Fisher & Paykel DCS DD124P5, DCS DD224P5, DishDrawer DD124P5, DishDrawer DD224P5 Use And Care Manual

MODELS:

DD124P5 DD224P5

DishDrawer®

Use and Care Guide

Contents

Safety and warnings

Controls

Operation

Wash program chart

Caring for your dinnerware

Dishwasher standards test

Accessories

Detergent dispenser

Rinse agent dispenser

Option adjustments

User maintenance instructions

Troubleshooting

Fault codes

Warranty and service

Important!

SAVE THESE INSTRUCTIONS

The models shown in this User Guide may not be available in all markets and are subject to change at any time. For current details about model and specification availability in your country, please go to our website www. dcsappliances.com or contact your local DCS by Fisher & Paykel dealer.

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Safety and warnings

Your DishDrawer has been carefully designed to operate safely during normal dishwashing procedures. Please keep the following guidelines in mind when you are using your DishDrawer®. Please read all instructions before operating the DishDrawer®.

Important safety precautions

The information in this manual must be followed to minimize the risk of fire or explosion or to prevent property damage, personal injury or loss of life. Use the DishDrawer® only for its intended function as described in this User Guide. Use only detergents or rinse agent recommended for use in a domestic Dishwasher and keep them out of reach of children. Check that the detergent dispenser is empty after the completion of each wash program. When loading items to be washed, locate sharp items so that they are not likely to damage the lid seal and load sharp knives with the handles up to reduce the risk of cut type injuries. Do not touch the heater plate during or immediately after use. Do not operate your DishDrawer® unless all the enclosure panels are properly in place. Do not tamper with the controls. Do not abuse, sit on, stand in or on the drawer or dish rack of the DishDrawer®. The cup racks are designed to support cups, glasses and kitchen utensils. When the cup racks are in the DishDrawer® do not lean on or use the cup racks to support your body weight. To reduce the risk of injury, do not allow children to play in or on the DishDrawer®. Under certain conditions hydrogen gas may be produced in a hot water heater system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the dishwasher, turn on all hot water taps and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As gas is flammable, do not smoke or use an open flame during this time. Remove the door to the washing compartment when removing an old dishwasher from service or discarding it. Dishwasher detergents are alkaline. They can be dangerous if swallowed. Avoid contact with skin and eyes, keep children and infirm person(s) away from the dishwasher when the drawer is opened.

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Safety and warnings

Important safety precautions

Installation

This DishDrawer® must be installed and located in accordance with the Installation Instructions before it is used. If you did not receive Installation Instruction sheets with your DishDrawer®, you can order them by calling your Authorized Service Agent or from the DCS by Fisher & Paykel website, www.dcsappliances.com. Installation and service must be performed by a qualified technician. If the power supply cord is damaged, it must be replaced by a dealer or Authorized Service Center or a similar qualified trades person in order to avoid a hazard. Ensure the DishDrawer® is secured to adjacent cabinetry using the brackets provided. Failure to do so may result in an unstable product, which may cause damage or injury. Do not operate this appliance if it is damaged, malfunctioning, partially disassembled or has missing or broken parts, including a damaged power supply cord or plug. Do not store or use gas, or other flammable vapors and liquids in the vicinity of the DishDrawer®. Connect to a properly rated, protected and sized power supply circuit to avoid electrical overload. Make sure that the power supply cord is located so that it will not be stepped on, tripped over or otherwise subject to damage or stress. Do not install or store the DishDrawer® where it will be exposed to temperatures below freezing or exposed to weather. Do not use an extension cord or a portable electrical outlet device (e.g. multi-socket outlet box) to connect the DishDrawer® to the power supply. This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances. Improper connection of the equipmentgrounding conductor can result in a risk of electric shock. Check with a qualified electrician or service representative if you are in doubt as to whether the appliance is properly grounded.

Maintenance

Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in this User Guide. We recommend that you call an Authorized Service Agent. Keep the floor around your appliance clean and dry to reduce the possibility of slipping. Keep the area around/underneath your appliance free from the accumulation of combustible materials, such as lint, paper, rags and chemicals. When cleaning the underside of the filter plate, care must be taken on the sharp outer edge to avoid the risk of cut type injuries.

