INSTALLATION INSTRUCTIONS
USER GUIDE
Touch control ceramic glass cooktops
CE604DTB, CE704DTB and CE754DTB
models
NZ AU
CONTENTS
Safety and warnings 2
Installation instructions 8
Introduction 14
Using your cooktop 16
Using your cooktop’s special features 20
Cooking guidelines 25
Care and cleaning 28
Troubleshooting 30
Warranty and service 32
IMPORTANT!
SAVE THESE INSTRUCTIONS
The models shown in this user guide may not be available in all markets and are subject
to change at any time. For current details about model and specification availability in
your country, please go to our website www.fisherpaykel.com or contact your local
Fisher & Paykel dealer.
1
SAFETY AND WARNINGS
Your safety is important to us. Please read this information before using your cooktop.
Installation
!
WARNING!
Electrical Shock Hazard
Disconnect the appliance from
the mains electricity supply
before carrying out any work or
maintenance on it.
Connection to a good earth
wiring system is essential and
mandatory.
Alterations to the domestic
wiring system must only be
made by a qualified electrician.
Failure to follow this advice
may result in electrical shock or
death.
!
WARNING!
Cut Hazard
Take care - some edges are
sharp.
Failure to use caution could
result in injury or cuts.
2
SAFETY AND WARNINGS
IMPORTANT SAFETY INSTRUCTIONS
Installation
●
Read these instructions carefully
before installing or using this
appliance.
●
No combustible material or products
should be placed on this appliance at
any time.
●
Please make this information
available to the person responsible
for installing the appliance as it could
reduce your installation costs.
●
In order to avoid a hazard, this
appliance must be installed according
to these instructions for installation.
●
This appliance is to be properly
installed and earthed only by a
suitably qualified person.
●
This appliance should be connected
to a circuit which incorporates
an isolating switch providing full
disconnection from the power supply.
●
Failure to install the appliance
correctly could invalidate any
warranty or liability claims.
3
SAFETY AND WARNINGS
Operation and maintenance
!
Electrical Shock Hazard
Do not cook on a broken or
cracked cooktop. If the cooktop
surface should
break or crack, switch the
appliance off immediately at the
mains power
supply (wall switch) and contact
a qualified technician.
Switch the cooktop off at
the wall before cleaning or
maintenance.
Failure to follow this advice
may result in electrical shock or
death.
WARNING!
!
WARNING!
Fire Hazard
Unattended cooking on a hob
with fat or oil can be dangerous
and may result in fire.
NEVER try to extinguish a fire
with water, but switch off the
appliance and cover flame, eg
with a lid or fire blanket.
Do not store items on cooking
surfaces.
Failure to follow this advice may
result in serious burns or death.
4
SAFETY AND WARNINGS
!
WARNING!
Hot Surface Hazard
During use, accessible parts of
this appliance will become hot
enough to cause burns.
Do not let body, clothing or
any item other than suitable
cookware contact with the
ceramic glass until the surface is
cool.
Never leave metal objects on the
cooktop as they can become hot
very quickly.
Keep children away.
Handles of saucepans may be
hot to touch. Check saucepan
handles do not overhang other
cooking zones that are on. Keep
handles out of reach of
children.
Failure to follow this advice
could result in burns and scalds.
!
WARNING!
Cut Hazard
The razor-sharp blade of a
cooktop scraper is exposed
when the safety
cover is retracted. Use with
extreme care and always store
safely and out
of reach of children.
Failure to use caution could
result in injury or cuts.
5
SAFETY AND WARNINGS
Operation and maintenance
IMPORTANT SAFETY INSTRUCTIONS
●
CAUTION: The cooking process
has to be supervised. A short term
cooking process has to be supervised
continuously.
●
Never leave the appliance unattended
when in use. Boilover causes smoking
and greasy spillovers that may ignite.
●
Never use your appliance as a work or
storage surface.
●
Never leave any objects or utensils
other than suitable cookware on the
appliance.
●
Never use your appliance for warming
or heating the room.
