FingerTec AC100C, TA200 Plus, TA100C User Manual

Download

Page 1

AC100C TA100C TA200 Plus

Color Time Attendance System

User Guide

Page 2

CONTENTS

3-5 Chapter 1 • GETTING STARTED

Viewing the User Guide in the Internet

Terminal Included Accessories Included Printed Materials Activating Terminal Registering Terminal

6-10 Chapter 2 • BASICS

Introduction to Terminal

Terminal Overview Main Menu Power On/Off Button Battery Date/Time Voice Control Security Features Cleaning Terminal Restarting and Resetting Terminal

11-14 Chapter 3 • USER

Enrolling User Verifying User Adding User Information Deleting User Access Level/Privilege Defining Work Codes RFID Card Function

15-18 Chapter 4 •

INSTALLATIONS & CONNECTION

Installations Communications Security TCMS V2 Online Activation Installation and Setup of TCMS V2 Connecting Terminal to TCMS V2 Using USB to Download/Upload Data

Communication Key

19-22 Chapter 5 • SYSTEM

System Settings

Data Management Data Update Using USB Flash Disk Keyboard Display Settings Reset Misc Settings

23 Chapter 6 • DATE/TIME

Setting Date/Time

Daylight Saving Time

24 Chapter 7 • USB

Understanding the Need for USB

25 Chapter 8 • AUTO TEST

Who should do the Auto Test?

26 Chapter 9 • RECORD

Checking Records of Users in the Terminal

27 Chapter 10 • SYSTEM

INFORMATION

Records Device

28-29 TROUBLESHOOTING

“Unable to Connect” Appears “Admin Affirm” Appears Difficult to Read Finger The LED is Blinking All The Time “Duplicate Finger” Appears RFID Card Doesn’t Respond No Sound

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AC100C MODEL

CONTENTS

1• GETTING STARTED

Viewing the User Guide in the Internet

The User Guide is available in the package when you purchased the terminal. The User Guide is also available online at

http://www.fingertec.com and http://user.fingertec.com.

Choose the language that you prefer for your User Guide.

Terminal Included Accessories

Do not abuse the fingerprint sensor by scratching the surface, contacting the sensor’s surface with heat, pressing hard during placement of fingerprint for verifica

tion. Clean the sensor occasionally with microfiber cloth to maintain the perform

ance of the sensor.

A Packet of Bolts

Use the screws to hold the back plate of the terminal against a wall.

DC 5V Power Adaptor

For supplying power to the terminal.

Screwdriver

Use the screwdriver to open the back plate of ngerprint terminal and to install the back plate against a wall.

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TA100C MODEL

TA200 PLUS MODEL

A Packet of Bolts

Use the screws to hold the back plate of the ter

minal against a wall.

DC 12V Power Adaptor

Connect the power adapter to the terminal and plug it into a standard power outlet to charge the terminal.

RFID Cards (5 pieces)

For card enrollment and verication.

Screwdriver

Use the screwdriver to open the back plate of ngerprint terminal and to install the back plate against a wall.

CONTENTS

DC 5V Power Adaptor

For supplying power to the terminal.

RFID Cards (5 pieces)

* Exclusively for TA103C-R model only

For card enrollment and verication.

Siren Cable

For connecting the terminal to external siren.

Screwdriver

Use the screwdriver to open the back plate of ngerprint termi

nal and to install the back plate against a wall.

A Packet of Bolts

Use the screws to hold the back plate of the terminal against a wall.

Page 5

CONTENTS

Included Printed Materials

• FingerTec Comprehensive DVD

• Quick Start Guide

• Pamphlet

• User Enrollment Template Form

• Warranty Card

Activating Terminal

Every FingerTec access control model comes bundled with a unique license key. To start using the terminal with TCMS V2, you must connect the terminal to TCMS V2 and per

form online activation. TCMS V2 reads the serial number of your terminal and sends it for verification at the FingerTec server via Internet.

In case you do not have an Internet connection, you would need to do offline activation. Please send the serial number and models of your terminals to your local resellers or

[email protected] to request for a product key and activation key.

Registering Terminal

Make sure that you register your terminal’s warranty with us at http://www.fingertec.

com/ver2/english/e_warranty.htm.

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AC100C MODEL

L.E.D Display

LCD Screen

Keypad

Fingerprint Sensor

Speaker

R e s e t

su pp or t@ fi nge r tec .c om

Reset Button & USB Port

CONTENTS

2 • BASICS

Introduction to Terminal

FingerTec is a renowned brand name for commercial products for door access and time attendance systems. FingerTec offers a wide range of products to cater to the growing needs for biometrics products in office/home automation as well as in security indus

try.

FingerTec terminals are loaded with powerful microprocessor that can process biomet

rics authentication methods for accurate personal identifications and for collection of precise data for time attendance. In addition, some fingerprint terminals are made to accept card verification as an added security measure.

