Extreme Networks AP510e operation manual

ExtremeMobility AP510e FCC/WR
Installation Guide
9035996-01 Rev AA
Published July 2019
Copyright © 2019 Extreme Networks, Inc. All rights reserved.
Legal Notice
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The hardware, firmware, software or any specifications described or referred to in this document are subject to change without notice.
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All other names (including any product names) mentioned in this document are the property of their respective owners and may be trademarks or registered trademarks of their respective companies/owners.
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Software Licensing
Some software files have been licensed under certain open source or third-party licenses. End­user license agreements and open source declarations can be found at:
www.extremenetworks.com/support/policies/software-licensing
Support
For product support, phone the Global Technical Assistance Center (GTAC) at 1-800-998-2408 (toll-free in U.S. and Canada) or +1-408-579-2826. For the support phone number in other countries, visit: http://www.extremenetworks.com/support/contact/
For product documentation online, visit: https://www.extremenetworks.com/documentation/

Table of Contents

Preface.........................................................................................................................................4
Text Conventions...................................................................................................................................................................4
Providing Feedback to Us................................................................................................................................................ 4
Getting Help.............................................................................................................................................................................5
Documentation and Training........................................................................................................................................... 6
Chapter 1: Overview...................................................................................................................7
AP510e Features....................................................................................................................................................................7
AP510e LEDs Status.......................................................................................................................................................... 10
Chapter 2: Installation Process............................................................................................... 12
Verifying the Box Contents.............................................................................................................................................12
Mounting and Connecting the AP...............................................................................................................................13
Mounting Brackets and Accessories Usage............................................................................................................13
Mounting the AP on a Dry or Wood Wall/Solid Flat Ceiling.......................................................................... 15
Mounting to a Suspended/Drop Ceiling................................................................................................................. 25
Mounting the AP to a Junction/Gang box.............................................................................................................29
Mounting the access point to a Beam.....................................................................................................................30
Chapter 3: Operational Description of Antenna Configuration and RF Output Power
Setting....................................................................................................................................... 33
Chapter 4: Antenna Information............................................................................................34
Antenna configurations for external antenna models......................................................................................34
AP510e Antenna Information........................................................................................................................................35
Chapter 5: Specifications........................................................................................................37
Chapter 6: Regulatory Information....................................................................................... 38
Safety Guidelines................................................................................................................................................................38
FCC Declaration of Conformity Statement............................................................................................................38
FCC Radiation Exposure Statement......................................................................................................................... 39
FCC OEM Integrator Note..............................................................................................................................................39
Industry Canada Notice...................................................................................................................................................39
Detachable Antenna Usage..........................................................................................................................................40
Korea BLE Antennas Support.......................................................................................................................................41
Supplement to Product Instructions.........................................................................................................................42
NCC Statement....................................................................................................................................................................42
Brazil Anatel Statement.................................................................................................................................................. 42
MPE Distance - Mobile Devices...................................................................................................................................43
CE Statement....................................................................................................................................................................... 43
European Waste Electrical and Electronic Equipment (WEEE) Notice..................................................44
Hazardous Substances....................................................................................................................................................44
Declaration of Conformity in Languages of the European Community................................................. 44
Index.......................................................................................................................................... 47
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Preface

This section discusses the conventions used in this guide, ways to provide feedback, additional help, and other Extreme Networks® publications.

Text Conventions

The following tables list text conventions that are used throughout this guide.
Table 1: Notice Icons
Icon Notice Type Alerts you to...
General Notice Helpful tips and notices for using the product.
Note Important features or instructions.
Caution Risk of personal injury, system damage, or loss of data.
Warning Risk of severe personal injury.
New!
Table 2: Text Conventions
Convention Description
Screen displays
The words enter and type
[Key] names Key names are written with brackets, such as [Return] or [Esc]. If you must press two
Words in italicized type Italics emphasize a point or denote new terms at the place where they are defined in
New Content Displayed next to new content. This is searchable text within the PDF.
This typeface indicates command syntax, or represents information as it appears on the screen.
When you see the word “enter” in this guide, you must type something, and then press the Return or Enter key. Do not press the Return or Enter key when an instruction simply says “type.”
or more keys simultaneously, the key names are linked with a plus sign (+). Example: Press [Ctrl]+[Alt]+[Del]
the text. Italics are also used when referring to publication titles.