●
Do not allow children to play with the
appliance or sit, stand or climb on it.
●
Do not store items of interest to
children in cabinets above the
appliance. Children climbing on the
cooktop could be seriously injured.
●
Do not leave children alone or
unattended in the area where the
appliance is in use.
●
Children of less than 8 years old must
be kept away from the appliance
unless continuously supervised.
6
SAFETY AND WARNINGS
IMPORTANT SAFETY INSTRUCTIONS
●
This appliance can be used by
children aged from 8 years and above,
and persons with reduced physical,
sensory or mental capabilities or
lack of experience and knowledge,
if they have been given supervision
or instruction concerning the use of
the appliance in a safe way and they
understand the hazards involved.
●
Cleaning and user maintenance shall
not be done by children without
supervision.
●
Do not repair or replace any part
of the appliance unless specifically
recommended in the manual. All
other servicing should be done by a
qualified technician.
●
Do not use a steam cleaner to clean
your cooktop.
●
Do not place or drop heavy objects
on your cooktop.
●
Do not stand on your cooktop.
●
Do not use pans with jagged edges
or drag pans across the ceramic glass
surface as this can scratch the glass.
●
Do not use scourers or any other
harsh/abrasive cleaning agents to
clean your cooktop, as these can
scratch the ceramic glass.
●
If the power supply cable is damaged,
it must only be replaced by a qualified
technician.
●
Do not operate your cooktop by
means of an external timer or
separate remote-control system.
7
INSTALLATION INSTRUCTIONS
Cooktop and cutout dimensions
Drawings for illustration purposes only
C
B
X
A
I
C
D
G
F
X Terminal block location:
Electrical connection is made at the middle rear
PRODUCT AND CUTOUT DIMENSIONS
CE604DTB
E
CE704DTB
CE754DTB
MM MM MM
Overall width of cooktop 600 700 750
A
Overall depth of cooktop 530 530 530
B
Height of chassis (below top of bench) 48 48 48
C
I
Height of terminal block (below top of bench) 58 58 58
C
Width of chassis 552 552 715
D
Depth of chassis 480 480 480
E
Overall width of cutout 560 560 725
F
Overall depth of cutout 490 490 490
G
8
INSTALLATION INSTRUCTIONS
Clearances
Drawings for illustration purposes only
A
D
C
E
CLEARANCE DIMENSIONS
Minimum clearance from rear edge of cutout to:
A
nearest combustible surface
Minimum clearance from glass surface to:
B
rangehood
Minimum clearance from side edges of cutout to:
C
nearest combustible surface
Minimum clearance from benchtop to:
D
overhead cabinet not directly above the cooktop
Minimum clearance below top of benchtop to:
E
thermal protection barrier
C
B
CE604DTB
MM MM MM
55 55 55
650 650 650
85 135 78
450 450 450
68 68 68
CE704DTB
CE754DTB
9
INSTALLATION INSTRUCTIONS
Before you install the cooktop, make sure that
●
the benchtop is square and level, and no structural members interfere with space
requirements
●
the benchtop is made of a heat-resistant material
●
the cooktop will not be installed directly above a dishwasher, as the humidity may
damage the cooktop
●
the installation will comply with all clearance requirements and applicable standards and
regulations
●
a suitable isolating switch providing full disconnection from the mains power supply
is incorporated in the permanent wiring, mounted and positioned to comply with the
local wiring rules and regulations. The isolating switch must be of an approved type
and provide a 3 mm air gap contact separation in all poles (or in all active [phase]
conductors if the local wiring rules allow for this variation of the requirements)
●
the isolating switch will be easily accessible to the customer with the cooktop installed
●
you consult local building authorities and by-laws if in doubt regarding installation
●
you use heat-resistant and easy-to-clean finishes (such as ceramic tiles) for the wall
surfaces surrounding the cooktop.
