Extreme Networks AP3825 operation manual
ExtremeWireless™ WSAP3825i & WS-AP3825e
Installation Guide
9034791-02
Published September 2016
Copyright © 2016 Extreme Networks, Inc. All rights reserved.
Legal Notice
Extreme Networks, Inc. reserves the right to make changes in specifications and other information
contained in this document and its website without prior notice. The reader should in all cases
consult representatives of Extreme Networks to determine whether any such changes have been
made.
The hardware, firmware, software or any specifications described or referred to in this document
are subject to change without notice.
Trademarks
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Extreme Networks, Inc. in the United States and/or other countries.
All other names (including any product names) mentioned in this document are the property of
their respective owners and may be trademarks or registered trademarks of their respective
companies/owners.
For additional information on Extreme Networks trademarks, please see:
www.extremenetworks.com/company/legal/trademarks
Support
For product support, including documentation, visit: http://www.extremenetworks.com/support/
For information, contact:
Extreme Networks, Inc.
145 Rio Robles
San Jose, California 95134
USA
Table of Contents
Preface.........................................................................................................................................4
Text Conventions...................................................................................................................................................................4
Providing Feedback to Us................................................................................................................................................ 4
Getting Help.............................................................................................................................................................................5
Related Publications............................................................................................................................................................5
Chapter 1: About This Guide.....................................................................................................6
Who Should Use This Guide............................................................................................................................................6
How to Use This Guide.......................................................................................................................................................6
Chapter 2: Introduction.............................................................................................................7
About the WS-AP3825i and WS-AP3825e..............................................................................................................7
WS-AP3825 Overview........................................................................................................................................................ 7
Architectural Features.......................................................................................................................................................12
Chapter 3: Installation..............................................................................................................14
Unpacking the WS-AP3825........................................................................................................................................... 14
Accessories.............................................................................................................................................................................14
Access Point Installation Procedures.........................................................................................................................14
Configuring AP Channel Settings...............................................................................................................................25
Appendix A: Specifications....................................................................................................30
External Power Supplies.................................................................................................................................................30
Internal Antenna Access Points....................................................................................................................................31
External Antennas..............................................................................................................................................................37
Appendix B: Regulatory Information....................................................................................39
ExtremeWireless WS-AP3825i and WS-AP3825e.............................................................................................39
ExtremeWireless™ WS-AP3825i & WS-AP3825e Installation Guide for version . 3
Preface
Text Conventions
The following tables list text conventions that are used throughout this guide.
Table 1: Notice Icons
Icon Notice Type Alerts you to...
General Notice Helpful tips and notices for using the product.
Note Important features or instructions.
Caution Risk of personal injury, system damage, or loss of data.
Warning Risk of severe personal injury.
New This command or section is new for this release.
Table 2: Text Conventions
Convention Description
Screen displays
The words enter and
type
[Key] names Key names are written with brackets, such as [Return] or [Esc]. If you must press two
Words in italicized type Italics emphasize a point or denote new terms at the place where they are defined in
This typeface indicates command syntax, or represents information as it appears on the
screen.
When you see the word “enter” in this guide, you must type something, and then press
the Return or Enter key. Do not press the Return or Enter key when an instruction
simply says “type.”
or more keys simultaneously, the key names are linked with a plus sign (+). Example:
Press [Ctrl]+[Alt]+[Del]
the text. Italics are also used when referring to publication titles.
Providing Feedback to Us
We are always striving to improve our documentation and help you work better, so we want to hear
from you! We welcome all feedback but especially want to know about:
Content errors or confusing or conflicting information.
•
Ideas for improvements to our documentation so you can find the information you need faster.
•
Broken links or usability issues.
•
ExtremeWireless™ WS-AP3825i & WS-AP3825e Installation Guide for version . 4
If you would like to provide feedback to the Extreme Networks Information Development team about
this document, please contact us using our short online feedback form. You can also email us directly at
internalinfodev@extremenetworks.com.
