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ExtremeMobility™ Access
Points AP410i/e
Installation Guide
9036459-00 RevAA
Published November 2019
Copyright © 2019 Extreme Networks, Inc. All rights reserved.
Legal Notice
Extreme Networks, Inc. reserves the right to make changes in specifications and other information contained in this document and its website without prior notice. The reader should in all cases consult representatives of Extreme Networks to determine whether any such changes have been made.
The hardware, firmware, software or any specifications described or referred to in this document are subject to change without notice.
Trademarks
Extreme Networks and the Extreme Networks logo are trademarks or registered trademarks of Extreme Networks, Inc. in the United States and/or other countries.
All other names (including any product names) mentioned in this document are the property of their respective owners and may be trademarks or registered trademarks of their respective companies/owners.
For additional information on Extreme Networks trademarks, please see: www.extremenetworks.com/company/legal/trademarks
Open Source Declarations
Some software files have been licensed under certain open source or third-party licenses. Enduser license agreements and open source declarations can be found at: www.extremenetworks.com/support/policies/software-licensing
Table of Contents |
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Preface................................................................................................................................................................................................ |
4 |
Conventions............................................................................................................................................................................. |
4 |
Providing Feedback to Us................................................................................................................................................. |
5 |
Getting Help............................................................................................................................................................................. |
5 |
Documentation and Training........................................................................................................................................... |
6 |
Related Publications............................................................................................................................................................ |
6 |
Purchase Order Information............................................................................................................................................ |
7 |
Chapter 1: Product Overview.................................................................................................... |
8 |
AP410i/e Features................................................................................................................................................................ |
8 |
AP410i/e Power Source..................................................................................................................................................... |
9 |
LED Indicators........................................................................................................................................................................ |
9 |
Chapter 2: Install the Access Point........................................................................................ |
10 |
AP410i/e Box Contents.................................................................................................................................................... |
10 |
Access Point Installation Options and Accessories Information................................................................... |
11 |
Install the Access Point on a Drywall or Wood Wall or to a Solid Flat Ceiling...................................... |
12 |
Install the Access Point on a Suspended or Drop Ceiling with a Flat T-bar........................................... |
17 |
Install the Access Point on a Junction Box or Gang Box................................................................................ |
22 |
Install the Access Point on a Beam............................................................................................................................ |
23 |
Chapter 3: Antenna Configuration for External Antenna Model Access Point............... |
26 |
Chapter 4: Access Points Specifications.............................................................................. |
28 |
Chapter 5: Regulatory Information....................................................................................... |
29 |
Safety Guidelines................................................................................................................................................................ |
29 |
MPE Statement for Mobile Devices........................................................................................................................... |
29 |
Federal Communications Commission (FCC) Notice....................................................................................... |
29 |
Industry Canada Notice.................................................................................................................................................. |
30 |
Detachable Antenna Usage............................................................................................................................................ |
31 |
Australia Notice................................................................................................................................................................... |
32 |
Brazil Anatel Statement................................................................................................................................................... |
32 |
Hazardous Substances..................................................................................................................................................... |
32 |
Supplement to Product Instructions......................................................................................................................... |
33 |
NCC Statement.................................................................................................................................................................... |
33 |
CE Information..................................................................................................................................................................... |
33 |
European Waste Electrical and Electronic Equipment (WEEE) Notice.................................................. |
34 |
Declaration of Conformity in Languages of the European Community.................................................. |
35 |
Index.......................................................................................................................................... |
38 |
ExtremeMobility™ Access Points AP410i/e |
3 |
Preface
This section discusses the conventions used in this guide, ways to provide feedback, additional help, and other Extreme Networks® publications.
Conventions
This section discusses the conventions used in this guide.
Text Conventions
The following tables list text conventions that are used throughout this guide.
Table 1: Notice Icons
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ExtremeMobility™ Access Points AP410i/e |
4 |
Providing Feedback to Us
Quality is our first concern at Extreme Networks, and we have made every effort to ensure the accuracy and completeness of this document. We are always striving to improve our documentation and help you work better, so we want to hear from you! We welcome all feedback but especially want to know about:
•Content errors or confusing or conflicting information.
•Ideas for improvements to our documentation so you can find the information you need faster.
•Broken links or usability issues.
If you would like to provide feedback to the Extreme Networks Information Development team, you can do so in two ways:
•Use our short online feedback form at https://www.extremenetworks.com/documentationfeedback/.
•Email us at documentation@extremenetworks.com.
Please provide the publication title, part number, and as much detail as possible, including the topic heading and page number if applicable, as well as your suggestions for improvement.
