ETC Unison Mosaic RemoteManager User Manual

Unison Mosaic RemoteManager

User Manual

v1.0

Copyright © 2010-2011 Electronic Theatre Controls, Inc..

All rights reserved.

Production information and specifications subject to change.

Part Number: 7180M1241-1.0 Rev A.

Released 2011-02.

v1.0 18-02-2011 Custom

Unison Mosaic RemoteManagerUser Manual

ETC permits the reproduction of materials in this manual only for non-commercial purposes. All other rights are
reserved by ETC.

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Contents

Contents

Contents 3
Welcome 4

Introduction 4
Platforms 4
Help Help 4
Support 4

Overview 5
User Interface 6

Main toolbar 6
Installations Browser 6
Log Viewer 6

Keyboard shortcuts 7

Notes for Macintosh users 7

Project Files 8

Creating a new project 8
Opening a project 8
Saving a project 8
Closing a project 8
Running in the background 8

Installations 9

Adding an installation 9
Editing a project template 10
Deleting installations 10

Uploading and Scheduling 11

Uploading 11
Scheduling uploads 11

Web Interface 13
Password Manager 14
Reports 16
Preferences 17
Frequently asked questions 18

Is the free software a cut-down demo version? 18
Does the RemoteManager software support the Apple Macintosh? 18
What are the PC minimum requirements for RemoteManager? 18
What are the minimum Macintosh requirements for RemoteManager? 18
Are project files compatible across versions and platforms? 18
Can I have multiple versions of RemoteManager on my computer? 18
What are the Unison Mosaic RemoteManager file extensions? 18

Troubleshooting 19

I have checked the FAQ and troubleshooting but I'm still stuck? 19

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Unison Mosaic RemoteManagerUser Manual

Welcome

Introduction

Welcome and thank you for using version v1.0 of the Unison Mosaic RemoteManager software. This is the first
public release of this software.

Platforms

Unison Mosaic RemoteManager is designed to run on a PC running Microsoft Windows 7, Vista or XP (SP2+) or
an Apple Mac running OS X (10.5.x or later - Intel only).

Help Help

This is the PDF version of the online Help and it is available in various formats for printing. The online version,
which has the advantage of being fully searchable, can be opened from within RemoteManager by clicking the
help button on the main toolbar.

Support

As with all successful control products, support is crucial and the team at ETC will do everything possible to
ensure that your project is a success. Please do not hesitate to contact us with your questions, bug reports and
suggestions at:

T: [phone]

E: [e-mail]

Please also visit our website to keep up to date with the latest product news and software releases:

www.etcconnect.com.

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Overview

Overview

Unison Mosaic RemoteManager is a tool for managing installations across multiple sites using standard network
protocols over the Internet.

Its simple user interface allows quick changes to AVC audio & video content and LPC media slots (using Unison
Mosaic MediaManager), avoiding the need for technicians to spend time and money travelling to sites to carry
out programming or content changes.

Uploads can happen immediately or installations can be scheduled to receive automatic updates outside of open­ing hours. The advanced upload mechanism retries in the event of a connection failure, resuming from where the
connection was lost. The existing controller programming is retained and restored if an upload is unsuccessful,
ensuring installations are always operational.

RemoteManager projects typically contain one or more Project Templates. Each project template describes the
controllers in a Pharos Designer project and the files to upload to them. Multiple installations can be added to
each project template, as long as they all conform to the same Pharos Designer project. This makes it easy to
manage systems replicated over many sites, such as international retail chains.

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Unison Mosaic RemoteManagerUser Manual

User Interface

The software has been designed to present a consistent graphical user interface and so it is worth familiarising
yourself with the layout of the main window before proceeding further:

Main toolbar

The buttons on the left of the main toolbar provide overall control of your RemoteManager project. Create new
projects, open existing projects and save your work using the file management buttons. Use the Undo/Redo but-
tons to step backwards and forwards through operations that affect your project. Installations can be added,
edited or removed by using the installation buttons.

Installations Browser

Any installations that have been added to your RemoteManager project are listed here. Project templates occupy
the highest level, installations occupy the second tier and individual controllers occupy the third tier. The type of
controller is displayed, along with IP address, HTTP Port, FTP Port, Online Status, Next Upload, Upload State
and Upload Comments.

Log Viewer

The log viewer at the base of the screen displays actions by the time and date they were completed. These con­firm whether an upload to a controller has been successful or unsuccessful, whether a controller has gone offline
or become connected, and whether media or media slots have been successfully transferred to the controller.

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