This manual covers color time attendance models of FingerTec products from AC100C, TA100C and TA200 Plus model. The terminal acts as a tool to collect attendance data. For a processing of attendance data, FingerTec is providing a powerful time manage

ment software, TCMS V2 to process data and provide accurate and reliable attendance reports.

Terminal Overview

ITEM FUNCTION

LCD Screen

Displaying status of terminal, day, date, time and the icons available.

LED Display Green LED – The terminal is working fine and it is in standby mode.

Red LED – There is an error at the terminal that requires checking. For first

time use, the terminals need to be charged fully to avoid having the red light blinking.

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TA100C MODEL

L.E.D Display

LCD Screen

Keypad

Fingerprint

Sensor

RFID Card Induction Area

Speaker

su pp or t@ fi nge r tec .c om

R e s e t

Reset Button & USB Port

CONTENTS

ITEM FUNCTION

Keypad To input instructions into the terminal and to allow configuration.

Fingerprint Sensor To scan finger for confirmation of identity.

Speaker For terminal voice emission.

USB Port To upload/download users information, password and transaction

logs via USB disk.

Reset Button To restart the terminal as and when required.

ITEM FUNCTION

LCD Screen

Displaying status of terminal, day, date and time.

LED Display Green LED – The terminal is working fine and it is in standby mode.

Red LED – There is an error at the terminal that requires checking. For

first time use, the terminals need to be charged fully to avoid having the red light blinking.

Keypad To input instructions into the terminal and to allow configuration.

Fingerprint Sensor To scan finger for confirmation of identity.

RFID Card Induction Area Area that reads RFID cards. * for TA103C-R only

Speaker For terminal voice emission.

USB Port To upload/download users information, password and transaction

logs via USB disk.

Reset Button To restart the terminal as and when required.

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L.E.D Display

LCD

Screen

Keypad

TA200 PLUS MODEL

RFID Card Induction Area

Speaker

Fingerprint Sensor

Navigation Keys

Reset Button

USB Port

CONTENTS

ITEM FUNCTION

LCD Screen

Displaying status of terminal, day, date and time.

LED Display Green LED – The terminal is working fine and it is in standby mode.

Red LED – There is an error at the terminal that requires checking. For first

time use, the terminals need to be charged fully to avoid having the red light blinking.

Keypad To input instructions into the terminal and to allow configuration.

Navigation Keys To navigatien and input command to terminal.

RFID Card Induction Area Area that reads RFID cards.

Speaker For terminal voice emission.

Reset Button To restart the terminal as and when required.

Main Menu

Enroll users, manage user data and input workcode.

Setup FingerTec terminal communication with computer through LAN, RS232 and RS485. Set security password of the device for a secure data transfer.

Configure the settings of the FingerTec terminals from general to display setting to fingerprint. Data management, update via USB flash disk, keyboard functions, reset and other terminal settings can be done here.

Adjust the date and time settings of the terminal.

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CONTENTS

Upload and download data and information to and from the FingerTec terminal using a USB flash disk.

Run tests on the FingerTec terminal to diagnose the terminal on various aspects.

Check user attendance and transaction logs that are available in FingerTec terminals and perform housekeeping of the machine.

View free and used memory of the terminal as well as the terminal’s details in system information.

Power On/O Button

Use the power on/off button to turn the terminal on or off. You can disable the button to avoid accidental shut off of the terminal.

Battery

Terminals operate using power supply from a standard power outlet. Inside the terminal, there is an RTC battery for the running of the clock. Charge the terminal for at least 3 hours straight before you start using it. When there is a serious delay in time or the clock keeps on restarting, the RTC needs to be replaced.

External power supply: Mini UPS (uninterrupted power supply) 5V and mini UPS 12V pro-

vide mobile power supply to the terminals. Charge the mini UPS sufficiently for optimum performance. Refer to

http://accessory.fingertec.com for more information about accessories.

Date/Time

The terminals display the date and time at the home screen. Choose the date and time format based on your preference. Press Menu > Date/Time > Select Value > OK to save.

Voice Control

Voice Control lets you control the level of volume emitted by the terminal.

TURN ON/OFF

The system lets you to turn on/off the voice based on your preference. Press Menu > System > System > Voice > On/Off > Determine value in percentage (default is 67%) > OK to save.

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CONTENTS

ADJUST VOLUME

The default volume of the terminal’s voice is 67. The volume can go as high as 100 and as low as 0. To sustain the performance of speaker, it’s recommended to stay within the range of 60-70. To adjust the volume Press Menu > System Icon > System > Vol > input value > OK to save

Security Features

Security features help protect the information in the terminal from being accessed by unauthorized individuals.