Getting Help
If you require assistance, contact Extreme Networks using one of the following methods:
Global Technical Assistance Center (GTAC) for Immediate Support
•
Phone: 1-800-998-2408 (toll-free in U.S. and Canada) or +1 408-579-2826. For the support
•
phone number in your country, visit: www.extremenetworks.com/support/contact
Email: support@extremenetworks.com. To expedite your message, enter the product name or
•
model number in the subject line.
GTAC Knowledge — Get on-demand and tested resolutions from the GTAC Knowledgebase, or
•
create a help case if you need more guidance.
The Hub — A forum for Extreme customers to connect with one another, get questions answered,
•
share ideas and feedback, and get problems solved. This community is monitored by Extreme
Networks employees, but is not intended to replace specific guidance from GTAC.
Support Portal — Manage cases, downloads, service contracts, product licensing, and training and
•
certifications.
Preface
Before contacting Extreme Networks for technical support, have the following information ready:
Your Extreme Networks service contract number and/or serial numbers for all involved Extreme
•
Networks products
A description of the failure
•
A description of any action(s) already taken to resolve the problem
•
A description of your network environment (such as layout, cable type, other relevant environmental
•
information)
Network load at the time of trouble (if known)
•
The device history (for example, if you have returned the device before, or if this is a recurring
•
problem)
Any related Return Material Authorization (RMA) numbers
•
Related Publications
ExtremeWireless and ExtremeWireless AP documentation can be found on the Extreme Documentation
page at: http://documentation.extremenetworks.com
The ExtremeWireless User Guide is recommended.
ExtremeWireless™ WS-AP3825i & WS-AP3825e Installation Guide for version . 5
1 About This Guide
Who Should Use This Guide
How to Use This Guide
The guide describes how to mount and connect cables to the ExtremeWireless™ AP3825 access point. In
addition, this guide provides information on the product certifications and national approvals for the
WS-AP3825 access point.
Note
This guide does not provide information on configuration of the access points. For
information on how to configure the access points, see the ExtremeWireless User Guide.
Who Should Use This Guide
Warning
Electrical Hazard: Only qualified personnel should install or service this unit.
Riesgo Electrico: Nada mas personal capacitado debe de instalar o darle servicio a esta unida.
Elektrischer Gefahrenhinweis: Installationen oder Servicearbeiten sollten nur durch
ausgebildetes und qualifiziertes Personal vorgenommen werden.
How to Use This Guide
Read through this guide completely to familiarize yourself with its contents and to gain an
understanding of the features and capabilities of the WS-AP3825 access point. A general working
knowledge of data communications networks is helpful when setting up this product.
ExtremeWireless™ WS-AP3825i & WS-AP3825e Installation Guide for version . 6
2 Introduction
About the WS-AP3825i and WS-AP3825e
WS-AP3825 Overview
Architectural Features
About the WS-AP3825i and WS-AP3825e
The WS-AP3825i and WS-AP3825e access points are a cost-eective solution for extending your
wireless LAN around indoor locations. They interoperate fully with the Extreme Networks wireless LAN,
including support for Extreme Networks wireless VoWLAN, branch oce mode, availability, and
mobility features.
The WS-AP3825i and WS-AP3825e are nearly identical in appearance and have the following features in
common:
Both operate in 802.11ac and 802.11n mode and also support 802.11a/802.11g and 802.11b standard
•
legacy devices.
Both support two MIMO 3x3 (up to three 802.11ac spatial streams).
•
They provide two single-band radios for dual-band, concurrent operation, optimized for indoor
•
antenna coverage:
5 GHz (Radio 1) in any of the following modes: IEEE802.11ac, a/b/g and/or n
•
2.4 GHz (Radio 2) in any of the following modes: IEEE802.11ac, a/b/g and/or n
•
They are enclosed in a rectangular, compact case.
•
Both models include two mounting brackets, and screws/anchors, for mounting them to walls and
•
drop/suspended ceilings.
They provide 40MHz Bandwidth at 2.4/5 GHz operation (Channel Bonding).
•
They can be powered directly through the LAN using Power over Ethernet (PoE), or by an external
•
110/240V AC/DC adaptor.
Both have dual Ethernet (LAN) ports for fault-tolerant network connection and failover.