Providing Feedback to Us

Quality is our first concern at Extreme Networks, and we have made every eort to ensure the accuracy and completeness of this document. We are always striving to improve our documentation and help you work better, so we want to hear from you! We welcome all feedback but especially want to know about:
Content errors or confusing or conflicting information.
ExtremeMobility AP510e FCC/WR 4
Ideas for improvements to our documentation so you can find the information you need faster.
Broken links or usability issues.
If you would like to provide feedback to the Extreme Networks Information Development team, you can do so in two ways:
Use our short online feedback form at https://www.extremenetworks.com/documentation-
feedback/.
Email us at documentation@extremenetworks.com.
Please provide the publication title, part number, and as much detail as possible, including the topic heading and page number if applicable, as well as your suggestions for improvement.

Getting Help

If you require assistance, contact Extreme Networks using one of the following methods:
Preface
Extreme Portal
The Hub A forum for Extreme Networks customers to connect with one another, answer questions, and
Call GTAC For immediate support: 1-800-998-2408 (toll-free in U.S. and Canada) or +1 408-579-2826. For
Before contacting Extreme Networks for technical support, have the following information ready:
Your Extreme Networks service contract number and/or serial numbers for all involved Extreme
Networks products A description of the failure
A description of any action(s) already taken to resolve the problem
A description of your network environment (such as layout, cable type, other relevant environmental
information) Network load at the time of trouble (if known)
The device history (for example, if you have returned the device before, or if this is a recurring
problem) Any related RMA (Return Material Authorization) numbers
Search the GTAC (Global Technical Assistance Center) knowledge base, manage support cases and service contracts, download software, and obtain product licensing, training, and
certifications.
share ideas and feedback. This community is monitored by Extreme Networks employees, but is not intended to replace specific guidance from GTAC.
the support phone number in your country, visit: www.extremenetworks.com/support/contact
Subscribing to Service Notifications
You can subscribe to email notifications for product and software release announcements, Vulnerability Notices, and Service Notifications.
1 Go to www.extremenetworks.com/support/service-notification-form. 2 Complete the form with your information (all fields are required).
ExtremeMobility AP510e FCC/WR 5
3 Select the products for which you would like to receive notifications.
Note You can modify your product selections or unsubscribe at any time.
4 Click Submit.

Documentation and Training

To find Extreme Networks product guides, visit our documentation pages at:
Current Product Documentation www.extremenetworks.com/documentation/
Archived Documentation (for earlier versions and legacy products)
Release Notes www.extremenetworks.com/support/release-notes
Hardware/Software Compatibility Matrices https://www.extremenetworks.com/support/compatibility-matrices/
White papers, data sheets, case studies, and other product resources
www.extremenetworks.com/support/documentation-archives/
https://www.extremenetworks.com/resources/
Preface
Open Source Declarations
Some software files have been licensed under certain open source licenses. More information is available at: www.extremenetworks.com/support/policies/open-source-declaration/.
Training
Extreme Networks oers product training courses, both online and in person, as well as specialized certifications. For more information, visit www.extremenetworks.com/education/.
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1 Overview

AP510e Features AP510e LEDs Status
The AP510e is a next generation, indoor ceiling mount model enterprise class 802.11ax access point (AP). The “e” in AP510e indicates that it comes with external antennas. The AP features dual-band radio, eight RP-SMA WiFi ports, one Bluetooth port, and one internal Bluetooth Low Energy (BLE) antenna. The Bluetooth port can be used for a remote antenna in place of the internal antenna. The AP has an extended operating temperature range.
The AP510e can be mounted on a dry or wood wall, solid flat ceiling, junction/gang box, and on a suspended or drop ceiling.
Note The AP510e requires a minimum base firmware of WiNG 7.1.1.