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Safety and warnings

Important safety precautions

Important!

Under no circumstances should you open the drawer while the DishDrawer® is in operation.

Operational

Always press the

button to pause and wait until you hear the three additional beeps before opening the drawer. The DishDrawer® must be used with the motor assembly, filter plate, drain filter and spray arm in place. When disconnecting the appliance grasp the plug rather than the power supply cord or junction of cord to avoid damage. Take care when loading the DishDrawer® not to load dishware items so they prevent the lid from properly sealing with the drawer. Items should be placed so they do not protrude above and/or forced into the drawer, otherwise a service call may result. Household appliances are not intended to be played with by children. Children or persons with a disability which limits their ability to use the appliance, should have a responsible person instruct them in its use. The instructor should be satisfied that they can then use the appliance without danger to themselves or their surroundings. Close supervision is necessary if this appliance is used by or near children. Do not allow children to play inside, on or with this appliance or any discarded appliance. If a Dishwasher cleaner is used, we would strongly recommend a wash program with detergent should be run immediately afterward, to prevent any damage to the DishDrawer®. The DishDrawer® is designed for washing normal household utensils. Items that are contaminated by petrol, paint, steel or iron debris, corrosive, acidic or alkaline chemicals are not to be washed in the DishDrawer®. If the DishDrawer® is not being used for long periods of time, turn the electricity and water supply to the DishDrawer® off.

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Controls

If you have a double DishDrawer®, each drawer has its own controls and can run independently of the other.

Power button

The button turns the DishDrawer® on or off. Opening the drawer will automatically turn the DishDrawer® on for 30 seconds. To end a wash program in mid cycle, press the

button. Any water in the DishDrawer® will be

pumped out.

Start/Pause button

The

button starts a wash program. Press the button to pause or restart the DishDrawer® during a wash program. When paused, wait for three beeps before opening the drawer. Forcing the drawer open while in mid cycle may cause damage or injury.

Delay Start

The button also sets the Delay Start feature which can delay the start of a wash program from 1 to 12 hours.

To activate Delay Start

Press and hold the button until the light above the button turns purple.

Continue holding the button down until the desired delay time has been reached. The

DishDrawer® will emit audible ‘beeps’ as you hold the

button down, each beep indicates

another hour delay.

The DishDrawer® will start once the drawer is closed and the delay time has elapsed.

To cancel Delay Start

Press the button.

Lock button (optional)

The button activates/deactivates the Keylock or the Childlock functions.

Keylock

The Keylock feature disables all the buttons on the DishDrawer®. To activate, press and hold the

button until you hear one beep (3 seconds). The light above

the

button is lit when Keylock is activated.

To cancel the Keylock feature, press and hold the

button until the light above the button

disappears.

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Controls

Childlock

The Childlock feature locks the drawer and disables all the buttons on the badge. To activate, press and hold the

button until you hear two beeps (5 seconds). The light above

the

button is lit when Childlock is activated.

To cancel the Childlock feature, press and hold the

button until the light above the button

disappears.

Wash program selector

Press the button inside the drawer to select a wash program. The DishDrawer® will remember the last program used.

Eco button (optional)

Press the button if you would like the wash program to use less energy and water. The red ECO light will indicate the feature is on. If your dishes are heavily soiled or you require enhanced dry performance, we do not recommend ECO programs.

Power failure

If the DishDrawer® is operating and a power failure occurs, it will stop. The DishDrawer® may be unable to be opened during this time. When the power supply is resumed, the DishDrawer® will restart in the same part of the wash program.

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Operation

Load dishes

Remove all food scraps and load the dishes.

Add detergent

Check rinse agent

Press the button

Select a wash program

Select (optional)

Check

Ensure there is nothing obstructing the

spray arm. The drain filter must be level with the filter plate.

Start

Close the drawer and press the

button.

Finish

The DishDrawer® will beep six times to indicate the end of the wash program. At the end of the wash program the drying fan will continue to run for a set time or until the drawer is opened. The fan assists with drying and uses negligible amounts of energy. It

is normal for some water to remain in the drain filter area after the wash program is complete.

DD224 only: At the end of a wash program,

you may find both drawers draining simultaneously. This is normal.

