Extreme Networks AP460 User Manual

ExtremeMobility AP460i/e

Outdoor Access Points

Installation Guide

9036418-00 Rev AA

Published November 2019

Copyright © 2019 Extreme Networks, Inc. All rights reserved.

Legal Notice

Extreme Networks, Inc. reserves the right to make changes in specifications and other information contained in this document and its website without prior notice. The reader should in all cases consult representatives of Extreme Networks to determine whether any such changes have been made.

The hardware, firmware, software or any specifications described or referred to in this document are subject to change without notice.

Trademarks

Extreme Networks and the Extreme Networks logo are trademarks or registered trademarks of Extreme Networks, Inc. in the United States and/or other countries.

All other names (including any product names) mentioned in this document are the property of their respective owners and may be trademarks or registered trademarks of their respective companies/owners.

For additional information on Extreme Networks trademarks, please see: www.extremenetworks.com/company/legal/trademarks

Open Source Declarations

Some software files have been licensed under certain open source or third-party licenses. Enduser license agreements and open source declarations can be found at: www.extremenetworks.com/support/policies/software-licensing

Table of Contents
Preface................................................................................................................................................................................................	4
Conventions.............................................................................................................................................................................	4
Providing Feedback to Us.................................................................................................................................................	5
Getting Help.............................................................................................................................................................................	5
Documentation and Training...........................................................................................................................................	6
Chapter 1: AP460i/e Overview................................................................................................	7
AP460i/e Features...............................................................................................................................................................	7
LED Indicators........................................................................................................................................................................	9
Access Point Purchase Order Information...............................................................................................................	11
Chapter 2: Install the Access Point........................................................................................	12
AP460i/e Box Contents...................................................................................................................................................	12
Access Point Mounting Options, Brackets, and Accessories.........................................................................	12
Position the Access Point before Installation........................................................................................................	14
Install the Access Point on a Wall or Flat Surface...............................................................................................	14
Install the Access Point on a Pole..............................................................................................................................	20
Chapter 3: Powering method.................................................................................................	30
Chapter 4: GE/Console connections.....................................................................................	31
Installing the cable gland adapter assembly..........................................................................................................	31
Chapter 5: Antenna configuration for external antenna model........................................	34
Chapter 6: Specifications........................................................................................................	36
Chapter 7: Regulatory Information.......................................................................................	37
Professional Installation Instruction...........................................................................................................................	37
Safety Guidelines................................................................................................................................................................	38
Federal Communications Commission (FCC) Notice.......................................................................................	38
Industry Canada Notice...................................................................................................................................................	39
Detachable Antenna Usage..........................................................................................................................................	40
Australia Notice....................................................................................................................................................................	41
Brazil Anatel Statement...................................................................................................................................................	41
Hazardous Substances.....................................................................................................................................................	41
Supplement to Product Instructions.........................................................................................................................	42
NCC Statement....................................................................................................................................................................	42
CE Information.....................................................................................................................................................................	42
European Waste Electrical and Electronic Equipment (WEEE) Notice..................................................	43
Declaration of Conformity in Languages of the European Community.................................................	44
Index..........................................................................................................................................	47

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Preface

This section discusses the conventions used in this guide, ways to provide feedback, additional help, and other Extreme Networks® publications.

Conventions

This section discusses the conventions used in this guide.

Text Conventions

The following tables list text conventions that are used throughout this guide.

Table 1: Notice Icons

	Icon	Notice Type		Alerts you to...
		General Notice		Helpful tips and notices for using the product.
		Note		Important features or instructions.
		Caution		Risk of personal injury, system damage, or loss of data.
		Warning		Risk of severe personal injury.
	New!	New Content		Displayed next to new content. This is searchable text within the PDF.
Table 2: Text Conventions
	Convention		Description
			This typeface indicates command syntax, or represents information as it appears on the
	Screen displays
			screen.
	The words enter and		When you see the word “enter” in this guide, you must type something, and then press
	type		the Return or Enter key. Do not press the Return or Enter key when an instruction
			simply says “type.”
	[Key] names		Key names are written with brackets, such as [Return] or [Esc]. If you must press two
			or more keys simultaneously, the key names are linked with a plus sign (+). Example:
			Press [Ctrl]+[Alt]+[Del]
	Words in italicized type		Italics emphasize a point or denote new terms at the place where they are defined in
			the text. Italics are also used when referring to publication titles.