ADMIN AFFIRM

Register an administrator to the system by enrolling a fingerprint or a password to a user ID. Press Menu > User Mgmt > New User > Privilege: Admin > Choose enrollment method > OK to Save. After enrolling an administrator, the main menu can only be ac

cessed by the administrator. The terminal will display “Admin Affirm” when an anau

thorized individual tries to access the Menu.

COM KEY

Create password for a specific terminal here. Press Menu > Comm. Icon > Security > Insert Terminal ID No and Password > Ok to save. The security password known as COM Key is intended for extra security. To connect the terminal with the software, the COM key inserted in the Software must be the same as the one inserted in the terminal or else the connection will not be established even though the activation key and product key are correctly inserted.

Cleaning Terminal

CLEANING THE BODY

Use a dry cloth to clean the terminal’s body. Do not use any liquids, household cleaners, aerosol spray, solvents, alcohol, ammonia and abrasive solutions to clean the body of the terminal because it could damage it.

CLEANING THE FINGERPRINT PRISM

Clean the fingerprint prism with a cellophane tape for (silicon coated prism). View the video on how to clean the fingerprint prism at this link

http://www.fingertec.com/news-

letter/enduser/cleanfinger.html. For the non-coated prism, please use microfiber cloth.

Restarting and Resetting Terminal

If a feature isn’t functioning as it should, try restarting or resetting the terminals

RESTARTING THE TERMINAL

Push the On/Off button on the terminal to restart the terminal. If you can’t restart the terminal, or if the problem persists, you might want to reset.

RESETTING THE TERMINAL

Go to Menu, press the System icon and click on Reset. Choose to Reset All Default Settings, Reset Keyboard Settings or Reset Other Parameters. Resetting the terminal will cause all your settings to return to the original factory settings.

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CONTENTS

3 • USER

Enrolling User

The FingerTec terminals can enroll fingerprint templates, passwords and card information. This chapter covers all possible user enrollments in the terminals.

FINGERPRINT ENROLLMENT

It is recommended to enroll two fingers for one user ID. One template is the default and another one is used for backup. You need to check the quality of the fingerprint before doing any fingerprint enrollment. It is important to locate the center points of the finger because the center points has to be placed in the middle of the scanner dur

ing enrollment to get a good reading. You also have to make sure that the fingers are not too wet or too dry for enrollment. To enroll ngerprint: Press Menu > User Mgmt icon > New User > ID. No: (insert value) > Select “Enroll FP” > Select Privilege > Place your fingerprint 3 times following instruc

tions given by the terminal > OK to save.

CARD ENROLLMENT

For terminals that are using card system, default card for the terminal is RFID. MiFare and HID card systems are available upon request.

To enroll card: Press Menu > User Mgmt icon > New User > ID No: > Insert User ID >

Select “Enroll Card” > Wave the card at the scanning area until the screen displays the Card ID > OK to save.

PASSWORD ENROLLMENT

The terminal offers different enrolment methods, and passwords can be used alone or in combination with other verification methods. The maximum length of a password is 8 digits. To enroll password: Press Menu > User Mgmt icon > New User > ID No: (insert value) > Select “Enroll Pwd” > Input password using the keypad > Reconfirm password > OK > OK to save.

Verifying User

1:1 ONE TO ONE / 1:N ONE TO MANY

VERIFICATION METHOD PROCESS

1:1 (One to One)

You have to identify your User ID before inputting any biometrics

feature for verification. For example, your user ID is 1008. One to one method requires you to key in user ID followed by your fingerprint to get verified.

1:N (One to Many) You don’t need to identify your User ID before inputting any bio-

metrics feature for verification. Simply place your finger on the scanner for verification.

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Center point

CONTENTS

VOICE MESSAGE

VOICE / MESSAGE WHAT DOES IT MEAN?

“Verified” Identity verification is successful, the terminal stores the transaction

logs and opens the door (if connected to door access)

“Try again please” Identity verification is failed because the finger is not properly posi-

tioned, the template is not available in the terminal or the password is incorrect.

“Admin Affirm” You are not an administrator of the system and you cannot access

Menu page

“Duplicate Finger” This message only appears during registration when the finger that

you want to enroll has been enrolled before. “FP Enrolled Alrd” will be displayed on the LCD screen.

“Invalid ID” For 1:1 verification, User ID entered does not match with fingerprint.

FINGERPRINT VERIFICATION

1:N – 1:N verification does not require any input of your user ID. Place your finger properly on

the scanner and the terminal will take a second to verify your identity.

1:1 – 1:1 requires input of User ID before the terminal reads and verifies your identity. Press

1:1/1:N > Input ID on the screen > Press fingerprint icon > terminal will read and verify.

Some precautions have to be taken to get a good read every time.

Make sure the center point of your finger is

placed in the middle of the scanner for a good read.

Recommended to use index finger. The terminal

accepts other fingers but index is the most convenient.