2,3

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Wash program chart

Standard wash program - when to use

Heavy

Heavily soiled pots, pans and dishes.

Normal

Dishes with normal soils for optimum wash and dry performance.

Fast

Lightly soiled dishes.

Delicate

Lightly soiled and heat sensitive crockery.

Rinse

Prevents odors and soils drying on dishes.

pre wash 1 pre wash 1 pre wash pre wash pre wash 2 pre wash 2 main wash 150

F main wash 140oF main wash 130oF main wash 120oF post rinse 1 post rinse post rinse post rinse post rinse 2 final rinse 163

F final rinse 140oF final rinse 120oF final rinse 130oF

drying phase drying phase drying phase

Eco wash program - when to use

Heavy

Heavily soiled everyday dishes.

Normal

Normal soiled dishes for optimum energy use.

Fast

Lightly soiled, non greasy dishes.

Delicate

Lightly soiled, non greasy and heat sensitive crockery.

pre wash 1 pre wash pre wash pre wash 2 main wash 150

F main wash 130oF main wash 115oF main wash 115oF post rinse 1 post rinse post rinse post rinse post rinse 2 final rinse 150

F final rinse 130oF final rinse 115oF final rinse 120oF

drying phase drying phase drying phase

Note:

Wash times can vary depending on the incoming water temperature, ambient conditions, type of dish load and whether the drawer has been opened during the wash. Wash times are only APPROXIMATE and are based on 120°F incoming water.

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Caring for your dinnerware

The combination of high temperatures and dishwasher detergent may cause damage to some items if they are washed in a dishwasher. Remember, if in any doubt about any aspect concerning items washed in the DishDrawer®, follow the instructions from the manufacturer of the items, or wash the item by hand.

Cutlery & silverware

All cutlery and silverware should be rinsed immediately after use to prevent tarnishing caused by some foods. The Rinse wash program is useful for this. Silver items should not come into contact with stainless steel, e.g. other cutlery. Mixing these items can cause staining. Remove silver cutlery from the DishDrawer® and hand dry it immediately after the program has finished if needed.

Aluminum

Aluminum can be dulled by dishwasher detergent. The degree of change depends on the quality of the product.

Other metals

Iron and cast iron objects can rust and stain other items. Copper, pewter and brass tend to stain.

Woodware

Wooden items are generally sensitive to heat and water. Regular use in a dishwasher may cause deterioration over time. If in doubt, wash by hand.

Glassware

Most everyday glassware is dishwasher safe. Crystal, very fine and antique glassware may etch that is, become opaque. You may prefer to wash these items by hand.

Plastic

Some plastic may change shape or color with hot water. Check manufacturer’s instructions about washing plastic items. Washable plastic items should be weighed down so they do not flip over and fill with water or fall through the basket during the wash.

Decorated items

Most modern china patterns are dishwasher safe. Antique items, those with a pattern painted over the glaze, gold rims or hand painted china may be more sensitive to machine washing. If in doubt, wash by hand.

Glued items

Certain adhesives are softened or dissolved in machine washing. If in doubt, wash by hand.

Vacation time

If the DishDrawer® is not going to be used for some time, we recommend you ensure the baskets are empty. Leave the inside of the DishDrawer® clean. Leave the drawers ajar to allow air to circulate. Turn off both the power and water supply to the DishDrawer®.

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Dishwasher standards test

The DishDrawer®s are tested to various standards for both wash and dry performance. The following are loading pattern diagrams, detergent quantities and rinse agent quantities used for the DishDrawer®.

Wash Program

Normal Cycle

Detergent Quantities

Rinse Agent

a. 5g (pre wash) per drawer b. 10g (main wash) per drawer

Setting 4

Recommended Loading Pattern

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Open detergent dispenser

Top drawer Bottom drawer

12 3 4 5 6

222 2 2

44 444

361

331 33

153

133

The inserts and racks can be added or removed to suit your individual needs. If you have the double DishDrawer® model, some of the accessories are interchangeable between the two drawers. For example you can combine the two Mega Racks into one drawer and wash all cups and glasses, leaving the other drawer for plates and larger items.

a. basket

The basket holds some of the accessories in place and keeps dishes away from the spray arm.

b. Drain filter access panel

The drain filter access panel is designed to snap onto the basket over the drain filter. This prevents objects from touching the base of the DishDrawer® and stopping the rotation of the spray arm, while still giving access to the drain filter.

c. Mega rack

The Mega rack is designed to hold glasses, cups and small plates.

d. Plate insert

The plate insert supports plates and bowls.

