times. Choose the COLOURS cycle. Most dye transfer occurs when clothes are left too
long in the machine at the completion of the cycle so try not to leave your coloured clothes
lingering in the machine.
BULKY ITEMS – Duvets/doonas, sleeping bags, ski jackets/blankets and throws are all items
which tend to behave unusually in a clothes washer. The lighter ones tend to float, while a
large blanket can get very heavy and make spinning difficult. Your AquaSmart 2™ has a specific
BULKY cycle option designed to take care of these washing challenges.
CREASABLES – When you are concerned about creasing or wrinkling we recommend you use
the EASY IRON cycle. Alternatively, select one of the Conventional cycles. The extra water used
by these cycles will help to reduce creasing. Reducing the spin speed of the wash may also
help (refer to page 25).
JEANS – These heavy items can be responsible for damaging other items in the wash and
require special attention when it comes to washing them. We feel that they should be washed
separately using the COLOURS cycle or the JEANS cycle.
Hint: turn your jeans inside-out before washing to help maintain their appearance.
SOIL – Very dirty, sandy or linty loads are best washed separately to prevent transfer onto
other garments. It may be that you have new towels that create lots of lint or very sandy beach
gear. We suggest using a Conventional cycle in this circumstance or the fabric softener rinse as
this will give an extra deep rinse (ie ensure the SOFTENER option is ON).
Note: there is no need to add fabric softener to the dispenser in this instance (refer to page 25).
DELICATES – To take extra special care of delicate items, we suggest using the DELICATE cycle.
A HANDWASH cycle is also available (refer to page 28).
Detergent
Choosing the right detergent
Your AquaSmart 2™ is a High Efficiency clothes washer and needs a Low Sudsing Detergent
to prevent oversudsing problems. This is the same type of detergent Front Loaders use and is
labelled, “Low Suds”, “Matic”, “High Efficiency” or “HE”.
We recommend the use of liquid detergents for best results. This is particularly important when
washing dark garments.
When washing woollens use a wool detergent but use it sparingly as these are usually very high
foaming. Do not use soap flakes or granulated soap powders.
How much detergent?
Use the instructions stated on the detergent label as a guide to the correct amount to use. The
correct amount of detergent will vary depending on the amount of soil in your clothes and the
size of your load. Jeans and work clothes may need more and towels less.
If you have over-foaming problems reduce your dosage.
If your clothes are not clean enough, try using a bit more.
Where do I put my detergent?
11
Pour your detergent into the detergent dispenser,
located on the left side of the washer.
We recommend that you measure your detergent first.
You will notice that most of the detergent placed in
the dispenser will fall into the machine. It will remain in
an area separated from your clothes until the machine
begins to fill. As the washer fills, the dispenser will be
flushed of any residue. The detergent is then mixed with
water, and specially designed ribs at the bottom of the
bowl help to rapidly dissolve the detergent to ensure
optimum wash performance.
Fig.11 Adding detergent to
the detergent dispenser
12
Fabric softener
Choosing the right cycle
If you wish to use fabric softener you will need to select the SOFTENER option which will give
you a deep rinse. If the softener option is not selected, the softener will not be dispensed.
For instructions on selecting the SOFTENER option please refer to pages 19 and 25.
Note: the SOFTENER option is defaulted to ON for all cycles. This does not require that you use
fabric softener every wash, only when you wish to.
Adding the fabric softener
Measure the softener out into the cap and pour into the fabric
softener dispenser. The softener will remain in the top of the
dispenser until the deep rinse where water flushes it into the bowl.
Note: if you fill beyond the MAX mark, the overflow will pour
fabric softener into the bowl prematurely and contribute to scrud
(described below).
Fig.12 Adding softener into
the fabric softener dispenser
Cleaning the dispenser
The funnel of the fabric softener dispenser (the top) clicks off easily. Simply place a finger down
the centre and lift. The remaining siphon tube and fabric softener well is not removable and
needs to be cleaned with hot water and an old toothbrush periodically. If the siphon tube looks
partially blocked use a cotton bud to clean.
Fig.13 Removing the fabric softener funnel
Scrud
Scrud is the name of the waxy build-up that can occur within any washer when fabric softener
comes into contact with detergent. This build-up is not brought about by a fault in the machine.
If scrud is allowed to build up in the machine it can result in stains on clothes or an unpleasant
smell in your washer. Scrud can be kept under control by using the CLEAN ME cycle regularly.
If you wish to use fabric softener we recommend to:
Use it sparingly. Measure it carefully to ensure you do not fill above the MAX level.
Clean the dispenser as soon as the cycle has finished.
Clean your machine regularly using the CLEAN ME cycle (see page 36).
Cold water washing increases the chance of this build-up occurring. We recommend a warm or
hot wash at regular intervals, eg every 5th wash.
AquaSmart 2™ safety features
Auto drain
Unsupervised clothes washers filled with water can present a drowning hazard to small children.
In order to minimise any risk of this type of accident, your AquaSmart 2™ has been
pre-programmed to know when this potential hazard is created and drain the wash water to a
safe level.
If you pause your AquaSmart 2™ at any time during the wash cycle when there is water in the
bowl, the machine will activate the AUTO DRAIN function after 3 minutes. This will drain the
water in the wash bowl to an acceptable level, removing any potential hazard.
A warning message will be displayed to warn you prior to AUTO DRAIN being activated.
Lid lock
Your AquaSmart 2™ washer is able to lock its lid during hazardous parts of the wash cycle to
provide extra safety for you and your family while it is operating.
13
The Lid lock symbol (
a glance if you can open the lid or not.
To unlock the lid at any time press START/PAUSE.
The lid will be unlocked during the initial phase of the wash. This will enable you to pre-dissolve
detergent and add or remove clothing before the wash begins.
If the lid is left open, your AquaSmart 2™ washer will be unable to lock the lid, and the cycle will
be halted. The machine will beep to alert you, and will display a message on the screen. If this
occurs, ensure that the lid is closed and press START/PAUSE.
) appears in the top right hand corner of the screen, letting you know at
Important!
Do not put anything down the Lid lock slot in the top deck.
Do not try to disable the Lid lock.
Ensure that children or infirmed persons are well supervised when around your AquaSmart 2™
washer, especially when you are using hot water, as the lid can be opened during the fill portion
of the cycle.
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