•
Note
The WS-AP3825 comes in two models: the WS-AP3825i has six internal single-band antennas
while the WS-AP3825e has six external RSMA connectors for connecting external antennas.
Within this document, any reference to WSAP3825 applies to both models.
WS-AP3825 Overview
The WS-AP3825 access point is available in two models:
WS-AP3825i contains six internal single-band antennas
•
WS-AP3825e contains six external RSMA connectors for optional external antennas, for greater
•
range and coverage versatility
ExtremeWireless™ WS-AP3825i & WS-AP3825e Installation Guide for version . 7
Introduction
Figure 1 shows the front view of the WS-AP3825i and Figure 2 on page 9 shows the front view of the
WS-AP3825e. Both figures also show the location of the LAN ports, console port, external power supply
connector, and reset switch.
Figure 3 on page 10 shows the back view of the WS-AP3825e. The back panel is the same for both
models, but there are no external antenna RSMA connectors on the WS-AP3825i.
Figure 4 on page 11 illustrates the WS-AP3825 LEDs.
Figure 1: Extreme Networks Wireless AP3825i Front View
ExtremeWireless™ WS-AP3825i & WS-AP3825e Installation Guide for version . 8
Introduction
1 (not used) 5 LAN port 2
2 Console port 6 Reset switch
3 External power supply port 7 LEDs (See Figure 4 on page 11 for details)
4 LAN port 1 8 (bottom) Slot for Kensington lock
Figure 2: Extreme Networks Wireless AP3825e Front View
1
2 Console port 7 LEDs (See Figure 4 on page 11 for details)
ExtremeWireless™ WS-AP3825i & WS-AP3825e Installation Guide for version . 9
(not used) 6 Reset switch
Introduction
3 External power supply port 8 (bottom) Slot for Kensington lock
4 LAN port 1 9 RSMA External antenna connectors (6)
5 LAN port 2 10
Figure 3: WS-AP3825 Back View
1
2 Port Bay 4 Mounting Slot
RSMA antenna connectors (WS-AP3825e
only)
3 Mount Bracket
WS-AP3825 LED Indicators
Both models of the WS-AP3825 have four LED indicators, shown in Figure 4 below. The LEDs provide
status information, described in Table 1-1, on the current state of the WS-AP3825. For more information,
see the ExtremeWireless User Guide.
ExtremeWireless™ WS-AP3825i & WS-AP3825e Installation Guide for version . 10
Introduction
Figure 4: WS-AP3825 LEDs (Front, lower right)
1
2 LAN 1 (Ethernet 1) link state 5 Radio 1 status (5 GHz)
3 LAN 2 (Ethernet 2) link state
AP status 4 Radio 2 status (2.4 GHz)
Table 3: WS-AP3825 LED Indications
LED Status Description
1 (AP status) On Green Indicates the WS-AP3825 is working
normally.
Flashing Green Indicates:
running a self test
•
loading software program
•
On Amber Indicates a CPU/system failure.
2 (Ethernet link state) LAN 1 On Green Indicates a valid 100Mbps Ethernet
link.
On Amber Indicates a valid 1Gbps Ethernet link.
O Indicates the link is down.
ExtremeWireless™ WS-AP3825i & WS-AP3825e Installation Guide for version . 11
Table 3: WS-AP3825 LED Indications (continued)
LED Status Description
3 (Ethernet link state) LAN 2 On Green Indicates a valid 100Mbps Ethernet
On Amber Indicates a valid 1Gbps Ethernet link.
O Indicates the link is down.
4 (Radio 2 status) On Green Indicates Radio 2 is enabled.
O Indicates Radio 2 is not on.
5 (Radio 1 status) On Green Indicates Radio 1 is enabled.
O Indicates Radio 1 is not on.
Architectural Features
Introduction
link.
Console Port
The WS-AP3825 i and e models both include a single RJ45 console port (shown in Figure 1 on page 8
and Figure 2 on page 9) for debug purposes. This port enables connection of a console device to the AP
through a serial cable. The console device can be a PC or workstation running a VT-100 terminal adapter
emulator, or a VT-100 terminal.