When you have installed the cooktop, make sure that
●
the power supply cable is not accessible through cupboard doors or drawers
●
there is adequate flow of fresh air from outside the cabinetry to the base of the cooktop
●
if the cooktop is installed directly above an oven or its base is accessible through a
cupboard or drawer space after installation, a thermal protection barrier is installed
below the base of the cooktop (see below)
●
the isolating switch is easily accessible by the customer
●
you complete the ‘Final checklist’ at the end of these installation instructions.
The thermal protection barrier must be:
●
removable
●
heat-resistant
●
made from low thermal conductivity material
●
at least 20 mm below the base of the cooktop to ensure adequate ventilation
< Fresh air from
outside the
mm min.
cabinetry
20
Thermal protection barrier
10
INSTALLATION INSTRUCTIONS
Fastening the cooktop to the bench
1 Turn the cooktop upside down and place it on a soft surface.
2 Spread the seal around the edges of the ceramic glass with the adhesive side facing
down, making sure that the whole perimeter is sealed. Cut off any excess material.
3 Mount the supplied clamps (A) and screws (B) onto the cooktop, as shown (without
tightening the screws).
4 Place the cooktop into the cutout, then tighten the screws to clamp the cooktop
securely to the bench.
5 Using a sharp cutter or trimmer knife, trim the excess sealing material around the edge
of the cooktop. Take care not to damage the benchtop.
Note: if your bench is thicker than 40 mm, recess the underside to between
30 and 40 mm.
A
B
Adhesive side
A
B
B
A
B
Seal
Preparing the cooktop before installation (models may vary)
Seal
A
B
Fastening the cooktop to the bench
A
40 mm max.
30 mm min.
11
INSTALLATION INSTRUCTIONS
Connecting the cooktop to the mains power supply
IMPORTANT!
●
This cooktop must be connected to the mains power supply only by a suitably
qualified person.
●
This cooktop must be earthed.
●
Before connecting the cooktop to the mains power supply, check that:
●
the domestic wiring system is suitable for the power drawn by the cooktop
●
the voltage corresponds to the value given on the rating plate
●
the power supply cable sections can withstand the load specified on the rating plate.
●
To connect the cooktop to the mains power supply, do not use adapters, reducers, or
branching devices, as they can cause overheating and fire.
●
The power supply cable must not touch any hot parts and must be positioned so that its
temperature will not exceed 75 oC at any point.
Power supply
CE604DTB 6400W @ 220-240/380-415V 2N~ (28A)
CE704DTB 6400W @ 220-240/380-415V 2N~ (28A)
CE754DTB 7300W @ 220-240/380-415V 2N~ (32A)
IMPORTANT!
Check with an electrician whether the domestic wiring
system is suitable without alterations. Any alterations
must only be made by a qualified electrician.
Connection diagrams
Single-phase connection Two-phase connection
12345
12
220 - 240 V
N (L2)L1
4
2
3
1
N L2
L1
220-240 V ~
5
PE
Opening the terminal block cover
380 - 415 V 2N
12345
PE
N
L2L1
4
2
3
PE
Bridging links
removed
1
L1
5
PE
N
L2
380-415 V 2N ~
INSTALLATION INSTRUCTIONS
TO BE COMPLETED BY THE INSTALLER
Is the cooktop earthed?
Check that the power supply cable is NOT touching the base of the cooktop. This
will ensure that the cable is not damaged by heat from the cooktop.
Check that the power supply cable is not accessible via cupboard doors or drawers.
Is the cooktop clamped down securely?
Check that all the cooking zones function correctly. Turn on all of them to a high
setting and leave them on for at least one minute.
Are all elements glowing?
Are all touch controls and displays functioning?
To check that the ‘hot surface’ indicators function correctly, turn off all the cooking
zones. Is
Have you shown the customer how to use the cooktop? Make sure you explain to
the customer about the ‘Hot surface’ indicators. Encourage them to read the full
user guide before using the cooktop.
Complete and keep for safe reference:
Model
Serial No.
Purchase Date
Purchaser
Dealer Address
Installer’s Name
displayed in all the cooking zone displays?