Make sure the finger is not wet, too dry, injured or dirty

Do not press hard on the sensor, just place it

comfortably

Avoid direct sunlight or bright light

PASSWORD VERIFICATION

Password can be an option for those who do not prefer to use other verification methods. To verify using password, press 1:1/1:N > insert User ID and press key button > insert password and press OK.

CARD VERIFICATION

Place the card on the card scanning area and the terminal will read and verify the card.

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CONTENTS

Adding User Information

User information can be added into the terminal through two ways. One is through the FingerTec terminal and the other through the TCMS V2. To add/change user information via the terminal, press Menu > User Mgmt icon > Manage User > OK > Select Instruction > Edit/Add > OK to Save.

Instruction Function

Search User Insert User ID in the column and press OK

Record Press to view available user records

Edit User Delete/Add Verification Methods and change Privilege

Del User Delete User, Fingerprint or Password

New User Enrolment of New User

Field Function

ID No. Edit user ID based on your company’s employee numbering system. Maximum length of

user ID is 9 digit

Name Add name of the user in this field (Can only be done via TCMS). Maximum number of char-

acters is 24

FP Quantity of Fingerprint

PWD Quantity of Password

CARD Quantity of Card

It is recommended that the updating of user information be done through the TCMS V2 software. After the information is updated, sync the TCMS V2 and the terminal to display the information.

Deleting User

Only an administrator can perform user deletion at the FingerTec terminal. To delete certain user(s), press Menu > User Mgmt > Manage User > OK > Select Del User > Choose “Delete User” > OK

Please be extra careful when performing this task to avoid any unauthorized deletion.

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REASONS WORK CODE

Check In 00

Check Out 01

OT start 04

Done 05

Sick Leave 10

Half-day Leave 12

Emergency Leave 11

Meeting Client 20

Outstation 21

Workcode Mode 1: Verification followed by work code Workcode Mode 2: Work code followed by verification

CONTENTS

Access Level/Privilege

FingerTec terminals offer two types of access level or privilege.

PRIVILEGE USER ROLES

Normal User

Only use the terminal to verify your identity. You cannot access into

Menu and make changes into settings and system

Administrator You are allowed to access into menu to enroll users and edit settings

and system

Dening Work Codes

The terminal provides a work code feature which allows users to key in predefined numbers after verification. The work code numbers are predefined in the TCMS V2. The following table shows examples of work codes.

Press Menu > User Mgmt > WorkCode > Press ok to activate the menu > Select to Create New workcode, Edit Workcode or to Delete Workcode > Choose your pref

erence > Ok to save.

To add work code through the terminal, Press Menu > User Mgmt > Workcode > Menu > New > Enter Code Number eg: 02 > Enter Code Name eg: Emergency Leave > OK to save.

RFID Card Function

The fingerprint terminals are versatile and some can accept card verifications. This chapter covers the Radio Frequency Identification or better known as RFID system. The termi

nals accept RFID card with specifications of 64-bit, 125kHz.

ENROLLMENT OF RFID CARD

RFID can be enrolled alone, with fingerprint or with password. Each RFID card comes with a unique ID and the terminals will read from the numbers and match it with the card.

Enrollment of RFID is easy. Press Menu > User Mgmt > New User > Enroll Card > ware card at the induction area > OK.

CHANGING CARD ID

Press Menu > User Mgmt > Manage User > OK > Change Card > OK > Show a different card > OK

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4 feet / 1.2 meter

(recommended)

CONTENTS

4 • INSTALLATIONS & COMMUNICATION

Installations

FingerTec terminals offer several connections for power and communications. Installations of FingerTec time attendance terminals are simple.

MOUNT ON WALL

• After measuring the height accordingly

and make relevant marking on the wall, drill the screws into the wall to secure the back plate.

• Attach the terminal to the back plate

and tighten the screws.

FLEXIKIT

FingerTec offers flexi-kit for all its time attendance models. Attach the terminal on the flexikit for convenience and cosmetic purposes. View flexi-kit at

http://accessory.fingertec.com

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AC100C MODEL & TA100C MODEL

TA200 PLUS MODEL

R e s e t

TCP/IP PORT

POWER PORT

USB PORT

........

......

TCP/IP PORT

POWER PORT

USB PORT

........

......

CONTENTS

Communications

Connection points for power and communication are available on top of the terminals. Refer to the following diagrams for the terminals you require.

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1 8

TOP

FRONT

1 8

CONNECTOR PIN CABLE COLOR CONNECTOR

TX+ 1• White/Orange

•

1 TX+

TX- 2• Orange

•

2 TX-

RX+ 3• White/Green

•

3 RX+

4• Blue

•

White/Blue

•

RX- 6• Green

•

6 RX-

•

White/Brown

•

Brown

•

JOINT 1 PIN JOINT 2 PIN

TX+ 1

• •

3 RX+

TX- 2

• •

6 RX-

RX+ 3

• •

1 TX+

RX- 6

• •

2 TX-

CONTENTS

USB PORT

Linking with USB flash disk for remote data transfer.