How to install the Mega rack

To install the Mega rack, place the outer legs of the rack on top of the basket, and clip the Mega rack to the side of the basket. When the Mega rack is correctly installed it should not feel loose in the basket.

Accessories

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Accessories

Cup racks

Cups, glasses and kitchen utensils can be placed on the left and right hand side of the cup racks. For best performance ensure there are no large items

below, blocking the wash water from reaching the cup racks. Wine glasses can be supported on the cup racks if used in conjunction with the Mega rack. There are stops on the cup rack to prevent cups from touching the DishDrawer® wall. This will maximize the dry and wash performance.

Cutlery basket

Cutlery, small kitchen utensils and some plastic lids are best placed into the cutlery basket. For best wash performance, we recommend loading cutlery

with handles pointing down and sharp utensils with their handles facing up, to reduce the risk of injury. Mix spoons, knives and forks within each section, to stop cutlery from nesting together and to ensure the water circulates freely. Keep stainless steel from touching silver cutlery to avoid staining. Small items, like plastic lids, can be placed under the antinesting grid. This will prevent them from being displaced by wash water and falling to the bottom, where they may stop the spray arm rotation.

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Wash water for the DishDrawer® comes from the spray arm which is situated inside the base of the drawer. The spray arm rotates, providing wash water to all areas of the wash compartment so care needs to be taken when loading dishes to ensure there is enough space for the water to reach all areas, particularly the cup racks. If there are any items blocking the spray arm path or the wash water, then the performance will be reduced.

How to load your DishDrawer®

Note: The basket and its inserts are not designed to be lifted out of the DishDrawer® while loaded with dishes.

How NOT to load your DishDrawer®

Overcrowded and wash water will not reach some of the dinnerware. Cups, glasses and bowls must have their openings facing down.

The plates are nesting together and wash water may not get through. Ensure cutlery are not nesting or stuck together. They need to be evenly spread out.

Ensure dishware items are not forced into or protrude out of the drawer as it may prevent the lid from properly sealing which could result in a service call. Locate sharp items safely to prevent injuring the user and damaging the lid assembly. Check the bottom of the cutlery basket to ensure sharp or pointed items have not come through as they may stop spray arm rotation.

Ensure cutlery has not fallen through the basket and stopped the spray arm from rotating. The large bowl is blocking wash water reaching the cup racks. Large utensils should be on cup racks so they do not become dislodged and stop the spray arm from rotating. Sharp or pointed items must be placed horizontally or with sharp edges/points facing down to avoid risk of injury.

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Detergent dispenser

Pre Wash Compartment

10g / 2 teaspoon capacity

Main Wash Compartment

30g / 6 teaspoon capacity

Detergent Dispenser Latch

Rinse Agent Indicator Light

Rinse Agent Plug

Important!

Only use powdered detergent recommended for domestic automatic dishwashers in the detergent dispenser. Dishwasher detergents are strongly alkaline and can be dangerous if swallowed. Avoid contact with skin and eyes. Keep children and infirm persons away from the DishDrawer® when the drawer is open. Check that the detergent receptacle is empty after completion of the wash cycle. Do not place dishwasher tablets in the detergent dispenser Detergent and dishwasher tablets should not be in direct contact with dishes or cutlery. Liquid detergents are not suitable to be used in the DishDrawer®. Hand washing liquids, soap, laundry detergents or disinfectants will damage the DishDrawer®.

Filling the detergent dispenser

Press the latch down and the door will open.

Pour in detergent. No detergent is needed for the Rinse

program.

After filling the main wash compartment, close the dispenser

door until it clicks shut. The detergent will automatically be released into the DishDrawer® during the wash program.

Closed detergent dispenser

Open detergent dispenser

a,b

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Detergent dispenser

Detergent quantities

The detergent quantities recommended below are for individual drawers.