H
Installer’s Signature
Installation Company
Installation Date
13
INTRODUCTION
About your new cooktop
Thank you for buying a Fisher & Paykel ceramic glass cooktop. This guide introduces
you to all its special features. We recommend you read the whole guide before using
your new cooktop, for both safety and cooking success.
For more information, visit our website listed on the back cover.
Before using your new cooktop
●
Read this user guide, taking special note of the ‘Safety and warnings’ section.
●
Remove any protective film that may still be on your cooktop.
Dual cooking zone
Cooking
zone
Cooking
zone
14
Touch
controls/
displays
Cooking
zone
Setting
selector
Cooktop layout
(layouts vary)
Touch controls overview
These indicators show
which cooking zone(s)
the timer is set for:
if flashing:
timer is selected and
ready to be set
if steadily lit:
timer is set and
counting down
if flashing and beeping:
set time is up
if on:
cooking zone
is selected
and ready to
be set
if on:
cooktop is
on
if off:
cooktop is
off
INTRODUCTION
Timer display:
- shows the
number of
minutes set/
remaining
- shows
(cleared) if
the timer is
not set
CL
if on:
outer section of the dual
cooking zone is on
if off:
outer section of the dual
cooking zone is off
if on:
controls
(except ON/
OFF) are
locked and
unresponsive
if off:
controls are
responsive
Keylock control:
Locks the
controls
(except ON/
OFF) to prevent
unintended use
ON/OFF control
Turns the cooktop
on and off
Setting selector:
Touch this area
or slide your
finger along it to
select the heat
or timer setting.
The lights above
the selector
correspond to
the setting levels
(
0-u-9)
Warning!
The
cooking
zone is not
in use but
its surface
is still very
hot!
Dual zone
control:
Turns the
outer section
of the dual
cooking zone
off and on
15
USING YOUR COOKTOP
Using the touch controls
●
The cooking zone and timer displays also function as
touch controls. To select a cooking zone or the timer,
simply touch its display. Use the ball of your finger,
not its tip. The controls respond to touch, so you
don’t need to apply any pressure.
●
Once you have selected a cooking zone or the timer,
you have 10 seconds to set it (while the little red light
at the bottom right of the display is on). If the little
red light goes out before you have had a chance to
select a setting, simply re-select the cooking zone or
timer by touching its display again.
●
Make sure the controls are always clean, dry, and
there is no object (eg a utensil or a cloth) covering
them. Even a thin film of water may make the controls
difficult to operate.
To select a setting on the selector:
Touch at one point to “jump”
to a specific setting
16
OR slide your finger along
the selector
To start cooking
USING YOUR COOKTOP
1 Turn on the cooktop.
2 Select a cooking zone.
Notes:
●
CL (cleared) in the timer display means
that the timer is not set.
●
If you do not select a cooking zone
within 20 seconds, the cooktop will
automatically turn off.
3 Select a heat setting (
0-9).
Note: setting u (between 0 and 1) provides continuous gentle heat between 0 and 1.
See ‘Using your cooktop’s special features’.
17
USING YOUR COOKTOP
To modify the heat setting during cooking
1 Select a cooking zone.
When you have finished using a cooking zone, you can turn it off, but continue to use
other cooking zones:
1 Select the cooking zone you want to
turn off.
turn the whole cooktop off:
2 Modify its heat setting.
2 Decrease its heat setting until the
display shows 0. If the cooking zone
surface is too hot to touch, H will
replace 0 in the display.
1 Turn the cooktop off.
18
2 H will show which cooking zone surface is too
hot to touch. It will disappear when the surface
has cooled down to a safe temperature.
USING YOUR COOKTOP
Using the dual (right rear) cooking zone
When you turn the dual (right rear) cooking zone on, both the inner and outer sections
will heat. Use the
control to toggle the outer section off or on again.
outer section
ON
outer section
OFF
Locking the controls
●
You can lock the controls to prevent unintended use
(for example children accidentally turning cooking zones on).