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Providing Feedback to Us

Quality is our first concern at Extreme Networks, and we have made every effort to ensure the accuracy and completeness of this document. We are always striving to improve our documentation and help you work better, so we want to hear from you! We welcome all feedback but especially want to know about:

•Content errors or confusing or conflicting information.

•Ideas for improvements to our documentation so you can find the information you need faster.

•Broken links or usability issues.

If you would like to provide feedback to the Extreme Networks Information Development team, you can do so in two ways:

•Use our short online feedback form at https://www.extremenetworks.com/documentationfeedback/.

•Email us at [e-mail].

Please provide the publication title, part number, and as much detail as possible, including the topic heading and page number if applicable, as well as your suggestions for improvement.

Getting Help

If you require assistance, contact Extreme Networks using one of the following methods:

Extreme	Search the GTAC (Global Technical Assistance Center) knowledge base, manage support cases
Portal	and service contracts, download software, and obtain product licensing, training, and
	certifications.
The Hub	A forum for Extreme Networks customers to connect with one another, answer questions, and
	share ideas and feedback. This community is monitored by Extreme Networks employees, but is
	not intended to replace specific guidance from GTAC.
Call GTAC	For immediate support: 1-800-998-2408 (toll-free in U.S. and Canada) or [phone]. For
	the support phone number in your country, visit: www.extremenetworks.com/support/contact

Before contacting Extreme Networks for technical support, have the following information ready:

•Your Extreme Networks service contract number and/or serial numbers for all involved Extreme Networks products

•A description of the failure

•A description of any action(s) already taken to resolve the problem

•A description of your network environment (such as layout, cable type, other relevant environmental information)

•Network load at the time of trouble (if known)

•The device history (for example, if you have returned the device before, or if this is a recurring problem)

•Any related RMA (Return Material Authorization) numbers

Subscribing to Service Notifications

You can subscribe to email notifications for product and software release announcements, Vulnerability Notices, and Service Notifications.

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1Go to www.extremenetworks.com/support/service-notification-form.

2Complete the form with your information (all fields are required).

3Select the products for which you would like to receive notifications.

Note

You can modify your product selections or unsubscribe at any time.

4 Click Submit.

Documentation and Training

To find Extreme Networks product guides, visit our documentation pages at:

Current Product Documentation	www.extremenetworks.com/documentation/
Archived Documentation (for earlier	www.extremenetworks.com/support/documentation-archives/
versions and legacy products)
Release Notes	www.extremenetworks.com/support/release-notes

Hardware/Software Compatibility Matrices https://www.extremenetworks.com/support/compatibility-matrices/

White papers, data sheets, case studies,	https://www.extremenetworks.com/resources/
and other product resources

Training

Extreme Networks offers product training courses, both online and in person, as well as specialized certifications. For more information, visit www.extremenetworks.com/education/.

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1 AP460i/e Overview

AP460i/e Features

LED Indicators

Access Point Purchase Order Information

The AP460i/e access points are outdoor model enterprise class 802.11ax access points. The “i” in AP460i indicates that the access point comes with internal antennas and the “e” in AP460e indicates that it comes with external antenna connectors. The access points feature a dual-band radio, two bandlocked radios, eight WiFi internal or external antennas, and one Bluetooth Low Energy (BLE) antenna.

The AP460i/e can be mounted on a flat surface such as a wall or to a pole.

Note

The AP460i/e requires a minimum base firmware of WiNG 7.3.0.

In this document, the access point is addressed as AP460i/e wherever the procedure and general information is applicable to both access points.

AP460i/e Features

The AP460i/e access points have the following features:

•Radios:

•Three 802.11ax radios (one 2X2 2.4GHz radio, one 4X4 5GHz radio, and one 2X2 2.4GHz and 5GHz radio)

•1 IoT Radio (2.4 GHz)

•Console port: RJ45

•Two Ethernet ports:

•1 x 100/1000/2500 Mbps auto-negotiation Ethernet port, RJ45

•1 x 10/100/1000 Mbps auto-negotiation Ethernet port, RJ45

•LEDs: Seven

•All LEDs will be on during reset and connect to general-purpose input/output (GPIO) pins

•One Reset button

•Power: PoE 802.3at (see powering method)

•Antennas:

•Eight WiFi internal/external antennas

•One BLE internal antenna on AP460i

•One BLE external antenna port on AP460e

•Temperature: -40°C to +60°C (-40°F to +140°F) @ 6000 ft.