Wash type Wash program Detergent quantities

prewash (teaspoons)

main wash (teaspoons)

Hard (>150ppm or >9gpg) All* 2 6 Medium (100-150ppm or 6-9gpg) All* 2 4 Soft (<100ppm or <6gpg) Heavy

Normal Delicate Fast

1 1

3 2 1 1

* No detergent is required in the pre wash compartment for the fast wash program.

Hard water situations

If you live in a hard water situation, we recommend the installation of a household water softener to improve the water quality, detergent effectiveness and prevent the build-up of calcium deposits on dishes and in the DishDrawer®.

Certain brands of dishwasher detergent contain varying quantities of phosphates, which help soften water. We suggest you use a detergent with high phosphate content to improve the wash. The detergent compartments need to be completely FULL and rinse agent is used with its setting fixed at 5.

We recommend the use of a dishwasher cleaner/descaler whenever you notice a build-up of calcium deposits in your DishDrawer®.

After you have used the dishwasher cleaner/descaler you must run another wash program with detergent to prevent damage to the DishDrawer®.

Soft water situations

If you live in an area of naturally soft water or your household water is softened, avoid using too much detergent in your DishDrawer®. An excess amount of detergent is very aggressive on glassware and may cause irreversible etching.

Etching is a chemical deterioration that occurs on the surface of glassware when it is subjected to high temperatures, too much detergent and/or soft water situations. Etching is caused by a combination of very hot water, which causes the detergent to become very aggressive, but because the water is soft, there are no water hardness mineral ions for the detergent to bind to, so it extracts mineral ions directly from the glass.

Etching looks like rainbow-colored film, as the glass is subjected to further washing the surface will eventually appear opaque. This type of etching is irreversible.

To prevent further etching from occurring on glassware, use less detergent (follow the recommended detergent quantities in the User Guide for soft water situations), and ensure the dishwasher is not overloaded, so water can reach all the dishes during the wash.

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Rinse agent dispenser

We highly recommend the regular use of liquid rinse agent to give the best drying results. Rinse agent gives a streak free, sparkling clean look to glass and chinaware, in addition it prevents metal from tarnishing. The rinse agent dispenser is on the inside of each drawer, located underneath the detergent dispenser. The dispenser holds approximately 1.7 fl oz (50 ml) of rinse agent.

Filling the rinse agent dispenser

Turn the plug counter-clockwise and remove.

Pour the rinse agent into the circular opening.

Take care not to spill rinse agent into the

DishDrawer®. Any spillages must be wiped up to prevent excess foaming. Failure to wipe rinse agent spillages may result in a service call which will not be covered by warranty.

Fit the plug back into the original position.

How much rinse agent to use

The regulator may need adjusting to suit your water conditions. The lowest setting is ‘1’ and the highest is ‘5’. Refer to Option Adjustments section to adjust the rinse agent setting. If there is excessive foam at the end of the wash, reduce the setting. If dishes are wet or streaky after drying, increase the setting.

Rinse agent indicator light

If the rinse agent indicator light is red, refill the dispenser. If the rinse agent indicator light is dimly lit or not lit at all, there is enough rinse agent for the wash.

Note: Lighter colored rinse agents will not dim the indicator light as effectively as darker colored rinse

agents. When the rinse agent is being dispensed, you may notice some unusual noises during the wash, this is normal.

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Option adjustments

The following options can be adjusted to suit your preferences.

Rinse Agent setting

Reduce the Rinse agent setting if there is excess foam after a wash program. Increase the Rinse agent setting if dishes are wet or streaky after a wash program.

Auto Power setting

By default, DishDrawer® will automatically turn on whenever the drawer is opened. Washing will not start until the drawer is closed and the

button has been pressed. If you do not want the

DishDrawer® to turn on automatically, this feature can be turned off.

End of Wash Program Beeps

By default, DishDrawer® will beep six times at the end of a wash program. This feature can be turned off.

Closed Drawer option

The Closed Drawer option will lock the DishDrawer® when the drawer is closed. When you wish to open the drawer, press the

button. When the drawer is fully closed again, the lid will automatically seal and lock after 30 seconds. If the Lock feature is used in conjunction with the Closed Drawer Option, pressing the

button will not unlock the drawer. The Lock feature

must be turned off to enable DishDrawer® to be opened.

