Extreme Networks AP310 User Manual
ExtremeWireless™ AP310i/e Access Points
DRAFT
Installation Guide
9036535-00
March 2020
Copyright © 2020 Extreme Networks, Inc. All rights reserved.
DRAFT
Legal Notice
Extreme Networks, Inc. reserves the right to make changes in specifications and other information
contained in this document and its website without prior notice. The reader should in all cases
consult representatives of Extreme Networks to determine whether any such changes have been
made.
The hardware, firmware, software or any specifications described or referred to in this document
are subject to change without notice.
Trademarks
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Extreme Networks, Inc. in the United States and/or other countries.
All other names (including any product names) mentioned in this document are the property of
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For additional information on Extreme Networks trademarks, please see:
www.extremenetworks.com/company/legal/trademarks
Open Source Declarations
Some software files have been licensed under certain open source or third-party licenses. Enduser license agreements and open source declarations can be found at:
www.extremenetworks.com/support/policies/software-licensing
Table of Contents
DRAFT
Preface...................................................................................................................................5
Text Conventions.......................................................................................................................................................... 5
Documentation and Training.................................................................................................................................. 7
Getting Help....................................................................................................................................................................7
Subscribe to Service Notifications..............................................................................................................7
Providing Feedback.................................................................................................................................................... 8
Product Overview................................................................................................................ 9
AP310i/e Features........................................................................................................................................................9
AP310i/e Power Source...........................................................................................................................................10
AP310i/e Power Tables............................................................................................................................................ 10
LED Indicators............................................................................................................................................................... 11
Purchase Order Information................................................................................................................................... 11
Install the Access Point......................................................................................................13
AP310i/e Box Contents............................................................................................................................................13
Access Point Installation Options and Accessory Information............................................................ 14
Install the Access Point on Drywall or Wood Wall, or to a Solid Flat Ceiling................................15
Install the Access Point Using the Main Mounting Bracket...........................................................16
Install the Access Point Using the WALL04 Bracket........................................................................19
Install the Access Point Using the Main Mounting Bracket and Easy-Attach
Adapter................................................................................................................................................................... 19
Install the Access Point Directly on a Wall.............................................................................................21
Install the Access Point on a Suspended Ceiling or a Drop Ceiling with a Flat T-bar............... 21
Install the Access Point on a Flat T-bar Using Main Mounting Bracket..................................22
Install the Access Point on a Flat T-bar Using Main Mounting Bracket and
KT-135628-01 Adapter.................................................................................................................................... 24
Install the Access Point on a Flat T-bar Using the DCFLUSH bracket.................................... 25
Install the Access Point on a Flat T-bar Using the DCMTR01 Bracket.................................... 27
Install the Access Point on a Junction Box or Gang Box.......................................................................28
Install the Access Point on a Beam...................................................................................................................28
Antenna Configuration for External Antenna Model Access Point............................ 32
Antenna socket radio mapping information.................................................................................................32
Access Points Specifications........................................................................................... 34
Physical specifications............................................................................................................................................ 34
Environmental specifications...............................................................................................................................34
Regulatory Information.....................................................................................................35
Safety Guidelines....................................................................................................................................................... 35
MPE Statement for Mobile Devices...................................................................................................................35
Federal Communications Commission (FCC) Notice..............................................................................36
Industry Canada Notice..........................................................................................................................................36
ExtremeWireless™ AP310i/e Access Points iii
Table of Contents
DRAFT
Detachable Antenna Usage..................................................................................................................................37
Detachable Antenna Usage......................................................................................................................... 37
Australia Notice.......................................................................................................................................................... 38
AU co-location MPE Statement.................................................................................................................38
Brazil Anatel Statement..........................................................................................................................................38
Hazardous Substances............................................................................................................................................38
Supplement to Product Instructions................................................................................................................39
NCC Statement...........................................................................................................................................................39
CE Information............................................................................................................................................................39
Selling Countries:...............................................................................................................................................39
All Operational Modes....................................................................................................................................40
European Waste Electrical and Electronic Equipment (WEEE) Notice.........................................40
Declaration of Conformity in Languages of the European Community..........................................41
Index....................................................................................................................................44
iv ExtremeWireless™ AP310i/e Access Points
Preface
DRAFT
This section describes the text conventions used in this document, where you can find additional
information, and how you can provide feedback to us.
Text Conventions
Unless otherwise noted, information in this document applies to all supported environments for the
products in question. Exceptions, like command keywords associated with a specific software version,
are identified in the text.