•Enclosure: Plastic with metal base

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AP460i/e Overview

Figure 1: AP460i access point front view

Callout	Description
1	Console port and reset button cap
2	GE2
3	GE1-PoE
4	Gore vent

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AP460i/e Overview

Figure 2: AP460e access point front view

Callout	Description
1	Console port and reset button cap
2	GE2
3	GE1-PoE
4	Gore vent

Note

On the AP460e access point, the sensor and the BLE antennas come with dust caps on them. Do not remove the dust cap until you need to install the antennas.

For information on the AP460e antenna connectors, see antenna configuration for external antenna model access point.

LED Indicators

There are seven LEDs located on the front face of the access point but are not visibly marked.

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AP460i/e Overview

Figure 3: LEDs

Note

The LED icons and the status on AP460i and AP460e are the same.

Table 3: AP460i/e LED status

LED icon	LED color	Description
Status	Green	Normal operational status
	Amber	Non-operational status
GE1	Amber	100Mbps
	Green	1000Mbps
	Purple	2.5G
GE2	Amber	100Mbps
	Green	1000Mbps
Radio 1	Green	2.4G activity
Radio 2	Amber	5G activity
Radio 3	White	Sensor activity
BLE	Blue	BLE is enabled

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AP460i/e Overview

Access Point Purchase Order Information

The AP460i and AP460e access points must be ordered separately, the ordering details of which are presented in the tables below:

Table 4: AP460i purchase order information

Part number	Description
AP460i-FCC	Dual/Tri radio 802.11ax/ac/abgn, 4x4:4 MIMO outdoor
	internal antenna access point.
	Domain: US, Puerto Rico, and Colombia
AP460i-WR	Dual/Tri Radio 802.11ax/ac/abgn, 4x4:4 MIMO outdoor
	internal antenna access point.
	Domain: EMEA and Rest Of World
AP460i	Dual/Tri Radio 802.11ax/ac/abgn, 4x4:4 MIMO outdoor
	internal antenna access point.
	Domain: Canada

Table 5: AP460e purchase order information

Part number	Description
AP460e-FCC	Dual/Tri Radio 802.11ax/ac/abgn, 4x4:4 MIMO outdoor
	external antenna access point.
	Domain: US, Puerto Rico, and Colombia
AP460e-WR	Dual/Tri Radio 802.11ax/ac/abgn, 4x4:4 MIMO outdoor
	external antenna access point.
	Domain: EMEA and Rest Of World
AP460e-CAN	Dual/Tri Radio 802.11ax/ac/abgn, 4x4:4 MIMO outdoor
	external antenna access point.
	Domain: Canada

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2 Install the Access Point

AP460i/e Box Contents

Access Point Mounting Options, Brackets, and Accessories

Position the Access Point before Installation

Install the Access Point on a Wall or Flat Surface

Install the Access Point on a Pole

The AP460i/e access points can be installed to a flat surface such as a wall or to a pole. Refer to the purchase order information to know more about selecting the right access point for your installation needs.

When you receive the access point bundle, perform a visual inspection of the access point, the bracket, and accessories for any physical damage. Contact Extreme Networks Support if there is any damage.

Before installing the access point:

1Verify the box contents.

2Read and review the safety guidelines.

AP460i/e Box Contents

The box contains the access point and comes with removable label for your documentation. There is also a label that mentions the minimum base firmware version that the product needs to have.