Note: this option is highly recommended if the DishDrawer is to be used in motor homes.

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Option adjustments

How to make option adjustments

Follow the steps

below Rinse Agent setting Auto Power option

End of Wash

Program Beeps

option

Closed Drawer

option

First

Enter Option Adjustment Mode

Press the button to turn power on. Open DishDrawer.2 Press and hold the and buttons for 5 seconds until one long beep sounds.

red / off purple / on blue / on red / on

Make an

adjustment

The current setting is shown

on the wash program

selector in red lights. If four

red lights are lit, the option

selected setting is set to four.

Press the

button to

increase the setting.

Press the

button to turn the selected option on or off.

Save

Press the button to save the change.

Example

Rinse Agent setting set to

four

On Off

The option sequence will start again from the Rinse Agent setting.

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User maintenance instructions

Cleaning the surfaces

Important!

We do not recommend the use of the following cleaning aids on/in your DishDrawer® as they may damage the surfaces:

Plastic or stainless steel scouring pads Abrasive, solvent, household cleaners Acid or alkaline cleaners Hand washing liquids or soap Laundry detergents or disinfectants Proprietary ‘Stainless Steel’ cleaners or polishes as these may damage the protective coating.

Wipe with a clean damp cloth. Take care not to wet the control panel.

Dry with a clean lint-free cloth.

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Cleaning the drain filter, spray arm and filter plate

We recommend that the drain filter is cleaned whenever there is evidence of food particles. The spray arm and filter plate may need cleaning about once a month in normal use or more often should the need arise.

If a dishwasher cleaner/descaler is used, you must run a wash program with detergent immediately afterward to prevent any damage to your DishDrawer®.

Important !

The DishDrawer® must be used with the filter plate, drain filter and spray arm correctly in place.

Cleaning the drain filter

Lift up the drain filter access panel on the basket

(if fitted).

Lift and remove the drain filter.

Empty, rinse clean under running water and

replace back into the allocated space.

Ensure the drain filter is flush with the filter plate.

User maintenance instructions

Internal parts of the DishDrawer®

a Spray arm b Filter plate c Drain filter

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User maintenance instructions

Cleaning the spray arm and filter plate

Ensure the DishDrawer® is cool before you start cleaning and follow the instructions for removing the drain filter and spray arm.

Remove the basket carefully. Lift from the back

end first to prevent knocking the detergent

and rinse agent dispenser.

Lift the spray arm and shake any foreign material

out.

Rinse the spray arm clean under running water

and wipe with a damp cloth.

In the center of the filter plate there are two rings.

Hold the center ring still and turn the outer ring counter-clockwise, about a 1/8 turn. This will release the filter plate.

Lift the filter plate out.

When cleaning the underside of the filter plate,

take care handling the sharp outer edge to avoid the risk of cuts.

Remove any foreign material, wash in hot soapy

water and rinse thoroughly in clean water. The heater plate can be wiped with a damp cloth.

Replace the filter plate so it lies flat in the base of

the drawer ensuring the filter plate is fully locked into position with the center ring.

To lock the filter plate into position, ensure the

lines align with each other (refer to the diagram for the correct position). The filter plate must not be able to move about freely.

Replace the spray arm back onto the impeller.

Replace the basket, lowering the front edge of the

basket into position first.

Note: Where there is broken crockery or glass in the drawer, it must be carefully removed to prevent damage to the DishDrawer®.

Correct locking position of filter plate with motor assembly (under spray arm)

a Outer ring b Impeller c Correct alignment marks d Center ring

Troubleshooting

Problem Possible Cause What to do Unclean dishes

Wash program unsuitable for the load.

Refer to the wash programs section for a suitable wash program, or the soils were too heavily baked on and dishes may need soaking.

Spray arm unable to rotate. Ensure no items are obstructing the spray

arm path.

DishDrawer® overloaded/ incorrectly loaded.

Refer to the section on loading.

Filter plate/drain filter is incorrectly inserted.

Refer to the care and cleaning section.

Detergent put in the wrong compartment.

Detergent must be placed in the large compartment.

Excess food not removed from dinnerware prior to loading.