When a feature, function, or operation pertains to a specific hardware product, the product name is
used. When features, functions, and operations are the same across an entire product family, such as
ExtremeSwitching switches or SLX routers, the product is referred to as the switch or the router.
Table 1: Notes and warnings
Icon Notice type Alerts you to...
Tip Helpful tips and notices for using the product.
Note Useful information or instructions.
Important Important features or instructions.
ExtremeWireless™ AP310i/e Access Points 5
Text Conventions Preface
DRAFT
Table 1: Notes and warnings (continued)
Icon Notice type Alerts you to...
Caution Risk of personal injury, system damage, or loss of data.
Warning Risk of severe personal injury.
Table 2: Text
Convention Description
screen displays
The words enter and type When you see the word enter in this guide, you must type something,
This typeface indicates command syntax, or represents information as
it appear
and then press the Return or Enter key. Do not press the Return or
Enter key when an instruction simply says type.
s on the screen.
Key names Key names are written in boldface, for example Ctrl or Esc. If you must
press two or more keys simultaneously, the key names are linked with a
plus sign (+). Example: Press Ctrl+Alt+Del
Words in italicized type Italics emphasize a point or denote new terms at the place where they
are defined in the text. Italics are also used when referring to
publication titles.
This symbol
Table 3: Command syntax
Convention Description
bold t
ext Identifies command names, keywords, and command options.
italic text Identifies a variable.
[ ]
{ x | y | z }
x | y
< >
Syntax components displayed within square brackets are optional.
Default responses to system prompts are enclosed in square brackets.
A choice of required parameters is enclosed in curly brackets separated
by vertical bars. You must select one of the options.
A vertical bar separates mutually exclusive elements.
Nonprinting characters, such as passwords, are enclosed in angle
brackets.
identifies new content. In a PDF, this is searchable text.
... Repeat the previous element, for example, member[member...].
\ Indicates a “soft” line break in command examples. If a backslash
separ
ates two lines of a command input, enter the entire command at
the prompt without the backslash.
6 ExtremeWireless™ AP310i/e Access Points
Preface Documentation and Training
DRAFT
Documentation and Training
Find Extreme Networks product information at the following locations:
Current Product Documentation
Release Notes
Hardware/software compatibility matrices for Campus and Edge products
Supported transceivers and cables for Data Center products
Other resources, like white papers, data sheets, and case studies
Extreme Networks oers product training courses, both online and in person, as well as specialized
certifications. For details, visit www.extremenetworks.com/education/.
Getting Help
If you require assistance, contact Extreme Networks using one of the following methods:
Extreme Portal
Search the GTAC (Global Technical Assistance Center) knowledge base; manage support cases and
service contracts; download software; and obtain product licensing, training, and certifications.
The Hub
A forum for Extreme Networks customers to connect with one another, answer questions, and share
ideas and feedback. This community is monitored by Extreme Networks employees, but is not
intended to replace specific guidance from GTAC.
Call GTAC
For immediate support: (800) 998 2408 (toll-free in U.S. and Canada) or 1 (408) 579 2826. For the
support phone number in your country, visit: www.extremenetworks.com/support/contact
Before contacting Extreme Networks for technical support, have the following information ready:
• Your Extreme Networks service contract number, or serial numbers for all involved Extreme
Networks products
• A description of the failure
• A description of any actions already taken to resolve the problem
• A description of your network environment (such as layout, cable type, other relevant environmental
information)
• Network load at the time of trouble (if known)
• The device history (for example, if you have returned the device before, or if this is a recurring
problem)
• Any related RMA (Return Material Authorization) numbers
Subscribe to Service Notifications
You can subscribe to email notifications for product and software release announcements, Vulnerability
Notices, and Service Notifications.
1. Go to www.extremenetworks.com/support/service-notification-form.
2. Complete the form (all fields are required).
ExtremeWireless™ AP310i/e Access Points 7
Providing Feedback Preface
DRAFT
3. Select the products for which you would like to receive notifications.
Note
You can modify your product selections or unsubscribe at any time.
4. Select Submit.
Providing Feedback
The Information Development team at Extreme Networks has made every eort to ensure the accuracy
and completeness of this document. We are always striving to improve our documentation and help
you work better, so we want to hear from you. We welcome all feedback, but we especially want to
know about:
• Content errors, or confusing or conflicting information.
• Improvements that would help you find relevant information in the document.
• Broken links or usability issues.
If you would like to provide feedback, you can do so in three ways:
• In a web browser, select the feedback icon and complete the online feedback form.