TCP/IP PORT

Connect with CAT 5 cable for LAN connection, one end to this port and another end to the computer’s TCP/IP Port.

TCP/IP for Single Connection – Linking the termi-

nal to a single computer using TCP/IP requires Ethernet 10/100Base-T Crossover Cable. The cable can be used to cascade hubs or to connect Ethernet stations back-toback without a hub. It works with both 10Base-T and

100Base-TX.

TCP/IP for Network Connection – Linking the terminals to multiple computers using TCP/IP re-

quires Ethernet 10/100Base-T Straight Thru Cable or “whips”. The cable works with both 10Base-T and 100Base-TX, connecting a network interface card to a hub or network outlet.

POWER SUPPLY PORT

Insert the Power Adapter point to this port for power.

Security

Create password for a specific terminal here. Press Menu > Comm. > Security > Insert Terminal ID No and Password > Ok to save. The security password known as COM Key is intended for extra security. To connect the terminal with the software, the COM key inserted in the Software must be the same as the one inserted in the terminal or else connection cannot be established even though the activation key and product key are correctly inserted.

TCMS V2 Online Activation

TCMS V2 is a genuine software by FingerTec. Every FingerTec access control model comes bundled with a unique license key. To start using the terminal with TCMS V2, you must connect the terminal to TCMS V2 and perform online activation. TCMS V2 reads the serial number of your terminal and sends it for verification at the FingerTec server via Internet. In case you do not have an Internet connection, you would need to do of

fline activation. Please send the serial number and models of your terminals to your lo

cal resellers or

[email protected] to request for a product key and activation key.

Page 18

CONTENTS

Installation and Setup of TCMS V2

Install TCMS V2 in a PC that fulifills the software’s minimum requirements. Refer to user.

fingertec.com/user-promanual.htm for the TCMS V2 user guide online. Setup Wizard will

require you to do online activation before a connection can be established between TCMS V2 and the terminals.

Connecting The Terminals to TCMS V2

DETERMINING TERMINAL NUMBER: Identify the number of your terminals to dif-

ferentiate them between one another. TCMS V2 can connect up to 999 units of terminal. Press Menu > Options > Comm Opt > Dev Num > Select the number.

USING TCP/IP: IP address is important, as it is a unique address of the terminal in LAN.

Without the IP address, locating the specific terminal is not possible.

To input the IP ad-

dress of the terminal: Press Menu > Options > Comm Opt > IP Addr > Key in IP address.

SETTING UP ETHERNET: It is important to setup the Ethernet to connect the termi-

nals using TCP/IP connection. Setting up the Ethernet is done by enabling the Ethernet function: Press Menu > Options > Comm Opt > Ethernet > Yes. Turn off the terminal after you have set the Ethernet setting to Yes. Now, plug-in the network plug to the Ethernet interface and turn the power on.

Determining the Netmask, Gateway and NetSpeed: For TCP/IP connection, please configure

the netmask, gateway and netspeed for the terminal. Press Menu > Options > Comm Opt > NetMask > Insert the numbers. Press Menu > Options > Comm Opt > Gateway > Insert the numbers. Press Menu > Options > Comm Opt > NetSpeed > Choose the speed of your Ethernet connec

tion.

USING RS232 CONNECTION: For connection via RS232,baudrate is the determinant

of communication speed between the terminal and the software. The higher the baudrate, the faster the speed is.

To turn on RS232 connection and set the baudrate: Press Menu

> Options > Comm Opt > RS232 > Change the RS232 connection to Y.

To change baudrate:

Press Menu > Options > Comm Opt > Baudrate > Change the Baudrate accordingly.

USING RS485 CONNECTION: For connection via RS485, baudrate is also the deter-

minant of communication speed between the terminal and the software but the speed must be according to the speed of theconverter. Check your converter for the speed.

turn on RS485 connection and set the baudrate: Press Menu > Options > Comm Opt > RS232 >

Change the RS485 connection to Y.

To change baudrate: Press Menu > Options > Comm Opt

> Baudrate > Change the Baudrate accordingly.

Using USB to Download/Upload Data

A USB flash disk is useful in cases where the terminal is installed far from a PC or there is a connection problem. To determine the type of USB flash disks compatible with the termi

nal, please refer to this link at

http://www.fingertec.com/newsletter/HL_74.html using

USB. Press Menu > PenDrive Mgmt > Choose the operation that you want to carry out via USB flash disk.

Communication Key

Since the software is controlled by an activation code and a product key, set the COMM key to zero. Press Menu > Options > Comm Opt > COMM Key > Set to 0.

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CONTENTS

5 • SYSTEM

System Settings

THRESHOLD

Threshold is the level of the fingerprint scanner’s sensitivity. Threshold determines how many percent of minutiae points on a fingerprint template will be read by the system. The higher the threshold level, more points are being read, more restricted the system. Configure the threshold for 1:1 and 1:N methods.