LAN Port
The WS-AP3825 has two 10/100/1000BaseT RJ45 LAN ports (see Figure 1 on page 8) that can be
attached directly to a 10/100/1000BaseT LAN segment. This segment must conform to the IEEE 802.3
or 802.3u specifications.
The APs appear as Ethernet nodes and perform a bridging function by moving packets from the wired
LAN to remote workstations on the wireless infrastructure.
The LAN ports also support power over Ethernet (PoE) based on the IEEE 802.3af standard. Refer to
Installation on page 14, for information on supplying power to the AP network port from a network
device, such as a switch, that provides Power over Ethernet (PoE).
Reset Switch
The WS-AP3825 provides a Reset Switch to reset or restore factory default configurations. Use a pen tip
or a nail to press the switch button through the hole (located on the top side of the AP). If you hold
down the button for less than 5 seconds, the AP performs a software interrupt, causing it to drop all
connections and reset. If you hold the button down for 5 seconds or more, any configuration changes
are removed, and the factory default configuration restores to the AP.
ExtremeWireless™ WS-AP3825i & WS-AP3825e Installation Guide for version . 12
Kensington Lock Slot
There is a slot for a Kensington lock on the bottom side of the AP. See Kensington lock documentation
for instructions on use of the lock.
Introduction
ExtremeWireless™ WS-AP3825i & WS-AP3825e Installation Guide for version . 13
3 Installation
Unpacking the WS-AP3825
Accessories
Access Point Installation Procedures
Configuring AP Channel Settings
Unpacking the WS-AP3825
To unpack the access point:
1 Open the box and remove the packing material protecting the AP.
2 Verify that the carton contains the items listed below.
Table 4: WS-AP3825 Package Contents
Quantity Item
1 WS-AP3825
2 Mounting brackets with screws
2 Wall mounting screws and plastic anchors
1 WS-AP3825 Quick Reference card
3 Perform a visual inspection of the AP for any signs of physical damage. Contact Extreme Networks if
there are any signs of damage. Refer to Getting Help on page 5 for details.
Accessories
The following accessories are available for the ExtremeWireless WS-AP3825. For ordering information,
contact your Extreme Networks sales representative.
12V DC power supply (see External Power Supplies on page 30)
•
External antennas (WS-AP3825e models only; See External Antennas on page 37)
•
Access Point Installation Procedures
Warning
Electrical Hazard: Only qualified personnel should install or service this unit.
Riesgo Electrico: Nada mas personal capacitado debe de instalar o darle servicio a esta unida.
Elektrischer Gefahrenhinweis: Installationen oder Servicearbeiten sollten nur durch
ausgebildetes und qualifiziertes Personal vorgenommen werden.
These procedures describe how to attach the WS-AP3825 to a drop ceiling (flat or protruded), and how
to mount the AP to a wall.
ExtremeWireless™ WS-AP3825i & WS-AP3825e Installation Guide for version . 14
Mounting the WS-AP3825 to a Drop Ceiling
To mount the AP to a drop ceiling, use one of the mounting brackets provided with the AP. There are
brackets for flat drop ceilings and protruded drop ceilings.
Flat Drop Ceiling Bracket
•
Flat drop ceilings are those in which the ceiling tiles rest flat (or nearly so) on their supporting T-bar
rails. The flat drop ceiling bracket has a low flat profile, to mount the AP close against the T-bar rail.
Installation
Protruded Drop Ceiling Bracket
•
Protruded drop ceilings are those in which the ceiling tiles protrude well beyond the T-bar rails on
which they rest. The protruded drop ceiling bracket has an extended mount plate, allowing the AP to
hang below the protruded ceiling tiles.
Note
We recommend that the first time you mount an AP3825 to a drop ceiling T-bar rail, you try
mounting the bracket to a rail before attaching it to the back of an AP and mounting the AP
to the rail. This way you can get the “feel” of the tilt and twist motion described in step 3 on
page 17 in the procedure below, to make the bracket tabs clear the rail and slide over the rail
lip on both sides.
To attach the WS-AP3825 to a drop ceiling:
ExtremeWireless™ WS-AP3825i & WS-AP3825e Installation Guide for version . 15
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