AP510e Features

The enterprise class 802.11ax AP510e access point has the following features:
Radios: 2 radios (1 dual band, 2.4GHz and 5GHz, and 1 band locked 5GHz); 1 IoT radio (2.4 GHz).
Console Port: RJ45.
Two Ethernet ports:
One multi-rate GE/2.5GE/5GE port (LAN1) with PoE
10/100/1000 Ethernet Port (LAN2) with PoE
LEDs: 6 – All LEDs will be on during reset (see AP510e LEDs Status for details).
One Reset button.
Power: PoE 802.3af; 12VDC external power in connector (see AP510e Powering Methods for details).
Antenna Connectors:
Eight RP-SMA external antenna connectors
One RP-SMA BLE antenna connector
One BLE (Bluetooth Low Energy) internal antenna connector
Note The BLE internal antenna is used if no BLE antenna is attached to the port. For antenna
configurations, see Antenna configurations for external antenna models.
Temperature:
-20°C to +50°C (-4° F to + 122° F) @ 6000 ft.
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-20°C to +55°C (-4° F to + 131° F) @ Sea Level.
Enclosure: Plastic with metal base.
Overview
Figure 1: Top view of AP510e
Figure 2: Side view of AP510e
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Figure 3: AP510e back ports
Table 3: Description of back ports of AP510e
Number Description
Overview
1 Kensignton lock
2 12V DC power supply
3 Console port
4 GE 2 (GE)
5 GE 1 (5 GE)

AP510e Powering Methods

You can power the AP through the RJ45 Ethernet port (LAN 1 (5GE) and LAN2 (GE) ports, see Figure 3 on page 9). If you need to power the AP510e with an external 12V DC power supply, you can plug the power cord into the power connector on the back of the AP. There is no wall mount bracket for the 12V DC power supply. When the device is powered on, the power LED on the front face of the AP is lit.
ExtremeMobility AP510e FCC/WR 9
Overview
Table 4: AP510e Powering Methods
Power Source Description
Power over Ethernet (PoE) Power is provided through the RJ45 Ethernet port (LAN
ports on AP510e back ports, items #4 and #5) of
AP510e, compliant to be powered with 802.3af and provides full functionality with 802.3at. This is the preferred method of powering the AP on ceiling and high wall installations.
External 12V DC power supply (optional; ordering part #37219 - PWR 12VDC, 3A, 2.5mm x 5.5mm connector)
The AP510e can also be powered by an external DC power supply plugged into an AC source. Plug the supply’s input jack into the 12V DC (AP510e back ports, item #2) port.
Note PoE is disabled when external power supply is used.
AP510e Power Table
The following table provides information on the status of the side ports on the access point when powered using 802.3af and 802.3at technology:
AP510e
Radio 1 2x2 (14dBm) 4x4 (16dBm)
Radio 2 2x2 (14dBm) 4x4 (16dBm)
BLE ON ON
GE1 ON ON
GE2 ON ON
Dual band Yes Yes
802.3af 802.3at
Dual 5G No Yes

AP510e LEDs Status

LEDs Status
The AP510e LEDs are located on the front face of the AP but are not visibly marked.
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Figure 4: AP510e LEDs
Overview
Table 5: AP510e LEDs Status
LED Icon LED Color Description
AP Status GREEN Normal operational status
AMBER Non-operational status
GE1 Ethernet AMBER 100 Mbps
GREEN 1000 Mbps
PURPLE 2.5G/5G
GE2 Ethernet AMBER 100 Mbps
GREEN 1000 Mbps
Radio #1 Status GREEN 2.4GHz
AMBER 5GHz
WHITE Sensor
Radio #2 Status AMBER 5GHz
IoT (BLE) BLUE Indicates BLE is enabled
OFF Non-operational status
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2 Installation Process

Verifying the Box Contents Mounting and Connecting the AP Mounting Brackets and Accessories Usage Mounting the AP on a Dry or Wood Wall/Solid Flat Ceiling Mounting to a Suspended/Drop Ceiling Mounting the AP to a Junction/Gang box Mounting the access point to a Beam
Follow this procedure to install the AP510e access point:
1 Verify the box contents. 2 Review the Safety Guidelines. 3 Mount the AP to a dry or wood wall, solid flat ceiling, on a suspended/drop ceiling, to a junction/
gang box, or to a beam.
4 Connect the power supply.