●
When the controls are locked, all controls except the ON/OFF control are disabled.
To lock the controls
1 Make sure that the cooktop is turned on but no cooking zone is in use.
2 Touch and hold the keylock control for 2 seconds. The red light above the control
comes on, indicating that the controls are locked.
●
Note: the cooktop will automatically turn off after 10 seconds, but the controls will still
be locked when you turn the cooktop on again.
To unlock the controls
1 Make sure the cooktop is turned on.
2 Touch and hold the keylock control for 2 seconds. The red light above the control
goes out.
3 You can now start using your cooktop.
IMPORTANT!
Do not lock the controls while a cooking zone is in use. If you do, you can always turn
the cooktop off with the ON/OFF control in an emergency.
19
USING YOUR COOKTOP’S SPECIAL FEATURES
Using the Auto Heat-reduce feature
Cooking zones set for this feature will:
●
first quickly heat up food or liquid at the highest setting
●
then automatically reduce the heat to a preset lower setting to cook the food through.
To set a cooking zone for Auto Heat-reduce
1 Select a cooking zone.
3 Re-touch the right end of the setting
selector.
A will start flashing alternately with 9 in
2 Select heat setting 9.
4 Choose the lower heat setting you
want the cooking zone to automatically
reduce to (1-8).
the cooking zone’s display.
When Auto Heat-reduce is set
Initially, while the cooking zone is at the highest setting,
A will flash alternately with your
selected lower setting. Then, when the period of highest setting is over
(eg after 5 minutes),
A will stop flashing and the cooking zone will automatically reduce
the heat to your preset lower setting.
20
USING YOUR COOKTOP’S SPECIAL FEATURES
PRESET LOWER HEAT SETTING PERIOD ON HIGHEST SETTING
1 1 minute
2 3 minutes
3 5 minutes
4 6.5 minutes
5 8.5 minutes
6 2.5 minutes
7 3.5 minutes
8 4.5 minutes
To increase or quit the Auto Heat-reduce setting while Ais flashing
1 Select the cooking zone already set for
Auto Heat-reduce.
2 Increase the lower heat setting.
The period on highest setting will be
automatically readjusted.
2 To quit, decrease the lower heat setting.
Note: if you want to keep using Auto
Heat-reduce and reduce the originally
set lower heat setting, quit Auto Heatreduce and set it again.
21
USING YOUR COOKTOP’S SPECIAL FEATURES
Using the GentleHeat feature
This heat setting between 0 and 1 provides continuous gentle heat and is ideal for:
●
delicate cooking tasks such as melting chocolate
●
warming plates
●
keeping cooked food warm. If reheating cooked food from cold, always bring it to the
boil on a higher setting before changing to the GentleHeat setting.
●
For food safety reasons, a cooking zone set for GentleHeat will automatically turn off
after two hours of continuous use.
1 Select a cooking zone.
22
2 Select heat setting
u.
USING YOUR COOKTOP’S SPECIAL FEATURES
Using the timer
You can set the timer to automatically turn one or more cooking zones off when the set
time is up.
IMPORTANT!
Never leave the cooktop unattended when in use, even if you have set the timer to
automatically turn a cooking zone off.
To set the timer for a cooking zone
1 Select a cooking zone already in use.
3 The flashing indicator in the timer
display means that the timer is ready to
be set for the left rear cooking zone.
As an example, you would like to set
the timer to turn this particular cooking
zone off after 25 minutes.
2 Select the timer.
4 Set the right-hand digit using the
setting selector.
23
USING YOUR COOKTOP’S SPECIAL FEATURES
5 The display will then indicate for you to
set the left-hand digit.
6 Set the left-hand digit using the setting
selector. The timer is now set and
begins counting down.
When the set time is up
●
The corresponding indicator in the timer display will flash, the timer will beep, and the
cooking zone will automatically turn off (its display showing H if the surface is hot).
●
Touch any control to stop the beeping.
Notes on using the timer
●
Skip the last step (6) if you want to set the timer to less than 10 minutes.