Getting Help
If you require assistance, contact Extreme Networks using one of the following methods:
Extreme |
Search the GTAC (Global Technical Assistance Center) knowledge base, manage support cases |
Portal |
and service contracts, download software, and obtain product licensing, training, and |
|
certifications. |
The Hub |
A forum for Extreme Networks customers to connect with one another, answer questions, and |
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share ideas and feedback. This community is monitored by Extreme Networks employees, but is |
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not intended to replace specific guidance from GTAC. |
Call GTAC |
For immediate support: 1-800-998-2408 (toll-free in U.S. and Canada) or +1 408-579-2826. For |
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the support phone number in your country, visit: www.extremenetworks.com/support/contact |
Before contacting Extreme Networks for technical support, have the following information ready:
•Your Extreme Networks service contract number and/or serial numbers for all involved Extreme Networks products
•A description of the failure
•A description of any action(s) already taken to resolve the problem
•A description of your network environment (such as layout, cable type, other relevant environmental information)
•Network load at the time of trouble (if known)
•The device history (for example, if you have returned the device before, or if this is a recurring problem)
•Any related RMA (Return Material Authorization) numbers
Subscribing to Service Notifications
You can subscribe to email notifications for product and software release announcements, Vulnerability Notices, and Service Notifications.
ExtremeMobility™ Access Points AP410i/e |
5 |
1Go to www.extremenetworks.com/support/service-notification-form.
2Complete the form with your information (all fields are required).
3Select the products for which you would like to receive notifications.
Note
You can modify your product selections or unsubscribe at any time.
4 Click Submit.
Documentation and Training
To find Extreme Networks product guides, visit our documentation pages at:
Current Product Documentation |
www.extremenetworks.com/documentation/ |
Archived Documentation (for earlier |
www.extremenetworks.com/support/documentation-archives/ |
versions and legacy products) |
|
Release Notes |
www.extremenetworks.com/support/release-notes |
Hardware/Software Compatibility Matrices https://www.extremenetworks.com/support/compatibility-matrices/
White papers, data sheets, case studies, |
https://www.extremenetworks.com/resources/ |
and other product resources |
|
Training
Extreme Networks offers product training courses, both online and in person, as well as specialized certifications. For more information, visit www.extremenetworks.com/education/.
Related Publications
ExtremeWireless™, ExtremeWireless WiNG™, and ExtremeMobility™ documentation can be found on the Extreme Networks Documentation Site.
Extreme recommends the following guides for users of ExtremeWireless™ products:
•
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•
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•
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•
•
•
•
•
•
ExtremeWireless AP3916ic Installation Guide
ExtremeWireless AP3912i Installation Guide
ExtremeWireless AP3965i & AP3965e Installation Guide
ExtremeWireless AP3935i & AP3935e Installation Guide
ExtremeWireless AP3825i & AP3825e Installation Guide
ExtremeWireless AP3805i FCC/ROW Installation Guide
ExtremeWireless AP3801i Quick Reference Guide
C5210 Quick Reference
C5110 Quick Reference
C4110 Quick Reference
C25 Quick Reference
C35 Quick Reference
ExtremeWireless CLI Reference Guide
ExtremeWireless End User License Agreements
ExtremeMobility™ Access Points AP410i/e |
6 |
•ExtremeWireless External Antenna Site Preparation and Installation Guide
•ExtremeWireless External Antenna with Wave 2 Site Preparation and Installation Guide
•ExtremeWireless Getting Started Guide
•ExtremeWireless Integration Guide
•ExtremeWireless Maintenance Guide
•ExtremeWireless Open Source Declaration
•ExtremeWireless User Guide
•IdentiFi Wireless WS-AP3865e Installation Guide
•IdentiFi Wireless WS-AP3825i & WS-AP3825e Installation Guide
•IdentiFi Wireless WS-AP3805i & WS-AP3805e Installation Guide
Purchase Order Information
Table 3: Brackets purchase order information
Part number |
Description |
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37201 |
Main mounting bracket for indoor access points (included in the access point box), along |
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with the 50 mm M3 security screw pack for main mounting bracket |
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30518 |
WS-MBI-DCMTR01 bracket |
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30516 |
WS-MBI-WALL04 bracket |
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37211 |
WS-MBI-DCFLUSH bracket |
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Table 4: Bracket accessories purchase order information
Part number |
Description |
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KT-135628-01 |
Universal mounting kit for wireless LAN (WLAN) access points |
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37210 |
Flat metal easy-attach adapter for main mounting bracket |
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BRKT-000147A-01 |
Beam clip accessory |
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30525; WS-CAB-RJ45-FLT01 |
RJ45 flat cable accessory for ceiling mount brackets |
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Table 5: Power supply purchase order information
Part number |
Description |
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37219 |
PWR 12V DC, 3A, 2.5 mm X 5.5 mm connector |
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ExtremeMobility™ Access Points AP410i/e |
7 |
1 Product Overview
AP410i/e Features
AP410i/e Power Source
LED Indicators
The AP410i/e access points are indoor model 802.11ax access points. The “i” in AP410i indicates that the access point comes with internal antennas and the “e” indicates that it comes with external antenna connectors. The access points feature built-in dual-band radios, two band-locked radios, eight WiFi internal or external antennas, and one Bluetooth Low Energy (BLE) antenna.