Verifying the Box Contents

Before you install the AP510e access point, make sure that you have all the necessary parts.
1 Verify that the box contains the following items:
Table 6: AP510e Box Contents
Quantity Items
1 AP510e Quick Reference Guide
1 ExtremeCloud™ Quick Start Card
1 Mounting bracket for 802.11ax indoor access point
1 AP510e access point
2 Phillips pan-head wood screws
2 Screw-in anchors
2 Perform a visual inspection of the access point for any physical damage. Contact Extreme Networks
Support if there is any damage.
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Installation Process

Mounting and Connecting the AP

Caution Only qualified personnel should perform installation procedures.
Use these instructions as guidelines for mounting and connecting the AP510e easily and safely.
The AP510e comes with a stainless-steel main mounting bracket (#37201) that can be used to mount the access point on a flat t-bar with flat ceiling tiles, flat surfaces, beams, and some junction/gang boxes. An adaptor and brackets are available for mounting the AP to non-flat ceiling tiles and t-bars.
To mount the AP510e on a junction/gang box, use the optional bracket (WS-MBI-WALL04; #30516). All additional and optional parts are sold separately. For more information on brackets and accessories, refer to Mounting Brackets and Accessories Usage on page 13 section.

Mounting Brackets and Accessories Usage

The access point comes with the main mounting bracket (#37201; mounting bracket for 802.11ax indoor access points). There are various optional brackets, an adapter, and bracket accessories that can be purchased separately.
Table 7: Brackets purchase order information
Part number Description
37201 Main mounting bracket for indoor access points
(included in the access point box), along with the 50 mm M3 security screw pack for main mounting bracket
30518 WS-MBI-DCMTR01 bracket
30516 WS-MBI-WALL04 bracket
37211 WS-MBI-DCFLUSH bracket
Table 8: Bracket accessories purchase order information
Part number Description
KT-135628-01 Universal mounting kit for wireless LAN (WLAN) access
points
37210 Flat metal easy-attach adapter for main mounting
bracket
BRKT-000147A-01 Beam clip accessory
30525; WS-CAB-RJ45-FLT01 RJ45 flat cable accessory for ceiling mount brackets
Table 9: Power supply purchase order information
Part number Description
37219 PWR 12V DC, 3A, 2.5 mm X 5.5 mm connector
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Installation Process
Table 10: Brackets and accessories usage for various installation options
Mounting bracket or accessory
37201; main mounting bracket
KT-13562 8-01 accessory ; used with main mounting bracket
Wall install
Yes Yes Yes Yes, by
No No Yes Yes No No Yes 15/16" Wall
Solid flat ceiling install
Ceiling install (T­bar)
Ceiling install (protrude d T-bar)
adding the optional T-bar adapter to the main mounting bracket
Junction box install
No Yes, by
Beam install
adding the beam clip accessory to the main mounting bracket
Ceiling tile protrusio n
No 15/16" This
T-bar widths
Notes
bracket is shipped with the access point. Installatio n methods: Wall mount or
flush
ceiling mount with single width.
mount or protrude d ceiling mount with single width.
30518 WS-MBI­DCMTR01 bracket
30516 WS-MBI­WALL04 bracket
No No Yes Yes No No Yes 9/16", 1.5",
15/16"
Yes No No No Yes No No No Wall
Protrude d ceiling mount with varying widths.
mount with single width. Junction box installatio n.
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Installation Process
Table 10: Brackets and accessories usage for various installation options (continued)
Mounting bracket or accessory
37210 flat metal easy­attach adapter; used with main mounting bracket
37211 WS­MBI­DCFLUSH bracket
BRKT-00 0147A-01; beam clip accessory
Wall install
Yes Yes No No No No No N/A Wall
No No Yes Yes No No Yes 9/16", 1.5",
No No No No No Yes No N/A The beam
Solid flat ceiling install
Ceiling install (T­bar)
Ceiling install (protrude d T-bar)
Junction box install
Beam install
Ceiling tile protrusio n
T-bar widths
15/16"
Notes
mount, ceiling mount, or install on any solid surface.
Protrude d ceiling mount with varying widths.
clip is attached to the main mounting bracket.
30525 WS-CAB­RJ45­FLT01 accessory ; used with any ceiling bracket
No Yes Yes No No No No N/A This

Mounting the AP on a Dry or Wood Wall/Solid Flat Ceiling

The access point is installed on a dry or wood wall or to a solid flat ceiling using:
1 #37201, stainless-steel main mounting bracket that ships with the unit. 2 #30516, WS-MBI-WALL04 bracket, two Phillips pan-head screws, and screw-in anchors.
Note The WALL04 bracket and screw-in anchors are used only for dry or wood wall mounting.
3 #37201, stainless-steel main mounting bracket with #37210, flat metal easy-attach adapter.
accessory can be used only with ceiling mount brackets listed in this table.
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