Scrape all food scraps off dinnerware prior to loading.

Unsuitable detergent. Use recommended brands of dishwasher

detergent. Only use powder detergent.

Not enough detergent. Refer to the detergent section or the

detergent manufacturer’s instructions.

Spray arm holes are blocked. Clean the spray arm.

Filter plate/drain filter is blocked.

Clean the filter plate and drain filter.

Mega rack incorrectly installed.

Refer to the accessories section for correct installation.

Foaming Incorrect amount of

detergent.

Refer to the detergent section or consult the detergent manufacturer’s instructions.

Too much egg in the wash load.

Increase the amount of detergent.

Rinse agent setting too high. Decrease the rinse agent setting.

Water leaking Drain hose disconnected

from waste pipe.

Reconnect the drain hose to the waste pipe.

Supply inlet hose not properly connected.

Ensure the inlet hose is connected securely.

Other leaks. Turn water and power supplies to the

DishDrawer® off. Call your dealer or Authorized Service Agent.

DishDrawer® will not open

Childlock function is on or the Closed Drawer option is on, or both.

Turn Lock off. Hold down the

button until

the light above the

button disappears

and/or press the button to open the DishDrawer®.

Power failure during cycle.

Wait until power resumes, cycle will restart in same part of wash program.

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Troubleshooting

Problem Possible Cause What to do Continuous

beeping

A fault has occurred. Refer to the Fault codes section.

Intermittent beeping

DishDrawer® is in pause mode.

Close the DishDrawer® and press the button.

DishDrawer® will not start

Power supply is not connected.

Connect the power supply.

The drawer is not closed properly.

Ensure the drawer is firmly closed.

Lock feature is on.

Turn Lock off. Hold down the

button until

the light above the

button disappears.

button not pressed.

Press the button.

Excess water in the DishDrawer®

Drain hose(s) bent or kinked.

Straighten the drain hose(s).

Blocked filters. Clean the filter plate/drain filter. Refer to the

Care and cleaning section.

Water marks on the dishes

Rinse agent depleted. Refill the rinse agent dispenser. Rinse agent setting too low. Increase the rinse agent setting. DishDrawer® overloaded/

incorrectly loaded.

Refer to the section on loading.

DishDrawer® interior is stained

Some foods, like tomato based products, may stain the inside of the DishDrawer®.

Pre-rinse dishes before placing in the DishDrawer®. Alternatively, using the Rinse program after adding the dishes may minimize staining.

Dishes did not dry Incorrect loading. Ensure the dishes are not nesting together.

Rinse agent depleted. Refill the rinse agent dispenser. Rinse agent setting too low. Increase the rinse agent setting. Eco wash program used. Choose a standard wash program.

No detergent dispensed

Detergent dispenser was wet when loaded.

Clean the dispenser and ensure the dispenser is dry when adding detergent.

Excessive motor noise

The filter plate and/or spray arm is incorrectly placed.

Refer to the care and cleaning section for details on correct placement.

No water in the motor area. This usually occurs on the first use or when

the DishDrawer® has not been used for long periods of time. Run the DishDrawer® through a wash program.

How to recognize a fault code

When a fault has occurred, the DishDrawer® will continuously beep every second.

The fault code will be displayed on the wash program selector.

Each fault code is shown in the following chart.

How to attend to a fault code

Press the button to remove the fault code.

If the fault code and continuous beeps cannot be removed by pressing the button, turn the

DishDrawer® off at the power supply.

We recommend you check the following chart and correct the fault where possible.

After attending to the fault, turn the DishDrawer® on at the power supply.

If the fault code and continuous beeps remain, turn the water and power supply off to the

DishDrawer®.

When calling your Authorized Service Center advise them of the fault code that has appeared

on the DishDrawer®. This information will help the Authorized Service Center respond to your request.

Fault codes

US CA

Fault codes

Fault Codes Possible Causes What to Do

Flood switch has been activated.

Turn the water and power supply to the DishDrawer® off and call your Authorized Service Center.

Motor problem. Call your Authorized Service Center.

Temperature sensor failed.

Ensure water coming in through the inlet hose is less than 149

F. You may need to install a tempering valve on your water supply.

Faulty temperature sensor or element