The AP410i/e is mounted on a flat surface such as a wall, a solid flat ceiling, and to a junction or gang box, and can be installed on a suspended or drop ceiling.
Note
The AP410i/e requires a minimum base firmware of WiNG 7.3.0.
In this document, the access points are addressed as AP410i/e when the product features and installation procedures are the same for both access points.
AP410i/e Features
The AP410i/e access points have the following features:
•Radios: Three 802.11ax radios
•One 2X2 2.4 GHz radio
•One 4X4 5 GHz radio
•One 2X2 2.4 GHz and 5 GHz radio
•One 2.4 GHz IoT radio
•Console port: RJ45
•Two Ethernet ports:
•1 x 10/100/1000 Mbps auto-negotiation Ethernet port, RJ45
•One multi-rate GE/2.5 GE Ethernet port
•LEDs: Seven – all LEDs will be powered on during reset and will connect to general purpose input/ output (GPIO) pins
•One reset button
•One Kensington lock
•One safety hanger provision
•One USB 2.0 type A connector
•Power: PoE 802.3at and 802.3bt (see AP410i/e Power Source for details)
•Antennas:
ExtremeMobility™ Access Points AP410i/e |
8 |
Product Overview
•AP410i: Eight WiFi internal antennas and one BLE internal antenna
•AP410e: Six RP-SMA external antenna ports and one BLE RP-SMA antenna
•Temperature:
•AP410i: 0°C to +50°C (32°F to +122°F) @ 6000 ft.
•AP410e: -20°C to +55°C (-4°F to +131°F) @ 6000 ft.
•Enclosure: Plastic with metal base
AP410i/e Power Source
Power source |
Description |
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Power over Ethernet (PoE) |
Power is provided through the 2.5 GE multi-rate |
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Ethernet ports of AP410i/e, compliant to be powered |
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with 802.3at and 802.3bt to provide full functionality. |
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For reduced functionality, use 802.3af. |
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External 12V DC optional power supply |
Power is provided through an external DC power supply |
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plugged into an AC source. A GPIO connection is |
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required to indicate that an external 12V DC power |
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supply is present. |
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LED Indicators
The LED indicators are located on the front face of the access point but are not visibly marked.
Table 6: AP410i/e LED indicators
LED indicator |
LED color |
Description |
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Status |
Green |
Normal operational status |
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Amber |
Non-operational status |
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GE1 Ethernet |
Amber |
100 Mbps |
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Green |
1000 Mbps |
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Purple |
2.5G |
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GE2 Ethernet |
Amber |
100 Mbps |
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Green |
1000 Mbps |
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Radio 1 |
Green |
2.4G activity |
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Radio 2 |
Amber |
5G activity |
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Radio 3 |
White |
Sensor activity |
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IoT radio (BLE) |
Blue |
Indicates BLE is enabled |
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ExtremeMobility™ Access Points AP410i/e |
9 |
2 Install the Access Point
AP410i/e Box Contents
Access Point Installation Options and Accessories Information
Install the Access Point on a Drywall or Wood Wall or to a Solid Flat Ceiling Install the Access Point on a Suspended or Drop Ceiling with a Flat T-bar Install the Access Point on a Junction Box or Gang Box
Install the Access Point on a Beam
The access point is installed on flat surfaces such as drywall or wood wall, solid flat ceiling, suspended or drop ceiling with T-bar, to beams, or to a junction or gang box. Optional adapters and brackets are available for mounting the access point to non-flat ceiling tiles and T-bars.
See purchase order information for details on access points and optional brackets part numbers.
Before installing the access point:
1Verify the box contents.
2Visually inspect the access point, the bracket, and any other optional accessories you have ordered for physical damage.
Contact Extreme Networks Support if there is any damage.
3Read and review the safety guidelines.