For 1:1, the range is from 0-50 and the recommended value is 15.

For 1:N, the range is from 0-50 and the recommended value is 35.

Press Menu > System > System > Threshold (1:1) or Threshold (1:N) > Determine the Level > OK to Save

DATE FORMAT

The date format can differ based on countries for example in Malaysia, the date-monthyear format is used while in America, the month comes first. Choose your date format according to your preference. The default format is dd-mm-yy. Press Menu > System > Date Format > Select Format > Ok to Save

SOUND OF KEYBOARD

The terminals emit sound when you press any of its buttons. To turn on/o the keypad sound: Press Menu > System > Keybeep > On/Off >Ok to Save

FINGER SENSITIVITY

Determine the sensitivity of the sensor to fingerprint. Choose Low, Mid or High sensitivity. It is recommended to be set at Mid. Press Menu > System > Finger Sensitivity > Select your preference >Ok to Save

VOICE

The terminal has certain voice commands to guide users during enrolment and to notify users during verification. Press Menu > System > Voice > On/Off > OK to save

VOLUME %

Voice Control lets you control the level of volume emitted by the terminal.

Adjust Volume: The default volume of the terminal is 60. The volume can go as high as

100 and as low as 0. To sustain the performance of speaker in the terminal, it’s recom

mended to stay at the range of 60-70. To adjust the volume. Press Menu > System > Volume 1:100% > Set your number > Ok to Save.

ALGORITHM VERSION

Get the terminal’s algorithm version here. Press Menu > System icon > System > Alg Version > View the Version > Ok to Save.

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DESCRIPTION CODE

Terminal ID

Date (ddmmyy) 050210

Time (hhmm) 0900

User ID 000000001

Transaction Code 00

Terminal Activity 00

NOTE

Please be extra careful when performing this task to avoid unauthorized deletion of important data

CONTENTS

RECHECK MIN

Once you have inserted a value, eg: 1, when a user checks in at 10:01, his time will be adjusted to 10:00. The maximum value is 99. When you enter 5, a user is given 5 minutes leeway time in his attendance.

LOG ALERT

When the log storage is at a certain level, the user/administrator needs to be alerted to avoid underperformance of terminal. The recommended value is 99. Menu > System > System Settings> Log Alert > Input your value > Save

Data Management

Every time an enrolment is performed or a verification is done, a transaction log is stored inside the terminal. The data contains the ter

minal ID, date, time, user ID and transaction activity. For example, 0105021009000000000 010000:

These logs need to be managed to maintain the effectiveness of the terminal. It is recommended to do the housekeeping of data from the TCMS V2 software. There are 4 functions available in the Data icon to enable you to manage your data in the FingerTec terminal.

In the data management icon, you can choose from four instructions. Press Menu > System > Data Mgmt > Select your instruction > Ok to save

DELETING ATTLOG

Please make sure that you are certain when you want to do this operation. The logs that are stored inside the terminal are the ones that have not been downloaded into TCMS V2. Deleting the logs means that no backup data is available.

DELETING ALL DATA

This function allows you to delete all attendance data and user information in the ter

minal. Make sure that all user information has been backed up in the TCMS V2 before performing this task.

CLEARING ADMIN

There are three user privileges in the terminals, administrator, supervisor and normal user. You can delete administrator privilege; but without an administrator, normal user can access the menu easily and interrupt the settings.

DELETING PICTURE

You can advertise your product and company cor

porate message in the terminal using screen saver function.

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CONTENTS

Data Update Using USB Flash Disk

To update the terminal using a USB flash disk, press Menu > System > Update > Make sure that you have the USB Flash Disk plugged into the terminal before you proceed.

Keyboard

Define the function keys in your terminal here. Press Menu > System> Keyboard > Select the function > Determine the Key Number > Name The function (To activate the alphanu

meric keyboard, press the right arrow button) > You can also set to auto switch this func

tion on a certain time of days > Ok to Save

Display Settings

NUMBER OF TRIES

1:1 Match Retry Times: You can set the limit to the number of tries for the 1:1 verification

mode. The range is from 1-9. If a user’s number of tries exceeds the limit, the terminal could trigger the alarm system to alert security that somebody is meddling with the terminal. Press Menu > System > Display> 1:1 Match Retry Times > Determine the Value > ok to Save

Password Retry Times: You can set the limit to the number of tries for password verifica-

tion. The range is from 1-9. If a user’s number of try exceeds the limit, the terminal could trigger the alarm system to alert security that somebody is meddling with the terminal. Menu > System > Display> 1:1 Match Retry Times > Determine the Value > Ok to Save

Clock Mode: There are two clock modes available in FingerTec terminals. Choose the one

your prefer. Press Menu > System > Display> Clock Mode > Choose 1 or 2 > Ok to Save

PICTURE DELAY

Picture delay refers to the idle period before the screen displays your loaded advertisement. It ranges from 0-999 seconds. Press Menu > System > Display > Picture Delay > De

termine your time > Ok to Save

CLOCK DELAY

Clock delay is an idle period before the screen displays your chosen clock picture. It ranges from 0-999 seconds. Menu > System > Display > Clock Delay > Determine your time > Ok to Save

Reset

Reset allows you to perform 3 tasks:

1. Reset All Default Settings

2. Reset Keyboard Settings

3. Reset Other Parameters

Please make sure that you are certain of performing any of the tasks before proceeding to avoid loss of crucial data.