●
To modify or cancel a timer setting, follow steps 1 and 2 under ‘To set the timer for a
cooking zone’, then modify the number of minutes as wished.
●
Once you have set the timer for one cooking zone, you can go on to set it for additional
cooking zones by repeating the steps under ‘To set the timer for a cooking zone’ for
each, being mindful of the following:
●
The timer display will always revert to showing the setting for the cooking zone with
the shortest remaining time.
●
To check the timer setting for a different cooking zone, simply select the cooking
zone. Its remaining time will briefly appear in the timer display.
24
COOKING GUIDELINES
Cookware
●
Use heavy-gauge, flat, smooth-based cookware that matches the diameter of the
cooking zone. This will provide good contact with the glass and help reduce cooking
times. Low heat or slow cooking is often due to incorrect cookware size.
●
Cookware with a stainless steel sandwich base or enamelled cast iron will give you the
best results.
●
Saucepans or heavy frying pans with jagged edges or a rough base will scratch the
glass.
●
Always lift pans off the cooktop - do not slide, or they may scratch the glass.
●
Never use plastic or aluminium foil dishes on the cooktop.
●
Aluminium and copper-based cookware will leave metallic stains on the cooktop. To
prevent these building up, clean the cooktop after every use following the instructions
in ‘Care and cleaning’. If the metallic stains are allowed to burn onto the surface, they
may react with the glass and may no longer be removable. They don’t, however, affect
performance.
●
Avoid placing anything on a hot cooking zone until it has cooled completely
(H has gone out).
●
Avoid placing anything on a hot cooking zone until it has cooled completely.
25
COOKING GUIDELINES
IMPORTANT!
●
Never leave the appliance unattended when in use. Boilover causes smoking and
greasy spillovers that may ignite.
●
Take care when deep-frying: oil or fat can overheat very quickly, particularly on a high
setting.
General cooking tips
●
Using a lid will reduce cooking times through retaining the heat.
●
Minimise the amount of liquid or fat to reduce cooking times.
●
Start cooking on a high setting and reduce it when the food has come to the boil or
heated through.
●
Even after a cooking zone has been turned off, its glass surface retains enough heat to
continue cooking. To avoid overcooking, remove pans from hot cooking zones when the
food is cooked.
Cooking rice, simmering
●
Some tasks, including cooking rice by the absorption method, may require a setting
higher than the lowest setting to ensure the food is cooked properly in the time
recommended.
●
Simmering occurs below boiling point, when bubbles are just rising occasionally to the
surface of the cooking liquid. It’s the key to delicious soups and tender stews because
the flavours develop without overcooking the food. Egg-based sauces are best kept
below boiling point throughout cooking, and flour-based sauces should also be gently
simmered after they have reached boiling point.
Searing steak
1 Stand the meat at room temperature for about 20 minutes before cooking.
2 Heat up a heavy-based frying pan.
3 Brush both sides of the steak with oil and season it to taste.
4 Lower the meat onto the hot pan.
5 Turn the steak only once during cooking. The exact cooking time will depend on the
thickness of the steak and how cooked you want it. Times vary between 2 to 8 minutes
per side. Press the steak to gauge how cooked it is: the firmer it feels, the more ‘well
done’ it will be.
6 Leave the steak to rest on a warm plate for a few minutes to allow it to relax and
become tender before serving.
For stir-frying
1 Choose a flat-based wok or a large frying pan.
2 Have all the ingredients and equipment ready. Stir-frying should be quick. If cooking
large quantities, divide the food into several smaller batches.
3 Preheat the pan briefly and add two tablespoons of oil.
4 Cook any meat first, put it aside and keep warm.
5 Stir-fry the vegetables. When they are hot but still crisp, turn the cooking zone to a
lower setting, return the meat to the pan and add your sauce.