AP410i/e Box Contents
When you purchase the AP410i or AP410e access point, ensure that the following items are available in the box:
•An AP410i/e Quick Reference
•One access point (AP410i or AP410e)
•A stainless-steel mounting bracket for 802.11ax indoor access point
•Two Phillips pan head wood screws
•Two screw-in anchors
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ExtremeMobility™ Access Points AP410i/e |
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Install the Access Point
Quantity Item
2
2
Note
All optional brackets and accessories are sold separately.
Access Point Installation Options and Accessories Information
The access point comes with the main mounting bracket (#37201; mounting bracket for 802.11ax indoor access points). There are various optional brackets, bracket adapters, and accessories that can be purchased separately.
Table 7: Brackets and accessories usage for various installation options
Mounting |
Wall |
Solid |
Ceiling |
Ceiling |
Juncti |
Beam |
Ceiling tile |
T-bar |
Notes |
bracket or |
install |
flat |
install |
install |
on box |
install |
protrusion |
widths |
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accessory |
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ceiling |
(T-bar) |
(protrude |
install |
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install |
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d T-bar) |
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37201; main |
Yes |
Yes |
Yes |
Yes, by |
No |
Yes, by |
No |
15/16 in. |
This bracket is |
mounting |
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adding |
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adding |
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shipped with |
bracket |
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the |
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the beam |
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the access |
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optional |
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clip |
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point. |
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T-bar |
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accessory |
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Installation |
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adapter |
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to the |
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methods: Wall |
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to the |
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main |
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mount or flush |
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main |
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mounting |
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ceiling mount |
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mounting |
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bracket |
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with single |
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bracket |
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width. |
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KT-135628-0 |
No |
No |
Yes |
Yes |
No |
No |
Yes |
15/16 in. |
Wall mount or |
1 accessory; |
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protruded |
used with |
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ceiling mount |
main |
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with single |
mounting |
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width. |
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30518 WS- |
No |
No |
Yes |
Yes |
No |
No |
Yes |
9/16 in., |
Protruded |
MBI- |
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3/2 in., |
ceiling mount |
DCMTR01 |
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15/16 in. |
with varying |
bracket |
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widths. |
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30516 WS- |
Yes |
No |
No |
No |
Yes |
No |
No |
No |
Wall mount |
MBI- |
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with single |
WALL04 |
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width. Junction |
bracket |
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box installation. |
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ExtremeMobility™ Access Points AP410i/e |
11 |
Install the Access Point
Table 7: Brackets and accessories usage for various installation options (continued)
Mounting |
Wall |
Solid |
Ceiling |
Ceiling |
Juncti |
Beam |
Ceiling tile |
T-bar |
Notes |
bracket or |
install |
flat |
install |
install |
on box |
install |
protrusion |
widths |
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accessory |
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ceiling |
(T-bar) |
(protrude |
install |
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install |
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d T-bar) |
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37210 flat |
Yes |
Yes |
No |
No |
No |
No |
No |
N/A |
Wall mount, |
metal easy- |
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ceiling mount, |
attach |
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or install on any |
adapter; |
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solid surface. |
used with |
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main |
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mounting |
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37211 WS- |
No |
No |
Yes |
Yes |
No |
No |
Yes |
9/16 in., |
Protruded |
MBI- |
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3/2 in., |
ceiling mount |
DCFLUSH |
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15/16 in. |
with varying |
bracket |
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widths. |
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BRKT-00014 |
No |
No |
No |
No |
No |
Yes |
No |
N/A |
The beam clip is |
7A-01; beam |
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attached to the |
clip |
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main mounting |
accessory |
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bracket. |
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30525 WS- |
No |
Yes |
Yes |
No |
No |
No |
No |
N/A |
This accessory |
CAB-RJ45- |
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can be used |
FLT01 |
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only with |
accessory; |
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ceiling mount |
used with |
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brackets listed |
any ceiling |
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in this table. |
bracket |
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Install the Access Point on a Drywall or Wood Wall or to a Solid Flat Ceiling
The access point is installed on a drywall or wood wall or to a solid flat ceiling using:
•#37201, stainless-steel main mounting bracket that ships with the unit
•#30516, WS-MBI-WALL04 bracket, two Phillips pan-head screws, and screw-in anchors
Note
The WALL04 bracket and screw-in anchors are used only for drywall or wood wall mounting.
•#37201, stainless-steel main mounting bracket with #37210, flat metal easy-attach adapter
•Phillips pan head screws
Tip
The best practice is to install the access point using the mounting brackets.
ExtremeMobility™ Access Points AP410i/e |
12 |
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