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Misc Settings

SLEEP TIME

Sleep time is a period before the terminal goes to sleep mode. This setting is available as a power saving feature of the terminal. The time range is from 0-999 seconds. Menu > System > Misc Set > Sleep Time > Determine your time > Ok to Save

EXT BELL

FingerTec colour time attendance terminal models allow you to link an external bell such as siren to the system. Press Menu > System > Misc Set > Ext Bell > On/Off > Ok to Save

DISPLAY THE FINGERPRINT IMAGE ONSCREEN

The terminal offers to display a fingerprint image when doing scanning for users to understand how to place the finger properly. You can opt to show the fingerprint image. Press Menu > System > Misc Set > Fp Image > Choose Your Preference > Save

Options available include:

Fingerprint Image Function Display

Both show The fingerprint image is displayed on the screen during both enrollment

and verification.

Neither show The fingerprint image is neither displayed on the screen during enrollment

nor during verification.

Enrol show The fingerprint image is displayed on the screen only during enrollment.

Match show The fingerprint image is displayed on the screen only during verification.

POWER KEY

You can disable or enable the power on/off button to avoid accidental shutdown of FingerTec terminals. Disable/Enable: Press Menu > System > Misc Set> LockPwrKey > On/Off > Ok to save.

SYSTEM LANGUAGE

FingerTec terminals offer various languages to match your local requirements. Maximum of 3 language packs are available in the terminal and it’s set according to your request during purchase. The default language is English. Press Menu > System > Misc Set > Language > Choose your language > Save

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6 • DATE/TIME

Adjusting Date/Time

FingerTec time attendance terminal functions to record time attendance activities of employees. Precision in time and date cannot be compromised for the system to work effi

ciently. Adjust Date/Time according to your time zone. Press Menu > Date / Time > Select Value > Ok to Save

Daylight Savings Time

Daylight savings time (DLST) is the practice of temporarily advancing clocks so that afternoons have more daylight and mornings have less. Adjust your DLST if necessary. Press Menu > Date / Time > DLST to On and adjust the time accordingly > Ok to Save

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CONTENTS

7 • USB

Understanding the Need for USB

FLASH DISK

Communication between FingerTec terminals and a PC is very important to upload and download transaction data for time attendance and door access reports. The terminals offer a few communication options such as LAN and serial cable connections but some

times there are scenarios that require USB (Universal Serial Bus) connectivity. USB can connect terminals with a computer for download and upload of user information and transaction logs.

TYPES OF USB

There is various type of USB available in the market. FingerTec terminals can only work with USB flash disks that support minimum Linux Kernel 2.4.x, working ideally with Imation, Transcend and Pen Drive (minimum support Linux Kernel 2.4.x) To determine the type of USB compatible with the FingerTec terminal, please refer to this link at

http://www.fingertec.com/newsletter/HL_74.html

DOWNLOADING DATA INTO USB

A FingerTec terminal is able to download data i.e. transaction logs, user information, and short messaging system into the USB Pen Drive.

To download the data: Press Menu > Pen-

Drive icon > Download Data. After the download process is complete, eject the USB flask disk from the terminal and connect it to your PC that has been installed with the TCMS v2 software. Upload the data from the USB into TCMS V2 for further processing.

UPLOADING DATA FROM USB

A FingerTec terminal is able to upload data i.e. user information, short messaging system, picture screensaver and themes into the USB Pen Drive.

To download the data: Press

Menu > USB icon > Upload Data. After the upload process is complete, eject the USB flask disk from the terminal.

UPLOADING PICTURES TO THE TERMINAL

The FingerTec terminals are able to display advertisements or pictures on the screen during an idle period. The size of the displayed picture must be 320 x 240 resolution.

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8 • AUTO TEST

Who Should do the Auto Test?

Auto Test page is to diagnose or analyze the conditions in the terminal. There are several tests available in the Auto Test page and only an administrator is allowed to perform the test. Before running any tests, kindly contact your reseller for advice or you could email

[email protected].

TFT TEST

Test Screen determines the quality and sensitivity of the terminal’s touch screen panel. You will see lines of different colours; click the screen to continue testing. If there’s a bro

ken line or distorted colors on the screen, kindly send your FingerTec Terminal for repair.