6 Stir the ingredients gently to make sure they are heated through.
7 Serve immediately.
26
Heat settings
100
80
60
40
COOKING GUIDELINES
Deilcate warming
for small amounts of
food or foods that
burn quickly
Gentle simmering,
slow warming
Reheating and rapid
simmering
Boiling, sautéing and
searing
Maximum heat
Percentage of power %
20
U
0
1234567 89
Heat setting
27
CARE AND CLEANING
IMPORTANT!
●
For your safety, switch the power to the cooktop off at the wall before any cleaning.
In this case, there will be no ‘Hot surface’ indication, but the cooking zones may still
be hot! Take extreme care.
●
Do not use a steam cleaner to clean your cooktop.
●
Do not use scourers or any harsh/abrasive cleaning agents to clean your cooktop, as
these can scratch the ceramic glass or stainless steel.
WHAT? HOW? IMPORTANT!
Light soiling on
glass after
every use
- fingerprints
and marks
- stains left by
non-sugary
liquids (eg
water, soup, oil)
Non-sugary
boilovers, spills
and food stains
on glass
- burnt-on food
or grease
- pasta water,
milk, soup
Hot sugary
spills, melted
plastic or
metal on glass
- sugar, sugary
syrups
- jams and
jellies
- vegetables or
vegetable water
with high sugar
content (peas,
sweetcorn,
beetroot)
- melted
aluminium foil
or plastic wrap
●
Wipe with a soft, damp cloth and
mild detergent. A microfibre or
‘glass’ cloth is ideal for this.
●
Wipe dry with a clean cloth or
paper towel.
1 Remove the soiling with ceramic
cooktop cleaner using a sponge
or non-abrasive scourer suitable
for ceramic glass.
2 Remove any excess cleaner and
wipe dry with a clean cloth or
paper towel.
3 Apply ceramic cooktop
conditioner or protector following
the instructions on the dispenser.
A microfibre or ‘glass’ cloth is
ideal for this.
Remove these immediately with a
spatula or razor blade scraper
suitable for ceramic glass cooktops,
but beware of hot spills and surfaces:
1 Hold the blade or utensil at a 30o
angle and scrape the soiling or
spill to a cool area of the cooktop.
2 Immediately clean the soiling up
with a dish cloth or paper towel.
3 Follow the instructions for ‘Light
soiling on glass after every use’
above.
Before cleaning, make sure
that the glass is a safe
temperature to touch.
●
Heavy-duty scourers, some
nylon scourers and harsh/
abrasive cleaning agents
may scratch the glass.
Always read the label to
check if your cleaner or
scourer is suitable.
●
Never leave cleaner
residue on the cooktop:
the glass may become
stained.
●
Remove stains left by
melts and sugary food or
spillovers immediately. If
left to cool on the glass,
they may be difficult
to remove or even
permanently damage the
glass surface.
●
Cut hazard: the blade in
a scraper is razor-sharp
when the safety cover
is retracted. Use with
extreme care and always
store safely out of reach of
children.
28
CARE AND CLEANING
WHAT? HOW? IMPORTANT!
●
Metallic stains on
glass caused by
cookware with
- copper base
- aluminium base
Spillover on the
touch controls
- food stains
- fingerprints and
marks
Follow the instructions for
‘Non-sugary boilovers, spills
and food stains on glass’ above.
●
For stubborn metallic stains,
try using a razor blade scraper
suitable for ceramic glass
cooktops, holding it at a 30
angle.
1 Switch the power to the
cooktop off at the wall.
2 Soak up the spill.
3 Wipe the touch control area
with a clean damp sponge or
cloth.
4 Wipe the area completely dry
with a paper towel.
5 Switch the power to the
cooktop back on at the wall.
If the cooktop is not cleaned
after every use and copper or
aluminium stains are allowed
to burn onto the surface,
they may react with the glass
and no longer be removable.
o
They don’t, however, affect
performance.
●
Immediately wipe off any
stainless steel cleaner if it
is spilled onto the control
dials.
●
Commercial stainless
steel cleaners containing
chlorine compounds are
corrosive and may damage
the appearance of your
cooktop. Always read
the label to check if your
cleaner contains chlorine.