• Access the feedback form at https://www.extremenetworks.com/documentation-feedback/.
• Email us at documentation@extremenetworks.com.
Provide the publication title, part number, and as much detail as possible, including the topic heading
and page number if applicable, as well as your suggestions for improvement.
8 ExtremeWireless™ AP310i/e Access Points
Product Overview
DRAFT
AP310i/e Features on page 9
AP310i/e Power Source on page 10
AP310i/e Power Tables on page 10
LED Indicators on page 11
Purchase Order Information on page 11
The AP310i/e access points are indoor model 802.11ax access points. The “i” in AP310i indicates that the
access point comes with internal antennas, and the “e” indicates that it comes with external antenna
connectors. The access points feature built-in dual-band radios, two band-locked radios, four WiFi
internal or external antennas, and one Bluetooth Low Energy (BLE) antenna.
The AP310i/e is mounted on a flat surface such as a wall, a solid flat ceiling, or to a junction or gang box,
and can be installed on a suspended or drop ceiling.
Note
The AP310i/e requires a minimum base firmware of WiNG 7.3.1.
In this document, the access points are addressed as AP310i/e when the product features and
installation procedures are the same for both access points.
AP310i/e Features
The AP310i/e access points have the following features:
• Radios:
◦ Two 802.11ax radios (one 2×2 2.4 GHz and 5 GHz radio, and one 2×2 5 GHz radio)
◦ One IoT radio (2.4 GHz)
• Console port: RJ45
• Two, one gigabyte Ethernet ports
◦ GE1 port
◦ GE2 port
• LED indicators: Six
All LED indicators will be powered on during reset.
• One reset button
• One Kensington lock
ExtremeWireless™ AP310i/e Access Points 9
AP310i/e Power Source Product Overview
DRAFT
• One safety hanger provision
• One USB 2.0 type A connector
• Power: PoE at 802.3at and 802.3bt (see AP310i/e Power Source for details)
• Antennas:
◦ AP310i: Four Wi-Fi internal antennas and one BLE internal antenna
◦ AP310e: Four RP-SMA external antenna ports and one BLE RP-SMA antenna
• Temperature:
◦ AP310i: 0°C to +50°C (32°F to +122°F)
◦ AP310e: -20°C to +55°C (-4°F to +131°F)
• Enclosure: Plastic
AP310i/e Power Source
Power source Description
Power over Ethernet (PoE) Power is provided through the 1G Ethernet port of
AP310i/e, c
and 802.3bt to provide full functionality. For
reduced functionality, use 802.3af.
ompliant to be powered with 802.3at
PoE out PoE power source is available on GE2 port when
External 12V DC power supply (optional; ordering
part #37219- PWR 12VDC, 3A, 2.5mm x 5.5mm
connector)
Note
P
oE is disabled when external power supply is used.
AP310i/e Power Tables
Table 4: AP310i power table
AP310i 802.3af 802.3at and DC
Radio 0 (sensor) 2.4G – 2×2 (20dBm)
Radio 0 (2.4G) 2×2 (20dBm) 2×2 (20dBm)
Radio 0 (5G–L) 2×2 (18dBm) 2×2 (18dBm)
Radio 1 (5G–F) 2×2 (20dBm) 2×2 (20dBm)
Radio 1 (5G–H) 2×2 (18dBm) 2×2 (18dBm)
5G – 2×2 (19dBm)
the input power is at 802.3at.
Power is provided through an external DC power
supply plugged into an AC source.
2.4G – 2×2 (20dBm)
5G – 2×2 (19dBm)
BLE On On
USB O On
PSE O On
10 ExtremeWireless™ AP310i/e Access Points
Product Overview LED Indicators
DRAFT
Table 5: AP310e power table
AP310e 802.3af 802.3at and DC
Radio 0 (sensor) 2.4G – 2×2 (19dBm)
Radio 0 (2.4G) 2×2 (19dBm) 2×2 (19dBm)
Radio 0 (5G–L) 2×2 (16dBm) 2×2 (16dBm)
Radio 1 (5G–F) 2×2 (18dBm) 2×2 (18dBm)
Radio 1 (5G–H) 2×2 (16dBm) 2×2 (16dBm)
BLE On On
USB O On
PSE O On
LED Indicators
The LED indicators are located on the front face of the access point but are not visibly marked.