To run test : Press Menu > Auto Test icon > TFT Test

AUDIO TEST

Audio Test determines the quality of the terminal’s audio. Every click on the screen will emit different voice message. If you find any distorted sound in any of the voice messages or instructions, kindly send your terminal for checking and repair.

To run test :Press Menu >

Auto Test icon > Audio Test.

KEYBOARD TEST

The Keyboard Test is for you to check the condition of the keyboard. Press Menu > Auto Test icon > Keyboard Test

SENSOR TEST

This test is to determine the condition of the fingerprint optical scanner you need to run fingerprint test. Once you run the sensor test, the terminal will display a white square on the screen. Place your finger on the scanner. If you can see your fingerprint on the white square, the optical scanner works fine. Otherwise, kindly send your terminal for checking and repair.

To run test : Press Menu > Auto Test icon > Sensor Test

RTC TEST

Time is an essence in any FingerTec terminal and it should not be compromised. The RTC Test will display date, time, 0 (s): 0 (ms) Click the screen to start the test. The 0 (s): 0 (ms) will start to run and every 10ms change the second to 1. If it doesn’t run as it should, kindly send your terminal for checking and repair.

To run test : Press Menu > Auto Test icon > RTC Test

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CONTENTS

9 • RECORD

Checking Records of Users in the Terminal

To view a particular user’s records in the terminal, Press Menu > Record > Insert ID No: > Select start and end range date > Ok to view

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10 • SYSTEM INFORMATION

This option under System allows the installer to check the information of the terminal including storage, firmware, algorithm, etc. To retrieve the System Information of the termi

nal Press Menu > Sys Info.

Records

Shows free storage and used storage of the terminal, and details of user counts, admin counts and password users. It also displays other information such as FP templates and logs templates that have been used and are available.

Device

Pressing “Device” displays the terminal name, serial number, MAC Address, fingerprint algorithm, firmware version, manufacturer and manufactured date and time.

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CONTENTS

TROUBLESHOOTING

“Unable to Connect” Appears

When this message appears, it means that the settings for the terminal and the computer are not properly done. Find out which method you are using to connect. The terminal offers LAN, RS232, RS485 and USB communication methods. Refer to Chapter 4 to further understand the topic.

“Admin Arm” Appears

You are not the administrator of this terminal. Only an authorized administrator of the system is allowed to access the Menu. Any attempt of normal user to access the Menu will prompt “Admin Affirm” message on the screen. In case the administrator or he/she has resigned from the company, kindly contact your FingerTec authorized reseller to access the terminal.

Dicult to Read Finger

Five things could be the cause of this:

Enrolment is not properly done: Enrolment is the most important process to ensure that

the terminal captures the best quality of your fingerprints. Refer to chapter 4 for how to do a good enrollment.

The location of the terminal is not conducive: The scanner does not work well in bright-

lighted area. Cover the scanner a little if this is the cause of the difficulty. Shift the location area for a better performance.

Finger is not properly placed: To get a good read, make sure that your finger’s center

points are located at the middle of the scanner. Adjust the position of your fingerprint as you see it onscreen.

The scanner is not cleaned or it is scratched: Check the quality of the scanner. If the

scanner is dirty, please clean it with a microfiber cloth. If it is scratched, contact your local reseller for a replacement.

Did anything happen to your finger lately? Make sure that the finger is not injured, cut or

bruised which could cause it difficulty to read. The algorithm reads the minutiae points of your fingerprint, the more it can read, the better the result.

The LED is Blinking All The Time

You have nothing to worry about unless the blinking light is red. The green blinking light is indicating that the terminal is under its standby mode. Red blinking light may signal problem in the terminal. Contact your reseller for consultation.

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“Duplicate Finger” Appears

FingerTec terminals are intelligent. It will not accept the same fingerprint twice into its system. If you have registered a finger into the terminal, the system would prompt “du

plicate finger” when you try to enroll that finger for another time. Choose a different finger to proceed.

RFID Card Doesn’t Respond

Two possibilities for this problem

Have you registered the card to the terminal?

The card must be registered to the terminal before it can read the information in the card. Refer to chapter 3 User for card enrolment.

Have you assigned the user ID to the verification group that supports RFID card?

Without setting the terminal to show that you are under a group that supports RFID card, the terminal wouldn’t read your card.

No Sound

A few things could cause this problem:

The terminal voice mode is silent

Perhaps someone has turned off the voice in your terminal or reduced its volume to 0%. Refer to Chapter 5 System under Voice to rectify.

Speaker is damaged

Once you have rectified the voice mode, if the problem persists, proceed to test the voice. Go to Chapter 8 to do the test. If no voice is being emitted, contact your local reseller for support.

For more troubleshooting, go to

http://user.fingertec.com/

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