Table 6: AP460i/e box contents

Quantity	Description
1	AP460i/e Quick Reference
1	Access point (AP460i or AP460e)
1	Hardware bag containing:
	•	One ground screw
	•	One ring terminal
	•	One star washer

Access Point Mounting Options, Brackets, and Accessories

The AP460i/e access points are mounted on a flat surface such as a wall or to a pole, which are described in the following table:

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Install the Access Point

Table 7: AP460i/e mounting brackets and accessories usage

Mounting bracket and part		Wall install	Pole install	Notes
number
KT-147407-02; bracket;		Yes	Yes	For attaching to a wall or a
comes with three parts:				flat surface, use the
•	Flat part			bracket part that has two
•	1-axis tilt part			holes on the surface of the
				metal portion; also called
•	Pole part
				the flat part. For attaching
				to a pole, if the 1-axis tilt is
				not required, attach the
				pole part of the bracket to
				the access point. If 1-axis
				tilt is required, attach the
				pole part of the
				KT-147407-02 bracket on
				top of the second wall part.
KT-150173-01; extension		Yes; use the flat wall mount	Yes; use the pole mount	The KT-150173-01 extension
arm; used with		part of the KT-147407-02	bracket part of the	arm can also be used by
KT-147407-02 bracket		bracket	KT-147407-02 bracket or	itself without the other
parts			use all three KT-147407-02	KT-147407-02 bracket
			bracket parts	parts.
MBO-ART02; 10" 2-Axis		Yes	Yes; attach the MBO-	The wall must be strong
articulating mounting			ART02 articulating	enough to support the AP
bracket			mounting bracket to the	during inclement weather.
			WS-MBO-POLE01 bracket
WS-MBO-POLE01 bracket		No	Yes; the POLE01 bracket	If the pole diameter is <= 1"
			can only be used with the	(25.4mm), use small cable
			MBO-ART02 articulating	clamp. If the pole diameter
			mounting bracket	is between 5" - 7" (178mm),
				use large cable clamp. For
				any other pole diameter,
				provide your own stainless
				steel cable clamp. The
				band must be 1/2”
				(12.7mm) wide.
WS-MBV-VMM Vehicle		Yes	No	None
Bracket (#32216); comes
with fours parts

Note

All brackets and accessories are sold separately.

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Install the Access Point

Position the Access Point before Installation

When you install the access point, the gore vent must be on the side closest to the ground, and not above the plastic cover. You must provide a 3-inch drip loop on all cables.

Note

The sensor and BLE antennas come with dust cap on them. Do not remove the dust cap until you need to install the antennas.

Install the Access Point on a Wall or Flat Surface

You can install the access point on a flat surface such as a wall using the following brackets:

•KT-147407-02 bracket

•KT-150173-01 extension arm

•MBO-ART02 10" 2-axis articulating mounting bracket

•WS-MBV-VMM vehicle bracket (#32216)

Note

The wall install options are applicable to both internal and external antenna model outdoor access points.

Install the Access Point to a Flat Surface Using KT-147407-02 Flat Part and 1- Axis Tilt Part

The KT-147407-02 bracket has three bracket parts; flat part, 1-axis tilt part, and the pole part. For this installation, you require the flat part and the 1-axis tilt part.

Figure 4: KT-147407-02 bracket flat part

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Install the Access Point

Figure 5: KT-147407-02 bracket 1-axis tilt part

Note

The flat part and the 1-axis tilt part can be used interchangeably with the access points. You can either attach the flat part or the 1-axis tilt part first and the rest of the installation procedure will not be affected by it.

The following hardware is required:

•

•

•

•

KT-147407-02 flat part KT-147407-02 1-axis tilt part Access point

Ten M6 hex-head screws

•Two M6 screws to attach the KT-147407-02 flat part to the access point

•Four M6 screws to attach the KT-147407-02 1-axis tilt part to a flat surface

•Four M6 screws to attach the KT-147407-02 flat part to the 1-axis tilt part

1Attach the KT-147407-02 flat part to the access point using two M6 hex-head screws.

2Using the 1-axis tilt part as a template, mark and drill four holes on a wall or a flat surface.

3Attach the 1-axis tilt part to a wall or a flat surface using four M6 head-size screws.

4Align the KT-147407-02 flat part bracket inside the 1-axis tilt part, and attach it using four M6 screws.

5Tilt the access point to a desired angle and tighten the four M6 screws to a torque of 45 in-lbs. The tilt bracket can be adjusted from +15 degrees to -15 degrees of tilt.

Install the Access Point to a Flat Surface Using the KT-147407-02 Flat Part, 1- axis Tilt Part, and the KT- 150173-01 Extension Arm

In installations that require an extension arm, the access point is attached to a flat surface using the KT-147407-02 bracket parts and the KT-150173-01 extension arm.

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