29
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE WHAT TO DO
The cooktop
cannot be
turned on.
Cooking zones
seem to turn
themselves off
and on during use.
The touch controls
are unresponsive.
The touch controls
are difficult to
operate.
There is a metal
sheen on the
glass.
The glass is being
scratched.
No power. Make sure the cooktop is connected
They cycle off and on
to maintain the selected
setting or prevent the glass
from overheating.
The controls are locked. Unlock the controls. See section
There may be a slight film
of water
over the controls or you
may be using the tip of
your finger when touching
the controls.
Cookware with copper or
aluminium base.
Rough-edged cookware.
to the power supply and that it
is switched on at the wall. Check
whether there is a power outage in
your home or area. If you’ve checked
everything and the problem persists,
call your Authorised Repairer or
Customer Care.
This is normal and needs no action.
‘Using your cooktop’ for instructions.
Make sure the touch control area is
dry and use the ball of your finger
when touching the controls.
See ‘Care and cleaning’.
Use cookware with flat and smooth
bases. See ‘Cookware and cooking
tips’.
The cooktop is
continuously
beeping and the
cooking zone
displays read out
Er03
30
Unsuitable, abrasive
scourer being used.
Liquid has spilled onto the
touch control area.
There are objects (e.g
utensils) on the touch
control area.
Several touch controls are
registering continuous
contact (eg due to
someone resting their hand
or arm on the touch control
area).
See ‘Care and cleaning’.
Switch the power to the cooktop
off at the wall and see ‘Care and
cleaning’ for instructions.
Remove the objects from the touch
control area.
Remove the cause of continuous
contact.
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
The cooktop turns itself
off unexpectedly and the
cooking zone displays
read out
with H.
The cooktop turns itself
off unexpectedly and no
error message or hot
surface indication is
displayed.
The cooktop turns itself
off unexpectedly and the
displays show an error
code (a letter and number
combination) other than
the two explained above.
The cooktop cannot be
turned off.
Er21 alternating
The cookop electronics have
overheated and the cooktop
turns itself off as a safety
measure.
There is a power outage in
your home or area.
Technical fault. Note down the error code,
Electronics fault. Switch the power to the
Let the cooktop cool down
before using it again.
Wait until the power comes
back on.
then switch the power to the
cooktop off at the wall and
contact your Authorised
Serivce Centre or Customer
Care with the error code
information.
cooktop off at the wall and
call your Authorised Service
Centre or Customer Care.
The cooktop displays do
not come on at all or are
only partly visible.
Display fault. Call your Authorised Service
Centre or Customer Care.
31
WARRANTY AND SERVICE
Before you call for service or assistance ...
Check the things you can do yourself. Refer to the installation instructions and your
user guide and check that:
1 Your product is correctly installed.
2 You are familiar with its normal operation.
If after checking these points you still need assistance or parts, please refer to the
Service & Warranty book for warranty details and your nearest Authorised Service
Centre, Customer Care, or contact us through our website www.fisherpaykel.com.
Complete and keep for safe reference:
Model
Serial No.
Purchase Date
Purchaser
Dealer
Suburb
Town
Country
32
WARRANTY AND SERVICE
This cooktop has been designed and constructed in accordance with the
following codes and specifications:
In New Zealand and Australia:
●
AS/NZS 60335-1:Current Version
General Requirements for Domestic electrical appliances
●
AS/NZS 60335-2-6:Current Version
Particular Requirements for Domestic electrical cooking appliances
●
AS/NZS CISPR 14.1.Current Version
Electromagnetic Compatibility Requirements.
33
www.fi sherpaykel.com
Copyright © Fisher & Paykel Appliances 2016 All rights reserved.
The product specifications in this booklet apply to the specific products
and models described at the date of issue. Under our policy of continuous
product improvement, these specifications may change at any time. You
should therefore check with your Dealer to ensure this booklet correctly
describes the product currently available.
NZ AU
599581 C / 1103203-ß3 11.16
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