Table 6: AP310i/e LED indicators
LED indicator LED color Description
Status Green Normal operational status
GE1 Ethernet Amber 100 Mbps
2.4G – 2×2 (19dBm)
5G – 2×2 (17dBm)
Amber Non-operational status
5G – 2×2 (17dBm)
GE2 Ethernet Amber 100 Mbps
Radio 1 Green 2.4G activity
Radio 2 Amber 5G activity
IoT (BLE) Blue Indicates BLE is enabled
Purchase Order Information
Table 7: Bracket purchase order information
Part number Description
37201 Main mounting bracket for indoor access points (included in the access point
box), along with the 50 mm M3 security screw pack for main mounting bracket
30518 WS-MBI-DCMTR01 bracket
Green 1000 Mbps
Green 1000 Mbps
Amber 5G activity
ExtremeWireless™ AP310i/e Access Points 11
Purchase Order Information Product Overview
DRAFT
Table 7: Bracket purchase order information (continued)
Part number Description
30516 WS-MBI-WALL04 bracket
37211 WS-MBI-DCFLUSH bracket
Table 8: Bracket accessory purchase order information
Part number Description
KT-135628-01 Universal mounting kit for wireless LAN (WLAN) access
points
37210 Flat metal easy-attach adapter for main mounting bracket
BRKT-000147A-01 Beam clip accessory
30525; WS-CAB-RJ45-FLT01 RJ45 flat cable accessory for ceiling mount brackets
Table 9: Power supply purchase order information
Part number Description
37215 PWR 12V DC, 3A, 2.5 mm X 5.5 mm connector
12 ExtremeWireless™ AP310i/e Access Points
Install the Access Point
DRAFT
AP310i/e Box Contents on page 13
Access Point Installation Options and Accessory Information on page 14
Install the Access Point on Drywall or Wood Wall, or to a Solid Flat Ceiling
on page 15
Install the Access Point on a Suspended Ceiling or a Drop Ceiling with a Flat Tbar on page 21
Install the Access Point on a Junction Box or Gang Box on page 28
Install the Access Point on a Beam on page 28
About This Task
The access point is installed on flat surfaces such as drywall or wood wall, solid flat ceiling, suspended
or drop ceiling with T-bar, to beams, or to a junction or gang box. Optional adapters and brackets are
available for mounting the access point to non-flat ceiling tiles and T-bars.
See purchase order information for details on access points and optional brackets part numbers.
Before installing the access point:
Procedure
1. Verify the box contents.
2. Visually inspect the access point, the bracket, and any other optional accessories you have ordered
for physical damage.
If there is any damage, contact Extreme Networks Support.
3. Read and review the safety guidelines.
AP310i/e Box Contents
When you purchase the AP310i or AP310e access point, ensure that the following items are available in
the box:
• An AP310i/e Quick Reference
• One access point (AP310i or AP310e)
• A stainless-steel mounting bracket for 802.11ax indoor access point
ExtremeWireless™ AP310i/e Access Points 13
Access Point Installation Options and Accessory
DRAFT
Information Install the Access Point
• Two Phillips pan head wood screws
• Two screw-in anchors
Note
All optional brackets and accessories are sold separately.
Access Point Installation Options and Accessory Information
The access point comes with the main mounting bracket (#37201; mounting bracket for 802.11ax indoor
access points). There are various optional brackets, bracket adapters, and accessories that can be
purchased separately.
Table 10: Bracket and accessory usage for various installation options
Mounting
bracket or
accessory
37201; main
mounting
bracket
KT-135628-0
1 accessory;
used with
main
mounting
bracket
30518 WSMBIDCMTR01
bracket
Wall
Solid
Ceilin
instal
flat
g
l
ceilin
install
g
(T-
instal
bar)
l
Yes Yes Yes Yes, by
No No Yes Yes No No Yes 15/16 in. Wall mount
No No Yes Yes No No Yes 9/16 in.,
Ceiling
install
(protruded
T-bar)
adding the
optional Tbar adapter
to the main
mounting
bracket
Junctio
n box
install
No Yes, by
Beam
install
adding
the
beam
clip
accessor
y to the
main
mountin
g bracket
Ceiling
tile
protrusio
n
No 15/16 in. This bracket
T-bar
widths
3/2 in.,
15/16 in.
Notes
is shipped
with the
access
point.
Installation
methods:
Wall mount
or flush
ceiling
mount with
single width.
or
protruded
ceiling
mount with
single width.
Protruded
ceiling
mount with
varying
widths.
30516 WSMBIWALL04
bracket
14 ExtremeWireless™ AP310i/e Access Points
Yes No No No Yes No No No Wall mount
with single
width.
Junction
box
installation.
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